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🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍♀️ Reports To : Danielle, Salon Owner 🧑🤝🧑 Supervises : Nail Techs, Hair Stylists, Front Desk
At Kennedy’s of Barbican, the roles of waiter and sales assistant are integral to delivering the restaurant’s reputation for friendly, efficient service in its casual, welcoming atmosphere. Based on typical responsibilities for these roles in a traditional British restaurant like Kennedy’s, here’s a description of each: **Waiter Role** - Customer Interaction : Waiters greet and seat customers, creating a warm and approachable vibe. They take orders, explain menu items (e.g., fish and chips, pies, or vegetarian options), and offer recommendations, ensuring diners feel informed about the fresh, sustainable seafood and other dishes. - Food and Beverage Service : They serve food and drinks promptly, ensuring dishes like cod with hand-cut chips or sticky toffee pudding are presented well. Waiters also handle special requests, such as dietary accommodations, and check in with guests to ensure satisfaction. - Table Management : Responsibilities include setting tables, clearing plates, and maintaining a clean dining area, both indoors and on the outdoor terrace. During busy periods, like the Whitecross Street food market rush, waiters manage multiple tables efficiently. - Team Coordination : Waiters liaise with kitchen staff to ensure accurate and timely order delivery. They may also assist with takeaway orders, coordinating with delivery platforms like Just Eat or Uber Eats. - Upselling and Engagement : They promote specials, desserts, or drinks to enhance the dining experience and boost sales, while maintaining a friendly, non-pushy demeanor. - Skills and Qualities : Waiters need strong communication, multitasking, and customer service skills. Patience and adaptability are key, especially during peak times when service can slow due to high demand, as noted in some reviews. Knowledge of British cuisine and the menu’s offerings is essential. **Sales Assistant Role** - Takeaway and Counter Service : At Kennedy’s, a sales assistant likely focuses on the takeaway side, handling walk-in orders for fish and chips, pies, or burgers. They ensure orders are accurately prepared, packaged, and handed over promptly. - Customer Interaction : They engage with customers at the counter, answering questions about the menu, portion sizes, or prices (e.g., fish and chips at ~£11.95). They may also process payments and manage phone bookings for dine-in or takeaway. - Order Coordination : Sales assistants work with delivery platforms, ensuring orders are correctly assigned to drivers for services like Deliveroo or Uber Eats. They may also handle online order inquiries. - Stock and Display Management : They ensure the counter area is clean and well-stocked with condiments (e.g., Heinz sauces) and takeaway supplies. They may assist with displaying menu items or specials to attract customers. - Skills and Qualities : This role requires efficiency, attention to detail, and strong interpersonal skills. Sales assistants must handle fast-paced environments, especially during busy market hours, and be comfortable with digital order systems. **Shared Aspects** - Both roles contribute to Kennedy’s reputation for down-to-earth, welcoming service, as highlighted in reviews. They require teamwork, as staff collaborate to manage the restaurant’s open-plan dining area, outdoor terrace, and takeaway operations. - Work Environment : The roles involve working in a lively setting near the Barbican Centre, with shifts covering Monday to Thursday and Saturday (12:00 AM–9:30 PM), Friday (12:00 AM–10:00 PM), or Sunday (12:00 PM–9:00 PM). Flexibility is needed for evening and weekend shifts. - Qualifications : No formal qualifications are typically required, but prior experience in hospitality, a friendly demeanor, and the ability to handle a diverse customer base (locals, tourists, families) are valued.
We’re not just a pizzeria — we’re a slice of Rome right here in the heart of London! We serve more than just incredible Roman-style pizzas — we’re bringing the full experience of Roman cuisine to London, and now we’re looking for a Head Chef to lead our passionate kitchen team. With a focus on traditional recipes, top-quality ingredients, and a wood-fired oven at the heart of our kitchen, we’re building something truly special. If you're ready to take charge, inspire others, and bring real Roman flavour to every plate — this is your moment. What You’ll Be Doing: Lead and inspire our kitchen team with energy, skill, and professionalism. Oversee the preparation and presentation of all menu items — from Roman-style pizzas to appetizers and desserts. Ensure every dish meets our high standards for taste, quality, and authenticity. Manage kitchen operations, from stock control to food safety and hygiene. Work closely with suppliers to source the freshest, most authentic ingredients. Develop seasonal menus and specials that celebrate Roman tradition while adding your creative twist. Maintain a smooth, efficient kitchen environment — even during the busiest shifts. Train and mentor team members, fostering growth and maintaining a positive, motivated team culture. What We’re Looking For: Proven experience as a Head Chef or Senior Chef in a fast-paced kitchen. Deep knowledge and passion for Roman/Italian cuisine (bonus if you're familiar with "al mattarello" technique!). Strong leadership skills with the ability to manage and motivate a diverse team. Confidence in operating and managing wood-fired ovens. Excellent organizational and communication skills. Commitment to upholding hygiene and safety standards at all times. Creativity, dedication, and a desire to make your mark on the menu. What’s in It for You: Competitive salary and performance-based bonuses. A leadership role in a growing, authentic Roman pizzeria. The opportunity to shape the kitchen and the menu from the ground up. A friendly, food-loving team that values passion and innovation. Room to grow with us — as we expand, your role can too. Are you ready to lead a kitchen that brings the true flavours of Rome to life? Join us — and let’s cook up something unforgettable. 🍕🇮🇹
We are a well-established private dermatology medical practice and skin aesthetics clinic in Central London, looking for an experienced and talented aesthetics nurse to join our team. The individual provides a personalised service to each patient, offering expert advice and guidance to support and assist patients in improving their skin concerns. We are recruiting a highly motivated qualified experienced skin aesthetics nurse, preferably a prescriber. The candidate has a keen interest and passion for skin care treatments and products, skin health, medical aesthetics and helping patients. We pride ourselves in patient care and exceptional personalised service. We invite you to join our dynamic small team and exciting environment. As we are a small clinic, the role requires flexibility and a range of activities in the day-to-day functioning of it. We offer non-invasive skin aesthetics treatments and a select range of skin care products brands from our clinic and online presence. The candidate is results driven and assists with growing the clinic and patient base. ROLE AND RESPONSIBILITIES As a small and growing practice, the candidate’s role is varied and offers general assistance to the team. The aesthetics nurse meets and greets patients, conducts skin assessments, develops treatment plans and goals, advises patients on appropriate skin treatments and products, and carries out various treatments. Awareness of general skin conditions and familiarity with skin care product brands e.g. Obagi, ZO, iS Clinical etc. is an advantage. The candidate is organised and self-motivated, ensuring smooth running of the clinic and day to day management to a high standard. Clinic role includes: Patient bookings, registrations, treatment notes, patient records, photos, consent forms. General administration Managing patient enquiries Invoicing and payments Stock and product usage management Punctual and time efficient Experience with treatments such as: Medical facials Peels Microneedling LED light treatments Dermal fillers and anti-wrinkle treatments Vitamin infusions Profhilo PRP (Platelet Rich Plasma) Mesotherapy Skin boosters Polynucleotides and Exosomes Laser Virtual consultations are conducted as scheduled. The candidate participates and supports events, social media and various initiatives to promote the clinic. EDUCATION, REGISTRATIONS, EXPERIENCE Up to date CV V300 Nurse prescriber registration with the Nursing & Midwifery Council (NMC) Level 7 Diploma in Facial Aesthetics is preferable Indemnity insurance Two Letters of Reference with contact details from most recent workplaces Disclosure and Barring Service certificate Valid to work in the United Kingdom Training Certificates, Qualifications and Courses Post qualification experience Should you wish to apply, please get in touch with our team.
- Greeting customers who enter the shop. - Be involved in stock control and management. - Assisting shoppers to find the goods and products they are looking for. - Being responsible for processing cash and card payments. - Stocking shelves with merchandise. - Answering queries from customers. - Givi
WHO YOU ARE: - Someone passionate about cooking with a strong knowledge of Italian cuisine and an excellent eye for detail. - A respectful and thoughtful professional who is punctual and has a strong work ethic, driven by high standards and who consistently shows the best example of conduct. - A team player and leader with good communication skills, who is enthusiastic about teaching and passing on their knowledge, but also open to learning from others. - A competent and energetic cook who is comfortable with all sections of the kitchen, and is a fast learner if there are any areas which need improvement. - Someone creative and organised with good time management and multitasking skills, and the ability to work well under pressure. YOU MUST HAVE: - 3+ years’ experience as a sous chef or chef. 2+ years’ experience with Italian cuisine. Good level of oral proficiency in English and/ or Italian language. Familiarity with industry best practices. Any food specific education or certification an advantage. TASKS INCLUDE: - Prepare, cook, and present food in line with the required standards of Sapore Vero. - Supporting the company in developing new menus & weekly specials. - Monitor food production to ensure consistent quality of portion size. - Take ownership of the kitchen management in the absence of the Head Chef. - Follow relevant hygiene and health & safety guidelines. - Organise food, supplies, and utensils within the kitchen and in the fridges. - Stock control. - Following FIFO procedure to reduce waste of food stock. - Keep all designated areas in the kitchen clean and tidy before, during, and after the service accordingly with hygiene standards. - Check that appliance and fridges are at the required temperatures and properly closed before leaving. - Regularly clean and monitor kitchen appliances. - Work with the kitchen porter and pizza chefs to ensure the smooth running of service. - Coordinate take away orders with the pizza chef and floor staff to provide drivers with correct food. - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees. - Any other duties as assigned related to this position.
Milan Tyre UK LTD is a well-established retail and wholesale tyre company based in London. We specialize in high-quality car tyres, alloy wheels, and automotive parts. As we expand our operations, we are seeking an experienced Business Support Manager to join our team. This is a fantastic opportunity for a dynamic and driven individual with a solid background in the tyre industry and international trade. Key Responsibilities: - Oversee day-to-day business operations and support the Director in strategic planning and execution. - Manage procurement and stock control to maintain optimal inventory levels of car tyres, alloy wheels, and automotive parts. - Coordinate international import and export activities, including documentation and compliance. - Build and maintain strong relationships with suppliers and logistics partners, both locally and internationally. - Provide high-quality customer service support and resolve client queries efficiently. - Monitor and improve internal processes for efficiency and cost-effectiveness. - Support the finance team with budget tracking, invoicing, and supplier payments. - Maintain accurate records and reports related to stock, orders, and supplier contracts. - Ensure compliance with company policies, industry regulations, and health and safety standards. - Travel to domestic and international suppliers, trade shows, and business meetings as required. Skills & Experience Required: - 3–5 years' experience in a management or senior supervisory role in the tyre industry. - Proven experience in international import and export of tyres and alloy wheels. - Excellent customer service and communication skills. - Strong attention to detail and a commitment to high standards of quality. - Capable of working independently and collaboratively within a team. - Proficient in English and advanced in Arabic. - Full, valid, and clean UK Driver’s License. - Willingness and ability to travel extensively, including overseas. Why Join Us? - Competitive salary package - Opportunity to work in a growing and dynamic business - Friendly and supportive team environment - Career development opportunities within the company Be part of a company that is passionate about quality, customer satisfaction, and international growth. We look forward to hearing from you! How to Apply: Interested candidates are invited to submit their CV and a cover letter explaining their suitability for the role.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
Indegno is an Italian street food establishment from Bologna. We specialize in crescentine (Bologna style sandwiches) and fried tortellini. We are actually the first crescentineria in Italy (or anywhere else for that matter) and we have chosen London as our first project abroad. We have been awarded Best Street Food 23/24 by Gambero Rosso and 6th best street food in Italy by Top50 Italy. Want to join our team? Indegno is looking for a vibrant and people-oriented individual to join our UK team - Role Overview: As the face of Indegno, you'll play a pivotal role in connecting with our wonderful customers and ensuring a smooth flow of service. Your primary responsibility will involve interacting with our guests, taking orders while keeping the queue moving efficiently, doing stock take and helping with food prep. - Key Responsibilities: - Interact and engage with customers, taking orders with a smile and providing exceptional service. - Rotate across different stations, including preparing and frying crescentinas and managing the cash register. - Maintain speed and accuracy in cash handling, remembering customer orders to enhance service. - What We Offer: Competitive hourly pay: Regular hours: £12.50GBP Overtime: £13.50GBP A dynamic work environment with opportunities to rotate roles and keep things interesting. A minimum of 20 hours and a maximum of 40 hours per week to fit your schedule. - Requirements: Friendly and outgoing personality with a passion for customer interaction. Ability to handle multiple tasks efficiently in a fast-paced environment. This is a fantastic opportunity to join a lively team and be an integral part of Indegno's customer-focused experience!
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
Looking for a highly motivated person to book keep, liaise with suppliers (and customers where needed) and keep on top of invoices, purchase orders, stock, receipts and supplier payments. - must be familiar with xero software - previous stock control experience - dedicated to customer service - black belt in organisation - able to create cash flow forecasts and management accounts / business snapshot / shareholder reports
The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.
It's a perfect step-up opportunity for an experienced Sous Chef to try themselves in their first leadership role. This role reports to the group Executive Chef. Counter Notting Hill is a Mediterranean open-fire restaurant, It is a distinctive venue where our exceptional menu brings together the rich flavours of the Aegean in a collection of sharing platters. Every dish reflects the essence of the region and draws inspiration from the childhood of our Executive Head Chef, Kemal Demirasal, embodying the core of what we do. - What You’ll Do: - Planning and directing food preparation. - Lead by example, ensuring high standards of quality, consistency, and presentation in every dish. - Collaborate on menu development, bringing fresh ideas and creative solutions to the table. - Manage inventory, including ordering supplies and maintaining stock levels to ensure smooth kitchen operations. - Supervise and mentor junior kitchen staff, providing guidance and support to help them grow in their roles. - Uphold all health and safety regulations within the kitchen, ensuring a clean and safe working environment. - Continuously strive for improvement, seeking out ways to enhance our offerings and the efficiency of the kitchen. **You have:** - Minimum 2 years of previous experience as a Sous Chef or in a similar role within a high-volume kitchen . - A genuine passion for cooking and a deep understanding of various culinary techniques and styles. - Strong leadership and communication skills, with the ability to motivate and manage a diverse team. - Ability to work under pressure, staying calm and focused during busy service periods. - Flexibility to work evenings, weekends, and holidays as required. - Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards. Why Join Us: - Opportunity to work in a creative and supportive environment where your input is valued. - Potential for career growth and development within our expanding company. - Competitive salary, plus benefits such as WPA cash plan insurance , Hospitality Rewards , Free lunch at work, Refer a Friend scheme - The chance to be part of a passionate team that prides itself on delivering exceptional dining experiences.
Hi, I’m Rotsen co-founder of El Pollote. After years of building this place with my partner Katherine, we’ve reached a point where we need someone to step in and lead the day-to-day operations so we can focus on the bigger picture. This isn’t just a job post. It’s us being real: we’ve built something we care deeply about, but we can’t do it alone anymore so we’re looking for an experienced, driven and hands-on General Manager to take charge of our Carnaby Street location and help lead El Pollote into its next chapter. About El Pollote El Pollote is a bold and unapologetic celebration of Latino flavour and street energy, served through award-winning food, vibrant cocktails and a team that brings the vibe every day. We're not a typical fried chicken joint, we're something different, something louder, something that lives and breathes passion and pride. We're proud to be independent, immigrant-built, and flavour-first. Our food is made from scratch, our culture is rooted in Latin America and our energy comes from the streets we grew up in. What You’ll Do • Take full responsibility for day-to-day operations at our Carnaby Street restaurant. • Lead and develop our front and back-of-house teams with confidence, fairness and energy. • Manage stock, rotas, cost control and systems with precision. • Maintain high standards of hospitality, hygiene and overall customer experience. • Support recruitment, training and onboarding of new team members. • Report directly to ownership and work closely to shape the future of the business. • Help us evolve while protecting the core values that made El Pollote what it is. What We’re Looking For • Proven experience as a General Manager in a busy, high-pressure restaurant. • Strong leadership and communication skills, you lead by example! • A head for numbers and systems and a heart for people. • Someone comfortable taking ownership, not just following orders. • Passion for hospitality, Latino culture, and creating great experiences. • Fluent in English and Spanish(required for team communication). What We’re Offering • Salary: £40,000 – £45,000, depending on experience. • Performance bonus structure tied to revenue, staff retention and guest experience. • Full creative involvement in the future of the brand. • Staff meals, discounts and a role you can genuinely make your own. • A workplace where your voice matters and where we work hard but never fake it. INTERVIEWS WILL TAKE PLACE IN JUNE We’re hoping to start the new year with the right person in place. If this sounds like a challenge you’re ready for or you know someone who fits the bill, then please get in touch!
Duties and Responsibilities: · Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service standards. · Schedule staff shifts and manage employee performance, providing feedback and conducting performance evaluations. · Stay informed about new products, trends, and competitors in the card and gift industry to provide valuable insights and recommendations. · Ensure the store is clean, organized, and visually appealing, adhering to company standards for merchandising and displays. · Oversee inventory management, including stock ordering, receiving, and merchandising to ensure optimal product availability. · Manage daily operations, including cash handling, banking, and maintaining accurate financial records. · Plan and execute in-store promotions and marketing initiatives to attract customers and boost sales. · Prepare and manage the store budget, monitoring expenses and revenues to ensure financial targets are met. · Participate in community events and initiatives to promote the store and its offerings. · Address and resolve any conflicts or issues that arise among staff or with customers in a professional manner. Skill/experience/qualifications: · Ability to lead, motivate, and develop a team, fostering a positive and productive work environment. · Excellent verbal and written communication skills. · Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain store operations efficiently. · Proficiency in budgeting, financial reporting, and inventory management. · Previous relevant experience. · A relevant bachelor’s or master’s degree.
Refill the minibar in all the 157 bedrooms of the hotel, arrange the stock, keep tidy the pantries storages, collect delivery and any other duty as required from the Line Manager.