Lead Platform Product Owner - Bristol Regional Centre - 3 Glass Wharf
hace 2 días
Bristol
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC has been a major adopter of cloud technology for over a decade. We are now entering the next phase of that journey-focused on unlocking greater value from cloud native capabilities and adopting a product led, platform engineering approach that enables teams to build resilient, modern services at scale for millions of people across the UK. You will help change how HMRC builds and run services. We are seeking an exceptional Lead Platform Product Owner within Enterprise Cloud Services (ECS), part of the Chief Digital & Information Group (CDIO). This is a senior, organisation wide leadership role shaping one of the largest and most complex AWS estates in the UK public sector. You will own a core cloud platform used by hundreds of delivery teams, enabling safe, autonomous and scalable service delivery. Central to this role is treating the platform as a first-class product-driven by clear outcomes, strong user focus, meaningful metrics and continuous improvement. Working closely with engineering, architecture and service teams, you will champion self-service, automation, paved roads and developer experience, while meeting demanding standards for security, resilience and cost efficiency. Operating at the intersection of technology, product and organisational strategy, you will play a defining role in HMRC's cloud transformation and platform community, the role involves travel and 60% office based. Job description As Lead Platform Product Owner, you will set and own the vision, strategy and roadmap for a strategic AWS cloud platform that supports services operating at national scale. You'll be accountable for ensuring the platform delivers measurable organisational outcomes-accelerating delivery, improving reliability and security, enabling reuse, and optimising cloud investment through strong commercial and FinOps aware decision making. You will bring a product out come focused mindset to platform ownership, combining technical credibility with a deep understanding of the needs of developers, delivery teams and the wider organisation. You will shape the platform as a paved road - secure by default, scalable, cost effective and easy to consume - reducing cognitive load on teams and enabling them to deliver high quality services at pace. As the senior advocate for the platform, you will drive adoption and continuous improvement through the intelligent use of metrics, usage data and feedback. You will clearly articulate the platform's value and strategic importance to senior leaders, technical communities and nontechnical stakeholders, positioning it as a foundational capability for HMRC's long term digital ambitions. Operating across multiple federated delivery teams, you will prioritise platform investment, manage dependencies and influence direction and outcomes through strong interpersonal and leadership skills. You'll set the standard for modern platform product management-embedding secure by default, scalable and cost-effective capabilities, and creating an environment where teams can innovate safely and deliver at pace. This is a high impact leadership role offering significant scope to shape strategy, grow influence, and develop the next generation of platform product leaders within HMRC. Person specification Key Responsibilities Platform Engagement, Vision & Evangelism • Define, communicate, and evolve a clear platform vision, underpinned by user insight, organisational priorities, and measurable outcomes., • Act as the evangelist for the platform, promoting its value, capabilities, and roadmap through active engagement, outreach, and collaboration with delivery teams and stakeholders., • Establish and use meaningful engagement and adoption metrics, feedback loops, and usage data to assess platform performance and inform decision-making., • Own and manage the end-to-end platform product backlog, clearly prioritising work based on business value, technical risk, and user needs., • Coordinate delivery across multiple, federated platform and product teams, ensuring alignment, transparency, and effective dependency management., • Enable teams to deliver autonomously while maintaining coherence across the wider platform, ensuring consistent standards, interfaces, and outcomes., • Measure delivery impact and outcomes, ensuring the platform delivers tangible benefits at pace., • Proven technical leadership for the AWS cloud platform, ensuring solutions are secure, scalable, resilient, and cost effective., • Shape and assure platform capabilities including CI/CD, multi account AWS architectures, networking, security, and integration with wider enterprise services, ensuring these are secure by default and scalable by design., • Work in close partnership with architecture, security, and engineering communities to embed modern cloud technologies, patterns, and practices that continuously improve platform maturity and developer experience., • Build strong, trusting relationships with senior stakeholders, delivery teams, and external partners, aligning platform priorities with organisational objectives., • Communicate complex technical and product concepts clearly to both technical and non-technical audiences., • Influence decisions and outcomes without direct authority, balancing competing priorities and resolving conflict constructively., • Strong understanding of Cloud developer platforms and platform engineering concepts, modern cloud-native architectures and enabling capabilities., • Proven ability to represent and advocate for largescale cloud platforms externally, building strong relationships with customers, suppliers, partners., • Demonstrable experience identifying, prioritising, and delivering measurable customer value through platform-led products and services., • Experience of working with agile teams and translating technical requirements into platform capabilities., • Strong stakeholder management skills with demonstrated ability to influence outcomes across multiple teams and senior stakeholders without direct authority., • Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) or equivalent., • AWS Certified Cloud Practitioner or AWS Solutions Architect - Associate., • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history and previous experiences. Your CV should be limited to your last 3 roles and no more than 200 words perrole., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020