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Commis Chef - COLD Section Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Commis Chef in Cold Section! YOUR MISSION: You will be part of a BIG MAMMA kitchen team! You will be overseeing the Cold section to prepare our authentic Italian dishes from scratch. You will follow our recipes and directions from the kitchen management team. You will respect health & safety standards and maintain cleanliness and organisation in the kitchen. You will spread magic and make our customers live the best moment of their day! You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: Big Smile and passion for Italian food! Great energy, proactive attitude and team spirit Excellent teamwork, leadership and communication skills Previous experience or training as a Commis Chef Flexible availability, including weekends and evenings OUR OFFER: Permanent, full-time position 5 days working week with 2 consecutive days off Tasty staff food served family style 15% Employee discount in all of our restaurants £500 referral bonus when you refer a friend Employee of the Month award Open Up - free, confidential mental health and wellness support Wagestream: Financial Well-Being platform that allows you to access your wages between paydays Regular training & growth opportunities Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma
A fantastic opportunity is available for a part-time evening Workplace Partner (Cleaner) in Central London. This role is ideal for someone who takes pride in maintaining high standards and can efficiently handle cleaning operations while working independently. You will be owning your space and responsible for keeping the office spotless and ensuring that all client/manager requests are met with precision and efficiency. Reporting back to supervisors with clear and timely communication will be key to your success. Duties: 1. Efficiently performing daily, weekly, and monthly office cleaning and stock counts 2. Maintain high cleaning standards with meticulous attention to detail while working efficiently and managing time effectively (I also changed this to include emphasis on time management) 3. Learn and implement Pyndar processes and procedures for consistent cleaning standards 4. Filling out and sending detailed reports using our Pyndar App, providing feedback and showcasing your work 5. Taking initiative to solve problems and collaborating with your supervisor on more complex problems 6. Follow supervisors’ and managers’ instructions while using initiative to complete tasks independently 7. Encompassing our company values; especially ‘thinking client first’, ‘deliver the exceptional’ and ‘being a problem solver’ Benefits: Workplace Pension EAP - Confidential support services for personal issues and opportunity for personal counselling, and professional coaching. Wellbeing App access Access to 100’s of discounts for retailers including MyProtein, Ego, Boots, Jacamo Weekends free
A part time Kitchen Porter to be added in our restaurant rota. Shifts are required at lunch or/and dinner. Base Pay ( minimum wage) plus a share of Service Charge. We do accept only proved and skilled Kitchen Porters. Summary of position & key attributes As a kitchen porter, you will provide support to all areas of the kitchen in order to maintain standards of service and cleanliness. You will be able to follow instructions and execute tasks in an efficient and timely manner. We are looking for a self-driven individual who strives for excellence with experience in the hospitality industry. Duties & Responsibilities The general cleaning of the kitchen including sweeping and mopping floors and customers toilets. Removing kitchen waste and disposing of it properly . Performing provided daily and weekly cleaning schedules. Washing dishes like cutlery, pots, cutting boards and pans both by hand Loading and unloading of the dishwasher. Cleaning cooking equipment like cookers, food mixers Supporting the Chefs with Basic food preparation like washing, peeling and cutting ingredients, if requested. Providing assistance to all kitchen staff, as needed. Skills and desired qualifications Excellent time management Ability to work under pressure Awareness of manual handling techniques (training provided) Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety (training provided) Always looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail with excellent written and verbal communication skills Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered at the minimum wage plus a share of the service charge distribution.
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Test Analyst (Salesforce/ GDPR) Role: Test Analyst - GDPR and Salesforce Experience Job Type: (Hybrid) 4 days at home, 1 day in the office. Job Location: London Rate: £200-£300 Per/Day (Depending on experience) Duration: 3 Months (with likelihood of extension) **Key Responsibilities:** Test Planning & Execution: - Develop, execute, and maintain comprehensive test plans, test cases, and test scripts for Salesforce applications and related systems. - Perform functional, regression, performance, and usability testing to identify defects and ensure quality. GDPR Compliance Testing: - Validate that systems correctly capture, store, and manage user consents in line with GDPR requirements. - Ensure mechanisms are in place for users to easily opt-in/opt-out, request data access, or invoke the right to be forgotten. - Test the implementation of lawful bases for data processing, such as consent and legitimate interest, within the CRM. Salesforce-Specific Testing: - Verify the correct functioning of Salesforce's 'Individual' object and related consent fields (e.g., 'Don’t Market', 'Don’t Track') . - Test integrations between Salesforce and marketing platforms like Marketing Cloud or Pardot, focusing on consent and preference data flow . Collaboration & Reporting: - Work closely with developers, business analysts, and stakeholders to understand requirements and resolve issues. - Document test results, report defects, and track defect resolution throughout the development lifecycle. Required Qualifications: - Proven experience as a Test Analyst or in a similar role, with a focus on CRM systems. - In-depth understanding of GDPR, especially concerning marketing preferences and consent management. - Hands-on experience with Salesforce, including knowledge of objects related to data privacy and consent. - Familiarity with Salesforce's Preference Manager and Consent Templates . - Proficiency in manual and automated testing tools relevant to Salesforce applications. - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. Preferred Qualifications: - Experience with Salesforce Marketing Cloud, Pardot, or similar marketing automation platforms. - Understanding of data processing agreements and third-party data integrations. - Knowledge of data anonymization and encryption techniques in line with GDPR . - Familiarity with data subject rights management processes, such as data access requests and data portability . What We Offer: - Competitive day rate of £200-£300/ per day - Opportunities for professional development and certifications. - A collaborative and inclusive work environment. - Flexible working arrangements to support work-life balance. Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and motivations for applying. Shortlisted candidates will be contacted for an interview. Schedule: Monday to Friday Experience: Salesforce: 3 years (required) GDPR - Marketing Preference: 3 years (required) Agile: 2 years (required) Work Location: Hybrid remote in London EC1V 7RQ Reference ID: Test Analyst (Salesforce/ GDPR) Expected start date: 09/06/2025
Duties and Responsibilities: · Oversees the smooth running office operation and help the office to achieve outstanding service to the clients. · Manage the on boarding process for new clients, ensuring a seamless transition and service confirmation. · Organize and schedule meetings, appointments, and travel arrangements for consultants. · Track project timelines and deliverables for e-commerce setups, ad campaigns, etc. · Prepare reports, presentations, and documentation for consultancy projects. · Ensure smooth communication between teams and external partners. · Foster a positive office culture that encourages teamwork and open communication. · Coordinate with the finance team for payroll, vendor payments, and budget monitoring. · Compile reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review. · Maintain organized digital filing systems (Google Drive, Dropbox, SharePoint). · Ensure compliance with company policies, industry regulations, and health and safety standards. · Maintain office supplies, equipment, and facilities. · Assist in basic bookkeeping, invoicing, and expense tracking. · Manage new inquiries to client onboarding and service confirmation. · Recruit, On-board tasks and train new administrative staffs. · Assist in business development activities (e.g., organizing seminars, client meetings). · Act as a liaison between staff and senior management. · Implement and improve office policies to enhance productivity. · Work closely with management to streamline processes for business growth. ** Skills, Qualifications/Experience** · Strong organizational & multitasking abilities · Proficiency in MS Office & office management software · Excellent communication & interpersonal skills · Problem-solving & decision-making capabilities · Knowledge of basic accounting & HR practices
At Noya, we are dedicated to providing an exceptional dining experience that combines exquisite cuisine with a vibrant shisha lounge atmosphere. With a seating capacity of 300, we cater to a diverse clientele, ensuring that each guest leaves with memorable experiences. We are seeking a highly skilled and motivated Restaurant Manager to lead our operations and elevate our establishment to new heights. Position Overview: The Restaurant Manager will be responsible for the overall management and operation of the restaurant and shisha lounge. This role requires a seasoned professional with a strong background in hospitality management, exceptional leadership skills, and a proven track record in driving sales and enhancing guest satisfaction. Key Responsibilities: Operational Leadership: Oversee the daily operations of the restaurant and shisha lounge, ensuring seamless service delivery, high-quality food and beverage offerings, and adherence to health and safety regulations. Team Development: Recruit, train, and mentor a high-performing team, fostering a positive workplace culture that emphasizes teamwork, accountability, and continuous improvement. Sales and Marketing: Develop and execute innovative sales strategies and marketing initiatives to attract new customers and retain existing ones. Monitor market trends and competitor activities to identify opportunities for growth. Financial Management: Manage budgeting, forecasting, and financial reporting. Analyze financial performance, implement cost-control measures, and optimize profitability while maintaining exceptional service standards. Guest Experience: Ensure an outstanding guest experience by maintaining high service standards, addressing customer feedback promptly, and creating an inviting atmosphere that encourages repeat visits. Inventory and Supply Chain Management: Oversee inventory management, supplier negotiations, and procurement processes to ensure optimal stock levels and cost efficiency. Compliance and Standards: Ensure compliance with all regulatory requirements, including health and safety standards, licensing, and operational policies. Maintain cleanliness and organization throughout the establishment. Qualifications: - Bachelor’s or Similar degree in Hospitality Management, Business Administration, or a related field preferred. - Minimum of 5 YEARS of experience in restaurant or hospitality management, with a strong focus on high-volume operations. - Proven track record of driving sales growth and achieving financial targets. - Exceptional leadership and team-building skills, with the ability to motivate and inspire a diverse workforce. - Strong analytical and problem-solving abilities, with a keen attention to detail. - Excellent communication and interpersonal skills, with a guest-centric approach. - Proficiency in restaurant management software and POS systems. What We Offer: - Competitive salary commensurate with experience - Opportunities for professional development and career advancement within a growing company. - A dynamic and supportive work environment that values collaboration and innovation. Application Process: If you are a passionate and experienced hospitality professional looking to make a significant impact in a vibrant restaurant and lounge setting, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to US
We’re growing and looking for an Operations Assistant to support our daily property management tasks and coordinate with tenants, landlords, and contractors. Key Responsibilities: Day-to-day management of tenant and landlord queries Coordinate maintenance with our manager Support check-ins, check-outs, and complaint resolution Draft tenancy documents and legal letters Help improve internal systems and workflows Schedule viewings & assist in tenant referencing Report and data management Act as main point of contact for all parties involved Skills & Profile: Excellent written and verbal communication Strong problem-solving skills Detail-oriented and well-organized Comfortable multitasking Confident using Office, Google Drive, and Trello or CRMs Experience in lettings or customer service is a bonus, but not required Hands-on, proactive, and team-oriented Fluent in English & Spanish are a must Why Join Us? We’re a lettings agency with a friendly, fast-paced environment, focused on delivering quality and efficiency. You'll grow with us while making a real difference in our team and clients lives
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes As a kitchen porter, you will provide support to all areas of the kitchen in order to maintain standards of service and cleanliness. You will be able to follow instructions and execute tasks in an efficient and timely manner. If you are looking to develop in a role you will be supported using the Clayers Academy to progress within the organisation, We are looking for a self-driven individual who strives for excellence with experience in the hospitality industry. Duties & Responsibilities The general cleaning of the kitchen including sweeping and mopping floors. Removing kitchen waste and disposing of it properly . Completing weekly cleaning schedule. Washing dishes like cutlery, pots, cutting boards and pans both by hand Loading and unloading of the dishwasher. Cleaning cooking equipment like cookers, food mixers Supporting the Chefs with Basic food preparation like washing, peeling and cutting ingredients Providing assistance to all kitchen staff, as needed. Skills and desired qualifications Excellent time management Ability to work under pressure Level 1 Food Safety Award (training provided) Awareness of manual handling techniques (training provided) Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety (training provided) Always looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail with excellent written and verbal communication skills Ability to build lasting relationships with colleagues and clients Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. Paid Breaks: We value your time and ensure you’re compensated for your breaks. Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. Celebration Day: An additional paid day off each year to celebrate something meaningful to you. Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. Volunteer Day: A paid day off annually to give back to your local community. Birthday Gift: Choose a special gift to celebrate your birthday. Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Sales Manager - Kutivz Kollection Location: Kutivz Kollection London About Us: Kutivz Kollection is a distinguished Black-owned beauty and fashion brand specializing in African-inspired luxury fashion and paraben-free, cruelty-free, vegan cosmetics for dark skin tones. We're seeking a dynamic Sales Manager to drive our growth and expand our market presence. Contract Requirements: Conduct 30 sales-inclined meetings per month Participate in 2 event days per month Recruit 5 new affiliates monthly Generate 5 collaboration or distribution leads monthly Key Responsibilities: Develop and implement sales strategies to achieve monthly targets Lead and mentor the sales team to maximize performance Create and manage sales forecasts and KPIs Build and maintain relationships with key clients and partners Coordinate with marketing team for aligned promotional activities Represent the brand at fashion shows, expos, and industry events Manage the affiliate program and expand partnerships Monitor market trends in Afro-luxury fashion and beauty sectors Required Qualifications: Bachelor's degree in Business, Marketing, or related field 3+ years of sales management experience in fashion or beauty industry Proven track record of achieving sales targets Experience with e-commerce platforms, preferably Shopify Understanding of African fashion and beauty market Essential Qualities: Strong cultural awareness and appreciation for African heritage Excellent leadership and team management skills Outstanding communication and negotiation abilities Results-driven with analytical mindset Creative problem-solving skills Ability to work flexible hours including evenings and weekends Passion for inclusive beauty and fashion Technical Skills: Proficiency in CRM systems Experience with social commerce platforms Strong understanding of digital sales channels Data analysis and reporting capabilities What We Offer: Competitive base salary with performance-based bonuses Professional development opportunities Employee discount on our products Flexible working arrangements Opportunity to grow with an emerging luxury brand Access to industry events and fashion shows The ideal candidate will be passionate about African fashion and beauty, understand our mission of empowerment through inclusive beauty services, and have the drive to take our brand to the next level. To Apply: Please submit your CV, cover letter, and sales performance history demonstrating your ability to achieve targets.
How about using your talent to save a life? In Lynxight we literally save lives by equipping pool lifeguards with an AI-based companion that's revolutionizing water safety. Our innovative technology enhances lifeguards’ response times and provides pool management with crucial operational insights, setting high standards in the aquatic leisure industry. With a growing global presence across renowned fitness, leisure, and hospitality sectors, and strategic partnerships aimed at advancing water safety, Lynxight is at the forefront of technological breakthroughs. Are you up for the challenge? Location: Remote (UK) Department: Operations / Customer Success Employment Type: Full-Time (day rate) About Lynxight Lynxight is a cutting-edge technology company specializing in AI-powered video analytics for aquatic environments. Our mission is to create safer, smarter, and more responsive aquatic facilities through intelligent surveillance systems and actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues, supporting the smooth implementation of projects, and maintaining the high standards of customer satisfaction Lynxight is known for. This role requires a proactive and solution-oriented mindset, a self-starter with excellent communication skills, and the ability to troubleshoot complex hardware-software systems in real time. Key Responsibilities · Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers. · Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase. · Act as the primary technical in-person liaison for UK-based clients and partners. · Develop the technical skills required to deputise for the implementation engineers as required. · Support customers through system setup, calibration, and routine maintenance procedures as required. · Participate in the development of support and implementation best practices and knowledge base content. · Directly reporting to the Head of UK Customer Operations. Qualifications / skills · 2+ years of experience in technical support, IT, or a related technical customer service role. · Strong technical background in IT, with knowledge of hardware, software, and networking. · Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (preferred). Equivalent experience and qualifications would be considered. · Proficiency with Windows/Linux operating systems and command-line tools · Excellent problem-solving and analytical skills. · Customer-focused attitude with a commitment to providing exceptional service. · Self-motivated with the ability to work independently and manage multiple priorities. · Ability to travel frequently and work on the road, including overnight stays. · Previous experience working with international teams or startups an advantage · Proven right to work in the UK. What We Offer · Longterm contract. · Remote-first work culture with flexibility. · Opportunity to work with a mission-driven, fast-growing team at the intersection of AI and public safety. · Career development opportunities and direct involvement in shaping customer success strategies. If you love tech and people, excel at juggling multiple challenges at once, and are eager for a place where you can truly grow—then you belong with us!
Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.
Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel
Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. ** Key Responsibilities:** Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.
Job description Who We Are? Are you an experienced and passionate leader in the hospitality industry? FIGO a celebrated Italian restaurant known for its authentic cuisine and exceptional service are looking for a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with a love for hospitality, we would love to hear from you! Job Type: Full-time Pay: £35,000.00-£38,000.00 per year Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 12 hour shift Weekend availability Experience: Restaurant management: 3 years (required) Hospitality: 5 years (required) Customer service: 5 years (preferred) Supervising : 5 years (required) Work Location: In person
Discover Soul Mama, an immersive dining and music experience blending the vibrant culinary traditions of Africa, the Caribbean, and South America. Listed in the Evening Standard’s "Top Restaurants to Look Forward to" is one of the fastest growing restaurant brands in the country‚ serving the best of Caribbean food, fine wine and featuring world class shows. We are looking for a great Restaurant Manager & supervisor to help with the expansion of our growing family unit. • Up to £18.00 per hour Depending on experience • Busy Iconic Restaurant and Cocktail Bar • 40 for lunch, 120+ for dinner • Full time position available • Set In the Iconic Gantry Hotel in Stratford • 40/45 hours per week • Excellent opportunities to progress. • Discount on restaurant dining for up to 4 covers. • Free freshly cooked meals on duty. • Pleasant working environment with low staff turnover. • Opportunities to train, At Soul Mama, we strive to provide stellar dining & Music experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations, hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Objectives of this role - Oversee restaurant operations and ensure a smooth flow - Maintain a positive restaurant culture - Create work schedules that align with the restaurant’s needs - Ensure proper compliance with restaurant hygiene regulations - Train new employees to help them meet the restaurant’s expectations - Interact with diners and build positive rapport with different types of people Responsibilities - Manage and keep up smooth restaurant operations - Supervise both kitchen staff and waitstaff, providing necessary feedback - Report on weekly KPI's i.e. labour cost GP's sales forecast & Google reviews - Communicate with diners and mitigate potential conflicts - Oversee take stock of bar & Kitchen - Manage weekly and monthly payroll costs Skills and qualifications - Proven work experience in a restaurant setting - Demonstrated customer service skills - Understanding of financial management - Strong knowledge of restaurant management software - Willingness to work flexible hours Preferred qualifications - Clear verbal communication skills - Organisation skills - Clear attention to detail - Problem-solving skills - Knowledge of current food and beverage trends
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities of a Manager: Staff Management: Hire, train, schedule, and supervise staff to ensure excellent customer service and smooth operations. Customer Service: Maintain high standards of customer satisfaction by handling complaints, resolving issues, and creating a welcoming environment. Inventory Control: Monitor and manage inventory levels of coffee, food, and supplies. Order stock as needed and minimize waste. Financial Oversight: Handle cash management, budgeting, and daily sales reports. Ensure accuracy in transactions and deposits. Health & Safety Compliance: Ensure the coffee shop follows health, hygiene, and safety regulations at all times. Quality Control: Maintain consistency and quality in food and beverages served, following company standards. Marketing & Promotions: Implement local promotions and events to attract customers and grow sales. Equipment Maintenance: Make sure coffee machines and other equipment are regularly cleaned and properly maintained. Team Motivation: Lead by example, encourage teamwork, and provide feedback to help employees grow and perform well. Problem-Solving: Quickly address any operational or staff-related issues to maintain efficiency and customer satisfaction. Maintain cleanliness and organization in the kitchen area. Assist with inventory management and ordering supplies. Collaborate with other kitchen staff to ensure smooth operations. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Job Title: Supply Chain Manager Location: Bar Beach Tropical Reports to: Operations Manager Job Purpose: To oversee and optimise the end-to-end supply chain process at Bar Beach Tropical, ensuring the consistent availability of quality ingredients, beverages, and supplies while maintaining cost-efficiency, supplier compliance, and stock control standards. Key Responsibilities: Procurement & Supplier Management: Source, negotiate, and maintain strong relationships with food, beverage, and supply vendors. Ensure timely ordering and delivery of goods in line with restaurant demand and seasonal menus. Inventory Management: Maintain accurate stock levels using inventory software. Conduct regular stock takes and audits to reduce waste, manage expiry dates, and control pilferage. Logistics & Coordination: Coordinate deliveries and ensure safe, organised storage of all supplies. Monitor logistics to prevent delays and ensure cost-effective transport of goods. Forecasting & Budgeting: Work closely with the kitchen and bar teams to forecast demand based on menu trends, events, and seasonality. Manage supply budgets and provide monthly cost and usage reports. Compliance & Sustainability: Ensure all suppliers meet health, safety, and sustainability standards. Implement eco-conscious sourcing practices where possible. Key Skills & Attributes: Strong organisational and analytical skills Excellent negotiation and communication abilities Familiarity with restaurant supply chains and inventory software Proactive problem-solver with a keen eye for detail Knowledge of food safety and storage regulations Experience Required: Minimum 2 years in a supply chain, stock control, or purchasing role (preferably in hospitality or F&B) Experience with procurement systems or stock control software
Prezzemolo & Vitale is looking for an Store Manager with outstanding customer service, people management, time keeping, problem solver. We only consider candidates with proven experience in the same field. Monthly payment. Italian Speaking.
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
Job description Join Our Team as a Sales Assistant Are you passionate about building strong client relationships and driving sales growth? We are currently seeking a dedicated and dynamic individual to join our team in the role of Sales Assistant About Us: At our company, we pride ourselves on delivering exceptional service and innovative solutions to our clients. We believe in putting our clients first and are committed to their success. Job description: As a Sales Assistant, you will play a vital role in ensuring our clients receive the highest level of support and service. Responsibilities: Serve as the primary point of contact for clients, addressing inquiries and providing assistance as needed. Develop and maintain strong relationships with clients, understanding their needs and identifying opportunities for growth. Collaborate with the sales team to drive revenue and meet sales targets. Coordinate with internal departments to ensure timely and effective resolution of client issues. Stay informed about industry trends and developments to better serve our clients. Requirements: Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Previous experience in client services, sales, or a similar role. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Benefits: Competitive Pay + bonus structure Comprehensive training and development opportunities Opportunities for career advancement and growth within the company. Supportive and collaborative work environment. Join Our Team: If you are enthusiastic about delivering exceptional marketing service, driving sales success, and contributing to a positive team culture, we want to hear from you! Apply now to join our team as a Sales Assistant and take the next step in your career journey with us!
Hello Everyone, We are Uncommon, a popular and established coffee shop/ delicatessen. We are growing our team in our newest shop near Tate Modern museum in the hearth of London’s South Bank. We are looking for new happy individuals to join our team. You must have previous experience as a barista ( Latte art is a plus) :) You must have previous experience as a shop assistant/ shop keeper and passion about food and drink produce. Your duties will be as follows: - Greeting guests and customers who enter the shop - Provide Excellent Food and Drink standards - Be involved in stock control and management - Assisting guests to find the goods and products they are looking for - Being responsible for processing cash and card payments - Stocking shelves with merchandise - Reporting discrepancies and problems to the supervisor or manager - Giving advice and guidance on product selection to customers - Balancing cash registers with receipts - Keeping the store tidy and clean( this includes hoovering and mopping) - Responsible dealing with customer complaints - Keeping up to date with special promotions and putting up displays We are offer a very competitive pay rate, discounted food for staff and monthly bonus based on sales targets. All the best Uncommon team.
We are searching for an 2 experienced, passionate and down-to-earth Assistant Chef to join our team for a new opening. PLEASE DO NOT APPLY IF YOU DON’T HAVE ANY EXPERIENCE! The ideal candidate for this position has previous experience in preparing high-quality food, has worked in a cafe environment and is capable of understanding and following instructions from the Head Chef as well as other members of the team. Experience in new shop opening is a plus! The Assistant Chef will be responsible for supporting the team by preparing meals, ensuring that all ingredients are properly stored and maintained and ordering additional food supplies when necessary and run a service independently. Responsibilities: Assist with preparations for food service and bakery. Demonstrate knowledge of food safety practices. Organize and store ingredients and supplies. Annotate food orders for preparation and presentation to the customer. Apply basic knowledge of recipe preparation, presentation, and service to maintain inventory levels of the restaurant. Communicate with other employees regarding food order processing, flow of employees through the kitchen, and any problems. Able to manage kitchen (alongside the rest of the team) on days when head chef is off. The is a full time position and part time position. You need to be able to work on weekends.
Job Title: Head Waiter/Waitress Location: Central London Salary: Competitive, based on experience Start Date: Immediate start available About Us: We are a brand-new fine dining restaurant in the heart of Central London, offering a refined experience with exceptional service, seasonal produce, and an elegant setting. We're building a passionate front-of-house team to match our culinary vision. Role Overview: As Head Waiter, you will play a key role in delivering outstanding service, leading by example on the restaurant floor, and supporting the management team in the smooth daily operation of the dining service. Key Responsibilities: Lead the front-of-house team during service to ensure smooth operations and exceptional guest experience. Provide warm, professional, and knowledgeable service at all times. Support staff training and development, mentoring junior waiters. Communicate closely with kitchen and management teams to maintain service flow. Handle guest queries and special requests confidently and professionally. Requirements: Previous experience as a Head Waiter or Senior Waiter in a fine dining or Michelin-level environment. Excellent knowledge of food, wine, and service etiquette. Strong communication, leadership, and problem-solving skills. A passion for hospitality and delivering memorable experiences. Right to work in the UK.
DRIVER, LOGISTIC AND STUDIO SUPPORT Job type: Full Time role - 40 hours a week / Monday to Friday (With weekend work & some early mornings) Salary - from £26,000+ (experience depending) We are a busy London florist based in Marylebone looking for a full time driver and logistical support person to join our team. The role will require the individual to drive the company vehicle in and around London. You will be required to drive a vehicle(s) owned by the Company. The role will also involve providing logistics support to the Company, including (but not limited to): Installing and clearing weekly contract flowers at various venues; Installing and clearing event flowers and materials at various venues; Delivering flower bouquets to private clients; Keeping the business premises tidy and in order; Working with the Studio Manager, Shop Manager and Directors on logistics for specific projects. Skills Required Ideally you would have previous experience as a delivery driver or in a similar role, including experience supporting installation of large events. Strong communication skills to interact with customers and team members effectively. A valid driver's licence with a clean driving record is essential. Additional information regarding driving You will need to submit your valid clean driver’s license to the Company on the start date of your employment. The Company expects employees who drive company vehicles to: drive safely and sober; respect traffic laws and fellow drivers; if applicable, wear glasses or contacts when driving; document any driving-related expenses (e.g. fuel); check the vehicle regularly to ensure petrol, tire pressure and all vehicle fluids are at appropriate levels; report any damages or problems with the company vehicles to the Directors as soon as possible; and avoid parking in restricted areas, blocking entrances and engaging in other traffic violations that may result in fines.
TEAM MEMBER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively use the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: Setting up the kitchen on a daily basis and ensuring all prep is done pre service. Extend a warm welcome to guests. Share your food knowledge with guests to assist in their choices. Handle payment transactions. Manage stock efficiently to reduce wastage and report shortages. Maintain cleanliness and order in your area. Adhere to daily cleaning schedules. Uphold high standards in appearance, uniform, punctuality, and conduct. Safely store and rotate deliveries (FIFO). Prepare salads as required, etc. Your Benefits: A generous 50% discount at any Urban Greens location. Enjoy a complimentary meal during your shift. Uniforms will be provided. You'll have the benefit of 28 days of annual leave. Full-time position, with the security of permanent contracts. Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.
About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
We are seeking a dedicated and passionate Nursery Practitioner to join our team. The ideal candidate will have experience working with children and a strong commitment to fostering a nurturing and stimulating environment. As a Nursery Practitioner, you will play a key role in the development and care of children, ensuring their safety and well-being while promoting their growth through engaging activities. Duties Provide high-quality care and education for children in the nursery setting. Plan and implement age-appropriate activities that promote learning and development. Communicate effectively with children, parents, and colleagues to build positive relationships. Observe and assess children's progress, documenting their development and sharing insights with parents. Maintain a safe, clean, and organised environment that meets health and safety standards. Support children’s social, emotional, and physical needs, encouraging positive behaviour. Work collaboratively with team members to manage daily nursery operations effectively. Drive initiatives that enhance the nursery's educational practices. Qualifications Experience working with children in a nursery or childcare setting is essential. A qualification in Early Childhood Education or equivalent is highly desirable. Strong communication skills in English, both verbal and written. Leadership abilities to guide and inspire fellow team members. Ability to manage multiple tasks while maintaining attention to detail. A genuine passion for childcare and early years education. A proactive approach to problem-solving and adapting to children's needs. If you are enthusiastic about making a difference in children's lives and possess the necessary qualifications, we invite you to apply for this rewarding position as a Nursery Practitioner.
We are a leading recruitment agency based in London, and we are currently hiring on behalf of one of our valued clients in the hospitality sector. They are seeking an experienced and passionate Kitchen Supervisor to join their dynamic team. If you are a motivated individual with a strong background in kitchen operations and leadership. Roles and Responsibilities: ● Oversee day-to-day operations of the kitchen station ● Prepare and cook menu items according to brand standards ● Receive and fulfil food prep orders from our other sites ● Organise and supervise the packing of takeaway orders, ensuring accuracy and timeliness. These will range from individual, on-demand to bulk catering orders ● Monitor inventory and place orders for ingredients and supplies as needed. Perform a weekly stock count ● Maintain food hygiene, kitchen safety, and cleanliness standards. Ensure all compliance documentation is completed. ● Lead, train and support kitchen staff to deliver consistent performance ● Report daily sales and operational updates to the area manager ● Handle customer complaints and order issues promptly and effectively Requirements:- ● Able to work independently and motivated by targets set ● Able to communicate in English clearly and able to work in a team ● Minimum 2 years of kitchen or food preparation experience, ideally in a fast-paced environment ● Proven ability to work independently and solve problems on the spot ● Strong organisational skills and attention to detail ● Familiarity with food safety regulations and kitchen hygiene standards ● Able to lead a small team of 2-3 people and deliver under pressure ● Previous experience working with marketplaces like Deliveroo, Uber Eats and Just Eat for Business is ideal but not a must. Benefits:- ● Staff meals and uniforms ● Performance bonus for managers ● Statutory holiday entitlement and pension ● Monthly team treat
Senior Legal Assistant — Architecture and Engineering Contracts London, Clerkenwell Position details Location: London, UK Working arrangement: Full-time, Hybrid Hours of work: 37.5, Monday-Friday We are seeking an experienced Senior Legal Assistant to join our small but impactful Legal team at our London office. The ideal candidate will demonstrate experience in working in architecture, engineering, or construction industry as a legal assistant or a project manager. Senior Legal Assistant will assist with contract review, legal drafting, risk mitigation and legal research. About the role You will play a pivotal role in providing legal support to the In-House Counsel, ensuring seamless contract execution across the company by scrutinising contracts for commercial, legal and insurance implications, you will assist with managing company’s risks and securing future projects. This is an excellent opportunity for someone with a strong legal background to work within a creative and professional setting in a prestigious architecture, engineering and design practice. Main Responsibilities - Contract Review and Analysis: Review professional service appointments, NDAs, collateral warranties, framework agreements, and novation agreements, identify legal and commercial risks, and propose amendments. - Legal Documents Drafting: Draft legal documents, agreements, NDAs, collateral warranties, deeds of variation, notices, and letters. - Contract Guidance and Support: Provide guidance and support to internal teams on contract-related matters, including contract interpretation, compliance, and appointment of supply chain. - Contract Maintenance: Proactively review contracts, maintain standard contractual documentation, managing business templates, update progress spreadsheets. - Legal Research: Conduct research on relevant legal issues and keep up to date with the latest legal developments. - Collaboration and Best Practice: Develop good working relationships with colleagues and promote contract/compliance process best practice within the company. About you - Qualification: Minimum LLB. LPC/SQE, or degree/certification in Contract Management is beneficial but not essential. - You must have a minimum of 3 years’ solid experience in either: Legal support role within architecture, engineering, or construction industry, or Project/design management role within architecture, engineering, or construction industry, or Solid in-house legal experience within professional services (not private practice law firms). Please note, this role does not lead to a solicitor’s training contract or qualifying work experience (QWE) to become a solicitor. - Proven experience in contract review and drafting. - Strong understanding of contract law, legal terminology and contractual mechanisms. - Exceptional written and verbal communication skills with a high level of attention to detail and accuracy. - Ability to communicate complex legal concepts to colleagues and external parties in a clear and concise manner. - Awareness of the latest developments in the law. - Able to follow instructions, procedures, policies and assimilate information quickly in a consistent manner. - Knowledge of NEC3/NEC4 PSC desirable. - Proficiency in Microsoft Office suite and Adobe/PDF is essential. - Ability to effectively prioritise workload, manage time efficiently, and remain highly organised. - Collaborative and proactive in supporting other teams. Ability to interact professionally with internal and external contacts. - Positive, enthusiastic and a strong team player. How to apply – Please read carefully attaching a CV and a formal cover letter stating why you believe you are suitable for the position. Applications without the formal cover letter will not be considered. Applications with cover letters written by AI will be rejected. Please note, we use AI detection software. About BDP BDP is a leading, global, multidisciplinary design practice united by a shared purpose: to design a world that’s built for good. For more than 60 years, we've been solving problems, creating innovative spaces, and pushing the boundaries of what’s possible. From the start, we've been pioneers in the world of design, and our legacy is built on the meaningful, people-centred places we've brought to life. We are a diverse, international practice of architects, engineers, designers, and urbanists. Our work is rooted in creativity, quality, and collaboration. We work closely with our clients, users, and communities to craft spaces for living, working, learning, and enjoying life across the globe. With studios spanning the UK, Ireland, Europe, Asia, and North America, our reach is as broad as our expertise. And since joining forces with Japan’s Nippon Koei in 2016, our ability to deliver integrated, impactful design has only grown stronger. BDP offers In return, BDP offers a great opportunity for your personal development with exposure to the full range of BDP’s skills and expertise, as well as an attractive remuneration package that includes a competitive salary, flexible pension allowance, private medical insurance, contribution towards professional subscriptions, a great working environment and excellent prospects for career advancement. BDP is actively fostering an inclusive organisation where people can be themselves and everyone has a sense of belonging. We want our teams to be diverse at every level, reflecting the communities we design for. As designers, we will create spaces for all that promote equity, wellbeing and participation within the built environment. We actively encourage people from a variety of backgrounds with different skills, professional and life experiences, to join us and help us to achieve our aspirations. We also welcome applications from candidates who wish to work flexibly. BDP also operates a hybrid working policy. BDP is an equal opportunities employer No agency or third-party applications please.
Duties and Responsibilities Supervise and coordinate the work of sales staff Assign tasks and set sales targets Monitor staff performance and provide feedback Train new team members Handle customer queries and complaints Ensure shelves are stocked and displays are appealing Prepare sales reports and stock records Assist in ordering and inventory control Key Skills Good communication Leadership and team management Customer service skills Basic math and computer use Problem-solving Attention to detail Ability to multitask Sales and product knowledge
Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
As a Mobile Air Conditioning Engineer, you will be responsible for the installation, maintenance, and repair of air conditioning systems in various locations. You will work directly with clients to provide exceptional service and ensure their systems are operating efficiently. Key Responsibilities: Install, maintain, and repair air conditioning units in residential and commercial properties. Diagnose and troubleshoot issues with air conditioning systems. Perform regular maintenance checks and services to ensure optimal performance. Provide excellent customer service and communicate effectively with clients to understand their needs. Maintain accurate records of work performed and parts used in a timely manner. Adhere to health and safety regulations and company policies. Qualifications: Clean and full driving licence. Relevant certifications in HVAC systems and air conditioning. (F-gas compulsory). CSCS Attributes: Proven experience as an Air Conditioning Engineer. Strong technical skills and problem-solving abilities. Excellent communication and customer service skills. Ability to work independently and manage time effectively.
Join Our Team as Restaurant Manager – Parker’s at Jumeirah, Knightsbridge, London. We are seeking an exceptional Restaurant Manager to lead the team at Parker’s, located in the iconic Jumeirah Hotel, Knightsbridge, London. This is a prestigious leadership opportunity for an experienced hospitality professional with a passion for excellence and a proven ability to deliver outstanding service in a globally competitive environment. As Restaurant Manager, you will oversee all aspects of the restaurant’s daily operations while championing the highest standards of guest service, team leadership, and operational efficiency. You will be instrumental in creating a vibrant, welcoming, and world-class dining experience that positions Parker’s as a destination venue on the global culinary map. About Parker’s Nestled within the luxurious setting of Jumeirah, Parker’s blends contemporary dining with timeless elegance. Our guests enjoy a refined yet relaxed atmosphere, elevated by attentive service, a curated global menu, and a commitment to excellence at every touchpoint. Whether for a casual lunch, evening cocktails, or a memorable dinner, Parker’s offers a dynamic space that celebrates food, culture, and connection. Life at Parker’s At Parker’s, we don’t just serve food—we craft experiences. Every member of our team plays a vital role in creating unforgettable moments, and as a leader, you’ll set the tone for excellence, teamwork, and innovation. We believe that great leadership starts with empathy, vision, and a drive for continuous improvement. Our culture is built on collaboration, integrity, and a shared passion for exceptional hospitality. In return, we provide a supportive environment with outstanding development opportunities and the chance to be part of something truly special. What We’re Looking For We’re looking for a Restaurant Manager who is more than just experienced—we’re looking for someone who is visionary, guest-focused, and deeply committed to operational excellence. You should bring: - Proven leadership experience in a high-end, high-volume restaurant, ideally within a luxury hotel or global dining brand - A strong track record of managing large teams and leading through influence, coaching, and clear communication - A commitment to delivering service excellence, with exceptional attention to detail and a relentless focus on guest satisfaction - Experience in budgeting, cost control, forecasting, and driving commercial performance - A hands-on management style, with the ability to lead from the floor while also thinking strategically - A genuine passion for food, beverage, and global hospitality trends - Strong organisational and problem-solving skills with a proactive, solutions-focused mindset Your Key Responsibilities - Lead and inspire the front-of-house team to consistently deliver an exceptional guest experience - Oversee all day-to-day operations, ensuring seamless coordination between service, kitchen, and back-of-house teams - Maintain the highest standards of presentation, cleanliness, and operational efficiency - Implement and monitor procedures to ensure compliance with health, safety, and hygiene standards - Drive team development through training, mentoring, and performance management - Collaborate closely with the Operations Manager, Training Manager, Executive Chef and senior leadership on menu planning, promotions, and special events - Monitor KPIs and manage budgets to ensure profitability while maintaining service quality - Represent Parker’s as an ambassador of the brand, upholding our values and reputation at all times What We Offer At Parker’s, we recognise that exceptional leadership deserves exceptional rewards. In return for your expertise, dedication, and commitment, we offer: - World-class leadership training and mentorship to support your professional journey - Clear career progression opportunities across our prestigious global restaurant group - Recognition and rewards for long service and outstanding leadership performance - Attractive incentive schemes, aligned to personal and business performance - Family-style team meals during every shift - Generous staff discounts across all our global brands - International opportunities, with the potential to grow your career across global locations within the group - A collaborative and inspiring work culture where your voice is heard, and your leadership makes a lasting impact Our Commitment to Inclusivity We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. Diversity and inclusion are central to our values, and we are committed to creating a workplace where everyone feels respected, empowered, and valued. If you require any accommodations during the recruitment process, please let our Talent Acquisition team know—we are here to support you. If you’re a passionate and experienced leader ready to shape the future of one of London’s most exciting restaurant concepts, we invite you to apply and become part of the Parker’s legacy.
At Bread&Truffle, we serve crave-worthy Italian focaccia, made fresh every day with 16-hour fermented dough and the finest ingredients from Italy. As we grow our catering operations, we’re looking for a wizard — not just any wizard — but someone who thrives at the intersection of sales, service, and making things happen. What You'll Do You’ll be the magical thread between our catering clients and our operations team, making sure every order runs smoothly, and every client feels like they’re our only one. Responsibilities Own the entire catering sales pipeline: respond to inquiries, follow up with leads, close deals Build and maintain strong relationships with corporate clients and office managers Handle day-to-day customer service for catering orders Upsell and cross-sell products to increase order value and repeat business Coordinate with operations to ensure flawless execution of every order Track and report performance, client feedback, and opportunities for improvement Be proactive — suggest new strategies, spot opportunities, make clients smile What We’re Looking For Experience in sales, account management, hospitality, or customer service Highly organised and responsive — you don’t let balls drop Warm, clear communicator — both written and verbal Problem-solver with a “make it happen” attitude Bonus if you’ve worked in food, events, or catering You genuinely care about people and love good food Why Join Us? A growing brand with big dreams (and very good focaccia) A dynamic, supportive team that values initiative and creativity Room to grow into more senior roles as the business expands You’ll help shape how Bread&Truffle shows up in the world of corporate catering Benefits: Base hourly wage of £12.44 + uncapped commission on sales. Flexible part-time hours (ideal for work-life balance or supplementary income). Opportunities for growth into a full-time role or senior position. Fun, supportive team environment with a passion for great food and service. --- Let me know if you'd like it shortened or adjusted for a specific job board!
🏠 Lettings Negotiator & Property Manager – London (Full-Time / Freelance / Hybrid) 💰 High-Earning Potential – Join a Fast Growing Property Agency! Are you a natural closer with experience in lettings and property management? Do you know London inside out and love being out and about meeting people? We want you to help us rent out our large portfolio of high demand rooms across the city. We’re a dynamic and fast growing London based property company, and we’re looking for a Lettings Negotiator who can travel across London, close deals quickly, and also support with property management tasks to ensure a smooth tenant experience. 💼 Your Role: Attend pre-booked in-person and virtual viewings (leads are provided – no cold calls or marketing needed). Convert leads into successful lets and hit monthly targets. Manage tenant communications and viewings. Carry out check-ins, check-outs, and basic inspections if needed. 💼 What We Offer: Flexible working: use of our London office + remote working options Fixed monthly base salary or commission-based options available. Bonuses for successfully let rooms and positive tenant feedback. A fast-paced, supportive, and collaborative environment. Opportunities to grow with the business and take on more responsibility. 🔥 What You Bring: Sales-driven mindset with strong closing skills. Great experience in lettings with a little experience in property management (min 1 year preferred but not essential). Ability to travel across London (zones 1–4) for viewings and property visits. Great communication and problem-solving skills Familiarity with ASTs, tenancy regulations, and customer service best practices. Tech-savvy (Google Drive, WhatsApp, CRM tools) 📍 Location: London (Hybrid: field work + office + remote flexibility). 🚗 Travel: Must be able to travel for viewings and inspections ⏱️ Hours: Full-time or Freelance – Flexible schedule. 💷 Salary: Base pay + performance bonuses / commission structure. 🏢 Office available in Central London if you prefer working on-site. 📅 Start Date: ASAP Why Work With Us? Because provide a consistent flow of qualified leads. You focus on closing deals and we handle marketing/admin. Career progression opportunities in a growing business. Friendly, supportive team and room to grow with us. Ready to join a property team that values action, speed, and results? Apply now with your CV and a short note about your experience. Interviews this week – Immediate start available.
About Rival: Backed by top VCs and angels, Rival is building a unique 3D content-sharing platform and a first-of-its-kind foundational AI model that converts any 2D video into an immersive 3D experience. Currently a team of 13, Rival has brought together talents from Google, Meta, Amazon, BCG, Morgan Stanley, etc. Project Overview: We are seeking a highly motivated PhD intern to join our team and contribute to an exciting project focused on developing a novel, end-to-end system for converting standard 2D videos into compelling 3D (stereoscopic or depth-based) formats using advanced AI techniques. The goal is to research, design, and implement deep learning models capable of understanding scene geometry, motion, and temporal consistency directly from monocular video input to generate high-quality 3D output automatically. This research has the potential to revolutionize content creation and consumption for VR/AR and 3D displays. Your Responsibilities: Conduct literature reviews on state-of-the-art methods in monocular depth estimation, novel view synthesis, video understanding, and 2D-to-3D conversion. Design, implement, and experiment with deep learning architectures (e.g., Transformers, CNNs, GANs, Diffusion Models) for the 2D-to-3D conversion task. Focus on key challenges such as temporal consistency, handling complex motion, maintaining geometric accuracy, and computational efficiency. Process and manage large-scale video datasets for training and evaluation. Collaborate closely with researchers and engineers to integrate findings into a prototype system. Analyze results, document findings, and present progress regularly. Contribute to potential publications or patent applications based on research outcomes. Required Qualifications: Currently enrolled in / just finished a PhD program in Computer Science, Electrical Engineering, Artificial Intelligence, or a related field. Research focus in Computer Vision, Deep Learning, Machine Learning, or Graphics. Solid theoretical understanding and practical experience in deep learning and computer vision fundamentals. Proficiency in Python and deep learning frameworks (e.g., PyTorch, TensorFlow). Experience working with image and/or video data. Strong analytical, problem-solving, and research skills. Excellent communication and collaboration abilities. Preferred Qualifications: Track record of relevant publications in top-tier CV/ML conferences (e.g., CVPR, ICCV, ECCV, NeurIPS, ICML, SIGGRAPH). Experience specifically with monocular depth estimation, stereoscopic vision, view synthesis, video generation, or 3D reconstruction. Familiarity with video processing tools (e.g., OpenCV, FFmpeg). Experience with large-scale model training and data pipelines. Contributions to relevant open-source projects.
We're hiring for a Senior Software Engineer within our fundamental modelling team. The primary goal of this team is to improve the predictive power of our models based on historical event data. The quality of our models is incredibly important to us and improvements on our models directly impact financial performance. You'll be working closely with researchers, helping maintain trading infrastructure, and helping the team scale and improve the systems at the heart of the business. You'll be working on data pipelines, build, support systems and infrastructure. A very wide ranging role requiring extensive experience across multiple technologies. The ideal candidate will be highly creative and enjoy generating new, innovative ways to tackle problems and suggesting improvements to existing methodologies; you'll have a high level of autonomy to design and implement tooling and systems in a way you feel would be best suited to the problem at hand. A strong knowledge of operating systems, networks, software architecture and practical experience in deploying that knowledge is essential. We are a hybrid working company, with staff coming into the office in London every Thursday, plus any other days they like, working remotely at home the rest of the time. Our typical working hours are 10 am to 6 pm UK time, Monday to Friday, but we support flexible working and trust our team to manage their own schedules to meet their goals. We're targeting Senior Developers for this role, ideally with several years of experience in mission-critical systems where precision, reliability, and fault tolerance are paramount. Our interview process is as follows: - A brief screening call to give you some more information about the role, answer any of your initial questions and to check your suitability for the role. - A 60 minute technical interview with our CTO and/or Team Lead, discussing your previous experience and also discussing some systems design challenges and how you'd approach them - A collaborative coding assessment day, working with one of our team on some sample problems. This isn't leetcode, it's more about systems design and your approach to tradeoffs. This will last from 10am until 4pm UK time. - An in person "meet the team" at our London office. Requirements At least one, ideally both of: - A degree in a technical subject from a top university demonstrating your ability to grasp and apply complex concepts. - Several years of senior-level experience in teams building mission-critical systems where precision and reliability are essential to success. Demonstrated professional expertise in the following areas: - Fluency in multiple programming languages, with substantial experience in Python as a priority. - Development and maintenance of Continuous Integration (CI) pipelines. - Complex deployments on AWS - Docker or comparable containerization technologies. Nice to have experience: - Experience using numpy/pandas/torch/etc - Experience with Golang Benefits Our salary range for the role is £40,000 to £80,000, depending on experience and interview performance. List of benefits: - Participation in the uncapped company bonus scheme, typically 10-20% of salary depending on experience. - 10% matched pension contributions - Private healthcare insurance - Long term illness insurance - Gym membership - Choose your own hardware & setup for your development environment.
Club Manager – ARC Club Stratford Full-time | 40 hours per week | Monday to Friday, some weekend work on occasion Salary: £35,000 p.a. About ARC Club ARC Club is a neighbourhood coworking space designed for the future of flexible work. We offer a welcoming, high-quality environment that supports both individuals and local communities. Founded in 2020, ARC is female-led, impact-driven, and on a mission to grow to 50 locations in 5 years. ARC Club's Mission + Values ARC’s mission is to scale a popular neighbourhood amenity that brings people together to nurture belonging and contribute to sustainable, local growth. Our core values that guide everything we do: Quality: ARC is a place of excellence, designed for purpose. Inclusion: ARC is where everyone belongs, a friendly face in our neighbourhood. Sustainable Growth: ARC is careful with resources in order to create long-term value. The Role As Club Manager, you’ll lead the day-to-day running of our brand-new Stratford club. You’ll be responsible for delivering a brilliant member experience, managing a high-performing team, and driving membership and commercial growth. We’re looking for someone who leads from the front—someone ready to take full ownership of the space, make it their own, and bring the ARC experience to life. You’ll motivate and inspire your team to hit sales targets, maximise member satisfaction, and create a vibrant, productive club environment. This is your opportunity to shape the club, build a strong local community, and play a key role in ARC’s growth. This is a full-time role based in our new Stratford location. What You’ll Do Club Operations & Member Experience Oversee smooth daily operations and uphold ARC’s high standards Be the face of the club—warm, professional, and solutions-focused Maintain cleanliness, safety, and presentation throughout the space Respond to member feedback and ensure an excellent experience Be responsible for health + safety compliance and monitor member satisfaction Business & Commercial Performance Deliver on membership, venue hire, and café sales targets Track and improve key metrics (NPS 60+, retention, referrals) Minimise member debt and manage financial performance Identify ways to improve operations and drive growth Member Platform & Account Management Manage OfficeRnD for member accounts, invoicing, and comms Ensure accuracy and follow-up on overdue payments Train your team on the membership platform and maintain up-to-date info Café Operations Manage café operations, stock, and service (barista training provided) Ensure high hygiene and service standards Community & Membership Growth Build relationships with members, partners, and the local community Lead tours, events, and marketing efforts to grow the club Use Hubspot to track leads and support member acquisition Leadership & Team Management Recruit, train, and manage a motivated team Set clear expectations and lead by example Foster a positive culture and ensure strong performance What We’re Looking For All the below experience and skills are desirable but the most important quality is reliability and a willingness to learn, so if you are enthusiastic and want to work for a values led company, please apply regardless of whether you have the below experience or skills. Experience (desirable not essential) Background in hospitality, coworking, or service industries Team leadership experience Familiarity with platforms like OfficeRnD and Hubspot Café/barista experience a plus Skills & Traits Organised and able to manage multiple priorities with confidence and focus Strong and clear communicator with a problem-solving mindset A strong independent leader, with a willingness to learn A collaborative team player who listens to feedback but thrives independently Ambitious to progress as the company scales, proactive, and growth-minded What We Offer Perks & Benefits 28 days holiday (incl. bank holidays) Paid birthday off Friends/family day Office closure between Christmas & New Year 4-week sabbatical after 5 years Free ARC membership for a friend/family member Free use of space outside working hours BHSF health & wellbeing cashback plan Enrolment into the People’s Pension Culture Supportive team and space to grow Real opportunity to shape ARC’s future Autonomy to drive local impact Please note that shortlisting for interviews will begin the week commencing 28th April 2025, and we will not be in touch before this time.
Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.
Responsibilities Customer Assistance:Understand their shopping needs, whether they're looking for a specific product or seeking general advice.Provide detailed information about products, including features, benefits, and availability. Experience Enhancement:Offer personalized shopping suggestions based on customer preferences and requirements. Problem Resolution:Resolve issues promptly and effectively, ensuring that customers leave satisfied. Escalate complex problems to the management team when required. Flexibility:Be available to work flexible hours, including weekends and evenings. Requirements Customer Service Skills:Exceptional customer service skills with a friendly and approachable demeanor. Product Knowledge and Communication: Excellent communication skills, both verbal and written, to interact effectively with customers from diverse backgrounds. Flexibility and Teamwork:Must be flexible to work during peak shopping hours, including weekends and holidays.