Are you a business? Hire remote customer care candidates in London
About us At Heatingology, we specialise in providing top-quality heating solutions tailored to meet the unique needs of residential properties. With years of experience in the industry, we have built a reputation for excellence, reliability, and a customer-first approach. We offer a full range of services, including boiler installations, central heating repairs, underfloor heating systems, and routine maintenance. Whether it’s a small repair or a complete system overhaul, we approach every project with the same level of professionalism and care. Position Title: Gas Engineer Location: London Job Type: Full-Time Overview: We are seeking a skilled and certified Gas Engineer to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing gas appliances and systems in residential settings. You will ensure that gas systems are safe, efficient, and compliant with all relevant regulations. This role requires strong technical expertise, problem-solving skills, and a commitment to excellent customer service. This role does not require working from an office. The applicant can work remotely and will only need to attend on-site locations when tasks are assigned. Key Responsibilities: - Installation and Maintenance: Install, service, and repair gas systems, appliances, and fixtures, including boilers, heating systems, gas appliances - Safety Inspections: Conduct routine safety inspections on gas appliances and systems to ensure they comply with industry safety standards and regulations. - Fault Diagnosis: Troubleshoot and diagnose faults or malfunctions in gas systems and appliances and provide efficient repair solutions. - Compliance: Ensure all work complies with current gas safety regulations and company policies. - Customer Service: Providing excellent customer service, troubleshooting issues and making sure that they are solved safely and effectively. - Documentation: Maintain accurate records of all work performed, including inspection reports, service records, and any necessary paperwork related to regulatory compliance. - Emergency Repairs: Respond to emergency gas-related issues promptly and efficiently, ensuring the safety and satisfaction of the client. - Collaboration: Work closely with other engineers, contractors, and professionals on-site to ensure projects are completed on time and to a high standard. Qualifications: - Certification: Must be Gas Safe registered - Experience: Previous experience as a gas engineer, ideally with exposure to residential systems - Technical Skills: Strong understanding of gas systems, appliances, and relevant safety regulations. - Problem-Solving: Ability to diagnose and repair faults efficiently. - Communication Skills: Strong verbal communication skills with the ability to explain technical information to non-technical clients. - Driving License: A valid driving license is required as travel to various sites may be necessary. - Good to have: - Experience in plumbing - Experience working in a customer-facing role. - Experience with renewable energy systems (such as heat pumps or solar thermal systems) is a plus. Company Benefits: - Competitive salary with performance-based incentives. - Company vehicle provided for full time employees - Opportunities for professional development and certification Expected hours: 40 per week
Turkish Speaking Customer Representative (VIP) This professional company is dedicated to delivering exceptional customer service, specifically catering to High-Value Clients. We are a forward-thinking and dynamic organization based in London, focused on growth and excellence in the online sales industry. Our commitment is to provide a first-class experience for our clients, ensuring their needs are met with speed, efficiency, and personalized care. What Defines Us: - Customer-Centric: We prioritize our High-Value Clients, ensuring they receive attentive and top-quality support. - Innovative: Always evolving to meet the demands of a rapidly changing industry, we're committed to using the latest tools and strategies to maintain a competitive edge. - Professionalism: Excellence in communication, collaboration, and problem-solving is at the core of what we do. We maintain a positive and cooperative environment that reflects in our service. - Supportive Team Culture: We believe in continuous growth and development for our employees, providing comprehensive training and support to advance careers in the industry. Our aim is to build long-term relationships with our clients, always striving to exceed expectations through a dedicated team that shares a passion for both customer service and online sales. This job listing is for a Turkish Speaking VIP Customer Representative at a professional online sales company in London, England. The company is looking for candidates who are fluent in Turkish, with a focus on providing excellent service to High-Value Clients. Responsibilities: - Responding to customer inquiries via phone, email, and Whatsapp. - Representing the company and maintaining positive interactions with customers. - Keeping accurate records of customer accounts and escalating issues internally when needed. - Collaborating with other departments to resolve issues. Requirements: - Fluency in Turkish (written and spoken). - Strong communication skills and a positive, can-do attitude. - Polite and professional telephone manner, even under pressure. - Strong problem-solving skills and ability to multitask. - Experience with Microsoft Office products. - Willingness to learn and develop new skills. Benefits: - Competitive salary. - Comprehensive training. - Bonus package. - Commission pay. - Fun team environment with company events. ** Job Type: Full-time, Monday to Friday, remote**
Entry Level CNC Machine Operator We are a London based hand-made quality custom LED neon sign company. At Planet Neon, we are dedicated to providing the highest quality products that will transform any Home, Venue and Business. We pride ourselves on unparalleled customer service & after-sales care that will ensure that every customer completes their purchase with absolute certainty and trust in Planet Neon. We thrive on excellence and always look to the future when adding new lines to our ranges so that you can feel comfortable knowing that we have gone huge distances to ensure that your space will be modern and stand out. With a variety of colours and sizes of our LED Neon Signs, we would like to invite you to open your mind and your home to the stylish enhancements that Planet Neon has to offer. In a world surrounded by intelligent technology, we provide LED Signs that can be remotely operated. - Job Description - Using the CNC machine - Operating industrial machinery, which can include a hydraulic press, grinder, borer. - Loading and unloading 8mm and 10mm Acrylic Sheets to carve Signs. - Fitting the right tools to active machines. - Performing proper set-up and calibration procedures for all equipment and accessories. - Setting tolerance levels and cutting speeds. - Translates the requirements of detailed part drawings into measurements for production. - Inspecting workflows to ensure that technical and quality standards are met. - Devising a work plan to efficiently carry out daily machining. Skills Required - Basic knowledge of CNC machinery operation or a strong interest in learning CNC skills (training will be provided). - Ability to read CAD files (training will be provided). - Strong attention to detail and commitment to producing high-quality work. - Ability to work collaboratively in a team-oriented environment. - Basic computer skills and a willingness to learn CNC software (CAD) - Good problem-solving skills and ability to troubleshoot basic machine issues. Qualifications: - No prior CNC experience required, but a background in design, engineering, or carpentry is a plus. - Technical or vocational training in manufacturing, engineering, or a related field is desirable but not essential. - GCSEs or equivalent qualification in Maths, Design Technology, or Engineering are beneficial. What We Offer: - Full training and development on CNC operations and manufacturing processes. - Opportunity to work on exciting, high-profile projects for global brands. - A supportive and creative work environment with room for growth. - Competitive salary and benefits package.