Trabajos office customer service en Nottingham - Page 2Crear alertas

Class 1 Driver - Nottingham\n\nJoin Gi Group to support the transport operation of a leading parcel distribution company with night shifts available\n\nRole Overview:\n\nTrunking across RDC locations (Nights)\nVarious start times covering nigh shifts\nMaintain company health & safety standards \n\nShift Patterns & Pay:\n\nShifts: Monday-Friday and some weekends\n£17.93 - £19.05 per hour\nRates include advanced holiday pay (PAYE option without also available) \n\nRequirements:\n\nCategory C+E licence, valid DIGI and CPC cards\n6 months experience on Class 1 vehicles\nClean licence (max 6 points, subject to codes)\nAble to work independently and to deadline\nComputer literacy and excellent customer service \n\nWhy Work with Gi Group?\n\nAccess to exclusive benefits: retail, entertainment, travel, electronics, and wellness discounts \n\nApply Now:\n\nUpload your CV to this advert\nCall (phone number removed) or email for more information \n\nTake the wheel - drive your career forward with Gi Group.\n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. \n\nGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Operational Resource Planner\n\n37 hours per week | Monday to Friday\nCore hours: 09:00 – 17:00\n\nWe are looking for an Operational Resource Planner to support the delivery of a comprehensive, efficient, and customer‑focused repairs service.\n\nIn this busy and fast‑paced role, you will coordinate and schedule daily workloads for trade operatives and contractors, ensuring appointments are managed effectively, resources are maximised, and key performance indicators are consistently achieved. You will play a vital role in maintaining accurate systems, resolving scheduling challenges, and delivering a high standard of customer service to tenants and stakeholders.\n\nIf you thrive under pressure, enjoy problem‑solving, and have excellent attention to detail, we would love to hear from you.\n\nKey Responsibilities\n\n * Coordinate and schedule daily workloads for trades colleagues and contractors\n\n * Manage appointments and diaries to ensure service targets and KPIs are met\n\n * Maintain accurate records using both manual and computerised systems\n\n * Resolve scheduling issues efficiently to minimise disruption to customers\n\n * Communicate directly with tenants, colleagues, and stakeholders\n\n * Monitor performance data and contribute to service improvements\n\n * Deliver a professional, customer‑focused service at all times\n\nEssential Criteria\n\n * Proven experience managing appointments and diaries for large teams in a fast‑paced, pressurised environment\n\n * Strong administrative experience, including maintaining accurate records\n\n * Experience using computerised and manual office systems\n\n * Experience communicating directly with members of the public\n\n * Ability to work to tight deadlines and performance targets\n\n * Strong numeracy and literacy skills (both verbal and written)\n\n * Ability to work independently and as part of a team\n\n * Excellent interpersonal and communication skills (face‑to‑face, telephone, email, meetings)\n\n * Proficient in Microsoft Office (Word, Excel, Outlook)\n\n * Ability to use IT systems to input, manage, and analyse data\n\n * NVQ Level 2 in Business Administration, Customer Service, ICT, or equivalent relevant experience\n\n * High levels of professionalism, integrity, and commitment to equality and diversity\n\n * Availability to work 08:00–16:00 and occasional 09:30–17:30 shifts\n\nDesirable Criteria\n\n * Understanding of service delivery within a multicultural community\n\n * Awareness of housing or repairs services\n\n * Experience working in an environment focused on value for money\n\n * Advanced organisational and prioritisation skills across manual and electronic diary systems\n\nApply now

VAR Services Engineer - Electrical\n\nField‑Based (UK - regional travel)\n\n Pay: £17.14 per hour + generous overtime\n\n Hours: 37.5 per week | Early Friday finish\n\n Company van provided\n\n Permanent Position\n\nThe Role:\n\nThis is a hands‑on, field‑based role focusing on Power Factor Correction (PFC) equipment, servicing, fault‑finding and power quality monitoring. You'll work closely with internal technical and sales teams while building strong relationships with customers on site.\n\nThis is a fantastic opportunity to develop your expertise in a niche, high‑demand electrical sector with clear progression routes and strong earning potential.\n\nWhat You'll Be Doing:\n\nServicing and maintaining Power Factor Correction (PFC) equipment\nFault‑finding and repairing PFC systems on site\nCarrying out load monitoring and power quality surveys\nProducing reports and recommendations following site visits\nPreparing and working to RAMS\nLiaising with customers to ensure clear scope and expectations\nQuoting remedial works and replacement equipment\nOrdering parts and coordinating with suppliers\nInvestigating equipment failures and identifying improvements\nIdentifying additional service and upgrade opportunities \n\nWhat We're Looking For:\n\nLevel 3 NVQ in Electrical Installation (essential)\nFully electrically qualified and confident isolating panels\nExperience in service, maintenance or fault‑finding roles\nCustomer‑focused with strong communication skills\nWillingness to travel to customer sites \n\nProgression & Development:\n\nThis is a specialist role with real long‑term potential:\n\nApproved Engineer rate: up to £19.12 per hour\nTechnician level: up to £24.77 per hour\nOpportunities to become a recognised technical specialist \n\n What's in It for You?\n\nFamily‑owned, stable and growing business\nPrivate medical care (from day one)\nEmployee Assistance Programme\n24 days holiday + 8 bank holidays\nGenerous overtime premiums \n\nInterested?\n\nIf you're an electrically qualified engineer looking for a service‑focused role with strong progression, specialist training and excellent work‑life balance, we'd love to hear from you.\n\nApply now for more details!\n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. \n\nGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Account Manager\nFull Time, Permanent, Nottingham (Outskirts)\n£27,250 plus quarterly bonus\n\nOur Client, based on the outskirts of Nottingham, is looking to recruit a full time, permanent Account Manager. This is a fantastic opportunity to join an established and progressive Company who are a market leader in their sector.\n\nThe Role\n\nWe are seeking a focused and dedicated new team member to join a growing Account Management team. The primary responsibility will be to manage b2b customer accounts on a daily basis.\n\n * Communicate effectively and courteously with customers and suppliers via telephone and email, ensuring clear and concise communication.\n\n * Process customers' bookings and requests placing those requests on our bespoke management system and ensuring orders are followed through upon our suppliers and carried out on time.\n\n * Maintain accurate records of all incoming calls for reference and documentation purposes.\n\n * Resolve customer queries using personal initiative and with the team’s input.\n\n * Generate custom reports using Microsoft Office software as needed.\n\n * Ensure compliance with all industry regulations and legislation.\n\n * Ensure all data on our IT systems are accurate and complete.\n\nThe Candidate\n\nThe ideal Account Manager will be able to demonstrate the following:\n\n * An understanding of the importance of excellent customer service and the ability to deliver it.\n\n * IT proficiency.\n\n * Clear and direct communication skills, both verbally and in writing.\n\n * Supportive attitude towards team members and willingness to take on additional tasks during busy periods.\n\n * Strong attention to detail and ability to work methodically and accurately.\n\n * Ability to work under pressure and meet tight deadlines.\n\n * GSCE or equivalent qualification in English and Mathematics.\n\nThe Benefits\n\n * Free parking\n\n * 28 days (inclusive of Bank Holidays) increases with length of service\n\n * Auto-enrolment pension scheme\n\n * Healthcare following probationary period\n\n * Branded Company clothing\n\nThank you for your interest in this vacancy and good luck with your application.\n\nIf you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback\n\nThe services of Future Prospects are those of an Employment Agency

Job Description\n\nWe're looking for an Operational Resource Planner for a local government client in Nottinghamshire. To support the delivery of a comprehensive and efficient repair service. In this fast-paced role, you'll coordinate and schedule daily workloads for trades colleagues and contractors, ensuring appointments are managed effectively and key performance indicators are met. You'll play a vital part in maximising resources, maintaining accurate systems, resolving scheduling issues and delivering excellent customer service to tenants and stakeholders. If you thrive under pressure, enjoy problem-solving and have a keen eye for detail, we'd love to hear from you.\n\nResponsibilities\n\nTo be responsible for overseeing and scheduling the workload of trades colleagues and/or contractors by allocating and organising work through the relevant processes to maximise efficiency of resources to meet defined key performance indicators.\n\nKnowledge & Experience Requirements\n\nProven experience coordinating and managing appointments/diaries for large teams in a fast-paced, pressurised environment.\n\t\nAdministration experience, including maintaining accurate records.\n\t\nExperience working with computerised and manual office systems.\n\t\nExperience communicating directly with members of the public.\n\t\nExperience working to tight deadlines and performance targets.\n\t\nStrong numeracy and literacy skills (verbal and written).\n\t\nAbility to work on your own initiative and as part of a team.\n\t\nExcellent interpersonal and communication skills (face-to-face, telephone, email, meetings).\n\t\nProficient in Microsoft Office (Word, Excel, Outlook).\n\t\nAbility to use IT systems to input, manage and analyse data.\n\t\nHigh levels of professionalism, integrity and commitment to equality and diversity.\n\t\nUnderstanding of service delivery within a multicultural community.\n\t\nAwareness of housing or repair services.\n\t\nExperience working in an environment focused on value for money.\n\t\nAdvanced organisational and prioritisation skills across manual and electronic diary systems.\n\t\nTypical working hours for this role are 8 am-4 pm, Monday-Friday, with occasional late shifts from 9.30 am-5.30 pm. - Applicants must be available to do these hours.\n\nQualification – Essential \n\nGCSES or equivalent to include Maths and English\n\t\nNVQ Level 2 in Business Administration, Customer Service, ICT or relevant equivalent experience\n\t\nAdvanced Microsoft Office, Word, Excel, PowerPoint, Outlook, and social media.\n\nEssential Compliance Requirements\n\n3 Years of References\n\t\nEnhanced Adults DBS\n\nDiamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace

Competitive Salary & Discretionary Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance + Benefits\n\nWith lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why…\n\nAvant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands.\n\nWe are continuing to strengthen our teams and are looking for passionate individuals who want to make a real contribution. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone.\n\nAvant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do.\n\nIf you want to be part of something special, why not start the foundations and build your career with us today?\n\nDue to continued success and future business growth, we currently have two exciting opportunities for Customer Liaison Assistants to join our East Midlands region based at the head office in Nottingham. \n\nWe are currently recruiting for a Permanent position and a 12 month fixed term contract* opportunity.\n\nThe Role\n\nAre you organised, customer focused and possess excellent administration skills? \n\nDo you have experience of complaint handling within a customer service environment?\n\nIf the answer is yes, then look no further, your next career could be with us! \n\nThis is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers over the phone, answering queries, trouble shooting and offering solutions, whilst offering the fantastic service that our clients have come to expect.\n\nKey duties and requirements\n\nJoining the team as Customer Liaison Assistant, you will be responsible for but not limited to;\n\nEnsuring all calls and emails received into the department are managed appropriately and issues are logged onto our ERP system, COINS.\nTaking ownership of queries, resolving non-complex issues yourself and escalating more complex issues to your Head of Customer Service.\nLiaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements.\nMaintaining reasonable timescales for customers for any remediation works and ensuring that customers are kept informed throughout any process taking place in their home. \nProviding administrative support to the Customer Service Department.\nChecking invoices and forwarding for payment.\nPreparing, collating, and providing defect reports.Who are we looking for?\n\nTo be successful as our Customer Liaison Assistant, you will possess strong administration skills along with the knowledge and application of Microsoft Office, including Word and Excel alongside the ability to think logically, have a creative 'can do' approach to trouble shooting and the ability to work well under pressure.\n\nYou will also need to be highly organised and possess the following;\n\nAbility to work under own initiative and manage time effectively, especially in a fast-paced customer service environment.\nExperience of working within a complaint's environment previously with a key focus on customer experience.\nFlexible and adaptable to changing requirements.\nGood verbal and written communication.\nA basic understanding of Customer Service.\nNumerical and Literacy skills.What will you get in return?\n\nDiscretionary bonus\nBuy, sell and accrual holiday scheme\nPrivate Health care\nCompany Pension\nLife Assurance\nOther Benefits including our exclusive Avant discount platform \n\nIf this sounds like you, join us and be a part of Avant's future success!\n\nPlease note: we reserve the right to fill this vacancy and/or remove this advert prior to the vacancy end date.\n\n*Benefits are subject to terms and conditions for fixed term contract employees

Permanent - Full Time – 40 Hours\n\nAn exciting opportunity has arisen within our growing Refurbishment business for an Administrator to join a newly created Healthy Homes team within a wider dynamic Partnership team.\n\nWorking from our Nottingham office as part of a wider delivery team and reporting to the Project Manager, you will be responsible for providing contract administration and call‑handling support across our refurbishment programmes. Your role will include assisting with the collection and processing of data to ensure both the client’s system and our in‑house platform, Easybop, are accurately maintained and regularly updated. You will also support the administrative coordination of the service, including arranging appointments with tenants and sub‑contractors to ensure the smooth delivery of works.\n\nWe are seeking a proactive, engaging individual with exceptional communication skills and a strong background in customer service. You will bring excellent administrative abilities, confidence in using Microsoft Office, and ideally some experience with systems such as Total Mobile, Risk Hub, or Easybop. A professional telephone manner and a genuine enthusiasm for engaging with customers are essential.\n\nYou will be an experienced administrator with a proven ability to manage workloads effectively across planned maintenance programmes, supported by strong knowledge of both internal and external delivery processes.\n\nBenefits\n\n * \n\n Bonus entitlement based on performance KPIs\n\n * \n\n Holidays - 26 days\n\n * \n\n Life Assurance\n\n * \n\n Pension\n\n * \n\n Private medical insurance\n\n * \n\n Ability to purchase additional holiday\n\n * \n\n Access to discount portal\n\n * \n\n Cycle to Work scheme and the Lovell Way to EV\n\n * \n\n Digital GP\n\n * \n\n Employee assistance programme\n\n * \n\n Sharesave scheme\n\nAs an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.\n\nWe are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.\n\nThe Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all

Want a better, more flexible, way of working with a high earning potential - then you are in the right place!\nWe are looking for sales professionals to join our busy sales team to work with our customers to design their dream Fitted Bedroom, Home Office or Living Space.\nPrevious direct selling experience would be advantageous. Full CAD & product training is provided to the highest standard allowing you a flying start into the business.\n\nWhat we can offer you:\n\n * Excellent earning opportunity and flexible full time working\n\n * High number of in-bound company booked appointments – no cold calling\n\n * Weekly paid commissions with a realistic opportunity to earn £50,000 to £100,000 p.a.\n\n * Full sample kit provided\n\nWhat we want from you:\n\n * Good communication skills and a positive attitude\n\n * A strong desire to succeed\n\n * Ideally previous sales experience although not essential\n\n * A focus on exceptional customer service\n\n * Your own transport, telephone and laptop\n\nIf you have the drive and skills to join our fabulous team, please apply and we will be in touch. Interviews will be arranged locally with the Regional Sales Manager

We are hiring Full Time METER READERS in your postcode now!\n\nRole: Meter Reader (gas and electricity only) - working close to home no experience is required.\n\nDo you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you.\n\nAs a Meter Reader you will be responsible for collecting data from gas, electricity meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service.\n\nWhat we offer:\n\n· £13.45 - 14.80 per hour basic pay (weekly payment)\n\n· Weekly Hours 37.5 hours a week with flexible start and finish times Monday - Friday between 8am - 8pm.\n\n· £27,000 to £31,000 average annual earnings.\n\n· Progression and promotion opportunities for higher earnings -( 360 technical Meter Reader, Auditor, Gas and Electric Engineer, Field Assistant manager, Field Manager.\n\n· Weekly Bonus scheme with earnings up to £250 weekly.\n\n· Overtime rates at manager's discretion.\n\n· Business expenses reimbursed at 30.05 pence per mile.\n\n· Company pension enrolment.\n\n· No previous experience required.\n\n· Up to 28 days holiday per year.\n\n· Full uniform and PPE provided.\n\n· Full training will be provided.\n\n· Double pay on Bank Holidays\n\nWhat you will need to apply\n\nEssential requirements for the role: \n\n· UK Driving Licence with no more than 6 points\n\nPhysically fit and have no issues with bending in tight spaces, lifting or kneeling, climbing stairs, crouching, and walking on average 3-5 miles a day.\nHappy to work in all weather conditions.\nClear DBS check (no unspent criminal convictions)\nPrevious Customer Service experience (preferred not essential)· Access to your own vehicle\n\n· Basic Business insurance.\n\nDuties:\n\nRetrieving data from domestic, commercial, and industrial sites for Gas and Electric Meters, full training will be given.· Carry out visual inspections of associated metering equipment.\n\nCharge Point Surveys.\nDrive and motivation to work in an independent role.\nFriendly personality with a professional approach to work.\nAdhering to Health and Safety guidelines at all times.Training:\n\nTraining is 1 week and will be both classroom-based and field-based with an experienced meter reader, so you get to see the job through a professional's eyes. If interested, please click apply to get started.\n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. \n\nGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Overview\n\nWe are seeking a proactive and organised Assistant Property Manager to support our property management team for a growing client based in nottingham The successful candidate will play a key role in ensuring smooth daily operations, providing excellent customer service, and assisting with administrative tasks. This position offers an opportunity to develop your career within the property management industry, working in a dynamic environment that values professionalism and attention to detail.\n\nResponsibilities\n\n * Assist in managing day-to day property operations, including tenant communications and lease administration\n\n * Support the leasing process by conducting data entry and maintaining accurate records using Yardi or similar property management software\n\n * Handle incoming phone enquiries with professional etiquette, providing prompt and courteous assistance\n\n * Organise and maintain administrative documentation, ensuring all records are up-to-date and compliant with company policies\n\n * Assist with rent collection, invoicing, and tracking payments\n\n * Support property inspections and coordinate maintenance requests with contractors and tenants\n\n * Contribute to upselling opportunities by promoting available units or additional services to prospective tenants\n\n * Provide excellent customer service to tenants, prospective clients, and vendors at all times\n\nRequirements\n\n * Previous office experience or administrative background is preferred\n\n * Familiarity with Yardi or similar property management systems is highly desirable\n\n * Strong data entry skills with high accuracy and attention to detail\n\n * Excellent organisational skills with the ability to prioritise tasks effectively\n\n * Professional phone etiquette and communication skills\n\n * Experience in upselling or sales is a plus\n\n * Proven ability to handle multiple responsibilities efficiently in a fast-paced environment\n\n * Basic understanding of property management processes and procedures is advantageous\n\nThis role offers a rewarding opportunity for individuals eager to grow within the property management sector while contributing to the efficient operation of our properties.\n\nThe company are offering a salary of £29,000 , they have free parking, hours are 8.30 – 5 with 30 mins lunch Monday to Friday . 20 days holiday plus bank holidays with an option to buy an additional 5 days. This is an on site role there is no hybrid

Strategic Account Manager\n\nMidlands Based | Hybrid Working | £40,000 - £50,000 + OTE £70,000 + Company Car\n\nAre you a commercially driven Account Manager who thrives on building long-term client relationships and managing complex, high-value accounts?\n\nWe are recruiting for an experienced Strategic Account Manager to join a well-established and growing organisation operating within the environmental services sector. This is a fantastic opportunity for someone with experience managing regional or national accounts within waste management, logistics, pharmaceuticals or a related industry.\n\nThis role is all about relationship management, commercial growth and delivering exceptional customer service to key clients across the Midlands and nationally. You will be responsible for managing large customer accounts, identifying opportunities for growth, and becoming a trusted partner to your clients.\n\nThe successful candidate will be resilient, credible, commercially astute and confident managing senior stakeholder relationships with maturity and professionalism.\n\nThe Role\n\nManaging and developing relationships with regional and national accounts\n\nActing as the key point of contact for major customers\n\nIdentifying opportunities to grow existing accounts and increase revenue\n\nManaging contract performance, service delivery and customer satisfaction\n\nLeading regular client review meetings and maintaining strong communication\n\nWorking closely with internal departments including operations, finance and sales\n\nNegotiating commercial agreements and ensuring contract compliance\n\nProducing reports, analysing trends and identifying opportunities for improvement\n\nWorking towards revenue growth and retention targets\n\nSupporting customers with tailored solutions and a consultative approach\n\nAbout You\n\nProven experience within Account Management, Key Accounts or Client Relationship Management\n\nExperience managing large regional or national customer accounts\n\nBackground within waste management, logistics, pharmaceuticals, or a similar sector\n\nStrong commercial awareness and negotiation skills\n\nConfident dealing with senior stakeholders and challenging conversations where required\n\nAble to demonstrate resilience, integrity, credibility and professionalism\n\nExcellent communication and influencing skills\n\nOrganised, self-motivated and target-driven\n\nStrong IT skills including CRM systems and Microsoft Office\n\nWhat's on Offer?\n\n£40,000 - £50,000 basic salary\n\nOTE circa £70,000\n\nCompany Car\n\nHybrid working – Nottingham head office with 1-2 office days per week\n\n23 days holiday plus bank holidays\n\nCompany pension scheme\n\nEnhanced family friendly policies\n\nEmployee Assistance Programme\n\nLifestyle and leisure discounts\n\nLife insurance\n\nBike to Work scheme\n\nHoliday purchase scheme\n\nThis is an excellent opportunity for an ambitious and relationship-focused Account Manager looking to join a forward-thinking organisation where you can genuinely make an impact.\n\nEMA25

Job description\n📦 Job Opportunity: Postal/Parcel Delivery Driver\nLocation: Beeston, Long Eaton, Grantham, Sleaford, Sutton In Ashfield\nStart Date: ASAP / IMMEDIATE START\nContract Type: Temporary / Contract\nPay Rate: £13.07 per hour\nHours: Up to 40 hours per week\nSchedule: Monday to Friday & weekend availability required\nShift Times: Between 8am to 8pm\nOvertime: Available \n\n🚚 About the Role:\nPertemps is proud to support Royal Mail in recruiting Multi-Drop Postal/Parcel Delivery Drivers in the Birmingham and West Midlands areas\nIf you have a passion for customer service and enjoy working independently outdoors, this is the perfect role for you!\n🔑 Key Responsibilities:\n\nStart your shift at the local delivery office to sort and load your deliveries.\nUse a handheld device for signature capture and route navigation.\nDeliver letters and parcels by foot and/or vehicle – walking up to 8 miles per day.\nLift and carry mail bags (up to 16kg) and parcels (up to 20kg).\nUse delivery trolleys when required.✅ Requirements:\n\nFull UK manual driving licence (maximum 6 points; clean licence preferred).\nPrevious delivery or driving experience is beneficial but not essential.\nExcellent time management and customer service skills.\nComfortable working outdoors in all weather conditions.Ready to Get Started?\nIf you're reliable, customer-focused, and ready to hit the ground running, click "Apply Now" and join a trusted name in delivery.\nAlternatively you can get in touch with me! - (url removed)

Housing Works Planner\n\nContract Type: 3-month rolling contract\nHourly Rate: £15.01 PAYE OR £19.73 Umbrella\nHours: 37.5 per week, Monday to Friday\nLocation: Nottingham\nJob Type: Full-time, office-basedWe are currently seeking a Temporary Housing Works Planner to join a large housing association in Nottingham. This role is crucial for managing the scheduling of damp and mould work due to high demand. It is perfect for individuals who are quick learners, can handle high volumes of work efficiently, and thrive in a fast-paced environment.\n\nDay-to-day of the role:\n\nEfficiently schedule and manage job allocations in a high-pressure environment.\nUtilise various systems simultaneously to manage and track job progress.\nMaintain clear and effective communication with customers, handling inquiries and difficult conversations professionally.\nEnsure all tasks are completed accurately and in a timely manner, adhering to company standards and customer expectations.Required Skills & Qualifications:\n\nBasic knowledge of repairs and the ability to understand different priorities would be desirable but not essential.\nOpen to candidates from a hospitality or customer service background.\nExcellent written and spoken communication skills.\nHigh computer literacy, with some knowledge of Excel.\nProven ability to handle high volumes of work and multitask across several different systems.\nExceptional customer service skills with the ability to manage challenging interactions.\nQuick learning capabilities are essential due to the short-term nature of the contract.To apply for the Housing Works Planner position, please submit your CV detailing your relevant experience for this role

We are actively looking to engage sales support professionals for a role in the air, sea and road freight forwarding & shipping industry for a new role as a Sales Support Executive in Nottinghamshire!\n\nClient Details\n\nMy client is a market-leader in the freight and shipping industry and has clients based across the world including Africa, Europe, the Americas and the Far East with a regional head office based in Europe. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.\n\nJob Description\n\nAs a Sales Support Executive you will report in to the Freight Sales Manager on a daily basis. You will be responsible for the following areas for responsibility across the office based in Nottinghamshire.\n\n * Quotation and providing of freight & logistic load bookings onto the Salesforce system.\n\n * Liaise with Account Managers and the Operations Team to provide all key details of shipped loads such a dimensions, customs documentation, pricing etc.\n\n * Check commercial documents and highlight changes or discrepancies before uploading them into the system\n\n * Monitor bookings and liaising with the customer and internal departments to provide updates and real-time tracking.\n\n * To review quotes and delivery status to improve speed & quality of service.\n\n * Handle day to day customer queries by telephone and email in order to provide accurate updates to our client base - whilst also escalating issues to the appropriate Sales Team Manager.\n\n * Complete weekly analysis on queried customer shipments to identify trends, knowledge gaps and opportunities for improvement\n\n * Support Team Managers with administration and data collation, including maintaining accurate records and reports in Salesforce and other systems\n\nThe Ideal Candidate\n\nThe successful candidate will have an expansive background in providing sales support - ideally within the freight forwarding, logistics and shipping industry. The ideal Sales Support Executive will have the following skills and experience:\n\n * 2+ year's experience in a sales support function\n\n * Ideally experience within the logistics, shipping, freight or supply chain industries.\n\n * Experience with Salesforce would be advantageous, but not essential\n\n * Excellent customer service experience.\n\n * Commutable to Nottinghamshire.\n\nWhat's On Offer?\n\n * £28,000-£34,000\n\n * Enhanced annual leave\n\n * Comprehensive company benefits account.\n\n * Training with industry leaders & development and large opportunities to progress

Class 2 Driver - Nottingham\n\nJoin Gi Group to support the transport operation of a leading parcel distribution company with ongoing day shifts available\n\nRole Overview:\n\nOngoing work\nMultidrop with 6-10 deliveries and collections\nMaintain company health & safety standards \n\nShift Patterns & Pay:\n\nShifts: Monday-Friday (09:00 - 17:30)\n£17.21 per hour\nRates include advanced holiday pay (PAYE option without also available) \n\nRequirements:\n\nCategory C licence, valid DIGI and CPC cards\n6 months' experience driving Class 2 vehicles\nClean licence (max 6 points, subject to codes)\nAble to work independently and to deadline\nComputer literacy and excellent customer service \n\nWhy Work with Gi Group?\n\nAccess to exclusive benefits: retail, entertainment, travel, electronics, and wellness discounts \n\nApply Now!\n\nUpload your CV to this advert\nCall (phone number removed) or email for more information \n\nTake the wheel - drive your career forward with Gi Group.\n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. \n\nGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Sales Engineer - Pumps - Food & Beverage sector\nSalary £45-55k + bonus + car\n\nBased in North England (Midlands up) but covering the UK\n\nAn experienced Sales Engineer / Sales Manager with experience of pumps is required for a busy distributor.\n\nYou will be responsible for technical sales and customer development. This will include new product sales of pumps and aftermarket service to clients within the food and beverage sector. The role will involve managing the full sales lifecycle from making initial contact and arranging meetings, through to pump selection and formulating of proposals to clients along with quotations.\n\nThe successful candidate will have a proven background in technical sales. A technical engineering background is required with a strong appreciation of pumps (or similar process equipment) and their application. Good knowledge of the Food & Beverage market is required.\n\nThe successful candidate will be based in Northern England, from The Midlands up. However, you will be visiting clients around the UK. You will be based from a home office

Assistant Site Manager - Social housing kitchen & bathrooms\n\nDaniel Owen are recruiting an Assistant Site Manager to join a trusted principal contractor delivering high-quality kitchen and bathroom refurbishment programmes across the social housing sector. We partner with local authorities, housing associations, and asset management providers to improve homes and communities through excellence in service delivery, workmanship, and customer care.\n\nDue to continued growth and new contract awards, they are seeking an experienced and proactive Assistant Site Manager to lead and coordinate the successful delivery of kitchen and bathroom installation projects within occupied and void housing stock.\n\nPosition: Assistant Site Manager\n\nLocation: Nottingham\n\nSalary: £40,000 per annum + package\n\nContract Type: Temp - perm\n\nStart date: 27th April 2026\n\nAs Assistant Site Manager, you will take full responsibility for day-to-day site operations, ensuring that all works are completed safely, efficiently, and to the highest quality standards, in accordance with client specifications and company policies. You will be the key point of contact between the client, residents, subcontractors, and internal teams, ensuring clear communication and smooth project delivery from start to finish.\n\nKey Responsibilities:\n\nOversee all aspects of kitchen and bathroom installation projects within occupied and void social housing properties.\nManage and coordinate site teams, subcontractors, and trades to ensure programmes are delivered on time, within budget, and to specification.\nUphold the highest standards of Health, Safety, Environmental, and Quality compliance, ensuring all works are conducted in line with statutory and company procedures.\nConduct regular site inspections, toolbox talks, and progress meetings to monitor performance and maintain productivity.\nManage project resources, including labour, materials, and plant, to achieve cost efficiency and programme targets.\nProduce site documentation including risk assessments, method statements (RAMS), daily site diaries, and progress reports.\nProactively identify and resolve site issues, escalating where necessary to maintain programme continuity. \n\nCandidate Requirements:\n\nDemonstrable experience as an Assistant Site Manager within social housing refurbishment.\nSound technical knowledge of building trades, materials, and installation processes relevant to kitchen and bathroom refurbishment.\nStrong organisational and problem-solving skills, with a methodical and professional approach to site management.\nUp-to-date knowledge of Health & Safety legislation and experience ensuring compliance on live sites.\nCompetent IT skills (Microsoft Office, project management software, and digital reporting systems). \n\nEssential Qualifications:\n\nSSSTS/SMSTS - Essential\nCSCS Card - Essential\nFirst Aid at Work - Essential\nAsbestos Awareness - Essential\nFull UK Driving Licence - Essential \n\nHow to Apply:\n\nIf you are interested in working for this established company, please apply with your updated CV

Group Marketing Director | Elderly Care Home Group UK Wide (Office Based with Travel) Salary: £80,000 – £90,000 Base + Bonus + Benefits Are you an experienced marketing leader ready to take ownership of a national, multi-site care home group’s entire commercial marketing strategy? Do you enjoy building structure, improving performance, and driving occupancy growth across multiple locations while remaining hands-on and operational? Are you looking to join a growing, privately owned care organisation where you can directly influence revenue, customer experience, and long-term expansion? Then this could be the opportunity for you. We are working in partnership with a highly regarded elderly care home group to appoint a Group Marketing Director in a newly created senior leadership role. This position has been created to professionalise and centralise all marketing activity across the organisation, supporting growth ambitions while maintaining exceptional service standards. The Opportunity This is a pivotal, group-wide leadership role with significant visibility and influence across the business. The Group Marketing Director will take ownership of all marketing strategy, execution, and standards across A multi-site elderly care home portfolio throughout the UK, ensuring a consistent, high-quality approach to enquiry generation, conversion, and occupancy performance. This role will report directly into senior ownership and work closely with home managers across the group to improve commercial performance through stronger marketing, better enquiry handling, and enhanced customer experience. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable improving both digital marketing performance and frontline enquiry conversion standards. Key focus areas include increasing enquiries, improving occupancy rates, strengthening average weekly fee performance, and creating a more centralised, measurable marketing function across the group. About the Provider This is a privately owned group of elderly care homes operating across the UK .The group operates with a decentralised structure, where each home functions as an individual business led by its own Home Manager and supported by local administration teams. There is a strong focus on premium service delivery and maintaining high-quality resident experiences. The organisation is now entering a significant growth phase and is seeking a Group Marketing Director who can help drive occupancy, strengthen fee positioning, and improve overall commercial performance across the group. Key Responsibilities Group Marketing Strategy • Develop and lead a centralised marketing function across all homes, • Take ownership of all group-wide marketing activity, standards, and execution, • Align marketing strategy directly to occupancy growth and revenue performance Occupancy & Revenue Growth • Drive enquiry generation across all locations, • Improve occupancy rates and conversion from enquiry through to admission, • Support average weekly fee growth through stronger commercial positioning, • Identify opportunities to improve pricing strategy and revenue per resident Customer Journey & Conversion • Oversee and improve the full customer journey from first enquiry to resident admission, • Improve telephone enquiry handling and lead conversion standards, • Enhance show round experiences and admissions processes across all homes, • Implement better enquiry tracking and reporting to improve conversion performance Digital Presence & Brand Standards • Improve website quality and online presence across the group, • Strengthen social media performance and wider digital marketing strategy, • Optimise listings across online platforms, • Refresh brochures, collateral, and marketing materials across the portfolio, • Ensure consistent brand presentation across all locations CRM & Systems Development • Review and improve current marketing systems and reporting structures, • Lead the potential implementation of a CRM platform to improve enquiry tracking and conversion analysis, • Build stronger visibility of marketing ROI and enquiry pipeline performance Home Presentation & Commercial Support • Work closely with Home Managers to improve local marketing effectiveness, • Support standards around activities, presentation, and resident experience that impact occupancy, • Regularly visit homes across the UK to review standards, support implementation, and drive consistency, • Act as the central link between marketing performance and operational delivery The Ideal Candidate You will be a commercially driven and highly credible marketing leader, capable of improving performance across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader, • Strong track record of improving occupancy, enquiry generation, and conversion performance, • Experience in multi-site service led businesses, • Strong understanding of customer journey optimisation and sales conversion, • Commercially astute with the ability to directly link marketing activity to revenue outcomes, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within elderly care, care homes, or wider health and social care sectors, • Exposure to private pay service models, • Experience implementing CRM systems or enquiry tracking platforms, • Understanding of pricing strategy and revenue optimisation You will be hands-on, pragmatic, commercially aware and someone who can introduce structure and accountability while working collaboratively with home managers and operational leaders. This role requires someone who can lead from the front, not purely from behind a desk. Package & Benefits • £80,000 – £90,000 base salary (dependent on experience), • Performance-related bonus scheme linked to occupancy and average fee growth, • Opportunity to shape a newly created senior leadership role, • Direct influence over national commercial growth strategy, • Long-term progression within a growing privately owned organisation Location & Working Pattern This role is office-based, 5 days per week. Office location is flexible and can be based in London or another accessible UK location depending on the successful candidate. There is an expectation of UK-wide travel across all homes. Interview Process First Stage: Initial Teams interview Second Stage: Teams interview with client Third Stage: Final interview with the Director (Face-to-Face or Teams) Summary This is a unique opportunity for an ambitious and commercially focused marketing leader to step into a broad and highly influential Group Marketing Director role within a growing elderly care group. Offering autonomy, visibility, and the opportunity to shape group-wide marketing strategy from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with significant growth ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

* * SALARY: Starting from £27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Permanent, 35 hours p/w CLOSING DATE: 10/05/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for Continuous Improvement Support to ensure Customer Operations processes and procedures remain up to date (in line with our HQ and regulatory responsibilities) and are available to support advisor activity, securing customer focussed outcomes. This specialist role will be instrumental in validating customer processes and interactions to drive improved retention, customer experience and reduce regulatory & business risks. What you’ll be doing: • Operate gatekeeping responsibilities to ensure all customer operations policies, procedures, ARIS maps, ROPAs and customer letters are regularly reviewed and accurately reflect business processes., • Co-ordinate annual reviews of all Customer Operations policies & procedures to ensure they accurately reflect business processes, • Support data gathering for baselining activities, • Identify opportunities to reduce complexity/avoid duplication of procedures, • Be aware of FCA focus areas that are relevant to customer Operations to be able to challenge existing processes., • Work collaboratively with process owners, SMEs and Compliance to ensure processes and procedures remain fit for purpose and compliant., • Undertake high level process analysis, identifying opportunities with Process Owners/SMEs to address waste and increase customer centricity and to populate the Customer Operations change backlog accordingly. What you’ll bring: You’ll be a s trong communicator with proven track record of influencing. You’ll have a passion for seeking out knowledge with an ability to understand key FCA requirements, complex processes and the wider customer transformation agenda. Essential experience & skills * Excellent PC literacy and intermediate skills with Microsoft Office tools * Experience within the Financial Services and/or relevant automotive sector(s), with demonstrable understanding of the regulatory environment. * Experience of reviewing customer interactions or processes to identify inaccuracies, failures or gaps. * Experience of actively managing stakeholders at varying levels and operating within/delivering through cross functional teams * Lean Six Sigma Yellow belt (as a minimum) * Strong communication skills with proven track record of influencing. • Ability to work at pace with no compromise to quality., • Knowledge of VWFS UK’s operating systems and processes (preferable)., • High level of drive and personal commitment, with a desire to develop own skills and experience. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

We are looking for a Ventilation Service/Validation Engineer to join the Projects Team at Thermatic Technical FM. We are looking for a Ventilation Service/Validation Engineer to join the Critical Environments team at Thermatic Technical FM. As a Thermatic Technical Service/Validation Engineer you will be responsible for delivering critical ventilation validation and Verifications to HTM 03-01 and other relevant British Standards. The Benefits: • 33 days holiday (inc bank holidays) + a day off on your Birthday, • Auto-enrolment Pension, • Death in Service Insurance @ 4 X salary, • Extensive Healthcare & Wellbeing provisions including:, • Private Medical Insurance (no excess), • Dental & Optical cash back scheme, • Employee Assistance Programme, • Access to virtual GP support, • Health discounts, • Access to annual health screening, • Enhanced Family Leave policies, • Free parking, • Company events, • Gym facilities onsite, • Referral bonus, • Employee of the Month awards, • Long Service Awards Hours & Location of Work: Main location - this is a fully mobile role covering a national scale. Regular hours of work - Monday to Friday, 8am to 5pm - 40- hour working week. Whilst this is our company’s standard working week, our clients require out-of-hours maintenance so early starts/late finishes, weekend and night works are to be expected. Skills, Experience & Qualifications: • Computer literate in Microsoft office, • Ability to escalate and manage quickly and effectively., • CSCS Card, • HTM 03-01 (V) AP or CP Qualification, • Strong communication skills, • Collaborative approach to working, • Attention to detail and strong organizational skills, • Time management skills, • Outstanding problem-solving skills to address customer complaints or needs, • An updated understanding of consumer behavior, • Strong customer service and interpersonal skills to deal with different customers and departments within the business, • Multitasking and time management skills to manage multiple customers and tasks at the same time, • Experience of working in a customer-focused environment, • Previous experience and technical awareness in a similar industry, knowledge or qualifications in HTM 0301, and familiarity with IPS/UPS, Surgical operating lights, and medical gas systems would be desirable. Responsibilities: • Execution of Installation and Operational Qualification Protocols, • Validation/Verification of new and existing HVAC systems, • Validation/Verification of Operating theatres to HTM 03-01, • Validation/Verification of Clean Rooms to ISO 14644, • Validation/Verification of LEV systems, • Ensuring equipment operates to Specification, • Investigating and fault finding on site when failures occur, • Developing and maintaining working relationships with new and existing clients and site teams, • Supporting the development of the Service Department, • Filter integrity testing (DPC testing), • Measurement of air supply/extract rates, • Measurement of air change rates, • Measurement of air velocities, • Measurement of pressure differentials, • Sampling for airborne particles, • Sampling for airborne microbial contamination, • Surface sampling for microbial contamination Our People We’re a business built on people and it’s the people that make us different from other companies. If you believe your skills and experience can bring value to this role then we'd love to hear from you. We’re a diverse group and encourage our people to be independent thinkers and collaborative doers to create a supportive culture full of passion. We provide opportunities for growth and development across our organisation through apprenticeships, professional qualifications, management training, and on the job learning. As a business that is continually growing, we’re looking to attract the best talent in the industry to grow our workforce and join our combined efforts towards our goals. Thermatic Group is an Equal Opportunities employer and takes is responsibilities relating to Equality, Diversity, & Inclusion seriously. For further information, you can request a copy of our Equality, Diversity & Inclusion Policy. Guaranteed Interview Commitment – We have made a commitment to improve employment opportunities for ex-military personnel. Therefore, you will be guaranteed an interview if you meet both the criteria for the commitment and the essential job role criteria.

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs autonomous systems that plan, build, and operate security awareness and human risk workflows, supported by strong guardrails and observability. We’re looking for a Senior Backend Developer who wants to build production-grade backend services that power these systems, working in a multinational, AI-first engineering team where quality, ownership, and long-term thinking matter. What You’ll Do • Design, build, and maintain scalable backend services for Keepnet’s Human Risk Management platform., • Build clean, modular APIs that integrate internal services and third-party systems to enable automation, reporting, and security workflows., • Develop testable, maintainable codebases using principles such as Clean Architecture, DDD, and TDD., • Own the full development lifecycle: design, implementation, CI/CD (Azure), and post-release monitoring., • Work on distributed and asynchronous systems using message queues, background workers, and event-driven workflows., • Use observability signals (logging, metrics, tracing, tools like Sentry) to proactively detect, diagnose, and prevent production issues., • Collaborate closely with frontend, product, and customer-facing teams to deliver features that solve real customer problems., • Participate in Agile ways of working, focused on iteration, ownership, and continuous improvement. What We’re Looking For • 8+ years of experience building backend systems with .NET., • Strong understanding of API design, distributed systems, and asynchronous architectures., • Experience with SQL and NoSQL databases (PostgreSQL preferred), caching, and queuing systems., • Familiarity with cloud environments and DevOps practices (Azure preferred)., • Comfortable working on production SaaS platforms, with ownership beyond deployment., • Experience using AI-assisted development tools (e.g. Cursor or similar) to support code exploration, refactoring, testing, or design discussions—while maintaining strong engineering judgment., • A strong sense of ownership and production accountability, including monitoring, debugging, and continuous improvement., • Ability to understand product and business context, making pragmatic technical decisions that balance user value, risk, and long-term goals., • A security-conscious mindset, building systems that are secure by design. Life at Keepnet At Keepnet, engineering is about craft, collaboration, and impact. What you can expect: • Hybrid Working: A balance of in-office collaboration and remote focus time., • Thoughtful Engineering: Time and space to design systems properly, not just ship quickly., • Global Context: Work on a multinational SaaS platform used across multiple regions., • AI-First Environment: AI-assisted development and production-grade AI systems are part of everyday work., • Annual Leave: 25 days (+1 per year of service)., • Health & Well-being: Gym support and cycle-to-work scheme., • Team Culture: Monthly team lunches and quarterly offsites., • Continuous Learning: Learn from experienced peers and grow your skills over time. Why This Role Is Different This role is for engineers who: • Care about system design and long-term maintainability, • Enjoy working with experienced peers who challenge each other constructively, • Prefer preventing incidents over reacting to them, • Want to build software used by real customers at real scale, • Believe good engineering is as much about ownership and judgment as it is about code If that sounds like you, we’d love to talk.

FuzeHR is now hiring a Service Technician/Service Engineer based in the UK! This is an exciting opportunity to join a highly successful business in the mining/mineral processing equipment space. The successful Service Engineer will provide post sales service, commissioning, and client support for company supplied equipment in domestic and international locations. No need to report into an office or shop daily, this is a fully remote opportunity involving work on customer sites & from home. Apply today! What are the Perks? • Competitive compensation (dependent on experience and qualifications)!, • M-F, day shift schedule with minimal requirement to work evening or weekends, • Work from home while not servicing customer equipment! What are the Responsibilities? • Post-sales support, including client follow-up and training, • Identify issues in the field and resolve them; look for areas of improvement; bring forward ideas or solutions, • Write service reports and commissioning checklists upon trip completion, • Create procedures, instructions, reports, training information which may include manuals, PowerPoint, and videos, • Act as a content expert for Technical Writing department; support their development of manuals, procedures and documentation, • Follow-up on action items identified during commissioning or service trips, • Assist with Falcon SB bowl refurbishment program; generate reports for the Parts Team, help coordinate and support work processes, • Assist with larger projects including assembly, teardown and coordination; lead and direct a third party vendor to fabricate and assemble company equipment, • Assist with shop assembly when resources require it; this may be in Perth, Langley, Montreal, or at an international vendor, • Assist QA department with quality inspections, • Handle warranty claims; disposition and needed actions to see process to completion using new procedures, • Test company equipment after assembly; follow FAT (factory acceptance test) steps; bring forward any concerns and ensure corrections, • Assist with spare parts orders (packing, picking, communication with Langley, etc.); aid with annual inventory count; aid other company departments (Quality, Procurement, etc.) if local support is required What are the Requirements? • Good mechanical knowledge or mechanical aptitude; follows company and client safety protocols; best practices; follows procedures; ability to follow directions; continued growth and development, • Experience with equipment commissioning and service, • Experience with analysing and troubleshooting machinery both mechanically and electrically (Low Voltage), • Able to read, follow, and understand mechanical (assembly) and electrical drawings, • Clear communication with clients and peers on equipment installation, operation, maintenance, and repair, • Understand how to see a job through and adjust your schedule to suit the task at hand, • Demonstrates personal leadership; looks to develop and stays up to date with required training including but not limited to White Card, Senior first aid, HSR, electrical safety, mineral processing, automation, • Use and understand various Automation software; be able to clearly understand directions if being instructed on a program change, • Proficient in MS Word, Excel, PowerPoint and Adobe Acrobat or other PDF editors, • Able and willing to travel domestically and internationally on short notice and up to 50% of the time. Destinations may be underdeveloped, • Hold a valid Australian passport and maintain good standing, • When working onsite, able to match client hours which may require working 10-12 hour shifts, • Flexible with work/personal life balance to communicate with Langley head office at inconvenient times due to the time difference Bonus Points • Millwright (apprentice program), • Electrician (apprentice program), • Mineral Processing or mine experience, • Multiple languages Personal Attributes • Self-starter, proactive and motivated, • Ability to deliver under pressure or in uncomfortable conditions, • Dependable, trustworthy, accountable; owns mistakes and learns from them, • Works well both independently and with others in a team, • Able to accept and grow from constructive criticism, • Well organized and able to prioritize activities, • Confident in making decisions, some of which may not be well received; diplomatic approach to ensure work gets done, • Ability to recognize when to ask for help, • Flexible to work in a small/medium-sized business

Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities • Ensure the availability and performance of endpoint management and software deployment platforms., • Manage and maintain services including:, • Patch Management, • OS Provisioning, • Software Distribution, • Endpoint Configuration, • Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls., • Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines., • Support security hardening and compliance activities across front-office platforms and applications., • Assist in improving endpoint delivery strategies including:, • Application deployment, • Antivirus management, • Security patching, • Driver and firmware updates, • Operating system deployment, • Manage documentation relating to systems, processes, and operational procedures., • Own the full lifecycle of patch deployment activities from testing through to production rollout., • Support platform upgrades, migrations, and access control management., • Participate in technical projects involving software deployment to bespoke hardware and devices., • Escalate issues appropriately and contribute to incident resolution., • Support training and knowledge transfer activities following technical changes., • Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential • Degree in Computer Science, Engineering, or equivalent commercial experience., • Strong experience with enterprise patch management and endpoint management tools such as:, • Ivanti Endpoint Manager, • Microsoft SCCM, • ManageEngine, • NinjaOne, • or similar technologies, • Strong PowerShell scripting experience., • Experience deploying and supporting Microsoft operating systems across desktop and server environments., • Experience supporting multi-platform infrastructure environments., • Proven experience managing patch testing and deployment environments., • Strong understanding of Microsoft Windows desktop support., • Experience supporting Linux/Unix desktop environments (e.g. Ubuntu)., • Experience working within ITIL environments including change and release management., • Understanding of quality and service management standards such as ISO 9001 / ISO 20000., • Strong networking fundamentals including TCP/IP., • Experience with Microsoft Active Directory technologies including:, • DNS, • DHCP, • Group Policy, • WSUS, • DFS, • Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable • ITIL certification., • Microsoft certifications., • Experience managing services against strict SLAs., • Experience with virtualisation technologies including:, • VMware, • Hyper-V, • Experience with additional scripting or development languages such as:, • Bash, • Powershell, • VB.NET, • C++, • .NET, • Batch scripting

Title: Master Auto Technician / Automotive Technical Specialist (B2B) Location: Remote in Midlands, North England hybrid if London based Work style: Field-based ( Fully Remote role if in the Midlands or N. England) Salary up to £55,000 + Car + Bonus + excellent additional benefits Sector : Passenger cars & dealerships Company details You will be joining one of the fastest growing automotive export businesses in the world at a key moment in the transformation of the sector. This is a very exciting role in which you will work for this passenger car business which has experienced stunning growth in the last 2 years. Your role is to essentially to provide the most outstanding level of technical customer care and technical training directly to the dealership network. This role is part of the company’s growth strategy where customer care is at the heart of it's planned growth . The work that you do will directly impact repeat business, dealer reputation and future sales success . Reputation is everything in this sector....not just the provision of a wonderful CAR product, but in the provision of outstanding customer service. This role is 100% field based DUTIES This is a B2B technical support & training role Dealer Communications • Provide a fully field-based technical support to the passenger car Dealer network and create visit reports., • Manage a caseload and liaise with engineers., • Escalate unresolved cases to the appropriate engineering team, • Liaise with Quality Improvement Team and the customer experience team to suggest improvements to the product., • Review technical automotive documentation received from head office., • Create technical presentations and seminars and deliver to on-site technicians, ensuring best practices are shared across the Dealer network., • Create technical service bulletins, troubleshooting guides and training materials., • 5 years of experience in a previous technical role within the automotive sector., • A formal technical or engineering-based qualification or Master Technician experience, • Experience with diagnostic tooling and engineering logging equipment., • Experience in hybrid and electric vehicle systems, • Ability to read and understand engineering drawings, including electrical diagrams., • Full and clean driving licence., • Happy to work fully remotely and field based

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics. Requirements for the role - • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience. About Avanade - Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. The company was founded 25 years ago as a joint venture between Accenture and Microsoft. Back then, digital transformation, automation, and AI weren’t mainstream topics—Microsoft was primarily known for Office 365. But Avanade evolved with the times and is now the number one transformation leader within the Microsoft ecosystem. We have a team of 61,000 professionals in 26 countries. We’re a truly global company with a strong local presence— what I like to call “GLOCAL”: making global impacts on a local level.

Job Reference: NLD- Salary: £39,291 raising to £40,962 after probationEmployment Type: Fixed Term Please note: This is a maternity cover fixed term contract Do you enjoy working with numbers and want to build your accounting career in a role that really makes a difference? We’re looking for a detail-focused and motivated Assistant Service Charge Accountant to join our Finance team at PA Housing. This is a great opportunity to develop your skills while playing a key role in ensuring our service charges are accurate, transparent, and fair for residents. You’ll work closely with our Service Charge Accountant and wider teams to support the full service charge cycle from budgets to year-end statements helping us deliver high-quality financial information and excellent customer service. This isn’t just about accounting it’s about making sure residents understand what they’re paying for and ensuring we deliver value for money. What’s in it for you. In addition to the salary, we offer a number of benefits, including: • High street discount schemes, • Health cash plans, • 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more, • Flexible bank holidays take them when it suits you, • Car leasing scheme, • Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role. What you’ll be doing • Support the preparation of service charge budgets and year-end statements, • Assist with monthly accounting processes including journals, accruals, prepayments, and reconciliations, • Review and analyse service charge costs, investigating variances and providing clear commentary, • Work with budget holders and internal teams to ensure costs are accurately recorded and allocated, • Produce financial data and analysis to support decision-making, • Help deliver the full service charge cycle, ensuring deadlines are met, • Support the production and review of scheme-level budgets and statements, • Liaise with auditors and support audit requirements, • Maintain and improve data accuracy within service charge systems (including Bluebox), • Respond to internal and external queries, providing clear and helpful information, • Identify opportunities to improve processes and drive efficiencies What we’re looking for We’d love to hear from you if you: • Are part-qualified (ACA, ACCA, or CIMA) or working towards a qualification, • Have experience in a finance or accounting role (service charges experience is a bonus), • Are confident working with financial data and large datasets, • Have strong Excel skills and enjoy analysing information, • Can manage your time effectively and meet tight deadlines, • Are a great communicator who can explain financial information clearly, • Enjoy working both independently and as part of a team, • Have a proactive, “can-do” attitude and a focus on continuous improvement, • Are interested in developing your knowledge of service charge accounting and housing finance If specific qualifications are required, please upload them with your application to demonstrate your eligibility. At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.

Job Reference: BIL- Salary: £80,897 per annum, rising to £84,335 after probationEmployment Type: Permanent So what’s the role all about? As Head of DLO, you will lead the operational delivery of responsive repairs across PA Housing properties within the Midlands, ensuring services are delivered safely, efficiently and in line with legislative and regulatory requirements. You will be responsible for maintaining homes to a consistently high standard, including oversight of damp and mould works, while driving service performance, value for money and continuous improvement. This is a senior leadership role focused on delivering a high-performing Direct Labour Organisation (DLO) service. You’ll ensure teams are well coordinated, customer experience is excellent, and satisfaction levels consistently reach top quartile. You will also influence the strategic direction of the service, embedding strong governance, compliance and operational excellence. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. Some of the key tasks and responsibilities include: • Lead the operational delivery of the DLO service across the Midlands, ensuring repairs are completed to agreed timescales and quality standards, • Oversee responsive repairs, voids, and damp and mould works, ensuring compliance with legislation and best practice, • Embed strong performance management across DLO teams, ensuring KPIs, productivity and service standards are achieved, • Drive service improvements through performance analysis, root cause investigation and continuous improvement initiatives, • Ensure residents receive an excellent customer experience and that satisfaction levels remain within the top quartile, • Provide visible leadership to operational teams, promoting a culture of accountability, safety and high performance, • Manage DLO budgets, ensuring effective cost control, forecasting and value for money, • Ensure compliance with health and safety legislation, CDM requirements and organisational policies, • Build strong relationships with internal teams, contractors and external stakeholders, • Represent PA Housing at meetings with residents, local authorities, auditors and statutory bodies To be successful in this role, we’d be looking for the following • Significant experience leading repairs, maintenance or DLO operations within housing or similar environments, • Strong knowledge of responsive repairs, damp and mould, and building safety requirements, • Experience managing operational performance, budgets and large multi-disciplinary teams, • Good knowledge of legislation, regulation and ACOPs covering maintenance services, • Strong leadership and stakeholder engagement skills with the ability to influence at all levels, • Experience delivering service improvements and driving high performance, • Good technical knowledge across maintenance disciplines and direct delivery models, • Strong financial awareness with a focus on value for money, • Professional qualification in a relevant technical discipline desirable, • Health & Safety qualification (IOSH/NEBOSH) desirable, • Full UK driving licence Please refer to the attached job description to find out more What’s in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people’s lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: • 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions, • Flexible bank holidays take them when it suits you, • Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others, • Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills, • Perkbox Rewards Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more!, • Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more

Approach Personnel are proud to be working in partnership with a leading maintenance contractorto recruit a Senior Resident Liaison Officer to join their growing Refurbishment team. This is an excellent opportunity to step into a senior, multi-site role where you will play a key part in delivering high-quality customer engagement across social housing refurbishment contracts in Nottingham and South Yorkshire. Based out of the Nottingham office, you will report to the Customer Care Manager and take ownership of resident liaison operations across multiple projects. A key part of your role will be overseeing and supporting a team of 7 Resident Liaison Officers, ensuring consistent service delivery and high levels of customer satisfaction across all sites. Key Responsibilities: • Lead, mentor, and manage a team of 7 Resident Liaison Officers across multiple refurbishment sites, • Oversee resident engagement strategies to ensure a consistently high standard of customer care, • Act as the main point of escalation for complex or sensitive resident issues, • Work closely with site teams, project managers, and clients to coordinate communication plans, • Monitor and drive performance across the RLO team, ensuring KPIs and service standards are met, • Ensure clear, proactive communication with residents regarding works, timelines, and disruptions, • Support the d...

Account Handler - Personal Lines Insurance ?? Location: Nottingham ?? Type: Full-Time, Office-Based ?? Salary: £27,000 - £32,000 DOE + Commission Looking to take the next step in your insurance career? We're working with a well-established, independent insurance brokerage that's entering its 50th year. With multiple branches and a loyal client base, they continue to grow steadily-and now they're looking to expand their Nottingham team with an experienced and customer-focused Account Handler. This is a fantastic opportunity to join a friendly and stable team where your insurance knowledge and client service skills will be truly valued. The role is fully office-based and offers a supportive working environment, competitive salary, and a clear commission structure. Why This Role? ? Established Business - Join a brokerage with a long-standing reputation and consistent growth. ? Supportive Team Culture - Be part of a close-knit team that genuinely enjoys working together. ? Career Growth - Learn, develop and progress in a business that invests in its people. ? Rewarding Package - Competitive base salary, commission structure, and professional development support. What You'll Be Doing:

Planner £29,773 - £31,340 1 x Full Time Permanent role 2 x 12 month Fixed Term Contracts As a Works Planner you will be responsible for effectively deploying Metworks employees to make repairs to properties. You will also be responsible for operating Metworks systems to ensure that planning, finance and administration tasks are maintained and enable the company to meet all of its contractual and performance. You must be able to work as part of a department rota basis between the hours of 8am-4pm, 9am -5pm and 10am-6pm. This role requires office attendance every day and is not eligible for home working. Our office has free onsite parking (subject to availability) and is easily accessible from Beeston train station. What you'll need to succeed as Works Planner • Ability to understand Construction related terminology would be advantageous, • Previously experience of working within either a local authority, social housing, construction, or property environment would be beneficial, • Previous experience of working with NEC would be desirable but full training will be given, • Three GCSEs at Grade C or above and including Mathematics and English, • Demonstrable proficiency in Microsoft Excel and Word, • Proven background in a customer service focused environment, • Ability to multi-ta...

Position: Refrigeration Design Engineer (Industrial Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: up to £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration – Food/FMCG, Cold Storage & Logistics, Data Centre PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. The Role: To design and propose industrial refrigeration systems for food manufacturing facilities and logistics cold storage centres. Detailing costs and designs to customers while meeting legislative and customer-specific requirements. To create comprehensive designs from initial briefs and/or drawings, whilst adhering to the latest company and industry standards. Produce detailed design work, consisting of but not limited to: cold room and facility heat load calculations, equipment selections, pumped circulation system design, P&ID development and approvals, concept design presentations, sales stage design applications, engineering specification sheets, pipework isometric drawings, and pipe sizing for ammonia refrigeration systems. This is a remote working role, but attendance at the Leicester office will be required as will site visits, surveys, and client presentations. Main Responsibilities • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design post sales stage and convert into live project for delivery team, • Conduct heat load calculations, produce engineering sheets and pipework isometric, • drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing with support of delivery team, • Raise Contract Approval Form to enable project to be booked on system, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM during delivery phase for design queries, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs All contracts over £500k to have contract/design review with senior member of staff, • To identify means of generating extra revenue through new initiatives (forward thinking) People • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance • Ensure that all relevant company and legislative policies and best practices are adhered to and always maintained, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for, • improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. The Role As a Senior Software Engineer at Aveni, you’ll be responsible for building and scaling the products that sit on top of FinLLM (the UK's first LLM for the Financial Services industry) and other LLMs, enabling financial institutions to adopt AI safely and effectively. You won’t be expected to build or train the LLMs themselves, instead you’ll be engineering the platforms, services, user interfaces and integrations that bring those models to life in the hands of advisers, analysts and banking teams. Your work will focus on: • Designing and implementing robust event-driven microservices and APIs, • Building scalable, cloud-native systems on AWS, • Developing modern, responsive React front-ends, • Integrating LLM-powered capabilities into real-world workflows, • Collaborating closely with product and AI specialists to turn ideas into reliable, customer-ready features What you’ll be working with You should be comfortable with most of our core technologies: • Node.js and TypeScript, • React and modern front-end tooling, • AWS (e.g., Lambda, ECS/Fargate, API Gateway, SQS/SNS, DynamoDB, RDS), • NestJS or equivalent back-end frameworks, • Microservices and event-driven architectures We also actively embrace AI coding assistants (such as Claude Code) to speed up development, improve code quality and reduce repetitive work — and we encourage engineers to use these tools effectively. What we’re looking for: • Experience building production systems using Node.js / TypeScript, • Hands-on experience developing UIs with React, • Solid understanding of cloud-native engineering on AWS, • Experience with microservices, messaging patterns and distributed systems, • A commitment to clean code, testing, observability and operational excellence, • A proactive and motivated mindset — someone who wants to build, ship and iterate quickly, • Interest in AI-powered products and a drive to learn Benefits at Aveni What you’ll love • Remote-first working across the UK., • Work abroad policy for when you want a change of scenery., • Co-working spaces available if you want an office buzz sometimes., • 34 days holiday (including flexible bank holidays) and your birthday off., • Company-wide off-sites (yes, karaoke may happen)., • Optional Personal Development Plan., • Flexible benefits platform: you choose the benefits that matter most to you (not the company)., • Protection essentials, because we know they matter - Life Insurance, Income protection, critical illness cover, Pension (up to 5% matched employer contribution and optional increased contributions)., • Private health- and dental care for your peace of mind., • Potential share options, have a stake in what you’re building., • Enhanced family leave. Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Even if you don’t meet 100% of requirements, we’d like to hear from you anyway if you believe you’d fit in. Apply now to join us on our mission to transform the financial services industry through AI.

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . As a Business Customer Relations Agent , you will be the first point of contact for our business customers, taking full ownership of enquiries and complaints from initial contact through to resolution. You will handle inbound calls and digital chats, resolving complex account, billing, and technical issues while minimising disruption to customers' day‑to‑day operations. Using strong problem‑solving and communication skills, you'll ensure complaints are resolved efficiently, professionally, and to a high standard. By delivering a consistently high‑quality service, you will build trusted customer relationships and drive positive outcomes for both our customers and the business. Salary - £30,044 + quarterly bonus of up to 16% of salary Contract - Permanent Location - British Gas, Penman Way, Grove Park, Leicester, LE19 1SZ Working Style - Up to 8 weeks office‑based training (4 weeks formal training followed by 4 weeks supported consolidation), with hybrid working opportunities post‑training (typically 2 days per month in the office) Operating Hours - Monday to Friday (8am - 6pm) What You'll Do * Manage a blended workstream of inbound calls and digital chats from business customers, delivering a professional and efficient service * Resolve complex customer issues at first point of contact wherever possible, taking full ownership through to resolution * Communicate clearly, confidently, and empathetically across both verbal and written interactions * Proactively identify opportunities for business growth and promote identified lead opportunities where appropriate * Consistently meet performance targets, including customer, growth, and contact centre productivity and efficiency objectives, while ensuring customers do not need to contact us again * Promote Online Account Management, Direct Debit, and relevant products and services to support customer self‑service and retention * Maintain accurate customer records, ensuring accounts are regularly health‑checked and updated * Adhere to quality standards, regulatory requirements, and data protection policies at all times What You'll Bring * A genuine passion for delivering great customer outcomes * Excellent written and verbal communication skills * Ability to overcome customer objections and professionally handle challenging situations * A proactive, solution‑focused mindset, identifying root causes and resolving customers' issues * Willingness to learn, adapt, and share best practice * Strong problem‑solving skills with great attention to detail * A collaborative, one‑team mindset Experience & Knowledge * Previous customer service experience, ideally within a contact centre environment * Knowledge of the energy industry is desirable * Confidence and resilience when managing challenging customer conversations

Job Reference: NLD- Salary: £31,557 rising to £32,899 after probationEmployment Type: Permanent Do you enjoy working with numbers and making sure things are clear, accurate, and fair for customers? We’re looking for a detail-focused and customer-driven Service Charge Officer to join our team at PA Housing. This is a great opportunity to play a key role in delivering accurate and transparent service charges that residents can trust. You’ll be involved in the full service charge cycle from setting budgets to producing year-end accounts while working closely with colleagues across the business and supporting residents with their queries. If you enjoy problem-solving, working with data, and making complex information easy to understand, this could be the perfect role for you. This isn’t just about numbers it’s about helping residents understand their charges and ensuring we deliver value for money. What’s in it for you. In addition to the salary, we offer a number of benefits, including: • High street discount schemes, • Health cash plans, • 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more, • Flexible bank holidays take them when it suits you, • Car leasing scheme, • Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role. What you’ll be doing • Deliver the full service charge cycle, including budgets, year-end statements, and reconciliations, • Validate service charge costs and ensure accurate allocation across schemes, • Investigate and resolve variances, working with stakeholders to understand differences, • Produce clear and transparent communications for residents about their service charges, • Review invoices, accruals, and prepayments to ensure financial accuracy, • Work closely with auditors and support year-end processes, • Manage a portfolio of schemes and attend site visits to support resident queries, • Collaborate with teams across housing, finance, and estates to ensure a joined-up service, • Support development teams with setting service charges for new schemes, • Identify opportunities to improve processes, accuracy, and value for money What we’re looking for: We’d love to hear from you if you: • Have experience in a service charge, finance, or accounting role (ideally within housing), • Understand service charge legislation or are keen to develop your knowledge, • Are confident working with financial data and analysing complex information, • Have strong Excel and Microsoft Office skills, • Can communicate clearly and explain financial information in a simple way, • Are organised and able to manage multiple deadlines, • Enjoy working collaboratively with both finance and non-finance colleagues, • Bring a proactive, “can-do” attitude and a focus on continuous improvement, • Ideally are AAT qualified or currently studying (or equivalent experience) If specific qualifications are required, please upload them with your application to demonstrate your eligibility. At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.

Recruitment Assistant Leek Wootton Permanent Full Time Grade C - £27,204.00 - £29,859.00 Those on the redeployment register will be given prior consideration. The main purpose of the role is to give routine guidance on Recruitment policies and procedures, terms and conditions of employment, Police Regulations and the Online Recruitment Portal in accordance with recruitment strategy to recruit suitably qualified police officers, police staff and Special constables in accordance with the workforce requirements. To provide a customer focussed HR recruitment Service in accordance with the recruitment strategy. Main Responsibilities: • To provide guidance and support with routine recruitment escalating more complex issues to the HR Supervisor., • To process all aspects of recruitment vacancies ensuring accurate records and timescales are maintained, taking responsibility for more complex transactions., • To input, maintain, retrieve and present management information in a user friendly format via HR ORIGIN database and other associated systems including Applicant Tracking Systems., • Assisting in the preparation of, and attending internal and external recruitment events., • To support in the training and development of the Recruitment Assistants including apprentices., • To highlight service improvements and propose changes to business administration processes., • To work collaboratively with other HR colleagues to ensure the delivery of innovative, timely and cost effective people management policies, procedures and practices which support the achievement of organisational aims and objectives., • To support in the training and development of HR administrators including apprentices. Person Specification: Knowledge: • 5 GCSEs, Grades A-C or equivalent including Maths and English., • Experience of dealing with recruitment processes, conditions of employment and administering Applicant Tracking Systems., • Competent in the use of IT including a working knowledge of Microsoft Office products (Word, Excel and Outlook) and HR databases., • Good verbal and written communication skills., • Proven ability to manage high process driven workloads in accordance with strict deadlines., • Ability to enter information accurately using appropriate IT systems., • Ability to retrieve statistical information and present clearly and concisely.

Director of Property ServicesLocation: National role with an office base in either London or Nottingham Salary: Competitive + Benefits Contract Type: Permanent Leading high‑performing, resident‑focused property services at scaleMetropolitan Thames Valley Housing (MTVH) is one of the UK’s largest housing associations, owning and managing around 58,000 homes across London, the South East, East Midlands and East of England. Our purpose is clear: everyone should have a home and the chance to live well, guided by our values Dare, Care, Collaborate and Own, and our strategy Serving People Better Every Day.We are seeking an experienced, values‑led Director of Property Services to join our Property Senior Leadership Team, playing a critical role in the delivery of safe, compliant and resident‑focused services across our national portfolio.The roleReporting to the Executive Director of Property, the Director of Property Services provides strategic and operational leadership for Property Services across MTVH. The role is accountable for the development, delivery and continuous improvement of regional service plans, programmes and performance, ensuring services are high‑performing, resident‑focused and deliver value for money.This is a senior leadership role with significant influence across the organisation. You will provide visible leadership to large, multi‑disciplinary and geographically dispersed regional teams, working closely with colleagues across Repairs & Service Delivery (Metworks), Asset Management, Compliance and Technical Services, Customer Services and external partners to deliver joined‑up outcomes.A key focus of the role is regulatory readiness, including leadership of MTVH’s approach to damp and mould, warm and dry homes, and service quality assurance, alongside effective management of latent defects and compliance obligations.Key responsibilitiesProvide strategic and operational leadership across Property Services, ensuring consistent, high‑quality delivery across regionsLead regional teams covering technical advisory, surveying, project management and voids contract deliveryDrive strong operational performance, customer satisfaction and continuous improvement aligned to MTVH’s corporate strategyEnsure compliance with all relevant legal, regulatory and policy requirements, including health and safety and building‑related regulationLead MTVH’s approach to damp, mould and warm, dry homes in partnership with Repairs & Service Delivery and supply chain partnersOversee identification, investigation and resolution of latent defects, managing relationships with developers, contractors and warranty providersEnsure robust governance, risk management, data integrity and performance reporting, including assurance to SLT and BoardEmbed a positive, inclusive and performance‑focused culture, developing talent and building sustainable leadership capabilityAbout youYou will be a credible senior leader with:Substantial senior leadership experience in property services, repairs and maintenance within social housing or a comparable regulated environmentA proven track record of driving service improvement, transformation and improved customer outcomesStrong commercial, contract and health and safety capability across building services and repairs deliveryConfident working with experienced senior leaders, able to influence, challenge and hold others to account while maintaining strong, collaborative relationships.Experience leading large, geographically dispersed, multi‑disciplinary teamsStrategic leadership skills, with the ability to align teams to organisational priorities and deliver change at paceDegree‑level education or equivalent professional qualifications (e.g. RICS, MCIOB, CIH) or demonstrable equivalent experienceThis is a pivotal leadership opportunity in an organisation with genuine scale, ambition and social purpose. You will help shape how property services are delivered now and into the future, directly impacting residents’ homes, safety and experience, while supporting MTVH’s wider transformation journey to 2030.How to applyPlease submit your CV and supporting statement outlining how you meet the requirements of the role.This senior role will require travel.Closing date for applications 21st May 2026

1st Line Support Engineer Hybrid – Warwick, Leek Wootton and Remote Permanent Contract Full Time Salary £30,333.00 - £32,613.00 Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to provide a responsive remote DS service to Warwickshire Police officers and staff, triaging, actioning, and escalating incidents and service requests as needed. Main Responsibilities: Take and log calls made to the Digital Services Service Desk, prioritising them in line with agreed procedures. Review new service desk tickets received into the service desk application via email or the portal and prioritise them in line with agreed procedures. Action tickets in priority order that are within capability/skills to a successful resolution. Assign new (unallocated) tickets to other Support and Service Desk colleagues in accordance with agreed procedures. Proactively own any allocated tickets, updating information about actions taken so that the portal enables the end user to be kept informed. Ensure that end user satisfaction is sought prior to closing any allocated tickets, and that any residual issues are addressed with the 1st Line Team leader or other relevant Team Leader Maintain and develop own technical knowledge and emerging technologies that could be of potential use within the force. Undertake at least half a day a week in the field, learning from other Support and Service Desk colleagues. Adhere to all procedures and processes (e.g. incident management, problem solving, customer service, user set up, asset management, etc.) as defined for the Support and Service Desk function. 1 st Line Engineer Oct 2024 Attend the designated location(s) for the hours and duties as provided in the rotas set by the ICT Support & Service Desk Lead and Local Support Coordinator. Update the team knowledgebase with any newly discovered resolutions, workarounds, or other technical information that would benefit the wider team. Help identify problems arising from common incidents and ensure that they are fed through the appropriate channels for further consideration. Ensure that any non-standard user requests are shared with the Service Operations Manager for further consideration and appropriate action. To properly support and help develop Apprentices when working on the service desk. To update the DS asset management register with any DS assets that are acquired, issued, moved, or decommissioned, and to participate in any DS asset audits. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Knowledge: At least 5 GCSE passes, including mathematics and English Language Microsoft Certified Professional or similar entry level ICT professional qualification Experience: Experience providing technical support to end users Experience operating as a member of a contact centre Experience administering and supporting a range of common technologies (e.g. Windows, Active Directory, MS Office, etc.) Experience using ICT support tools and systems, including service management applications and monitoring tools Experience escalating issues to suppliers Key Skills: Problem solving Good telephone manner Good written communication Empathy / emotional intelligence Ability to explain technical issues simply to non-technical colleagues Team working 1st Line Engineer Oct 2024 Attention to detail Special Conditions: Occasional travel throughout Warwickshire. Shift pattern hours 08: We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks. We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Remote Working

We are seeking a proactive and organised Economy and Climate Support Officer to join our Inclusive Economy and Climate team. This is a vital role designed to champion and support the delivery of net-zero goals alongside sustainable and inclusive economic development within Cambridge. Working within the Economy and Place group, you will provide essential project co-ordination and administrative support for the team. You will play a key part in supporting policy and partnership development, as well as managing engagement and communications with both internal and external stakeholders. In this role you will: • Support research and policy development through evidence gathering, analysis, and the drafting of reports and briefings., • Manage team data systems, ensuring high accuracy in records, spreadsheets, and CRM systems to inform strategic decision-making., • Provide project co-ordination for climate change and inclusive economic development workstreams., • Act as the initial point of contact for enquiries, ensuring requests are logged, allocated, and resolved within corporate standards., • Support managers with budget management, including raising purchase orders and reconciling monthly procurement card purchases., • Collaborate with the Communications team to create and publish engaging content across social media, websites, and e-newsletters. We are looking for an organised professional who thrives in a fast-paced environment and is comfortable managing multiple priorities. You should be a team player with a "can-do" approach and a strong focus on customer service. The successful candidate will bring: • Essential experience of partnership working and supporting projects within a busy office environment., • Strong communication skills , with the ability to write accurately for different audiences and respond effectively to stakeholders., • Proficiency in IT and systems , specifically with spreadsheets, databases, and CRM platforms., • Analytical skills , including the ability to gather data and assist in report writing., • A commitment to our values , championing wellbeing, diversity, and climate action in all activities. The successful candidate will be required to travel around the City and other locations so a Full UK Driving Licence would be desirable. ___: • A variety of learning and development opportunities via a range of sources and methods, • A variety of learning and development opportunities via a range of sources and methods, supported and recognised by ___., • Access to the highly valued ___ (LGPS), • Additional Voluntary Contribution (Shared AVC) Scheme, • Agile and Flexible working, • Annual leave purchasing scheme, • Annually negotiated pay and award progression, • Confidential advice and support via an Employee Assistance Programme, • Cycle to Work Scheme, • Family friendly policies, • Flexible Bank Holidays, • Free swimming at CCC swimming pools, • Generous annual leave allowance 25 days per annum, rising to 30 days after five years continuous service; plus 8 days public holidays (pro rata for part time), • Gym Membership salary sacrifice scheme, • Home & Electronics salary sacrifice scheme, • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more, • Professional Membership Fees paid for, dependent on role, • Relocation Assistance may be payable in approved cases, • Staff reward and recognition framework- including annual staff awards ceremony, • Subsidy for public transport Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch. Working Pattern: Monday – Friday Contract: Permanent Salary: £32,597- £36,363 per annum (City Pay Band 4), pro rata for part time. Location: Mandela House, Cambridge / Agile Hybrid Working. This is flexible – primarily working in Cambridge on site, or at one of our offices, or working from home. You will be able to balance your work location accordingly. More Information: You can click on the links here to find out more information about ___, ___, our ___, ___ or ___. If you share our values and are inspired by wanting to make a difference to our communities, we would love to hear from you. Further information about the role please contact David Wright, Inclusive Economy & Climate Manager on: Application Process: To be considered for this role, please click 'Apply online' and submit an application. Recruitment Timetable: If you would like to be considered for this role, you will need to Apply by 11:59pm Sunday 10 May 2026 Interviews will take place on Thursday 28 May 2026 (To be confirmed) Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

* * SALARY: Starting from27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Fixed term, 35 hours p/w CLOSING DATE: 10/05/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Senior Collections and Recoveries Advisor to act as a Subject Matter Expert within the department. Supporting colleagues in becoming experts within their role, whilst spending around 50% of time directly supporting customers themselves. This specialist role will be instrumental in assessing our customer’s individual circumstances in order to resolve overall VWFS arrears levels while ensuring our regulatory and customer commitments are achieved. What you’ll be doing: • Take full ownership and use initiative to resolve customer arrears within first contact resolution and deliver a personal service “making VWFS easy to do business with", • Provide technical coaching and training for Collections Advisors to enable them to effectively manage and resolve customer arrears, • Act as Collections role model demonstrating core skills around negotiation, difficult conversations, vulnerable customer management and active listening, • Coach and develop C&R Advisors on escalated calls, emails and letter checking to increase competence, • Provide clear and concise process expertise on a defined range of arrears and vulnerable customer processes and be recognised by others as a point of contact for advice, guidance and process improvement, • Provide first line support and guidance for Advisors and deputise for Team Manager where appropriate, • Support, coach and guide new C&R Advisors during the training and induction phase to embed knowledge and skill set for the role, • Work to agreed service levels, quality targets and operational metrics as determined by the department relating to all aspects of Collections and Recoveries and Customer experience, • Supporting recruitment up to Band 2 to ensure key departmental KPI’s are achieved, • Demonstrate subject matter expert knowledge and behaviour when identifying and managing vulnerable customers and complaints Complete administrative tasks as per team requirements What you’ll bring: We are looking for a candidate that already has a sound understanding of Collections and Recoveries. Essential experience & skills • Demonstrable understanding of all relevant aspects legislation/requirements including but not limited to TCF, FCA, FOS, • Experience of working in a complaints environment, either within financial services or another industry type, • Proven experience in credit collections, • Previous customer service centre, call centre or finance company experience is desirable, • An understanding of the Data Protection Act and Consumer Credit Act is desirable, • Good knowledge of a wide range of processes and business systems i.e. SAP, CMS, CRM is desirable, • Strong communication skills at all levels including Senior Management and external stakeholders What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Senior Motor Trade Underwriter - Manchester We have an exciting opportunity to join us at Covéa Insurance as a Senior Motor Trade Underwriter within our Commercial Lines Team . At Covéa Insurance, we’re all about protecting what matters most — whether it’s your home, your car, or your business. Through award‑winning customer service and a wide range of insurance solutions, we strive to make a genuine difference for our customers , partners and each other. This role plays a key part in the profitable development of the Midlands, North and Scotland region, as well as our wider Mid‑Market portfolio. You’ll have the opportunity to use your expertise to underwrite new business, support existing portfolios and build meaningful , long‑term relationships with our broker partners. We’re looking for someone who brings solid Motor Trade underwriting experience and enjoys working collaboratively with brokers to find the right outcomes for everyone involved. This role is hybrid , offering the flexibility to work from home alongside time in our Manchester office (2 days a week) . Flexibility that works for you At Covéa, balance genuinely matters. We recognise that everyone’s circumstances are different, so we’re open to flexible hours, alternative working patterns and arrangements that fit around your life . Many of our colleagues already work flexibly, and we’re always happy to have an open conversation about what would work best for you. This is more than just a job; it’s an opportunity to grow, develop, and take on meaningful responsibility as part of a supportive and collaborative team. What does a typical day look like? * Underwriting bespoke commercial motor trade risks in line with Covéa’s strategy and underwriting criteria * Supporting profitable growth by underwriting both new and existing business , including regular on‑site underwriting at broker offices * Building and maintaining strong, trusted relationships with a panel of Mid‑Market brokers * Keeping up to date with market developments, legislation and trends that may impact underwriting decisions * Working collaboratively within agreed authority limits, referring cases where appropriate * Supporting the development of Covéa’s commercial lines portfolio by strengthening existing relationships and encouraging new broker partnerships What you can bring to the team * Experience underwriting and trading commercial motor products * Strong relationship‑building and stakeholder management skills * Awareness of market, legal and industry developments * The ability to manage and prioritise work effectively across a varied portfolio * Clear, confident communication skills, with the ability to explain and promote Covéa Insurance products positively Not sure you tick every box? That’s okay. At Covéa, we know that people don’t always meet every requirement — and that potential matters just as much as experience . If this opportunity excites you and you feel you could thrive in the role, we’d love to hear from you. We’re committed to building a diverse and inclusive workplace where everyone feels supported, valued and able to do their best work. Why join us? * Flexible working – 36.25 hours per week with flexitime and hybrid options * Annual pay review – plus performance‑related bonus (up to 30%, depending on level) * Generous holiday allowance – 25–27 days plus bank holidays, with buy/sell options * Pension – 7.5% employer contribution, rising to 9% with your contribution * A culture where everyone belongs – employee‑led communities, inclusive initiatives and continuous learning * Mental and financial wellbeing support – through our dedicated Wellbeing group * Career growth – professional training, qualifications and apprenticeships * Health and wellbeing benefits – private medical cover, 24/7 Virtual GP, health checks, flu jabs and more * Car benefits – Tusker Car Scheme with fully maintained, insured vehicles * Everyday savings – gym discounts, Cycle to Work scheme and retail offers via Perkpal * …and much more Excited about this opportunity? So are we. Apply today and be part of our journey. As a Disability Confident Employer , we’re committed to fair and accessible recruitment. If you need any adjustments or support during the recruitment process, please contact our Recruitment Team at: Applicants must currently reside in the UK and have full, unrestricted right to work. Unfortunately, we’re unable to offer visa sponsorship for this role. Salary: Dependant on Experience Working hours: 36.25

* * LOCATION: Milton Keynes with occasional travel HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. CONTRACT TYPE: Permanent opportunity CLOSING DATE: 15/5/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a highly experienced and inspirational commercial leader with a significant sales based background within a Captive Automotive Financial Services organisation and/or OEM. You'll report into our CEO and will drive our business forward through our teams in Sales, Sales Compliance and Development and, through strong, productive relationships across Volkswagen Group, our dealer network and brands. In this pivotal and influential position you will use your extensive commercial leadership skills to develop and deliver the Retail Sales strategy to maximise distribution channels, while creating opportunities and optimising new routes to market. You will role model our Guiding Principles, build a culture of psychological safety and inclusion and, provide ethical leadership to deliver great customer outcomes. What you’ll bring: You’ll be a forward thinking, strategic and motivational leader who delivers results through people, cross-functional teams, and 3rd parties to support the delivery of volume, breadth, and profit objectives. You’ll have a progressive and developmental mindset with demonstrable experience of developing strategic commercial initiatives. Essential experience & skills you’ll need to be a success in this role: • You have extensive experience in customer-facing environments with specific skills implementing and managing risk strategies, strong financial management, leading cross functional teams and functional management., • Through your experience of developing and managing customer facing processes, you have ensured fair treatment, transparency, value to customers and all other guidance from regulators has been accomplished., • More generally, you’ll have experience within regulated environments - ideally by the FCA along with a deep understanding of the UK business governance and regulatory regime and requirements implementation com pliance monitoring and management specifically, in organisations of a comparable size and scale., • You have successfully driven change and you're comfortable in dynamic, changing environments in a leading role., • You have well-developed emotional intelligence, influencing and communication skills which you can use to share information, listen, and create two-way dialogue that builds openness and commitment and, involve others to maximise contribution overall., • With great skills of analysis, you can interpret issues objectively to make sound decisions for the business that uphold our customer needs and good customer outcomes as a priority, • You are highly proactive, flexible, pragmatic, and able to react appropriately and effectively to changing circumstances and demands., • You'll effortlessly fit into the Commercial leadership structure with the potential for growth within FS or the OEM., • You’re collaborative and ambitious and work in the interest of customer and stakeholders, even when your own objectives are challenged., • You’ll report to the Chief Executive Officer for VWFS UK Ltd and lead the Retail Sales department and the teams responsible for Finance Sales, Sales Compliance, Sales Development and Dealer Network Oversight., • You’ll be responsible for developing sales strategies, policies, and procedures for the UK VWFS Group companies., • Develop and maintain strong productive relationships across senior management, departments, brands and key stakeholders., • Your span of control is across VWFS UK, VW Bank GmbH and compliance is required across the European Organisational Handbook (E-OHB), the FCA and the European Central Bank (ECB)., • You’ll have a team of circa. 50 people who work with our dealer network of circa. 800 sites to drive FS and network performance., • Be an agent for change by embracing new ways of working, innovative technologies and agile attitudes to work promoting ‘minimal viable everything’ attitude to encourage a collective growth mind-set in support of modernisation of the business., • You’ll develop and implement plans to meet objectives through existing and new routes to market by utilising current and, establishing new relationships with 3rd party retailers, emerging technology, and tech providers., • Plan and deliver sales, margin and market penetration objectives., • Lead sales activity that complies with internal and external regulations with the Consumer Credit Sourcebook (CONC) taking precedence over conflicting guidelines – this includes Vulnerable customers, product suitability and transparency and, behaviours and competence of introducers of our products., • Use strong negotiation skills with our network and 3rd parties, to grow sales, protect margin and support good customer outcomes., • Effectively manage introducer relationships through a robust communication infrastructure, clear performance indicators, and development with corrective action in place as appropriate., • Lead the sales engagement with our Enterprise Risk Framework and develop robust and effective reporting to support transparency with regulators., • You’ll engage and cooperate with VW companies in the UK to coordinate and implement joint strategies and build and maintain an effective industry network., • You’ll play a leading role within our Credit Assessment & Retailer Services functions. What’s in it for you? Bonus: Discretionary on-target bonus of up to 25% (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you with the option to buy additional family cover/ and your family access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. The Retail Sales Director is a ‘Certified’ /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA’s Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.

Schemes Assistant Underwriter - Halifax We have an exciting opportunity to join us here at Covéa Insurance as a Schemes Assistant Underwriter , within our Commercial Lines Team! This is a hybrid position, combining the best of both worlds - working from home and spending time in our Halifax or Reading office. At Covéa, balance matters. We know life is busy, so we’re open to flexible hours, different working patterns, and arrangements that fit your circumstances. Many of our colleagues already work flexibly and we’re always happy to explore what works best for you. At Covéa Insurance , we’re all about protecting what matters most - whether it’s your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, we’re here to make a real difference. This is more than just a job - it’s a chance to grow, develop, and be part of something great. What does a day-to-day look like? • Underwriting & decision‑making — assess and underwrite broker referrals in line with Covéa’s strategy, appetite, and authority, while supporting lead underwriters with required rate actions., • Broker & stakeholder relationships — build and maintain strong, mutually beneficial relationships with broker partners and internal teams., • Trading support & advocacy — champion effective trading practices and assist colleagues with trading initiatives to drive performance., • Insight & trend analysis — identify, document, and communicate underwriting and pricing trends to lead underwriters., • Project involvement & portfolio oversight — contribute to key projects such as large loss reviews, breach reports, portfolio management, and flood scrutiny., • Compliance & record‑keeping — maintain accurate audit trails and ensure all activity aligns with Covéa’s systems, processes, and procedures. What you’ll need to succeed: • Teamwork & collaboration — able to work effectively both independently and as part of a team in a fast‑paced environment., • Communication excellence — strong verbal and written communication, excellent telephone manner, and the ability to convey information professionally and efficiently., • Organisation & time management — skilled in prioritising, managing workflow, and maintaining strong organisational discipline to achieve optimal outcomes., • Customer service & problem‑solving — confident handling customer interactions and resolving issues with attention to detail., • Motivation & personal development — positive attitude, driven, ambitious, resilient, and eager to learn and develop strong trading skills., • Market awareness — understanding of market trends and awareness of legal and industry developments. Not sure if you tick every box? That’s okay! At Covéa, we understand that not every candidate will meet every requirement listed. If this opportunity excites you and you feel you could be a great fit, we warmly encourage you to apply. We are committed to building a diverse and inclusive team where everyone has the chance to thrive. Why join us? • Flexible working – 36.25 hours a week with flexitime & hybrid options, • Annual pay review – Plus performance bonuses (up to 30% depending on level), • Generous holidays – 25–27 days + bank holidays, with buy/sell options, • Pension perks – 7.5% employer contribution, rising to 9% with your input, • A culture where everyone belongs – We're committed to diversity, equity and inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive, • Mental & financial support – Through our dedicated Wellbeing group, • Career growth – Training, qualifications and apprenticeships to help you thrive, • Health & wellbeing – Private medical cover, 24/7 Virtual GP, health checks, flu jabs & more, • Drive in style – Tusker Car Scheme with fully maintained insured vehicles, • Extra savings – Gym discounts, Cycle to Work, and retail offers via Perkpal, • And much more ! Excited about this opportunity? So are we! Apply today and be part of our journey. As a Disability Confident Employer, we’re committed to fair and accessible recruitment. If you need any adjustments, support or alternative application options during the Recruitment process, then please reach out to our Recruitment Team at ___ . Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role. Salary: Up to £25,000 (DOE) Working hours: 36.25

Director of Leaseholder ServicesLondon or Midlands Competitive + benefitsAt MTVH, our homeowners – including leaseholders and shared owners – need services that are transparent, responsive and fair, with clear accountability for standards, costs and outcomes.As Director of Leaseholder Services, you will provide strategic and operational leadership for our national leaseholder services function, acting as the senior authority on leasehold and shared ownership matters across a portfolio of circa 20,000 homes. You will be the primary advocate for our leasehold and shared ownership customers (and other home ownership products where applicable), ensuring their voice informs service design, investment visibility, communications and performance priorities.This is a high-impact leadership role, responsible for strengthening governance, improving customer satisfaction, and driving consistent service quality through robust performance management and effective oversight of third parties, including managing agents and freeholders. As a member of MTVH’s Senior Leadership Team, you will work collaboratively across the organisation to resolve complex issues and deliver our 2030 corporate strategy.What you’ll be accountable forStrategic leadershipSet and deliver a clear strategy for leaseholder services aligned to MTVH’s corporate priorities and customer expectations.Provide visible, confident leadership that drives a customer-centred culture and measurable improvement.Operational excellenceLead the end-to-end delivery of leasehold and shared ownership services, ensuring clear plans, effective resource coordination and timely issue resolution.Act as a catalyst for joined-up delivery across Customer Services, Assets/Property, Finance and Legal, owning the resolution of complex leasehold matters and ensuring a coherent customer journey.Governance, risk and complianceEnsure compliance with relevant legal, regulatory and policy requirements, proactively identifying and managing risk (including escalation where required).Own and maintain the policy and procedural framework for your function, ensuring it is current, embedded and auditable.Be accountable for the quality and integrity of data and records to enable reliable reporting and oversight.Financial stewardship and value for moneyLead strong financial accountability across service charge governance, major works processes, and income and expenditure management within your remit.Balance financial stewardship with fairness, transparency and value for money for customers, ensuring decisions are evidence-led and defensible. Leasehold management & customer outcomesProvide strategic oversight across key areas including Section 20 / major works consultation, lease variations, renewals, compliance with lease terms, dispute resolution and tribunal cases.Drive improvements in satisfaction, engagement and complaints performance, ensuring communications are clear, proactive and transparent.Third party and stakeholder managementBuild effective relationships with managing agents and freeholders, holding them to account for service quality, compliance and customer outcomes.Represent MTVH in internal and external forums, offering clear advice, reporting and decision support to enable timely decisions and good governance.People leadershipLead, develop and motivate teams in line with MTVH’s values of Care, Dare, Collaborate and Own, building an inclusive, high-performance culture with strong succession and talent development.What we’re looking forYou’ll bring significant senior leadership experience within a complex environment, with deep expertise in home ownership services. You will demonstrate:Substantial senior experience leading leasehold/shared ownership services (and related products) in a housing association or similar organisation.Strong technical capability across leasehold and home ownership management, including service charge governance, major works processes, contract management and leasehold law, with confidence managing risk, disputes and tribunals.Proven delivery of service improvement and operational change, strengthening performance, compliance and customer experience.Strong communications skills, relatable to all audiences you encounter.A strong track record of influencing across directorates and holding internal teams, contractors and managing agents to account.Qualifications: Educated to degree level (or equivalent qualification/experience).This senior position requires travel between office locations.Why join MTVH?This is an opportunity to shape a high-profile service that directly impacts customers’ trust, satisfaction and value for money. You’ll join a senior leadership community committed to clear accountability, strong governance, and improving outcomes for our residents and homeowners.How to applyPlease submit your CV and supporting statement outlining how you meet the requirements of the role.Closing date for applications - 19th May 2026

Nottingham Sales Opportunity: Customer Sales & Marketing Assistant (Entry Level) ?IMMEDIATE STARTS AVAILABLE! This is a fast paced role with great career progression opportunities! Our client is a well-established sales and marketing company based in Nottingham, with a stellar reputation for providing excellent service to their growing portfolio of clients. They are seeking candidates who are interested in upskilling and are looking for personal and professional development in a customer-facing environment. Our client is willing to invest time, money, and effort into every successful candidate. They provide access to top-quality training so those new to the industry are in the best position to represent the company and its clients. You will be responsible for maintaining the reputation of both our client and the clients you represent. As you progress, you will take on more responsibilities, including office-based tasks such as recruiting new representatives for your team, training new assistants, and attending networking events and workshops to advance your skill set. This Entry Level Sales Role is ideal for: • Those seeking a new challenge in a new industry., • Those looking to up skill themselves and looking for personal development., • Those wanting career progression., • Those looking to get out of temporary employment., • Those with experience deali...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Transmission & Renewables team. We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. This is a hybrid role; 3 days working on a project in Yorkshire / main office in Annesley and 2 days working remotely. Want to come and be a part of it? What will you be doing? As aSenior Planner,youll be part of ourplanning department who are responsibleforproducing robust and detailed programmes for all works associated with the design, procurement and construction phases of the projects. Youll: • Develop, ...

We are looking for an experienced Payroll Administrator to join a friendly Head Office based accounts team. This is a part time office-based role and involves supporting the corporate accounts department, supporting all payroll duties. The department is responsible for overseeing a payroll of up to 1700 employees and is responsible for ensuring full PAYE compliance as well as delivering great customer service to staff who may have questions and queries about their wages. Main Responsibilities for this Part time Payroll Admin role: • Reviewing and amending as necessary excel based time sheets for processing into Sage payroll, • Managing SSP, SMP ect., • Setting up new employees on payroll, • Processing leavers and issue of related P45s, • Managing ePay electronic payslips process, • Providing reports on payroll information for monthly accounts, • Liaising with the HR department, Providing information and answering employee questions about payroll related matters, • All aspects of company pension scheme, including enrolment and calculating payments to the pension provider We are looking for an individual with experience running a large payrol, excellent communication skills, strong sense of pride in their work and ability to work to deadlines. Having a good working knowledge of Excel & S...

Customer Service & Reception Officer (Temporary Role) West Bridgford, Nottingham (NG2) PAYE: £13.26 per hour | Umbrella: £17.14 per hour We are looking for a friendly and professional Customer Service & Reception Officer to join our team on a temporary basis, with the potential for extension for the right candidate. This role is ideal for someone who enjoys working with people and delivering excellent customer service in a busy environment. Key Responsibilities • Welcome visitors, guests, and suppliers, providing a professional and customer-focused service, • Offer basic advice, contacts, and information on council and partner services, • Handle incoming and outgoing calls and support campaign work as required, • Carry out general administrative duties, • Escalate issues to management promptly and keep stakeholders informed, • Provide cover for colleagues during holidays or absences, • Use internal systems (CRM, MS Office, intranet) to manage and retrieve information, • Work flexibly with your manager to ensure consistent service coverage, • Maintain high standards in line with Customer Service Standards, • Support team communication and ensure information is shared accurately, • Prepare for performance reviews, 1-to-1 meetings, and develop...

Sales Office Administration Officer Location: Normanton (WF6) Hours: Monday-Thursday 8:30am-5:00pm, Friday 8:30am-4:00pm (39 hours/week) Pay Rate: £14.00 per hour Join Our Client Team We're looking for a proactive and detail-oriented Sales Office Administration Officer to join our dynamic team. This is a key role within our customer service and sales support function, working closely with internal departments and external partners to ensure smooth operations and exceptional customer experience. What You'll Be Doing Sales & Purchase Administration Process and manage sales and purchase orders in our ERP system Handle customer quotes, acknowledgements, and tender files Ensure accuracy in pricing, VAT, and incoterms Communicate effectively with customers and internal teams Shipping & Export Coordinate shipments and logistics Liaise with warehousing and distribution teams Track deliveries and resolve shipment queries Invoicing & Payments Generate and distribute customer invoices Follow up on advance payments and order-related transactions Customer Service & Support Register and follow up on customer complaints Maintain accurate customer records and databases Archive documents in line with audit and compliance standards Cross-Team Collaboration Work closely with Sales, Technical, Supply Chain, HR, and Finance teams Build strong relationships across departments and with customers Compliance &...