Customer service contract jobs in London - Page 5Create job alerts

Our client a leading UK Financial Services Provider is seeking a Commercial Lawyer for a 12 month Fixed Term Contract The role will deal with commercial contracts including drafting and negotiation of agreements and documents with Third party vendors and suppliers Key Responsibilities: • As the firm's Contract Lawyer key point of contract to provide advice to the business, • Evaluation of new business partnerships with vendors and subcontractors, • Advise on new service agreements, • Draft, review and negotiate a broad range of commercial legal agreements : templates, contracts, side letters, non-disclosure, consulting, service, agency and distribution agreements, IT contracts, outsourcing agreements, general terms and conditions, data protection, IP and commercial due diligence., • Review and negotiate supplier and customer contracts, • Advise management to ensure compliance with relevant laws and regulations, • Ensure consistency of contract terms with company policies and strategy, • Ongoing monitoring of best practices to enhance contracts review processes, • This is a conduct Rules role under the SMCR regime. Candidate Profile • Qualified lawyer, • Broad experience of Commercial Contracts and 3 rd party agreements, • .Experience of tenders and supply chain management, • Financial Services experience a plus Note: the firm has a flexible working policy of 50% in the office

Job Title: Residential General Manager Location: London Salary: Up to £50,000 - £55,000 per annum + bonus & benefits Contract: Full‑time, permanent About the Role We’re looking for an experienced Residential General Manager to take full ownership of a premium, community‑led residential building in London. This is a high‑visibility leadership role, responsible for delivering an exceptional resident experience while ensuring the smooth, safe, and commercially sound operation of the building. You’ll act as the face of the building, leading the on‑site team, setting standards, and creating a vibrant, well‑run environment where residents genuinely want to live. Balancing hands‑on leadership with strategic oversight, you’ll ensure operational excellence, strong financial control, and a consistent, high‑quality service offer. Key Responsibilities Building & Operations Management • Take full accountability for the day‑to‑day running of the building, ensuring it is safe, compliant, and immaculately presented., • Own all health & safety, compliance, and risk management requirements, coordinating audits, inspections, and remedial actions., • Manage contractors and service partners, ensuring works are delivered on time, on budget, and to agreed standards., • Oversee facilities management, cleaning, maintenance, and security functions. Leadership & People Management • Recruit, lead, and develop a high‑performing on‑site team across front‑of‑house, operations, and facilities., • Create a positive, engaging team culture focused on accountability, collaboration, and service excellence., • Conduct regular one‑to‑ones, performance reviews, and coaching sessions., • Lead the delivery of an exceptional end‑to‑end resident journey, from first contact through to move‑out., • Act as the main point of escalation for resident issues, resolving matters professionally and proactively., • Drive engagement, community activity, satisfaction scores, and resident advocacy., • Use feedback to continuously improve service, processes, and the overall living experience. Commercial & Financial Management • Manage site budgets, service charge expenditure, and cost controls., • Track performance against KPIs, occupancy, satisfaction metrics, and service standards., • Identify opportunities to improve efficiency, value, and resident experience., • Collaborate with central teams on reporting, forecasting, and performance improvement. About You You’ll be a confident, visible leader who enjoys running a building as if it were your own. You’re likely to have experience in: • Residential, PRS, student accommodation, PBSA, hospitality, or serviced living environments., • Leading on‑site teams in customer‑focused, operationally complex settings., • Managing compliance, contractors, and day‑to‑day building operations. Key Attributes • Strong people leadership and communication skills., • Calm, solutions‑focused approach to problem‑solving., • Commercially aware and comfortable with budgets and performance metrics., • Hands‑on, adaptable, and able to switch between strategy and delivery., • Passionate about creating great places to live and building strong communities. Working Hours • Site‑based role, aligned to resident and operational needs., • Core hours typically between 8am–8pm, Monday to Friday., • Occasional weekend cover required during peak periods or events. What’s on Offer • Salary up to £55,000, dependent on experience, • Performance‑related bonus, • Pension and benefits package, • The opportunity to lead a flagship residential community in London, • A role with autonomy, visibility, and genuine impact

Freelance Logistics & Operations Manager (Fashion / E-commerce) Location: London (Hybrid / Remote Flexibility) Company: Oceanus The Label Oceanus The Label is a growing fashion brand seeking an exceptional Logistics & Operations Manager to take ownership of our end-to-end operations. This is a key role for someone who thrives in building structure, improving processes, and driving efficiency within a fast-paced, scaling environment. This position is initially offered on a freelance / contractor basis, with the opportunity to transition into a long-term role as the business continues to grow. The Role: You will be responsible for overseeing and optimising all aspects of logistics and operations across the business — from production through to customer delivery. This includes working closely with our 3PL fulfilment partner, managing supplier relationships, and ensuring seamless coordination across wholesale and e-commerce channels. Key Responsibilities: • Manage and coordinate with 3PL fulfilment partners to ensure smooth order processing and dispatch, • Oversee wholesale order management and coordination with partners, • Manage and optimise the Shopify e-commerce backend (orders, inventory, fulfilment flows), • Liaise with factories and suppliers to ensure production timelines and deliveries are on track, • Handle shipping, customs, and international logistics processes, • Build and implement efficient operational workflows and systems, • Work closely with customer service to ensure smooth order handling and issue resolution, • Monitor inventory levels and support stock planning, • Identify inefficiencies and introduce scalable operational improvements What We’re Looking For: • Strong experience in logistics, operations, or supply chain (fashion/apparel preferred), • Proven ability to manage 3PLs, suppliers, and production timelines, • Experience with Shopify and e-commerce operations, • Highly organised, detail-oriented, and solutions-driven, • Comfortable working independently and taking ownership of processes, • Strong communication skills across internal teams and external partners, • Someone who can bring structure, clarity, and efficiency to a growing brand Additional Details: • Contract Type: Freelance / Self-Employed (Initial Contract), • Location: London-based preferred, with hybrid/remote flexibility, • Opportunity to transition into a permanent role, • Immediate or near-term start preferred Why Join Oceanus: This is an opportunity to play a key role in shaping the operational backbone of a growing fashion brand. You’ll have real ownership, the ability to implement change, and the chance to build systems that will scale with the business. If you’re someone who enjoys creating order, improving systems, and making a tangible impact, we’d love to hear from you. Please apply with a short introduction outlining your experience and availability.

Live Services Support Engineer – Identity & Access Management (IdAM) Cheltenham or London – 5 days per week on-site Contract – Inside IR35 Security Clearance Enhanced Developed Vetting (eDV) – UK Nationals only Role Overview The Identity and Access Management (IdAM) function provides critical identity, authentication, and access technologies across a diverse and highly secure environment. The Live Services Support Engineer will play a key role in the day-to-day operation, stability, and continuous improvement of IdAM services. Working within the Live Services team, at the heart of the Enabling Infrastructure Capability group (OneIT), the post holder will support business-critical systems, respond to incidents and service requests, and ensure services meet agreed Service Level Agreements (SLAs). The role also includes onboarding new project deliveries into live support and driving service improvements through automation and best practice. This is a highly visible role within a complex environment, requiring strong technical capability, excellent communication skills, and the ability to work under pressure. Key Responsibilities Live Service Operations & Support • Provide 2nd/3rd line support for IdAM services via a formal ticketing system., • Perform daily health checks to ensure availability, performance, and security of services., • Diagnose, troubleshoot, and resolve incidents in line with prioritised SLAs., • Respond to customer enquiries in a professional and timely manner. Proactive Service Management • Carry out patching, upgrades, and preventative maintenance across IdAM platforms., • Identify recurring issues and implement long-term fixes to improve service resilience., • Support automation initiatives to reduce manual effort and improve customer experience. Systems Integration & Project Support • Assist with the deployment and integration of IdAM components within a complex, business-critical environment., • Work closely with Projects to transition new solutions into formal live support., • Collaborate with Capability Centres, technical Subject Matter Experts, and other support teams. Documentation & Knowledge Management • Produce and maintain technical design documents, support guides, and operational procedures., • Ensure documentation is current, accurate, and suitable for operational handover and audit. Core Skills & Competencies • Ability to work effectively both independently and as part of a team., • Strong time management and prioritisation skills in a pressurised environment., • Clear and confident communication skills, both technical and non-technical., • A proactive mindset with a focus on continuous improvement and service quality. Essential Technical Skills Candidates must have at least 4 of the following, with a strong willingness to learn the others: • Windows Server 2012 R2 / 2016 / 2019, • (configuration, deployment, administration, and troubleshooting), • Active Directory Domain Services (including Group Policy management), • Active Directory Lightweight Directory Services (AD LDS), • Active Directory Certificate Services (AD CS), • Active Directory Federation Services (AD FS), • Microsoft Identity Manager (MIM) 2016, • Public Key Infrastructure (PKI) concepts and implementation, • Multi-Factor Authentication (MFA) principles, • Hardware Security Modules (HSMs) – preferably Thales Security & Clearance Information (Important) • This role requires Enhanced Developed Vetting (eDV)., • Candidates must be:, • British nationals only, • No dual nationality Clearance Process: • The eDV process typically takes 10–12 months once the role is offered., • During the clearance period, candidates are free to work on other contracts or roles., • This can be pitched as providing long-term contract pipeline and job security once cleared.

About the Company An exciting opportunity has arisen for a Senior Legal Counsel to join a high-growth, fast-evolving business operating at the intersection of technology, logistics, retail, and e-commerce. This organisation is undergoing a significant period of expansion and transformation, making it an excellent time to join a business where the legal team plays a central role in supporting strategic growth, commercial delivery, and operational development. About the Role This is a broad, commercially focused in-house legal role offering strong exposure to senior stakeholders, complex contracting work, and the opportunity to contribute to a business scaling rapidly in a dynamic sector. This is a high-impact commercial legal role with wide-ranging responsibility across contractual, operational, regulatory, and strategic matters. The successful candidate will play a key role in supporting the business on a broad range of complex commercial agreements, helping to drive business initiatives while managing legal and commercial risk in a pragmatic, solutions-focused way. This is not a purely process-driven contracts role. It requires someone who is confident operating in a fast-paced, non-standard environment, with strong judgement and the ability to work closely with cross-functional teams. There is also a strong progression opportunity for the right individual as the legal function continues to evolve and grow. Responsibilities • Draft, review, and negotiate a high volume of complex commercial contracts, • Partner closely with commercial, sales, operational, and business teams to support strategic initiatives and growth, • Advise on a broad range of commercial partnerships and business arrangements, • Support property and location-related contractual matters where relevant, • Identify legal and commercial risk while helping stakeholders achieve practical business outcomes, • Assist with business transformation and integration-related legal work, • Advise on a range of operational and day-to-day legal matters, • Support on consumer-facing issues, including customer terms, complaints, marketing, and digital/customer experience matters, • Provide advice on regulatory and compliance issues, including data protection and consumer law, • Work with internal teams on claims, disputes, and service-related legal matters, • Contribute to legal process improvement, contract governance, and scalable legal frameworks, • Act as a trusted, commercially minded advisor across the business Qualifications • Qualified lawyer with strong private practice and/or in-house training, • Ideally 4–5 years’ PQE, although candidates outside this range may still be considered depending on experience Required Skills • Strong background in commercial contracts, including drafting and negotiating complex agreements, • Excellent technical drafting skills and strong attention to detail, • Commercially astute, with the ability to balance risk with business objectives, • Comfortable operating in a fast-paced, high-growth environment, • Experience partnering with sales, commercial, and operational stakeholders, • Strong interpersonal and stakeholder management skills, • Proactive, adaptable, and solutions-oriented approach Preferred Skills • Experience in sectors such as retail, FMCG, e-commerce, logistics, telecommunications, technology, or fintech would be advantageous Pay range and compensation package Join a business at a particularly exciting stage of growth and transformation. Broad and varied role with exposure to commercial, operational, and strategic legal matters. Opportunity to work closely with key internal stakeholders across the organisation. Fast-paced, collaborative, and commercially driven environment. Strong long-term career progression potential. Chance to help shape and develop the legal function as the business continues to scale. Equal Opportunity Statement • We are committed to diversity and inclusivity in our hiring practices.

Business Data Analyst - 4 Month Contract £285/day - Inside IR35 Hybrid – London (3 days onsite / 2 remote) Start: ASAP Our client is a global SaaS technology company within the FinTech sector, operating across multiple international markets and delivering digital products at scale. They are seeking a Business Data Analyst to play a pivotal role in shaping data-led decision-making across customer experience, service delivery, and digital platforms. This is a highly visible contract position for a business-driven analytics leader who can turn complex, fragmented datasets into clear, actionable insights that influence strategy and deliver measurable improvements at scale. The Role As a Business Data Analyst, you will sit at the intersection of data, business strategy, and execution, partnering closely with Service Delivery, Digital Experience, Product, and Engineering teams. You’ll help define what “good” looks like, uncover performance gaps, and guide teams toward smarter, faster, and more cost-effective decisions that improve customer outcomes globally. You’ll be equally comfortable deep in the data and presenting executive-ready narratives that drive alignment and action. Key Responsibilities • Translate complex, multi-source data into clear insights that inform strategy and improve customer and digital experiences across international markets., • Partner cross-functionally with Service Delivery, Product, Digital Experience, and Engineering teams to influence high-impact decisions., • Identify root causes of performance issues, uncover inefficiencies, and recommend actions that reduce cost-to-serve while improving customer outcomes., • Design, build, and evolve scalable measurement frameworks, KPIs, and dashboards that balance global consistency with local and regulatory nuances., • Deliver compelling, executive-level storytelling, framing insights in simple, actionable narratives that accelerate decision-making., • Support experimentation and continuous improvement by evaluating impact, measuring outcomes, and scaling successful initiatives globally., • Contribute to the development of robust data foundations, enabling automation, experimentation, and advanced analytics. What We’re Looking For • Proven experience as a Senior Data Analyst (or equivalent) within a SaaS, FinTech, or technology-led environment., • Strong commercial and operational acumen, with the ability to link data insights to real business levers., • Advanced SQL skills and strong experience with BI and data visualisation tools., • Experience working with large, complex datasets and modern data platforms., • Solid understanding of statistical methods and analytical best practices., • Python and/or AI capability is strongly preferred, particularly for automation, experimentation, or advanced analytics use cases., • Exceptional communication skills, with the ability to influence senior stakeholders through clear, concise storytelling., • Comfortable operating in fast-paced, cross-functional, and international environments. Why This Contract • Join a globally recognised FinTech SaaS organisation at a critical point of growth and transformation., • High-impact role with visibility across multiple senior teams and markets., • Opportunity to shape how data drives customer experience and digital performance at scale., • Competitive day rate and flexible hybrid working model.

Why work for Smart? Benefits: Birthday off, 25 days holiday entitlement + Bank Holidays, Life Assurance, 3 days fully paid volunteering days At Smart Managed Solutions, we combine cutting-edge data-driven technology with a client-focused approach to deliver exceptional Facilities Management services. Specialising in commercial environments, higher education, and the life sciences sector, we partner with the world’s most innovative organisations to keep their facilities running at peak performance. We are proud to be an employer that values your growth and work-life balance. We offer comprehensive training opportunities and clear progression routes to help you build a rewarding career. We are one of the few facilities companies that understand people are at the core of every organisation and are the most important investment we will ever make. Even as technology advances and buildings change, it is our leadership and personal contributions of Smart individuals that ultimately set us apart from competitors. Role Purpose To manage and control the maintenance and repair to M&E equipment across multiple blue-chip contracts within the Mobile Portfolio of Smart. Ensuring appropriate and correct operation of assets and that records are maintained in line with Operational, Regulatory and Statutory practice. Deliver a Smart and world class service, have full confidence of the client and team and be a leader of innovation. Key Duties • Commercial and financial accountability across the contract/account., • Lead a diverse team across multiple skills sets within engineering services., • Monitoring and Controlling of the PPM and reactive statistics through Elogbooks System and producing Reports., • Production of monthly reports and ensuring minutes of meetings are collated with actions closed out., • Production of energy reports for the customer., • Oversee statutory certification is received and available to the customer on request., • Management of team in accordance with SMS Procedures and Policies, including their general well-being and H & S is controlled and monitored., • Ensure Smart Managed Solutions staffing levels for contract, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. PERSON SPECIFICATION: Must have recognised industry qualification in at least one of the following three disciplines: • Electrical (BS7671 18th Edition), • Electrical (C&G2391 Inspection and Testing), • C&G Mechanical & HVAC Knowledges of the following would be ideal: up to date knowledge of current technical standards in relation to Fire Alarm Systems, Generators, Electrical Services, HV & AC and Water Systems Treatment. Up to date knowledge of business-critical services i.e. UPS and MGPS etc.Full understanding of Statutory Compliance. IOSH or NEBOSH preferred. Please apply today to register your interest. Please note, all details are provided for guidance only, and do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms and conditions are provided within Offers of Employment, The Employee Handbook and appropriate policies within the Company. This document does not constitute an Offer of Employment. Offers are only valid when provided in writing through the Human Resources Dept

JOB TITLE: Junior Associate GROUP: Employment TERM: Permanent HOURS: Full-time, 9:30am – 5:30pm, Monday to Friday with one hour for lunch. A flexible approach to working hours is a must, overtime may be required at busy times. We currently operate a hybrid working policy with at least 3 days office working per week, albeit in the first few months our preference would be 4 to facilitate integration. Our hybrid working policy is discretionary and may be subject to change. ABOUT SHERIDANS Sheridans is a leading London law firm whose lawyers combine the in-depth legal knowledge and breadth of expertise and experience required to give unparalleled advice to their clients. Since 1956, Sheridans has represented individuals and organisations across a wide variety of sectors, providing quality advice which is commercially focussed and personally delivered. Specialist lawyers in leisure, media and entertainment work closely alongside the firm’s corporate finance, employment, real estate and dispute resolution groups to provide a truly bespoke service to its clients. ABOUT THE TEAM The Sheridans Employment and Business Immigration Group invests time in understanding its clients’ businesses, their culture and their objectives, delivering advice accordingly. The team provides a full service to leading employers and senior executives throughout the employment life cycle. The Group covers everything from hiring to severance, acquisitions (both domestic and international), talent retention, international transfers and mobility, TUPE and outsourcing, working flexibly, agilely and securely within the global economy. In particular, the Group specialises in the sponsorship of overseas nationals, working with organisations to ensure they can bring in the talent they need to help their business thrive. The team guides clients through workplace conflicts from internal investigations, high-value or sensitive disputes arbitration, and mediation. Specialised lawyers well versed in Employment and Immigration law work closely together. The team currently comprises of 6 partners, 6 associates, 2 PA / Paralegals and 1 PA in total. The Employment team itself comprises 4 partners, 2 senior associates and 2 junior associates. ABOUT THE OPPORTUNITY We are seeking an enthusiastic and technically astute Junior Associate to join our renowned Employment team. The successful individual will have between 0-2 years’ post-qualification experience in employment law gained from a leading City practice. This is a perfect opportunity for those who wish to further their experience within largely employment advisory matters for professional and financial services clients. Litigation experience and exposure to employee incentives would be desirable, but not essential for success in this role. RESPONSIBILITIES • Working directly with the Partners and wider team to manage complex matters and projects, both contentious and non-contentious, • Advising in respect of grievance and disciplinary matters, investigations, mediation and dismissals, • Advising on collective matters such as TUPE and outsourcing, redundancies and restructurings, • Advising on internal investigations, mediation and Senior Executive issues, including negotiating exits and appointments, • Advising on standard employment issues and processes such as performance and sickness management in addition to support with contract and service agreements and HR policies (including global remote working and hybrid working policies), • Involvement in and supporting employment tribunal, civil court and appeal litigation, • Providing strategic advice in respect of current employment law and staying abreast of any employment law changes The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the Firm and the overall business needs. SKILLS, EXPERIENCE & QUALIFICATIONS The successful candidate will be able to demonstrate the following: Skills & experience • A technically gifted lawyer having trained with a leading employment law practice, • A strong sense of commerciality alongside technical excellence, • A methodical approach to work with a strong focus on accuracy, • Excellent written and verbal communication skills, with experience liaising with senior internal stakeholders, • Enthusiasm, resilience, and a professional approach, with an excellent customer service ethic, • Ability to liaise with, persuade and influence colleagues at all levels, • Ability to remain organised, prioritise and multi-task particularly when managing a large workload under pressure and to tight deadlines, • Ability to work confidentially, remaining discreet at all times, • Flexibility towards working out of regular hours at busy times, • A strong team player Qualifications • Qualified as a solicitor within England & Wales Please note that we will not accept agency CV's or applications. Application process: For further information and to apply, please submit your CV on LinkedIn. Due to the volume of applications, we are unable to respond to direct enquiries. If you have not received a response within 1 week, unfortunately you have not been shortlisted. We look forward to receiving your application. EQUAL OPPORTUNITIES Our aim is for all staff to feel welcomed at Sheridans and ultimately be their true self at work. We are proud to promote inclusion & diversity among clients, candidates, and staff as an equal opportunities employer. It is our policy to support people who hold Protected Characteristics (under the Equality Act 2010) both internally and externally through supporting practices based solely upon merit.

Procurement Manager Permanent Based in Solihull or London (3 days in office / 2 days at home) We are looking for a Procurement Manager to join our friendly and dynamic team here at Waterstones in either our Piccadilly, London or Solihull office. This is a new role where you will be responsible for ensuring Waterstones acquires necessary goods and services efficiently, cost-effectively, and with high quality, while managing supplier relationships and mitigating risks. This is a diverse role where you will be able to strategise and negotiate with suppliers and vendors, and ensure purchases of products, equipment, and services across the company align with the company's strategic objectives. This role will also require you to embed a strong, compliant and effective procurement to pay process embedded across the company and roll out a PO process. What you will be doing • Conduct research to source the best products and suppliers in terms of best value, delivery schedules, and quality, • Run tenders, evaluate bids, and make recommendations based on commercial and technical factors, • Negotiate and agree contracts, monitoring the quality of service provided, • Develop and maintain excellent relationships with teams who procure services or goods across the business. Help them understand how you can help them in their role and the importance of good procurement governance, • Build and maintain good relationships with new and existing suppliers, • Liaise between suppliers, manufacturers and relevant internal teams, • Forecast levels of demand for services and products, • Develop and implement a procurement to pay strategy ensuring strong compliance., • Work with other relevant stakeholders to roll out a PO process across the company, • Develop strategies to ensure cost savings and supplier performance targets are met or exceeded, • Ensure the security and sustainability of sources of essential products and services, • Forecast price trends and their impact on future activities, • Analyse data and produce reports and statistics on spending and saving, • Undertake value for money reviews of existing contracts and arrangements, • Ensure suppliers are aware of business objectives, • Keep up to date with trends and innovations, regulation, and new technology that can impact the business What we need from you • Experience in procurement, purchasing, or supply chain management, ideally within retail or ecommerce background., • Proven track record of managing procurement activities, including strategic sourcing, contract negotiations, and supplier relationship management., • Experience with or comfortable working in a stand-alone procurement role., • Experience in running tenders, evaluating bids, and making recommendations., • Ability to manage multiple projects simultaneously, ensuring timely and cost-effective delivery., • Experience in monitoring and managing the quality of service provided by suppliers., • Experience in developing and implementing procurement compliance., • Ability to forecast levels of demand for services and products., • Experience in undertaking value for money reviews of existing contracts., • Ability to analyse data and produce reports and statistics on spending and saving., • Experience and proven ability in developing strong internal relationships., • Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint), • Knowledge of procurement regulations and compliance requirements. Person Profile • Excellent attention to detail in contract management, supplier evaluations, and analysis, • Excellent verbal and written communication skills for interacting with suppliers, internal teams, and stakeholders., • Strong analytical skills to assess market trends, supplier performance, and procurement data., • Confident in making decisions and leading on all procurement activities, working as a stand-alone procurement expert to the business., • Highly organised., • Approachable and ability to build excellent relationships both internally and externally. Why work for Waterstones At Waterstones, everything we do is about our customers, and we work hard to provide them with the best possible shopping experience, one that will make them want to visit time and time again. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one). In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops and waterstones.com. If you have the relevant essential experience and you are interested, we would love to hear from you. Waterstones is committed to encouraging equity, diversity and inclusion in the workplace, and is dedicated toward eliminating unlawful discrimination. Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and to be able to give their best. Diversity Statement At Waterstones, we are committed to creating a workplace that is fair and inclusive to people from all backgrounds, perspectives and experiences, and we strive to promote an inclusive work culture. We are working hard to ensure our recruitment processes are free from bias, and our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and able to give their best. Reasonable Adjustments We understand that some disabled applicants may, due to the nature of their disability, find some parts of the recruitment process challenging. If you need any reasonable adjustments during any part of the interview process, please make these known either to your interviewer or the person you liaise with when setting up your interview.

Installations Manager – Field-Based Sharps Furniture Group - Sharps Fitted Furniture, Clever Closet & Fittingly Location: North & West London & Home Counties About Us: Sharps Furniture Group is the UK’s market-leading specialist retailer of fully fitted furniture. Due to continued growth, we are recruiting a Field-Based Installations Manager to oversee installations across key postcode areas in North & West London and The Home Counties The Role: In this key field-based role, you will manage furniture installations within your geographical area on a contract-by-contract basis. Reporting to the National Installations Manager, your responsibilities will include: • Recruiting, managing, and motivating a team of professional installers, • Ensuring installations meet the highest standards of customer service, health & safety, and quality, • Delivering projects on time and on budget, • Resolving any customer issues with a practical, hands-on approach What We’re Looking For: • Experience in people management, ideally within a trade or installation environment, • A practical, flexible, and customer-focused approach, • Ability to work remotely while still motivating your installers across all 3 brands All employees represent Sharps in customers’ homes. To ensure the safety and trust of our customers, applicants must be DBS-checked or able to obtain disclosure documentation. Job Type: Full-time Benefits: • Company car, • Employee discount, • Life insurance, • Bonus scheme

Job Role: PMO Senior Project Manager (13 Month Mat cover) Job Type: Full Time, Fixed Term Contract Location: London or Peterborough , Hybrid (3 office days a week) Role purpose: The Senior Project Manager is responsible for the end to end delivery of complex business and technology change initiatives, ensuring successful outcomes across cross functional teams in a fast paced environment. The role combines strong delivery focus, financial management, and stakeholder engagement to ensure projects land on time, within budget, and to a high standard of quality. They will work closely with senior stakeholders—including CSuite—providing clear updates, managing risks, and ensuring that all change activity aligns to business strategy and governance standards. This role will oversee multiple concurrent projects, balancing competing priorities, resources, and timelines, while maintaining strong stakeholder alignment. Key accountabilities: Project Delivery • Lead and manage complex, multidisciplinary business and technology projects, including digital transformation implementations, ensuring delivery on time, within scope, and within budget, • Shape, scope, and mobilise new initiatives, guiding teams through business case development, planning, financials, and mobilisation into full change programmes., • Develop comprehensive project plans, defining scope, objectives, and deliverables. Create timelines, budgets, and resource allocation strategies., • Define key project milestones and complete overall reviews, conduct release readiness reviews, Business Go/No-Go reviews and capture key lessons learned, • Oversee concurrent projects, balancing competing priorities, resources, timelines, and stakeholder expectations., • Work closely with key internal teams and stakeholders to ensure successful project delivery and transition to BAU Stakeholder Communication • Identify, engage, and manage key stakeholders across the project lifecycle, ensuring strong communication and alignment., • Provide clear, accurate, and timely updates, escalating risks and issues that may impact delivery or benefits realisation., • Confidently communicate at all levels, including SLT and Board, providing well-structured summaries and presentations. Governance, Reporting & Best Practice • Develop, design, and maintain project plans, financial controls, documentation, and reporting artefacts in line with PMO governance., • Ensure adherence to best practice delivery standards and contribute to continual improvement of PMO frameworks and tools., • Support the evaluation, initiation, and shaping of new project ideas into viable, well defined delivery programmes., • Apply appropriate delivery methodologies (Waterfall, Agile, hybrid), ensuring effective governance, RAID management, and reporting., • Ensure compliance with policy, audit and legal requirements such as Health & Safety, GDPR, and follow company policies Risk, Issue and Dependency Management • Identify potential risks and develop strategies to mitigate them. Monitor and address issues as they arise to keep the project on track., • Manage crossteam dependencies, coordinate internal and external resources, and address blockers., • Quickly identify and address project-related issues and obstacles. Use critical thinking and problem-solving skills to find effective solutions., • Ensure continuous quality control and issue management throughout project execution. Leadership & Team Development • Lead crossfunctional project teams, fostering high performance and collaboration., • Provide guidance and mentoring to junior PMO team members, supporting capability development., • Role model positive, collaborative and agile ways of working with all areas of the business with clear thinking and strong communication, being able to lead working groups to facilitate resolution of issues and blockers to delivery Role-specific experience and skills • Proven experience managing complex, cross functional business and technology change projects or digital transformation programmes, across multiple business units, markets or geographies, • 5+ years of experience in project management, preferably in a senior role, • Strong leadership capabilities with a track record of guiding crossfunctional programmes and large stakeholder groups., • Advanced project planning, budgeting, and financial oversight skills., • High proficiency in project management tools and methodologies (Agile, Waterfall, hybrid)., • Excellent communication, negotiation, and presentation skills, including experience with senior leaders and clients, • Excellent organisational skills, including multitasking and time-management, • Solid understanding of risk management and quality assurance practices, • Hands-on experience with project management methodologies and tools across both waterfall and agile with the ability to apply or blend approaches based on context, • Ability to anticipate delivery risks and portfolio level conflicts using practical experience and sound judgement, • Experience using Smartsheets or similar Project Management tooling, • Professional certifications such as PMP / PRINCE2 / AGILE are advantageous General experience and personal qualities • Demonstrates a proactive, hands-on approach with a willingness to ’roll up sleeves’, when needed, • Strong commercial acumen and ability to apply solid commercial judgment, • Results / target oriented, • Exceptional time management skills, • Be self-motivated, driven by a high level of initiative, • Be a strong team player, communicate effectively and confidence in managing escalations, • Self-aware, open-minded with a high degree of personal and professional integrity, • Committed to delivering exceptional customer service, • Continuously strives for improvement; to look for best practice and evolve ways of working to ensure best possible results, • Approachable and supportive, promoting an ‘open door’ culture Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Owen Reed is looking for an Administrator for a top law firm in London. Administrator (6-Month Fixed-Term Contract) Hybrid Working | 3 Days in the Office | 2 Days from Home Owen Reed is seeking a highly organised and proactive Administrator to join the Business Services Centre team of a leading law firm in London. This is an excellent opportunity for a detail-oriented professional with strong administrative skills to contribute within a collaborative and professional environment. The Role As Administrator, you will provide essential administrative support to Legal and Support Departments, ensuring the smooth and efficient delivery of document management, filing administration and office support services. Key Responsibilities • Save documents to the document management system and liaise with the Reprographics Department for scanning where required, • Complete document engrossments in conjunction with EAs/Secretaries, including the binding or other “finishing” of documents, • Create, prepare and assemble sales packs, court bundles and other exhibition materials, • Assist with the assembly, preparation and maintenance of court bundles and other exhibits, • Support specific projects for Legal and Support Departments, providing general office administrative assistance, • Demonstrate teamwork and provide cover within the team, including flexibility to swap office working days where necessary, • Learn the requirements of key clients to ensure correct processes and procedures are followed, • Undertake all necessary tasks to support efficient filing administration processes, including maintaining online registers, saving documents to DMS and datasites, and liaising effectively with support teams, • Complete small or individual copying tasks retained within practice areas or unsuitable for the Reprographics Department, • Proactively use the workflow management tool to take ownership of tasks from start to finish, ensuring deadlines and business needs are met and communicated effectively, • Deliver excellent customer service to internal clients, developing a strong understanding of partners, lawyers, secretaries, practice areas and departmental working practices, • Recent office administrative experience, ideally gained within a law firm or professional services environment, • Good typing speed with a high level of accuracy, • Strong working knowledge of Word, Excel and Adobe, • Previous knowledge of a document management system is desirable, though training will be provided, • Some experience of legal documents, • Excellent attention to detail and accuracy, • Strong organisational skills and a proactive, team-focused approach

Garson Farm, Esher is seeking an enthusiastic and experienced Pick Your Own Retail & Farm Events Manager, to lead and develop our award-winning Pick Your Own operation and our growing programme of farm-based events. This is an exciting opportunity to combine operational leadership with creative event planning, delivering exceptional experiences that delight our visitors throughout the year. Working alongside the Crop Production Manager, this role primarily leads the PYO Retail operations on the farm, in addition to managing farm-based events such as Garsons Maize Maze, Pumpkin Parade and more. Who are Garsons? Founded in 1871, today Garsons is an award-winning destination Garden Centre, Farm Shop and Restaurant with locations in Esher, Surrey and Titchfield, Hampshire. Garsons Esher is also home to one of the UK's largest pick-your-own farms, voted Best PYO of the Year 2025 by the Farm Retail Association. We're honoured to have won numerous awards for our outstanding customer service and quality products, which we couldn't achieve without our valued team. We've built our reputation on friendly, reliable service with a smile, and we're always keen to meet those who share our values. What does the role involve? You’ll be working outdoors in all weather, carrying out a variety of practical, hands-on tasks. As the PYO Retail & Farm Events Manager, you will take the lead in delivering an excellent Pick Your Own experience while developing and managing a variety of farm-based events. From seasonal activities and family days to educational experiences and community-focused events, you will ensure every visitor enjoys a memorable trip to Garsons. You will be responsible for the staffing of the PYO sales team, the coordination and operational management of both PYO and events, working closely with our wider teams to enhance our offering and drive continued growth. Responsibilities: • Overseeing the day-to-day management and presentation of the Pick Your Own site, signage, staff rotas, packaging, customer service & tills, • Building upon our existing farm-based events such as the Maze and Pumpkin Parade, • Ensuring all events meet safety, quality and customer-experience standards, • Managing and motivating the PYO and events teams, including seasonal recruitment., • Working with internal teams to promote events and visitor experiences., • Monitoring visitor feedback and driving continual improvement., • Sourcing and organising equipment, materials, signage and resources needed for events. What skills and experience do you need? • Strong background in visitor experience, events management or a similar customer-facing environment., • Excellent organisational skills with the ability to plan and deliver events., • Experience of leading teams in a busy, hands-on, outdoor setting., • A proactive, customer-focused mindset and a passion for creating memorable experiences., • A practical approach and confidence working across varied outdoor tasks. Contract: This is a full-time role, including weekend work during the summer season. Location: This role is based at Garsons Esher, Surrey. Salary: From £30,060 to £33,828 per annum (depending on experience). Package: • 20% Employee discount (plus discount for designated household member), • 28 days paid holiday increasing to 31 days with 2 years’ service (pro rata), • Company bonus scheme, • Pension scheme, • Access to health and wellbeing support, • Service rewards awarded for 10 years’ and 25 years’ service, • Company events, • Discounted ‘Pick Your Own’ fruit and vegetables, • Uniform provided, • Free car parking on site Note: We may close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

Corporate Receptionist Contract: Government Location: London, Hours of work: 40 Contract Type: Permanent We are seeking a confident, personable and professional individual to join our team as a Corporate Receptionist in a dynamic corporate environment. As the first point of contact for visitors and staff, you will deliver exceptional customer service and maintain a welcoming front of house experience. Job Description We are seeking a confident, personable and professional individual to join our team as a Corporate Receptionist in a dynamic corporate environment. As the first point of contact for visitors and staff, you will deliver exceptional customer service and maintain a welcoming front of house experience. Key Responsibilities • Meeting and greeting visitors and employees in a friendly, professional manner., • Ensuring all visitors, contractors and staff members sign in/out and are issued correct passes in line with SOPs., • Communicating fire procedures and safety instructions to all visitors., • Maintaining high FOH standards and consistently delivering excellent service., • Handling incoming calls and emails., • Providing directions and building information to visitors., • Maintaining confidentiality and adhering to all company policies and procedures., • Reporting risks, near misses or incidents to the Line Manager., • Supporting team members and contributing to best practice sharing., • Participating in training, development, and performance reviews., • Maintaining visitor logs for security and evacuation purposes., • Remaining vigilant for suspicious activity and reporting concerns appropriately., • Assisting with meeting room bookings. Professional and Personal Competencies/Qualifications • Meeting and greeting visitors and employees in a friendly, professional manner., • Ensuring all visitors, contractors and staff members sign in/out and are issued correct passes in line with SOPs., • Communicating fire procedures and safety instructions to all visitors., • Maintaining high FOH standards and consistently delivering excellent service., • Handling incoming calls and emails., • Providing directions and building information to visitors., • Maintaining confidentiality and adhering to all company policies and procedures., • Reporting risks, near misses or incidents to the Line Manager., • Supporting team members and contributing to best practice sharing., • Participating in training, development, and performance reviews., • Maintaining visitor logs for security and evacuation purposes., • Remaining vigilant for suspicious activity and reporting concerns appropriately., • Assisting with meeting room bookings. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Mid Level UX/UI Designer Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Service design? We have a great opportunity for you – Mid level UX/UI Designer! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Mid-Level UX/UI Designer, you will play a key role in shaping intuitive, accessible, and visually refined digital experiences within the Pensions and Finance domain. You will contribute to end-to-end design delivery across complex customer journeys, working closely with multidisciplinary teams and clients. This role offers exposure to large-scale transformation programmes, modern design systems, and innovative technologies, while allowing you to influence outcomes through research-led, user-centred design. Your responsibilities: • Design high-quality user interfaces with a strong focus on consistency, usability, and visual excellence, • Apply accessibility considerations throughout the design process, ensuring compliance with recognised standards and best practices, • Work confidently in Figma using structured approaches, including components, variants, auto layout, and design systems, • Create UX artefacts such as journey maps, service blueprints, wireframes, and interactive prototypes, • Design responsive experiences for both desktop-first and mobile-first portals, • Contribute to the development and maintenance of scalable design systems and component libraries, • Prepare and deliver clear, compelling design presentations to clients and stakeholders, • Facilitate design workshops and collaborative sessions with multidisciplinary teams Essential skills/knowledge/experience: • Strong UI design capability supported by a solid understanding of UX principles, • Proven experience applying accessibility requirements in digital design, • Excellent proficiency in Figma, including components, variants, auto layout, and structured design workflows, • Experience creating journey maps, service blueprints, and other UX documentation, • Strong understanding of responsive design across desktop and mobile platforms, • Good working knowledge of Adobe Creative Suite, • Confidence presenting design work and rationale to clients and senior stakeholders, • Experience collaborating within fast-paced, cross-functional teams, • Ability to take ownership of work and manage priorities effectively Desirable skills/knowledge/experience: • Experience or strong interest in the Pensions and/or Financial Services industry, • Familiarity with WCAG accessibility standards, • Experience working within large enterprise or consultancy environments TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process (optional) • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

If you’re looking to master the road through data and discipline - Enotria is looking for its next Transport Planner to bridge the gap between the warehouse and the wheel. The Role: The Transport Planner is responsible for planning and coordinating transport movements in an efficient, cost-effective, and timely manner. This role combines hands-on route planning with administrative support and data analysis to ensure smooth daily operations across a multi-drop delivery network. Working within a busy transport team, the role involves creating and managing delivery schedules, maintaining planning systems, and supporting continuous improvement in routing efficiency and service performance. A key part of the role is ensuring all transport activities remain fully compliant with UK legislation, including drivers’ hours regulations, Working Time Directive (WTD), and vehicle weight restrictions, ensuring all routes are planned safely, legally, and efficiently. Strong communication is essential to the role, requiring regular interaction with drivers, warehouse teams, agencies, and internal departments to ensure accurate execution of plans, timely issue resolution, and a high level of service delivery. The role also requires a proactive and solutions-focused mindset, with the ability to think outside the box to overcome operational challenges, optimise routes, and identify efficiencies within a fast-paced and constantly changing environment. The transport planner will work closely with the Transport Controllers, Compliance Officer & Training Supervisor. Job Specifics: • Contract Type: Permanent, • Hours per Week: 37.5 hours (11:00 - 19:00 Monday - Friday: weekend cover when required), • Location: Park Royal, London, • Reporting To: General Manager Key Responsibilities: Planning & Operations • Plan and optimise delivery routes using Paragon route planning software, • Manage daily transport plans to ensure timely warehouse cut-offs, • Monitor and adjust routes to maximise efficiency and vehicle utilisation, • Ensure all delivery time windows are met in line with agreed SLAs, • Support dynamic routing across multiple depot locations, • Ensure compliance with Working Time Directive (WTD), drivers’ hours, and vehicle weight restrictions, • Liaise with drivers to ensure accuracy of planned vs actual routes, • Maximise payload utilisation and identify opportunities for additional runs System & Data Management • Update key planning parameters (drive times, drop difficulty, unload rates, vehicle configurations), • Manage and maintain accurate customer and transport data across systems (including NAV), • Track and analyse planned vs actual route performance Resource & Cost Management • Organise and source drivers from agencies and subcontractors, • Monitor and aim to reduce subcontractor usage where possible, • Support cost control through efficient route planning and resource utilisation Reporting & Administration • Compile and produce transport performance reports and KPIs, • Maintain trackers and provide data insights to support decision-making, • Manage transport queries and support inbox communication, • Assist with general transport office operations and issue resolution Team Support & Development • Provide cover for colleagues in transport office operation when required, • Support continuous improvement initiatives within the transport function, • Work collaboratively with drivers, warehouse teams, and internal departments, • Demonstrate flexibility to work varied hours and shifts in line with business requirements, including early starts, late finishes, and occasional weekend support where necessary Knowledge & Skills Required: • Strong IT skills (Excel, Word, email, and ability to learn new systems), • Experience in transport, logistics, or warehouse operations, • Ability to work in a fast-paced, time-sensitive environment, • High attention to detail and strong organisational skills, • Strong communication skills and team-oriented mindset, • Experience with Paragon or similar route planning software (desirable), • Knowledge of multi-drop transport operations, particularly within London, • CPC qualification or understanding of transport compliance (desirable), • HGV Class 2 Licence (desirable), • Cost-conscious and efficiency-driven mindset, • Ability to work under pressure and meet tight deadlines, • Strong analytical and problem-solving skills, • Professional, proactive, and adaptable approach, • Ability to think creatively and identify practical solutions to operational challenges About Enotria Founded in 1972 by Remo Nardone as an Italian specialist wine distributor, Enotria has grown over the past 53 years to be one of the UK’s leading premium wine and spirits distributors. Working with a diverse portfolio of over 300 exclusive wine producers and over 1,500 spirits producers, spanning unique family estates to iconic names, leading brands to market innovators, Enotria has established one of the most comprehensive and exclusive ranges of premium wines and spirits of any distributor in the UK. Acquired by Majestic Group in April 2025, Enotria continues to operate as a standalone business, serving all drinks industry channels by leveraging its premium on-trade, off-trade and DTC market expertise to build long-standing relationships. Enotria's 10,000-strong client base includes fine dining, specialist bars, hotels, independent retailers, large multiple retailers, travel operators and prestigious events venues, such as Bancone, Gaucho, Rick Stein, L’Enclume and Hotel du Vin/ Malmaison. We look forward to receiving your application!

As our Operations Deputy Team Manager, you will play a pivotal role in the success of our Operations department. You’ll be helping deliver high-quality service throughout the meter lifecycle — analysing data, solving queries, driving process improvements and supporting your team to deliver excellence. What you'll be doing: • Ensuring seamless delivery of back-office processes across the contract-to-cash lifecycle, • Driving continuous improvement to enhance customer experience, • Building strong working relationships with third-party providers, • Supporting ad‑hoc projects, reporting and new initiatives, • Identifying value-add opportunities and delivering measurable impact, • Coaching and developing colleagues through 1:1 support, • Helping coordinate daily team priorities to achieve KPIs, • Ensuring risk controls are effective and consistently reviewed What you’ll bring: • Strong data analysis, reporting and Excel skills, • Proven experience in performance coaching and colleague development, • Excellent communication, influencing and decision-making skills, • A sharp analytical mindset and meticulous attention to detail, • Ability to prioritise, work independently and meet deadlines, • Creative and innovative problem-solving What can we offer? This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; • Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!, • Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success., • Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition., • Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career! Working Pattern In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday. Working with us at Corona Energy At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience! To support this experience, we also offer our team; • Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day., • An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!, • An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time., • The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards. If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover) Location: Working from Home, Laptop will be provided. Department: Customer Service – Vision Contract Options: 12 Month Agency Assignment Hours: Full-time, 37 hours per week, Monday to Friday. You may be required to work some UK bank holidays and take Nordic bank holidays instead, in line with business requirements. Pay Rate: £12.87 per hour Reports to: Customer Service Team Leader Job Description Manpower is proud to be partnering with Johnson & Johnson Vision, to recruit a Customer Service Representative to support the Nordic market within the Customer Service team. This is an exciting opportunity to join a high-performing, customer-focused environment, supporting customers across multiple Nordic regions. You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. The successful candidate will play a critical role in ensuring a seamless customer experience, taking full ownership of queries and driving first-contact resolution wherever possible. Important: This role is 100% remote. You must have a reliable internet connection and be able to communicate effectively with team members throughout working hours. You should be comfortable working independently, while maintaining a high level of accountability and ownership for your work. Key Responsibilities • Process customer orders, enquiries, and complaints via telephone and email., • Manage inbound and outbound customer communications effectively., • Maintain SLA performance and contribute to EMEA KPI targets., • Log and manage customer interactions accurately using CRM systems., • Manage manual processes for failed EDI and eCommerce orders., • Support automation initiatives and process improvements across systems., • Handle credit and debit note processing and account amendments., • Manage returns and recall processes in line with procedures., • Build strong relationships with customers and internal stakeholders., • Support commercial, sales, and marketing teams with customer insights and service delivery., • Contribute to continuous improvement and business initiatives. About You You’ll be a proactive and customer-focused individual with strong communication skills and the ability to thrive in a fast-paced, high-volume environment. You’ll take ownership of your work and demonstrate a strong commitment to delivering excellent customer service. Essential Skills & Experience: • Experience in a customer service role (telephone-based preferred)., • Fluent in English, Swedish and Finnish/or Finnish only as preferred language but other Nordic languages could be of interest as well., • Strong communication skills, both written and verbal., • Customer-first mindset with a proactive approach to problem solving., • Ability to work under pressure in a fast-paced environment., • Strong organisational, numerical, and administrative skills., • Good IT skills and experience with data entry and CRM systems., • Knowledge of SAP systems., • Proficiency in Microsoft Office., • Additional EMEA language skills., • Experience or knowledge of the Eye Care Profession (ECP). Why Join Us? At Johnson & Johnson Vision, you’ll be part of a global organisation committed to improving lives through innovation in eye health. You’ll join a diverse and inclusive team where your contribution truly matters, with opportunities to grow your career and make a meaningful impact. Guided by Our Credo values, Johnson & Johnson fosters an environment where you can bring your whole self to work and thrive both professionally and personally. Please note as part of screening, you will be required to undertake a written and vocal language assessment Interested? If you’re ready to work in a fully remote role, and have the required language skills and experience, we’d love to hear from you. Please note: • This role does not offer visa sponsorship. Applicants must have an existing right to work in the UK.

Sales Manager – UK (Acoustic Solutions & Interiors) Location: United Kingdom (Remote/Hybrid options can be specified here) Sector: Building Materials / Acoustic Solutions / Interior Design The Role Soundbox is seeking a commercially driven Sales Manager to lead our expansion across the United Kingdom. In this pivotal role, you will be responsible for driving revenue growth and market penetration within the construction, commercial interiors, and home furnishing sectors. You will act as the primary ambassador for Soundbox in the UK, managing the full sales cycle from initial lead generation to project completion. This position requires a strategic thinker who can build lasting partnerships with key specifiers—including architects, designers, and main contractors—while delivering tailored acoustic solutions that meet the specific needs of the British market. If you are a results-oriented sales professional with a passion for the built environment, we want to hear from you. Key Responsibilities Sales Strategy & Execution: Develop and implement a robust sales strategy to achieve and exceed quarterly and annual revenue targets across the UK. Business Development: Identify and capitalise on new business opportunities, building a strong pipeline of projects within the construction and interiors sectors. Relationship Management: Cultivate and maintain strong relationships with key stakeholders, including distributors, architectural practices, and enterprise clients. Project Leadership: Lead project-based sales opportunities from tender/negotiation through to delivery, ensuring seamless coordination with the global team. Market Insight: Monitor market trends and competitor activity to inform sales tactics and product positioning. Client Care: Oversee customer inquiries and after-sales service to ensure high client satisfaction and foster repeat business. Person Specification Experience: Minimum of 3 years in a Sales Management or Business Development role within the UK construction, interiors, furniture, or building materials industry. Commercial Acumen: Proven track record of meeting sales targets and managing the full sales cycle, including negotiation and contract management. Language Skills: Fluency in English is essential. Proficiency in Mandarin Chinese is highly desirable, as you will be liaising closely with our international headquarters. Industry Knowledge: Familiarity with UK building regulations (e.g., Part E), procurement processes, and the architectural specification chain is highly desirable. Education: Bachelor’s degree or equivalent in Business, Construction Management, Architecture, or a related discipline. Skills: Exceptional communication and negotiation skills, with the ability to work effectively across cultures and functions. Attributes: Self-motivated, proactive, and adaptable, with a hunter mentality and a focus on delivering results. What We Offer Competitive Package: A salary commensurate with experience, plus an attractive performance-based commission structure. Growth Potential: A unique opportunity to shape the brand’s presence in the UK and build a regional sales function. High-Profile Exposure: Access to prestigious projects and partnerships across the UK commercial and design landscape. Global Support: Collaboration with an international team of experts in acoustics and product development. Career Development: Clear pathways for professional progression within a scaling global brand. How to Apply Please submit your CV and a covering letter outlining your sales achievements and vision for the UK market. Soundbox is an equal opportunities employer. We welcome applications from all sections of the community.

Job Role: Style Advisor Reporting to: Store Manager Location: ME+EM Marylebone, London Contract type: Full Time, 37.5 Hours Per Week About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About The role: ME+EM are looking for full time Style Advisors to join our retail team in our Marylebone Store. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you: • Experience working in a fast paced, high volume environment, • Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities: • Provide the best experience through speed and accuracy., • Ensure you represent the brand at all times by following the company dress code., • Continually improve product knowledge and research products online., • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online., • Promoting ‘one business’ mindset., • Be confident in building organic and long-lasting relationships with customers., • Carryout personal styling sessions with confidence., • Confident with styling, outfit building and recommendations., • Escalate customer complaints to the management team., • Awareness of opening and closing duties and support when necessary., • Be confident with till functions., • Process transactions, refunds and telephone orders confidentially., • Understanding the importance of data collection and ensuring GDPR is adhered to., • High level of telephone etiquette., • Maintaining store visual merchandising standards., • Replenishing stock and keeping the shop floor clean and tidy., • Assist with deliveries and stock recalls., • Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday, • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please email should you require any adjustments needed to take part in this recruitment process. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Student Recruitment Consultant Institution: Green & Orange Ltd Location: London/Romford (on-site) Salary: Competitive Contract Type: Permanent Hours: Full-Time / Part-Time Start Date: Immediate Role Overview Green & Orange Ltd is seeking an experienced and motivated Student Recruitment Consultant to join our team. You will be the first point of contact for prospective students, engaging with them to understand their aspirations and guiding them toward suitable college and university pathways. You will support students throughout the recruitment journey—from initial inquiry to successful enrolment—ensuring a seamless, supportive, and professional experience. Key Responsibilities • Lead Engagement: Contact and follow up with prospective students via phone, email, and other communication channels., • Consultation: Assess students’ goals, career ambitions, and circumstances to provide tailored educational advice., • Application Support: Guide students through application procedures, document collection, and funding/finance options., • Pipeline Management: Maintain consistent follow-up with leads, ensuring progress through each stage of recruitment., • Relationship Building: Develop trust with students through empathetic, solution-focused engagement., • Database Management: Accurately record and update student interactions and progress within CRM systems., • Collaboration: Work with admissions, marketing, and mentoring teams to ensure a smooth student experience., • Reporting: Track recruitment activity, conversion metrics, and student feedback to inform continuous improvement. Skills & Competencies • Excellent verbal and written communication skills, with confidence engaging students over the phone., • Strong interpersonal skills and a consultative, supportive approach., • Proven ability to meet or exceed recruitment or sales targets., • Exceptional organisational and time-management skills., • Proficient in CRM systems, MS Office, and digital communication tools., • Resilient, proactive, self-motivated, and able to work effectively in a team., • Additional language skills such as Romanian, Ukrainian, or Slovakian are highly desirable. Qualifications & Experience • Minimum 2 years’ experience in student recruitment, education consultancy, sales, or phone-based customer service., • Bachelor’s degree or equivalent professional experience., • Knowledge of the UK higher education system and funding options is desirable., • Experience working with adult or mature learners is an advantage. Performance Indicators (KPIs) • Number of qualified student consultations completed., • Conversion rate from lead → applicant → enrolled student., • Timeliness and accuracy of CRM updates and follow-ups., • Student satisfaction and feedback scores. Salary & Benefits • Competitive salary (based on experience), • Performance-based incentives/bonuses, • Professional development and training opportunities, • Supportive, collaborative team environment, • Probation period: 1–3 Months (successful completion required for full employment) Why Join Green & Orange Ltd? At Green & Orange, we are passionate about empowering learners to achieve their educational and career goals. As a Student Recruitment Consultant, you will play a key role in transforming lives through education—helping students unlock new opportunities and realise their ambitions.

A bit about H&H Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. Role Overview: • Within the context of a rapidly expanding company, you will be integrated in a dynamic, stimulating and constantly evolving environment. Based in our London office with some European travel., • Reporting to the Senior Regulatory & Quality Affairs Manager, you will support the continued development and maintenance of an effective Quality System and ensure that products comply with applicable regulatory and industry requirements across Europe., • You will coordinate product release activities, OOS investigations, deviations, complaints, and manufacturer-led investigations. You will ensure contract manufacturers adhere to Quality Agreements and manage the relationships with them, including all change control activities. Key Responsibilities: Ensure compliance of H&H standards, processes, and regulatory requirements: • Ensure conformity of pet food and food supplement products sold in the UK and EU, taking into account all relevant standards and regulations., • Write, implement, and update Standard Operating Procedures (SOPs)., • Coordinate product testing activities, including stability, microbiological testing, and palatability assessments., • Generate and review production specifications with high accuracy and attention to detail., • Manage specifications and out-of-specification (OOS) investigations., • Review and maintain Certificates of Analysis (COAs)., • Oversee product release processes., • Review and evaluate formulations to ensure regulatory compliance., • Review labelling, marketing materials, packaging, and digital documentation to ensure compliance., • Participate in relationships, meetings, and audits with Europe-wide contract manufacturers (CMs)., • Lead preparations for inspections and audits., • Follow up on CAPAs and deviations and initiate and implement change controls through the eQMS., • Review and investigate customer complaints., • Engage in cross-functional activities and global projects., • Provide quality expertise to internal stakeholders across Regulatory, Product Development, Operations, Sales, Customer Service, Digital, and Marketing teams., • Communicate potential risks clearly and proactively, proposing appropriate solutions or alternatives., • Continuously review processes and identify opportunities for improvement., • Support and promote brand-specific benchmark standards., • Collaborate with internal teams to manage safety-related reports (FSA, EFSA), internal data processing, and analysis., • Stay up to date with regulatory and quality requirements and changes., • Anticipate and implement legislative requirements as needed., • Manage various business-driven projects., • Continuously assess personal performance and discuss development through regular appraisals., • Contribute to a positive, proactive, and collaborative workplace culture. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • A degree or equivalent in a science discipline., • Minimum 5 years of experience in pet food, feed or food sectors, within Manufacturing, QA, QC., • A solid working knowledge of Quality Systems, Risk Management and Compliance., • Knowledge of UK and EU regulatory requirements for feed or food., • International regulatory experience is an advantage., • Experience working in a fast-paced environment., • Excellent interpersonal, time management and organisational skills., • Champion for process excellence and quality standards across operations., • Experience in driving change, with a pragmatic and collaborative approach whilst maintaining quality standards.Cross-functional, • Cross functional problem solving and decision making, with a solutions-oriented mindset., • Excellent verbal and written communication skills, with proficient computer skills., • Results-driven, detail-oriented and proactive., • Customer service oriented with a positive, flexible and diligent approach., • Ability to work both independently and collaboratively., • Comfort managing ambiguity and complex issues simultaneously., • Strong ability to prioritise and organise in a fast-changing, high-pressure environment., • Strategic mindset aligned with business objectives. Benefits: • H&H Group offers flexible, hybrid working. Our current Office days are Tuesday, Wednesday and Thursday, • Class Pass Gym Membership (28 credits per month), • 25 Annual Leave days per year + 4 H&H Days + 1 work Birthday (after 1 year), • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building. H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Immigration Manager - 6 month assignment - Big 4 Our client, one of the Big 4, is looking to engage with an experienced Immigration Manager for a 6 month assignment, starting ASAP. Successful individuals must have strong UK corporate immigration experience in advising external clients and be available to start a new role immediately or at short notice, spending 3 days per week in their London office. Ideally individuals will have upwards of 2 years’ experience in an Immigration Manager position and have experience in workload delegation and supervision of Consultants and Analysts. Experience in the following is highly desirable: • Knowledge of UK corporate immigration rules, laws and systems and keeping up to date with changes in immigration policies and wider global immigration trends., • Preparing detailed strategic and compliance advice to provide clients looking to manage a range of factors in their international business/lifestyle., • Knowledge of the different working visas (i.e. skilled worker, ILR and Global business mobility)., • Leading and establishing the case strategy on a full range of UK visa applications to enable international moves., • Overseeing a team delivering large volumes of individual cases. Prior management experience is desirable., • Delivering a great client/customer service and building client relationships. Whilst this opportunity is for an initial 6 month contract, there is potential for further extension. This opportunity will be well suited to individuals who have advised external clients on their corporate immigration matters within a private practice or consultancy environment. The successful individual will join a team of 5 and will report into an Associate Director within the business. A competitive daily rate is on offer (inside IR35).

Operations Manager Location: London, UK (Hybrid – 3 days in the office) Contract Length: 6 months Pay Rate: £35.58 per hour (Inside IR35) Hours: 40 hours per week Language Requirement: Spanish Role Overview As an Operations Manager, you will lead key components of operational programs focused on designing, launching, standardising, and optimising processes for internal teams and vendors. You will apply expertise in process optimisation to deliver efficiency initiatives such as process re-engineering, automation, outsourcing, vendor consolidation, and service line optimisation. You will analyse operational trends and workflow performance to identify improvement opportunities and implement efficiency frameworks, delivering measurable impact with minimal guidance. Key Responsibilities Operational Strategy & Process Optimisation • Design, launch, and scale initiatives that improve operational efficiency, customer experience, and key success metrics such as cost savings, capacity planning, and time savings., • Lead process improvement initiatives including automation, workflow optimisation, and operational restructuring., • Track, analyse, and report operational trends and workflow performance., • Publish and communicate operational KPIs and metrics., • Create and maintain SOPs, process maps, workflow documentation, training resources, and certification programmes., • Contribute to the execution of projects aimed at solving scaled operational challenges., • Support project scoping, planning, and delivery in collaboration with cross-functional teams., • Provide operational leadership to supplier and internal teams to ensure effective delivery of services., • Support supplier selection, onboarding, performance management, and operational reviews., • Build and manage relationships with internal teams, service providers, and key stakeholders., • Lead or contribute to stakeholder meetings to gather business requirements and align operational strategies., • Manage employee queries, ticket queues, escalations, and high-volume support requests., • Identify recurring issues and streamline or eliminate inefficient workflows., • Share best practices, operational insights, and lessons learned internally and externally., • Evaluate project content to ensure alignment with creative and technical goals., • Contribute to the production of moderately complex digital media or video projects where required., • Develop pre-production plans including target audiences, schedules, and production approaches., • Promote an inclusive and psychologically safe team environment that values diverse perspectives and cultural awareness., • Uphold company values and code of conduct while exercising sound judgment in operational decision-making. Key Skills & Experience Candidates should demonstrate proficiency in: • Data analysis and operational planning, • Operational SLAs and workflow management, • Native/Fluent Spanish plus English, • Process design, optimisation, and automation, • Queue and ticket management systems, • Project and programme management, • Stakeholder and client relationship management, • Supplier and partner management, • Business operations and industry knowledge, • Negotiation and consultative skills, • Business acumen and strategic thinking

Job Overview The Car Fleet Manager – UK & Ireland is responsible for the operational management, optimization, and compliance of the company’s vehicle fleet across the UK and Ireland (approximately 50 vehicles). The role works closely with long-term leasing partners, internal stakeholders, and external suppliers to ensure efficient fleet operations, excellent employee experience, and full adherence to corporate policies. This position plays a key role in managing fleet logistics, overseeing vehicle lifecycle processes, ensuring regulatory and policy compliance, and supporting the organization’s electrification and sustainability initiatives. The Fleet Manager also contributes to continuous improvement initiatives by implementing tools, processes, and reporting systems that enhance efficiency, cost control, and fleet governance. Key Responsibilities: • Manage day-to-day operations of the company car fleet across the UK & Ireland, • Coordinate vehicle allocation, deliveries, and renewals with leasing partners and stakeholders, • Maintain and update fleet policies, ensuring clear communication to employees, • Handle compliance tasks including fines, insurance, and incident/accident management, • Act as the main point of contact between suppliers, internal teams, and drivers, • Manage relationships with leasing companies to ensure service quality and contract adherence, • Oversee EV initiatives, including employee guidance and promoting electrification strategies, • Coordinate installation and management of EV charging infrastructure, • Monitor fleet data, track KPIs, and prepare reports using tools like Power BI, • Drive continuous improvement in fleet operations, cost control, and user experience Essential Skills & Experience: • Proven experience in fleet management (ideally 5+ years), • Strong knowledge of vehicle leasing and fleet operations, • Understanding of electric vehicles (EVs) and charging infrastructure, • Excellent stakeholder management and communication skills, • Strong organisational and time management abilities, • Analytical mindset with experience in reporting and data analysis, • Proficiency in Excel, PowerPoint, and reporting tools like Power BI, • Ability to manage multiple priorities and work independently, • Good understanding of compliance, insurance, and fleet regulations, • Strong customer service approach with attention to detail and accuracy

Commercial Counsel 3PQE+ – Global Gaming / Entertainment Business We’re working with a high-growth, global gaming and betting company undergoing an exciting phase of expansion. This is a rare opportunity to join a scaling international business with a strong market presence and ambitious growth plans. You’ll be joining a dynamic, forward-thinking legal team, working closely with the business on high-impact, commercially driven work across multiple jurisdictions. The Opportunity This role offers the chance to step into a broad, hands-on in-house position, partnering directly with key stakeholders and contributing to fast-moving, strategic projects. It’s an ideal move for someone looking to transition in-house or step up into a more influential, business-facing role within the entertainment, gaming, and digital space. Key Responsibilities • Draft, review, and negotiate a wide range of commercial agreements, including:, • Supplier and service contracts, • Marketing, sponsorship, and partnership agreements, • Technology, SaaS, and platform-related contracts, • Data protection and privacy-related agreements, • Advise on customer-facing terms and digital products, • Partner closely with teams across marketing, tech, and compliance, • Support on regulatory and consumer law matters, • Assist with strategic projects, including potential M&A activity, • Help drive improvements in legal processes and contract management About You • 3+ PQE (England & Wales qualified) — although we will consider strong candidates outside of this range, • Strong background in commercial contracts from private practice, • Commercially minded with a proactive, solutions-focused approach, • Confident working in a fast-paced, evolving environment, • Interest in the entertainment, gaming, or digital sector is a plus Why This Role? • Rare opportunity to join a growing, international business at a key stage, • Work closely with a high-performing and collaborative team, • Exposure to varied, high-impact work across entertainment and digital markets, • A role where you can genuinely shape and influence the business If you’re looking for a role where you can make a real impact while working on exciting, fast-paced commercial matters, I’d love to speak. 📧 Send your CV to 💡 We also offer a generous referral bonus for successful introductions. We also offer a generous referral bonus.

Salesforce Service Cloud Administrator - Contract Travel Client £250-£275 per day - Outside IR35 London, 2 days per week in office This contract opportunity offers the chance to take real ownership of Service Cloud within a busy customer service environment. The focus is on hands-on delivery, removing friction from contact centre processes and using Salesforce automation to improve how customer service teams work day to day. The Company They are a large, consumer-facing organisation with a strong focus on customer experience and operational efficiency. Salesforce sits at the heart of their customer service operation, supporting high-volume contact centre teams. The environment is delivery-focused, collaborative and driven by business demand for faster, smarter outcomes. The Role and Deliverables • Act as a Service Cloud subject matter expert, supporting and enhancing a complex contact centre setup., • Deliver specific automation-led projects, reducing manual tasks across customer service workflows., • Build and optimise Flows, automations and prompts to support call handling and post-call wrap-up., • Implement and configure Einstein for Service and or Agentforce for Service, including prompt-driven use cases., • Support integrations between Salesforce and a bespoke external booking and task management system., • Work closely with customer service stakeholders to design practical, scalable solutions. Your Skills & Experience • Deep, hands-on expertise in Salesforce Service Cloud within contact centre or customer service environments., • Strong experience building Flows, automations and prompt-based solutions using click-first approaches., • Practical knowledge of Einstein for Service and or Agentforce for Service in live service use cases., • Proven background working directly with contact centres, call-centres or customer service teams as core stakeholders., • Experience supporting CTI-related processes such as call-handling, transcripts and wrap-up activities., • Salesforce Service Cloud certification or equivalent demonstrable capability. How to Apply If you are a Service Cloud specialist who thrives in contact centre environments and enjoys delivering tangible automation improvements, apply now to discuss this contract in more detail.

About the Company An exciting opportunity has arisen for a Legal Counsel / Senior Legal Counsel to join a high-growth, fast-evolving business operating at the intersection of technology, logistics, retail, and e-commerce. This organisation is undergoing a significant period of expansion and transformation, making it an excellent time to join a business where the legal team plays a central role in supporting strategic growth, commercial delivery, and operational development. About the Role This is a broad, commercially focused in-house legal role offering strong exposure to senior stakeholders, complex contracting work, and the opportunity to contribute to a business scaling rapidly in a dynamic sector. This is a high-impact commercial legal role with wide-ranging responsibility across contractual, operational, regulatory, and strategic matters. The successful candidate will play a key role in supporting the business on a broad range of complex commercial agreements, helping to drive business initiatives while managing legal and commercial risk in a pragmatic, solutions-focused way. This is not a purely process-driven contracts role. It requires someone who is confident operating in a fast-paced, non-standard environment, with strong judgement and the ability to work closely with cross-functional teams. There is also a strong progression opportunity for the right individual as the legal function continues to evolve and grow. Responsibilities • Draft, review, and negotiate a high volume of complex commercial contracts, • Partner closely with commercial, sales, operational, and business teams to support strategic initiatives and growth, • Advise on a broad range of commercial partnerships and business arrangements, • Support property and location-related contractual matters where relevant, • Identify legal and commercial risk while helping stakeholders achieve practical business outcomes, • Assist with business transformation and integration-related legal work, • Advise on a range of operational and day-to-day legal matters, • Support on consumer-facing issues, including customer terms, complaints, marketing, and digital/customer experience matters, • Provide advice on regulatory and compliance issues, including data protection and consumer law, • Work with internal teams on claims, disputes, and service-related legal matters, • Contribute to legal process improvement, contract governance, and scalable legal frameworks, • Act as a trusted, commercially minded advisor across the business Qualifications • Qualified lawyer with strong private practice and/or in-house training, • Ideally 4–5 years’ PQE, although candidates outside this range may still be considered depending on experience Required Skills • Strong background in commercial contracts, including drafting and negotiating complex agreements, • Excellent technical drafting skills and strong attention to detail, • Commercially astute, with the ability to balance risk with business objectives, • Comfortable operating in a fast-paced, high-growth environment, • Experience partnering with sales, commercial, and operational stakeholders, • Strong interpersonal and stakeholder management skills, • Proactive, adaptable, and solutions-oriented approach Preferred Skills • Experience in sectors such as retail, FMCG, e-commerce, logistics, telecommunications, technology, or fintech would be advantageous Pay range and compensation package Join a business at a particularly exciting stage of growth and transformation. Broad and varied role with exposure to commercial, operational, and strategic legal matters. Opportunity to work closely with key internal stakeholders across the organisation. Fast-paced, collaborative, and commercially driven environment. Strong long-term career progression potential. Chance to help shape and develop the legal function as the business continues to scale. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

Service Delivery Manager London, Hybrid Fintech, SaaS A highly experienced Service Delivery Manager is needed to join one of the world's biggest players in Financial software. They're seeking an experienced Service Delivery Manager who can take full ownership of the customer service life-cycle. You’ll be responsible for ensuring clients receive consistently high-quality service, that performance targets are met, and that every interaction contributes to an exceptional customer experience. In this role, you’ll become the main point of contact for customers once they’re live, developing trusted relationships and ensuring our services continue to support their operational objectives. You’ll collaborate closely with internal teams across support, product, consultancy, and engineering to champion customer needs and maintain a seamless service environment. You’ll also oversee the delivery of service enhancements, small change requests, and ongoing improvements—coordinating activities, communicating clearly with stakeholders, and ensuring work is prioritised effectively. This position blends service management, customer engagement, operational oversight, and light project coordination. It suits someone who thrives in a fast-moving environment, communicates with clarity, and is always looking for ways to elevate service quality. Applicant requirements: • Background in Service Delivery Management, ITSM, or similar roles in SaaS/enterprise tech, • Strong B2B relationship management experience, ideally in fintech or financial services, • Knowledge of ITIL and service level management (certification preferred), • Experience supporting live customers and driving service improvements, • Skilled in incident/problem management and coordinating technical teams, • Strong analytical, communication, and stakeholder-management abilities, • Comfortable working in a dynamic, fast-changing environment Responsibilities: • Own end-to-end service delivery and SLA performance, • Monitor service metrics and produce clear performance reporting, • Act as main customer contact and escalation point, • Build strong relationships and run regular service reviews, • Drive continuous improvement and resolve issues quickly, • Identify risks and implement mitigation plans, • Ensure SLA and contract compliance, • Support billing and identify efficiency opportunities, • Coordinate enhancements, upgrades, and minor change requests

Procurement Workplace Lead UK&I Hybrid with the requirement to be in London 1-2x week Salary: £57,400 - £69,000 About the Role: We’re looking for a dynamic and strategic Workplace Category Lead to take ownership of the Workplace Services category across the UK and Ireland. In this role, you’ll be responsible for the end-to-end procurement lifecycle covering contracts with suppliers that support our internal operations—everything from office administration and services to supplies that keep Accenture running smoothly. You’ll work in close collaboration with internal stakeholders—teams who are responsible for managing internal services—to ensure third-party suppliers are delivering efficiently and cost-effectively. You’ll play a key role in contract negotiation, supplier performance oversight, and leading tendering activities. This is a strategic role that offers the opportunity to shape and manage the entire category, propose market-driven solutions, and support both high-value and lower-tier contracts, supported by a dedicated delivery and service team. Key Responsibilities: • Manage the procurement strategy for the Workplace Services category across UKI., • Actively support roll-out of global/regional category development initiatives within the MU and Country., • Negotiate, implement, and manage supplier contracts across admin services, office operations, and supplies., • Oversee supplier performance and delivery, ensuring alignment with internal service needs., • Manage internal customer feedback on category organisation & supplier performance, • Collaborate with internal stakeholders to understand operational requirements and propose procurement-driven solutions., • Drive competitive sourcing initiatives and manage end-to-end tendering processes., • Supervise and guide supporting sourcing teams handling lower-value procurement activities., • Stay informed on market trends and bring innovative, cost-effective solutions to stakeholders., • Ensure compliance and governance across all contracts and supplier relationships. Requirements: • A Bachelor’s degree with a focus in Business, Economics, Procurement, Facilities Management, Real Estate Projects & Fit-outs, or comparable professional education., • Extensive experience in workplace procurement, including facilities services, real estate projects, and office operations., • Experience working with senior executives in a complex, matrixed organization., • Proven ability to deliver both strategic and operational value within the workplace category., • Strong category knowledge with a hands-on, results-driven approach., • Demonstrated experience in contract negotiation, sourcing, and supplier performance management., • Ability to influence and collaborate effectively across functions and levels., • Excellent stakeholder management skills and the ability to engage senior-level stakeholders with confidence. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

Job Title: SAP Service (CS) Consultant Location: London / Remote Contract Length: 6 Month Freelance Contract Inside IR35 Role Overview We are seeking an experienced SAP Service S/4HANA Consultant to support ongoing SAP initiatives, enhancements, and support activities. The successful candidate will play a key role in configuring, implementing, and optimizing SAP Service solutions, ensuring alignment with business processes and service management objectives. Key Responsibilities • Lead and support SAP Service module implementations, enhancements, and support activities, • Configure and customize SAP Service functionalities including service orders, notifications, contracts, warranties, and installed base, • Work closely with business stakeholders to gather requirements and translate them into functional specifications, • Integrate SAP CS with other SAP modules such as SD, PM, MM, and FI/CO, • Provide expertise in service processing, field service, and customer support workflows, • Support data migration, testing (unit, integration, UAT), and deployment activities, • Troubleshoot and resolve system issues, providing ongoing support and optimization, • Create and maintain documentation including functional specs, process flows, and user guides, • Deliver user training and knowledge transfer where required Required Skills & Experience • Proven experience as an SAP CS Consultant (typically 5+ years), • Strong configuration expertise in SAP Customer Service module, • Solid understanding of service management processes and best practices, • Experience integrating SAP CS with SD (Sales & Distribution) and PM (Plant Maintenance), • Hands-on experience with service orders, service contracts, and installed base management, • Ability to work independently in a contract environment with minimal supervision, • Strong stakeholder management and communication skills Desirable Skills • Experience with S/4HANA Customer Service or Service Management, • Knowledge of SAP CRM or SAP Service Cloud integration, • Familiarity with Fiori apps and SAP UI5, • Experience working in Agile or hybrid delivery environments Qualifications • Bachelor’s degree in IT, Business, or related field (or equivalent experience), • SAP certification in Customer Service or related module (preferred)

Engineering Services Manager £70-80,000 Salary Facilities Management (Client-Side) Central London – SW11 Annual Bonus Private Healthcare Pension Scheme An industry leader within Property & Real Estate, operating across both commercial and residential sectors in both the UK and globally, have a requirement for an Engineering Services Manager to be based at one of their client accounts in the West London area. With the organisation managing a number of high profile commercial buildings across London & the UK, this position will be based at a prestigious mixed-use development in South West London area, comprising commercial office space, retail, R&D labs as well as a residential element. Reporting into Head of Technical services as well as working alongside the larger Property team, the role will help act as the conduit between senior stakeholders, tenants and the various FM service partners to deliver a best-in-class experience across the estate. Guideline base salary for this position is circa £70-80,000 depending on experience, with package comprising discretionary annual bonus, healthcare and pension scheme. Candidates will be fully qualified in either electrical or mechanical engineering, ideally having served a full apprenticeship, and with at least five years of managing Mechanical, Electrical and HVAC services within similar commercial environments as a contract or technical / engineering manager. This could be either for a similar managing agent, or on the FM service provider side. Along with core engineering qualifications, additional training such as IOSH, NEBOSH, ILM, or engineering body membership will be useful. Particular working experience will include the following: · Compliance with all current legislation and recommended standards. Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks. Ensure all written scheme is up to date. Ensure contractors emergency lighting log records up to date. Management of water treatment regime ensuring that water treatment manuals are up to date. Manage status of lift inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. · Provide day-to-day technical and operational support to building managers and occupiers. · Management of the permit to work system and check method statements where appropriate. Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation. · Review occupier license applications. Review and comment on drawings, specification and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary. · Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept ppm sheets / reports and investigate as necessary. Carry out random inspections of ppm / reactive works completed and in progress. · Preparation and management of engineering service charge budgets, to include procurement as per company policies. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary. · Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to m & e minutes. · Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control. (plant life cycle asset management). · To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: - tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO. · To ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable. · Set up new utility contracts for handed over buildings and public realm as required. · Conduct monthly utility recharges via billing platform. · Report on energy usage as per reporting requirements. · To ensure that the property's electronic security systems are fully operational and maintained as per the manufacturer's guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place. · To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. · Ensure adherence to companys pathway to net zero carbon. This is a fantastic opportunity to work for a leader within commercial property & real estate, as well as being based outside of Central London - the location of the role is ideal for those perhaps based in South London & Surrey area who seek something closer to home. On a vibrant and varied estate, you will experience more than purely commercial office maintenance and across a large campus, offering the chance for personal development and furthering your experience within the built environment. The organisation have a number of very high-profile buildings under management across London and the UK as a whole, with freedom of movement internally - as such there are always opportunities to grow and develop, either on the building you join or through promotions to other existing or new client accounts. An opportunity not to be missed for a technically minded and customer focused engineering manager keen to further their career within the commercial built environment.

Company Description One World Commodities Ltd specializes in the trade of ferrous scrap and raw materials for the steel industry. Our main products include shredded steel scrap, HMS, and ferro alloys such as silicon manganese, ferro manganese, and ferro silicon. We export primarily in containers from countries around the world to various international destinations. Our global presence and industry expertise make us a trusted partner in the steel trade sector. Role Description This is a full-time, on-site role for an Operations Executive at our office in Bromley. The Operations Manager will be responsible for overseeing the below areas. This oversight will also include considerable time actually doing the work themselves and handling their own orders. This includes a variety of support tasks to assist the day-to-day activities comprising of but not limited to communicating with customers, preparing and processing trade documents, perform basic data entry and basic bookkeeping tasks in the company systems. The operations manager will support the following strategic objectives of the company: ⁃ To improve efficiencies and automations such that the company can handle a larger volume of business without the requirement for additional staff ⁃ To establish and operate systems and processes for the administration of the business such that the business volumes can be easily scaled up. ⁃ To enable the business to act as an outsourced administration hub for trades done by other trading companies ⁃ To free up time for the trader to trade ORDER MANAGEMENT ⁃ Sales and purchase contracts are entered into the company’s system and contracts are issued in line with order confirmations and sent to customers/supplier in a timely manner ⁃ Handle allocations of purchases and shipments to sales in consultation with the trader. ⁃ Customer and supplier communications for order execution (responding and handling correspondence about the terms and conditions; post-shipment queries) ⁃ Maintain the company order book updated with order/LC/Shipment status ⁃ Prepare post-calculation once the order is completed ⁃ Following up on Agents’ commissions and payments LC MANAGEMENT AND DOCUMENTATION ⁃ Obtaining workable LC under the sales orders and requesting amendments to make it workable, if necessary ⁃ Assignments of Proceeds ⁃ Documentation preparation for submission under LC • Following up on payment and discrepancies, if any found ⁃ Bill of Lading preparation ⁃ Submitting documents for bank financing against export LC ⁃ Preparing any documents required outside the LC LOGISTICS ⁃ Shipment execution i.e. booking of containers and follow up vessel updates to ensure timely shipment in line with the latest shipment date agreed in the contract and LC ⁃ Monitoring and managing warehouse stock positions ⁃ Organising loading and inspection of material ⁃ Coordinating between suppliers, forwarder and inspector during the loading ⁃ Submitting loading documents to the forwarder for customs clearance and BL issuance BOOKKEEPING ⁃ Entering bills, invoices, credit / debit notes. TREASURY • Submitting payments under bank facility for payments, • Keep track of exposure under bank facility REQUIREMENTS The candidate should demonstrate • Proven experience in operations management or a similar leadership role, • Strong analytical skills with proficiency in data analysis and reporting tools, • good customer service skills, • attention to details, • adaptability to work in a dynamic rapidly changing environment, • ability to prioritize, • sound knowledge of documentary credits is essential, • sound knowledge of EXCEL is essential, • good knowledge of other MS Office products (WORD, Powerpoint etc), • experience with containerized shipments, • A proactive approach with strong leadership qualities and a focus on continuous improvement. This position offers an engaging environment where strategic thinking, leadership, and organisational skills are highly valued. We welcome applications from motivated individuals eager to make a meaningful impact within our organisation.

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit Principal Responsibilities • Use extensive product and industry knowledge to effectively serve as the business/functional advisor for large, complex, cross-product, high-profile projects, translating business requirements into solution needs while configuring the application to meet those objectives., • Consistently and independently build functional solutions within the Statement of Work (SOW) specifications, meeting all scope, time, and budget requirements., • Develop and maintain project documentation with minimal or no support from others., • Lead the collaboration with other departments within JAGGAER to address and resolve client issues. Proactively establishes communications with JAGGAER peers across departments to avoid issues., • Manage a portfolio of assigned implementation projects, including large, complex projects, and may carry a heavier project load when the business dictates., • Proactively and accurately identify and manage project risks, including s/w issue resolution, scope challenges, and project delays, and is often able to avoid issues with early identification of the risk., • Independently lead on-site and remote requirement-gathering sessions., • Establish and manage relationships with clients to sustain a strong business connection., • Ensure a successful client transition from Implementation to Support., • Provide guidance for and deliver against all project controls, including budget vs. actual for project hours, forecast accuracy, and revenue attainment, with a high degree of accuracy and less support., • Manage communication of appropriate project information to clients and within JAGGAER, including executives and senior-level management., • Identify, communicate, and manage changes to project scope that have an impact on the company’s resources, time, and/or financial commitments via a change order process., • Provide continual work direction and mentoring to other team members and influence others through motivation and encouragement to accomplish team goals., • Relay business process recommendations based on client requirements., • Develop and consult on best practice recommendations for business process changes., • Develop and lead the adoption of best practices., • Manage additional stretch assignments beyond client projects. Position Requirements • Bachelor's degree preferred, • 7+ years of business experience with 3+ years of demonstrated experience in application implementations /providing consulting services in a client environment, • 5+ years of eProcurement, InSupply Chain, or Contract Lifecycle Management software application experience is preferred., • Significant experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred., • Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills., • Must be able to learn quickly, make strong individual contributions, and handle multiple projects simultaneously in a team environment., • Ability to consistently act independently, take initiative, and drive tasks and issues to resolution., • Strong, executive-level presence and experience in facilitation., • Excellent written and verbal communication skills are a must. Will work extensively over the phone and in person with clients and suppliers., • Hands-on experience with project management methodologies; Waterfall is preferred, • Business automation and workflow process development are desirable., • Proficient in the use of PowerPoint, Project, Visio, Excel, and Word as well as other typical business productivity tools., • Is experienced, confident, articulate, succinct, professional, and has sound judgment and critical thinking skills., • Innovative, forward-thinking, develop and scrutinize best practices., • Early adopter and able to influence change., • Successfully manage a changing environment., • Required to travel domestically and internationally. Travel ranges from 20-30%. Passport required for international travel., • Strong written and verbal English Language essential, additional languages preferred Our Offer • International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London, • Trust-based flexible work culture, and rewarding commission and bonus schemes, • "Work from abroad" policy for up to one month per year, Birthday day off, and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme, • Office breakfast every Wednesday, office drinks every Thursday, and summer and winter parties Our Values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners. Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability – Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact Apply now and be part of our success!

Job Title: Retail Training Manager Reporting to: Retail Director Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: As Retail Training Manager at ME+EM, you will lead the design and delivery of a best-in-class learning and development strategy across our UK and US retail stores. Reporting to the Retail & Customer Experience Director, you’ll play a pivotal role in shaping how our teams learn, grow and perform – ensuring every store delivers an exceptional ME+EM experience. This is a highly influential role focused on building capability, confidence and future leaders. You’ll create inspiring training programmes that support career progression, strengthen commercial performance and embed our service standards at every level of the business. You’ll thrive in this role if you’re passionate about retail, people development and luxury customer experience. With a background in fast-paced, client-centric environments, you bring the confidence to coach, influence and challenge teams positively. You’re creative, solutions-led and driven by excellence – and you’ll champion ME+EM’s values through everything you do. Responsibilities: • Develop and implement a learning & development strategy aligned with retail operational goals., • Create tailored learning solutions for store teams, covering product knowledge, service excellence and commercial awareness., • Design and deliver leadership development programmes for store management and high-potential talent., • Support internal career progression through training pathways and succession planning in partnership with Retail Area Managers and the Retail People Manager., • Collaborate closely with Retail Operations and the People Team to ensure consistent learning experiences across all locations., • Lead the creation of a Customer Playbook to define and embed the expected customer experience across teams., • Evaluate the impact of training programmes using KPIs and employee feedback to drive continuous improvement., • Champion inclusivity, equity and accessibility in all learning initiatives., • Manage third-party learning providers and digital learning platforms., • Enhance and deliver the retail onboarding and induction experience., • Organise and support workshops, meetings and panel discussions, including venue logistics, communications and materials., • Create and maintain a comprehensive training manual and resources for ‘train the trainer’ sessions., • Provide full administrative and logistical support for training programmes, including scheduling, attendance tracking, feedback collection and record keeping., • Be present during training sessions to support activities and workshops on the ground. Skills: • Proven experience in Learning & Development within a retail environment., • Confident delivering engaging training to both small and large groups., • Passionate about developing people at all levels., • Strong communicator who builds trust and credibility with retail teams., • Solution-focused with a creative, adaptable approach., • Resilient and comfortable working in a fast-paced, evolving retail environment., • A role model for inclusive leadership and equity., • Strong organisational and administrative skills., • Data-driven approach to evaluating learning effectiveness., • Knowledge of digital learning platforms and training tools., • An L&D qualification is desirable but not essential. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gend er, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

TITLE OF POSITION: Senior Sales Executive REPORTS TO: Sales Manager NUMBER OF DIRECT REPORTS: None OFFICE LOCATION: Richmond, London CONTRACT TYPE: Permanent ROLE OVERVIEW We are seeking a dynamic and enthusiastic sales professional to drive hospitality and travel package sales to some of the world’s most prestigious sporting events. This role is about sourcing and nurturing relationships with global sports fans and corporate clients, working diligently to develop connections and partnerships that endorse our service offering and enhance our market presence. The ideal candidate will demonstrate strong capabilities in relationship development, be target-driven, and a desire to be part of a collaborative team with the goal of connecting sports fans to experiences of a lifetime! MAIN ACCOUNTABILITIES · Exceed Sales Goals: Devise and implement innovative strategies to surpass sales objectives for travel and hospitality packages, ensuring our clients have unforgettable experiences at the world’s leading sporting events. · Product Expertise: Ensure thorough understanding of all product offerings, effectively positioning them in the marketplace and supporting the team to do the same. · Cultivate Business Opportunities: Actively engage with both new and loyal clients through telephone, email and face-to-face meetings, deepening relationships and securing sales to expand our travel and hospitality offerings. · Market Intelligence: Support the Sales Manager to stay informed of market trends, competitor activity, and industry opportunities to contribute to strategic business development initiatives. · Enhance Customer Interaction: Initiate and manage all inbound enquiries with a proactive approach, seizing opportunities to offer upgrades to elevate the overall customer experience. · Strengthen Relationships: Foster robust and effective partnerships with sports enthusiasts, clients, prospects, rightsholders and colleagues to build a strong, supportive community. · Employ Consultative Selling: Refine your sales techniques to engage customers more effectively, enhancing their journey from initial enquiry to final sale. · Manage the Sales Pipeline: Maintain meticulous records of the sales process, from initial contact to closing, ensuring all interactions are logged accurately in our CRM system for effective follow-up and reporting. · Reporting and Analysis: Provide accurate and timely sales reports to the team including updates on pipeline, activity, and forecasts, using sales analytics to suggest adjustment to tactics, ensuring data-driven decision-making for effective sales outcomes. · Address Customer Enquiries: Efficiently manage project inboxes and respond promptly to client queries, maintaining exceptional levels of customer service to ensure every interaction is positive and productive. KEY SKILLS · Performance-Driven: Demonstrates a robust capacity to work towards and achieve performance targets, showcasing a proactive approach to sales and client relationship management. · Effective Communication: Master of crafting well-constructed, consultative emails, engaging in meaningful face-to-face discussions and having clear and purposeful telephone conversations. · Resilience and Adaptability: Maintains a resilient mindset in challenging situations, adapting strategies to meet business needs and client expectations effectively. · Brand and Product Ambassadorship: Acts as a positive ambassador for the brand, enthusiastically promoting our products with a commitment to excellence in all interactions. DESIREABLE COMPETNCIES · Team Collaboration: Enthusiastic about contributing to and working within a team setting, fostering a collaborative environment that encourages shared success. · Time Management and Planning: Exceptional ability to manage time efficiently and prioritise tasks effectively, ensuring timely completion of responsibilities and adherence to deadlines. · Networking and Influence: Highly skilled in building networks and influencing others, utilising strong interpersonal skills to forge and sustain lasting relationships with clients and stakeholders. · Learning and Data Accuracy: Demonstrates a keen ability to quickly learn new systems and maintain accurate data, ensuring reliability and integrity in customer management and reporting. · Sport Enthusiasm: While not essential, a passion for sport can enhance connection with clients and understanding of the sports hospitality market, contributing positively to client interactions and service delivery WHO WE ARE STH Group is a Sodexo Live! company, with offices in London, Auckland, and Melbourne, enabling a truly global reach and service offering. Our Company partners with event owners to make the biggest sporting events in the world - even better! From the Olympic Games in London and Tokyo, the Cricket World Cup in England & Wales to the Rugby World Cups in Japan, England, New Zealand and France, our award-winning team cover the globe to create travel and hospitality programmes with one simple ambition – to leave sports fans knowing they have just been part of an experience of a lifetime At STH, you belong to something greater; our experiences are unique and so are our people. Bring personality, your background and your desire for delighting others; in return we'll give you all you need to thrive. Through joining STH, you will be part of an inclusive and driven culture, that focuses on collective success and empowerment; we thrive of making the memorable, unforgettable for thousands of global sporting fans. We champion the ethos of the sports teams we represent and ensure our culture is one that is opportunity driven, both for the customers we serve – and the people who make them possible! WHAT WE STAND FOR STH Group identify the below values as fundamental commitments for every member of our team. Like the athletes we admire and connect with fans, we use these as our guiding compass in everything that we do, which supports a “one-team” mentality, culture-code and aligned directive. · Service Spirit: We are customer obsessed, encouraging our teams to anticipate expectations and take pride in all services they deliver. · Spirit of Progress: We strive to be trailblazers; we seek continuous improvement and innovation in everything that we do. · Team Spirit: We thrive on winning together, delivering exceptional outcomes for our customers, employees, partners, and the communities in which we operate.

Commercial Counsel 3PQE+ – Global Gaming / Entertainment Business We’re working with a high-growth, global gaming and betting company undergoing an exciting phase of expansion. This is a rare opportunity to join a scaling international business with a strong market presence and ambitious growth plans. You’ll be joining a dynamic, forward-thinking legal team, working closely with the business on high-impact, commercially driven work across multiple jurisdictions. The Opportunity This role offers the chance to step into a broad, hands-on in-house position, partnering directly with key stakeholders and contributing to fast-moving, strategic projects. It’s an ideal move for someone looking to transition in-house or step up into a more influential, business-facing role within the entertainment, gaming, and digital space. Key Responsibilities • Draft, review, and negotiate a wide range of commercial agreements, including:, • Supplier and service contracts, • Marketing, sponsorship, and partnership agreements, • Technology, SaaS, and platform-related contracts, • Data protection and privacy-related agreements, • Advise on customer-facing terms and digital products, • Partner closely with teams across marketing, tech, and compliance, • Support on regulatory and consumer law matters, • Assist with strategic projects, including potential M&A activity, • Help drive improvements in legal processes and contract management About You • 3+ PQE (England & Wales qualified) — although we will consider strong candidates outside of this range, • Strong background in commercial contracts from private practice, • Commercially minded with a proactive, solutions-focused approach, • Confident working in a fast-paced, evolving environment, • Interest in the entertainment, gaming, or digital sector is a plus Why This Role? • Rare opportunity to join a growing, international business at a key stage, • Work closely with a high-performing and collaborative team, • Exposure to varied, high-impact work across entertainment and digital markets, • A role where you can genuinely shape and influence the business If you’re looking for a role where you can make a real impact while working on exciting, fast-paced commercial matters, I’d love to speak. 📧 Send your CV to 💡 We also offer a generous referral bonus for successful introductions. We also offer a generous referral bonus.

Strategy & Planning Lead, Operations Excellence- Insurance We are currently recruiting for a Strategy & Planning Lead to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid- 2 days a week onsite in London Responsibilities • Partner with the Head of Operations Excellence to shape the operating model, roadmap, capabilities, and value proposition for the Operations Excellence function., • Design and implement operating and service models that enable efficient, scalable operations with a strong focus on quality, automation, and customer experience., • Develop strategic materials and playbooks to articulate the value of Operations Excellence initiatives and secure stakeholder alignment and buy‑, • Apply structured planning, analysis, and problem‑solving skills to address complex business challenges., • Monitor internal and external industry developments and translate insights into practical, organization‑focused recommendations., • Support process optimization, standardization, and automation initiatives across operations., • Champion continuous improvement and data‑driven methodologies (e.g., Lean, Six Sigma, Kaizen) to improve efficiency and service outcomes., • Identify operational risks, gaps, and dependencies, recommending solutions to strengthen resilience and compliance., • Establish and monitor KPIs, KRIs, and performance dashboards, converting insights into measurable actions., • Lead periodic business reviews, highlighting progress, challenges, risks, and corrective actions., • Support the delivery of initiatives that generate measurable business value across financial performance, operational efficiency, and customer experience., • Significant experience in strategic planning, operating model design, consulting, or business transformation environments., • Strong verbal and written communication skills, with the ability to engage effectively with senior stakeholders and diverse teams., • Proven ability to build and maintain strong cross‑functional relationships., • Demonstrated experience solving complex business problems using structured, analytical, and consultative approaches., • Experience owning and managing initiatives end‑to‑end, from concept and planning through to delivery and outcomes., • Insurance/ Financial sector experience

Account Manager | Design-Led Interiors | London The Client Our client is a highly regarded design-led firm, known for helping shape some of the most exciting hospitality and lifestyle spaces across the UK and internationally. Working alongside interior designers, architects, developers and hospitality operators, they bring creative concepts to life through beautifully crafted European furniture collections and bespoke pieces designed for standout spaces. From boutique hotels and stylish restaurants to premium leisure venues, their work sits behind projects where design and guest experience matter. They’ve built a strong reputation for combining great design with genuinely exceptional service, supporting clients from the early ideas stage right through to final delivery. Their team is ambitious, collaborative and fast-moving, making it a brilliant environment for someone who loves interiors, enjoys working with people and wants to be part of creating spaces people remember. The Role This is an excellent opportunity for an Account Manager with a passion for interiors and a strong commercial mindset to join a collaborative and fast-paced team. You’ll work closely with designers and hospitality clients, helping them source the right furniture solutions for their projects while managing the full sales journey from enquiry through to delivery. This is a consultative role where design understanding, attention to detail and strong relationship management are just as important as commercial awareness, meaning it would suit someone from a Project Management background, who likes speaking with clients. You’ll be involved in everything from product selection and technical specifications to supplier coordination, tender submissions and delivery planning. It’s ideal for someone who enjoys balancing creativity with organisation and thrives in a client-facing environment where no two projects are the same. Key Duties • Managing incoming client enquiries and guiding customers toward the most suitable furniture for their projects, • Building strong relationships with interior designers and trade clients, • Recommending products across a wide portfolio of contract furniture, ensuring suitability for both design intent and operational use, • Liaising with manufacturers to confirm specifications, finishes, lead times and sample requests, • Coordinating deliveries and supply chain activity to ensure projects are fulfilled smoothly and on schedule, • Working collaboratively with internal teams to provide an exceptional customer experience throughout the project lifecycle What the Client Would Like to See (Essential) • Previous experience in an Account Manager, Project Manager, Sales Support or Client Services role within a design-related industry such as furniture, interiors, fashion, architecture, the built environment, lighting or FMCG, • Strong communication skills and confidence working directly with designers, specifiers and commercial clients, • A genuine interest in interiors or furniture, • Excellent organisational skills, • Strong numerical and written accuracy, • Professional, proactive and solutions-focused approach, • Ability to work effectively as part of a close-knit office-based team What We Would Like to See (Bonus) • Experience working within contract furniture or commercial fit-out, • Exposure to bespoke furniture projects or made-to-order product environments, • A naturally strong eye for detail and design aesthetics Location: London Start-date: ASAP Salary: £30,000 – £45,000 per annum DOE At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Procurement and Contract Officer Location: Kensington Town Hall, W8 7NX Department: Housing Needs – Temporary Accommodation and Resettlement Contract: 3 months Contract Grade: E About the Role We are looking for a Procurement and Contract Officer to support the delivery of high-quality accommodation services for households in housing need. This role plays a key part in commissioning, procuring, and managing accommodation, including temporary accommodation, direct lets, and private rented sector properties. You will work closely with internal teams and external partners to ensure a consistent supply of suitable accommodation, while maintaining strong contract management and compliance standards. You will also contribute to projects such as property decant programmes, tenancy audits, and new contract development, helping to drive continuous improvement across the service. Key Responsibilities Procurement & Contract Management • Support the commissioning, procurement, and management of accommodation services, • Lead on tendering processes, contract evaluation, and supplier management, • Monitor contract performance, ensuring value for money and compliance, • Address underperformance, service issues, and contractual risks Accommodation Supply & Management • Work with landlords, agents, and property owners to secure accommodation, • Conduct property inspections to assess suitability and standards, • Support management of the Council’s private leasing portfolio, • Assist with tenancy management, move-on processes, and reducing high-cost placements Strategy & Performance • Contribute to development of policies and strategies for accommodation supply, • Analyse demand, supply, and performance data to inform decision-making, • Support financial monitoring and budget control (portfolio approx. £40m), • Assist in forecasting and planning accommodation needs Stakeholder Engagement • Build and maintain relationships with landlords, agents, providers, and partners, • Liaise with internal teams, residents, and external stakeholders, • Respond to enquiries, complaints, and escalations, including MPs and Ombudsman cases, • Represent the Council at forums, events, and meetings Projects & Continuous Improvement • Support delivery of accommodation-related projects and programmes, • Contribute to development of new contracts and services, • Promote innovative and efficient ways of working About You Essential • Experience working in housing, property, or a related sector, • Understanding of the private rented sector and housing regulations, • Strong communication and stakeholder management skills, • Ability to manage a varied workload and meet deadlines, • Analytical skills with the ability to interpret data and identify solutions, • Customer-focused approach with a commitment to service excellence Desirable • Experience in procurement and contract management, • Experience working with landlords or letting agents, • Knowledge of housing benefit regulations and compliance requirements, • Qualification or experience in property inspection (HHSRS) Our Values We are looking for someone who demonstrates: • Putting Communities First – delivering services that meet local needs, • Respect – valuing diversity and treating everyone fairly, • Integrity – being open, honest, and accountable, • Working Together – collaborating to deliver the best outcomes Additional Information • Supporting a portfolio of approximately 2,300 accommodation units, • Contributing to management of a £40m temporary accommodation budget, • Flexible working arrangements available Why Join Us? You’ll be part of a team committed to improving housing outcomes and supporting vulnerable residents, while gaining exposure to procurement, contract management, and strategic housing projects within a leading London borough.

Corporate Security Supervisor Salary: £55,000 + on-site gym, free breakfast & lunch. Location: Central London Hours: Monday to Friday: Week 1: 0700-1900. Week 2: 1900-0700. Great opportunity for a positive and ambitious security professional to join a first-class security function in Central London. This role will see you provide leadership to a small but dedicated security team. The role comes with an extensive benefits package which includes the use of an on-site gym, free breakfast and lunch. The shift pattern will see you working a week of days and then a week of nights. Monday to Friday. Applicants should meet the following criteria: • Ideally you will have experience supervising a security team in a corporate, hospitality or similar environment., • SIA Door Supervisor license holder and ideally you will hold a CCTV license or be prepared to obtain it., • Happy working a mix of day and night shifts., • First class customer care skills with a passion for service excellence., • A passion for training and developing security officers., • Experience of positively engaging and influencing senior stakeholders, • Confident utilizing technology in your role Key duties and responsibilities will include: • Supervising the delivery of site security ensuring a 5-star service is delivered to guests, visitors and staff., • Conduct and monitor staff appraisals and encourage further development., • Staff training and development, • Rota management, • Undertake regular security patrols., • Front of house meeting and greeting, • Implementation of policies, SOP’s, AI’s, emergency preparedness etc., • Incident management and response, • Responding to facilities issues within the building, • Safeguarding of various assets to include people, buildings and information., • Oversee the operation of security systems., • Cross functional working with the Property and Facilities teams., • Undertake security officer duties as required. Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development Electronic Security Risk Management

Fixed Term contract: 12 months\n\nAs the Invoicing and Credit Control Officer, you’ll play a key role in ensuring income is collected efficiently and fairly, supporting our services while building positive, long‑term relationships with customers and partners.\n\nThis is a role for someone who combines confidence, accuracy and empathy someone who can have effective conversations, solve problems, and take pride in doing things right.\n\nAbout the role…\n\nThis role focuses on the recovery of unpaid debt and the accurate billing of services provided by Peabody. You’ll manage your own portfolio of accounts, proactively engage with customers to resolve queries, and work closely with internal stakeholders to ensure invoices are raised correctly and paid on time. You’ll be at the heart of income collection, helping reduce debt, improve cash flow, and support excellent customer outcomes.\n\nPlease note, this is a 12 month Fixed Term Contract.\n\nWhat you’ll do\n\n * Produce and issue accurate invoices for services provided, ensuring billing is timely and correct.\n\n * Take ownership of customer queries, resolving issues promptly and in line with Peabody service standards.\n\n * Proactively manage credit control activities through phone calls, emails and in‑person meetings.\n\n * Minimise bad debt by managing overdue accounts firmly, fairly and professionally.\n\n * Build strong working relationships with internal stakeholders and external customers.\n\n * Provide insightful reports to help drive down debt and improve payment performance.\n\nAbout you\n\n * Previous experience in a commercial credit control or billing environment.\n\n * Good numeracy skills and confidence using accounting systems and spreadsheets.\n\n * Strong interpersonal and communication skills, able to influence and engage at all levels.\n\n * Resilience and focus, maintaining accuracy under pressure.\n\n * A high level of attention to detail when managing accounts, reconciliations and disputes.\n\n * Experience and confident in using a variety of systems\n\n * A proactive, accountable mindset, taking ownership and acting with integrity.\n\n * The confidence to negotiate overdue payments while remaining professional, calm and diplomatic\n\n * Enthusiasm, a willingness to learn, and a positive, solution‑focused approach.\n\nWhy join us?\n\nWhen you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.\n\nWe believe in creating a workplace where everyone feels supported, included, and able to thrive.\n\nWhat we offer\n\n * 30 days annual leave plus bank holidays\n\n * 2 paid volunteering days each year\n\n * Flexible benefits scheme and access to our discount portal\n\n * Life assurance (4x salary)\n\n * Up to 10% pension contribution\n\n * Ongoing development, support and progression opportunities\n\nReady to apply?\n\nIf you’re looking for a role where your skills make a real impact balancing commercial focus with great customer service we’d love to hear from you. Please apply with an anonymised CV and a short supporting statement explaining why you’re right for this role.\n\nYou must be eligible to work in the UK. As an employer, Peabody does not provide sponsorship as a licenced UK employer.\n\nInterviews will be taking place in person on the 13th and 14th May at Westminster Bridge Road office.\n\nEarly applications are encouraged, as we may close the advert early if we receive a high volume of strong applications

Director of Leaseholder Services\n\nLondon or Midlands \n\nCompetitive + benefits\n\nAt MTVH, our homeowners – including leaseholders and shared owners – need services that are transparent, responsive and fair, with clear accountability for standards, costs and outcomes.\n\nAs Director of Leaseholder Services, you will provide strategic and operational leadership for our national leaseholder services function, acting as the senior authority on leasehold and shared ownership matters across a portfolio of circa 20,000 homes. You will be the primary advocate for our leasehold and shared ownership customers (and other home ownership products where applicable), ensuring their voice informs service design, investment visibility, communications and performance priorities.\n\nThis is a high-impact leadership role, responsible for strengthening governance, improving customer satisfaction, and driving consistent service quality through robust performance management and effective oversight of third parties, including managing agents and freeholders. As a member of MTVH's Senior Leadership Team, you will work collaboratively across the organisation to resolve complex issues and deliver our 2030 corporate strategy.\n\nWhat you'll be accountable for\n\nStrategic leadership\n\nSet and deliver a clear strategy for leaseholder services aligned to MTVH's corporate priorities and customer expectations.\t\nProvide visible, confident leadership that drives a customer-centred culture and measurable improvement.Operational excellence\n\nLead the end-to-end delivery of leasehold and shared ownership services, ensuring clear plans, effective resource coordination and timely issue resolution.\t\nAct as a catalyst for joined-up delivery across Customer Services, Assets/Property, Finance and Legal, owning the resolution of complex leasehold matters and ensuring a coherent customer journey.Governance, risk and compliance\n\nEnsure compliance with relevant legal, regulatory and policy requirements, proactively identifying and managing risk (including escalation where required).\t\nOwn and maintain the policy and procedural framework for your function, ensuring it is current, embedded and auditable.\t\nBe accountable for the quality and integrity of data and records to enable reliable reporting and oversight.Financial stewardship and value for money\n\nLead strong financial accountability across service charge governance, major works processes, and income and expenditure management within your remit.\t\nBalance financial stewardship with fairness, transparency and value for money for customers, ensuring decisions are evidence-led and defensible. \n\nLeasehold management & customer outcomes\n\nProvide strategic oversight across key areas including Section 20 / major works consultation, lease variations, renewals, compliance with lease terms, dispute resolution and tribunal cases.\t\nDrive improvements in satisfaction, engagement and complaints performance, ensuring communications are clear, proactive and transparent.Third party and stakeholder management\n\nBuild effective relationships with managing agents and freeholders, holding them to account for service quality, compliance and customer outcomes.\t\nRepresent MTVH in internal and external forums, offering clear advice, reporting and decision support to enable timely decisions and good governance.People leadership\n\nLead, develop and motivate teams in line with MTVH's values of Care, Dare, Collaborate and Own, building an inclusive, high-performance culture with strong succession and talent development.What we're looking for\n\nYou'll bring significant senior leadership experience within a complex environment, with deep expertise in home ownership services. You will demonstrate:\n\nSubstantial senior experience leading leasehold/shared ownership services (and related products) in a housing association or similar organisation.\t\nStrong technical capability across leasehold and home ownership management, including service charge governance, major works processes, contract management and leasehold law, with confidence managing risk, disputes and tribunals.\t\nProven delivery of service improvement and operational change, strengthening performance, compliance and customer experience.\t\nStrong communications skills, relatable to all audiences you encounter.\t\nA strong track record of influencing across directorates and holding internal teams, contractors and managing agents to account.Qualifications: Educated to degree level (or equivalent qualification/experience).\n\nThis senior position requires travel between office locations.\n\nWhy join MTVH?\n\nThis is an opportunity to shape a high-profile service that directly impacts customers' trust, satisfaction and value for money. You'll join a senior leadership community committed to clear accountability, strong governance, and improving outcomes for our residents and homeowners.\n\nHow to apply\n\nPlease submit your CV and supporting statement outlining how you meet the requirements of the role.\n\nMetropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.\n\nWe also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.\n\nWe deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.\n\nA member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.\n\nIn October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.\n\nPhone: \nEmail

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.\n\nJob Title: White Goods Engineer (Contractor)\n\nLocation: Cumbria, Reading, Luton, Bedford, Amersham and Aylesbury, Wimbledon and Wandsworth\n Contract: 12 months with possibility for extension \n\nAbout the Team\n\nOur mission is simple: deliver reliable service and keep customers' homes running smoothly.\n\nWe've been supporting homes and businesses across the UK for many years - but our work goes beyond repairs. We're helping drive a greener, more energy-efficient future by supporting technologies such as smart thermostats, heat pumps, solar panels and EV chargers, making it easier for customers to reduce their carbon footprint.\n\nOur engineers are at the heart of everything we do. Every day, customers trust us to enter their homes and resolve issues quickly, safely and professionally.\n\nWe are now looking for experienced White Goods Engineers (Contractors) to join our established engineering network and help deliver a high-quality service experience, including a strong focus on first-time and same-day fixes wherever possible.\n\nThis is an excellent opportunity for skilled, customer-focused engineers seeking consistent and flexible contractor work with a well-established service provider.\n\nThe Role\n\nAs a contractor White Goods Engineer, you will attend customers' homes to diagnose, repair and maintain a wide range of kitchen and household appliances.\n\nYou'll work independently in the field, representing a professional service brand, while having access to operational, managerial and technical support when needed.\n\nSome repairs can be complex, so confidence, experience and a calm, professional approach are essential.\n\nTypical appliances include:\n\nWashing machines\nTumble dryers\nDishwashers\nRefrigeration\nMicrowaves \n\nWhy Work With Us?\n\nConsistent volume of work\nCompetitive contractor rates (depending on experience)\nLocal work allocation where possible\nStructured job flow and scheduling support\nAccess to technical guidance and field support\nOpportunity for ongoing, long-term contractor engagement \n\nWhat We're Looking For\n\nProven hands-on experience repairing white goods appliances\nBroad technical knowledge across multiple appliance types\nStrong fault-finding and diagnostic skills\nExcellent customer service - how you fix matters as much as what you fix\nCommitment to safe working and first-time fix outcomes\nPride in workmanship and professionalism in customers' homes \n\nContractor Essentials\n\nSelf-employed / contractor status\nOwn tools and appropriate test equipment\nFull UK driving licence and access to a suitable vehicle\nRelevant insurances (e.g. Public Liability) \n\nApply Now! Your next great adventure awaits!\n\nPlease be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.\n\nWe use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Part-Time Office Services Coordinator – London\n\n8 hours per week | £16.25 per hour | 6-month temp contract | Office-based\n\nOne of the world’s leading brewers, with a proud heritage and a portfolio of iconic brands enjoyed across the globe, is seeking an experienced Office Services Coordinator to support their London offices.\n\nThis is a fantastic opportunity for someone seeking a flexible, part-time role with a global company.\n\nStart date: ASAP\nContract: Initial 6 months (temporary)\n\nSchedule: \n2 mornings per week – Wednesday & Thursday mornings (totalling 8 hours)\nOR\n1 day per week – Either Wednesday or Thursday\n\nKey responsibilities:\nOversee incoming parcels and mail, ensuring accountability and clear distribution.\nMonitor and order stationery, tech, and kitchen supplies.\nEnsure meeting rooms, printers, and desk tech are operational, and coordinate with IT when required.\nManage weekly milk orders and Grind coffee supplies, including budget cross-charges.\nHandle ad-hoc issues such as water coolers, rubbish removal, and old stock clearance.\nWhat We’re Looking For\n\nExperience in a similar office-based role\nConfident IT skills (MS Office packages)\nStrong communication and organizational abilities\nA proactive, hands-on problem solver\nAbility to juggle multiple priorities with ease\nExcellent customer service mindset

Services Procurement Specialist\n\nLocation: London (Hybrid)- Regular travel to client sites across the UK\n\nContract: Permanent\n Brand: Comensura / Impellam Group\n Salary: Competitive + London weighting\n\nAbout Us\n\nThe Impellam Group and HeadFirst Group together manage over €8 billion in global spend, supporting clients across the public and private sectors with an expert workforce of 2,100 colleagues and 75,000 professionals worldwide.\n\nServices Procurement is one of our fastest‑growing strategic service lines - and we're building something exceptional. As demand increases, we're expanding our capability and developing a market‑leading practice. This is your opportunity to help shape it.\n\nThe Opportunity\n\nAs a Services Procurement Specialist, you'll play a vital role in managing Statement of Work (SOW)‑based spend for our customers. This role blends stakeholder engagement, procurement delivery, contract negotiation and supplier management - all within a fast‑moving, collaborative environment where innovation is encouraged.\n\nIf you love solving complex procurement problems, influencing stakeholders, and improving the way organisations buy services, you'll thrive here.\n\nWhat You'll Be Doing\n\nOwning and developing relationships with key stakeholders\nReceiving, validating, and clarifying new SOW requests\nRunning procurements and mini‑competitions\nNegotiating SOW terms and conditions\nOverseeing in‑flight SOW delivery and milestone tracking\nManaging change notices and renegotiations\nSupporting supplier onboarding, MSAs, and rate card negotiations\nEnsuring adherence to our operating model, processes, and customer KPIsWhat You'll Bring\n\nEssential\n\n2-3+ years' experience in procurement or buying\nUnderstanding of contract law\nExperience working with SOWs or services procurement\nStrong stakeholder‑management capability\nFamiliarity with UK Public Sector Procurement Regulations (Procurement Act 2023)Desirable\n\nCIPS or equivalent qualification\nExperience in outsourced procurement or an MSP environment\nExposure to project or programme delivery\nKnowledge of public sector frameworks (e.g., NEPRO, MSTAR)\nSupplier performance and relationship management experienceWhy Join Us?\n\nThis is an exciting moment in our Services Procurement journey. You'll join a team that is:\n\nCollaborative - we work closely, support each other, and move quickly.\n Pragmatic - solutions‑focused, adaptable, and always learning.\n Innovative - exploring new ideas, new technology, and smarter ways of working.\n Promise‑based - we believe in great partnerships and keeping our commitments.\n\nYou'll gain exposure to large, complex programmes and have room to grow into senior procurement, category leadership, or strategic roles as our service line expands.\n\nWhat's in it for you?\n\nA hybrid London‑based role with flexibility\nCompetitive salary package\nGenuine career progression\nA supportive culture centred on trust, innovation, and people\nThe chance to influence a rapidly scaling service lineReady to Make an Impact?\n\nIf you're looking for a role that blends procurement expertise with autonomy, stakeholder influence and real strategic impact - we'd love to hear from you.\n\nApply today and help us shape the future of Services Procurement.\n\nWe are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Company Profile\nCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.\nJob Title: Contract support\nCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London.\nThe main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.\nRESPONSIBILITIES\nProviding support to the client and answer calls and emails in a professional and timely manner\nDetermine the nature, priority of faults based on information provided by the client\nLiaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders\nManaging the supply chain and drive them to attend within required SLA's\nDriving the engineering team to attend to all callouts within required SLA's\nTo obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this\nRaise and assign work orders to relevant resources\nActively identify and implement innovation across the contract to enhance performance and continue to meet client expectations\nPromote and maintain CBRE culture throughout teams\nMonitoring calls received from the customer through to call completion and updating records\nAllocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's.\nEnsure QHSE documentation is maintained and readily available using company systems\nManage system as a key user on site including PPM records, reactives and reporting\nMaintain people records such as new starters, leavers, general staff changes, contact details, etc\nEffective communication with all levels of internal teams and external customers\nFamiliar with daily operations and the specific scope of the contract\nUndertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager\nPERSON SPECIFICATION\nEducation\nGood basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.\nEducation to A-Level/HNC standard would be beneficial\nTraining\nVery proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.\nExperience of using Dynamics, Concept, Maximo.\nExperience\nExperience of a similar customer facing role in a medium-sized business.\nWell-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.\nAptitudes\nExcellent command of the English language demonstrated through good verbal and written communication.\nMust be detail conscious, accurate and methodical in approach.\nStrong organizational and communication skills\nAble to work systematically and use own initiative.\nAble to work on more than one task at any given time.\nMust demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.\nCharacter\nMust demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office.\nReliable, able to complete work within required time frame and manage own deadline requirements.\nCalm manner able to work under pressure and against rapidly changing demands and priorities.\nAble to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.\nIgnore\nFacilities administrator / CS Admin / Facilities maintenance coordinator