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Accurately log all IT Service Desk interactions through IT Service Desk software and processes. Assist in the establishment of effective communication on all aspects of user support between other IT Service Desk functions and the wider business. The above indicated the main duties of the post, which

SaaS and consulting services for the global financial services sector. Comply is seeking a Service Desk Analyst to play a central role in delivering first‑class support to our clients. Manage day‑to‑day client support tickets via the support desk.

Responsibilities include managing guest interactions, resolving complaints, and coordinating services for long-stay guests.

Apply now to become the next Service Desk Team Leader. Role: Service Desk Team Leader. This is a hands‑on leadership opportunity where you will guide an IT Service Team, champion high‑quality customer support, and help shape a modern, efficient, and collaborative IT service environment.

As part of our dedication to customer service, we are seeking a talented First Line Service Desk Analyst to join our IT team on a temporary basis (approximately 3 months). As a Temporary Service Desk Administrator at Breedon Group, you will provide first‑line support and day‑to‑day user admini

A leading European IT service provider is seeking a Service Desk Engineer (3rd Line) in the United Kingdom.

A managed services provider is looking for an experienced IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join their office-based team in Bristol. This role requires proficiency in supporting Windows systems and Microsoft 365, with responsibilities including incident managem

Line / Service Desk / Helpdesk role. You’ll be part of a central Service Desk, acting as the. If you’re an experienced Service Desk Analyst looking for your next contract, apply now or get in touch for more details.

Wavenet, a leading managed services provider in Trafford, is looking for a dedicated Service Desk Analyst. In this role, you will be the first point of contact for customer IT support, responsible for managing service requests, maintaining data, and ensuring outstanding service delivery.

As an IT Service Desk Analyst, you will provide first‑line support to the business, acting as the initial point of contact for IT queries, incidents, and service requests. Assist the Service Desk Manager with service improvement initiatives, customer feedback programmes, and provide support and co

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. Previous experience in an MSP environment within IT support or service desk roles. IT Support Engineer – 2nd Line (Servi

Tech Pursuit is looking for a Service Desk Analyst for a permanent position in their London office, offering up to £35,000 plus benefits.

They’re looking for a Service Desk Team Lead to lead a team of 10 of 2nd line Engineers mixed between Bristol and Glasgow. MSP | Managed Service Provider | Second Line Support | 2nd Line Support | Escalation | Windows Server | Azure.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imaging hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience workin

Public Sector Resourcing, managed by AMS, is seeking a Service Desk Analyst for a 4-month contract based in London. Candidates should have Service Desk experience, customer-focused skills, and SC Clearance eligibility.

A leading IT services provider in Greater London is seeking a proactive Automation Engineer to enhance IT operations and improve service delivery. Essential skills include Service Desk operations, scripting expertise, and process improvement knowledge. The successful candidate will design, build, an

Background in service desk operations. IT Service Desk Analyst — Swindon, Permanent – £30,000 per annum. Peaple Talent is partnered with a growing catering company that requires an IT Service Desk Analyst to provide first and second line support across the Neptune business, in person, by phone

An award-winning IT company is seeking a Line 1 Service Desk Engineer to provide essential first-line technical support in a dynamic Managed Services Provider (MSP) environment. This role focuses on troubleshooting IT issues for customers, managing service requests, and providing professional suppor

A technology services firm in the United Kingdom is seeking a Service Desk Administrator to ensure high-quality service delivery. This role involves acting as the initial point of contact for end users, managing ServiceNow tickets, and facilitating effective communication among stakeholders. Candida

The ideal candidate has over 3 years of experience in end-user technical support across MAC and Windows environments, excels in customer service, and is familiar with desktop imaging and management tools. This crucial role involves ensuring the smooth operation of IT services and delivering high-qua

A leading technology recruitment firm in the United Kingdom is seeking a Service Desk Team Lead to oversee a team of 10 second line Engineers.

Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in nontech call center environment will not be considered. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level.

Own and drive SLA performance and service delivery across the service desk, supported by the Operations Manag. Improve and document service desk processes and ensure adherence to business controls (eg. Experience transforming or improving service desk operatio.

A leading IT support company in Greater London seeks a team leader to enhance client service and manage the onsite team effectively. The role involves designing development strategies, ensuring service consistency, and fostering strong client relationships.

This full-time role involves leading the Service Desk, ensuring adherence to service level agreements, and building strong client relationships. Service Desk Manager to oversee operations in Central London. Additional benefits include gym membership contributions and increased annual leave with serv

As Service Desk Engineer, you will act as a primary point of contact for IT incidents and service requests, delivering clear, calm and professional support to users. Follow structured service desk procedures and contribute to continuous service improvement. IT Service Desk or Helpdesk role.

A leading financial information services provider in London seeks a Service Desk Technician to manage IT incidents and requests.

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions.

Peaple Talent is seeking an IT Service Desk Analyst in Swindon for a permanent role with a salary of £30,000 per annum. Candidates should have 1st and 2nd line support experience, familiarity with SQL and Hyper-V, and a background in service desk operations. The position involves providing first an

A leading global IT service provider is looking for a Service Desk, Request Management Analyst to provide technical support for users. Responsibilities include delivering IT services on a rotating shift schedule, troubleshooting IT-related issues, and maintaining effective communication with users.

Experience in a service desk, help desk, or IT support environment. Experience with Jira Service Desk or similar ticketing platforms. Our Service Desk is the front line of IT at CEF.

This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across the business. Minimum of 2 years' experience working as a Service Desk Analyst or in a similar IT support role within a Microsoft environment. The successful Service Desk A

A leading electrical wholesaler in the UK seeks an IT Support professional to join their team in Durham.This role involves acting as the first point of contact for IT issues, logging and maintaining support requests, and resolving queries effectively.Candidates should possess strong communication sk

Help onboard new service desk analysts and personnel. We are currently recruiting for an on‑site Service Desk Analyst III. Help ensure that processes used by the service desk team are well‑documented and communicated.

Experience in a service desk, help desk, or IT support environment. Experience with Jira Service Desk or similar ticketing platforms. Our Service Desk is the front line of IT at CEF.

Educational Service Unit 7 is hiring a Receptionist in Greater London.

Garden Centre Team Leader Customer Service Desk & Tills. We are currently looking for a Customer Information Desk Team Leader to work in our fast‑paced and highly customer‑focused Centre. Previous customer service experience is essential as you will be the face of our Centre, supervise the till

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

Identify and implement improvements to Service Desk processes. Reports to: Service Desk Team Lead. As an IT Service Desk Analyst, you’ll be the first point of contact for IT support across the bank, helping colleagues with day‑to‑day technical issues while learning how an enterprise IT functio

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

Hampshire Trust Bank is looking for an IT Service Desk Analyst on a 12-month fixed-term contract.

A leading service provider in the UK is seeking a Service Desk Analyst to join their team in Warrington with remote flexibility.

As a IT Service Desk Technician you will act as first line support for university staff, student, and visitors, utilising various communication channels such as live chat, self service, telephone, email, and in person interactions to meet user requests, provide assistance, and resolve incidents and

A global hospitality company in the United Kingdom seeks a Guest Service Agent responsible for delivering outstanding service in food and beverage outlets. The ideal candidate should have experience in customer service, strong communication abilities, and a commitment to high standards.