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Job Title: FM Helpdesk Administrator Location: Northfleet – college-based (on site) Hours: 40 hours per week Pay Rate: £19.14 per hour (Umbrella PAYE) Contract: Ongoing / long-term assignment About the Role We are seeking an experienced and proactive FM Helpdesk Administrator to support facilities management services within a live college environment in Northfleet. This role is critical to the effective delivery of both Planned Preventative Maintenance (PPM) and Reactive maintenance activities. You will act as the first point of contact for all facilities-related requests and play a key role in ensuring contractual and performance requirements are achieved. Key Responsibilities Operate and manage the FM Helpdesk on a day-to-day basis. Log, allocate, track and close all PPM and reactive maintenance requests in line with agreed procedures and service levels. Monitor helpdesk performance and ensure works are delivered within agreed response times. Maintain accurate system records to support reporting and audits. Liaise with site teams, subcontractors and college stakeholders to ensure effective service delivery. Support performance monitoring against contractual Key Performance Indicators (KPIs). Escalate issues and risks where required to ensure service compliance. Essential Experience and Skills Extensive experience in FM helpdesk operations, covering both PPM and reactive maintenance. Proven experience using MRI Evolution. A very good understanding of PFI arrangements and associated contractual obligations. Strong working knowledge of Key Performance Indicators (KPIs) within a PFI or similar contract environment. Strong organisational skills and the ability to manage a high volume of requests. Excellent communication and customer service skills. High attention to detail and strong IT literacy. Desirable Previous experience working within a college or education environment. Experience supporting contract performance and compliance reporting

Job Title: HGV Recovery Driver (HGV2 or HGV 1) - Night Shift Location: Depot based in Cranham (near Upminster), Essex Job Type: Full-Time, Permanent (Self-Employed) Note: this is NOT a zero-hours contract. Basic Salary: Trainee Drivers: £147 per day (review after 3-months probation) (equivalent to £35700 per year) Experienced Drivers: £156 - £180 per day (equivalent to between £38,000 and £46,800 per year) • Enhanced daily rate for "Experienced Drivers" is applied to drivers with current IVR certification or after completing IVR training (provided within the first 3 months of starting) Additional Pay: Bonus scheme for all drivers Overtime available Other Benefits: Full training provided (Driver's CPC, IVR certification and HIAB/Street-lifter) Ongoing professional development PPE supplied Company mobile phone Support from experienced team Assistance with setting up self-employed status via a recommended Umbrella Company About the Role Join a trusted and well-established recovery and automotive services provider with over 30 years’ experience. Their clients include Police, Ambulance & Fire Services, councils, fleet operators, major motoring organisations, blue-chip companies and private customers / general public. Working from the Cranham depot, Recovery Drivers, work on a 4-on / 2-off shift pattern, 12-hours per shift on a Night Shift roster (start times to be confirmed) 95% of their work is local within Essex and East London. For Recovery Drivers based in Kent and South-East London they have a second depot in Medway. Key Responsibilities • Recover broken-down vehicles to garages or home addresses, • Recover vehicles involved in road traffic accidents (minor or major), • Attend and recover vehicles involved in crime, • Perform compound recovery on behalf of Police, • Carry out minor roadside repairs (jump starts, wheel changes, etc.), • Use the Vehicle Recovery App for accurate job records, • Load and transport vehicles safely to designated locations, • Resolve challenging situations using initiative and professionalism, • Maintain quality standards and follow Health & Safety procedures Requirements • Full LGVC (HGV2) or LGVCE (HGV1) licence, • Current Digi Tacho and DCPC, • No more than 3 penalty points (minor endorsements only) - No DD, DR, or CD penalty points, • Ability to pass enhanced Police vetting and DBS check, • Self-motivated, reliable, and able to work independently, • Confident and personable when dealing with customers, • Willing to work in all weather conditions, • Vehicle recovery or similar experience (1 year preferred). Note: the company is prepared to offer recovery driver training to non-experienced applicants Training & Progression • Full training for non-experienced applicants, • IVR certification provided (leading to enhanced pay rate), • HIAB training included for further skill development Shifts & Hours: Flexibility is required as vehicle recovery is a 24/7, 365 day per year business: The current shift pattern includes weekend and Bank Holiday working, as per the business need: • Pattern: 4 shifts on, 2 shifts off, • Hours: 12 hours per shift on a Night Shift roster (start times to be confirmed), • Overtime available on request Vetting Requirements: • Up to 5-years previous employment checks, • An enhanced Police Records check (NPPV Level 1 or 2) plus a DBS check, • All criminal convictions or cautions (UK or abroad) must be declared at the time of application, failure to disclose will result in any job offer being withdrawn, • All information will be treated in strict confidence and any disclosure made could affect eligibility for the role