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You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. Demonstrated success in customer retention and driving

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence.

Customer Success, Account Management, or customer-facing roles in SaaS or technical products. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Custo

A leading Insurtech firm in Greater London is seeking a Customer Success Manager with expertise in Marine Insurance. Ideal candidates will have experience in Customer Success within Insurtech environments and the ability to engage with senior stakeholders.

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London. The role involves leveraging Retail Media expertise to drive success for global brands through data-driven campaign management, primarily on Amazon.

An innovative EdTech business is seeking an experienced Customer Success Manager in Greater London to drive sales performance and develop high-value client relationships.

They’re looking for a Customer Success Manager who can become the bridge between a market-leading product and the customers who rely on it day‑to‑day. Are you a Customer Success Manager who thrives at the being at the Intersection of Customers, Product and Technology?. This is a unique opportu

Years of SaaS Customer Success Experience. Customer Success Manager - Accounting. You've owned renewals, driven expansion, and worked cross-functionally to deliver success.

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

Director, Customer Success - EMEA. Senior Manager, Customer Success - EMEA. The Customer team is critical to our success, partnering closely with Sales and Marketing to align business goals.

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. The ideal candidate has experience in customer success within the wealth tech sector and is familiar with AI technologies. You will serve as the main contact for customer

Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. The mission of the Flagship Customer Success Manager is to protect and gro

A VC-backed healthtech startup in London seeks a Customer Success Manager to take ownership of customer outcomes and foster long-term relationships with clients. In this role, you will drive adoption and retention of technology solutions, utilizing product data to resolve issues and define success m

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Help your customers achieve their business goals and outcomes on the Salesforce platform by:* Coordinating the completion of the Signature Success cat

As an Enterprise Customer Success Manager at CyberArk, you will build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. Customer Success, Sales Engineer, Account Management, or similar role. Work closely with the customer to create, de

A healthcare technology company in London is seeking an SMB Customer Success Manager to guide new customers through onboarding and ensure successful adoption of their platform. Candidates should have 2-4 years of experience in customer success, strong organizational skills, and a customer-centric ap

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

You will act as a trusted advisor to our customers, ensuring they realise maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer nee

A leading healthcare AI company is seeking a Customer Success Manager to drive client engagement and ensure effective adoption of its innovative AI products.

A leading workflow orchestration platform in the UK seeks a Customer Success Manager to foster client relationships and drive retention. Ideal for those with a strong customer success background and soft skills.

A cybersecurity company is seeking a Customer Success Manager to lead customer relationships, ensuring satisfaction and successful product adoption. The ideal candidate will manage customer journeys and collaborate across departments to enhance user experience.

All roads lead to a **This is where you come in!As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. We look forward to reviewing your credentials and getting to know more about your ex

We’re looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. Responsibilities include monitoring customer health and ident

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Experience in a high‑growth startup or scaling Customer Success function. Build and

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. You thrive the most when solv

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps. London, England – reports to Director of Delivery of Customer Success. SaaS customer success, working with Fortune 100 companies and their executives.

Are intimidated by technical stakeholders: customers are RevOps pros; must be willing to learn what a customer success manager does with data and hierarchies. We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. Understan

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat

Government Customer Success Manager. Government Customer Success Manager. Government Customer Success Manager.

Title: Customer Success Director. As a senior leader, you will own the end‑to‑end customer success strategy, build high‑performing teams, and define frameworks that drive adoption, retention and expansion across enterprise accounts. Customer Success, Account Management, or related leadership r

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customer

Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in

Minimum of 7 years of experience in customer success, account management, or a related role, preferably within the sports and media industry. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).

A global travel service provider is looking for a passionate Customer Success Manager in London to enhance client profitability and retention. Candidates should have experience in customer account management and excellent communication skills.

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast‑food (QSR) chain. Customer Success, Account Management, or related roles

We are seeking a strategic and dynamic leader to drive Client Success across EMEA region. In this role, you will define and execute strategies that promote product adoption, long-term value realization, and exceptional client satisfaction for enterprise customers. You will lead a regional team acros

Customer Success Manager (£45k‑£50k + Equity) – Jack & Jill. We’re looking for an early‑stage Customer Success Manager to join our well‑funded healthtech SaaS platform based in London. Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business.

We are looking for a driven and passionate Customer Success Manager (CSM) to partner with Kaltura’s higher education customers across the United Kingdom and Europe and ensure they achieve lasting, measurable success with our platform. Customer Success, Account Management, or a similar role within