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As a Senior Agency Customer Success Manager at Smartly, you will.Act as the main point of contact for agency activation partners to deliver an exceptional experience, ensure they get the most value out of their social advertising, and foster long-term collaborative relationships.Be a specialist in t

As a leader overseeing the EMEA Strategic Customer Success team, you will manage a group of Strategic Customer Success Managers dedicated to driving usage, adoption, renewal, and expansion of Darktrace products within strategic accounts. Strategic Customer Success Director, London. You will work wit

You will craft joint customer success plans that include agreed upon scope, goals, timelines, customers, success metrics and build plans to overcome barriers to customer advocacy, expansion and/or retention. Highly experienced and proven professional within the Customer Success field, including exte

ISI Markets is looking for a Customer Success Executive (“CSE”) to join our Global Customer success team. Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary). Customer Success Advisor - United Kingdom.

The Head of Mid-Market Sales will be responsible for our mid-market sales function, focusing on acquiring and expanding relationships with fast-growing financial services firms. Cross-Functional Collaboration: Work closely with Marketing, Product, and Customer Success to align on customer needs, com

Reporting to the Senior Global Product Marketing Manager, Platform & Tech, you will work closely with Account Management, Product, Tech, Sales, Data Science and Marketing to drive and enable global hands-on-keyboard adoption of our technology platform with our clients. Director, Product – Performa

Strong experience in Digital Marketing Solutions and knowledge of Adobe's competitive landscape. Develop a strong post-sales strategy for your portfolio to maximise value from Adobe's solutions. Provide thought leadership and domain expertise to the customer success organization, clients and Adobe's

As a Principal Customer Success Manager on our EMEA Success team, you will serve as a subject matter expert within Fullstory, leading complex, enterprise-level customer engagements, driving strategic impact on the overall end-to-end journey framework, and providing thought leadership across the Cust

Join us as a Commercial Optimisation & Pricing Manager at Barclays where you will help shape the future of banking by driving the success of the consumer banking segment through customer pricing, market analysis, credit risk management, performance, and journey optimisation initiatives. To be succes

Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. Customer Success Manager, Mid Market (Translation & Localization industry experience required - Expression of Interes

You’ll operate with high autonomy, working closely with engineering, sales, product marketing, and customer success to deliver a market-defining product. Work with Sales and Product Marketing to align product strategy with the B2B buyer journey and drive adoption, retention, and expansion. Define

Partner & Customer Success Manager (Europe-based). Get notified about new Customer Manager jobs in. Customer Support Manager (SaaS/Software).

The CS works with the Account Management team to ensure that our clients understand and get tangible value from the LIONS Intelligence portfolio of products: The Work, Contagious IQ, WARC, and Effie. The CS’s interactions with these key accounts are to increase their understanding and usage of our

Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful. Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and m

Provide corporate management advice (Management Systems and Auditing) as required. Principal Health and Safety Management Consultant. Create, deliver and oversee health and safety management objectives and delivery plans implemented by Professional Services to achieve customer success.

This is a vital role within the organization and is key to Pegas transition to as-a-Service and directly impacts overall customer success and the evolution of our product and service capabilities. Pegasystems is growing and our Cloud Acceleration Group is seeking an experienced customer facing exp

The Customer Success team is composed of our Product Specialist group, a team of highly trained product experts as well as our Account Managers, who provide strategic guidance to our robust book of business, spanning from Fortune 1000 businesses to some of the largest financial institutions in the w

Customers are the lifeblood of our company and Qumulo is looking for strategic, customer focused and results-driven Customer Success Managers (CSM). Customer Success Manager (Technical), UK. Own the ultimate success of Qumulo customers, including customer onboarding, installation, retention, and ren

We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. All successful candi

Customer Success Manager - Spanish or Italian Speaking. Customer Success Manager - Spanish or Italian Speaking. Customer Success Manager - Spanish or Italian Speaking.

An awesome opportunity has arisen for a Manufacturing focused, Senior Customer Success Manager to join our team!. Senior Customer Success Manager - Manufacturing. Advocate for customers internally, influencing product development based on industry trends and customer feedback.

Previous experience in Customer Success Operations, Sales Operations, or a similar analytical/process-oriented role. The CS Ops Specialist will be a key member of our Customer Success team, responsible for optimizing the processes, tools, and data that enable our Customer Unit teams to deliver excep

Defining compliance programs from start to finish, working with the Program Support teams to execute on tasks required to achieve client milestones;. Customer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs, working with our cust

Strategic Account Manager, France, London. In this role, you will lead the business relationship and customer journey for a portfolio of strategic and high-profile customers. Produce and embed individual Account Management Plans for every customer, setting out defined goals and measures of success.

Customer Success manager, Customer Success Director, Head of Customer Success, Client engagement, client relationship, client success. You’ll get the best of both worlds: the security of an award winning platform and the excitement of scale-up growth. If you’re excited by the idea of shaping how

Corsearch enables brand owners to discover, monitor and control the use and misuse of their brands and associated products and services online and is the industry market leader. Corsearch does this in an increasingly complex global digital environment, with online brand protection solutions that cov

Canary's hospitality-specific AI platform.Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests.Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to delive

You will work closely with the Sales, Product and Customer Success team to improve the sales cycle, including optimizing lead generation, pipeline creation and conversion rate. You have experience in 360° sales and love being responsible for the entire sales cycle. Are you an open-minded person who

Work closely with Product, Sales, and Technology teams to refine the customer success strategy. Customer Success/Technical Support. Respond to customer queries, ensure satisfaction, and proactively identify areas for improvement.

Customer Success Manager — Operations at Plentific. Experience managing operational tasks within customer success or account management. We harness technology and data-driven insights to streamline operations for landlords, letting agents, and property managers, enabling them to optimize maintenan

We offer the largest production blockchain platform globally, driven by our passion to code, create, and build an open, accessible, and fair financial future, one piece of software at a time. You’ll stay up to date on all Blockchain. Deliver best-in-class service to millions of customers using Blo

Customer & Product Support (C&PS) sits at the intersection of sales, customer success and technical support. Lead on wider incident responses in partnership with SRE, ensuring the customer impact is known and acting as a liaison between Engineering and the Support team to ensure customers are receiv

Strategic Customer Success Manager. In this role, you’ll partner with a small portfolio (1–5) of our largest, most strategic customers—ensuring their long-term success and maximizing their value from ROLLER. Customer Success or a related role within SaaS.

We are now hiring our first dedicated Revenue Operations Manager to help design, build, and optimise the systems, processes, and insights that drive growth across our channel, direct sales, customer success, and marketing teams globally. Career progression — this role can evolve into a Head of Rev

If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe. Referrals increase your chances of interviewing at Adobe by 2x. Lead a top-performing team of Education Customer Success professionals passion

Customer Success, Risk Intelligence, Consulting OR preferably with a SaaS company. Facilitating customer meetings and presentations to establish trusted advisor relationships Having worked across European customers. The Customer Success Managers (CSM) help Sayari's existing clients effectively lever

The Customer Success Manager at IPC Systems, Inc. TITLE: Customer Success Manager. REPORTING TO: Regional Head of Customer Success Manager.

Have the ability to work in the London or Amsterdam Smartly office for 3 days a week. Are you comfortable going into our London or Amsterdam office at least three times per week? * Select.

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. Get notified about new Head of Customer Success jobs in. Head of Customer Success ��

International Government Affairs Strategist. Account Content Strategist, Executive Marketing. The Customer Success Strategist is instrumental in helping customers maximize value from Gainsight’s solutions and serves as trusted partners and thought leader in Customer Success.

As a Retail Strategist, you will deliver world class customer success, challenging our customers to be brave enough to change their ways of working so they can realise better margins and higher profits!. Get notified about new Strategist jobs in London, United Kingdom.

Guide customers on their automation journey, ensuring seamless solution adoption and long-term success. Working closely with a global, highly skilled team, you’ll ensure customer success by providing technical expertise, problem-solving, and valuable insights into our product’s future. Every rol

Pendo's Technical Account Managers serve as strategic partners who deliver proactive technical guidance to maximize customer value realization. Senior Technical Account Managers. As a Senior Pendo TAM, you will partner cross-functionally with Customer Success Managers, Account Directors, and Product

As a Technical Account Manager, you’ll lead strategic technical relationships with Kraken’s largest utility clients, in a high-impact role at the intersection of technology, transformation, and operations. Technical Account Manager, Customer Success Engineer, Solutions Engineer, Enterprise Archi

Monitor creator churn, proactively identifying at-risk creators and developing retention strategies. The Creator Success Manager will be the primary point of contact for creators, ensuring their success and engagement on the platform. Act as the voice of the creator within the company, collaborating

Flexible, with work from our office Monday to Friday; remote work is not offered. Experience in growing customer success functions and supporting revenue growth in a rapidly expanding business. This role offers the opportunity to shape and execute the company's client success strategy, collaborate w

We’re looking for an Strategic customer success manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. Meticulously project manage programs that will help customers drive adoption, business value and renew usage of Writer. Produce and then “processify” decks, L

We’re looking for a Revenue Operations Manager to help drive Fonoa’s go-to-market performance and strategic alignment across Sales, Marketing, and Customer Success. In this high-impact role, you’ll work closely with senior leadership to scale processes, systems, and insights that support reven