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A successful Kitchen Porter candidate will have various prerequisite skills and qualifications to perform their duties effectively, these include: Ability to communicate with the Kitchen Managers, Cooks and customers Thorough attention to detail, excellent time management and critical thinking skills In-depth knowledge of kitchen safety and health regulations Excellent stamina To work long hours Excellent stress management skills Flexibility to work evenings, weekends, and holidays as needed. Ability to work under pressure Teamwork skills to collaborate with colleagues Ability to follow all instructions given
About the job JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A RESTAURANT MANAGER AT THE LYNDENE HOTEL What you'll be doing... Reporting to the General Manager you can expect your working day to include the following. Ensuring the smooth running of both of our restaurants, the Washington and Connaught for breakfast and dinner service. Maintain the highest standards of guest care, ensuring the team deliver a friendly, efficient, and professional service. Recruitment. Training & development of the team. Ensuring that the team comply to current licensing, health & safety, food safety and fire regulations. Continuously review team behaviour, appearance, and performance. Supporting the wider hotel as part of the management team which will include duty management shifts. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Restaurant Manager, you will need the following qualities and skills: An enthusiastic individual, who aspires to be the best and can offer a warm and friendly welcome to all guests to make their visit exceptional. Strong leadership, management, communication, and organisational skills. Prior experience of a similar sized front of house operation. People focused, with strong attention to detail and the ability to lead from the front to ensure the team deliver a standard of service that meets the needs and expectations of our guests. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. #LifeatRBH £26000 - £26000 per annum Department: F&B service About you • Ensuring the smooth running of the both restaurants, for breakfast and dinner service. • Maintain the highest standards of guest care, ensuring the team deliver a friendly, efficient, and professional service. • Recruitment. • Training & development of the team. • Ensuring that the team comply to current licensing, health & safety, food safety and fire regulations. • Continuously review team behaviour, appearance, and performance. • Supporting the wider hotel as part of the management team which will include duty management shifts. Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Kata! Japanese Restaurants (nominated in Timeout Love London awards 2014 - 2024 as one of the best local restaurants in North London) our currently looking for Front of House Team Members to join our team in Haringey for multiple locations. Profile: - Be a team player; yet able to work independently - Ensuring appropiate Mise en place for different services - Delivering an engaging and intuitive service by following our service steps - A basic understanding of how to run a section as a waiter in a busy enviroment - Being organised and proactive in managing your tasks - Have high standards in food hygiene and awareness of regulations - Any experience in processing takeaway / delivery orders / taking telephone orders and familiarity working with Just eat, Deliveroo and or Uber Eats would be a strong advantage - Local applicants and familiarity with local area will also be preferred. We offer: - A competitive Hourly Rate - Equal share of service charge as well as cash tips per shift - Career development opportunities - Paid accrued holiday - Free meals on duty. Entry level applicants are welcome with wage to be negotiated based on experience. Potential shift manger position, AGM or GM Level would be an advantage and pay negotiable. All applicants are required to have the rights to work in the UK and have a good command of English.
About the job We are currently looking for an experienced and motivated Sales Manager to be responsible for defined geographical source market covering Corporate & Leisure B2B and B2C sales. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? To manage existing and new Local Corporate sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets To manage new and existing Group sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets Researching potential corporate clients in the local area, along with the Sales Executive targeting the key markets Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with DOSM Prepare and send Group proposals, following up to contracting stage Participate in sales blitzes, trade shows, workshops and exhibitions as appropriate Constantly managing our current portfolio of local corporate clients, groups, agents, etc Ensuring that regular communication is maintained and repeat business is delivered To complete a weekly / monthly sales report, detailing activities and financial results in line with company standards, goals and targets Responsible for revenue generation in the Local Corporate field Responsible for the Groups segment revenue generation Prospecting accounts with the Sales Executive from the competitor set, by using Hotelligence, local insights, networking events and local research To be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible To have regular face-to-face client appointments To host familiarization trips To guide and assist in managing the Sales Executive To have a full understanding of the hotel’s products, history, facilities To liaise with the accounts department regarding credit applications. To ensure all deposits and monies are received and administrated inline with the company’s procedures Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, or General Manager Who are we looking for? Proven sales professional with a minimum of 1 year direct hotel sales experience within a premium sales organisation Passionately driven towards revenue goals Polished and professional communication skills – verbal and written Excellent standards of personal presentation Understanding of Excel, Word and Power point is necessary Understanding of Opera programmes would be an advantage, but not essential Previous experience in a similar role a must Our Benefits includes: Annual salary of £45,000 plus bonus 28 days holiday with increase after 1st year of service, capped at 33 days Private Healthcare & Life Insurance A choice of rewards and lifestyle benefits Access to Wagestream app Training and development opportunities Referral Scheme: £1000 for referring a Chef, £500 for any other permanent role (terms and conditions apply) Interest free season ticket loan & Ride to Work Scheme 50% Food and Beverage discount in our venues Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area. If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you! If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: sales, hotels, corporate sales, leisure sales £45000.00 per annum plus bonus Department: Sales About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.
As a Letting Administrator, you will be responsible for providing essential administrative support to the lettings team and ensuring the smooth running of the office. Your daily tasks will include: • Tenant and Landlord Communication: Acting as a point of contact for tenants and landlords, handling queries, and ensuring a high standard of customer service. • Property Listings and Marketing: Advertising properties on various platforms, arranging viewings, and updating property details. • Tenant Referencing: Managing the tenant referencing process, including credit checks, employment verification, and obtaining references. • Lease and Contract Preparation: Preparing and processing tenancy agreements, inventory reports, and related paperwork. • Property Inspections and Maintenance: Coordinating maintenance requests and liaising with maintenance team for property repairs and inspections. • Rent Collection & Payments: Assisting with rent collection and managing the financial records for each property. • General Office Duties: Filing, data entry, and maintaining accurate tenant and property records on the agency's system.
Job duties: Develop Growth Strategies: Create and execute strategies that drive financial performance and enhance customer satisfaction by expanding Persona Beauty's presence in the beauty and personal care industry. Prioritize innovative nail and eyelash products to secure a competitive edge. Market and Consumer Insights: Conduct comprehensive market research to identify emerging opportunities in the European beauty sector. Analyze customer behavior and preferences to inform strategic marketing initiatives and product development. Strategic Client Engagement: Build strong relationships with prospective and existing clients, distributors, and strategic partners through regular communication and meetings. Focus on identifying business opportunities and fostering collaboration. Brand and Product Promotion: Champion Persona Beauty's product portfolio by developing marketing campaigns that emphasize the quality, sustainability, and innovation of its beauty solutions. Align promotional efforts with client and market needs to maximize impact. Sales and Contract Management: Oversee the drafting, negotiation, and management of sales contracts, ensuring adherence to legal standards and company policies while driving revenue growth. Sales Performance Tracking: Monitor and analyze sales data, including revenue trends and invoice records, to provide actionable insights for business decision-making and ensure alignment with company goals. Customer-Centric Feedback and Support: Manage customer feedback channels and provide exceptional after-sales support. Use insights from customer experiences to improve satisfaction and strengthen brand loyalty. Customer Relationship Management: Develop and maintain strong, long-term relationships with clients by anticipating their needs, incorporating feedback into strategies, and enhancing overall customer retention efforts. Team Leadership and Development: Lead, train, and mentor junior team members in marketing and customer relationship management to ensure alignment with Persona Beauty's values and objectives. Inspire a high-performance culture within the team.
Position Title: Housekeeping Supervisor Department: Housekeeping Reports To: Housekeeping Manager Location: Sidney Hotel Victoria Job Type: Full Time/ Permanent Schedule: 07:30 - 15:30. Pay rate: £13.50 -£14.00 p/h (depending on experience) We have an exciting job opportunity for the right candidate to join our housekeeping family at Sidney Hotel Victoria. If you have the right experience, knowledge and attitude for this position, we would love to hear from you! Job Summary: The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department. This includes managing housekeeping staff, ensuring cleanliness and maintenance of guest rooms, public areas, and other facilities, and ensuring that housekeeping standards are consistently met. The Housekeeping Supervisor ensures that the highest level of guest satisfaction is achieved by providing quality service, maintaining a safe and clean environment, and assisting in training and motivating the housekeeping team. Key Responsibilities: Supervision and Staff Management: Supervise and coordinate the activities of housekeeping staff. Assign duties to staff and ensure that work is completed according to established standards and schedules. Monitor staff performance and provide guidance and support as needed. Assist in the training, and development of housekeeping team members. Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and maintenance standards are consistently met. Ensure that rooms are cleaned and prepared according to brand or facility standards, including restocking supplies, replacing linens, and checking for maintenance issues. Monitor cleanliness of corridors, lobbies, stairways, elevators, and other public spaces. Ensure proper inventory levels of cleaning supplies, linens, and equipment. Ensure that inventory is properly managed and stored. Track and report on usage of cleaning products to minimize waste. Guest Service: Respond promptly to guest requests or concerns regarding cleanliness or service. Ensure that guest rooms meet the specific requirements or special requests, such as additional amenities or preferences. Resolve any housekeeping-related guest complaints or issues in a professional and timely manner. Health, Safety, and Compliance: Ensure that housekeeping staff follow all safety protocols, including proper handling of cleaning chemicals and equipment. Maintain a safe working environment by ensuring that the team follows proper cleaning and safety procedures. Ensure compliance with all health, safety, and sanitation regulations and company policies. Communicative and Administrative Tasks: Monitor the performance of housekeeping staff, provide performance reviews, and recommend disciplinary actions when necessary. Assist in scheduling staff to ensure adequate coverage and efficient operations. Work closely with other departments, including Front Desk, Maintenance, to ensure smooth operations. Communicate effectively with the housekeeping team, managers, and other departments to address any issues or updates. Assist in training new housekeeping staff on standard operating procedures, safety practices, and guest service expectations. Qualifications: High school diploma or equivalent; a college degree in Hospitality Management or a related field is preferred. Proven experience (2+ years) in housekeeping or cleaning services, with at least 1 year in a supervisory role. Strong leadership skills with the ability to motivate and manage a team. Excellent organizational and time management skills. Attention to detail and commitment to maintaining high cleanliness standards. Ability to handle stressful situations and resolve conflicts effectively. Strong communication skills, both verbal and written. Knowledge of housekeeping operations, cleaning chemicals, and safety procedures. Ability to work flexible hours, including weekends and holidays.
We're are looking for an experienced and motivated chef to join our team and would be thrilled to welcome you aboard. Comprehensive training will be provided to ensure you have all the skills and confidence needed to excel! DUTIES: Food Preparation: Support with food preparation and cooking processes, ensuring consistency and quality. Menu Planning: Contribute to menu development and daily specials. Inventory Control: Monitor stock levels, place orders, and manage inventory efficiently. Quality Assurance: Ensure that all dishes meet quality standards and are presented correctly. Sanitation: Enforce health and safety regulations, ensuring a clean and safe kitchen environment. Collaboration with FOH: Work closely with the FOH team to address any special requests or issues, ensuring a cohesive and high-quality dining experience. ABOUT YOU: Friendly and approachable Positive mindset Eagerness to learn Ability to thrive under pressure and collaborate with a team Genuine passion for enhancing guest experiences Experience working in a fast-paced kitchen environment Leading a section or shifts in the kitchen Previous experience working in a Mexican/Peruvian or Japanese restaurant is beneficial WHAT WE OFFER: Competitive hourly wage + service charge + tips Flexible work schedules 50% staff discount at all our associated venues 20% friends and family discount at all our associated venues ABOUT US: Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you!
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
Job Types: Full-time, Temporary, Zero hours contract Pay: £11.44 per hour Overview We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and overall presentation of guest rooms and public areas within our hotel. Your commitment to providing exceptional service will enhance our guests' experience, ensuring they feel comfortable and valued during their stay. Duties Clean and tidy guest rooms, including making beds, dusting surfaces, and vacuuming carpets. Restock room supplies such as towels, toiletries, and linens to ensure all amenities are available for guests. Inspect rooms for maintenance issues and report any concerns to the appropriate department. Maintain cleanliness in public areas, including lobbies, hallways, and restrooms. Follow health and safety regulations while performing cleaning duties. Respond promptly to guest requests for additional items or services. Collaborate with other hotel staff to ensure a seamless guest experience. Skills Previous experience in hospitality or hotel environments is preferred but not essential. Strong attention to detail with a focus on cleanliness and organisation. Excellent time management skills to efficiently complete tasks within designated timeframes. Ability to work independently as well as part of a team in a fast-paced environment. Good communication skills to interact effectively with guests and colleagues. A positive attitude and a willingness to go the extra mile for guests. Join our team as a Room Attendant in our CLIENT HOTEL at East Putney and contribute to creating memorable experiences for guests through your hard work and dedication!
Overview As a Barista, you will play a vital role in providing exceptional customer service while preparing and serving a variety of beverages and food items. You will be the face of our establishment, creating a welcoming atmosphere for our customers and ensuring their experience is enjoyable. Your passion for coffee and food preparation will shine as you craft delicious drinks and maintain high standards of cleanliness and organisation. Duties Prepare and serve a range of hot and cold beverages, including coffee, tea, and specialty drinks. Prepare & assist with food serving & preparation, ensuring all items are presented attractively and meet food safety standards. Maintain cleanliness and organisation of the work area, including equipment, utensils, and seating areas. Take customer orders accurately and efficiently, providing recommendations when necessary. Handle cash transactions and operate the till with basic maths skills to ensure accurate billing. Manage time effectively to ensure prompt service during busy periods while maintaining quality. Engage with customers in a friendly manner, addressing any queries or concerns they may have. Most important thing, to work as a One-Hand Team. TEAMPLAYER Skills Well Experienced at using coffee/espresso machine & grinder. Well Know the difference of the drinks. Proficient in basic maths for handling transactions and managing orders. Strong time management skills to prioritise tasks effectively in a fast-paced environment. Knowledge of food safety practices to ensure compliance with health regulations. Ability to assist customers with their needs, demonstrating excellent communication skills. Experience in food preparation is advantageous but not essential; training will be provided. Join our team as a Barista and contribute to creating memorable experiences for our customers while developing your skills in a vibrant environment! Job Types: Full-time, Part-time Pay: £11.44-£13.50 per hour Expected hours: 10 – 40 per week Benefits: Employee discount Schedule: Flexitime Monday to Friday Weekend availability Work Location: In person
Summary Fantastic opportunity for a highly professional day house-keeper to provide exceptional on hand support and cleaning in a prestigious office in London. We seek an individual with good command of the English language, and highly engaging as this role is client facing and requires client interaction. Essential Criteria 1. Keen eye for detail 2. Excellent communication skills 3. Ability to consider the office experience and improve workplace environment 4. Strong team work skills and ability to use initiative 5. Excellent problem solver High level details Type of position: Permanent Hours of work: Morning/Day Hours per week: 15 - 35 hours per week Pay rate: £13.15 per hour Location: Central London Duties: - Provide fanastic service to clients - adapting to requests and resolving problems quickly and with precision - Complete house-keeping duties as required - Report specifics to management ensuring we have open dialogue at all times - Consider the client and offer above and beyond cleaning and support services - Maintain stock cupboards and have ownership of stock takes and product usage
About the job JOIN OUR FAMILY At the Crown Hotel we believe our people are our biggest assets and understand the value in putting them first. Our team describe working at the Crown as: feel valued, opportunities to progress, flexible,structured, approachable. always varied and supported A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT THE CROWN HOTEL What you'll be doing... Reporting to the Food & Beverage Manager this role will involve serving Food & Beverage in one of our many outlets. It may involve breakfast and dinner in Churchill's Restaurant, at an event such as a wedding reception, serving afternoon tea's or a shift in our brasserie. We have full an part time positions available. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in this role you will need the following qualities and skills: excellant communication skills, - be able to pay close attention to detail and possess some customer service experience WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . £9.44 - £11.44 per hour Department: F&B service About you F&B Team member - various roles available across restaurant, bar and café Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
We have a fantastic opportunity for an enthusiastic and passionate Waiter/Waitress to join our team at Lucky Cat by Gordon Ramsay. START DATE 6TH OF JANUARY 2025 Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. What you do as a Waiter/Waitress: - You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences - You’re confident to run a section and supervise the junior members of the team - You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience - You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The headwaiter is responsible for overseeing a section in the restaurant and overall guest's experience and wellbeing, his main duties is also to support managers in the day to day running of the business. These responsibility also include order taking and calling away the tables to ensure a good tempo within the section and return the tables on time.
We are seeking a proactive and organised Office Administrator to manage and oversee the daily operations of our Beauty and Aesthetic Training school The successful candidate will ensure the smooth running of office activities, maintain efficient administrative systems, and provide support to tutors and various remote teams within the organisation. Key Responsibilities Administrative Support Answer and direct phone calls, emails, and correspondence. Maintain and update office policies, procedures, and records. Organise and schedule meetings, appointments, and events. Scanning Documents Maintaining student portfolios Enrolling students Office Management Responsible for opening and closing the academy Manage academy supplies inventory and place orders as necessary. Ensure the academy environment is tidy, organised, and well-maintained. Liaise with suppliers, contractors, and service providers. Oversee the use and maintenance of office equipment. Data Management Maintain accurate records of office expenses and manage petty cash. Manage models coming in for treatments and taking appointments Update and manage databases and filing systems. Ensure compliance with data protection and confidentiality requirements. Team Support Provide administrative assistance to staff members and management. Assist in student onboarding including preparing induction materials. Other Duties Handle incoming and outgoing post and deliveries. Contribute to ad hoc projects and initiatives. Skills and Qualifications Essential: Proven experience in an administrative or office management role. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organisational and multitasking skills. Excellent written and verbal communication skills. Attention to detail and a high level of accuracy. Positive personality and attitude ability to think outside the box flexible with working hours, hours can change subject to course schedule. Holidays to be taken during term time Desirable: Knowledge of [Google Drive experience, microsoft word, excel CRM or accounting software]. Understanding of basic bookkeeping and financial processes. Experience in event planning or project management. Personal Attributes Professional and approachable demeanour. Ability to work independently and as part of a team. Resourceful, with a solution-focused mindset. Discretion and confidentiality in handling sensitive information. Ability to work in a stressful environment Salary Starting from £25k depending on experience How to Apply To apply for this position, please submit your CV and a cover letter outlining your suitability for the role.
The daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.
Job Summary Hi Glasgow, we are a soon-to-open cafe in the southside of Glasgow looking for a breakfast chef, mainly dealing with brunch, takeaway sandwiches and soup. We are looking for someone creative who is passionate about being in the kitchen, and we are happy to collaborate on the menu with you! As a Chef at our cafe, you will be responsible for overseeing the kitchen operations, food preparation, and ensuring high-quality food. Your leadership and culinary expertise will play a vital role in delivering great dining experiences to our guests. Duties - Lead food production and service - Create innovative and appealing menu items - Ensure compliance with food safety standards and regulations - Oversee inventory management and ordering of supplies - Maintain a clean and organised kitchen environment - Collaborate with front-of-house/baristas to meet customer needs Experience - Previous experience as a Chef or in a similar culinary role - Proficiency in food preparation techniques and culinary skills - Strong knowledge of hospitality industry standards - Ability to work in a fast-paced restaurant environment - Excellent team management and communication skills Join our team as a Chef to experiment with your creativity, connect with the community and be the backbone of a developing independent business Job Types: Full-time, Permanent Pay: £12.00-£12.50 per hour Expected hours: 36 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Every weekend Monday to Friday Work Location: In person
Key responsibilities: Assisting the events team with a high number of events, ranging from small meetings to award ceremonies. Accompanying events manager to both internal and external events Promoting events across all social media platforms. Supporting the events manager with logistical and administrative support. Maintaining records of all bookings e.g. venue and catering and taking payments where necessary. Assisting with creative decisions. Attending all meetings to act as a second point of contact. Ad-hoc duties at events including, but not limited to, guest list management, showing guests to tables and taking coats. Helping set up and dismantle events efficiently through to completion Ensuring all branded items for events arrive on time.
ROOM ATTENDANT MAIN DUTIES •Clean hotel rooms to required standards and by required deadlines •Complete regular cleaning routines (the task of the day) as per training •Change bed linen and towels •Make beds •High and low Dusting and polishing of furniture •Clean bathrooms, including vanity, sink, bath/shower, tiles/glass and walls •Vacuum and mop floors •Replace stock of guest supplies, such as shampoo, soap, brochures, etc. •Re-stock drinks in the mini-bar •Re-stock and clean equipment used
An Event Coordinator helps organisations enhance their brand image by supervising events to ensure that they achieve the set objectives. Their main duties and responsibilities include: - Working with the marketing and public relations departments to prepare budgets, setting deadlines, creating concepts and identifying the objectives of the event. - Implementing budget, invoicing and logistics. - Selecting and negotiating with vendors and monitoring their activities to ensure quality control. - Managing the promotions, communications and branding aspects of the event. - Supervising Caterers, Junior Event Coordinators and security teams. - Resolving problems and guest inquiries before and during the event. - Approving all activities for the event. - Preparing reports and making a presentation to management after the event.
Job Summary We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. As a key member of our hospitality environment, you will be responsible for providing exceptional service to our guests while ensuring a welcoming atmosphere. Your role will involve not only serving drinks but also assisting with food preparation and maintaining high standards of cleanliness and safety in the bar area. Duties Prepare and serve a variety of beverages, including alcoholic and non-alcoholic drinks, in accordance with standard recipes. Assist with food preparation, ensuring adherence to food safety regulations and hygiene standards. Engage with customers, providing excellent hospitality and upselling menu items to enhance their experience. Maintain cleanliness and organisation of the bar area, including washing glassware and utensils. Handle cash transactions accurately, utilising basic maths skills for billing purposes. Collaborate with kitchen staff to ensure timely delivery of food orders to customers. Manage time effectively during busy periods to ensure prompt service. Adhere to all health and safety regulations within the bar environment. Qualifications Previous experience in a bar or restaurant setting is preferred but not essential; a willingness to learn is key. Knowledge of food safety practices is advantageous. Strong communication skills with a focus on customer service and hospitality. Basic maths skills for handling transactions and managing orders effectively. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. A passion for culinary arts and an interest in beverage preparation will be highly regarded. Join us in creating memorable experiences for our guests while developing your skills in the hospitality industry! Job Types: Full-time, Part-time, Permanent, Fixed term contract, Temp to perm, Zero hours contract Contract length: 12 months Pay: £11.50-£13.51 per hour Expected hours: 30 per week Additional pay: Bonus scheme Commission pay Loyalty bonus Performance bonus Tips Yearly bonus Benefits: Company events Company pension Discounted or free food Employee discount Store discount Schedule: 8 hour shift Every weekend Flexitime Holidays Night shift Weekend availability Experience: Hospitality: 1 year (preferred) Bartending: 1 year (preferred) Work Location: In person Reference ID: DUBAILOUNGE24 Expected start date: 07/12/2024
Provides information to customers on products and prices; fields telephone enquiries from prospective customers on behalf of the sales team; prepares sales invoices and maintains records and accounts of sales activity; handles customer complaints or forwards them to relevant member of sales team; carries out general clerical duties. Manage Facebook / Instagram etc posts. Manage marketing campaigns on social media platforms. Manage Google Reviews provides information to customers on products and prices. Carry out general clerical duties. Attend Event when required to do so. previous experience in a marketing administrator/ coordinator capacity. Good written and oral communication skill. Competent organisational skills and be able to multi-task. Strong attention to detail and accuracy. A creative thinker who can have a positive impact on marketing campaigns.