Customer service manager jobs in Colchester - Page 2Create job alerts

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. Coordinate the physical retail custome

Job Description A leading engineering manufacturer is looking for an experienced Aftermarket & Spare Parts Customer Service Manager to take ownership of a high-value, high-pace parts operation supporting customers across the UK, Europe, and worldwide. This is a hands-on leadership role where technic

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes.

A leading technology firm in the UK is seeking a Principal Service Manager to oversee key customer relationships and service delivery. This role involves ensuring the success of strategic customers, meeting service commitments, and leading onsite teams. Ideal candidates will have over 5 years of exp

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec

Senior Assistant Customer Services Manager should be competent in the following Orega processes:. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of custome

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. Applicants should have over 7 years in Service D

A growing healthcare technology company in Greater London is seeking a Learning & Development Manager for Customer Service to create training programs that enhance support team capabilities and boost customer satisfaction. This role involves building a Customer Service training framework, delivering

A retail services company in Greater London is looking for an individual to manage customer enquiries and sales of garage doors and products.

A prominent UK motor retailer is seeking an experienced Service Manager to join their team in East Midlands. The role involves implementing effective processes to maximize customer satisfaction and monitoring costs while maintaining quality standards.

As Senior Business Operations Manager, you will be responsible for leading and continuously improving Klarna Financial Services UK’s customer service operations. This position acts as the primary point of coordination across domains on UK customer service matters, identifying service risks, drivin

Technical Project Manager (Customer Service Platforms). Experience in Customer focussed functions / projects such as Claims, Case-management or Customer-service platforms; CRM/queueing/workflow exposure and secure integrations. The role will drive outcomes across digital claims journeys, case-manage

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

A leading motorway service operator in the UK is seeking an Assistant Manager to support unit operations and drive sales. The ideal candidate will have previous experience in management and a passion for customer service. Responsibilities include supporting the Unit Business Manager, motivating a te

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Drive regional customer feedback loops to inform service value propositions. Partner with developmen

Own regional customer service processes, acting as the expert and driving optimization, harmonization, and key Customer Service Experience initiatives. As the PMO lead, you will optimize and harmonize customer service processes, manage CRM (Service Cloud/Salesforce) and SAP-related initiatives, and

A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skil

Senior Customer Service & Experience ManagerWork with marketing and operations teams to encourage positive resident feedback. Experience** * Experience in hospitality and / or residential front of houseExperience in front of house customer service or customer experience and/or operational roles in r

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first culture, and collaborate with key departments t

A leading relationship bank in the United Kingdom is seeking an Assistant Banking Manager for their Teesside branch. This role involves significant customer interaction, managing account administration, and ensuring compliance with lending documentation. The ideal candidate will have strong interper

We’re hiring our first Learning & Development Manager for Customer Service - a hands-on builder who will create the training engine that scales HeliosX Customer Care. You’ll own end-to-end learning across the Customer Service lifecycle: onboarding, role proficiency, continuous development & high

Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Handle day-to-day customer queries and provide service updates in a timely, professional manner.

The role requires managerial experience and a commitment to excellent customer service in a busy environment. A leading garden center provider is seeking a Garden Centre Department Manager in Brigg.

A technology solutions provider based in Greater London is seeking a Service Delivery Manager to effectively manage client relationships and ensure the delivery of exceptional services. You'll work closely with multiple teams to monitor service performance and drive improvements. Essential skills in

A managed services provider in the UK seeks a Service Delivery Manager to enhance customer satisfaction and improve service delivery. You will lead service reviews and report on service performance, requiring 2+ years of experience in a customer-focused position. In this role, you will manage custom

A leading betting company is offering a position for a Retail Customer Service Manager in the United Kingdom. In this dynamic role, you will be responsible for delivering top-notch customer service and building positive relationships with customers. Given the nature of the business, passion for cust

A recruitment company in printing is seeking a Customer Service Manager with estimating experience to join their established team. You will manage customer relationships, handle quoting for standard and non-standard products, and communicate effectively with clients and suppliers to ensure customer

A leading gaming and betting company seeks a Retail Customer Service Manager passionate about sports and customer service. You'll play a vital role in delivering top-tier service in an engaging team environment at betting shops. Key tasks include processing transactions, managing customer relationsh

You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their European operations. My leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into

Technical Customer Services Manager – UK & Ireland – Tyres. Technical Customer Services Manager. As Technical Customer Services Manager, you will lead a team of 10 people and be responsible for all technical training, dealer audit programmes, warranty management, and product performance monitori

This Customer Service Manager role is central to delivering exceptional service across the organisation's customer base. Proven experience as a Customer Service Manager in FMCG for 3+ years. Our client is a leading fresh food distributor and brand builder across the UK / Ireland who are looking for

We are now hiring a Customer Service Manager to lead and elevate the customer service team — ensuring operational excellence, strong commercial alignment, and an outstanding experience for wholesale partners. Deputise for the Head of Department when required - Customer Service Manager. Provide str

Joining as Senior or Assistant Manager - Farming and Rural sector clients based from the firms Exeter offices you will take on the increasing management and client portfolio responsibility for the delivery of accounts, tax and wider services to clients focused within the rural, landed estates and ag

You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. As Operations Manager, you can expec

The service is more responsive to service users’ needs and provide quicker, clearer, more consistent and more appropriate pathways to services, supports and interventions. The organisation and structure of the Emergency Social Work Service was developed to provide an improved level of service to E

P assionate about customer service. You will r egularly act as Duty Manager, and alongside your team, ensur e health & safety and compliance regulations are adhered to , maximising member experience. As Operations Manager we are looking for someone who :.

Put the customer first in everything you and your teams do, driving service and guest reviews/feedback. You’ll be the driver of culture, leading your General Managers and bringing to life our ‘bring the fun’ value. You’ll provide clear direction and motivational leadership, be responsible fo

What you will be doingDeveloping and maintaining strong, long-term relationships with main contractor partnersDeveloping and implementing account plans with short-term objectives and long-term goals, outlining steps for achievementsSupporting our growth strategy by securing specifications during ear

From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Company descriptionJob Title: Field Account ManagerLocation:

You’ll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident’s needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. As a Care Home Operations Manage

This is a senior front-line leadership role within the Environment, Housing and Neighbourhoods Directorate, deputising for the Area Planning Manager and supporting the delivery of high-quality development management services. Carrington West are supporting a London Borough with their search for a De

Social & leisure activities - hot chocolate nights, movie nights, discos, and cinema trips Helping individuals build life skills, from managing money to personal care What Does the Role Involve? As a Day Shift Team Leader, you will: Provide specialist support to individuals with intellectual disabil