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Overview of the role: We are looking for a professional, responsible, outgoing waiter/waitress to join our amazing team at Westwood. If you are fun and friendly and passionate about what you do, then we would like to hear from you! Join our team and you can build your career with us at Westwood! A waiter/waitress is responsible for providing a consistently high level of customer service and guest experience within the venue, including bar, dining and events space. A waiter/waitress uses their extensive product knowledge to create a personalised experience for every guest. EPIC Perks: Share of service charge 50% discount for you & + 5 friends at any of our venues! Access your wages via Wagestream at any time Your birthday lunch on us! Group wide Learning and Development opportunities Generous employee referral scheme - work with your friends! About you: Prior experience in a similar role is needed A fantastic attitude and interest to learn Good level of English and communication skills All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC). If you think you could be part of the ETM family, then apply today!
We are looking for a talented Chef de Partie to join our team here at Oblix. Our chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix Chefs are confident working at a fast pace whilst maintaining Oblix's high standards. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic grill. Life at oblix At Oblix, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our classic grill, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do What We Look For Our ideal candidate embodies our values and the following: - A genuine love for culinary experiences - Proven experience as chef de party in a luxury high-volume restaurant - A natural team player who is at home working in sync with a large team - Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. ** Ready to create some magic?** Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
We are looking for a talented Demi Chef de Partie to join our team here at Oblix. Our chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix Chefs are confident working at a fast pace whilst maintaining Oblix's high standards. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic grill. Life at oblix At Oblix, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our classic grill, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do What We Look For Our ideal Demi Chef de Partie embodies our values and the following: - A genuine love for culinary experiences - Proven experience as chef de party in a luxury high-volume restaurant - A natural team player who is at home working in sync with a large team - Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Key Responsibilities: Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. Food Service: Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. Cleanliness & Organisation: Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. Team Collaboration: Work collaboratively with team members to ensure efficient café operations and a positive work environment. Requirements: Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. Benefits: Competitive hourly wage: £11.50 – £13 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month. Other Details: Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you! About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our flagship store on Oxford Street is a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
🌟 Join Our Food Cart Team! 🌟 Are you passionate about great customer service and love working in a fast-paced food environment? We’re looking for a friendly and energetic team member to join our food cart, working 5-6 days a week. What You’ll Be Doing: ✅ Preparing fresh, delicious food (toasties, soups, smoothies, juices) ✅ Serving customers with a smile and ensuring a great experience ✅ Maintaining high hygiene and cleanliness standards ✅ Helping with day-to-day operations to keep things running smoothly What We’re Looking For: ✔️ Previous experience in a café or food service role (barista experience is a bonus!) ✔️ A positive attitude and great communication skills ✔️ Someone who enjoys engaging with customers and making their day better ✔️ Reliable, hardworking, and a team player This is a fun, hands-on role with a great opportunity to be part of a growing food business. If you love good food, and creating memorable experiences for customers, we’d love to hear from you! 📩 Apply now and let’s chat!
About Us: We are a well-known coffee shop in the heart of the city, committed to providing our customers with the best quality coffee, specialty drinks and excellent customer service. Job Description: The Barista is responsible for preparing and serving beverages, handling payments, maintaining cleanliness and organization of the coffee shop. They must fulfill customer orders in a timely manner, while ensuring all beverages are prepared to our high standards. Responsibilities: Prepare various beverages such as espressos, cappuccinos, lattes, and teas Handle cash and card payments accurately. Maintain a clean and organized work area Ensure all equipment is properly cleaned, maintained and operated Interact with customers in a friendly and professional manner, providing knowledgeable menu suggestions and up-selling products as appropriate Requirements: Experience in a similar role preferred but not essential Knowledge of coffee and other beverage preparations Excellent customer service skills Ability to work in a fast-paced environment and handle multiple tasks efficiently Must be able to work a flexible schedule, including mornings, evenings and weekends Good communication skills Ability to work in a team. If you are enthusiastic, hardworking and passionate about coffee, we invite you to apply for this exciting opportunity.
We're looking for Waiters and Runners for a fine dine restaurant in Croydon. Accommodation (single room) is provided. A Waiter’s main responsibility is to ensure that customers have an enjoyable dining experience. You should have excellent customer service skills, greet customers in a polite and friendly manner, provide them with menus and suggest seasonal specials. You will also be the point of contact for bills and return of any funds. You will take the customers’ orders and deliver them to the kitchen staff for preparation. Confirming that the food items match the orders and delivering them at the tables Inquiring if the customers are satisfied, giving bills and processing payments Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials
COMMUNITY CENTRE MANAGER, WAKEFIELD Are you passionate about creating outstanding customer experiences? Are you ready to shape the future of our community centre and make a real difference to our community? Then we want to hear from you! About the Role We have an exciting opportunity, which will suit a candidate who has the drive to promote, develop and effectively manage the smooth running of our community centre in Wakefield. As Centre Manager you will work to ensure that Lightwaves is a friendly, well-managed facility that operates for the benefit of the local community within a sustainable framework. This role will suit someone who is self-motivated and can work autonomously as well as lead and manage their team to deliver effective customer service. We are looking for a can-do and organised Centre Manager with a passion for working with and for the community, and who will manage our centre, support engagement, and foster a sense of belonging within the community. As our Centre Manager you will take the lead working with staff, customers, partners, hirers, and the local community raising awareness of the Centre’s work and ensuring its sustainability. You will be responsible for various aspects of facilities management, health and safety, planning and delivering projects within the centre, managing a small team, and financial management and planning. Your excellent communication skills, both written and verbal, will be matched with a friendly and professional manner. You will need to be flexible in your working approach, working both independently and as part of a team to deliver the charity’s aims. This will involve working evenings and occasional weekends.. About You We are looking for a strong manager with excellent organisational and people management skills. Ideally including: - Experience in Community, Leisure or Sports Centre Management at a senior level (e.g., Senior Instructor, Deputy Manager, or Manager). - It will be desirable that the post holder has a recognised qualification in Leisure/Community Centre Management, Sports Development or related subject or a minimum of 3 years experience - The ability to prioritise workloads and manage multiple responsibilities - First Aid Qualification (minimum 16 hours). - Full UK driving license. - Good IT skills, and specifically Microsoft Word, Outlook, and Excel. About Us Lightwaves Community Trust operates as a charity to deliver high quality community and sport facilities to the local community. The Centre also provides a home to a number of not-or-profit tenant organisations and Wakefield College, who use the building to provide services, support, advice and information to local people and young people. The Trust’s charitable aims are to provide a space where local people can come to socialise, access support and simply relax and have fun. If you would like to learn more about our opportunity, please request a Full Job Application Pack. We would welcome applications from candidates with experience in roles such as Senior Duty Manager, Assistant Manager, Operations Manager, Fitness Manager, Front Office Manager, Leisure Manager, Club Manager, General Manager, and many others.
We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties - Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities. - Ensure compliance with food safety regulations and health standards to maintain a safe dining environment. - Oversee food production processes, ensuring high-quality culinary standards are met consistently. - Develop and implement training programs for staff to enhance their skills in hospitality and customer service. - Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage. - Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles. - Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills - Proven leadership abilities with experience in managing restaurant teams effectively. - Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike. - A solid understanding of hospitality principles and customer service excellence. - Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £35,000-£37,000 per year (plus service charge and bonus)
We are seeking focused and enthusiastic Chef to support our head chef and join the dynamic back of house team. The ideal candidate will play a crucial role in delivering exceptional guest experiences by providing outstanding customer service, assisting with food preparation, being attentive, vigilant and a team member- willing to collaborate under pressure, and multi-task the various positions in the kitchen. We are seeking an individual who is accustom to working and navigating a a fast-paced environment and whilst also retaining a true passion for hospitality. - Responsibilities Assist with food preparation and presentation in accordance with food safety standards. Multi-roling various kitchen orders from Head chef. Provide information about menu items. Maintain cleanliness and organisation of the kitchen/ BOH area, including surfaces, appliances and utensils. Collaborate with kitchen staff to ensure timely service and address any guest inquiries or concerns, including food safety and hygiene information. Uphold high standards of food safety and hygiene practices throughout the establishment. Manage time effectively to ensure all tasks are completed promptly during busy periods. - Skills Previous experience working in a kitchen as a chef or alongside a senior chef is *ESSENTIAL* Strong understanding of food safety regulations and practices. Excellent attitude friendly and approachable demeanour to uphold collaboration and sustain morale. Strong time management skills to handle multiple tasks efficiently in a fast-paced setting. A keen interest in culinary arts is encouraged, alongside a willingness to learn and grow within the role.
Jump to main content Our roles Apprenticeships Bar and waiting apprentice Chef Apprentice Team Leader Apprentice Bar & waiting Bar Staff Waiting Staff Team Leader Brewing & Brands Brewing & Engineering Cellar Services Drivers & Logsitics Production & Warehouse Sales & Marketing Head Office Customer service Finance HR IT Legal & Risk Marketing & Digital Property Trading Transformation & Operational Excellence Kitchen Kitchen Manager Chef Kitchen Assistant Pub Management General Manager Assistant Manager Regional & Area Management Franchisee Opportunities Working here Our Benefits Our Culture Our Commitments Our Values & Behaviours Inclusion & Diversity Our employee led inclusion groups pint of Perspective podcast Our brands Chef & Brewer Crafted Pubs Farmhouse Inns Flaming Grill Greene King Pubs Hungry Horse Metropolitan Pubs Pub & Carvery Pub & Dining Pub & Grill Venture Hotels Stories Apprenticeships Bar & Waiting Brewery Kitchen Head Office Management Inclusion & Diversity View all Stories Chef Full time Golden Lion (St James's) , St James's , SW1Y 6QY Upto £12.50 per hour Apply Now Save Job Job description As a Chef, your passion for all things food, and the desire to make the perfect dish every time, is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast-paced service, you’ll soon become an invaluable member of the kitchen team. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Wage Stream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… As a Chef, you will… Prepare, cook, and present food that meets specs and customer expectations Maintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire team and visitors Communicate clearly with your team in order to provide high-quality meals to customers on time Keep up to date with new products, menus, and promotions What you’ll bring to the kitchen: Ability to work under pressure in a busy kitchen and pull together as a team when needed A passion for delivering tasty and well-presented meals to customers each and every time Willingness to get stuck in, learn new skills and help out in different areas kitchen when needed Your experience and skills include: Ability to work well under pressure in a fast paced environment Ability to work cohesively and collectively as part of a team to follow food saftey, HACCP and Health and saftey practices a must
Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!
We are looking for a friendly and reliable individual to join our team at Fisherman in Greenwich. The role involves working at the till, taking orders, and operating the fryer to prepare fresh, high-quality food. No experience? No problem! We’re happy to provide full training to ensure you feel confident and supported in your role. All we ask is that you bring a positive attitude, strong customer service skills, and a willingness to learn. This is an excellent opportunity to join a welcoming team, gain hands-on experience, and grow within a fast-paced, supportive environment. Apply today and start your journey with us!
Sales Representative Sales and Customer Service Do you have great customer service good work ethic and would like to build your own business? Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. We represent some of the most well-known brands in the country and current expansion means that we are looking to develop their team of customer service and sales representatives. Successful applicants can enjoy: An Immediate Start in a fun and social environment Uncapped commission only earnings paid weekly Great progression opportunities for ambitious candidates National and International Travel Opportunities Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential environment.
As a Sales Advisor, you will play a pivotal role in driving sales growth by advising and supporting customers on underfloor heating products and systems. Your goal will be to understand customer needs, provide tailored solutions, and build long-lasting relationships that contribute to our company’s success. Key Responsibilities ** Customer Engagement:** Act as the first point of contact for customer inquiries via phone, email, or in-person (events). Build rapport with customers, understand their needs, and provide expert advice on suitable underfloor heating products and systems. ** Sales Process Management:** Prepare and follow up on quotes, ensuring timely communication with customers. Proactively identify and pursue new sales opportunities to meet and exceed targets. Maintain a pipeline of leads, ensuring accurate record-keeping in the CRM system and timely follow ups and call backs on provided estimates. ** Technical Knowledge:** Stay up-to-date with product specifications, installation requirements, and industry trends. Educate customers on the benefits, energy efficiency, and installation of underfloor heating systems. ** Collaboration:** Work closely with the technical and operations teams to ensure seamless delivery and installation for customers. Work collaboratively with the wider sales team. Provide feedback to management on customer needs, market trends, and potential improvements. ** Customer Satisfaction:** Ensure a positive customer experience by addressing questions and resolving any concerns promptly and professionally. Qualifications and Skills Preferred: Proven experience in a sales or customer service role. Strong communication and interpersonal skills. Ability to understand technical information and explain it to customers in a clear and approachable manner. Proficiency in using CRM systems and Microsoft Office Suite. Self-motivated with a results-driven approach. Desirable: Knowledge of underfloor heating systems or related products. Experience in B2B and B2C sales. Familiarity with energy-efficient or sustainable solutions. ** What We Offer** Competitive base salary plus commission. Comprehensive training on products and systems. Opportunities for career development and progression. Supportive and dynamic work environment. Employee discounts on company products.
Boarhunt Garage and Recovery is one of the most established and respected roadside rescue and recovery providers in the South of England. We are looking for Control Room Operatives to join our team on a permanent basis. In this role, you will work in a fast-paced, high-pressure control room environment, handling telephone and computer-based dispatch systems. You will be responsible for receiving customer calls and efficiently allocating resources to assist drivers experiencing breakdowns or road traffic incidents within our operating area. Key Responsibilities: • Answer incoming calls professionally and efficiently. • Communicate and dispatch jobs to the appropriate recovery teams. • Provide customers with timely updates on their service requests. • Maintain and update records within the computer system. • Deliver a high standard of customer service in a professional and friendly manner in a fast-paced environment. Skills & Experience Required: • Strong customer service and interpersonal skills. • Clear and effective communication abilities. • Ability to work under pressure in a busy control room. • Great customer support and telephone manner • Experience handling large volume of calls. • Proficiency in Windows-based applications (full training on our systems will be provided). • Good geographical knowledge of the region. Shift Available: • We are recruiting for both day and night shift controllers, including weekends. Benefits: • Company pension • Training - we will offer full training • Supportive team environment • Overtime opportunities Schedule: • Day shifts • Night shifts • Weekend availability required If you thrive in a dynamic environment and have the skills to excel in a control room role, we’d love to hear from you. Apply today to join our dedicated team!
Salary: Negotiable based on experience Office based - Hemel Hempstead location Job Type – Permanent Promise Promo, a well-established supplier of promotional products, is looking for an enthusiastic and motivated Sales Executive / Account Manager, on a permanent basis, based in our Hemel Hempstead office. Commission here is uncapped, so the sky is the limit! This role will involve looking after an existing client base, with the view to generate revenue from these accounts, and to win new business from customers you obtain yourself. This is a fantastic opportunity for the right candidate to further their career with an exciting, fast-paced and expanding company. Someone with a positive attitude that can work using their own initiative and that has the drive and determination to succeed in this role, is key. We are looking for someone who has sales experience and who is a self-starter, to hit the ground running. You will obtain and win new business through various channels, including telephone, email, social media, and face-to-face meetings. Creating and nurturing relationships, with the aim of becoming a full Account Manager. Key Responsibilities: Account Management of an existing client base Identifying and exploring new opportunities, seeking to win new business Building rapport to ensure longevity of business relationships Preparing quotes for clients and ensuring their requirements are met Liaising with suppliers to ensure all information provided to clients is accurate and correct Following up on client quotes to maximise sales opportunities Providing a high level of customer service – at all times Covering other Sales Managers on annual leave Assisting with general duties in the office - if required Required Skills: Sales/Account Management experience Strong customer service and communication skills Excellent numeracy and literacy skills Eager to achieve, enthusiasm and drive Positive, polite, and friendly manner Self-motivated, multi-tasking and hard working A team player, but with the ability to work on own initiative Experience with Microsoft packages (Outlook, Word, Excel) and with previous CRM systems is advantageous Previous experience in a similar role preferred, but not essential
Duties and Responsibilities: - Oversee daily operations of the takeaway and delivery service, including staffing, scheduling and inventory management. - Conduct performance evaluations and provide ongoing training and development for team members. - Handle customer inquiries, complaints, and feedback professionally and promptly. - Develop and implement marketing strategies to promote the takeaway and delivery service. - Ensure that all food products meet the food’s quality standards and specifications. - Manage online ordering platforms and ensure they are functioning correctly. - Manage financial aspects of the takeaway and delivery service, including budgeting, sales, expenses, and profitability, forecasting and reporting. - Ensure customer satisfaction by providing excellent service and addressing customer complaints. - Develop and implement policies and procedures to ensure compliance with food safety regulations. - Motivate and lead a team of staff to achieve sales and profit goals. - Ensure timely delivery of orders and monitor driver performance. - Monitor and maintain inventory of food, beverages and supplies. Skill/experience/qualifications: - Relevant experience in a similar role - Proven ability to lead and manage a team - Familiarity with online ordering platforms and delivery management systems - Strong understanding of food safety regulations - Knowledge of health and safety regulations applicable to food service - Experience with inventory management and financial reporting - Strong communication and customer service skills - Passion for culinary arts, creativity in menu development, and an understanding of current food trends - Experience managing delivery drivers
Job Title: Operational Manager Location: Bridgwater Job Type: Full-time, Permanent Salary: £37,000.00 - £40,500.00 per year Additional Pay: Performance Bonus, Tips About Us Kaspa’s Dessert is a leading dessert restaurant dedicated to providing high-quality sweet treats and excellent customer service. We are seeking a dedicated and experienced Operational Manager to oversee our restaurant's daily operations and drive business success. Job Overview As the Operational Manager, you will be responsible for the overall management of the restaurant, ensuring smooth daily operations, staff efficiency, and exceptional customer service. Your role will involve overseeing financial performance, maintaining operational standards, and implementing strategies to enhance productivity and sales. Key Responsibilities ⦁ Oversee daily operations, ensuring all departments function efficiently. ⦁ Recruit, train, and manage staff, creating a positive and productive work environment. ⦁ Organise staff shifts and scheduling to optimise productivity. ⦁ Lead by example to provide outstanding customer service and ensure customer satisfaction. ⦁ Attend and actively contribute to weekly management meetings. ⦁ Work closely with food and drink suppliers to ensure stock availability and cost control. ⦁ Ensure strict adherence to food safety and sanitary regulations. ⦁ Maintain financial oversight, including revenue tracking, cost control, and budget management. ⦁ Monitor and audit inventory levels, ordering stock as necessary to meet demand. ⦁ Address and resolve operational challenges, ensuring high service standards. ⦁ Plan and develop new menu items in collaboration with management. ⦁ Implement effective sales and marketing strategies to increase revenue. ⦁ Handle cash management and ensure company policies regarding cash, equipment, and property are followed. ⦁ Oversee facility maintenance and report any issues promptly. ⦁ Maintain a safe and compliant working environment for all employees. Requirements Experience ⦁ Minimum 2 years of experience in restaurant management (preferred). ⦁ Minimum 2 years of experience in bar management (preferred). Skills & Qualifications ⦁ Strong leadership and management skills. ⦁ Excellent communication and customer service abilities. ⦁ Ability to multitask and handle a fast-paced restaurant environment. ⦁ Financial acumen, including budgeting and sales forecasting. ⦁ Knowledge of food safety and sanitation regulations. ⦁ Problem-solving and decision-making skills. ⦁ Certifications & Licences: ⦁ Driving Licence (preferred). Benefits ⦁ Performance-based bonus ⦁ Tips ⦁ Company events ⦁ Company pension ⦁ Discounted or free food ⦁ Employee discount ⦁ UK visa sponsorship (if required) Work Schedule ⦁ Monday to Friday ⦁ Weekend (If needed) ⦁ Overtime availability ⦁ Weekend availability required Location Requirement Candidates must be able to reliably commute or plan to relocate before starting work in Bridgwater. If you are a motivated and experienced restaurant manager looking to take on a dynamic leadership role, we would love to hear from you. Apply today and become part of the Kaspa’s Dessert team! Work Location: In-person
Property Manager – GH Property Hub Ltd GH Property Hub is looking for a self-motivated and ambitious Property Manager to join our growing team. In this role, you will receive full training to bring in new business, helping you develop essential skills in sales and property management. Additionally, you will be trained to become an Inventory Clerk, earning extra income per report—another great incentive to maximize your earnings. This is not just a job; it's a career opportunity. The more business you bring in, the more you earn. How far you go depends on your drive and ambition. While this is a junior role, we are looking for someone who sees a long-term future in property management. If you prove yourself during the six-month probation period, you will receive a promotion, salary increase, and higher commission rates. We want someone ready to make their mark in the business, with the ambition to grow into a senior management role within the firm. Key Responsibilities: - Receive training to generate new business opportunities. - Act as the primary point of contact for tenant queries. - Ensure timely collection of rent and payments. - Oversee daily property operations, ensuring efficiency and compliance. - Coordinate maintenance, repairs, and inspections to maintain property standards. - Manage administrative tasks, including updating property records and lease documentation. - Respond promptly to emergencies and resolve urgent issues. - Foster strong tenant relationships and provide excellent customer service. - Negotiate and review costs to maximize efficiency. - Maintain communication with directors, escalating issues when necessary. - Receive training as an Inventory Clerk and earn extra income per report. Requirements: - Keen to learn new knowledge of property management and relevant legislation. - Become Familiar with property management software - Excellent organisational and time-management skills. - Ability to work independently and manage multiple tasks effectively. - Strong communication and problem-solving skills. - A proactive, self-motivated attitude with great attention to detail. - Experience in residential property management/lettings is preferred, but candidates with a strong customer service background and a passion for property will also be considered. What We Offer: - Salary: £12,000 per annum. - Commission: 10% on both sales and lettings. - Additional Earnings: Paid per inventory report completed. - Career Growth: After 6-month probation, promotion, salary increase, and higher commission rates. Long-term opportunity to grow into a senior management role. Working Hours: - Monday to Friday: 9 AM – 5 PM - Saturday: 10 AM – 3 PM If you are ambitious, hardworking, and eager to build a future in property management and Property sales, we want to hear from you! Apply today and start your journey with GH Property Hub.
· Take incoming calls · Deal with non-contract customer service issues (e.g. delivery tracking, send certificates of conformity/data sheets, provide order/delivery updates) · Order Processing · Complete supplier questionnaires for new customers and credit application forms for new suppliers · Purchase consumables and equipment for own use · Keep certification up to date: Constructionline Gold, RISQS, Achilles Linkup · Responsible for HSQE Management System and ensuring it is ISO Compliant · File documents and organise central filing system
Wedding & Events Coordinator – Ponden Mill Weddings Ltd Location: West Yorkshire (near Haworth) Ponden Mill Weddings Ltd is a well-established wedding venue set in the heart of West Yorkshire, near the picturesque village of Haworth. Housed in a beautifully restored 1791 cotton mill, surrounded by stunning countryside and nestled alongside a river, Ponden Mill offers breath-taking outdoor spaces for couples to enjoy on their special day. We are owner-managers dedicated to growing our business, and as part of this expansion, we are seeking an experienced and innovative Wedding & Events Coordinator. We are looking for someone who shares our passion for creating seamless, unforgettable wedding experiences—not just on the big day, but throughout the entire planning journey. About the Role As a Wedding & Events Coordinator, you will play a crucial role in ensuring that each couple’s experience with us is positive, proactive, and stress-free. From the initial enquiry to the final moments of their wedding day, you will be the primary point of contact, offering support, guidance, and expertise. Key Responsibilities - Client Relations & Bookings: - Responding to enquiries from our website and external advertising platforms (Hitched, UK Bride, Bridebook, etc.). - Maintaining and updating these platforms with fresh content and photographs. - Scheduling and conducting venue viewings, securing bookings, and guiding couples through the planning process. Event Planning & Coordination: - Managing all communications with couples, including timelines, planning calls, emails, and diary management. - Organising open days and other events such as supper clubs. - Overseeing wedding day setup and coordination, ensuring smooth execution by liaising with suppliers, registrars, and staff. - Creating and distributing staff rotas for wedding days. - Collaborating with the kitchen team to coordinate catering requirements and wedding day timelines. - Managing bar stock and ensuring drinks service aligns with the agreed schedule (e.g., reception drinks, toasts). Sales & Business Growth: - Utilising upselling techniques to enhance wedding packages and increase revenue in line with agreed KPIs. - Working towards realistic sales targets as part of our business growth plan, with generous commission incentives for meeting goals. - Collaborating with the business owners to continuously review and improve all aspects of our services. What We’re Looking For: - Previous experience in wedding/ event coordination. - Strong organisational and time-management skills. - Excellent communication and customer service abilities. - A proactive and detail-oriented approach to event planning. - Ability to work independently as well as part of a team. - Confidence in managing multiple events and liaising with vendors and suppliers. - Sales experience with a focus on meeting targets and upselling. - Flexibility to work evenings and weekends as required for weddings and events. What We Offer: - Competitive salary with a generous commission structure. - The opportunity to work in a truly unique and picturesque venue. - A dynamic and supportive team environment - The chance to play a key role in an exciting phase of business growth. If you’re passionate about creating unforgettable wedding experiences and want to be part of a growing business, we’d love to hear from you! To Apply: Please send your CV and a cover letter outlining your experience and why you’d be a great fit for Ponden Mill Weddings Ltd.
Seeking experienced retail staff Seeking someone who is hardworking and reliable. preferably someone with IT knowledge and experience. Online selling and social media knowledge a bonus Be able to work flexible days and hours, Part time and full time is available, Must have excellent customer service and be able to work on own initiative Be able to take instructions and carry out duties. The job role will be working in the store and helping in daily tasks
Experienced Receptionist needed for a high volume restaurant in SE1 Requirements : - A minimum of 2 years of experience as Receptionist in a fine establishment - A passion for customer service - Work well under pressure - Well spoken and with a great attitude - A team player What we offer Full time contract £14.50 p/h + excess troncs Opportunity to grow within the company
Anglian Windows is seeking a dynamic and motivated Marketing Agent to join our team. In this role, you'll be responsible for making appointments with potential customers, promoting Anglian's leading range of windows and home improvement services. You'll engage with prospects through phone calls, emails, and other communication channels, ensuring a smooth scheduling process while delivering excellent customer service. This is a fantastic opportunity to work with a respected brand in the home improvement industry and help drive growth through effective marketing strategies. Strong communication skills and a proactive attitude are essential.
Field Service Engineer – Forklift Trucks Salary: £30,000 - £45,000 + overtime Location: Basingstoke & Surrounding Areas Benefits: -Competitive salary -Company van & fuel card -Attractive company pension scheme -Sick pay -20 holidays plus bank holidays -Private medical insurance About Us: PHL is one of Europe’s largest forklift wholesalers, supplying high-quality equipment to dealers worldwide. Operating from our fast-paced Basingstoke site with nearly 1,000 forklifts, we are a growing company that values career progression and skill development. Role Overview: We’re looking for an experienced Field Service Engineer with strong electrical and mechanical expertise to join our team. You will be responsible for servicing, diagnosing, and repairing forklifts and material handling equipment at customer sites, ensuring minimal downtime and high-quality service. Key Responsibilities: -Carry out electrical and mechanical repairs, servicing, and maintenance on forklifts and material handling equipment. -Diagnose and efficiently resolve electrical faults. -Travel to customer locations for on-site service and repairs. -Ensure all work meets safety and quality standards. -Provide excellent customer service and technical support. -Complete job reports and documentation accurately. What We’re Looking For: -Strong electrical and mechanical engineering experience, particularly with forklifts or similar equipment. -UK driving licence (essential). -Ability to diagnose and resolve faults efficiently. -Good communication skills and a proactive approach. -Willingness to work independently and manage workloads effectively.
MLW.LTD is a part of one of the fastest growing marketing organisations across the Globe. At MLW.LTD, we believe in the power of people so we prioritise offering excellent customer service and equal opportunities. As one of the fastest-growing marketing organisations in the U.K, U.S, Europe & Asia we are constantly looking for the most ambitious individuals to join our team. As a Brand Ambassador, you will work alongside people who are aspiring to and succeeding in launching their own businesses.
Spanners Garage is a leading automotive repair and maintenance garage that has been serving the community for over 20 years. We pride ourselves on providing top-notch services and building lasting relationships with our customers. Our team of experienced mechanics is dedicated to delivering high-quality work and keeping our customers' vehicles running smoothly. Job Description: We are seeking a skilled and passionate Mechanic to join our team at Spanners Garage. The ideal candidate will have a strong background in automotive repair and maintenance, with a focus on delivering exceptional customer service. As a Mechanic, you will be responsible for diagnosing and repairing all types of vehicles, while providing excellent communication and customer service to our clients. Key Responsibilities: - Perform routine maintenance and inspections on customer vehicles - Diagnose and repair mechanical, electrical, and technical issues on various makes and models of cars - Communicate effectively with customers and provide recommendations for necessary repairs - Ensure all work is completed in a timely and efficient manner, following proper procedures and safety protocols - Keep detailed and accurate records of all services performed - Stay up to date on the latest automotive technology, tools, and techniques - Maintain a clean and organized work environment Qualifications: - Minimum of 3 years of experience as a Mechanic in an automotive repair shop - Strong diagnostic skills and problem-solving abilities - Knowledge of all aspects of vehicle repair and maintenance - Ability to work in a fast-paced environment and handle multiple tasks - Excellent communication and customer service skills - Attention to detail and a commitment to producing quality work - Valid driver's licence
To lead shifts when assigned by line manager, taking responsibility for delivering brand standards in, but not limited to cash management, opening the unit, preparing for the shift, closing the unit, orders, monitoring and delivering high standards of customer service, accepting deliveries.
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
As a Barista at Quill’s specialty coffee brunch bar, you will play a vital role in creating an exceptional coffee experience for our guests. Your primary responsibilities will include crafting high-quality espresso beverages, preparing food items, and providing outstanding customer service in a vibrant and welcoming atmosphere. Key Responsibilities: 1. Coffee Preparation: Skillfully brew and serve a variety of espresso-based drinks, filter coffees, and specialty beverages, adhering to our recipes and presentation standards. 2. Customer Service: Engage with customers warmly and knowledgeably, taking orders, making recommendations, and ensuring a positive dining experience. 3. Food Preparation: Assist in preparing brunch items, including pastries, sandwiches, and other menu offerings, ensuring freshness and quality. 4. Equipment Maintenance: Maintain and clean coffee equipment, grinders, and workstations, ensuring a hygienic and efficient workspace. 5. Product Knowledge: Stay informed about our coffee origins, brewing methods, and menu offerings to educate customers and enhance their experience. 6. Team Collaboration: Work collaboratively with team members to ensure smooth operations during busy service periods. 7. Inventory Management: Assist in monitoring inventory levels, restocking supplies, and placing orders as needed. Qualifications: • Passion for coffee and specialty brewing techniques. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining attention to detail. • Previous barista experience is essential. Join us to be a part of a dynamic team that celebrates coffee culture and creates memorable moments for our guests!
We are seeking a reliable and experienced Courier Driver to join our team. As a Courier Driver, you will be responsible for transporting packages and goods safely and efficiently to their designated locations. If you have a passion for driving, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Safely transport packages and goods to various locations - Load and unload items from your vehicle - Communicate effectively with customers and colleagues - Adhere to all traffic laws and regulations - Maintain delivery records accurately Experience: - Customer service experience - Ability to handle heavy lifting when loading and unloading items - Familiarity with warehouse operations is a plus - Excellent communication skills - Valid driver's license with a clean driving record Must have: - Your own car - Full UK driving license - Valid passport / birth certificate - Visa / Resident permit ( if applicable) - Proof of address - National insurance number If you are looking for a dynamic role that offers variety and the opportunity to be on the move, this position is perfect for you. Join our team as a Courier Driver and be part of a dedicated team committed to delivering exceptional service.
A waiter/waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring customer satisfaction. They must be knowledgeable about the menu, be knowledgeable with allergies, assist with any special requests, and maintain a clean and organized dining area. The role requires strong communication, multitasking, and a positive attitude to create a welcoming atmosphere for guests.
Hey lovely people! We are looking for superstar baristas. We are a catering company that works in corporate. There are many sites in London but this one is particular needs a very special addition to the family. Key Responsibilities ☕ Coffee Preparation: Expertly prepare and serve a variety of coffee and other beverages to a high standard. 🍳 Food Service: Assist with lunch prep and other food prep 😊 Customer Service: Provide friendly, efficient service, engaging with customers to ensure a welcoming atmosphere. 🔄 Café Operations: Assist in general café duties, restocking, and maintaining cleanliness. 🚀 Team Player: Work collaboratively with the team to ensure smooth and efficient service. What We’re Looking For ✔️ Barista Experience: Minimum 1 year experience making coffee, including latte art and working with specialty coffee. ✔️ Customer-Focused: A friendly, positive attitude with strong communication skills. ✔️ Food Handling Skills: Experience with basic food prep, display and lunch service. ✔️ Efficiency & Multitasking: Ability to work in a fast-paced environment while maintaining quality. ✔️ Reliability & Teamwork: A proactive, dependable team player who takes initiative. We offer: -Mon to Fri 8:30 to 16 shift -35 hours contract -Extra shift available -13.85 an hour. -Unlimited coffee in a day and meals included. -28 days holidays (inc Bank holidays) And many more… :) If you think you fit the description and willing to start a new experience don’t hesitate in contacting me! Looking forward to hearing from you!
We are looking for a talented Receptionist to join our team here at Oblix. Our Receptionists are charismatic, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic grill. Life at oblix At Oblix, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our classic grill, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do What We Look For Our ideal candidate embodies our values and the following: - A genuine love for hospitality - Proven experience as Receptionist/Host in a luxury high-volume restaurant - A natural team player who is in sync with a large team - Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. ** Ready to create some magic?** Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
We are currently looking for a positive-thinking and hardworking Waiter/ess to join the Homeslice family on an exciting new adventure. The Homeslice experience is about far more than making great pizza. We aim to create a relaxed, friendly and fun environment. Join a group of passionate and experienced people with no negativity and lots of team focus. Homeslice aims to bring culinary integrity to the ubiquitous pizza through a menu of fresh, seasonal 20” pizzas, available whole or by the slice, served alongside locally sourced beers and natural wines by the carafe. This is an excellent opportunity for anyone looking to grow with this privately owned restaurant group at an exciting time in their development. As a Waiter/ess, you will: · Consistently deliver excellent customer service with a smile · Serve all products to Homeslice brand standards · Maintain great knowledge of products and our story · Be passionate about what you do and demonstrate initiative · Engage in Homeslice brand training and demonstrate a willingness to learn In return, we offer: · Competitive hourly rate · Hourly accrued holiday pay · Further career opportunities and excellent training · Free pizza on shift · Staff parties and events · Cycle to work scheme · 25% discount outside of working hours · 5-A-Side football bi-weekly games
Waitress customer service
We are currently looking for an experienced, positive-thinking and hardworking Assistant Manager to join the Homeslice family! The Homeslice experience is about far more than making great pizza. We aim to create a relaxed, friendly and fun environment. Join a group of people who are passionate and experienced with no negativity and lots of team focus. Homeslice aims to bring culinary integrity to the ubiquitous pizza through a menu of fresh, seasonal 20” pizzas, available whole or by the slice, served alongside locally sourced beers and natural wines by the carafe. This is an excellent opportunity for anyone looking to grow with this privately-owned restaurant group at an exciting time in their development. As an Assistant Manager you will: · Maintain the Homeslice customer service standards and ensure these are delivered consistently by all team members with a smile · Ensure tasks are only performed by trained and friendly team players · Motivate and effectively communicate with the team to ensure the efficient operation of Homeslice · Assist the General Manager in delivering on-time reporting · Work closely with the Head of Operations to improve skills and abilities In return we offer: · Competitive Salary · Further career opportunities and excellent training · Free pizza on shift · Staff parties and events · Cycle to work scheme · 50% discount outside of working hours · 5-A-Side football bi-weekly games
Calling all Hair Stylists! We are looking for exceptional creatives to join our exceptional salon. We guarantee that you will be busy, have fun and master new skills! We offer a competitive salary, ongoing training and a supportive, friendly work environment. Responsibilities: Providing a range of hairdressing services to clients, including cutting, coloring, and styling Building and maintaining client relationships through excellent customer service. Keeping up to date with the latest hair trends and techniques. Requirements: Must have min NVQ level 2 & at least 2 years experience in the industry Excellent communication and customer service skills. If you are a talented and enthusiastic hair stylist looking for a new challenge, we would love to hear from you!
Manage daily restaurant operations, including staffing, inventory, and scheduling. Ensure exceptional customer service and resolve customer enquiries or complaints effectively. Train and supervise the team to deliver outstanding service. Ensure compliance with food safety and health regulations. Monitor and control costs to achieve profitability targets. Develop and implement an operational plan to improve efficiency, sales, and customer satisfaction. Oversee ordering and stock management to maintain optimal inventory levels. Collaborate with the kitchen team to maintain high food quality and presentation.
Responsibilities: Diagnose hardware and software issues on desktops, laptops, and other electronic devices. Repair or replace faulty components such as screens, keyboards, hard drives, and motherboards. Install, update, and troubleshoot operating systems and software applications. Perform virus removal, data recovery, and system ooptimisation Assemble and upgrade PCs based on customer requirements. Provide excellent customer service and technical support. Ensures all completed work is documented in the system for billing and warranty purposes. Requirements: Previous experience in computer repair and troubleshooting. Strong knowledge of Windows, macOS, and basic networking. Ability to diagnose and fix common hardware and software issues. Good problem-solving skills and attention to detail. Strong communication skills to assist customers effectively.
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
Are you passionate about providing excellent customer service and creating a welcoming atmosphere? Grand Concerto Hotel, a stunning new hotel opening soon, is looking for a friendly, organized, and enthusiastic receptionist to join our team. Position: Receptionist Location: 164-166 Sussex Gardens, Tyburnia, London Key Responsibilities: Greet and check-in guests with a friendly, professional demeanor. Manage phone calls and emails, providing information and assistance to guests. Handle guest inquiries, requests, and complaints in a timely and efficient manner. Ensure that the reception area is always clean, organized, and inviting. Assist with reservations and provide information about hotel amenities and services. Work with other hotel departments to ensure smooth operations. Qualifications: Previous experience in customer service or as a receptionist is preferred but not required. Excellent communication and interpersonal skills. A positive attitude and the ability to work well in a team. Strong attention to detail and organizational skills. Proficiency in basic computer systems and hotel management software is a plus. Ability to work flexible hours and handle a fast-paced environment. Why Join Us: Be part of a brand-new hotel and help shape our guest experience from the ground up. Competitive salary and benefits. Opportunities for career growth in a dynamic hospitality environment. Work in a friendly and supportive team. If you're passionate about hospitality and eager to make a difference at a newly established hotel, we’d love to hear from you! Apply today to become part of the Grand Concerto Hotel family.
- Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.
Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.
Caffe concerto it’s looking for an Chef to join our company. We are currently seeking enthusiastic and energetic individuals to join our dynamic team as Sandwich Makers and Salad Makers. If you have a passion for creating delicious and fresh meals and are willing to learn, we want to hear from you! Responsibilities: - Prepare and assemble sandwiches and salads to order - Ensure high standards of food hygiene and presentation - Maintain a clean and organized work station - Provide excellent customer service Requirements: - No prior experience needed; willingness to learn and a positive attitude are essential - Strong attention to detail and ability to work in a fast-paced environment - Good communication and teamwork skills - Flexibility to work various shifts, including weekends and holidays - Competitive hourly wage - Opportunity to work in a friendly and supportive environment - Room for growth and development within the company Job Type: Full-time, Permanent Salary: 12.50 Including Service Charge
About the job We are seeking a confident and experienced Reception Supervisor to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Reception Supervisor, you will: Be responsible for the day-to-day supervision of the Front Office Team, from customer service to administration Ensure that the team offers a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Undertake and oversee Front Office administrative tasks in accordance with Company standards, procedures and legal obligations Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Quest Apartments Hotels, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however, we are looking for candidates who have the right attitude to learn, good problem-solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Reception Supervisor. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations worldwide. Required skills: Time Management, Decision Making, Customer Service, Leadership, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving £12.10 per hour Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.