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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do • Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users, • Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data, • Optimise relevance, latency, and response quality for interactive UI components, • Evaluate and improve models using real-world feedback, analytics and experimentation, • Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications, • Contributes to system architecture, model selection, and deployment strategies, • Provides technical guidance and mentorship to junior members of the engineering team, • Participates in Scrum / agile process, • Participates in on-call support with the rest of the team What you'll bring, • Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production, • Working experience and in-depth understanding of: - Large Language Models (LLMs) • Vector databases and semantic search, • Retrieval-Augmented Generation (RAG) • Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset, • Familiar with cloud services (e.g. AWS Lambda best practices), • Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus:, • PhD in related subjects, • Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

The Sky VIP Lounges Manager will be responsible for ensuring customers visiting a Sky VIP lounge get 'the joy of a better experience' when they go to see the entertainment they love, whilst ensuring that Sky is optimising the Lounges partnership benefits, with robust performance tracking in place to measure success. There are six Sky VIP lounges located in Belfast, Birmingham, Glasgow, Leeds, Manchester and Wembley. What you'll do: • Stakeholder & Partnership Management: Build strong relationships with venue teams and partners to deliver premium customer experiences and maximise Sky's partnership rights., • Operational Excellence: Oversee end-to-end lounge operations, including SOPs, staffing, F&B, activations, and environment management to ensure seamless delivery., • Marketing & Communications: Develop and execute integrated marcomms plans across email, social, web, and in-venue channels to drive engagement., • Data & Insights: Analyse customer feedback and competitor research to inform strategy, enhance experiences, and maintain market-leading standards., • Financial & Performance Management: Deliver within budget, identify cost efficiencies, and track key metrics to support future strategy and partnership negotiations., • Customer Journey Ownership: Manage the full lounge experience from booking to post-event follow-up, ensuring a consistent and exceptional VIP experience.What you'll bring:, • Proven relationship management experience, with a track record of building and maintaining strong partnerships internally and externally, supported by excellent communication and influencing skills., • Experience managing events or venues, with flexibility to travel to six lounge sites (Leeds, Birmingham, Belfast, Manchester, Glasgow, Wembley) at least quarterly, plus occasional evenings/weekends for activations (lieu days provided)., • Demonstrated ability to work collaboratively in a fast-paced team environment, showing enthusiasm, resilience, and exceptional attention to detail., • Strong organisational and project management skills, with experience juggling multiple stakeholders and priorities simultaneously., • Commercial mindset with experience in driving customer experience improvements, challenging the status quo, and delivering innovative solutions that maximise partnership value., • Solid financial and analytical capability, including experience managing budgets, identifying cost efficiencies, and using data insights to inform strategy and demonstrate ROI.Team overview This role sits within the Marketing, Experiences and Partnerships team in Sky VIP - Sky's loyalty programme. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiencesHow you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for an experienced automation product manager to shape the future of marketing automation for Sky Business. This role combines strategic leadership with hands-on delivery, managing our Marketing Cloud Engagement platform and driving initiatives that improve efficiency, scalability, and customer experience. You'll act as the subject matter expert for automation best practices, lead our roadmap, and partner with agencies and internal teams to deliver value across all prospect and customer segments. What you'll do: • Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience., • Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement., • Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud-Marketing Cloud data model., • Manage and govern platform delivery and operations, including day-to-day oversight of third-party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness., • Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities., • Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test-and-learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance.What you'll bring:, • Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy, preferably Salesforce Marketing Cloud Engagement Certified., • Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement., • Hands-on experience building and configuring solutions in Marketing Cloud., • Expertise in funnel strategy, lead management, nurture design, and campaign reporting., • Familiarity with data governance, GDPR, PECR, and privacy-by-design principles., • Excellent project management skills and ability to manage third-party agencies effectively., • Strong analytical and problem-solving skills with a strategic mindset., • Ability to communicate complex concepts clearly to technical and non-technical stakeholders.Team overview: Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're tinkers, coders, and problem solvers . And we make it happen. Better products. Smarter platforms. And better ways of working. Working in Tech at Sky means building what's next - from automation platforms that keep Sky Q reliable, to tools that help engineers ship safely at scale. We're looking for a Senior Automation Engineer to help us evolve our Python based automation frameworks, CI/CD pipelines and tooling that power the Sky Q experience. You'll use your engineering craft to remove friction, increase quality, and enable teams to deliver features to millions of customers with confidence. What you'll do • Design, build and maintain Python-based automation frameworks and tools that support end-to-end testing and operational workflows for Sky Q services., • Develop, extend and optimise CI/CD pipelines (primarily in Jenkins) to ensure fast, reliable and repeatable delivery of software into multiple environments., • Work hands on in Linux environments , scripting, configuring and troubleshooting automation jobs, agents and infrastructure to keep pipelines healthy and scalable., • Collaborate with product engineering teams maintaining our Django and React applications , embedding automation into their workflows and improving observability and reliability., • Introduce and integrate new tooling - including AI assisted development and test tools - to improve developer productivity, coverage and feedback cycles., • Champion engineering best practices across the squad: code reviews, pair programming, clean code, robust testing strategies and continuous improvement., • Act as a technical go to for automation , mentoring other engineers and helping shape the roadmap for our automation and test platforms. What you'll bring, • Advanced Python engineering capability - deep, hand s - on experience designing, building and maintaining robust automation frameworks using clean, modular, well tested code., • High proficiency with CI/CD (Jenkins, Pipelines, CasC ) - able to architect, optimise, and troubleshoot complex pipelines, agents and integrations in large scale delivery environments., • Strong Linux / VM operational expertise - confident working across distributed systems, debugging services, managing environments, and resolving complex infrastructure issues., • Experience supporting or building web-based systems (e.g. Django backends and React frontends) and integrating them into automated pipelines., • Solid competency in database operational support - capable of maintaining database related workflows, debugging data issues and supporting services used within automated pipelines., • Competent API development experience - able to develop or extend backend APIs (e.g., Django/DRF) and integrate them seamlessly into automated workflows., • Good awareness and some practical experience with AI a ssisted engineering workflows - such as using LLMs for automation tasks, applying ML assisted testing techniques, or experimenting with MCP style tooling to enhance productivity., • Experience working effectively within Agile delivery teams - contributing to cross functional collaboration, communicating clearly, and supporting shared outcomes., • An inclination toward continuous improvement - proactively seeking better ways of working, improving reliability, and helping raise engineering standards across the team. Team overview You'll join the Sky Q engineering organisation within Global Product Experience Engineering - the teams who build, test and run the platforms behind one of Sky's flagship products. Our automation squad works at the heart of delivery: • Building and evolving the automation frameworks and pipelines used by multiple cross functional teams., • Enabling fast, safe releases to production environments., • Partnering with squads across Sky Q to embed automation thinking from the start of each initiative. The rewards There's a reason people love working here. As well as a competitive salary, you'll enjoy a wide ranging benefits package, plus the chance to work with cutting e dge tech on products used by millions. From development opportunities and community groups, through to discounts and wellbeing support - we'll give you the tools and environment to do the best work of your career. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salo We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

The Global Marketing Department uses high-quality creative, industry-leading content, targeted consumer insights, and sophisticated lead generation programs to help fuel growth for our Private Client Group (PCG). The Global Marketing Services Group (GMS) includes Fisher Investments' internal creative agency, fishtank, which develops new and different creative concepts and formats for online ads, interactive calculators, web pages, direct mail, print ads, TV, and much more to lead marketing performance. The Opportunity: As Global Marketing Services Project Manager you will be part of fishtank's operational and project management team and will oversee the coordination and completion of creative projects and new plans. You will collaborate with the various marketing teams to understand partner needs and our goals, brainstorm creative solutions, and carry projects through completion. You will help make sure projects are completed on time and according to our requirements. The Day-to-Day: • Oversee all aspects of assigned projects to support Marketing goals: lead brainstorm meetings, set deadlines, assign responsibilities and monitor/summarize progress of projects, • Communicate regularly with main project partners, • Manage workflow and prioritize projects and tasks, • Engage with internal and external creative resources Manage communications, timelines, feedback, and budget, • Analyse creative results and identify opportunities to improve existing creative tests based on performance for various channels, • Ensure creative collateral has received the appropriate approvals and reviews before delivering to the final user, • 3+ years' work experience, • Experience managing complex projects and enjoy leading projects forward, • Results focused and have a proven record of hitting deadlines The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Our growing in-house creative agency, fishtank, is looking for an experienced Senior Multimedia Designer to help elevate the quality, craft, and impact of our multimedia output across global marketing campaigns. Reporting to the Marketing Design and Innovation VP, you will work with other creative professionals within the Innovation Team of our in-house agency to lead the creation of modern, cinematic multimedia – leveraging AI-powered motion design and emerging tools to accelerate production, explore new formats, and deliver impactful video at scale that drives measurable business results. The Opportunity: As a Senior Multimedia Designer, you will use your expertise in cinematic storytelling, motion design, and video craft to create high-impact multimedia content — raising the bar for how Fisher shows up across modern digital channels. Beyond execution, you will help shape the creative lifecycle — from concept and storyboarding through production and iteration — ensuring ideas translate into compelling, performance-ready video. The Day-to-Day: • Create cinematic video and motion content for use across digital channels and experiences (Meta, YouTube, native channels, landing pages, emerging platforms and more), with a strong focus on driving engagement., • Actively incorporate AI-assisted video and motion tools to prototype, refine, and scale creative — exploring new formats, faster iteration cycles, and novel visual approaches. Translate experimental AI outputs into polished, production-ready motion assets where appropriate., • Partner closely with content, design, and strategy teams internally to develop narrative structures that translate ideas into strong, testable video concepts. Provide creative direction and clear feedback to internal teams, external agencies and contractors to ensure work meets quality standards and storytelling expectations., • Apply strong judgment around direct-response video principles while continuously testing new storytelling formats and visual approaches. Contribute to maintaining high-quality multimedia libraries and reusable assets that support speed and consistency across campaigns., • 10+ years of experience in multimedia design and video production, with a portfolio demonstrating strong storytelling instincts, pacing, and motion craft., • Demonstrated proficiency and hands-on experience with AI-assisted video and motion tools (e.g., generative video, synthetic footage, rapid iteration workflows)., • Proven experience building AI-assisted motion/video workflows that significantly accelerate production cycles without sacrificing creative or cinematic quality., • Strong ability to translate concepts and storyboards into compelling video content., • Ability to thrive in a professional setting and collaborate with copywriters, designers, project managers and business stakeholders., • Portfolio of work to highlight skills and experience with multimedia creation., • Experience developing video advertising for a variety of platforms, ideally in a performance-driven environment., • Experience using Adobe After Effects, Premiere Pro, CapCut, Blender, or DaVinci Resolve. The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

You can make a difference, be rewarded, and join our impact-driven community now - at Targeted Provision we change lives! Multiple positions are available, hiring is ongoing, and interviews are being arranged as applications come in. We will contact you with nearby tutoring work within 45 minutes drive of the advertised location and/or within 45 minutes of the postcode you provide us. We are working with Schools and Local Authorities in your area and are looking for Core Subject (Maths, English, or Science) SEND Tutors and Teachers like you to transform the lives of Young People with SEND and SEMH needs in your community! We are looking for SEND Tutors and Teachers with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners – take control of your teaching journey with us and work flexibly, creatively, and in a trauma-informed way to make a difference in your own life and the lives of the young people we support. • Competitive pay: £28 - £35 per hour, • Flexible working: In person, hybrid, and work from home teaching opportunities, • Flexible hours: Flexible part-time up to full-time hours to suit your schedule, • CPD and employee mentoring: TES CPD suite and professional mentor access, • SEND Support Team: Support to keep a team around you and the child, • Community and Company Events: Knowledge sharing and resources, • Referral Programme: Get rewarded for successful tutor referrals, • A Role with Purpose: Join a child-centred company committed to reimagining the world of support for vulnerable young people for the better, • Experience: 2+ years teaching experience, ideally working with SEND, SEMH, MLD, SLD, and/or PMLD in a holistic and trauma-informed way, • Subjects: Familiarity teaching English, Maths, and/or Science, • Qualifications: Qualified Teacher Status (QTS / QTLS), • Compliance: Enhanced DBS (we can facilitate this if needed) and 2+ professional references, • Location: You must be based in the UK with the right to work in the UK, even for remote / online jobs, • Safeguarding: Knowledge of safeguarding and creating a safe learning environment, • Provide in person, online / remote, and hybridMaths, English, or Science tuition to children, teenagers, and young people with SEMH and SEND needs, including MLD, SLD, PMLD, and other Additional Educational Needs, • Support pupils and students, ranging from KS1 - KS5 (as appropriate for your skills), referred by local authorities and schools by planning and delivering flexible, trauma-informed tutoring and mentoring, • Plan and report for lessons and provide regular feedback on student progress, • We are on a mission to raise the standard of education provided to young people with SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties), SLD (Severe Learning Difficulties), and PMLD (Profound and Multiple Learning Difficulties). We want you as part of our mission!, • Apply in less than 5 minutes via our mobile and browser optimised application form, • Interviews are being scheduled on a rolling basis - apply now and start making a difference!, • We welcome tutors from all backgrounds - our learners come from diverse communities and our organisation must reflect and represent their experiences, • We take Safer Recruitment seriously. All candidates must pass through our safer recruitment process to ensure their suitability to work with children and young people, • SENDCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist / Teacher / Tutor, • Learning Support Assistant (LSA) / Teaching Assistant (TA), • Educational Therapist, • Speech and Language Therapist (SALT), • Educational Psychologist (EP) Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants.

White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you’ll do • Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business., • Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions., • Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture., • Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment, • Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business, • Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we’re looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: • Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively, • Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs, • Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases, • A balance of self-reflection and bias for action, • Strong ownership and excellent communication, • A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you. What’s in it for you: • A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space., • A learning environment with access to many excellent resources including online technical courses and in-person leadership training, • A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you’ll get to learn (any previous experience would be advantageous) • Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business, • Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Product Owner: The product is a cloud native high volume/ high transactional platform designed to streamline their client's daily operations. The software centralises client orders and bookings, automates payments, and synchronises in real-time across major business-related aggregated websites and apps. THE ROLE We are seeking a detail-oriented Product Owner to join our growing team. In this role, you will combine creative thinking with technical understanding to craft intuitive solutions for our platform. Key Responsibilities: • Design solutions for enhancements to the customer-facing applications, both web and mobile, • In conjunction with the Head of Development and Head of Product, drive the full product development lifecycle from inception, development, go live, and post go live support, • Monitor key product metrics and KPIs as input into the product design process, • Engage with key customers, collate their feedback and iterate the product strategy and roadmap accordingly., • Interpret needs, objectives, and direction from multiple sources of input. Listen to users, brainstorm, always have an eye on the competitor, be inclusive and leverage internal talent., • Conduct Business reviews and UAT, • Triage, investigate and prioritise fixes and maintenance, • Conduct research into competitor solutions ABOUT YOU Required Skills and Experience: • You must be eligible to work in the UK, • A university degree is required (Bachelor minimum), • 3-4 years experience as Product Owner / Business Analyst on a product involving significant data flows or mappings, • Good knowledge of agile software development processes, especially in a B2B context, • Critical thinking and the ability to create complete solutions from high level roadmaps, • Strong communication skills and the ability to translate complex ideas into simple concepts, • Passionate and keen to continually innovate and move the product forwards, • Detail-oriented, • Understanding how something works is not enough for you, you also want to understand why, • Knowledge of SQL, databases and good data structures is a plus, • Knowledge of UI mock-up tools is a plus, • Self-motivated and able to work under high level direction Personal Qualities: • Meticulous attention to detail in both visual design and technical documentation, • Natural curiosity about how things work "under the hood", • Eager to understand both the "what" and the "how" of feature implementation, • Clear communication and reasoning, • Ability to defend and explain technical decisions, • Self-motivated with ability to manage multiple priorities

Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. £20.84 ph PAYE - £27.56 ph Umbrella

Technical Business Analyst Employment Type: PermanentSalary: £40,000 - £45,000Industry: Insurance TechnologyLocation: Central London (Hybrid - 2 days onsite)Start Date: ASAP About the Company Join a global market leader in insurance technology, recognized for driving innovation and shaping the future of the industry. For over two decades, this organization has partnered with leading brokers, insurers, and MGAs to deliver cutting-edge solutions that redefine how insurance is managed and delivered. Known for its strong investment in talent and technology, this is an opportunity to join a highly reputable brand that values excellence and continuous growth. Why Work Here? • Collaborate with talented, motivated professionals in a dynamic and supportive environment., • Learn from a leadership team with top-tier consulting experience, blending technology and strategy to create new business models., • Benefit from structured training, coaching, and termly feedback to accelerate your career growth., • Enjoy a clear career progression path, with opportunities to move into senior and leadership roles., • Flexible working model: up to 3 days remote per week., • Working within a specialist team focused on insurance product implementations and system enhancements., • Helping clients understand the full range of options and possibilities for leveraging the platform., • Designing and implementing high-quality software solutions tailored to client needs., • Solving challenging technical problems using a structured, logical approach., • Gathering client requirements and translating them into detailed, accurate specifications., • Managing complex implementations and ensuring delivery meets agreed specifications., • Continuously monitoring and improving all aspects of the system., • Plan and deliver high-quality projects, including managing teams and resources., • Coach and mentor junior colleagues, providing constructive feedback., • Build strong relationships with senior client contacts and influence strategic decisions., • Intensive initial training and close mentoring for new joiners., • Opportunities to complete industry-standard certifications., • Access to external courses and paid time for professional development., • 2-4 years' experience in a Technical Business Analyst or similar role., • Highly desirable: A degree in a STEM subject (2:1 or above) and strong academic background., • Highly desirable: Big 4 background/experience., • Excellent problem-solving skills and logical thinking., • Strong communication and stakeholder management abilities., • Ability to work collaboratively in a fast-paced environment., • Technical proficiency (e.g., Word, Excel, SQL) and ability to learn new concepts quickly. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Job DescriptionJob Title: Registered Care Manager Location: Westminister Reports to: Director / Responsible Individual Hours: 40 hours per week (plus on-call as required) Job Purpose The Registered Care Manager is responsible for the overall leadership, management, and regulatory compliance of the residential care home. The postholder will ensure the delivery of safe, effective, person-centred care in accordance with Care Quality Commission (CQC) standards and all relevant legislation. The Registered Manager is accountable for service quality, staff performance, safeguarding, resident wellbeing, and operational excellence. Key Responsibilities1. Regulatory & Compliance (CQC) • Register with and maintain compliance under the Care Quality Commission (CQC)., • Ensure the home meets all CQC Fundamental Standards., • Prepare for and lead CQC inspections., • Maintain statutory notifications and regulatory reporting requirements., • Ensure policies and procedures are up to date and implemented effectively.2. Leadership & Service Management, • Provide strong leadership and direction to the staff team., • Promote a positive, open, and inclusive culture within the home., • Oversee day-to-day operations ensuring high-quality care delivery., • Maintain occupancy levels and ensure sustainable service performance., • Manage budgets and resources effectively.3. Quality of Care & Safeguarding, • Ensure residents receive person-centred care that promotes dignity, independence, and respect., • Oversee care planning, risk assessments, and regular reviews., • Monitor incidents, accidents, and complaints, implementing improvements where required., • Act as the Designated Safeguarding Lead within the home., • Ensure safe medication management systems are in place.4. Staff Management & Development, • Lead recruitment, induction, supervision, and performance management of staff., • Ensure safe staffing levels and effective rota management., • Identify training needs and promote continuous professional development., • Conduct regular supervisions, appraisals, and competency assessments.5. Resident & Family Engagement, • Build and maintain strong relationships with residents and their families., • Address concerns and complaints promptly and professionally., • Facilitate resident and relative meetings to encourage feedback and service improvement.6. Multi-Agency & External Partnerships, • Liaise with local authorities, healthcare professionals, and external agencies., • Maintain effective partnerships to support residents’ health and wellbeing., • Represent the home professionally in external meetings and reviews.7. Health & Safety & Risk Management, • Ensure compliance with Health & Safety legislation., • Oversee infection prevention and control standards., • Ensure emergency procedures, fire safety systems, and risk management processes are effective.Person SpecificationEssential Criteria, • Level 5 Diploma in Leadership for Health & Social Care (or working towards)., • Previous experience managing or deputising within a residential care home., • Strong knowledge of CQC regulations and inspection processes., • Experience in safeguarding, care planning, and quality assurance., • Excellent leadership and staff management skills., • Strong organisational and financial management ability., • Ability to work on-call as required.Desirable Criteria, • Experience managing services rated “Good” or “Outstanding” by CQC., • Budget management experience., • Experience supporting elderly residents and/or residents living with dementia.

We have an opportunity for a Contract Sales Engineer for Building Management Systems (BMS), to join us at Honeywell, in the UK, where you will be responsible for supporting the sales team by leveraging your technical expertise to drive the sale of new contracts, work closely with customers to understand their needs, provide tailored solutions, and ensure successful implementation of Honeywell’s innovative building solutions. This is a field based role with UK wide travel and the potential of overnight stays. Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience. Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient. Key responsibilities • Collaborate with the sales team to identify and qualify new business opportunities in the building solutions sector relating to Security and Access Control/Solutions ., • Conduct technical presentations and demonstrations of Honeywell products and solutions to customers and stakeholders., • Develop customized proposals and contracts that meet customer requirements and align with Honeywell's offerings, • Provide technical support and guidance throughout the sales process, addressing any questions or concerns from customers along with assisting in the preparation of technical documentation, including specifications and compliance reports, • Engage with customers to gather feedback and insights, ensuring their needs are met and exceeded to then share feedback with internal teams, including engineering and offering management, drive service improvements Key skills and qualifications • Proven experience in a technical sales role, preferably within the building solutions or engineering industry, • Strong understanding of building technology, controls, and automation systems (Tridium N4 systems knowledge is highly valued), • Excellent communication skills, with the ability to convey complex technical concepts to non-technical audiences, • Strong problem-solving skills and the ability to work independently and as part of a team, • Willingness to travel as required to meet with clients and support sales initiatives Our offer • Work for a well-known brand with a continued focus on innovation and growth, • Market specific training and on-going personal development, • Competitive salary and benefits We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Join us nowand be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future! #FutureShaper

Civil 3D Technician Location: London (Fully Remote) Contract: 3 Months Status: Inside IR35 Hours: 37.5 per week Start Date: Immediate Are you seeking a role where your work truly makes a meaningful impact? Why This Contract? If you’re a Civil 3D Technician who enjoys jumping into live projects, working fully remote, and delivering technically solid models without unnecessary red tape, this contract is for you. You’ll be stepping into an established project team on major data centre and building infrastructure schemes, replacing an existing modeller and contributing from day one. Clear scope, competitive rates, and the chance to work on high-value, technically complex projects — without the commute. The Opportunity A leading multidisciplinary engineering consultancy is seeking an experienced Civil 3D Technician to join their team on an initial 3-month contract, supporting the delivery of data centre and large-scale infrastructure projects. This is a fully remote position, offering an excellent opportunity for a skilled Civil 3D professional to step into a fast-paced project environment and add immediate value within a technically strong civil engineering team. The Role You will be responsible for producing high-quality Civil 3D models and drawings, with a strong focus on drainage and underground utilities. Working closely with civil engineers and project leads, you’ll support the delivery of complex building and infrastructure schemes to tight deadlines. This role is ideal for a technician or modeller who is confident working independently, understands project-driven environments, and can hit the ground running. Key Responsibilities • Produce detailed Civil 3D models and drawings for civil infrastructure projects., • Model and coordinate drainage networks and underground utilities, • Support civil engineering teams on data centre and building infrastructure schemes., • Ensure models and drawings meet project specifications, standards, and programme requirements., • Update and revise models in response to design changes and coordination feedback., • Maintain a high level of accuracy and technical quality across all deliverables., • Work effectively within a remote project team environment. What We’re Looking For • Proven experience working as a Civil 3D Technician / Modeller, • Strong proficiency in Autodesk Civil 3D, • Solid experience in modelling drainage and underground utilities, • Background supporting building infrastructure or data centre projects is highly desirable., • Able to work autonomously and manage workload in a remote setting, • Strong attention to detail and good communication skills Why should you apply? • Fully remote contract, • Competitive Inside IR35 rates, • Immediate start on high-profile, technically challenging projects, • Opportunity to work with a well-regarded consultancy delivering complex infrastructure schemes

About the RoleWe are seeking an experienced Sales Leader to run the engine room of our sales and service operations. This is a hands-on leadership role in a fast-paced, phone-based environment, overseeing a hybrid team of 6 (3 Sales Executives and 3 Account Managers covering Customer Service).You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer experiences. If you thrive in a high-energy sales environment and know how to motivate phone-based teams to hit their KPIs, this role is ideal for you.Key ResponsibilitiesTeam Leadership • Lead, motivate, and coach a team of 6 sales and account management professionals., • Run daily stand-ups, morning meetings, and engagement sessions to keep the team aligned and energized., • Oversee phone activity, ensuring target dial rates, talk times, and daily outreach routines are met., • Conduct call monitoring and quality assurance checks to maintain high standards for compliance, tone, and commercial effectiveness.Performance & KPI Management, • Monitor and report on key metrics including conversion rates, call volumes, retention targets, and customer satisfaction., • Maintain visibility of team performance, providing coaching to address gaps and celebrate achievements., • Ensure accurate data entry in CRM systems, including pipeline data and account notes.Sales & Service Excellence, • Manage the end-to-end customer lifecycle, ensuring smooth handoffs between sales and account management., • Act as an escalation point for complex customer queries, sales objections, or retention conversations., • Support revenue growth by identifying cross-sell and upsell opportunities during account management calls.Coaching & Development, • Conduct regular call listening, side-by-side coaching, and 1-to-1 feedback sessions., • Coordinate onboarding for new team members to ensure a smooth ramp-up on the phones., • Foster a culture of resilience, discipline, and continuous improvement across the desk.Skills & Experience, • Proven management experience in a call centre, sales desk, or team leader role in a high-velocity, phone-based environment., • Strong people leadership skills with a track record of coaching and motivating phone-based teams., • Metric-driven mindset with knowledge of commercial KPIs, sales funnels, and customer success principles., • Excellent communication skills, able to handle escalations calmly and command attention., • Highly organised, able to manage multiple priorities in a fast-paced environment., • Tech-savvy, proficient in CRM systems and data dashboards to make informed decisions.Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Senior Design Engineer - Cabling Stowmarket or London Permanent Competitive Salary on offer + Car or Car Allowance + Flexible Benefits Summary Freedom's Professional Services are looking for a Senior Design Engineer with a cabling system and or cable routing specialism to join our team out of the Stowmarket or London offices. This role will work on the design, drawing and calculations of our projects, working with the wider Design team, with site visits to carry out surveys and data collection, as required, Hybrid working arrangement between office(s), home and site Some of the key deliverables in this role will include: • Manage and lead with delivering technically demanding projects., • Lead all types of cabling projects (including undertaking calculations and producing drawings) from concept design to detailed design unaided, ensuring that the project is cost effective and delivered on time with the deadlines in the proposal., • Have good commercial awareness with the ability to work closely with our clients to build a strong relationship., • Detailed knowledge and understanding of cable system design including very good knowledge of software packages including CYMCAP., • Detailed knowledge and understanding of cable routing design including very good knowledge of software packages including AutoCAD., • Understand and mitigate complex engineering problems such as SED’s., • Mentor and provide help / guidance to Design, Assistant and Graduate Engineer’s., • Attend and chair design team meetings with the team/client via teams or in person., • Provide engineering solutions to site-based problems through TQ/RFI process., • Have the ability to review/authorise cable design reports and drawings to a high standard, providing constructive technical feedback to all engineering levels., • Degree qualified is desirable, but fundamentals from HNC/HNC is essential. We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Pension with a leading provider and up to 8% employer contribution, • 25 days holiday, • Company vehicle (or car allowance), • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be #LI-JL1

Data Scientist – MRO AI Solutions (Embedded in Operations) Role Purpose We are seeking a highly skilled Data Scientist to develop advanced AI and ML models that unlock operational value within a major corporation's maintenance, repair, and operations (MRO) function. The role requires the ability to translate complex data insights into actionable business outcomes and create solutions that can be adapted across multiple operational entities globally. Key Responsibilities • Design and implement predictive and prescriptive models to optimize MRO operations., • Perform exploratory data analysis, feature engineering, and model validation., • Collaborate with data engineering teams to ensure high-quality, production-ready datasets., • Communicate findings and recommendations to senior business stakeholders., • Continuously refine models based on operational feedback and performance metrics., • Proficiency in Python and ML frameworks (TensorFlow, PyTorch)., • Strong statistical, analytical, and problem-solving skills., • Experience with a wide range of Data Science techniques (ML, optimization, simulation, GenAI, etc.)., • Proven ability to deliver end-to-end solutions from prototype to production., • Familiarity with MRO or supply chain analytics is a plus., • Experience integrating quickly into new teams and delivering high-impact results., • Ability to frame complex problems and deliver actionable solutions., • Excellent presentation and storytelling skills for executive audiences., • Experience in high-impact transformation or consulting projects., • Track record of building enterprise-scale AI components and frameworks.

Lead ERP Implementation Consultant (ERP, Finance, Accounting, Implementation, Manufacturing) - Lead the Finance Product Strategy in a Fully Remote Role! A Lead Finance Implementation Consultant (ERP, Finance, Accounting, Implementation, Manufacturing) is required by a European ERP vendor that's growing fast across in the UK and Europe. This innovative ERP company has doubled in size year-on-year since 2011, recently securing a £300K deal with a complex manufacturing client. They deliver tailored, ERP solutions with global reach and a modern, modular approach. You must have: • A strong track record in ERP implementation, including the Finance module, • Deep Implementation knowledge doing requirements across manufacturing and distribution, • Confident discussing VAT, WIP, Chart of Accounts, Debits/Credits, and GRN with CFOs and FDs., • Experience with manufacturing clients (ideally £5M-£300M turnover). Day-to-day, you will:Lead end-to-end delivery of the global ERP vendor's Finance ERP solution - gathering requirements, running workshops, delivering training, supporting go-lives, and continuously improving the product. You'll manage a small team, act as the Finance escalation point, and support the sales team by demonstrating Finance features to prospective clients. Your feedback and insights will directly shape the future of the Finance module. Why join this global ERP vendor? • Fully remote working anywhere in England., • £45,000 - £60,000 salary range., • Own the Finance module's product direction., • Direct involvement in pre-sales and solution strategy., • Mentorship opportunity - lead and develop future consultants., • Join a fast-growing ERP vendor with global expansion and exciting projects.

Job Description: Job Title: Healthcare Trainer (Chosen Care Group Ltd) Location: Ilford Salary: £30,000-£34000 per Annum Job Description: As a Trainer at Chosen Care Group Ltd, you will play a crucial role in ensuring that our staff members are equipped with the necessary skills and knowledge to provide exceptional care to our service users. Your responsibilities will include, but are not limited to: 1. Care Certificate Training Delivery: • Conducting training sessions for new and existing staff members on the Care Certificate, ensuring compliance with regulatory standards and best practices., • Facilitating training programs related to staff competency assessment, care plan development, and risk assessment protocols. 2. First Aid and Basic Life Support (BLS): • Providing comprehensive training in first aid and BLS techniques, including CPR, to ensure staff members are prepared to respond effectively to medical emergencies. 3. Training Development: • Developing and updating training materials, presentations, and resources to reflect changes in regulations, policies, and best practices within the care sector., • Collaborating with the management team to identify training needs and develop tailored training programs to address those needs. 4. Assessment and Evaluation: • Conducting assessments of staff competencies to identify areas for improvement and provide targeted training interventions., • Evaluating the effectiveness of training programs through feedback mechanisms and performance metrics, making recommendations for continuous improvement. 5. Compliance and Documentation: • Ensuring that all training activities comply with relevant regulatory requirements and organisational policies., • Maintaining accurate records of training attendance, certifications, and competency assessments for all staff members. Requirements: • Minimum of 2-3 years of experience in delivering training programs within the care sector., • Qualified in delivering the Care Certificate and other relevant training programs within the care sector., • Certified in Train the Trainer programme, demonstrating the ability to effectively train internal trainers., • Proficient in conducting staff competency assessments, care planning, and risk assessments., • Certified in First Aid and Basic Life Support (BLS) training., • Strong communication and interpersonal skills, with the ability to engage and motivate diverse groups of learners., • Excellent organisational skills with attention to detail and the ability to manage multiple priorities effectively., • A commitment to promoting a culture of learning, excellence, and continuous improvement within the organisation. How to Apply: If you are passionate about making a positive difference in the lives of others and possess the necessary skills and qualifications, we invite you to submit your CV and a cover letter outlining your suitability for the role to us in our mission to deliver outstanding care and support to those who need it most. Chosen Care Group Ltd is an equal opportunities employer and welcomes applications from all suitably qualified individuals. Job Types: Full-time, Permanent Benefits: • Referral programme Application question(s): • Do you have any qualifications in teaching?, • Are you willing to work from office 5 days a week?, • Do you have experience as a healthcare trainer/ Assessor?, • Will you now or in future require sponsorship? Work Location: In person

We are seeking caring, reliable and responsive Relief Support Workers to join our team providing person-centred care and support to older people and adults with support needs within an Extra Care Scheme in Penge, Bromley. Extra Care housing enables older people to live as independently as possible in a friendly, inclusive and safe environment whilst receiving the care and support they need. We want our service users based in Bromley to lead active and positive lives and to be supported to enjoy physical and mental wellbeing. To achieve this we need responsible, compassionate individuals who can deliver respectful personal care and person-centred support. You must be able to engage positively with service users based at our Bromley service and their families to build trusting relationships. Good written and verbal communication skills are essential for this role, as is the ability to provide respectful personalised care. Previous employed care and support experience of at least 12 months is essential for the role of Relief Support Worker. We will appreciate your life experience, caring approach and personal qualities as well as relevant skills and experience. This position enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities. As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions. You will be paid weekly. Vacancy Reference Number: 84339Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.

Join Superdrug Head Office-Make a Real Difference Every Day! Location: East CroydonHours: 37.5Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes This is an exciting opportunity to join an established and growing high street retailer.We are looking for a .Net Developer to join our expanding development team. The team is working in an AGILE manner using Kanban methodology. Key Responsibilities: Design, develop, and maintain high-quality software solutions.Collaborate with product managers, designers, and other stakeholders to define project requirements and deliverables.Ensure the scalability, performance, and security of software applications.Conduct code reviews and provide constructive feedback to team members.Stay up to date with emerging technologies and industry trends.Troubleshoot and resolve technical issues as they arise.Contribute to the continuous improvement of development processes and best practices.Technical Responsibilities:Design software solutions, ensuring alignment with business goals and technical requirements.Conduct code reviews and provide constructive feedback to team members.Develop and maintain technical documentation, including system architecture diagrams and API specifications.Troubleshoot and resolve complex technical issues, ensuring minimal disruption to development processes.Optimize application performance and scalability through effective coding practices and system design.Implement and manage CI/CD pipelines to streamline the development and deployment process.Ensure the security and integrity of software applications through adherence to cybersecurity best practices.Qualifications:Bachelors or Masters degree in Computer Science, Engineering, or a related field.2 years+ experience as a .Net Developer or similar role.Strong proficiency in the .Net Stack.Experience developing mobile applications in Xamarin / .Net MAUI / Flutter.Experience with software development methodologies such as Agile or Scrum.Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills.Ability to work effectively in a fast-paced, collaborative environment.Experience with cloud computing platforms, ideally Azure.Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Domestic Abuse Outreach Worker: 6 - 12 month contract Days/Hours: 5 days per week, 35 hours per week £P.A. (Full time equivalent) Please note: This post is restricted to female applicants, in accordance with Schedule 9 (part 1) of the Equality Act 2010 Our client is seeking a compassionate and skilled Domestic Abuse Outreach Worker to provide direct support, advocacy, and outreach services for individuals experiencing domestic abuse in Elmbridge, Epsom & Ewell, and Spelthorne. In this role, you will empower clients by offering emotional and practical support, safety planning, risk assessments, and guidance on accessing key services, such as legal aid, housing, and benefits. If you are passionate about supporting survivors and committed to making a difference, our client would love to hear from you. You will be a dedicated and approachable individual with strong communication skills, an understanding of safeguarding frameworks, and experience working with victims of domestic abuse. Direct Work with clients ·To contact clients using sensitive listening and questioning skills in order to allow clients to explain their situation and empower them to set their own priorities. ·To provide skilled practical help, advice and emotional support to enable clients to reach an informed decision regarding their future, including safety planning and risk assessment. ·To enable and encourage clients to take advantage of all services relevant to their problems such as legal and financial advice, housing and benefits rights, education, medical treatment, safety advice etc. and make appropriate referrals. ·To assist clients where necessary by negotiating, drafting or writing letters and telephoning. ·To negotiate with third parties, including statutory and non-statutory organisations as required. ·To accompany clients to meetings with agencies and courts if needed. ·To be mindful of the impact of any client’s children witnessing domestic abuse and of the associated child protection issues. ·To help reduce client’s isolation and encourage them back into the community. ·To seek opportunities for clients to access group work and to deliver group work as appropriate. ·To attend Multi Agency Risk Assessment Conferences. ·To assess clients for referral to the North Surrey Sanctuary Scheme. ·Understanding of Safeguarding Framework and procedures both for Vulnerable Adults and Child Protection. Administration ·To maintain relevant casework records on clients for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation and ensuring such records are kept up to date and in accordance with the Data Protection Act. ·To maintain records to fulfil monitoring requirements of funders ·To undertake letter writing as appropriate Other duties and responsibilities ·To uphold the aims and principles of the organisation ·To keep up to date with policies and procedures relevant to bureau work and undertake relevant training within guidelines issued by the organisation ·To uphold and work within the principles of the Surrey Multi Agency Strategy against Domestic Abuse. ·To provide advice and information to other organisations and take part in Domestic Abuse awareness raising events. ·To liaise with other organisations and agencies where there is a joint or multiple approach to a client and be aware that inter-agency co-operation is an integral and essential facet of outreach work. ·To abide by health and safety procedures in accordance with Health & Safety legislation. ·To work closely with the other Outreach Workers ·Any other duties as required to ensure the efficient provision of the outreach service. ·To understand and adhere to Safeguarding Policies and procedures. ·Answer calls, facilitate meetings and be on a rota to support the charity as needed. Professional Support and Development ·To keep up to date with legislation, case law and policies and procedures and undertake appropriate training relevant to the provision of an advice service and issues concerning domestic abuse. ·To prepare for and attend supervision sessions as required. ·To attend team meetings. ·To attend all relevant training as required including specialist domestic abuse/gender violence training. Requirements and Skills ·Knowledge of the issues facing people experiencing domestic abuse. ·Recent experience of advice work which could be within any voluntary or statutory organisation. ·Ability to plan and prioritise own work, meet deadlines and manage caseload. ·Experience of supporting victims of domestic abuse and evaluating risk factors. ·Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively. ·Effective written and oral communication skills with particular emphasis on negotiating. ·Ability to use IT in the provision of advice, compilation of statistical data and preparation of reports. ·Flexible approach, ability to work on own initiative but also ability to work as part of a team. ·Numeracy skills. ·An awareness of the importance of confidentiality. ·The ability to listen, to communicate and to be non-judgemental ·To demonstrate a commitment to equality and diversity. ·To be able to work effectively with a range of different statutory agencies, voluntary organisations and individuals. ·To demonstrate understanding of safeguarding issues. ·To have a full driving license and use of a car and ability to meet clients in the Boroughs of Epsom and Ewell, Elmbridge and Spelthorne, ·To be qualified as a domestic abuse IDVA or willing to train to achieve this qualification.

Technical Support Manager Our Benefits • 4-day workweek: Uniqodo has been one of the first companies in the UK to adopt a company-wide 4-day workweek without a salary reduction and without employees working overtime or extra hours., • Salary: £50-£55k dependent on experience., • 25 days’ holiday per year., • Pension scheme: a company-wide contributory pension scheme., • Market-beating protection: We care about looking after our team. You will receive death-in-service insurance and access to not one but two private healthcare schemes that include health, dental, mental wellbeing support and more., • Regular social events: We’re a sociable bunch! Expect quarterly socials that range from escape rooms to sports days to arcades., • Flexible working hours: We believe that excellent performance is more important than clock-watching; therefore, we give our team the flexibility they need around their core hours., • Remote working flexibility: We currently work remotely, and we have the opportunity to meet face-to-face when necessary. Why Uniqodo? Uniqodo is a fast-growing SaaS business at the forefront of marketing technology. We are a Promotion Experience platform that helps e-commerce businesses achieve their marketing goals through promotions across different touchpoints of a customer journey. Have you ever enjoyed using a personalised voucher code online, been rewarded for your loyalty to a brand, or been given exclusive access to a sale? Those are exactly the kinds of great experiences we help our clients deliver. We provide equal opportunity in a zero-discrimination workplace. The Purpose of this Role We have an amazing track record to build on, with a wealth of impressive brand names on our client list and a bank of great client work. We’re looking for a superstar to join us as our Technical Support Manager to provide excellent technical support and operational excellence that delights our clients. You can expect to collaborate directly with our supportive engineering and client teams. We’re looking for the right individual who is excited by the challenge of helping our clients achieve great results through our technology, is hungry to learn and loves collaborating with others to solve problems. What you will do Technical Support • Provide excellent first and second-line support for technical queries about our platform directly to clients and internal teams by resolving issues promptly in line with our support SLA., • Own the triage process to act as a definitive filter that protects the engineering team from distractions, attempting a resolution before escalation., • Effectively manage client expectations and ensure realistic deadlines are met through excellent communication with the client and internal teams., • Ensure every issue has the most appropriate priority and make client satisfaction a key factor in prioritisation., • Identify opportunities for automation and suggest or implement improvements to the process that add value to the business., • Develop and maintain our product, help centre documentation and onboarding materials. - Be the voice of our customer and summarise common pain points and product pitfalls into actionable feedback for the Product team., • Help to design and iterate on the support and onboarding workflows and tools required to scale. Client Excellence • Collaborate closely with internal teams and foster good client relationships to ensure every interaction delivers client satisfaction., • Communicate effectively and professionally with clients, assisting some of the world’s largest brands like TUI, Expedia, BT and Boots., • Provide pre-sale support to the sales and customer success teams in product demos and technical conversations about our products and prospective use cases., • Manage and support integrations of new clients as part of the wider onboarding process. This will include advising on the right integration methods (JavaScript and API), as well as testing and troubleshooting issues with clients., • Ensure timely and successful completion of client integrations by actively monitoring progress, collaborating with clients to address challenges, and resolving issues that may cause delays. About You Required Skills and Experience If you have the following, we would love to hear from you: • 4+ years’ experience working in a technical support or similar role., • 3+ years’ experience in a client-facing role., • Experience working in a similar role with a SaaS, e-commerce or marketing technology business., • Good understanding of web-based applications and APIs with practical experience using Postman/curl or similar to debug endpoints., • You are comfortable digging into API responses, inspecting web elements, and searching through logs to find the root cause of an issue., • Experience using a ticketing system like Jira to manage the support process end-to-end., • A proactive approach to work; you don't just wait for tickets, you look for ways to improve documentation, automate repetitive queries, and refine internal processes., • Excellent problem-solving and troubleshooting skills. You love technology and are excited about solving problems., • Excellent written and verbal communication skills., • Ability to confidently and professionally communicate with clients, prospects, engineers, and other colleagues., • Good organisational skills and ability to manage a busy workload effectively. Assessment Process Successful applicants will be invited to participate in the following interview process: 1. Skills-based assessment, 2. Initial video interview, 3. Face-to-face interview, including a practical mock client assessment Please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

This role is being handled by Via, a secure hiring platform used by employers to review candidates. After applying, you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match. Technical Customer Support Specialist London | Hybrid / Remote Flexible £35,000–£45,000 + Benefits + Equity About the Role A fast-growing tech startup is seeking a Customer Support Specialist to provide exceptional support to its users. You’ll play a key role in ensuring customers have a smooth, helpful, and efficient experience with the company’s software products. This is a high-impact role with ownership, variety, and the opportunity to learn from a dynamic, fast-moving team. Key Responsibilities • Respond to customer inquiries via support tickets, live chat, and calls, resolving issues quickly and professionally, • Run 1:1 and group support sessions to onboard or train users, • Collaborate with product and engineering teams to solve technical issues and improve workflows, • Identify patterns in feedback to recommend improvements to products and support processes, • Create and update help articles, guides, and tutorial videos, • Maintain high standards for key support metrics such as response times, resolution times, and customer satisfaction, • 2+ years of experience in customer support or technical support roles, • Experience with support platforms such as Intercom, Zendesk, or Slack, • Excellent written and verbal communication skills, • Strong problem-solving ability with meticulous attention to detail, • Calm, patient, and empathetic when handling customer issues, • Comfortable working in a fast-paced, dynamic environment, • Experience in SaaS, tech, or startup environments, • Experience creating documentation or video tutorials, • Flexible and hybrid working environment, • Generous paid leave and holiday policies, • Company-paid wellness support and mental health allowance, • Monthly paid meals, wellness stipend, and other employee perks, • Equity participation for early employees, • Career growth opportunities in a fast-scaling tech business Register your details on Via to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via.

Job Title: Exam TechnicianJob Location: WimbledonHourly Rate: £25.60 PAYE / £33.36 Umbrella Hours Per Week: 44 HoursDuration: on goingStart Date: ASAPIndustries Considered: Aviation, Plant, Automotive, Rolling Stock, HGV, PCV, Marine and Armed Forces EX Electrical and Mechanical EngineersPosition SummaryYou will be responsible for carrying out routine maintenance, repair and fault finding on large state of the art, electrical based vehicles. Take overall responsibility of vehicle examinations in line with vehicle maintenance instructions (VMI's). Undertake all types of maintenance examination work to ensure that we provide a safe, reliable, and defect free unit. Take responsibility for the safe, efficient and professional workmanship of oneself and others under your control. Undertake 'Designate Person' safety responsibility for applying Depot Protection System and ensure safe systems of work methods are applied.Key Responsibilities will include:*Undertake technical maintenance to the required standards, and in accordance with all maintenance instructions.*Responsible for the accuracy and completeness of all maintenance documentation prior to Shift Production Manager (SPM) validation and authorisation.*Responsible to the Shift Production Manager for the accurate identification of outstanding work at the end of the shift.Responsible for the coaching of staff in good working practices and quality standards. Supporting the Shift Production Manager in the identification of training needsIdeal CandidateA diligent professional able to work well as an individual or in a team. Relevant experience required:Ability to undertake detailed fault finding and analysis by reading and following electrical and pneumatic schematic drawings.Computer literate and experience of using a maintenance management system for work recording.QualificationsMinimum requirements NVQ Level 3 award in an Electrical discipline.PLEASE NOTE ALL APPLICANTS MUST BE ABLE TO PASS AN DRUGS AND ALCOHOL TEST BEFORE BEING OFFERED A POSITION (this is standard procedure on Rail depots)Please note due to the volume of applications, we can only commit to contact those candidates we deem suitable for the position. However, we may retain your details and contact you in the future should suitable positions arise.

Job Title: Care Assistant Salary: Hourly rate of £14.05 per hour + £100 starting Bonus Location: London Locations: Kensington & Chelsea, Westminster, Brent, Maida Hill & Hounslow! SPONSORSHIP REQUESTS WILL NOT BE ACCEPTED. No Experience Required - Full Training Provided Zero Hour Contract Health Vision follows the 'outcomes' model of care, where specific goals and desired outcomes are planned, with the input from the Service User, at the beginning of a care package. Delivery of care is always undertaken with these outcomes in mind, with regular feedback from carers essential in monitoring the progress of the Service User. Your role will be to carry out assigned tasks to provide general household assistance, personal care and companionship for clients in their homes. This role is performed in accordance with the Employee Handbook and Health Vision's policies and procedures. Benefits Include: • £100 Starting Bonus, • Free Induction and ongoing paid training, • Loyalty Bonuses, • £250 'recommend a friend' bonus, • Paid NVQ diploma in Health & Social Care, • Company Pension Scheme, • To provide care and support for the client at home, • To maintain professional standards of care and behaviour at all times, and to promote Health Vision in a positive manner, • To document and maintain clear and accurate records of care given, • To advise your Care Team Supervisor (CTS) or Co-ordinator of any incidents or situations that cause concern or threaten client or carer safety, • To provide prescribed care that has been instructed/shown by the CTS, • Once work has been assigned, plan your journey and allow plenty of time to get there, • Be patient and sensitive to the needs of people from a variety of backgrounds and cultures. It is the responsibility of the Care Worker to report any changes or alterations of care or the condition of the client and or working environment. The Care Worker is responsible and accountable for their actions and the care that they provide to clients. Position Requirements: • Need to be mature and responsible with a friendly helpful manner, • Ability to work in clients' homes, • Need to be practical, punctual, tidy and able to follow instructions, • Motivation and ability to organise own time, • Good written and oral communication skills Health Vision is an equal opportunity employer. Health Vision is dedicated to creating a workforce that is as diverse as the people that make up each of our boroughs. All people are welcome to apply, regardless of their social background, religion, age, race, gender, or disability. Candidates with the experience or relevant job titles of: Domiciliary Care, Support Worker, At Home Care Assistant, Homecare Assistant, Support Worker, Carer, Care Support, Care Assistant, Day Care, Care Worker, Healthcare Assistant, Care Helper, Care Management, Care Assist, Support Assistant, Elderly Support, Elderly Care, Care Home Manager, Care Coordinator, Private Care Assistant, Private Care, Care Home Assistant, Care Home Worker, Support Care Worker, Social Care may also be considered.

Job Title: Registered Manager Salary: £40,000 per annum Location: Hounslow About the role: The main purpose of this role is ensure that Healthvision meets all it's compliance obligations as specified by regulatory organisations, Contract Monitoring Officers at local councils and legal frameworks. It is expected that the Registered Manager will ensure quality assurance systems are in place and followed by all team members. The Registered manager must share the organisation's ethos and values. Key Accountabilities: • To ensure Health Vision policies and procedures are adhered to at all times, • To ensure that the quality assurance programme is followed and any action plans required are implemented in a timely fashion., • To ensure that care planning is person centred and holistic, • To support, monitor and supervise operational staff to ensure best practice, this includes, but is not limited to, roster oversight, regular reviews of care assessments, communication and general performance, • To manage all service issues, such as complaints and feedback, promptly and effectively. Communicating with customers and conducting investigations. Developing action plans and referring staff for disciplinary hearings where appropriate., • Responding to customer queries promptly and professionally., • To maintain professional standards of care and behaviour at all times, and to promote Healthvision in a positive manner particularly external professionals, • To maintain a level of professional conduct and attitude as an example to be aspired to by the rest of the operational team, • To advise the Managing Director of any serious incidents or situations that cause concern or threaten client or carer safety, • Have an awareness of the responsibilities related to maintaining client and organisation confidentiality., • Communicate effectively and professionally with multi-disciplinary teams to ensure best possible care outcomes, • People management skills, • Organisational skills, • Good written and oral communication skills, • Commitment to being sensitive to needs of other cultures, • Proficient use of IT systems, • Proven experience in complex care environments, • Must be prepared to attend regular training to update knowledge and skills, • Generous salary, • Generous holiday scheme Candidates with the experience or relevant job titles of: Registered Care Manager, Home Care Manager, Support Worker, Carer, Care Support, Care Assistant, Support Worker, Residential Care Manager, Residential Service Manager, Home Manager, Residential Care Manager, Day Care, Care Worker, Home Manager, Residential Manager, Care Helper, Care Management, Care Assist, Support Assistant, Care Team Leader, Care Manager, Support Manager, Care Coordinator, Private Care Assistant, Private Care, Care Home Assistant, Care Home Worker, Support Care Worker, Social Care may also be considered.

Broster Buchanan are partnered with a growing business in the domestic heating and energy industry who are looking for a 1st/2nd line Application Support Analyst to join their IT team in Romford. The role offers genuine progression with hands on development, funded training, and new opportunities as the business continues to grow. The role offers a salary of £35k - £40k and will be based onsite in Romford, with an occasional need to travel to other sites with expenses covered, and an occasional need to work weekends, which will be paid as overtime. This is mainly an office based role, but there is flexibility to work from home where needed.Key Responsibilities: • Provide 1st and 2nd line technical support for software, operating systems, and hardware., • Apply structured troubleshooting methodologies, diagnostic tools, and root-cause analysis to resolve issues efficiently., • Use help-desk or ticketing systems to log, track, prioritise, and resolve incidents in line with service level agreements (SLAs)., • Escalate issues appropriately and follow established incident management and escalation procedures., • Document support interactions, including client enquiries, troubleshooting steps, and resolutions, to ensure accurate tracking and reporting of support activities., • Create, update, and maintain high-quality support documentation, knowledge base articles, and troubleshooting guides., • Deliver in-person or virtual training sessions (via Teams) to new and existing users, with a focus on business processes, system navigation, and best practices., • Support in-house contract operations for contractors working within the sector, ensuring systems and processes operate smoothly., • Work closely with product development, engineering, and customer success teams to diagnose complex issues, share insights, and support product improvements., • Provide feedback on recurring issues, potential enhancements, or software bugs to help optimise system performance., • Utilise help desk, ticketing, and case management tools to manage support workload., • Support configuration, updates, and usage queries relating to internal platforms and operational systems.Requirements:, • Strong understanding of software, operating systems, and technical troubleshooting processes for 1st and 2nd line issues, • Experience working with ticketing systems, help-desk tools, or incident management platforms., • Proven ability to create and maintain technical documentation or knowledge bases., • Experience delivering user training, both in person and online., • Excellent communication skills, with the ability to explain technical concepts in a clear, user-friendly way., • Ability to multitask, prioritise, and adapt to changing deadlines in a fast-paced environment., • Full UK Driving Licence and own transport, • Experience supporting contractors or operational teams within a similar industry (domestic heating/energy etc) would be highly beneficial, • Familiarity with CRM platforms or workflow management software would be beneficial

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Social Worker within the Children with Disabilities Team to work full time based in Bexley. The package for this permanent Social Worker job is up to £43,089 per annum.Main duties: • Assess, plan, review and provide support to a child, family or carer with complex family or social care needs, taking full account of appropriate legal frameworks, policy and guidance., • Assess family functioning, providing help and support, when relationship breakdown threatens to impair the health or wellbeing of children at risk of abuse or neglect., • Work collaboratively, building effective working relationships with other professionals ,internally and externally to help children, young people and families improve and gain control of their lives when safety or ability to participate in their community is restricted., • Carry out an assessment or enquiry and plan responses to safeguard a child from abuse, neglect or exploitation, building effective relationships with children, adults and families as appropriate, including intervention when information or circumstances suggest there may be a need to remove a child from their parents or carers., • Arrange appropriate alternative care (including, where appropriate a permanent home) in collaboration with children, young people and their parents/carers where the parents/carers cannot care for them., • Accountable for making recommendations about whether a case has reached the threshold for statutory intervention., • Promtoing autonomy and development with individuals who have complex social needs and are more vulnerable as a result of disability, exclusion, or diminished capacity, for example, working with people with learning disabilities, physical disabilities or diminished capacity., • Maintain up to date, accurate and high quality records of activity on cases. Participate in a range of planning and decision making forums including case discussions, Strategy Meetings, Legal Planning meetings, Child Protection Conferences, Statutory Reviews., • Act as Practice Educators for social work qualifying course students on practice placements (as appropriate) or Assessor for Newly Qualified Social Workers completing their ASYE., • Working with communities, families and individuals to maximise or promote their personal strengths, social networks and resources., • Hold a caseload of a level of complexity and provide case management, guidance, support and expert advice to social care staff, students and newly qualified social workers, as and when required., • Contribute to development of organisational capability by taking ownership of your own training and development, including identifying and taking part in training and development activity and responding to feedback on performance.

Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based 5 days per week position in London SE1. To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills. Purpose of Role • To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP., • Duties include:, • Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items., • Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required., • Carry out Active Directory tasks including user accounts, groups and computers., • Develop any relevant documentation for processes or problem and solution insight information, • Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers) receive seamless updates to their IT resources and permissions. Additionally, when employees leave the organisation (Leavers), their access is promptly revoked, and their data is securely managed., • Manage File and print services, including the setup, maintenance, and troubleshooting of file servers and print devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM, • Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas for improvement. To provide optimised IT processes, reduced downtime, and increased productivity., • Work with the IT Manager with the adoption of new technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs., • Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience., • Adhere to health and safety guidelines and raise any health and safety concerns., • Liaise with 3rd party suppliers where required., • Undertake any IT projects as required by the IT Manager, • Any other tasks as assigned by the IT Manager., • VIP Support: Provide tailored VIP service to designated individuals including high profile staff and executives, delivering a premium service to these individuals by providing faster response times, a tailored approach, and exceptional communication & troubleshooting., • Office Floor walks: Complete a regular floor walks providing a proactive approach ensuring all site staff are aware of CSD presence and encourage in person engagement., • Setup, maintain and troubleshoot Teams Meeting room equipment such as Cameras, microphones and displays, • Maintain daily checks and testing of all Teams rooms, • Build excellent rapport with Customer staff providing encouragement to raise queries, • Maintain coverage for the walk up IT Bar, this provides a walk-up support option for clients including support needs such as software use or setting adjustments and basic training for the use of IT systems where required., • Work with the MSP's management to prioritise business and information needs Salary: £32 - £35000 + Full time PAYE Permanent job with Pension, Private Health Care and Paid Holidays.

Only British passport holder and ILR status candidate is applicable for this role. Role Overview We are hiring a VR Robotics Operator to support advanced AI and robotics development. In this immersive role, you will use VR headsets and motion-tracking gloves to control robotic systems with precision. Your movements will directly contribute to training next-generation AI models. Key Responsibilities • Operate robots using VR headsets and gloves, translating human motion into robotic actions, • Perform structured, repeatable tasks to support AI training, • Stay immersed using live video feeds, depth cues, and system feedback, • Engage in active movement (bending, squatting, standing, walking, sitting) during VR and non-VR sessions, • Lift and transport robot batteries (25–30 lbs), • Prepare and calibrate robot workstations, • Meet daily productivity and quality targets, • Identify and report technical issues (tracking drift, hardware faults, system anomalies), • Log session data, validate, label, and upload robotics data, • Follow safety, ergonomic, and operational protocols Required Qualifications • Comfortable using VR headsets for extended periods (gaming/VR experience a plus), • Physically able to lift up to 30 lbs and perform repetitive movements, • Strong attention to detail and ability to follow structured workflows, • Comfortable handling robotic hardware and technical equipment, • Reliable, punctual, and performance-driven

Our client, Brent Council, is seeking an agency Social Worker for its Reablement service. This role will last 6 months initially but more likely up to 12 months and is paid at £32 per hour. The roles will involve the following: • An integrated service that delivers fast-paced responses to hospital discharges, alongside reablement and social care support through a short-term intervention model., • Our team ethos centres on promoting and enabling independence, and we maintain strong working relationships with partners and colleagues across hubs and intermediate care services., • Completing Care Act assessments, • Care and Support plans, • Multi-agency working, • Working in a fast-paced way, taking up to 3 allocations per week and actioning them quickly, • Visiting people out in the community – no telephone-based assessments, • Working closely with Reablement providers and getting feedback from them, • Working in a team which includes Occupational Therapists and OT assistants, • Liaising with GPs, physiotherapists etc., • Using Mosaic and benefitting from the Magic Notes to lessen admin tasks Please let me know if you are interested? Or can you refer a friend for £250 if placed? Requirements of the role: • Qualified Social Worker, • Fully Social Work England registered, • Must have post-qualified experience working within a local authority adult social care setting, • Does not require specialist Reablement experience, but the ideal candidate will have worked with adults with physical disabilities and will have demonstrable experience in a fast-paced setting such as hospital discharge, front door team, duty etc., • Comfortable being in the local area 3 days per week for visits and some office presence Please apply online or contact Lindsey Morgan ASAP to discuss in more detail. We are offering £250 joining bonus for new starters with Reed.Alternatively, we are offering £250 if you refer a friend or colleague and they are placed successfully into this or any other QSW role.

Junior C# Developer – 6-month contract – London – SC Cleared – Inside IR35 My Financial Services customer is looking for a Junior C# Developer, that will play a key role in triaging and resolving technical queries during the development of the Synchronisation Lab to act as a platform for industry to demonstrate use cases and understand business models for synchronisation. The Junior C# Developer will proactively engage with Product and development teams to ensure timely responses to queries. You’ll be joining a collaborative, forward-thinking engineering team delivering scalable, secure, and high-performing solutions within Azure. Junior C# Developer Skills & Experience required: • Active SC Clearance., • Strong hands-on experience with C#, .NET and SQL., • Experience with Agile ways of working., • Experience with a Microsoft Azure based environment., • Experience in the financial Services sector., • High level support with incident response and troubleshooting., • Triaging and resolving technical queries., • Build and maintain database structures and queries using SQL., • Support the enhancement of synchronisation models based on participant feedback., • Collaborate with developers and the production team. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Migration Analyst - London (Hybrid, 2 Days Onsite) Salary: £45,000 per yearIndustry: Insurance TechnologyStart: ASAPLocation: London, 2 days onsite per weekContract: Permanent, full time About the Role We are seeking a highly analytical and motivated Migration Analyst to join a growing technology driven organisation in the Insurance Technology sector. This position is ideal for someone who enjoys solving complex data challenges, working with cross functional teams, and taking an important role in delivering accurate and reliable customer data migrations. You will be responsible for analysing, transforming, and migrating customer datasets into a new platform. Accuracy, attention to detail, and a methodical approach will be essential for success. This opportunity offers a blend of structure, collaboration, and innovation. You will join a team that values continuous learning, clear progression, and meaningful contribution from your first day. The environment encourages ownership, process improvement, and technical curiosity. Key Responsibilities In this role you will support the full lifecycle of customer data migrations. Your responsibilities will include: • Analysing customer datasets and identifying patterns, inconsistencies, and required transformations., • Designing and building reliable data transformation packages that support accurate migration into the target platform., • Producing clear technical specifications that describe transformation logic, data mapping, and workflow steps., • Working closely with project managers, technical colleagues, and customers to clarify requirements and resolve challenges., • Validating and testing transformation outputs to ensure accuracy, completeness, and compliance with project standards., • Documenting processes and outputs in a clear and structured manner., • Supporting process improvements and contributing to best practice guidelines., • A clear and transparent career development framework supported by regular reviews and feedback., • Opportunities to lead elements of migration projects as your experience grows and to support junior team members., • Access to structured training and ongoing technical development., • Bring a technical and analytical mindset supported by a degree in a STEM subject or equivalent experience., • Enjoy working with data and finding solutions to complex problems., • Have strong communication, organisation, and time management skills., • Are proactive, curious, and eager to build your skills further. If you are ready to join a team where your ideas matter, your impact is immediate, and your progression is supported, we would be pleased to hear from you. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Staff Machine Learning Engineer Competitive salary up to £140,000- £210,000 + bonus London based (1 day in office per month) This is a global technology group with an R&D team that moves fast and thinks big. They're exploring how AI can raise the quality and performance of large-scale digital products, blending hands-on engineering with real research. If you enjoy trying new ideas, you'll fit in perfectly. THE COMPANY This is a global tech organisation with a dedicated R&D function exploring how AI can improve the quality, reliability, and performance of large-scale digital experiences. The team works on forward thinking projects that blend research, experimentation, and hands-on engineering. THE ROLE As a Staff ML Engineer, you'll take the lead on projects focused on anomaly detection in video based or interactive environments. You'll guide technical direction, support junior engineers, run experiments, and ship models into production. Specifically, you can expect to be involved in the following: • Building and improving ML models for anomaly detection, • Leading research work streams, • Scoping, planning, and communicating project direction with stakeholders, • Mentoring juniors, • Working across areas like self supervised learning, multi modal, or vision-language models You'll thrive in this role if you have: • Experience leading technical delivery or mentoring junior ML engineers, • Strong hands-on ML skills in Python and frameworks like PyTorch or TensorFlow, • A background in anomaly detection, computer vision, or video based ML, • Experience taking ML research or prototypes through to real world deployment, • Competitive salary, • 1 day per month in the office, • Sponsorship available

IT Software Quality Engineering Lead / QA Lead Location: London UK (Hybrid) Experience: 12+ Years Domain: Energy Trading / Large-Scale IT Transformation About the Role We are supporting our client to hire an experienced IT Software Quality Engineering Lead to take full ownership of end-to-end quality deliveryfor a large, business-critical transformation programme within the Energy Trading and Renewables domain. This is a senior leadership role combining hands-on test automation expertise, people management, and strategic QA ownership, working closely with Architects, Scrum teams, and senior business stakeholders. Key Responsibilities • Own and deliver end-to-end testing across a portfolio of medium to large-scale IT programs, • Lead and manage a QA team of 10–12 engineers, including goal setting, appraisals, mentoring, and career development, • Drive automation strategy and execution, ensuring high-quality, scalable testing solutions, • Work closely with Architects and Agile teams to:, • Clarify requirements, • Ensure testability, • Enable automation-first approaches, • Provide feedback on functional and technical designs, • Innovate using modern QA tools, accelerators, and best practices, • Design, enhance, and maintain test automation frameworks, • Support CI/CD pipelines and continuous deployment, • Develop Proofs of Concept (POCs) for QA automation improvements, • Define and document QA standards and best practices, • Build and drive the QA roadmap in collaboration with Portfolio and IT Managers, • Engage confidently with senior business and IT leadership, • Work independently with minimal supervision while ensuring delivery excellence Mandatory Skills & Experience • Bachelor’s degree in Computer Science or equivalent, • 12+ years of experience in Software Quality Engineering, with significant time as a QA Lead, • Strong experience in Agile testing methodologies, • Proven expertise in Test Automation, including:, • Selenium with C#, • BDD frameworks (SpecFlow), • API Automation, • Selenium Grid implementation, • Experience defining and applying test metrics and quality measurements Nice-to-Have Skills • Strong leadership skills with the ability to drive change through influence, • Strategic mindset with a long-term vision for QA excellence, • Excellent communication and stakeholder management skills, • Flexibility to collaborate across UK and US time zones, • Prior exposure to Energy Trading, Risk Management, or Financial Systems is a plus Why Join? • Lead QA for a high-impact, multi-year transformation programme, • Work at the intersection of technology, business, and strategy, • Influence quality practices at an enterprise level, • Collaborate with senior stakeholders across global teams Interested? Apply now or reach out for a confidential discussion.

Technical Product Owner - E-commerce - Remote (Tech stack: Technical Product Owner, Product Owner, E-commerce, Agile, Scrum, APIs, Analytics, Backlog Management) Our client is an established company operating in the e-commerce sector. With ongoing investment in their digital platforms, they are looking to hire a Technical Product Owner to take ownership of a core customer-facing system and guide its future development. This is a practical, delivery-focused role where you will shape priorities, work closely with engineers, and ensure the platform evolves in line with both customer and business needs. Key Responsibilities: • Manage and prioritise the product backlog to deliver high-value features., • Translate business requirements into clear, actionable tasks for development teams., • Work with technical and commercial stakeholders to plan product direction., • Lead Agile processes and keep delivery focused and efficient., • Support and mentor team members through regular feedback and development., • Background in a Product Owner, Product Manager, or Technical BA role within digital or e-commerce environments., • Strong technical awareness and confidence working with engineering teams., • Experience leading or supervising team members., • Solid working knowledge of Agile delivery methods., • Clear communication skills and strong stakeholder engagement., • Practical, solution-oriented mindset with a focus on results. Location: Remote (UK) Salary: £50,000 - £56,000 + Benefits Applicants must be based in the UK and have the right to work in the UK. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKTECHREC NOIRUKREC

Contract & Partnership Officer – Housing Contract: 4 months (with potential extension) Location: Multiple sites – travel required Working Pattern: • Minimum 4 days per week on site (office / schemes) Full UK driving licence and access to own vehicle is essential This role requires regular travel between offices and housing schemes (at least 4 times per week) About the Role Aatom Recruitment is currently working on behalf of a local authority to recruit a Contract & Partnership Officer – Housing on a fixed-term contract. This is a highly visible, customer-facing role within the Supported Housing and Partnerships portfolio, focused on delivering intensive housing management services and managing relationships with managing agents and support providers. You will play a key role in ensuring high-quality services for vulnerable residents and sustaining safe, thriving communities. Our Vision & Values Our vision is to create communities where everyone has a safe home in a place they are proud to live. Residents are at the heart of everything we do, and we use our scale and local presence to drive positive change. All colleagues are expected to demonstrate commitment to our HEART values through their behaviours and actions: • Honest, • Efficient, • Accountable, • Respectful, • Act with openness, authenticity, and transparency, • Work collaboratively to improve services and deliver value for money, • Take ownership of outcomes and personal accountability, • Embrace diversity and place residents, colleagues, and partners at the heart of everything you do You will act as the principal point of contact for Managing Agents, managing contracts, relationships, and performance to ensure vulnerable residents receive high-quality services that support tenancy sustainment. This role requires a strong on-site presence and regular travel between offices and schemes. Key Responsibilities Principal Accountabilities include: • Deliver a customer-focused service aligned to organisational values, policies, legislation, and best practice, • Provide intensive housing management to residents with support needs, working closely with support providers, commissioners, and partner agencies, • Manage voids, including:, • Pre-void inspections, • Referrals and applicant suitability assessments, • Risk assessments, affordability checks, and tenancy fraud checks, • Viewings, sign-ups, CORE completion, and system updates, • Investigate and manage tenancy breaches using informal and formal interventions, including:, • ASB, debt, nuisance, or criminal activity, • Issuing notices, liaising with solicitors, preparing court papers, • Attending court hearings and managing evictions where required, • Conduct regular property inspections (minimum fortnightly) across supported housing schemes, including:, • Health & Safety inspections, • Fire drills, call point testing, legionella checks, • Manage complex cases involving safeguarding, capacity concerns, and support needs, focusing on tenancy sustainment, • Hold quarterly liaison meetings with support providers, commissioners, and partners to review SLAs and performance, • Escalate concerns regarding support provision and follow safeguarding protocols where appropriate, • Support compliance activities, including access for:, • Repairs, gas servicing, electrical checks, PAT testing, • Fire Risk Assessment actions within set timescales, • Work collaboratively with property teams on planned and cyclical works, • Respond to complaints and resident feedback, supporting continuous service improvementEssential Requirements, • Demonstrable experience working in supported housing or housing-related support environments, • Proven experience in customer-facing roles with a strong focus on customer satisfaction, • Experience managing relationships with partner or managing agents, including performance monitoring and negotiation, • Knowledge of housing management, property management, and Health & Safety legislation, • Experience supporting or managing projects, • Full UK driving licence and access to own vehicle (essential)Skills & Competencies, • Strong communication skills (written, verbal, face-to-face, and telephone) using customer-friendly language, • Excellent negotiation and influencing skills, • Highly organised, with the ability to prioritise and meet deadlines, • Able to work under pressure with minimal supervision, • Meticulous attention to detail and quality, • Strong problem-solving mindset with a proactive, “can-do” approach, • Ability to work collaboratively with internal teams and external partners, • Willingness to learn and engage in ongoing professional development, • Minimum of 5 GCSEs (or equivalent)

Step Into a Career-Defining Role with One of Fintech’s Rising Stars Are you a hands-on QA Testing Engineer, with a particular focus on workflow-heavy debt recovery processes? At Debt Register, we’re not just transforming the way global businesses recover payments. Join a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: QA Testing EngineerEpsom, Surrey HQ Hybrid or Remote Working£30,000Plus BenefitsFull time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More… Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Manual Functional Testing (SaaS / Enterprise Software). Multi-Step Workflow Validation. State Transition & Timing Logic Testing. Financial Data Accuracy & Reconciliation Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The QA Testing Engineer Role: You will be responsible for manually testing complex end-to-end scenarios (timed events, state transitions, escalations, payments, exceptions), ensure data consistency in financial figures, and help improve overall test coverage by partnering with engineering and automation efforts. This role is ideal for someone who enjoys deep functional testing, is comfortable validating financial data and multi-step processes, and can communicate defects clearly and precisely. Your Responsibilities: Manual Workflow Testing • Test end-to-end chasing flows, including triggers, escalations, exceptions, and regressions. Data Accuracy & Consistency • Reconcile dashboards with source records and validate calculations, edge cases, and payment rules. Defect Reporting & Collaboration • Raise clear, actionable bugs and flag gaps against business rules.• Align with Product and Ops on expected outcomes for complex logic. Supporting Automation • Maintain automation-ready test cases.• Identify high-value scenarios and improve testability with engineering. About You: Essential • Experience in manual functional testing within SaaS or enterprise software.• Confident testing complex, multi-step workflows, including state and time-based logic.• Strong attention to detail, especially with figures and records.• Clear, concise written communication engineers can act on quickly. Nice to Have • Experience testing financial systems (billing, invoicing, payments, ledger-style data).• Familiarity with test automation principles and automatable scenarios.• Exposure to tools like Jira/Linear, TestRail/Xray, Postman, SQL, or APIs.• Understanding of QA concepts (risk-based, boundary, equivalence testing). This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth. Interested? Apply here for a fast-track path to the Hiring Manager Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Domestic Abuse Triage Lead/Outreach Worker: Part Time, 6 – 12 Month Contract Days/Hours: 20 hours per week, over 5 days Salary: £15P.H. Please note: This post is restricted to female applicants, in accordance with Schedule 9 (part 1) of the Equality Act 2010 Our client is seeking a compassionate and skilled Domestic Abuse Outreach Worker to provide direct support, advocacy, and outreach services for individuals experiencing domestic abuse in Elmbridge, Epsom & Ewell, and Spelthorne. In this role, you will empower clients by offering emotional and practical support, safety planning, risk assessments, and guidance on accessing key services, such as legal aid, housing, and benefits. If you are passionate about supporting survivors and committed to making a difference, our client would love to hear from you. You will be a dedicated and approachable individual with strong communication skills, an understanding of safeguarding frameworks, and experience working with victims of domestic abuse. Direct Work with clients • To contact clients using sensitive listening and questioning skills in order to allow clients to explain their situation and empower them to set their own priorities., • To provide skilled practical help, advice and emotional support to enable clients to reach an informed decision regarding their future, including safety planning and risk assessment., • To enable and encourage clients to take advantage of all services relevant to their problems such as legal and financial advice, housing and benefits rights, education, medical treatment, safety advice etc. and make appropriate referrals., • To assist clients where necessary by negotiating, drafting or writing letters and telephoning., • To negotiate with third parties, including statutory and non-statutory organisations as required., • To accompany clients to meetings with agencies and courts if needed., • To be mindful of the impact of any client’s children witnessing domestic abuse and of the associated child protection issues., • To help reduce client’s isolation and encourage them back into the community., • To seek opportunities for clients to access group work and to deliver group work as appropriate., • To attend Multi Agency Risk Assessment Conferences., • To assess clients for referral to the Sanctuary Scheme., • Receive and review daily referrals and allocate work load to case workers., • Maintain and monitor the Triage reminders and check that all calls are being made within the SDAP partnership timelines, • Review and prepare cases for assignment to caseworkers. Ensuring that all of the necessary information is complete for monitoring purposes., • To maintain relevant casework records on clients for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation and ensuring such records are kept up to date and in accordance with the Data Protection Act., • To maintain records to fulfil monitoring requirements of funders, • To undertake letter writing as appropriate, • To attend all relevant training as required including specialist domestic abuse/gender violence training. Requirements and Skills • Knowledge of the issues facing people experiencing domestic abuse., • Recent experience of advice work which could be within any voluntary or statutory organisation., • Ability to plan and prioritise own work and work of others within the Triage Service, meet deadlines and manage caseload., • Considerable experience of supporting victims of domestic abuse and evaluating risk factors., • Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively., • Effective written and oral communication skills with particular emphasis on negotiating., • Ability to use IT in the provision of advice, compilation of statistical data and preparation of reports., • Flexible approach, ability to work on own initiative but also ability to work as part of a team., • Numeracy skills., • An awareness of the importance of confidentiality., • The ability to listen, to communicate and to be non-judgemental, • To demonstrate a commitment to equality and diversity., • To be able to work effectively with a range of different statutory agencies, voluntary organisations and individuals., • To demonstrate understanding of safeguarding issues., • To have a full driving license and use of a car and ability to meet clients in the Boroughs of Epsom and Ewell, Elmbridge and Spelthorne,, • To be qualified as a domestic abuse IDVA or willing to train to achieve this qualification.

This position presents an outstanding opportunity for you to contribute within a knowledgeable and supportive environment where your technical acumen and interpersonal abilities will be highly esteemed. A collaborative setting, this appointment offers an ideal platform for your continued growth within a respected institution. IT HELPDESK SUPPORT Salary: £220/PD PAYELocation: London This position presents an outstanding opportunity for you to contribute within a knowledgeable and supportive environment where your technical acumen and interpersonal abilities will be highly esteemed. A collaborative setting, this appointment offers an ideal platform for your continued growth within a respected institution. What you'll do: In the capacity of IT Helpdesk Support, you will assume a pivotal function in safeguarding the uninterrupted operation of all installed application hardware and software products. Your daily undertakings will encompass responding efficiently to user enquiries via telephone, offering expert guidance and resolutions that foster optimal customer satisfaction. You will alternate between designated shifts alongside a committed team, thereby ensuring continuous IT support coverage throughout the organisation. By leveraging advanced network management tools, you will proactively oversee system performance and address LAN-related matters before they affect users. Your dedication to clear communication will facilitate effective change management processes whilst your meticulous attention ensures all incidents are thoroughly tracked from inception through resolution. Success in this role is predicated upon your ability to collaborate harmoniously with colleagues, escalate complex issues judiciously, maintain comprehensive documentation in accordance with company standards, and consistently deliver exemplary support that upholds the organisation's reputation for excellence. What you bring:* Demonstrated experience in providing first-line IT helpdesk support within a large-scale or corporate environment where teamwork is paramount.* Proven ability to interpret technical enquiries accurately and resolve them efficiently using refined problem-solving skills in a collaborative context.* Familiarity with help desk network management tools for monitoring LAN-related end user concerns is highly desirable.* Excellent verbal communication skills with the capacity to adapt messaging appropriately for varied audiences whilst remaining polite and considerate at all times.* Experience working within structured shift patterns or willingness to participate in rotating shifts as part of a supportive team ethos.* Ability to adhere rigorously to established methodologies, standards, policies, and procedures with scrupulous attention when documenting incidents or changes.* Track record of escalating unresolved or complex issues appropriately according to organisational protocols in order to preserve service quality.* Commitment to delivering cost-effective solutions that prioritise customer satisfaction without compromising on quality or compliance requirements.* Willingness to contribute constructive feedback and ideas aimed at continually enhancing performance within an inclusive team environment. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Location: London, Potters Bar, Bristol or Isle of Man (Hybrid working options available) The Business Analyst will play a key role in enabling business change through the delivery of Salesforce Financial Services Cloud solutions. You will work closely with business stakeholders, product teams and Salesforce engineering teams to define, shape and support the implementation of end-to-end financial services processes within Salesforce and its integrated ecosystem. This role bridges business and technology, ensuring that Customer and Colleagues requirements are clearly articulated, aligned to FSC capabilities and data models, and traceable from business outcomes through to Salesforce configuration, development and testing. The Business Analyst drives continuous improvement of customer and colleague experience through the business process reengineering, modernisation and adoption of automation (including AI). Key Responsibilities • Collaborate with business stakeholders, product owners and Salesforce delivery teams to identify and define business needs aligned to Salesforce FSC capabilities, • Translate business objectives into Salesforce-focused requirements, including epics, features, user stories, acceptance criteria and functional specifications, • Support prioritisation of Salesforce backlog items based on business value, customer outcomes, regulatory considerations and delivery constraints, • Act as a key liaison between business teams, Salesforce platform teams and third-party suppliers to agree scope, solution design and delivery approach, • Analyse and document end-to-end financial services processes (e.g. onboarding, servicing, advice, case management), identifying opportunities to optimise through Salesforce FSC, • Ensure requirements align to Salesforce FSC data models, data quality standards and integration patterns, • Maintain high-quality analysis artefacts to support traceability from business outcomes through to Salesforce build and testing, • Support testing activities by ensuring clear acceptance criteria and validating delivered Salesforce functionality against business expectations, • Contribute to continuous improvement of Salesforce processes, features and ways of working, • Champion the use Salesforce across the business, supporting ongoing adoption and embedding. Key Accountabilities • Enable successful delivery of Salesforce FSC initiatives that meet defined business, customer and regulatory needs, • Manage and engage stakeholders to shape Salesforce-driven change and ensure shared understanding of outcomes, • Ensure Salesforce solutions comply with legal, regulatory and governance requirements relevant to the Life & Wealth industry, • Produce business analysis deliverables that meet audit, traceability and quality standards, • Apply strong analytical and data analysis skills to understand complex Salesforce-led processes and data flows, • Support feedback loops and retrospectives to improve Salesforce delivery and adoption, • Drive continuous improvement of customer and colleague experience through business process reengineering and adoption of tools such as automation (including AI), whilst driving re-use across the organisation. Skills, Knowledge and Experience • Proven experience as a Business Analyst within financial services, ideally Life, Group Protection, Wealth or Retirement, • Hands-on experience working on Salesforce platforms, preferably Financial Services Cloud, • Strong understanding of Salesforce FSC concepts, including customer and household models, servicing journeys and case management, • Experience defining requirements for Salesforce configuration, customisation and integrations, • Experience with Lean or Systems Thinking methodologies for process improvement and collaboration, driving efficiency and removing failure demand and waste, identifying opportunities for automation, AI or other relevant tools., • Ability to analyse and map end-to-end business processes and data flows within a Salesforce ecosystem, • Experience working with Agile delivery approaches (Scrum, Kanban) and familiarity with Waterfall where appropriate, • Strong stakeholder management skills, with the ability to communicate complex Salesforce concepts to non-technical audiences, • Experience supporting testing activities and validating Salesforce solutions against business requirements, • Familiarity with regulated environments and applying regulatory considerations to system and process design, • Deep understanding of regulatory, security, and data protection requirements relevant to Salesforce solutions in the financial services sector., • Strong partnership with technical leads to ensure business requirements are technically feasible and aligned with best practice in security, data management, and DevOps, • Resourceful, detail-oriented and comfortable working in a fast-paced, evolving Salesforce delivery environment