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Lead Electronics Design Engineer Location: Hertfordshire–Bedfordshire border with excellent transport links Salary: £60,000 – £70,000k Benefits: Comprehensive package including performance bonus Contact: Adam Mayne – | 01234 823373 We are seeking an experienced and technically strong Lead Electronics Design Engineer to join a specialist engineering organisation designing and delivering high‑reliability electronic products used in demanding environments worldwide. You will play a pivotal role in leading hands‑on electronics design activities while providing technical authority across product development from concept through to production. This role would suit a senior or lead‑level electronics engineer who thrives in a technically challenging environment, enjoys full product ownership, and wants to influence architecture, compliance, and engineering best practice. You will work closely with firmware, mechanical, production and commercial teams, helping shape next‑generation products and supporting the wider business with technical expertise. In return, you can expect a competitive salary and benefits package, a collaborative engineering culture, and the opportunity to work on technically complex products with real‑world impact. Responsibilities of Lead Electronic Design Engineer • Lead the end‑to‑end design and development of complete electronic products from concept through to production release., • Define system, performance, environmental, and regulatory requirements, ensuring designs meet applicable standards., • Provide technical leadership across electronics, embedded firmware, and system architecture., • Design and review hardware including microcontroller‑based systems, analogue and digital circuitry, and power supplies., • Support regulatory compliance activities including EMC, radio, safety, and environmental testing., • Drive New Product Introduction (NPI), ensuring designs are optimised for manufacture, test, reliability, and cost., • Develop and maintain production test, calibration processes, and supporting tools., • Support and oversee third‑party design partners, contractors, and test houses as required., • Provide technical input to bids, proposals, and customer discussions when needed., • Maintain robust documentation, configuration control, and engineering change processes. Requirements of Principal Electronics Design Engineer • Strong background in electronics design with experience delivering complete products to production., • Proven expertise in microcontroller‑based systems (e.g. STM32, Nordic, Microchip or similar)., • Experience with embedded C and close collaboration with firmware teams., • Understanding of schematic capture and PCB layout principles (hands‑on or via bureau management)., • Experience with compliance activities (EMC, radio, safety, environmental testing, etc)., • Ability to lead technically, make sound engineering decisions, and take ownership of delivery., • Strong communication skills with the confidence to engage internal and external stakeholders. This is an excellent opportunity for an experienced electronics engineer looking to step into or continue in a lead technical role, with genuine influence over product design and engineering direction.

Company Description Hertfordshire Couriers Ltd provides a reliable same-day courier service across the UK, catering to all types of delivery needs with a wide range of vans and lorries. With over 35 years of experience in transport and warehousing, the company offers expert solutions tailored to support businesses efficiently. Operating 24/7, it ensures urgent deliveries, evening collections, next-day services, and flexible storage and warehousing options. The company has built its reputation on exceptional customer loyalty and dependable, professional drivers to deliver every consignment with care. Hertfordshire Couriers Ltd is committed to providing seamless support to its clients. Role Description This full-time, on-site position is based in Letchworth, where the Transport Planner will be responsible for coordinating and optimizing transportation schedules. Key tasks include planning and organizing delivery routes, managing driver assignments, and ensuring efficient use of vehicles. The role also involves providing excellent communication with drivers and customers to monitor deliveries, addressing any logistical challenges, and maintaining accurate records. Qualifications • Experience in Transportation Planning and Transport Modelling to develop and optimize delivery routes and schedules., • Knowledge of Transportation Management and Operations Management to ensure efficient vehicle utilization and smooth workflow., • Strong Communication skills to effectively collaborate with drivers, customers, and team members., • Excellent organizational and problem-solving abilities to address logistical challenges and prioritize tasks., • Proficiency in transportation-related software and tools is an advantage., • Familiarity with compliance and safety standards in the transportation industry is a plus., • Ability to work on-site in Letchworth with a proactive and detail-oriented approach.

Role: Production Planner Location: Stevenage Salary: £30,000 – £35,000 Overview We are looking for a Production Planner to join a busy manufacturing environment. This role is ideal for someone with 1–2 years’ experience in planning or a similar role, looking to develop their skills further within a structured and supportive team. You will be responsible for supporting the planning and scheduling of production to ensure materials, resources, and capacity are aligned to meet customer demand and delivery targets. Key Responsibilities • Assist in creating and maintaining production schedules in line with customer demand, • Monitor work orders, capacity, and material availability to ensure smooth workflow, • Liaise with production, procurement, and engineering teams to resolve any scheduling issues, • Track and update order progress, highlighting delays or risks to delivery, • Support with inventory planning and ensure materials are available when required, • Use ERP/MRP systems to manage production data and planning activities, • Help identify opportunities to improve planning processes and efficiency, • Maintain accurate planning records and reports Skills & Experience • 1–2 years’ experience in a production planning, scheduling, or coordination role, • Experience working within a manufacturing or engineering environment, • Familiarity with ERP/MRP systems, • Strong organisational skills with the ability to manage multiple priorities, • Good communication skills and ability to work cross-functionally, • Strong attention to detail and problem-solving mindset, • Exposure to lean manufacturing or continuous improvement, • Experience working with multiple product lines or complex schedules, • Understanding of supply chain or inventory planning What’s on Offer • Competitive salary and benefits, • Opportunity to develop within a growing manufacturing business, • Supportive team environment with training and progression, • Exposure to wider operations and supply chain functions

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS • An achievable 20% bonus scheme - paid quarterly, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Private medical via Vitality, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual General Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Apprenticeships to gain recognised qualifications, skills and progression opportunities, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A BENCH GENERAL MANAGER YOU'LL BE, • Accountable and responsible for your entire store and the people within, • Developing and managing the store team, while supporting the delivery of perfect burgers and fries, • You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Your store will need to run smoothly on the day-to-day operations and think about long term planning, • Spotting potential and developing your team to ensure there is a strong talent pipeline, • Drive the Five Guys culture by always role modelling our values, • Creating an awesome working environment where people are happy to come to work and have fun, • Responsible for reward and recognition, • Demonstrate close attention to detailAS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer service, • Having your people's development at heartINCREDIBLE CAREERS WITH FIVE GUYS, • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office, • Five Guys isn't just a job - it can be a career!, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little we dont do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. Want to come and be a part of it? The Head of Quality is responsible for setting and maintaining high standards for software quality across M Group. This role exists to give senior leaders a clear, honest view of quality risk and to make sure our technology is safe, reliable, and ready for use before it goes live. You will lead how quality is governed, assured, and improved across the organisation, while delivery teams and strategic partners carry out the day-to-day engineering work. This role is not about building a parallel delivery function. It is a high-authority, low-touch, leadership role focused on governance, assurance, standards, insights and continuous improvement, while delivery execution is primarily performed by the internal team ...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. Want to come and be a part of it? Where will you be working? This role will be within our Distribution and connections division. As one of the largest Independent Connection Providers (ICPs) in the UK, we support distribution network operations across infrastructure. Our team installs and maintains distribution networks and ensures reliable connections for customers. carrying out electrical planned work, customer connections and network reinforcement. Youll be part of our substation build team working on UKPN's 11kV, 33kV & 132kV Distribution Network on projects across the East of England. Your role will be toTest and Commission High Voltage Plant and apparatus onto the live distribution network integrating with existing protection schemes. Are you ready to take the next ...

A Test Technician is sought to join an innovative engineering team in St Neots, Cambridgeshire, contributing to the testing, validation, and quality assurance of analogue and digital electronic assemblies. The Test Technician, St Neots, Cambridgeshire, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This may include electronic testing processes, SMT production methods, and quality standards such as IPC and ISO. Responsibilities include: Work with production and engineering teams to define test requirements and specifications. Carry out electronic testing of products using appropriate test equipment and procedures. Develop and execute test procedures for production units in line with customer specifications. Debug and validate electronic assemblies using oscilloscopes, multimeters, and circuit diagrams. Collaborate with production and quality teams for seamless manufacturing and testing integration. Maintain comprehensive test documentation and accurately record defect data. Support production and internal teams with fault finding and quality-related queries. Key skills & experience: ONC in Electronics or equivalent industry experience. Proficiency with electronic test equipment and understanding of SMT processes. Practical experience with fault finding to component level and interpreting BOMs and drawings. Strong problem-sol...

Satellite Systems Engineer This is a fantastic opportunity for candidates with experience in satellite systems and communications to be a part of an award winning and innovative manufacturer or specialist hi-value products. Established now for over 30 years, you’d be joining a business in a period of growth, looking to embed the next generation of engineering talent amongst their team. Role Breakdown: Working alongside a team of experienced engineering specialists, you’ll be responsible for the design and test of technical systems, providing input to support sales departments and building customer relationships. This is very much a hands-on role (design, integration and testing), where you will also act as the customer technical interface from concept through to delivery. What are we looking for? Exposure to satellite systems (test, set-up and/or installation, turning designs into working systems Ideal background would be MOD, Military, forces or defense (marines, communications etc) Personality: good communicator, flexible in work approach and confident to work individually Technical qualifications: BSc/BEng/MSc would be advantageous Desirable: Project management, Mil Satcom and modem integration exposure...

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from th...

Join a well-established Social Housing contractor in a fast-paced and rewarding role where you will play a key part in coordinating repairs and maintenance works, ensuring residents receive a responsive and efficient service. This Planner position offers the opportunity to support housing repairs across the Cambridge patch, based out of the Hitchin office, helping to deliver a high-quality and customer-focused maintenance service. The role is offered on a short-term temporary contract, providing immediate work within a supportive team environment. You’ll be responsible for scheduling repairs, managing appointments, and acting as a key point of contact for residents and operatives. This is a great opportunity for someone looking to develop their career as a Planner, or for an experienced Planner who enjoys working in a busy, fast-paced environment. We’d love to hear from anyone with a background as a Planner, Repairs Scheduler, Maintenance Coordinator, Administrator, or Customer Service Advisor, particularly within Social Housing, property services, or a similar environment. As a Planner, you will be: · Scheduling responsive maintenance works for operatives · Managing diaries and booking repair appointments efficiently · Communicating with residents to confirm appointments and provide updates · Liaising with operatives, contractors, and internal teams · Updating internal systems with accura...

The Role: We are looking for a Sales Engineer to join our growing team. In this role, you’ll work closely with clients across the UK and Ireland to develop tailored water treatment solutions, from first contact to final proposal. You’ll play a key role in identifying opportunities, advising on technical specifications, and contributing to the commercial success of our engineered projects. Sales & Business Development - Identify and engage potential customers through cold calling, networking, and email outreach - Uncover new market opportunities with existing clients - Understand customer needs and pain points; recommend technically and commercially suitable solutions - Deliver sales presentations, product walkthroughs, and demonstrations - Negotiate pricing and close deals in line with business targets - Build and maintain strong customer relationships to encourage repeat business and referrals - Use CRM tools to track leads, pipeline activity, and performance metrics Tendering & Technical Sales Support - Collaborate with technical teams to define process requirements and ensure compliance with water/wastewater quality standards - Review customer specifications and drawings to confirm compliance with system design. Who We’re Looking For: · A technically minded sales professional (or engineer with commercial flair) · Proven track record in B2B sales, ideally of capital equip...

Support Officer Work Type: 3 months | Full time - onsite Location: Stevenage, SG1 2FQ About the Role We're looking for an organised and proactive Support Officer to join in a key administrative role that helps keep services running smoothly behind the scenes. This is a fantastic opportunity for someone who enjoys variety, takes pride in their work, and thrives in a busy office environment. You'll play an important part in supporting day‑to‑day operations, providing excellent customer service, and ensuring information is accurate, timely, and handled with care. What You'll Be Doing Providing efficient administrative and office support to the wider team Managing and prioritising a range of tasks to meet deadlines Handling enquiries and delivering a professional, customer‑focused service Using IT systems to input, update, and maintain accurate records Ensuring documents and data are well organised and attention to detail is maintained at all times Supporting the smooth running of office processes and workflows What We're Looking For Essential Good literacy and numeracy skills Confident IT skills and ability to work with office systems Previous experience working in an office environment Strong organisational skills with the ability to prioritise workload A customer‑focused mindset and professional communication skills Excellent attention to detail Reliable timekeeping and a res...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little we dont do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. Want to come and be a part of it? What will you be doing? In this role, you will deliver advanced data analytics across various reward programs to assess engagement and identify opportunities for future enhancements. Youll also conduct market research and provide insights to support benefits initiatives, ensuring our offerings remain competitive and aligned with industry trends. Working closely with the Compensation Manager, you will analyse pay-related risks and create cost and financial models to support compensation and benefits changes, harmonisation processes, and legislative updates. Your expertise will help shape strategic decisions that impact our workforce. Additionally, you will assist in designing and maintain...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little we dont do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. The Procurement function is undergoing an exciting transformation journey, deploying best in class processes, ensuring an innovative, reliable and cost-efficient supply chain that can grow with M Group to support delivery of our strategy. Want to come and be a part of it? What will you be doing? This role leads the development, implementation, and day-to-day management of the category strategy. Youll take ownership of full category governance, including managing the pipeline, securing sourcing approvals, and ensuring policy compliance. A key part of the role is delivering strategic sourcing activity to drive value from suppliers and subcontractors. Youll work closely with stakeholders to understand business needs ...

Were looking for a proactive and customer-focused Customer Service & Sales Administrator to:. Manage UK & international customer orders from enquiry to delivery. Support customers with basic technical queries.

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little we dont do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. The Procurement function is undergoing an exciting transformation journey, deploying best in class processes, ensuring an innovative, reliable and cost-efficient supply chain that can grow with M Group to support delivery of our strategy. Want to come and be a part of it? The Procurement function supports the M Group Business by working collaboratively as one procurement group to accelerate sustainable benefits delivery, providing solutions that meet the needs of our businesses and clients, enhanced by technology and scalable for future growth. Reporting to the Head of Procurement for the division, working closely with Group Procurement and divisional stakeholders, you will identify and execute procurement savings and efficiency opportunit...

Role: ILS Manager Location: Hertfordshire Hybrid: 2 days a week onsite Overview We are recruiting several Integrated Logistic Support (ILS) Managers to support the next generation of complex systems for a global defence customer base. The ILS Manager role offers the opportunity to develop progra

An excellent career opportunity to join an award-winning, established business with 30+ years in business. We are looking for a highly organised and proactive individual to join our Service Desk team. This role combines account management with service coordination, ensuring our customers receive the highest level of support while maintaining efficient internal operations. You will be responsible for managing customer relationships, supporting engineers and ensuring jobs are processed, quoted and completed accurately. Key Responsibilities • Act as an account manager for customers, providing a high level of service and support, • Generate and issue quotations to customers, • Liaise with engineers and coordinate works, • Process purchase orders (POs), • Answer calls and emails in a professional and timely manner, • Close down engineer jobs and raise follow-on quotations where required, • Comfortable working both independently and as part of a team, • Organised, proactive and able to manage your own workload, • Understands the importance of their role within the wider service de...

Junior Applications Technologist Hertfordshire / Bedfordshire (On-site) Competitive We're looking for an applications technologist to support the development of food and beverage prototypes, this is a hands-on role covering formulation, prototyping and testing across multiple product categories. What you'll be doing: Creating and testing food & drink prototypes Working across beverages, powders, dairy & plant-based Assessing flavour, sweetness, and overall sensory quality Running trials and turning results into real insights Supporting customer projects & external partners What we're looking for: Degree in Food Science / Food Tech / Nutrition Passion for hands-on product development and formulation Detail-focused and organised Keen to learn and experiment Comfortable in a lab / kitchen environment Must have full right to work and not require sponsorship Bonus points if you've done a placement, worked with sweeteners/flavour or sports nutrition Why this role? Gain real NPD & applications experience Work with innovative ingredient systems Collaborate with industry experts Build a long-term career in food innovation If you're looking to turn your passion for food into a career - this is it. Apply now or get in touch to find out more information f...

Customer Account ExecutiveWe are looking for a Customer Service Account Executive to join our rapidly growing corporate customer service department. If you are experienced in working with customers and share our passion for providing high quality service, then we would love to hear from you!The Role:This role, working in our fast-paced corporate accounts team is a true customer account management position, where you will be responsible for a portfolio of corporate customers ensuring their interactions with our business are of the highest standards. This role does not include any sales targets, allowing you to maintain focus on providing “customer first” experiences.By working proactively to manage your customer communications, you will seek to build strong relationships within your portfolio using excellent attention to detail to bring resolutions or to plan for future requirements.On a daily basis, this role involves working with customers over the phone, using email and by video-call so you must be a confident communicator able to adapt your style to changing circumstances and demand. You will also be required to use reporting and analysis to provide customer insight – becoming a subject matter expert in order to fully service an account.What can we offer?This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes;Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success.Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!Working PatternIn this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday.Working with us at Corona EnergyAt Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience!To support this experience, we also offer our team;Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day.An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time.The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.If you are looking for a career that is all about positive energy, we would welcome your application!Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.

Due to expansion our client is looking to add to the Letchworth team with a permanenet Electrical/technical Test and Assembly Engineer. First class benefits and career progression. Excellent industry with stability - Monday to Friday with an early finish on Fridays ! Purpose of Role: Responsible for the daily preparation, configuration and testing of all power products shipped via the Letchworth build and testing facilities. Working closely alongside the Letchworth warehouse team in the coordination and dispatching of all products shipped. When required provide on-site support to field service engineers. Key Responsibilities: To ensure the accurate preparation, configuration and testing of all power products Modify, assemble and fully test products in line with company/customer requirements. Capture all product failures/errors passing through the build and testing areas. Report upon all errors raised to the relevant department to aid staff training gap analysis. Raise awareness to potentially unusually high failure rates of product. Take the lead in relation to new and/or specialised products passing through the build area. Monitor levels of free issue stock. Liaise with the technical support team should technical issues arises during assembly and/or testing work When needed support Service Engineers with manual handling of products where required and assist Service Engineers with battery builds, replacements and overhauls onsite at client premises. Knowledge and Experience: Must have electrical and electronic principles Ideally be computer literate across various software packages (Sage, Word, Excel, CAD, CRM etc). Ideally have previous electrical engineering and/or technical experience Ideally possess previous experience working on AC and DC systems A good team player and leader Able to work accurately to strict deadlines Self-motivated and ability to work on own Problem solving skills. In return you can expect a starting salary of £32,000 p.a. plus £100-150/month company bouns - 08:30-5 finish at 2 on Fridays ! 26 hols plus bank hols. TPBN1_UKTJ

Deputy Manager OperationsAs our Operations Deputy Team Manager, you will play a pivotal role in the success of our Operations department. You’ll be helping deliver high-quality service throughout the meter lifecycle — analysing data, solving queries, driving process improvements and supporting your team to deliver excellence.What you'll be doing:Ensuring seamless delivery of back-office processes across the contract-to-cash lifecycleDriving continuous improvement to enhance customer experienceBuilding strong working relationships with third-party providersSupporting ad‑hoc projects, reporting and new initiativesIdentifying value-add opportunities and delivering measurable impactCoaching and developing colleagues through 1:1 supportHelping coordinate daily team priorities to achieve KPIsEnsuring risk controls are effective and consistently reviewedWhat you’ll bring:Strong data analysis, reporting and Excel skillsProven experience in performance coaching and colleague developmentExcellent communication, influencing and decision-making skillsA sharp analytical mindset and meticulous attention to detailAbility to prioritise, work independently and meet deadlinesCreative and innovative problem-solvingWhat can we offer?This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success. Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition. Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career! Working Pattern In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday. Working with us at Corona EnergyAt Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience! To support this experience, we also offer our team;Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day. An annual focus on wellbeing with events and activities to support your health, wealth and inner-self! An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time. The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards. If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.

Mobile Tyre Fitter | Letchworth | Up to £34,000 plus generous monthly bonus and genuine progression We have an exciting opportunity to join rapidly expanding company as a Mobile Tyre Fitter who are at the forefront of the automotive industry! As a leading company, they pride themselves on delivering top-notch services to their clients. With a commitment to excellence and a track record of success, we're seeking a dedicated Mobile Tyre Fitter to join the team. Mobile Tyre Fitter Benefits: No need for use of own vehicle, the company van stays with you! Fantastic salary Monthly bonus and incentives Generous holidays increasing with length of service No call outs Award winning training programmes Exclusive staff discounts on retailers, restaurants and holidays for you and your family Wellbeing support for you and your family including a digital GP Free MOT each year Your role as a Mobile Tyre fitter: As a Mobile Tyre Fitter, you'll play a crucial role in ensuring our clients' vehicles are equipped with the best tires for optimal performance and safety. This is an exciting opportunity for someone with a passion for automobiles and a keen eye for detail. If you're looking to advance your career in a company that truly values its people then this role is for you. Mobile Tyre Fitter Responsibilities: Respond to mobile tyre fitting service requests promptly and efficiently Perform tyre replacements, repairs, and maintenance on a variety of vehicles Conduct thorough vehicle inspections to assess tyre condition and recommend appropriate solutions Provide excellent customer service and ensure customer satisfaction at all times Skills and Experience needed to be a Mobile Tyre Fitter: Full UK driving licence Experience in tyre fitting Strong customer service skills with a friendly and professional demeanour Ability to work independently and manage time effectively People are genuinely at the heart of everything this company does so if you are looking to join a successful, supportive and expanding company then please apply for the Mobile Tyre Fitter role today BH33757 TPBN1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little we dont do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. Want to come and be a part of it? The Head of DevOps is accountable for the enterprise governance and strategic direction of CI/CD pipelines, environments, and release orchestration across M Groups software engineering capability. This role requires someone to ensure that software can be built, tested, released and operated at scale, with consistent quality, minimal risk, and strong compliance, while avoiding the creation of a shadow DevOps or operations team. What will you be doing? Set and own the enterprise DevOps approach, defining clear standards for CI/CD pipelines, environments, release practices, and automation that apply consistently across all software delivery. Govern and assure DevOps practices delivered by System Integrator partners and internal teams, ensuring they meet M Group expectations for quality, security, traceability, and auditability. Define and oversee the enterprise environment strategy, ensuring non-production environments are stable, production-like, and automated to support reliable testing and release decisions. Embed security, quality checks, and operational visibility into delivery as standard, reducing late-stage risk and increasing confidence in what is released to production. Use data and insight to give leaders a clear, honest view of delivery health, risks, and improvement opportunities, focusing on long-term fixes rather than short-term workarounds. Act as the recognised enterprise authority for DevOps, working across Technology, Service Operations, and partners to promote consistent, automated, and sustainable ways of working. What youll bring: Experience Senior leadership experience in DevOps, platform engineering, or CI/CD governance within complex organisations. Proven experience setting standards and providing assurance in SI-led or multi-supplier delivery models. Strong understanding of CI/CD, automation, environment management, and release control at scale. Experience embedding security, quality, and audit requirements into delivery processes. Comfortable using data and evidence to challenge, influence, and support decision-making at senior levels. Strong relationship-building skills, with the credibility to work across technology teams and partners. Desirable Experience working with SaaS platforms and integration-heavy environments. Background in DevOps or platform transformation programmes. Familiarity with Agile, scaled delivery models, or capability frameworks such as SFIA. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car (or allowance) and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care and health care cash plan for you (and your family) Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupG #LI-EO1 INDREG TPBN1_UKTJ

East and North Hertfordshire NHS Trust (Enherts-TR) is seeking a Clerical Radiology Department Assistant to support its administration services in a busy environment. Ideal candidates will have prior experience in customer service, office work, and face-to-face interaction.

A leading logistics company in Stevenage is seeking an Administrator to support the Logistics department.Responsibilities include ensuring paperwork completion, promoting safety, maintaining records, and assisting in resolving customer complaints.The ideal candidate should possess strong communicati

Intercity Technology is seeking a customer-focused 1st Line Support Analyst to join their Service Desk team in Shefford, United Kingdom. This role serves as the first point of contact for IT support, helping users resolve issues quickly and efficiently. Ideal candidates should possess strong trouble

A workforce solutions provider is seeking a Support Officer based in Stevenage.This role includes updating databases, resolving issues, and excellent customer service.Candidates should possess good literacy, numeracy, and IT skills, along with experience in an office environment.Attention to detail

A leading aerospace company based in the UK is seeking a professional with expertise in Integrated Logistics Support.The ideal candidate will have over 2 years of experience and will be responsible for analyzing customer requirements and developing support solutions.This role offers a competitive sa

Are you looking for a fun and fast paced environment to work in, with great benefits?.Could you help us create lasting memories for our customers by providing outstanding customer service?.Join Hollywood Bowl Group as a Team Member, in return you'll get:.Access to our Team Member Support Programme w

A local charity shop in Hitchin is looking for a retail volunteer to help enhance customer experience and support the shop's operations.This is a great opportunity to develop skills in the retail sector while contributing to the community.Responsibilities include displaying items for sale, ensuring

This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Remote Community Moderator for Major Gaming Client &nda

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Due to expansion our client is looking to add to the Letchworth team with a permanenet Electrical/technical Test and Assembly Engineer. First class benefits and career progression. Excellent industry with stability - Monday to Friday with an early finish on Fridays ! Purpose of Role: ·Responsible for the daily preparation, configuration and testing of all power products shipped via the Letchworth build and testing facilities. Working closely alongside the Letchworth warehouse team in the coordination and dispatching of all products shipped. When required provide on-site support to field service engineers. Key Responsibilities: ·To ensure the accurate preparation, configuration and testing of all power products ·Modify, assemble and fully test products in line with company/customer requirements. ·Capture all product failures/errors passing through the build and testing areas. ·Report upon all errors raised to the relevant department to aid staff training gap analysis. ·Raise awareness to potentially unusually high failure rates of product. ·Take the lead in relation to new and/or specialised products passing through the build area. ·Monitor levels of free issue stock. ·Liaise with the technical support team should technical issues arises during assembly and/or testing work When needed support Service Engineers with manual handling of products where required and assist Service Engineers with battery builds, replacements and overhauls onsite at client premises. Knowledge and Experience: ·Must have electrical and electronic principles ·Ideally be computer literate across various software packages (Sage, Word, Excel, CAD, CRM etc). ·Ideally have previous electrical engineering and/or technical experience ·Ideally possess previous experience working on AC and DC systems ·A good team player and leader ·Able to work accurately to strict deadlines ·Self-motivated and ability to work on own ·Problem solving skills. In return you can expect a starting salary of £32,000 p.a. plus £(Apply online only)/month company bouns - 08:30-5 finish at 2 on Fridays ! 26 hols plus bank hols

Lead expert teams. Improve customer experience. Shape technical service across Europe. We have an exciting opportunity for a European Technical Services Manager to lead Altro’s Technical Services function across the UK and Europe. This is a senior leadership role for someone who knows how to get the best out of people, build strong teams, improve ways of working, and create a brilliant customer experience. You do not need to come from the flooring or walling sector to succeed in this role. What matters most is your ability to lead a technical, operational, field-based, service, engineering, construction, manufacturing or customer-support function where quality, safety, problem solving and customer confidence really matter. You will be joining a highly experienced Technical Services team of around 16 specialists across the UK and Europe. The team already has deep product and installation expertise. Your role is to provide direction, structure, coaching and leadership - helping the team work effectively, develop their capability, support customers brilliantly, and influence how Altro’s products perform in the real world. This permanent, full-time, hybrid role can be based from either our Letchworth Garden City head office in Hertfordshire or our Altro offices in Dessau, Germany. Regular travel between the UK and Germany will be required, along with customer and site visits across Europe. As European Technical Services Manager, you will provide strategic and operational leadership for Altro’s Technical Services function across the UK and Europe. You will translate our technical strategy into a clear roadmap for the function, covering team capability, structure, processes, tools, training and service delivery. You will lead teams in the UK and Dessau, creating a collaborative, high-performing and customer-focused culture. A key part of the role is making sure our customers, installers, contractors, distributors and internal teams receive excellent technical support throughout the product lifecycle. This includes ensuring we have strong processes for technical advice, field support, training, documentation, complex issue resolution and feedback into the wider business. You will work closely with Product Management, R&D, Operations, Regulatory Affairs, Sustainability and Sales to make sure Technical Services is fully connected into product launches, customer needs, product improvements and market feedback. You will also lead the strategic direction of Altro’s Training Centres, ensuring our training programmes, facilities and materials continue to reflect modern installation methods, industry expectations and customer needs. We are looking for a strong leader first and foremost. You may come from flooring, walling or building products - but you may also come from a broader background such as manufacturing, construction, engineering services, field service, technical support, installation, facilities, infrastructure, automotive, industrial products, customer operations, or another technical service environment. You will bring: Proven experience leading technical, operational, field-based or customer-facing teams Strong people management skills, with the ability to coach, develop and motivate others The ability to create clarity, structure and direction across multi-site teams A strong customer mindset, with confidence working with commercial teams and external customers Good judgement when balancing technical, customer and business needs Experience improving processes, service delivery, capability or ways of working Confidence handling complex problems and supporting teams through root-cause analysis and continuous improvement Strong communication and influencing skills across different functions and levels of seniority A collaborative, inclusive and safety-focused leadership style Knowledge of flooring, walling, construction products or installation environments would be useful, but it is not essential. We are much more interested in your leadership capability, customer focus and ability to lead an expert team. German language skills and experience working across European or multi-site teams would also be advantageous, but again, they are not essential. As well as an exciting opportunity and a competitive salary, we offer: Hybrid working, with a minimum of 3 days per week on site Car allowance Private medical cover via BUPA Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, whatever your career stage Various social events, including the company Christmas party Retirement advice and support Altro is a leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919. We are family owned and run, and we share family values. We care about you, each other and what we do. Our purpose is to transform spaces to enhance people’s emotional and physical wellbeing. Head to our Life_at_altro and Life_at_Autoglym Instagram pages to find out more about #LifeAtAltro, #LifeAtAutoglym and #ThePeopleBehindTheProduct. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different, and with that diverse uniqueness we can all thrive. We don’t want you to just work here. We want you to belong here. Sounds like a great opportunity? Click apply today. We can’t wait to hear from you

Stevenage MBDA are looking to secure an experienced candidate to deliver test capability into a number of leading defence projects. Salary: £48,000-£53,000 Dependant on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more... Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: In order to verify complex systems, you need reliable test solutions. The role of the Test Equipment Definition team is to specify, deliver and support a variety of test equipment used throughout the development lifecycle of those complex systems, be it a manual switch box used for hardware testing, a fully-automated test solution to support high-rate manufacturing test, or a complex software-defined simulator developed to be used within a systems integration environment. The TE definition team act as requirements authority for a wide variety of simulators, emulators and Test Equipment, designed to support programmes during their development, integration, qualification, manufacturing and through-life support phases. This is a varied role, requiring strong systems engineering knowledge and an ability to co-ordinate and negotiate requirements with a number of disparate stakeholders. As a work package manager, you will also be responsible for acceptance of our test solutions from their manufacturer and delivery into programmes, and as such will have to balance cost, schedule and quality. MBDA is a large engineering organisation that takes a disciplined approach to product development and test in order to maintain our market leading reputation in Missiles and Missile Systems. Through our test and testability policy, we ensure robustness in the test and data analysis regime during the development, integration, manufacturing and in-service phases of our product lifecycles, and across an ever-increasing portfolio of projects. The Test Equipment and Testability team's mission is to: Establish world-class Test Solutions, Environment Simulators and Emulators for use internally to MBDA as well as by our Customer's Armed Forces Contribute to MBDA's international Weapon System Test Equipment Strategy, balancing the need for technology re-use with the need to exploit emerging technology trends Apply the Weapon System Test Equipment and Testability Strategies to all new programmes, as well as through-life enhancement upgrades.If you have a practical mind and you are able to apply logic in challenging or complex situations, then this role could be for you. Candidates do not necessarily need to have an engineering test background to be successful in this role. What we're looking for from you: As a Definition Lead, you should be able to demonstrate your ability to: Define clear requirements and acceptance criteria Develop and understand interface specifications Understand and contribute to the key activities in the engineering development lifecycle Manage schedule, cost, quality and performance metrics for assigned work packages Work within a multi-discipline engineering team (e.g. Systems, mechanical, electrical, software etc...) Understand the benefits of re-use versus new development Capture transversal engineering stakeholder needs (e.g. Safety, Cyber, Human Factors, Customer Support Services, etc)In addition, as your knowledge and experience grows, you may be expected to: Run peer and design reviews Limit technical risks through application of mitigation strategies Grow your professional network through our multi-national defence organisationOur company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. #LI-KF1

Service Advisor Franchised Motor Dealership - Stevenage Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic up to £32,000 OTE: £37,500+ Monday to Friday 8am - 6pm 1 in 3 Saturdays What they can offer: Drive a great deal with discounts on new and used cars, plus servicing offers Company pension scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

ServiceNow Customer Experience (UX) Lead - ITSM Start - 5th of May 2026 Up to six month contract £600 pay per day - paid via an umbrella - Inside IR35Stevenage in Hertfordshire - three days per week essential Essential: Strong experience working with ServiceNow ITSM (in design, product ownership, consultancy, or leadership roles). Deep understanding of ITSM processes (ITIL-aligned) and how users interact with them. Proven experience in customer experience design, service design, or UX within IT environments. Ability to translate customer needs into practical platform solutions. Strong stakeholder management skills up to senior leadership level. Experience working in Agile / product‑based delivery models. A pragmatic, can-do, hands-on style. Role Summary The ServiceNow Customer Experience (UX) Lead - ITSM is responsible for shaping, governing, and continuously improving the end‑to‑end customer and user experience across IT Service Management services delivered through ServiceNow. The role ensures ITSM processes, journeys and digital touchpoints are designed around user needs, driving adoption, satisfaction, and measurable business value. This role acts as the bridge between ITSM process owners, ServiceNow platform teams, service providers, and the business, embedding a "customer-first" mindset into the way IT services are designed, trained, and delivered. Key Responsibilities: Customer Experience & Journey Design: Own and define the ITSM customer experience vision across Incident, Request, Problem, Change, Knowledge, and Service Catalogue. Design, document, and optimise end‑to‑end service journeys using user‑centred and design‑thinking principles. Ensure consistent user experience across Employee Centre, portals, virtual agents, mobile, and notifications. Champion accessibility, usability, and simplicity across all ITSM touchpoints. ServiceNow ITSM Platform Enablement Translate UX and business requirements into ServiceNow ITSM designs, stories, and configuration standards. Work closely with ServiceNow architects and developers to ensure solutions align with ServiceNow OOTB best practices. Influence roadmap decisions for ITSM, Employee Centre, Knowledge Management, Virtual Agent, and AI-enabled experiences. Govern UX standards, templates, and patterns across the platform. Stakeholder & Business Engagement: Act as the primary UX advocate for ITSM with senior IT, HR, and business stakeholders. Run workshops, journey mapping sessions, and user research activities. Collaborate with Service Owners, Product Owners, and Service Providers to embed CX into service design and operations. Support and work closely with change management, communications, and adoption activities. Training, Scheduling & Knowledge Transfer: Schedule a programme of activities to Raise Awareness, Build Understanding, Increase Involvement, Create Anticipation through to MSP ITSM Transition and Recognise Effort and Adoption following Go Live throughout Hypercare. Undertake Training Needs Analysis (TNA) through User Insights, ongoing diagnostics, current tooling statistics against To Be desired End User state to create a UX design, user stories, strategy, approach, and plan. Develop and Deliver End User experiences to build anticipation and knowledge transfer towards transition Go Live including show and tells, recordings, workshops, cascaded knowledge transfer, and videos etc. Create a library of End User materials such as User Guides, recordings, Happy and Unhappy path training materials. Measurement, Insights & Continuous Improvement Define and own UX metrics including CSAT, CES, NPS, adoption, deflection, and experience indicators. Use data, feedback, and ServiceNow Performance Analytics to identify pain points and improvement opportunities. Drive a continuous improvement backlog focused on user experience and value outcomes. Benchmark UX maturity against industry best practice. Governance & Ways of Working: Establish UX governance for ITSM service design and release activities. Ensure UX standards are embedded into Agile delivery, testing, and acceptance criteria. Mentor and coach teams on customer‑centric service design. Desirable: Hands-on experience with Employee Centre, Virtual Agent, Knowledge Management, Flow Designer, or Now Assist. Familiarity with Human-Centred Design, Design Thinking, or Service Design methodologies. Background in large enterprise or complex multi‑supplier environments. Experience defining or improving employee experience (EX) within IT services. Certifications & Qualifications (Preferred) ServiceNow ITSM Implementation Specialist or equivalent experience ITIL v4 (Foundation or above) ServiceNow CSA UX / Service Design / CX certifications (advantageous) Key Outcomes: Improved user satisfaction and adoption of ITSM services Consistent, intuitive, and measurable ServiceNow user experience Reduced friction, improved self‑service, and increased automation value Clear alignment between ITSM services and customer needs Additional Skills: Support UAT in ServiceNow (ITSM) Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age

At the Altro Group (Altro and Autoglym) – we’re proud of our products and innovation, and most of all, our people… and right now, we're looking for a Human Resources Business Partner to become a key member of our friendly, collaborative HR team, partnering with our commercial functions here in the UK. This is a hybrid position, working full time Monday to Friday, on a permanent basis with a minimum of 3 days onsite at our Letchworth Garden City, Hertfordshire head office. Reporting into our HR Manager and working alongside one other HRBP, and part of the wider HR Team, you will provide coaching, support and advice to your client group. You will add value to both Altro and Autoglym by ensuring that the best people are attracted, recruited, trained and retained, in line with the needs of the business. As well as an exciting opportunity and a competitive salary, what do we have offer?? Starting holiday entitlement of 25 days, with the option to buy more Single Person Private Medical cover with Bupa Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support Who are we looking for? We are looking for someone who has previous proven experience in an HR generalist role with a strong customer focus, commercial awareness and excellent judgement/ability to influence. You will also have exceptional organisation and communication skills, as well as being a flexible team player. It’s not just about your experience, we believe that if you have the right attitude and enthusiasm, then we have the right tools to help you be successful in your new role with us! So who are the Altro group? There are two trading divisions Altro, a leading British manufacturer and supplier of premium flooring and wall cladding systems for construction and transport, and Autoglym, a leading British manufacturer and supplier of premium vehicle valeting products. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and are passionate about what we do. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about #LifeAtAltro #LifeAtAutoglym, and #ThePeopleBehindTheProduct Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. “We don’t want you to just work here. We want you to belong here.” Just to give you the heads up on our selection process for this role… It will be a two-stage process: First Stage - An informal 30/45 mins Teams call with our HR manager Iain and another member of the team to find out more about you and your experience, and an opportunity for you to find out more from us about the role and company. Second Stage - A face to face interview at our Letchworth HQ with our Head of HR, HR Manager and other HR Business Partner, which will include being asked a number of scenario-based questions. You will also have an opportunity to meet the wider HR team and have a look around the site. Sounds like a great opportunity? Click apply today! We can’t wait to hear from you

Are you looking to work in a world-class, specialist mechanical and climatic facilities? At MBDA you will be able to use ground-breaking analytical tools and powerful, innovative techniques for simulating environments across the weapons life cycle. Salary: Up to £55,000, depending on experience Dynamic (hybrid) working: 2 - 3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime:opportunity for paid overtime Flexi Leave:Up to 15 additional days Flexible working:We welcome applicants who are looking for flexible working arrangements Enhanced parental leave:offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more... Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and moreThe opportunity: As an Environmental Project Engineer you will expected to work closely and build relationships with a range of MBDA functions, sectors and Chief Engineers including Systems Engineering, Architecture, Design and Proving teams. You will provide technical expertise in generating environmental requirements, supporting the development of robust product designs and defining and managing cost effective proving strategies throughout the product development cycle. You will also work closely with our existing team of highly experienced project and test engineers to define and deliver environmental test programmes. You will provide a technical focal point for all stages of the product lifecycle, through concept definition, design aid, formal qualification and certification and onto in-service support. Our expertise covers the areas of: environmental requirement specification and management; definition of proving methodologies; certification; project management; data analysis; simulation and modelling and testing in climatic, mechanical (vibration and shock) and fatigue. You will act as a technical interface with customers in the delivery of technical work packages. Including the planning, delivery and monitoring of assigned work packages, making engineering decisions within own sphere of responsibility and delegated authority to ensure projects are delivered to plan. Some of the key challenges for the role include: Effectively dealing with multiple issues, tasks and priorities concurrently, cross-projects. Interaction with the customer community at a high level, maintaining integrity of engineering outputs. Ensuring adherence to delivery timescales and costs, whilst supporting complex technical engineering projects Contributing to EE&F strategy to keep pace with emerging technologies and threats.What we're looking for from you: Educated to degree level or with equivalent experience. Experience of planning, managing and delivering small to medium sized work packages. Knowledge of environmental engineering within the defence sector or relevant industry. Knowledge of vibration, shock, temperature and humidity environments, and their applicability to different products at different life cycle stages. An understanding of environmental test processes, test measurements and instrumentation. Knowledge of international Environmental Standards (DEF STAN 00-035 / AECTP 300 / AECTP 400 / Mil-std 810 etc.) Someone with an analytical mind and excellent problem solving skills. Someone who strives for solutions with an inquisitive nature. Good verbal and written communication abilities. Effective at working in teams with strong interpersonal skills.Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given. MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more... We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. #LI-CT1

Are you an organised and customer-focused administrator available to start immediately? We’re seeking an experienced Sales Administrator to join our Hitchin-based client on a short-term contract. This is a varied, customer-facing role where you’ll play a key part in supporting daily operations and ensuring excellent service delivery. Key responsibilities: * Handling incoming calls and responding to customer emails * Scheduling appointments and coordinating diaries * Ordering materials and arranging deliveries * Providing general administrative support as needed About you: * Proven administrative experience * Strong customer service skills * Proactive with the ability to use your own initiative * Positive, can-do attitude Working hours: Monday to Friday, 9:00am – 5:00pm This role is expected to run until the end of June initially, with an immediate start available. If you’re available now and looking for a temporary opportunity in the Hitchin area, apply online today

Our client, a leading player in the Defence & Security sector, is currently seeking a Principal Mechanical Design Engineer to join their team on a contract basis. The role involves collaborating with functional teams to develop products that meet customer requirements and engaging in cutting-edge research of novel mechanical technologies. Key Responsibilities: Carry out Mechanical Design and proving activities for prime and variant products, including piece parts and assemblies. Support and liaise with manufacturing, resolving problems and defects. Support functional and environmental testing and trials. Communicate with suppliers and purchasing to resolve technical queries. Plan and report on day-to-day activities to meet project milestones. Gain clarification of and generate requirements, challenging extraneous requirements to reduce lead time, cost, and design complexity. Job Requirements: Experience using Creo 3D design tool. Understanding of manufacturing processes, tolerance studies, and environmental tests. Knowledge of mass property calculations, material selection, and FMEA. Experience with Design for Manufacture/Assembly and Environmental Gasket Sealing. Proficiency in tooling/fixtures design and structural design. Familiarity with Defence Standards and review processes. Understanding of product lifecycles and industrial validation. Ability to work as part of a multifunctional engineering team and participate in or host design reviews. Appreciation of other engineering areas and domains. If you are an experienced Principal Mechanical Design Engineer with expertise in Mechanical design, Creo, and manufacturing within the Defence & Security sector, we encourage you to apply now. This role offers the potential for an extension beyond the initial six-month contract, with flexibility for some remote work and rare UK travel

Field Service Engineer Candidate Location: Herts, Beds, Bucks, North London, UK Wide travel This company is at the forefront of developing and manufacturing cutting-edge products. They are looking for a Service Engineer to provide technical support to customers, ensuring equipment servicing is carried out and assisting with installations across the UK. This is an established, global organisation, part of a bigger group that provides solutions to a range of customers including logistics, manufacturing, industrial, recycling, food production and packaging industries improving air quality in workplaces. They are looking for a Service Engineer or Technician with hands-on experience and customer services skills that is used to travelling to and working on site across the UK and staying away from home.Any technical background will be considered; they will give you full training and development. Package: £40,000 Incl overtime and Bonus, Fully Expensed Van, Fuel Card, Credit Card, Private Healthcare, Pension Package, 26 Days Holiday

Copello are supporting a leading Defence client in their search for an Environmental Project Engineer. You will expected to work closely and build relationships with a range of functions, sectors and Chief Engineers including Systems Engineering, Architecture, Design and Proving teams. You will provide technical expertise in generating environmental requirements, supporting the development of robust product designs and defining and managing cost effective proving strategies throughout the product development cycle. You will also work closely with our existing team of highly experienced project and test engineers to define and deliver environmental test programmes. You will provide a technical focal point for all stages of the product lifecycle, through concept definition, design aid, formal qualification and certification and onto in-service support. Our expertise covers the areas of: environmental requirement specification and management; definition of proving methodologies; certification; project management; data analysis; simulation and modelling and testing in climatic, mechanical (vibration and shock) and fatigue. Some of the key challenges for the role include: • Effectively dealing with multiple issues, tasks and priorities concurrently, cross-projects., • Interaction with the customer community at a high level, maintaining integrity of engineering outputs., • Ensuring adherence to delivery timescales and costs, whilst supporting complex technical engineering projects, • Contributing to EE&F strategy to keep pace with emerging technologies and threats. What we're looking for from you: • Educated to degree level or with equivalent experience., • Experience of planning, managing and delivering small to medium sized work packages., • Knowledge of environmental engineering within the defence sector or relevant industry., • Knowledge of vibration, shock, temperature and humidity environments, and their applicability to different products at different life cycle stages., • An understanding of environmental test processes, test measurements and instrumentation., • Knowledge of international Environmental Standards (DEF STAN 00-035 / AECTP 300 / AECTP 400 / Mil-std 810 etc.)

ob Title: Air Conditioning Engineer Location: London & Home Counties Pay Range/details: £46,000 to £50,000 DOE + Door to Door Travel + Overtime Contract Type: Permanent Omega are supporting a leading mechanical services provider in their search for experienced Air Conditioning Engineers. The successful candidate will be responsible for delivering high?quality installation, maintenance and reactive works across a variety of commercial sites, attending scheduled callouts, planned maintenance visits and repair tasks arranged by the office team. You'll play a key role in representing the business on site and contributing to a positive, team?focused working environment. This is a great opportunity to join a respected organisation that invests in its people and offers genuine long?term career development. Key Responsibilities - Air Conditioning Engineer Carry out planned preventative maintenance (PPM) and reactive maintenance on a range of air conditioning and HVAC systems across commercial sites. Diagnose faults and complete repairs efficiently on split systems, VRV/VRF units, multi-split systems, and associated ventilation equipment. Undertake installation, commissioning, and testing of air conditioning systems in line with manufacturer guidelines and industry standards. Ensure all work is completed safely and compliantly, adhering to F-Gas regulations, health & safety policies, and company procedures. Complete service reports, job sheets, and compliance documentation accurately, providing clear updates on works carried out and any remedial actions required. Build strong working relationships with clients and site teams, delivering a high standard of customer service while supporting the successful delivery of maintenance and project works. Qualifications & Requirements - Air Conditioning Engineer Proven experience as an Air Conditioning Engineer within commercial maintenance, service, and installation environments. F-Gas Category 1 certification is essential. Good understanding of health & safety regulations, compliance standards, and safe systems of work within commercial environments. Full UK driving licence and willingness to travel to client sites as required. On call rota is 1-in-7. Standard working day is 8 hours on site, with an 08.00 start time. Any time worked on site beyond 8 hours is paid at 1.5x overtime. Travel time is paid separately and on top of on?site hours. What we can offer - Air Conditioning Engineer On?call allowance is £140 per week + callouts at double time. Long?term stability within a well?established, family?run mechanical services provider. Competitive salary package with opportunities for progression and skill development. Ongoing training, including essential certifications (CSCS, IPAF, PASMA) and manufacturer?led technical courses. A supportive, team?focused working environment built on trust and shared goals. A varied workload across commercial sites, with structured scheduling and strong office?based support. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently an Air Conditioning Engineer, HVAC Engineer, F-Gas certified or an AC Engineer may be suitable for this position. For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

Location: Stevenage, SG1 Salary: £25,000 - £35,000 Working Hours: 9:00 AM – 5:00 PM, Monday – Friday Job Type: Permanent - Hybrid (3 days office-based, 2 days remote) Job Code: MJ2255 Marketing & Office Administrator We are looking for a reliable, creative, and highly organised individual to join a well-established company in Stevenage as a Marketing & Office Administrator. With over a century of history, our client is a leading name in their field, known for distributing high-quality products to professionals across the UK. They are looking for someone to step into a varied role where no two days are the same. This position is perfect for a "can-do" professional who is happy to balance essential office administration with creative marketing tasks. If you enjoy working as part of a friendly, close-knit team and want a role that offers a great mix of desk-based support and creative project work, we would love to hear from you. Key Responsibilities: This is a broad, hands-on role. You will be the go-to person for keeping the office running smoothly while helping to promote the brand. • Use Canva or Adobe Creative Suite to design and produce flyers, business cards, social media graphics, and sales packs for dealers., • Write engaging copy for email newsletters, trade announcements, and social media channels. You will also manage email campaigns using Campaign Monitor., • Keep the website up to date using WordPress and WooCommerce., • Take the lead on the admin for trade exhibitions. This includes managing budgets, completing booking forms, and organising logistics like furniture hire., • Manage budgets, prepare sample packs for representatives, and provide general support to the team., • Act as a first point of contact for enquiries. This involves answering the phone, processing customer orders, and providing cover for other departments when the team needs an extra pair of hands. The Ideal Candidate: We are looking for someone who is practical, organised, and has a real eye for detail. You should be comfortable switching between administrative tasks and creative design work. • You will have a solid background in office administration or a marketing-support role., • You are comfortable using design tools (Canva or Adobe) and have experience with WordPress or similar website platforms., • You have a clear, professional writing style and are confident speaking with customers over the phone., • You are great at managing your own time and can handle multiple tasks at once without losing track of the details., • You have a flexible attitude and are more than happy to help colleagues out whenever and wherever the business needs it. Benefits: • 20 days’ annual leave plus bank holidays, with an extra day added for each year of service (up to a maximum of 25 days)., • Hybrid Working with 3 days in the office and 2 days working from home, • Participation in the company bonus scheme., • Free, convenient parking available on-site., • Genuine commitment to your growth with ongoing training and personal development opportunities. ***Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience

MERITUS are recruiting for a Operations Quality Assurance Engineer to join our Defence and Space client at their Stevenage site. OPERATIONS QUALITY ASSURANCE ENGINEER - INSIDE IR35 - £32 PER HOUR - 6 MONTHS - LIKELY EXTENDED - 1 STAGE INTERVIEW PROCESS An opportunity has arisen for an Operational Quality Assurance Engineer to join a highly specialised defence and space manufacturing environment in the UK. The Quality function plays a critical role in ensuring that customer and regulatory requirements are met across the full spacecraft production lifecycle, including manufacturing, assembly, integration, and test. This position sits directly within the production environment and is responsible for driving quality standards, preventing defects, and ensuring compliance in complex, high-value hardware programmes. Key Responsibilities Take full ownership of quality assurance activities within a designated production area Conduct critical inspections and witness key manufacturing and integration operations Drive a proactive quality culture, influencing production teams to prevent non-conformances Lead the management and reduction of non-conformance and cost of poor quality (CoPQ) Maintain oversight of build reconciliations, open points, and outstanding work orders Perform ongoing quality surveillance to ensure adherence to product and programme requirements Track and manage actions arising from inspections across all production phases Support root cause analysis and internal review boards (e.g. NCR, MRB/IRB activities) Review and improve quality documentation, procedures, and production processes Initiate and conduct process audits where required Review manufacturing instructions and engineering drawings for technical and quality compliance, supporting correction of issues where identified Act as a quality authority within the production environment, ensuring standards are upheld and challenged where necessary Required Experience & Skills Engineering apprenticeship and/or relevant technical qualification Minimum 3+ years experience within aerospace, defence, or space manufacturing environments Strong understanding of quality assurance / product assurance in regulated industries Proven experience in hardware inspection within complex assemblies Ability to influence stakeholders on the shop floor and drive behavioural change around quality Strong communication skills - able to clearly articulate findings and challenge where required Experience working within structured production or cleanroom environments Flexibility to support shift patterns, on-call, or site-based requirements Desirable Experience Knowledge of space or ECSS quality standards Exposure to continuous improvement / Lean methodologies Experience working with 3D engineering drawings / digital manufacturing tools (Catia, 3DX) Familiarity with composite or advanced materials Previous involvement in ESA or equivalent regulated programmes

Field Service Engineer, Laboratory Robotic Systems Basic Salary £50,000 to £55,000 Bonus 10% Company Car - Electric (Tesla) and Hybrid Options Available Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Laboratory Robotic Systems To succeed in this exciting role you must be able to demonstrate: Competent background in a customer facing field service engineering capacity, gained within a high value electronics or electro-mechanical capital equipment environment. Qualification in engineering, electronics or a science based subject to a minimum of ONC level. Applications are encouraged from engineers with a broad range of backgrounds, including laboratory, scientific, robotics, life sciences, biopharmaceutical, university research, laboratory automation or medical devices The Company - Field Service Engineer, Laboratory Robotic Systems This global manufacturer supplies a wide range of innovative laboratory automation systems to the clinical diagnostics, biopharmaceutical and research sectors At the core of their business lie product innovation, excellent customer service and good people They foster a welcoming and inclusive working environment with exceptional training and encouragement for personal development and career progression High levels of staff retention are the result of a fair and appreciative management style This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business. TPBN1_UKTJ