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Organization- Hyatt Regency London - The Churchill Summary About Hyatt Regency London - The Churchill Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace. About You Friendly and professional with a passion for delivering exceptional guest service. Confident in handling front desk duties with a warm, welcoming attitude and strong communication skills. Duties & Responsibilities As a Guest Relations Host/ess • Perform all tasks of a Front Office Host as needed to facilitate service, • Ensure all operations and cash handling are done per policies and procedures, • Provide information about facilities, programs, and other services., • Review arrival lists to welcome guests, • Attend to special guests and answer their enquiries, • Anticipate guest needs and build rapport with customers., • Address complaints and escalate as needed., • Ensure compliance with health and quality standards., • Assist the Guest Relations Manager and Assistant Guest Relation Manager in all administrative tasks Just some of the benefits you will enjoy as a Guest Relations Host/ess • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty, • Life Assurance, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Next Steps: Apply today for Guest Relations Host/ess and start your journey with Hyatt Hotels!

Leading in our stores: Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you’ll be doing: Our Convenience Store Managers have full control over their shop. They’re accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail’s ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: • Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey., • Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes., • A leader who role models excellent service and business values through teams of managers and colleagues., • Uses data and insight to inform planning, improve performance or customer experience and/or KPI’s., • Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies., • Can lead change, delivering engagement on purpose whilst managing team wellbeing. Essential Criteria • Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys., • You’ve managed a fast-paced operation, delivering results across service, sales, and team performance., • You use insight to make smart decisions that improve store performance and customer experience., • You’re confident navigating employee relations, including dismissals, and apply HR policies with consistency and care., • You’ve developed and supported leadership capability within your team, helping others step up and succeed., • You know how to lead through change — keeping your team motivated and focused., • You walk the talk — showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: • 5S ONLY Private Healthcare – Eligible for single cover and to upgrade annually to family cover., • 5S ONLY Interest free car loan of up to £10,000., • An annual bonus scheme based on our, and your, performance., • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day., • Generous holiday entitlement, maternity and paternity leave., • Pension – we’ll match 4-7.5% of your pension contributions., • Sainsbury’s share scheme – build up an investment at discounted prices., • Wellbeing support – access to emotional support, counselling, legal and financial advice., • Colleague networks – link with like-minded people to help fulfil your potential., • Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI., • Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Employee Relations Specialist, Watford £45,000 We are looking for an engaging and proactive Employee Relations Specialist to join a multi-site retail organisation based in Watford. Reporting to the Employee Relations Manager, you will play a key role in supporting managers across the business with a broad range of ER matters — including disciplinaries, grievances, performance, and absence management. You’ll coach and mentor line managers to help them navigate people issues confidently, professionally, and in line with policy and agreed timescales. Key Responsibilities • Provide expert, timely advice on ER casework, ensuring consistency with policy and UK employment law., • Partner with line managers to develop their capability and confidence in handling people matters., • Support or lead investigations, hearings, and appeals when required., • Monitor, track, and report on ER trends to help the wider HR team proactively manage people risk., • Contribute to continuous improvement of ER policies, processes, and training., • Support the development of ER Advisors by giving them exposure to more complex casework. Skills & Experience • Strong background in employee relations within retail, manufacturing, or another fast-paced environment., • Proven experience working closely with line managers on complex ER cases., • Solid understanding of UK employment law and HR best practice., • A confident, solutions-focused communicator who remains calm under pressure., • Comfortable working on-site 4 days per week (1 day flexible). This is a permanent, full-time role based in Watford, offering c. £45,000 per annum plus package. If you are interested in this position please apply now!

We are seeking a talented individual to join our Human Resources team at Marsh McLennan. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office. HR Generalist/Manager - 6 month Fixed Term Contract What can you expect? • An exciting opportunity to join the Marsh McLennan UK HR Regional Advisor team as a HR Generalist/Manager., • This role will provide advice, support and coaching to People Managers aiming to develop and enhance the quality of people management throughout the colleague lifecycle., • The role of the HR Generalist/ Manager therefore has a direct and positive impact on the quality of the colleague experience across Marsh & McLennan. Under the guidance of the Lead HR Manager, you will be aligned to a specific group of People Managers who are likely to come from businesses and functions across Marsh & McLennan., • Our aim is to provide consistent high quality support for People Managers regardless of the business or function., • You may may support People Managers in one or multiple countries and will work with other HR Generalist/Managers to exercise flexibility in resource to accommodate flexibility in demand., • You will provide day-to-day advice across all aspects of the colleague lifecycle and will also be key to the deployment and adoption of new processes or initiatives which are aimed at People Managers., • You will need to understand and reflect the local market perspective whilst respecting the value of enterprise-wide alignment where appropriate., • You will also provide valuable insights to the Centers of Expertise which will inform the development and prioritization of initiatives, programs and project designed for colleagues and/or People We will count on you to: Provide guidance and support to People Managers at most levels of the business / countries supported across the full range of activities in the HR portfolio, including: • Performance management including supporting implementation of colleague training/mentoring programs, • Communications, change management and organizational effectiveness, • Compensation, benefits, and global mobility, • Wellbeing, including managing the local delivery of wellness related programs, • Leave, absence and related topics including coordinating with workforce administration team for return-to-work accommodations and logistics, • Inclusion and diversity awareness and considerations, • Employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, appeals etc. Engaging ER with more complex issues for advice, • Career development including succession planning and mobility internally, • Support and potentially coordinate the rollout and delivery of HR programs in-region as well as contribute to process improvements, • Provide local business or country insights to inform CoEs or People Partners who may be developing strategic solutions to support workforce planning, succession or performance management., • Coordinate necessary activity to support People Managers and affected colleagues during restructuring activities including planning and execution of consultations with colleagues about changes affecting roles or terms of employment, • Ensure that regulatory and statutory obligations are discharged locally including works council accountabilities and statutory and/or regulatory reporting requirements. Where the HR Manager is the only HR professional in-country, they will be responsible for ensuring that local statutory and/or regulatory requirements relating to employment are met, highlighting where necessary issues which require input from experts e.g. legal advisors., • Work with People Partners and CoEs to determine best practices, continuously improving delivery methods, and especially taking into account regional or country-specific nuances to guide the delivery of local implementation, • Support peers and less experienced HR Managers as required to ensure that the team delivers a consistent and high quality service across all locations for which it is responsible., • May identify opportunities to make improvements to the service provided by People Services, and demonstrates a willingness and aptitude to lead work to define and implement changes that will deliver a better service to People Managers What you need to have: • Relevant experience in HR within a large professional services or financial services company, • Demonstrated ability to coach People Managers at most levels in the business effectively through all aspects of the employee life cycle including in more complex situations, • Experienced in supporting managers with employee relations case management including investigations and administration of hearings, • Experience of successfully supporting project/initiative implementation across a population of managers recognizing the broader business objectives and perspectives across multiple business lines / geographies, • Thorough understanding of local laws, regulation and company policies and HR processes and familiar with MMC’s internal and external formal processes (e.g. works councils, regulatory meetings and submissions), • Ability to operate without supervision in most situations and able to judge when guidance is required for more complex situations and seek support from appropriate colleagues/experts., • Ability to identify opportunities to make improvements to the service provided by People Services, and demonstrates a willingness and aptitude to lead work to define and implement changes that will deliver a better service to People Managers, • Demonstrated passion for regular self-investment to maintain up-to-date professional knowledge and competence, • Client service skills : Responding effectively to internal client needs ; Collaboration skills: Valuing and working well with diverse others; Communication and influencing skills; Self- development skills; Innovation: Innovate new and better ways of doing things What makes you stand out: • Relevant HR Qualifications, • Experience/knowledge of TUPE arrangements Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders., • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities., • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_332851

We are seeking a talented individual to join our Human Resources team at Marsh McLennan. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office. HR Generalist/Manager - 6 month Fixed Term Contract What can you expect? • An exciting opportunity to join the Marsh McLennan UK HR Regional Advisor team as a HR Generalist/Manager., • This role will provide advice, support and coaching to People Managers aiming to develop and enhance the quality of people management throughout the colleague lifecycle., • The role of the HR Generalist/ Manager therefore has a direct and positive impact on the quality of the colleague experience across Marsh & McLennan. Under the guidance of the Lead HR Manager, you will be aligned to a specific group of People Managers who are likely to come from businesses and functions across Marsh & McLennan., • Our aim is to provide consistent high quality support for People Managers regardless of the business or function., • You may may support People Managers in one or multiple countries and will work with other HR Generalist/Managers to exercise flexibility in resource to accommodate flexibility in demand., • You will provide day-to-day advice across all aspects of the colleague lifecycle and will also be key to the deployment and adoption of new processes or initiatives which are aimed at People Managers., • You will need to understand and reflect the local market perspective whilst respecting the value of enterprise-wide alignment where appropriate., • You will also provide valuable insights to the Centers of Expertise which will inform the development and prioritization of initiatives, programs and project designed for colleagues and/or People We will count on you to: Provide guidance and support to People Managers at most levels of the business / countries supported across the full range of activities in the HR portfolio, including: • Performance management including supporting implementation of colleague training/mentoring programs, • Communications, change management and organizational effectiveness, • Compensation, benefits, and global mobility, • Wellbeing, including managing the local delivery of wellness related programs, • Leave, absence and related topics including coordinating with workforce administration team for return-to-work accommodations and logistics, • Inclusion and diversity awareness and considerations, • Employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, appeals etc. Engaging ER with more complex issues for advice, • Career development including succession planning and mobility internally, • Support and potentially coordinate the rollout and delivery of HR programs in-region as well as contribute to process improvements, • Provide local business or country insights to inform CoEs or People Partners who may be developing strategic solutions to support workforce planning, succession or performance management., • Coordinate necessary activity to support People Managers and affected colleagues during restructuring activities including planning and execution of consultations with colleagues about changes affecting roles or terms of employment, • Ensure that regulatory and statutory obligations are discharged locally including works council accountabilities and statutory and/or regulatory reporting requirements. Where the HR Manager is the only HR professional in-country, they will be responsible for ensuring that local statutory and/or regulatory requirements relating to employment are met, highlighting where necessary issues which require input from experts e.g. legal advisors., • Work with People Partners and CoEs to determine best practices, continuously improving delivery methods, and especially taking into account regional or country-specific nuances to guide the delivery of local implementation, • Support peers and less experienced HR Managers as required to ensure that the team delivers a consistent and high quality service across all locations for which it is responsible., • May identify opportunities to make improvements to the service provided by People Services, and demonstrates a willingness and aptitude to lead work to define and implement changes that will deliver a better service to People Managers What you need to have: • Relevant experience in HR within a large professional services or financial services company, • Demonstrated ability to coach People Managers at most levels in the business effectively through all aspects of the employee life cycle including in more complex situations, • Experienced in supporting managers with employee relations case management including investigations and administration of hearings, • Experience of successfully supporting project/initiative implementation across a population of managers recognizing the broader business objectives and perspectives across multiple business lines / geographies, • Thorough understanding of local laws, regulation and company policies and HR processes and familiar with MMC’s internal and external formal processes (e.g. works councils, regulatory meetings and submissions), • Ability to operate without supervision in most situations and able to judge when guidance is required for more complex situations and seek support from appropriate colleagues/experts., • Ability to identify opportunities to make improvements to the service provided by People Services, and demonstrates a willingness and aptitude to lead work to define and implement changes that will deliver a better service to People Managers, • Demonstrated passion for regular self-investment to maintain up-to-date professional knowledge and competence, • Client service skills : Responding effectively to internal client needs ; Collaboration skills: Valuing and working well with diverse others; Communication and influencing skills; Self- development skills; Innovation: Innovate new and better ways of doing things What makes you stand out: • Relevant HR Qualifications, • Experience/knowledge of TUPE arrangements Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders., • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities., • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_332851

SENIOR HR ADVISOR – GENERALIST STAND ALONE ROLE We are looking for a dedicated and experienced Senior HR Advisor to join our team starting, ideally, from early 2026. This is a fantastic opportunity for an experienced HR generalist, transitioning to managing an HR standalone function. This is permanent full-time role based in Old Street – London, with occasional travel to our Bristol office. You will be involved in the whole employee lifecycle, from when candidates apply for a job to when staff leave the organisation. You will also help provide training and development opportunities for employees, and guidance around issues such as performance, career progression, and managing disciplinary issues where they arise. You will have the opportunity to significantly contribute to the ongoing development of the HR function at Deighton Pierce Glynn (DPG). The role supports all aspects of HR, including recruitment & development, diversity & inclusion support, promoting positive employee relations and employee wellbeing, salary and benefits; all aspects of HR administration, and maintaining/upgrading the HR System and HR processes to fully utilise automation where it makes sense. The role will also involve ensuring relevant HR policies and procedures are understood and followed. You will have the opportunity collaborate with the DPG team and the Senior HR Consultant to evolve the HR function, at DPG. You will also have the chance to undertake HR initiatives that help deliver the DPG People and Culture objectives. You will have the ability to truly grow and continuously develop within the role as you will be the main HR contact for all HR matters, with support from the Managing Partner, Practice Manager and HR Consultant. Requirements: • At least 2 years’ experience as HR Advisor or equivalent, in a generalist role., • A desire to continue developing your HR experience and growing your career in this area., • Ideally level 5 CIPD qualified with a desire to continue to professionally develop., • Able to demonstrate professionalism, discretion and confidentiality at all times., • Work style is consultative and actively listens to understand differing perspectives and problem solve., • Strong emotional intelligence, relationship building skills and a genuine desire to help ‘make a difference’ in terms of helping the team to be successful through a fair and consistent approach to developing HR practices that support their growth, motivation and wellbeing., • Strong organisational skills and attention to detail., • A proven track record of refining HR processes and ideas of how to implement AI into HR operations, with strong skills in Excel, Word, and PowerPoint., • Ability to work at pace and multitask in a productive, delivery focused, empathetic and self-motivated way. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best service to our clients. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation. We particularly welcome applicants from a minoritized background to apply for this role. How to apply To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role. Please quote job reference 2025/16/LONHR in the subject line of your email Closing date: 9am, Monday 12 January 2026 Applications received after this time cannot be considered. Interviews: Suitable candidates will be invited to attend a skills test and interview in the New Year.

Starting salary in the range of: £33,141 to £35,855 Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events. Pension: USS Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package. Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month). Reports to: Director of Operations and Membership Purpose: The Events and Communications Officer will be responsible for supporting both membership events and communications activities. The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs. This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels. Key Responsibilities Membership and Events Support * Working closely with the Membership and Events Manager to deliver strategies for recruiting, retaining, and engaging members. * Maintain and update the CRM system, ensuring accurate records and consistent data standards. * Support the processing of membership applications, renewals, and enquiries in a timely and professional manner. * Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed. * Support with the preparation of regular reports on membership numbers, trends and engagement activities. * Work closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey. * Input membership invoices and payments into Xero or relevant systems. Communications Support * Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities. * Manage planned activities on all social media platforms, including content creation and community engagement. * Proofread and distribute press releases, newsletters, and other communication materials. * Maintain and update the organisation's website with relevant news and content. * Managing the press inbox. * Monitor media coverage and help prepare reports on media performance. * Create engaging content for various platforms. The postholder will also be expected to: * Actively support the delivery of the GuildHE strategy. * To contribute positively to a small, professional team focused on delivering excellence in their members’ interests. * Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases. * Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff. * Gather feedback from HE institutions and use this to inform the continuous improvement of our services. * Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts. * Represent GuildHE externally on a range of HE sector groups and projects where appropriate. * Deputise for the Membership and Events manager, and the Communications manager as appropriate. * Undertake any other reasonable duties as may be required. Person Specification Core Skills: * Strong written and verbal communication. * Excellent organisational and time management. * Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite). * Ability to work independently and as part of a team. * Ability to coordinate multiple tasks and meet deadlines. * An ability to build relationships within our team, with members and with media contacts. * Understanding of current media trends and best practices. Core Attributes * Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail * Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment. * An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes. Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field. Ideal Experience: * At least one (1) year’s experience in membership support, communications, or an administrative role. * Proven experience in social media management and content creation. * Experience with CRM software and email marketing platforms. * Experience in the tertiary or higher education sector. * Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like).

We’re hiring: Employee Relations Manager / ER Specialist. You’ll guide managers, shape policy, influence culture and drive major organisational change projects such as restructures, TUPE and mergers. Delivering ER training and strengthening manager capability.

The role will also involve supporting and developing HR Assistants, coordinating employee engagement and wellbeing initiatives, and. HR Assistant Manager -Financial Services. In this position, you will provide clear, pragmatic HR advice to managers, leading on a wide range of employee relations matt

We are looking for an engaging and proactive Employee Relations Specialist to join a multi-site retail organisation based in Watford.Reporting to the Employee Relations Manager, you will play a key role in supporting managers across the business with a broad range of ER matters including disciplina

As HR Manager, you will be responsible for overseeing all aspects of human resources, including recruitment, employee relations, performance management, compliance, and HR strategy. We are looking for an experienced HR Manager to join our team immediately and support our human resources initiatives,

Partner with the Directors and Managers to lead on business support staff recruitment, in conjunction with the Senior HR Manager. This is a fantastic opportunity for an established HR professional with 5+ years of HR experience with an emphasis in employee relations, recruitment, and workforce manag

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: • Water, • Transport, • Built environment Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: • Tunnelling, • MEICA, • Temporary and permanent design, • Steel-fabrication, • Signs (design and fabrication) Company Showcase Video: Why join Barhale? • As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies., • Job security, long-term secured work through various frameworks and large infrastructure schemes, • Broad range of civil engineering, mechanical and electrical schemes across some of the UK’s largest infrastructure projects and clients The Role To provide customer service to all stakeholders, which aligns with Barhale’s 3 Pillars Sustainability Model of Profit, Safety, and Environment. The post holder will work collaboratively with our clients to support a region-wide customer strategy, to guide project-specific customer plans. Key Responsibilities Strategy • Establish and maintain a good working relationship with our clients to define and support the customer strategy, • Contribute to the development and implementation of the customer strategy through analysis of performance, • To assist customer management processes by listening to the voice of the customer during the planning and delivery stages of the project, • Measure the customer experience that impacts our CMex/DMex and NPS measures to produce valuable insights and to identify customer trends., • To ensure that our customer action plan maximises the customer experience and meets local community needs, • Monitoring and measuring of customer satisfaction KPIs, • Be responsible for reporting on the customer satisfaction scoring and providing feedback to our clients and operational teams, • Engage with the Client’s Customer Challenge Group to develop and improve the customer relationship, • Support the development of Power BI Apps to analyse/collate/communicate data through digital portals, • Work closely with our clients and Barhale’s team to develop/share digital methods (Twitter/blogs/apps) to allow customers to engage and gain valuable customer insights, • To work with the design and delivery team to ensure project deliverables provide an excellent customer experience, • Follow and promote the Barhale customer handbook and ensure that the handbook guidelines are followed by site and operational teams; support in developing and updating the Barhale customer handbook, • Support Clients with their customer engagement targets and promote and implement key messages in local communities, • Take a proactive approach in promoting civil engineering as a career choice to schools and colleges by attending and delivering STEM events, • Engagement with the local community by visiting the areas to identify issues with services, access, vulnerable people, landlords/owners, and stakeholders, • Liaise with the local community regarding project plans to keep residents and members of the public up to date with project developments and measure project plan performance, • Share knowledge and provide training when applicable with the site team regarding good public relations through our values Essential • Previous experience working within a Customer/Community-focused position, • Proficient in delivering service improvements, • Accomplished in research insight and analytics, with the ability to present the data, • Good interpersonal, organisational, communication and time management skills, • Ability to show empathy and understanding of customer needs, • Proficient with the Microsoft suite of packages, • Good social media skills with the ability to develop engaging and timely updates on project development across varied communication platforms Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. • Competitive salary, • Company Pension, • Life Assurance, • Private Medical, • 25 days of annual leave in addition to 8 public bank holidays and loyalty days, • 8 hours volunteering, • Employee Assistance Programme to support your mental, physiological and financial wellbeing, • Flexible benefits via salary sacrifice, • Company car/green car scheme/car allowance/Van (dependent on position), • Leadership & management training and coaching, • Regular line management engagement and appraisal to support your career progression, • Development supported by internal and externally delivered training Please contact our Recruitment team via

Maria Mallaband have a truly exciting and rewarding opportunity for you to join our team who, with your help, can further build on their standards of excellence.

Team Lead, Corporate Events Employment Type : Full-time Location: London Work Site Type: Hybrid Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. What You Would Get To Do The Team Lead is responsible for collaborating with the Team Manager on a dedicated account, understanding the strategic approach to the client's account, and providing on-the-ground insight into the client's business and potential opportunities. This role will manage several company and client initiatives simultaneously, supporting C-level and senior stakeholders, and will also be responsible for key business relationships and team management. This role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment. Your Contributions Collaborate with the Team Manager to understand the strategic approach to the client account, providing on-the-ground insight into the client's business and opportunities, while offering input on key challenges and driving the business with a strong understanding of the larger organizational picture Mentor and develop 5-12 direct reports, conducting performance development conversations and managing the process Oversee the team's workload, ensuring a clear understanding of capacity and pressure points through regular 1:1 meetings. Field questions and offer advice to team members to assist with creative problem-solving and knowledge sharing. Manage vacation schedules and approve monthly expenses. Ensure the team maintains strong, positive relationships with clients Collaborate with the Team Manager to ensure development opportunities, effective business coverage, and continuity, including succession planning. FIRST ambassador; participate and engage with FIRST initiatives and extracurricular activities where possible Lead and motivate the team to work efficiently, fostering positive communication and an open, inclusive environment that ensures good team morale. Liaise with the Team Manager and P&C team on talent development and recruitment for open direct report roles, while overseeing the onboarding and offboarding processes Active training and development of the FIRST Team. Encourage direct reports to be knowledgeable of best practices, new suppliers, services, and venues and to be proactive with ideas and creative solutions Liaise with stakeholders to refine workstreams for efficiency, meet evolving business requirements, and proactively assist with ad hoc projects, troubleshooting problems and optimizing workflows, particularly during periods of change Refine and drive best practice; ensure team adheres to firms SOP and compliance requirements Manage up; raise and escalate potential concerns and successes to management on a regular reporting basis If applicable, this role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment within a specific client account, which includes end to end project management for the book of work assigned Work seamlessly with key internal partners and stakeholders on event deliverables and to understand and drive event objectives forward; consistently maintain excellent client relations even in challenging situations Travel for on-site management when necessary What We Are Looking For People management experience preferred Advanced experience of events and conferences, including but not limited to C-level executive events, cocktail receptions and meetings and conferences Experience with venue sourcing, including extensive knowledge in contracting, negotiation and commission collection, may be required Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager, may be required Experience with virtual platforms, including but not limited to Zoom, Webex and On24, may be required Extensive experience in working with and managing senior clients Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values Advanced project management skills with the ability to manage multiple projects simultaneously Excellent written and oral communication skills at all levels Strong proficiency with Microsoft Office, specifically Excel Extensive industry knowledge of new suppliers, venues, services, and best practices Strong client management skills with the ability to influence and lead by example, fostering a positive environment Ability to create best practices and take on new initiatives independently Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles Motivated, self-starter, ability to take direction and work independently; ability to think innovatively Leadership/influencing/negotiation and decision-making skills At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth Private Medical Insurance with BUPA from day one 28 Days Annual Leave PLUS Bank Holidays Personal Volunteer Day 20 Days of Sick Pay each Year Enhanced Parental Leave (Maternity & Paternity) Wellness Stipend Complimentary access to Headspace, Rocket Lawyer & Maven Life Insurance Employee Assistance Program (EAP) Cycle to Work Scheme Season Ticket Loan Mobile Phone Allowance Pension Scheme Enhancements Discretionary Bonus Structure Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. #LI-TS1 #LI-hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles. 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Externally, this job could also be known as: Senior People Advisory Manager, Senior Employee Relations Manager, Senior Manager (Employee Relations), Head of Employee Relations, Head of ER What You Will Deliver - Be responsible for the delivery of employee relations support to managers and colleagu

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