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IT Operations Manager Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. • Permanent, Full Time., • Salary to 55K dependant on experience., • Generous Pension., • 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme., • Generous Life Assurance., • Free use of electric vehicle charge points., • 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu), • Fresh fruit daily, plus regular treats., • Training Courses to further enhance technical skills and learning., • cycle to work schemes., • Other additional perks offered., • The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It’s not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. • Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency., • The successful candidate will be responsible for ensuring appropriate cyber security systems are in place., • IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards., • Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT., • Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: • Preferred 4 years+ years of recent, relevant experience., • Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment., • Previous experience of managing suppliers., • Strong knowledge of IT systems, networks, and applications., • Familiarity with cloud computing, cybersecurity, and data management., • Expertise in change planning., • Virtualisation of both Server and Desktop environments using VMWare., • Windows Servers/Desktop operating systems., • Active Directory and Group Policy knowledge., • Microsoft 365 Exchange knowledge.

Neighbourhood Officer • Temporary Contract (1 month initially but likely to be extended), • Salary: £36,255 per annum / £18.84 per hour plus holiday pay, • Location: Hybrid / Norwich City Centre, • Hours: 37 hours per week (Monday to Thursday – 9am – 5.30pm, Friday 9am – 5pm), • Hybrid: around 3 days at home and 2 days in office We are seeking a Neighbourhood Officer to join our team on a temporary basis to cover a period of sickness. This role is essential in delivering key housing services, including allocations and lettings, tenancy management, and managing anti-social behaviour within the community. Day-to-day of the role: • Responsible for the delivery of tenancy and estate management services, including the allocation and letting of empty homes and management of mutual exchanges., • Address anti-social behaviour in line with association policies and procedures, collaborating with community and statutory/non-statutory agencies., • Participate in County Court hearings for injunction and possession as required., • Work closely with the Tenancy Support Team to ensure tenancy sustainment and improve life opportunities for tenants., • Collaborate with the Income Recovery Team to maximise the association’s income and undertake visits to tenants in arrears as part of the income recovery process., • Provide tenants and prospective tenants with advice and assistance on basic welfare benefits to maximise household income., • Lead on resident consultations and work with various agencies to develop good neighbourhood relations., • Ensure compliance with Safeguarding of Adults & Children legislation, taking appropriate legal action against tenancies to safeguard other tenants and the public. Required Skills & Qualifications: • Experience in tenancy agreements, contract and housing legislation. Driving licence and access to a car • Understanding of the roles of landlord and tenant., • Knowledge of welfare benefits relevant to tenants in social housing., • Proven experience in customer service, both face-to-face and over the phone., • Experience in multi-agency/partnership working., • Desirable: CIH approved housing qualification or working towards one., • Must have a driving licence and use of own vehicle with business use on insurance policy. Mileage will be reimbursed., • Enhanced DBS required prior to commencing. Please apply online or contact Maxine or Andrea at Reed Norwich office

Job Title: MEP Director / Building Services DirectorLocation: Norwich (Hybrid Working Available)Salary: £80,000 - £100,000 + BenefitsAbout the CompanyWe are a well-established and growing multidisciplinary consultancy based in Norwich, offering integrated expertise across Building Services (MEP), Civil Engineering, and Architecture. Our collaborative approach enables us to deliver innovative, high-quality solutions across a wide range of complex, large-scale developments.With a strong reputation built on long-term client relationships and technical excellence, we are continuing to expand and are now looking to strengthen our Building Services leadership capability.The RoleWe are seeking an experienced MEP / Building Services Director to take on a senior, strategic role within the business. This position sits firmly within our Building Services (MEP) team but works closely with our civil and architectural disciplines as part of a fully integrated design offering.This is a key leadership role, combining: • Client growth (both existing and new), • Delivery of large, high-value projects, • Team leadership and development, • Financial and budget management You will play a central role in shaping the growth of the Building Services function while contributing to the wider success of the business.Key Responsibilities • Lead the delivery of complex, high-value Building Services (MEP) projects from concept through to completion, • Grow and develop existing client relationships while actively pursuing new business opportunities, • Act as a senior point of contact and trusted advisor to clients, • Lead, manage, and mentor the Building Services team, • Collaborate with civil engineering and architectural teams on multidisciplinary projects, • Oversee project financial performance, including budgeting, forecasting, and profitability, • Drive quality, innovation, and technical excellence across all MEP outputs About You • Proven experience in a senior Building Services / MEP leadership role, • Strong background in mechanical, electrical, or public health design within a consultancy environment, • Demonstrable success in both project delivery and business development, • Commercially aware, with experience managing budgets and financial performance, • Strong leadership and team management capability, • Excellent communication and stakeholder engagement skills, • Chartered Engineer status (or equivalent) preferred What We OfferWe are a highly flexible, people-focused organisation, offering: • Hybrid working, • Flexible start and finish times to support work-life balance, • A strong, genuine focus on wellbeing, • A supportive and collaborative culture, • Opportunity to shape and grow a key discipline within the business, • Competitive salary of £80,000 - £100,000 + benefits Why Join Us?This is an opportunity to take a leading role in a growing multidisciplinary consultancy where Building Services is a key part of the business. You'll have the autonomy to influence strategy, drive growth, and lead impactful projects, all within a flexible and supportive environment.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! Financial Controller London At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. At Wayve, big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! This role encompasses a wide array of accounting and payroll responsibilities, including month end close and reporting, external reporting obligations (including managing the audit), payroll, accounting processes and controls and compliance with internal policies. The role is responsible for all 6 countries that we currently operate in. Due to the group's recent rapid geographical expansion - new accounting & payroll obligations and many other "firsts" will need to be addressed - allowing the successful candidate to stamp their mark on the role. The company is at an exciting stage of its growth and this high profile role has the opportunity to grow with the organisation. This role includes managing a team of 4, with responsibility for their coaching and career development. Key responsibilities: • Managing the accounting function on a day to day basis for the Wayve Group, • Overseeing the payroll function for the Wayve Group, • Responsible for the accounting for share-based payments compensation, • Responsible for the consolidation, quarterly, of the Wayve Group, • Preparation of the Financial Statements for the Group (under FRS102), • Responsibility for managing the audit on a day to day basis, • Writing, updating and enforcing compliance with policies, • Ensuring processes and controls are to a high standard, • Supporting and developing the team In order to set you up for success as the Financial Controller at Wayve, we’re looking for the following skills and experience. Essential • 10+ years of experience - ideally combining both public practice and commercial experience, • Qualified Accountant, • Prior experience managing the payroll function, • In depth understanding of accounting processes and controls, • Prior experience managing an audit, • Attention to detail, • Excellent communication skills - able to communicate across a range of audiences, • Ability to work in a fast paced, changeable environment Desirable • Experience working across multiple jurisdictions, • Consolidation across multi currency entities, • Accounting experience in a private company with complex employee equity offerings We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. For more information visit _ To learn more about what drives us, visit _ DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory. This is a full-time role based in our office in London. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. For more information visit _ To learn more about what drives us, visit _ DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You’ll be joining a people-focused company, and as a Strategic Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Strategic CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy. • Account Complexity Management: Manage highly complex accounts involving multiple solutions, stakeholders, and geographies. Drive coordination across business units and projects to ensure a unified and strategic approach., • Drive Adoption and Value Realization: Lead efforts to ensure customers are fully adopting and realizing maximum value from Vendavo’s solutions. Collaborate with internal teams to support customers in achieving their strategic goals., • Success Planning: Develop and implement joint success plans with customers that map out milestones, desired outcomes, and KPIs, ensuring alignment with the customer’s long-term business strategy., • Risk Mitigation: Develop and implement strategies to mitigate risk to renewals. Working cross-functionally to align resources., • Best Practices Sharing: Act as a trusted advisor, sharing industry best practices and insights across the customer’s business units and geographies to optimize solution usage., • Customer Advocacy: Serve as the customer’s advocate within Vendavo, influencing product development and driving internal alignment to address customer needs., • Data-Driven Insights: Monitor and report on key customer health metrics (e.g., usage, value realization, customer satisfaction, churn risk) to proactively identify risks and opportunities., • Cross-sell Expansion: Identify expansion opportunities, aligning additional Vendavo solutions with the customer’s evolving business needs., • Thought Leadership: Provide strategic guidance and thought leadership to customers by staying informed about industry trends and emerging business challenges., • Coaching and Mentorship: Mentor and coach junior CSMs, providing strategic guidance to help them manage less complex accounts effectively., • Other duties as assigned., • Minimum 7 years of experience in Customer Success or a related role managing complex customer accounts at a strategic level., • Experience with pricing, quoting, rebate, or analytics solutions in a B2B environment: Able to articulate value propositions and integration into business processes., • Commercial Business Processes: Able to demonstrate an understanding of commercial processes such as quote to cash, list pricing, dynamic pricing, etc., • Sales/Account Management Process Proficiency: Demonstrated proficiency with sales methodologies such as Challenger Sale, ForceManagement, MEDDPICC, or similar techniques., • Project Governance Knowledge: Understanding of the principles of effective Project Governance, especially as it relates to complex software implementation., • Business Systems Integration: Able to understand the principles of business systems interaction through integration and data transformation., • Vendavo Solutions: Willingness to learn business process and technical use cases as they relate to Vendavo solutions., • Enterprise Account Management: Experience managing large enterprise customer relationships (>$1 Billion in Revenue and global presence)., • Strong experience with SaaS software solutions. Familiarity with pricing or CPQ solutions is a plus., • Demonstrated ability to engage and build relationships with customer executives and key decision-makers., • Experience managing accounts that span multiple geographies and business units, driving consistency in outcomes., • Proficient in using data to derive insights, track performance, and drive meaningful conversations with customers., • Willingness to travel up to 10% and support international time zones., • Fully remote based with the flexibility to work from anywhere in the UK, • Flexible working hours, • Working within a team of friendly, skilled people where help is always within reach, • 25 vacation days per year in addition to public holidays, • 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday, • 16 hours of paid volunteer time per year, • Group Life Insurance, • Income Protection Insurance, • Accident Insurance, • Pension Salary Exchange Scheme, • Optional Medical Insurance, • Travel insurance for business travels, • Cell phone allowance up to 80£ per month, • High-end laptop (Dell XPS or Mac), • Quarterly team events (bowling, boat cruise, after-work), • Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products _. OUR FUNDINGWe are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOUWe collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy _. OUR TEAM IS GROWING. YOU WILL TOO.

Infopro Digital, the B2B group specialising in information and technology, is currently looking for an Account Manager to join our team on a permanent basis at Haynes Group Limited, which sits within Infopro Digital’s Automotive division. Infopro Digital is a global organisation with 4,000 employees of 79 nationalities based in 26 countries, and a turnover of €630 million. Haynes Group are an established Automotive Data Solutions provider. For the last 11 years, the business has consistently exceeded budgets, delivering double‑digit year‑on‑year growth. In 2020, Haynes Group was acquired by Infopro Digital as part of a larger strategic plan to become a global leader within the automotive data market. Haynes Group are looking for an ambitious, experienced Account Manager to join the sales team. It is an exciting time to join the organisation as you will be instrumental in driving new business growth and expansion. The successful candidate will be responsible for developing new business opportunities through the sale of the current UK product range. The position will suit an established professional with a proven record of securing new revenue streams from existing customers. The right candidate will be someone who understands the importance of collaboration, ownership, integrity and excellent customer service. • Responsible for delivering a pure growth model of new business through actively identifying new revenue opportunities within existing customers, • Identifying, visiting and pitching existing customers who have a requirement for additional Infopro Digital products and services, • Managing existing customer relationships, which can span across multiple territories, • Managing existing customer contract renewals, • Creating a structured and efficient sales cycle, • Creating and maintaining a qualified sales pipeline, • Supporting the wider activities of the Haynes Group business in the UK, as directed by the UK Senior Sales Manager, • Data‑savvy individual with a strong understanding of data sales and/or the UK automotive market, • Minimum 2 years’ experience with a proven track record of success in delivering new business from existing customers, • Excellent prospecting, networking, negotiation and closing skills, • Exceptional communication skills, both written and oral (including presentations), • High level of computer literacy, • Outstanding customer relationship skills, • Highly numerate individual with the ability to work with data as a core sales product, • First‑class planning, organisational and administrative skills, • Generous base salary, • Bonus structure based on company and personal performance, • 25 days annual holiday (rising to 30 days), • Birthday day off, • 2 volunteer days, • Life Assurance (4× salary from Day 1 of employment), • Group pension scheme, • Employee Assistance Programme, • Cycle to Work, gym discounts and more, • Health cash plan, • Enhanced family‑friendly policies, • Employee referral scheme, • Wellbeing tools and resources, • Comprehensive product training and ongoing support from the UK Senior Sales Manager and the wider UK commercial team At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment that promotes the well‑being of our teams. Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders across five key economic sectors: construction & public sector, automotive, industry, risk & insurance, and retail. Through our solutions, customers make informed decisions and companies develop their business and sustainable performance.

Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 20,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. In the UK, we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet. About the role and project. The Midland Metro Alliance is expanding the West Midlands tram network to improve connectivity, support economic growth, and provide more sustainable transport options. Key projects include the Birmingham Eastside and Westside extensions, and the Wednesbury to Brierley Hill extension. EGIS leads the Designer JV of the Alliance and is working in close collaboration with a wide range of stakeholders to deliver a groundbreaking mass transit system that catalyses sustainable growth and regeneration in the West Midlands. Our scope includes Concept, Preliminary and Detailed Design, Systems and sub-systems Integration, Engineering construction support, Safety Verification and Testing and Commissioning. We are looking to hire an experienced Senior Urban Designer to join this project. You will be based in the Birmingham Office. We are seeking a suitably qualified Senior Urban designer with a diverse track record to join the UK Urban Design team. Professional Experience: Combination of the following: • UK or international Light Rail Masterplanning and design standards, • Transport Masterplanning,, • Regional and Strategic Spatial Planning,, • Urban Design Framework, criteria and principles, Urban Regeneration Strategies, • Environmental principles understanding Skills • An interest in the regeneration of our town centres and urban areas., • An ability to bring innovative, creative, engaging, and comprehensive placemaking ideas to masterplanning and design., • A good understanding of UK Urban design strategies, inclusive design, current trends, and issues in urban design., • Experience working with a wide range of technical sub-consultants, including architects and landscape and movement experts. What we will be looking for you to demonstrate. • A good understanding of planning policy and urban design / architectural building typology technical criteria for both greenfield and brownfield projects., • A portfolio of work with a variety of projects at a range of scales., • Experience in urban design analysis, combining holistic thinking around place, community and environment., • Graphics design capability to convey a range of graphics, from process to design outputs., • Sound technical knowledge of transport, planning, architecture, landscape and public realm., • Multidisciplinary working experience and strong collaborative approach., • Stakeholder engagement skills in designing and delivering consultations, co-design workshops, surveys, and communication, • Project management and good understanding of management processes, including project reviews, progress reports, early warnings etc., • Client-facing experience and supporting the senior team members in work-winning., • Ability to work independently, managing your own time and workload to meet deadlines., • Producing high-quality work within tight timescales and budgets., • Excellent hand drawing and presentation skills., • Good understanding and ability to integrate sustainability agenda, socioeconomics and social value., • Master's in either : Sustainable urban design, urban regeneration, or urban development, and Bachelor's in Architecture or a Design-related discipline. RTPI accreditation. Software skills: • Adobe Suite (InDesign, Illustrator, Photoshop), AutoCAD, 3d modelling in Revit / SketchUp up, and GIS You must have the right to Work in the UK By joining Egis, as well as receiving a competitive salary, you’ll also have the opportunity to explore flexible working arrangements. • Competitive salary, • Performance related bonus, • Pension contribution of 5% of your salary, • Life insurance, • Private healthcare, • Health cash plan, • 27 days holiday (plus bank holidays), • Tailored career path with structured training, • Mentoring from senior staff, • Hybrid working We are committed to our planet In each project we design, engineer and operate we care deeply about the legacy we’re leaving behind. As part of our team, you’ll have a unique opportunity to use your skills and expertise to shape a better future for our communities in the UK, and all around the globe. Our commitment is translated in the work carried out by our Egis Foundation, which funds concrete actions to address the climate crisis and is focused on educational and social initiatives that will help in the responsible and sustainable shift towards a sustainable world. Equality, Diversity & Inclusion We at EGIS are an Equal Opportunities employer and we recognise the value of a Diverse Organisation. EGIS appreciates all job applications. If you decide to apply for an opportunity at EGIS, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and everyone’s contribution as this builds our culture and means, if you work for EGIS, you will be included, listened to, and respected.

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a UK Senior Sales Manager to join our team on a permanent basis at Haynes Group Limited, which sits within Infopro Digital’s Automotive division. Infopro Digital is a global organisation with 4,000 employees of 79 nationalities based in 26 countries, and a turnover of €630 million. Haynes Group are an established Automotive Data Solutions provider. For the last 11 years, the business has consistently exceeded budgets, delivering double‑digit year‑on‑year growth. In 2020, Haynes Group was acquired by Infopro Digital as part of a larger strategic plan to become a global leader within the automotive data market. The UK Senior Sales Manager will be responsible for leading, motivating, and managing the daily activities of the UK Commercial Team, covering both new business development and account management. The role ensures consistent execution of the commercial strategy, delivery of revenue targets, and high standards of customer engagement across the UK market. Working closely with the AUKUS Commercial Director, the UK Senior Sales Manager will translate strategic objectives into actionable plans, drive performance, and embed strong sales discipline, forecasting, and account management practices. • Lead, coach, and manage the UK Commercial Team, encompassing new sales and account management functions, • Set clear objectives, priorities, and performance expectations for the team, • Conduct regular one‑to‑ones, pipeline reviews, and performance reviews, • Support recruitment, onboarding, and development of commercial team members, • Foster a high‑performance, collaborative, and customer‑focused culture, • Drive new business acquisition in line with UK and broader AUKUS targets, including managing your own sales targets and those of the wider team, • Oversee opportunity management from lead qualification through to close, • Ensure consistent use of CRM tools for pipeline management and reporting, • Support complex or strategic sales opportunities where senior involvement is required, • Ensure structured account management practices are applied across key UK customers, • Drive account retention, growth, and cross‑sell / upsell opportunities, • Oversee customer engagement plans and ensure high levels of customer satisfaction, • Act as an escalation point for key customer issues when required, • Own UK sales performance against revenue, margin, and activity targets, • Deliver accurate sales forecasting and pipeline reporting to the AUKUS Commercial Director, • Monitor KPIs and take corrective action where performance is off‑plan, • Contribute to budgeting and commercial planning processes, • Execute the UK commercial strategy in alignment with AUKUS objectives, • Work closely with marketing, product, operations, and finance teams, • Provide market insight, competitor intelligence, and customer feedback to senior stakeholders Skills & Experience – Desirable • Experience in data, automotive, SaaS, or subscription‑based businesses, • Exposure to multi‑region or matrix organisations, • Experience working with senior or strategic customer accounts, • Personal Attributes, • Results‑driven with a hands‑on leadership approach, • Highly organised with strong prioritisation skills, • Collaborative and able to influence across functions, • Resilient, adaptable, and comfortable in a fast‑paced commercial environment, • Customer‑centric mindset with strong commercial judgement, • What Success Looks Like, • Consistent over‑achievement of UK revenue and growth targets, • A motivated, high‑performing commercial team with clear accountability, • Accurate forecasting and disciplined pipeline management, • Strong customer retention and account growth, • Effective alignment between UK execution and AUKUS commercial strategy, • Generous base salary, • Bonus structure based on company and personal performance, • 25 days annual holiday (rising to 30 days), • Birthday day off, • 2 volunteer days, • Life Assurance (4× salary from Day 1 of employment), • Group pension scheme, • Employee Assistance Programme, • Cycle to Work, gym discounts and more, • Health cash plan, • Enhanced family‑friendly policies, • Employee referral scheme, • Wellbeing tools and resources, • Comprehensive product training and ongoing support from the Manager and the wider Haynes Group team At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment that promotes the well‑being of our teams. Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders across five key economic sectors: construction & public sector, automotive, industry, risk & insurance, and retail. Through our solutions, customers make informed decisions and companies develop their business and sustainable performance.

Contract Personnel are looking for Van Drivers in the South Norfolk area. We current looking for Van Drivers roles with our client meaning you will be working for our client who specialised in delivering flat pack furniture on behalf of renowned International companies. As a Van Driver will be required to complete up to 16 drops around Norfolk and Suffolk, lift and move heavy flat pack furniture around domestic properties as part of a 2 person team. Flexible shifts are available through the week, including the weekend. Due to the nature and location of this role, you WILL be required to have your own transport to site, public transport links are limited. Drivers Must Hold: Full Valid Driving Licence with category B Entitlement An understanding of Road Traffic Laws Good local Geographical Knowledge Benefits of working with Contract Personnel: Over 30 years of industry experience Designated Driving Team Industry leading rates of pay you deserve PAYE scheme Holiday accrual Weekly pay Honest Approach 24/7 Service Norwich and Thetford Registrations available We work closely with all our drivers enabling us to find you the right work for you and your situation. If you are interest in this or any of our current roles please contact a member of the Driving Team on: (phone number removed) or (url removed) or alternatively take advantage of our open door policy and come in to meet the Team and get Registered

Service Charges & Rent Manager Location: Long Stratton, Norwich, Norfolk Salary: £49,680 per annum We have an exciting opportunity for a Service Charges & Rent Manager to be operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. Key Responsibilities Include: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association’s portfolio, ensuring accuracy and transparency. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation. Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner. Work closely with contractors, suppliers, and internal teams to support the teams that manage the contracts to ensure that services provided to residents (e.g., cleaning, maintenance, grounds maintenance) are delivered as per the agreed terms and conditions. Lead on the implementation of new systems, tools, or technologies to improve service charge management and resident satisfaction. Deliver a high standard of customer service ensuring customer outcomes are effectively delivered. For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Educations and Qualifications: Degree level or equivalent relevant professional qualification or qualified by experience (E). Evidence of continued professional development (E) Have or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar (D). Experience: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI’s Experience of change management and being and subject matter expert for changes in software and systems. Experience of working within a customer-focused environment and handling challenging customer interactions. Knowledge of housing management software and systems used to manage service charge billing and reporting. Experience of modifying and maintaining policy and procedures. Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards. Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations. Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans. Experience in leading customer facing teams and a history of customer excellence & performance against KPI’s. Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery. Extensive stakeholder management of both internal and external stakeholders. Skills, Knowledge and Abilities: Strong knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practice Strong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents. Knowledge of developing IT systems for managing service charges & rents. Strong knowledge of the Landlord and Tenant Act 1985 & Housing Acts. Knowledge of the Regulator of Social Housing’s Consumer Standards (2024) and pending leasehold, shared ownership, and freehold charges reforms. Coaching and leadership skills to enable a team to develop to achieve its full potential. Exceptional ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents. Exceptional customer service skills with a commitment to resolving complex enquiries efficiently and effectively. Strong customer service skills, with a focus on resolving queries and complaints in a timely and professional manner. Strong skills in financial modelling, budgeting, and forecasting Proficiency in using data and insights to drive personalisation transparency, and service improvements. Personal Attributes: Coaching and leadership skills to enable a team to develop to achieve its full potential. Adopts a collaborative approach and excels in building and maintaining strong stakeholder relationships internally and externally. Strong analytical and problem-solving skills, with the ability to interpret financial data and identify trends or issues. Skilled in gathering and leveraging customer feedback to drive continuous improvements. Exceptional organisational and time-management skills, with the ability to manage competing priorities effectively. High level of attention to detail and accuracy in financial and service charge calculations. Excellent interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents. Proficient in Microsoft Office, particularly Excel, and housing management software systems. A proactive approach to continuous improvement and process development. This role may require occasional travel to different properties and meetings across the Housing Association’s portfolio. A flexible approach to work may be required during peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation). Please note this role is subject to a Basic Disclosure and Barring Service check Closing date: 14th June 2026 (00:00) Shortlist date: 15th June 2026 Interview date: TBC

Job Title: MEP Director / Building Services Director Location: Norwich (Hybrid Working Available) Salary: £80,000 - £100,000 + Benefits About the Company We are a well-established and growing multidisciplinary consultancy based in Norwich, offering integrated expertise across Building Services (MEP), Civil Engineering, and Architecture. Our collaborative approach enables us to deliver innovative, high-quality solutions across a wide range of complex, large-scale developments.With a strong reputation built on long-term client relationships and technical excellence, we are continuing to expand and are now looking to strengthen our Building Services leadership capability. The Role We are seeking an experienced MEP / Building Services Director to take on a senior, strategic role within the business. This position sits firmly within our Building Services (MEP) team but works closely with our civil and architectural disciplines as part of a fully integrated design offering.This is a key leadership role, combining: Client growth (both existing and new) Delivery of large, high-value projects Team leadership and development Financial and budget management You will play a central role in shaping the growth of the Building Services function while contributing to the wider success of the business. Key Responsibilities Lead the delivery of complex, high-value Building Services (MEP) projects from concept through to completion Grow and develop existing client relationships while actively pursuing new business opportunities Act as a senior point of contact and trusted advisor to clients Lead, manage, and mentor the Building Services team Collaborate with civil engineering and architectural teams on multidisciplinary projects Oversee project financial performance, including budgeting, forecasting, and profitability Drive quality, innovation, and technical excellence across all MEP outputs About You Proven experience in a senior Building Services / MEP leadership role Strong background in mechanical, electrical, or public health design within a consultancy environment Demonstrable success in both project delivery and business development Commercially aware, with experience managing budgets and financial performance Strong leadership and team management capability Excellent communication and stakeholder engagement skills Chartered Engineer status (or equivalent) preferred What We Offer We are a highly flexible, people-focused organisation, offering: Hybrid working Flexible start and finish times to support work-life balance A strong, genuine focus on wellbeing A supportive and collaborative culture Opportunity to shape and grow a key discipline within the business Competitive salary of £80,000 - £100,000 + benefits Why Join Us? This is an opportunity to take a leading role in a growing multidisciplinary consultancy where Building Services is a key part of the business. You'll have the autonomy to influence strategy, drive growth, and lead impactful projects, all within a flexible and supportive environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

On behalf of DWP, we are looking for an Estates Surveyor (Inside IR35) for a 12 month contract. This is a hybrid working role (three days per week office based - Norwich, Nottingham, Leicester & York). The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: • Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society * Improve experience of our services while maximising value for money for the taxpayer. Job Purpose: Supporting the Asset Manager (LCW/Surveying) with delivery of the Life Cycle Works (LCW) strategy, you will manage the process of carrying out asset surveys across the estate and specifying the scope of works for LCW programmes. The role will include supporting the Estate's strategy portfolio appraisal and continued investment or disposal across a wide and varied portfolio, through the application or alignment to ISO 55001 with the aim of optimising the asset portfolio for DWP employees, customers and other stakeholders whilst at the same time maintaining the critical requirement of asset compliance. You will play a key role in our department's goal of improving the estate to provide a safer, more productive environment for staff and customers, whilst reducing the Department's carbon footprint. You will support the delivery of the Department's asset strategy commitments, working closely with the Service Delivery team and the national Facilities Management (FM) supply chain to optimise asset performance. As an Estates Surveyor, your main responsibilities will be to: • Support the Asset Manager (LCW/Surveying) in the delivery of the Asset Management Strategy for the Estates property portfolio. Shadow third party surveyors conducting asset collection surveys across the estate to ensure defined protocols for surveying are being followed. Review and validate third party asset validation reports and provide technical feedback including submitting asset change requests where applicable. Review applications for maintenance / upgrading works providing technical advice where applicable. Deliver the end-to-end asset surveying process from planning of asset surveys through to issue of a scope of works for a proposed project and initial cost estimate. Maintain the progress of the asset survey programme for the area of responsibility, ensuring the program is delivered in accordance with the schedule. Compile the asset survey results in a formal report with CIBSE condition ratings and photographic/documentary evidence and ensures that they are incorporated in the forward maintenance requirements. Essential: • Significant experience of asset condition surveying within a large commercial property portfolio. Extensive and detailed technical knowledge of building asset types and asset lifecycle management within diverse range of portfolios (Corporate, multi occupied, public facing) MRICS Has surveyed and planned lifecycle programs on large property portfolios. Up to date knowledge of the legislation, best practice and industry standards in relation to providing a safe, sustainable and compliant Estate. In depth knowledge of building asset types, their significance on legal compliance and improvements needed to support the Department's commitment to Net Zero Carbon and Greening Government Commitments. Understanding of end-to-end commercial construction project delivery process. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different

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