Duty manager jobs in United Kingdom - Page 5

Hackney is ambitious, pioneering, and proud. We are looking for a dynamic and experienced senior leader to join our Children’s Integrated Commissioning Service. The Children’s Integrated Commissioning Service is the architect of a system that supports our children to thrive. We don’t just manage contracts; we design the entire network of services for children and families. We bring together health, education, social care and VCS partners to work as one, ensuring every child gets the right help, at the right time, in the right way. We are looking for passionate, creative, and determined people to join our team and to lead wider strategic thinking across the Council and the NHS, aligning the developments within children’s and education services to wider corporate plans and cementing relationships with providers both within and beyond our community. About The Role We have two, full-time permanent positions we are recruiting to. As a Lead Resources Officer, you will work with the Resources Manager to support the day-to-day operations of the Commissioning & Resources Hub to source individual packages of care, support, and educational provision for children and their families. The post manages the most complex cases, leads on practice development, and provides expert consultation. You’ll be a role model and mentor to the rest of the team, driving up quality standards and help develop junior members of staff. You will be our expert on quality assurance for externally commissioned care, support and education arrangements and support rigorous financial monitoring and oversight, maintaining effective relationships with Council officers. All this whilst improving outcomes for children and families whilst securing best value for Hackney. As a Lead Resources Officer, You Will – Promote Best Value: Lead the commissioning of complex care, support, and education packages, focusing on securing the best outcomes for children with the highest needs in regulated settings. – Lead from the front: You’ll regularly step up in a duty manager role, building and providing expert coaching, development, and training to a team of up to 9 staff members – Be a Guardian of Quality: Ensure every pound counts by undertaking quality assurance and rigorous financial monitoring of commissioned arrangements, ensuring full compliance and delivering the best value to the Council. – Champion Compliance: Uphold the highest standards by ensuring all procurement and individual commissioning processes comply with financial regulations and Contracts Standing Orders, while managing service reviews and contracts. – Drive Service Improvement: Shape the future of our service by contributing to commissioning projects, including market analysis and options appraisal, and preparing strategic information for senior managers on emerging trends and opportunities – Inspire a culture of change: Act as a catalyst and a coach, building momentum and empowering our teams to embrace new ways of working. – Embed Our Values: Ensuring all commissioning activity is embedded in Hackney’s systemic, trauma-informed, and anti-racist approach to working with children and young people. Who are we looking for? You’ll be a highly skilled negotiator with excellent communication skills who is able to manage demanding relationships with stakeholders and suppliers. You will be driven by a relentless desire to make things better for children. You are curious, brave, and you believe in the power of collaboration You Will Bring • Considerable knowledge and experience of commissioning and purchasing and/or management of care, support, or educational arrangements for children and their families, • Expert Commissioning & Negotiation: You will bring a considerable understanding of commissioning and monitoring techniques, be a highly skilled negotiator, and demonstrate the ability to analyse, challenge, and interpret complex financial data to deliver best value for the Council., • Strategic Problem Solving & Data Analysis: You need the ability to analyse quantitative and qualitative information, design creative and cost-effective solutions for the diverse needs of children and young people, and effectively communicate complex information to diverse audiences. –Stakeholder and Relationship Management: You will have the ability to manage demanding relationships with stakeholders and suppliers, utilise influencing skills to reach mutually agreeable solutions, and build purposeful working relationships with key stakeholders and peers to command trust and confidence. • Exceptional organisational skills: You’ll be comfortable working in a fast paced, high-pressure environment demonstrating initiative and effective workload management, and managing conflicting deadlines and priorities., • Commitment to Our Values: A deep and demonstrable commitment to anti-racist practice. You will be able to think creatively and apply a systemic, trauma-informed approach to your leadership, processes, and policies., • Resilience & Communication: The ability to thrive in a complex, fast-paced environment, with highly developed communication skills to influence senior stakeholders, partners, and providers. Why Hackney? • Our Systemic, Trauma-Informed and Anti-Racist (STAR) practice model informs everything we do., • Following on from our Anti Racist Summit in October 2023 we remain committed to dismantling systemic racism, discrimination, injustice and making anti-racism a foundation of our practice., • We provide wide-ranging and excellent training and development opportunities; we will help you to develop excellent practice, leading to career advancement at your own pace., • We are an innovative borough where we collaborate to support change for the children and families we work for and for each other. Ready to build the future with us? If you’re ready to move beyond the ordinary and do work that truly matters, we want to hear from you. Further Reading Children’s Integrated Commissioning Strategy 2025/26-2026/27 As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications: 14 December 2025 (22:59) Interview date: W/c 12 January 2026 We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:

Overview Are you ready to start your career in a rapidly progressing company with service at the heart of everything we do? Then you’ve come to the right place. We are GC Partners and we are a specialist financial exchange company. We help Private and Corporate clients move their money at the best rate, using our 20 years of experience, our bespoke technology and dedication to customer service. We have 6 offices around the globe including Hong Kong and Dubai, with further expansion in the future. We have a fantastic opportunity for a Private Client Dealer to join our busy and growing Private Client Dealing Desk. If you have a collaborative and adaptable work ethic, a drive for success and are looking for your next opportunity then we would like to hear from you. Job Purpose Develop and manage a profitable and sustainable client portfolio by fostering strong, meaningful relationships with both our clients and our business development team, placing exceptional client service at the forefront. Take full accountability for delivering comprehensive support and ensuring an outstanding client experience. Consistently exceed monthly billing targets, leveraging market knowledge and sales expertise to retain, develop, and profitably grow our client base. Articulate the unique value of GC Partners' services, providing clients and affiliates with market insights and foreign exchange expertise to support their financial goals. Person Specification • Excellent communicator: Ability to engage effectively with clients and stakeholders at all levels., • Target-driven and self-motivated: Proven track record in exceeding performance goals and KPIs both financial and non-financial., • Strong interpersonal skills: Skilled at building rapport and fostering meaningful relationships., • Proactive and adaptable: A can-do attitude with a focus on continuous improvement., • Attention to detail: Meticulous in maintaining accurate records and managing processes., • Team player: Collaborative, with a willingness to share knowledge and support colleagues., • Operates with a client-centric mindset and demonstrates ethical decision-making. Duties/Responsibilities • Serve as a key point of contact for clients, ensuring a high level of expertise and professionalism in managing their foreign exchange and payment needs providing bespoke solutions that align with their goals and circumstances., • Approach client engagement with enthusiasm, demonstrating a genuine interest in understanding their needs and exceeding their expectations. Inspire trust and confidence through a positive attitude and dedication., • Work in tandem with the Business Development team to ensure quality of referrals and consistent conversions, • Guide clients through the process of transferring money, ensuring a smooth, informed, and client-first experience at every stage., • Provide advanced support to clients offering detailed market insights and global economic news, proactively identifying opportunities to expand the client portfolio and enhance service delivery., • Create deals on trading platforms, troubleshoot payment inquiries, and ensure accurate transaction execution., • Oversee client onboarding for individuals and corporates ensuring correct categorisation and adherence to compliance and regulatory requirements., • Conduct detailed ongoing monitoring for clients, identifying and mitigating risks, and ensuring compliance with AML and KYC regulations., • Act as a role model for excellent client service, prioritising client objectives and ensuring that service delivery aligns with Consumer Duty obligations., • Provide leadership within the Account Manager team, sharing expertise, mentoring colleagues, and contributing to a high-performance culture., • Regularly review and refine workflows and processes to improve operational efficiency and client satisfaction., • Escalate complex client issues appropriately and provide timely updates to senior management., • Manage inbound and outbound communication across multiple channels, ensuring prompt resolution of queries and maintaining professional standards., • Perform other duties relevant to the role as assigned by the Account Director. Qualification & Experience • A minimum of 2 years' experience in foreign exchange sales or, financial services with a proven track record of success., • Experience in KYC onboarding and AML procedures., • Proficiency in office-based IT systems, including Microsoft Office, email, and internet applications., • Strong time management skills with the ability to work independently and prioritise tasks., • Demonstrated ability to build and maintain meaningful client relationships., • Excellent verbal and written communication skills, including grammar and language proficiency., • Strong negotiation, persuasion, and stakeholder management skills., • Thorough understanding of compliance and regulatory requirements. Benefits of working at GC Partners • 25 days of holiday per year, plus bank holidays, • Workplace pension – employer contributions, • Complimentary Health insurance, • Employee assistance programme, • A truly global business with opportunities for growth Equal opportunities GC Partners is an equal opportunity employer. We welcome applicants from all backgrounds and each applicant is given fair consideration throughout the recruitment process. Please be aware that due to the volume of applicants, we may not be able to respond to all applications.

Your new company Join a leading global financial institution driving regulatory transformation and innovationacross markets. Your new role As a Senior Business Analyst, you'll deliver enhancements to MiFID II Product Governance. You'll shape policies, processes, systems, and controls throughout the product lifecycle, ensuring compliance and operational excellence. • Gather and analyse business requirements, liaising with Legal and Compliance., • Perform gap analysis and propose solutions., • Document governance, reporting, and policy changes., • Improve BAU processes and controls., • Conduct data analysis and support UAT., • Assist the Project Manager with PMO standards, tracking deliverables, and preparing materials for governance forums. What you'll need to succeed • 10+ years' Business Analysis experience in Investment Banking., • Proven track record in MiFID II Product Governance implementation., • Strong regulatory project delivery skills from interpretation to BAU handover., • Ability to work with Front Office, Legal, and Compliance teams., • Excellent communication and stakeholder management skills., • Proficiency in Excel, PowerPoint, Visio., • Knowledge of FCA Consumer Duty, PRIIPs, and MiFID II Investor Protection., • BA qualifications., • Lengthy contract through to the end of 2026., • Competitive daily remuneration rate (paid out weekly via umbrella company). Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Please note, this is a 12 month fixed-term contract. For over 20 years, Waystone has been at the cutting edge of specialist services for the asset management industry – partnering with institutional investors, investment funds and asset managers. We work with our clients to help build, support, and protect investment structures and strategies worldwide. Our success depends upon our ability to attract and retain the best, most diverse talent and provide our employees with a broad spectrum of professional development opportunities. Our workplace environment is an inclusive one, where employees can be themselves, reach their full potential and drive business results. Summary: The Director role at Waystone in the Distribution – Investment Solutions division is Head of Client Services with 7+ years’ experience in an Investor Relations or Client Relations team alongside a UCITS/Funds sales team. The role leads and manages the Client Services team and reports into the Global Head of Distribution. The role supports the management of the Investment Solutions team alongside the Global Head of Distribution and works alongside the European-wide Sales team to deliver excellent client onboarding and service to all stakeholders. The role has full understanding and knowledge on how the Distribution business is managed and run day-to-day to deliver on business goals and targets. The role works with a highly dynamic and motivated team and offers the opportunity for an individual to take ownership of their deliverables to become both a manager and integral member of the team. This in turn will create a meaningful difference to the team, the business’ value proposition, and relationships with stakeholders. Essential Duties And Responsibilities To lead and manage the Client Services team within Investment Solutions. To be responsible for all deliverables that the Client Services team have to all stakeholders: both external and internal. To organise, co-ordinate, teach and develop the wider team to support these deliverables. To maintain and develop a leadership role for other team members. The role is multi-faceted and covers client services, investor relations, events, branding marketing and the co-ordinates the governance and reporting of the Investment Solutions team to the wider organisation. The individual should have the ability to problem solve and deliver on client requests. This will include, but not limited to, all investor relations work (investor meeting coordination, RFPs, due diligence, country registrations co-ordination, platform onboarding, databases, distribution agreements, rebate management etc.) Communicate on annual targets, deliverables and commitments to all investment managers. To have strong relationships with clients (both investment managers and investors) and to be an individual that they can come to for help and can rely on from the team. Lead & develop our service offering to investment managers and how we can communicate ongoing sales activity, pipeline progression and asset raising achievements. Lead in marketing, branding and events initiatives and build out a marketing annual calendar for the Investment Solutions team. To communicate and commit to deliverables for the year to investment managers and see these come to fruition. To drive discussion on how to market our funds with the team and to brainstorm and develop new materials and content for our business. Organise, oversee the annual roadshow schedule and co-ordinate meeting deliverables across the team. Build and develop the processes and reporting deliverables that the Client Services and Investment Solutions team undertakes. Lead and oversee all team governance and reporting to the wider organisation – understand deal flows, all of our clients, shareholder registers, asset raising targets, deliverables and board reporting. Collect and report on Sales team data in a clear and concise manner to review targets and achievements. To share this with the Global Head of Distribution and lead on team reporting. Drive and build initiatives across the team to improve efficiencies for the Sales team, internal processes, reporting and relationship management. To have the ability to manage and organise high workload to meet deadlines across all stakeholders. Understand all aspects that create a highly motivated Sales team and how the business works. To have strong proficiency in Salesforce and email marketing tools to record, track and report on all activities. To exhibit an excellent attitude, understanding and results-driven approach to client relationship management. To deliver a service above expectations and to develop a significant value-add proposition of Investment Solutions to both investment managers and clients. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience 7+ years’ experience in working with clients and with exposure to alternative UCITS and AIFs, ideally within an Investor Relations or Client Relations team for an asset manager or fund service provider. Previous team management experience Excellent oral and written communication skills in English. High level of attention to detail. The ability to work to deadlines. Collaboration with colleagues across geographic and functional boundaries. An ability to combine an understanding of local markets within the wider business & regulatory context. High levels of personal integrity and client service. Self-motivation and confidence. Solid computer skills, particularly in Salesforce or a similar CRM system, Excel and PowerPoint Education Strong academic background including a Degree in Finance/Business/Economics or related field. Minimum B.A. degree from a reputable institution, preferably within a finance-focused curriculum.

General Manager - AELTC Wimbledon | Full-Time / Permanent £60,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a General Manager with a passion for luxury hospitality to join one of the world’s most prestigious sporting institutions at the All England Lawn Tennis Club (AELTC). This is a rare opportunity to deliver five-star hospitality across Members Dining in a truly iconic setting - home to Wimbledon and The Championships. Reporting to the Operations Manager, you will lead a dedicated premium hospitality team with a mission: to provide an exceptional, seamless guest experience for AELTC Members and event guests all year round. For 50 Weeks Of The Year, The Club Operates As An Exclusive Private Members’ Club, With a Refined Food And Beverage Offering Including • An all-day brasserie open seven days a week, • Elegant supper service in the formal dining room, • A relaxed Clubroom serving morning pastries, light lunches, and afternoon tea As General Manager you will also oversee catering operations at the state-of-the-art indoor tennis courts, ensuring that every detail, from menu presentation to service delivery, reflects the highest standards of hospitality and events excellence. During The Championships, the eyes of the world turn to Wimbledon. In this exciting General Manager role you’ll play a vital role in upholding the Club’s reputation for unparalleled hospitality during this globally celebrated fortnight. This is more than a leadership role, it’s your chance to be part of a legacy of British sporting and culinary excellence. General Manager - The Role • Delivering exceptional food and customer service standards across all areas of the Clubhouse, ensuring a premium experience for Members at all times., • Building strong relationships with Members through excellent communication, professionalism, and attention to detail., • Leading and inspiring a high-performing team through a hands-on, proactive approach and foster a positive, service-driven culture., • Overseeing recruitment, onboarding, training, and ongoing development of staff, ensuring clear communication of individual and team goals., • Managing rotas and staffing levels to meet operational demands, including Clubhouse service and outdoor events., • Ensuring accurate financial processes, including daily sales reconciliation, member billing, and cash handling procedures., • Upholding and monitoring all Health & Safety and Food Safety standards, maintaining full compliance with Compass Group policies and legal requirements., • Collaborating with the AELTC Club Office and internal committees to support events, match day catering, and achievement of Club KPIs. This General Manager role is perfect for a charismatic and hands-on hospitality leader who thrives on visibility, connection, and delivering exceptional service. You’ll be a familiar and trusted presence for members, building meaningful rapport while ensuring every detail reflects five-star standards. If you’re passionate about creating a world-class dining experience at one of the most prestigious sporting venues, we’d love to hear from you. What We're Looking For • A passion for delivering exceptional, customer-focused service and a commitment to building strong rapport as a visible, familiar presence to Members., • Proven experience managing diverse teams within private Members’ clubs or five-star establishments., • Flexible availability to support a seven-day-a-week operation., • Confident and personable - comfortable engaging with senior executives across multiple industries, creating meaningful connections., • Strong problem-solving skills with clear examples of overcoming challenges and delivering solutions., • Impeccably groomed with a polished and professional appearance., • A calm, dignified demeanor while adapting flexibly to changing work demands., • Strong organisation skills with the ability to plan, prioritize, and manage daily tasks efficiently. What You’ll Get In Return • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events – including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London – we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Why Join Us? Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences – and shape the future of hospitality.

We’re looking for a Brand Programme Manager to join our team on a 12 month fixed term contract. Purpose of the role Working with the brand team, the Brand Programme Manager will support the implementation of our brand strategy across the AJ Bell business. The role will coordinate the delivery of projects that bring our brand promise to life, across our direct to retail investment platform, our advised business, and range of internal and external group websites. Key Responsibilities • Shape and drive delivery of a programme of work designed to deliver our brand promise ‘Feel good investing’ within our visual identity., • Support the brand team with the strategic end-to-end planning and implementation of the project across the organisation. This includes scoping and resource planning., • Support the coordination of multiple projects and workstreams, helping align timelines, objectives and key dependencies, • Manage dependencies across programmes., • Manage the programme governance, reporting, and stakeholder communication structures., • Act as the central point of coordination, collaborating with internal teams and external agencies to ensure scope, deliverables and timescales are clearly communicated., • Ensure project roles and responsibilities are clearly defined and documented, keep action logs., • Identity and manage potential risks by putting mitigation plans in place., • Ensure that projects are closed in a controlled manner with effective handovers to BAU. Competence • Proven experience in project management and change implementation, • At least 7+ years of experience in programme management within a marketing, brand or transformation contexts., • Excellent stakeholder management skills, including internal and external contacts, • Highly organised and able to work to demanding deadlines, • High attention to detail in all aspects of work, • A proactive and solution-orientated approach Product owners across the Group, most notably: • Marketing teams, • UX and website teams, • Product teams, • Customer service teams, • HR and internal comms, • PR, • Brand agencies, • Marketing and PR agencies, • Creative, production and media agencies AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years and in 2024 and 2025 named a Great Place to Work®. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: • Competitive starting salary, • Starting holiday entitlement of 27, increasing up to 31 days with length of service and a holiday buy and sell scheme, • A choice of pension schemes with matched contributions up to 8%, • Annual free share awards scheme, • Buy As You Earn (BAYE) Scheme, • Health Cash Plan – provided by Simply Health, • Discounted private healthcare scheme and dental plan, • Free gym, • Employee Assistance Programme, • Bike loan scheme, • Sick pay+ pledge, • Enhanced maternity, paternity, and shared parental leave, • Loans for travel season tickets, • Death in service scheme, • Paid time off for volunteer work, • Charitable giving opportunities through salary sacrifice, • Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more, • Personal development programmes built around you and your career goals, including access to personal skills workshops, • Monthly leadership breakfasts and lunches, • Casual dress code At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 3-4 days per week in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Business Analyst - MiFID II Product Governance Daily Rate: £500 - £600 (inside IR35 via umbrella) Contract Length: 12 months initially Location: Hybrid working model - 3 days pw in Canary Wharf is essential. About the Role: Our client is seeking a seasoned Business Analyst to join their Markets programme Execution & Transformation team for a critical project focused on enhancing the MiFID II Product Governance framework. This is a fantastic opportunity for a professional with extensive experience in investment banking and regulatory frameworks to contribute to significant improvements in product governance. Key Responsibilities: Gather and analyse business requirements, collaborating with legal and compliance teams to ensure thorough understanding of regulatory mandates. Conduct gap analysis to assess current solutions against required enhancements and propose viable solutions. Document changes or define new governance and reporting structures to enhance business-as-usual (BAU) processes and controls. draught and revise policies and procedures as necessary, ensuring they align with regulatory standards. Perform data analysis to support project objectives and deliverables. Assist the project manager in adhering to PMO standards and tracking implementation progress. Prepare materials for working groups and support project manager in facilitating User Acceptance Testing (UAT) as applicable. Key Skills Required: 1. Minimum of 10 years' experience as a Business Analyst in Investment Banking/Asset Management background., 2. Strong background in Consumer Duty and MiFID II Product Governance., 3. Proven track record in business analysis and project delivery within regulatory frameworks, including legal interpretation and business impact analysis., 4. Experience collaborating with business stakeholders, including Business Managers and Front Office Trading & Sales teams, as well as Legal and Compliance., 5. Exceptional communication skills (both written and verbal) for effective updates to project/programme managers and stakeholders., 6. Proficiency in Microsoft Office Suite, particularly Excel (data analysis), PowerPoint, and Visio (process flow)., 7. Strong analytical and problem-solving skills, with keen attention to detail. How to Apply: If you are a motivated Business Analyst with a passion for regulatory frameworks and product governance, we invite you to apply. Please submit your CV and a brief cover letter outlining your relevant experience and why you are a good fit for this role. Join us in shaping the future of product governance within our client's organisation! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Desired Skills and Experience Key Skills Required: 1. Minimum of 10 years' experience as a Business Analyst in Investment Banking/Asset Management background., 2. Strong background in Consumer Duty and MiFID II Product Governance., 3. Proven track record in business analysis and project delivery within regulatory frameworks, including legal interpretation and business impact analysis., 4. Experience collaborating with business stakeholders, including Business Managers and Front Office Trading & Sales teams, as well as Legal and Compliance., 5. Exceptional communication skills (both written and verbal) for effective updates to project/programme managers and stakeholders., 6. Proficiency in Microsoft Office Suite, particularly Excel (data analysis), PowerPoint, and Visio (process flow)., 7. Strong analytical and problem-solving skills, with keen attention to detail.

About The Role We require a part-time social work coordinator for a 1 year fixed term contract, to meet the needs of the service. We require the following hours to be met: Wednesday 1.30pm – 5pm and Thursday and Friday 9am - 5pm. We do however take flexible working into consideration, in line with service demands, however this is an office-based role. Benefits: Specially designed core training package, professional development opportunities, good pension scheme and generous holidays, an experienced management team, and a great working location with good transport links. Job overview: An exciting opportunity has opened within Independent Futures where we have created a specialist Leaving Care Service for children and young people aged 16-25 years old. Islington is looking to recruit a part-time social work coordinator (SWC) who is motivated and passionate. You will be trained in Motivational Interviewing and Trauma Inform Practice to ensure sustainability of practice across the service. A Social Work Coordinator (SWC) is a para-professional whose primary function is to provide enhanced administrative support in meeting the demands of frontline practice. This is a very active role and the practical support is critical in ensuring the child and family social workers’ and other practitioners’ time is used to best effect in helping families to keep children safe. This requires a high level of understanding of a child and family social worker’s job in helping families to safeguard children. Main duties: Our vision for the service is that children and young people are safe, can overcome difficulties and can form secure relationships through their childhood and into their adulthood. SWCs are the first point of contact for the team by service users, other staff, and professionals. As an experienced administrator, you would be expected to anticipate the planning and preparation necessary ahead of the range of meetings that take place with families and professionals and be instrumental in ensuring these meetings are coordinated. This includes multi-professional panels and tasks include (but not limited to) diary invites and minute taking. You would also be expected to help and support practitioners to stay organised in managing their workload. Child and family work is dynamic and responsive to both the local and national landscape, and SWCs must be flexible and adapt to changes within the organisation and to the presenting needs of the individual team. The SWC role, as with all other roles in the Service, should engage in continuous quality improvement by always looking for ways to improve the way we work to identify gaps in systems and make improvements that will increase added value to frontline practice. You will have excellent communication skills with children, young people and families as well as with carers and professionals taking into consideration equality and diversity. You will also have excellent skills when it comes to writing and minute-taking. Some of the main duties include: • Minute taking, • Arranging multi-professional meetings, • Diary management, • Creating and updating excel spreadsheet trackers, • Answering the duty phone to young people, families, and other professionals, • Updating the data base The successful candidates will have the following: • Excellent organisation and time management skills, • Ability to work pro-actively to identify and meet the needs of the team, • Flexibility, • Excellent ICT skills, • Good communication: verbal and written, • Ability to work under pressure Working for your organisation: In December 2024, we underwent a full OFSTED inspect. Although we are still awaiting formal feedback, we are pleased and proud to share we have maintained our outstanding rating. In October 2023, Independent Futures received a focused visit from OFSTED looking at the Local Authority’s arrangements for care experienced children and young people (care leavers). We proudly share some highlights from the report: • Young people are effusive about Independent Futures, Islington’s leaving care service., • Care experienced children and young people in Islington benefit from teams of highly committed, ambitious and determined professionals who work extremely well together, helping the children and young people to remain safe and to achieve in life., • Exceptional and aspirational corporate and operational leaders work together to listen to care experienced young people, to understand their world and to act on their views., • Islington’s motivational practice model ensures that all staff and many partner agencies provide trauma-informed assessments., • The genuine warmth of staff and their affection and pride in children’s progress and achievements are evident in their direct work and frequent contact and visits., • Staff report that they feel valued by their managers. This improves and supports practitioners’ emotional health and well-being., • Skilled social workers and YPAs are appropriately proud of their work., • Good opportunities for development, training and promotion are increasing the number of staff transferring from agency to permanent contracts., • A localised approach to commissioning housing support means that young people can maintain local links and have access to important local services, such as colleges, employment and training opportunities that will support them to achieve independence. The Independent Futures Service is well resourced and enjoys a stable and supportive workforce. You will be joining a multi-professional team made up of experienced managers, Senior Social Workers, Social Workers, Young Person Advisors, Mental Health Social Worker, CAMHS professionals, a UASC specialist and Social Work Coordinators. We have opportunities to consult with clinicians and you will receive supervision and manage support from a Senior Social Worker. Our children, young people and their families are at the heart of everything we do and the development of our practice model allows us to them towards their version of meaningful and sustained changed. Islington’s Motivational Practice Model provides an integrated care, safeguarding and change model, which includes Motivational Interviewing skills helping to build meaningful relationships and promote safety, collaboration and purposeful change. What is Motivational Practice? Motivational Practice is Islington’s Practice Model. There are core elements that underpin the practice framework that provide a set of skills around how to communicate in a helpful way with workers that you supervise, the professional network as a whole and families we work with, supporting a process of change. Our practice model is further complemented by Trauma-informed practice (including Dyadic Development Practice), as we believe that by better understanding the lived experiences of those we are here to serve, we are better positioned to engage, support and assist children and young people to reach their full potential. Relationships are also central to achieving the very best outcome for our children, young people, their families, and their carers. We work closely with our fostering team and placements service to support our carers in offering a trauma informed approach to care, and to offer stable placements where our children and young people can achieve their potential. Application overview: Please ensure you address the person specification fully, referencing how you meet each specification in turn as fully as possible. Application closes: Thursday 11th December 2025 at 23:59 Prospective interview date: 17 th - 23rd December 2025 For further information or for an informal conversation about the post, please contact Independent Futures Team Manager: Lila Wisbeach [email protected] 020 7527 8585 / 8561 About You Working for the team, service and our organisation Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future. We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about. Our offer to you We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include: • Up to 31 days leave per year, increasing to 36 days after five years of local government service, • A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week, • Learning and development opportunities to maximise your potential, • Competitive pay and a commitment to paying all staff the London Living Wage at minimum, • Excellent local government pension scheme, • Cycle to Work scheme and discounted gym memberships, • Local discounts from restaurants, shops, health and beauty therapists, and more! Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. Workforce Equality, Equity, Diversity and Inclusion Statement We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination. We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues. We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage. We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace. Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington. Pre‑Employment Checks Any offer of employment will be subject to the successful completion of required pre‑employment checks. These may include: • Proof of address, • Evidence of any name changes (if applicable), • Right to work in the UK, • Overseas criminal record check (if applicable), • Satisfactory references, • Occupational Health clearance, • Evidence of professional qualifications or registrations, • DBS check at the appropriate level (if applicable) Safeguarding We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. The post is subject to a enhanced DBS check with children barred list, qualifications check and 3/5 years referencing. Disability Confident Scheme Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

The Senior Analyst Order to Cash (OTC) is responsible for preparing and overseeing the accounting of activity which significantly impacts the corporate financial statements, ensuring their own work & Analyst tasks are completed on time & to a high standard. The post holder will combine accounting, analytical and presentation skills to effectively and efficiently contribute to the monthly close process, as well as the ability to understand complex accounting transactions. Outputs include review of all non-US domestic Franchised & Managed contractual legal documents for financial and accounting implications, preparation of reports based on the international ageing by region and hotel type, balance sheet analysis, subledger and general ledger entries. Position Summary • Supervise, and evaluate OTC Corporate team members, by providing direction and leadership to build and maintain an effective team, • Assist with the recruitment & retention of key talent within OTC, • Support Analysts / Interns personal and professional development through coaching, mentoring and training, • Promoting a continuous improvement philosophy in the team by evaluating the effectiveness of current processes and recommending and implementing actions to streamline processes and maximise efficiency, • Work with direct reports to set goals towards the accomplishment of departmental initiatives and personal objectives., • Perform activities in compliance with all Company policies as outlined in the global accounting policy manual., • Execute, update and maintain accounting internal control policies and procedures and prepare supporting documentation to internal audit regarding completion of control procedures., • Enforce policies and procedures that will improve the overall operation and effectiveness of the department and Company., • Ensure SOX compliance across the high volume controls environment., • Provide materials to external and internal auditors and provide accurate responses to audit queries., • Ensure departmental objectives and workload priorities are followed and achieved throughout the team, providing feedback as necessary., • Support the relationship with the shared service center and provide support where necessary to achieve company objectives., • Perform balance sheet reconciliations in line with company policy, • Ensure new Hilton processes are standardized globally across the HAFS structure, • Ensure new processes are documented and adhere to Segregation of duty and SOX control disciplines, liaising with internal audit where necessary, • Support financial system implementation & enhancement projects including participation in the design, testing, deployment and ensuring the steady state of the system going forward., • Work with key stakeholders and departments to deliver appropriate levels of support., • Help to manage cross-functional links to other finance teams, the shared service center and hotels., • Assist Consolidations and financial reporting teams with queries., • Provide training and financial advice to the shared service center regarding processes and accounting policies., • Review the outputs of the shared service center to ensure financial accuracy and completeness, • Prepare monthly receivable call presentation packs for review by Senior Manager, • Track Contingent / Key Money and ensure it is processed for payment when contractually required, • Perform secondary review and analysis of management and franchise agreements as prepared by OTC Analysts for financial implications and apply current Accounting policies to record transactions with guidance from OTC Leadership and Technical Accounting, • Approve the Fee Tracker inputs used to update Billing System Manager for Franchise Fee and Program Fee billings inputs, • Approve inputs into Asset Management system, • Approve journals in the Asset Management system for all areas impacted by Revenue Recognition Accounting, • Prepare reconciliation of GMFAR contracts to the OTC contracts database to ensure completeness of review and approval of all legal agreements, documenting all evidence required to comply with SOX controls, • Perform SOX Control checks and enforce compliance, • Oversee the issuance of Wire Transfers prior to presenting to leadership for payment approval, • Support the monitoring of 3rd party and development fee receivables, ensuring data is complete & accurate, contacting Snr Leaders where required for information, • Support preparation of the monthly 3rd party and development fee bad debt provision, • Prepare initial month end financial statement analytics in relation to revenue and receivables, • Support with queries and investigation regarding fee income billing and accruals, • Perform post billing revenue checks and remediation, • Support review month end revenue accruals and follow up with respective teams for remediation, • Contributor to the deferred asset and deferred liability accounting and reporting, • Preparation and initial review of deferred asset and deferred liability rollforward schedules, • Log any SSC issues to support tracking of contractual compliance through metrics, • Provide guidance to SSC pertaining to processes including SOPs and training where required, • Prepare audit documentation as part of the annual Internal Audit process, • Liaise with Legal on all Franchise Licence Agreement/Management Agreement related issues, • Assist consolidations with all internal and external fee related queries, • Resolve and support resolution of escalated customer queries or disputes, • Work with relevant colleagues to resolve issues involving key money, sales tax, VAT, withholding tax, Intercompany and fee disputes; ensure timely and accurate fee accruals and produce an effective monthly close process, • Assist SSC Service Centre with all billing, cash application and helpdesk queries Direct Reports 2 x Analyst / Intern OTC Corporate Required Skills/ Qualifications • Strong technical accounting knowledge and a solid understanding of principles and practical application of US GAAP and IFRS, particularly as it pertains to revenue recognition and deferred assets and liabilities • Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems; ability to help develop problem solving skills among direct reports and other team members as appropriate., • Ability to take initiative to identify, prioritise and implement all elements required for team to fulfill responsibilities in accordance with core strategic goals., • Ability to work well under pressure and effectively handle multiple concurrent demands and appropriately prioritise responsibilities., • Experience communicating and negotiating with all levels of management and external customers, • Good knowledge of finance modules of an ERP system such as SAP, Oracle, PeopleSoft, • Highly proficient in MS Excel, • Experience in working in a SOX compliant controls environment, • BA/BS/Bachelor’s Degree or equivalent Preferred Qualifications • CIMA or ACCA part qualified Work Locations Hilton - Regional Headquarters - Europe Schedule Full-time Brand Hilton Corporate Shift Day Job Job Level Team Member Job Finance and Accounting

Delighted to be working on an exclusive remit to support the hire of a Delegated Authority Audit Manager. This is a key hire and the role offers the chance to step into a visible audit leadership position within a collaborative environment. The Delegated Authority team is well regarded across the business, with strong buy in from underwriting and senior stakeholders. This opportunity would be ideal for someone already operating at a manager level looking for a change in environment or an experienced audit analyst ready to step up, who would be comfortable owning the audit oversight. Key Responsibilities • Oversee the end-to-end delivery of the delegated audit programme, ensuring technical reviews and operational audits are completed to a high standard and in line with internal and market expectations., • Manage external audit firms, agree scopes and ensure requirements reflect Consumer Duty, Conduct Risk and wider regulatory considerations., • Maintain the audit schedule, tracking findings, recommendations and remediation actions, with escalation where appropriate., • Act as a trusted point of expertise for underwriters and internal teams, supporting them on audit requirements and delegated oversight queries., • Maintain a consistent and disciplined approach across all audit activity, ensuring clarity, control and strong governance throughout. What You’ll Need • Solid experience within delegated authority audit oversight, whether gained in house or through an audit provider., • Confident communication skills with the ability to present findings and influence senior stakeholders., • A structured approach to audit management, including scoping, assessment, and remediation tracking., • Strong organisational capability and a collaborative mindset. For more details get in touch.

Third Space are now looking for a Member Concierge (Reception) Manager to join our Tower Bridge club. This role will play an integral part in ensuring the highest level of member satisfaction and exceptional customer service. As the Member Concierge Manager of a Third Space club, you and the team you lead are the first and last person our members see every time they visit, therefore playing a key role in bringing our Vision and Mission to life. You ensure the smooth and efficient operation and co-ordination of the Concierge Department by providing a highly personalised service, ensuring maximum guest satisfaction and member experience. Reporting directly into the Operations Manager, you will support with leading, training and providing support to the Front of House team. You and your team will be paramount in ensuring our members are listened to and communicated with. Key Responsibilities • Be responsible for the recruitment, onboarding, induction and ongoing development of every Front of House team member, • Drive member interactions from your team, ensuring each member receives a personalised service, building their trust with each interaction and forming long lasting professional relationships, • Serve as a role model to demonstrate appropriate behaviours; understanding the impact the Front of House department has on NPS, • Help members with every request in a clear and timely manner, giving accurate information about the club’s updates, procedures and policies, always striving for member satisfaction, • Carry out all required Duty Manager tasks to the required standard, ensuring their team do the same About You • Experience managing a team in a luxury, member-facing environment, • Strong communication skills both verbal and written, • Proven track record of dealing with member complaints, • Have great attention to detail and set a high bar when it comes to member experience As well as the usual you get for turning up for work, you and a buddy will get complimentary memberships to all of our amazing health clubs to attend as many cycling classes as your legs will allow! You will also receive discounted prices within our restaurant, Spa, Medical, Retail and Natural Fitness Food offerings as well as with our first-class Personal Trainers. Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.

Together, we engage with everything we have and are, to help humankind act braver and better. About Great Lakes Insurance SE: As specialty provider of primary insurance services in the UK, Great Lakes London Branch (“GLLB”) is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia. Great Lakes Insurance UK Limited (“GLLS”), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world. About the role: As a crucial member of the Claims Governance & Reporting Team, you will be accountable for delivering high-quality, timely, and accurate reporting and management information (MI) to support key decision-making processes. Your primary responsibility will be to assist the Head of Claims Governance and Reporting in producing comprehensive board, committee, and management meeting packs, as well as designing and generating insightful reports and dashboards. Core Accountabilities: • Take ownership of producing accurate and timely reports, Management Information, and analysis to inform business-critical decisions, ensuring that all stakeholders are well-equipped to make informed choices., • Conduct in-depth analysis of claims data to identify underperformance, trends, concerns, and themes, providing actionable insights to drive business improvement., • Collaborate with the Head of Claims Governance and Reporting to develop and implement effective reporting strategies, ensuring that all reports meet the required standards of quality, accuracy, and timeliness., • Provide expert support for various workshops and projects related to system changes, implementation, and enhancements, ensuring seamless integration and minimal disruption to business operations., • Be responsible for maintaining the highest standards of data integrity, ensuring that all reports and MI are reliable, accurate, and compliant with regulatory requirements. Key Responsibilities: As a key member of the team, you will be responsible for ensuring that the Claims Governance & Reporting function operates effectively, efficiently, and in accordance with business objectives. Your expertise, attention to detail, and analytical skills will be essential in driving business growth, identifying areas for improvement, and informing strategic decisions • Data collecting, mapping, analytics and maintaining consistency across all clients’ data as well as making data accessible to internal and external partners, • Validating and improving metrics and data quality to ensure calculations are accurate, • Creating reports analysing claims portfolios (incl. root cause analysis) in support of internal oversite activities, • Managing end-to-end data flow as project manager and acting as a product owner for innovative claims management tools, • Creating roadmaps for the life cycle of data projects, • Using statistical tools to interpret data sets, detecting trends and patterns that could be valuable for diagnostic and predictive analytics efforts, • Assisting with the preparation of loss runs and claims selection for audits and due diligences, • Participating in special projects (e.g. conduct risk, consumer duty, KPIs) and ad hoc reporting, as required Skills & Experience Required: • Strong skills in data analysis, interpretation, and reporting, • Proficiency in Excel, Power BI, Azure DevOps, VBA, and DAX, • Experience in data transformation and dashboard development, • Knowledge of insurance/reinsurance and delegated claims oversight, • Strong problem-solving, communication, and organisational skills, • Experience in project and product ownership, • Comfortable working independently in a dynamic, change-driven environment Desired: • Familiarity with SQL, R, or other statistical tools, • Exposure to market systems and delegated claims MI (BDX/Audit/Due Diligence), • Multilingual skills are a plus Regulatory & Conduct Requirements: • Understanding the responsibilities and adhering to the requirements of undertaking in an FCA/PRA regulatory environment, • Ensuring compliance with Insurance Distribution Directive, • Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function, • Ensuring compliance with Munich Re’s Code of Conduct and the FCA’s Conduct Rules Benefits You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10% We are one of the few employers to offer fully paid 6months family leave for times when you need it the most. About Us You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Head of Housekeeping/Duty Manager Nuffield Health Islington | Club Management | Permanent | Full time Salary £29,329.30 per annum 40 hours per week Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. As Head of Housekeeping/Duty Manager at our Islington Club, you’ll bring a keen eye for detail and a commitment to excellence in cleanliness and presentation. You’ll play a key role in ensuring the highest standards of hygiene and comfort throughout our facility, leading and inspiring our Clean Team to deliver exceptional service every day. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for exceptional member experience. As Head of Housekeeping/Duty Manager, you will: • Be responsible for the smooth running of our club; including opening and closing the club when on shift, • Lead, train, and inspire our Clean Team to deliver exceptional cleanliness and presentation, • Own the Clean Team rota, cleaning schedules, stock management and payroll, ensuring resources align with club usage and peak times, • Conduct daily club walks, respond to urgent cleaning needs, and maintain stock levels and equipment functionality., • Prioritise member satisfaction, engage with our members, fostering happiness and building strong relationships, • Oversee health and safety protocols, addressing any issues swiftly and effectively., • Help achieve sales targets, • Be able to swim to a high standard and be willing to undergo training at site as a designated Pool responder Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.

Team Name Job Title: Product Marketing Manager, Unannounced Game | London, UK Requisition ID R026372 Job Description Job Title: Product Marketing Manager, Unannounced Game Reporting to: Senior Director, Product Marketing Department: Global Marketing Contract Length: 6 months Start Date: January, 2026 Location: London, UK Your Mission Blizzard Entertainment is looking for a passionate, strategic, and effective Product Marketing Manager for a 6 month contract to support go-to-market planning and execution for an unannounced free-to-play title. As a member of the Product Marketing Team, you will help shape the marketing foundation ahead of global launch, developing player insights, supporting validation testing, and establishing strong rhythms to ensure a successful launch and beyond. The ideal candidate will bring deep F2P experience and a track record for building and executing breakthrough marketing campaigns that are grounded in audience insights and deliver measurable business impact. This role will partner closely with cross-functional teams to define and execute best-in-class live service marketing strategies. This is a 6 month temporary position. Key Responsibilities Pre-Launch Strategy & Market Validation • Define and execute the pre-launch marketing strategy and go-to-market roadmap leading up to launch., • Partner with product, consumer insights, UA, and analytics teams to design and execute key validation tests to inform positioning, messaging, and creative strategy., • Translate learnings into actionable marketing strategies that strengthen launch readiness and ensure our campaign is well poised to break through the noise., • Build frameworks that set up the title for a successful launch and sustainable live operations. Go-to-Market Leadership • Drive end-to-end go-to-market (GTM) planning and execution for an upcoming title, from pre-launch milestones through post-launch live service campaigns, ensuring every beat of the campaign is insight-driven and business-impactful., • Inspire innovative, insight-driven creative that captures attention and differentiates the game in a crowded marketplace., • Partner with cross-functional stakeholders to ensure a cohesive global launch and live service strategy, ensuring all campaign touchpoints are consistent with brand identity, resonate with the target audience, and contribute to key KPIs. Launch Campaign & Live Service Readiness • Develop and operationalize a comprehensive launch campaign, balancing brand awareness, player acquisition, and engagement objectives., • Establish clear KPIs for launch and live service performance; guide testing and measurement to ensure strong performance across paid, earned, and owned channels., • Collaborate closely with the live ops and CRM teams to transition seamlessly from launch into a sustainable cadence of live service marketing, focused on retention, engagement, and growth. Cross-Functional Collaboration • Serve as the connective tissue between product, creative, community, UA, and communications teams, ensuring alignment across all phases of planning and execution., • Lead regular cross-functional meetings and roadmap syncs to identify low-lift, high-impact marketing opportunities tied to in-game content and player motivations., • Champion a culture of creative experimentation, shared ownership, and data-driven decision making. Insights & Optimization • Establish a test-and-learn framework across all strike phases., • Leverage insights to drive campaign iteration, audience targeting and creative optimization., • Conduct retros to capture learnings and continuously improve marketing performance and player engagement. Minimum Requirements • 8+ years experience in free-to-play product marketing, ideally in pre-launch and live service phases., • Bachelor’s degree in marketing, business, economics or a related field., • Strong understanding of market validation testing, including soft launches, creative testing, and research projects., • Demonstrated ability to lead global launch campaigns from strategy to execution., • Strong ability to collaborate across disciplines, synthesize insights, and lead initiatives from strategy to execution., • Excellent communication, storytelling, and presentation skills with a passion for gaming and player engagement., • Strong project management skills and attention to detail., • London based is preferred. Your Platform Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to . General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Operations Manager – Tennis & Sports Facilities South Kensington, London £36,500 + excellent benefits We have an exceptional opportunity to work at an iconic sporting venue in South Kensington where the facilities include multiple outdoor tennis courts, a padel court, lawn bowls, floodlit astro pitch, netball court and table tennis. You would be working for a larger charitable trust who prioritise the health and wellbeing of their employees as well as the community they serve. They invest in the development of their teams to facilitate professional growth and advancement opportunities, so this is a great working environment to be in. As the Operations Manager, you will work very closely with the General Manager of the venue to ensure that the programming of the courts and pitches and customer service across the operation is delivered consistently and that the revenue targets are achieved across the sports areas of the business. The business already has high occupancy throughout the year with leagues, tournaments, coaching, block bookings, holiday camps, clubs and casual use so this role is mostly about delivering a great customer experience and ensuring user groups from the whole community have access to what they offer. Key responsibilities: • Ensure the tennis, sports and kids programming and clubs are optimised and that all booking procedures are followed., • Work with the General Manager to review and enhance all programming to reflect the needs of the whole community., • Lead and develop a team of Recreation Assistants and front-line staff., • Day to day management of the centre, typically working opposite shifts to the GM., • Lead responsibility for health and safety when on shift., • Rota management and ensuring effective staffing for key events and competitions., • Address and resolve customer complaints in person and on email. We are ideally looking for a candidate who has: • Managed a large team in a high footfall sports, recreation or leisure operation, possibly as a Senior Duty Manager, Operations Manager, Front of House Manager or Sports Programme manager., • Experience in tennis/sports and/or kids activity programming., • Excellent interpersonal and organisational skills., • The flexibility to work a mixture of shifts including 7am starts, 9pm finishes and working every other weekend. For more information, please click apply and we will be in touch promptly if you have the right level of experience.

Role We are currently looking for an Assistant Restaurant Manager – Mirror Room to join our team in the Mirror Room at Rosewood London. The Assistant Restaurant Manager is entrusted to run and oversee the day-to-day operations all front of house areas and associates in a refined, all-day dining restaurant environment. Key expectations of this role • Actively engage with guests and associates to meet and exceed their needs., • Acting as a coach and mentor to a team of associates to ensure high engagement levels and people development to strengthen the company culture., • Assist in managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards., • Showing a sound understanding of the London restaurant and hotel market to retain and increase the restaurant’s competitive advantage through continuous proactive strategic and operational planning., • Managing the team through regular one-to-one meetings, departmental meetings, and job chats Profile • Experience at the supervisory level within an upscale and refined restaurant environment., • A sound understanding of leading and developing people effectively., • The ability to build good relationships with the front of house and culinary team., • Possessing a passion for guest service and taking ownership of the guest experience. All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling. Benefits • 28 days paid holidays per annum including Bank Holidays, • Company pension scheme, • 12 complimentary room nights and F&B discount worldwide, • Career development opportunities, • Free meals on duty, • Season ticket loan

About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in. Description Your New Role Here at Hitachi Rail we have a great opportunity for an experience Facilities Manager to join the team based from out Bounds Green Train Maintenance Centre (TMC). As the Facilities Manager you will be primarily accountable for the proactive management of all TMC infrastructure ensuring it is maintained to the highest standard and meets legal compliance, as well as financial control of the facilities budget for the TMC. In addition to the above the Facilities Manager will also have line management of the local facilities team, at the same time be responsible for the control and management of any facilities contractors attending site. What You’ll Be Doing • Responsible for maintaining all TMC assets, undertaking repairs and when required call outs by utilising the local Facility Team based at the TMC or associated specialist contractor’s support through robust SLAs. To include but not limited to the following areas;-, • Civils and Buildings – all external and internal building/site fabric/site cleanliness., • Fixed Plant – all plant equipment permanently linked into the depot,, • CT + S (Information, Communication Technology and Security Systems), • M+E (Mechanical + Electrical Systems), • Specialist Equipment, • Permanent Way Systems, • Permanent Way Signalling/Cross over Equipment, • Soft Services, • Compliance of Asset/Systems and Services Law, • Responsible for the effective leadership and management of the local Facilities Team, Lead and direct the local Facilities team by example by taking a direct hands on approach., • Act as “Responsible Person” for L8 Legionella Management under the direction of the Hitachi Duty Holder., • Responsible for updating and management of the contractual “Major Maintenance and Overhaul” plan using the chosen maintenance management system, • Management duties will include daily communication with the following; Facility Planner, local TMC management with regards to daily operational issues and requirements, contractors, spare parts & materials teams, Facilities Teams, and when required customers and stakeholders., • Management of maintenance management system data input to ensure all facilities maintenance and repair work is recorded and maintained for auditable purposes., • Responsible for the financial control of the Facility Budget for their TMC, with support from the finance team produce monthly finance reports., • Working closely with the local materials and stores teams to control and manage all Facilities spare parts and tooling., • Responsible for producing the weekly, monthly and periodic reports as required in line with KPI’s, contractual requirements and legal compliance., • Lead and support any facilities audits from internal Business Assurance and external customers and bodies including the ORR and BSI., • Assist the Regional Facilities Manager and Procurement/Contracts team to formulate specifications/tender documentation for set up of contract/provision of service/goods with local/national specialist providers this also applies to procuring quotations for goods/services., • Management and control of contractors undertaking facilities maintenance repair or call out. Review contractor “work package plans” (WPP) and task briefing sheets alongside RAMS under duel review/sign off with HSE, and carry out internal risk assessments as required for the FM department., • Management of all Train Maintenance Centre Winterisation and Summarisation tasks to ensure a safe working environment is maintained at all times. Essential About you • NVQ3 /C&G electrical or mechanical craft apprenticeship (Or relevant experience/qualification), • BIFM Facilities Management (Or relevant experience/qualification), • Chartered Institute of Environmental Health (CIEH) Certificate in Environmental Work Place Safety and Standards. (Or relevant experience/qualification), • Institution of Occupational Safety and Health (IOSH) certification in Managing Safely. (Or relevant experience/qualification), • Experience of managing small teams of staff and contractors. Desirable • Full Member of (BIFM) British Institute of Facilities Management, • Member CIOB Chartered Institute of Building/ Member BICS British Institute of Cleaning Science L8 Legionella & the Role of the Responsible Person., • Experience of Permanent Way Asset Management and Network Rail Standards., • Previous experience of general routine building maintenance in an industrial environment is essential M+E, HVAC and Civil Engineering. IEE 18th Edition wiring regulations., • Powered Plant – Fork Lift Truck, MEWP and Maintenance of safety critical machinery., • Intermediate IT skills – typically Word, Excel, PowerPoint, Microsoft Project., • Schematics reading, Electronic Circuit Diagrams., • Contractor Management and work force resource implementation., • Management skills E.G Personal/Team Leadership, Contract/Negotiation Skills, • Project Management skills Behavioural Requirements • Must lead from the front and by example with hands on experience in an existing role, • Sound knowledge and implementation/compliance of rules, regulations and policies., • Good written and verbal communication skills., • Able to represent Hitachi in a professional manner at all times., • Team worker, the position holder must be able to interface effectively with all levels of personnel both within and outside the company. What We Offer We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to: • Competitive salary, • Potential opportunity for annual performance related bonus, • 25 days holiday, • Pension scheme with contributions up to 9%, • Private medical insurance, • Personal Accident insurance, • Group Income protection, • Group Life Insurance, • Employee Assistance Programme We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle. Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at ___. At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at ___

Hamilton Boyd represents a collection of hospitality brands that deliver wow moments and unique experiences through five-star standards service and customer experience. The collection specializes in specific areas which work separately and together to reach a common goal. At Hamilton Boyd you will have the excitement of being part of events and experiences that mean a lot to our clients. Boyds Grill & Wine Bar is looking for a Duty Manager to join a growing team passionate about British ingredients, fine wine and delivering a memorable guest experience in our stunning Central London restaurant with a historic Victorian interior. The main purpose of this role will be to work independently and collaboratively with fellow duty managers, reporting into the Restaurant General manager. To lead from the front, whilst mentoring junior team members, to deliver a fantastic guest experience, from first contact to last You already have: · + 2 years’ experience at supervisor level · + 2 years floor experience · + 1 year Bar experience · Passion for hospitality · Ability to be a role model · Flexibility around working hours You will be: · Creating and managing Rota’s · Managing service from top to bottom · Ensuring the team always deliver the highest possible levels of customer service · Overseeing stock levels and stock takes · Maintaining health and safety standards · Ongoing training and management of team members What you will get: £33,000 PA based on 40hrs per week plus share of service charge Overtime paid pro rota · Ongoing professional training and development · One to one coaching · Career counselling · A fantastic social environment · Discount in Boyd’s Grill & Wine Bar · Cross training between the group of businesses · 33 days holiday (including bank holidays) increasing with company longevity

We are currently seeking Sales Support Specialists to join our global team working with key clients and across internal teams to prevent order, billing and invoicing issues. You will own the end‑to‑end order‑to‑delivery lifecycle as the central liaison between Sales and Order Management. You will ensure all customer and internal orders are accurate, compliant, and processed on time; prevent issues proactively and drive swift remediation of exceptions. In addition, Sales Support Specialists will improve operational efficiency and maximize on‑time fulfilment via process rigor, analytics, and cross‑functional coordination. About The Role As a Sales Support Specialist, your key responsibilities will include: Order verification and maintenance • Verify all incoming customer/system orders for accuracy, completeness, pricing, delivery terms, and product configuration as per company policy., • Monitor a proposals/pipeline report and pre‑check high‑value or strategic deals to catch issues before submission. Issue prevention (core function) • Serve as point of contact for Sales for order questions; provide quick guidance to avoid common errors., • Make necessary corrections to avoid order failure (e.g., bill blocks, material codes, account numbers, VAT etc.)., • Partner closely with support teams to resolve complex configuration/availability issues; coordinate with the Order Management team to de‑risk month‑end spikes and improve flow., • Train new Account Manager and Account Specialist team members on order creation standards and best practice., • Contribute to company‑wide simplification initiatives including requirements, UAT, and documentation. Issue remediation • Lead remediation of order exceptions, fulfilment delays, and discrepancies; drive root cause analysis and corrective actions., • Identify and escalate system defects; track fixes with internal owners and provide clear incident documentation., • Provide targeted reports on error hotspots and recurring failure modes; coach Account Managers who attempted incorrect submissions. Cross‑functional coordination and communication • Be the primary liaison among Sales, Order Management, Billing and Support to align on order status, risks, and resolution timelines., • Communicate proactively on order milestones, risks, and ETAs; maintain an accurate exception log., • Support monthly/quarterly close by validating order/billing completeness and resolving blocks ahead of deadlines., • Map the order‑to‑cash workflow, identify bottlenecks, and propose changes that reduce cycle time and error rates. About You To be successful as a Sales Support Specialist you will have: • A Bachelor’s degree, • Experience in Order Management/Processing, Customer Operations, or similar, • Proficiency with ERP (e.g., SAP, Salesforce) tools; comfort with order types, delivery/billing documents, blocks, pricing conditions, etc., • Excellent attention to detail., • Strong problem solving and root‑cause analysis skills., • Clear written and verbal communication; effective stakeholder coordination across functions and levels., • Well organised with excellent people skills. What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected., • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance., • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future., • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing., • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together., • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives., • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation ___. Learn more on how to protect yourself from fraudulent job postings ___. More information about Thomson Reuters can be found on ___

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar). Public Relations Manager – Four Seasons Hotel London at Tower Bridge Join one of London’s most iconic luxury destinations and help shape the story of Four Seasons Hotel London at Tower Bridge. We are looking for an experienced and creative Public Relations Manager to lead our PR and Communications strategy, ensuring our hotel remains at the forefront of the luxury hospitality market. About The Role Reporting to the Commercial Director, you will be responsible for developing and executing innovative PR and communications initiatives that elevate our brand presence. Working closely with the marketing team and wider hotel departments, you will create integrated, cross-channel campaigns that drive awareness, engagement, and loyalty. This is a dynamic role for a forward-thinking professional who thrives on building relationships and delivering impactful storytelling. What You’ll Do • Lead all PR and communications activities for the hotel, ensuring alignment with business objectives, • Develop compelling campaigns and activations that showcase our luxury offerings across travel, spa, dining, and lifestyle, • Build and maintain strong media relationships, securing coverage in top-tier publications and platforms, • Identify and leverage partnership opportunities that enhance brand visibility, • Create newsworthy events and story angles, managing pitches from concept to publication, • Collaborate with internal teams to ensure consistent messaging across all channels What You Bring • Proven experience in luxury travel and/or lifestyle PR, with a strong network of media contacts, • Expertise in corporate communications and social media strategy, • Exceptional writing skills, with the ability to adapt tone and style for different audiences, • Highly organised, with strong administrative and project management skills, • Creative thinker with a track record of delivering engaging campaigns, • Must be a strong administrator with excellent planning and organisational skills, and the ability to juggle priorities, • Excellent writing skills and the ability to write in a range of different styles suited to various audiences and media channels, • Knowledge of overall hotel operations is desirable but not essential Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy: • Excellent training and career development opportunities, • Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service, • Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day, • Up to 2 paid Wellness Days per year, • Holiday entitlement increases with length of service up to 33 days, • Free life insurance while on duty, • Bupa Dental and MediCash plan available, • Opportunities to build a successful global career, • Season Ticket Loan & Cycle to Work scheme, • Free uniform dry cleaning, • Employee Experience: Annual themed employee party and various social, charitable, and sporting events, • Access to Wagestream – a salary advance benefit, • Employee Recognition Programmes, • ...and many more surprises to discover! We look forward to receiving your application! All applicants must hold the Right to Work in the UK

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About Your Role This a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent the Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre. You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays. For more information please download our job profile available on our website. More About You With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills. Benefits It is essential that you hold a NPLQ qualification. We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: • We align with the Real Living Wage foundation, • Full Health & Fitness membership for you, a nominated adult and up to 4 juniors, • A bonus scheme for all colleagues at 2%, • Flexible working (including part time working, shift work and more), • An opportunity to purchase additional annual leave, • Lots of opportunity to access ongoing personal learning and development, • Access to our Company Pension scheme, • Cashback plan for healthcare costs – up to £500 saving per year, • Discounts of up to 50% on activities, centre shop and cafes, • Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload your CV and a supporting statement which demonstrates how you meet the requirements of the role. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment. If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities. Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy. Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities. Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

We are currently recruiting for a Regulatory Assurance Advisory Specialist on a 6-month contract for our client to start on the 5th January. Hybrid working, 2 days in office (Epsom) – one needs to be a Tuesday The role involves providing expert regulatory guidance and support to the business, ensuring the client has effective policies and procedures, training, and systems in place to meet its regulatory obligations in delivering good customer outcomes. Foresight into industry changes as well as a deep understanding of the current regulations will be key. You will report to the Regulatory Assurance Manager who in turn reports to the Assurance Senior Manager. The role: • The main purpose of the role is to act as a subject matter expert, providing guidance and support to the business on all aspects of regulation in this sector, • Horizon scanning will allow you to proactively monitor regulatory changes and emerging trends in the car financing sector, analysing their impact on business operations, and providing clear and concise summaries to relevant stakeholders, • You will develop strong relationships with business units, understanding their regulatory needs and providing proactive and timely advice on compliance matters. This could be as a project support or in business-as-usual activity, • You will support the business in implementing new regulations and guidance, ensuring that policies and procedures are up-to-date and reflect current requirements, providing approval for amendments to those policies and procedures, • You will assist in preparing and submitting accurate and timely regulatory reports on behalf of the business to the FCA and liaise with them as needed, • Reporting across the wider organisation and other industry bodies will also form part of your regular working pattern Essential: • Strong understanding of FCA regulations / FCA handbook knowledge, • Consumer Duty experience, • Regulatory Assurance background, • Regulatory Compliance background, • Experience in providing regulatory advice and support to business units, • Excellent communication, interpersonal, and presentation skills, • Strong analytical, attention to detail and problem-solving skills, • Knowledge of CONC rules, • Monitoring background Desirable: • Regulatory Compliance background, • Experience in developing and delivering training

We’re looking for a Regional Trade Compliance Manager to join the team based out of our Watford Office and representing the TJX USA Trade Compliance team in Europe and our Asia-Pacific regions. Working closely with our USA Team, the Trade Compliance Manager will be responsible for, leading and driving the development, implementation and maintenance of importing strategies, processes and procedures as well as controls and systems applications to ensure the smooth flow of imported merchandise into the US market. They will ensure supply chain efficiency and compliance whilst mitigating and risk to avoid fines, penalties and improve business margins and outcome. Once in role, the successful applicant will be the subject matter expert and provide technical guidance and training to peers and business partners within TJX’s global network on critical import trade compliance topics, including US Customs Harmonized Tariff classification and duty determination; US Customs and Partner Government Agency regulations and import requirements; free trade / preferential duty treatment and tariff programs. Key Responsibilities: • Responsible for assigned workstreams, procedures and systems applications to ensure compliance with US import requirements., • Oversee 3rd party vendors and processes related to gathering information needed for classification and import entry clearance/filing declarations, including TJX special buys., • Actively lead continuous process improvement strategies to improve operational efficiency, reduce costs and increase compliance., • Identify and resolve non-compliance and exceptions with partners, addressing root cause issues to maintain import readiness, mitigate risks and avoid additional import costs., • Maintain and foster relation with internal and external business partners to ensure alignment and compliance., • Support, inform and educate business partners, as the subject expert, in areas of newness or complex importing requirements., • Identify and execute opportunities related to merchant sourcing trends and drive for improved guidance materials related to Customs tariffs and Import requirements., • Prepare and deliver operational and strategic meetings., • Lead key Trade Compliance initiatives and projects related to the design of new processes, procedures and operating system solutions to enable compliance and efficiency for existing and new import regulations., • Identify and advocate for systems applications need to foster operational efficiency., • Define and establish analytical tools and metrics required to monitor operational execution and performance for completeness, accuracy and compliance to import requirements., • Responsible for designing, analyzing and reporting on 3rd party spend, forecasting, KPIs and other metrics., • Support associates with talent development for future growth., • Oversee contractor/s to support workload as needed Key Skills, Knowledge & Experience: • Relative qualification or substantial experience in Trade Compliance, Customs Compliance, Import regulations/requirement, • Experience in managing a team and 3rd Party Service Providers, • Motivation and aptitude to cultivate knowledge of US Import, • Experience of working in a fast-paced global supply chain, across different time zones and cultures, • Continuous improvement mindset and strategic thinking, • Strong communication, organisational skills, attention to detail and curiosity with excellent problem-solving capability., • Experience in communicating, influencing and negotiating with multiple stakeholders at different levels, • Analytical skills and knowledge with various office software applications (Excel, Power BI Dashboarding) As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Head of Workforce Planning and Operations – AELTC Wimbledon Up to £60,000 per annum + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Ever wondered what it’s like to be part of the world’s most prestigious tennis tournament? Levy is the driving force behind the legendary food and drink experience at The Championships, Wimbledon, and we want YOU to be part of it! As the official catering partner of the All England Lawn Tennis Club (AELTC), we deliver world-class hospitality to over 450,000 guests each year. From luxurious fine dining in the Members’ Clubhouse to buzzing food courts and VIP lounges, our team of 2,200 catering staff and 355 chefs craft unforgettable culinary moments at 51 kitchens and 27 restaurants across the grounds. Purpose Of Head Of Workforce Planning And Operations Behind the magic of The Championships, Wimbledon, is a workforce of thousands — a team that flexes, scales, and delivers world-class hospitality at one of the most prestigious sporting events in the world. Levy is proud to be the team behind the scenes, and we’re looking for a Head of Workforce Planning and Operations to lead and inspire this extraordinary workforce. This is a role for a highly skilled manager of people and operations, someone who thrives on leading large, variable teams in a fast-paced, event-driven environment. You’ll combine strategic vision with operational expertise to ensure every individual is motivated, supported, and empowered to deliver excellence. Head Of Workforce Planning And Operations - The Role • Lead People Operations Team: Manage, develop, and coach the People Ops team; oversee rotas, compliance, and operational excellence., • Recruitment & Onboarding: Run high-volume campaigns to attract and onboard thousands of casual team members., • Retention & Engagement: Implement initiatives that enhance workforce satisfaction, well-being, and motivation., • Talent & Succession Planning: Identify high-potential team members, lead development programmes, and ensure leadership continuity., • Resource Planning & Deployment: Align staffing levels with operational demands and optimise workforce productivity., • Payroll & Labour Oversight: Ensure accurate payroll and adherence to labour budgets for casual staff., • Employee Relations & Communication: Manage HR issues, maintain clear communication channels, and foster a positive team culture., • Workforce Analytics & D&I: Use data to inform decisions, track key metrics, and champion diversity and inclusion initiatives. What We're Looking For • Demonstrable Experience: Ideally from an events and workforce management background, capable of working in a high energy, fast moving environment, • Leadership & Team Management: Proven ability to lead, mentor, and develop teams, including taking charge in management’s absence., • Organisational Skills: Skilled at prioritising tasks, managing workloads, and meeting deadlines efficiently., • Communication: Excellent verbal and written communication with staff, management, and external stakeholders., • Technical Proficiency: Competent with workforce management systems (e.g., Ubeya, Taletfunnl), Microsoft Office, payroll systems, and possesses a commercial mindset., • Problem-Solving: Analytical and proactive in identifying issues, implementing solutions, and handling sensitive situations discreetly. Personal Attributes • Attention to Detail: Ensures accuracy, compliance, and adherence to policies., • Integrity & Confidentiality: Maintains high ethical standards with sensitive information., • Adaptability: Thrives in dynamic environments and changing priorities., • Customer Service Orientation: Committed to delivering professional and supportive service to all stakeholders. What You’ll Get In Return • Competitive salary and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Who are Levy? Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.

Senior Bid Manager Reports to: Bid Director About Harmony Fire Harmony Fire is experiencing significant growth across the Social Housing sector and expanding into new and emerging industries that are shaping the future of building safety and compliance. As our work-winning activity accelerates, we are building a world-class bid function to match the scale of our ambition. We are passionate about making a difference and obsessed with quality. Our mission is simple: protect people, properties and communities through exceptional compliance services and unwavering commitment to excellence. As we grow, so does our impact — and the Senior Bid Manager will play a key part in shaping that journey. The Role We are looking for a Senior Bid Manager to lead major tenders across Social Housing, fire safety, asset compliance and future-facing sectors. This high-impact role is responsible for the full bid lifecycle — from opportunity identification to final submission — ensuring every response is strategic, accurate and compelling. You will bring structure, leadership and high-quality writing, while coordinating stakeholders across Operations, Commercial, Business Development, HSQE, Sustainability, Finance and other key teams. This role is central to developing our bid processes and elevating the quality of our submissions as the function continues to grow. Key Responsibilities • Manage major bids from launch to submission, ensuring high-quality, compliant and well-positioned responses, • Lead stakeholder engagement across the business, ensuring clear communication and timely contributions, • Research clients, sectors and tender requirements to tailor submissions effectively, • Draft clear, compelling written responses and oversee quality assurance, • Ensure all documentation aligns with Harmony’s standards and brand, • Use AI and drafting tools to improve efficiency and consistency, • Maintain and continuously develop the bid resource library, including standard responses, CVs, performance data, HSQE, sustainability and EDI information, • Work with teams across the business to improve content, evidence and supporting materials, • Manage Salesforce governance gateways and ensure accurate reporting of tender information, • Support clarification stages, client queries and portal management, • Identify new tender opportunities and support the Bid/No Bid process, • Drive continuous improvement in bid processes, templates and best practices What You’ll Bring • Minimum 3 years’ experience managing and writing major tenders within Social Housing, fire safety, maintenance, compliance, FM or similar sectors, • Strong bid writing capability with clear, structured and persuasive communication, • Excellent project management and organisational skills, • Ability to coordinate multiple stakeholders and manage competing deadlines, • Strong numeracy and confidence working with commercial information, • Proactive, detail-focused and able to work independently, • Degree-level education or equivalent; APMP Practitioner (or working toward) preferred Our Values • Athletes Grit – Determination, resilience and drive to deliver excellence, • Captains Duty – Accountability, leadership and ownership, • Fun Loving Heart – Positivity, energy and genuine support for others Why Join Us • Be part of a growing bid function with real influence on Harmony’s future, • Lead high-profile submissions across Social Housing and new industry sectors, • Shape bid strategy, processes and quality as the team expands, • Work closely with senior leadership in a visible, impactful role, • Bespoke Personal Development Plan, ongoing training and support, • Modern, collaborative workspaces and a supportive team environment Benefits • Unlimited holiday, • Bonus scheme up to 50% of annual salary, • Lunch, snacks, refreshments and Takeaway Friday, • Team socialising budget, • Enhanced family-friendly policies, • Cycle to Work scheme, • Reward and Recognition programme with European mini-breaks, • Two annual company events, • Auto-enrolment pension scheme

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation. Summary The Business Development Manager for Marken is responsible for building up their defined territory and/or defined accounts by supporting and growing existing and new client relationships. Meeting these objectives includes the identification of potential accounts and opportunities, the formulation of specific account strategies, and the implementation of tactics that primarily result in new sales while building long-term productive customer-supplier relations. This position provides timely reports on activities, expenses, operations and forecast data for assessment of progress on meeting objectives. This position confers with other Marken Departments as well as Markens senior management to discuss quotations, project management and scheduling activities. Essential Duties And Responsibilities • Meet or exceed goals for assigned accounts, territory or area., • Focus on growth of existing business and new customer sales by working to meet business goals set by management., • Build upon and maintain Marken’s existing customer base through Customer Service, frequent client interaction and technical expertise, • Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients’ accounts assigned., • Lead, develop and provide innovative services and technical solutions to clients, • Manage quote requests and client special requests, • Facilitate, track and communicate job win / loss ratios & pursuit metrics for all assigned accounts by using Marken internal systems, • Identify and recommend solutions to address client loss scenarios, • Monitor and communicate client pipelines to senior management, • Conduct market research and trend analysis reporting for all assigned and prospective accounts, • Coordinate client projects with Operations, • Share market information (trends, competitor information, etc) with Marketing and Senior Management, • Assist in managing audits & site visits, • Assist in addressing complaints with QA / CAPA, • Attend trade shows / exhibitions, workshops and seminars, • Arrange client visits, dinners, outings and quarterly Meetings, • Arrange and coordinate with appropriate parties, including Client Services and management staff as appropriate, company related travel to insure frequent client contact and visibility, • Apply Good Manufacturing Principles in all areas of responsibility., • Demonstrate and drive the Marken – Integrity, Intensity, Involvement and Innovation (The Four I’s).client contracts, CDA’s, MSA’s and Technical Agreements Basic Minimum Qualifications To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required. (List 3-5 key quantifiable skills or position requirements that the candidate must have to be considered for this position.) • Bachelor’s Degree, • 3+ Years Minimum Experience within the Logistics, Clinical Supply and or Pharmaceutical Industry, • Equivalent Life/Work Experience, • High Level of Business Acumen in both Administration and Business Strategies, • Familiarity with Printing Techniques, Equipment and Components, • Interpersonal Skills Surrounding Client Interactions / Problem Solving Abilities (Communications), • Organizational Skill Set to Include Time Management, • Proficiencies with MS Office / Adobe Products, • Demonstrate strong problem solving skills and exercises good judgment and appropriate discretion when reaching conclusions., • Familiarity with Customer Relationship Management Systems Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

We are currently looking for an experienced Kitchen Duty Manager to deliver all aspects of busy kitchen operations and who is passionate about all thing's food! You will be working across our two country parks: Hainault Forest, w.

Duty Manager - Heathrow Airport, The Vinery. Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. Hospitality moves fast - and so do you! I

Primary objectives for the Trainee Duty Manager will be:. Trainee Duty Manager | Crook Log Leisure Centre.

About the Role: We are seeking a motivated and dynamic Relationship Manager to join our Property Entrepreneurs team at Investec. In this pivotal role, you will be responsible for driving relationships and client outcomes within an existing client portfolio, primarily focused on commercial and real estate transactions. You will also be expected to deliver ancillary targets across our Private Banking product set, supporting clients in achieving their financial objectives. Key Responsibilities Client Engagement: • Develop and implement a client engagement plan to maximise sales opportunities and enhance face-to-face interactions., • Continuously review your engagement plan to identify missed opportunities for strengthening client relationships., • Create strategies that provide exceptional client experiences, ensuring Investec remains top-of-mind for their financial needs., • Uphold our consumer duty responsibilities, ensuring that what is right for the client results in optimal business outcomes. Lending Turnover: • Originate, assess risk, and appropriately price lending opportunities with a focus on:, • Residential Investment Loans, • Commercial Investment, • Mixed-use residential & commercial, • HMOs, • Self-build and complicated ownership structures Sales and Engagement: • Maintain in-depth knowledge of Investec's offerings, including our Private Client products and partnerships with Rathbones Group., • Develop expertise in the Real Estate market and private client lead transactions., • Collaborate with your team leader to refine client engagement plans and drive growth through targeted sales campaigns., • Work closely with offshore banking teams and other onshore core client groups to share best practices., • Understand the regulatory and risk environment, ensuring adherence to responsibilities for the business and clients. Performance Management: • Meet performance outcomes outlined in your framework, focusing on both quantitative and qualitative aspects., • Continuously assess performance to identify improvements in commercial outcomes, including contact strategies and referral generation., • Engage in continuous learning by identifying skills gaps and co-creating development plans with your team leader. Data, Analytics, and Market Insights: • Take ownership of client data and leverage CRM tools to drive performance., • Stay informed about market trends and economic factors that may create sales opportunities. Qualifications: Core Skills and Knowledge • Strong credit risk knowledge and analysis specific to Real Estate transactions., • Ability to understand complex income structures and underwrite property transactions., • Proficiency in reviewing valuations, technical due diligence reports, and property-level reports., • Knowledge of jurisdictional property risks and regulation., • Excellent communication skills with strong time management and problem-solving abilities., • Energetic self-starter motivated by client interactions and problem-solving., • Commercial acumen with the ability to influence and build rapport with clients., • Resilience and a commitment to continuous learning and adaptation., • Good economic, geopolitical, and industry knowledge.

Position Summary This role works as part of a team in piloting the assigned Flexjet aircraft for both domestic and international flights providing a safe flight for Flexjet owners and passengers during their scheduled rotation. Duties & Responsibilities • Functionally responsible to the Captain for the duration of all flying duties., • Maintain a high personal standard of discipline, conduct and appearance as a representative of the Company., • Support the Captain, by active example, in the development and maintenance of a high standard of professional expertise and morale amongst the crew., • Support the Captain in the maintenance of a proper standard of crew discipline, conduct and personal appearance., • Carry out such duties concerning the flight, in accordance with Company Standard Operating Procedures, including procedures, limitations and performance relating to the specific aircraft Type, as allocated by the Captain, • Volunteer such advice, information and assistance to the Captain as may contribute favourably towards the safe and efficient conduct of the flight, • Reports all known or suspected violations or incidents promptly to the Fleet Manager, • Maintains a current medical certificate as required by the Company and notifies the Fleet Manager if a medical (physical or mental) condition may impair their ability to perform the flight, • Assist the Captain as requested, concerning administrative duties in relation to the flight, • Maintains a high degree of crew coordination, performing duties in a professional, efficient, and cordial manner at all times, • Responsible to the Fleet Manager for duty assignments and training, • Greets the passengers as required, and assists with passenger seating and luggage storage, • Conducts passenger briefings as required, • Perform other duties as required by the business Education & Experience • Must meet the following requirements:, • Valid EASA ATPL (UK CAA ATPL & Medical desirable but not mandatory), • 2,500 hours Total Time, • 500 hours Pilot in Command Under Supervision time, • 250 hours Multi Pilot Instrument Time, • ME-IR (A) on EASA License, • MCC Course certificate or MP Rating on EASA License, • Hold an advanced UPRT qualification or have completed, within the preceding 3 years, the training and checking in accordance with points ORO.FC.220 or ORO.FC.230 of Annex III (Part-ORO) to Regulation (EU) NO 965-2012, • Valid EASA Class 1 Medical, • Hold a valid EU-Passport, • English Language Proficiency (ELP), minimum level 5, • Bachelor’s Degree preferred, • Previous experience in Commercial Air Transport and Corporate operations desirable, • Must possess the legal right to work in Europe and/or the UK and have the ability to travel in and out of Europe and to all cities/countries where Flexjet serves, • Ability to work weekends, nights, shifts, holidays and overnight trips, • Working knowledge of all applicable EASA and UK Regulations, • Strong organisational skills & advanced multi-tasking abilities, • Strong interpersonal, verbal/written and presentation skills are necessary to perform job at the expected level, • Computer skills necessary to operate word processing, email and web-based applications, • Must possess a passionate attention to detail and the ability to work in a team atmosphere, • Present a well-groomed appearance WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels and lavatory fluid. The noise level in the work environment is usually loud. Physical Requirements In addition to the requirements required to hold a Class 1 Medical certificate, the Pilot must be able to complete the day to day tasks associated with the operation of an airplane. This includes but is not limited to; loading and unloading of bags, accomplish a thorough pre-flight and post flight, and assist with snow and ice removal during inclement weather, installation and the removal of engine covers and the daily cleaning of aircraft as required. The employee must occasionally lift and/or move up to 23 kgs.

Operations Manager – Mechanical & Electrical Installation Purpose of the job £70,000 - £80,000 plus car allowance or company car As member of the Industrial Services (IS) management team leads and manages IS delivery and work winning for a nominated location/site or framework. Responsible for the Execution of the IS delivery strategy for the nominated location/site or framework, including work winning and safe, secure, timely, cost effective and best quality project delivery, meeting both the client’s and Nuvia’s business objectives. Why NUVIA NUVIA - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil & Defence Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally. NUVIA is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence. Reports to Industrial Services Director Key Accountabilities • To report monthly on location/site or framework performance including safety, budget and time., • To review and approve tendering proposals or contract changes aligned to their delegated authority as per their appointment letter., • To coordinate tendering proposals or contract changes for the location/site or framework and include the appropriate governance as per NUVIA procedures CP0402, CP0401A and CP0905, • Responsible for work winning on the location/site or framework and following contract award ensuring safe, effective and profitable delivery, • To ensure projects are completed in compliance with the NUVIA Project Management Orchestra (PMO) and Quality Management System (QMS)., • To coordinate resources at the nominated location/site or framework including Subcontractors to ensure that NUVIA commitments can be met to the satisfaction of client and in line with the IS delivery strategy., • To develop and coach all team members under their control, • To ensure that their team Identify and Manage all areas of Change associated with any IS project., • To govern delivery of all IS projects at their nominated location/site or framework., • To ensure compliance with Nuvia standards and procedures for Safety, Health, Environment, Quality (SHEQ) and Construction., • To ensure that the SHEQ incidents and good practice are captured via the NUVIA UNOR systems and associated client system., • To ensure the works being undertaken are carried out safely, complying with all appropriate legislation and company procedures., • To ensure that works being undertaken are executed to the required standards of quality and in compliance with the design intent., • Frequently engages with the Director – Industrial Services and finance representative to ensure accurate financial forecasts are provided in support of the overall IS strategy and performance., • Lead representative for the IS location/site or framework at the IS monthly management meeting with responsibility for presenting an update on operations and prospects., • Manage all personnel involved in the delivery of IS scope on the location/site or framework including Project Managers, Construction Managers, site Managers, Commercial Manager, Quantity Surveyors, Planners, Supervisors, Engineers, Operatives and Subcontractors., • Communicates effectively to all parties involved in the delivery of IS scope on the location/site or framework., • Directs the IS team in implementation of the works., • Produces monthly reports covering (as a minimum) Progress against budgets, safety, health & environment, expenditure, risks, mitigations, and opportunities., • Ensure anyone deployed on IS projects follow company QMS standards and procedures., • Ensure good communication and coordination with all NUVIA disciplines and Business Lines such as HP&S and Engineering in support of IS scope., • Communicate professionally, effectively, and clearly both verbally and in writing both internally within Nuvia and with other key stakeholders such as the client, subcontractors and regulators., • Responsible for Nuvia’s relationship with client on the location/site or framework., • Responsible for undertaking Personal Development Reviews (PDR) with direct reports and for ensuring that development plans are reviewed and updated throughout the year., • Responsible for setting objectives that align with the IS strategy., • Ensuring that all personnel who are to work at the location/site or framework are Suitable Qualified or Experienced (SQEP), • Engagement with relevant unions at locations/sites, • Industrial relations engagement with personnel, • Working with commercial and finance team members to ensure timely invoicing and payments Occupational Skills and Knowledge • A qualification within either an engineering or related field., • Project Management related qualification Duties and Requirements Essential: • An appropriate degree level or equivalent qualification (Level 6) relevant to the role scope, • Minimum 5 years within a highly regulated multi-discipline environment, • Member or Associate Member of a recognised institution (APM, CIOB, ICE, IStructE, IMechE etc), • IOSH Managing Safely, • A full UK driver’s license, • Engineering or Project Management experience delivering different forms of contract, • Direct and demonstrable experience of involvement in the provision of Mechanical & Electrical Installation projects, • Knowledge of Construction, Design and Management (CDM) Regulations and duty holders responsibilities., • Proven track record of work winning and delivery., • Understanding of business profit and loss centres and financial reporting., • Proven track record within a complex construction environments with strong organisational and interpersonal skills, • Good knowledge of contract models used frequently in the Nuclear industry (NEC, FIDIC, T&M etc), • Good understanding of project management tools and their appropriate utilisation, • Sub-contractor and management experience, • Excellent skills in the use of Microsoft Outlook, Teams, Word, Excel and PowerPoint, • Leadership/People management skills, Stakeholder management, Communication skills at all levels across the business, Motivational and unfazed at working to tight deadlines. Client focused. Driving for results. Strategic Decision making. Acting commercially. Managing change and review. Developing yourself and others. Communicating and influencing. Managing your own safety and environment and the safety of others. Desirable: Chartered status in relevant discipline (where appropriate) Level 6 NVQ in Construction Management gaining black CSCS managers card (black) or equivalent • Member of the Charted Institute of Builders (CIOB) or other relevant engineering institution, • Higher qualifications with business, construction and / or engineering theme

Location: London, Manchester or Birmingham About: The Hard Services Manager is responsible for developing, delivering, and continuously improving the hard facilities management (FM) strategy across a national property portfolio. This includes ensuring statutory compliance, driving operational excellence, and enhancing system resilience through innovation and emerging technologies. The role is pivotal in supporting the growth of PFM beyond the core Praxis portfolio by building the infrastructure, consistency, and credibility required to scale Hard FM operations effectively. The postholder will lead the translation of strategic priorities into high-performing, customer-focused delivery across a diverse portfolio including shopping centres, business parks, commercial offices, and public realm spaces. They will act as the senior operational lead, working closely with FM teams, Property Managers, and client stakeholders to ensure robust, adaptable, and site-specific service delivery. The role also focuses on building future capability by strengthening systems, compliance frameworks, and talent pipelines to support new mandates and large-scale mobilisations. Key Responsibilities LeadershipSet the strategic vision for Hard FM aligned to business and asset goals.Lead, develop, and coach multi-disciplinary teams.Promote a safety-first, high-performance culture.Act as the senior escalation point for critical issues. Business PlanningTranslate portfolio strategies into actionable Hard FM plans.Develop long-term maintenance and asset strategies.Identify opportunities to improve efficiency, quality, and sustainability.Define KPIs and operational performance targets. ComplianceEnsure full statutory, regulatory, and internal compliance (e.g. SFG20, H&S at Work Act, LOLER, PSSR, F-Gas).Maintain strong audit trails and lead audits.Oversee risk assessments, gap analyses, and post-incident improvements.Act as duty holder or appoint competent persons as required. Financial ManagementManage Hard FM budgets and forecasts.Drive value through supplier negotiations and performance benchmarking.Oversee lifecycle planning and capital replacement forecasts.Monitor spend, variations, and financial risks. Operational ManagementDeliver high-quality planned and reactive maintenance services.Monitor in-house and supplier performance via SLAs, KPIs, and audits.Lead service mobilisation and demobilisation across sites.Ensure CAFM system integrity, asset data accuracy, and proper documentation. Technical LeadershipMaintain expert knowledge of building services (HVAC, electrical, fire, BMS).Provide technical advice on risks, lifecycle, and performance.Set and uphold engineering and maintenance standards.Support complex fault diagnosis and project design reviews. Work Winning & Client EngagementSupport bids, tenders, and re-bids with technical input.Represent Hard FM capabilities in client pitches and due diligence.Lead FM service design for new instructions or refurbishments.Build strong client relationships through performance and innovation. Innovation & ImprovementDrive adoption of new FM technologies (IoT, condition monitoring, CAFM upgrades).Explore delivery model improvements including insourcing or hybrid approaches.Lead continuous improvement and performance benchmarking.Embed ESG principles, particularly around energy and asset efficiency. Requirements: Strong technical knowledge of Hard FM, building services, and asset management including relevant professional / technical qualifications and or membership of relevant industry bodies.Expertise in regulatory compliance, health & safety, and statutory requirements.Strong leadership, operational people management and stakeholder engagement skills.Ability to analyse data and implement performance improvement strategies.Commercial acumen with experience in contract negotiation, supplier management, and bid support.Knowledge of sustainability practices and energy efficiency in facilities management.Proficiency in FM technology, asset management systems, and reporting tools.Experience in self-delivery models and optimising in-house service operations.Involvement in bid and tender processes to support business growth and contract acquisition.Experience in leveraging technology and data analytics for FM performance improvement.Proactive and results-driven mindset.Strong problem-solving and decision-making skills.Excellent communication and leadership capabilities.Ability to manage multiple projects and priorities in a fast-paced environment.Commitment to continuous professional development and industry innovation. Benefits: Competitive Salary + Discretionary Bonus25 days holiday per year plus bank holidaysPMI and Healthcare Cash Plan5% Company Pension Contribution3x Life Assurance Our Values: Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standardsOwnership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blameEntrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisionsMeritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potentialAction This Day | We never put off anything until tomorrow that can be done today Agency Notice We do not accept speculative CVs or introductions from recruitment agencies. Any CVs submitted without prior agreement from a member of our HR or Talent Acquisition team will be treated as unsolicited, and Praxis will not be liable for any associated fees or introductions. Agencies must have explicit, written instruction to work on a specific role before submitting candidates.

Company Overview Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. The Opportunity That Awaits You: This position is responsible for supporting the launching of the Aquabeam Robotic System in the defined territory and establishing Aquablation as the treatment of choice for men suffering from BPH. The Clinical Sales Representative will help maximize the utilization of installed Aquabeam Systems. This is a business-critical role and as such requires a highly motivated individual focused on executing activities and exceeding sales targets. The individual will need to balance between tactical implementation of field programs and strategic decision making and work effectively with all external stakeholders including clinicians and administration as well as PROCEPT’s internal functional area. What Your Day-To-Day Will Involve: • Work with the sales manager and Aquablation Sales Representative to develop a territory plan that outlines sales objectives tailored to the local market, • Support field efforts to achieve quarterly sales goals, • Support regional Sales and Marketing development events that create Aquablation awareness and procedure adoption, • Drive continuous expansion of the user base by working with key hospital staff and surgeon thought leaders to develop a qualified lead funnel, • Train and develop OR staff to be facile in pre, intra and postoperative system management, • Develop a plan for each surgical team to ensure they are capable of using the system independently within a reasonable time frame, • Lead surgical teams through training sessions, helping them understand system operations and efficiencies with Aquablation therapy The Qualifications We Need You to Possess: • Bachelor’s degree, • Minimum 3 years’ experience in the Medical Device industry, • Knowledge of the Operating Room environment, • Ability to travel up to 75% The Qualifications We Would Like You to Possess : • Strong local relationships within the healthcare community in specified geographic area, • Leadership skills as demonstrated through past professional performance, involvement in sports, professional clubs, or associations PHYSICAL DEMANDS & WORK ENVIRONMENT • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • To perform this duty the employee must have the ability to sit or stand at and operate a computer terminal and walk or travel safely within the facility. The employee may occasionally lift and/or move up to 50 pounds., • While performing the duties of this job, the employee regularly works in an office environment. The employee might occasionally be exposed to clinical operating rooms, for which proper personal protection equipment will be assigned and worn. Understanding PROCEPT's Culture At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers. And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens. We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances. An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world! BENEFITS OF WORKING AT PROCEPT! PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more! EQUAL EMPLOYMENT OPPORTUNITY STATEMENT PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization. PAY RANGE TRANSPARENCY Procept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. WORK ENVIRONMENT We’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

EXCLUSIVE: COMPLIANCE MANAGER – RETAIL GENERAL INSURANCE COMPLIANCE EXPERIENCE REQUIRED £60K - £70K + Bonus & Bens inc generous holiday HYBRID (City or Surrey) Ref:4166D We are exclusively recruiting for a leading general insurance firm recruiting a Compliance Manager to advise the Board on Compliance matters, including changes to regulations, first line Compliance support, development of Annual Compliance Plan, and act as the DPO (all with support from external Compliance consultancy where required). Reporting to the MD (also the CF16 & 17), duties will include: • Production of Compliance packs for bi-monthly board meetings, • Attendance at bi-monthly SYSC meeting, • Annual SMCR declarations, • Allocation of file and call audits, • Sample testing of file and call audits, • Submission of FCA regulatory returns, • IAR annual checks, • Sanctions checking oversight, • Approval of financial promotions, • Complaints handling in conjunction with approved persons, • Compliance inductions, • SMCR updates due to staff changes, • Notification to regulators such as FCA and ICO as required, • Management of Insurer and MGA TOBAs, • Overseeing new Insurer/MGA process, • IAR approvals You should have at least three years experience in general insurance compliance with a strong working knowledge of FCA regulations including SYSC, SMCR and Consumer Duty principles with proven experience in managing compliance activity including monitoring & reporting processes. NB the role is 3d pw in the office either City of London or Surrey with visits to other office when required. This a progressive company where you won’t be micromanaged but set your own schedule and plan your days in whichever offices to suit (subject to any preplanned meetings). So, if that sounds like you, then please send your details to our MD, David Symes FCA, at (including contact no) however please note we cannot reply to all applications so only successful applications will be contacted (although under no circumstances are your details ever passed on without your specific permission). Compliance Recruitment Solutions Limited (CRS) are acting as an employment agency in relation to this role. The recruiter has stated that all applicants for this job should be able to prove that they are legally entitled to work in the UK. Through application, all candidates signify their acceptance of the above information and confirm that the information they provide is true and accurate to the best of their knowledge.

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who we are At Mindbody we drive the growth of our software solutions and inventory, but our mission goes beyond sales. The SMB Sales team is committed to helping our customers achieve their business goals, fostering their success, and removing barriers through innovative solutions from our suite of products. We pride ourselves on being strategic, collaborative, and solution-oriented. About The Right Team Member As an SMB Account Executive at Mindbody, also known here as our Sales Specialists- you’ll be responsible for hitting sales targets within a dynamic inside sales environment. Your role focuses on the total addressable market while consistently maintaining revenue goals. You’ll engage prospects through a variety of channels, including outbound calls, emails, texts, and social media interactions. The SMB Sales Specialist empowers health, wellness, and beauty professionals to reach their fullest potential by delivering tailored technology solutions. About The Role • Drive sales growth through proactive outbound cold calls, lead generation, converting inbound leads, and closing deals with single-location clients., • Initiate sales activities across multiple channels—phone, text, and email—covering all stages of communication: cold outreach, follow-ups, demos, and reminders., • Showcase Mindbody’s software and partner solutions to prospective clients, helping them choose the ideal products to meet their unique needs within a targeted niche., • Consult with prospects to understand their challenges, guide them in selecting the right Mindbody solution, and address any questions., • Build and nurture strong business relationships with potential clients to generate new opportunities., • Manage your sales pipeline effectively and provide accurate forecasts of business performance on a monthly and quarterly basis., • Consistently meet and exceed monthly and quarterly sales quota goals., • Prepare clear, concise proposals/quotations for prospects upon request, in collaboration with your manager., • Identify competitive advantages and key differentiators in the market to strengthen positioning and stay ahead of competitors., • Plan and organize your daily, weekly, and monthly sales strategy to maximize productivity and return on investment., • Stay up-to-date with product enhancements, including software updates, new partner offerings, and market trends, and keep track of competitor activity within our core verticals. Skills & Experience • 3+ years of proven sales closing experience, ideally within a SaaS company., • Strong technical acumen with a deep understanding of APIs, SaaS, cloud computing, and web technologies., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher)., • Excellent written and verbal communication skills, with strong presentation abilities., • High attention to detail, with excellent organizational skills., • Experience or a strong interest in the health & wellness industry is preferred., • A Bachelor’s Degree in Business Administration or equivalent relevant experience is required. What's in it for you? We're committed to supporting you both inside and outside of work, offering a comprehensive benefits package that prioritises your health, wellbeing, and future: Fully Remote Position. Time Off: Generous paid time off, plus company-wide monthly wellness days to recharge. Health and Wellness: • Private Health Insurance (AXA), • Dental Insurance (BUPA), • Monthly Wellness Stipend (Benepass), • Calm Subscription, • Discounted ClassPass Plan, • Spring Health Mental Health Support Financial and Future: • Royal London Pension Scheme: Up to 6% employer match, • Life, Income & Critical Illness Insurance, • Carrot Fertility Benefits: Support for family planning with available funds Additional Perks: • BenefitsHub Platform: Access to a wide range of exclusive discounts., • Bonusly Reward Recognition, • Cycle-to-Work Scheme, • Eye Test Vouchers Have we piqued your curiosity? Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes. Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our ___ or ___ (as applicable). Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Digital Content Specialist Your manager: Head of Performance Marketing Location: Chiswick, London We operate a hybrid working approach, which allows you to manage your time between home and office. Be part of something big We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes. Here in the UK In the UK, Pernod Ricard is made up of 4 businesses: • Pernod Ricard UK, which markets, sells and distributes our products in the UK, • Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio, • Pernod Ricard Global Travel Retail, the global and EMEA home of the group’s duty free, air travel and cruises business., • The Absolut Group, the brand owner of our global white spirits portfolio, whose Gin brand unit and Business Acceleration team sit in London. We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, ‘conviviality’ and collaboration in mind. We also have offices in Scotland and various distilleries and production sites across the UK from Plymouth to London to Speyside. Your new team This position sits in our Pernod Ricard UK (PRUK) business. Our diverse population of 300+ passionate employees have been creating conviviality since 2001, bringing our premium brands and unforgettable experiences to the UK. As the world’s 2nd largest spirits market, the UK is a key location for our company. At PRUK, we have a culture that blends performance and conviviality: we are recognised as an open and diverse business with a firm commitment to our employees’ wellness, inclusion and safety and to making a positive impact on our industry and environment. Your unique contribution • Day to day internal management of delivering online content brilliant basics. Track and maintain online content through Compliance Tracking Platforms (Commerce IQ) and enhance online brand presence utilising our internal CMS tools and Brandbank., • Seek best in class opportunities and new ways to improve brand appearance online to inspire our consumers through on-site images, mobile optimised content, reviews and other basic elements of ecommerce., • Utilise ‘Digital Shelf’ tools to measure ‘share of voice’, connect the dots from social media platforms to retailer sites to drive sales. Assist in delivering new and innovative online experiences working closely with Brand, eCommerce and Experiential teams., • Collate data and insights from test and learns and build compelling best practice cases for content and other key findings., • Lead a programme of website optimisation initiatives to improve customer site performance based on performance analysis, AB testing and monitoring latest competitor and industry developments, • Deliver and enhance the online merchandising strategy playbook across e-grocery, pureplay, quick commerce and e-wholesale platforms, • Planning and production of eCommerce content liaising with brand and e-Commerce teams coordinating content inputs, design and layout work, gathering approvals and digital production, • Support build of personalised experiences and dialogues for our consumers through use of internal consumer database platform The key purpose of this specific role includes: At Pernod Ricard UK we are ambitious about how we use digital technology to engage with our consumers and partners. We have invested in several exciting digital platforms to help foster relationships with our business and portfolio of world class spirit and champagne brands. As the Digital Content Specialist for PRUK, you will play a key role and reach a variety of business functions including, external agencies, commercial, marketing and eCommerce teams, all of whom support the digital development of Pernod Ricard. This role will primarily focus on delivering best in class online content across our major retailer sites i.e. Tesco, Sainsbury’s, Amazon. eCommerce is a huge area of focus for the business and is a critical channel for our on-going success. This role will focus on the Online customer experience with emphasis on how our brands are represented across our retailer eCommerce sites. Ensure we have the optimum imagery, videos and product details to inspire our shoppers in aim to increase conversion, customer numbers and maintain brand loyalty. With ample support from the team leads, you will focus on how Pernod Ricard UK brands are represented in the digital world. A passion for Digital, strong communication skills and proactivity are all key to the success of this role. You will be a part of wider Performance Marketing team connecting the dots between media and eCommerce channels as a ‘Content’ expert for the wider business. Your role will be somewhat broad and help shape the digital strategy, content and merchandising, personalisation and eCRM projects. Lots of new and exciting projects, globally recognised brands and a specialist support network that are all on an exciting journey together! Who you’ll be working with • Head of Performance Marketing, • Wider teams: e-Media, Social, Studio, Data, eCRM, • Brand Marketing, eCommerce and Commercial teams, • Key Martech Agency Partners Your blend of talent This position could be right for you if you have: • Digital & eCommerce passion & experience (1-2 years experience), • Creativity skills with attention to detail, • An analytical mindset and skills, • Great written and verbal communication, • Proactive demeanour, research and problem-solving skills, • Agency management (Brandbank management desirable), • Experience of Digital Shelf Analytics Tool (desirable) Our mix of benefits For your health, we offer private medical insurance, critical illness cover and an optional healthcare cash plan and dental insurance. Our lifestyle benefits options include 28 days’ annual holiday, your employee pension, share incentive plan, family care, season ticket loans, free mortgage advice, payroll giving and more! You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers. We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness. Conviviality: the Pernod Ricard Way We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard. We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring. We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility. We’re committed to diversity and inclusion People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’. We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves. We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish. Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know. Responsible drinking As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing. In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol. In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking.

Office: London (50% hybrid required) Title: please note; the title for this position is 'Knowledge Management Executive' We are a leading international law and professional services firm providing legal, corporate and fiduciary services to global corporations, financial institutions, capital market participants and investment fund managers. With a global presence spanning the Americas, Europe, the Middle East and Asia, we advise on the laws of Bermuda, the British Virgin Islands, the Cayman Islands, Guernsey, Ireland and Jersey. We treat everyone as the intelligent professional they are. Our approach is to trust and empower our people to deliver consistently, and enable them to succeed. Diversity is our secret weapon – it’s the sheer breadth of Walkers people that makes us who we are – gathered from across the globe and fluent in languages, jurisdictions and cultures that help us to mirror our clients and keep our own thinking in tune with the world in which we operate. Overview Of Role To work as part of a global team delivering legal and professional support services to a high standard. The role will report directly to the Knowledge Lawyers in the Knowledge Management Department. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note; this role is a Knowledge Management Executive but would suit someone from a Legal Secretary or Paralegal background who is keen to support a KM function within a law firm. Duties, Responsibilities & Person Specification • To be familiar with the types of resources for which KM is responsible including Document Drafter, 360, Intranet, the library, journals and on-line resources etc., • To be familiar with the legal resources available to Walkers (both internal and subscribed) and to be able to conduct legal research in accordance with instructions from relevant lawyers or the KLs., • To provide general document support, including preparation and application of house style in various document formats, document redactions and updating documents in accordance with instructions., • Update documents including practice notes, guides and precedents for any practice area in accordance with instructions from relevant lawyers or the KLs., • Maintain various databases with accurate and up-to-date information and apply appropriate metadata where relevant., • To participate in special projects, and carry out any other duties commensurate with the purpose of the job as and when required., • Administrative / secretarial services to KLs – including:, • assistance with document preparation;, • document conversions;, • maintenance of know-how and information libraries/databases;, • administration of legal site of intranet;, • extracting data and preparing spreadsheets;, • preparing OC and PKHC logs;, • general support for all KM material., • Manage relevant databases such as the know-how manager. Education, Skills & Experience • Demonstrated experience as a Legal Secretary (or similar) or equivalent Paralegal and/or legal education., • Attention to detail., • High technical ability – comfortable using a variety of systems and software packages and quick to learn new systems / software., • Participate in continuously improving services through critically evaluating systems of work, promoting new ideas and actively developing service improvements., • Work independently using their own initiative and as a team member., • Good organisational and interpersonal skills., • Manage a varied workload and prioritise tasks and projects to meet work standards and personal performance targets., • Communicate clearly and effectively, both verbally and in writing., • Work in a flexible manner and respond to changing circumstances and emergency situations., • Ability to solve practical problems., • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Walkers global is an equal opportunity employer. Equality and diversity are key to our global identity and an integral part of our goal to continue being an employer of choice. We are committed to a work environment that supports all individuals irrespective of gender, ethnicity, nationality, race, religion, marital status, age, disability, pregnancy, sexual orientation, gender identity or any other applicable legally protected characteristics. We make every effort to ensure that employment opportunities are open and accessible to all purely on the basis of personal ability.

Eames Consulting are supporting a leading global insurer who are looking to appoint a Snr Compliance Advisory Manager on an initial 12 month fixed term contract. Role is hybrid and can be based from any office location in London, Bristol, Manchester, Liverpool or Edinburgh. Role responsibilities: • Provide advice and interpretation on regulatory compliance, customer outcomes and conduct matters to the business., • Give relevant regulatory advice, challenge and input to appropriate governance committees and internal decision-making forums. This will include briefing the Head of on compliance and conduct matters., • Providing compliance advisory input and review to business change programmes, regulatory requests and meetings., • Supporting with the formulation of responses to regulatory papers. Experience: • Strong understanding of legislation and regulatory requirements relevant to an insurance firm, and how these are applied in practice (including Senior Managers and Certification Regime (SMCR), General Insurance Pricing Practices, Consumer Duty, Multi Occupancy Buildings Insurance, Appointed Representative Regime, Operational Resilience and Delegated Authority Arrangements.), • Good understanding of the insurance industry, minimum 5+ yrs working in the industry, • Effective stakeholder engagement, interpersonal and organisational skills., • Ability to challenge and influence stakeholders up to executive management.

Brooks Macdonald Group plc is one of the UK's leading wealth management firms, recognised for investment performance and client service. We offer leading multi-asset investment services to intermediaries, and high-quality financial planning advice to private clients, benefitting from a strong local presence across the UK. We see an opportunity to lead the way within our sector in relation to sustainability and responsible investing. We have set a target for our direct footprint to be Net Zero by 2030 and continue to enhance our approach to responsible investment, which includes offering a dedicated service for clients with values-based objectives. We offer fulfilling careers in an inclusive culture that values diversity, ambition and rewards high performance. Our guiding principles underpin our culture and are at the heart of everything we do: • we do the right thing, • we are connected, • we care, • we make a difference We welcome talented people from all backgrounds who live our guiding principles and are focused on ensuring good outcomes for our clients. We’re committed to promoting equal employment opportunities and positively encourage applications regardless of race, religion or belief, sexuality, age, disability, gender, gender identity, marital status or pregnancy and maternity. Collaboration and knowledge-sharing is important to us as a firm, and we value different ways of working. Employees are required to be in the office three days a week, with flexibility to work from home on the other two days. Role Overview As the Complaints Analyst you support the Complaints Manager and take ownership for the investigation and resolution of client complaints received by BM Group. The post holder is required to independently investigate complaints ensuring that all regulatory requirements are met, that the firms’ obligations with regard to the Financial Ombudsman Service are discharged and that clients are provided with good and fair outcomes where complaints have been raised. In partnership with the first line of defence, the role operates as a key component of the second line to ensure that: • complaints are identified and logged in a timely manner;, • complaints are resolved efficiently taking Consumer Duty and other regulatory requirements into consideration;, • enhancements and improvements to processes are implemented to help prevent future complaints;, • root cause analysis and Management Information (MI) concerning complaints is provided to senior management, stakeholders and the business as required. Role responsibilities • Responsible for the handling, investigation and resolution of client complaints received by Brooks Macdonald Group;, • Contribute to the continuous improvement of all complaints related processes, including complaints handling, reviews of root cause analysis, production of management information (MI), compiling and submitting regulatory returns, delivering feedback re preventative measures to the business, training, and maintaining policies and procedures;, • Responsible for ensuring that complaints are acknowledged and final response letters are issued within prescribed regulatory timeframes;, • Prepare and issue client correspondence (including templates) and communications relating to complaints ensuring that the tone is appropriate, professional and takes into consideration factors such as clients with characteristics of vulnerability;, • Communicate appropriately with stakeholders, clients, advisers, third parties and the Financial Ombudsman Service;, • Ensure robust records management and administration of complaints handling and the accompanying/supporting documentation;, • Establish, record and analyse complaints root cause information to provide management and stakeholders with data, analysis and feedback;, • Produce reports and MI regularly (and ad hoc/as required), ensuring that root cause analysis and trend analysis is undertaken for all upheld complaints;, • Assist with the production of reports and MI relating to complaints for BM Group committee packs;, • Assist with delivering training to the business, e.g. BM Group departments and legal entities (including face-to-face training and induction sessions);, • Assist with regular reviews and updates of the Complaints Policy, the team’s procedures and the complaints e-learning module;, • Help drive process and procedural changes within the business, informing the business where lessons can be learned to help prevent future complaints;, • Performing role always ensuring adherence to the expected behaviours stated in the FCA’s rules and under the SM&CR regime. Knowledge, Skills, Experience • Knowledge of BM Group’s business ideally, including all products and services and client service/operational-related processes;, • Good stakeholder and inter-personal skills, the role requires the post-holder to deal with colleagues across BM Group at all levels and also to speak to clients/complainants and third parties acting on their behalf;, • Knowledge of investment management and financial planning, including the regulatory requirements that apply to all of BM Group’s products and services (e.g. Consumer Duty, suitability, annual reviews, HMRC/ISA rules, pensions requirements);, • A well-developed knowledge of the FCA DISP rules, the Financial Ombudsman Service processes and requirements, Pensions ombudsman requirements;, • Able to work to strict deadlines and deal with a high volume of complaints;, • Articulate, with excellent written and verbal communication skills;, • Resourceful, with the ability to leverage their network and subject matter experts within BM Group (e.g. to share expertise re technical complaints including those relating to portfolio management, financial planning, tax, loss calculations);, • Proactive, and willing and able to adapt (e.g. when BM Group enters into new business lines/product offerings as a result of acquisitions and the scope of areas that complaints relate to widens;, • Tenacious, assertive and able to remain independent of the business;, • Calm, patient demeanour, personable.

We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes. In the UK, Pernod Ricard is made up of 4 businesses: • Pernod Ricard UK, which markets, sells and distributes our products in the UK market, • Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio, • Pernod Ricard Global Travel Retail, the global and EMEA home of the group’s duty free, air travel and cruises business., • The Absolut Group, the brand owner of our global white spirits portfolio, whose Gin brand unit and Business Acceleration team sit in London. We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, ‘conviviality’ and collaboration in mind. We also have offices in Scotland and various distilleries and production sites across the UK from Plymouth to London to Speyside. This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe. This role, based in London is part of our Global Tech team made up of over 800 employees spread over 24 countries. This team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements. Your new team You will be working as part of the Manufacturing & Production team who are responsible for all products covering Manufacturing & Production including areas such as Quality, Research & Development, Product Life Management, Operations, Optimization, Sustainability & Responsibility and Spirit Management. This role will be responsible for our solutions under Optimization, covering areas such as Digital Twins, Footprint optimization, AI, Connected Machines Management and Plant Engineering. Your unique contribution The responsibilities involve leading and managing an Agile Squad, overseeing the development of the product roadmap, managing backlog, updating priorities through captured local needs & feedbacks, ensuring the delivery of Business Value. You are the voice of the stakeholders. • Demand Management : Gather new demands to be integrated into the backlogs and translate them into Features and User stories., • Backlog Management : Prioritize Product backlog and manage risks and interdependencies with other squads. Steer and drive squad delivery, facilitate day-to-day interactions within the squad., • Product Lifecycle management : Contribute to product vision definition. Lead the Product Build by defining and analyzing the Features/user stories and managing the agile squad delivery. Collect and consolidate Product value based on Proximity Team and GBPO’s inputs. Drive system demo activities and roll-out plan in collaboration with the Business Process Owners and the Proximity teams. Track product performance and value realization upon defined KPI's., • Product Catalog Management : Ensure latest version and consistency between the product & service catalog and the overall product portfolio and communicate on changes & updates, • Incident Management : Lead L2/L3 incidents investigation, diagnosis and resolution, • Resource Management : Estimate Resource forecasts, adjust roadmap and prioritization based on resource availability and report on actual resource utilization, • Budget : Provide a forecast for Product roadmap, backlog and squad’s resource needs . Oversee overall funding of my scope, perform variance analysis and provide justification. Track Product’s ROI and costs. Who you’ll be working with: • Reporting Line (direct/indirect): Product Manager (to report on value estimation & team backlog and align on key directives), • Key internal stakeholders: Domain Proximity Lead (to consolidate and share Business demands and provide latest updates and news about products), Service Management (to jointly work on incident Management and resolution), Key Users (animate a set of key users during demo to catch feedbacks), Resources Lead (align on resource allocation to the Squads), Product Teams (Align on interdependencies) & Squad Members (Animate and steer daily work), • Key external stakeholders : External Vendors (product selection, implementation, maintenance & support). Your blend of talent This position could be right for you if you have: • Innovative and driven on new technology, • Strategic thinking & value-driven mindset (roadmap creation, value monitoring…), • Expertise in relevant products, with deep understanding of business challenges in the domain, • Ability to manage in complex and VUCA environments, • Communication skills, with the ability to talk with both business & technical stakeholders, • Strong experience in Product management, Product Owner certification, • Strong understanding of agile mindset & practices, • Negotiation/mediation skills Our mix of benefits For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme. Our lifestyle benefits include 28 days’ annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more! You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers. We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness. Conviviality: the Pernod Ricard Way We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard. We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring. We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility. We’re committed to diversity and inclusion People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’. We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves. We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish. Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know. Responsible drinking As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing. In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol. In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking.

Membership Manager | Part time 3 Evenings Thursday-Saturday | Kensington The Role As the Membership Manager, you will serve as the primary point of contact for members and their guests within the club. Working across evenings and weekends, you will ensure that every visit delivers a personalized and seamless experience tailored to individual preferences. As a visible presence on the floor and a trusted ambassador for The Roof Gardens, you will embody the club’s values through professionalism, warmth, and integrity. Your confident, charismatic demeanour and meticulous attention to detail will help create memorable experiences that reflect the exceptional standards of our brand. Key Responsibilities • Cultivate genuine, lasting relationships with members and their guests, fostering a warm and welcoming environment whilst delivering attentive and friendly service from arrival to departure., • Support membership growth by conducting ‘table touches’ to engage with members and their guests, sharing club offerings and promoting the value of membership., • Ensure VIP members receive smooth, discreet, and exceptional service upon entry and throughout their visit., • Respond promptly and professionally to member requests., • Recommend improvements and innovations that drive member retention and continually enhance the overall experience., • Compile member feedback and report this to the Membership team through the Member Experience Report, ensuring timely follow-up and resolution., • Exercise sound judgment and autonomy in making decisions that enhance the member experience., • Review daily booking to ensure personalised recognition of members prior to arrival. About you • Demonstratable experience in a similar Member/Customer relations role in a similar business in the luxury market., • Prior experience working with Seven Rooms and CRM systems., • Passionate about curating exceptional member experiences., • Engaging, personable and professional at all times with exceptional attention to details., • Discretion, confidentiality, and a true passion for hospitality and customer service, • A desire to work flexible hours including evenings, weekends, and holidays as required Our Benefits • Competitive salary above market rate, • Late night taxi allowance, • Meals on duty, • 28 days holiday, increasing up to 33 days with each year of continuous service, • Celebrate you day - paid time off on us, • 50% discount when dining in our restaurants, • Recognition vouchers awarded when your efforts are acknowledged by members, • Generous 'Refer a Friend' scheme up to £1,000, • Team socials to celebrate our successes, • Uniform and dry cleaning provided, • Access to Wagestream for financial well-being support, • 24/7 confidential well-being and mental health support via our Employee Assistance Program, • Growth opportunities, both personally and professionally, • Breakout spaces with showers, secure storage, and areas to relax with colleagues, • Paid day off each year for volunteering, • Company pension scheme, • Eye Test vouchers We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born. If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.

Operations Manager - Fire Stopping Remote with UK wide travel (European on occasion) £70,000 - £80,000 plus company car Purpose of the job As member of the Industrial Services (IS) management team leads and manages IS delivery and work winning for a nominated location/site or framework. Responsible for the Execution of the IS delivery strategy for the nominated location/site or framework, including work winning and safe, secure, timely, cost effective and best quality project delivery, meeting both the client’s and Nuvia’s business objectives. Why NUVIA NUVIA - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil & Defence Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally. NUVIA is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence. Reports to Industrial Services Director Key Accountabilities • To report monthly on location/site or framework performance including safety, budget and time., • To review and approve tendering proposals or contract changes aligned to their delegated authority as per their appointment letter., • To coordinate tendering proposals or contract changes for the location/site or framework and include the appropriate governance as per NUVIA procedures CP0402, CP0401A and CP0905, • Responsible for work winning on the location/site or framework and following contract award ensuring safe, effective and profitable delivery, • To ensure projects are completed in compliance with the NUVIA Project Management Orchestra (PMO) and Quality Management System (QMS)., • To coordinate resources at the nominated location/site or framework including Subcontractors to ensure that NUVIA commitments can be met to the satisfaction of client and in line with the IS delivery strategy., • To develop and coach all team members under their control, • To ensure that their team Identify and Manage all areas of Change associated with any IS project., • To govern delivery of all IS projects at their nominated location/site or framework., • To ensure compliance with Nuvia standards and procedures for Safety, Health, Environment, Quality (SHEQ) and Construction., • To ensure that the SHEQ incidents and good practice are captured via the NUVIA UNOR systems and associated client system., • To ensure the works being undertaken are carried out safely, complying with all appropriate legislation and company procedures., • To ensure that works being undertaken are executed to the required standards of quality and in compliance with the design intent., • Frequently engages with the Director – Industrial Services and finance representative to ensure accurate financial forecasts are provided in support of the overall IS strategy and performance., • Lead representative for the IS location/site or framework at the IS monthly management meeting with responsibility for presenting an update on operations and prospects., • Manage all personnel involved in the delivery of IS scope on the location/site or framework including Project Managers, Construction Managers, site Managers, Commercial Manager, Quantity Surveyors, Planners, Supervisors, Engineers, Operatives and Subcontractors., • Communicates effectively to all parties involved in the delivery of IS scope on the location/site or framework., • Directs the IS team in implementation of the works., • Produces monthly reports covering (as a minimum) Progress against budgets, safety, health & environment, expenditure, risks, mitigations, and opportunities., • Ensure anyone deployed on IS projects follow company QMS standards and procedures., • Ensure good communication and coordination with all NUVIA disciplines and Business Lines such as HP&S and Engineering in support of IS scope., • Communicate professionally, effectively, and clearly both verbally and in writing both internally within Nuvia and with other key stakeholders such as the client, subcontractors and regulators., • Responsible for Nuvia’s relationship with client on the location/site or framework., • Responsible for undertaking Personal Development Reviews (PDR) with direct reports and for ensuring that development plans are reviewed and updated throughout the year., • Responsible for setting objectives that align with the IS strategy., • Ensuring that all personnel who are to work at the location/site or framework are Suitable Qualified or Experienced (SQEP), • Engagement with relevant unions at locations/sites, • Industrial relations engagement with personnel, • Working with commercial and finance team members to ensure timely invoicing and payments Occupational Skills and Knowledge • A qualification within either an engineering or related field., • Project Management related qualification Duties and Requirements Essential: • An appropriate degree level or equivalent qualification (Level 6) relevant to the role scope, • Minimum 5 years within a highly regulated multi-discipline environment, • Member or Associate Member of a recognised institution (APM, CIOB, ICE, IStructE, IMechE etc), • IOSH Managing Safely, • A full UK driver’s license, • Engineering or Project Management experience delivering different forms of contract, • Direct and demonstrable experience of involvement in the provision of Passive Fire Protection projects, • Knowledge of Construction, Design and Management (CDM) Regulations and duty holders responsibilities., • Proven track record of work winning and delivery., • Understanding of business profit and loss centres and financial reporting., • Proven track record within a complex construction environments with strong organisational and interpersonal skills, • Good knowledge of contract models used frequently in the Nuclear industry (NEC, FIDIC, T&M etc), • Good understanding of project management tools and their appropriate utilisation, • Sub-contractor and management experience, • Excellent skills in the use of Microsoft Outlook, Teams, Word, Excel and PowerPoint, • Leadership/People management skills, Stakeholder management, Communication skills at all levels across the business, Motivational and unfazed at working to tight deadlines. Client focused. Driving for results. Strategic Decision making. Acting commercially. Managing change and review. Developing yourself and others. Communicating and influencing. Managing your own safety and environment and the safety of others. Desirable: Chartered status in relevant discipline (where appropriate) Level 6 NVQ in Construction Management gaining black CSCS managers card (black) or equivalent • Member of the Charted Institute of Builders (CIOB) or other relevant engineering institution, • Higher qualifications with business, construction and / or engineering theme

Head of Existing Customer Management (ECM) About Us At 118 118 Money we are dedicated to helping Britain achieve financial fitness. In 2023 we relaunched the iconic 118 118 twins which reinforced our commitment to improving the financial fitness of people across the country. Our loans and credit cards are designed for those who are often overlooked by mainstream lenders and we have supported more than 800,000 customers on their journey to better financial wellbeing. We are building on this mission with the launch of 118M8, our new financial fitness app designed to help people take control of their money with confidence. The app will provide simple tools, helpful guidance and clear support to make financial decisions feel less stressful and more achievable. Our vision is to champion financial fitness across Britain by offering accessible products, valuable resources and reliable support. We are committed to fair and transparent credit solutions that promote financial wellbeing for all. With a 4.8 Trustpilot rating we are proud to be seen as an approachable lender that provides clear financial support. If you want to make a real difference to peoples’ lives, this could be the ideal opportunity to join our mission. What you'll do Own the in-life Cards portfolio and deliver receivables and ROA within appetite by leading existing customer management end to end. Set the lifecycle strategy credit guardrails and the test and learn agenda and turn insight into action. This is a certified role under the Senior Managers and Certification Regime. Key Responsibilities: • Own the cards portfolio and be accountable for outcomes, • Own the Weekly Performance Story for cards with drivers decisions and named owners and dates, • Design and optimise lifecycle journeys from activation to growth to retention including dormant reactivation and attrition reduction, • Set CLI and LTC strategy within appetite define eligibility and cadence and align with pricing inputs, • Define customer segments and value propositions and target treatments that lift utilisation and lifetime value within risk, • Sponsor scorecard and policy change proposals with Credit Risk and Shared Services with clear problem statements test design and success measures, • Set priorities for decisioning rules across acquisition and in life and partner the Decision Engine Manager on build testing and deployment, • Set requirements for MI packs diagnostics and automation with Shared Services using shared and standardised datasets, • Shape use cases business cases and governance for new data including Open Banking, • Partner the Director of Collections on early arrears strategies EMOB health and DD success to protect outcomes and loss, • Agree contact cadence channel mix and content priorities with the Head of Customer Engagement to support portfolio goals, • Align acquisition mix pricing and guardrails with in life learnings to move toward higher value cohorts, • Write and present papers for Credit Risk Committee and Custco with clear options impacts and recommendations, • Maintain a visible change plan and manage dependencies across Risk Finance Operations and Technology, • Guide partner goals and quality standards where in life performance is affected, • Be a strong people leader who sets clear standards gives direct feedback and develops a high performing team What you'll need • Senior cards portfolio leadership in a regulated UK lender ideally non-prime, • Proven ECM ownership across CLI LTC pricing segmentation and comms at scale, • Deep credit literacy across affordability scorecards and policy with a strong commercial track record, • Hands on experience running CLI LTC segmentation and comms experiments at scale, • Strong working knowledge of UK regulation including Consumer Duty, fair value assessment, vulnerable customer oversight and reasonable foreseeability testing, • Strong paper writing and committee presentation skills with clear decision asks, • SQL or BI literacy to brief analytics and validate results, • Clear written and verbal communication and confident cross functional leadership, • Relevant degree in a quantitative or business discipline or equivalent experience What's in it for you? • A competitive salary, • Flexible, hybrid working opportunities., • Company bonus scheme - if the business does well, you should get rewarded for your hard work., • 25 days annual leave, (plus bank holidays) increasing to 27 after two years service and 30 after five., • Company pension scheme – we provide an enhanced pension scheme with generous employer contributions to set you up for the future which includes life cover of 4x your base salary., • PMI - we've got you covered., • Eye test – you can claim a freebie each year, or if your needs change., • Employee Assistance Programme - we offer membership to a recognised scheme to support you and your wellbeing., • A strong ethos of equality, diversity, and inclusion., • Wide business exposure, in terms of business disciplines, projects and stakeholders., • Direct contribution to business transformation and growth., • Huge learning and career progression opportunities., • Being valued as an individual from our team., • Full training, support and mentoring to develop a successful career in financial services. Like what you’ve heard? Great - apply now! As a candidate, we know the interview process can be daunting and it’s important that you have a great experience with us. We will do all we can to make sure you are fully informed and excited by our story so we get to see the best from you. If you need any adjustments made to help you with the interview process, just let us know by emailing and we’ll do our best to accommodate them. Following your application, we will want to learn more about you, your motivations, experiences, and values. In turn, you get to learn about our business, our culture, the role and what we can offer you. If you think you’d be great for the role, but don’t necessarily tick all the boxes, we’d still love to hear from you, so apply today and take the first step towards an excititing future! Equal Opportunity Employer At 118 118 Money we are passionate about equality, diversity, and inclusion. We are committed to being representative of different cultures, background, lifestyles, and groups, where everyone has an equal chance to succeed. It is our policy to treat everyone fairly and to ensure no one is disadvantaged or receives less favourable treatment. We recognise that everyone has different needs and while we can’t accommodate every flexible working request we are more than happy to have a conversation about it. How we handle your data 118 118 Money requires your personal data to process your application for a position within our Company. If your application is successful through to telephone screening/interview, and you are not selected for a role, we may store your personal data for 12 months to enable our HR team to contact you should future roles be advertised. Where you apply, but are not selected for telephone screening/interview, we will delete your personal data once the position is filled. 118 118 Money does not use automated decisioning or profiling when selecting candidates. For your rights under GDPR please see our Privacy Policy. Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.

Education Centre Coordinator Your Manager: Head of Architecture & Activation - Gins Team: Marketing Location: London We operate a hybrid working approach, which allows you to manage your time between home and office. Be part of something big We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes. Here in the UK In the UK, Pernod Ricard is made up of 4 businesses: • Pernod Ricard UK, which markets, sells and distributes our products in the UK market, • Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio, • Pernod Ricard Global Travel Retail, the global and EMEA home of the group’s duty free, air travel and cruises business., • The Absolut Group, the brand owner of our global white spirits portfolio, whose Gin brand unit and Business Acceleration team sit in London. We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, ‘conviviality’ and collaboration in mind. We also have offices in Scotland and various distilleries and production sites across the UK from Plymouth to London to Speyside. Your new team This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe. Your unique contribution Event and operations management • Lead and deliver exceptional brand experiences at the Beefeater Education Centre, from immersive brand storytelling and tastings for key stakeholders to comprehensive educational sessions and internal events. Oversee the full lifecycle of experiences—from planning and coordination to execution—ensuring every interaction reflects the brand’s history, personality, and premium standards., • Coordinate all aspects of the Education Center operations, including logistics, accommodations, equipment setup, and contingency planning., • Build and maintain strong relationships with local stakeholders, partners, and the on-site production team to ensure seamless collaboration and integration of experiences., • Work closely with the Global Brand Ambassador and wider Beefeater brand team to guarantee consistent messaging and flawless execution of all initiatives. Who you’ll be working with You'll work with a range of stakeholders including the Architecture & Activations team, Comms team, Production team, market companies, key customers and external partners. Your blend of talent This position could be right for you if you have: • Proven ability to manage end-to-end event operations, including logistics, accommodations, equipment setup, and time management. Skilled in multitasking and delivering seamless execution of internal sessions and select high-profile events., • Strong capability to build and maintain relationships with internal and external stakeholders. Expertise in partner management and driving internal engagement through effective communication and collaboration., • Demonstrated experience in budget planning, tracking, and aligning financial resources with event objectives. Strong organizational skills to manage multiple projects and priorities simultaneously., • Ability to confidently host key stakeholders at the Brand Home, delivering immersive experiences that showcase the brand’s history, production process, and personality. Skilled in guiding tastings and engaging audiences through compelling storytelling that reinforces brand values and identity., • Comprehensive understanding of safety protocols and compliance standards, ensuring all venues and production facilities adhere to regulatory and company guidelines., • Ability to oversee video and image content creation, manage guest experiences, and collaborate closely with brand ambassadors to deliver aligned and impactful brand messaging. Our mix of benefits For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme. Our lifestyle benefits include 28 days’ annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more! You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers. We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness. Conviviality: the Pernod Ricard Way We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard. We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring. We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility. We’re committed to diversity and inclusion People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’. We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves. We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish. Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know. Responsible drinking As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing. In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol. In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking.

Are you a passionate and experienced hotel leader looking for an exciting opportunity? We are nhow London (pronounced “now”) – a bold, quirky, and fun hotel on the edge of Shoreditch, unlike anything else in the city. Our mission? To give guests a fresh, exciting experience every time they visit – a sense of discovery that makes them want to return. Designed by Sir Norman Foster’s renowned Foster & Partners with interiors by James Soane, our theme ‘Old London Reloaded’ blends British icons with contemporary twists – think a Big Ben rocket in the lobby and a striking wood installation around an LED fireplace. Across eight floors, we offer a vibrant restaurant, bar, gym, networking spaces, and meeting rooms – all designed to surprise and delight. What are we looking for? An experienced hospitality professional with a strong background in hotel operation who can confidently manage day-to-day operations and lead all departments. You’ll be a dynamic leader who inspires teams to follow your lead, makes quick, confident decisions, and thrives under pressure. You must be fast-thinking, deadline-driven, and able to balance operational excellence with cost control. While the commercial strategy is managed by the General Manager, you’ll be ready to step in when needed and support key initiatives. If you thrive in a fast-paced environment and love creating exceptional guest experiences, we’d love to hear from you! What is in it for you? • Employee & Family and friends rate in all Minor Hotels worldwide., • Private Health care and Dental care., • Hotel Benefits – Gym, Free Meals on Duty, Dry Cleaning., • Enhanced employer Pension contribution of 5%., • Generous Bonus Opportunities., • Career development opportunities within an international hotel group with over 560 hotels, resorts, and branded residences across six continents. Your job role You will act as second-in-command, stepping in for the General Manager when needed and ensuring smooth operations across all departments. Your responsibilities include: • Oversee and coordinate all hotel departments to ensure seamless operations., • Take full command in the General Manager’s absence, ensuring continuity and decisive leadership., • Lead the team through unexpected challenges with confidence, resolving issues quickly and minimising impact on guests and operations., • Manage critical incidents calmly and effectively, coordinating resources and implementing solutions under pressure., • Lead and motivate department heads and their teams to deliver exceptional guest experiences., • Ensure compliance with health, safety, and legal standards., • Handle guest complaints and queries when needed., • Provide coverage for Duty Manager shifts when required, which may include weekends, Bank holidays, or evenings., • Drive operational improvements and champion change initiatives., • Monitor and control operational costs to achieve GOP targets., • Manage labour costs, rosters, and payroll within budgetary constraints., • Manage commercial processes at hotel level such as ensuring upselling and cross-selling throughout the hotel., • Coordinate training and development for staff in line with hotel policy., • Ensure all departmental KPIs are achieved Skills and Experience • Proven experience in hospitality management, preferably in a 4-star or lifestyle hotel., • Strong leadership that inspires teams to follow your lead., • Quick decision-making and ability to act fast under pressure., • Excellent communication and interpersonal abilities., • Expertise in cost control and budgeting., • Knowledge of hotel-level commercial processes (billing, chargebacks, commission control)., • Ability to meet deadlines and deliver results in a fast-paced environment., • Hands-on approach with a focus on efficiency and problem-solving.

About Hyatt Regency London Olympia Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre built in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel-vaulted roofs of the Grand and National Halls, the new 14-acre site will feature a boutique multi-screen arthouse cinema, a 4,000-capacity music and performing arts venue, a 1,500-seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co-working spaces. Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be three meeting rooms and direct connectivity to the London Olympia Convention Centre. Duties and responsibilities related to the Assistant Food & Beverage Manager role • Support the Food & Beverage Manager in overseeing all aspects of food and beverage operations, including restaurants, bars, and room service., • Assist in developing and implementing strategies to maximise revenue and profitability across all outlets., • Ensure high levels of guest satisfaction and repeat business by supporting the delivery of excellent service through effective training, coaching, and motivation of the team., • Encourage creativity and innovation within the department, contributing ideas to enhance operations and elevate guest experiences., • Be an active and visible leader on the floor, leading by example and sharing your knowledge and enthusiasm with the team., • Support the development of team capabilities and succession plans, promoting personal growth and long-term development., • Assist with recruitment and retention initiatives, helping to attract and retain talented and passionate colleagues. About You You have proven experience in a food and beverage supervisory or assistant management role, ideally within a hotel or upscale restaurant environment. You are passionate about hospitality, with a keen eye for detail and a genuine desire to create memorable guest experiences. You’re a natural leader who inspires confidence in others, thrives in a fast-paced environment, and is eager to learn and grow within Hyatt’s global family. Benefits of the Assistant Food & Beverage Manager role include • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt — not just for you but also for your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, “We care for people so they can be their best.” This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Next Steps: Apply today for this Assistant Food & Beverage Manager role and start your journey with Hyatt Hotels!

Duty Manager – Leading One-Stop Destination Venue Location: London I’m currently working with a leading one-stop destination venue who are looking for an experienced and motivated Duty Manager to join their team. This is a fantastic opportunity to work with one of the UK’s most exciting hospitality concepts, where energy, creativity, and guest experience are at the heart of everything they do. The Role As Duty Manager, you’ll play a key role in the day-to-day running of the site, supporting the General Manager in leading operations and driving standards. You’ll inspire and coach a passionate team, ensuring every guest leaves with an unforgettable experience. Your responsibilities will include: • Overseeing site operations and ensuring smooth, high-energy shifts., • Leading, training, and motivating the team to deliver exceptional service., • Driving sales through upselling and maximising spend per head., • Managing stock control, compliance, and supplier relations., • Supporting the GM with financial and operational targets., • Acting as a role model for inclusivity, respect, and high performance. The Person We’re looking for someone with: • Previous management experience in hospitality or retail (high-volume background is needed)., • Strong leadership and people management skills., • A proactive, results-driven mindset., • Flexibility and resilience in a fast-paced environment., • Energy, enthusiasm, and a passion for creating memorable guest experiences. Benefits • Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline., • A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones., • Delicious, nourishing team food to keep you energized throughout your workday., • A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement., • Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. Culture & Benefits Our client is fun-loving, innovative, and obsessed with delivering the very best for their guests. They value inclusivity, teamwork, and continuous improvement — with the goal of being the best at what they do. This is a fantastic opportunity to join a business that’s the first of its kind in the UK, with plenty of scope to grow and develop your career. 📩 If you’re ready for your next challenge and want to be part of something exciting, please get in touch today or send your CV to .