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  • Relationship Manager
    Relationship Manager
    il y a 3 jours
    £33400 par an
    Temps plein
    Ilford

    Job Purpose To develop and maintain strong relationships with clients by providing excellent customer service, understanding their needs, and delivering tailored solutions. The Relationship Manager is responsible for managing client accounts, supporting business growth, ensuring high levels of customer satisfaction, and maintaining long-term business relationships. Key Duties • Build and maintain strong, long-term relationships with existing and prospective clients., • Act as the primary point of contact for client enquiries, requests, and concerns., • Understand clients' business needs and recommend suitable products or services., • Manage client accounts, ensuring accurate records and timely follow-up on all communications., • Coordinate with internal departments to ensure efficient delivery of services and prompt resolution of client issues., • Monitor client satisfaction and implement strategies to improve customer retention and loyalty., • Identify opportunities to grow existing accounts and generate new business., • Prepare reports on client activities, account performance, and business development opportunities., • Ensure compliance with company policies, procedures, and relevant regulatory requirements. Skills Required • Experience in relationship management, account management, customer service, or business development., • Strong interpersonal and communication skills with the ability to build lasting professional relationships., • Excellent negotiation and problem-solving abilities., • Strong organisational and time management skills., • Ability to manage multiple client accounts and prioritise workloads effectively., • Commercial awareness with the ability to identify business opportunities., • Proficiency in Microsoft Office and customer relationship management (CRM) systems., • Ability to work independently and collaboratively to achieve business objectives.

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  • Marketing Manager
    Marketing Manager
    il y a 1 mois
    £34000–£45000 par an
    Temps plein
    Cranbrook, Ilford

    Job Purpose The Marketing Manager will be responsible for developing and implementing strategic marketing and business development initiatives to promote the organisation’s educational and training services, increase student enrolment, enhance brand awareness, and support the overall commercial growth of South London Learning Centre. The role requires managing both digital and traditional marketing activities, maintaining strong relationships with stakeholders, and ensuring the organisation remains competitive within the education and training sector. Key Duties and Responsibilities • Develop, implement, and manage the organisation’s overall marketing and promotional strategy in line with business objectives and growth targets., • Plan and execute marketing campaigns to promote educational courses, training programmes, workshops, and student recruitment initiatives., • Manage the organisation’s digital marketing activities, including website content, social media platforms, email campaigns, SEO, and online advertising., • Conduct market research and competitor analysis to identify trends, opportunities, and areas for business growth within the education and training sector., • Build and maintain the organisation’s brand identity, ensuring consistency across all marketing materials and communications., • Develop marketing materials including brochures, advertisements, newsletters, presentations, and promotional content for both online and offline use., • Coordinate student engagement and outreach campaigns to attract prospective learners and increase enrolment numbers., • Establish and maintain relationships with educational partners, community organisations, recruitment agencies, and external stakeholders to support business development activities., • Monitor and analyse the performance of marketing campaigns, website traffic, student enquiries, and conversion rates, preparing reports and recommendations for senior management., • Manage the organisation’s advertising budget and ensure cost-effective allocation of marketing resources., • Liaise with external marketing agencies, designers, printers, and digital service providers where required., • Organise promotional events, educational fairs, seminars, workshops, and networking activities to increase the visibility of the organisation., • Ensure compliance with advertising standards, data protection requirements, and all relevant regulatory obligations in relation to marketing activities., • Support senior management in identifying new commercial opportunities, partnerships, and service expansion initiatives., • Supervise junior marketing or administrative staff involved in promotional and communications activities where applicable.

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  • Chef
    Chef
    il y a 2 mois
    £28000–£32000 par an
    Temps plein
    Dagenham

    About the Role An exciting opportunity has arisen for an experienced and skilled Chef to join busy African restaurant outlets in Dagenham and Romford operating under the Tasty African Food brand. The successful candidate will play a key role in delivering authentic African cuisine while maintaining high standards of food quality, hygiene, and kitchen operations. This is not a general chef position. We are specifically seeking a candidate with proven experience in African cuisine, strong cooking ability, and the discipline required to work in a fast-paced professional kitchen environment. Key Responsibilities • Prepare authentic African dishes to a consistently high standard, • Ensure food quality, taste, presentation, and portion control are maintained, • Follow established recipes and preparation methods accurately, • Maintain high standards of hygiene, cleanliness, and food safety compliance, • Assist with stock management, food storage, and minimising wastage, • Work effectively during busy service periods while maintaining quality standards, • Support smooth day-to-day kitchen operations, • Ensure all food preparation meets company and regulatory standards, • Maintain a clean, organised, and efficient workstation Skills & Experience Required • Proven experience preparing African cuisine in a commercial kitchen environment, • Strong knowledge of African ingredients, dishes, and cooking methods, • Ability to prepare a variety of African meals confidently and consistently, • High level of literacy and communication skills, • Good organisational and time-management ability, • Ability to work under pressure in a fast-paced environment, • Strong understanding of food hygiene and kitchen compliance standards, • Reliable, disciplined, and hardworking attitude, • Food Hygiene Certificate preferred What We Offer • Competitive salary of £32,000 per annum, • Stable full-time employment, • Opportunity to work within a recognised and growing African food brand, • Professional and supportive working environment, • Career progression opportunities for the right candidate Ideal Candidate We are looking for a passionate and experienced African cuisine specialist who takes pride in delivering quality food and maintaining excellent kitchen standards. The ideal candidate must be professional, reliable, and committed to consistency and excellence. To apply, please submit your CV and details of your relevant experience.

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