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General Manager – Emerald Hospitality Group (Central London) Emerald Hospitality Group is a collection of vibrant, design-led restaurants across London, delivering high-quality dining experiences with strong commercial performance. We are currently seeking a passionate and driven General Manager to lead one of our flagship venues. This is a key leadership role for a hands-on operator who thrives in a fast-paced environment and is committed to delivering excellence across guest experience, team development, and financial performance. What we offer £55,000 per year Weekly sales incentives Paid holiday allowance, with your birthday guaranteed off Staff meals on duty Ongoing training and career development across the group The opportunity to grow within an ambitious and expanding hospitality business The role Lead day-to-day operations of a high-volume, quality-driven restaurant Drive sales, profitability, and cost control across all areas of the business Build, develop, and inspire a strong front-of-house team Maintain exceptional service standards and guest experience Ensure full compliance with health & safety and operational procedures Work closely with senior leadership on performance and strategy What we’re looking for Proven experience as a General Manager or strong Deputy ready to step up A hands-on leader who leads from the front Strong understanding of P&L, labour control, and KPI management Passion for hospitality, food, and creating memorable guest experiences Resilient, energetic, and commercially driven Apply today to become part of Emerald Hospitality Group and take the next step in your leadership journey.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Join Pergola Brixton, a vibrant rooftop bar and dining venue in the heart of Brixton, known for its buzzing atmosphere, great cocktails, street-food style dining, and signature R&B soundtrack paired with live DJs and unforgettable social experiences. Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. BENEFITS + BEST BITS Transparent and fair TRONC payments Pergo development programme Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus 60% of our management teams are people we have progressed internally Career development + opportunity to grow and expand in this role as the business expands Company awards to celebrate team and regular events Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)· Paid sick leave Compassionate Leave Enhanced Maternity, Paternity and Adoption leave Length in service; earn additional holiday after 2 years continuous service Incipio FC + Seasonal Socials 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Bridging the gap between the team and senior management, using clear, effective and simple communication Using imaginative revenue driving ideas to drive the business forward You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development. You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity. Creative cocktail ideas and champion menu development from your team You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving. You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy. You drive both sales and the business performance by using financial data and planning effectively. Be obsessed with learning, pushing for your own development and career progression Having fun, laughing a lot and bringing the good vibes WHAT WE'RE LOOKING FOR Someone who has a passion for individual hospitality experiences People focused, delivering structured inductions to new team members and encourage development A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus You have a discipline for implementing exceptional standards You are calm in high pressure environments You have a big heart and want to impart your knowledge onto your team Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Assistant Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting June Want to be part of an opening team where your energy actually shapes the culture? Grandio Groupe is launching a brand-new venue on Kensington High Street this June, and we’re looking for an Assistant Manager to join us from day one. This is your chance to step into a role where you’re not just managing shifts – you’re helping build something people will talk about. --- 🚀 The Role As Assistant Manager, you’ll be right in the action – leading shifts, supporting the management team, and helping create a buzzing, high-energy atmosphere every single day. You’ll: • Lead shifts with confidence, pace, and personality, • Deliver standout guest experiences from open to close, • Support training and development of the team, • Keep standards high across service, cleanliness, and operations, • Jump in wherever needed – bar, floor, or behind the scenes, • Work closely with the Deputy GM and GM to keep everything running smoothly --- 🌟 What We’re Looking For • Experience in a supervisory or management role in hospitality, • A hands-on, lead-from-the-front attitude, • Someone who brings great energy and sets the tone on shift, • Strong communication and team-building skills, • A cool head under pressure and a sharp eye for detail, • A genuine passion for people, service, and great vibes --- 🍸 What You’ll Get • The chance to be part of an exciting new opening, • Real progression opportunities within a growing group, • A fun, supportive, and ambitious team environment, • Competitive salary + bonus potential, • The opportunity to grow your career with a brand on the rise --- 🎯 Why Grandio Groupe? We’re all about creating spaces people love – powered by great teams who love what they do. This is your opportunity to get in early, grow fast, and be part of something special. --- Apply now and help us make opening day unforgettable.

Incipio curates beautiful spaces with vibrant atmospheres for great times. We're looking for an exceptional Deputy General Manager with a genuine love for creating atmosphere and culture. If your dream role involves running a neighborhood spot by the day, hosting late night R&B sessions, and bringing people together over pizza and cocktails, then this is the venue for you. At The 411, we're about more than service - we curate experiences. You'll be a natural host, confident leader, and culture driver who thrives on energy, music, and hospitality done properly. Working closely with the General Manager, you'll help shape the vibe, lead the team from the floor, and ensure every guest feels part of something special. We Expect You To: Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations. A Personal License holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient – in a new opening this is key to success. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Strong knowledge of licensing laws & running responsible shifts. Loves logistics, planning & commercially aware. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Deputy General Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting June Ready to be part of something from the ground up? Grandio Groupe is opening a brand-new venue on Kensington High Street this June – and we’re looking for a Deputy General Manager to help bring it to life. This isn’t just another job. It’s a chance to shape a venue, build a team, and set the tone from day one. --- 🚀 The Role As Deputy General Manager, you’ll be the right hand to the GM and a driving force behind the entire operation. From leading service on the floor to building a high-performing team, you’ll be at the heart of everything we do. You’ll: • Support the launch and daily running of a brand-new venue, • Lead from the front during service – energetic, visible, and hands-on, • Train, inspire, and develop a strong team culture, • Take ownership of shifts, standards, and guest experience, • Support with stock, rotas, and financial performance, • Step up and run the show when needed --- 🌟 What We’re Looking For We want personality, presence, and passion. • Experience as a Deputy GM or strong Assistant Manager ready to step up, • A natural leader who brings energy and positivity to every shift, • Someone who thrives in fast-paced, high-volume environments, • Strong organisational skills and attention to detail, • A genuine love for hospitality and creating unforgettable guest experiences --- 🍸 What You’ll Get • The opportunity to open and shape a brand-new venue, • Real progression within a growing hospitality group, • A supportive, ambitious leadership team, • Competitive salary + bonus potential, • The chance to make your mark from day one --- 🎯 Why Grandio Groupe? We’re building something exciting – a collection of standout venues driven by great people, bold ideas, and unforgettable experiences. If you want to be part of the journey from the very beginning, we want to hear from you. --- Apply now and be part of the opening story.

Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.

GAZETTE TRINITY Front of House Supervisor — Gazette Trinity Gazette Trinity is looking for a Front of House Supervisor to join our warm and lively French brasserie, where great food, genuine hospitality and real human connection sit at the heart of everything we do. What we're looking for: • Previous experience as a supervisor, head waiter or senior server in a busy restaurant, • A warm, energetic personality who lights up the room and puts guests at ease, • Confident on the floor — comfortable moving around, leading service in the moment and being where the team needs you, • Strong organisation, attention to detail and a calm head during the busiest covers, • A natural team player who leads by example and brings the best out of those around them, • Available across evenings and weekends, • French speaking is a plus What you'll do: • Welcome and seat our guests with the warmth Gazette is known for, • Lead the front-of-house team on shift, setting the pace and the standard, • Move around the floor throughout service — checking in on tables, supporting the team and keeping things flowing., • Handle bookings, walk-ins and the small details that make a great evening feel effortless., • Resolve guest questions or concerns with care, charm and good judgement., • Support the Location Managers with daily operations., • Opening and closing routines., • What we offer:, • A supportive, friendly working environment., • Real opportunities to grow within an established brasserie group., • A workplace where your personality and initiative genuinely matter., • Staff discount at any Gazette branch., • Free meal on shift., • The chance to be part of a restaurant that locals love., • Requirements:, • You must be eligible to work in the UK, • If this sounds like you, we'd love to hear from you, hit apply and tell us a little about yourself.

Mour is an exciting new opening in Marylebone, bringing a refined Mediterranean dining concept, built on quality ingredients, attention to detail, and genuine hospitality. We are looking for a motivated and detail-oriented Supervisor to support the leadership team during the opening phase and beyond. This role is ideal for someone who wants to grow within a new restaurant, contribute to building a strong team, and develop their management skills in a high-standard environment. Key responsibilities: • Support the management team in daily operations, • Assist in setting up and maintaining service standards from launch, • Ensure smooth, well-paced service on the floor, • Maintain high standards of guest experience and presentation, • Assist with team training and development, • Manage reservations, guest flow, and service coordination, • Support stock control and operational organisation What we’re looking for: • Experience in a quality-driven or premium restaurant, • Strong service knowledge and attention to detail, • Positive attitude and willingness to learn, • Good communication and teamwork skills, • A proactive mindset and enthusiasm for new openings What we offer: • £17-18 per hour + tips, • Training and development opportunities, • Opportunity to grow within the company, • Opportunity to be part of a new opening from day one, • Supportive and professional team environment If you are ready to grow your career and be part of a new and exciting restaurant journey, we’d love to hear from you. 👉 Apply now and join Mour.

Location: Canary Wharf, London Company: London Tenant Properties About Us London Tenant Properties is an established and growing property management company with over 13 years of experience managing rental accommodation across London. We currently manage a portfolio of over 100 properties, specialising in both long-term tenancies and short-term accommodation. We pride ourselves on maintaining high property standards, delivering excellent tenant and guest experiences, and operating a responsive, hands-on management service across our portfolio. Role Overview We are seeking a proactive, highly organised, and hands-on Property Manager to oversee the day-to-day operations of our London property portfolio. This is a varied role combining property management, tenant relations, maintenance coordination, contractor management, and Airbnb operations. The successful candidate will play a key role in ensuring properties are maintained to a high standard while delivering excellent service to both tenants and guests. Key Responsibilities Property & Tenant Management • Manage day-to-day tenant issues and maintenance requests, • Log, monitor, and track maintenance issues using Fixflo and Arthur, • Coordinate repairs and maintenance works with contractors and builders, • Ensure maintenance issues are resolved efficiently and to a high standard, • Conduct regular property inspections and report property conditions, • Arrange and provide access to contractors, utility providers, and third parties, • Manage key handling and contractor key collections via KeyNest locations, • Ensure properties remain compliant with company standards and local regulations Airbnb & Guest Operations • Manage Airbnb bookings, guest communication, and calendar coordination, • Coordinate guest check-ins and check-outs, • Respond promptly and professionally to guest enquiries and issues, • Coordinate cleaners to ensure properties are guest-ready at all times, • Oversee Airbnb listings and ensure information remains accurate and up to date, • Monitor occupancy and booking performance General Operations • Liaise daily with tenants, guests, cleaners, contractors, and suppliers, • Maintain accurate operational and maintenance records, • Assist in improving systems and operational processes, • Support the wider management team with general property operations Requirements • Previous experience in property management, lettings, hospitality, or Airbnb management preferred, • Strong organisational and multitasking skills, • Excellent communication and customer service abilities, • Ability to work independently and handle pressure effectively, • Strong problem-solving mindset with good attention to detail, • Experience using platforms such as Fixflo, Arthur, Airbnb, or similar systems is advantageous, • Comfortable coordinating contractors and handling property access logistics, • Flexible availability, including occasional evenings and weekends when required What We Offer • Competitive base salary dependent on experience, • Accommodation provided in Canary Wharf, • Opportunity to grow within a fast-growing company, • Dynamic and varied role with real responsibility, • Supportive and collaborative team environment, • Exposure to London’s fast-paced property market How to Apply Please submit your CV along with a brief cover letter outlining your relevant experience and why you would be a strong fit for the role.

Front of House Supervisor Bangalore Express | City of London About Us: Bangalore Express is a long-established restaurant in the heart of the City of London. We're proud of the team culture we've built, many of our staff have been with us for years, and that's no accident. We invest in our people, offer genuine support from management, and create real pathways for career growth. As we continue to expand, we're looking for an ambitious Front of House Supervisor to grow with us. The Role You'll be part of the leadership group in our front of house team in a fast-paced, high-energy environment, ensuring every guest receives excellent service. This role suits someone who thrives under pressure, takes pride in teamwork, and wants to develop their hospitality career. Available positions: Full-time and part-time Key Responsibilities • Supervising day-to-day front of house operations, • Leading and motivating the team during service, • Delivering excellent customer service and guest experiences, • Supporting management with team organisation and service standards, • Assisting with staff training and development, • Maintaining high standards of cleanliness, presentation, and professionalism, • Communicating effectively between front of house and kitchen teams What We’re Looking For • Strong teamwork abilities, • Excellent communication and interpersonal skills, • Positive attitude and willingness to learn, • Ability to work well in a high-paced environment, • Previous hospitality or supervisory experience preferred, • Ambitious individuals looking to grow within a developing business What We Offer • Competitive salary based on experience, • Career development, we promote from within and support your progression, • Supportive management, hands-on leadership that's invested in your success, • Established, growing business which offers stability and opportunities to shape the future Apply Now If you're ready to join a team that values loyalty, ambition, and continuous improvement, we'd love to hear from you.

The Role As General Manager, you will oversee all aspects of daily operations, leading by example to deliver an exceptional guest experience. You will be responsible for ensuring operational excellence, financial performance, and team development while upholding the brand’s high standards. Key Responsibilities -Provide leadership and day-to-day oversight across front and back of house -Recruit, train, and motivate a high-performing, engaged team -Maintain exceptional standards of guest service and operational efficiency -Oversee inventory management, cost controls, and rotas -Ensure compliance with all food safety, health, and safety regulations -Collaborate with senior leadership to implement brand initiatives and support business growth Requirements -Proven experience in a senior management role within a high-volume hospitality environment -Strong leadership and interpersonal skills with a passion for team development -A commitment to service excellence and guest satisfaction -Commercial acumen with experience managing budgets and KPIs -Excellent organisational and problem-solving abilities Salary package Base Pay - £30-35K depending on experience. Service Charge - £10k (based on the last two year figures) Performance related bonus - up to £10k 25 days paid holiday. employee discount *Side note - Social media plays a key role in our growth strategy at East West. We’re looking for someone who understands the importance of this and is happy to get involved with our content - becoming one of the faces of East West. You will work alongside our Marketing Manager on behind-the-scenes content for our social channels, both participating in videos yourself and co-ordinating other front-of-house team members.

Join Dolci coffee&juice, a new and ambitious café striving to become one of London's top coffee destinations. We are seeking a dynamic and experienced Store Manager to lead our team and ensure exceptional operational standards and customer experiences. Responsibilities include: • Overseeing all daily café operations, ensuring smooth and efficient service., • Leading, motivating, and developing a high-performing team, including hiring, training, and scheduling., • Maintaining high standards of customer service, ensuring all guests have a memorable experience., • Managing inventory, ordering supplies, and controlling costs to maximize profitability., • Ensuring compliance with all health, safety, and hygiene regulations., • Driving sales initiatives and achieving business targets., • Handling customer feedback and resolving issues effectively., • Upholding the café's brand image and ensuring a welcoming atmosphere. We are looking for someone with: • Proven experience in a managerial role within the hospitality or coffee shop sector., • Strong leadership abilities with a passion for team development., • Excellent communication and interpersonal skills., • A customer-centric approach and attention to detail., • Ability to thrive in a fast-paced environment and manage multiple priorities., • Knowledge of café operations and food safety standards. If you are a passionate leader eager to contribute to the growth of a new and exciting brand, we encourage you to apply.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025 and 2026 which reflects our commitment to creating an amazing work environment. CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to be part of Soho team and play a key role in establishing the floor operation and infrastructure. As Assistant Floor Manager you'll support the Floor Manager to orchestrate seamless planning, recruitment, and execution for this fresh Clays location. You will work with the General Manager, to implement the Clays service system and develop the standards of the location and the team. In this role, you will supervise a team of approximately 15 floor colleagues to drive colleague development to ensure the company achieves its succession planning goals through the Clayers Academy. You will disrupt the normal attitude to the casual environment, and provide an unrivalled service and delivery in the competitive socialising environment, elevating the standards of everything we do. Day to day, working closely with our events team, you will coordinate the service between the bar, floor, kitchen and hosts. Constructing the operating plan and positions and all elements of planning and coordinating the execution of the service for the floor. We are looking for a self-driven Assistant Floor Manager candidate who has worked in high volume operational businesses. You will be a dynamic thinker and passionate about people, both guests and colleagues. The right candidate will have a proven track record of delivering the highest F&B standards with incredible attention to detail, experience in another competitive socialising concept desirable. You will also need to be a strong communicator with the confidence and energy to engage a team to deliver. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality. Marketing and Promotion: • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Elvet Steakhouse Restaurant Manager Full-Time / Part-Time About the Role Elvet Steakhouse is seeking an experienced and motivated Restaurant Manager to lead daily operations, deliver exceptional guest experiences, and maintain the high standards of a premium steakhouse environment. The ideal candidate is a strong leader with excellent hospitality skills, operational knowledge, and a passion for customer service. Key Responsibilities • Oversee daily restaurant operations, ensuring smooth and efficient service, • Lead, train, and motivate front-of-house staff to deliver outstanding customer experiences, • Maintain high standards of food quality, presentation, cleanliness, and service, • Manage staff scheduling, attendance, and performance, • Handle guest feedback and resolve complaints professionally, • Monitor inventory levels and coordinate ordering with suppliers, • Ensure compliance with health, safety, and hygiene regulations, • Support revenue growth through upselling, promotions, and operational efficiency, • Collaborate with kitchen and bar teams to maintain seamless service, • Monitor budgets, labour costs, and operational expenses Requirements • Previous experience in restaurant or hospitality management, • Strong leadership and team management skills, • Excellent communication and customer service abilities, • Ability to work in a fast-paced environment, • Knowledge of restaurant operations, food safety, and hospitality standards, • Strong organisational and problem-solving skills, • Flexible availability, including evenings and weekends Preferred Qualifications • Experience in a steakhouse or restaurant environment, • Strong organisational and multitasking skills, • Experience managing staff schedules, training, and performance, • Right to work in the UK What We Offer • Competitive salary, • Staff meals, • Opportunities for career growth and development, • Supportive and professional team environment How to Apply Please submit your CV and a short cover letter outlining your experience and suitability for the role.

We have a full-time position within our outlet at Seven Dials Market- one of London's most beautiful and vibrant food halls. WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: We’re looking for an energetic, hands-on Supervisor to help lead our fast-paced restaurant team. As a key member of the management crew, you’ll ensure every shift runs smoothly — delivering great food, excellent service, and a clean, friendly environment. WHEN? The earliest shifts start at 8am and the latest shifts end by 11:30pm. THE ROLE: You will be supporting the manager to lead the team in handling very busy quick paced services in our street food kitchen. We are a small team and you will be trained to work in all aspects of food preparation and front of house service in addition to your supervisory role. Key Responsibilities • Supervise daily restaurant operations and team performance, • Lead and motivate team members to deliver top-quality customer service, • Ensure food safety, hygiene, and company standards are consistently met, • Handle inventory checks, and stock ordering, • Support training and development of new team members, • Deal with customer queries or complaints professionally and efficiently, making sure every customer leaves happy About You • Previous experience in a supervisory or team leader role in food service or hospitality., • Strong communication and leadership skills, • Ability to work under pressure and stay positive during busy periods, • Reliable, punctual, and hands-on attitude, • Flexibility to work evenings, weekends, and holidays as needed WHAT WE OFFER: Training and development within a positive dedicated team. Work / life balance Growing Independent business with potential for career progression Quality product and company values Free meal on shift HOW MUCH? The hourly rate is £15 per hour while on training and will increase to £16 when fully trained.

We are looking for an experienced, ambitious and enthusiastic Front of House Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farm-ily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: • Salary up to £14.65 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being). Key Responsibilities: • Leading the front of house team in delivering an excellent customer service., • Training, coaching and developing the front of house team., • Ensuring the correct Health & Food Safety standards are always followed. What makes a great Front of House Supervisor? • Experience running a fast-paced kitchen., • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team, driving their progression. Why Farmer J? At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!

We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: • Make sure that the bar is set up and dressed properly prior to service, • Maintain a clean and orderly the area, in extreme cases remove slovenly patrons from the premises, • Maintain and present complete and accurate section meal tickets to the kitchen staff, • Be responsible for helping wait staff and bussers with clearing and resetting of tables after service, • Ensure that food and drinks orders have been recorded correctly, • Ensure that all customers have been greeted, • Ensure compliance with food safety regulations and best practices, • Train new employees, • Monitor inventory levels and assist in ordering supplies if needed, • Provide constructive feedback to team members, • Opening and closing duties. Join us as we strive for excellence in our operations while fostering a positive work environment for our team!

Join our team as an supervisor / head waiter / responsible 🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: • Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for., • Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable., • Handle any guest concerns or tricky situations, • Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush., • Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace, • Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders, • Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: • Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine., • You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services., • You genuinely enjoy making people happy and have a knack for creating memorable dining experiences, • You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care., • You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike., • A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: • Enjoy complimentary staff meals that transport your taste buds straight to Italy., • Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise, • Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance., • Competitive Salary & Benefits because we believe in rewarding hard work and dedication.

Key Responsibilities Leadership & Management • Manage the day-to-day operations of the children’s home., • Lead, supervise, and support staff to maintain high standards of care., • Develop a positive, child-centred culture within the home., • Conduct staff appraisals, supervisions, and performance management., • Ensure staff receive appropriate training and development. Safeguarding & Care • Promote and safeguard the welfare of children and young people., • Ensure care plans are implemented effectively and reviewed regularly., • Support children with emotional, behavioural, educational, and social development needs., • Build positive relationships with children, families, schools, and external agencies., • Ensure safeguarding concerns are reported and managed appropriately. Regulatory Compliance • Ensure the home complies with: Children’s Homes Regulations, • Quality Standards, • Safeguarding legislation, • Ofsted requirements, • Maintain accurate records, policies, and reports., • Prepare for and manage Ofsted inspections. . Partnership Working • Liaise with local authorities, social workers, education providers, and healthcare professionals., • Attend meetings, reviews, and professional forums as required. Essential Qualifications • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent)., • Level 3 Diploma in Residential Childcare (or equivalent)., • GCSEs (or equivalent) in English and Maths.

Zaffran, an Indian restaurant with a decade of success in the Food and Beverage Industry, is seeking an experienced and dedicated individual to lead and oversee all aspects of its daily operations. The ideal candidate will bring 5-7 years of proven experience in restaurant supervision, demonstrating a strong track record of operational excellence and effective team management. Key responsibilities include ensuring seamless service delivery, maintaining high standards of customer satisfaction, and fostering a positive and productive working environment. Join our vibrant culinary team where hard work and dedication are valued.

At Monty’s, we do things properly. Fresh food, big flavour, fast service and genuine hospitality. We are looking for a strong Assistant Manager who can help lead the day to day operation, keep standards high and support the team in delivering a great service, every shift. This is a hands on role for someone who knows how to keep a restaurant running properly. You will be involved in the full operation, from preparing for service and managing stock, to leading the team on the floor and in the kitchen. You will report directly to the Operations Manager and play a key part in keeping the business organised, clean, compliant and ready for a busy service. If you are confident, reliable, operationally strong and know how to lead by example, we want to hear from you. What you’ll be doing • Preparing the restaurant for service and making sure everything is set up correctly, • Supporting and leading the team during service to ensure fast, friendly and accurate customer experience, • Managing day to day restaurant operations, both front and back of house, • Placing orders, checking deliveries and keeping stock under control, • Monitoring prep levels and making sure the kitchen is ready for service at all times, • Taking responsibility for cleanliness and organisation across the site, including daily cleaning and part level deep cleaning, • Making sure food safety and health and safety standards are followed at all times, • Supporting with rotas, team organisation and shift management, • Helping train and develop team members to maintain Monty’s standards, • Handling problems calmly and making sure the restaurant stays operationally strong throughout the day, • Keeping communication clear between the team and management What we’re looking for • Previous experience in a management or supervisor role within hospitality or fast paced food businesses, • Strong kitchen experience and a good understanding of food operations, • Confident with stock control, ordering, prep management and service readiness, • Good understanding of food safety, hygiene and health and safety procedures, • A strong leader who can motivate the team and lead by example, • Reliable, organised and able to stay calm under pressure, • Friendly, professional and confident with both customers and team members, • Someone with good energy, a practical mindset and the right attitude for a growing business, • Someone who fits the Monty’s vibe, relaxed, switched on and professional. What you’ll get • Competitive pay, • Staff meals on shift, • Training and development opportunities, • A supportive and energetic working environment, • Real opportunities to grow within the business, • The chance to work closely with the Operations Manager and have a real impact on the business If you enjoy leading people, love great food and know how to keep a busy restaurant running properly, Monty’s is the place for you. Apply today and join the team

White Fig Bakery, located next to Bounds Green tube station, is renowned for its fresh cakes, sandwiches, pastries, excellent coffee, and delicious gelato. We are a small, friendly team that values great coffee and good food. We are seeking an experienced Cafe Supervisor with a passion for customer service and a proven track record in a similar environment. This role is ideal for an individual with experience in coffee making, barista duties, cashier operations, or front-of-house management. Key Responsibilities: • Oversee daily cafe operations, ensuring a high standard of service and customer satisfaction., • Train, motivate, and manage staff, fostering a positive and productive team environment., • Monitor inventory levels and assist with ordering supplies to ensure smooth operations., • Maintain cleanliness and organization throughout the cafe, adhering to health and safety standards., • Engage with customers, responding to their needs and feedback to enhance their experience., • Prepare a variety of food items including sandwiches, cookies, and pastries., • Perform general food preparation and cleaning duties., • Operate an espresso machine and grinder to prepare coffees and other beverages. Candidate Requirements: • Demonstrated leadership and strong organisational skills., • Excellent time management and multitasking abilities., • Strong customer service skills and excellent command of English., • Proven experience managing a small team., • Proficiency in cash handling and operating a POS (Point of Sale) system., • Knowledge of health and safety regulations and allergen awareness., • Experience in coffee making and knowledge of grinder operation (further training will be provided)., • Previous experience in sandwich preparation and using commercial ovens., • Availability for early shifts, starting at 5 AM (no night shifts)., • Must be available to work weekends., • Ability to reliably commute to Bounds Green., • Eligibility to work in the UK is essential. Compensation: Payment is made monthly via bank transfer; no 'cash in hand' payments.

About us We're a UK-based Brand and online retailer selling beauty and health products. The business has grown quickly over the past few years and we now need someone to take ownership of our supplier relationships in China and our stock forrecasting/planning. What the job involves: It's a part-time, standalone role with no direct reports. You'll be the main contact between our Chinese suppliers and our UK and International operations. The work splits into two parts: managing the suppliers themselves, and forecasting demand so we hold the right amount of stock. Mandarin is essential. You'll be talking to Chinese factories every day, mostly through WeChat, and we need someone who can deal with them directly rather than going through a translator. Day-to-day responsibilities Supplier work: • Find, vet and onboard new suppliers across our product categories, • Negotiate on price, MOQs, payment terms and lead times, • Build long-term relationships with manufacturers and trading partners on Alibaba, 1688, Made-in-China and through direct contacts, • Run quality checks, factory verifications, sample reviews and product certifications (UKCA, CE, RoHS, cosmetics safety), • Sort out problems when they come up: late shipments, quality issues, commercial disputes Forecasting and stock planning: • Build SKU-level demand forecasts using sales history, seasonality and upcoming promotions, • Place purchase orders to keep stock at healthy levels without overbuying, • Monitor slow-moving and ageing stock, and act on it, • Work with sales, marketing and the warehouse team to keep supply and demand aligned, • Track forecast accuracy, sell-through, stock turn and on-time delivery What we're looking for Essential: • Fluent Mandarin, spoken and written, • At least 3 years in procurement or buying, including hands-on experience sourcing from China, • Practical experience in demand forecasting and inventory planning, • Strong negotiator with a commercial head, • Confident with Excel or Google Sheets (pivots, lookups, basic forecasting models), • Well-organised and comfortable managing several categories at once Useful but not essential: • Background in home beauty/health or electronics., • Familiarity with Shopify, Amazon or eBay, or with inventory tools like Linnworks, Cin7 or NetSuite, • Working knowledge of UK product compliance (UKCA, CE, cosmetics rules), • CIPS qualification, or studying towards one What we offer: • £18,000 per year., • Part-time hours - 9am - 2pm (Mon - Fri)., • Office in Wood Green, 5 minutes from the tube (Piccadilly line), • The chance to shape the function as the business grows Location: London, Wood Green (5 minutes from the tube) Salary: £18,000 per year (part-time) Hours: Monday to Friday, 9am to 2pm (25 hours per week) Languages: English and Mandarin, both fluent Reports to: [Head of Operations / Founder] How to apply: Email your CV • Your experience working with Chinese suppliers, • A forecasting or stock problem you've handled and how you handled it We review applications as they come in.

We are looking for an experienced and motivated Restaurant Supervisor / Head Waiter to join our team. This role is perfect for someone who is passionate about hospitality, thrives in a fast-paced environment, and has strong leadership skills. Key Responsibilities: • Oversee daily front-of-house operations, • Lead, train, and motivate the waiting staff, • Ensure excellent customer service and guest satisfaction, • Handle customer queries, complaints, and special requests professionally, • Coordinate with kitchen staff to ensure smooth service, • Manage reservations, seating, and table turnover efficiently, • Maintain high standards of hygiene, presentation, and service, • Assist with opening and closing duties Requirements: • Previous experience in a similar role (Supervisor / Head Waiter), • Strong leadership and communication skills, • Excellent customer service and problem-solving abilities, • Ability to work under pressure in a busy environment, • Flexible availability, including evenings and weekends, • Good knowledge of food, beverages, and service standards

As a Floor Manager, you will be a key leader in our high-end casual dining restaurant, ensuring seamless operations and an exceptional guest experience. You will oversee all front-of-house activities, manage and motivate the service team, and maintain our high standards of service and hospitality. Key Responsibilities: • Lead and supervise the front-of-house team, including training, scheduling, and performance management., • Ensure exceptional guest service, resolving any issues promptly and professionally., • Oversee dining room operations, ensuring efficiency, cleanliness, and compliance with health and safety standards., • Manage reservations, seating, and table service flow., • Collaborate with the kitchen team to ensure smooth communication and service delivery., • Monitor inventory, manage stock levels, and control operational costs., • Maintain a welcoming and sophisticated ambiance for all guests. Requirements: • Proven experience as a Floor Manager, Assistant Manager, or Supervisor in a high-end restaurant or hospitality setting., • Strong leadership, communication, and interpersonal skills., • Excellent understanding of restaurant operations, including service standards, food safety, and customer relations., • Ability to thrive in a fast-paced environment and manage multiple priorities., • A passion for hospitality and delivering outstanding guest experiences., • Flexibility to work evenings, weekends, and holidays as required. What We Offer: • The opportunity to be a pivotal part of a new, prestigious restaurant within the expanding Bemse Group., • A dynamic and supportive work environment with opportunities for professional growth., • Competitive remuneration and staff benefits., • A chance to shape the service culture of a high-end brand in London.

Join the Team Behind the Hottest New Rotisserie Concept We’re building something exciting — a fast‑paced, flavour‑obsessed, seriously cool rotisserie brand that’s about to take the food scene by storm. And we’re looking for exceptional leaders to help us bring it to life. If you’re a people‑person with personality, a natural motivator, and someone who thrives in a buzzing, high‑energy environment… we want you. Who We Are We’re a brand-new rotisserie concept created by a founding team with a proven track record — experienced operators who’ve successfully scaled hospitality brands nationally and internationally. From start‑ups to established names, we’ve grown teams, opened sites at pace, and built cultures that people are proud to be part of. Now, we’re doing it again — with something fresher, faster, and more exciting. What We’re About Professional but never boring Fast-paced service with insanely good food Trendy, growing, energetic brand culture A team that values authenticity, respect, and fun A place where guests feel good and staff feel proud Who You Are ✨ A manager who leads with confidence and kindness ✨ Someone who keeps standards high and vibes even higher ✨ Hungry for growth — personally and for the business ✨ Cool under pressure, positive in the chaos ✨ Obsessed with great food and great experiences ✨ A culture-builder. A people‑developer. A team‑inspirer. The Role Assistant Manager's (AMs) Support the GM. Lead from the front. Create great service energy. Step up and grow fast. Why Join Us? • Be part of a brand-new concept with massive potential, • Learn from founders with top-tier experience in scaling brands, • Clear career development as we open more sites, • A supportive leadership team that backs talent, • Competitive pay + real progression opportunities, • A genuinely fun, modern, energised place to work If you're passionate, ambitious, and ready to help build something exciting from the ground up, we’d love to meet you. Bring the energy. Bring the personality. Let’s build the next big thing in rotisserie together. Job Types: Full-time, Permanent Benefits: Company pension Flexitime Work Location: In person

FOH Supervisor | Monday to Friday | 7am - 4pm We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor • 40 hours per week, can do opening and closing shifts, • To work under our store managers, • To lead one service a day, • To help manage our team members, • To implement & improve service processes, • To monitor & implement hygiene best practices, • To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy • Ability to steady the ship and prevent issues before they happen, • Leadership and communication skills, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect, • Strong organisational skills, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour • 30 days holiday package (including bank holidays), • £100 ‘Refer a Friend’ scheme, • Performance based bonus, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows

Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP

Join our passionate team at a busy brunch restaurant in Battersea, where all our food is made in-house. We are looking for a capable Supervisor to oversee our bar and floor operations during day-time shifts. Key responsibilities and requirements for this role include: • Managing daily bar and floor operations., • Demonstrating strong coffee-making skills, including barista training., • Providing excellent customer service., • Possessing a good understanding of food service principles., • Confidently running service independently.

Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

General Manager | Spicy Basil | Cricklewood Up to £18/hr | Immediate Start Spicy Basil is looking for an experienced, hands-on Pub Manager to lead our Cricklewood team. If you’re a pro at operations and love a fast-paced environment, we want to hear from you. The Role Pay: Competitive £15–£18 per hour. Flexibility: Negotiable shift patterns + a guaranteed weekly day off. Control: Full oversight of suppliers and stock management. What You Need Experience: 3+ years of verified management experience. Skills: Expert stock control and supplier relations. Availability: Ready for an immediate start in the Cricklewood area.

The Opportunity LIMIN Southbank is a destination. We’ve turned a corner of London into a Caribbean retreat, and we’re looking for an Assistant General Manager who can lead. As Manager, you are the guardian of our culture and the architect of our guest experience. You will oversee a high-energy team and ensure that every guest who crosses our "Limin" feels the heat of the islands, regardless of the London weather. Key Responsibilities 1. Leadership & Culture, 2. Operational Excellence, 3. Financial Acumen & Growth The Ideal Candidate • The London Expert: You have 1+ years of Management experience in high-volume, premium casual London venues. You understand the rhythms of the Southbank., • You thrive in the rush. You don't just "handle" a busy Saturday; you thrive in it and keep your team smiling., • The Detail Fanatic: You notice the weed in the island, the smudge on the glass, and the missed temperature log before anyone else does., • Ethical Leader: You believe in fair pay, transparent tipping, and professional development. Why Join LIMIN? • Autonomy: We trust our managers to treat the business as their own., • Growth: Be part of a brand that is constantly evolving (new menus, new takeaway concepts, and private events). How to Apply Send your CV and a short note on the one thing you would do to make LIMIN Southbank the #1 destination in London this summer.

As a Restaurant Supervisor at Crudo, you play a pivotal role in overseeing the day-to-day operations of the restaurant, ensuring exceptional service and a seamless dining experience for our guests. You will lead and motivate the wait staff, manage service execution, and maintain the highest standards of quality and efficiency. Responsibilities: • Service Leadership: Oversee service execution, ensuring timely order delivery, accurate food and beverage presentation, and efficient table turnover., • Staff Management: Supervise and train wait staff, providing guidance and feedback to improve performance., • Quality Control: Monitor food and beverage quality, presentation, and temperature. Address any issues promptly and efficiently., • Customer Experience: Handle customer inquiries and complaints professionally and effectively. Resolve issues and ensure guest satisfaction., • Shift Management: Coordinate shift activities, assign tasks, and ensure adequate staffing levels., • Stock Management: Monitor inventory levels and place orders to ensure adequate supplies., • Operational Efficiency: Optimize workflow and identify opportunities for improvement., • Problem-Solving: Identify and resolve operational challenges, ensuring a smooth service flow., • Communication: Maintain effective communication with the kitchen staff, management, and other team members. ABOUT YOU: • Proven experience in a restaurant supervisor role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! More Details: Hourly Rate: £13-15 Service Charge Estimate per hour: £4-6 Total Hourly Rate inc SC: £17-21 Schedule: Full-Time 35-38 hours per week Tuesday - Thursday: 4 pm - 11 pm Friday - Saturday: 12:30 pm - 11 pm Sunday - Monday: Off

Assistant Manager - up to £35,000 pa + discretionary bonus and no weekend and no evening working. At Abokado we prepare delicious and nutritious meals such as fresh salads, rice bowls, sushi, breakfast and organic coffee for our wonderful customers in locations in central London. We’re looking for an experienced Assistant Manager to work in our busy kitchens and serving customers. What we offer: Starting pay £32k to £35k pa (depending on experience) Performance related bonus Mon-Fri only (no weekend or evening working) Full Time role Guaranteed hours - 45hrs (no minimum hours contracts) Monthly salary payment Excellent training Free delicious meals while on shift 50% off Abokado at all locations 28 days holiday (including bank holidays) Great career prospects, opportunity to progress to GM (up to £45k pa salary + bonus) What we’re looking for: At least 12 months experience as a GM or AM in a similar food environment Great leadership skills Good financial and operational KPIs Positive attitude and high energy Reliability and punctuality Hard work and great team player Willingness to learn High standards and accuracy Happy with early starts - 6am is typical To apply: Please send your CV and a few words introducing yourself and why you want to join the Abokado family. Please tell us about your experience and skills as a GM or AM We will then carry out a phone interview and if successful invite you to a trial the following day. If your trial is successful you’ll be offered a role and you can join immediately.

We are seeking a capable Supervisor to manage the bar and floor operations in our small cafe. The ideal candidate will have strong coffee-making skills, including barista training, excellent customer service abilities, and a good understanding of food service. This role involves day-time shifts and requires someone who can confidently run service independently.

We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

🚨 Hiring: Leaflet Distribution Manager / Area Planner 🚨 I run a growing leaflet distribution business and I’m looking to hire someone to take control of planning and managing our delivery operations. This is a paid role. I’m not just looking for extra help — I need someone who can take responsibility and run this side of the business properly. 🔹 What the role involves: Planning and mapping delivery areas efficiently (no overlap, full coverage) Organising and managing leaflet distributors Making sure work is actually completed to a high standard Tracking progress and keeping things running smoothly Reporting back clearly and solving problems when they come up 🔹 What I’m looking for: Someone who is organised, sharp, and reliable Good with computers (maps, spreadsheets, basic systems) Able to manage people and keep them accountable Can think ahead and plan properly — not just follow instructions Experience in logistics, delivery, or team management is a big plus 🔹 Important: This role requires someone who understands responsibility. If you’re not confident with organisation, tech, or managing people, this isn’t the right fit.

About the role. We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. • Collaborate with the management team for seamless operations, especially during service., • Take care of the opening of the restaurant, allocate staff to their section and brief the team before service., • Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up., • Provide training to the new team members and help covering sections when needed, • Have the ability to deliver high standards consistently., • Ensure that the team follow company policies, as well as health & safety regulations., • Be a bastion of our brand and lead by example., • Deliver excellent guest experience and be able to deal with complaints if needed Requirements. • Previous experience in a similar environment., • A love for hospitality, food, wine and drink., • Basic grasp of Microsoft 360 and SharePoint., • Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. • £1,000 every annual employment anniversary., • Monthly bonuses for top performers., • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme., • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

Assistant Manager – Founder led business - Monday-Friday role. £33,000-£35,000pa 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our site Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: -⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. -⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. -⁠ ⁠Ensure adherence to health and safety regulations. -⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. -⁠ ⁠Monitor financial performance, including sales, costs, and budgets. -⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: -⁠ ⁠Management experience within counter service / QSR sites. -⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. -⁠ ⁠Excellent organisational and communication skills. -⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. -⁠ ⁠Strong understanding of financials, particularly GP and labour controls -⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure -⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs -⁠ ⁠A supportive and fun work environment. -⁠ ⁠Opportunities for professional growth and development.

We are seeking a proactive and dedicated Assistant Manager to join our friendly team at The Eclectic Collection. In this pivotal role, you will support the Manager in all aspects of daily operations, ensuring a smooth and efficient running of our welcoming café environment. Your leadership and commitment will be instrumental in fostering a positive atmosphere for both our team and our valued customers. Key Responsibilities: • Assist the Manager with day-to-day operations, including opening and closing procedures., • Lead, motivate, and train staff to ensure high standards of service and productivity., • Oversee customer service, ensuring an exceptional experience and effectively resolving any inquiries or concerns., • Manage inventory, stock rotation, and ordering supplies to maintain optimal levels., • Ensure the cafe maintains a clean, organized, and safe environment, adhering to all health and safety regulations., • Handle cash management and accurately operate point-of-sale systems., • Contribute to achieving sales targets and operational efficiency. Requirements: • Proven experience in a supervisory or assistant management role, ideally within a cafe or hospitality setting., • Exceptional leadership and communication skills, with a genuine passion for team development., • Strong organizational abilities and a keen eye for detail., • A proactive, positive attitude and a commitment to delivering outstanding customer experiences., • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

£33,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 45 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • Quarterly bonus of 15% based on achievable KPIs, • A supportive and fun work environment., • Opportunities for professional growth and development.

We are seeking a dedicated Supervisor to join our team. You will play a key role in overseeing daily operations and ensuring that our business runs smoothly and efficiently. Your leadership will be critical in motivating and guiding team members to deliver excellent service and meet our business goals. Key Responsibilities: • Team Leadership: Supervise and support team members to ensure they perform their duties effectively., • Operational Oversight: Monitor daily activities, ensuring adherence to company policies and procedures., • Problem Solving: Address and resolve any issues that arise during operations promptly., • Performance Monitoring: Evaluate team performance and provide constructive feedback. Requirements: • Previous experience in a supervisory role is advantageous., • Strong leadership and communication skills., • Ability to manage multiple tasks efficiently in a fast-paced environment., • Commitment to maintaining a positive and productive work atmosphere. Join us in a welcoming café environment at The Eclectic Collection, where your leadership skills will contribute to our ongoing success.

Assistant Duty Manager – Private Members Club We are seeking an experienced and motivated Assistant Duty Manager to join our prestigious Private Members Club. In this hands-on role, you will support the daily running of our lounge and bar areas, ensuring exceptional guest service, smooth operations and compliance with company standards. You will supervise and develop staff, manage rotas, maintain health & safety standards. The ideal candidate will have hospitality management experience, strong leadership skills and a passion for delivering outstanding service in a premium environment.

🍕 Floor Manager – Fatto a Mano (London) Love proper Neapolitan pizza, busy services and being at the heart of the action? We’re looking for an experienced Floor Manager to support the running of one of our lively London pizzerias. What you’ll be doing • Managing service and support the daily operations of the pizzeria, • Training and developing the front-of-house team, • Delivering excellent customer experience every single shift, • Maintaining high standards of service, cleanliness and organisation Why join us? • We are a growing independent business with strong values, • Real opportunities for progression as we expand, • Ongoing training (including management development & masterclasses), • Competitive wage, • Staff food, discounts & team social events What we’re looking for • Experience in a supervisor or management role in hospitality, • A hands-on presence on the floor during busy service, • A positive, engaging attitude, a manager who is reliable and calm under pressure, • Strong communicator who connects well with our team and customers, • Passion for food, service and a big smile. About us Fatto a Mano is a growing and independent business with a people-focussed leadership team, known for some of the best Neapolitan pizza in the UK. With sites across London and Brighton & Hove, we focus on quality, care and creating a genuinely warm experience for every customer. Location Based at one of our London pizzerias. Final site will be agreed with the successful candidate.

As the Supervisor for the Takeaway Zone and restaurant, you will be responsible for managing day-to-day operations, ensuring smooth service, maintaining food quality, and leading the takeaway staff. You will play a key role in customer satisfaction and the overall success of the takeaway section, while also assisting the General Manager with administrative and operational duties, like closing duties

bread&truffle. is a premium Italian fast-casual brand with nine London locations. We have a strong operations manager and solid foundations - but a backlog of operational work across compliance, store audits, quality control and customer service standards that needs clearing fast. This is a hands-on, field-based role with a strategic dimension - you will be in stores clearing backlogs and fixing what's broken, and you will also help shape the processes and frameworks that prevent the same problems recurring. WHAT THE JOB ACTUALLY LOOKS LIKE – Visit each of our nine London sites and work through outstanding compliance items with store managers on the ground – Drive the backlog to zero across compliance, QC and audits - then hand back to our Operations Manager to maintain – Spot gaps in how we do things and help shape cleaner processes and frameworks so the fixes stick – Work closely with our Operations Manager throughout - this is a support and acceleration role, not a solo mission The job is split roughly 70/30. Seventy percent is execution in the field - in stores, with managers, clearing backlogs. Thirty percent is stepping back and helping us build the structures that make the fixes stick. THE AREAS IN SCOPE – Compliance - we have a master file and an external consultant; we need someone to drive it to completion across all sites – Store audits - visiting stores, scoring against standards, working with managers on what needs fixing – Quality control - product consistency and line standards, checked in person – Customer service - observing service in store and helping managers understand what good looks like WHO YOU ARE – Background as an area manager or multisite ops manager in hospitality - you have personally done store visits, not just managed people who did – Comfortable working through compliance and audit checklists in the field, not just in a spreadsheet – You can shift between doing and thinking - hands dirty in a store one day, helping design a cleaner audit process the next – You get things done without needing to own everything - you can work alongside an existing ops manager without friction – Available for a focused project engagement of 3-6 months, flexible schedule WHAT THIS IS NOT – A permanent role – A remote or desk-based consultancy – A position above our existing Operations Manager - you are working with her, not over her To apply Two or three paragraphs only. Tell us about a time you had to clear a significant operational backlog across multiple sites - what it was, how you approached it, and what you left behind. No CV required at this stage. Applications without this will not be reviewed.

About the Role: We are looking for a hands-on and reliable Store Manager to take full responsibility for the day-to-day operations of a busy café. This role is focused on ensuring smooth service, maintaining high standards, managing staff, and controlling stock and costs—allowing the owner to focus on growing the business. Key Responsibilities: Operations Management: Oversee daily opening and closing of the café Ensure smooth, efficient service during all shifts Maintain high standards of cleanliness, organisation, and presentation Team Management: Manage staff schedules and shift planning Supervise, support, and motivate the team during service Handle staff issues such as lateness, absence, and performance Train and onboard new team members Customer Experience: Deliver excellent customer service standards at all times Handle customer complaints professionally and resolve issues promptly Stock & Inventory Control: Monitor stock levels and maintain inventory records Order supplies based on set par levels and business needs Minimise waste and control costs Performance & Reporting: Track daily sales and operational performance Report key issues, stock needs, and staff updates to the owner Identify opportunities to improve efficiency and profitability Requirements: Previous experience in a café, coffee shop, or hospitality management role Strong leadership and organisational skills Ability to work in a fast-paced environment and solve problems independently Good understanding of stock control and basic cost management Reliable, proactive, and detail-oriented What We’re Looking For: Someone who takes ownership and responsibility A natural problem-solver who doesn’t rely on constant supervision Strong communicator who can manage a team effectively Passion for hospitality and delivering a great customer experience What Success Looks Like (First 90 Days) Able to run daily operations independently Staff are organised, trained, and performing well Stock is consistently managed with no major shortages Service runs smoothly without owner involvement

📍 London, UK 💼 Full-time About Us: At Bread & Truffle, we bring the authentic flavours of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. We pride ourselves on delivering exceptional food with genuine Italian hospitality in a fast-paced, vibrant environment. The Role: We are looking for an experienced and driven Assistant Manager to support the Store Manager in leading the team and overseeing daily operations. This is a hands-on role where you will be instrumental in maintaining high standards, driving performance, and creating an outstanding customer experience. Key Responsibilities • Support the Store Manager in all aspects of store operations, • Lead by example during service, ensuring smooth and efficient shifts, • Supervise, train, and develop team members, • Deliver exceptional customer service and handle escalations professionally, • Monitor sales performance and help drive revenue growth, • Manage stock levels, ordering, and minimise waste, • Ensure compliance with food safety, hygiene, and health & safety standards, • Assist with rotas, labour control, and team scheduling, • Step in to run the store in the Manager’s absence What We’re Looking For: • Proven experience as a Supervisor or Assistant Manager in hospitality or retail, • Strong leadership and organisational skills, • Ability to motivate and develop a team, • Commercial awareness and focus on sales performance, • Passion for quality food and customer service (Italian food knowledge is a plus), • Calm under pressure with a proactive mindset, • Flexible availability, including weekends What We Offer: • Competitive salary + bonus opportunities, • Staff discounts on food and products, • Career progression within a growing brand, • A dynamic and supportive team environment