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Vacancy details Location: Any Care Inspectorate Office Salary: £50,130 - £59,178 Hours: 140 hours to be worked over a 4-week period. Contract: Permanent Closing date: This is a rolling recruitment process so there is no closing date for applications. About us Join us and make a difference – for you, for everyone It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. We are beginning an extended campaign for inspectors over a number of months so if you are as passionate about high-quality care and learning as we are, and you’re experienced in the field, we’d love to hear from you. We are looking for talented people to join us in making a difference. We are a scrutiny body that supports improvement. That means we look at the quality of care in Scotland to ensure it meets high standards. We are responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public. Our vision is that people across Scotland experience high-quality care that meets their needs, rights and choices. Our values 1. Person-centred: we put people, empathy, compassion, and kindness at the heart of everything we do, 2. Respect: we value everyone's dignity and are respectful in everything we do, 3. Equity: we embrace diversity and nurture an inclusive environment where everyone is supported to achieve equal outcomes, 4. Integrity: we act impartially, fairly, and consistently, upholding transparency and accountability in all our actions, 5. Impact: we focus on making a positive impact for everyone experiencing care in Scotland whilst ensuring our work delivers the best value to the public Work-life balance Our desire is to achieve an effective and balanced way of working, which enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a four-week period. About you We’re looking for experienced professionals in health, social work, or social care with significant knowledge of sector challenges and policy developments. Whether your expertise lies in adult care, children and young people’s services, or early learning and childcare, you’ll have a strong track record of working with people, assessing care standards, managing conflict, and driving improvement. Strong communication, analytical, and leadership skills are essential, alongside a values-driven approach that prioritises people’s rights and experiences. We are recruiting across our inspection teams, with opportunities available in various regions of mainland Scotland. As an Inspector, you must be able to travel, with occasional overnight stays as required. What you will be doing as an inspector You’ll play a vital role in ensuring high-quality care across Scotland. Working closely with people experiencing care, providers, managers, and staff, you’ll listen to their experiences, assess services, and confidently advise on improvements. Whether inspecting adult and older people’s care, children and young people’s services, early learning and childcare, or supporting our registration or complaints teams, you’ll be making a real difference by promoting high standards and positive outcomes. The skills you need If you're looking to make a real difference in people's lives, we want to hear from you. While the basics are important, we’ll support your ongoing development throughout your journey with us. You’ll be confident in understanding and delivering high-quality care and learning across various sectors, whether for children, young people, adults, or older people. You’ll be resilient, adaptable, and able to work both independently and as part of a team. You’ll manage competing priorities, build effective networks, and have strong communication skills. Additionally, you'll excel at analysing information, making balanced judgments, and producing clear, concise reports focused on outcomes. You’ll be able to listen carefully to people of all ages to understand their experiences, needs, and what’s important to them. Whether working with service providers, managers, or staff, you’ll confidently advise and support improvements. Experience in delivering service improvements, applying good practice guidance, and managing change will be valuable. Above all, you’ll have a sound understanding of sector challenges and a passion for advocating for those receiving care. We need you to have a relevant qualification (minimum SCQF Level 9) and be registered or eligible to register with a professional body like the Scottish Social Services Council (SSSC), Nursing and Midwifery Council (NMC) or General Teaching Council (GTC). Please see further information at the bottom of this advert on recent updates to the registration process for the SSSC. All new entrants will start on the grade minimum for the role however we have a generous benefits package which is highlighted below. What next? You can also contact the recruitment team for further information. If you’re ready to apply now, please select the apply button on our website. This is a rolling recruitment process so there is no closing date for applications. We are committed to recruiting, retaining and developing a workforce that reflects the diverse communities that we serve. It is vital that we monitor and analyse diversity information so that we can identify how we can improve the way we meet the needs of our applicants and staff. To assist us to monitor the effectiveness of our equality and diversity practices, we would encourage you to complete the equalities monitoring form at the end of the application form. If you successfully complete our selection process, we’ll either confirm you’re the preferred candidate for a suitable vacancy (based on your specialism and location) or you’ll be invited to join our talent pool for future vacancies that would be suitable for you. Registration information and process As an inspector you will support the Assurance and Improvement Directorate to ensure that we meet our responsibilities as defined by the Public Services Reform Act 2010 and other relevant legislation. The successful applicant must be registered with a professional body (this can be NMC, GTCS, NMC, HCPC, SSSC), within three months of appointment. For SSSC registration, there is a specific registration category for Care Inspectorate Authorised Officers (AO). Regulated Care Inspectors who register with SSSC will do so as a Primary Authorised Officer under both types of work (Social Care and Children & Young People). Primary Authorised Officers will require to complete a Professional Development Award in Scrutiny and Improvement Practice within 5 years of initial registration. Employees will be expected to maintain registration with the same professional body throughout their employment with us. This includes employees working in authorised officer roles who are recruited to the Care Inspectorate based on their registration with the NMC, GTCS, HCPC or other recognised professional body. It is a contractual requirement to maintain registration with the same professional body and employees should not transfer their registration to the SSSC from another recognised professional body, including the NMC, GTCS or HCPC.

With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart. At Barchester we empower our home managers to be the best leaders they can be. You will be provided with a clear framework whilst still having the autonomy to manage your home with the additional support and infrastructure. We work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. It is an exciting time to consider joining the Barchester family. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. We are also leading one of the fastest growing new build programmes, aiming to open 10 brand new purpose-built homes per year. REWARDS PACKAGE Our Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Home Manager at Barchester we offer a competitive basic salary with bonuses up to 100%, essentially doubling your salary! We also offer additional quality based bonuses up to £10k. Our generous package includes: Automatic enrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salary Quality based bonuses up to £10k 8% ER Pension Package Career and development pathways A range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOU To join us as Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Inspirational leadership skills A passion for person centred care A successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skills Care home management, marketing and occupancy experience A strong understanding of safeguarding, CQC and compliance guidelines Ability to communicate with colleagues at all levels Experience creating strong links within the local community In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. Barchester can offer long term career growth and opportunities for ambitious and passionate managers who pride themselves on delivering high quality care. Due to our excellent rewarding excellence schemes, we are also very proud to be the only healthcare provider in the UK to be accredited as one of the best companies to work for. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. 7766

Job Title: Project Coordinator Intern About Us: We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. We want to ensure that everyone feels a sense of belonging here and we encourage, enable, and empower our people to foster inclusivity, build trust, and demonstrate respect for all across the organization. Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally. More than 98,000 employees over 120 countries already started their SLB journeys. Start yours now! If you would like to know more, please visit our website at https://www.slb.com/ Location: Aberdeen, UK Summary: To provide effective Project Coordinator Intern by interpreting their aftermarket requirements and ensuring that their agreed technical, commercial and legal scope of supply and or service is delivered to their satisfaction within budget. The evaluation of such requirements are in accordance with Cameron procedures, policies and associated financial strategies as established at local, divisional and corporate level within the organisation Responsibilities and Duties: • Comprehend Customer contractual conditions and specifications through established Contract Review process., • Managing projects through the strip, overhaul, repair & upgrade; ensuring delivery and margin are maintained/improved, • Management of parts & Rental deliverables, • Develop and issue shop packages corresponding to the plan and coordinate their effective and timely progress. Timely highlight and escalate any concerns that may impact the agreed deadline., • Actively and constructively communicate with the Project Manager, department Plant and the Customer to ensure status information is timely available throughout the work., • Organise appropriate meetings in the course of the work and issue minutes., • Maintain a record of all communications related to the work., • Accurate status and progress reporting of orders to management for accurate financial forecasting including margin and cash flow enhancement through budget control, correct invoicing and reduction in aged receivables, • Provide project plans and status updates to customers in a timely manner whilst working on a recovery plan if required, ensuring client has the most accurate information and solutions to any issues as soon as practicably possible, • Participate in improvement programs Essential requirements: • Last year in BSc or MSc in Business, Engineering or Project Management, • Lives in Aberdeen, UK, • Effective oral and written communication skills, • Good ability to work under pressure., • Ability to carry out job required under minimum supervision in a fast track and demanding environment., • Ability to manage time and resources effectively to meet Customer and Cameron deadlines and requirements, including Project Management skills., • Knowledge of Microsoft Office BlueFlex Scheme: We offer hybrid working with a combination of on-site & home working days to achieve the right work-life balance and allotted time for participating in volunteering and sustainability efforts. Certifications and Awards: • Top Score in the Disability Equality Index as “Best Place to Work for Disability Inclusion” in 2025., • Proud member of Business Disability Inn and Valuable 500 initiative., • Proudly ranked 4.3 out of 5 on Glassdoor for Equality, Diversity, and Inclusion., • Proudly ranked 4.1 out of 5 on Glassdoor for overall employee benefits., • Proudly ranked 4.2 out of 5 overall on Indeed. SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.

Job Description This postholder will work directly with children, young people and their families/carers who are impacted by disability. Their role is to carry out holistic, outcome focussed assessments that inform enabling packages of support for the families based upon their level of need. \n They will work to maximise quality of life and independence through enabling participation in community life through these packages as well as the development and coordination of information systems and resources to support families more generally. \n There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation. \n The post is based at Portlethen Family Resource Centre, within Portlethen Academy and sits within the area Social Work team for Children and Families. The team covers the local and catchment area, encompassing five local Primary Schools and visits to families at home are included as part of the role. \n Informal enquiries to Yvonne Waddell Tel: 01467 533033 \n For more information about living and working in Aberdeenshire, please click here \n Please feel free to read our guidance on Requesting Reasonable Adjustments at Interview, Guaranteed Interview and how to request Alternate Formats and Communication Support \n A Privacy Notice giving you information on the data we hold on you, what we do with that data, who we share your data with and your rights under GDPR is available here. Alternatively we can send a copy if you ask us to by emailing askhr@aberdeenshire.gov.uk. Requirements This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. \n This post has a minimum requirement of two references, one of these must be your current or most recent employer.

Yard Operative/Relief HGV Driver – Huws Gray Abeerdeen (Bridge of Don) - Keep Things Moving Behind the Scenes Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn't do it without our people and that's where you come in! We're now looking for a Yard Operative/Relief HGV Driver to join the team at our Aberdeen branch. If you enjoy working outdoors, being part of a practical team, and delivering excellent customer service, we'd love to hear from you. What you'll be doing: As a Yard Operative, you'll play a vital role in the day-to-day running of the yard. Here's what the job involves: • Helping customers find what they need – offering friendly, practical advice and sharing your knowledge of our products, • Handling deliveries – checking in goods, storing them safely and keeping everything organised, • Loading and unloading vehicles...

Looking for work with flexible hours? Full and Part time hours available, applicants must be of school leaver age (17+) We are now looking for multiple Self-Employed door to door Canvass Agents in your local area. Anglian Home Improvements is the UK’s largest home improvement company, and we are passionate about making the customer experience fantastic from the word go. From the first point of contact our customers are presented with knowledgeable, polite and enthusiastic individuals. What you’ll be doing: Working with a team in your local area door to door canvassing, following up on media campaigns and promotions. Speaking to our customers face to face about future upgrades to their properties, providing product and promotional information to generate appointments for our sales teams. Be part of a fantastic local team. Opportunity to rapidly progress to running your own team. What we offer: Comprehensive Training – No experience needed! Fun working environment. Introduce a colleague bonus! Flexible hours. Transport provided. Self-employed role with weekly paid commissions -This is truly a position where the more you put in the more you get out! Career Progression - Support for progression to run your own team with a company vehicle. If you have excellent communication skills, a positive attitude and a drive to succeed we want to hear from you. Apply Now Our Company is committed to monito...

Yard Operative/Relief HGV Driver – Huws Gray Abeerdeen (Bridge of Don) - Keep Things Moving Behind the Scenes.Be Part of Something Bigger at Huws Gray.Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us.Huws Gray, Huws Gray Plant & Tool Hire,

Kenton Black are recruiting for a permanent Senior Estimator position in Aberdeenshire. Our client, a well-established and highly respected civil engineering contractor with a strong presence across Scotland, is seeking an experienced Senior Estimator to join their commercial team. This permanent position offers an excellent opportunity to take a leading role in the bid and tendering process across a diverse portfolio of infrastructure and construction projects. Key Responsibilities: • Lead the preparation of detailed and accurate cost estimates for civil engineering and construction projects - Analyse drawings, specifications, and tender documentation to fully understand project requirements - Manage the tender process from initial enquiry through to submission and handover - Obtain and assess subcontractor and supplier quotations to ensure competitive pricing - Identify project risks and opportunities, providing clear recommendations to senior management - Collaborate with commercial and operational teams to develop robust and competitive tender submissions - Maintain strong relationships with clients, supply chain partners, and internal stakeholders - Support and mentor junior estimating staff where required - Contribute to continuous improvement of estimating systems and processes What You Bring: • Proven experience in a Senior Estimator or Estimator role within civil engineering or construction - Strong understanding of pricing methodologies, cost planning, and tendering processes - Experience working with a main contractor environment - Excellent numerical, analytical, and attention-to-detail skills - Ability to manage multiple tenders and work to tight deadlines - Strong communication and stakeholder management skills - Proficiency in estimating software and Microsoft Office packages - Relevant qualification in construction, engineering, or a related discipline (preferred) Why This Role? This is a fantastic opportunity to join a reputable civil engineering contractor with a strong pipeline of work across Scotland. You will play a key role in securing future projects and shaping the commercial success of the business. Offering a collaborative working environment, hybrid working (4 days office / 1 day home), and a salary negotiable depending on experience, this role provides excellent long-term career prospects. If you’re an experienced Senior Estimator looking for your next challenge within a well-established contractor, we’d love to hear from you

Regional Sales Executive North East Scotland (Regional territory dependant on location) Looking for a new professional challenge, working in a high demand industry with a leading household brand, CR Smith? Our salesforce is rated 9.5/10 by our most recent 2000 customers - do you have the drive, determination and ability to join our growing team? Unrivalled focus on product excellence and customer experience is at the heart of everything we do, rated Excellent on Trust Pilot with over 5500 reviews we have also recently been voted the best company in the UK in our sector by consumer champion Which As we continue to provide the very best energy efficient products in our market, we also deliver industry leading sales & technical training to our regional sales team whilst investing in our people so that you can genuinely drive your personal career development - and our business, whilst achieving financial stability. What we offer – • Salary - £26,400 OTE £50,000 - £70,000 + uncapped ( top performers earning significantly more), • Company Car & mileage allowance, • Monthly company sales incentives and awards including trips, cash prizes, meals for 2, Shopping Vouchers amongst others, • Team hospitality & team building days, • Elite club and elite club plus membership for consistent target achievers - extra financial monthly incentives and awards, • Latest in sales aids and marketing kit including iPad, • Fully certified sales & masterclass product training ( industry leading 4 weeks training programme & continued mentoring/support), • Flexible working hours to suit both individual and business needs, • Fully pre-qualified appointments provided & arranged, • Opportunity to self-generate through exhibition stands, sales complex and previous customers, • Full out of hours support and internal resources – Sales bases in Dunfermline, Aberdeen & Bellshill with expectation to attend daily sales meetings/refresher training courses, • Excellent career opportunities and mentoring schemes across the business CR Smith is Scotland’s number one home improvement specialist and with over 50 years’ experience, it is an established and well-trusted household brand. We provide state of the art, thermal efficient products which are in higher demand than ever before. Every home owner invests in their properties throughout the years, and with energy costs being at a record high, the simplest way to reduce those costs is to upgrade your windows and doors. Our beautiful Lorimer range is fully bespoke and designed by our customers and designers in the comfort of their own homes. This is a truly unique opportunity to be involved in a buoyant market where you can project manage the full sales cycle and have the autonomy to earn significantly in the process. To meet with these current levels of demand, we are looking for sales professionals who- · Demonstrate a proven track record in sales and have a real desire to succeed – We will consider any B2B/B2C/Retail/Customer service background as long as you have the ability to close business. · Ambitious candidates who want to be rewarded significantly for hitting and overachieving their targets and will thrive off the continuous coaching, training & career development we offer to ensure your on-going development. · Offer customers the most advanced energy efficient products on the market with the very best guarantees and outstanding finance options (industry leading finance options currently at 3.9% APR and nothing to pay for 12 months) Plus various additional monthly offers available. · The ideal candidate will be highly motivated and flexible with an entrepreneurial flair, the determination to build their own business and go the extra mile whilst representing a leading national brand · Full UK Drivers Licence with a minimum of 1 years driving experience With the nation now investing more than ever in to their properties, this is the perfect time to join the number one home improvement specialist in the UK, where results and success are rewarded significantly and where you can really build your own business whilst providing customers with the difference. Please note, as part of the onboarding process the successful candidate must provide valid Right to Work documents, two positive references and complete a criminal background questionnaire

This is an exciting new role that has arisen with our highly regarded Client, a leading Chartered Accountancy Firm who have been expanding due to new client wins, for a suitably experienced Tax specialist with proven people management/leadership skills to join as Tax Director. Our client offers: Leadership Role: An opportunity to lead a team and play a key role in the firms corporate tax department and the wider practice. Professional Development: Support for ongoing professional growth, including training and further qualifications. Collaborative Environment: Work in a team that values collaboration, excellence, and innovation. Competitive Package: Competitive salary, benefits, and a real commitment to work-life balance, 35 hour week. Hybrid working up to 50% in office/home available Remote working may also be considered You will be responsible for leading the delivery of high-quality corporate tax services to a varied portfolio of clients. This role includes overseeing corporation tax compliance, providing advanced technical tax advice, and leading a team of tax professionals. You will play a key role in ensuring client satisfaction, managing compliance, and contributing to the growth of the business. Key Responsibilities: 1.Client Management and Delivery: Lead the delivery of all aspects of corporate tax assignments for a diverse portfolio of clients. Operate seamlessly as both an independent contributor and a collaborative team player, ensuring the delivery of exceptional client service. Play a pivotal role in resource management, setting timescales and budgets, and liaising between departments to ensure seamless service delivery. Cultivate and strengthen client relationships by offering strategic insights that address their evolving needs and challenges 2.Technical Expertise and Advisory: Manage detailed technical research on complex tax issues, presenting findings and recommendations clearly and concisely. Oversee the preparation of advice on complex tax matters, ensuring that all advice is robust and risk-aware. Identify and capitalise on tax planning opportunities for clients, contributing to their long-term tax strategies. 3.Review of Complex Cases: Review complex corporate tax cases, providing clear and actionable feedback to junior and senior staff. Ensure that all complex tax cases are handled with the highest level of technical proficiency and in compliance with UK tax legislation. 4.Team Leadership and Development: Nurture the growth of junior team members by mentoring, coaching, and providing guidance to empower them to excel in their roles and advance in their careers. Exemplify a commitment to continuous learning and professional growth, inspiring team members to expand their skill sets and stay current with industry trends. Enforce the firm's procedures and culture relating to feedback, accountability, and coaching, ensuring a supportive and productive work environment. Conduct internal training sessions to educate team members on compliance best practices and assist them in navigating technical complexities. 5.Thought Leadership and Innovation: Identify areas for improvement in the corporation tax compliance process and procedures, particularly with regard to technology-enabled solutions. Propose recommendations for change and take a leading role in implementing new processes to enhance efficiency and effectiveness. Collaborate with colleagues to identify innovative solutions that address client challenges and provide a competitive advantage for the firm. 6.Business Development and Networking: Be a primary contact for colleagues, clients, and your business network, fostering strong relationships and securing new opportunities for the firm. Identify and progress opportunities to promote the firm in the marketplace, working closely with the business development team to secure new work. Act as an ambassador for the firm, participating in networking events and client entertainment activities to raise the firms profile. 7.Risk Management and Compliance: Identify potential risks to the firm, including operational, financial, and reputational risks, and propose strategies to mitigate these risks. Ensure compliance with all relevant regulatory requirements, internal methodologies, and risk management procedures. Ideal Person: Qualifications: CTA qualified or equivalent experience in corporate tax. Experience: At least eight years of experience in a corporate tax role, with significant exposure to complex tax issues. Technical Expertise: Strong technical knowledge of corporate tax compliance, planning, and advisory services. Review and Analysis: Proven ability to review complex tax cases with high accuracy and technical proficiency. Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex information clearly to clients and colleagues. Attention to Detail: High level of accuracy in reviewing tax returns and other client deliverables. Leadership: Previous line management experience, with the ability to guide, mentor, and develop junior staff. IT Skills: Proficient in Microsoft Office (Word, Excel, Outlook); experience with Alphatax or similar tax software is preferred. Commercial Awareness: Ability to make effective business decisions, manage key performance indicators, and contribute to the growth and sustainability of the wider firm. TPBN1_UKTJ

Customer Service Team Leader An exciting opportunity for a customer-focused team leader with experience in customer service, operations management, KPI reporting and staff development. You will support the delivery of energy advice services across North East Scotland. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Team Leader, Service Delivery Team Leader, Advice Centre Supervisor, Contact Centre Team Leader, Customer Operations Team Leader, Call Centre Team Leader, Advice Centre Team Leader SALARY: £30,750 per annum + Generous Benefits (see below) LOCATION: Hybrid Working from Home and the Office - Applicants should reside in the North-East and be prepared to work from Aberdeen or Dundee when requested for office-based workdays or in-person meetings JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, working 5 days out of 7, with core hours from Monday to Friday, 9:00 AM to 5:00 PM JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Team Leader to support the delivery of customer-focused energy advice services across North East Scotland. Working within a busy advice centre environment, you will lead and motivate a team delivering guidance on energy efficiency, renewable energy and affordable warmth initiatives. As the Customer Service Team Leader you will oversee service quality, KPI performance, rota planning, reporting and staff development while ensuring operational targets are achieved. You will also work closely with stakeholders and support continuous improvement across customer service operations. The successful Customer Service Team Leader will have previous experience in team management, customer service delivery, performance monitoring and operational support. Strong communication, leadership and organisational skills are essential together with experience using CRM systems and Microsoft Office applications. The organisation prides itself on delivering high-quality advice and world-class service in energy efficiency, behavioural change, renewable technologies, sustainable transport, and water. Comprehensive training, including City & Guilds Energy Awareness and an SQA-accredited qualification, will be provided over 6-9 weeks, requiring availability from 9:00 AM to 5:00 PM, Monday to Friday. DUTIES Your duties as the Customer Service Team Leader include: • Leading the Team: providing support, training and guidance to ensure advisors deliver excellent customer service and achieve objectives, • Managing Performance: monitoring KPIs, operational targets and service delivery standards across the advice centre, • Supporting Staff Development: carrying out appraisals, coaching and performance management activities where required, • Overseeing Systems and Processes: ensuring telephony, referral and CRM systems are maintained in line with contractual requirements, • Preparing Reports: maintaining accurate records of team activity, service delivery and operational performance, • Managing Team Operations: overseeing rotas, supervision, meetings and workload allocation, • Building Stakeholder Relationships: liaising with external partners and stakeholders to support service quality and best practice, • Monitoring Compliance: ensuring adherence to company policies, operational procedures and health and safety standards, • Supporting Service Improvement: identifying opportunities through data analysis and regional demand monitoring, • Representing the Organisation: attending meetings, presentations and events to promote available services CANDIDATE REQUIREMENTS • Previous experience in team leadership, customer service supervision or operations management, • Experience managing staff performance, coaching and development activities, • A background in customer-focused service delivery environments, • Strong reporting, administration and organisational skills, • Experience using Microsoft Word, Excel, PowerPoint and CRM systems, • Ability to gather, interpret and analyse data effectively, • Excellent communication and stakeholder engagement skills, • A flexible approach to working hours and operational requirements, • Full UK driving licence, • Degree qualification or equivalent professional experience BENEFITS • Flexible working • Full product training provided • 35 days off (30 paid annual leave, 5 public holidays) • An extra day off, paid, for your birthday! • Salary sacrifice and net pay deduction schemes • Paid time to volunteer • Pension plan • Staff events • Free access to employee assistance provider • Sick pay scheme • Credit union membership APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14738 Full-Time, Permanent Call Centre and Contact Centre Customer Services Jobs, Careers and Vacancies. Find a new job and work in Aberdeen, Scotland. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Join our team at Thoresby Hall, part of the Warner Hotels Group.This 221-bedroom hotel features original architecture, a Great Hall with deep armchairs, and overlooks acres of classic parkland.Looking to take the next step in your leisure career?.At Warner Hotels, you can discover your glow, as we b

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Recommend areas for improvement in programmes and plans. Collect, communicate and archive any operational lessons learned and actively promote and champion all performance improvement initiatives.

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

Cleaner | Part time | 25 hours.Hours: 25 hours per week | Monday - Friday.Location: National Museums Collection Centre, Granton | Fully On-Site.National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.As an organisation

Relief Homecare Night Support Worker.

Community Learning and Development Support Worker (Temporary).Based within Adult and Family learning, the post will provide dedicated adult and family learning support as part of the Council’s Connected Communities team – a great opportunity to develop your career as a Community Learning and Dev

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 38-week sessional post i.Monday - Thursday, 12:30-13:30.To supervise children in the Dining Room and ensure it is a safe, clean and pleasant place to ea

You will be part of a team assisting Early Learning and Childcare Officers to deliver high-quality provision for Renfrewshire's youngest children including the creation of a nurturing and homely environment during the lunchtime period.

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.We are looking for an enthusiastic Early Years Support Worker to join our Rosehill Early Learning and Childcare Team.This is an

Before applying for this job, it is important that you read the guidance by clicking on this.These explain the job role and the type of person we're looking for.Please note that with effect from 1 April 2023.PVG membership, candidates will.Teaching roles and jobs at Grade 10 and above (currently.The

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

Evaluate the quality of instruction and identify opportunities for improvement.

Ready to lead a team and bring the heat? At Popeyes, we’re serving up legendary Louisiana-style chicken with a side of southern hospitality—and we need passionate Shift Managers to help us deliver it right, every time.It’s fast, fun, and full of flavour.As a Shift Manager, you’ll be at the h

Beach Supervisor - Summer 2026 - Various Mediterranean Resorts.Europe - We have various Neilson Beach Clubs across the Mediterranean.Summer seasonal, April until November.Up to £770 PCM + Shared accommodation + flights, meals + great overall package.The Beach Supervisor is a senior resort posit

With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller. Keep the team and up to date about guest feedback reports; taking appropriate actions for improvement.

Creche Supervisor - Luxury Beach Club in Greece - Summer 2026.Seasonal Contract | May - October 2026 | Zakynthos, Greece.The Peligoni Club is a family-run members club on the beautiful island of Zakynthos, Greece.Our crèches provide a safe, happy, and nurturing environment for our youngest guests -

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Northern Ireland on a full time basis, contracted to 37.As a Catering Supervisor,

F&B / Restaurant Supervisor UK Wide Opportunities Available.Location: Various locations across the UK.Salary: Up to £32,000 per year.Contract: Permanent, full-time.Live-in accommodation available (charges vary by site).We are currently recruiting for multiple.UK, working with a range of quality-le

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including

My Edinburgh based client are looking for an experienced account supervisor to join their team on a permanent basis.This is a great opportunity for a current Accounts Supervisor or and Accounts Assistant looking to make the step up.In this role you will be managing a small portfolio of clients, deli

Months - Possibility of extension.Nights = 6 days on and 2 off 9:30pm - 6am.Rotational shifts of 5 on and 3 off.This is an exciting opportunity to join a team that work in a very past paced environment but gives you the opportunity to learn new skills and work in different departments.The role is pi

Street Cleaner Driver Required.Temporary ongoing work with no end date.Driving various street cleaning equipment as well as physical outdoor street cleaning duties.

Site Supervisor (Engineering/Quarrying) Central Belt (Relocation to Inverness) £60,000 - £70,000 + Health Insurance + Progression + Training + Overtime+ Days Based + Relocation Package Do you have crushing and screening experience looking to step into an exciting role with a market leading company