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  • Operations Supervisor
    Operations Supervisor
    11 days ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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  • Leaflet Distributor
    Leaflet Distributor
    1 month ago
    £9–£12 hourly
    Part-time
    Ealing Broadway, Ealing

    Job Overview We are seeking motivated and reliable Leaflet Distributors to join our growing team. This role involves delivering promotional leaflets and marketing materials across designated residential and commercial areas, ensuring thorough and accurate coverage on every round. The ideal candidate will be punctual, physically fit, and take pride in doing the job properly — because our reputation depends on yours. You will be equipped with a GPS tracker and supported by an on-the-ground supervisor to help you succeed in the role. Duties Deliver leaflets and promotional materials to homes and businesses across your assigned route, ensuring full coverage of every street and address. Carry and distribute bundles of leaflets efficiently across your designated area, managing your load throughout the shift. Follow assigned GPS-tracked routes accurately, ensuring no streets or addresses are missed. Check in with your supervisor at agreed points during your shift to confirm progress and resolve any issues. Represent our company professionally at all times when visible to members of the public. Report any delivery issues, access restrictions, or route problems promptly to your supervisor. Complete simple end-of-shift confirmation so clients receive accurate delivery records. Take care of any company-provided equipment, including your GPS tracker, and return it in good condition after each shift. Experience No experience is necessary — full training and a GPS tracker will be provided before your first shift. A positive attitude and genuine reliability are the most important qualities we look for; if you say you'll show up, you show up. Previous experience in delivery, distribution, or outdoor physical work is an advantage but absolutely not required. Good time-keeping and the ability to manage your own pace across a long walking route is important for success in this role. Ability to work independently for extended periods while staying accountable to your supervisor and GPS route. Physical fitness is important as this role involves walking several miles per shift in all weather conditions. Bilingual abilities are a bonus and welcomed, particularly for roles covering diverse communities. Working Conditions This is an active, outdoor role and you will be working in all weather conditions including rain, wind, and cold. This is not a role you can opt out of due to weather — if you are booked onto a shift, you are expected to complete it regardless of conditions. We ask that every applicant considers this seriously before applying. Candidates who are comfortable with outdoor physical work in all conditions tend to thrive here; those who are not tend to find the role difficult. We would rather you know this upfront than waste your time or ours. Pay Structure We offer competitive, transparent shift-based pay so you always know exactly what you will earn before you start: Standard Shift (up to 5 hours | 1,000 leaflets): £50–£55 Extended Shift (up to 7 hours | 1,500 leaflets): £70–£75 Full Shift (up to 9 hours | 2,000 leaflets): £90–£95 Pay is tied to completing your assigned leaflet count or designated map area. Full briefing on expectations is given before every shift. Availability & Cancellation Policy We plan routes and staffing in advance, so managing your availability responsibly is essential. Last-minute cancellations directly affect our clients and your fellow team members. All availability changes and cancellations must be submitted by the following deadlines: Sunday & Monday shifts — notify by Friday at 9am Tuesday & Wednesday shifts — notify by Monday at 9am Thursday shifts — notify by Tuesday at 9am Friday & Saturday shifts — notify by Wednesday at 9am Repeated late cancellations or no-shows will result in removal from the rota. Before You Apply — Screening Question We ask all applicants: "Are you comfortable working outdoors in all weather conditions, including rain and cold, for shifts of up to 9 hours?" Please only apply if your honest answer is yes. This position is offered on a self-employed contractor basis, giving you flexibility over which shifts you take. It is an excellent opportunity for individuals looking for active, well-structured outdoor work with clear expectations, fair pay, and a supportive team around you from day one.

    No experience
    Easy apply
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