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Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Help ensure that processes used by the service desk team are well-documented and communicated. Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Provide high-quality Service Desk support ensuring timely resolution of user issues and service requests. Manage and resolve incidents and service requests logged through Service Desk platforms ensuring high customer satisfaction. Seeking a Senior Service Desk professional with 3 to 5 years of exper

We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record customers. As a Service Desk Analyst you will provide 1st line support for our Service Desk, communicating with customers via telephone, email, and using our support

A technology services provider in London is seeking a Service Desk Analyst to support their Tech Operations Team with first line support and incident management. Candidates should have a solid service desk background with technical support experience in Windows 11 and Mac OS, along with a passion fo

A tech-enabled business service provider in Greater London is hiring a Service Desk Analyst to support their rapidly growing Tech Operations Team. Ideal candidates have previous experience in Service Desk roles and knowledge of Windows 11.

Support / Level 2 Service Desk Analyst / On-site. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Proven ticket handling experience in a busy service desk environment.

A leading tech company is seeking a Service Desk Analyst to provide exceptional 1st line support within the Health and Care service desk team.

An established IT services provider in Sheffield is seeking a Service Desk Engineer to join their team. The role involves troubleshooting Windows and Microsoft 365 issues, responding to user support requests, and managing service tickets.

Join our Team as a Managed Service Desk Engineer - T2!. The Managed Service Desk Engineer - T2 is a key point of contact for our converged customers with cloud-based IP telephony solutions. Customer‑focused and passionate about service.

A leading food services provider in the United Kingdom is seeking a Service Desk Analyst to join their Digital & Technology team in Birmingham. In this fast-paced role, you will provide first line IT support for internal users, addressing hardware and software issues, logging incidents, and ensuring

Log, classify, and prioritize incidents and service requests. Maintain clear and accurate records of all support interactions in the IT service management tool. Develop your technical and customer service skills with guidance and training from senior team members.

Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. Service Desk Analyst – Hospitality Team. Wanstor stands at the forefront of th

An energy company based in the United Kingdom is seeking a Senior IT Service Desk Analyst to join their team in Glasgow.

A leading Managed Service Provider is seeking a proactive Service Desk Analyst to deliver high-quality IT support. This role involves being the first point of contact for incidents and service requests in a shift-based, 24x7 operation.

Log, prioritise, and manage incidents and service requests using the service management system. Experience working on a busy service desk providing 1st and 2nd line support to 250+ users. Excellent communication and customer service skills.

A regional building society in Saffron Walden seeks a Service Desk Analyst to provide first-line IT support. The role requires strong customer service skills, a proactive attitude, and a full UK driving licence for commuting.

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. Consistent approach to all service desk calls. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process).

A leading recruitment firm seeks an experienced Desktop Support Engineer in Greater London. The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices.

The IT Service Delivery team (which includes the IT Service Desk) consists of 20 staff. The IT Service Desk is responsible for providing a professional and high quality service to the firm’s internal staff. IT Service Desk Analyst sought to provide 1st line IT support.

Responsibilities include managing technical issues, supporting core platforms, and maintaining service quality.

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

A global leader in financial information services is seeking a Chatbot Technical Lead to spearhead the development of an AI-powered Service Desk Assistant in London.

A leading renewable energy company is seeking a Senior IT Service Desk Analyst to join their Glasgow team. This role focuses on solving IT issues, providing high-quality customer service, and technical support across multiple sites. Candidates should have strong skills in Windows operating systems,

A leading technology organisation in the UK is seeking an IT Service Desk Lead to ensure the effective operation of its Service Desk. The ideal candidate will have over 5 years of experience, a strong understanding of ITIL practices, and proven skills in service management. Responsibilities include

Proven experience as a Service Desk Engineer. Expertise in Microsoft Windows Server/Desktop Environments. Shared computing environments (RDS/Azure Virtual Desktop).

A leading tech recruitment company is seeking a Service Desk Analyst to provide 1st line support to GP Electronic Record customers. Join a team dedicated to making a real difference in healthcare services.

A leading food service company is seeking a Service Desk Analyst to provide bilingual support (English and French) for internal users. The role involves troubleshooting incidents, ensuring high service quality, and working with tools like ServiceNow. The ideal candidate will have a background in IT

You will coordinate service desk operations, ensuring effective resolution of incidents and high user satisfaction. A leading recruitment agency in the UK is seeking a proactive Shift Leader Service Desk Support Engineer to manage a team providing 24/7 IT support.

A leading managed service provider in the UK is seeking a Technical Lead for their IT Service Desk. You'll be responsible for mentoring service desk engineers, managing daily operations, and implementing best practices.

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

Reporting to the Service Desk Team Leader, you will be responsible for providing technical product support to users of our products and services and for the provisioning of these services. Service Desk Engineers are also expected to be part of the on‑call rotation. ITSM tooling experience (FreshSe

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Keep up to date with AI technologies at both a technical and user le

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstanding customer experience. Support recruitment, onboarding, and st

Are you passionate about delivering a high‑quality user‑centric service? As a Service Desk Analyst, you will be an essential part of the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. Previous experience in a similar Service Desk or IT

Your expertise in quoting, estimating, and sourcing will ensure projects are delivered efficiently and profitably, while your strong administrative skills will support seamless operations across the service desk and project teams. Collaborate with service desk staff, technicians, project managers, a

You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). In accordance with Service Desk procedures monitors Service Desk queue to ensur

A leading IT service provider in the UK is seeking a Service Desk Analyst to join their Support Desk team.

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Work on incidents and service requests. Active Directory Domain Services.

A prominent construction materials company is seeking an IT Service Desk Analyst based at their Derbyshire office.

We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing 24/7/365 support for end users. Lead and coordinate the activities of a team of service desk technicians, ensuring that all incidents an

A recruitment agency is seeking a 2nd Line IT Service Desk Engineer to deliver exceptional customer support via phone, live chat, and email. Ideal candidates should have experience with ITIL service desk operations and possess excellent communication and organisational skills.

As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you will join our world‑class support team and be responsible for end‑user hardware and software support, including onboarding activities such as hardware/software configuration and distribution. Help ensure that processes used by

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and