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Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus, we’re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK’s best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise – giving you the opportunity to use your wider strategic, analytical, relationship-building and commercial skills far beyond transactional, reactive ER support. Ready to turn your ER expertise into strategic influence, measurable customer value and commercial growth? We’d love to hear from you. The Role at a Glance ER Customer Success Manager (in-house title) Remote Working | Occasional Travel to Ellesmere Port, Cheshire and Client Sites £50,454 – £65,454 37.5 Hours per Week | Flexible Working Between 8am–7pm, Monday–Friday Reporting to: Head of Customer Success Pedigree: UK’s Leading Provider of HR Technology, Consulting and Advisory Services Clients Include: Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury’s, United Utilities, Sage and more Your Background / Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus helps organisations unlock the full potential of their people through award-winning HR technology, consultancy and advisory services. Combining cloud technology, data insight and genuine HR expertise, we help some of the UK’s largest employers simplify Employee Relations, reduce people risk and create better workplace outcomes. Our award-winning SaaS platform, empower®, alongside our consultancy and advisory services, gives customers the technology, expertise and insight to manage ER with greater confidence, consistency and efficiency. The Opportunity You’ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to get closer to each customer’s strategic people agenda – understanding their priorities, pain points and future plans so that AdviserPlus can provide the right support at the right time. By building trusted relationships with HR Directors, CPOs and senior People leaders, you’ll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You’ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you’ll spot and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It’s about knowing their organisation, anticipating what’s coming and turning insight into action, value and sustainable ARR growth. Where You’ll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Stay close to customers’ strategic agendas, organisational priorities and emerging people challenges. • Surface upcoming restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with each customer’s people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk, improvement opportunities and additional value. • Translate insight into clear plans, measurable outcomes and meaningful strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action, not simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk proactively and strengthen retention. • Apply sound ER judgement and UK employment law knowledge within a commercial, customer-facing environment. • Partner with Sales, Product, Marketing, Professional Services and Support to deliver joined-up customer outcomes. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can spot patterns, challenge thinking and help customers make longer-term, measurable improvements. You’re also commercially astute. You know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You’ll likely bring: • 5+ years’ experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another client-facing role within B2B SaaS or Professional Services. • CIPD Level 5+ or equivalent, supported by credible ER advisory experience. • Strong knowledge of UK employment law and ER best practice, with the judgement to apply it commercially. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR or ER data to identify issues, drive continuous improvement and measure outcomes. • The credibility and executive presence to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK’s best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first working with flexibility built into the role. • £50,454 – £65,454 salary. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we’d love to hear from you. Join AdviserPlus and help some of the UK’s largest employers anticipate people challenges, improve Employee Relations and turn insight into measurable, lasting value. Apply now. Application notice: We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details

Job Description – Sector Lead – Power Infrastructure (Generation, Networks & Storage) (GLA00BW) Company: Worley GBR-GC-Glasgow GBR‑NWE‑Manchester, GBR‑SOT‑Stockton, GBR‑GL‑London Project Management Full‑time Employment Type: Employee Reporting Manager Title: VP, Operations Sep 7, 2026 The UK Sector Lead – Power Infrastructure (Generation, Networks & Storage) is accountable for leading Worley’s market position, growth strategy, client engagement and capture activity across the UK Power Sector. The role requires a highly credible industry leader with deep relationships across the Power industry that will help the business identify, frame, capture and assist in delivery of projects and partnerships across the sector. The individual will serve as the senior power market lead for the UK, working across Operations, Sector and Business Development leadership to shape market strategy, open executive‑level relationships, guide priority pursuits, and provide continuity from opportunity development into delivery. • Lead the development of Worley’s Power strategy across the UK., • Translate the Power sector strategic plan into action – ensure effective levels of support, both of the current activities and the long‑term objectives., • Work alongside sector growth and business development to deliver growth market objectives., • Support Sales and Operations in leading strategic pursuits/bids to ensure sector alignment and to improve value and win rates., • Guide the Business Development team on where to look for opportunities. Explore and value‑assess industry sectors., • Annual update of the Power sector strategic plan in consultation with key interfaces, and ongoing championing of the plan to ensure effective levels of support., • Lead sector growth market leaders and provide guidance and stakeholder support to enable growth market objectives., • Define and sponsor sector‑aligned growth markets including the exploration, validation and commercialization of hypothesised value propositions, markets, and business models., • Provide sector input to corporate requirements such as GE, Board, investor relations, communications, risk, etc., • Work with M&A team to develop strategy‑aligned plans including targets and justifications for GE and Board support., • Provide continuity from capture into execution, including acting as Executive Sponsor or senior delivery lead on major power programmes when required., • P&L experience – ideally have managed a material business or delivered projects at scale., • A recognised industry professional with established relationships and network., • Experience successfully partnering with and influencing client executives, senior management and other key industry stakeholders., • Network of high‑level key client contacts and ability to enhance customer relationships and bring strong customer advocacy to Worley., • Ability to manage through influence and build agreement and alignment across a broad range of stakeholders., • Strategically insightful & inclined to see the big picture and what is driving future markets and help business growth accordingly., • Demonstrable leadership in Health, Safety, Environmental (HSE) and Quality standards, with a strong track record of driving compliance and continuous improvement across projects., • Solid understanding of the UK regulatory landscape, including Ofgem frameworks and mechanisms such as Contracts for Difference (CfD)., • Deep industry/domain expertise in the UK Power sector and credibility with customers and key stakeholders – strong understanding of Worley’s business., • Solid understanding of UK power and infrastructure project delivery/project governance experience including on site., • Demonstrated experience across the full engineering service offering, including consulting, advisory, engineering, procurement, construction management (EPCM), commissioning and asset support services., • Proven experience in high‑voltage (HV) transmission systems and design within the UK, including knowledge of relevant engineering standards and delivery frameworks., • Proven ability to originate and shape opportunities from early‑stage consulting and concept development (strategy, feasibility, Pre‑FEED/FEED) through to detailed design, execution and delivery of complex capital projects., • Familiarity with delivering projects across power generation (thermal, renewable, low‑carbon), transmission & distribution networks, energy storage (including BESS), and power supply solutions for high‑demand users such as data centres., • Experience in brownfield and greenfield project environments, including optimisation, modification and expansion of existing infrastructure alongside new‑build developments., • Strong understanding of integrated, data‑centric project delivery approaches, including digital, automation and advanced analytics solutions that enhance asset performance and lifecycle value., • Experience aligning commercial models and contracting strategies (e.g., reimbursable, lump sum, alliance/partnering) with Worley’s delivery capabilities and risk posture., • Experience navigating risk in contracts, negotiating T&Cs and an ability to mitigate risks through positive decision‑making., • Experience in innovation and bringing new solutions to market to help drive Worley’s Power business growth., • Extensive leadership and management experience within the power sector, spanning the full project lifecycle from advisory through to EPC/EPCM delivery. Proven track record in senior roles such as Programme/Project Director, Operations, and Business Development, with demonstrated capability in leading complex, large‑scale projects and driving commercial and operational success., • Proven experience growing a power business or sector., • Established network across government, operators, OEMs and Tier 1 contractors., • In‑depth understanding of the UK power market, including its regulatory environment, key clients, delivery models, and supply chain landscape., • Chartered or Professional Engineer status (preferred)., • Advanced leadership training and/or business management qualification (MBA desirable). Worley is committed to a values‑inspired culture that unlocks brilliance through belonging, connection and innovation. We foster a diverse, inclusive and respectful workplace, where everyone feels they belong, can be themselves, and are heard. We are reskilling our people, leveraging transferable skills, and supporting our workforce to become experts in today’s low‑carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here – no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities and be part of delivering sustainable change. #J-18808-Ljbffr

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Meryton Place, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, th... JBRN1_UKTJ

Role: Site Operations Manager Salary: £38k - £40k per annum Hours of Work: preferably 45 hours per week (Monday to Friday) with a 30-minute unpaid break per day. Working Hours: Between 5:00 pm to 3am (flexibility will be required to meet the requirements of the role) Role reports into Key Account Manager and will be static in Glasgow. Bus Cleaning, Shunting, Fuelling, Vaulting etc. Site Operations Manager Job Description: To oversee, co-ordinate and support the site management of the operations at the various sites / garages he/she is responsible for. To provide assistance to the Key Accounts Manager. Duties include managing peoples performance, customer service, procurement, budget management, managing quality and resolving day-to-day operational issues to ensure the clients satisfaction. You will be required to travel to various sites. Managing People's performance: Ensure Quality Audits are conducted as per contractual agreement. Monitor and manage targets set for the Site Management. Ensure training and induction is conducted for all staff. Ensure employees wage sheets are accurate and completed on time and submitted to the Transport team every Monday by midday. Motivate staff where necessary / possible. Attend to disciplinary and grievance issues as per the company procedures. Ensure Health and Safety regulations are adhered to at all times. Ensure all accidents / incidents are reported as per company policy and procedure. Provide regular feedback to management. Manage Resources (People, Equipment, Materials, Stock, Uniforms, Vehicles etc,): Ensure sites have adequate stock levels. Ensure monthly material orders are correct and completed on time. Conduct on site periodic stock audits. Ensure stock orders are within budgets. Ensure wages are within weekly budgets. Ensure sites are adequately staffed within budget. Ensure contingency plans are in place to ensure staffing levels are accurate and are within budget. Provide regular feedback to management. Administration: Handle all administration commensurate with role e.g. starter forms, disciplinary hearings, grievances, salary queries, client reports, quality reports, etc. Ensure CAR/TASK is being completed correctly for both Daily Reporting and Periodic cleans. Monitor cleans completed as per contract specification and resolve any shortfalls in either standard or quantity. Ensure all correspondence is dealt with appropriately and within a reasonable time period. Ensure all queries are forwarded to the relevant parties and resolved. Ensure all client and quality reports are submitted in good time and are of a good standard. Customer Service (Managing Client Relations): Maintain regular contact with client(s) and ensure good relations are upheld. Regularly update client(s) and keep them informed of sites progress. (eg: regular meeting, providing quality reports, etc.) Correspondence concerning contracts, queries, complaints etc. Use all forms of communication. Hold formal minute meetings at least once per month. Regular meetings are held, and records kept. Aim to exceed customers expectations. Ensure that customers queries are dealt with as a priority. All correspondence should make use of good grammatical English. Ensure that new starter forms are 100% correct. Ensure that RTW work documents are correct and originals have been seen. New start forms and associated documents are forwarded to HR office on the same day for processing. No one can start without a pin number. Manage Quality: Ensure sites are aware of their quality specification. Ensure quality specification is met. Ensure poor performance is met by retraining and or disciplinary action. Training: Identify training needs of staff. Arrange for training/retraining. Ensure training is delivered where possible / necessary. Evaluate all training. Identify problem areas and introduce corrective action. Health and Safety: Ensure ALL accidents and near misses are reported as per company policy. Ensure PPE is worn at all times, ordering new when required. Ensure fire drills and evacuation drills are conducted regularly with reference to the clients procedures Ensure al exit routes are kept clear and are accessible Ensure Health and Safety training is conducted for all staff. Ensure RAs are up to date and site specific and sign off sheet has been signed by all employees. Delivery SSOW refresher training and Safety Briefs as per company policy. Ensure all assets on site are PAT tested and in a safe working order. Report any defected assets for repair immediately and quarantine until made good Company directive states that ALL accidents and near misses MUST be reported. Regular Health and Safety audits and checks must be conducted and documented, with action plans for corrections clearly defined. Transport Compliance Check: Ensure Site Manager is completing the compliance checklist regularly and rectifying any discrepancies. Core Competencies Knowledge: Cleaning Operations Health and Safety Employment Legislation Basic Financial Control Administrative Procedures HR knowledge Skills: Managing performance Communication skills Time management Budget management Multi Tasking Attitude: Honest Pro-Active Efficient Customer Focused Education, Qualifications and Experience: At least two years of cleaning industry experience or management experience. Experience of managing staff and budgets is essential. Excellent communication skills in English are essential. Clean driving licence. TPBN1_UKTJ

Senior HR Business Partner UK Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: £38,000 per annum Hours: 37.5 hours per week. Contract : Temporary (Mat Cover 9 Months) Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the companys people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, andengagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of Support First, Manage Later when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safe working environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential. Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and Google Docs. Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents About Us We are part of a global organisation operating across more than 50 countries, supporting customers in more than 66 languages and dialects on behalf of some of the world's leading brands. Across the UK, we operate from multiple locations and provide a diverse range of customer experience and contact centre solutions. Our success is driven by our people. Their passion, expertise and commitment enable us to deliver outstanding customer experiences while helping our clients achieve their strategic goals. TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Water Division, working on one of our current three frameworks with Scottish Water. SR21 DV1 : Capital works water and wastewater framework, delivered by the Caledonia Water Alliance (CWA) Joint Venture. Primarily infrastructure and civil engineering project improving network resilient and protecting the environment. SR21 DV2 : Predominantly MEICA based capital maintenance framework on existing water and wastewater assets. Upgrade, refurbishment and high value capital maintenance projects SR27 DV4 : The integrated design and construction of civil and infrastructure projects within SW 12 years enterprise arrangement. Project and progharmeme opportunities across the full capital investment programme. Whether youre a trainee, apprentice, graduate, or progressing through your career, its an exceptional time to be a part of M Group Water Scotland. Our Scottish Water frameworks offer long term career development opportunities and a diverse portfolio of roles within the water sector. Want to be a part of it? What will you be doing? Experienced Site Manager within wastewater, water infrastructure, and civil engineering projects, leading site teams across large-value projects and portfolios. Strong focus on SHEQ compliance, promoting a positive health, safety, and quality culture through audits, team engagement, and robust site supervision. Commercially aware, with a clear understanding of project cost control, efficiency targets, and Early Warning processes. Skilled in planning labour and materials in line with construction programmes, managing subcontractor packages, and identifying risks or delays early. Experienced in managing private land access, highway possessions, and work fronts within local communities, maintaining positive public relations. Works closely with project teams and reports to the Project Manager to ensure safe, efficient, and successful project delivery. What youll bring Civil engineering degree or similar qualification Management experience within the construction industry Current Driving Licence Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend get rewarded for introducing people to us! In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW INDREG TPBN1_UKTJ

Role: Site Operations Manager Salary: £38k - £40k per annum Hours of Work: preferably 45 hours per week (Monday to Friday) with a 30-minute unpaid break per day. Working Hours: Between 5:00 pm to 3am (flexibility will be required to meet the requirements of the role) Role reports into Key Account Manager and will be static in Glasgow. Bus Cleaning, Shunting, Fuelling, Vaulting etc. Site Operations Manager Job Description: To oversee, co-ordinate and support the site management of the operations at the various sites / garages he/she is responsible for. To provide assistance to the Key Accounts Manager. Duties include managing peoples performance, customer service, procurement, budget management, managing quality and resolving day-to-day operational issues to ensure the clients satisfaction. You will be required to travel to various sites. Managing People's performance: Ensure Quality Audits are conducted as per contractual agreement. Monitor and manage targets set for the Site Management. Ensure training and induction is conducted for all staff. Ensure employees wage sheets are accurate and completed on time and submitted to the Transport team every Monday by midday. Motivate staff where necessary / possible. Attend to disciplinary and grievance issues as per the company procedures. Ensure Health and Safety regulations are adhered to at all times. Ensure all accidents / incidents are reported as per company policy and procedure. Provide regular feedback to management. Manage Resources (People, Equipment, Materials, Stock, Uniforms, Vehicles etc,): Ensure sites have adequate stock levels. Ensure monthly material orders are correct and completed on time. Conduct on site periodic stock audits. Ensure stock orders are within budgets. Ensure wages are within weekly budgets. Ensure sites are adequately staffed within budget. Ensure contingency plans are in place to ensure staffing levels are accurate and are within budget. Provide regular feedback to management. Administration: Handle all administration commensurate with role e.g. starter forms, disciplinary hearings, grievances, salary queries, client reports, quality reports, etc. Ensure CAR/TASK is being completed correctly for both Daily Reporting and Periodic cleans. Monitor cleans completed as per contract specification and resolve any shortfalls in either standard or quantity. Ensure all correspondence is dealt with appropriately and within a reasonable time period. Ensure all queries are forwarded to the relevant parties and resolved. Ensure all client and quality reports are submitted in good time and are of a good standard. Customer Service (Managing Client Relations): Maintain regular contact with client(s) and ensure good relations are upheld. Regularly update client(s) and keep them informed of sites progress. (eg: regular meeting, providing quality reports, etc.) Correspondence concerning contracts, queries, complaints etc. Use all forms of communication. Hold formal minute meetings at least once per month. Regular meetings are held, and records kept. Aim to exceed customers expectations. Ensure that customers queries are dealt with as a priority. All correspondence should make use of good grammatical English. Ensure that new starter forms are 100% correct. Ensure that RTW work documents are correct and originals have been seen. New start forms and associated documents are forwarded to HR office on the same day for processing. No one can start without a pin number. Manage Quality: Ensure sites are aware of their quality specification. Ensure quality specification is met. Ensure poor performance is met by retraining and or disciplinary action. Training: Identify training needs of staff. Arrange for training/retraining. Ensure training is delivered where possible / necessary. Evaluate all training. Identify problem areas and introduce corrective action. Health and Safety: Ensure ALL accidents and near misses are reported as per company policy. Ensure PPE is worn at all times, ordering new when required. Ensure fire drills and evacuation drills are conducted regularly with reference to the clients procedures Ensure al exit routes are kept clear and are accessible Ensure Health and Safety training is conducted for all staff. Ensure RAs are up to date and site specific and sign off sheet has been signed by all employees. Delivery SSOW refresher training and Safety Briefs as per company policy. Ensure all assets on site are PAT tested and in a safe working order. Report any defected assets for repair immediately and quarantine until made good Company directive states that ALL accidents and near misses MUST be reported. Regular Health and Safety audits and checks must be conducted and documented, with action plans for corrections clearly defined. Transport Compliance Check: • Ensure Site Manager is completing the compliance checklist regularly and rectifying any discrepancies. Core Competencies Knowledge: • Cleaning Operations, • Health and Safety, • Employment Legislation, • Basic Financial Control, • Administrative Procedures, • HR knowledge Skills: • Managing performance, • Communication skills, • Time management, • Budget management, • Multi Tasking Attitude: • Honest, • Pro-Active, • Efficient, • Customer Focused Education, Qualifications and Experience: • At least two years of cleaning industry experience or management experience., • Experience of managing staff and budgets is essential., • Excellent communication skills in English are essential., • Clean driving licence. JBRP1_UKTJ

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We are recruiting for a Customer Liaison Coordinator to join our team, supporting the customer experience and ensuring their journey remains consistent in its quality and empathy. As our Customer Liaison Coordinator (we call them Home Ambassadors at Hamberley), you will work closely with the Home Manager and home team to support with the growth of the service, not only will you be supporting with the enquiry and admission processes, you will also be creating and developing relationships with the wider community. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll do as a Customer Liaison Coordinator As part of this role, you may be the first person a potential new resident will meet when they are considering moving in to one of our luxury care homes. You will be the go-to person for any questions throughout their journey and support with show-rounds. By working collaboratively with the Sales, Marketing and Well-being teams, you will support with building the homes profile within the community, promoting the home at networking events and through social media platforms. Could you be part of our team? The successful applicant will have: Previous experience as a customer service advisor An understanding of the Health and Social Care sector Experience supporting the customer journey from initial enquiry through to provision of service/product You'll love people - and as a result, have strong verbal and written communication skills with the ability to demonstrate empathy and compassion Manage multiple priorities to ensure customers receive an engaging experience. Networking Skills with experience of community relations with third party groups and organisations. Flexible and able to remain focused on results under pressure and to challenging deadlines Be self-motivated, proactive, confident, flexible and adaptable Ability to research, handle data and prepare reports Proficiency in the use of Social Media and MS OfficeIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Milngavie Manor Milngavie Manor is a luxurious care home in Milngavie, Glasgow, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus, we’re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK’s best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise – giving you the opportunity to use your wider strategic, analytical, relationship-building and commercial skills far beyond transactional, reactive ER support. Ready to turn your ER expertise into strategic influence, measurable customer value and commercial growth? We’d love to hear from you. The Role at a Glance ER Customer Success Manager (in-house title) Remote Working | Occasional Travel to Ellesmere Port, Cheshire and Client Sites £50,454 – £65,454 37.5 Hours per Week | Flexible Working Between 8am–7pm, Monday–Friday Reporting to: Head of Customer Success Pedigree: UK’s Leading Provider of HR Technology, Consulting and Advisory Services Clients Include: Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury’s, United Utilities, Sage and more Your Background / Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus helps organisations unlock the full potential of their people through award-winning HR technology, consultancy and advisory services. Combining cloud technology, data insight and genuine HR expertise, we help some of the UK’s largest employers simplify Employee Relations, reduce people risk and create better workplace outcomes. Our award-winning SaaS platform, empower®, alongside our consultancy and advisory services, gives customers the technology, expertise and insight to manage ER with greater confidence, consistency and efficiency. The Opportunity You’ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to get closer to each customer’s strategic people agenda – understanding their priorities, pain points and future plans so that AdviserPlus can provide the right support at the right time. By building trusted relationships with HR Directors, CPOs and senior People leaders, you’ll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You’ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you’ll spot and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It’s about knowing their organisation, anticipating what’s coming and turning insight into action, value and sustainable ARR growth. Where You’ll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Stay close to customers’ strategic agendas, organisational priorities and emerging people challenges. • Surface upcoming restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with each customer’s people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk, improvement opportunities and additional value. • Translate insight into clear plans, measurable outcomes and meaningful strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action, not simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk proactively and strengthen retention. • Apply sound ER judgement and UK employment law knowledge within a commercial, customer-facing environment. • Partner with Sales, Product, Marketing, Professional Services and Support to deliver joined-up customer outcomes. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can spot patterns, challenge thinking and help customers make longer-term, measurable improvements. You’re also commercially astute. You know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You’ll likely bring: • 5+ years’ experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another client-facing role within B2B SaaS or Professional Services. • CIPD Level 5+ or equivalent, supported by credible ER advisory experience. • Strong knowledge of UK employment law and ER best practice, with the judgement to apply it commercially. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR or ER data to identify issues, drive continuous improvement and measure outcomes. • The credibility and executive presence to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK’s best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first working with flexibility built into the role. • £50,454 – £65,454 salary. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we’d love to hear from you. Join AdviserPlus and help some of the UK’s largest employers anticipate people challenges, improve Employee Relations and turn insight into measurable, lasting value. Apply now. Application notice: We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details

Seeking a Customer Relations Manager to lead local networking and build referral source relationships, working alongside the management team.

Competitive salary plus commission Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

The Project Manager will primarily be responsible for the development and successful delivery of College’s ICT projects. In addition, the Project Manager is responsible for developing and implementing good project management practice throughout College.

You’ll be motivated to create trusted relationships with key stakeholders in a Regional Hub: the client (Environment, Planning & Assurance), the operator (Customer Services Delivery), Third Parties through SSD (Specialist Service Delivery), the customer and the area integrated team. We are looking

The main duties and responsibilities include the provision of care and support to children whilst building positive working relationships and promoting positive behaviour.

PR Account Manager (or a Senior Account Executive ready to step up!). Within this agency environment, Account Managers have autonomy, trust, and high expectations, thus they want committed, and ambitious Account Executives that show proactivity, drive, and. You understand how the media works,

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Build positive relationships based on trust and respect.

The main duties and responsibilities include the provision of care and support to children whilst building positive working relationships and promoting positive behaviour.

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Build strong relationships with consultants, subcontractors, and stakeholders. Senior Project Manager – Large Scale Residential Development. Contract Scotland is delighted to be working in partnership with a leading residential developer to recruit an experienced Senior Project Manager for a major

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ENABLE Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow.We are currently recruiting for night shift support workers to join our skilled staff team at our Esmond Street Advanced Support Service in the Yorkhill area of the cit

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Many of our colleagues joined CrossReach from retail, hospitality, customer service, administration and other sectors.

ENABLE Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow.We are currently recruiting for a full time support worker (35 hours pw) at our Balshagray House Service in the Broomhill area of the city.Balshagray is a supported com

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FTC) to provide technical leadership across capital and site-led projects within a fast-paced.You will ensure new equipment and assets meet engineering, safety and statutory requirements, while supporting smooth commissioning, handover and integration into operations.Lead engineering compliance acro

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To record work undertaken in a suitable form as designated by the Line Manager and to gather data and maintain data gathering systems. To undertake such other duties, appropriate to the grade, as may be delegated by the Line Manager.

Building positive relationships and providing emotional support.

ACTUAL CLOSING DATE: Applications must be received by 27 September 2026 at 11:55pm.Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process.If you require to submit additional information to support you

Waverley Residential Home, Galashiels.SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.We focus on these five principles to provide excellent care through a well-structured, meaningful and person-centred approach

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The school has very good relationships with cluster schools and the local community.

The main duties and responsibilities include the provision of care and support to children whilst building positive working relationships and promoting positive behaviour.

You will be expected to build effective professional relationships and work collaboratively with a wide range of health, social care, emergency service, care provider and third sector partners. It is also a requirement that the referees are your previous/current managers and are not the details of w

The main duties and responsibilities include the provision of care and support to children whilst building positive working relationships and promoting positive behaviour.

We're looking for a Business Growth Manager who can lead the strategic and commercial development of Voiceover Interpreting, helping us achieve ambitious growth while staying true to our social mission. Can build and nurture long term relationships with commissioners, public bodies and commercial pa

Approval in such circumstances will be made by the HR &OD Manager.