Remote customer jobs in Norwich - Page 2Create job alerts

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills. The company offers a remote-fi

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service. T

A leading children’s bike subscription service in the UK is seeking a committed Customer Service Executive to enhance customer experience. The ideal candidate is fluent in English and German, has at least 1 year of customer service experience, and is a dependable team player. This position offers

The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. Jo

A pioneering tech company is seeking a Customer Success Manager who will own the customer journey from contract signing through to hands-on support and implementation.

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Remote: our team is fully distributed across the world and functions fully remotely. You’ll run all our customer‑f

You will develop high-performing teams, utilize data to maximize customer outcomes, and ensure effective change management. This role offers a salary of up to £68,000, bonus, and various benefits, including direct management responsibilities and a focus on customer satisfaction. A leading consumer

This remote role demands strong skills in customer engagement and a proven track record in the SaaS environment. A leading technology firm in the United Kingdom is seeking a Customer Success Manager to ensure clients maximize their success with their innovative SaaS solutions. Ideal candidates will

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes. This ro

The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and driving measurable improvements in customer satisfaction, retention, and loyalty. The Director of Customer Experience is a critical leadership role respons

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

A global travel experiences company based in London is seeking a Process Automation Lead to enhance customer support through streamlined processes and AI-driven solutions. This role requires a strong background in customer contact-centre operations, process optimization, and extensive experience wit

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. This position offers a competitive salary range of £90,000 - £100,000, a

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measura

Technical Customer Support Engineer - Dutch speaking (remote). Technical Customer Support Engineer - Dutch speaking (remote). Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings.

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the op

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. The role involves developing success strategies, strong relationship building, and proactive customer engagement. Join a collaborative team and contribute to cu

A venture-backed cybersecurity startup is seeking an Experienced Customer Success Manager. This role focuses on driving customer adoption and ensuring success across security and compliance objectives. Work in a remote-first environment while contributing to a mission-critical challenge in cybersecu

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re

As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. This full-time remote role is ideal for someone passionate about customer advocacy, systems thinking, and driving meaningful

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

The role offers hybrid-remote flexibility, with competitive compensation and benefits, including medical coverage and share options. A leading financial technology platform in the UK seeks a Customer Success professional to enhance client relationships and drive growth.

A community-driven fashion platform is seeking an Engineering Manager to lead a cross-functional team focused on enhancing customer support experiences.

The ideal candidate will have six years of product management experience, a strong customer service orientation, and the confidence to guide large organizations in their software development processes. Offering competitive compensation of $100,000 to $170,000, this position includes comprehensive be

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

A dynamic internet intelligence provider is seeking a Customer Success Engineer to deliver exceptional service to customers. You will partner with the Customer Success team to handle support requests, guide customers through product usage, and advocate for their needs. The ideal candidate has at lea

A leading SaaS company is looking for a Customer Success Manager to ensure customer satisfaction and success.

The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction. A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. This role

A leading technology company in the United Kingdom is seeking a Customer Success Manager to ensure customer satisfaction and successful product adoption. The ideal candidate will possess excellent interpersonal skills and a proactive mindset, aiming to drive customer success and identify further bus

The position offers a modern working environment, including a combination of home, office, and customer site work.

Submit your CV and a cover letter highlighting your technical customer success experience, ability to manage developer-centric accounts, and passion for driving customer outcomes. Customer Success Representative – Nutrient | Remote. Remote-first culture with flexible working hours.

A technology solutions provider in London is seeking a Technology Customer Success Lead to enhance client engagement and drive the success of their SaaS platform. You'll lead customer success initiatives across global markets, ensuring clients maximize their use of technology solutions.

You will work collaboratively across product teams to enhance user flows and customer insights, all while working flexibly in a hybrid environment. A fintech startup in Greater London is seeking a dedicated UX and customer researcher to join their Experience team.

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.

Ability to work independently in a remote environment. Fully remote position (work from anywhere within approved locations). This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. In this role, you’ll be the first point of contact for customers reporting new claims. This position is ideal for someone who thrives in a fast‑paced environment

With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Ada is an AI customer service company whose mission is to ma

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Opportunity: Head of Customer Experience. The role will scale our global customer base in 2026 to ~350k/mo patients while keeping quality painfully high without t

A leading customer success platform seeks a Customer Success Manager to drive the success of premium-tier customers in the United Kingdom. In this fully remote role, you'll manage strategic client portfolios, ensuring onboarding, adoption, and value maximization. Collaboration with internal teams is

This role will result in steep career acceleration and recognition, with a clear path from Customer Success Manager to Customer Success Team Manager and potentially Head of Customer Success. We’re looking for a Senior Customer Success Manager to help retain and grow our existing customers as the b

A leading insurance provider in Greater London is seeking a Collections and Recoveries Executive to support customers facing payment difficulties. Key responsibilities include assessing customer conditions and providing forbearance solutions. The ideal candidate should have experience in collections

Ideal candidates will have at least 2-3 years in B2B customer success, strong problem-solving skills, and a passion for helping customers succeed. This includes managing customer portfolios and collaborating with technical teams for effective implementation. This role offers flexibility with remote

A leading AI video communications platform located in the UK is seeking a Customer Support Representative to provide assistance to customers. The role involves responding to inquiries, resolving issues, and maintaining customer information.

A leading service commerce platform is seeking a Customer Success Team Lead to guide a UK-based team. This role will focus on improving customer retention, driving adoption of payments products, and optimizing onboarding experiences. The position is remote, allowing for flexibility in work location,

A leading technology firm in the UK seeks a dedicated technical customer support specialist to resolve customer technical issues. This position offers a competitive salary, equity options, and the flexibility of remote work. The ideal candidate has over 4 years of experience in customer-facing roles