Customer success jobs in Cannock - Page 7Create job alerts

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Work close to customers, and key senior stakeholders, to drive time-to-value, adoption, and long-term impact in this AI backed solution. Experience in project management, customer onboarding, or a si

Customer Success Manager / Senior Customer Success Manager. This is a high-impact, hands-on Customer Success role, working directly with the Co-Founder to shape how Customer Success operates as the business scales. Senior Customer Success Manager level.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Lead, shape, and elevate the customer experience across all touchpoints. Proven success overseeing account management and complaints or escalation teams.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. This helps customers recover lost retirement savings while enabling institutions to increase assets under manag

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

A leading company in the quantum technology sector is expanding its European Customer Success team and looking for an experimental physicist who thrives on solving real‑world challenges in the lab. Confidence and clarity in customer‑facing technical discussions. Willingness to travel to customer

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You'll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewa

A leading game server provider seeks a Customer Success Operator to deliver effective support to players and server owners. This role involves handling customer inquiries and ensuring efficient problem resolution. Applicants should have strong communication skills, a problem-solving mindset, and pri

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. Senior Customer Success Manager - Moveworks. You will evolve and iterate on our customer onboarding strategy.

Customer Success Manager – Telematics. Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

A leading IT services firm in Greater London offers a Customer Success Internship designed to provide practical experience in managing client relationships and learning about AI-driven solutions.

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

A dynamic technology startup in London is looking for a Customer Success Manager / Inside Sales to manage customer relationships and drive growth in a high-paced environment. This hybrid role involves onboarding, upselling, and ensuring customer success.

A global performance management leader is looking for a Customer Success Manager to drive customer satisfaction and retention in the UK. Ideal candidates should have 5–7 years of experience in customer success or account management within a SaaS context.

A leading educational solutions company in the United Kingdom is seeking a Manager, Customer Success to lead a team of specialists in enhancing customer engagement throughout the customer lifecycle. The ideal candidate will have over 5 years of experience in Customer Success and proven team manageme

A dynamic financial technology firm in Greater London seeks a Customer Success Director to oversee Tier 1 customer accounts. With over 8 years of experience in B2B SaaS, the candidate should have a proven track record in customer success and the ability to drive adoption in complex environments.

As ourCustomer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live.

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. Our EMEA Customer Success Team comprises a dynamic team of over 30 professionals, spanning the UK, Netherlands, France and Germany. Account Manageme

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with o

A leading hospitality technology firm in Greater London is seeking a Professional Services Consultant to enhance customer onboarding and support. You will manage customer relationships, conduct training sessions, and resolve technical issues ensuring clients effectively utilize the platform.

A fast-growing cybersecurity firm in Greater London is seeking an experienced Customer Success Team Lead to mentor a team of Customer Success Managers. The ideal candidate has significant experience in Customer Success or Account Management within a B2B SaaS environment. This role involves balancing

Beyond traditional customer success, you'll drive innovation in how we leverage AI and automation to deliver exceptional support at scale, setting the gold standard for AI‑enabled customer success within the sustainability SaaS space. Contribute to building scalable customer success processes, mai

The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. We define our Customer Success strategies,

A fast-growing data platform company seeks a Customer Success Lead to manage senior client relationships and ensure successful platform adoption. In this hybrid role based in London, you will engage with stakeholders to execute customer success plans, identify risks, and contribute to the developmen

Customer Success / TAM / Solutions / SaaS client‑facing role. The next phase is commercial scale — and Customer Success is central to that. Building the Customer Success function from the ground up.

An innovative AI platform for managing enterprise solutions is looking for a Customer Success Manager based in London. The role entails coordinating customer relationships and working closely with sales and support teams to enhance user experience.

As our Customer Success Manager, you are the architect of that transition. Implementation Architect: Customer Success Manager. From the moment the contract is signed, you own the timeline, the tasks, and the successful “Handover to Live.

Has 3+ years in B2B SaaS Customer Success at a high-growth startup. Is obsessed with customer experience. You go to extreme lengths to deliver an exceptional customer experience.

The position provides an opportunity to shape customer success strategies and improve technology adoption. A leading software development platform is seeking a Customer Success Architect III to enhance engagement efforts. This role involves aligning technology solutions with customer needs and requi

In this hybrid role, you will manage service operations, ensuring high-quality customer support. The ideal candidate possesses strong skills in service planning and must be dedicated to customer satisfaction.

Customer Adoption and Success Manager. Years in SaaS Post-Sales Leadership: Proven experience in Customer Success, Product Adoption, or Digital Account Management, specifically within a high-growth SaaS environment. Customer Adoption and Success Manager.

Reporting to the VP of Customer Success, this is a dynamic, client-facing role suited to someone who builds lasting relationships and thrives in a commercially focused environment. Build and maintain Success Plans for accounts, including objectives, success metrics, risks and milestones. Customer Su

The Customer Success Lead will operate as a player‑manager, leading the day‑to‑day execution of the Customer Success team while also owning and managing a portfolio of strategic customer accounts. The Customer Success Lead will shape team strategy, operational excellence, and scalable processe

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long‑term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, un

The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide excellent customer service to their assigned account base. German Speaking, Customer Success Manager. The Customer Success Manager is responsible for partnering with assigne

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. A commitment to customer success and collaboration is required. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform.

A leading analytics company is seeking an experienced Enterprise Customer Success Manager to enhance customer satisfaction and drive adoption across strategic accounts. The role involves managing relationships with key stakeholders, guiding customers through their lifecycle, and collaborating cross-

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. The role requires strong customer relationship skills with at least 3-4 years of experience in tech or SaaS. The ideal candidate will manag

A leading SaaS security firm is seeking a Customer Success Manager in London. The successful candidate will be responsible for building relationships with customers and driving revenue growth through effective sales strategies.

A data intelligence company in Greater London is seeking a Customer Success Manager. This role involves building relationships with clients, ensuring successful onboarding, and providing expert support related to maritime data.

A leading recruitment marketing platform in the United Kingdom seeks a Customer Success Manager to oversee onboarding, cultivate client relationships, and enhance customer retention strategies.

A leading compliance SaaS provider is seeking a passionate Customer Success Manager in Greater London. The ideal candidate will have over 3 years of experience in Customer Success or Account Management, strong analytical skills, and the ability to negotiate effectively. This role involves developing

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Client Services team includes customer success, support, and solutions engineering. The Customer Success Manager (CSM) is responsible for managing and growing a

A technology solutions provider is seeking a Technical Customer Success Manager to own post-sales customer relationships and ensure onboarding, adoption, and long-term value. Responsibilities include managing customer success plans, facilitating engagement, and translating customer challenges into a