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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Work close to customers, and key senior stakeholders, to drive time-to-value, adoption, and long-term impact in this AI backed solution. Experience in project management, customer onboarding, or a si

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

Customer Success Manager / Senior Customer Success Manager. This is a high-impact, hands-on Customer Success role, working directly with the Co-Founder to shape how Customer Success operates as the business scales. Senior Customer Success Manager level.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

With a growing installed base of 30 active customers, we are now expanding our Customer Success team to ensure these customers achieve maximum value from our platform and continue to grow with us. Proven track record in a customer-facing role (Customer Success, Account Management, or Clinical Applic

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. This helps customers recover lost retirement savings while enabling institutions to increase assets under manag

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Lead, shape, and elevate the customer experience across all touchpoints. Proven success overseeing account management and complaints or escalation teams.

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). If you want to join a brand that’s scaling fast, backed for success, and still small enough for your work to matter, this is the one.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You'll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewa

Design success plans with clear objectives and KPIs for each customer. Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice.

A leading SaaS solutions provider in the UK is seeking a dynamic Customer Success Manager to enhance client value and engagement. Ideal candidates have 3-5 years of experience in customer success, strong relationship skills, and a consultative approach. This role involves building strong relationshi

A leading data center provider in Greater London is seeking a Customer Success Manager to oversee the post-sales experience for clients. The ideal candidate will have at least 5 years of experience in customer-facing roles, with a strong background in service management and excellent communication s

Define and track customer success metrics, using data to inform strategies and report on the value delivered to the customer and the business. The Senior Customer Success Manager is required to ensure Cognigy’s customers feel supported and guided through their journey with implementing Cognigy’s

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

The role involves managing client relationships and ensuring successful service delivery in alignment with best practices.

In this role, you will manage a team of Customer Success Managers to foster long-term customer relationships and ensure revenue retention and expansion. A leading tech company in the Salesforce ecosystem seeks a Team Manager of Customer Success. Applicants should have proven leadership experience in

A leading content management platform in London is looking for a Scaled Customer Success Manager who is fluent in French and English. The ideal candidate has over 2 years of experience in customer success and is a self-starter with strong analytical and communication skills. This role involves manag

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach.

Customer Success Manager | eCommerce / Fashion Tech Start-up. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Identifying and understanding a customer’s adoption status and support history throughout the post-sales cycle; determining how to incorporate these elements int

A fast-growing cloud company in the United Kingdom is seeking a Global FP&A Manager to act as a senior finance partner for their Customer Success organization. This role involves driving financial governance, insight, and performance reporting across the global Customer Success project portfolio.

A leading energy data platform in the UK is seeking a Customer Success Manager to oversee product relationships across various accounts. The ideal candidate will have 2–4 years of experience in customer success within a B2B SaaS environment and a proactive approach to managing account health. This

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

The Customer Success teamcomprisesteam members who are experts on the suite of XR products. The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. Minimum3years’ experience in a B2B/Enterprise Customer Succes

Customer Centric Mindset: Demonstrates a deep understanding of customer outcomes, business models, and success metrics, aligning customer success plans with broader company strategy while proactively anticipating customer needs and market shifts. Drive customer programs to engage with all customer l

The ideal candidate has at least 3 years of experience in customer success or account management, preferably within SaaS, and is adept with tools like Salesforce and ChurnZero. A leading digital content provider in Milton Keynes is seeking a Customer Success Manager to drive satisfaction, retention,

The Customer Success Director is responsible for owning and growing a portfolio of Tier 1 customers, managing the end‑to‑end post‑sale lifecycle for complex, high‑value accounts. The Customer Success Director brings deep, established expertise in the insurance industry, including emerging tr

A leading AI-powered customer communications platform is seeking a Customer Success Manager to drive adoption and retention with their clients. This role involves leading post-sales activities, conducting training, and managing customer relationships.

A leading financial infrastructure company in the UK is seeking a Customer Success Lead to oversee their team's performance and manage strategic customer accounts. This role involves driving product adoption, ensuring high customer retention, and collaborating across multiple departments. The ideal

Backed by top-tier investors and growing fast, they’re now hiring their first dedicated Customer Success hires to help build the function from the ground up. You’ll be working directly with the Head of GTM and leadership team, shaping how Customer Success operates as the company grows. Proven ex

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while s

At ITRS, Customer Success is about being a trusted partner. Contribute to the refinement of Customer Success practices as our function grows. Proven experience in Customer Success or Technical Account Management role is essential.

A leading enterprise software organization in Central London is seeking a Customer Success Manager to support enterprise clients in achieving their objectives. The ideal candidate must have experience in Customer Success or Technical Account Management, with a strong understanding of enterprise IT e

Lead strategic customer engagement across assigned Stay clients, guiding them through all stages of the customer success management lifecycle. The salary range for candidates in applicable jurisdictions in the US for the position of Director, Customer Success, Hotel Program Strategy is between $109,

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. The ideal candidate will be proactive, customer-focused, and possess excellent communication skills to effectively manage customer relati

Hiya is hiring a Customer Success Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers. In this role, you'll own

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Experience working with customer success and/or client engagement tools. Customer Success M

A leading cloud service provider is seeking a Senior Customer Success Manager. In this role, you will partner with initial customers to drive product value and develop trusted relationships with executive sponsors to ensure they achieve full business value. You will manage customer onboarding strate

A global analytics company in the United Kingdom is seeking a Customer Success Manager to maximize customer value from their products. The successful candidate will drive customer engagement and retention while collaborating with cross-functional teams. Ideal applicants will have experience in custo

A leading technology company is seeking a Customer Success Manager in Greater London to enhance customer engagement and ensure widespread adoption of their platform across enterprise clients in the legal, accounting, and finance sectors. The role requires over three years of experience in customer s

A leading LegalTech company in Battersea is seeking a Customer Success Manager to join its Family Law Team. The ideal candidate will have 3-5 years of experience in customer success or account management and must possess strong organizational and communication skills. This full-time role involves bu

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Minimum 4+ years’ experience in a Customer Success, Account Management, or commercially focused client‑facing role within a B2

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Partner with product, success, data, and engineering teams to deliver a cohesive customer experience. Customer

Ideal applicants should have a background in customer service or sales, excellent communication skills, and a proactive approach. A dynamic service company in Hemel Hempstead is seeking candidates for a customer service role. The position involves establishing customer relationships, maximizing rete