Job overview Under the general guidance and supervision of the Executive Head Housekeeper and Housekeeping Manager and within the limits of the company’s policies and procedures, it is essential to ensure that the associated areas are cleaned, free of abstractions and risks to the standards established to meet the need. To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Operational Requirements To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. To ensure engineering issues are reported to the Maintenance and fixed. To ensure that bedroom linen is not used for cleaning. Responsibilities To allocate tasks for Floor Supervisors within the shift to ensure all operational requirements are met. To deal with lost and found according to the lost and found procedure. To ensure Productivity List, Room Attendants rotas, Linen delivery note are updated daily. To make room attendant, Public Area and Evening Room Attendant Rotas every Wednesday Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/work boards to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork. To conduct departmental opening up / closing procedures according to shift allocation. To ensure that all Bedrooms are covered for that day. Answer the Telephone in a courteous and efficient manner, as per Hotel standards. Record all incoming calls, requests, tasks and incidents on the log sheet and ensure that they are followed up. To make sure that all guest requests are carried out to the Hotel standards. To monitor the movements of the bedrooms throughout the day making sure that the Floor Supervisors know which rooms is V.I.P or have special requests for them. To liaise with reception to ensure all VIP or special requirements are followed through, and that the appropriate rooms are ready for guests on arrival known. Ensure that all discrepancy rooms and departure report are monitored, checked and send to the reception. Maintains guestroom history files. To monitor and check out of order rooms in the computer and ensure that the reason why they are out of order. To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all accidents are reported to a Duty manager on duty. Check rota on daily basis and make sure we have enough staff to cover the rooms. Be flexible with different shifts and make sure the crew rooms are allocated on timely manner starting from 5am Ensure store items are ordered on timely manner for the office and guest rooms. Team Requirements To ensure allocated tasks within the shift are met and completed as per standard. To identify training needs and communicating with the Deputy Head Housekeeper. To inform the Deputy Head Housekeeper of any irregularities in the conduct and / or appearance of staff within department or another department. In case of fire, bomb emergencies, assist in evacuating staff and guest in their area to the assembly point. Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend fee 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
At Le Bab, we don't just prepare meals; we craft memorable dining experiences. As a Chef de Partie, you play a crucial role in this creative process, focusing on a specific area of the kitchen. Working under the guidance of the Sous Chef and/or Head Chef, you contribute significantly to the high-quality and inventive dishes that define us. Your role encompasses more than just culinary skills; it involves being a vital part of a team that fosters culinary creativity and exceptional service. As a Chef de Partie, you bring enthusiasm, skills, and a positive, supportive attitude to the kitchen. You are key to maintaining the high standards on food and health & safety. You'll manage and organise your section of the kitchen, ensuring efficient operation and quality output. Your attention to detail is critical in every aspect, from food preparation to adhering to health and safety standards. Working collaboratively with the broader kitchen team, you'll contribute to an environment that values teamwork, excellence, and high performance. This role is ideal for those looking to sharpen their culinary skills and grow their career in a vibrant and expanding restaurant setting. Your job responsibilities include but are not limited to: • Maintain standards in the kitchen, • Conduct regular inventory and food checks, ensuring food quality is up to standards and all food and ingredients are properly labelled, • Follow food safety and hygiene practices with zero tolerance for violations, • Uphold kitchen cleanliness standards to ensure is always ready to pass an EHO inspection with a rate of 5 out of 5, • Participate actively in cooking staff food, having a creative and diverse offer, • Maintain a dish preparation time under a specific threshold of 10 minutes during peak hours., • Ensure you share feedback and ideas about how to reduce wastage, • Monitor equipment maintenance in your section, reporting to the Sous Chef or Head Chef and addressing any issues immediately, • Collaborate with the kitchen team to ensure service efficiency
🍳 WEEKEND BRUNCH CHEF Chocolate Dino Bakery & Coffeehouse at Kennington Rd - £14–£16/hour plus share in service charge depending on experience Kennington | Waterloo (opening soon) | Elephant & Castle (2026) Part-time (weekends) – with option to go full-time for the right candidate 🦕 WHO WE ARE We’re Chocolate Dino Company, a proudly independent bakery & coffeehouse serving dangerously good cookies, brunch worth getting out of bed for, and specialty coffee without the flat vibes. We’ve just turned one on the high street and five as a Belgian Chocolate specialists — with 5 Great Taste Awards, a 4.9★ Google rating, and two new locations in the pipeline: Waterloo – opening later this year Flagship site in Elephant & Castle – early 2026 We’re growing, and we’re doing it our way: high quality, full personality, and a total love for what we do. 👨🍳 ABOUT THE ROLE We’re looking for a brunch chef who can run weekend service independently, with a focus on quality, speed, and clean execution. You’ll be responsible for: Preparing our all-day brunch menu (think French Toasts, pancakes, eggs, waffles, and cheeky twists) Managing your own prep, service and clean down Keeping standards high — we don’t cut corners Helping evolve our menu and operations if you’ve got ideas (we listen!) You’ll work mostly solo on brunch shifts, but closely with front-of-house. This is a great fit for someone who’s confident in their skills, works clean, and thrives in a small, creative environment. 🗓 SCHEDULE Saturday & Sunday shifts (mornings to early afternoon) Potential for extra weekdays or full-time if you are after more hours (but weekends are a must). 🪴 OPPORTUNITY Move into a full-time chef role across sites Get involved in menu development, kitchen scaling and team leadership Help shape how we launch our new Waterloo and Elephant & Castle kitchens 💸 PAY & PERKS £14–£16 per hour (depending on experience) Free food, coffee & cookies on shift Paid holidays & pension. Friendly, collaborative team (no egos, no shouting) Real opportunity to grow with the business 🙌 YOU BRING Brunch/kitchen experience in cafés, brunch spots or bakeries The ability to run a small kitchen solo — from prep to plate Good communication and calm under pressure Pride in food presentation and hygiene Ideas, ambition, and a good attitude
About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Step into the night. Step into Nyx. Nyx is the exclusive late-night lounge hidden within Gaia London. Open until 4am, Nyx is where music, atmosphere, and exceptional service create unforgettable experiences. We are now looking for passionate and energetic Runners to join our team. The Role – Runner As a Runner at Nyx, you’ll be at the heart of our late-night service. Supporting our waiters and floor team, the Runner ensures seamless operations, immaculate table setups, and an elevated guest experience from start to finish. This is more than just a support role; it’s about creating a flawless journey for every guest who steps into Nyx until the very last moment of the night. What You’ll Do as a Runner · Prepare and maintain waiter stations and table setups before, during, and after service · Assist waiters in delivering drinks and ensuring guests’ needs are anticipated and met · Engage with guests to create a welcoming and memorable atmosphere · Handle replenishment of glasses, garnishes, ice, napkins, and other essentials · Keep the floor pristine, from swift spill clean-ups to polished glassware · Provide feedback to managers and support smooth communication across the team What We’re Looking For in a Runner · Previous hospitality or luxury nightlife experience is desirable, but a great attitude and strong work ethic are essential · A passion for delivering world-class service in a fast-paced, vibrant environment · Attention to detail, with the ability to stay calm and focused under pressure · Excellent communication and teamwork skills · Flexibility to work very late nights (our lounge closes at 4am) and weekends Why Join Nyx as a Runner? At Nyx, you’ll be part of one of London’s most exciting hospitality destinations. Alongside Gaia’s reputation for excellence, Nyx offers: · A dynamic, luxury nightlife environment at the heart of Mayfair · Opportunities to develop your career within Fundamental Hospitality’s global portfolio · Training and support from industry-leading professionals · A chance to be part of something truly unique in London’s late-night scene Bring your energy, passion, and drive; and as a Runner, we’ll give you the stage to shine; until sunrise.
Main Responsibilities In the role of Shift Leader, you'll be the captain of our pizza-loving team, making sure every shift is a slice of perfection! Your leadership skills will bring the ingredients together for smooth operations, happy customers, and a fun-filled atmosphere that's "dough-lightful" to be a part of. Collaboration and organization will be your secret sauce, ensuring our pizza-making process is as "toppings-tastic" as can be. As the "supreme" overseer of the shift, you'll have eagle eyes and sharp ears, making sure our team knows their tasks and deadlines like the back of their hands. No delays in our delivery game! You'll "knead" the skills to manage our processes and technology, ensuring our pizzas are whipped up in record time. With your keen eye for detail, you'll be the "crust-odian" of product quality, freshness, and upholding our scrumptious standards. Our customers will be satisfied with the exceptional pizzas delivered to their doors. But it's not just about being a leader, you'll also be the motivator and mentor for our team members. Giving them "dough-licious" feedback and recognition in the moment, you'll create an environment where work becomes play! Training and uplifting our new team members will be a major part of your role, and leading by example and using clear communication will be your secret ingredient. So, get ready to be the "dough-light" of every shift as the Shift Leader, bringing the slice of fun, friendship, and fantastic pizzas to our Pizza Hut Delivery family. It's time to create some "pizza-rific" memories and make work an absolute blast! The Ideal Candidate Being a Shift Leader is all about making your team "grate" in your "pizza-tastic" hut! With exceptional leadership skills and a knack for connecting with people, you'll bring the best version of yourself to the present moment. After receiving awesome training on becoming a top-notch team coach, you'll be ready to ensure that every "crustomer" you serve has an absolutely amazing experience. You already possess many of the qualities needed for this role. A deep passion for pizza and people. We're all about cultivating a culture that brings individuals together and celebrates the unique flavors that define us, well... us! We believe in continuously working, growing, and thinking outside the (pizza) box. This means that the future you desire is within your grasp, regardless of who you are or what you aspire to achieve. But this is just the beginning - the first step on your path to an incredibly successful leadership career. We'll provide you with all the support and flexibility you need, offering learning opportunities both on-the-job and through online and classroom training. Your responsibilities will include: Ensuring excellence in the kitchen and wowing customers with outstanding service. Becoming a guru of standards and procedures, consistently delivering nothing short of exceptional performance on every shift. Coaching and guiding our team members to unleash their brilliance, just like you. Going all-out to achieve remarkable results during every shift, surpassing even the most challenging targets. Maintaining a laser focus on Health & Safety and Food Hygiene regulations, ensuring we meet the highest standards. So, get ready to embark on an exciting journey as a Shift Leader, where you'll blend your passion for pizza and people with your natural leadership abilities. Together, we'll create a dining experience that blows minds and leaves a lasting impression. About The Company WHY PIZZA HUT? At Pizza Hut, we make every single one of our craveable pizzas by hand. And we work even harder to help you handcraft your future. Exactly how you choose to. We’re creating a solid base. A launchpad, designed to make sure you’re ready to rise. No matter what your idea of success looks like, we’ll help you get there. So, you can rise to every occasion, every challenge, and every opportunity. This is a place where you can get stuck in, make lifelong friends and be part of a pizza-loving community where all are welcome. Our aim is to create an exciting environment to help you get where you want to go – in your personal life and at work. A place to work together and grow as a team. Because, when you rise, we rise. So, what do you think? Are you ready to rise? AN EQUAL SLICE No matter who you are, or where you’re from, we want you at our table. We’re all about delivering an equal slice for everyone, and we love to celebrate our differences and the things that make us unique. We’re proud to say that you’ll work with a diverse bunch of people when you’re here. And everyone has the opportunity to grow, thrive, and rise with us. We’re passionate about diversity and have partnered with Hatch to create the New Founders programme, dedicated to levelling the playing field so there’s an equal slice for everyone. OUR HISTORY It all started in 1958 in Wichita USA, when brothers Dan and Frank Carney opened the world's first Pizza Hut restaurant by borrowing $600 from their mum. It was the start of the biggest pizza name in the world, and in 1973, that fantastic pizza came to the UK. What started out as a single Hut in Islington, London is now over 700 Restaurants and Delivery outlets up and down the UK, and guess what, the pizza is still the best in town. Since we came to the UK in 1973, we've been proud of our service and great food. We brought Deep Pan to the UK and we invented Stuffed Crust and Cheesy Bites. And we're not done there, we're still leading the way with our innovation, watch this space for future exciting products.
Job Title: Waitress/Waiter Location: Fitzrovia, London (W1) ōmí is an exciting new lounge located in the heart of Fitzrovia, London (W1) which celebrates luxury, chic décor and design whilst uniting great vibes, tasty food and amazing drinks reflective of the modern day scene. At ōmí, we pride ourselves on delivering exceptional culinary experiences. Our team is passionate about quality, creativity and innovation. We are seeking a talented and motivated Waitress/Waiter to join our dynamic new team and help lead the way in preparing and delivering extraordinary beverages for our 60 cover establishment. Operating over a 5 day period, ōmí will be mostly open for evening service, serving uniquely created cocktails/mocktails, wines and champagne alongside a variety of small and large plates. Responsibilities & Requirements: • Previous experience in a similar position within hospitality (Restaurant, Bar, Hotel etc.), • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Ensuring smooth service flow, addressing guest feedback with professionalism, and maintaining ōmí’s impeccable reputation., • Working closely with the kitchen and bar teams to deliver a harmonious, high-energy dining experience., • Excellent organizational and time-management abilities., • Ability to work in a fast-paced, low pressure environment. What’s in it for you… • Up to £15 per hour, • Become part of a team that’s very passionate about creating great customer experiences., • Opportunity for career advancement and professional growth., • The opportunity to join an innovative, exciting brand with a unique offering in the heart of London., • A supportive and collaborative work environment., • The chance to challenge the norm and work in an environment that is both creative and rewarding. Disclaimer: ōmí is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Café Manager – Primrose hill | Daytime Hours We’re looking for a passionate and hands-on Coffee Shop Manager to lead our vibrant team at Alma Primrose hill rd. Alma is more than just a café—it’s a growing brand with a strong focus on health, fitness, and building a community of like-minded people. If you're an ambitious hospitality professional looking for a leadership role where you can develop your career, contribute to an expanding brand, and be part of something bigger, this is for you! What you'll do: Oversee the day-to-day operations of the cafe and make sure everything’s ticking along nicely Keep the vibes high—top-quality service, a warm welcome, and happy regulars are the goal Inspire, manage, and motivate YOUR TEAM (yes, every now and then everyone needs that Al Pacino style motivational speech) Stay on top of stock, orders, and keeping the place nice and tidy —no one likes a messy café. Work alongside the team during busy times (we are in this thing together aren't we?) What we’re looking for: Passion for coffee and food and sport Strong leadership and organizational skills Previous experience in a similar hospitality role Ability to multitask and problem-solve in a fast-paced environment Bringing your A-game to customer service — our regulars know your name... and you their order! Perks: Competitive salary A supportive and close-knit work environment Free coffee (of course!) and a meal whilst working on shift Company Pension Scheme If you love great coffee, teamwork, and creating memorable customer experiences, we’d love to meet you!
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes As a kitchen porter, you will provide support to all areas of the kitchen in order to maintain standards of service and cleanliness. You will be able to follow instructions and execute tasks in an efficient and timely manner. If you are looking to develop in a role you will be supported using the Clayers Academy to progress within the organisation, We are looking for a self-driven individual who strives for excellence with experience in the hospitality industry. Duties & Responsibilities The general cleaning of the kitchen including sweeping and mopping floors. Removing kitchen waste and disposing of it properly . Completing weekly cleaning schedule. Washing dishes like cutlery, pots, cutting boards and pans both by hand Loading and unloading of the dishwasher. Cleaning cooking equipment like cookers, food mixers Supporting the Chefs with Basic food preparation like washing, peeling and cutting ingredients Providing assistance to all kitchen staff, as needed. Skills and desired qualifications Excellent time management Ability to work under pressure Level 1 Food Safety Award (training provided) Awareness of manual handling techniques (training provided) Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety (training provided) Always looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail with excellent written and verbal communication skills Ability to build lasting relationships with colleagues and clients Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. Paid Breaks: We value your time and ensure you’re compensated for your breaks. Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. Celebration Day: An additional paid day off each year to celebrate something meaningful to you. Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. Volunteer Day: A paid day off annually to give back to your local community. Birthday Gift: Choose a special gift to celebrate your birthday. Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Sous Chef – Lead with Skill, Serve with Heart! Location: Stanmore Coco's Cafe Hours: Full-Time 45hr Salary: 40-45k negotiable, experience depending. Are you a talented chef ready to take your leadership to the next level? We’re seeking a dedicated Sous Chef to support our Head Chef and guide our kitchen team in delivering high-quality, nutritious, and comforting meals—especially for those who need it most. Key Responsibilities: Oversee day-to-day kitchen operations and ensure consistent food quality and presentation Supervise and motivate junior chefs and kitchen staff Help develop menus that are nutritious, seasonal, and tailored to specific dietary requirements Ensure food safety, hygiene, and allergen procedures are strictly followed Assist with inventory management, supplier coordination, and cost control Step up as acting Head Chef when needed, maintaining leadership and calm under pressure Ideal Candidate: Strong culinary background with experience in high-volume or healthcare kitchens Proven leadership and team management skills Passion for food that supports health, recovery, and emotional wellbeing Excellent organizational skills and the ability to multitask in a fast-paced environment 5 years as Sous Chef experience required What We Offer: A supportive and collaborative kitchen culture Opportunities for career development and training Make a real impact through food, especially if you're cooking in settings where your meals support healing, comfort, and community
Job Title: Trainee Dental Nurse Location: Hornsey, London N8 0JG Salary: From £12 per hour (with pay review after 3 months) Job Type: Full-Time (Minimum 4 days per week) Operating Hours: Monday to Friday, 9:00 am – 6:00 pm (Lunch: 1:00 – 2:00 pm) About Us We are a friendly and well-established family dental practice in North London, offering a comprehensive range of NHS and private dental treatments, including: • Dental Implants, • Teeth Whitening, • Smile Makeovers, • Braces and Teeth Straightening, • General & Preventive Dentistry, • Gum Treatments, • Restorative Dental Services Our practice is led by a highly experienced dental professional with over 20 years of experience, supported by a team of skilled and dedicated staff. We are committed to providing excellent patient care in a welcoming and inclusive environment. The Role We are currently seeking a trainee dental nurse who is passionate about dental care and patient wellbeing. Whether you're new to the dental field or looking to start your journey, no prior experience is required, and full training will be provided. You’ll benefit from close mentorship and hands-on training from highly experienced dental professionals. Key Responsibilities • Chairside support for dentists during treatments, • Sterilising instruments and maintaining infection control procedures, • Preparing treatment rooms, • Supporting patients throughout their visit, • Administrative duties including managing patient records What We’re Looking For • Friendly, punctual, and professional, • Strong communication skills, • Enthusiastic and proactive approach to learning, • Basic IT skills, • Enrolled or planning to enrol on the NEBDN Diploma in Dental Nursing (proof of enrolment required), • Professional appearance and attitude, • (Preferred but not essential) Ability to speak Eastern European languages What You’ll Receive • Starting salary of £12 per hour, with a pay review after 3 months, • Paid holiday entitlement, • Workplace pension scheme, • Additional government pension contributions, • Opportunities for career progression, • A friendly and supportive team culture, • Excellent transport links – located opposite a bus station and near Turnpike Lane Station (Southside exit), • Nearby parking available How to Apply Please submit your application directly through this platform. Applications made through other channels will not be considered. If shortlisted, our dental recruitment specialist will be in touch for an informal chat before inviting you to an interview at the practice. We look forward to welcoming a new team member who shares our commitment to exceptional patient care.
Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data. · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, on boarding, and training of new employees. · Ensure all rentals and finance contracts are completed accurately and legally. · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Maintain records of vehicle inventory, sales, and trade-ins. · Coordinate with IT support to ensure that office technology and systems are functioning properly. Process the rental agreements between both parties accurately. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. Skills and responsibilities: · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree
Company Description TuTeck Technologies is a global technology company empowering enterprises with data-driven insights and digital innovation. Operating from London (UK), Kolkata (India), and Delaware (USA), our team of 150+ consultants leverages cutting-edge technology to help organizations transform their operations and unlock new opportunities. With over 500 years of combined experience, our leadership team guides clients in Technology, Consulting, Advisory, and Product Implementation. Recognized with awards like the NASSCOM SME Inspire Award and certified with SOC Type2, ISO 9001:2015, and ISO 27001:2022, we ensure the highest standards in quality management and information security. Our services include AI & ML Engineering, Data Management & Governance, Data & Business Intelligence, Digital Engineering, Cloud Adaptation, and Salesforce Consulting, all designed to streamline processes, enhance customer interactions, and drive business growth. Role Description This is a full-time hybrid role for a Business Development Manager based in the London Area, United Kingdom, with some work from home acceptable. The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining client relationships, and developing strategies to drive business growth. Additional responsibilities include conducting market research, preparing proposals, managing contract negotiations, and collaborating with internal teams to ensure client satisfaction. Qualifications 6+yrs of experience in Business Development, Sales, and Client Relationship Management in IT Service Companies Strong market research and strategic planning skills Excellent communication, negotiation, and presentation skills Knowledge of Technology Consulting, AI & ML Engineering, and Digital Transformation Proficiency in CRM software and Microsoft Office Suite Ability to work both independently and as part of a team Bachelor’s degree in Business, Marketing, or related field; advanced degree is a plus Experience in the technology industry is highly desirable Track record of closing multi tower, mid-large deals (5-100 MM+) Based in London Travel will be required Industry IT Services and IT Consulting Employment Type Full-time Edit job description Job Types: Full-time, Permanent Benefits: On-site parking Work Location: Hybrid remote in Wembley HA9 7ND
Who You Are Are you a professional Bid / Tender Manager and an ambitious individual with a desire to further their career in a fast -growing leading global HealthCare provider making a real difference to medical professionals and the patients they care for? Everlight Radiology – About Us At Everlight Radiology, we provide the vital and unique resource of radiology reporting capacity to healthcare providers across the globe, operating 24/7 365 days of the year on a ‘Follow the Sun’ model. Everlight supports radiology departments across Australia, New Zealand, the UK and Ireland and over the last 12 months has provided critical care to more than 2.5 m patients globally. At Everlight, you’ll be joining a globally connected team of passionate and talented individuals with patient care at their heart. We work hard at being one team across challenging time zones. We’ll invest in your development through our CONNECT programme, ensuring we all reach our potential. Purpose of the Role We are seeking a highly skilled and motivated Bid & Tender Manager to lead the preparation, coordination, and submission of competitive and compelling bids and tenders. This key role will support Everlight Radiology's growth by securing new business opportunities and ensuring the continued success of our services in a competitive marketplace. What We Offer · A hybrid flexible working environment · An employee-led development programme (CONNECT) to enhance your skills and career progression · Global offices in prime city locations · Competitive remuneration package · Private Medical Insurance · Salary Sacrifice Schemes; Cycle to work, Electric Cars, Pension · Study and exam leave · Metal Health and Well-Being Support Key Responsibilities: · Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland. · Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition. · Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions. · Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities. · Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements. · Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness. · Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions. Essential Requirements · Proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors. · Exceptional project management and organisational skills with a strong ability to manage multiple deadlines simultaneously. · Excellent written and verbal communication skills, with a keen eye for detail and the ability to craft compelling narratives. · Strong analytical and problem-solving skills, with the ability to identify innovative solutions to meet client needs. · Proficiency in using bid management tools and software, familiar with the role AI could play in enhancing analytics and workflows. · Familiarity with emerging healthcare procurement processes, especially within radiology, is advantageous. Detailed knowledge of the new PSR regulations would be of specific internet.
Summary: INFORICH Europe Ltd., part of the rapidly growing “ChargeSPOT” power bank sharing platform, is seeking a proactive and results-driven Field Sales Assistant Manager to lead the expansion of our service network across Greater London and nearby areas. You will play a central role in securing new installation partners, developing usage promotion strategies, and collaborating with internal teams to deliver high service quality. This position offers an exciting blend of field sales, business development, and market launch responsibilities in a start-up environment. Key Responsibilities: Drive sales activities to expand the ChargeSPOT installation base, focusing on enterprise and high-traffic locations across London Manage and develop relationships with key clients, site partners, and local stakeholders Oversee and support maintenance of installed ChargeSPOT units to ensure quality and user satisfaction Lead field operations while collaborating closely with local and HQ teams (marketing, operations, support) Contribute to new projects and market-launch initiatives as the London team expands Qualifications: Required: Strong communication and negotiation skills Self-starter comfortable with both fieldwork and remote team collaboration Preferred: 2+ years of field sales, business development, or B2B sales experience (industry open) Practical experience managing key accounts or area markets Experience with offline/onsite product or service deployment Experience in the mobility, sharing economy, or tech service sectors High level of commercial adaptability UK driver’s license Working Conditions: Salary: 28kpa + commission Full-time permanent Hybrid structure (2 days/week remote; regular field/site work in London) 32 Days Annual Paid Leave Birthday leave Flexible working hours (core team meetings and occasional event attendance required) Laptop, mobile device, and essential business tools provided Inclusive, international, and startup-like work culture Why Join Us? Join a high-growth company bringing innovative power solutions to London and Europe Gain first-hand experience building a market presence from the ground up in a fast-paced environment Play a key role in launching and scaling a globally recognized technology platform in the UK Leadership and career development opportunities expected as the London team expands Equal Opportunity Employer: At INFORICH, we believe that diverse perspectives drive innovation. We are proud to be an equal opportunity employer and actively encourage applicants from underrepresented backgrounds. About INFORICH INFORICH is a fast-growing technology company, operating “ChargeSPOT,” a power bank sharing platform with over 74,000 stations across 9 countries and territories in Asia and beyond. As we continue to expand internationally, we are strengthening our local teams to support sustainable and scalable growth across new markets. By submitting your CV and personal information, you consent to INFORICH processing your data for recruitment purposes and sharing it with our affiliated entities worldwide, including in jurisdictions outside the UK and the EEA. Please note that some of these countries may not offer the same level of data protection as the UK. Where such international transfers occur, we implement appropriate safeguards, including the use of Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO), to ensure your data is protected in line with applicable privacy laws. Your information will be stored securely and used solely for the purposes of assessing your suitability for current or future roles within our group. You have the right to withdraw your consent or request access, correction, or deletion of your data at any time by contacting us via email.
Assistant Restaurant Manager – Freak Scene Balham 💥 Punk Asian Plates • Killer Vibes • Balham 💥 Are you obsessed with hospitality? Do you thrive on energy, atmosphere, and creating unforgettable nights? Freak Scene Balham is looking for a rockstar Assistant Restaurant Manager to join our crew. We’re not your average restaurant. Freak Scene is all about punk Asian plates with a hit of chaos and flavour, a place where every service feels like a gig, not a shift. Our vibe is irreverent, high-energy, and totally addictive — and we need a manager who can bring that to life on the floor every single day. What you’ll do: Lead, inspire and support the team alongside the Restaurant Manager Drive exceptional service while keeping things fun, fast and dynamic Champion the Freak Scene culture — guests come for the food, stay for the vibe Keep an eye on the details: floor standards, staff training, and smooth operations Work with the kitchen to deliver our legendary Asian fusion dishes with punch What we’re looking for: A genuine love for hospitality — you live and breathe it Charisma, energy, and the ability to vibe with both guests and team Experience in a busy, premium-casual or indie restaurant setting Organised and switched-on, but never boring Someone who gets the Freak Scene spirit: bold, creative, unafraid Why Freak Scene? Work in one of London’s most original indie restaurant groups Be part of a fast-growing brand with big ambitions A buzzing work environment with a tight-knit, passionate team Competitive salary + tips + opportunities Come get weird with us. ⚡
We are looking for an experienced, ambitious and enthusiastic Kitchen Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the kitchen Manager with the daily kitchen operations, costs, health and safety, productivity and food quality, the Kitchen Supervisor will also be responsible for the kitchen team performance and standards. What We Offer: • Salary up to £14.95 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being) Key Responsibilities • Delivering the highest food quality from prep to cook., • Training, coaching and developing the kitchen team., • Supervising all aspects of the kitchen health & safety in accordance with the law., • Supporting the Kitchen Manager keeping the operational costs within budget. What makes a great Farmer? • Experience running a fast-paced kitchen., • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!
JOB TITLE: Facilities Assistant LOCATION: StoneX Stadium, Greenlands Lane, Hendon, London, NW4 1RL REPORT TO: Facilities Manager CONTRACT TYPE: Full time, permanent SALARY: £26,000 per annum PURPOSE OF THE JOB: The role is business critical and entails the coordination, facility compliance checks along with sport and community set up supporting both the Events, Catering, and the Facility Management functions of the business. The role will essentially ensure the smooth running of the venue on a day-to-day basis. Reporting to the Facilities Manager, it is imperative for this post holder to ensure that the service provided to both internal and external stakeholders is of the highest degree. Care and welfare of all Saracens staff always need to be held in the highest regard by upholding and displaying the club’s values and core behaviours. The role requires someone who is confident and courteous and can build and sustain long term relationships with staff and external suppliers. Key areas of work will include: 1. Day to day stadium set up for internal and external users of the stadium, 2. Saracens match day set up for both men and women’s fixtures, 3. Facilities management compliance support Match day /non match day duties · Working closely with the Match Day Operations, Events and Catering departments to ensure match days and events are set up in accordance with Venue Programming requirements. · Assist in the management of onsite stakeholders and tenants. Facility Management Compliance Support Working closely with the Facilities Manager and Senior Operations & Compliance Manager to: · Ensure that health and safety policies are delivered in accordance with the regulations · Ensure venue is checked pre and post event to ensure safety compliance and event checklist signed off. · Ensure that the Wi-Fi, tills and other IT equipment are working and if not report to the IT contractor. · Ensure that all Facility related compliance checks have been completed on a weekly basis. This includes Fire management, Water management, COSHH and all SGSA related compliance. Other · To communicate all site wide bookings effectively and timely with all company related departments or teams. · The employee may perform other related duties as required to meet the ongoing needs of the organisation. This job description is not intended to be all-inclusive. Personal Characteristics · Motivated/Determined/Proactive · Entrepreneurial/Innovative · Relentlessly Positive · Passionate · Caring/Kind · Ability to work independently and ‘get the job done’ and also work collaboratively as part of a team to achieve a common goal · You thrive in and promote a culture of hard work, discipline, honesty, and humility to deliver results. · You manage projects, activities, and resources effectively, assuming ownership and accountability for results. · You encourage open discussion of different ideas and views; welcome and solicits feedback. · You instil a continuous improvement mind-set and champions best practices. · You are happy with a mix of getting your hands dirty and thinking strategically. · This role may require the post holder to be able to work weekends for both men’s and women’s home matches BENEFITS Compensation Your manager reviews your salary every 24 months as a matter of course. However, proactive pay increases will be implemented to reflect growing responsibilities Holiday · 25 days’ holiday a year, plus bank holidays - please use them all! Health & Wellbeing · Paid sick leave for both physical & mental health Sports & Entertainment · After work events including football and tag rugby · Ballot tickets for Saracens Home Games · Ballot tickets for International Rugby Games · Opportunities for discounted tickets to Saracens games and events for you and your family Family · Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 26 weeks · Life assurance with Zurich Commuting · We’re a member of the cycle-to-work scheme Please note that Saracens reserves the right to amend any non-contractual benefits as business needs may require. Applications should be made by submitting a CV and covering letting incorporating suitability to the role. Closing date for applications is Wednesday 1st October 2025 at 5pm. Saracens Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you have not heard from us by 7 days after the closing date of the role, please assume that your application has been unsuccessful on this occasion.
CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 20h - 40h per week. · Salary £12.42 to £15 per hour
My Aqua is a Legionella Control & Water Hygiene Service company that is continuing to expand and reach out to new customers. We are looking for a time served Senior Pump Service Engineer / Pump Services Manager (reporting to the Operations Manager) to join our team. The immediate job consists of completing servicing, diagnostic, installation, and breakdown work on a range of pump stations and submersible pumps. The long-term goal would be to manage a small pump engineer team and to assist with pump associated quotations. The successful Pump Engineer will ideally be based within a reasonable distance of the M25 and will have a strong background experience of maintaining, fault finding and installing a wide range of clean water pumps and ideally drainage pump. Join our team as a Senior Pump Engineer / Pump Services Manager and contribute to meaningful projects that positively impact communities. The majority of the jobs will be located in high-end residential properties in London and the surrounding areas, and the role will typically involve working on servicing and breakdown jobs, and then collective team work for larger-scale jobs and installations and will also be willing to join our callout rota. Occasionally works may be further afield which may require staying away, costs for hotel and meals will be covered by the company. Other responsibilities will include temperature profiling, sampling and reporting on associated tank and pipework in addition to other Legionella Control, Water Hygiene and Treatment Services. Pump Engineer Position Requirements • Proven experience in water pumps, fault finding , service, installation and repair and project management, • Excellent communication skills to effectively collaborate with team members and clients, • Experience working with Lowara, Wilo, Grundfos , DAB, Aquatech, Espa systems - clean water booster set, • Previous experience completing Service/Maintenance work on Booster sets submersible pumps and control panels, • Previous experience on installing new booster sets, • Previous experience in diagnostics, • Booster set experience essential, • Electrically competent (18th Edition qualification desirable), • Confined Space trained, • Basic knowledge in Legionella Control, Water Hygiene and Treatment CSCS card desirable Full UK Driving License essential Happy to commute Applicants must be able to demonstrate the following skills: Basic IT skills (Onsite Job Reporting Required) Good industry knowledge Confident communication skills Good time management Willingness to travel Flexible in areas to work in Experience: • Pump Servicing: minimum 5 years (required), • Pump Engineer Position Remuneration, • Salary £35 to 40k, depending on experience, negotiation for correct candidate., • Company Van, Phone, Tools & fuel card provided, • Monday - Friday. Hours are typically 08.00-17.30 with overtime available, • 28 Day's Holiday paid inc. Bank Holidays
About the job Job Description Working hard to ensure that consistent, quality products are produced following all DO & CO standards Being a role model, leading a team and producing pastry according to the Head Pastry Chef/ Pastry Sous Chef schedule Insure of job pride and ownership and motivate the team to have the ability to adapt to stressful situations and deal with any emergencies or last-minute changes to production Planning production to the daily schedule and ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Coordinating, planning, and participating in the production, preparation, and presentation of meals in adherence to the menu specifications Checking daily inventory control and proceeding final ordering requests to the Purchasing team Forward, strategic thinking individual always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (OTIF performance is maintained) Monitoring wastage and ensuring processes are in place to keep food cost under control Understanding and ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Ensuring the effective implementation of all policies and procedures, ensuring their consistent and compliant application Constantly performing quality control checks to ensure specifications are met on all produced pastry Maintaining good working relationships with all DO & CO family members Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Demonstrated experience as a Pastry Chef de Partie with proficiency in managing multiple sections within a high-volume kitchen environment. Exceptional knife skills, ensuring precision and efficiency in pastry preparation. Ability to conceptualize and design unique pastry items that reflect current trends and cater to various dietary preferences. Proficiency in a wide range of pastry techniques, including but not limited to tempering chocolate, making custard, mouse, and preparing various pastry doughs Meticulous approach to measuring ingredients, decorating pastries, and presenting finished products to ensure consistency and quality. Experience in airline catering is advantageous, though not a prerequisite. Proven ability to thrive in fast-paced culinary settings, maintaining composure and productivity under pressure. Ambitious and driven to create and deliver high-quality pastry dishes that exceed guest expectations. Excellent communication skills in English, facilitating effective collaboration within a diverse team. Strong team player, contributing positively to a cooperative work environment. Flexibility in work availability is crucial, as the Production Kitchen operates seven days a week, including evenings, weekends, and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Receptionist - Gymkhana Salary - up to £16 ph Schedule - Full Time Experience - Previous experience as Receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Head Chef Wanted – Lead the Kitchen at Kentish Town’s Hottest New Opening! Location: Kentish Town, London Venue: Brand-New Gastro Pub (Opening Soon!) Role: Head Chef Start Date: ASAP We’re firing up the ovens and opening the doors to a bold new gastro pub in Kentish Town – and we’re on the lookout for a Head Chef with passion, creativity, and serious kitchen leadership. This is your chance to put your stamp on a brand-new venue from day one — from writing menus and building your brigade, to creating dishes that make people talk (and come back for more). If you want to be part of a big project with big ambition, read on. Who We Are: We’re a brand-new, independent gastro pub with a vision: seasonal British food, local suppliers, exciting twists, and a strong sense of community. From Sunday roasts to elevated bar snacks, we’re all about flavour, quality, and consistency — and we want a Head Chef who’s just as passionate. Who You Are: A confident and experienced Head Chef (or strong Sous ready to step up). Skilled in running a high-performing kitchen, managing everything from costs to compliance. Obsessed with quality, flavour, and presentation — and proud to plate up food that stands out. A natural leader who can recruit, train, and inspire a team to deliver excellence. Excited by the idea of building a kitchen from the ground up and putting your name on something new. What You’ll Do: Design and deliver a seasonal, creative menu with fresh, local ingredients. Build and lead a tight-knit kitchen team focused on consistency and quality. Manage kitchen operations, including ordering, GP targets, health & safety, and staff development. Collaborate closely with the management team to create specials, events, and new ideas. Play a key role in building the pub’s reputation for great food and becoming a true destination in North London. What’s In It For You: A rare opportunity to launch and lead your own kitchen. Autonomy and creative freedom in a chef-led operation. Competitive salary + bonus structure + full share of tips. Support from an experienced, passionate leadership team. Career progression as part of a growing hospitality group. Staff perks, supplier visits, team socials, and more. If you're ready to take the lead and cook up something special in Kentish Town, we want to hear from you! Apply now with your CV and a few words about your vision for modern pub food. Let’s create something unforgettable together.
Key Responsibilities: Clean and prepare apartments for guest check-in/check-out Change bed linens and towels; make beds to a high standard Clean bathrooms, kitchens, bedrooms, and living areas thoroughly Vacuum, mop, dust, and sanitize all surfaces Restock apartment supplies (toiletries, kitchen essentials, tea/coffee, etc.) Report any maintenance issues or damages to management promptly Ensure all cleaning equipment is used and stored safely Adhere to company health, safety, and hygiene standards Maintain a professional and friendly demeanor when interacting with guests or other staff Ensure all cutlery, kitchen utensils, kitchen appliances are cleaned and working. Take photos for documentation and follow the companies standard operating procedures. Do the final checks before the property is ready for guest. Prepare laundry for future stays ensure it is good quality Weekly deeper cleans. Fix minor hiccups during tight changeovers (e.g., stains, missing items, quick repairs) Communicate with the laundry company and additional cleaners when needed. Ensure all keys, access codes, and security systems are working for guest. Ability to use initiative and be creative. Some additional responsibilities by be added through training Company Benefits Competitive pay based on experience and performance/ end of year bonus Flexible working hours (where possible) Opportunities for growth as the business expands Training and support to help you meet 5-star standards Independence and trust, you’ll have real responsibility A supportive team environment – we’ve got your back Staff discounts for friends & family stays (subject to availability) 25 days Paid Holidays Recognition and bonuses for exceptional work (performance-based) Qualifications Proven experience as a housekeeper or in a similar role Excellent customer service skills Good communication skills and ability to work as part of a team Attention to detail and ability to follow instructions. Basic English (spoken & written) Right to work in the UK (No student visa can be accepted for the self employed role) Smartphone with internet access Weekend availability Occasions
Hi, I’m Rotsen co-founder of El Pollote. After years of building this place with my partner Katherine, we’ve reached a point where we need someone to step in and lead the day-to-day operations so we can focus on the bigger picture. This isn’t just a job post. It’s us being real: we’ve built something we care deeply about, but we can’t do it alone anymore so we’re looking for an experienced, driven and hands-on General Manager to take charge of our Carnaby Street location and help lead El Pollote into its next chapter. About El Pollote El Pollote is a bold and unapologetic celebration of Latino flavour and street energy, served through award-winning food, vibrant cocktails and a team that brings the vibe every day. We're not a typical fried chicken joint, we're something different, something louder, something that lives and breathes passion and pride. We're proud to be independent, immigrant-built, and flavour-first. Our food is made from scratch, our culture is rooted in Latin America and our energy comes from the streets we grew up in. What You’ll Do - Take full responsibility for day-to-day operations at our Carnaby Street restaurant. - Lead and develop our front and back-of-house teams with confidence, fairness and energy. - Manage stock, rotas, cost control and systems with precision. - Maintain high standards of hospitality, hygiene and overall customer experience. - Support recruitment, training and onboarding of new team members. - Report directly to ownership and work closely to shape the future of the business. - Help us evolve while protecting the core values that made El Pollote what it is. What We’re Looking For - Proven experience as a General Manager in a busy, high-pressure restaurant. - Strong leadership and communication skills, you lead by example! - A head for numbers and systems and a heart for people. - Someone comfortable taking ownership, not just following orders. - Passion for hospitality, Latino culture, and creating great experiences. - Fluent in English and Spanish(required for team communication). What We’re Offering - Salary: £40,000 – £45,000, depending on experience. - Performance bonus structure tied to revenue, staff retention and guest experience. - Full creative involvement in the future of the brand. - Staff meals, discounts and a role you can genuinely make your own. - A workplace where your voice matters and where we work hard but never fake it. INTERVIEWS If this sounds like a challenge you’re ready for, or you know someone who fits the bill, then please get in touch to arrange an interview.
DotWatcher is the home of ultra-distance, self-supported bike racing. Grown from a desire to share the ultra-cycling world, DotWatcher covers stories and insights from bikepacking races around the globe. Working with experts, we provide high-quality race commentary, visuals and advice to the burgeoning bikepacking race community. DotWatcher is run by a team of keen ultra-cyclists and adventure racers, riding and exploring throughout the seasons. DotWatcher is looking for a highly motivated Junior Full stack developer .net core 8.0 C#, SQL, Restful API, WebApp to join the London team. This position reports to the Technical Lead. The role requires an experienced candidate with the skills and desire to develop themselves as a key part of the digital team in this fast-paced, digitally native sports content site. An outstanding ability to multitask, be flexible in approach and the capacity to take on a range of responsibilities are key. You will be working on an entry system for ultra racing. Responsibilities: • Design, develop and maintain software applications and UI using C#, .net core 8., • Ensure the best possible performance, reliability, and quality of DotWatcher., • Collaborate on solutions designs and related code., • Participate in the software development life cycle from planning to deployment., • Write clean, maintainable code., • Troubleshoot and resolve technical issues., • Implement and maintain security measures., • Develop new functionalities., • Implement good UI/UX based on needs., • Growing your skills and provide your insight of improvement/optimisation., • Communicate with the team to understand the needs. Experience: • Proven experience and knowledge C#, .net core of 3+ years., • Understanding of dependency injection, • Experienced with Microsoft .NET technology stack: C# / .NET, .NET Core 8, ASP.Net, Web APIs., • Experience with code management tools like Git., • JavaScript, TypeScript, jQuery, SCSS/CSS, HTML., • Understanding of SQL language, stored procedure, Entity Framework, • Familiarity with RESTful APIs and modern authorisation mechanisms such as JSON Web Token., • Security understanding., • Strong problem-solving skills and attention to detail., • Motivated, willing to learn/improve/optimise code and perseverant., • Good communication skills and ability to speak of technical concept/solution to a non-technical person. Essential Skills: • Excellent attention to detail with a thorough approach to your work., • Strong organisation, time management and documentation habits., • Proactive in approach and a strong advocate for continuous improvement., • A desire to understand the wider context and impact of your work on the business and its systems., • Open to both learning and sharing knowledge and exploring new technologies., • Comfortable in communicating with non-technical persons and used to simplifying IT language without losing meaning., • Ability to work within a team and translate requirements into technical solutions., • Strike a balance between working with autonomy vs. seeking support when tackling new tasks. Additional requirements: • Interest, energy and flexibility to work in the fast-paced environment of a growing business., • Keen interest in ultra-racing or endurance sports is a bonus., • Candidate must be authorised to work in the UK. What We Offer: • Flexibility to work around your racing schedule, • Access to race and event organisers including discounted race entry, • Generous industry discounts through our sponsor brands and friends of DotWatcher, • Flexible Wednesday mornings for bike riding or other sports and wellness activities, • Remote working up to 2 days. Can increase based on the person., • Working with experienced developers to hone in skills, • Opportunities to work with the content team on race commentary and features if desired DotWatcher is committed to operating in a fair and socially responsible manner, this includes our stance on ensuring diversity, equity and inclusion, both in cycling and in the workplace. Based in: London Job type: Full time Remuneration: Depending on experience Contact: Mathieu Please send an up-to-date CV and short cover letter (500 words max.) and some links/visuals of your work if possible
ōmí lounge isn’t just another bar. We’re a high-end, chic destination in the heart of London’s West End where music, food, and culture collide. Now, we’re looking for a standout General Manager who can take the reins and push ōmí into its next chapter of growth. The Role This isn’t a “keep the lights on” role. We want someone who lives and breathes the West End nightlife scene, understands how to grow revenue in a competitive market, and comes with real relationships and a built-up client list. You’ll be the face of ōmí, curating the experience, driving numbers, and setting the tone for a team that thrives on energy, creativity, and excellence. What You’ll Do • Be the heartbeat of ōmí lounge: leading the team, shaping culture, and setting the standard for service., • Own the numbers: grow revenue streams, manage budgets, and maximize profitability., • Bring your network: leverage your West End contacts and client base to keep the lounge buzzing with the right crowd., • Run the floor like an orchestra: from reservations to VIP hosting, you’ll make sure every night feels effortless and unforgettable., • Keep us sharp: ensure operations, compliance, and licensing are never in question. What We’re Looking For • Proven GM (or senior leadership) experience in the West End—not just “hospitality,” but specifically high-end lounges, restaurants, or nightlife., • A track record of growing revenue, hitting ambitious targets, and building repeat business., • A client list and industry relationships you can activate from day one., • Natural leader: inspires, motivates, and keeps the team firing on all cylinders., • Hungry, creative, and relentless about elevating guest experience. Why Join ōmí Lounge? • £60k base salary plus opportunity for performance-based bonus structure., • A chance to shape and scale one of the West End’s most exciting venues., • Be part of a brand that values bold ideas, creativity, and innovation—not just status quo management., • Career growth opportunities as ōmí expands., • A front-row seat (and role) in London’s nightlife culture. If you’re the GM who knows how to make a venue thrive—not just survive—and you’ve got the West End credibility and network to back it up, we want to hear from you. Disclaimer: ōmí is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Are you ready to play a vital role in the world of e-commerce logistics? Join our dynamic team as a Warehouse Operative based in Tottenham—part of a growing network supporting operations across multiple locations. This is more than just a job—it’s an opportunity to be at the heart of the online shopping revolution, helping customers receive their orders with speed, accuracy, and care. No Experience Needed – Full Training Provided We welcome applicants from all backgrounds—no prior warehouse experience is required. You’ll receive one full week of paid training to get you up to speed on everything you need to succeed in the role. What You’ll Be Doing As a key member of our warehouse team, your responsibilities will include: Receiving and inspecting incoming goods – Carefully check deliveries for accuracy and quality before logging them into our system. Organising and storing stock – Sort items neatly, label products, and help with inventory management. Picking and packing orders – Use scanners to retrieve customer items, then pack them securely with accurate labels and documents. Shipping and dispatch – Prepare orders for dispatch, liaise with couriers, and ensure timely delivery. Maintaining a clean, safe environment – Keep aisles clear, sanitise workspaces, and follow all safety protocols. Recording and stock control – Use Warehouse Management Systems (WMS) to log stock, conduct audits, and report any discrepancies. General support – Help with returns, stock rotation, basic admin tasks, and onboarding new team members when needed. What You Bring to the Table We’re looking for people who are: Detail-oriented – Accuracy is key when packing and shipping Physically fit – You’ll be lifting, moving, and standing for most of your shift Reliable & team-focused – Strong communication and a positive, can-do attitude Quick to learn – You’ll be trained on systems and processes during your first week Health & safety aware – You understand or are willing to learn safe warehouse practices Bonus if you have: experience using forklifts or pallet trucks (but it’s not essential) Why This Role Rocks No experience? No problem – You’ll be fully trained and supported from day one Earn while you learn – The 1-week training period is fully paid Career progression – Many warehouse staff move into senior or operational roles Competitive pay – Fair hourly rates, shift premiums, overtime, and potential benefits like pensions, life insurance, and wellness programs (location-dependent) Supportive culture – We value teamwork, training, and internal growth Opportunities to relocate – Tottenham is just the beginning—there are openings across our wider network Ready to Join Us? If you’re dependable, detail-oriented, and excited to be part of the e‑commerce logistics revolution, we’d love to hear from you. No experience needed—just bring your energy and eagerness to learn. 📧 Send us your CV, and let’s explore how you can become a vital part of our warehouse team—starting in Croydon, with the potential to grow across our expanding network.
Summary: Are you passionate about uncovering insights hidden within data? We're looking for a Data Analyst to join our team and play a key role in driving data-driven decisions. You'll be responsible for collecting, processing, and analyzing complex datasets to identify trends, patterns, and opportunities that will help our organization achieve its strategic goals. Your work will directly influence business outcomes by providing actionable intelligence to stakeholders across the company. Responsibilities: Collect data from various sources, including databases, APIs, and other systems. Clean and prepare data for analysis, ensuring accuracy and consistency. Analyze data using statistical methods and tools (e.g., SQL, Excel, Python, R) to identify key trends, patterns, and anomalies. Develop and maintain reports, dashboards, and data visualizations to communicate findings to technical and non-technical audiences. Collaborate with cross-functional teams (e.g., marketing, sales, operations) to understand their data needs and provide analytical support. Identify opportunities to improve data collection, processing, and analysis methodologies. Document data analysis processes and findings to ensure reproducibility and knowledge sharing. Stay up-to-date with the latest trends and technologies in data analysis. Qualifications: Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Computer Science) or equivalent experience. Proven experience as a Data Analyst or in a similar role. Strong proficiency in SQL for data extraction and manipulation. Excellent skills in Excel for data analysis and reporting. Experience with data visualization tools (e.g., Tableau, Power BI) is highly desirable. Familiarity with programming languages such as Python or R for statistical analysis is a plus. Solid understanding of statistical concepts and methods. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely. Ability to work independently and collaboratively in a fast-paced environment. Job Description: Computer analysts and scientists research, design, develop, and optimize computer systems, algorithms, and software. They analyze computing needs, explore emerging technologies like AI, machine learning, and big data, and develop innovative solutions to complex computing problems. They may also work in theoretical research or applied computer science across various industries. Job Description: Data architects design and manage an organization’s data infrastructure. They create data models, define data standards, and ensure data systems are structured to support business processes, analytics, and decision-making. They establish policies for data integration, storage, and security, often collaborating with engineers and analysts. Data engineers build and maintain data pipelines and architectures that allow organizations to collect, process, and analyze large sets of data. They work on database management, ETL (Extract, Transform, Load) processes, data warehouses, and big data platforms, ensuring data is reliable, accessible, and efficiently processed for analysts and business use. IT systems architects design and implement the overall structure of IT systems within an organization. They ensure systems are scalable, secure, and aligned with business goals. They create technical blueprints, integrate hardware and software components, and evaluate new technologies to optimize IT operations. IT business analysts act as a bridge between business needs and IT solutions. They gather and analyze business requirements, assess existing systems, and recommend IT solutions that improve efficiency and meet organizational objectives. They also support testing, documentation, and change management during system implementations. IT solutions architects and designers focus on creating technical solutions tailored to specific business needs. They design software, applications, or system integrations, ensuring compatibility, scalability, and compliance. Their work involves selecting technologies, defining frameworks, and guiding development teams through solution implementation. This category covers IT specialists whose roles combine aspects of business analysis, architecture, and systems design but don’t fit neatly into standard classifications. They may work on hybrid projects, such as digital transformation, enterprise integration, or custom IT strategy, often requiring a mix of technical, analytical, and business expertise.
Job Description: We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest services. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring that every visitor feels valued and attended to. Your ability to communicate effectively and help guests with their needs will be key to your success in this role. Responsibilities: • Greet guests warmly upon arrival and guide them to their tables., • Manage reservations and ensure efficient seating arrangements., • Answer phone calls with excellent phone etiquette, taking reservations or providing information as needed., • Assist guests with inquiries, ensuring they receive the highest level of service throughout their visit., • Collaborate with venue staff to maintain smooth operations during busy periods., • Maintain cleanliness and organisation of the host/host area, ensuring it is presentable at all times., • Handle guest complaints or concerns professionally, striving for resolution and guest satisfaction., • Will be required to work weekends and night shifts. Experience: • Previous experience in hospitality or guest services is preferred but not essential., • Strong communication skills, both verbal and written, are necessary for effective interaction with guests and team members., • A background in restaurant or bar environments would be advantageous., • Ability to multitask in a fast-paced environment while maintaining attention to detail., • A positive attitude and willingness to help others are essential traits for this role., • Knowledge of using Sevenrooms reservation system effectively. Join us as a Host/Host, where your dedication to hospitality will shine through every interaction!
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN AS WE GROW As we expand both locally and internationally, we’re thrilled to be opening new venues beyond London! This is your chance to help shape the future of Clays as we bring our signature excitement, energy, and unforgettable experiences to new cities across the UK. We're looking for passionate individuals to join us on this exciting journey as we grow our brand and create unique, memorable events for our guests. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? It is the Junior Sous Chef's responsibility to orchestrate and be responsible for the overall delivery of the customer experience day to day, with a focus on the food-oriented side of the operation. You must ensure impeccable standards, have and maintain excellent product knowledge, and deliver training and support for the kitchen and front-of-house team. You will be responsible for supporting the Senior Sous Chef in all aspects of stock and inventory management. We are looking for a self-driven individual who strives for excellence, with experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities: • To support the Senior Sous Chef to ensure the smooth running of all aspects of the kitchen, including service, stock management and staffing., • To provide training and support to all junior colleagues., • Communicate effectively with both kitchen colleagues and front-of-house colleagues., • Ensure the quality of the food and service delivered are to our standards and within execution times, • Ensure all food safety procedures are followed daily., • Monitor the cleanliness of the kitchen and communicate any problems to the Senior Sous Chef., • Assist in all aspects of stock management, including but not limited to wastage, holding stock, perishable stock and consumables., • Ensuring delivery of colleague meals for the in-venue team daily., • Take initiative and demonstrate aptitude and desire to continue to further your career., • Execute our Health & Safety policy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • At least 3 years of experience within a similar role desirable., • Culinary diploma from a recognised institution or higher., • Excellent communication and computer skills., • Training and coaching skills., • First Aid (not essential)., • Competency in Stock procurement (training will be provided for our platform)., • Food hygiene level 2 (training to level 3 will be provided)., • Understanding of Food Safety record keeping (training will be given on our platform)., • High-volume kitchen experience., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, can solve problems calmly and work well under pressure. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary of £31,500 as well as weekly Tronc (service charge) distribution which is uncapped. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clays Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognised qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM
Sous cheg – Heard. Soho (Flagship Opening) Premium burgers. Fresh ingredients. Consistent standards. Heard is the most talked-about name in London’s fast food scene, created with 2 Michelin-starred chef Jordan Bailey. Our first site in Borough launched in February 2025 to rave reviews — now, we're opening our flagship in Soho, and we're looking for a Head Chef to lead it. This is your chance to take ownership of a brand-new kitchen, build your brigade from scratch, and set the standard for what fast food should be: fast, fresh, and uncompromising on quality. In Your First 12 Months, You'll... Launch the Soho kitchen to spec and on schedule, delivering a fully operational kitchen with prep, service, storage, food safety, and communication systems in place ahead of opening Hire and onboard a full brigade, including all line chefs and prep roles, with clear responsibilities, trial shifts completed, and training plans delivered before launch Train all team members to deliver the Heard food standard, achieving consistent plate execution within four weeks of opening across every service period Run the pass with full control, ensuring all revenue streams (dine-in, delivery, takeaway) hit speed, quality, and presentation targets daily Write and implement kitchen SOPs across service, cleaning, stock, allergen handling, and prep — fully embedded and signed off by week two of trading Deliver food cost margin within target range by month two, using Heard systems to monitor usage, track waste, and adjust ordering in real-time Achieve and maintain a* 5 Health & Safety rating at first inspection through fully documented food safety procedures and ongoing team compliance Collaborate daily with the General Manager to analyse service performance, adjust rota needs, and drive daily prep and recovery standards Review and improve kitchen systems and workflows quarterly, in collaboration with Jordan Bailey, ensuring the operation evolves with service demands
Job Purpose We are seeking a skilled IT Technician to support the daily IT operations of our construction company. The role involves providing technical support to office staff, site-based teams, and project managers to ensure smooth running of IT systems across multiple projects and locations. Key Responsibilities Install, configure, and maintain computer hardware, software, networks, printers, and mobile devices. Provide first-line and second-line IT support for office and on-site employees. Manage and troubleshoot issues with project management software, CAD tools, and construction-specific applications. Support remote working setups and connectivity for site engineers and managers. Ensure data security, backups, and compliance with IT policies. Maintain and monitor servers, cloud systems, and company-wide networks. Set up IT infrastructure on new construction sites (internet, routers, access points, cabling). Liaise with external vendors and service providers when needed. Document IT procedures, asset inventories, and user guides. Provide training and guidance to staff on IT systems and best practices. Skills & Qualifications Diploma/Degree in IT, Computer Science, or related field (or equivalent experience). Proven experience in IT support, preferably in construction or engineering environments. Knowledge of Windows & Mac operating systems, Microsoft 365, and cloud platforms. Networking knowledge (LAN/WAN, Wi-Fi, VPNs, firewalls). Strong problem-solving skills and ability to work independently. Excellent communication skills to support both technical and non-technical staff. Full UK driving licence (preferred, as site travel is required). Mobility Requirement This role involves travel to different construction sites to set up and maintain IT systems in site offices and temporary facilities. Benefits Competitive salary package Opportunities for training and career development Company pension scheme On-site
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate Assistant Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & rewards: • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • You can take your Birthday as a day off - Guaranteed!, • Cycle to Work Scheme., • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Reception Manager: • To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development., • To assist the reception team in providing all staff with on-going service standards training as well as food and beverage product knowledge., • To supervise other receptionist, ensuring that the correct standards and methods of service are maintained., • To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved., • To attend training and meetings as required by the Reception Manager., • To conduct and contribute to regular departmental communications meetings., • Manage the reception desk and the flow of service into the restaurant in the Managers absence About you: • You have 1 years + experience in this position, • Solution-driven individual able to work under the pressure of peak service, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are friendly and professional with plenty of charisma and flair About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Job Description: Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Main Duties and Responsibilities: 1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments., 2. Utilize technology to provide enhanced monitoring, management and control of shipments as required, 3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions, 4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs., 5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements., 6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments, 7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments, 8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities, 9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments., 10. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments, 11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions., 12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads., 13. Escalate any issues or delays to the Cell & Gene Management Team. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.