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Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Assistant Boutique Manager London £55,000 - 60,000 + great package About the Role: To support the management of our luxury boutique. The ideal candidate will have a strong understanding of luxury retail operations, exceptional client service skills, and a passion for menswear tailoring and ready-to-wear. This is an excellent opportunity to progress your career in a high-end retail environment. Key Responsibilities: • Assist the Boutique Manager in all aspects of daily boutique operations., • Lead, motivate, and develop a team to achieve sales targets and deliver exceptional customer experiences., • Maintain high standards of visual merchandising, store presentation, and inventory management., • Build and nurture strong relationships with clients, ensuring a personalised and memorable service., • Support stock management, including ordering, replenishment, and stocktakes., • Assist in recruitment, training, and performance management of boutique staff., • Ensure adherence to company policies, procedures, and brand standards., • Contribute to achieving sales goals through effective team management and active selling. Key Requirements: • Proven experience in luxury retail, preferably in menswear tailoring and ready-to-wear., • Previous experience in a assistant management role is highly desirable., • Strong understanding of clienteling and building lasting relationships with high-net-worth clients., • Excellent communication, leadership, and organisational skills., • Commercially driven with a results-oriented approach., • Flexible and adaptable to the demands of a luxury boutique environment., • Proficient in retail systems, MS Office, and stock management tools. Benefits: • Competitive salary and performance-based incentives., • Opportunity for career progression within a prestigious luxury retail environment., • Staff discounts and access to luxury products.

For Repair Care, we are looking for a Merchandiser Account Manager. In this role, you are responsible for strengthening Repair Care’s presence within merchant branches across your region. You ensure high standards of product merchandising, deliver training to merchant staff and contractors, and support the growth of merchant relationships that contribute to sales development. How you make the difference As Merchandiser Account Manager, you are Repair Care’s representative on the shop floor. You make sure products are visible, well presented and correctly positioned within merchant branches, while also building strong relationships with branch teams and identifying commercial opportunities in the market. In this role, you combine relationship management, merchandising and training with a strong commercial mindset. By staying close to merchant environments and understanding what happens in the branch, you help strengthen Repair Care’s visibility, product availability and sales potential in your region. What your agenda looks like • You build and maintain strong relationships with merchant branches across your region and support the onboarding of new locations., • You ensure products are presented in line with agreed merchandising standards, keep point of sale materials up to date and make sure product visibility in store is strong., • You deliver product training to merchant staff and organise demonstrations and workshops for contractors and end users., • You identify new dealer opportunities, support dealer set-up and generate leads that contribute to regional sales growth., • You gather feedback on competitor activity, customer behaviour and product performance, and record your visits and insights in Salesforce., • You work closely with internal colleagues on promotions and initiatives and represent Repair Care at trade events, in-store activities and regional industry events. Your team You work closely with colleagues across the commercial organisation and coordinate regularly with marketing and other internal stakeholders. In this role, you play an important part in connecting merchant execution with wider commercial objectives and regional growth. What makes you a great fit Experience • Experience in merchant sales, merchandising or account management within the construction or building materials sector, • Understanding of merchant distribution channels Skills and personal style • Strong relationship-building and stakeholder management skills, • Good sense of merchandising and retail presentation, • Comfortable delivering product training and demonstrations, • Able to generate leads and develop commercial opportunities, • Confident in interpreting sales data and reporting insights, • Practical, proactive and comfortable working independently in the field What’s in it for you • Joining a close-knit and supportive team with a strong collaborative culture, • Working for a premium brand with an excellent reputation in the market, • Being trusted with real autonomy to manage and grow your territory, • Receiving high-quality training and ongoing development to build your commercial and technical expertise, • Having the opportunity to make a visible impact in a growing business where your contribution is recognised, • Working within an international group environment through Bolton, providing exposure to broader business initiatives and best practice, • Enjoying variety and independence in a field-based role where no two days are the same, • We believe in empowering our people, recognising performance, and creating an environment where talented individuals can thrive. About Bolton Bolton Group is an Italian family-owned multinational company with a portfolio of more than 60 quality brands, distributed in over 150 countries around the world. The group operates across several sectors, including food, home care, adhesive, personal care and beauty products. At Bolton, entrepreneurship, responsibility and a long-term vision are key. The company combines the strength and stability of an international group with the agility and spirit of a family business. This creates an environment where collaboration, ownership and sustainable growth are strongly valued. About Repair Care Repair Care is part of Bolton Adhesives and is specialised in sustainable repair and maintenance solutions, with a strong focus on preserving and restoring timber. The company supports professional users with innovative systems, technical expertise and training, helping customers extend the life of buildings and components in a smarter and more sustainable way. Working at Repair Care means being part of an organisation where technical knowledge, practical support and customer focus come together. You will join an ambitious and internationally connected environment in which collaboration, expertise and long-term value creation are central.

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

As an Assistant Store Manager at Aldi, you’ll need lots of energy, have great leadership skills and a passion for success (just like us). With experience of managing a team in a target-driven environment, you’re able to take control, supporting the team to deliver consistent store standards whilst tightly controlling costs. You will be responsible for achieving the highest sales possible, whilst ensuring an efficient and co-operative working environment. Our Assistant Store Managers are passionate about doing well, driving high performing teams to deliver excellent customer service. Key Responsibilities: • All aspects of employee management, development, and people performance, • Strong operational mind-set with the ability to make short and long term business decisions, • Providing excellent customer service and maintaining consistent high standards, • Strong leadership skills and due diligence, • Passion for success and ability to motivate employees, • Minimising costs and optimising productivity, • Management of company property, cost control and sales figures, • Regular communication with the Area Manager to ensure best practice in sales development, stock control and financial management of the store What you'll get in return: • £38,525 rising to £45,420* after 4 years., • Flexible 32/36/40-hour contracts are on offer which can be worked across 4 days or 40/45-hour contracts which are worked across 5 days (both including weekends). Your salary will be pro-rata, • 4 weeks annual leave plus bank holidays (rising to 5 weeks after 2 years), • Full training provided for your first 3 months with us, continued support throughout your career with Aldi, • Company sick pay scheme, • Pension, • Company maternity, paternity and adoption leave after 2 years, • Long service rewards, • All employees have access to a 24/7 online wellness portal offering information and guidance on (Physical, Mental, Nutritional, Financial and Social), as well as other wellbeing related benefits, • Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, we also offer 32, 36, and 40 contracts and in these instances the salary offered would be pro-rated.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Harrods Knightsbridge. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Mode Search is supporting a leading luxury retail business in the search for a Supervisor to join their flagship multi-brand boutique environment. This is an exciting opportunity to take on a key leadership role within a high-performing store, driving sales, client experience, and team development while contributing to innovative commercial initiatives. Based in Covent Garden, this position sits within a large flagship setting featuring multiple boutique concepts. The leadership structure includes a Store Director, several Assistant Store Managers, and a team of Supervisors. The role reports directly into senior store leadership and plays a pivotal part in both operational execution and people management across designated areas of the business. The Role • Support the Store Manager and senior leadership team in the day-to-day running of the store, taking ownership of delegated areas and ensuring full accountability, • Lead, motivate, and develop the team, fostering a high-performance culture and delivering exceptional client experience, • Drive sales performance through active floor presence, client engagement, and execution of commercial initiatives, • Guide and support colleagues across different product categories, ensuring strong brand representation and service standards, • Plan and execute in-store events and client activations to drive engagement and revenue, • Identify training needs within the team, delivering coaching, feedback, and development plans to enhance performance, • Monitor KPIs, including sales targets, client experience, CRM activity, and operational compliance, • Contribute ideas and initiatives to elevate store performance and positioning within a competitive luxury market, • Ensure high standards of visual merchandising, stock control, and operational processes are consistently maintained Requirements • Must be a current Supervisor within a luxury retail environment, • Proven track record of delivering strong sales results and leading teams effectively, • Strong leadership and delegation skills, with the ability to inspire and develop others, • Experience with client relationship management (CRM) and delivering elevated client experiences, • Background in organising and executing events and in-store activations, • Commercially aware with the ability to identify opportunities and implement new ideas, • Strong organisational and communication skills, with attention to detail, • Experience across visual merchandising, stock management, and operational processes To apply, please email Please note that due to the volume of appicaltions only successful candidates will be contacted.

TRUDON is a French luxury brand, founded in 1643 and formerly official supplier of the French royal court. To this day, Maison Trudon has developed a strong savoir-faire in developing sophisticated interior scents in various forms, principally candles as well as an acclaimed line of fine fragrances. We are looking for Sales Associates to support the team at Selfridges. People Responsibilities • Contribute actively to the store sales, providing a remarkable service to all, supporting the management team, and representing the brand and image, • Ensure customer satisfaction, engagement, and maintenance of the qualitative standards required by the brand, • Network in the community to drive sales and traffic to the boutique, • Actively develop new clients and consistently strengthen existing client relationships, • Participate in maintaining a positive work environment, • Partner closely with Store Manager and HQ to drive sales goals and support team trainings Operational Responsibilities • Contribute to operations, such as stock control and inventories, • Process customer transactions at the cash desk, • Receive and process deliveries, including prepare and organize deliveries and shipments to clients You have... • 2+ years experience in selling, luxury goods preferred, • Strong clienteling ability, • Strong sales performance, • Retail operations expertise, • Ability to occasionally work evenings, holidays and weekends You are... • Adaptable and curious, • Committed and reliable, • Driven and proactive in approaching challenges, • Passionate about fragrance, • Motivated to inspire clients with your expertise

SUPERVISOR LUXURY FINE WATCHES & JEWELLERY CENTRAL LONDON £35K - £37K + Bonus + Commission Outside The Box Recruitment is currently headhunting for an experienced SUPERVISOR OR SENIOR SALES CONSULTANT who ideally comes from LUXURY FINE WATCHES & JEWELLERY OR LUXURY FASHION / HOSPITALITY background. An exciting time to join our client who is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The focus for the Supervisor is to support the management team and lead, motivate, develop, and drive the sales team to success. The Role: • Reporting to the Boutique Manager and Assistant Manager responsible for a team of 20+ Sales Consultants, • Brand ambassador, • Delivering exceptional clientelling services,, • Achieving all targets and KPI’s, • Leading and motivating a dedicated sales team, • Overseeing operations, administration,, • Performance managing, training and developing,, • Attending networking / events to help promote the store, • Attention to detail with store and team presentation, • Liaising with head office, • Very security conscious Ideal candidate: • Minimum 1yrs+ experience as a Supervisor or 2 yrs experience as a Senior Sales Consultant ready to step up. Ideally in luxury fine watches /jewellery or fashion / hospitality., • Passionate and knowledge of in Watches & Fine Jewellery is ideal, • Able to demonstrate success at selling and mentoring/ coaching a team of 10+ staff, • Sales driven and determined to succeed, • Passionate about people management - lead, motivate, develop and drive the team to success, • Positive can-do attitude - able to build positive relationships, • Articulate with an excellent command of English both written and spoken any additional languages would be desirable but not essential, • Smart and well-groomed in appearance., • Flexible to attend after work networking events to promote the store and build relationships with B2B and B2C Additional to the basic salary is: Commission, 10% bonus, healthcare benefits, pension, discount To be a part of this expanding company please register your interest by emailing your CV to or call direct 07506730738. Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

About Maison Crivelli “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals the beauty of your daring personality. Role Overview As Multisite Team Leader, you will be responsible for managing the daily operations across multiple Maison Crivelli retail locations in London, leading and supporting a team of Brand Ambassadors to deliver consistently high standards of customer service and achieve sales objectives. You will act as the primary contact for customers, team members, and senior management, providing guidance, training, and motivation to ensure smooth operations and an exceptional client experience. This role requires mobility between locations and the ability to adapt quickly to different store environments and teams. Key Responsibilities 1. Leadership & Team Management • Support and influence multiple teams across different retail locations, adapting leadership style to each environment., • Build strong relationships with host store management teams across all locations., • Lead, motivate, and support the team to meet and exceed individual and collective sales targets., • Create a positive, collaborative, and professional working environment., • Deliver ongoing training and coaching to ensure the team is well-informed about our products, brand values, and service expectations., • Act as a role model in sales, customer engagement, and presentation., • Conduct regular performance reviews and provide clear, constructive feedback., • Ensure team members are confident in day-to-day operational duties, including stock handling, till management, and counter maintenance. 2. Customer Experience & Sales • Uphold Maison Crivelli’s high standards of service by delivering a warm, tailored, and memorable experience to every client., • Lead by example in offering bespoke fragrance consultations and building long-term customer relationships., • Handle customer queries and complaints with professionalism and a solution-focused approach., • Maintain all fragrance counters to reflect the elegance and quality of a luxury brand, well-stocked, clean, and visually appealing., • Develop and maintain client relationships across multiple locations, driving repeat business and cross-site loyalty. 3. Operational Excellence • Supervise all opening and closing procedures, ensuring operational tasks are completed efficiently and correctly., • Monitor and manage stock levels accurately, resolving discrepancies and supporting timely replenishment., • Ensure compliance with operational processes, including accurate till management and adherence to multisite policies., • Support the execution of in-store marketing activities, displays, and promotional campaigns., • Uphold high standards of organisation and cleanliness across all areas of the counters. 4. Sales Analysis & Reporting • Track and evaluate sales performance on a daily, weekly, and monthly basis., • Share performance insights, customer feedback, and stock concerns with the Area Manager., • Assist in developing action plans to boost sales and overall performance across counters. 5. Compliance, Health & Safety • Ensure all operations comply with all relevant health & safety policies across multiple locations, as well as Maison Crivelli’s company procedures., • Maintain the security of all counters, stock, and sales revenue during all operational hours., • Report any security or health & safety concerns immediately and accurately. Skills & Qualifications • Previous experience in luxury retail, ideally within the fragrance or beauty sector., • Strong leadership skills with the ability to coach, develop, and inspire a team., • Excellent interpersonal and communication skills, with a natural flair for building rapport., • Target-driven with a commercial mindset and proven ability to achieve sales goals., • Passion for fine fragrance, luxury products, and delivering an exceptional customer journey., • Able to remain composed and efficient in a high-pressure retail environment., • Organised and detail-oriented, with strong multitasking abilities., • Flexible and willing to work varied shifts, including evenings, weekends, and public holidays., • Experience working across multiple locations or the ability to manage a multisite environment is highly desirable. Why Join Maison Crivelli? At Maison Crivelli, we are guided by four core values: insatiable curiosity, a thirst for daring adventures, relentless attention to detail and to others, and absolute integrity. We are committed to: • Innovation – Each fragrance is a bold composition inspired by real-life experiences, using unique combinations of raw materials., • Authenticity – Our perfumes are phthalate- and colourant-free, cruelty-free, vegan, and certified by toxicologists in line with all regulations., • Sustainability – From eco-conscious packaging to supporting ethical sourcing and sustainable production practices globally. Maison Crivelli is proud to be an equal opportunity employer. We welcome applicants from all backgrounds, regardless of disability, gender, race, religion, belief, sex, or sexual orientation. What We Offer We offer a competitive salary, generous commission structure, private healthcare, uniform allowance, employee discounts, quarterly product allocation, and a comprehensive annual leave allowance.

Assistant Store Manager - Fashion Retail (London, UK) Urban Revivo, a fashion brand under the FMG Group, is seeking a commercially minded Assistant Store Manager to support our Covent Garden store in London. In this role, you will work closely with the Store Manager to drive sales performance, maintain operational excellence, and deliver a strong customer experience. We are looking for a proactive leader with solid commercial awareness and strong product understanding and someone who can identify best sellers, respond quickly to slow-moving stock, and adjust merchandising strategies to maximise sell-through and profitability. You will support the leadership and development of the team, contribute to achieving sales targets, and ensure brand standards are consistently upheld. This is an excellent opportunity for a results-driven retail professional to grow with URBAN REVIVO in a key London location. Key Responsibilities: • Sales & KPI Achievement - Support the Store Manager in driving store performance by monitoring key KPIs, analysing sales trends, and implementing clear action plans to maximise sales and profitability., • Team Leadership & Development - Lead and motivate the team to deliver high service standards and strong sales results. Provide regular coaching and feedback to build a confident, performance-driven culture., • Operational Excellence - Ensure smooth day-to-day operations, including opening and closing procedures, cash handling, health and safety compliance, and loss prevention., • Stock & Merchandising - Monitor product performance and support effective stock control. Maintain high visual merchandising standards and adjust product placement in line with commercial priorities and trading trends., • Customer Experience - Lead by example on the shop floor, champion a customer-first approach, and handle customer queries professionally and efficiently. What We’re Looking For: • Passion for fashion retail and an understanding of current industry trends, • Minimum 3 year of experience in fashion retail management, • Strong knowledge of stock management, visual merchandising, and team leadership, • Ability to analyse sales data and implement commercial strategies, • A proactive and organised approach with excellent problem-solving skills Why Join URBAN REVIVO? • Exciting career growth opportunities in a leading fashion retailer, • Competitive salary with performance-based bonuses and commission, • Generous staff discount on the latest collections, • Extra allowances and incentives If you're passionate about fashion and ready to take the next step in your retail career, apply now and be part of URBAN REVIVO’s journey in the UK market!

About Us We started as Burrito Kitchen, making the tastiest Burritos (which we still do in 4 locations) but more recently we have rebranded and launched B.Kitchen and we operate build-your-own salad bars, fresh orange juice machines and hot counters within Tesco stores. We are currently trading in 23 locations and we are entering an exciting growth phase with 20 additional stores launching in Q2 this year. This is a pivotal role for someone who has been there during scale and wants to help shape the next chapter of a fast-growing food retail business. The Role We are looking for a dynamic, commercially driven Head of Operations with strong industry experience who is equally comfortable in Tesco meetings, building excel spreadsheets, and on the getting their hands dirty on the shop floor. This role blends strategy with execution - you’ll be responsible for driving sales performance, optimising range and pricing, strengthening our Tesco partnership, and turning data into clear action plans that deliver results in store. If you’ve worked in a chain that scaled while you were there and want to bring that learning to a growing business where your impact is visible and immediate, this role is for you. Key Responsibilities Data, Reporting & Analysis • Own and interpret sales data, producing clear insights and actions, • Lead sales data discussions with senior stakeholders and Ops team, • Track and report like-for-like performance, • Extremely strong Excel capability essential Tesco Relationship Management • Own and develop the day-to-day commercial relationship with Tesco, • Lead preparation, follow-up and action plans from Tesco meetings, • Ensure delivery against agreed KPIs and initiatives Commercial Performance & Growth • Develop and deliver sales growth action plans, • Own KPI tracking, including sales uplift, like-for-like performance and product mix, • Lead commercial strategy to support rapid store rollout and sustainable growth, • Monitor and improve overall financial performance Product, Range & Pricing • Lead new product development and launches, • Own range reviews (quarterly total sales analysis), • Review price lists and product profitability across all suppliers, • Manage Tesco system uploads and product data accuracy, • Analyse percentage of sales by product category In-Store Execution & Marketing • Regular store visits to review performance, standards and opportunities, • Identify and deliver in-store marketing opportunities, • Lead in-store campaigns, including meal deals and Clubcard activity, • Support store manager induction from a commercial perspective, • Own internal newsletter content linked to sales focus and initiatives People, Performance & Engagement • Support employee surveys and engagement initiatives, • Manage Supervisor and MSM performance metrics and bonus structures, • Manage the operations manager to align commercial and operational priorities, • Input into recruitment decisions where appropriate Compliance & Ways of Working • Ensure all commercial initiatives align with compliance requirements, • Partner closely with the Operations team to ensure smooth execution What We’re Looking For • Proven commercial experience within food retail, food-to-go or multi-site retail, • Experience in a business that has scaled or expanded significantly, • Not essential but an understanding of Tesco or major grocery retail environments would be beneficial, • Highly analytical with advanced Excel skills, • Comfortable being hands-on in stores as well as strategic at head-office level, • Confident communicator who can influence across teams and externally, • Organised, proactive and commercially curious Why Join Us? • Play a key role in a high-growth phase, • Real autonomy and influence over commercial decisions, • Opportunity to shape systems, processes and strategy — not just inherit them, • A business that values action, ideas and impact, not hierarchy

Overview Our client is a globally recognised high luxury brand, celebrated for its craftsmanship, innovation, and strong heritage within menswear. With a focus on elevated tailoring, modern sophistication, and exceptional client experience, the brand continues to set benchmarks within the luxury retail landscape. As Assistant Concession Manager, you will play a key leadership role within a prestigious department store environment. Supporting the Concession Manager, you will drive commercial performance, champion client development, and ensure the seamless day-to-day running of the menswear space. You will act as a role model on the shop floor, inspiring the team to deliver excellence across every touchpoint. Key Responsibilities Commercial Leadership & Performance · Support the execution of sales strategies aligned with business objectives, ensuring consistent achievement of revenue targets. · Drive performance through close monitoring of KPIs, identifying opportunities to maximise productivity and client engagement. · Lead from the front on the shop floor, demonstrating strong selling techniques and elevating team performance through example. · Contribute to business growth through proactive client outreach, appointment setting, and repeat business development. Client Experience & Clienteling · Deliver an exceptional and highly personalised client journey, ensuring every interaction reflects the brand’s luxury positioning. · Develop and maintain a strong portfolio of high-value clients, with a focus on long-term relationship building and retention. · Support the team in cultivating VIP and top-tier clientele through consistent follow-up and tailored experiences. · Handle client concerns with professionalism and efficiency, ensuring a seamless resolution at all times. Team Leadership & Development · Support the Concession Manager in leading, motivating, and developing a high-performing team. · Conduct daily briefings, set clear expectations, and foster a culture of accountability and collaboration. · Coach and mentor team members to strengthen product knowledge, styling ability, and client engagement skills. · Assist in identifying talent and supporting recruitment, onboarding, and ongoing development. Operations & Retail Excellence · Ensure smooth operational execution across all areas including stock management, replenishment, and back-of-house organisation. · Maintain the highest standards of visual merchandising and presentation in line with brand guidelines. · Monitor stock levels and support inventory processes to optimise availability and minimise loss. · Ensure compliance with all operational procedures, including security, cash handling, and store policies. Brand Representation · Act as a true ambassador for the brand, embodying its values, aesthetic, and commitment to excellence. · Stay informed on menswear trends, product collections, and competitor activity to enhance client conversations. · Represent the brand at in-store events and client activations when required. Profile · Previous experience in a supervisory or assistant management role within luxury or premium retail. · Strong understanding of menswear, including tailoring, ready-to-wear, and accessories. · Proven ability to drive sales performance and build a loyal client base. · Excellent interpersonal and communication skills, with a natural ability to influence and inspire. · Commercially aware, highly organised, and confident in a fast-paced retail environment. · A passion for luxury fashion, craftsmanship, and client experience. · Additional language skills are advantageous. Why Join Join a high luxury house known for its excellence, heritage, and innovation within menswear. Be part of a dynamic retail environment that values leadership, creativity, and ambition. Access strong career development opportunities within an internationally recognised brand. Work within a culture that champions performance, collaboration, and client excellence. To manage a high volume of interest, we will be reaching out only to candidates who best meet the role requirements.

Do you have experience of directly managing and leading a team to achieve objectives in a target driven, stakeholder/customer focused environment? If you like the idea of inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet productivity targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you’ll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimizing productivity. Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. Your New Role: • All aspects of employee management, development and people performance, • Strong operational mind-set with the ability to make short and long term business decisions, • Providing excellent customer service and maintaining consistent high standards, • Strong leadership skills and due diligence, • Passion for success and ability to motivate employees, • Minimising costs and optimising productivity, • Management of company property, cost control and sales figures, • Regular communication with the Area Manager to ensure best practice in sales development, stock control and financial management of the store About You: • An experienced people-manager, • Used to leading teams in a fast-paced, stakeholder/customer driven environment, • Skilled in time management, cost control and boosting productivity, • Motivated to consistently achieve targets What you will get in Return: • £52,910 rising to £69,000* after 4 years., • Great work-life balance - over 5 days, you’ll work either a 40 or 45-hour contract (including weekends). No matter which option you pick, we’ll make sure you’ve got plenty of time to re-charge your batteries, • 5 weeks annual leave, plus bank holidays, • Full training provided for your first 6 months with us, continued support throughout your career with Aldi, • Company pension, • Private Employee Medical Insurance after 6 months, • Company sick pay scheme, • Company maternity, paternity and adoption leave after 2 years, • Long service rewards, • All employees have access to a 24/7 online wellness portal offering information and guidance on (Physical, Mental, Nutritional, Financial and Social), as well as other wellbeing related benefits, • Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, Aldi also offer 40 contracts and in these instances the salary offered would be pro-rated.

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Store Manager Location: London, Sloane Square Reports to: Head of Retail About us DeMellier is a London-based brand that was founded with the vision of doing things differently: to design handbags that would make women feel empowered, made ethically and sustainably, while giving back to those who need it most. These principles guide everything we do. All our pieces are crafted ethically in Europe using the finest sustainably sourced materials. We champion equality, and for every piece sold, we fund vaccines and medical treatments aimed at saving the life of a child in need. So far, through our permanent charity initiative, ‘A Bag, A Life’, in partnership with SOS Children’s Villages, we have funded over 2.5 million vaccines. Join us and be part of an award-winning, purpose-driven brand that fosters creativity, collaboration, and meaningful impact within the luxury industry. The role DeMellier is opening its first-ever physical store on Sloane Square in September 2026, marking a major milestone for the brand. We are seeking an exceptional Store Manager to lead this launch and shape the future of our retail presence. This is a unique opportunity to become the first Flagship Store Manager for the business with full ownership of setting the tone, standards, and success of the store from day one. The person in this role will play a defining part in building the team, creating an outstanding client experience, and driving commercial performance in one of London’s most prestigious locations. As Store Manager, you will lead all aspects of the store, from performance and operations to people and service. Reporting to the Head of Retail, you will act as a true brand ambassador, bringing DeMellier’s values to life through every client interaction and team decision. The store has been designed to reflect a residential environment. The Store Manager is responsible for delivering this concept through consistent team behaviour, customer service, and operational delivery. Main responsibilities Client Experience and Clienteling • Own the end-to-end client experience from entry to exit, regardless of purchase., • Build and lead a VIP clienteling programme that converts first-time visitors into long-term clients and long-term clients into advocates, • Plan and deliver in-store events with defined commercial objectives, including client acquisition, retention, and appointment booking., • Drive store traffic through client relationships, community engagement, and local partnerships., • Develop and maintain relationships with neighbouring businesses and the Sloane Square community. Positioning DeMellier as a natural part of that neighbourhood, • Coach and train the team to ensure consistent delivery of brand welcome standards, client storytelling, and customer adaptive selling, • Oversee the Founding Client Programme at launch, ensuring all new clients are captured, followed up, and retained. Team Leadership and Coaching • Lead, develop, and manage the store team, acting as a role model for our values and vision., • Communicate clear expectations, targets, and ways of working, ensuring the team understands the rationale behind standards and decisions., • Address team questions and concerns directly, maintaining consistency with brand standards and service expectations., • Coach the team on product knowledge and brand storytelling to ensure consistent and accurate client communication. Commercial Performance • Own the store P&L and monitor daily trading metrics, including conversion, average transaction value, units per transaction, CRM capture rate, and hourly performance., • Proactively monitor and act on trading performance in real time, addressing underperformance, resolving product conversion issues, and unlocking sales opportunities., • Report weekly to the Head of Retail with accurate performance data and relevant context, • Identify and execute opportunities to drive revenue through clienteling, events, local partnerships, and in-store activity., • Accountable for the delivery of store revenue, conversion, and CRM targets. Operations • Manage daily store operations across two floors in line with brand and location demand, • Oversee stock management with the Stock Controller, ensuring back-of-house standards match front-of-house standards., • Manage staffing rotas across seven-day trading, including early and late shifts, ensuring keyholder cover at all times., • Lead pre-opening activities, including stock intake, visual merchandising setup, team onboarding, and soft launch, through to store opening on 1 September 2026. Requirements • 3-5 years’ experience as a Store Manager in accessible luxury, premium, or contemporary fashion, • A track record of building, coaching, and managing high-performing client-facing teams, • Strong clienteling experience and understanding of CRM as a commercial tool, • Experience managing a store P&L and responding to trading performance, • Experience delivering in-store events with commercial objectives, • Ability to work at a pace while maintaining accuracy and standards, • Experience in store openings or pre-opening phases (desirable), • Strong communication skills, with confidence in presenting to senior stakeholders, • Alignment with DeMellier’s values, including sustainability, gender equality, and social impact Benefits • Annual Leave package increasing the longer you stay with us, • Enhanced company maternity policy, • Time given yearly to volunteer for a charity of your choice, • Employee Discount: 50% off Stock and up to 90% off Seasonal Sample Sales

National Account Manager - (Co-op & Convenience) Hybrid – Shepherd’s Bush OR Bishop's Stortford There’s More to Gü... Big news, treat lovers – Gü is now a Certified B Corporation! With a certification score of 89.4, we’ve officially joined a global movement using business as a force for good. As one of fewer than 100 UK manufacturers leading the charge in sustainability and social impact, we’re proud of our 100% recyclable packaging and our iconic, up-cyclable glass ramekins. Ready to own big accounts, drive real growth, and make your mark in FMCG? Due to Internal promotion this is a high-impact NAM role where you’ll take full ownership of key Co-op & convenience accounts—shaping strategy, driving performance, and building powerful customer partnerships. The Role You’ll be at the heart of commercial delivery, with full accountability for: • Owning and growing key national accounts including Co-op, • Building and executing joint business plans, • Leading forecasting, pricing & full P&L management, • Winning NPD listings and expanding distribution, • Driving category growth and in-store performance, • Negotiating to maximise profit, volume & share, • Collaborating cross-functionally (category, marketing, supply chain), • Delivering key commercial projects on time and in full What You’ll Bring • Proven FMCG sales experience in UK retail / convenience, • Currently operating at NAM level, • Strong commercial mindset with P&L ownership, • Sharp negotiation & influencing skills, • Confident, relationship-led communicator, • Highly organised with strong analytical thinking, • Energetic, proactive, and thrives in pace Why This Role? • True ownership of national accounts, • Clear progression & development opportunities, • Collaborative, high-performing culture, • Exposure to innovation, NPD & category strategy, • Competitive salary + enhanced benefits including car allowance Benefits include • 27 days holiday., • Increased holiday with length of service., • Option to buy more holiday., • Enhanced maternity/paternity (Maternity is 6 months full pay after 2 years of service. 3 months full for 1-2 years)., • Free Gu., • Flexi week opportunity every year., • Life event leave, • Volunteering day., • Cycle to work., • Westfield Health Medical Cash Plan., • Mortgage support., • Nursery support., • Heat scheme., • Grocery Aid support., • Summer Fridays and December Fridays (finish at 1pm)., • Specsavers eye voucher., • Death in benefit service (Metlife Master trust) Interested? If you’re a commercially driven Account Manager ready for your next move—let’s talk. Apply now or drop me a message for a confidential chat.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Mandarin speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Store Supervisor - Oxford Street Industry: Designer collectible pieces Location: Oxford Circus Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our Oxford Street store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Title: Assistant Store Manager Location: London Role Overview The Assistant Store Manager supports the Store Manager in overseeing all aspects of operations within the Flagship Victoria Beckham Boutique in London. This role plays a key part in driving store performance, delivering exceptional client experience, and supporting team leadership to ensure overall store excellence. Key Responsibilities 1. Brand & Client Experience Brand Representation • Support the delivery of a first-class client experience, driving conversion and building long-term client relationships, • Lead by example on the shop floor, actively engaging with clients and supporting the team to achieve sales targets, • Contribute ideas and support initiatives such as events, partnerships and client engagement activities 2. Store Operations Daily Operations • Support the smooth running of daily store operations, ensuring high standards are consistently maintained, • Support the Store Manager in driving KPIs and achieving sales targets, • Support rota planning to ensure appropriate coverage, particularly during peak trading periods 3. Team Leadership & Development Team Leadership • Support the Store Manager in leading, motivating and developing a high-performing team, • Support the delivery of product knowledge and brand training to the team, • Provide regular coaching and feedback to support individual performance, • Build effective relationships with Head Office teams and support communication between store and central functions Essential Skills and Requirements • Luxury retail experience, ideally in a supervisory or assistant management role, • Strong sales focus with experience in achieving KPIs and targets, • Passion for delivering exceptional client experience, • Strong communication and interpersonal skills, • Highly organised with the ability to multitask in a fast-paced environment, • Proactive and solution-oriented mindset, • Professional, polished and aligned with brand standards, • Ability to support and motivate a team, • Good understanding of luxury retail, client expectations and market trends Personal Attributes • Positive, energetic and collaborative, • Resilient and adaptable in a fast-paced environment, • Strong attention to detail, • Confident and approachable, • Committed to personal and team development

As an Assistant Store Manager at Aldi, you’ll need lots of energy, have great leadership skills and a passion for success (just like us). With experience of managing a team in a target-driven environment, you’re able to take control, supporting the team to deliver consistent store standards whilst tightly controlling costs. You will be responsible for achieving the highest sales possible, whilst ensuring an efficient and co-operative working environment. Our Assistant Store Managers are passionate about doing well, driving high performing teams to deliver excellent customer service. Key Responsibilities: • All aspects of employee management, development, and people performance, • Strong operational mind-set with the ability to make short and long term business decisions, • Providing excellent customer service and maintaining consistent high standards, • Strong leadership skills and due diligence, • Passion for success and ability to motivate employees, • Minimising costs and optimising productivity, • Management of company property, cost control and sales figures, • Regular communication with the Area Manager to ensure best practice in sales development, stock control and financial management of the store What you'll get in return: • £38,525 rising to £45,420* after 4 years., • Flexible 32/36/40-hour contracts are on offer which can be worked across 4 days or 40/45-hour contracts which are worked across 5 days (both including weekends). Your salary will be pro-rata, • 4 weeks annual leave plus bank holidays (rising to 5 weeks after 2 years), • Full training provided for your first 3 months with us, continued support throughout your career with Aldi, • Company sick pay scheme, • Pension, • Company maternity, paternity and adoption leave after 2 years, • Long service rewards, • All employees have access to a 24/7 online wellness portal offering information and guidance on (Physical, Mental, Nutritional, Financial and Social), as well as other wellbeing related benefits, • Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, we also offer 32, 36, and 40 contracts and in these instances the salary offered would be pro-rated.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

Head of Sales & Marketing – UK Location: London, United Kingdom Reports to: Global Commercial & Marketing Director Direct Reports: 1 (Account Manager) About Vida Glow Vida Glow is a leading ingestible beauty brand built on the belief that beauty begins from within. Known globally for our clinically proven marine collagen and science-backed formulations, Vida Glow is distributed across premium retailers, professional clinics, spas, and luxury department stores worldwide. As we continue to expand our presence in the UK and European markets, we are looking for an experienced Head of Sales & Marketing to drive brand growth, commercial performance, and retail partnerships across the region. The Role The Head of Sales & Marketing – UK will lead the commercial and brand strategy for Vida Glow across the UK market. This role requires a rare hybrid profile: a commercially driven sales leader who also has a strong understanding of brand marketing and premium retail activation. You will be responsible for managing key retail partnerships (including Boots and other premium beauty retailers), driving revenue growth, executing marketing activations, and ensuring Vida Glow’s brand presence continues to strengthen across the UK market. You will play a pivotal role in localising the global brand strategy to the UK, working directly with UK agencies to bring the plans to life and ensuring it’s relevancy to the UK consumer & competitive landscape. Reporting to the Global Commercial & Marketing Director, you will work cross-functionally with global teams while leading local market execution and managing one UK-based account management team member. Key Responsibilities Commercial & Sales Leadership • Own and deliver the UK sales strategy across retail, e-commerce, and professional channels., • Manage and grow key accounts including Boots and other premium retail partners., • Develop and execute Joint Business Plans (JBPs) with key retailers to drive sustainable growth., • Identify new distribution opportunities within premium beauty, wellness, and professional channels., • Forecast revenue, manage budgets, and deliver against sales and growth & profitability targets., • Lead the UK marketing strategy in alignment with global brand positioning., • Drive impactful retail marketing activations across Boots and other key accounts., • Partner with the global marketing team to localise campaigns, launches, and brand initiatives for the UK market., • Manage in-store visibility including merchandising, retail activations, sampling and promotional activity., • Work closely with retailers on co-funded marketing initiatives and media partnerships., • Lead the execution of new product launches in the UK market, ensuring strong retail rollout and marketing support., • Identify opportunities to expand category presence across ingestible beauty and wellness., • Manage and develop the UK Account Manager, supporting account growth and operational excellence., • Work closely with global teams across marketing, operations, finance, and supply chain., • Ensure seamless execution of retail launches, inventory planning, and commercial initiatives., • Support European expansion of Vida Glow across identified markets. Experience & Skills Required • 10+ years’ experience across sales and marketing within beauty, wellness, or premium consumer brands with a minimum of 4 years across brand marketing., • Strong experience managing major UK retail accounts (Boots experience highly preferred)., • Proven track record of delivering commercial growth within premium retail environments., • Experience executing retail marketing activations and joint business plans., • Strong understanding of the UK beauty and wellness market., • Demonstrated leadership experience managing teams., • Experience working with premium beauty, ingestible beauty, supplements, or wellness brands., • Background in both brand marketing and commercial sales roles in FMCG or Beauty Industry., • Experience working within high-growth or founder-led brands. Personal Attributes • Entrepreneurial mindset with a hands-on approach to growth., • Strong commercial instincts combined with brand sensibility., • Excellent relationship builder with retail partners., • Highly organised with the ability to balance strategy and execution., • Passion for beauty, wellness, and emerging health trends., • Highly collaborative, ability to work with multiple markets. Why Join Vida Glow • Join one of the leading ingestible beauty brands globally., • Work with a fast-growing, innovation-led brand., • Opportunity to shape and scale the UK market strategy., • Collaborative and entrepreneurial company culture.

This is a very exciting time for our client who is expanding their stores and creating a number of SALES CONSULTANTS roles based in White City. We are looking for an experienced Luxury Senior / Sales Consultants. You could have 3-5yrs experience selling fine watches jewellery (ideally with a client book) and looking for change. This is also a great opportunity for those luxury sales consultants who want move from fashion, accessories and lifestyle. Our client is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces. Role: • Reporting to the Boutique’s Manager, and Teams Manager, you will be part of a team of 8-15 Sales Associates, • Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business., • Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them., • Establish yourself as the ‘go-to’ person in your area of expertise., • Be driven to exceed targets, both in personal and team sales figures, • Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate., • Be aware of, and exhibit knowledge of procedure and security compliance. Adhering to company policies at all times., • Responsible for your work, behaviour, and performance at all times. Ideal Candidate: • Must be articulate with excellent communication skills, • For junior sales – Experience in luxury / premium retail environment with a passion and eagerness to learn and develop, • Senior sales Must have a minimum of 3 yrs. experience in a luxury retail store or Senior Sales Consultant ideally with own client book., • Previous experience selling Fine watches & Jewellery is desirable but not essential and will consider luxury fashion, accessories, and hospitality, • Be an ambassador of the company and brand, • Be passionate & inspiring about your role, Watches & Jewellery and brands., • Exhibit a high degree of passion and enthusiasm for your role, the team and the business., • A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service., • Sales and service driven aiming to exceed targets set, • A passion to learn and self-develop knowledge on all brands & products., • Flexible and confident to attend evening events to network, enhance sales and relationship build with clients, • Have excellent English both verbal and written – additional language skills would be an advantage Please email CV’s to or call direct on 07815939515Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Title: National Account Manager (Grocery & Discounters Accounts) Department: UK Mass (Marketing) Location: Head Office, London (Mornington Crescent) Workplace Type: Hybrid working, 3 days per week in the office The role: We are looking for an experienced National Account Manager or National Account Executive who thrives working with the UK grocers and discounters. You will represent our exciting mass brands and build successful commercial relationships. You will enjoy representing a broad portfolio of personal care products including Mitchum deodorant, Crème of Nature hair, Revlon cosmetics. What you can expect: • You will be part of landing some of our biggest innovations and continuing our outstanding market growth., • With our business expanding, this is an exciting time to join for someone passionate about beauty that thrives in a fast-paced environment., • You will manage P&L ownership, alongside building strong relationships with cross-functional stakeholders to ensure impactful plans land with success., • You may have a passion for beauty and personal care or really enjoy building strong commercial success, what matters is a desire to come on a growth journey with Revlon. What we are looking for: • Proven 3 years’ experience in grocery and discounter store commercial relationships with P&L and planning ownership., • Must have resilience in being able to manage pricing and trading in a fast paced FMCG environment., • You have strong commercial acumen, with P&L experience, performance analysis, and target tracking., • Experience of executing the commercial strategy to drive rapid, profitable growth., • Able to account manage multiple key accounts and have the resilience to make quick decisions on multiple products across various accounts. About Revlon Revlon is a globally recognized beauty and personal care brand with over 90 years of innovation, passion and excellence. Our diverse brand portfolio includes iconic names such as Revlon Colour Cosmetics, Mitchum, Crème of Nature, Elizabeth Arden, Juicy Couture Perfume, American Crew, and many more. At Revlon, we believe success is driven by passionate people. Our teams thrive on bold ideas, collaboration, and a shared love for developing the beauty and personal care industry. Whether you're shaping strategy, driving innovation, or crafting compelling marketing campaigns, your work helps bring confidence and self-expression to millions around the world. We offer a dynamic and inclusive workplace with exceptional benefits, career development opportunities, and a culture that celebrates diversity and creativity. Join us and be part of a legacy that continues to transform beauty.

Department: Retail Reports to: Store Manager Store Location: Old Church Street, Chelsea Part time: 3 days / 24 hours per week Our Values: • Every day the energy, creativity and passion of Manolo permeates through our business., • We believe in the artist and the artisan; we are innovative while still protecting our heritage., • We strive for timeless beauty and quality craftmanship., • We celebrate curiosity and believe in working proactively and being solution focused., • We believe in upholding family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence., • We believe in making people smile. Purpose: To provide an excellent client experience and service. To develop long-lasting client relationships. To assist in the smooth operation of the Store. To optimise the client experience and ensure that all sales opportunities are optimised. Responsibilities: Sales generation and target focus • Communicate feedback on best sellers, slow sellers, missed sales opportunities and customer requests to the Store Manager., • Achieve and exceed personal objectives/KPI’s as set by Store Management., • Record and update sales performance, such as WSR, Sell Throughs, product feedback, trade feedback. Client experience and relationship building • Develop strong, long-lasting, commercial relationships with clients, establishing a regular client base to ensure all sales opportunities are optimised., • Provide exceptional client experience and service., • Provide personalised and timely after sales service to clients, dealing effectively with client complaints., • Demonstrate high level of product knowledge (telling the story, features and benefits etc.) and coach other team members. Operational excellence • Prepare and maintain stock on the sales floor, following Manolo Blahnik visual guidelines and standards., • Assist with regular stock takes., • Assist in the end of day procedures, such as cashing up., • Assist with the preparation of sales events., • Assist in stock deliveries from the warehouse ensuring that the stock is checked in an efficient manner., • Maintain high back of house standards such as stock room, stock security etc., • Maintain and assist in the creation of an enjoyable and respectful work environment. Any other tasks as requested. Skills and Experience Required: • Proven experience in delivering excellent customer service, preferably within a retail environment., • Team Player: ability to work effectively in a group to develop productive working relationships., • Network: Ability to converse with a diverse range of people at all levels and build relationships and network easily, both internally and externally., • Good attention to detail., • Solution focused: Thinking of answers and solutions to problems., • Ambassador: Representing Manolo Blahnik products and values with passion., • Excellence: High level of finesse and excellence required in delivery of all tasks., • Additional languages would be beneficial. Our Benefits: • 4 pairs of Ambassador Shoes per year., • 50% Friends and Family Discount., • 33 days of annual leave per calendar year, plus an additional day off for your birthday., • Pension Contribution., • Private Medical Insurance., • 2 Executive Coaching Sessions per year., • Enhanced Family Friendly Policy., • Workplace Nursery Scheme - salary sacrifice based childcare scheme., • Cycle to work scheme., • Employment Engagement Calendar. Our Commitment to Diversity, Equality and Inclusion: Manolo Blahnik is an equal opportunity employer and are committed to preserving a caring, diverse and inclusive culture with people who feel a real sense of belonging. We recruit and reward based on capability and performance. Our diverse and multicultural teams ignite our creativity, and we celebrate the differences that we collectively bring. We are committed to equal employment and progression opportunities and the elimination of any form of discrimination. We all hold a responsibility to recognise and respect our diversity and to support this in our words and actions. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Position: Fine Watches - Assistant Manager Job Type: Permanent, Full-time Location: Hyde Park, London About the Position: We are currently supporting a highly prestigious Swiss watch Maison, globally recognised for its craftsmanship and legacy, in the search for an Assistant Manager for their London boutique. About the Role: As Assistant Manager, you will lead and motivate a dynamic team, ensuring exceptional customer service and operational excellence. Collaborating closely with the Store Director, you will drive the team to achieve store KPI targets, foster individual and collective skill development, and uphold the brand's values. Key Responsibilities: • Leadership & Standards: Setting and upholding uncompromising standards of excellence across all aspects of the boutique., • Brand Representation: Embodies the values of a world-renowned luxury Maison, demonstrating discretion, professionalism and impeccable personal presentation at all times., • Client Experience: Delivers an exceptional, highly personalised client journey, cultivating long-term relationships within a discerning, international clientele., • Commercial Discipline: Consistently drives performance through a refined, client-led approach, ensuring targets are met with integrity and precision., • People Development: Elevates team capability through coaching, role modelling and fostering a culture of accountability and excellence., • Operational Excellence: Ensures flawless execution of boutique operations, maintaining the highest standards of compliance, organisation and attention to detail. Qualifications: • 3+ years of retail management experience., • Excellent verbal and written communication skills. Your journey with IRD Our dedicated recruitment team ensures a considered and seamless process throughout. You will be supported at every stage of your journey with us. Please apply with your most up-to-date CV, and a member of our team will be in touch to discuss your next career move. Due to the volume of applications, we will only be in touch should your profile be of interest.

At Whittard of Chelsea, we’ve been crafting moments of exceptional tea, coffee, and hot chocolate adventure since 1886. And now, we’re looking for a visionary Store Manager at our Regent Street store to continue that legacy. You'll be: • Customer-Obsessed: At Whittard, we believe that every customer should leave our store feeling delighted and satisfied. You will need to be hands on in driving your store sales. Customer loyalty is also important to us – our Whittard Rewards programme is something you’ll love speaking to customers about., • Performance-Driven: You’ll monitor sales and KPIs throughout the day, tweaking the layout, trying new sampling tactics, or setting team challenges to drive results. You’ll think commercially and act quickly., • Team Focused: Whether you’re onboarding a new starter, giving live coaching, or planning the next month’s rota, you're always supporting your team to be their best and keeping morale high., • Operationally Sharp: You'll manage deliveries, keep displays pristine, and ensure your stock is accurate-never missing a beat when it comes to retail excellence. You’ll take pride in maintaining a clean, safe environment for both your team and your customers, making sure health and safety standards are always met and proactively addressing any issues before they arise., • Locally Connected: You’ll look for ways to bring more people through the door-partnering with local businesses, joining community events, or tailoring promotions to your local customer base. What Makes You Exceptional? - We’re looking for someone with: • Leadership Experience: 2+ years of retail management, leading high-performing teams in service orientated environments., • A Customer-Focused Mindset: You’ll be passionate about extraordinary service, understanding that every customer touchpoint is an opportunity to leave a lasting impression., • A Commercial Edge: Whether it’s tracking sales, organising operations, or navigating challenges, you’re driven, resourceful, and results-oriented. Why Whittard? At Whittard, we believe that our success is built on nurturing the talent and curiosity of those who join us. Joining Whittard as a Store Manager isn’t just stepping into another job; we offer our colleagues the chance to grow alongside us, empowering them to uncover both the exceptional in Whittard and the exceptional in themselves. At Whittard, we offer development opportunities tailored to your goals, supported by wellness initiatives to keep you balanced and thriving. Think chances to collaborate across our store network and departments. Add to that a culture of recognition, with awards and values-driven incentives that celebrate your contributions. We’ll make sure it’s all clearly communicated, so every opportunity is within reach. Your Perks & Benefits Include • Up to 50% store discount to discover our fantastic products., • Monthly product allowance (too tempting to resist)., • Discretionary bonus scheme., • Auto-enrolment pension scheme and access to wellbeing resources., • Flexible working and family-friendly policies. … And much much more! Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Mobile Luxury Brand Ambassador to work in our Creed Boutiques & in Store counters in the London region, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week for a 6 month fixed term contract. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

At 360 Talent London, we partner with the world’s most recognised fashion, beauty, and lifestyle brands, delivering premium recruitment solutions globally. As we continue to grow, we’re looking for a Division Manager to lead and scale our Temporary Division. This is a high-impact leadership role for someone commercially driven, well-connected in luxury retail, and passionate about building high-performing teams. The Opportunity You’ll take ownership of our temporary recruitment strategy, driving business growth while delivering high-volume staffing solutions across: • Luxury retail boutiques, • Department stores, • Head offices, • Pop-ups & brand activations Working closely with senior leadership, you’ll play a key role in positioning 360 Talent as the go-to partner for temporary staffing across the luxury sector. What You’ll Be Doing Business Development & Client Growth • Drive new business across fashion, beauty, and lifestyle brands, • Build strong relationships with HR, Talent Acquisition, and Retail leaders, • Maximise existing client partnerships to unlock new opportunities Temporary Recruitment Delivery • Oversee high-volume temp recruitment (daily cover, peak trading, store openings, events), • Ensure fast turnaround and consistent quality, • Build and manage a strong, reliable talent pool Leadership & Team Performance • Lead, mentor, and grow a high-performing temp team, • Set KPIs, monitor performance, and drive results, • Oversee processes across bookings, compliance, and payroll What We’re Looking For • 3–5+ years leadership experience within premium or luxury retail recruitment, • Strong network within luxury retail (highly advantageous), • Commercial mindset with a hands-on approach, • Highly organised, solutions-focused, and able to thrive in a fast-paced environment Why Join Us • Competitive salary + uncapped commission/bonus, • Hybrid working + brand new Central London office, • 25 days holiday + 10 days working from abroad, • Industry-leading benefits

Store Manager – Premium Fashion & Occasion wear Location: Bromley Salary: Up to £38,000 + Commission + Excellent Benefits Contract Type: Permanent What you get in Return • Salary of up to £38,000 + Commission, • Retail Discounts, • Holiday Buy Scheme, • Real work life balance Do you have a passion for styling that goes beyond trends? Are you the kind of person who loves helping customers find the outfit for life’s most unforgettable moments? We’re looking for a Store Manager who thrives in a premium fashion environment someone who leads with heart, understands the power of personal service, and knows how to create a shopping experience that feels truly special. Whether you’re already managing a store or you’re a standout Assistant Manager ready to step up, this is your opportunity to lead a team where style meets substance. Why This Role is Different • Join a highly respected British fashion brand, known for quality, elegance, and exceptional service, • Lead a team of passionate stylists in a beautiful, high-touch retail environment, • Enjoy brilliant benefits, career development, and the chance to shape a store that’s all about meaningful customer connections What We’re Looking For • A confident, fashion-forward leader with experience in luxury, occasion wear, or premium accessories, • Someone who believes sales come through service you listen, guide, and make every customer feel seen and celebrated, • A commercially aware manager who can interpret data and drive performance, • A mentor who can build a strong, supportive team culture, where confidence and creativity thrive, • A visual perfectionist who understands the importance of presentation, detail, and atmosphere Your Day-to-Day • Lead and inspire your team to deliver attentive, consultative service think personal styling, not transactional selling, • Create a store environment that’s elegant, welcoming, and emotionally engaging., • Handle customer queries with warmth and professionalism especially during those once in a lifetime purchases, • Maintain high standards of store presentation and operational excellence, • Support your team’s growth through coaching, feedback, and development, • Monitor performance and take action to drive results, • Ensure all Health & Safety procedures are followed to the highest standard You’ll Be Perfect If You… • Have experience in fashion, occasion wear, or premium retail, • Are confident, approachable, and love helping people feel their absolute best, • Understand that great service is the key to lasting customer relationships, • Are ready to take ownership of a store and lead it with elegance and energy About the Brand Our client is a well-established high street name with a strong reputation for quality, service, and style. With exciting growth plans and a loyal customer base, this is a brand that’s going places, and you could be part of the journey. Apply Now This role is managed by McCarthy Recruitment, an award-winning recruitment agency that’s passionate about helping you find your perfect fit. Visit us online to apply or find out more: Web: LinkedIn | Facebook | Twitter: McCarthy Recruitment McCarthy Recruitment and our clients are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all.

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

Job Title: Dual Site Manager Location: London - Luxury Department Store Knightsbridge Salary: Up to £70,000 Overview An exciting opportunity for an experienced Dual Site Manager to oversee two luxury boutiques within a prestigious retail environment. This role requires a strong leader with a passion for client experience, team development, and driving commercial performance. Key Responsibilities • Lead and develop two retail teams, fostering a high-performance and client-focused culture, • Drive sales and exceed targets across both locations, • Deliver exceptional, personalised client experiences and build long-term relationships, • Ensure the highest standards of presentation, service, and product knowledge, • Oversee daily operations, ensuring efficiency and alignment with company standards, • Monitor KPIs and implement strategies to optimise performance, • Manage stock, visual merchandising, and overall boutique standards, • Support recruitment and ongoing team development Profile • Proven management experience within luxury retail, • Strong commercial mindset with a track record of delivering results, • Inspiring leader with excellent people management skills, • Highly client-centric with a passion for luxury service, • Organised, adaptable, and able to manage multiple priorities What’s on Offer • Salary up to £70,000, • Opportunity to lead within a prestigious luxury environment, • Exposure to an international, high-value clientele Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Ariane London is recruiting a Store Manager to lead the opening of Figaret Paris’ first London boutique. Founded in 1968, Figaret embodies the art of shirtmaking, elevating it to an icon of the wardrobe while combining classic heritage with contemporary vitality. The brand offers a complete range of shirts for men and women, designed to accompany every moment of life, as well as ready-to-wear pieces and accessories created to form timeless silhouettes. With a strong network of boutiques and department stores in France, Figaret is also present in Belgium and Switzerland and operates an international e-commerce website. Figaret Paris is experiencing strong growth, supported by the investment fund Experienced Capital (Oh My Cream, Dynamo, etc.). Your role · Recruit, train and lead a high-performing sales team · Drive sales, KPIs and customer loyalty · Ensure smooth daily operations and services · Implement visual merchandising and brand standards · Act as a key link with head office in Paris Your profile · Successful experience as a Store Manager in premium fashion retail · Strong leadership and commercial skills · Passion for customer experience · French is a plus · Store opening experience appreciated 📍 Location: Central London 💼 Contract: Full time 💰 Package: Competitive salary, commission, benefits 👉 Ready to be part of Figaret’s international growth? Apply now

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury. Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • Proven experience as a Sales Manager within a fashion environment., • Strong understanding of the luxury marketplace, customer expectations and current trends., • A refined eye for visual presentation and an appreciation for craftsmanship and detail., • Commercially astute, with the ability to plan strategically and run departments profitably year-round., • Confident leading and developing high-performing teams with a considered, inspiring leadership style, • Experienced in delivering exceptional, personalised service and building long-term client relationships.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

STORE DIRECTOR - LONDON LUXURY FINE WATCHES & JEWELLERY £75K-£80K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are seeking a confident brand ambassador with gravitas, presence and polish, who is commercial, a natural networker, client-centric luxury leader who thrives on the sales floor. Inspires, develops and leads dynamic service driven teams, whilst builds long-term B2B & B2C HNW relationships. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as luxury Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Retail Village Supervisor OVERVIEW An exciting opportunity has arisen for a Retail Supervisor within the Anya Hindmarch Village, reporting to the General Retail Manager (GRM), working 5 days a week across Monday to Sunday. The Anya Village consists of 5 stores and a café on Pont Street, with a flagship store on nearby Sloane Street. The Supervisor’s primary focus will be on the smooth running of the Pont Street Stores. The role requires an energetic, driven individual to support the GRM and Assistant Manager (AM), ensuring all stores are prepared and stocked to offer a consistent, exceptional customer experience. You will also support the GRM on additional retail projects as required, including Village Hall activations. KEY RESPONSIBILITIES Sales & Customer Experience • Drive sales across all stores to achieve company targets, identifying opportunities and presenting recommendations to the General Retail Manager., • Nurture existing customer relationship, and develop new through effective, targeted outreach, clienteling, communication channels and in-person appointments., • Coach and support the team to uphold expected sales floor standards., • Act as a brand ambassador, embodying company values and setting an example for the team. Team Leadership & Development • Monitor uniform and presentation standards across the retail team, ensuring alignment with brand standards, including mobile phone rules, professional etiquette and customer-interaction standards., • Spot staff training needs and raise any gaps in training with the AM to ensure all staff in the Village are fully trained., • In the absence of the GRM, hold daily morning meetings for the Village teams with a focus on target setting and clientelling in preparation for opening., • Monitor individual performance and raise any concerns or issues with the RGM. Operational Excellence & Stock Management • Manage deliveries, stock movement and transfers, resolving any discrepancies promptly whilst knowing when escalation to the AM or GRM is necessary., • Work with the teams to ensure all Village stores are restocked daily, including packaging., • Communicate stock and consumables needs to the General Retail Manager in line with delivery lead times., • Maintain high back-of-house standards in every store, ensuring stockroom organisation, product coding accuracy, and overall stock safety., • Continually check product presentation in all stores, following merchandising guidelines and collaborating with the VM team., • Oversee weekly cycle counts and bi-annual stocktakes to maintain accurate stock levels., • Support the team with end-of-day procedures, ensuring accurate reporting and a successful close of the trading day., • Adhere to all Health & Safety regulations to maintain a safe environment for colleagues and customers. What you need to succeed • Experience in a retail or customer-facing role, with exposure to supervisory responsibilities., • Organised and detail-oriented, particularly in day-to-day operations and stock handling., • Able to work in a fast-paced environment and adapt to changing priorities., • A strong customer-first mindset and enthusiasm for delivering great service., • A positive, proactive attitude with a willingness to learn and take on responsibility., • Good communication skills and the confidence to support and guide team members. EQUAL OPPORTUNITIES Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know. Thank you for your interest in Anya Hindmarch. Unfortunately, due to the volume of interest in the role we cannot get back to every applicant, however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? About Us As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors. What you’ll be doing • Our Monument store has Snow+Rock and Runners Need fascias!, • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Step up to lead the team in the Store Manager’s absence, • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in What we’re looking for • Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Understand the key parts of store operations, from stock and safety to visual standards, • Value being part of a supportive team that works together to bring out the best in each other What you’ll get from us We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: ✔ Salary £32,025 plus a yearly bonus of up to £2,025 ✔ 40-60% discount on top outdoor brands across our stores ✔ 33 days holiday with the option to buy more ✔ Ongoing training and development, including leadership support and expert sessions from leading brands ✔ Free, confidential wellbeing support whenever you need it ✔ Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform Ready to take the next step in your retail career? Apply today and start your journey with us.

Join the magic at Biscuiteers! We’re the award-winning luxury gifting brand known as the NET-A-PORTER of biscuits. Since 2007, we’ve been hand-icing joy into every biscuit, and in 2025 alone, we iced approximately 3 million! Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. As well as our eCommerce business, we have a Notting Hill biscuit boutique, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of wholesale and corporate clients, creating bespoke and branded designs for every occasion. We are guided by our four core values ; Innovative, Collaborative, Entrepreneurial, and Driven . These values live through the creativity of our products , the way we work together, the focus on results attitude and the energy and positivity with which we approach all we do . Who we’re looking for… An exciting opportunity has arisen for a Fixed term Contract as a Maternity Cover Boutique Manager in our Icing Café and Boutiques, in Notting Hill. As a key part of our dedicated team, you will oversee the successful running of the store, making sure we meet targets and offer a great shopping experience to all our visitors. This will involve: Key Responsibilities Café & Events Operations • Oversee the day‑to‑day running of the café service and all events, including afternoon teas, hen parties, children’s parties, and birthday celebrations., • Deliver exceptional customer service and act as a role model for service standards., • Lead, motivate, and support the team to deliver an excellent customer experience., • Manage staffing rotas and ensure appropriate resourcing levels., • Drive product sales and work proactively to meet and exceed targets., • Control stock levels, manage deliveries, and maintain accurate records., • Take responsibility for all security procedures., • Ensure full compliance with Health & Safety, Food Hygiene, and Food Safety standards. You will need… • At least 2 years’ supervisory or managerial experience within a premium or luxury retail environment., • A natural ability to engage with customers and a genuine passion for delivering exceptional service., • Confidence in driving sales performance and achieving targets., • Strong communication and interpersonal skills, with the ability to build rapport effortlessly., • Flexibility to work weekends and adjust your schedule around events and shop opening hours., • A positive, proactive, and hands‑on approach to all aspects of the role., • Genuine enthusiasm for the position and for the Biscuiteers brand. Why you’ll love it here... We’re a creative, fun-loving bunch who work hard, celebrate big, and genuinely care about each other and the planet. Here’s how we sweeten your working day: • Shopping – 35% staff discount on all our beautiful products, • Travel – Cycle to Work Scheme available, • Bring your friends – Staff referral scheme with up to £500 reward, • Birthday treats – A gift to celebrate your special day, • Social life – Annual staff party, Christmas lunch, and Biscuiteer Awards, • The Future – Automatic pension contributions with ethical fund options What our team says about us… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.” “Great people to work with!” “People are lovely and supportive. A good company to develop your skills and grow” “The staff are lovely. Really committed to the business and everyone helps each other out.” If you are interested in this role, please apply.

Overview Our client is a fast-growing, global brand in the health, fitness, and sports nutrition sector, expanding rapidly across the UK. Reporting to the UK Head of Sales, the Key Account Manager will lead growth within the Gym & Independent channel, owning commercial performance across independent gyms, specialist sports nutrition retailers, and regional distribution partners. This is a highly entrepreneurial, field-focused role with full ownership of sales results, distribution expansion, and promotional execution. Working closely with cross-functional partners, including Marketing, Supply Chain, and Finance. You will play a key role in scaling the brand’s presence within one of the UK’s fastest-growing channels. Responsibilities • Deliver and exceed revenue, profit, and distribution targets in line with UK growth plans., • Manage, strengthen, and grow relationships with distribution partners, acting as the primary commercial contact., • Expand distribution across specialist retailers and independent gym networks, driving sell-through via distributor partners., • Build and execute a channel promotional calendar aligned with national strategy., • Develop a structured contact plan, capturing customer interactions, competitor activity, and new business progress., • Be field-based at least three days per week, visiting key accounts and prospective customers across the UK., • Collaborate with Marketing to implement in-store activation, sampling programmes, and brand-building initiatives., • Host sampling events in gyms and specialist stores to boost trial and awareness., • Manage internal order processing and ensure smooth operational execution., • Provide accurate forecasting inputs and support monthly S&OP processes with a focus on demand-planning accuracy., • Track and report on sales performance, distribution growth, promotional ROI, and market opportunities., • Represent our client at industry events, expos, competitions, and trade shows domestically and internationally. Qualifications • Experience in account management, field sales, or distribution within FMCG, sports nutrition, or related categories., • Strong commercial mindset, motivated by achieving targets and owning channel performance end-to-end., • Proven ability to build long-term customer relationships and grow accounts strategically., • Highly organised with strong planning, reporting, and communication skills., • Comfortable working independently while collaborating effectively with cross-functional teams., • Proficient in Microsoft Excel, PowerPoint, and Word., • Solution-oriented approach with the ability to resolve customer challenges professionally., • Industry knowledge in sports nutrition or fitness is beneficial but not essential., • Passion for health, fitness, or sports is a must.

About Arabian Oud Arabian Oud marks the largest Middle Eastern fragrance house in the world since opening our doors in 1982 in the traditional former marketplace of Riyadh, Souk al-Zal, with an objective to source one of the rarest scents, Oud, which has served Middle Eastern perfumery for centuries. A renowned brand formulating unconventional fragrances, incense and oils of the finest quality. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Milano, Madrid, Nice, Berlin, Istanbul, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, Westfield London, and Bluewater. Job Purpose: We are seeking a motivated and customer focused Assistant Store Manager to support the Store Manager in delivering exceptional guest experiences, driving sales, and leading a high performing team. The ideal candidate combines leadership, retail operations expertise, and a genuine interest in fragrance to inspire both staff and customers. Duties and responsibilities: Leadership & Team Management • Assist the Store Manager in daily store operations and brand standards., • Lead, coach, and develop sales associates to achieve individual and store overall goals., • Schedule staffing to ensure optimal coverage and peak business periods., • Foster a positive team culture, escalate performance issues, and recognize top performers., • Champion a customer centric approach, delivering personalized fragrance experience and recommendations., • Drive sales through effective product demonstrations, scent pairing, and cross-selling/up selling strategies., • Resolve escalated guest concerns with empathy and timely follow-through., • Execute visual merchandising standards to create a premium instore experience., • Monitor inventory levels, coordinate receiving, stock transfers, and back of house organization., • Support seasonal launches, promotions, and fragrance launches with compelling displays., • Assist with opening/closing procedures, cash handling, and POS accuracy., • Ensure store maintenance, cleanliness, and safety compliance at all times., • Prepare and analyze daily/weekly sales reports and KPI tracking (e.g., conversion rate, average transaction value, retention rates)., • Maintain strong knowledge of fragrance notes, brands, and trends., • Coordinate with suppliers, vendors, and brand representatives for events, samples, and promotions., • Uphold company policies, privacy laws, and health & safety regulations., • Ensure accurate pricing, ticketing, and promotions in line with brand guidelines., • Protect company assets and minimize loss (shrink) through vigilant controls. Qualifications: • 1–2 years of retail experience, preferably in beauty/fragrance or luxury retail., • Proven leadership or supervisory experience in a retail environment., • Excellent guest service and relationship building skills., • Strong communication, coaching, and conflict-resolution abilities., • Ability to work a flexible schedule, including evenings, weekends, and holidays., • Basic retail math, POS system proficiency, and familiarity with inventory processes., • Knowledge of fragrance notes, brands, and fragrance culture is a plus. Position: Assistant Store Manager – Full Time On-site Hours per Week: 40 (Permanent) Location: Oxford Street

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Store Manager | London We are currently supporting the appointment of a Store Manager for a considered, high-profile retail location in London, a role that sits at the intersection of commercial performance and people leadership. This is a pivotal position, responsible for shaping performance, guiding and developing a sizeable team, and delivering a consistently elevated customer experience within a dynamic environment. Key Responsibilities • Lead and develop a high-performing team with clarity and consistency, • Drive commercial performance through a strong understanding of key business indicators, • Establish a culture centred around service, ownership, and accountability, • Build and nurture meaningful customer relationships, • Oversee the day-to-day running of the store with a hands-on, considered approach, • Uphold exceptional standards across all aspects of the store environment Candidate Profile • Proven experience as a Store Manager, ideally within a flagship or high-profile retail environment, • A strong commercial mindset, with the ability to interpret performance data and translate this into clear actions, • Experience leading larger teams, with a focus on development, engagement, and retention, • A leadership style that is both people-focused and results-driven, • A natural ability to build and maintain client relationships, with an understanding of client development and loyalty, • Confident in managing operational aspects of a store, with strong attention to detail, • Composed, adaptable, and able to navigate a fast-paced environment with ease, • Strong communication and interpersonal skills, with a polished and credible presence Offering • A highly competitive salary, in the region of £70,000–£75,000, • A performance-led incentive structure, including monthly bonus and annual MBO, • A comprehensive benefits package, including private healthcare and wider wellbeing support