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Broadleaf is a great destination in the concrete jungle of London City where guests can relax and enjoy drinks, food and any sports game on one of their many screens! It's a great place to support your team in a lively atmosphere! We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full-time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award-winning Hospitality Action service and the Otolo mentoring scheme Group-wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do? Looking to work as part of a team? Looking to pursue a career? If the answer is yes, then we have the job for you! About you: 1 Years' experience in a similar role minimum. Amazing staff management, motivation and training skills Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Supervisor will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
Nordic Bar is a unique and eclectic venue situated in London’s Fitzrovia, Soho. Delivering an amazing late night party vibe, with great drinks and food. Hosting an excellent range of sporting events, with a Scandinavian twist. Nordic Bar is never dull, hosting sports and entertaining our guests, what we do is all about fun and personality. We want you to help us deliver the party! Meals are provided on shift and 50% off food & drink in our venues. Your Role: - To have a passion to deliver exceptional Guest service every time and be able to build rapport with Guests and the team - To assist in the operational running of the venue, as a key holder - You will be expected to open and close the venue early week and afternoon openings, and lead those shifts safely and effectively - Ensuring that staff meet the standards of the venue and coaching staff where needed. - Follow venue standards in regards to cash management, till and cashing up procedures. - Assist in the training and development of the team - To have an understanding of licensing laws and safety General Requirements: - Previous experience in a late-night venue - Excellent guest service skills - Good communication - Ability to work within a team and supervise - Proactive and able to work unsupervised. - Cocktail experience preferred but not required - Eligibility to work in the UK - If this sound like the role you are looking for and you would like to join The - Nordic team, hit the apply button. Job Type: Full-time Pay: £12.50-£13.50 per hour
We’re looking for a Floor Manager to join our talented team at The Goat Chelsea, As a member of the team, you are the personality behind the venue. You'll inject your positive energy into every moment and provide a speedy service to ensure our renowned venue delivers operational excellence. You’ll work closely with your team to create a welcoming and friendly atmosphere our guests will love. We are a small team and looking for someone who can run the floor in GM absence. High quality customer service and being on top of the details is key. We are looking for staff only until July so is a temporary contract.
Our Café plays a key role in our building and the welcome we want to provide to everyone who crosses the threshold. With the creation of this new role, our purpose is to enhance our offer by providing consistent quality and an inviting atmosphere for our audiences and local guests. The Café Supervisor will support the Catering Manager in developing and implementing a business plan for the Café that will maximise the service, presentation and profitability of the Kiln’s catering operation, whilst also supporting Kiln’s mission to be a theatre for all.
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. Want to be part of the team? Right now we are looking to find our next Night Manager to join our Kings Wardrobe Team in St Paul. About Native London King’s Wardrobe At Native London King's Wardrobe, history meets modern luxury in 92 spacious serviced apartments nestled within the Grade II-listed The Kings Wardrobe in St. Paul’s. Our property is located a 5-minute walk away from St. Paul’s and Mansion House Underground stations, granting easy access to a variety of tube lines. Be part of the jewel in our crown, as our on-site reception and housekeeping teams work in harmony to ensure guests experience the epitome of convenience and service in a setting that pays homage to pioneering British designers. If you're ready to be part of crafting unforgettable moments in the heart of historic London, apply now! What the job entails? You’ll be responsible for the property overnight and making sure we meet our guests and visitors expectations and ensuring their safety. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Read, understand, and comply with product labels, safety, policy, and procedure manuals. ·Demonstrated ability to solve problems in a variety of practical solutions and follow standardized procedures. ·Proficiency in customer service and interpersonal communication skills to effectively interact with guests, clients, team members, and other business contacts. ·Excellent written and spoken English. ·IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system) Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us; 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as a bar manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for a supervisor to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them, to music being the beating heart of our experience, we are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: Competitive salaries Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come! Opportunity to expand your skills with the support of experience management Subsidised short- or long-term housing is provided by the company to all new starters moving to London in a prime London location (only eligible to successful candidates outside of London and residing in the UK). Internal training and succession plans for rapid promotion. Education rewards Access Perkbox and enjoy a range of discounts and offers across well-known brands. Superb quarterly bonus schemes Refer-a-friend bonuses Staff meals (3 times per day) Shoes & uniforms provided or management's annual tailored suit allowance (role specific) Flexible working scheme & 28 days of holiday per year Staff & family dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as a Supervisor? As our Supervisor at Amazonico, your responsibilities would include: Ensure the efficient running of a section during service and be responsible for any guest’s request. Promote sales and build rapport with guests. Ensure all orders, bills, and payments are taken correctly. Be competent with the point-of-sale system to ensure orders are placed efficiently and swiftly. To coordinate the allocation of duties and breaks for the Commis Waiters and Head Waiters To assist the management team with guest complaints and inquiries. Be responsible for ensuring that all guests receive the best possible service and care. Be able to work in a fast-paced environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as a Supervisor!
Our opportunity: Are you ready for a very red-carpet welcome? This is your chance to make a positive impact by joining an incredible team, at BAFTA’s iconic headquarters, 195 Piccadilly. Do you strive to create joy when serving members? Do you want to work with a team where belonging and inclusivity are at the core of everything we do? Our Assistant Banqueting Manager champions delivering an exceptional level of service to our members. It’s a varied role where you’ll get to work across all areas of the building including the members club impressive fine dining restaurant named after the well esteemed Richard Attenborough, as well as supporting on external event hires, BAFTA events and screenings. How BAFTA 195 Piccadilly gives you the red carpet experience 31 days holiday (increasing to 33 days after 5 years' service) Building is closed for 1 week during festive period in December Health cash plan (financial contribution to dentist, podiatry & more treatments) Complimentary meals on duty 3% pension contribution, Life assurance Company sickness pay Cycle to work scheme Season ticket loan Access to cinemas throughout the UK & to BAFTA events Who you are? You’ll be passionate about bringing excellence in service to all guests and have some experience in a service delivery role. You'll take charge in financial responsibility for all areas of the operation and enjoy assisting in all front of house areas. We hire people with a can-do attitude, who like to help, who are team focused. Who are we? 195 Piccadilly is home to the iconic London HQ of the world-famous British arts charity, BAFTA. Following an extensive refurbishment programme our new and increased space will enable BAFTA to support over 80,000 people to develop a career in the creative industries each year. Housed in a historic Grade II Listed building in the heart of London’s West End, BAFTA 195 Piccadilly is a truly world-class space, providing innovative state-of-the-art facilities.
We are Burger & Beyond. We serve up London's best burgers along with signature sides, delicious cocktails and craft beers from our sleek, minimalist, modern restaurants. We're looking for great people to come and help us on our journey to bring amazing food, some fantastic cocktails and even better service to our restaurants. After a huge success of our Shoreditch restaurant we opened two more Borough Yards and Soho. In addition to this we have dark kitchens and kiosks in London and now Manchester. We are looking for epic people with a passion for hospitality who will join us on this journey! The role An opportunity has arisen for a Supervisor to join our vibrant and friendly team. We are looking for a passionate and enthusiastic individual that ideally has supervisor experience already or is ready to take that step up into a management role with training and mentoring to help you achieve your goals. More than just your CV, we're looking for someone with a genuine passion for hospitality so are you excited to provide exceptional customer service and go above and beyond to make a memorable experience for both your team and guest? Then please apply today! What we expect from you… • Enjoy working in a team and building relationships • Having a real passion for guest service and taking ownership of the guest experience. • Being organised and proactive in managing your tasks. • Kind, engaging and fun with personality and strong communication skills • Be able to create amazing first impressions • Attention to detail, organised and diligent • Always striving towards delivering a dining experience beyond expectation and with a personal touch • Availability to working late nights and weekends Perks include: Hourly rate starting from £11.50 per hour, plus service charge. Free food on shift 30% off in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time) Training & career development, many of our management team have been trained and promoted from within the business, and we are only just getting started. If you are interested in this role then don’t be shy…let us know!
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Leadbelly's Bar and Kitchen is a unique venue situated in Canada Water. Serving delicious food, beers and cocktails in a supa-cool venue. The interior is full of amazing artwork, there is a great terrace area to the front and in impressive sports bar at the rear showing all major sports events live. Meals are provided on shift and 50% off food & drink in our venues. Your Role: To have a passion to deliver exceptional Guest service every time and be able to build rapport with Guests and the team To assist in the operational running of the venue, as a key holder you will be expected to open and close the venue and lead those shifts safely and effectively Ensuring that staff meet the standards of the venue and coaching staff where needed. Follow venue standards in regards to cash management, till and cashing up procedures. Assist in the training and development of the team To have an understanding of licensing laws and safety General Requirements: Previous experience in a late-night venue Excellent guest service skills Good communication Ability to work within a team and supervise Proactive and able to work unsupervised. Cocktail experience preferred but not required Eligibility to work in the UK If this sound like the role you are looking for and you would like to join The Leadbelly's Bar and Kitchen team, hit the apply button.
Bar Manager – St Christophers Place We are looking for an enthusiastic Bar Manager. Key Responsibilities: Thorough menu knowledge (both food and beverage) To develop cocktails and beverage recipes according to the current menu strategies In depth knowledge of service and food and drinks standards including all steps of service In depth knowledge of company’s rules and policies Systems and procedure knowledge: Knowledge in till system Develop Marketman in accordance with business needs Complete weekly stock takes and report any variances to the General Manager Knowledge in server cash out procedure Good understanding of health and safety policies in the workplace Responsible for licensing, health and safety, atmosphere management and team leading Oversee all drinks stock management, P&L and budgeting People management and development: Manage relationship with suppliers and ensure Yamabahce receives their best attention and service Attend all management and organisation meetings as requested by the General Manager Ensure that all staff are aware of, and undertaking their responsibilities to the best of their ability To take responsibility for certain aspects of all staff training as directed by the General Manager Train and motivate new starters Oversee other Bar Staff and highlight any knowledge gaps they may have Provide support and be a mentor and role model to others All suitable candidates will be contacted by a member of the team to discuss in more detail and answer any questions you may have. All candidates should be eligible to work and currently based in the UK
We are on a look out for a friendly and welcoming Host/Hostess to join our newly opening restaurant in the heart of Soho! This role will be available full-time as well as part -time. Job Description: - Greet guests as they enter the establishment with a warm and welcoming demeanour. - Seat guests promptly and appropriately based on seating charts and guest preferences. - Manage reservations, including confirming, adjusting, and accommodating special requests. - Maintain cleanliness and organization in the dining area, including resetting tables and ensuring a tidy appearance. - Assist servers by communicating special requests or needs from guests and coordinating table turnovers efficiently. - Answer phone calls, take to-go orders, and provide information about the menu or restaurant policies. - Manage the waiting list during peak hours, providing accurate wait times and keeping guests informed of their status. - Monitor dining room activity to ensure guest satisfaction and address any issues or concerns promptly. - Work collaboratively with other staff members to uphold high standards of service and create a positive dining experience for guests. - Adhere to all restaurant policies and procedures, including safety and sanitation guidelines. Qualifications: - Excellent customer service skills with a friendly and outgoing personality. - Strong communication and interpersonal abilities. - Ability to multitask and work efficiently in a fast-paced environment. - Attention to detail and a commitment to maintaining cleanliness and organization. - Flexibility to work evenings, weekends, and holidays as needed. - Previous experience in a similar role or hospitality industry preferred but not required. - This job description may vary depending on the specific requirements of the restaurant or establishment. - Join our team today and be part of creating memorable experiences for our guests! Job Types: Full-time, Part-time Pay: £13.00 per hour Expected hours: 30 – 48 per week
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield Stratford London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
About us Join our exciting new venture in Chelsea - a unique and intimate 8-seater Sushi Bar. We're dedicated to offering an authentic sushi experience, complemented by a selection of fine sake and whiskey. We Are Looking For We're seeking enthusiastic individuals with a passion for sushi and Japanese culture to join our front of house team. The ideal candidates will have experience in high-end dining settings and an appreciation for the intricacies of sushi and Japanese beverages. Responsibilities: - Provide excellent customer service and ensure guest satisfaction - Take orders and serve drinks to customers in a timely manner - Prepare and serve a variety of alcoholic and non-alcoholic beverages - Maintain cleanliness and organization - Monitor and manage inventory levels of beverages and supplies - Adhere to all food safety and sanitation guidelines - Collaborate with kitchen staff to ensure smooth operation Skills: - Strong interpersonal and communication skills to interact with guests - Basic math skills for calculating bills - Upselling skills to promote specials, cocktails, or premium drinks - Time management skills to prioritize tasks and handle multiple orders simultaneously - Culinary knowledge to recommend food pairings or suggest menu items - Hospitality mindset to create a welcoming atmosphere for guests - Knowledge of food safety regulations and practices - Ability to work in a fast-paced environment while maintaining attention to detail Requirements: - Japanese Language Speaking preferrable -Knowledge of sushi, sake, and whiskey is highly valued. -Experience in a high-end dining environment is preferred. - Previous experience in a bar or restaurant setting - Ability to stand for long periods of time - Flexibility to work evenings, weekends, and holidays as needed Join our team who are passionate about providing exceptional service in a vibrant atmosphere. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you have the skills and enthusiasm for creating memorable experiences for our guests, we want to hear from you! Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.
Job Summary: The Counter Soho is a look out for experienced Receptionists to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere and supporting GM with admin tasks. If you have excellent communication skills and a passion for hospitality, we’d love to hear from you. Key Responsibilities - Warmly greet guests upon arrival with a friendly and professional demeanour. - Manage reservations and seating arrangements to ensure efficient table turnover and guest satisfaction. - Escort guests to their tables and present menus. - Handle phone calls and online reservations promptly and accurately. - Confirm reservations and manage any changes or cancellations. - Maintain an organised reservation system. - Provide guests with information about the menu, specials, and restaurant services. - Address guest inquiries and resolve any issues or complaints promptly and courteously. - Assist with coat check and other guest services as needed. - Respond to the reviews and complaints - Maintain a clean and organized reception area. - Manage waitlists during busy periods and communicate wait times to guests. - Coordinate with the waitstaff and management to ensure smooth service flow. - Liaise with kitchen and serving staff to manage seating and guest flow. - Relay any special guest requests or dietary requirements to the appropriate team members. - Keep the management informed of any guest feedback or issues. Qualifications: - At least 3 years previous experience in a receptionist or customer service role, preferably in a restaurant or hospitality setting. - Excellent verbal and written communication skills. - Strong organisational and multitasking abilities. - Friendly, approachable, and professional demeanour. - Ability to handle high-pressure situations and remain calm under stress. - Proficiency with reservation software and basic computer skills. - Flexibility to work evenings, weekends, and holidays.
Job Overview: We are seeking a dynamic Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing excellent customer service and driving sales to achieve targets. Duties: - Communicate effectively with customers to understand their needs and provide suitable product recommendations - Deliver exceptional customer service to enhance the overall shopping experience - Organise and maintain product displays to attract customers - Utilise IT systems for sales transactions and inventory management - Demonstrate proficiency in English language for effective communication with customers - Utilise sales techniques to drive revenue and meet sales targets - Display a proactive approach to drive sales through negotiation and persuasion - Manage time efficiently to balance customer interactions and administrative tasks - Experience: - Previous experience in a sales role is advantageous - Strong customer service skills are essential - Excellent organisational abilities to manage multiple tasks effectively - Proficiency in IT systems for sales tracking and reporting - Strong command of the English language for clear communication - Demonstrated ability in sales techniques to achieve targets - Drive and motivation to succeed in a competitive sales environment - Negotiation skills to close deals successfully - Effective time management skills to prioritise tasks efficiently - Join us as a Sales Advisor and embark on an exciting career in sales with opportunities for growth and development.
About OMA OMA is a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic waiter/waitress to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the floor area, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the manager to keep our service quality at it's best. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.
Want to be part of the UK’s No.1 voted Nail Salon? About Us: Take your career to the next level with Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients and our amazing team members. We are all about creating a unique, personalised journey for each one of you. About the Role: - Step into the spotlight as a Townhouse Nail Artist, where glamour meets professionalism. - As a brand ambassador, you will infuse passion into every treatment, ensuring an exceptional experience for our clients. - Prove your expertise as a Nail Technician, Manicurist, or Nail Artist, bringing your skills to Townhouse. - Demonstrate your commitment to excellence by upholding the highest standards of cleanliness, ensuring our salon is a haven of luxury and perfection. - Play a vital role in the team by assisting in salon upkeep and stock replenishment, contributing to the seamless flow of our exceptional services. - Your exceptional communication style, coupled with outstanding customer service skills, is key to creating memorable experiences for our clients. - Join us at Townhouse, where your journey as a Nail Artist is not just a role—it's an opportunity to shine, to create, and to make every client feel extraordinary. Your talent and passion are the cornerstones of our exceptional nail salon experience! - NVQ level 2 or similar is required. Role Responsibilities: - Deliver high-quality nail services to clients, including manicures, pedicures, and nail enhancements. - Thoroughly clean and sterilise all tools and equipment before and after each use. - Keep the work station tidy and well-organised at all times. - Stay informed about current nail trends and techniques. - Educate clients on proper nail care practices and recommend suitable products. - Ensure customer satisfaction by providing exceptional service Qualifications: - Demonstrate previous experience as a Nail Technician or in a similar role. - Possess a valid certification as a Nail Technician. - Have knowledge of nail products, techniques, and current trends. - Exhibit strong attention to detail and excellent manual dexterity. - Capable of maintaining a clean and hygienic work environment. - Possess excellent communication and customer service abilities. - Work effectively within a team environment. ** Employee Benefits at Townhouse:** - Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. - Shopping discounts - a range of discounts on some of the largest brands to save you money every day. - Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! - Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager! - Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! - Employee Discount: 75% discount on treatments - Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. - Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse.
About OMA OMA is a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic bartender to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the bar area, including stock take, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the bar manager to keep out drinks offering fresh and competitive. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.
Want to be part of the UK’s No.1 voted Nail Salon? About Us: Take your career to the next level with Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients and our amazing team members. We are all about creating a unique, personalised journey for each one of you. About the Role: - Step into the spotlight as a Townhouse Nail Artist, where glamour meets professionalism. - As a brand ambassador, you will infuse passion into every treatment, ensuring an exceptional experience for our clients. - Tailor your schedule with our flexible options (Full Time, Part Time, Weekdays, or Weekends) to suit your lifestyle. - Prove your expertise as a Nail Technician, Manicurist, or Nail Artist, bringing your skills to Townhouse. - Demonstrate your commitment to excellence by upholding the highest standards of cleanliness, ensuring our salon is a haven of luxury and perfection. - Play a vital role in the team by assisting in salon upkeep and stock replenishment, contributing to the seamless flow of our exceptional services. - Your exceptional communication style, coupled with outstanding customer service skills, is key to creating memorable experiences for our clients. Join us at Townhouse, where your journey as a Nail Artist is not just a role—it's an opportunity to shine, to create, and to make every client feel extraordinary. Your talent and passion are the cornerstones of our exceptional nail salon experience! NVQ level 2 or similar is required. Role Responsibilities: - Deliver high-quality nail services to clients, including manicures, pedicures, and nail enhancements. - Thoroughly clean and sterilise all tools and equipment before and after each use. - Keep the work station tidy and well-organised at all times. - Stay informed about current nail trends and techniques. - Educate clients on proper nail care practices and recommend suitable products. - Ensure customer satisfaction by providing exceptional service Qualifications: - Demonstrate previous experience as a Nail Technician or in a similar role. - Possess a valid certification as a Nail Technician. - Have knowledge of nail products, techniques, and current trends. - Exhibit strong attention to detail and excellent manual dexterity. - Capable of maintaining a clean and hygienic work environment. - Possess excellent communication and customer service abilities. - Work effectively within a team environment. ** ** Employee Benefits at Townhouse: - Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. - Shopping discounts - a range of discounts on some of the largest brands to save you money every day. - Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! - Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager! - Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! - Employee Discount: 75% discount on treatments - Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. - Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse.
Join Our Team at Franco’s! 🍝🍷 Exciting Opportunity: Experienced Waiter/Waitress/Chef de Rang Franco’s on Jermyn Street, Green Park, is looking for passionate individuals to join our Front of House team. Why Franco’s? 💰 Competitive Pay: £14.40-£15.40 per hour or £33,000-£35,200 annually, plus yearly bonus. 🕒 Flexible Hours: Full-time (approx. 44 hours/week), part-time, and casual shifts. 📅 Generous Time Off: Closed Sundays, 10 days over Christmas, 4 days over Easter, and Bank Holidays. 🏖️ Paid Holidays: 28 days including bank holidays, plus extra days for years of service. 📚 Growth & Development: Company-funded training courses and career progression with ‘Flow Hospitality’. 🎁 Employee Perks: Complimentary meal for two after passing probation, 50% discount at Franco’s and Wiltons, staff meals, uniforms provided and laundered. ➕ Additional Benefits: Company pension, Sickness pay, Employee of the Quarter and Year rewards, annual staff party, and more. About Us Franco’s, a pioneering Italian restaurant in London since 1946, offers a mix of traditional and contemporary Italian cuisine. Located between Green Park and Piccadilly, we’re family-owned and managed by industry veteran Jason Phillips. What You Bring 🍽️ Experience in fast-paced environments serving 80-100 covers per service. 🇮🇹 Knowledge of Italian cuisine and various wine styles, spirits, and cocktails. 💬 Excellent customer service and communication skills. 🛎️ Ability to anticipate guest needs and improve sales. 🔥 Enthusiasm, drive, and a willingness to learn. 🧾 Experience with Point of Sale software (TISSL) and WSET certification are a plus. Requirements 🇬🇧 Right to work in the UK (sponsorship not available). 📄 CV required for application consideration.
Responsible for identifying and acquiring new clients, maintaining customer relationships, and achieving sales targets for the company’s products or services within an assigned territory. This role requires a highly motivated, self-driven individual with excellent sales skills and a strong ability to network and build relationships. Key Responsibilities: • Sales and Business Development: • Identify and target potential clients through cold calling, networking, and referrals. • Conduct product presentations and demonstrations to prospective clients. • Develop and execute sales strategies to meet or exceed sales targets. • Negotiate terms of sales and agreements, ensuring mutually beneficial outcomes. • Customer Relationship Management: • Build and maintain strong, long-lasting customer relationships. • Provide excellent customer service and follow up to ensure customer satisfaction. • Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly. • Market Research and Analysis: • Stay informed about industry trends, market conditions, and competitors. • Identify new market opportunities and share insights with the sales team and management. • Administrative Duties: • Prepare and submit regular sales reports, including sales activity, pipeline status, and forecasts. • Maintain accurate records of client interactions and transactions in the company’s CRM system. • Ensure compliance with company policies and industry regulations. Qualifications: • Proven experience as a sales representative or in a similar sales role. • Excellent communication, negotiation, and interpersonal skills. • Strong self-motivation and the ability to work independently. • Familiarity with CRM software and sales tools. • Ability to travel as needed within the assigned territory. • Bachelor’s degree in Business, Marketing, or a related field (preferred). Compensation: • Commission-based pay structure, with the potential for high earnings based on sales performance. • Opportunities for bonuses and incentives based on achieving sales targets. Additional Information: • This is an independent contractor role, and the sales representative is responsible for their own taxes, insurance, and business expenses. • Flexibility to set your own schedule and manage your own sales activities.