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As a Customer Sucess Director you will Experience & Expertise • 8+ years of Customer Success, Account Management, or related leadership experience in Capital Markets, Enterprise B2B SaaS, or Financial Data. Design data-driven strategies to improve platform adoption, drive new opportunity creat

Customer Success Manager – Membership Association. Leading membership association seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. We are seeking

As we scale our innovative SaaS platform, we're building a world-class Customer Success function from the ground up—and we need an exceptional leader to make it happen. This is a rare opportunity to shape and lead our Customer Success function from scratch. As our Customer Success Manager, you'll

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation.

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. As the business

Sales and Customer Success Officer. Support B2B customer success to increase recurring and repeat business. Customer-centric, data-informed decision making.

Founding Head of Customer Success, primarily office based with regular on-site customer visits. Founding Head of Customer Success. Founding Head of Customer Success,.

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

Customer Success or Account Management in a B2B SaaS business. Get notified about new Customer Success Manager jobs in. Placing Top Sales & Customer Success Talent into Martech & SaaS Vendors across the UK & EMEA.

Identifying and understanding a customer’s adoption status and support history throughout the post‑sales cycle; determining how to incorporate these elements into the overall customer success strategy. The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of t

The Customer Success Manager is responsible for renewing contracts and growing spend commitment from Getty Images’ customer base, comprising French and English speaking clients across Europe. The Customer Success team works to maximize the lifetime value of our annual subscribers by positioning pr

Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challengi

A leading cybersecurity certification organization is seeking a Customer Success Manager based in the UK to enhance customer satisfaction and retention across the EMEA region. Candidates should have over 5 years in a Customer Success role, a bachelor's degree or equivalent experience, and skills in

We're looking for an experienced Senior Customer Success Manager on the Client Services team, who defines the ‘’farmer’’ mentality – someone who thrives on nurturing deep-rooted relationships and harvesting long-term value from a sophisticated book of business. Customer Success or Account

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experien

A leading construction supplies retailer in York is seeking dedicated team members to enhance customer service and drive store sales. The role includes managing customer communications, maintaining a quote bank, and exploring sales opportunities.

We are looking for a passionate and experienced Senior Customer Success Manager to join our team as a strategic partner to our key customers. A proven background in a customer-facing role such as Customer Success, Account Management, or Consulting, where you've been responsible for building strong r

A leading veterinary software company is seeking a Customer Success Manager to drive customer satisfaction and success for ezyVet clients. This hybrid role, based in Greater London, involves managing relationships with key accounts, collaborating with various internal teams, and ensuring customer ne

Years of SaaS Customer Success Experience. Customer Success Manager - Accounting. Support the full customer journey from onboarding to renewal and expansion.

Be among the first members of the Customer Success team and help define how we approach customer success at TechWolf and track, monitor and improve customer health. Customer Success Managers run targeted engagements to help customers derive maximum value from their skills data, leading to project su

The ideal candidate will lead customer engagements, design scalable solutions, and collaborate cross-functionally to deliver impactful results.

German-speaking Mid-Market Customer Success Manager. Customer Success or Account Management ideally within SaaS, eCommerce, or logistics. Mid-Market Customer Success Manager (German-speaking).

A leading AI video platform in Greater London is seeking a Customer Success Manager to oversee revenue retention and drive expansion across enterprise accounts. This strategic role requires building strong relationships with key stakeholders, ensuring customer success, and collaborating closely with

A leading cybersecurity firm in the United Kingdom is seeking a Solutions Architect.This hybrid position requires working closely with clients during product integration, addressing technical issues, and managing multiple projects.The ideal candidate will hold a Bachelor's degree in Computer Science

You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists. Duffel is hiring a Customer Success Manager (CSM) to maximise our customers�

A growing SaaS video platform is seeking a Customer Success professional to drive customer experience and engagement. Ideal candidates have at least two years in a Customer Success role, are fluent in English, and possess strong skills in HubSpot. In this role, you will work across various functions

Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. Proven work experience in a Customer Success role. Get notified about new Customer Success Executive jobs in.

Own the entire enterprise customer success journey. Implement and improve Customer Success processes. Are you a seasoned & ambitious Customer Success Manager? Eager to join the AI revolution? We would love to hear from you.

Exciting opportunity for an experiences Customer Success Manager to join a fast growing AI AdTech Retail Media platform, as the continue to scale their client facing team.

This role focuses on providing consultative support to customers, facilitating the adoption of software solutions, and enhancing customer engagement. Candidates should have over six years of product management experience and a passion for customer service.

A leading membership association in Greater London is seeking a Customer Success Manager to enhance member engagement and retention. The successful candidate will build relationships with members, serve as the first point of contact, and work with internal teams to address members' needs.

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

A pioneering technology firm in Greater London is seeking a Customer Success Manager for the Mid-Market segment. This position offers a unique opportunity for professional growth in a fast-paced environment that values innovation and client success.

A leading digital adoption platform provider is seeking a Customer Success Engineer to enhance customer satisfaction through strategic guidance and implementation. This role involves delivering consulting and enablement services while actively monitoring customer utilization and driving adoption. Id

A leading insurance company in the United Kingdom is seeking a Customer Success Manager focused on telematics.

Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Responsible for proactively managing customer problems.

We are looking for a Customer Success Manager to join our team to train AI models.

A dynamic energy firm in London seeks an outstanding account executive to join their Customer Success Team. Candidates should have over 2 years of customer-facing experience, excellent relationship management skills, and a passion for sustainability.

A global technology leader is seeking a Head of UK & Ireland Customer Success to lead their HCM customer success strategy. The ideal candidate will have experience in driving customer success initiatives, managing resources, and representing the company with senior stakeholders. You will be responsi

Experience in delivering a high-quality customer service across multiple channels; Phone, E-mail, chat, social media etc. Excellent listening skills, analysis of customer needs and applying appropriate resolution. A proactive approach to responding to customer needs and expectations.

Our Customer Success team acts as strategic advisors for all our fast growing, high-growth, high-volume Shopify merchants. As a Senior Customer Success Manager, you are so much more than a traditional Account Manager. Strong business acumen and experience providing strategic advice to customers.

The role involves managing Customer Success teams and driving customer adoption of solutions. A leading technology company in the United Kingdom is seeking a Manager of Customer Success for the UK, Ireland, and France.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve succe

A leading healthcare technology company seeks a Technical Support Lead in the UK.You'll ensure smooth product operation and provide support to clinicians and NHS Trust users, diagnosing technical issues and facilitating trust rollouts.Ideal candidates possess experience in technical support roles, s