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The role will be responsible for driving operational performance, service excellence, productivity and profitability embedding a consistent high-performance culture across our customer service team in a contact centre environment. Driving productivity, margin, cost control, service improvement and l

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on creating a customer-centric culture. Experienc

The company offers competitive salary, employee recognition, and opportunities for development within a reputable industry. A leading fire and security company in Nottingham is seeking a Head of Customer Service. This role involves driving operational performance and service excellence within a cont

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi