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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.95 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 4 days out of 7 working 10 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.44 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.34 Sunday Evening Premium £2.58 Overtime rate Monday to Saturday (Day Shift) £16.80 Overtime rate Monday to Saturday (Evening Shift) £18.20 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

As Account Director, you will hold full accountability for service delivery, financial performance, and customer relationships across this flagship contract. Leading both resident and mobile teams, you’ll ensure high-quality service delivery, compliance with KPIs/SLAs, and proactive development o

Site Supervisor Job ID 231661 Posted 12-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Site Supervisor CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Site Supervisor to join the team located in West London. The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators. Role Summary: • Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements, • Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising, • Comply with QHSE requirements as outlined within the SLA, • Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities, • Report all accidents, occupational illnesses and emergencies in relevant books / documentation, • Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards, • Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements, • Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns, • Provide flexible support to the FM Operation areas as appropriate including Mail / Goods Inwards / Reprographics / Records Retention, • Check that printers and photocopiers are supplied with paper and change toner cartridges when required, • Monitor and maintain stationery levels, • Deliver goods received to correct destination / person, • Co-ordinate site waste and recycling arrangements, • Carry out statutory fire testing and associated checks, • Raise Purchase Orders for goods or services as required, • Approve invoices, goods received notes and statements for payment purposes, • Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times, • Act as deputy in the absence of line management, • Provide and arrange cover for the operational team as defined by line management, • Other activities and responsibilities may be individually defined Experience Required: • Knowledge and awareness of the facilities management industry, • Practical experience in working with supply partners to deliver a seamless, integrated service, • Strong PC skills - MS Office, • Self-motivated and resourceful, • Good administrative skills, • Well organised, • Good prioritisation and planning skills, • Customer services experience, • Ability to communicate at all levels, • Service orientated attitude combined with innovative thinking

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Shift Pattern: 4 Days on 4 days off, then 4 nights on and 4 nights off. Day shifts 8am until 8pm and night shifts 8pm until 8am. All shifts are entitled to a 2 hour break. We have an exciting opportunity for a Electrical Engineer to join our team working one of our key contracts at the Southbank Centre. You will be required to carry out general maintenance and statutory compliance checks and will be required to have basic plumbing, electrical and fabric maintenance skills, ideally with experience working in a similar facilities management environment. The role will require client engagement and a willingness to provide the best possible solutions to meet the client’s needs, so you will be required to maintain a smart appearance. You must have a good understand of both spoken and written English. As part of your role, your key responsibilities will include, but are not limited to: • Planning, inspecting, and carrying out repairs or preventative maintenance as required and responding to breakdowns in a timely fashion., • Carry out reactive and planned services in a range of environments from offices, commercial, distribution and industrial premises., • Trade skills are desirable or previous experience performing In a similar role, • Carrying out statutory inspection of assets including Emergency Lighting, Water Temperature checks, Fire Door inspection and repairs, Plumbing repairs, Lighting checks including basic replacements and other minor reactive works., • Being an ambassador for the customer; dealing professionally with complaints and queries, • support engineer sub-contractors upon attending site., • Providing technical guidance to the client and contract support, • Carrying out minor building fabric repairs, • Ensuring all work is carried out in accordance with agreed specifications and in line with Health & Safety legislation., • You must have the right to work in the UK, • Ideal C&G Qualified in electrical discipline (18th Edition), • Must be IT literate to a good standard using Microsoft Word, Excel etc, • NVQ 2 or relevant higher-level qualification in a building discipline, • Experience in a comparable role undertaking basic plumbing, carpentry, redecoration tasks and carrying out statutory ppm inspections with a good understanding of Health & Safety working practices, • Understanding of planned preventative maintenance regimes, • Experience of completing risk assessments and method statements; along with issuing permit to work for hard service tasks, • Experience using BMS system., • Knowledge of maintenance schedules and SFG 20 would be desirable If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

As Account Director, you will hold full accountability for service delivery, financial performance, and customer relationships across this flagship contract. We’re looking for a proven Account Director or senior FM professional with:. Account Director – Fixed Term (9 Months).

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Key Responsibilities: • Ensure all compliance planned visits are undertaken in accordance with compliance schedule, and all maintenance is carried out in line with statutory and mandatory requirements., • Raise remedial works and advise on corrective measures as needed in order to maintain compliance and minimise risk on the estate., • Ensure all estate asset information is kept up to state in CAFM system, and that robust change control procedures are implemented., • Support the Account Director and Contract Managers in preventing KPI breaches in related areas and any associated KPI penalty., • Prevent contract scope creep by monitoring changes in maintenance requirements & asset base and supporting any required commercial baseline., • Managing allocation of PPMS to subcontractors, • Carrying out Subcontractor monitoring - making sure subcontractors are working to agreed RAMS and to site specific safety rules as per UEA’s permit office guidelines., • Managing performance for PPMs delivered and making sure reports are in in a timely manner., • Planning in any disruptive works with building users and creating schedules for major service visits ie Fume cupboard containment testing, MSC servicing & EICRs., • Have a good working knowledge of contractor delivered PPM’s, • Manage remedial works from PPM visits, either adding quotes to tracker for client approval or if within contractual comp limit, arranging purchase orders to be sent to suppliers., • Supporting other supervisors and engineers on site with day-to-day tasks., • Attending monthly meetings with subcontractors to go over performance and current ongoing works., • Attending meetings with the client on request to discuss any on going works or updates from themselves., • Delivering weekly toolbox talks to onsite engineers on a rota, • Proven experience working within building services / facilities management, • Candidates will ideally be either trade qualified and experienced or qualified, • Previous appointments as an Authorised Person or Senior Authorised Person for LV, HV, Mechanical High Risk or Confined Spaces are advantageous., • Understanding of Microsoft Office software packages, • High attention to detail and methodical in approach., • Takes pride in the quality of their work and that of their business., • Enthusiastic about technical compliance and safety., • Supportive and authoritative in leading teams., • Commercial awareness and understanding. If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Platform Learning Development Officer An exciting opportunity to join a dynamic team developing and delivering a rail-education scheme connecting schools and young people to the rail industry through workshops, train-trips, and bespoke, local resources. , ___shire, ___shire, ___ and ___). Community Rail Partnerships (CRPs) bring together local groups and partners along railway lines to work with the rail industry to deliver a range of community engagement and promotional activities. They promote understanding of the importance of local railways, in terms of improving mobility and sustainable travel, community cohesion and wellbeing, and social and economic development. Platform helps teachers to build their students’ knowledge of rail-safety, their understanding of sustainable and healthy travel, and their confidence in using trains. Schools are supported in building cultural-capital with out-of-classroom experiences; embedding sustainable learning into their curriculum; and promoting access to future opportunities available to young people through train travel. Main duties and responsibilities: Deliver in-school workshops and assemblies tailored to the needs of students and schools using appropriate engagement and behaviour management techniques. • Recognise that most of the role involves working on site at schools, on trains and at stations which can necessitate early starts as we cover a large region (wherever possible travel will be via train and a train pass will be issued)., • Confidently deliver rail familiarisation education sessions – including safety briefings – at stations, on trains, and wherever relevant., • Develop, edit and adjust workshops routinely., • Shadow colleagues from Platform and Community Rail and embed good practice into own workshops., • Liaise with stakeholders including teachers, school staff, train operating companies and staff at stations to ensure the smooth operation of a trip., • Contribute to risk assessment planning for school trips and workshops and follow safeguarding procedures. Adhere to meticulous safety protocol when travelling by train and at stations., • Gather feedback from students and teachers at the end of workshops and train trips using QR code stickers and Impact surveys., • On non-delivery days, plan, research and create curriculum-linked learning resources across KS1 to KS3 (may only be 1 or 2 days a month), • Generate ideas for innovative and exciting lessons that meet curriculum objectives, and link to the rail industry/local areas., • Write lesson plans that deliver on our Support-Scaffold-Stretch differentiation framework which can also be delivered by non-specialists., • Communicate with schools in the lead up to their trips, provide itineraries and book future trips., • Gather meaningful data and use it to influence reports., • Contribute to website and social media content., • Use MS Outlook and calendar function to keep track of activities and visits., • Use our Impact system to log data on school engagement after every event., • Use Safe HR system to log working hours., • When appropriate, present at events/network meetings, promoting the scheme., • Attend mentoring and networks with other CRN education professionals., • Provide high levels of customer service at all times. Essential • Significant experience in, and enthusiasm for, delivering primary and/or secondary curriculum-led educational sessions in an inspiring and motivating way., • Clear understanding and experience of the education sector., • Ability to work supportively, empathetically and flexibly with teachers, school staff and young people., • Knowledge of Safeguarding procedures and current legislation., • Experience of delivering off-site learning, such as school trips or visits with community groups., • Experience of using data to inform future actions. Skills and Aptitudes Essential • Well-organised, clear and confident communicator, able to present to a wide variety of audiences., • Excellent personal time management and reliability., • The ability to meet deadlines and work in a calm and effective manner., • Ability to work as a competent and effective team member, including remote working., • Excellent IT skills including knowledge of MS Office., • A willingness to learn new applications and technology as appropriate., • A preparedness to work flexibly, including variation in the working day or evening and weekend work for key events., • Ability to maintain databases and use data to provide evidence, feedback and data for reporting and to inform future content, • Willingness to travel across the scheme area, using the rail travel pass provided., • High levels of customer service skills used to provide excellent experiences for all involved in the scheme., • Ability to demonstrate knowledge and/or experience of equality and diversity issues., • Knowledge and understanding of pedagogy, successful teaching strategies, and approaches to behaviour management. Essential • A suitable qualification in teaching or youth work - such as, but not limited to, PGCE, BEd, BA/BSc with QTS or Graduate Certificate in Youth and Community Work or similar, appropriate qualification or equivalent experience., • A current first aid certificate or willingness to do the training., • Additional qualifications and evidence of CPD, such as a qualification in SEN Location – Dorset and Wiltshire. A valid drivers license and access to a car is essential for this role. Hours – The team has a flexible approach to working hours, however due to the nature of this role there will be requirements for some working outside of usual office hours, including occasional working in areas outside your usual delivery area. Contract information Start date as soon as possible, respecting usual teacher recruitment cycles. Fixed post until 31st July 2026 with potential of extending depending on future funding This position is subject to a DBS check. Salary range £28,000 - £31,750 pro rata depending on qualifications and experience. This role is part time four days per week with access to an Employee Assistance Programme. Application information Deadline for applications 12th September 5pm. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. Should you be shortlisted we will contact you to arrange an online interview To apply for this position please email your CV and a covering letter outlining your suitability for the position against the above criteria. All applicants are requested to complete our equality and diversity monitoring form and return as part of your application. Completion of this form is voluntary and will not affect your application. For more information regarding this position, and to apply, please contact Clare Marshall ___raileducation.org.uk

Team / Directorate: Marine and Coastal Policy and Planning / Evidence, Policy and Permitting Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview Date: Week commencing 22 September 2025 Post number: 201440 (For office use only: ENV, GRJ, GGL) The role Are you passionate about the marine environment? Do you have experience in advising on policy and strategy for marine industries and their effects on the marine environment? Then this could be the job for you! We are looking for someone with experience of making a difference through marine policy advice to join our Marine & Coastal Policy & Planning team to help to address the climate and nature emergencies in Wales. The team leads on the development of, and advice on, strategies, policies, legislation, approaches and guidance, in relation to planning and management of the marine and coastal environment. We provide this advice internally and externally to Government, partners and marine and coastal sectors. You will develop and deliver strategic environmental advice to Welsh & UK Government, The Crown Estate and national stakeholders on plans and policies for the development and deployment of marine industries and renewable energy technologies in the Welsh marine environment. We are looking for an experienced, enthusiastic and energetic professional to be part of a Wales wide team of marine experts. If this sounds like you - applynow! Specific areas of work include: • Supporting development of NRW's strategic marine industry policy, advice, guidance and strategic evidence., • Maintaining an overview of marine industry sectors and the policies, strategies and plans that govern them and helping to identify and manage key risks and opportunities., • Helping plan and prioritise NRW's strategic marine industries work and engaging with other marine industries colleagues to support delivery, • Liaising on strategic marine industry matters within NRW and externally with government, industry and other partners, ensuring NRW representation on key marine industry groups and fora. To make an informal enquiry about this role, please contact Helen Bloomfield Interviews will take place via Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us Come and join our friendly workforce, benefit from our flexible working conditions, and be part of the solution to the climate and nature emergencies our world is facing. What you will do • Prepare technical assessments, drawing on a range of complex information and data sources., • Manage the preparation of material to inform the development of NRW, WG, UK government departments with reserved marine responsibilities and other Partners policy, statutory advice and guidance documents; Manage the development of procedures, tools and guidance and lead the delivery of new ways of working., • Liaise with external stakeholders such as Welsh Government, sector representatives and partners to ensure the timely and effective delivery of project, policy or strategy obligations., • Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme., • Support engagement with sectors, partners, WG, JNCC and other Environment bodies in the UK; and be the lead point of contact for customer queries., • Maintain knowledge of the assigned sector(s) identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector(s)., • Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required., • Collaborate with the Team Leader to develop and deliver an agreed Personal Development Plan., • Undertake health and safety duties and responsibilities appropriate to the post, • Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post, • Be committed to your own development through the effective use of your personal development plan (known as Sgwrs)., • Knowledge of: Welsh, UK and EU legislation related to the planning, management and regulation of the marine environment; Welsh, UK Government policy drivers in the planning and management of marine industry and energy sectors; and the issues and opportunities in Wales., • Experience of: technical analysis and interpretation of a range of complex environmental information and data sources; and analysing large data sets., • Working with/in statutory nature conservation bodies, public bodies, marine industry and energy sector representative bodies and eNGOs., • Working in a programme and project management environment with Project Management experience and/or qualifications., • You will be a member of a relevant professional institution and/or working towards membership. Benefits This role will offer a range of benefits, including: • Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme), • 28 days annual leave, rising to 33 days, • generous leave entitlements for all your life needs, • commitment to professional development, • health and wellbeing benefits and support Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.

Maintenance Engineer Job ID 221137 Posted 05-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Feltham - England - United Kingdom of Great Britain and Northern Ireland CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Building Maintenance Technician Purpose of the job CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. The role of skilled Building Maintenance Technician is key to the site operations at both Horsham and Feltham, being the main points of contact for client queries. The role is for 0.6FTE at Feltham (TW13 7WB) and 0.4 FTE at Horsham (RH13 5YZ), flexible as how this is achieved, ideally Mon-Tue Horsham and Wed-Fri at Feltham. The role holder is responsible for customer interaction, maintaining file records and e-logbooks, signing in of contractors, and providing building maintenance assistance including lawn mowing to achieve timely completion of tickets. The role assists the mobile M&E (MES) and onsite team with PPM tasks and any onsite adjustments needed. Some out of hours work in evening or weekend overtime may be required at times to meet site needs. Responsibilities and daily activities: · Daily site walks to assess workplace condition, raise tickets and proactively address issues. · Respond to client requests by executing the reactive tasks via electronic Engineering Service Requests, in line with SLA’s. · Demonstrate a sound knowledge of computer systems, with a good ability to use electronic records, email, Microsoft Teams. · Complete Planned Preventative maintenance (PPM) issued on a computerised CMMS system, ensuring that KPI’s are met in line with client requirements. · To wear provided appropriate PPE and uniform at all times. · Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training. · Follow required emergency procedures as documented and to respond accordingly during emergency situations. · Report all hazards, accidents, occupational illnesses and emergencies. · To be self-motivated and proactively seek out work. · Must pass security checks and have right to work in the UK. · Good communication skills to provide Engineering Manager with details of any site issues. · Excellent written and spoken English. · Must be PASMA/IPAF trained and licenced, there will be working at height. · Use battery lawnmower to mow grass and use strimmer on path. · To take responsibility for defects and follow up on any repairs. · Tap temperature tests, weekly tap flushing, manage and monitor first aid station replenishing and eye wash station · Evaporator monthly cleaning maintenance · Weekly fire alarm testing and fire door checks, fire extinguisher checks · Basic plumbing and facilities maintenance tasks · Dusting at high level with sky vac · Must be physically fit for waste management and manual handling. · Descaling tasks as needed · Basic electrical maintenance tasks. · Perform any reasonable task as required by their Supervisor / Manager Personal Experience and Qualifications needed · IPAF and PASMA licenced. • Full UK driving licence, • M&E knowledge of plumbing, heating, electrics, • Basic grounds maintenance skills (mowing, edging), • Electrical maintenance for FM operatives, • Good facilities maintenance experience, • Manual Handling As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.” Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. #GWSEMEA

As part of our ongoing ambition to deliver a world-class customer experience we are looking for a Customer Success Executive to deliver unparalleled customer service to our partners in wholesale, contract, and distributor customer segment. Customer Success Executive (B2B). Be proactive from end to e

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208). Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: • Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy., • 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions., • 4 local training centers dedicated to providing professional product technical training for our customers., • 2 local cooperative warehousing centers to ensure stable product supply. For further information, please visit us now at ___ We offer: • Highly competitive salary and benefits package, • Excellent career development opportunities, • International work environment, • Opportunities to collaborate and learn from top talents in the industry We look forward to candidates who: • Have a passion for the new energy industry and are enthusiastic about the charging pile industry, • Possess good communication skills and a spirit of teamwork, • Demonstrate a sense of responsibility and proactiveness, • Candidates with relevant work experience are preferred By joining us, you will: • Participate in the rapid development of the European new energy market, • Contribute to the cause of green environmental protection, • Collaborate with outstanding talents from around the world, • Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization • Collaborate with the technical support team to drive continuous improvement in service delivery quality., • Provide professional insights into AC/DC charging technologies, including fault diagnosis and issue analysis., • Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows., • Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes., • Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction., • Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery., • Responsible for the selection, onboarding, and management of service partners, ensuring their competence and competitiveness., • Establish and monitor performance KPIs for service partners, driving ongoing improvement in service quality., • Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement., • Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals., • Coordinate with remote monitoring teams to enhance proactive alerting and issue response mechanisms., • Support the application and advancement of remote diagnostics and predictive maintenance capabilities. Qualifications & Requirements Education & Experience • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or a related technical discipline., • 5+ years of service management experience, preferably in EV charging, power electronics, or electrical infrastructure sectors., • Solid understanding of AC/DC charging technologies, power electronics, and EVSE protocols (e.g., OCPP, ISO 15118, etc.)., • Familiarity with common EV charger fault types and resolution processes., • Knowledge of remote monitoring systems, diagnostic tools, and IoT technologies., • Strong problem-solving skills with a customer-focused mindset., • Excellent cross-functional collaboration and communication skills., • Ability to work independently and continuously drive service process improvements., • Prior experience in EV charging industry or related power infrastructure sectors., • Certifications in power electronics, electrical engineering, or maintenance management are a plus., • Experience working with international customers or cross-regional service teams is an advantage. Location: London, UK Start date: As soon as possible Working hours: Full-time Apply now and join Autel Energy to create a green future together! Contact: Apply directly on LinkedIn or send your resume to . Please mention the position that you are applying for in the subject. Best of luck with your job application! Autel 欧洲新能源业务蓬勃发展，现诚挚邀请优秀人才加入我们的团队，共创绿色未来！ 关于Autel Energy: Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。 Autel 欧洲新能源业务于2021年启动，致力于为各种场景提供全系列AC和DC充电桩产品和解决方案。经过三年高速发展，Autel 新能源已成为欧洲领先的充电桩产品解决方案提供商，旗下的 AC 和 DC 系列产品凭借过硬的品质和优质的本地化服务，深受欧洲能源公司、CPO 和经销商的青睐。 我们在欧洲拥有: • 超过120名员工，积极研究和开发电动汽车充电解决方案，旨在探索更好的人、车、技术和新能源的可持续发展；, • 7个实体子公司分布在英国、法国、德国、荷兰、意大利、西班牙和瑞典，提供当地服务和支持，紧密与客户合作，了解其需求并提供定制化解决方案。, • 4个欧洲本地培训中心，致力于为客户提供专业的产品技术培训；, • 2个本地合作仓储中心确保产品稳定供应； 欲了解更多信息，请立即访问我们的网站：___ 我们提供: 极具竞争力的薪酬和福利待遇； 良好的职业发展机会； 国际化的工作环境； 与行业顶尖人才合作学习的机会。 我们期待您: 热爱新能源事业，对充电桩行业充满热情； 具备良好的沟通能力和团队合作精神； 富有责任感和主动性； 拥有相关工作经验者优先。 加入我们，您将: 参与欧洲新能源市场的快速发展； 为绿色环保事业贡献力量； 与来自世界各地的优秀人才携手共进； 实现您的职业梦想。 岗位职责： 服务质量与流程优化 • 与技术支持团队协作，持续提升服务交付质量。, • 提供有关AC/DC充电技术的专业见解，包括故障诊断与问题分析。, • 主导维护流程优化、事故响应机制建设以及服务工作流程标准化。, • 支持预防性维护、故障排除和备件管理流程的开发与优化。, • 监督并推动服务等级协议（SLA）的执行，以提升响应速度与客户满意度。, • 与客户成功团队、销售团队及第三方服务商合作，确保服务一致性。, • 负责服务合作伙伴的选择、培训及管理，确保其能力与竞争力。, • 建立并监控服务合作伙伴的绩效KPI，推动服务质量持续改进。, • 监控关键服务绩效指标（KPI），推动以数据为基础的持续优化。, • 参与客户会议，负责传达与汇报服务KPI，并提出改善建议。, • 与远程监控团队协调，增强主动警报与问题响应机制。, • 支持远程诊断与预测性维护技术的应用与发展。 任职要求： 教育与经验 • 电气工程、机械工程或相关技术学科本科及以上学历。, • 五年以上服务管理经验，优先考虑具备电动车充电、电力电子或电力基础设施行业背景者。, • 扎实掌握AC/DC充电技术、电力电子及EV充电协议（如OCPP、ISO 15118等）。, • 熟悉常见充电桩故障类型及解决流程。, • 了解远程监控系统、诊断工具与物联网（IoT）技术。, • 具备强大问题解决能力，客户导向思维。, • 优秀的跨职能协作与沟通能力。, • 能独立工作并持续推动服务流程改进。, • 有电动车充电或相关电力基础设施行业经验者优先。, • 持有电力电子、电气工程或维护管理相关认证者优先。, • 具备国际客户服务经验或跨区域团队协作经验者更佳。 入职地点：英国伦敦 入职时间：尽快 工作时间：全职 立即申请，加入 Autel 新能源，共创绿色未来！ 联系方式: 领英直投或者发送到简历到 （请记得在邮件题目中注明您申请的职位） 祝您求职顺利！

Job Title: Disrepair Manager Location: West London Contract Type: Perm Salary: £35.00ph Overview: We are seeking an experienced and dynamic Disrepair Manager to oversee and deliver effective disrepair and reactive maintenance services within a social housing contract. Based out of the Croydon office, you will be responsible for leading multidisciplinary teams to ensure high-quality service delivery, compliance, and customer satisfaction. Key Responsibilities: • Lead and manage a team of Supervisors, Administrators, Planners, and Operatives to deliver a responsive and efficient disrepair service., • Oversee and continuously improve customer satisfaction across the contract, ensuring service excellence., • Review and manage large multi-trade repair jobs to ensure accurate scheduling, correct trade allocation, and appropriate timeframes., • Collaborate with the Commercial team to monitor and resolve invoicing issues that may impact contract profitability., • Ensure all operations are conducted in full compliance with Health and Safety standards and internal operating frameworks., • Contribute to the strategic planning and execution of maintenance works in alignment with contract expectations and budgetary constraints. Person Specification: • Significant experience in the Repairs and Maintenance sector, particularly within social housing. Expertise within Damp and Mould and Roofing is required., • Demonstrable success in managing large-scale maintenance contracts and diverse teams, including both direct labour and supply chain partners., • Proven ability to manage and enforce Health and Safety protocols and regulations., • Strong commercial awareness with experience managing budgets, profit/loss margins, and invoicing issues., • Exceptional organisational and leadership skills, with the ability to motivate teams and influence stakeholders at all levels., • Excellent communication and problem-solving abilities, with a focus on delivering results and improving resident satisfaction., • Full UK driving licence is essential.

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. Employment: Fixed Term Contract for 12 Months (on HCL Payroll) Work at the office location in London for 2 days a week Who we are? HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: • Conducting and facilitating design thinking workshops, • User research & user testing when required, • Define and develop user flows, journey maps, • Define and develop service design blueprints, • Information and data flows that interact with users, • Work with UX, UI and technical development teams to develop the experience, • Experience with working with data platforms and data marketplaces is highly desirable What does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and the business to gain in-depth understanding of user needs, identifying common touchpoints, removing pain-points and reducing friction. Focuses on developing a coherent service that accommodates all personas across a user spectrum. Eliminating complexities and crafting simplified solutions through research and designing data driven experiences. Identify the appropriate communication and user engagement method depending on different stages of the service lifecycle. i.e., rapid prototyping You will present solutions to stakeholders to help create a deep understanding of the user and process within the business and help create and embed a culture of user-centric design. End-to-end experience of all aspects of UX and Design from ideation and concept creation to development ready designs. Experienced working in Agile environments, feeding design input into the development process within sprints. Ideally, with a proven track-record of implementing UX process within Agile environments with quick and iterative methods. Work closely with UX, User Interface designers, developers, business analysts, product owners, product managers and other team members who are as passionate about their work as you are, to ensure design solutions make a significant contribution to the delivery of the service. Communicating and disseminating UX solutions, tradeoff rationales, and documenting outputs in engaging ways. Forms confident and productive relationships with types of stakeholders. An ability to build rapport and value with product owners and the business through communication and engagement is a must. You practice self-awareness and strive to be your best self while finding common ground and building rapport with client and peers. What experience and skills do we need from a Senior User Experience Designer? Essential: • Financial Services experience ideally working on big data programs, • A self-starter that can work autonomously and ability to lead by example, with authority and conviction, and ability to work seamlessly and collaboratively with senior project team and product owners, • Experience of managing/leading Service Design & UX work streams, with a strong ability to communicate, connect the dots across the teams and articulate reasons behind any suggestions you make across the program, • Drive service design, design governance across the program, set standards for user needs through research and challenge and shape the program user experience principles using a range of user-based testing methodologies, • Possess experience/knowledge of a range of UX and design methods and deliverables (e.g. Wire-framing/Prototyping, UX/UI Design)., • Strong interpersonal skills, and open to giving and receiving constructive feedback to learn and further develop yourself as a UX professional., • Have a natural aptitude for technology and innovation, with the ability to quickly learn new technologies and troubleshoot them independently., • Eager to identify, define and implement new interaction models and methodologies., • Understanding of Design Principles and Digital Service Standards and its application to internal products and services., • Ability to paper prototype, sketching within the ideation process to communicate fulfilment of business/user goals within a UI to initiate co-creation streams Desirable: • Excellent understanding of Data and the challenges a large company faces with data and user experience, • Degree-qualified or professional knowledge in a relevant area including psychology, cognitive science, computer science. What you must have in your armory! • 8+ years of experience in Digital Design, • Experience designing considered user interfaces for digital products and services, • Extensive knowledge of Figma, Sketch, Adobe Creative Suite, Keynote, Microsoft Office, • Comfortable working within a fast paced, creative, and rapidly changing environment, • Ability to meet and exceed expectations under tight timelines, • Strong knowledge of UX methodologies is a must, • Run research-based workshop sessions, • Strong analytical and problem-solving skills, • Entrepreneurial attitude and vision, • Down to earth, team player

Reports to: Service Business Development Director Contract Type: Permanent Employment Type: Full-Time Salary: Competitive Closing Date: 4 August 2025 Purpose: The Rapid Works Project Manager will oversee and coordinate the delivery of fast-turnaround fire safety installation and commissioning projects. The role requires a hands-on, experienced professional capable of managing multiple jobs simultaneously, liaising with clients and subcontractors, and ensuring delivery standards are met across safety, time, and budget. Key Responsibilities: (This list is not exhaustive and is subject to change in line with business needs) • Oversee the installation and commissioning of fire alarm systems to the highest standards., • Occasionally support site-based tasks directly as needed., • Lead rapid works projects from survey to completion., • Manage large-scale projects, including those exceeding £1 million in value., • Coordinate RAMS (Risk Assessments and Method Statements) documentation for all works., • Monitor ongoing site works, ensuring progress and compliance., • Manage procurement: obtain prices, raise purchase orders, arrange delivery of parts, materials, and access equipment., • Attend site and remote (Teams) meetings with clients, engineers, and suppliers., • Liaise with subcontractors to coordinate costs, resources, and work schedules., • Build and maintain strong working relationships with clients and suppliers., • Support recruitment, mentoring, and performance management as the team grows. Skills, Competencies and Knowledge: • Proven experience in the installation and commissioning of fire alarm systems., • Experience in project managing fire safety or construction-related projects., • Ability to work hands-on when necessary and willing to visit sites regularly., • Strong understanding of health and safety regulations and RAMS documentation., • Excellent organizational, procurement, and communication skills., • Comfortable with client interaction and contractor coordination., • Valid UK driving license., • Located in South East England or within reasonable travel distance to M25 sites. Qualifications & Other Requirements: • Experience working in data centres., • Knowledge of water mist and gas suppression systems., • Previous experience managing a team., • Proficiency in MS Office and project tracking software., • Right to work in the UK. Personal Attributes and Other Requirements • Proactive, self-motivated, and adaptable., • Strong leadership potential. What we will offer you: • 25 days Annual Leave (increasing with length of service), • Holiday Purchase Scheme, • Company Bonus Scheme, • Annual Pay Reviews, • Health Cash Plan, • Pension, • Enhanced Sick Pay, • Enhanced Maternity, Paternity & Shared Parental Pay, • Company Events! Due to the high volume of applications, we regret that we are unable to contact all candidates individually. If you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful. Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role, Therefore, if you are interested, please submit your application as early as possible.

IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth operation of computer systems and resolving both software and hardware issues. Key Responsibilities • Respond to user inquiries regarding computer software or hardware to resolve problems (typically of lower complexity)., • Install software or perform hardware testing remotely as needed., • Enter commands and observe system functioning to verify correct operation and detect errors., • Maintain accurate records of daily data transactions, problems, and remedial actions taken., • Read technical manuals, confer with users, and run diagnostics to identify and resolve issues. Qualifications & Skills • Strong verbal and written communication skills., • Excellent problem-solving, customer service, and interpersonal skills., • Ability to work independently and manage time effectively., • Knowledge of computer software, including configuration management, desktop communications, operating systems, and internet directory services. 📩 Apply now to join a fast-paced, innovative environment where your skills will help keep one of the world’s most impactful tech companies running at its best.

Employer: DWS Group Title: Corporate Legal Asset and Portfolio Fund Management professional Location: London About DWS: Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment. We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’. As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career. This is your chance to invest in your future. Team / division overview: This role will sit in the DWS Private Equity Infrastructure business (“DWS Infrastructure”), which acquires and manages Equity investments in businesses that provide essential Infrastructure services across the transportation, energy, digital and social infrastructure sectors. With investment teams located in Europe, the business has a strong European footprint and is focused on managing infrastructure portfolios that can meet the needs of institutional investors and private clients worldwide. The division has funds under management of c.€24.4 billion. DWS Infrastructure is looking for a London-based corporate qualified lawyer to join the team on a permanent basis to support the asset management activities of the DWS Infrastructure business. The candidate will support the full lifecycle of asset management for DWS Infrastructure’s portfolio companies. Role Details: As a Corporate Legal Asset and Portfolio Fund Management professional you will be providing support to the investment and asset management teams on a variety of legal aspects of asset management and portfolio company related matters. We currently have c. 17 assets under management, with that number growing as we continue to deploy capital: • Providing support for our portfolio companies on key commercial contract negotiations eg. project agreements, standard form services or customer agreements including liaising with management teams and legal teams in our portfolio companies, • Providing support on the recruitment process for management team members including review and negotiation of service contracts and employment arrangements, engagement letters with recruiters and appointment of non-executive directors, • Liaising with external counsel on the implementation of management incentive plans including amendments to shareholders agreements, articles of association, share issuances and capitalisation of funding, • Assisting with execution of arrangements for new joiners and leavers to management incentive plans, • Assisting with corporate governance matters for our portfolio companies including liaising with outsourced corporate service providers, • Attending Investment Committee meetings and preparing records of the meetings, • Providing a first point of contact for and managing the relationship with our outsourced service providers and the investment team on negotiations of NDAs, release letters and engagement letters and managing the relationship We are looking for: • At least 4 years PQE experience at a national or international law firm of repute with experience in general corporate and/or commercial contract law matters, • Experience working with infrastructure fund clients preferred, but not essential, • In-house experience preferred (including secondments), but not essential, • Ability to manage and progress workstreams independently, whilst also working within a team environment, • Strong workload management and prioritization skills, • Good communication skills, including ability to distil complex legal matters for the communication and discussion with the investment team members, • Qualified in England and Wales; dual qualification in any European civil law jurisdiction would be beneficial, but not essential, • Language requirements: English (fluent); proficiency in any other European language would also be beneficial What we’ll offer you: At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you’ll have access to a range of benefits which you can choose from to create a personalised plan unique to your lifestyle. Whether you’re interested in healthcare, company perks, or are thinking about your retirement plan, there’s something for everyone. Some of our core benefits: • 30 days’ holiday + bank holidays, with the option to purchase additional days, • A non-contributory pension scheme, up to 10%, • Physical and Mental Health Well-Being benefits including (but not limited to) Private Medical Cover, a complimentary GP service and the support of Mental Health First Aiders, • Family friendly benefits including generous parental leave packages (supporting all variations of family set-ups), to healthcare plans and travel insurance, • The opportunity to support our CSR strategy which is focused on combatting climate change and achieving greater social justice. You can make donations to our partner organisations or take part in corporate volunteering opportunities in your local communities by providing on hand support. If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you. Our commitment to equal employment opportunity Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. DWS is an equal opportunities employer and we welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations. We are committed to providing a working environment free from harassment, discrimination and retaliation.

Customer Support – SaaS / IT Helpdesk / CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: • Annual Salary up to £41,000 doe, • 12 months contract PAYE - weekly paid, • Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: • First-line support via email/phone/tickets, • Logging and triaging platform issues (ServiceNow or similar), • Escalating trickier issues to technical teams, • Walking users through solutions, sharing best practices, • Spotting trends, gaps in documentation, and user feedback What You’ll Need: • 1–3 years in Customer Support / Helpdesk / IT Service Desk, • Comfortable with platforms, tools, and ticketing systems, • Clear communicator, calm under pressure, team-first, • Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think you’re a fit? Let’s connect. Just send your CV or LinkedIn profile. Som |

Interim Head of Homes and Communities Sector: Social Housing Salary: £700 a day inside IR35 Start Date: September Contract: 6-month contract Location: Hybrid - 3 days per week from the London office We are working closely with a housing association based in London, to recruit an Interim Head of Homes and Communities. Reporting to the Chief Operating Officer, this head of service role will provide leadership across neighbourhood and management services, ensuring that services meet statutory and regulatory requirements to achieve the highest possible standards of service delivery. The ideal candidate: • Must have previous experience at a Head of level in a social housing provider. Including housing, estate management, resident engagement and community functions., • You will be customer-focused and have proven ability to deliver outstanding housing management and customer service., • Experience presenting reports to the SLT, the Board and Tenant and Resident Associations How to Apply To learn more or arrange a conversation, please email your CV and availability to Please note that due to the volume of applications, we may not be able to respond to all unsuccessful candidates.

Case Administrator – Remote (Contract) Day Rate: £100 - £130 Duration: 6 months IR35: Outside Scope Overview Are you an organised and detail-oriented Case Administrator looking for a project-based opportunity to make an immediate impact? We are seeking experienced Case Administrators to support our high-profile clients in the legal and public sectors. Through Myn's recruitment platform, you'll have the chance to: • Manage and process a diverse range of cases, ensuring timely and accurate administrative support., • Collaborate with legal teams and stakeholders to enhance case workflows and streamline operations., • Contribute to the development of best practices and improve case handling efficiency. Key Skills • Proficient in case management systems and Microsoft Office Suite (Excel, Word, Outlook), • Strong organisational and time management skills, • Excellent written and verbal communication abilities, • Familiarity with legal terminology and processes is an advantage, • 2+ years of experience in case administration or a similar administrative role., • Proven track record in supporting case management functions, preferably within legal or public sector environments., • Experience in data entry, document preparation, and record-keeping., • Ability to work independently and as part of a team, managing multiple cases simultaneously., • Access to Top Contract Roles: Myn connects you with leading organisations looking for skilled professionals to drive their projects forward., • Industry-Savvy Representation: We advocate for your skills, ensuring your unique capabilities are highlighted to potential employers., • Personalised Role Matching: Our team takes the time to understand your background, preferences, and career aspirations, presenting you with opportunities that fit., • Efficient, Candidate-Focused Process: We handle the logistics, scheduling interviews, providing feedback, and offering support, allowing you to concentrate on delivering excellent results.

Customer Service Operations Supervisor - Global Luxury Fine Jewellery House - London 12 month Fixed Term Contract About: To efficiently and effectively manage Customer Service Operations activities related to the servicing of luxury brand products by ensuring: • Repairs are received, collected, transferred from/to the right locations on a daily basis, • Flows in SAP are managed accordingly, • Rotate within the Operations department of the service centre (operations hands-on activities, spare parts management, post room) Responsibilities: • Operations - to include management of all watches and fine jewellery repairs, to all locations. Push the repair through the flow in SAP accordingly., • Checking of Export documents (i.e. created Transfer sheet shows all listed items correctly, created CS Shipping Invoice shows HS codes are present etc), • Post Room general activities, record tracking details accurately to ensure security procedures are followed., • Creation of shipping labels (using SAP system, MyDHL, Temis City Service – training provided), • Processing Repair flows inbound & outbound via SAP & their relevant repair flows, • Supply and Matching, manage the reception of the spare parts, • Support to replenish kit boxes (place order & fill boxes with consumable parts) Qualities: • Reliable, efficient & organized with good time management, ‘Can-do’ positive approach, • Work efficiently in fast paced environment, great team spirit, client focused mentality, • Able to work independently & take personal ownership under pressure & to deadlines, • Able to handle multiple flows with various complexities, able to solve issues independently, • Computer Literate, SAP experience a benefit, Excel, Outlook, MS office, Teams, • Confident with systems, excellent attention to detail & problem solving, • Customer service / Logistics / Administrative / Operations / Warehouse / Post Room / Supply & Matching related experience, desired. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

How does an HR Advisor role as part of a supportive, passionate and transparent team within a business that changes and saves people's lives everyday sound? Would you like hybrid working, and the chance to be part of an exciting time of transition within the department and company? Our client, an innovative and highly influential organisation have an exciting HR Advisor opportunity on a one year contract basis within their passionate and collaborative Human Resources team at their highly impressive offices, where you will be responsible for providing a customer focused HR advisory and operational service across the full employee lifecycle, ensuring "business as usual continues" during a time of important transition in the people strategy and change within the business. Your generalist role will require the need to be both proactive and reactive, and will involve a steep learning curve applying you knowledge and experience to the business's unique processes. No day will be the same in this varied role that will encompass providing advice and guidance to management and employees on policies and procedures; supporting line managers with various employee relations casework and matters, as well as change management programmes; processing visas; and getting involved in project work. As an HR Advisor, your new varied role will include (amongst other duties): • Taking ownership of a broad range of employee relations casework, • Providing guidance, advice and coaching to line managers in relation to a variety of different ER matters, • Ensuring legal compliance in all aspects of employee relations cases, • Compiling responses to Employment Tribunal claims and providing support to managers during hearings, • Liaising with Occupational Health Services re referrals, • Advising line managers on a range of change management issues (e.g. restructures, redundancies, re-deployments, TUPE transfers), • Taking the lead on change management programme processes end-to-end, • Ensuring obligations in relation to Visa & Immigration documentation are met by the business, • Undertaking projects to support the work of the department and people strategy I am interested in speaking with candidates who have experience working as an HR Advisor, Human Resources Advisor, People Advisor, or other HR Generalist position, and who have solid experience across Employee Relations (ER) and all aspects of an Human Resources advisory / generalist operations role, and who have (ideally) at least part-qualified membership status of the CIPD (Level 5). Experience using HR systems, and managing a broad range of ER casework (including TUPE and redundancies) is important for this opportunity. Knowledge / experience managing visa applications and advising on UK immigration processes would be very attractive. Salary for this position is c. £41,000 to £43,000 p.a. (depending on level of experience). This role is a 12 Month Fixed Term Contract. Benefits include: Hybrid working, parking on-site, Christmas closure (given to you), interest free loans for discounted season tickets for travel and bicycle purchases, discounts website, Employee Assistance Programme, two staff restaurants, gym and sporting facilities If you drive there is parking on-site, If you are travelling by public transport, the business is located about 10 minutes walk from the nearest train station and buses stop close by the offices. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208). Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: • Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy., • 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions., • 4 local training centers dedicated to providing professional product technical training for our customers., • 2 local cooperative warehousing centers to ensure stable product supply. For further information, please visit us now at ___ We offer: • Highly competitive salary and benefits package, • Excellent career development opportunities, • International work environment, • Opportunities to collaborate and learn from top talents in the industry We look forward to candidates who: • Have a passion for the new energy industry and are enthusiastic about the charging pile industry, • Possess good communication skills and a spirit of teamwork, • Demonstrate a sense of responsibility and proactiveness, • Candidates with relevant work experience are preferred By joining us, you will: • Participate in the rapid development of the European new energy market, • Contribute to the cause of green environmental protection, • Collaborate with outstanding talents from around the world, • Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization • Collaborate with the technical support team to drive continuous improvement in service delivery quality., • Provide professional insights into AC/DC charging technologies, including fault diagnosis and issue analysis., • Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows., • Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes., • Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction., • Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery., • Responsible for the selection, onboarding, and management of service partners, ensuring their competence and competitiveness., • Establish and monitor performance KPIs for service partners, driving ongoing improvement in service quality., • Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement., • Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals., • Coordinate with remote monitoring teams to enhance proactive alerting and issue response mechanisms., • Support the application and advancement of remote diagnostics and predictive maintenance capabilities. Qualifications & Requirements Education & Experience • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or a related technical discipline., • 5+ years of service management experience, preferably in EV charging, power electronics, or electrical infrastructure sectors., • Solid understanding of AC/DC charging technologies, power electronics, and EVSE protocols (e.g., OCPP, ISO 15118, etc.)., • Familiarity with common EV charger fault types and resolution processes., • Knowledge of remote monitoring systems, diagnostic tools, and IoT technologies., • Strong problem-solving skills with a customer-focused mindset., • Excellent cross-functional collaboration and communication skills., • Ability to work independently and continuously drive service process improvements., • Prior experience in EV charging industry or related power infrastructure sectors., • Certifications in power electronics, electrical engineering, or maintenance management are a plus., • Experience working with international customers or cross-regional service teams is an advantage. Location: London, UK Start date: As soon as possible Working hours: Full-time Apply now and join Autel Energy to create a green future together! Contact: Apply directly on LinkedIn or send your resume to . Please mention the position that you are applying for in the subject. Best of luck with your job application! Autel 欧洲新能源业务蓬勃发展，现诚挚邀请优秀人才加入我们的团队，共创绿色未来！ 关于Autel Energy: Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。 Autel 欧洲新能源业务于2021年启动，致力于为各种场景提供全系列AC和DC充电桩产品和解决方案。经过三年高速发展，Autel 新能源已成为欧洲领先的充电桩产品解决方案提供商，旗下的 AC 和 DC 系列产品凭借过硬的品质和优质的本地化服务，深受欧洲能源公司、CPO 和经销商的青睐。 我们在欧洲拥有: • 超过120名员工，积极研究和开发电动汽车充电解决方案，旨在探索更好的人、车、技术和新能源的可持续发展；, • 7个实体子公司分布在英国、法国、德国、荷兰、意大利、西班牙和瑞典，提供当地服务和支持，紧密与客户合作，了解其需求并提供定制化解决方案。, • 4个欧洲本地培训中心，致力于为客户提供专业的产品技术培训；, • 2个本地合作仓储中心确保产品稳定供应； 欲了解更多信息，请立即访问我们的网站：___ 我们提供: 极具竞争力的薪酬和福利待遇； 良好的职业发展机会； 国际化的工作环境； 与行业顶尖人才合作学习的机会。 我们期待您: 热爱新能源事业，对充电桩行业充满热情； 具备良好的沟通能力和团队合作精神； 富有责任感和主动性； 拥有相关工作经验者优先。 加入我们，您将: 参与欧洲新能源市场的快速发展； 为绿色环保事业贡献力量； 与来自世界各地的优秀人才携手共进； 实现您的职业梦想。 岗位职责： 服务质量与流程优化 • 与技术支持团队协作，持续提升服务交付质量。, • 提供有关AC/DC充电技术的专业见解，包括故障诊断与问题分析。, • 主导维护流程优化、事故响应机制建设以及服务工作流程标准化。, • 支持预防性维护、故障排除和备件管理流程的开发与优化。, • 监督并推动服务等级协议（SLA）的执行，以提升响应速度与客户满意度。, • 与客户成功团队、销售团队及第三方服务商合作，确保服务一致性。, • 负责服务合作伙伴的选择、培训及管理，确保其能力与竞争力。, • 建立并监控服务合作伙伴的绩效KPI，推动服务质量持续改进。, • 监控关键服务绩效指标（KPI），推动以数据为基础的持续优化。, • 参与客户会议，负责传达与汇报服务KPI，并提出改善建议。, • 与远程监控团队协调，增强主动警报与问题响应机制。, • 支持远程诊断与预测性维护技术的应用与发展。 任职要求： 教育与经验 • 电气工程、机械工程或相关技术学科本科及以上学历。, • 五年以上服务管理经验，优先考虑具备电动车充电、电力电子或电力基础设施行业背景者。, • 扎实掌握AC/DC充电技术、电力电子及EV充电协议（如OCPP、ISO 15118等）。, • 熟悉常见充电桩故障类型及解决流程。, • 了解远程监控系统、诊断工具与物联网（IoT）技术。, • 具备强大问题解决能力，客户导向思维。, • 优秀的跨职能协作与沟通能力。, • 能独立工作并持续推动服务流程改进。, • 有电动车充电或相关电力基础设施行业经验者优先。, • 持有电力电子、电气工程或维护管理相关认证者优先。, • 具备国际客户服务经验或跨区域团队协作经验者更佳。 入职地点：英国伦敦 入职时间：尽快 工作时间：全职 立即申请，加入 Autel 新能源，共创绿色未来！ 联系方式: 领英直投或者发送到简历到 （请记得在邮件题目中注明您申请的职位） 祝您求职顺利！

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest-growing beauty brand in the UK and are driven by a passionate and innovative team to achieve our mission. We’ve brought together a world-class group from a wide range of industries. As we grow at speed, we need brilliant people (like you!) to join us on our journey and help us deliver our goal. ABOUT THE ROLE We have an exciting opportunity for a Customer Care Associate (12-month fixed term contract) to join our team at Townhouse. You’ll be at the heart of delivering exceptional service to our customers, ensuring every interaction is professional, empathetic, and leaves a lasting positive impression. In this role, you’ll be the first point of contact for customer enquiries across multiple channels including phone, email, chat, and social media. You’ll resolve issues, provide accurate information, supporting both our customers and our Salon Team Members day-to-day, all while maintaining our signature high standard of customer care. This is the perfect role for someone with contact centre experience who loves problem-solving, thrives in a fast-paced environment, and is motivated by creating outstanding customer experiences. RESPONSIBILITIES • Respond promptly and professionally to enquiries across phone, email, chat, and social channels., • Troubleshoot and resolve complaints and concerns with empathy and efficiency, striving for first-contact resolution., • Build a strong understanding of our products and services to confidently support and advise customers., • Capture and share feedback to help us improve our services and processes., • Identify opportunities to enhance the customer experience through relevant recommendations., • Work closely with sales, marketing, and operations teams to support overall customer satisfaction strategies. ABOUT YOU • Minimum 1 years’ experience in a customer-facing contact centre role., • Excellent communication and interpersonal skills., • Proficient with Microsoft Office and CRM systems (Zendesk experience a plus)., • A collaborative team player who supports colleagues and isn’t afraid to ask for help., • A natural problem-solver with great attention to detail., • Calm under pressure, empathetic, and professional in difficult situations., • Tech-savvy and comfortable using multiple communication channels., • Organised with strong time-management skills., • Positive, proactive, and motivated to go above and beyond for customers. LOCATION This is a full-time, 12-month fixed-term contract based at our Support Centre in Central London. We offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS AT TOWNHOUSE • Private healthcare and wellness support – Including free telephone/video GP appointments and private hospital treatment if there is a long NHS wait., • Shopping discounts – Save money every day with a range of retail discounts., • Birthday Pamper Party – During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles!, • Social Budget – A monthly budget for your manager to treat your team to lunch, pampering, or a night out., • Holiday on us – One extra day paid holiday for every whole year you’ve been with Townhouse, up to 5 extra days., • Employee Discount – 75% off treatments., • Interest-free advance – Up to £50 per day you’ve worked in a month to help with emergencies without interest costs. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace. Apply Now and Be Part of Our Exceptional Team!

Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Due to ongoing expansion, Alten Ltd is looking for an Business Operations Specialist to join our growing team here in London. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity, and Service and well a clear developmental path for the successful candidate. What will you do? • Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights., • Perform operational analyses and create presentations, with active participation in commercial meetings., • Oversee performance indicators by tracking business efficiency through various KPIs / Acting as a business partner., • Collaborate in the design, implementation, and enhancement of decision-support tools for top management, as well as improve existing processes and tools., • Prepare for career committee reviews each semester, analysing Business Manager performance history and supporting optimizations within the commercial organization., • Calculate manager objectives to generate accurate bonus letters., • Assess and calculate semester results, followed by review sessions with directors. What we are looking for? • Bachelor’s & or Masters Degree in Controlling, Finance, data Analysis or similar field., • 1-2 years of relevance experience (Internship experience included)., • High degree of competency within MS Office, especially within Excel (Data Visualisation)., • Dynamic, rigorous, and proactive with good interpersonal and communication skills., • Excellent analytical and synthesis skills. What we offer: • Competitive basic salary accompanied by an attractive bonus based on your performance., • Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance., • Pension scheme with company contributions up to 6%., • A challenging position in a fast-growing company with a quick career development for its best talents. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Senior Retail Sous Chef to work at a prestigious banking firm. Location: 1 Basinghall Ave, London EC2V 5DD Rate of Pay: £39,000 - £40,000 per annum Working Pattern: Monday - Friday 40 hours per week, 7:00am - 3:30pm Key Responsibilities: • To invent and create menus that are in line with client and customer needs, • To produce food in a timely fashion to ensure smooth service to the customers, • To enjoy the food you produce and ensure they are ‘picture perfect’ every time, • To assist in developing and producing new service styles and food concepts, • To communicate with the relevant parties requirements for planned menus and, • order necessary ingredients, • Cooking for up to 500 people per day Our ideal candidate will have a contract catering background What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun

Job Title: Electronics Engineer Location: West London Term: 6-12 Months IR35: INSIDE Hourly Rate: £DOE Key Skills: Electronics, Hardware, Full Lifecycle, Engineering, Firmware, Requirements, Analogue, Digital, EMC, PCB, Design, RF, Subsystems About the Role We are seeking an experienced Contract Electronics Engineer to play a key role in the design, development, and delivery of complex electronic systems. You will be responsible for interpreting system requirements, overseeing hardware design and firmware development, and ensuring compliance with customer, legislative, and business standards. This role spans the full project lifecycle, from bid stage through to in-service support, and offers the opportunity to work on cutting-edge technology in a highly collaborative, multidisciplinary environment. Key Responsibilities • Interpret system requirements and flow them down into detailed hardware specifications., • Conduct electronics and/or firmware development activities, including full system, sub-system, and board-level design and reviews., • Ensure technical solutions meet customer, legislative, and business requirements., • Provide technical oversight of engineering activities across the project lifecycle., • Support project planning, estimation, and risk identification at project kick-off., • Identify and resolve qualification, certification, and safety issues., • Produce comprehensive technical documentation, including requirements specifications, design documents, interface specifications, and acceptance tests., • Liaise with customers and suppliers to address technical matters., • Oversee initial testing, integration, and formal verification processes. Role Requirements • Proven experience as an Electronics/Firmware Engineer across the full project lifecycle, ideally within the defence sector., • Hands-on experience designing complex, multi-disciplinary electronic systems., • Track record of delivering reliable solutions to fixed timescales and budgets., • Ability to collaborate effectively with project management, systems, mechanical, and software engineering teams., • Degree (or equivalent) in an engineering discipline., • Broad knowledge of:, • Analogue and digital electronics, • EMC, electrical safety, and signal integrity design principles, • PCB schematic design and layout, • Power, high-speed digital, analogue, RF, or sonar systems, • Design for manufacture and full lifecycle processes, • Prototyping, testing, and verification of electronic subsystems, • Component selection and lifecycle considerations (e.g., RoHS, REACH, obsolescence) Desirable Experience • Low noise, low power analogue receiver design (JFETs, low-noise differential amplifiers), • FPGA design (MicroSemi/Intel), • ADC/DAC selection and design, • Filter design, • VME/VPX design, • Power amplifier design (SiC FET technology up to 1500V DC), • Power supply design (mains and DC-DC converters), • Cadstar ECAD experience Why Join Us? This is an exciting opportunity to work on innovative and technically challenging projects in a supportive and expert engineering team. You’ll have the chance to shape designs from concept to completion, with the autonomy to apply your skills to real-world applications in defence and advanced engineering. Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy

Role: M&E Engineering Lead Location: Croydon, site based We are seeking an experienced and motivated M&E Lead Engineer with a proven track record in supervising technical engineering teams. The role covers a commercial building with satellite sites, requiring expertise in HV/LV and mechanical building services. Reporting to the Head of Communications and Customer Experience, you will play a key role in delivering reactive, planned, and ad hoc maintenance tasks. Main Responsibilities • Supervise and coordinate a team in delivering daily, weekly, and monthly maintenance activities to meet contractual and compliance obligations., • Schedule and complete planned preventative maintenance (PPM) on M&E systems, focusing on critical building systems to ensure zero disruption to operations., • Monitor and maintain plant and equipment, ensuring a safe working environment and proactively identifying and resolving faults., • Carry out ad-hoc and planned maintenance in line with Approved Codes of Practice, British/International Standards, regulations, and industry best practice (including SFG20)., • Ensure all compliance certification is up to date, valid, and properly documented., • Liaise with suppliers and contractors for parts, repairs, and services in line with CAFM system requirements., • Manage third-party subcontractors to ensure safe and compliant service delivery, including RAMS review and issuing of work permits., • Interface with external stakeholders to ensure smooth service delivery., • Ensure all reactive tasks are logged and resolved within agreed SLAs., • Attend emergency breakdowns, carrying out fault diagnosis and repair to maintain business continuity, including occasional out-of-hours support. Experience & Safety • Promote a strong safety culture across the contract, ensuring RAMS and safe systems of work are followed., • Maintain accurate training records for the team., • Support operational and QSHE safety meetings, audits, and inspections to maintain compliance., • Demonstrate at least 5 years of supervisory experience in Building Services or Facilities Management., • Ensure safe and compliant operations in line with Health and Safety at Work Act (1974) and UK/EU regulations., • Provide health and safety leadership in line with company Quality Management Systems and statutory requirements. Essential Skills • Experienced in daily interaction with operational management and engineers., • Strong coordination and planning skills., • Proven ability to supervise teams and liaise effectively across all management levels., • 3–5 years’ experience in Building Services or Facilities Management., • Competence in statutory compliance requirements., • IT literacy, including Microsoft Office and CAFM systems., • Knowledge of SFG20 maintenance standards., • Effective verbal and written communication across all business levels and external stakeholders., • Customer-focused, delivering results and meeting expectations., • Self-motivated, resilient, and results-driven with a positive outlook., • Calm under pressure and assertive when required. Qualifications • Excellent organisational and problem-solving skills., • Strong interpersonal and influencing skills., • Good knowledge of facilities management and building services., • Technical reporting skills., • IET Wiring Regulations (18th Edition, BS7671:2018), • City & Guilds NVQ Level 3 in Electrical or Mechanical Engineering & Installation or Building Services (or equivalent)., • Relevant technical, professional, or management qualifications and experience. Desirable • Asbestos Responsible Person training., • Experience with CAFM systems (e.g., Maximo)., • Previous Authorised Person responsibilities (Electrical, Working at Height, Confined Space, Asbestos)., • Asbestos Responsible Person training., • Previous Authorised Person responsibilities (Electrical, Working at Height, Confined Space, Asbestos)., • High Voltage Authorised Person course., • City & Guilds 2391 Test & Inspection., • ACOP L8 Legionella Responsible Person. BPSS clearance required is required for this role.

Vice President – Contract Logistics – North Europe About the Role We are seeking a strategic and experienced Vice President – Contract Logistics, to lead DP World’s Contract Logistics operations across North Europe. This high-impact role oversees a dynamic, multi-sector portfolio—including acquired businesses and ambitious new growth through M&A and strategic expansion plans. You will be responsible for operational excellence, strategic alignment, customer satisfaction, and business growth across multiple sites and teams. This is a senior leadership opportunity for someone with sharp commercial instincts, a collaborative mindset, and a passion for delivering results through innovation and influence. NOTE: a hybrid opportunity with a requirement for regular travel which can be based anywhere in the UK. How You Will Contribute Strategic Leadership • Serve as the most senior leader for Contract Logistics in North Europe., • Direct a diverse portfolio of operations and act as the escalation point for critical issues., • Build high-level relationships with government bodies, educational institutions, and business leaders. Operational Excellence • Ensure high-performing, safe, and continuously improving logistics operations., • Oversee new site setups and customer integrations., • Align policies and processes with regional and global standards. Customer & Stakeholder Engagement • Manage strategic relationships across a portfolio of major technology, automotive, and chemical clients, while actively influencing and driving growth in emerging and incoming verticals., • Consistently exceed customer expectations, delivering exceptional service and strong commercial returns for DP World. Business Growth & Development • Collaborate with commercial teams and other business units to deliver end-to-end logistics solutions., • Drive expansion and brand recognition across North Europe. Team Leadership & Development • Lead and develop a large, multi-site team., • Foster a culture of collaboration, accountability, and long-term engagement. What You Will Bring • Degree-level education, ideally in supply chain or logistics., • Extensive experience in supply chain solutions across multiple sectors., • Must have held senior leadership roles within multinational environments., • Exceptional communication and stakeholder management., • Strong problem-solving and critical thinking., • Detail-oriented and results-driven., • High stress tolerance and accountability., • Entrepreneurial mindset with a focus on innovation and operational excellence., • Proficiency in Microsoft Office Suite. Compensation DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses—Ports and Terminals, Marine Services, Logistics and Technology—and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW To Change What's Possible For Everyone Diversity & Inclusion DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

Job Title: Head of HR Operations Contract: Permanent Location: London/Midlands Reports to: Group HR Director Direct Reports: Payroll Managers, Benefits Lead, HR Analyst Salary: £90,000 - £130,000 About the Role We are seeking a strategic and hands-on Head of HR Operations to lead the delivery of payroll, reward, benefits, HR systems, and operational HR services across a national, multi-entity organisation. This is a pivotal role within the central HR function, responsible for ensuring core HR services are legally compliant, efficient, data-led, and aligned with long-term business goals. The successful candidate will work closely with senior HR leaders, Group functions, and operational teams to deliver a high-quality employee experience and help drive organisational transformation. This is an excellent opportunity for someone with a strong operational HR background who thrives in a fast-paced, evolving environment. Key Responsibilities:- HR Operations & Compliance • Lead payroll, reward, and benefits operations, ensuring consistent and compliant delivery across multiple sites., • Maintain up-to-date HR policies, procedures and systems aligned with current legislation, audit requirements, and best practice., • Own and develop the Group’s HRIS strategy, driving systems optimisation and data accuracy., • Ensure compliance with statutory obligations including year-end processes (P60s, P11Ds, PSA), and data protection (GDPR). Reward & Benefits • Provide strategic input on compensation and benefits planning, including benchmarking and reward design., • Oversee the implementation and management of employee benefits schemes and ensure effective communication to staff., • Support the Group HR Director in the delivery of reward transformation programmes. Team Leadership • Lead, coach and develop a high-performing HR Operations team., • Promote a customer-focused culture and a continuous improvement mindset., • Build strong working relationships across business units, offering expert operational support and guidance. Systems & Reporting • Manage HR data governance and reporting, including workforce analytics, KPI reporting and insight generation., • Collaborate with IT and external vendors to improve HR systems and streamline operational processes., • Ensure robust controls are in place for data accuracy and integrity. Stakeholder Engagement • Partner with senior HR and Finance stakeholders to align operational services with business objectives., • Work cross-functionally to deliver group-wide initiatives, including transformation and change programmes., • Manage external payroll and benefits providers, ensuring service quality and cost-effectiveness. Experience & Skills Required • Significant experience in a senior HR operations or reward role within a large, multi-site or complex organisation., • Expert knowledge of UK payroll legislation, benefits administration, and HR systems (e.g. iTrent, Kallidus)., • Proven ability to lead operational change and implement process improvements., • Strong analytical skills with experience using data to drive insight and decision-making., • Excellent communication, influencing and stakeholder management skills., • Highly organised, with strong project management and delivery focus., • Experience managing and negotiating with external suppliers and vendors. Qualifications • Degree in Human Resources, Business, or related field (preferred)., • CIPD or equivalent professional qualification (desirable)., • Familiarity with professional standards and frameworks in compensation, benefits, or payroll is advantageous. This organisation offers hybrid working of 3 days office 2 from home, office days will be split across both London and the Midlands so willingness to travel is required. Please quote 51757 when calling Theo Saunders at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

Job Title: Temp Institute Manager Location: London, WC1 Contract: 6 months Hours: 36.5 hours Rates: £35.88-44.77 per hour Job Description SRG are looking for a temporary institute manager for a university based in London. The Institute Manager works closely with the Institute Director in effectively discharging his responsibilities and has close working relationships with the Faculty of Brain Sciences Operations Director and other parts of Central Professional Services. The Institute Manager takes responsibility for the smooth running of all aspects of the Institute’s operational support services. This includes finance, IT, HR and scientific support services including Biological and Histology Services, Health & Safety, laboratory, buildings and space management collectively Professional Services. Duties and Responsibilities The primary functions of the position are to: • To lead the professional services operational, technical and administrative functions ensuring the support services are delivered in an efficient, responsive and professional manner supporting excellence in research, education, knowledge transfer and enterprise., • Ensure the Institute operates within the set budgetary frameworks and policies, providing budgetary and financial management of the Institute and optimising the use of resources., • Proactively support the role of the Institute Director in implementing the Institute’s scientific and operational strategy and inhouse strategy, maintaining oversight of the operation and performance of the Institute., • Collaborate and coordinate with relevant business partners and professional services leads to ensure services delivery at Faculty, School and university level meet the needs of the Institute., • Provide effective leadership and management of the Institute’s professional services and technical team, reviewing workloads, resources and training needs., • To ensure the provision of a high quality and reliable operational service across the Institute (including both operational sites) in support of all areas of the academic endeavor., • To ensure the Institute, as a customer, obtains an efficient and effective service from the Professional Services Divisions through close liaison with the Faculty Director of Operations and Institute-facing Professional Services Business Partners., • To manage Institute resources, including finance, staffing, space and facilities to ensure effective stewardship and continuity of services keeping the Director fully updated on finances across the Institute., • Ensure the Institute has effective governance structures, and the Institute Leadership Team can effectively monitor the performance of the Institute and progress on key goals and objectives., • Regularly review local Institute policies and procedures, in line with guidelines and legislative requirements, with a view to improving the operational service provided., • Work with the Director to promote effective internal communication and build staff engagement., • Oversee operational activities at the Biological Services Facility (BSF) with close working with the Manager of the BSF and their staff, • Support and advise the Establishment Certificate Holder and their deputy in meeting their responsibilities and liabilities., • Have overall responsibility for the management of buildings and facilities (including involvement in space planning) at the Institute’s two sites., • To advise and assist the Director in identifying short-, medium- and long-term strategic objectives and priorities, providing relevant background data as appropriate to support the decision-making processes., • Assist the Director to develop and implement the Institute strategy and policy, ensuring alignment with Faculty strategic plans as well as MRC strategic plans as appropriate., • Coordinate the Institute’s submission to the annual planning cycle and the production of business cases., • To lead on the annual budgeting cycles (FY August – July,) and prepare budgetary submissions in consultation with the Director, senior colleagues and key Faculty and personnel., • To lead on the UKRI/MRC annual budgeting (FY April – March) and quinquennial cycle planning in consultation with the Director and senior colleagues and allocate PI and support service budgets., • Oversee the compilation of annual UKRI/MRC Management Accounts and Annual Returns, Annual Directors reports and Annual Assurance Statements. Finance and Resource Management • Ensure that policies and procedures are followed as well as relevant University Unit UKRI/MRC policies and procedures are followed., • Provide support to Principal Investigators and support service budget holders to ensure effective research/financial management., • Have Authorised signatory responsibility on financial paperwork and Systems (MyHR, Portico, Worktribe)., • Oversee the work of staff supporting the finance and research administration functions to provide Principal Investigators with appropriate support for the preparation of research grant and contract applications., • Approve research grant and contract applications supported by valid costings on systems (e.g. Worktribe and JeS)., • Oversee PhD studentship expenditure and payment of stipends., • Approve staff appointments and funding changes on grants and awards., • Help coordinate the submission for the Research Excellence Framework., • Ensure central RIS services are fully utilised for costings, contracts, collaborations and material and data sharing agreements., • Set budgets which align with academic and MRC Unit Quinquennial funding plans, communicate in-year positions for the Institute and ensure that annual financial performance targets are met., • Liaise with funding bodies, sponsors, suppliers and service providers to ensure maximisation of the Institute’s funds., • Plan for the provision of performance data and other management information to monitor progress against targets and support decision making., • To ensure the provision of effective pre-award and post-award support services, working closely with Research Services and where appropriate Consultants., • To coordinate the approval process for research grants and contract applications and enterprise and innovation contract proposals with the Governance Officer where relevant., • To have oversight of grants and contract balances., • To ensure the provision of effective HR services supporting the recruitment, induction and retention of Institute staff., • To manage and develop the Institute’s professional services and operational teams, and to conduct appraisals and objectives for continuing professional development., • To work with colleagues to ensure that all staff within the Institute are well managed and motivated and have opportunities for development., • To identify, in conjunction with other managers, training and development requirements across the Institute’s operational structure; including identifying cross-working and secondment opportunities within the faculty and across campus to encourage and enhance personal development of staff., • To support the development and implementation of the Institute equalities and diversity strategy, including monitoring management information, proposing initiatives and sharing solutions and good practice., • To ensure sound procedures are in place to manage the Institute’s HR processes, ensuring compliance with Employment Legislation in conjunction with the HR Division., • To undertake training to chair HR Panels and carry out Disciplinary or Grievance investigations. Experience and Qualifications • Proven track record in a senior role in administration, operations and management within a higher education environment., • Promoting excellence in areas of administration and the provision of support services, including the setting of service standards and monitoring of performance., • Recruiting, managing and developing individuals effectively and advising on employment issues at a senior level., • Demonstrable experience of effective budgetary management and control of a large scale, complex budgetary unit, including achieving annual targets on a regular basis., • Demonstrable experience of research funding principles and governance., • Demonstrable experience of enacting principles of employment law underpinning university HR policy (e.g. equal pay issues, job evaluation, clinical and honorary contracts, doctors’ training/career structures, fixed term contracts)., • Educated to minimum of degree level and preferably PhD level in scientific discipline, • Experience of project and change management., • Experience of effective budgetary management and control., • Detailed knowledge of research grant, contracts and other agreements, • Experience of recruiting, managing and developing individuals., • Experience of working with business partners (e.g. Human Resources Consultancy teams and Information System Divisions) to deliver services, and implement change management and strategy, • Experience of working with NHS partners and clinical academics., • Good understanding of the higher education policies, practices and procedures., • Experience of handling confidential information and communications in a sensitive and effective manner.

Senior Workplace Manager Location: London, EC3N 2ER Hours of work: 40 Contract Type: Permanent The Senior Workplace Facilities Manager plays a crucial role in ensuring the seamless operation and overall administration of the workplace environment for the client account. Job Description With responsibility for key services such as cleaning, general workplace management, and contractor coordination, the role oversees a team across a multi-site portfolio, driving the consistent delivery of a high-quality employee and visitor experience. A key focus will be ensuring adherence to Health and Safety, Security, and Compliance standards, while also proactively identifying opportunities for service improvement and operational efficiency through practical, cost-effective solutions. This is a leadership role with a strong developmental aspect—supporting, mentoring, and upskilling team members to build capability and resilience across the workplace function. Key Responsibilities • Manage a multi-site workplace portfolio, ensuring high service standards and customer satisfaction, • Support the Workplace Operations Manager and act as deputy when required, • Maintain accurate records and documentation to ensure policy and compliance adherence, • Monitor contract specifications, ensuring KPIs and SLAs are consistently met, • Coordinate cleaning, catering, and maintenance services for seamless operations, • Identify and share best practice improvements for workplace FM delivery, • Contribute to the development and enhancement of future FM systems and processes Professional and Personal Competencies/Qualifications • Proven experience managing office portfolios with budget and FM process oversight, • Strong FM contract and budget management skills with a focus on service improvement, • Confident engaging with key stakeholders and overseeing contractor performance, • Line management experience with solid planning and time management abilities, • Skilled in research, data analysis, and use of Microsoft Office applications, • Excellent interpersonal and communication capabilities, • Holds IOSH Managing Safely and NEBOSH qualifications The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Partner Buying Manager /wholesale voice Expert(12-Month Contract) Location: Hybrid – Newbury / Paddington, UK Package: £600 per day Hybrid Working: About the Role Our client, a leading provider of communications solutions specialising in wholesale voice services, is seeking an experienced Partner Buying Manager to join their Carrier Commercial team. This is a sourcing-focused role, with a strong emphasis on the buying and selling of wholesale voice minutes and carrier voice commercial management. You will be responsible for negotiating and managing high-value commercial agreements with both internal stakeholders and external carrier partners, ensuring the procurement of key components for Cloud Numbering and other voice-based solutions. Key Responsibilities • Negotiate high-impact commercial agreements with wholesale voice carriers and service providers., • Source and procure voice minutes and numbering resources across multiple geographies., • Develop and maintain an international Cloud Number inventory with strong commercial terms., • Implement scalable fulfilment processes across 80+ countries., • Drive continuous service and commercial improvements with selected suppliers., • Leverage market intelligence and industry benchmarking to secure competitive deals. Must-Have Experience & Skills • Wholesale Voice Industry Background — direct experience in carrier voice commercial management or the buying/selling of minutes., • Track record of working for or with global carriers such as BICS, Tata, iBasis, Orange International Carriers, Telia Carrier, PCCW, IDT, BT Global or similar., • Strong understanding of voice interconnect agreements, termination/origination, rate sheet management, and margin optimisation., • Familiarity with A-Z lists, Least Cost Routing (LCR), and fraud prevention in voice traffic., • Proven negotiation skills with the ability to adapt strategies to changing market conditions., • Experience in managing suppliers within a matrix, multinational environment., • Business degree or equivalent professional experience. Nice-to-Haves • Knowledge of Cloud Numbering, DID provisioning, and international telecom regulations., • Experience in unified communications, identity masking, or global conferencing services. Key Performance Indicators • Execution of commercial agreements to expand wholesale voice and Cloud Number coverage to 80 countries., • Delivery of fulfilment processes with each internal or external supplier., • Maintenance of an international Cloud Number pool to meet customer demand. Please do send an up to date CV to

Your new company A leading international organisation known for its innovation in the leisure and hospitality industry, and its commitment to excellence and customer-centric approach, is looking to add to its legal team on a fixed-term basis. The business continues to grow globally, forging strong partnerships and delivering exceptional experiences across diverse markets. Your new role This position offers a chance to become part of a forward-thinking and collaborative global legal team. The role involves supporting a wide range of commercial and operational legal matters across multiple regions, with a particular emphasis on client-related contracts. It's a great fit for someone who enjoys working in a dynamic, cross-border setting and values independence, teamwork, and continuous development. • Prepare, analyse, and negotiate a variety of commercial contracts, including NDAs, terms and conditions, technology, supplier, partnership, service, vendor, and licencing agreements., • Advise on legal issues relating to intellectual property, data protection, regulatory frameworks, and dispute resolution., • Collaborate with internal stakeholders to ensure legal input supports business objectives and product/service innovation., • Conduct legal research and assess risks across jurisdictions to inform strategic initiatives., • Serve as the main legal contact for assigned business units and liaise with external counsel on international matters. What you'll need to succeed • Qualified lawyer (England & Wales, Commonwealth or U.S. jurisdiction) with a minimum of 3 years' post-qualification experience., • Solid experience in drafting and negotiating complex commercial contracts in a cross-jurisdictional or international context is essential., • Strong ability to deliver pragmatic legal advice in a fast-moving commercial context., • Competitive prorated salary of c.£72k + bonus (with potential for flexibility), • 25 days' annual leave + bank holidays, • Comprehensive benefits including pension, private healthcare, and life insurance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

`` About the Company We are proud to have partnered with one of the UK’s leading purpose-built student accommodation operators. This is a unique opportunity to join a business that truly believes in partnerships and is committed to delivering the highest standards. You have the chance to be part of an experienced, commercially driven leadership team, where you will have the platform to grow your career and make a real impact. This is more than operations. It’s about leading people, shaping strategy, and driving performance. About the Role You have the opportunity to: • Represent all facets of the business within your division., • Build strong senior client relationships, ensuring governance and trust., • Deliver on contracts while influencing the wider strategic agenda. Responsibilities • Lead health & safety across teams and services., • Deliver contract performance in line with FMAs and governance standards., • Drive client satisfaction (NPS) and support retention., • Oversee lettings and marketing strategies., • Manage compliance (Licensing, HMO, ANUK, territory-specific)., • Support staff retention, ENPS, and career pathways. You will also: • Set and manage objectives for your teams to deliver contracted services., • Lead quarterly client meetings and portfolio reviews., • Monitor asset performance and implement improvement plans., • Ensure customer service excellence across all touchpoints., • Build university networks and manage nomination agreements., • Provide monthly reporting on portfolio business performance. Qualifications • Proven leadership experience in PBSA. Required Skills • Strong commercial and financial acumen., • A track record of delivering against contracts, budgets, and strategic plans., • Inclusive leadership that inspires teams and builds long-term capability. Pay range and compensation package • competitive POA “We are an equal opportunity employer, committed to creating an inclusive environment where everyone can thrive. Apply now or connect with us to learn more.

Location: London, Manchester or Birmingham About: The Hard Services Manager is responsible for developing, delivering, and continuously improving the hard facilities management (FM) strategy across a national property portfolio. This includes ensuring statutory compliance, driving operational excellence, and enhancing system resilience through innovation and emerging technologies. The role is pivotal in supporting the growth of PFM beyond the core Praxis portfolio by building the infrastructure, consistency, and credibility required to scale Hard FM operations effectively. The postholder will lead the translation of strategic priorities into high-performing, customer-focused delivery across a diverse portfolio including shopping centres, business parks, commercial offices, and public realm spaces. They will act as the senior operational lead, working closely with FM teams, Property Managers, and client stakeholders to ensure robust, adaptable, and site-specific service delivery. The role also focuses on building future capability by strengthening systems, compliance frameworks, and talent pipelines to support new mandates and large-scale mobilisations. Key Responsibilities Leadership • Set the strategic vision for Hard FM aligned to business and asset goals., • Lead, develop, and coach multi-disciplinary teams., • Promote a safety-first, high-performance culture., • Act as the senior escalation point for critical issues. Business Planning • Translate portfolio strategies into actionable Hard FM plans., • Develop long-term maintenance and asset strategies., • Identify opportunities to improve efficiency, quality, and sustainability., • Define KPIs and operational performance targets. Compliance • Ensure full statutory, regulatory, and internal compliance (e.g. SFG20, H&S at Work Act, LOLER, PSSR, F-Gas)., • Maintain strong audit trails and lead audits., • Oversee risk assessments, gap analyses, and post-incident improvements., • Act as duty holder or appoint competent persons as required. Financial Management • Manage Hard FM budgets and forecasts., • Drive value through supplier negotiations and performance benchmarking., • Oversee lifecycle planning and capital replacement forecasts., • Monitor spend, variations, and financial risks. Operational Management • Deliver high-quality planned and reactive maintenance services., • Monitor in-house and supplier performance via SLAs, KPIs, and audits., • Lead service mobilisation and demobilisation across sites., • Ensure CAFM system integrity, asset data accuracy, and proper documentation. Technical Leadership • Maintain expert knowledge of building services (HVAC, electrical, fire, BMS)., • Provide technical advice on risks, lifecycle, and performance., • Set and uphold engineering and maintenance standards., • Support complex fault diagnosis and project design reviews. Work Winning & Client Engagement • Support bids, tenders, and re-bids with technical input., • Represent Hard FM capabilities in client pitches and due diligence., • Lead FM service design for new instructions or refurbishments., • Build strong client relationships through performance and innovation. Innovation & Improvement • Drive adoption of new FM technologies (IoT, condition monitoring, CAFM upgrades)., • Explore delivery model improvements including insourcing or hybrid approaches., • Lead continuous improvement and performance benchmarking., • Embed ESG principles, particularly around energy and asset efficiency. Requirements: • Strong technical knowledge of Hard FM, building services, and asset management including relevant professional / technical qualifications and or membership of relevant industry bodies., • Expertise in regulatory compliance, health & safety, and statutory requirements., • Strong leadership, operational people management and stakeholder engagement skills., • Ability to analyse data and implement performance improvement strategies., • Commercial acumen with experience in contract negotiation, supplier management, and bid support., • Knowledge of sustainability practices and energy efficiency in facilities management., • Proficiency in FM technology, asset management systems, and reporting tools., • Experience in self-delivery models and optimising in-house service operations., • Involvement in bid and tender processes to support business growth and contract acquisition., • Experience in leveraging technology and data analytics for FM performance improvement., • Proactive and results-driven mindset., • Strong problem-solving and decision-making skills., • Excellent communication and leadership capabilities., • Ability to manage multiple projects and priorities in a fast-paced environment., • Commitment to continuous professional development and industry innovation. Benefits: • Competitive Salary + Discretionary Bonus, • 25 days holiday per year plus bank holidays, • PMI and Healthcare Cash Plan, • 5% Company Pension Contribution, • 3x Life Assurance Our Values: Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential Action This Day | We never put off anything until tomorrow that can be done today

The role of Forklift Driver is based in Park Royal. You will need a valid forklift licence and a full UK Driving Licence to be considered for this role. First Call Contract Services are an employer of choice for candidates from many backgrounds, such as delivery driver, warehouse, customer service,

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a ___ in the ___ , ___, ___, Lithuania, France, Germany and the ___! We are seeking a highly experienced and dynamic Solutions Consultant available to work on contract to join our team in London. This is a critical client-facing role, responsible for understanding complex business challenges that can then be translated into solutions that we offer. The ideal candidate will possess a strong blend of technical expertise, consultative selling skills, and a proven track record of delivering value-driven outcomes for enterprise-level clients. You will act as a trusted advisor, translating client needs into comprehensive solutions that leverage our platforms and services, particularly within the ecommerce industry. Client Discovery • Participate in discovery sessions with prospective and existing clients to deeply understand their challenges, business objectives., • Identify technological gaps, operational inefficiencies, and areas for improvement within their existing work streams. Solution Design & Proposal • Develop compelling proposals, presentations, and solution maps that clearly articulate value, ROI, and implementation strategies., • Collaborate closely with sales, product, and delivery teams to ensure proposed solutions are technically feasible and meet client expectations. Technical Consultation & Expertise • Serve as the primary technical expert during the sales cycle, answering detailed product questions, addressing technical concerns, and guiding clients through complex solution designs., • Conduct engaging product demonstrations and workshops, showcasing the features, capabilities, and benefits of our solutions tailored to specific client use cases., • Lead or support trials to demonstrate the effectiveness and feasibility of certain proposed solutions. Implementation & Support (Pre-Implementation Focus) • Provide expert guidance during the pre-implementation phase, ensuring a smooth transition from sales to delivery., • Act as a liaison between the client and internal delivery teams, ensuring clear communication of requirements and expectations., • Contribute to the development of solution documentation, including scope, requirements, and technical specifications. Market & Product Insight • Stay abreast of industry trends, market dynamics, and competitive landscapes., • Provide valuable feedback to product development teams based on client needs and market insights. Skills And Qualifications • Proven experience (ideally 3+ years) as a Solutions Consultant, Pre-Sales Consultant, or similar client-facing role in a SaaS organization., • Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience responding to RFPs/RFIs and crafting compelling proposals., • Strong analytical and problem-solving abilities., • Self-motivated, organized, and capable of managing multiple priorities in a fast-paced, dynamic environment., • Proficiency with CRM systems (e.g., Salesforce) and collaboration tools. Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.

Customer Operations Coordinator Paying up to £33.50 p/h (Inside IR35) Location: Heathrow Work Pattern: Fully Onsite Duration: 12 months Hours: 37.5 hour working week Job Title: Customer Operations Coordinator Job Description: We are seeking a proactive and detail-oriented Customer Operations Coordinator to manage day-to-day operational activities for our aviation parts exchange program. This role serves as the primary point of contact for customer interactions and ensures smooth coordination across internal teams and external stakeholders. Key Responsibilities: • Act as the customer's primary contact for daily operational needs and end-to-end transaction support., • Coordinate the movement of parts through the exchange and return cycle, working with supply chain, freight forwarders, warehouse, and internal teams., • Manage and reconcile customer inventory levels, ensuring alignment with contract and system accuracy., • Oversee and facilitate the full customer returns process, including pool balancing, rejected returns, and proof of delivery., • Identify and trigger late fee actions related to core returns., • Resolve delivery issues such as damaged or incorrect parts, missing certifications, and misdirected shipments., • Support root cause analysis and service level discussions with internal and partner stakeholders., • Track and report customer-specific service level metrics; manage daily operational reporting cadence., • Participate in regular customer review meetings (daily to quarterly)., • Support ordering and shipments for scheduled maintenance and defect resolution activities., • Assist with audits and maintain customer MBK (Material By Kit) accuracy. Experience Benefits: • Work in a diverse, global team environment (UK, Spain, Germany, US, Belgium)., • Direct engagement with both customers and suppliers., • Gain insight into large-scale exchange program financials., • Monthly exposure to executive leadership., • Opportunity to lead change and continuous improvement efforts. Preferred Qualifications: • Strong coordination, problem-solving, and communication skills across global, cross-functional teams., • Background in supply chain, logistics, or aerospace operations preferred., • Experience with ERP systems and data reconciliation., • Comfortable working in a fast-paced, customer-facing environment.

Planned Maintenance Surveyor - London and the South East About the Church of England Pensions Board:The Church of England Pensions Board is a registered charity and one of the National Church Institutions (NCIs), supporting the Church's mission through financial and housing services. We provide pension schemes, housing, and charitable grants to over 30,000 current and former clergy, church workers, and their families. Our work is rooted in compassion, stewardship, and service. We manage several pension schemes, and we are committed to responsible investment practices that reflect Christian ethics and values. Within our Housing Department, we offer a range of housing options to support clergy in retirement, including: • Over 1,200 rental properties across England, • Community Living schemes (sheltered housing with additional facilities) in seven locations We're looking for a Planned Maintenance Surveyor to join our growing team, managing a programme of work worth around £8m annually. You'll help ensure our residents live in safe, comfortable homes across our rental and Community Living schemes. What you'll be doing: • Delivering planned maintenance projects including external repairs, internal refurbishments, and energy-saving upgrades., • Managing major works at sheltered housing schemes., • Working closely with residents, contractors, and consultants to ensure quality and compliance., • Surveying properties and developing specifications and forward works programmes. What we're looking for: • Strong technical knowledge of residential maintenance and construction., • Experience in contract management and customer service in occupied housing., • Excellent communication, organisational, and IT skills., • A construction-related qualification and a valid UK driving licence. Location: Home-based in London and the South East. Travel across England and Wales is required, with some visits to our London office. Salary & Benefits Package: We offer a competitive and comprehensive package designed to support your professional growth and personal wellbeing: • Salary: £50,000 - £55,000 per annum (depending on experience), • Car Allowance: £3,600 per annum, • Remote & Flexible Working: Home-based role with flexibility to manage your own schedule and travel, • Pension Scheme: Generous defined contribution pension scheme with employer contributions, • Annual Leave: 25 days annual leave plus bank holidays, increasing with service, • Career Development: Opportunities for progression and professional development, including support for relevant qualifications, • Inclusive Culture: A welcoming and inclusive environment where diversity is celebrated and everyone belongs, • Monthly London Office Visits: Travel expenses covered for required in-person meetings, training, and team events, • Technology & Equipment: Provision of IT equipment and tools to support effective remote working How to Apply: If you're interested in joining a values-driven organisation making a real impact, we'd love to hear from you. Please apply by Sunday, 14th September. For more information or an informal conversation about the role, please contact: Molly Spencer 📧 📞 020 7259 8811

Company description At MENA FS we are establishing an inclusive NEO bank with a Shariah ethos, to provide customers with a world class banking experience. We have completed the Prudential Regulation Authority’s (PRA) New Bank Start-Up Unit (NBSU) pre-application ‘initial’ stage and have been advised to establish a full Board to progress through pre-application stages to authorisation. This is an exciting and rare opportunity to create a bank from the ground up, shape its strategic direction, and deliver a world-class NEO bank. Role: Chief Operating Officer (COO) – Senior Management Function 24 (SMF24). Contract type: Part-time Consultancy contract until milestone 4, then full time. Location: Initially remote working, hybrid working when full time. As a startup we can offer accrued cash remuneration and equity vesting. Milestone cash payments: £11,000 accrued1 and 0.5% equity vested per key milestone (Total: £44,000 (without performance bonus) and 2% vested equity after Milestone 4). Performance bonus: • 10 % (£4,400) for on-time submission if Milestone 4 (Banking licence application submission) within 6 months is attained – approved by the Chair (INEC)., • 10% (£4,400) for positive regulator feedback after the submission of the banking licence – approved by the Chair (INEC)., • Full time employment contract from the date of submission to be confirmed by the Chair (INEC)., • Salary: £120,000pa pro-rated from commencement of full time contract for the remainder of the leave year. Milestones and payout triggers Milestone 1: Pre-application “Feedback”. • Trigger: Receiving a feedback letter progressing onto the ‘Challenge’ stage., • Cash vest: Paid after Milestone 3¹., • Trigger: Receiving a feedback letter concluding the ‘Challenge’ stage or an invitation to submit banking licence application., • Cash vest: Paid after Milestone 3¹., • Trigger: Successful close of the investment round., • Cash vest: Combined payment¹., • Trigger: Acknowledgement of the banking licence application., • Cash vest: Paid at Milestone 4., • Equity vest: 0.5%. 1Milestones 1–3 cash is combined and paid in one tranche after Milestone 3 and approved by the Chair (INEC). Subject to successful fundraising and FCA/PRA approval. Role summary As Chief Operating Officer (SMF24), you will operationalise our vision into building our operations and technology infrastructure. You will work alongside the Founder, Co-Founder, CEO, CFO, Chair (INEC) and Chief Risk & Compliance Officer to iterate and deliver the regulated business plan (RBP), progress through the pre-application stages and authorisations and deliver our AI, technology and cloud strategy, ensuring full regulatory compliance. Key responsibilities · Strategic o Develop and implement the AI, technology and cloud roadmap, aligned to our strategic vision and future growth strategy. o Select and manage technology vendors to support scalable, regulatory compliant banking services aligned to the vision and strategy. o Establish detailed timelines for critical systems, core banking, Know Your Customer (KYC) / Anit Money Laundering (AML), AI engines, app building and technology integrations, build, test and launch. · RBP development o Incorporate feedback from the pre-application stages into system policies, processes, controls, vendor selection, outsourcing and governance. o Design and implement KYC/AML policies systems, processes, transaction monitoring, onboarding and customer life cycles. o Estimate the potential for delays and develop risk mitigation strategies. o Develop and maintain a detailed risk management framework and risk register. o Ensure FCA consumer duty is embedded in all systems, processes and customer touchpoints. · Outsourcing and vendor management o Design and implement an outsourcing and vendor management framework. o Define vendor selection criteria for technology, AI, cloud and data service providers. o Design and implement a framework for ongoing oversight and monitoring of technology and services. o Develop and implement operational framework, systems and processes with clear escalation and resolution paths. o Negotiate contracts, Service Level Agreements SLA in line with regulations and giving due consideration to the Senior Management Arrangements, Systems and Controls (SYSC 8) general outsourcing and operational resilience requirements. · Business continuity (BC) and disaster recovery (DR) o Develop and implement BC/DR frameworks. o Assign roles and responsibilities for incident response, crisis management and plan testing. o Develop and implement operational framework, systems and processes with clear escalation and resolution paths. · Day-to-day operations o Manage operational workflows, identify inefficiencies; opportunities for automation. o Identify, design and implement the latest technology and AI to continuously improve customer experience, products, features and services. o Establish a continuous feedback loop with technology, risk and customer teams to improve delivery. · Teamwork and Board delivery o Create a high performance executive team, collaborating with the Founder, Co-Founder, Chief Executive Officer (CEO), Chief Finance Officer (CFO), Chief Risk Compliance Officer (CRCO), and Independent Non Executive Chair (INEC) to iterate and deliver the Regulated Business Plan (RBP). o Lead and manage cross-functional teams to execute the bank’s strategic plan. · Environmental, Sustainability and Governance (ESG) o Embed ESG, diversity equality and inclusion into all our operations, products and services. o Fulfil and comply with requirements of Senior Management Certificate Regime (SMCR). o Promote a culture of good governance adhering to our ethics and best practices in governance. · Shariah principles and UN Sustainability Development Goal’s (UNSDG’s) o Ensure all products, services and internal/external partnerships align to Shariah principles and UNSDGs. · Consumer duty o Ensure Financial Conduct Authority’s (FCA) consumer duty is embedded throughout the RBP and operationalised. · Regulatory compliance o Develop and implement operational frameworks, systems and processes which comply with PRA/FCA regulations. o Ensure compliance with banking regulations, including FCA reporting regimes, Anti Money Laundering (AML) / Counter Terrorism Finance (CTF) requirements, fitness and propriety, conduct rules, and prescribed responsibilities, including annual reviews and disclosure obligations. o Proactively maintain an excellent working relationship with regulators and incorporate regulatory feedback in the RBP. Requirements Essential · Proven COO or equivalent senior-leadership experience in regulated financial services or fintech startup. · Bachelor’s degree in Business Administration, Operations Management, Information Systems, Engineering or equivalent field. · Proven experience architecting and delivering end to end cloud native core banking, AI engines, Know Your Customer (KYC) / Anti Money Laundering (AML) and technology integrations in regulated or fintech environment. · Demonstrable experience of implementing and testing Business Community (BC) and Disaster Recovery (DR) frameworks. · Hands on experience designing and running vendor management and outsourcing frameworks in line with Prudential Regulation Authority (PRA) Senior Management Arrangements, Systems and Controls SYSC 8 operational resilience requirements. · Experience of building KYC/AML polices, transaction monitoring systems and onboarding workflows from the ground up. · Competent in developing risk mitigation strategies, risk registers, KPI’s and embedding Consumer Duty controls into systems and customer touchpoints. · Proven ability to optimise operational workflows, identify automation opportunities and manage incident response processes. · Excellent project management skills; setting roadmaps, tracking milestones, co-ordinating cross functional teams. Expert knowledge of AI, cloud, vendor ecosystems in fintech. · Must be able to obtain approval from PRA/FCA for SMCR functions. · Familiar with Shariah and ethical finance or willingness to learn. · Detailed knowledge of UK banking regulations. · Must by willing to attend in person, NBSU meetings and investor pitches. Desirable · Understanding of United Nations Sustainability Goals (UNSDGs) for financial institutions. · Advanced certification in security or system architecture (ie, AWS / Azure / GCP etc) . · Experience with Agile / DevOps practices and data platform rollouts. · Familiar with shariah complaint technology standards or ethical finance operating models. · Demonstratable experience in scaling operational teams in a Startup or new bank authorisation environment. · Familiar with United Nations Sustainability Development Goals (UN SGDs).

About Us Tanpopo Japanese Food is a well-established and growing food manufacturing business based in Feltham, specialising in authentic Japanese cuisine for over 25 years. As we continue to expand, we are looking for an ambitious and proactive Purchasing Manager with experience in a fast-paced SME environment to join our friendly and dynamic team. THIS IS A STANDALONE POSITION Role Summary As Procurement Manager, you will be responsible for the full sourcing life cycle of food and non-food items across our business. You’ll manage supplier relationships, negotiate contracts and pricing, monitor stock levels and support strategic planning, all while ensuring our product quality and food safety standards remain uncompromised. The ideal candidate will be constantly striving for cost reduction and maintaining operational efficiency. This is a hands-on role that requires excellent communication, attention to detail and the ability to work cross-functionally across departments. Key Responsibilities Supplier & Product Management • Implement sourcing strategies and manage supplier relationships to ensure reliability, quality and cost competitiveness., • Negotiate contracts and service levels to maintain strong supplier performance, • Ensure all products meet Tanpopo’s high technical and quality requirements., • Lead product planning and development whilst collaborating with Production, MD and Technical to fulfil all procurement needs Procurement & Logistics • Oversee procurement of both food and non-food items (e.g. packaging, kitchen equipment), • Openly discuss new ingredients, ideas and products, whilst managing the full sourcing lifecycle. Cost Control & Analysis · Collaborate with Quality/Technical teams to ensure product specifications meet operational, legal and customer requirements. • Monitor market pricing trends and identify cost-saving opportunities, • Analyse procurement data to inform recipe costing and margin protection, • Support budgeting and financial forecasting processes with monthly spend reports and quarterly purchasing presentations., • Provide updates to key stakeholders, ensuring alignment and responsiveness across departments. Stock & Inventory Management • Maintain stock availability through effective inventory control and supplier planning with the warehouse supervisor and order accordingly., • Monitor all inbound deliveries to ensure SLA’s are maintained., • Support teams with weekly stock takes and delivery accuracy checks Quality Assurance & Compliance • Ensure product specifications, labelling and traceability documents are accurate and available to the Technical department. Forecasting & Planning • Use historical data, market trends and business plans to forecast procurement needs, • Support the team with ensuring no components are out of stock or over ordered., • Implement ingredients which drive operational efficiency with the Head of Production. Candidate Requirements Essential: • Ideally 5 years of proven experience in a food purchasing role (ideally in chilled/FMCG environment), • Experience working with Japanese or Asian food suppliers, • Strong supplier negotiation and relationship management skills, • Solid understanding of import procedures, food safety and stock management, • Data-driven with strong Excel and reporting skills, • Excellent attention to detail, organisation and communication skills, • Ability to work under pressure and manage multiple priorities Desirable: • Familiarity with inventory systems, • CIPS qualification or similar Job Title: Purchasing Manager Location: Feltham, Middlesex Salary: £40,000-£45,000 Contract Type: Full-Time, Permanent Reports to: Managing Director

We are looking for a Beauty Consultant to represent our brand at Harrods, on a 2-day-per-week contract. General duties • Always provide an excellent level of customer service., • Actively traffic stop to attract new customers and build brand awareness., • Provide makeup and skincare consultations as per Company and Store requirements., • Meet artistry expectations and have good artistry techniques while relaying the BY TERRY message., • Book appointments and build ongoing client loyalty. This includes customer database building for BY TERRY specifically as well as store databases to meet both Company and Store KPI expectations. Customers should be contacted regularly to check on how products are working and invite to events., • Ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day. To communicate with your manager regarding out of or low stocks and to replenishing where necessary and to ensure products are displayed within current company guidelines., • Maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensuring all consultation areas are always clean and ready to use. All surfaces, products and brushes should be cleaned and sanitised after each client. It is also vital that good personal hygiene practice is followed throughout the day and to the latest guidelines., • Effectively manage transactions. Stores where required will provide necessary cash handling training., • Be an active team member. Be friendly, approachable, outgoing, punctual, extremely presentable, trustworthy, and reliable. You will be expected to produce your own content for social media and produce and submit at least one ‘look of the week’ or item of content each week., • Always represent the BY Terry brand in the best possible way. Sales • Achieve sales targets and KPI’s as set by the company., • Be a good consistent seller who link sells all the time with the Hero 5 and newness., • Achieve brand items per transaction (IPT) and average pound sale (A£S) expectations., • Currently set at:- IPT = 3. A£S - £150, • Actively promote new launches and promotions. This includes build up discussions with clients and other departments, booking appointments and tracking sales., • Always be aware of daily/weekly personal and counter targets, track sales and feedback any sales information as required at the end of each day. Company : "Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder. Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty. With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.

Data Quality Officer – 6 Month Fixed Term Contract Hybrid, London - City Full time, Fixed Term Salary: £26,000 per annum (pro-rata) Our mission The overarching purpose of the Chartered Insurance Institute (‘the Institute’) is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. By doing this the Institute builds and maintain public trust in the insurance, financial planning, and mortgage advice professions. Our vision Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly. Your role As a Data Quality Officer, your mission is to enhance the accuracy and completeness of the CII's records. By addressing data gaps and replacing dummy data with up-to-date information, you will help the Institute operate more efficiently, reduce processing errors, and improve communication with members and target audiences. You will methodically work through data records allocated from the CRM database, filling in missing information, replacing inaccurate data, and liaising with Customer Services for further member support. Throughout your work, you will have access to support from the CRM Manager, Membership Manager, Data Governance Manager, and Data Protection Officer. You • You have proven administrative experience, particularly in data management and customer service., • You are skilled in using and maintaining databases, with knowledge of CRM systems like D365 or Salesforce., • You thrive on improving data quality and ensuring accuracy., • You enjoy methodical work and take pride in maintaining clean, validated records., • You collaborate effectively with various departments to support data integrity., • You are a confident communicator, comfortable making phone and email enquiries to gather necessary information., • You are detail-oriented and can efficiently identify and correct data discrepancies., • You value compliance and ensure all data handling aligns with GDPR and data protection regulations. Your benefits In addition to a market-benchmarked base salary, here are some of the benefits you can expect from CII as a valued colleague: • 10% non-contributory pension, • 30 days annual leave + bank holidays (pro rata), • Healthcare cash plan, • Life assurance, • Modern office space located in 20 Fenchurch Street (Walkie-Talkie) with free Sky Garden access and discounts Next steps If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert. If you have any queries or require assistance, please get in touch on and we will endeavour to come back to you as soon as possible.

Our customers are at the heart of Oliver Bonas so you will support and communicate effectively by following our customer service procedures and guidelines, providing exceptional service and owning any queries from beginning to end. Maintaining excellence as well as creating seasonal magic is what ma

Building Services Contract Manager M&E Service Provider Commercial Building - City of London £65-68,000 Salary Car Allowance Annual Bonus Pension Etc Our customer are one of the leading FM and HVAC services providers in the UK and with global coverage, who seek a Contract Manager to run one of their long-held commercial multi-tenant buildings in the City of London. This organisation are responsible for planned and reactive maintenance to electrical, mechanical and general building services systems within this building, man-management of a team of multi-skilled engineers, support staff as well as liaison with specialist contractors to deliver a 5* service. Guideline salary for this position is up to £68,000 for the right individual, while package comprises of a car allowance (£5,000) as well as a discretionary bonus of up to 20%, as well as a standard company pension. Day-to-day duties and responsibilities include but are not limited to: • Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management, • Delivery of contractual commitments and monthly, quarterly and annual reporting to the client, • Delivery of internal monthly reporting and presenting to senior stakeholders, • Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements, • Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability, • Ensure succession planning arrangements are in place, • Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I, • Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services, • Direct management and engagement of preferred/approved supply chain, • Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience, • Delivering complex projects and ensuring successful delivery, • Risk management - identify risk and adopt appropriate mitigation measures, • Compliance management – ensuring all activities comply with current statutory legislation While candidates do not need to be qualified in an engineering it is preferable, and any interested parties must have a demonstrable history of delivering M&E maintenance or TFM contracts within a commercial / corporate services environment. Person Specification • Experience as an operational and serviced focus leader, in a similar role, • Possess solid understanding of contract commercials, • Be innovative & have proven capabilities to develop & grow contracts / portfolio, • Experience at interfacing at all levels throughout an organisation, • Able to command credibility and can influence a broad range of stakeholders, • High level of personal credibility, customer relationship management, networking and interpersonal skills, • Proven change management experience in the development & implementation of strategic plans, • Exceptional collaboration and community building skills, • Understanding of contracts and commercial models in the market, • Understanding of Industry knowledge and trends Based in the City of London, the building comprises landlord services as well as some tenant/shared areas with tenants of the building being typical of the City, mainly financial / professional services firms. As such, the successful individual will be customer-focused and articulate, capable of delivering a strong service, be reachable and accountable with regular meetings, and drive positive culture for the site-based team. With a huge range of contracts across multiple sectors within the commercial environment including Real Estate and Corporate, Healthcare and Critical Engineering, there are multiple avenues for progression for a dedicated and motivated contract/account manager looking to further their career.

Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead the operational strategy and execution across our growing banking platform. Reporting directly to the CEO and serving as a key member of the Senior Leadership Team, the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering scalable, resilient, and client-centric operations that are fit for the digital age. Key Responsibilities: Strategic Leadership • Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions., • Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage., • Lead all banking operations, including critical third-party and outsourced service providers, ensuring seamless service delivery and adherence to SLAs., • Design and optimise processes for operational efficiency, quality, control, and regulatory compliance. As first-line owner of financial crime risk management and controls, the COO will ensure efficient and compliant operational execution across the following risk areas: • KYC & Customer Due Diligence (CDD): Oversee end-to-end KYC lifecycle, including onboarding, periodic reviews, and trigger-based updates., • Client Onboarding: Deliver compliant, efficient onboarding journeys aligned with risk appetite and regulatory requirements., • Transaction Monitoring: Ensure timely, effective investigation and escalation of alerts, including SAR management., • Sanctions Compliance: Oversee screening and escalation processes for sanctions adherence across clients, payments, and vendors., • Anti-Fraud Controls: Implement and oversee fraud detection and prevention frameworks across all customer channels., • Surveillance: Monitor for market abuse and misconduct through robust communications and trade surveillance., • Governance & MI: Deliver actionable financial crime metrics, ensure first-line ownership of controls, and provide insight into emerging risks., • Act as the senior first-line lead for Consumer Duty, ensuring all customer journeys deliver good outcomes and fair treatment across the product lifecycle., • Embed Consumer Duty principles into operational processes, MI, complaints handling, and service design (price & value, consumer understanding, product suitability, support)., • Lead delivery of customer outcome testing and ensure operational ownership of resulting action plans and improvements., • Drive a culture of accountability for conduct and customer outcomes within the operations function., • Lead the delivery of high-integrity, real-time payment and settlement services across multiple channels and currencies., • Ensure compliance with payment system rules, internal policies, and applicable regulatory standards (e.g., Faster Payments, BACS, CHAPS, SWIFT)., • Maintain a strong first-line control environment, aligned with enterprise risk frameworks and regulatory requirements and expectations, including the safety of client assets (segregated, safeguarding, CASS etc.), • Ensure ownership and effective execution of first-line risk and control responsibilities, including RCSA, control testing, and incident management., • Provide timely and transparent operational risk reporting to the Executive Team and Risk Committees, including emerging risks and remediation status., • Ensure adherence to enterprise-wide risk policies, with clear accountability for first-line execution., • Lead the development and execution of the Bank’s operational resilience strategy, including scenario testing, impact tolerances, and disruption readiness., • Ensure comprehensive and regularly tested Business Continuity Plans (BCPs) are in place and tailored to the Bank’s critical business services., • Lead operational planning and budget management, ensuring alignment of resources to strategic priorities., • Inspire, lead, and develop a high-performing operations team aligned with the Bank’s mission, culture, and values., • Continuously assess the operating model and talent requirements to ensure capability, agility, and succession readiness., • Develop clear partnership, sourcing and location strategies to optimise business performance., • Serve as an active member of the ExCo, contributing to enterprise-level strategy, planning, and performance oversight., • Bachelor's degree in Finance, Business, or a related discipline; MBA or equivalent postgraduate qualification preferred., • 15+ years of progressive leadership experience in banking or financial services, with proven expertise in operations, payments, and risk control environments., • Deep knowledge of operational frameworks, payment systems, and regulatory standards (e.g., AML, KYC, CASS, PSD2, Consumer Duty)., • Demonstrated success leading large, multifunctional teams in complex, regulated environments., • Experience embedding regulatory principles into scalable operational processes., • Visionary and results-driven, with excellent judgment and commercial acumen., • Strong communicator and cross-functional collaborator, including at Board and ExCo level., • Pragmatic leader with high integrity, resilience, and a deep sense of accountability. This is more than a senior leadership role — it’s a chance to shape the operational backbone of a future-forward financial institution. As COO, you’ll be instrumental in defining how we scale, serve our customers, and respond to a rapidly evolving regulatory and operational landscape. Join us in building a platform that is efficient, resilient, and designed around fair customer outcomes. Location · London (5 days per week in the office) · Travel to other locations may be required on occasion. Diversity Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

University of the Arts London (UAL) is seeking to appoint a Head of FM Contract Services who will be responsible for the management and direction of FM service contracts across the UAL estate portfolio. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. Now is an exciting time to be joining UAL to take up this role. A 10-year Estates Strategy has been developed which will see the delivery of new campuses for London College of Fashion (completed in 2024) and London College of Communication (to be completed in 2027) as well as a period of estate transformation across our existing portfolio that ensures the UAL estate is fit for purpose, sustainable and provides world-class facilities and experience to our students, staff and partners. Following the appointment of new Associate Directors in the areas of Estate Development and Facilities Management in 2024, we are now embarking on an investment in the team that will see the appointment to c.25 new roles in these areas. The Head of FM Contract Services is a pivotal role within the Estates Team and is responsible for leading on the strategic delivery of hard and soft FM services across a diverse and creative multi-site estate, ensuring outstanding service for students, staff, and visitors alike. In this role, you’ll oversee the performance of key service partners, manage the Estates Helpdesk, and drive continuous improvement across all FM operations. You’ll work closely with senior stakeholders, Procurement, and Finance to ensure value for money, compliance, and innovation in service delivery. Your leadership will be instrumental in shaping a safe, sustainable, and customer-focused environment. We’re looking for someone with a strong background in facilities management, ideally with senior-level experience across multi-site estates. You’ll need a relevant qualification related to facilities management or contract management and a proven track record in contract management, budget oversight, and service delivery. Experience with CAFM systems, leading Helpdesk teams, and driving performance against KPIs is essential. The Candidate Brochure can be viewed at ___. For a briefing discussion please contact our retained advisors Michael Hewlett () and Joe Glendon () at MRG. Applications should consist of a CV and covering letter. Closing date for applications is Sunday 7th September 2025. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Exciting opportunity to work with a Big4 Company as a Business Analyst, based in London, UK! Business Analyst Contract duration: 6 months Location: London, UK (3 days onsite, 2 days WFH) This is a compliance, operations and data analytics-based role. The candidate is expected to perform operations-based duties in order to understand the full scope of the assignment. The candidate is expected to own their own workflow and follow established processes aimed at maintaining data integrity. The ideal candidate should possess a forward-thinking mindset; learning the project they are assigned and then seeing if there is any room for process improvement or driving automated solutions. Responsibilities: • Analyze asset data, propose process improvement, and drive system enhancements for asset management., • Use a combination of analysis and intuition to define, validate, and combine datasets across multiple sources, • Ability to understand, simplify, statistically analyze, and effectively interpret data and report problems through written and/or graphical formats • Drive weekly team output while driving side projects based on business needs., • Assist in solution testing, debugging and documentation and system issue support., • Ability to analyze repetitive work and drive automated solutions, • Drafting of new Standard Operating Procedures (SOPs), Work Instructions, Guidelines by coordinating with functional heads, respective managers, and subject matters experts. • Use Visio, diagrams and flow charts that increase the user's comprehension of material., • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation, • Conduct and support review cycles of new and existing documentation, • Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customer service and interpersonal skills., • Ability to work independently and manage one’s time., • Knowledge of business and management principles involved in strategic planning., • Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus., • Ability to Develop, review and map processes, workflows, and technical documentation, • Demonstrated ability designing effective solutions to complex problems; intuitive/natural aptitude for problem solving. Education/Experience: • Bachelor’s degree in business management, economics, finance, accounting or relevant field required.