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Retention Manager We believe great outcomes, begin with great people. Welcome to Thornley Groves, a trusted name in property across Manchester. Now part of Lomond, the UK's leading property group and recently named one of the Sunday times best places to work, Thornley Groves combines extensive local insight across with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home. We are looking for a Retention Manager to join us in our Manchester office. The Retention Manager will be responsible for developing and implementing strategies to enhance client satisfaction, reducing churn and maximising long term occupancy, income, and portfolio growth. A key focus will be on engaging with clients who may be considering leaving the agency, ensuring concerns are addressed and relationships strengthened to retain their business. What is in it for you; Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service. Learning & Development – We'll support your professional growth with funded qualifications and over 90 in house training programmes. Holidays & Enhanced Leave – Up to 28 days' holiday plus bank holidays, your birthday off, the option to buy extra days, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF). Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service. Security & Support – Life assurance cover to protect your loved ones. What the role looks like; Conduct interviews with offboarding clients to uncover key pain points and identify win-back opportunities. Monitor churn rates across client portfolios, flagging trends and risks early. Deliver clear, data-driven retention reports to senior leadership, highlighting actionable insights. Collaborate with Finance and Lettings to forecast the commercial impact of retention initiatives. Develop and execute strategies to improve lease and contract renewal rates. Identify at-risk landlords and implement tailored retention plans to safeguard revenue. Maintain proactive engagement with landlords through regular reviews, performance updates, and value-added services. What we are looking for; Proven experience in strategic client retention is essential. Exceptional relationship management and negotiation skills. Ability to de-escalate issues and rebuild client confidence. Commercial awareness of market dynamics and client motivations. At Thornley Groves, diversity and inclusion are at the heart of what we do. We welcome applicants from all backgrounds, nationalities, abilities, and perspectives. We're also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know — we'll be happy to help. Join us and experience a workplace that truly values you. TPBN1_UKTJ

An outstanding field Service Engineer role with an outstanding company! There is a fantastic package on offer to the right person with the UK sales & service office of a European manufacturer of packaging machinery supplied to the food industry. BASIC SALARY: up to £58,600 BENEFITS: · Quarterly bonus of circa bonus of £4,400 · On call allowance of circa £2,000 to earn circa £65,000 in total · Company Van LOCATION: Home based - covering the UK & Ireland. · You will be expected to travel and stay away as required, typically 2 nights per week on average. · You will also be offering technical support in the office in the East Midlands for a week every 7 weeks and will be expected to stay locally whilst on call. COMMUTABLE LOCATIONS: Manchester Leeds, Birmingham, Bristol, Milton Keynes, Peterborough, Nottingham JOB DESCRIPTION: Service Engineer, Maintenance Engineer - packaging machinery - food A classic field Service Engineer role incorporating the repair, upgrade and refurbishment of existing machinery, the installation and commissioning of new machinery. You will also be offering remote technical support from the office (1 week in 7) plus generating after sales revenue and lastly being involved in client training. Full product training in the UK & in Europe. PERSON SPECIFICATION: Service Engineer, Maintenance Engineer - packaging machinery - food · You WILL have a proven track record as a field Service Engineer with specific experience of working upon packaging or process machinery used in the food industry. · You WILL be a qualified multi skilled Engineer, ideally to HNC + level. · You will be comfortable working with clients on after sales & training. THE COMPANY: A well established UK sales & service office of a European manufacturer of packaging machinery supplied to the food industry. They have corporate technical support but a small company feel. They don't recruit often, but when they do, people who join them stay with them. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18327, Wallace Hind Selection TPBN1_UKTJ

Welcome to Julian Wadden , where we appreciate every home. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 5 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Viewing Representative. This is a part-time, permanent position located in Didsbury . This role offers an OTE of £,3810 per Annum. Let's talk about the role, it involves: Thursday, Friday and Saturday working Professionally showcasing and presenting vendor properties Conducting viewing representations Greeting customers at a property Answering customer queries wherever possible but where this is not possible arranging for questions to be answered/ directing customers to the answer We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals who qualities such as: Prior sales or retail experience desirable Knowledge of surrounding areas preferred Full & Clean Driving Licence Confident & professional person who is good at dealing with the public At Julian Wadden, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDLife. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption & IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Julian Wadden, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today! TPBN1_UKTJ

Quick Snapshot: Job Title: Healthcare Assessor Location: Denton Salary: up to 27.5k including on call plus bonus payment Contract: Full-Time, Permanent Do you take pride in delivering high-quality care to people in your community? Well then, being a Healthcare Assessor might be the route for you! You will play the all-important role of creating person-centred care plans for people in your community to ensure they get the care and support they need in-line with CQC standards. A little about us We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that's not just for our clients but for our workers too. For the last 15 years at Routes, we've been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home. If this sounds like a company you'd like to be part of, we're already on to a winner. But how about we sweeten the deal a little more? We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community. What does this mean? Centralised support teams to help keep things running smoothly in the background. HR, Payroll, Quality and Marketing to name but a few. Our in-house recruitment team to make sure you have the staff you need. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use. Routes Academy , which not only means the team is highly trained, but both you and our healthcare workers have opportunities to progress your careers and develop We recently rolled out Digital Care Plans, making our operations more efficient Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs And of course, just a few extra little perks like... Wellbeing and financial support with our Employee Assistance Program (EAP) 25 days holiday, additional bank holiday leave plus an extra day off for your birthday Saving for future-you with our Pension Scheme A competitive salary plus an attractive bonus package based on service performance A fun, friendly and supportive workplace (we have many great personalities!) So what do you think? If you're interested in joining Routes as a Healthcare Assessor in Denton, here's what we're looking for from you: Someone passionate about putting people first Someone with at least 1 year experience working in community care Organisational & time management skills A good understanding of CQC regulations Superb communication skills, with the ability to build relationships with clients and their care team An NVQ in Health and Social Care would be a big bonus Due to the nature of the role, you will need to have a full valid UK driving licence with access to your own vehicle Your typical day to day will include: Developing care plans and risk assessments Overseeing the safe administration of medicines Undertaking observations, spot checks and Quality Assurance Completing and updating care records on our in-house systems Assisting your Registered Manager to deliver a high-quality care service Manage on-call duties on a rotating basis This could be the start of an incredible journey together, changing lives for people in our community. We look forward to hearing from you! TPBN1_UKTJ