1000+ Best functional Jobs in United Kingdom (June 2025) - page 2

Graphics Designer We are looking for a creative and detail-oriented Graphic Designer with UI/UX experience to join our team. This role will involve collaborating with the Marketing and IT teams to design visually stunning graphics and enhancing the user experience (UX) and user interface (UI) for our website and mobile app alongside the end customer’s software applications. The ideal candidate should have a strong understanding of branding, design principles, user behaviour, and digital product awareness. Key Responsibilities: Work closely with the marketing team to design creatives for promotions, email campaigns, and landing pages. Collaborate with the IT team to design and refine the UI/UX of the company website and mobile application. Create wireframes, prototypes, and user flows to ensure seamless navigation and user-friendly experiences. Work on designing intuitive interfaces that enhance usability and engagement. Optimise web and mobile app designs based on analytics, A/B testing, and user feedback. Ensure mobile-first and responsive design principles are followed for cross-device compatibility. Work closely with developers to ensure seamless implementation of UI/UX designs. Coordinate with the marketing team to align visuals with brand identity and campaign goals. Conduct design presentations to key stakeholders, explaining creative rationale and user experience improvements. Stay updated with the latest UI/UX trends, tools, and best practices to bring innovation to designs. Conduct user research and usability testing to gather feedback on designs. Identify and address UX pain points to enhance conversion rates and customer satisfaction. Analyse heatmaps, user flows, and behavioural data to refine UI/UX strategies. Education and Skills: Bachelor’s degree in computer science, any certificate in Graphic Design, UI/UX Design, Visual Arts, or a related field.3-5 years of experience in graphic design and UI/UX, preferably in an e-commerce or digital environment. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD), Figma, Invision, or Sketch. Strong understanding of UI/UX principles, typography, theming, and branding. Experience designing responsive and mobile-first interfaces. Knowledge of HTML, CSS, and front-end development basics is a plus. Familiarity with user research methods, A/B testing, and usability testing. Creative thinker with a strong eye for aesthetics and user experience. Detail-oriented with the ability to multitask and meet deadlines. Strong collaboration and communication skills to work with cross-functional teams. Problem-solving mindset to tackle design and user experience challenges.

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PRS Recruitment

Waiter / Waitress DBS

Job Opportunity: Agency Waiters for School Events Location: Various Schools Position: Agency Waiter Type: Casual / Event-Based We are currently seeking professional and reliable Agency Waiters to join our team for catering events in schools. This is an exciting opportunity to work in a dynamic and fast-paced environment, ensuring excellent service during school events such as functions, banquets, and other special occasions. Key Responsibilities: Provide high-quality table service during school events Set up and clear dining areas efficiently Ensure a positive experience for guests by delivering excellent customer service Work in a team to ensure smooth event operations Adhere to health and safety regulations at all times Requirements: Enhanced DBS check is mandatory (due to the nature of the work in schools) Ability to thrive in a busy and fast-paced environment Previous experience in waitering or catering is preferred Excellent communication and interpersonal skills Reliable, punctual, and professional appearance Flexibility to work evenings and weekends as required If you are passionate about delivering exceptional service and enjoy working in a lively setting, we would love to hear from you. To Apply: Please send your CV We look forward to hearing from you!

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Faizan Trading Ltd

Customer service supervisor

2 months ago

£28000–£30000 yearly

Full-time

Longsight, Manchester

E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).

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