Private Site Fundraising Area Manager
4 days ago
London
Private Site Fundraising Area Manager \n Department: Fundraising Operations \n Contract type: Full time \n Contract hours: 37.5 hours per week (Monday to Sunday on a flexible basis) \n Reports to: Regional Manager / Managing Director \n Line reports: 2 Team Leaders, with possible temporary responsibility for a third team during growth or cover periods. \n Location: Field-based across Greater London with 1–2 days per week in-office \n Salary: £40,000 - £42,000 base pay per annum plus four-weekly regional performance bonus (OTE £50,000 per annum) \n \n About the Role: \n Acorn Promotions was founded in 2024 with a clear mission: to connect incredible charities with loyal, long-term supporters through individual giving and lottery programmes. The Area Manager is responsible for the performance, quality and development of two field fundraising teams within a defined area of London. \n \n This is a dynamic leadership role - you won’t just be managing from a desktop; you will actively support your Team Leaders on the pitch, ensuring area-wide target delivery, identifying growth opportunities, and embedding a culture of high performance, accountability, and ethical fundraising across your region. \n \n Area & Field Responsibilities: \n\n • Drive Performance: Oversee multiple field-based teams to ensure the region consistently meets and exceeds collective donor acquisition targets. \n, • New Starter Development: Ownership of new starter development plans, performance reviews in initial four-week period, and working with Team Leaders to develop fundraising staff quickly.\n, • Leadership & Coaching: Line manage, mentor and develop Team Leaders, conducting live, on-the-spot field coaching to sharpen their management and fundraising skills. \n, • Relationship Management: Build and maintain strong relationships with venue partners and station management to guarantee seamless operations and rebookability. \n, • Compliance & Quality: Conduct regular site audits to ensure 100% adherence to fundraising regulations, keeping ethical practices at the core of your area.\n\n \n Management Responsibilities: \n\n • Operations: Optimise regional logistics, overseeing cross-team rotas, attendance tracking, and field resource allocation. \n, • Team Leader Line Management: Ensuring Team Leaders run strong shift briefings, manage timesheets and attendance, Coach and develop staff effectively, uphold site standards and own both daily and weekly results.\n, • Site Planning and Team Matching: Area Manager owns the site performance plan, with central admin/support helping book and coordinate. Match teams and fundraisers to sites based on historic performance, travel practicality, site type, campaign suitability and development needs.\n, • People Management: Oversee the full employee lifecycle for your Team Leaders, conducting performance reviews, appraisals, and professional development plans. \n, • Regional Growth: Drive regional expansion by leading the selection, interviewing, and onboarding of new Team Leaders and fundraising staff. \n, • Strategic Planning: Collaborate with the Managing Director to analyse site data, forecast performance trends, and secure high-performing venue allocations.\n, • Mystery Shopping: Plan your area’s mystery shopping programme to ensure high quality, ethical fundraising. \n\n \n Key Relationships: \n\n • Team Leaders \n, • Head of Fundraising Operations \n, • Venue and Site Management Partners\n\n \n Key Performance Indicators: \n\n • Overall regional fundraising targets (new donors per week) \n, • Staff retention and performance metrics \n, • Administration and Management Performance\n, • Area compliance and quality audit scores \n, • Regional mystery shopper feedback and complaint rates \n, • Area hours delivered against target delivery\n\n \n \n