Technical Services Technician
14 days ago
Leavesden Green
Welcome to Warner Bros. Discovery… the stuff dreams are made of. \n Who We Are… \n At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated! \n Our studios are among the world’s leading motion picture and television production facilities. The magic happens in our Studio Operations group, which encompasses soundstage rentals, events, design, culinary, construction, landscaping, and more. Whether hosting unforgettable studio tours or creating optimal workspaces, our teams lay the foundation for memorable experiences. Your New Role...\n We’re thrilled to announce an exciting opportunity within our dynamic Technical Services team! As a Duty Technician, you’ll be at the forefront of our attraction’s technical needs, ensuring every visitor enjoys a seamless experience. Your commitment to exceptional customer service will shine as you engage with both visitors and internal teams. Your Role Accountabilities...\n\n • Setup, operate, maintain, troubleshoot, and control cutting-edge show technology, including lighting, sound, video, and integrated systems.\n, • Deliver all technical and exhibition-related maintenance within agreed schedules and standards.\n, • Assist with live event delivery as needed.\n, • Prioritize public and staff safety at all times.\n, • Monitor and protect assets and equipment to maintain quality and reliability.\n, • Comply with internal health and safety regulations consistently.\n, • Maintain open communication across departments, including Visitor Experience and Studio Facilities.\n, • Collaborate on feature development, installation, and maintenance projects as directed by the Technical Services Management team.\n, • Contribute to the daily operations of WBSTL, covering weekends, evenings, and school holidays on a shift pattern.\nQualifications & Experiences...\n\n, • Proven experience in a maintenance role, ideally within the entertainment or visitor attraction industry.\n, • Knowledge of live event production and relevant audio-visual skills.\n, • Experience with installed audio-visual systems and troubleshooting.\n, • Basic carpentry and maintenance skills, with a solid understanding of workshop environments.\n, • Experience in operational and customer-facing roles with significant public interaction.\n, • Strong IT skills, particularly with Microsoft Office and related software.\n, • Basic understanding of IT switch networks and IP-based control systems.\nWorking Pattern\n This is a full-time, twelve-month fixed-term contract averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, ranging from 6:30 AM to 10:45 PM. You will be required to work every other weekend as part of your regular schedule. Additional Information\n Warner Bros. Studio Tour London (WBSTL) is one of the UK’s most popular attractions, consistently ranked as the No. 1 “Thing To Do in the UK” on Trip Advisor. Since opening in March 2012, we have achieved consistent visitor growth and received a Certificate of Excellence every year. With world-class AV technology and a commitment to high presentation standards, we’re looking for an exceptional multi-skilled Technician to join our team. If you’re excited about industry-leading AV systems and have demonstrable skills across audio, video, lighting, and maintenance, this is the role for you! Onsite Working\n This role is advertised as Onsite, meaning all working hours will be carried out at the workplace. WBD reserves the right to adjust this working agreement as necessary for business needs, with reasonable notice. How We Get Things Done…\n Our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview! Championing Inclusion at WBD\n Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of gender, ethnicity, age, sexual orientation, religion, marital status, disability, or any other protected category. \n If you’re a qualified candidate with a disability and require adjustments during the application process, please refer to our accessibility page for guidance on submitting your request.