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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Work close to customers, and key senior stakeholders, to drive time-to-value, adoption, and long-term impact in this AI backed solution. Experience in project management, customer onboarding, or a si

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

With a growing installed base of 30 active customers, we are now expanding our Customer Success team to ensure these customers achieve maximum value from our platform and continue to grow with us. Proven track record in a customer-facing role (Customer Success, Account Management, or Clinical Applic

Customer Success Manager / Senior Customer Success Manager. This is a high-impact, hands-on Customer Success role, working directly with the Co-Founder to shape how Customer Success operates as the business scales. Shape how the Customer Success function evolves.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Customer Success role with high ownership in a founder-led, high-growth fintech infrastructure company.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

Customer Success Manager (SaaS / Publishing)Ashford (Hybrid 2 days in office)£40k - £45k + commissionDo you enjoy building long-term client relationship

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. B2B SaaS or services (customer success, account management, or sales).

A leading customer success platform is seeking a Principal Customer Success Manager to drive value for high-ARR accounts in a remote role. The ideal candidate has over 10 years in customer success, with experience managing significant accounts and an established track record in leading cross-functio

A leading global analytics firm seeks a Customer Success Manager to join their team in Greater London. The role focuses on ensuring the success of European clients by managing account renewals and driving customer satisfaction. Ideal candidates have over 5 years of experience in customer success and

A global financial services firm is seeking a Customer Success Manager to enhance client relationships and drive product adoption.

A leading SaaS company in the UK is seeking a Customer Success Lead to enhance customer onboarding and engagement while integrating AI tools.

We are growing 25% month‑on‑month and are looking to add to our Customer Success team. Work closely with the CEO and, CTO to define a strategy that enables the optimisation of AI across the Customer Success and Support functions; we want to build a lean and efficient CS function that is supporte

A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. This role requires a proactive approach to ensure customers gain optimal value from services like Donesafe and HandsHQ. The ideal candidate has over 2 years of e

A Senior CSE will liaise internally with Darktrace Customer Success Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met and to sustain consistent renewal and growth of customer accounts. The Senior Customer Success Engineer (Sr. It is a cri

A leading data center provider in Greater London is seeking a Customer Success Manager to oversee the post-sales experience for clients. You will be responsible for ensuring customer satisfaction, managing SLAs, and enhancing service delivery. The ideal candidate will have at least 5 years of experi

In this role, you will manage a team of Customer Success Managers to foster long-term customer relationships and ensure revenue retention and expansion. Applicants should have proven leadership experience in SaaS environments and a strong understanding of customer success principles. A leading tech

A leading tech company in London seeks a Customer Success Manager to oversee the success of enterprise customers. Ideal candidates will have 5+ years in customer-facing roles, strong communication skills, and a background in computer networking.

The role involves managing client relationships and ensuring successful service delivery in alignment with best practices.

A leading SaaS solutions provider in the UK is seeking a dynamic Customer Success Manager to enhance client value and engagement. Ideal candidates have 3-5 years of experience in customer success, strong relationship skills, and a consultative approach. This role involves building strong relationshi

Define and track customer success metrics, using data to inform strategies and report on the value delivered to the customer and the business. Work in close synergy with sales and technical teams to drive customer loyalty and satisfaction, ensuring a cohesive approach to long‑term customer success

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach.

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Identifying and understanding a customer’s adoption status and support history throughout the post-sales cycle; determining how to incorporate these elements int

Own and manage a portfolio of enterprise customers, acting as the primary point of contact for customer success. Develop a deep understanding of each customer’s environment, goals, and challenges. Guide customers in embedding AI into their workflows to improve efficiency and outcomes.

The ideal candidate will have 2–4 years of experience in customer success within a B2B SaaS environment and a proactive approach to managing account health. This role promises significant ownership and the chance to shape customer success strategies in an innovative company. A leading energy data

The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Minimum3years’ experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. The role of Customer Success Manager (CSM)istheprim

A cybersecurity solutions company in the UK seeks a Customer Success Manager to focus on public sector customers. You will manage your customer portfolio, ensuring successful adoption and driving growth through strong stakeholder relationships.

A leading digital content provider in Milton Keynes is seeking a Customer Success Manager to drive satisfaction, retention, and growth. The ideal candidate has at least 3 years of experience in customer success or account management, preferably within SaaS, and is adept with tools like Salesforce an

A leading content management platform in London is looking for a Scaled Customer Success Manager who is fluent in French and English. The ideal candidate has over 2 years of experience in customer success and is a self-starter with strong analytical and communication skills. This role involves manag

A leading AI-powered customer communications platform is seeking a Customer Success Manager to drive adoption and retention with their clients. This role involves leading post-sales activities, conducting training, and managing customer relationships.

The Customer Success Director is responsible for owning and growing a portfolio of Tier 1 customers, managing the end‑to‑end post‑sale lifecycle for complex, high‑value accounts. Architect outcome‑driven customer lifecycle strategies and mentor Customer Success Managers to ensure consisten

A fast-growing cloud company in the United Kingdom is seeking a Global FP&A Manager to act as a senior finance partner for their Customer Success organization. This role involves driving financial governance, insight, and performance reporting across the global Customer Success project portfolio.

Customer Centric Mindset: Demonstrates a deep understanding of customer outcomes, business models, and success metrics, aligning customer success plans with broader company strategy while proactively anticipating customer needs and market shifts. Drive customer programs to engage with all customer l

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Continuously impr

A leading enterprise software company is seeking a Specialist Customer Success Partner Manager to oversee customer accounts and implement financial solutions. This role involves developing strategies for customer engagement, ensuring software adoption, and maximizing customer satisfaction. If you ar

A leading enterprise software organization in Central London is seeking a Customer Success Manager to support enterprise clients in achieving their objectives. The ideal candidate must have experience in Customer Success or Technical Account Management, with a strong understanding of enterprise IT e

You will act as the primary point of contact for customers post‑sale, owning the full customer lifecycle from implementation through ongoing success. The opportunity to build and define Adaptive’s Customer Success function from the ground up in a brand new territory. Lead customer kick‑off cal

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. Oversee customer accounts and work with the Business Development Managers to ensure timely renewal of contracts, upselling and cross‑se

Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers. Hiya is hiring a Customer Success Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. Customer satisfaction sc

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and

A leading financial infrastructure company in the UK is seeking a Customer Success Lead to oversee their team's performance and manage strategic customer accounts. This role involves driving product adoption, ensuring high customer retention, and collaborating across multiple departments. The ideal

A global analytics company in the United Kingdom is seeking a Customer Success Manager to maximize customer value from their products. The successful candidate will drive customer engagement and retention while collaborating with cross-functional teams. Ideal applicants will have experience in custo

You might already be in Customer Success, Technical Account Management, or a similar role. Proven experience in Customer Success or Technical Account Management role is essential. As a Customer Success Manager, you will:.

A leading technology company is seeking a Customer Success Manager in Greater London to enhance customer engagement and ensure widespread adoption of their platform across enterprise clients in the legal, accounting, and finance sectors. The role requires over three years of experience in customer s

A global health and well-being provider is seeking a Senior Customer Success Manager to enhance client relationships and employee engagement.