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At Amazon, we have hundreds of facilities across Europe. They’re not just workplaces – they’re our hubs where teams meet and collaborate to make sure we’re always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you’ll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability. Key job responsibilities • Support colleagues in site compliance with safety policies and procedures, • Implement EU network standards, plan preventative maintenance and ensure technical availability, • Collaborate with colleagues to collect and analyse data to improve processes, • Deliver and support both site-based and network-level projects, • Lead, support and mentor your team to develop their career A day in the life You’ll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what’s happening at your site. This involves collecting data and solving problems in a fast-paced environment. You’ll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or advanced tech like Amazon Robotics and our Complex Item Sorter. • Bachelor's degree in Electrical, Mechanical, Industrial or Civil Engineering, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience with computers, including MS Excel, Word and Office, • Work a flexible schedule including weekends, nights, and holidays, • Work flexible schedules including weekends, nights, and holidays, • Experience supervising teams, • Experience in practical engineering, • Master's degree, or Six Sigma Black Belt certification, • Experience with preventive maintenance procedures, industrial electrical, industrial controls, and industrial electronics & robotics, • Experience working with Material Handling Equipment (MHE) integrators, • Experience maintaining material handling equipment and integrated systems, • Experience in project management, • Experience with statistical analysis Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

JOB LOCATION: Stockton-on-Tees, UK At Amazon, we have hundreds of facilities across Europe. They’re not just workplaces – they’re our hubs where teams meet and collaborate to make sure we’re always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you’ll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability. Key job responsibilities • Support colleagues in site compliance with safety policies and procedures, • Implement EU network standards, plan preventative maintenance and ensure technical availability, • Collaborate with colleagues to collect and analyse data to improve processes, • Deliver and support both site-based and network-level projects, • Lead, support and mentor your team to develop their career A day in the life You’ll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what’s happening at your site. This involves collecting data and solving problems in a fast-paced environment. You’ll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or advanced tech like Amazon Robotics and our Complex Item Sorter. • Experience in reliability/maintenance environments, or experience in planning, scheduling and auditing maintenance activities, • Experience in engineering team management, • Experience in similar environments, or experience working with and managing third party vendors, • Speak, write, and read fluently in English at C1 level or above, • A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4+, • Experience of working with statutory regulations such as compliance checks and machine safety protocols, • Experience in automated equipment, including packaging machinery, sortation and conveyor systems, • Experience of using data analysis tools and PLC-based control systems Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION: Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. RESPONSIBILITIES: · Role model health & safety best practices and monitor those around them to ensure they follow the example they set. · Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. · Coach and mentor the technicians on shift. · Support the line manager and to supervise the shift in their absence. · Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. · Support continuous improvement of systems in a standard manner across the EU network. · Develop and maintain a good working relationship across all levels in the organization. · Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. · Management of contractors. • High school or equivalent diploma, • NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics, • 4 years UK certified apprenticeship, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management, • Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks, • Associate's degree in Mechatronics or a related technical field, • Experience in vendor management, • Experience with robotic maintenance, • Experience leading engineering teams as a mentor or tech lead, • Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Your new companyHays Accountancy & Finance are recruiting on behalf of a successful and growing organisation in the Teesside area for an experienced Accounting Manager. This is a fantastic opportunity to join a dynamic business during an exciting period of growth, offering exposure to senior stakeholders and the chance to play a key role in shaping the finance function. Your new roleReporting into senior leadership, you will be responsible for overseeing financial accounting operations, ensuring robust financial controls, accurate reporting, and compliance with statutory requirements. You will lead a high-performing finance team while partnering with stakeholders across the wider business to support strategic decision-making. Key responsibilities will include: \n\n • Leading month-end, quarter-end and year-end close processes\n, • Managing financial reporting and group reporting submissions\n, • Preparing and reviewing journals, balance sheet reconciliations and fixed asset accounting\n, • Producing financial statements and management reporting\n, • Supporting budgeting, forecasting and financial planning activities\n, • Ensuring compliance with statutory reporting and filing obligations\n, • Managing VAT, corporation tax and wider tax compliance requirements\n, • Acting as the key contact for external auditors and coordinating annual audits\n, • Maintaining and improving financial controls, policies and procedures\n, • Overseeing Accounts Payable, Accounts Receivable and payroll activities\n, • Driving process improvements across finance systems and reporting\n, • Leading, coaching and developing a finance team\n, • Partnering with operational and commercial stakeholders to provide financial insight and analysis.\n\n What you'll need to succeedTo be considered for this role, you will be a fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong financial accounting and reporting experience gained within a UK business environment. You will also possess: \n\n • Strong technical accounting knowledge, including IFRS\n, • Experience managing statutory reporting and compliance requirements\n, • Previous audit management experience\n, • Knowledge of VAT and corporation tax compliance\n, • Proven people management and leadership capability\n, • Advanced Excel skills and experience of ERP or accounting systems\n, • Excellent analytical, organisational and problem-solving abilities\n, • Strong stakeholder management and communication skills.\n\n Candidates with experience in a group reporting, multinational or complex business environment will be particularly attractive. What you'll get in return \n\n • Competitive salary and comprehensive benefits package\n, • Genuine opportunities for professional development and career progression\n, • A supportive and collaborative working culture\n, • Exposure to senior leadership and strategic projects\n, • The opportunity to make a significant impact within a growing organisation.\n\n What you need to do nowIf you're interested in this opportunity, click 'Apply Now' to submit your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you an experienced Facilities or Maintenance Manager who thrives in a fast-paced operational environment? Can you lead contractors, engineers and facilities teams while maintaining the highest safety and compliance standards? Do you enjoy solving problems, delivering projects and making a real impact on site performance every day? \n \n Here at GXO, we’re looking for a proactive and hands-on Assistant Facilities Manager to join our site in Wynyard. You will lead all aspects of maintenance and facilities operations across our busy distribution site. You’ll play a key role in ensuring our warehouse, office and welfare facilities remain safe, compliant and operating efficiently to support our high-performing operations. \n \n This is a full-time, permanent position. You will work Monday to Friday, 08:00 till 17:00. \n \n Pay, benefits and more: \n \n We’re looking to offer a salary of up to £45,000 per annum, and 33 days annual leave (including bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! \n \n What you’ll do on a typical day: \n \n\n • Lead all electrical, mechanical and general maintenance activities across the site, ensuring operational continuity\n, • Develop and manage preventative maintenance schedules, reducing downtime and improving site performance\n, • Oversee contractor management, ensuring all works are completed safely, compliantly and to a high standard\n, • Manage statutory inspections, compliance activities and safety testing to maintain legal and company standards\n, • Coordinate facilities and maintenance projects, supporting the General Manager with improvement initiatives and future investment plans\n\n \n What you need to succeed at GXO: \n \n\n • NVQ Level 4, HNC/HND or equivalent in Facilities Management or Electrical or Mechanical Engineering or a related discipline and IOSH or NEBOSH qualification\n, • 18 Edition Wiring Regulations qualification\n, • Proven experience within a Facilities Management, Engineering or Maintenance leadership role\n, • Strong leadership skills with the ability to manage technical teams and external contracts effectively\n, • A proactive, hands-on approach with the ability to identify issues and implement practical solutions\n\n \n We engineer faster, smarter, leaner supply chains. \n \n GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. \n \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As Director, Support Engineering for EMEA, you'll manage an experienced, distributed team serving enterprise customers across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience. You'll bring deep experience managing multi-country teams, operating across time zones, and shaping enterprise technical support in an AI-first environment. As a member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy. • Manage the full people agenda for the EMEA Support Engineering team, including performance, career development, succession planning, retention, internal mobility, and team culture across multiple countries., • Manage managers and senior contributors across EMEA time zones, setting clear expectations and supporting consistent performance., • Partner with the EMEA People Business Partner on employment considerations across jurisdictions, including Works Council engagement where applicable., • Own regional service-level target performance, customer satisfaction, ticket quality, resolution outcomes, escalation workflows, and reporting against global key performance indicators., • Improve shift handoffs and Request for Help coordination with Product Engineering and Support Engineering hubs in the Americas, Asia-Pacific, and Bengaluru., • Oversee EMEA's adoption and ongoing improvement of GitLab's AI toolchain, working with Support Operations and Strategy on tooling, data insights, capacity planning, and staffing management., • Represent the needs of EMEA customers inside GitLab by identifying field patterns, escalating systemic product issues, influencing the product roadmap, and joining customer or partner conversations that require executive support., • Shape global Support Engineering strategy with peer managers, including geographic coverage, quality standards, knowledge exchange, the operating model, annual planning, headcount modeling, and the regional roadmap., • Progressive experience in technical support engineering or a related customer-facing technical discipline., • Experience managing managers, senior contributors, and distributed teams through a manager-of-managers structure., • Experience managing multi-country teams in EMEA, with knowledge of employment considerations, cultural differences, and communication across time zones., • A track record of owning service delivery, including service-level target outcomes, escalations, and operational performance in a globally distributed environment., • Experience with or interest in AI-assisted support delivery, with the ability to guide adoption and improve workflows., • Clear written and verbal communication skills, including the ability to work with executives and work with others synchronously and asynchronously., • Proficiency with support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools., • Knowledge of DevSecOps, continuous integration and continuous delivery, Kubernetes, cloud-native infrastructure, or GitLab gained through customer-facing work, platform use, administration, or support operations. The GitLab Support Engineering team is distributed across the Americas, EMEA, and Asia-Pacific. The EMEA region represents some of our deepest and most complex enterprise customer relationships. Support Engineers and Managers work on tickets and help GitLab's customers, and they also dig into code and logs to find root causes. Collaboration here is extraordinary. We solve complex problems jointly, participate in pairing sessions and one-to-one meetings, and stay in contact across time zones through deliberate asynchronous habits. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Senior Technical Account Manager working from the UK. Life is short. Work somewhere awesome. _ is a breakout cybersecurity Software-as-a-Service (SaaS) company with a mission to empower organizations to take control of their data and protect their customers, employees and brand by shedding light on external threats. We enable cybersecurity teams to proactively detect high-risk external exposure across the dark and clear web, before threat actors have a chance to leverage it. We unify the core functionalities of cyber threat intelligence and external attack surface management into a single, intuitive platform. TL;DR: We are a bunch of geeks who help protect our clients' data (and people in their network) by locating cyber risks. The Sr. Technical Account Manager (TAM) serves as a dedicated technical point of contact for customers, providing in-depth knowledge and expertise to optimize their use of the Flare platform. In this role, you are responsible for handling the technical aspects of customer relationships, providing onboarding support, ongoing threat intelligence support, educating customers about the Flare platform, ensuring the alignment of technical solutions with customer needs, and collaborating closely with internal teams to resolve complex challenges. Your purpose and impact: Your mission, should you choose to accept it, is to directly and indirectly enable customers to obtain full value from their investment in Flare. • Act as a customer advisor, providing deep technical guidance on leveraging the Flare platform to maximize and optimize the impact of customers’ cyber threat intelligence workflows., • Collaborate closely with Customer Success Managers to ensure customer needs are met and aligned with their business goals., • Contribute to the enablement of customers on the platform and on continuous threat intelligence practices., • Optimize platform configurations through tuning, best practices, and hands-on guidance to ensure maximum value; including integrations using APIs, webhooks and basic scripting., • Manage escalations of complex technical issues and work directly with Product and Engineering teams to resolve them., • Use Flare to perform custom reporting on behalf of customers., • Develop playbooks and best practices for use by peers, customers and CS team members,, • Participate in on-site customer visits and industry events to provide hands-on support and build strong customer relationships., • Provide input to the Product team on feature requests, technical challenges, and areas for improvement based on customer feedback. You’ll be a perfect fit if you have: • 7+ years of experience in cybersecurity consulting, SOC analyst roles or threat intelligence roles., • Prior experience in threat analyst roles or with threat intelligence solutions (preferred)., • Prior experience working in B2B SaaS environments or implementing SaaS solutions., • Experience working with API integrations and webhooks., • Basic Python development skills., • Excellent problem-solving skills with the ability to navigate complex technical issues and provide effective solutions., • Exceptional communication and interpersonal skills, capable of simplifying complex technical concepts for customers., • Ability to work cross-functionally with CSMs, Product, and Engineering teams., • Strong organizational skills with the ability to manage multiple accounts, prioritize tasks effectively and drive issues to resolution., • Bilingual abilities in French and English (preferred)., • Client-facing experience. What this role will achieve … Within 30 Days • You will be deeply familiar with Flare’s platform, datasets, and customer use-cases. You will be able to perform a highly competent end to end demo of the platform to both technical and executive audiences., • You will have learned Flare’s systems, processes and documentation and be able to independently find answers to technical questions., • You will have a working understanding of TAM responsibilities, processes and work assignments., • You will have become familiar with Flare’s research and thought leadership and have recommended at least one article to share with a specific customer demographic, including its relevance Within 60 Days • You will have completed hands-on training with the Support team, answering progressively more complicated tickets., • You will be able to quickly assess client deployments and recommend configuration improvements based on desired use case and best practices., • You will have completed at least one bespoke risk report for a customer., • You will have mastered several Flare integrations to be able to enable customers to integrate Flare data easily into their security program., • You will routinely participate in internal meetings with the Customer Success, Support and TAM teams; improving team understanding and alignment. Within 90 Days • You will have helped two highly sophisticated customers unlock new use-cases and integrate Flare data into security workflows., • You will have developed one playbook on Flare practices and trained the Customer Success team on delivery., • You will routinely participate in cross functional meetings; representing customers and the broader customer facing teams., • You will have become an active participant in one of Flare’s continuous improvement initiatives., • You will be able to answer complex product questions asked by the CS and AE teams. What it’s like to be part of Flare: • You will find a people-first company where work-life balance is valued. You’ll receive:, • Competitive salary, • Bonus structure, • Stock options, • Health coverage/insurance, • Flexible, work from anywhere, • Unlimited vacation, • Fun company events; “Flamping”, curling, rock climbing and many others, • You will join a high-growth, innovative start up where you’ll see your impact immediately and be empowered to take on challenges for your personal and professional growth, • You will work with an inspiring and award-winning team who are passionate about what they do and the clients we serve, whose work has been referenced in leading academic journals and international media Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Flare we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. As our Integration Solutions Consultant, you're the technical integration expert our enterprise customers rely on to connect Spotted Zebra seamlessy into the systems they already run on. You join implementations when the conversation turns technical - ATS, Workday and other HRIS, SSO, Outlook and Microsoft 365, data flows and field mapping - and you make integrations work. You won't own the whole implementation (our Implementation Managers and Skills Science Solutions Consultants lead that), and you won't be hands-on building every integration - we have a dedicated Product Integration Engineering team for that. You are the customer-facing front of that team: the person who scopes what's possible, designs how data should flow, and gives customers clear, credible answers on technical feasibility, then works tightly with our engineers to deliver it. If you love untangling enterprise tech stacks, can hold your own with TA Leaders, Recruiters and IT architects alike, and want to shape how a fast-evolving product plugs into the world's biggest employers - this one's for you. Key responsibilities: • Act as the technical integration expert across enterprise implementations, joining solution and discovery conversations when they turn to ATS, Workday/HRIS, SSO, Outlook/Microsoft 365, data flows, field mapping and integration options, • Lead integration discovery - understanding the customer's tech stack, map their requirements to Spotted Zebra's integration capabilities, and translate business goals into a workable technical design, • Design and document field mappings, data flows and integration approaches, including the source of truth between systems such as Workday and Spotted Zebra, and what is standard versus bespoke, • Scope and confirm technical feasibility - what's available today versus on the roadmap - giving customers honest, credible answers and escalating to the Product Delivery Manager and Product only by exception, • Support pre-sales as the integration expert - joining sales conversations with prospects to assess feasibility, answer technical questions, scope requirements, and contribute to RFPs and security questionnaires so deals are set up to succeed at implementation, • Act as the customer-facing front of our Product Integration Engineering team - translating customer requirements into clear integration specs, working primarily with that team's Product Manager (and directly with engineers when needed) to get integrations built, and keeping the customer informed throughout, • Own the integration workstream alongside the Implementation Manager - spotting risks early, coordinating with Product Integration Engineering, troubleshooting issues, and keeping delivery on track to go-live, • Partner with the Skills Science Solutions Consultant on what assessment and AI Interview evidence is appropriate to share back into the ATS, and with the Product Delivery Manager on feasibility and customer-specific product work, • Support phased approaches - enabling customers to go live without a full integration and add ATS/Workday integration later, • Build repeatable integration playbooks, templates and documentation, and feed integration insights back to Product and Engineering to make delivery more scalable, • Provide input to information security, SSO/identity and supplier onboarding conversations as needed, • Help shape the integration roadmap - channelling customer needs, recurring requirements and field insights to the Product Integration Engineering team's Product Manager to inform priorities and influence what we build next Requirements • Hands-on experience designing and delivering integrations between SaaS products and enterprise systems including Workday, SuccessFactors and Oracle, • Strong working understanding of integration methods and concepts - APIs, webhooks, data/field mapping, ETL, SSO/SAML and common HR data flows, • Customer-facing confidence - able to lead technical discovery with both senior business stakeholders and technical/IT teams, and explain complex integration topics in plain language, • Comfortable navigating ambiguity in a fast-evolving product, with the judgement to know what's standard, what's bespoke, and when to escalate, • Experience supporting sales cycles and pre-sales as a technical or solutions expert - comfortable being the integration authority in front of prospects, not just delivering after the deal is signed, • Experience contributing to RFPs, security questionnaires and technical proposals - comfortable with the written and compliance side of enterprise deals, • Strong organisational skills, able to run multiple integration workstreams across concurrent enterprise implementations, • A genuine startup mindset - adaptable, resilient, resourceful, and comfortable delivering something that's still evolving, • Familiarity with SSO/identity (SAML, OIDC), Microsoft 365/Outlook integration, and middleware/iPaaS tools (e.g. Kombo/Merge), • Data literacy or light scripting (JSON, SQL, Postman) to validate and troubleshoot integrations, • Exposure to AI governance, information security processes, or supplier onboarding requirements, • Willingness to travel occasionally for client visits, including potential international travel Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Consultants, Designers and Engineers Manager, UK & Ireland Reporting to: Senior Manager - Sales and Consultant Program We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths. Our network, of over 2400 people globally, is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our Internal Engagement Survey results of 4.4/5. Discover Genetec's work environment and lively culture in _! Genetec is seeking a senior professional to lead and grow our Consulting, Design, and Engineering (CDE) Program for the UK & Ireland. This is a high-impact role focused on strengthening relationships with security consultants and design engineers, enabling them with Genetec solutions, and building a qualified pipeline of sales opportunities—many of which originate during the design and specification phase of major security projects. Based in the UK, you will collaborate closely with Genetec’s regional sales, marketing, and technical teams to drive demand for our unified security platform within complex enterprise environments We take great pride in the exceptional talent we work with each day, which inspires us to continue reaching for excellence. As we expand our influence in the market, we are excited to announce an opening for a Business Development Manager focusing on our Consultant, Designer, and Engineer (CDE) Program. If you are looking to elevate your career in a thriving environment and foster meaningful relationships with industry partners, we encourage you to explore this exciting opportunity to join our team • CDE Engagement: Lead consultant enablement and specification efforts across UK&I., • Consultant Upskilling: Develop and deliver enablement strategies to educate consultants and design engineers on Genetec’s platform, architecture, and solutions., • Drive Specification: Influence the early design stages of projects to ensure Genetec’s technology is specified and considered across verticals., • Ecosystem Navigation: Engage key stakeholders throughout the value chain—from vendor to integrator to main contractor and end-user., • Thought Leadership: Represent Genetec at industry forums, security expos, and technical working groups, particularly where design and compliance are involved., • Strategic Relationship Management: Establish and nurture long-term partnerships with top-tier security consulting firms and engineering practices., • Cross-Functional Collaboration: Align with regional sales, business development, and marketing to integrate CDE efforts with broader strategic initiatives., • Voice of the Market: Provide market intelligence and field insights to help shape Genetec’s regional positioning and roadmap., • Present business proposals and product demonstrations to potential clients We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role. • Bachelor's degree in business, IT, or a related field /or demonstrated experience in Enterprise Physical Security Sales., • Minimum 5-10 years experience. This candidate must possess Consultancy Experience in Physical Security. Experience in Enterprise Sales. Ability to understand the ecosystem sales from Vendor (Manufacturers) to System Integrator to Main Contractors and to End-Users., • Exceptional communication and interpersonal skills., • Proven ability to manage multiple client relationships and projects simultaneously., • Willingness to travel, • Deep understanding of the project and procurement lifecycle in the physical security ecosystem., • Strong stakeholder management skills, particularly with consultants, engineers, and design influencers., • Experience working across the vendor–SI–contractor–end user chain., • Tertiary qualifications in engineering, security technology, or business are preferred; equivalent industry experience will also be considered. Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds. 🏆 4.5/5 agreed in our Internal Engagement “People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here.” To learn more about us, visit our _!

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Packaging Development Manager Billingham (Home of McCoys, Wheat Crunchies, POM-BEAR, and more…) with regular travel to our Tanfield site. Full-time, on-site Join our snack-loving team We’re looking for a Packaging Development Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move. Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. About the role This is a pivotal role in our Technical team, where quality is at the heart of everything we do. You will provide specialist expertise in Packaging Development and Optimisation at site level, ensuring our products are safe, high quality and consistent every time. You will work closely with Operations, Engineering, Procurement, R&D, Marketing and Project Teams to design and deliver best-in-class packaging solutions. From new product development to continuous improvement, you will play a critical role in optimising performance, reducing waste and supporting our sustainability agenda. This is a hands-on role where you will be actively involved in factory trials, production support and problem solving on the ground. You will also influence and develop others, building capability across site teams and helping embed a Right First Time culture. If you enjoy technical challenges, working cross-functionally and making a visible impact, this role offers the opportunity to shape packaging performance across our Site. What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer: Competitive annual salary, annual salary review and annual bonus opportunity (target 7.5%), plus KP Pension Plan with up to 7% matched contributions and £6,000 car allowance 25 days holiday, with the option to buy up to five additional days, plus additional holiday after five years’ service Comprehensive healthcare including Single Cover Private Healthcare, Health Cash Plan, Digital GP and Employee Assistance Programme Electric Vehicle Car Scheme, supporting more sustainable and cost-effective travel KP4ME benefits platform with discounts, cashback and wellbeing support Enhanced family-friendly policies to support colleagues at every stage of life What will you be doing? Acting as the site packaging expert and technical lead Provide day-to-day support to production, acting as the go-to expert for packaging, troubleshooting issues in real time and coaching colleagues to build capability and strengthen understanding across the Site Designing, developing and optimising packaging solutions Create and implement fit-for-purpose packaging for new products, renovations and cost-saving initiatives, ensuring the right balance of quality, performance, cost and sustainability Leading end-to-end trial and launch activity Plan, coordinate and execute factory trials, including packaging travel tests, analyse results and support first production runs to ensure smooth scale-up and consistent Right First Time delivery Driving quality, compliance and process control Own packaging specifications, artwork approvals and technical documentation, while implementing robust process controls to reduce waste, defects, NRFT and consumer complaints Collaborating to deliver improvement, innovation and sustainability Work closely with cross-functional teams and suppliers to deliver projects, improve performance, support CAPEX activity and drive People and Planet goals across the Site We’d love to hear from you if you can bring: Strong experience in FMCG or manufacturing environments A background in food, beverage or consumer goods, with a solid understanding of factory operations and quality standards such as HACCP and BRC, and how these apply in a fast-paced Site Deep technical knowledge of packaging and materials Experience working with a range of packaging formats and materials, with a clear understanding of how they impact product quality, shelf life, line efficiency and consumer experience Hands-on trial, production and troubleshooting experience Confidence leading or supporting factory trials, analysing performance data and resolving technical issues on the line to deliver practical, sustainable improvements Analytical thinking and data-led decision making Ability to interpret technical and operational data, identify trends and root causes, and translate insight into clear actions that improve performance, reduce waste and optimise cost Strong collaboration, communication and influencing skills Proven ability to build effective relationships across Operations, Engineering, Quality, R&D and suppliers, with the confidence to challenge, coach and influence to achieve the right outcomes Our purpose At KP Snacks, we're passionate about creating happy snacking moments through our great tasting snacks and iconic brands. Every day, millions of people enjoy our products, including Hula Hoops, McCoy's, KP Nuts, Tyrrells, Skips, POM-BEAR and Butterkist, making us one of the UK's leading snack manufacturers. For decades, we've been delighting consumers by combining well-loved favourites with exciting innovations that reflect changing tastes and expectations. We're equally passionate about our people and committed to creating a workplace where everyone can grow, develop and make a real impact. As part of the Intersnack Group, one of the world's leading snack manufacturers, we combine global expertise with a shared commitment to creating happy snacking moments every day. We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know. #LI-SC1 #LI-Onsite

\n\n • ICT Cyber & Information Security Manager\n, • Hybrid-Working (Stockton-on-Tees + Remote Working)\n, • £70,000 to £85,000 per year (DOE + Qualifications)\n, • Annual bonus (c10%) and an excellent benefits package\n\n The Opportunity \n Our client is looking to appoint an experienced ICT Cyber & Information Security Manager to take responsibility for a broad range of cyber security, information security, risk and compliance activities across the organisation. \n This is a key role within the Information Security function, providing the opportunity to take ownership of security activities ranging from the ICT Annual Delivery Plan through to major business growth initiatives, including site transitions and acquisitions across the UK and internationally. \n You'll work closely with internal teams, senior stakeholders and external partners to strengthen the organisation's cyber and information security posture, manage risk and ensure compliance with relevant security standards and legislation. \n The successful candidate will combine strong technical security knowledge with excellent governance, risk management and stakeholder-management skills. \n Skills and Experience: \n\n • Proven experience working as an Information Security Manager, Cyber Security Manager, Information Assurance Manager or equivalent.\n, • Experience leading cyber security, information security and/or compliance activities within a medium-to-large enterprise environment.\n, • Strong experience managing an enterprise information/cyber security risk register.\n, • Demonstrable experience developing and reporting Information Security metrics and KPIs.\n, • Experience leading or coordinating offensive security activities, vulnerability assessments and penetration testing programmes.\n, • Strong practical knowledge of Information Security Management Systems (ISMS).\n, • Experience implementing, maintaining and continually improving an ISMS.\n, • Experience preparing for and participating in internal and external security audits.\n, • Strong knowledge of ISO 27002 and experience delivering against its requirements.\n, • Strong knowledge of Cyber Essentials/Cyber Essentials Plus.\n, • Experience working with NIST security frameworks.\n, • Knowledge of CAF/Cyber Assessment Framework and its application to organisational security.\n, • Understanding of NIS2, GDPR and the Data Protection Act.\n, • Experience developing and testing incident response and business continuity plans.\n, • Strong understanding of cyber security risk, governance, controls and remediation.\n, • Excellent stakeholder management and communication skills.\n, • Ability to work across technical and non-technical teams and translate security requirements into practical business outcomes.\n\n Qualifications \n Professional security qualifications such as the following would be highly desirable: \n\n • CISSP\n, • CISM\n, • CISA\n, • ISO 27001/27002-related qualifications\n, • Other recognised cyber security, information assurance or risk-management certifications\n\n Role and Responsibilities: \n\n • Act as a key pillar of the organisation's Information Security programme, driving and managing cyber and information security activities.\n, • Work collaboratively with internal teams and external partners to deliver security initiatives and improvements.\n, • Develop, review and rehearse incident response plans, ensuring the organisation is prepared to detect, investigate and respond effectively to cyber incidents and data breaches.\n, • Work with relevant teams to review, test and improve Business Continuity, Recovery Time Objective (RTO) and Recovery Time Strategy (RTS) arrangements.\n, • Conduct and support security risk assessments and vulnerability assessments to identify threats, vulnerabilities and areas for improvement.\n, • Develop and implement appropriate risk mitigation strategies.\n, • Manage and maintain ICT Cyber & Data Security Risk Registers, ensuring risks are appropriately assessed, owned, mitigated and reported.\n, • Review, develop, implement and maintain cyber security, information security, data protection and compliance policies.\n, • Monitor changes in the regulatory and threat landscape and assess their impact on the organisation.\n, • Ensure compliance with relevant legislation, regulations, frameworks and security standards, including GDPR, Data Protection Act, NIS2, NIST, Cyber Essentials and ISO 27002.\n, • Lead and coordinate information security metrics, reporting and management information.\n, • Support and oversee offensive security activities, vulnerability management and security testing.\n, • Maintain and continuously improve the organisation's Information Security Management System (ISMS).\n, • Lead or participate in internal and external security audits and assessments, including ISO 27002 and Cyber Essentials Plus.\n, • Provide security input into business change, technology projects, acquisitions, site transitions and other strategic initiatives.\n, • Work with stakeholders to embed security by design across ICT and wider business activities.\n, • Provide expert advice, guidance and challenge to colleagues and senior stakeholders on cyber and information security matters.\n\n Applications: \n To learn more about our established client and this newly created role working as a IT Security Manager for our client based in the Teesside/County Durham area (with excellent flexible/remote working options available); please call and speak with Edward Laing here at ISR Recruitment to learn more or please send through a copy of your latest CV and/or share your online business profile for a call back in the very strictest of confidence.

Join us as a People Systems Analyst at Thirteen Group! \n \n Role Overview: \n Thirteen Group is on the lookout for a People Data Analyst to join our People and Culture team. \n \n As a People Data Analyst, you will analyse and interpret workforce data to identify trends, risks and opportunities that support better decision-making across the organisation. You'll lead on workforce analytics, workforce planning insights and performance reporting, transforming complex data into clear, actionable recommendations. Working closely with colleagues across People and Culture, you'll help improve organisational effectiveness and employee experience through meaningful insight and evidence-based reporting. \n This is a hybrid role, so you’ll work mainly from home and at least one day a week from our fantastic office at Hudson Quay in Middlesbrough. \n \n Thirteen Benefits: \n\n • Salary - £43,798 per annum\n, • Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.\n, • Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).\n, • Simply Health – save money on common health expenses and get access to health and wellbeing support services.\n, • T’dar – our Discount and Reward platform giving you huge savings on everyday brands.\n, • Opportunities to buy and sell annual leave.\n\n \n Key Responsibilities: \n\n • Produce workforce dashboards, reports and insights for managers, executives and boards.\n, • Analyse workforce trends, including turnover, absence, vacancies and skills data.\n, • Deliver workforce planning analysis, forecasting and scenario modelling.\n, • Build and maintain accessible self-service reporting and dashboard solutions.\n, • Present complex data in clear, engaging formats that support decision-making.\n, • Identify opportunities to improve reporting processes, automation and efficiency.\n\n \n About You: \n\n • Experience using HRIS and analytics tools such as Power BI, Tableau or Business Objects.\n, • Strong understanding of workforce metrics and their use in organisational reporting.\n, • Skilled in analysing data to identify trends, risks and opportunities.\n, • Able to translate complex analysis into clear, actionable insight for non-technical audiences.\n, • High attention to detail with a commitment to data accuracy and integrity.\n, • Confident influencing stakeholders through evidence-based recommendations.\n\n \n Why Thirteen Group? \n At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers. \n Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do. \n • Join a team that’s local at heart but welcomes talent from everywhere. \n • Be part of an organisation that values diversity and inclusivity. \n • Be a part of a company that offers tailored support services, going beyond just housing solutions. \n \n Interested? \n For more details, please refer to the attached documents. \n If you’d like to talk more about the role please contact Mel McGee, HR Systems and Insights Manager on 07484075100 or Merilyn Wilson, Head of Reward and People Operations on 07884 430895 for an informal discussion. \n NO RECRUITMENT AGENCIES, please. \n \n Are You Ready for a Rewarding Challenge? \n Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community! \n As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.

The Config Team Discover your potential at the home of the SAP Supply Chain. A company small enough to care, big enough to compete. If you’re passionate about your work and envision a future with a leading team, we would love to hear from you. If you can’t see an open position which is suitable to your current skill set or of interest to you, we welcome you to share your CV and we will be in touch when a suitable position arises. With a strong customer demand across the SAP supply chain, S/4 Hana and transformation projects, we commonly recruit for the following positions: • All levels – Functional Consultant (SAP Supply Chain modules including SAP EWM & WM), • All levels – Functional Consultant (SAP FICO), • All levels - Technical ABAP Consultant (SAP EWM), • All levels – Support Consultants (all modules functional and technical), • All levels – Project Manager (SAP Supply Chain), • All levels - Business Support Functions including; Sales, Finance, Human Resources, Marketing and Operations. We offer flexible working options, remote or hybrid along with competitive remuneration and attractive benefits. If you’re interested in joining us in the immediate or would like to show us that you’re interested in joining in the future, we invite you to be in touch. More reasons to work at The Config Team? • Enjoy the credibility of working with an SAP Gold Partner., • Celebrate being part of an Investors In People Gold Accredited organisation., • Structured career progression and ongoing learning and development., • Opportunity to become SAP certified through SAP Learning Hub Licence., • Contribute to SAP transformation projects, upgrades and enhancements for globally recognised brands including S/4 HANA., • Join a robust internal network of supportive and collaborative consultants., • Be part of a consultancy that values colleague well-being, quality of work and prioritises successful project delivery for customers. Find out more about Life At The Config Team on Glassdoor where we are proud to say our past and current employees highly rate us: _ Join us in shaping the future of SAP. You may also contact Tom Silcock or Ines Aveiro who would be happy to hear from you. Talent Manager - _ Talent Acquisition Specialist - _ We look forward to hearing from you.

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior Statistical Programmer Consultant to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Main Job Tasks and Responsibilities: The Senior Statistical Programmer Consultant is a delivery-focused role who works under the leadership, oversight, and direction of a Programming team leader to lead and/or support aspects of the programming effort to deliver technical programming and information components of a project. This position requires high technical skills and thorough industry knowledge to independently perform the Programming tasks Key Responsibilities: • Responsible for supporting the Programming deliveries of a clinical study or project., • Implements statistical programming aspects of the protocol and the clinical development program., • Ensures high quality is built into own deliverables and the quality delivered by other programmers., • Programs independently with high efficiency and quality., • Writes and/or implements specifications and oversees completeness of relevant documentation., • Contribute to the development of best practices to improve quality, efficiency, and effectiveness within the function., • Ensures compliance with standards and automation usage., • Plans and support team activities and tasks., • Communicates and escalates risks within the assigned studies and/or projects., • Works proactively with study team members including but not limited to the Statistician, Lead Programmer, Data Manager and Study Leader. Education and Experience: • Bachelor’s degree in computer science (CS), statistics, or related scientific disciplines with 5 yrs. of clinical programming (CDISC) experience; Master’s degree in CS, statistics or related disciplines with 6 yrs. of clinical programming (CDISC) experience., • Need to have Oncology TA experience., • Working knowledge of ICH and Good Clinical Practices, Clinical research, Clinical trial process, and related regulatory requirements and terminology., • Good understanding of the clinical drug development process., • Strong communication skills and coordination skills., • Current knowledge of technical and regulatory requirements relevant for the role, • Ability to proactively manage concurrent activities within a project, • Proficient ability to influence relevant stakeholders on programming-related items The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-DNP

Remote (UK-based) Reactive Markets is the 2026 OTC Trading Platform of the Year (_). Our network handles over $50 billion in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 40+ of the world's leading liquidity providers. We build trading systems that operate at the edge of what's technically possible — where nanoseconds matter and a dropped message costs real money. Our engineering team is small, senior, and deeply invested in the craft of building cutting edge, reliable, high-performance systems. We're hiring the first dedicated Technical Delivery Analyst. You will own the delivery of software projects end-to-end — from requirements through to production — working alongside engineers to ensure work lands on time, risks are visible, and stakeholders always know where things stand. As our engineering organisation grows into more specialised teams, you are the person who sits across the space between them — owning the dependencies, coordination, and communication that no single team owns. This is not an administrative role. You need to understand the technology being built, speak credibly with engineers about architecture and trade-offs, and translate technical reality into clear communication for the business. You are the person who knows what is happening, why it matters, and what might go wrong — and you make sure everyone else knows too. You will work closely with the Head of Technical Delivery and daily with Engineering, TechOps, and Product, with regular interaction with client-facing teams (Sales, Client Services). The role offers a clear path to Delivery Manager as the team grows and you take on broader ownership. Delivery Ownership: Own projects from inception to production — responsible for outcomes, not just process Understand technical scope, architecture, and dependencies well enough to anticipate problems before they surface Ensure infrastructure, testing, performance, and operational readiness are considered from the start Know the current state of your projects at all times Communication: Communicate early and often — bad news delivered early is manageable; bad news delivered late is a crisis Provide honest, accurate status updates — never spin, never hide, never assume someone else will raise it Tailor to the audience — technical detail for engineers, business impact for leadership, actionable clarity for everyone Technical Engagement: Participate meaningfully in technical discussions — you don't write code, but you understand what is being built and why Engage with engineers on architecture, dependencies, and integration points to accurately assess delivery risk Bridge engineering and business by translating technical constraints into language stakeholders can act on Risk Management: Identify risks early through genuine understanding of the work, not by reading ticket statuses Escalate with context — what is the risk, what is the impact, what are the options Contribute to post-incident reviews with a delivery lens — impact, learnings, prevention Continuous Improvement: Look for friction in how work flows and propose practical improvements Experiment with AI tooling to improve delivery efficiency — reporting, analysis, coordination, and communication Maintain delivery tooling as a means to an end, not an end in itself Technical: 2+ years' experience in technical delivery, project management, or software engineering Previously worked as a software developer, or strong hands-on technical experience with software systems Comfortable reading code, reviewing pull requests for context, and understanding technical trade-offs without simplification Knows what "done" looks like in production — tested, deployed, monitored, documented Familiarity with Agile practices and tools (Jira, Confluence) — values principles over ceremony Financial services or trading technology experience is a strong advantage How you work: You own it. End-to-end responsibility. If it's your project, it's your problem — you don't wait for someone to tell you something is off You communicate clearly. Exceptional written and verbal communication. Concise, precise, and honest under pressure. Confident raising difficult topics early — with engineers, stakeholders, and leadership alike — and you absorb pushback as readily as you give it, redirecting heat toward the outcome rather than taking it personally You build trust. Engineers respect people who understand the work, tell the truth, and follow through — not a title. You are genuinely interested in the people you work with, and over time they bring you problems before those problems reach a ticket You steady the room. When a project is drifting or an incident is live, you lower the temperature rather than raise it — calm, calibrated, and focused on what needs to happen next You think in outcomes. Updating a board is not the same as delivering software. You impose structure where needed without over-engineering process You stay technically curious. You genuinely want to understand how systems work and fit together. You don't simplify away the complexity that matters You write things down. Documentation is how we scale knowledge across a distributed team. If it's not written down, it doesn't exist You exercise judgement. You know when to escalate, when to solve, and when to ask for help You embrace AI tooling. We use AI tools to amplify our delivery capability — from reporting and analysis to coordination and communication. You should be curious and willing to learn Real delivery problems — owning end-to-end project outcomes on a market-leading trading platform with genuine scale and technical depth Breadth of exposure — work across the full engineering organisation: backend, frontend, platform, infrastructure, and TechOps An excellent team — senior engineers who care about craft, collaborate openly, and hold each other to high standards Direct mentorship — access to the Head of Technical Delivery for coaching, feedback, and professional development Career progression — a clear path to Delivery Manager as the team grows and you take on broader ownership Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites Remote-friendly — work from home with flexibility. We trust our people to deliver Sustainable pace — we work hard, but we don't burn people out. Balance is how we stay sharp We believe in transparency, honest feedback, and writing things down. We celebrate delivery, not activity. We frame AI as empowering people — removing toil, amplifying capability, enabling higher-value work. We aim to build systems that don't depend on the heroics of individuals to maintain and support — systems and processes that are resilient, documented, and sustainable. We keep our process focused and respectful of your time. Our process follows three stages. Stage 1: Initial Conversation with Talent Acquisition Format: Video call, ~30-45 minutes Stage 2: Hiring Manager Conversation with the relevant team lead or hiring manager Format: Video call, ~60 minutes Stage 3: Senior Leadership Conversation with our CTO Format: Video call, ~60 minutes What to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days. *Please note that depending on availability, Stage 2 and 3 may swap around. Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role. Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role. Equal Opportunities: Reactive Markets is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate. Data Protection: By applying, you consent to Reactive Markets processing your personal data for recruitment purposes, in line with our privacy policy [link to be added]. #Hiring #TechnicalDelivery #FinTech #TradingTechnology #RemoteWork #ProjectManagement

Department: Customer Support Reports to: Customer Support Manager Location: Fully remote for candidates based outside the UK, or UK-based hybrid (within travelling distance of London) Role Type: 3-month contract initially, with the potential to extend or move to a permanent role, depending on business needs. 3-5 days per week depending on your availability. Hours will be Mon-Fri, 9am-5pm UK time About Us At Cambridge Audio, we're a different sort of global audio company, resolutely independent and always authentic. We're on a mission to break down barriers to top-tier sound, so it's not the exception, but the norm. It's what we've been doing for over 50 years, and we're only just getting started. Our award-winning product lineup includes headphones, lifestyle audio, and premium hi-fi. We also own StreamMagic, our own music streaming platform, plus a music venue and bar called Melomania at our London Bridge HQ. Work at Cambridge Audio is more than just a job. We're passionate about what we do, and have fun doing it, developing our skills and careers, plus those of the colleagues around us. Learn more at _ Our Culture A shared love for music and a commitment to exceptional products and customer experience drive us. With strong team spirit across our five global offices, our core values define our work: • Made By Music - Inspired by shared passion and independence., • Pride in our product and service - Obsess over detail, always learning and improving., • Embrace the culture - Integrity, Innovation, Energy, Openness, Teamwork, Diversity, Flexibility, Fun, Music., • Make an impact - See it through. Go the extra mile. About the Role As a Customer Support Agent, you'll be the first point of contact for our customers, helping music lovers around the world get the very best from our award-winning hi-fi products. Whether it's helping someone get the best sound from their CXN100 or resolving a return request with empathy and speed, your role is essential in maintaining the trust and loyalty of our global customer base. This role requires genuine product knowledge. You'll need to understand hi-fi and audio equipment well enough to give customers real technical guidance, not just follow a script. Key Responsibilities Core Support • Respond to customer queries via Zoho Desk, email, live chat, social, and phone in a clear, caring, solution-focused way, • Troubleshoot technical issues with jargon-free guidance that empowers customers, • Handle warranty and return (RMA) requests, including replacements, repairs, and refunds, • Make outbound calls when required to resolve more complex support issues, • Collaborate with our service centres and global teams to keep customers informed, • Ensure every interaction reflects our values of trust, warmth, and respect Ticket Management • Respond to a minimum of 50 support tickets per day (unless otherwise prioritised), • Maintain a Customer Satisfaction Score (CSAT) of 95% or above, • Ensure all tickets are replied to within 24 hours (Mon-Fri) and remain within SLA, • Monitor feeds and channels (AM/PM) to stay on top of all inboxes RMA, Replacements & Refunds • Monitor, respond to, and approve return requests, • Monitor Pending Replacement and Refund queues to ensure timely updates Content & Self-Service Support • Flag content needs and improvements for our Customer Help Centre, • Contribute to Help Centre updates with FAQs, troubleshooting steps, and product info, written in a clear, concise and customer-friendly fashion Team Culture & Collaboration • Champion empathy, excellence, and customer-first thinking in all you do, • Work closely with Product, Marketing, and Operations to share customer insights, • Proactively raise recurring issues to improve service and product experiences, • Embrace continuous improvement in tools, processes, and customer outcomes Requirements • Required: hands-on customer support experience with audio, hi-fi, or consumer electronics products. You should understand how these products work well enough to troubleshoot technical issues, not just handle generic support tickets., • Empathetic communicator who genuinely enjoys helping people, • Strong organisational skills with the ability to manage multiple priorities, • Proactive mindset and collaborative spirit, • Experience with Zendesk, Zoho Desk, or a similar support platform is a plus, • Experienced in the use of and experimentation with AI as a copilot, or at least genuinely receptive and excited to experiment with AI design tools and integrate them into your workflow Personal Profile • A strong passion for helping people and putting the customer first in all that you do, • Calm and solution-focused under pressure, especially during peak periods, • Genuinely curious about audio technology and how products work, • Comfortable working independently in a remote, distributed team Working Pattern & Duration 3-month contract initially, with the potential to extend or move to a permanent role, depending on business needs. 3-5 days per week depending on your availability. Hours will be Mon-Fri, 9am-5pm UK time. Full-time hours required during peak trading periods (e.g. launches, sales events). Compensation Competitive rate, based on experience. Equal Opportunities Cambridge Audio is committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, race, religion, sex, sexual orientation, or any other protected characteristic. If you need any adjustments to the recruitment process, let us know. How to Apply Complete the form to submit your details with CV and cover letter. All applications will be treated in the strictest confidence.

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Are you a technical web expert who marries digital strategy with flawless execution? We are seeking a highly skilled Website Manager to oversee, optimize, and scale our global digital footprint across an international portfolio of websites. In this role, you will be the ultimate gatekeeper and strategist for our international web ecosystem (powered by WordPress). You will sit at the intersection of marketing, technology, and regional operations - ensuring our web presence is secure, compliant, lightning-fast, and highly optimized for conversions across multiple countries and languages. This is a fully remote position, to be based in the UK. It is a full time role, working 5 days per week, Monday to Friday. Building web development strategy and functional for international and local customers, including onboarding web development and engineering teams. Coordinating with regional teams to ensure local sites are culturally relevant and reflect the markets of the in-country teams. Managing site speed, mobile responsiveness, XML sitemaps, and crawl errors to ensure the site ranks high on search engines. Conducting keyword research and working with content teams to ensure the website is optimized for competitive search terms. Ensuring that every local instance of the site adheres to the core brand guidelines and messaging. Managing the architecture that connects the International site to local subsidiaries, ensuring updates sync across the entire ecosystem. Analyzing how users navigate the site and removing "friction points" that cause potential leads to drop off. Serving as the "Super Admin" for the WordPress CMS, managing user permissions and plugin/theme updates. Acting as the gatekeeper for all new site content to ensure it is formatted correctly, tagged for SEO, and tracking-enabled. Proactively identifying broken links, 404 errors, and display issues across different browsers and devices. Creating monthly dashboards for leadership that track traffic, lead sources, and "assisted conversions" (how the web influenced sales). Ensuring the website "talks" correctly to the CRM (e.g., HubSpot, Salesforce) so that no leads are lost in the transfer. Working with Lyra Tech and Compliance to ensure SSL certificates are active and the site is protected against DDoS attacks or hacking. Ensuring all sites remain compliant with evolving global laws such as GDPR, CCPA, and Cookie Consent regulations. Maintaining WCAG compliance so the site is usable for people with disabilities, reducing legal liability. 6+ years of experience managing complex, multi-regional or multi-lingual websites (B2B or global B2C enterprise experience preferred). Deep, hands-on experience as a WordPress Administrator (understanding plugin ecosystems, multisite architecture, and user governance). Proven experience in implementing SEO/GEO tools. Strong understanding of web-to-CRM integrations (specifically Salesforce). Strong grasp of front-end fundamentals (HTML, CSS) and how they impact site speed, Core Web Vitals, and responsive design. Solid working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG). Exceptional communication skills with a proven ability to collaborate with multiple stakeholders. Data-driven approach to troubleshooting, user behavior analysis, and executive reporting. A meticulous eye for QA, formatting, and technical errors. ● 28 days annual leave, plus bank holidays ● Private medical insurance ● Discretionary bonus scheme ● Group life assurance - up to 10x annual salary ● Critical health insurance - 2x Annual salary lump sum paid out, in accordance with illness. ● Access to 24/7 Employee Assistance Programme "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our ." The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

General information Company / Establishment A long-established Specialty chemicals producer with a Platinum Ecovadis rating based in the North East of England, supplying over 400 customers via 2 manufacturing sites with its own R&D facilitiesOur 4 key businesses are: Personal Care, Proprietary Reduced Environmental Impact products, Solvent Recovery, Custom Manufacturing to serve sectors including Cosmetics, Oil & Gas, Homecare, Animal Nutrition, LubricantsWhat makes the difference?- We are a top tier COMAH site where Health and Safety is at the core of how we operate, we pride ourselves on an excellent health and safety record and work hard to ensure the safety of all- Our people are our biggest asset and we have long been a champion of the Better Health at Work programme having gained ‘maintaining excellence' rating for many years. This also extends to a strong ethos of support and opportunity for progression of our staffWould you like to join an innovative group with a strong entrepreneurial spirit and a culture of excellence?The Seqens story began in 2003 in the Lyon, France area. Since then, the group has grown steadily to become a major global player in pharmaceutical solutions and specialty ingredients. We offer our customers contract manufacturing services and a broad portfolio of active ingredients and pharmaceutical intermediates. Today, Seqens employs nearly 2,700 people across 3 continents and 9 countries. With 15 production sites and 5 R&D centers, we support over 1,500 customers worldwide Reference 2026-1814 Position descriptionJob Family / Sub-familyPurchasing - Local PurchasingContract typePermanentJob titleIndirect Procurement Manager M/F/DPosition Context:We are seeking an Industrial Buyer OPEX & CAPEX who will also act as European Lead Buyer for Industrial Packaging. In this dual role, you will optimise costs and manage investments for industrial equipment and operations, while leading the procurement strategy for packaging across European sites. Your mission will be to ensure supply continuity, cost efficiency, and compliance with quality and sustainability standards.Main tasks : 1. OPEX (Operational Purchasing) - Overview day-to-day purchasing of Maintenance, Spare parts, MRO, Waste Management, Logistics, consumables, services, and subcontracting related to production. - Optimize operational costs through spend analysis, supplier negotiations, and process improvements. - Build and maintain strong relationships with strategic suppliers, ensuring compliance with quality, deadlines, and cost targets. - Collaborate with production, logistics, and quality teams to align procurement with operational needs. 2. CAPEX (Capital Expenditure Purchasing) - Lead procurement for capital investments, including equipment, machinery, and infrastructure, in line with the plant’s strategic plans. - Manage tender processes: draft specifications, evaluate bids, and select suppliers for CAPEX projects. - Monitor budgets and report on investment progress, ensuring alignment with financial objectives. - Stay updated on technological advancements to drive innovation and performance in industrial operations. 3. European Lead Buyer – Industrial Packaging - Strategic Leadership: Define and implement the procurement strategy for industrial packaging across European sites, ensuring standardization, cost optimization, and supplier consolidation. - Cross-functional Collaboration: Work with production, Quality and sustainability teams to select packaging solutions that meet technical, regulatory, and environmental requirements. - Supplier Management: Identify, evaluate, and negotiate with European suppliers to secure competitive pricing, quality, and supply reliability. - Market Intelligence: Monitor trends in industrial packaging (e.g., sustainability, circular economy) and propose innovative solutions to reduce costs and environmental impact. 4. Compliance & Continuous Improvement - Ensure all procurement activities comply with industry regulations (REACH, GMP, ISO) and internal policies (CSR, sustainability). - Drive digital transformation and process optimization in procurement (ERP, e-procurement tools). - Report to the corporate’s procurement department on his initiatives and the KPIs related to his work Required skills :Education & Experience - Degree in Procurement, Supply Chain, Industrial Engineering, or related field - Minimum 10 years in industrial procurement, with at least 3 years in a Lead Buyer or Category Manager role, preferably in the chemical/pharmaceutical sectors. Proven experience in OPEX, CAPEX, and packaging procurement is required Technical Skills - Strong negotiation and contract management skills - Proficiency in procurement tools (SAP, Oracle, Ariba) and financial analysis - Knowledge of industrial processes, packaging technologies, and sustainability standards - Fluent English; additional European languages (French) are a plus Soft Skills - Leadership and ability to influence stakeholders at all levels - Analytical mindset, results-driven, and problem-solving orientation. - Excellent communication and interpersonal skills for cross-cultural collaborationPosition locationJob locationUnited Kingdom, England, Middlesbrough

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £35,000 - £40,000 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £40,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Take home task & follow up presentation to team Final Culture interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

About DPBIO DPBIO is a pioneering innovator based in California, specializing in high-throughput droplet microfluidic technology and providing cutting-edge life science solutions to researchers and industry leaders worldwide. At DPBIO, we integrate advanced microfluidic technology with life sciences to develop comprehensive solutions, including microfluidic chips, instruments, and reagents. Our flagship products—such as the CytoSpark® High-throughput Screening System, OMNIdrop System—empower scientists in antibody discovery, enzyme evolution, strain screening, small-molecule drug screening, cancer research, early disease detection, viral quantification, and biopharmaceutical quality control. Trusted by leading biotech and pharmaceutical companies, top-tier research institutions, and clinical laboratories worldwide, DPBIO is committed to advancing life sciences with high-performance analytical and detection systems. Our mission is to accelerate drug discovery, synthetic biology, biomedical research, and precision medicine, driving breakthroughs that transform life science innovation. We are seeking a highly driven Business Development Manager to lead market expansion for DPBIO’s antibody discovery platform across the Europe and UK This role will be responsible for developing strategic partnerships, driving revenue growth, and expanding DPBIO’s presence within biotech, pharmaceutical, and antibody discovery ecosystems in the western territory. Essential Duties · Sales Management: Develop and execute sales strategies to achieve revenue targets. Identify and pursue new business opportunities while nurturing existing client relationships. · Client Support: Oversee and manage all aspects of customer support to ensure high levels of satisfaction and prompt resolution of issues. Act as the primary point of contact for key accounts. · Market Insights: Monitor and analyze market trends, competitor activities, and customer feedback. Use insights to inform sales strategies and improve service offerings. · Customer Engagement: Build and maintain strong relationships with clients and stakeholders. Conduct regular meetings and reviews to understand their needs and provide tailored solutions. · Sales Reporting: Prepare and present regular reports on sales performance, support metrics, and market developments to senior management. Utilize data to drive decision-making and strategic planning. · Process Improvement: Identify and implement improvements to sales processes and support procedures to enhance efficiency and effectiveness. · Business Development: Identify and pursue new business opportunities, partnerships, and markets within East Coast of the United States to drive revenue growth and expand market share. · Strategic Planning: Develop and implement regional strategies aligned with DPBio’s overall business objectives, ensuring effective market penetration and competitive positioning. · Client Relationship Management: Build and maintain strong relationships with key clients, partners, and stakeholders. Provide exceptional service and support to ensure customer satisfaction and loyalty. Territory & Commercial Ownership： Lead market expansion for DPBIO’s antibody discovery platform across Europe and UK Extensive experience in the full sales cycle, from lead generation and technical consultation through negotiation and successful deal closure Documented track record of closing complex, high-value scientific or platform-based deals Antibody Domain Expertise (Required)：5+ years of experience in the antibody discovery or biologics development field Cell Sorting & Single-Cell Knowledge Flow cytometry and FACS platforms Established relationships within Antibody-focused biotech companies， Immunology research groups， Biologics discovery teams

Description At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,500 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. We are looking for a friendly and engaging Customer Education Specialist to join our Customer Education team and help us provide expert guidance and support to educational institutions in optimising, using, and finding value from Arbor MIS. The remit and focus of the role is to work closely with educational organisations to assess their needs and ensure effective utilisation of the MIS. The breadth of your role includes training and consulting with schools, but also supporting a range of managed services including troubleshooting issues, conducting system audits, and collaborating with stakeholders to drive efficiency and improve educational outcomes. Core responsibilities • Deliver online and in-person training, • Using professional knowledge, design and deliver services to schools, MATs and partners, • Ability to pitch training and consultancy appropriately to users and partners and deliver this in a concise way which is understood by the recipients, allowing a range of users to become confident in their required areas of the system as they start their Arbor Journey., • Having an in-depth understanding of Arbor’s functionality, features, best practice and being able to articulate these to customers to help them get the most out of their use of Arbor., • Delivery of managed services for schools and partners including (but not limited to) setups of new school years, assessments, behaviour, custom reports etc, • Keeping up to date with a fast paced product, including updates, changes to legislation and adapting to new processes as we scale., • To own materials used for training and keep these relevant, • Ability to self-reflect, feeding back to relevant members of the team internally an overview of the session and any outstanding actions to ensure the customer receives a well rounded experience., • Regular travel to national client sites and Arbor offices as needed. Requirements We’re looking for an engaging and communicative Customer Education Specialist. Beyond that, we’d love to see: • Driving licence required, • Relevant background in the education sector. We are looking for people who are familiar with the terminology, processes within a school and can hit the ground running., • Ability to understand and articulate technology to a range of individuals, including non-technical users, • Excellent presentation and communication skills are essential., • Have a positive approach to learning new things, troubleshoot potential issues and help provide solutions, • Experience with Arbor or other Management Information Systems would be desirable, • Friendly, eager to get stuck in and always willing to help, • Good sense of humour and able to inspire others. Benefits The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer: • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!, • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas, • Life Assurance paid out at 3x annual salary, • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks, • Private Dental Insurance with Bupa, • Salary sacrifice Pension provided by Scottish Widows, • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay, • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!, • Access to services such as Calm and Bippit (financial wellbeing coaching), • All of our roles champion flexible working and we are happy to discuss what this means to you, • Social committees that plan team, office and company wide events to bring people together and celebrate success, • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc), • Volunteer with a charity of your choice for a day each year, • Phone screen, • 1st stage, • 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at _. Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: _ Please note: We are unable to provide visa sponsorship at this time.

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London or Remote (UK)| | £42,500 - £50,000 ➕ incentive awards tied to your performance | | As an Anaplan Support Analyst, you will play a pivotal role in driving the success of our Anaplan platform and supporting our broader Centre of Excellence (CoE). Working directly alongside our Lead Solutions Architect, Model Builders, and the FP&A team, you will act as the key engine powering daily operations—managing change requests, facilitating user training, and getting hands-on with model building activities to enhance our financial planning ecosystem. • Implementing Change Requests: Managing, triaging, and delivering end-to-end Change Requests across our Anaplan models to ensure seamless business operations., • Supporting Model Building: Collaborating closely with Lead Solutions Architect and Model Builders to assist in building, testing, and implementing new functionalities and enhancements., • Providing Training & Supporting End Users: Designing and delivering engaging training sessions and documentation to upskill end-users across FP&A and Finance Business Partner teams., • Maintaining & Optimising Models: Maintaining data integrity, managing user access, monitoring model performance, and troubleshooting issues as they arise., • Anaplan Expertise: Hands-on experience supporting and maintaining Anaplan workspaces/models (Anaplan Level 2 Model Builder certification or equivalent is highly desirable)., • Managed Change Requests & Supported Systems: Proven track record handling Change Requests, user support tickets, and system enhancements in a CoE or support structure., • Model Building Skills: Functional understanding of Anaplan model architecture and formula building, with the ability to assist in active model development., • Experience Training Users: Strong communication and facilitation skills, with a passion for training and empowering non-technical users on Anaplan functionality., • An Understanding of Finance: Solid foundational understanding of financial modelling, FP&A principles, or finance workflows., • AI Tooling: Familiarity with AI tools, including the ability to write effective prompts. You should demonstrate curiosity for how AI can be used to improve processes and solve problems more effectively., • Domain Experience: Banking or financial services experience is a bonus, but not essential! We will consider candidates from non-financial industries What’s in it for you £42,500 - £50,000 + incentive awards tied to your performance We're open to distributed working within the UK, with the expectation of working from the London office on occasional basis. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. • Phone call with Recruiter (30 mins), • Technical video interview with Hiring Manager and FP&A Lead (60 mins), • Partnerships interview FP&A team (30 mins) Our average process takes around 3–4 weeks, but we will always work around your availability. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Rate: £18.51 per hour Umbrella Term: 3 months initially Hours per week: 37 Location: Remote but 1st day on site for induction MAIN DUTIES: 1. Assist with the administration and maintenance of all manual and computer records relating to the levy, collection and recovery of Council Tax, Business Rate, Benefit Overpayments and other debts owed to the council. 1. Provide detailed advice and assistance to customers and their representatives on a wide range of enquiries, complaints and issues, including liability, discounts and exemptions and debt recovery to a high standard of customer service including in writing, email, over the phone and face to face. 1. Process correspondence and data including the maintenance of computer records using a range of appropriate office technology and systems in order to record, update and access information as appropriate. 1. Trace debtors who have moved without leaving a forwarding address. This will also include undertaking tracing searches and utilising software or contacting external bodies to establish a forwarding address. 1. Pro-actively pursue debtors who miss or make late payments, and issue reminders, summonses and other relevant notices, as appropriate in line with legislation and council policy. 1. Negotiate payment arrangements directly with customers and/or their representatives over the telephone and in face-to-face interviews, having regard to the total debt owed by the customer to the Council and taking into account the customer’s financial circumstances and vulnerability. 1. Use discretion to identify vulnerable customers who may be suffering extreme financial hardship or other specific issues. Ensure appropriate support and advice is provided to the customer through the relevant internal service area or external organisations using recognised referral options. 1. Monitor that repayment agreements are being adhered to, and make decisions regarding the most appropriate method of recovery for each case, within a set of prescribed guidelines. 1. To provide advice and guidance to customers on current policy and legislation specific to customers needs. 1. Liaise with the Benefits team to resolve issues and queries where appropriate to maintain accuracy of information held and provide additional information and advice when required. 1. Liaise with other Council Services, Courts, Civil Enforcement Agents, Landlords and other external bodies on revenues and benefits matters, as directed. 1. Undertake any training deemed appropriate to the post and the development of the service to ensure an up to date knowledge of legislation, policies and procedures. 1. To ensure that all information remains confidential and is not disclosed to any unauthorised person’s, paying particular attention to the Data Protection Act and related legislation and policy and procedures. 1. To assist with any duties commensurate with the grade of the post. 1. Under the supervision of Assistant Team Manager for Revenues undertake valuation work as appropriate including but not limited to new properties, structural changes or improvements requiring more detailed technical knowledge in order to report to the Valuation Office Agency. 1. Under the supervision of the Assistant Team Manager process refunds and write off’s. 1. Provide advice and guidance and use discretion in order to determine and process applications for Uninhabitable Discounts and Disabled Band Reductions including undertaking property inspections if appropriate. 1. To liaise with Customer Services and provide advice, guidance and training as appropriate, contributing to continuous improvement, efficient processes and an excellent customer focussed service. . Must have Council tax recovery experience - Business rates desirable not essential. MRI system usage currently. Experience • Dealing with work of a confidential nature, • Experience of dealing directly with customer enquiries, • Experience of administration of revenues and/or benefits service, or in debt recovery is desirable Knowledge • A good understanding of customer service principle, • Working knowledge of rules and regulations regarding Council Tax and/or Business Rates, • Knowledge and understanding of debt recovery procedures Skills & Competencies • Able to demonstrate excellent verbal and written communications skills, • Able to form good working relationships with others and work as an effective team member, • Able to meet deadlines and targets, • Able to remain calm and patient under pressure, • Excellent attention to detail with the ability to produce accurate work, • Good keyboard and IT skills, • Proficient in use of Microsoft Office packages, • Willing to contribute ideas on service improvements and developments, • Enthusiastic and adaptable, • Concern for efficiency and quality within the department We believe employee benefits should go beyond just a free drink or fruit bowl. What’s more, we believe you should get to choose perks that suit your lifestyle. That’s why we’ve partnered up with the global benefits and rewards provider Perkbox, to offer something for all of our people. Here’s what you can look forward to: Perks Hub • Hundreds of global and local perks, available online 24/7, • Free monthly lifestyle perks; such as free coffees, breakfasts, cinema tickets, etc • Shopping discounts from the biggest brands, all year round, • Save money on everything from the supermarket shop to summer holidays Wellness Hub • Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts • Mindfulness, meditation and sleep resources, available on all your devices • Guides to help with everything from anxiety to stopping smoking, • Confidential mental health helpline, 24/7 access to a qualified counsellor Celebration Hub Working with us means you're always part of Team BSS - celebrate and recognise fellow contractors, whether they're across the desk or across the world Company polls where everybody can vote for the winners Culture Hub • A single place to find company updates, photos, benefits information and lots more! • Stay in the loop with what’s happening by accessing Culture hub anywhere, at any time Pre-Compliance Checks for Successful Applicants: At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS). This includes: • Identity Verification: Confirming the authenticity of your identity documents. • Employment History Checks: Reviewing your occupation history for the past 3-5 years (depending on client requirement). • Right to Work Verification: Ensuring you have the legal right to work in the UK. • Unspent Conviction Check: Conducting a Basic DBS Check to reveal any unspent convictions. These checks are crucial in ensuring a secure and trustworthy work collaboration, aligning with best practices used in government and public sectors. While primarily standard in these sectors, our adoption of pre-compliance checks across all roles reflects our commitment to maintaining the highest standards of integrity and trust in our recruitment process. Equal Opportunities Business Smart Solutions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply. BSS is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. BSS considers qualified applicants with criminal histories, consistent with applicable UK law. If you need assistance or an accommodation made due to a disability, please let your recruiter know. Armed Forces Covenant We endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are: • No member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen • In some circumstances special treatment may be appropriate especially for the injured or bereaved.

About the Position The Associate Principal is a mid-level engineering role responsible for leading small- to mid-scale, multi-discipline projects with growing independence. You’ll guide projects from programming through closeout—clarifying requirements, coordinating design, documenting decisions, and ensuring deliverables meet TEECOM’s standards for quality and constructability. You’ll apply strong engineering judgment, maintain alignment with scope, schedule, and budget, and surface risks early to keep projects on track. You’ll strengthen TEECOM’s system by contributing to GitHub, documenting client-specific nuances, and improving standards, tools, and workflows. Externally, you’ll cultivate strong client relationships—building trust through clear communication, reliable follow-through, and thoughtful problem-solving. You’ll also begin developing credibility through thought-leadership activities by supporting pursuits, contributing technical narratives, participating in interviews, and helping develop content such as blogs, white papers, or presentations. Internally, you’ll mentor Designers and engineers through hands-on guidance, reviews, and feedback that strengthen discipline capability and reinforce TEECOM’s standards. While not a people manager, you’ll play a key role in developing TEECOM’s talent and reinforcing disciplined engineering practices. This position reflects strong engineering capability, reliable project leadership, and growing influence in shaping TEECOM’s systems, documentation, and delivery. • As an Associate Principal, your impact comes not only from the quality of your own discipline work, but from how effectively you guide project teams, strengthen coordination, and support the growth of TEECOM’s engineers. You contribute in three key ways:Mentor and Support Engineers, • You strengthen project teams by guiding Designers and Associates, reinforcing disciplined design practices, clear documentation, and sound technical judgment., • You contribute to TEECOM’s talent pipeline by serving as either a Mentor or a Mentee—helping grow others while also expanding your own capability., • As a Mentor: You accelerate others’ growth by setting expectations, providing clear direction, and reinforcing disciplined, high-quality work., • As a Mentee: You advance your own development by actively seeking feedback, applying guidance, and building readiness for larger scopes and leadership responsibilities.Contribute to Training and Knowledge, • You elevate team capability by actively engaging in design reviews, debriefs, and cross-discipline discussions that improve shared understanding and decision-making., • You strengthen discipline consistency by offering insights and clarification that help teammates apply standards correctly and develop stronger engineering judgment., • You support TEECOM’s learning culture by modeling disciplined documentation, fostering collaborative problem-solving, and shaping training resources that accelerate the growth of Designers and engineers.Improve the TEECOM System, • You reinforce firmwide consistency by applying standards reliably and maintaining clear, accurate discipline documentation that others can depend on., • You strengthen workflows by identifying gaps in templates, tools, or processes and offering improvements—through constructive feedback and Pull Requests—that reduce rework and improve scalability., • You enhance project predictability by sharing lessons learned, reinforcing best practices, and helping teams stay aligned and clear in their approach., • You deliver accurate, well-coordinated discipline designs on mid- to large-size projects with increasing independence and reliable follow-through., • You apply strong judgment—identifying risks early, resolving discipline conflicts, and supporting cross-discipline coordination., • You maintain disciplined documentation across drawings, specifications, calculations, and decision logs, enabling predictable project delivery., • You improve TEECOM’s system by providing actionable feedback, proposing workflow refinements, and submitting targeted Pull Requests., • You communicate clearly with clients and design partners—documenting decisions, clarifying requirements, and keeping teams aligned., • You mentor Designers, Associates, and production by providing guidance, markups, and timely feedback that strengthens their technical capability and documentation habits., • You collaborate closely with Project Leads and Group Leads to maintain alignment on scope, sequencing, and coordination strategy., • You support pursuits by contributing scope input, fee assumptions, and participating in interviews as needed., • You actively participate in client relationship development through networking events and conferences, direct outreach to clients and partners, and sharing intel gathered through documented interactions., • You deepen your discipline expertise through mentorship (as Mentor or Mentee), preparing for broader leadership responsibilities., • You model TEECOM’s Core Values—Care, Trust, and Value—through clear communication, disciplined execution, and proactive problem-solving., • These responsibilities and expectations represent what is required to successfully perform the essential functions of this role.Annual and Quarterly, • Partner with Project Leads, Group Leads, and senior engineers to strengthen coordination strategy, discipline consistency, and delivery reliability across projects., • Participate in performance assessments and demonstrate measurable growth in engineering judgment, project leadership, and system contribution., • Lead technical design reviews that reinforce TEECOM standards, improve documentation clarity, and identify coordination risks early., • Contribute to discipline standards, workflows, and tools through targeted Pull Requests and documented lessons learned., • Strengthen team capability by mentoring Designers and engineers through clear technical guidance, markups, and feedback., • Identify recurring coordination challenges or workflow gaps and recommend improvements that enhance delivery predictability and cross-discipline alignment., • When serving as a Mentor, provide structured quarterly feedback that supports technical growth and readiness for increased project leadership.Monthly and Biweekly, • Deliver coordinated discipline designs including layouts, calculations, specifications, and supporting documentation that align with engineering intent and TEECOM standards., • Partner with Project Leads to confirm scope, sequencing, coordination strategy, and evolving client requirements., • Participate in project and discipline meetings, communicating decisions, constraints, risks, and next steps with clarity., • Review Designers’ and engineers’ work, providing guidance that strengthens technical accuracy, coordination alignment, and documentation quality., • When assigned as a Mentor, delegate meaningful scope, clarify expectations, provide structured feedback, and hold regular check ins that strengthen technical growth, documentation habits, and decision making., • Maintain clear documentation of decisions, assumptions, and client specific nuances across GitHub and project tools to support consistent delivery., • Review discipline progress against scope, schedule, and coordination milestones and surface risks early to support Project Leads in maintaining alignment., • Maintain accurate and timely time and expense entries that support delivery accountability.Weekly and Daily, • Prepare and review layouts, markups, calculations, and related deliverables, resolving discipline-specific issues with sound engineering judgment., • Participate in coordination meetings, clearly communicating impacts, decisions, and required follow-up actions., • Provide guidance to Designers and engineers by clarifying expectations, reinforcing documentation standards, and supporting informed decision-making., • Maintain clear, up-to-date documentation across Asana, GitHub, and shared project platforms to support delivery alignment., • Execute design and documentation tasks with increasing independence while maintaining alignment with TEECOM standards and project priorities., • Communicate proactively with cross-discipline partners to confirm assumptions, surface risks early, and maintain coordination clarity., • Keep project notes, markups, and documentation current as work progresses to ensure transparency and continuity.As Needed, • Support programming sessions, site walks, surveys, or construction-phase coordination, documenting findings clearly to maintain alignment with design intent., • Contribute to pursuits by developing discipline scope assumptions, OPCC inputs, and interview support as needed., • Research products, codes, and design approaches that strengthen technical solutions and coordination outcomes., • Support other teams during heavy workload periods or complex project phases to maintain firmwide delivery momentum., • When assigned as a Mentee, meet regularly with your Mentor to review feedback, discuss project decisions, and strengthen technical judgment and discipline expertise., • Supervisory: When serving as a Mentor, you provide structured coaching and quarterly performance feedback for assigned mentees. You support day-to-day discipline execution by aligning Designers, engineers, and production team members with project priorities, scope, and documentation standards, while identifying dependencies, risks, and resourcing needs that inform workload planning., • Mentorship: Provide hands-on coaching and design guidance to Designers and engineers assigned to your projects. When paired as a Mentor, you hold regular check-ins, clarify expectations, review progress, and contribute input to quarterly and annual performance assessments. You reinforce disciplined documentation, communication, and coordination practices through clear guidance and example., • Training: Support the development of training content, participate in design reviews, and help team members strengthen technical and documentation skills through practical, project-based coaching., • Education: Bachelor’s degree in Engineering (Electrical preferred) or equivalent experience., • Experience: 6+ years of experience in AEC or related professional services with demonstrated discipline-specific capability. (ICT, Audiovisual, AV, Acoustics), • Preferred: Experience leading discipline portions of mid- to large-size projects, supporting coordination, and providing guidance to Designers or engineers., • Proven ability to deliver accurate, well-coordinated designs and make sound decisions within your discipline., • Strong understanding of project delivery workflows, client expectations, documentation standards, and cross-discipline coordination requirements., • Demonstrated experience contributing to documentation updates, standards refinement, or QA/QC workflows through GitHub Pull Requests or similar platforms., • Strong proficiency in Autodesk (AutoCAD, Revit), Bluebeam Studio, Microsoft 365 Suite, Google Workspace, and GitHub.Industry certifications preferred by discipline:, • CTS-D (Audiovisual) — preferred, • CDT — preferred, • EIT — plus, • PE — plus, • PMP — plus, • These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed., • Prolonged desk work using a computer, keyboard, mouse, and telephone., • Regular reading, writing, and communication in virtual and in-person settings., • Occasional travel to client sites for meetings, surveys, or inspections., • Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas., • Field activities may involve bending, kneeling, or maneuvering in confined spaces., • May occasionally lift or move equipment weighing up to 25 pounds., • These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed., • Approximately 75% of work is performed in a remote or office environment using standard office equipment., • Approximately 25% occurs at client sites, including construction environments and existing facilities., • Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations., • Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions., • All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations.£85,000 - £105,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Overview of the Role As the Manager, Solutions Architecture - UK/I (Pre-Sales) at GitLab, you'll manage a distributed team of Solutions Architects working with customers across the UK and Ireland, with scope to grow into additional countries within the region over time, such as Sweden and the Netherlands. In this player-coach role, you'll guide technical strategy across complex sales motions while also stepping directly into high-impact opportunities to help your team secure technical wins and build customer confidence in GitLab's platform approach. At GitLab, we work at the intersection of technical sales strategy, team development, and operational scale, and you'll help translate customer requirements into clear business outcomes. You'll partner closely with regional go-to-market counterparts and cross-functional teams including Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture team. In our all-remote environment, you'll help shape how we grow the Solutions Architecture organization across UK/I by building strong operating rhythms, strengthening executive relationships, and creating the conditions for your team to do their best work. This role suits someone who combines technical depth, strong judgment, and a hands-on approach to winning business and scaling teams. Some of the types of projects you'll work on: • Running technical evaluations, executive workshops, demos, and proof-of-concept engagements that help customers map GitLab's DevSecOps platform to their business goals, • Building regional operating practices that improve team execution, strengthen cross-functional alignment, and scale the impact of Solutions Architects across UK/I What you'll do • Manage a team of intermediate and senior Solutions Architects across the UK and Ireland, with scope to expand into other countries within the region such as Sweden and the Netherlands as the team grows, setting clear direction and enabling high-quality execution across UK/I., • Act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to help secure the technical win., • Guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs are translated into meaningful technical and business outcomes., • Work cross-functionally with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align on priorities and execute against regional goals., • Manage dotted-line relationships with Channel Solutions Architects and subject matter experts, driving accountability, collaboration, and alignment around common goals., • Maintain strong operational discipline across workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution., • Define and track key performance indicators for the team, communicating progress, risks, and priorities clearly to your team, peers, and senior stakeholders., • Hire, develop, and retain high-performing Solutions Architects while strengthening team capability, encouraging innovation, and building a scalable regional organization for future growth. What you'll bring • Experience managing technical teams in software or technology sales, pre-sales, consulting, or a related environment, with direct exposure to the UK and Ireland; exposure to other European markets such as Sweden or the Netherlands is a plus, given the scope for the role to grow into these countries over time., • Strong background in solution architecture or comparable practical experience, with the ability to relate technical depth to customer business value and apply transferable experience from adjacent domains while learning GitLab and related tools., • Proven success developing, mentoring, and scaling Solutions Architecture practices or similar customer-facing technical organizations in growing businesses., • Strong communication and technical presentation skills, with the ability to engage effectively across cultures and with both technical and business stakeholders., • Demonstrated business acumen and sound judgment, balancing technical excellence with commercial outcomes and regional priorities., • Track record of influencing cross-functional stakeholders and building strong partnerships across Sales, Channel, Marketing, Enablement, Product, and other senior stakeholder groups., • Experience building inclusive, high-performing teams and creating clear, accountable operating practices in a distributed or remote environment., • A genuine curiosity for AI, with a habit of weaving AI tools into your own day-to-day work to move faster and think sharper, and an eye for how that same mindset can be turned outward to deepen and elevate customer engagement., • Ability and willingness to travel in line with business needs and GitLab's travel policy., • We are currently only able to accept applicants based in the UK or Ireland #LI-CM1 About the team The Solutions Architects team at GitLab is an established technical partner for the field, and we help customers and internal teams see the value of GitLab's platform approach during complex engagements. We combine technical credibility, customer confidence, and strong business partnership to enable success across the customer journey. Our work helps turn technical validation into confidence, momentum, and long-term value for prospects, customers, and partners. We also play an important role in linking the field to the rest of GitLab. By working closely with go-to-market and product organizations, we surface customer feedback that informs conversations about product direction, enablement, services, and messaging. As a globally distributed team, we rely on clear communication, consistent ways of working, and thoughtful collaboration to help customers across multiple regions and functions. We are focused on strengthening regional execution, building scalable practices for technical engagement, and helping GitLab grow through consistent, high-quality customer experiences. We're an important team for GitLab's continued growth because we combine team direction, technical expertise, and operational rigor in a way that helps the business scale while staying close to customer needs. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect in GitLab's Northern Europe team, you'll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab's DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle., • Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams across Northern EU to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • 4+ years of experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. #LI-CM1 We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities across Northern EU reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Reports to: Director, Security Operations Center Location: Remote UK Compensation Range: £94,500 to £1150,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 14M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints. This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth. Responsibilities: • Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards, • Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year, • Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career, • Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation, • Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities, • Maintain accountability for routine quality assurance for your designated region, • Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis, • Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization, • Provide one level of technical leadership for analysts of the Security Operations Center analysts, • Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture, • Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product, • Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives, • Help operationalize new technologies and services that Huntress brings to market, • Participate in public speaking engagements in both webinar and in-person formats What You Bring To The Team: • Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering, • 5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics, • 2+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service., • Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain, • Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts, • Ability to identify workflows being performed and create detailed process diagrams and operating procedures, • Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds, • Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success, • Data-driven approach with experience in Data Science concepts What We Offer: • 100% remote work environment - since our founding in 2015, • New starter home office set up reimbursement (£398), • Generous personal leave entitlements, • Digital monthly reimbursement (£92), • Travel to the US 1-2 times/year for various company events, • Pension, • Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to _. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our _ for more details on our practices and your data privacy rights.

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3200+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle EPM Cloud (FCCS) Functional Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU MUST HAVE LIVED IN THE UK FOR THE LAST 2 YEARS. Advance Your Career with Version 1 Are you ready to take your Oracle FCCS expertise to the next level? Version 1—the UK & Ireland’s leading Oracle ERP & Cloud partner and Oracle EMEA Innovation Partner of the Year 2023—is looking for an experienced Senior Oracle EPM Cloud (FCCS) Functional Consultant to drive strategic cloud transformations. Why This Role is a Game-Changer • Lead flagship Oracle Financial Consolidation and Close Cloud Service (FCCS) implementations end-to-end: from gathering requirements and design through to configuration, data migrations, integrations, testing, and post-go-live support., • Deliver business-critical consolidation: guide finance stakeholders on eliminations, currency translation, minority interest, and close calendars., • Implement smart automations: use Smart View, Data Management, EPM Automate, REST APIs and build configurable rules and workflows., • Own client relationships: manage expectations, workshop facilitation, status reporting, and quarterly patch updates. What We’re Looking For • A seasoned Financial Consolidation and Close Cloud Service (FCCS) specialist with a minimum of two full lifecycle projects., • Hands-on expertise in consolidation principles, Smart View, Data Management, EPM Automate., • Proven ability to integrate data with ERP/Planning systems and automate close processes., • Strong communicator: you connect with finance teams, lead workshops, and deliver client-ready documentation., • Highly organised, self-motivated, and adept at managing concurrent tasks in a dynamic cloud environment. Bonus skills: Accounting certification, experience with ARCS/EDMCS/Tax Reporting, or migrating from Hyperion HFM to FCCS. Why Join Version 1? • Award-winning workplace: 10 consecutive years as a Great Place to Work winner, • Cutting-edge Oracle partner: crowned EMEA’s Innovation Partner 2023 for delivering breakthrough Cloudbridge solutions, • Unmatched growth & rewards: Pathways mentorship, certification budgets, hybrid working, profit-share, private healthcare, life assurance, pension, enhanced parental leave., • Values-led culture: high trust, empowerment, ESG & CSR initiatives—plus a “We balance growth for our people, customers and business—every quarter” culture SC Clearance – Essential This role mandates SC clearance or eligibility, with a requirement of minimum 2 years UK residency—opening doors to high-security, government-backed Cloud projects. Join a Fast-Growing Practice Be part of Version 1’s rapidly expanding Oracle EPM and Cloud team, delivering impactful projects across finance, public sector, healthcare, and manufacturing — in a consultancy recognised for innovation, culture, and client success. Let’s Take the Next Step If you're an expert in FCCS ready to guide world-class finance transformations and thrive in a values-driven environment— please reach out In essence: Build legacy-grade Oracle FCCS solutions, grow your influence, be rewarded rigorously—and do it all in a top-tier consultancy built on innovation and integrity. Let's elevate enterprise performance—together. Oracle EPM Cloud (FCCS) Functional Consultant Job Description In addition, you will be: • Leading and implementing Oracle Financial Consolidation and Close Cloud Service (FCCS) solutions., • Overseeing requirements definition, design and gap analysis, • Leading application configuration, • Driving forward functional support of technical activities such as data migration and integration, • Leading solution validation workshops, • Overseeing testing support, training delivery, post give live support and other related aspects of functional implementation advice and guidance You will have experience in the following areas: • Strong functional and technical experience with Oracle Financial Consolidation and Close Cloud Service (FCCS) (minimum leading 2 full project cycles preferred), • Manage on-time project delivery and business expectations and ensure internal customer satisfaction, • Understanding of consolidation principles including eliminations, currency translation, and minority interest, • Hands-on experience with Smart View and Data Management, • Ability to design and implement data integration with various source systems, including but not limited to Oracle Fusion and Oracle EPM, • Ability to design data and metadata orchestration, automation, and scheduling, • Hand-on experience with EPM Automate commands (REST APIs knowledge is desirable), • Ability to design and implement consolidation logic and workflows in FCCS, • Ability to implement configurable, on-demand, and insertion rules, • Ability to define and implement close calendars and task manager, • Experience working directly with Finance stakeholders and Group Reporting teams, • Comfortable with Oracle Cloud update cycles and supporting clients through patch testing, • Able to manage multiple tasks across configuration, testing support, and client workshops, • Strong communication skills (both written and verbal), • Providing status and issue reports to the project manager/client on a regular basis, • Organised, self-motivated, and delivery-focused Desirable Experience • Accountancy qualification, • Exposure to other EPM Cloud modules such as ARCS, EDMCS, or Tax Reporting, • Experience migrating from Hyperion HFM to FCCS, • Familiarity with REST API and EPM Automate for integration and automation Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. Please note that you must have the legal right to live and work in the United Kingdom and you must be eligible for Security clearance. To be eligible you need to have lived in the UK for the last 2 years. This is hybrid based with occasional travel to your nearest base office. Ashley Billington, Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM) +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

About the Position The Associate Principal is a mid-level engineering role responsible for leading small- to mid-scale, multi-discipline projects with growing independence. You’ll guide projects from programming through closeout—clarifying requirements, coordinating design, documenting decisions, and ensuring deliverables meet TEECOM’s standards for quality and constructability. You’ll apply strong engineering judgment, maintain alignment with scope, schedule, and budget, and surface risks early to keep projects on track. You’ll strengthen TEECOM’s system by contributing to GitHub, documenting client-specific nuances, and improving standards, tools, and workflows. Externally, you’ll cultivate strong client relationships—building trust through clear communication, reliable follow-through, and thoughtful problem-solving. You’ll also begin developing credibility through thought-leadership activities by supporting pursuits, contributing technical narratives, participating in interviews, and helping develop content such as blogs, white papers, or presentations. Internally, you’ll mentor Designers and engineers through hands-on guidance, reviews, and feedback that strengthen discipline capability and reinforce TEECOM’s standards. While not a people manager, you’ll play a key role in developing TEECOM’s talent and reinforcing disciplined engineering practices. This position reflects strong engineering capability, reliable project leadership, and growing influence in shaping TEECOM’s systems, documentation, and delivery. • As an Associate Principal, your impact comes not only from the quality of your own discipline work, but from how effectively you guide project teams, strengthen coordination, and support the growth of TEECOM’s engineers. You contribute in three key ways:Mentor and Support Engineers, • You strengthen project teams by guiding Designers and Associates, reinforcing disciplined design practices, clear documentation, and sound technical judgment., • You contribute to TEECOM’s talent pipeline by serving as either a Mentor or a Mentee—helping grow others while also expanding your own capability., • As a Mentor: You accelerate others’ growth by setting expectations, providing clear direction, and reinforcing disciplined, high-quality work., • As a Mentee: You advance your own development by actively seeking feedback, applying guidance, and building readiness for larger scopes and leadership responsibilities.Contribute to Training and Knowledge, • You elevate team capability by actively engaging in design reviews, debriefs, and cross-discipline discussions that improve shared understanding and decision-making., • You strengthen discipline consistency by offering insights and clarification that help teammates apply standards correctly and develop stronger engineering judgment., • You support TEECOM’s learning culture by modeling disciplined documentation, fostering collaborative problem-solving, and shaping training resources that accelerate the growth of Designers and engineers.Improve the TEECOM System, • You reinforce firmwide consistency by applying standards reliably and maintaining clear, accurate discipline documentation that others can depend on., • You strengthen workflows by identifying gaps in templates, tools, or processes and offering improvements—through constructive feedback and Pull Requests—that reduce rework and improve scalability., • You enhance project predictability by sharing lessons learned, reinforcing best practices, and helping teams stay aligned and clear in their approach., • You deliver accurate, well-coordinated discipline designs on mid- to large-size projects with increasing independence and reliable follow-through., • You apply strong judgment—identifying risks early, resolving discipline conflicts, and supporting cross-discipline coordination., • You maintain disciplined documentation across drawings, specifications, calculations, and decision logs, enabling predictable project delivery., • You improve TEECOM’s system by providing actionable feedback, proposing workflow refinements, and submitting targeted Pull Requests., • You communicate clearly with clients and design partners—documenting decisions, clarifying requirements, and keeping teams aligned., • You mentor Designers, Associates, and production by providing guidance, markups, and timely feedback that strengthens their technical capability and documentation habits., • You collaborate closely with Project Leads and Group Leads to maintain alignment on scope, sequencing, and coordination strategy., • You support pursuits by contributing scope input, fee assumptions, and participating in interviews as needed., • You actively participate in client relationship development through networking events and conferences, direct outreach to clients and partners, and sharing intel gathered through documented interactions., • You deepen your discipline expertise through mentorship (as Mentor or Mentee), preparing for broader leadership responsibilities., • You model TEECOM’s Core Values—Care, Trust, and Value—through clear communication, disciplined execution, and proactive problem-solving., • These responsibilities and expectations represent what is required to successfully perform the essential functions of this role.Annual and Quarterly, • Partner with Project Leads, Group Leads, and senior engineers to strengthen coordination strategy, discipline consistency, and delivery reliability across projects., • Participate in performance assessments and demonstrate measurable growth in engineering judgment, project leadership, and system contribution., • Lead technical design reviews that reinforce TEECOM standards, improve documentation clarity, and identify coordination risks early., • Contribute to discipline standards, workflows, and tools through targeted Pull Requests and documented lessons learned., • Strengthen team capability by mentoring Designers and engineers through clear technical guidance, markups, and feedback., • Identify recurring coordination challenges or workflow gaps and recommend improvements that enhance delivery predictability and cross-discipline alignment., • When serving as a Mentor, provide structured quarterly feedback that supports technical growth and readiness for increased project leadership.Monthly and Biweekly, • Deliver coordinated discipline designs including layouts, calculations, specifications, and supporting documentation that align with engineering intent and TEECOM standards., • Partner with Project Leads to confirm scope, sequencing, coordination strategy, and evolving client requirements., • Participate in project and discipline meetings, communicating decisions, constraints, risks, and next steps with clarity., • Review Designers’ and engineers’ work, providing guidance that strengthens technical accuracy, coordination alignment, and documentation quality., • When assigned as a Mentor, delegate meaningful scope, clarify expectations, provide structured feedback, and hold regular check ins that strengthen technical growth, documentation habits, and decision making., • Maintain clear documentation of decisions, assumptions, and client specific nuances across GitHub and project tools to support consistent delivery., • Review discipline progress against scope, schedule, and coordination milestones and surface risks early to support Project Leads in maintaining alignment., • Maintain accurate and timely time and expense entries that support delivery accountability.Weekly and Daily, • Prepare and review layouts, markups, calculations, and related deliverables, resolving discipline-specific issues with sound engineering judgment., • Participate in coordination meetings, clearly communicating impacts, decisions, and required follow-up actions., • Provide guidance to Designers and engineers by clarifying expectations, reinforcing documentation standards, and supporting informed decision-making., • Maintain clear, up-to-date documentation across Asana, GitHub, and shared project platforms to support delivery alignment., • Execute design and documentation tasks with increasing independence while maintaining alignment with TEECOM standards and project priorities., • Communicate proactively with cross-discipline partners to confirm assumptions, surface risks early, and maintain coordination clarity., • Keep project notes, markups, and documentation current as work progresses to ensure transparency and continuity.As Needed, • Support programming sessions, site walks, surveys, or construction-phase coordination, documenting findings clearly to maintain alignment with design intent., • Contribute to pursuits by developing discipline scope assumptions, OPCC inputs, and interview support as needed., • Research products, codes, and design approaches that strengthen technical solutions and coordination outcomes., • Support other teams during heavy workload periods or complex project phases to maintain firmwide delivery momentum., • When assigned as a Mentee, meet regularly with your Mentor to review feedback, discuss project decisions, and strengthen technical judgment and discipline expertise., • Supervisory: When serving as a Mentor, you provide structured coaching and quarterly performance feedback for assigned mentees. You support day-to-day discipline execution by aligning Designers, engineers, and production team members with project priorities, scope, and documentation standards, while identifying dependencies, risks, and resourcing needs that inform workload planning., • Mentorship: Provide hands-on coaching and design guidance to Designers and engineers assigned to your projects. When paired as a Mentor, you hold regular check-ins, clarify expectations, review progress, and contribute input to quarterly and annual performance assessments. You reinforce disciplined documentation, communication, and coordination practices through clear guidance and example., • Training: Support the development of training content, participate in design reviews, and help team members strengthen technical and documentation skills through practical, project-based coaching., • Education: Bachelor’s degree in Engineering (Electrical preferred) or equivalent experience., • Experience: 6+ years of experience in AEC or related professional services with demonstrated discipline-specific capability., • Preferred: Experience leading discipline portions of mid- to large-size projects, supporting coordination, and providing guidance to Designers or engineers., • Proven ability to deliver accurate, well-coordinated designs and make sound decisions within your discipline., • Strong understanding of project delivery workflows, client expectations, documentation standards, and cross-discipline coordination requirements., • Demonstrated experience contributing to documentation updates, standards refinement, or QA/QC workflows through GitHub Pull Requests or similar platforms., • Strong proficiency in Autodesk (AutoCAD, Revit), Bluebeam Studio, Microsoft 365 Suite, Google Workspace, and GitHub.Industry certifications preferred by discipline:, • RCDD (Telecom/ICT) — preferred, • PEng — plus, • PMP — plus, • These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed., • Prolonged desk work using a computer, keyboard, mouse, and telephone., • Regular reading, writing, and communication in virtual and in-person settings., • Occasional travel to client sites for meetings, surveys, or inspections., • Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas., • Field activities may involve bending, kneeling, or maneuvering in confined spaces., • May occasionally lift or move equipment weighing up to 25 pounds., • These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed., • Approximately 75% of work is performed in a remote or office environment using standard office equipment., • Approximately 25% occurs at client sites, including construction environments and existing facilities., • Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations., • Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions., • All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations.£85,000 - £105,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

CRM Project Lead Salary: circa £30,000 subject to experience Location: Islington Job Type: Fixed term, part time for one year based on 2.5 days per week. Currently hybrid: remote and office based. Closing date for applications: 18 May 2026. Applications should include a cover letter and CV and should be emailed with the subject labelled CRM Project Manager to a.endacott@ciat.global Immediate start or as soon as possible. Working from the office initially, with an expectation that you will work from home and office as directed. A laptop will be provided. More information on CIAT can be found at _. The CRM Project Lead will be responsible for overseeing the day-to-day operation of the Institute’s CRM system, ensuring that it is functioning to the requirements of the Institute’s processes, and ensure the smooth running of the CRM so that it is working across all departments. The role will focus on completing outstanding implementations, helping to resolve issues, assisting the improvement of data quality, and supporting the operational use of the system, alongside delivering Phase Two of the project, including integration with the CIAT website, working closely with the Web & Digital Executive. This is a hands-on role, combining project delivery with operational oversight to ensure the CRM supports membership services effectively and provides reliability to the Institute’s data. The postholder will play a key role in streamlining procedures, improving ways of working, and identifying practical and innovative solutions that align processes across departments. The CRM has been running for 12 months, and the immediate priority is to complete outstanding elements, ensure data accuracy, and embed the system into day-to-day operational use. The Institute is looking for someone with: • proven experience in CRM implementation, optimisation, or recovery projects, ideally within a membership organisation, not-for-profit, or professional body;, • strong working knowledge of a Microsoft Dynamic CRM system with the ability to work hands-on within the system (within the remit of our provider service agreement);, • experience in data management and cleansing, and improving data quality;, • demonstrable experience in supplier coordination and ensuring delivery against agreed outcomes;, • strong organisational and problem-solving skills, with a focus on practical delivery;, • ability to work across departments and build effective working relationships;, • strong communication skills, with the ability to translate technical issues into clear, practical actions and;, • a proactive approach, with the ability to identify inefficiencies and suggest improvements. Personal attributes • Highly organised, methodical, and delivery focused., • Confident and constructive in managing complex supplier relationships., • Collaborative and pragmatic, with the ability to work across multiple teams., • Comfortable operating with limited internal project capacity while maintaining momentum and clarity. Main duties • Lead the delivery of the outstanding items from the original functional specification to be completed and fit for operational use., • Work directly within the CRM system to configure, test, validate, and resolve issues, ensuring practical delivery rather than relying solely on suppliers., • Take the lead to ensure data quality, structure, and accuracy, including identifying and resolving data inconsistencies is reliable and usable across all departments., • Oversee resolution of outstanding data migration issues and ensure ongoing data integrity, compliance, and usability., • Act as the primary point of contact with our CRM supplier managing delivery, remaining hours, and ensuring value is achieved from supplier input., • Develop and manage a clear and practical delivery plan, identifying what work can be completed in-house and what requires external support from Bluelight., • Support and coordinate the delivery of Phase Two, including integration between the CIAT website and CRM system,, • Work closely with departments to review, streamline, and standardise CRM-related processes, ensuring consistent and efficient ways of working across the Institute., • Identify opportunities to improve workflows, reduce duplication, and introduce more effective and innovative ways of working, ensuring alignment across departments., • Support the development of joined-up processes between teams, particularly where CRM data, reporting, and communications intersect., • Act as a central point of contact for CRM-related queries, supporting staff in resolving day-to-day issues and improving system adoption., • Provide practical training and guidance to staff to ensure effective use of the system in daily operations., • Develop simple, clear reporting outputs and dashboards to support departmental needs and decision-making., • Provide regular, concise updates on progress, risks, and delivery against key actions., • Ensure appropriate documentation, system knowledge transfer, and post-implementation support arrangements are in place., • Identify lessons learned and contribute to improving approaches for future systems and digital projects across the Institute. CIAT will take all reasonable measures to accommodate any request under the Equality Act. If you have a particular need or requirement, then please state them in your covering letter and we will accommodate. Effective May 2026

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. • Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction., • Provide project leadership for customers' major FireMon programs., • Collaborate cross-functionally with FireMon teams—including Support, R&D, Product Management, and Sales—to address customer needs and deliver high-impact outcomes., • Management, and Sales, on customers' technical issues and projects., • Maintain current functional and technical knowledge of the FireMon product line., • Provide hands-on support to customers for system health checks, user and device management, troubleshooting, upgrades, and monitoring activities., • Manage multiple customer engagements, balancing priorities and driving resolution across requests., • Share insights and constructive feedback with internal teams to help improve products and customer experiences., • Document best practices in developing and deploying FireMon solutions in the customers' environments., • Be a technical resource for "best practice" and other customer questions, identifying alternate technical solutions to customers' business problems., • Partner with account teams to manage expectations and provide a clear view of customer progress and health throughout their lifecycle., • Commit to continuous learning by maintaining relevant certifications and gaining new ones each year., • Bachelor’s Degree in Computer Science, Information Technology, or another related field., • 5+ years of experience in roles such as technical project management, technical account management, professional services, or similar customer-facing technical roles., • Three or more years of experience managing or architecting complex network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/switch-based and software-defined virtual networks., • Experience in client-server applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying security patches., • At least one active technical certification (e.g., CCNA or equivalent), with a willingness to pursue additional certifications annually as part of your professional growth., • Understanding of modern software development methodologies, including infrastructure design and architecture best practices., • Proven success in customer-facing roles—especially in implementation, or support settings—where communication and relationship-building were key., • Strong analytical and problem-solving skills, with the ability to balance technical detail and customer impact., • Excellent organizational skills, with the ability to prioritize and manage multiple customer needs at once., • Effective communicator with the ability to engage stakeholders across various roles—from hands-on technical teams to mid-level managers and senior IT leadership (CISO/CIO/CTO level) in enterprise environments.What it Takes to be Part of the FireMon Team FireMon provides persistent network security for hybrid environments through a powerful fusion of real-time asset visibility, continuous compliance, and automation. Since creating the first-ever network security policy management solution, FireMon has delivered command and control over complex network security infrastructures for more than 1,700 customers. Our customers have unique and complex security problems that are difficult to solve. This doesn’t intimidate us, it inspires us. It pushes us to be more creative and find solutions to ensure their success. If this sounds like a movement you'd be interested in joining, we invite you to apply today. FireMon provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value. • Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey., • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs)., • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges., • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization., • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues., • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes., • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform., • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence., • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow., • Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving., • Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization., • Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight., • Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations., • Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation. Technical Stack Proficiency: Familiarity or direct experience with: • Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML., • Database Management: Oracle, Sybase, MSSQL, MySQL., • Directory Services: LDAP, Active Directory., • Enterprise HR Systems: SAP, PeopleSoft., • Programming Languages: Java, .NET, or C++., • Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms)., • Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit. Security Domain Knowledge • Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience., • PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus., • Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors., • Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD., • SaaS Platform Expertise: Must have experience working with SaaS security platforms., • Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage. IGA Product Experience • Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt., • Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial., • Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts. Management & Client Engagement • Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management., • RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs. £75,000 - £95,000 a yearIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. As Customer Onboarding Manager, you’ll guide our customers step by step in switching from their current way of working to Qargo, ensuring a smooth transition, strong user adoption, and real impact on their daily operations. You’ll be their trusted advisor, helping them optimise their workflows while acting as the bridge between customers and our internal teams. This is a remote role based in the UK, ideally Midlands or South-West of the UK, with regular (weekly) travel to customers across the country. Guide our customers (transport companies) through the onboarding journey of Qargo, from kick-off and process analysis to go-live and aftercare. Analyse their current way of working, fe. planning, order entry and invoicing workflows, and translate these into an efficient Qargo setup. Configure the platform and deliver hands-on training to our customers so they can confidently work in Qargo from day one. Act as the main point of contact during implementation. Check in regularly to ensure satisfaction, a smooth transition and strong adoption of the platform. Support pre-sales by analysing potential client needs and providing technical input during demos. Capture insights and improvement opportunities, and collaborate closely with Sales, Product and Engineering to continuously optimise our solution. Travel regularly across the country to meet customers. An operational background in transport or logistics (e.g. planning, dispatch), and curiosity about SaaS. Or experience implementing complex SaaS solutions and an interest in logistics operations. A self-starter who takes initiative and enjoys variety in their work. Strong communication skills with both technical and non-technical audiences. Customer-focused and passionate about delivering the best possible customer experience. Proactive, organised, and flexible, thriving in a fast-paced, scaling environment. While this is a remote role, regular travel within the UK is required. Therefore, a valid driver’s license is needed for customer visits. A competitive salary package. A role with real responsibility, ownership, and impact. The chance to be part of our Dream Team, with opportunities to grow alongside Qargo as we expand across Europe. A flexible and trust-based working environment.

Key Account Manager - South East UK Basic to £65,000 Bonus Full Package Can you sell reliability, not just product? If you're a technical sales professional who's tired of order-taking and wants to actually own a territory - build it, defend it, grow it - this is worth ten minutes of your time. Our client is a global leader in mechanical seals and rotating equipment reliability solutions, trusted by industrial giants to keep their critical assets running. They're looking for a Key Account Manager to take charge of an established Southeast patch - and then push it further than it's ever been. The Challenge This isn't a maintenance job. You'll be expected to: • Defend and grow an existing regional customer base - protecting revenue while actively hunting for more (80%), • Open new doors. Identify, target, and convert brand-new business and accounts across the region (20%), • Hit budget, then beat it. Real numbers, real accountability, real reward for real performance, • Win market share from entrenched competitors - and make this company the preferred name in the region, • Get technical. Support customers on product selection and troubleshooting, and help them lift their MTBF (mean time between failures), • Work autonomously. No hand-holding - you'll manage your own diary, your own pipeline, your own results (with a CRM to keep you honest), • Travel. This region is yours to cover, overnight stays included when the job demands it What You'll Need to Bring Non-negotiable: A track record of technical sales success - proven, not promised Solid mechanical/technical aptitude - preferably rotating equipment • Genuine experience in an external, customer-facing sales role, • Sharp negotiation and communication skills The resilience and drive to hit challenging targets - and the hunger to want to • You live within the region Nice to have: • A mechanical engineering degree, technical apprenticeship, or recognised sales training, • Existing knowledge of the mechanical seal market, • CRM and ROI-selling experience Contract negotiation experience Why This Role This is a business that backs technical credibility over slick sales patter - you'll be selling solutions that genuinely solve reliability problems for engineers who know their equipment. You'll get continuous in-house training, real support from a wider UK sales team, and full autonomy to run your patch like it's your own business. If you're energetic, tenacious, and you genuinely enjoy the chase, we want to hear from you.

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

We help the world Be Everyday Ready™ Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role:The Senior IAM Consultant, SailPoint ISC is a customer-facing consultant responsible for implementing the technical deployments of IAM solutions at Cyderes. They work on customer projects and programs, directly with the Engagement Lead and Project Manager to deliver outstanding solutions. They maintain a high-quality of work and delighting our clients. The Senior IAM Consultant will be well-versed in their area of expertise and will focus on delivering SailPoint. The consultant will provide subject matter expertise in SailPoint during consulting engagements, which assess, define, install, and configure a client’s security capabilities in the policy, process, technology, or organizational areas. The IAM Consultant also identifies gaps and recommends cost effective best practices to manage client risk and increase their understanding of security and privacy risk and compliance. • Work as part of a high-end consulting team to deliver product and domain expertise in Identity & Access Management. As a Senior Consultant you’ll be leading and working independently on some customer engagements., • Work on the technical delivery of IAM implementation projects, • Help gather business and technical requirements from the customer, • Provide input to functional and technical design where required, • Ensure that the technical solution meets the customer requirements and performs as per design, • Create customer delivery documentation such as implementation and configuration documents, test plans and run books, • Provide assistance to pre-sales activities such as developing client focused proposals, and running technical PoC’s, • Work closely with project manager and engagement manager to deliver tasks on time, within budget and with high quality, • Identify new and existing customer opportunities, • Help create strong customer relationships with technical stakeholders, • Share best practices with team members to contribute to enhance the IAM center of excellence, • 5+ years of hands-on experience in SailPoint doing:, • Installation and configuring, • Developing lifecycle workflows, • Onboarding applications with automated provisioning, • Configuring reports and dashboards, • RBAC and Access Reviews, • Experience with databases (such as Oracle, MSSQL, MySQL), • Experience with Java or BeanShell and PowerShell required, • Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers, • Strong communications skills (written and verbal), • SailPoint ISC Engineer Certification - Required, • Readiness to travel up to 20% annually.Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. Spotted Zebra helps large enterprise customers adopt AI-enabled hiring in a way that is practical, responsible and defensible. As AI becomes more central to hiring, our customers need more than a great product. They need to understand how it works, how it is governed, how risk is managed, and how to secure internal approval to use the capabilities in our product from stakeholders across AI governance, legal, privacy, procurement, HR and the business. We are looking for an AI Governance & Legal Counsel to lead this work, reporting directly to our Co-founder & CCO. This is a blended, customer-facing role. Your predominant focus will be helping our enterprise customers navigate AI and data governance from pre-sales through implementation, with particular responsibility for helping them secure the internal approvals required to deploy Spotted Zebra successfully. Internally, you will help Spotted Zebra build and maintain the documentation, processes, regulatory understanding and product-governance requirements needed to support responsible enterprise AI adoption at scale. Alongside these core responsibilities, you will act as Spotted Zebra’s primary in-house legal counsel. You will review, draft and advise on agreements with customers and suppliers, help the business take pragmatic and commercially sound positions on contractual risk, and support other general legal matters as they arise. This is not a traditional back-office legal role. You will sit within the implementation team, reporting to our Co-founder & CCO, and spend the substantial majority of your time ensuring that AI and data governance does not become a blocker to successful customer deployment. You will work closely with the Implementation Manager, Occupational Psychology Solutions Consultant and Integration Solutions Consultant, as well as our Commercial, Product and Engineering teams. Our ambition is to reduce AI-governance sign-off from the three to four months it can often take today to closer to one to two months. This role will be central to making that possible. For someone excited by the growth of AI governance, this role offers an exceptional development opportunity. You will work at the intersection of AI, regulation, product, occupational psychology and enterprise implementation in one of AI’s most consequential and highly scrutinised applications: hiring and employment. Our ambition is to support you in becoming one of the world’s leading practitioners in applying AI responsibly and practically within high-risk HR contexts. You will own the AI and data governance workstream across customer implementations. Working alongside the Implementation Manager, OP Solutions Consultant and Integration Solutions Consultant, you will identify what each customer needs to achieve internal approval, coordinate the right Spotted Zebra inputs, and make sure the governance process moves forward with clarity and pace. You will support both pre-sales and post-sales. In pre-sales, you will help commercial teams answer customer questions around AI governance, human oversight, automated decision-making, fairness, explainability, bias, data protection and privacy and regulatory readiness. During implementation, you will take a more active role in helping the customer secure internal sign-off and prepare for deployment. A major part of the role will be creating, maintaining and tailoring customer-facing governance documentation. This may include AI governance packs, DPIA support materials, risk assessments, model and product documentation, human oversight explanations, bias-audit evidence, candidate notice wording, FAQs, due-diligence responses and materials that help our buyer present Spotted Zebra confidently to their internal stakeholders. You will also own important internal governance activity. You will help track relevant legislation and regulatory expectations across the regions in which we operate, maintain our jurisdiction-by-obligation matrix, support day-to-day data and privacy protection and automated decision-making governance, keep key documentation up to date, and communicate legal or governance changes that may affect the product, implementation process or customer commitments. You will coordinate external and internal assurance work, including independent bias audits, and maintain core AI governance artefacts, such as: DPIAs, risk assessments, provider documentation, technical files, model cards, risk registers and evidence required for AI management system maturity, including ISO/IEC 42001 readiness. You will also help translate governance requirements into product and process improvements. That could include requirements around consent capture, candidate notices, human review, retention, contestability, audit trails, reporting or customer configuration. You will not be expected to be the technical sign-off owner, but you will need to understand the governance requirement clearly enough to help Product and Engineering act on it. Over time, you will help turn this into a repeatable customer assurance function: building templates, playbooks, standard responses, implementation checklists and governance workflows that make each future customer approval faster and easier than the last. Alongside your primary AI-governance responsibilities, you will act as Spotted Zebra’s primary in-house legal counsel. You will review and, in some limited cases, negotiate customer and supplier agreements, advise the business on contractual risk and other day-to-day legal matters, and engage specialist external counsel where required. Your approach will be pragmatic and commercially minded, helping to protect the business without creating unnecessary barriers to growth. Success means customer governance questions are answered clearly, implementation delays are reduced, buyers feel supported in internal conversations, and Spotted Zebra has a stronger, more repeatable approach to AI governance across pre-sales, implementation and product development. It also means customer and supplier contracts are reviewed efficiently and pragmatically, with clear advice that protects the business without creating unnecessary barriers to growth. Within your first 6-12 months, we would expect you to have improved the quality and consistency of our customer-facing governance materials, helped multiple enterprise customers secure AI and data-governance approval, contributed to reducing approval timelines, created a more scalable internal process for future customer approvals, and established an effective approach to customer and supplier contract review. Requirements • Are a qualified lawyer in the UK or another relevant jurisdiction., • Enjoy working directly with enterprise customers and senior stakeholders., • Can explain legal, regulatory and governance topics clearly and practically., • Are comfortable dealing with AI governance committees, legal teams, privacy teams, procurement, business leaders and product/engineering teams., • Have experience reviewing and negotiating commercial technology or SaaS agreements., • Like writing clear, high-quality documentation., • Enjoy helping customers move through complex internal decision-making., • Can balance governance rigour with commercial pragmatism., • Enjoy creating repeatable processes, templates and playbooks., • Are interested in responsible AI, especially in high-stakes hiring and talent workflows., • Want to help build an important new function inside a fast-growing AI-native company., • Have experience working in a start-up or scaling technology company. Experience in one or more of the following would be valuable: • Supporting enterprise customers through AI-governance, legal, compliance or procurement approval., • Legal, compliance, privacy or data protection., • Enterprise SaaS due diligence or customer assurance., • HR technology, hiring, assessment or occupational psychology., • Regulated software implementation., • Customer-facing consulting or solutions roles., • Drafting policies, DPIAs, risk assessments, governance packs or customer-facing documentation., • Managing specialist external counsel. Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

We help the world Be Everyday Ready™ Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role:The IAM Consultant, SailPoint ISC is a customer-facing consultant responsible for implementing the technical deployments of IAM solutions at Cyderes. They work on customer projects and programs, directly with the Engagement Lead and Project Manager to deliver outstanding solutions. They maintain a high-quality of work and delighting our clients. The IAM Consultant will be well-versed in their area of expertise and will focus on delivering SailPoint. The consultant will provide subject matter expertise in SailPoint during consulting engagements, which assess, define, install, and configure a client’s security capabilities in the policy, process, technology, or organizational areas. The IAM Consultant also identifies gaps and recommends cost effective best practices to manage client risk and increase their understanding of security and privacy risk and compliance. • Work as part of a high-end consulting team to deliver product and domain expertise in Identity & Access Management, • Work on the technical delivery of IAM implementation projects, • Help gather business and technical requirements from the customer, • Provide input to functional and technical design where required, • Ensure that the technical solution meets the customer requirements and performs as per design, • Create customer delivery documentation such as implementation and configuration documents, test plans and run books, • Provide assistance to pre-sales activities such as developing client focused proposals, and running technical PoC’s, • Work closely with project manager and engagement manager to deliver tasks on time, within budget and with high quality, • Identify new and existing customer opportunities, • Help create strong customer relationships with technical stakeholders, • Share best practices with team members to contribute to enhance the IAM center of excellence, • 2+ years of hands-on experience in SailPoint ISC doing:, • Installation and configuring, • Developing lifecycle workflows, • Onboarding applications with automated provisioning, • Configuring reports and dashboards, • RBAC and Access Reviews, • Experience with databases (such as Oracle, MSSQL, MySQL), • Experience with Java or BeanShell and PowerShell preferred, • Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers, • Strong communications skills (written and verbal), • SailPoint ISC Engineer Certification - preferred, • Readiness to travel up to 20% annually.Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £25,776 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £25,776. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Our Highways & Infrastructure team, within our Transportation business line, have a vacancy for an Regional Director / Technical Director with experience in leading the delivery of transportation engineering schemes in our Belfast office. You will be joining our team who are recognised as market leaders in the delivery of major road infrastructure, public transport, rail, greenways and active travel, and that has a track record of delivering high profile and impactful projects across the country. The successful candidate will be joining a growing team of over 70 Highways staff in Ireland that are actively involved in the delivery and services to a range of both local and national clients, with projects at all phases of delivery over the next few years. You will be part of the supporting management team for the wider Ireland transportation team of over 150 staff. You will have a proven team leadership, business development, project delivery and business management experience within a commercial environment. The role would suit a self-motivated individual looking to advance their career in a dynamic team. In addition to delivering work within the local office the role will involve working with other AECOM teams in the UK and Ireland. We are therefore seeking candidates who are able to work flexibly across other AECOM offices as projects dictate to support the wider business. Current & Upcoming Projects: RoI Major Transport Projects • N4 Mullingar to Longford, • M21 Adare Bypass, • Carlow Southern Relief Road & Multi Modal Transport Corridor, • N3 M50 to Clonee & the N3 Bus Priority and Active Travel Scheme NI Major Transport Projects • A24 Ballynahinch Bypass, • Newry Southern Relief Road Asset Management and Renewals • TII Standards Commission - Network Asset Management and Maintenance Framework, • DBFO1 Package 1 Northern Ireland - Technical Advisory Services Greenways and Active Travel • Extensive greenway programme for TII and Local Authorities across the country, including Lough Key Greenway in Roscommon, three major greenways in West Cork, the Galway to Oughterard Greenway, and five major greenways in Donegal, (>300km), • Large scale complex urban scheme and public realm schemes for Local Authorities across the country. Public Transport • Large scale bus infrastructure design projects and bus infrastructure programmes for the National Transport Authority Energy Transition • Major HV Cabling and Sub Station projects for Eirgid and ESB, including Rinawade (Liffey Park) GIS, 110kV GIS Substation Kilcarbery, Co. Dublin, and 110kV AIS Substation Clonfad, Co. Meath, and Tuam MV off load + 38kV Onshore Cable Installation –(Cloon, Galway ), • Civils input and associated co-ordination for multiple solar farms and windfarms and their associated grid connections, for example the Wexford Hub Solar Farm (33kV and 110KV Cable Installation), • Support and development of CoP for various cabling civils specifications for Eirgrid Here’s what you’ll do: • Deliver: The Highways team are responsible for the full lifecycle delivery of projects aimed at improving our streets and places for local authority clients across Ireland. We provide feasibility, concept, preliminary and detailed design, community engagement, project delivery and construction management services on a wide range of multi-discipline transportation projects. In addition, we support other AECOM business lines where their projects have a specialised transportation interface., • Oversee: You will be responsible for the appointment of competent discipline lead engineers for technical delivery. Plan and develop engineering tasks concerned with unique problems. This involves exploration of subject area, definition of scope and selection of problems for investigation and development of novel concepts and approaches., • Provide Expertise: Offer technical knowledge and expertise to the design team on all aspects of multi-disciplinary projects, from conceptual phases to implementation., • Ensure Quality: Working through the complexities of our Transportation projects, you will hold our clients’ hands and overcome problems in unison when they inevitably arise. Provide Health, Safety and Wellness leadership to the district team consistent with AECOM’s safety policies and procedures to deliver a safe and healthy working environment for the project team members., • Collaborate: Leading a team of multi-disciplinary engineers to deliver integrated designs and building effective relationships with our technical teams and Clients. Key Responsibilities: • Develop sound client relationships, being alert to commercial opportunities, identifying emerging opportunities and developing strategies to fully exploit them., • Following successful accreditation on the AECOM project management system act as a Project Director and Project Manager including monitoring financial performance. Comprehensive training on AECOM’s project management system will be provided., • Ensure Technical content and quality of output produced is in line with the project brief., • Support and monitor team skills and ensure they are up to date with current best practice, techniques, and innovation., • Manage career progression of line reports and support with recruitment, • Support senior management of the Transportation team and deputising for the key Directors in Ireland as required., • Development of Client relationships through business development being the key point of contact for meetings and liaison., • Prepare detailed proposals, client briefs and fee proposals and contribute to or lead bids., • Establishing strong working relationships with other internal teams across AECOM’s business lines including Streets, Planning, Structures, Water, Power, Landscape. Ready to push the limits of what’s possible? Here’s what we’re looking for: • A successful track record of relevant experience in the management and delivery of complex civils engineering and/or transport engineering projects, particularly sustainable infrastructure projects and roads/traffic engineering projects., • Experience in associated design standards for roads and active travel in the UK and Ireland., • A good working knowledge of the forms of contract used by clients on the island of Ireland, including the New Engineering Contract and the Government Construction Contracts Committee Public Works Contract., • Commercial acumen in relation to the management of opportunities and risks on projects contracts. Preferred Qualification: • Relevant degree and will have Chartered status along with membership of a professional institution or ability to achieve similar if moving for other jurisdictions. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _ At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn Siobhan Osborne About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

We’re a fast-growing HR Tech company on a clear mission: to revolutionize recruitment on a global scale. Instead of relying on CVs, we help companies predict performance and fulfilment by analyzing people’s personality, motivations, and ability to learn. Today, we’re 110+ team members, supporting 3,500+ clients in over 40 countries, helping them hire and develop their teams in a more inclusive and effective way. Our culture? Ambition, impact, and freedom. Want to help shape the future of work? We’d love to meet you. What you’ll do AssessFirst’s client base is growing, so we’re looking for a new Customer Success Manager to manage a portfolio of clients across the International market. In this role, you will ensure an exceptional experience for our clients and partners. Your focus will be twofold: supporting successful implementation and effective use of the platform, and managing the timely resolution of technical support issues. 1. Customer Onboarding, Adoption & Success Management Lead seamless onboarding and drive early activation, while continuously managing customer health, engagement, and adoption to ensure long-term success and retention. 1. Value Realisation, Renewals & Growth Translate product usage into measurable business outcomes, reinforce value through strategic guidance and success reviews, and contribute to renewals and revenue growth via retention and expansion. 1. Technical Support & Cross-functional Collaboration Provide responsive technical support and issue resolution, conduct investigations and improve documentation, while collaborating across teams and advocating for customer needs internally. How you’ll do it You will own the full customer lifecycle - from onboarding to renewal (with support from your Account Manager) whilst acting as a trusted advisor and first point of contact for both functional and technical needs. Your role will be focused on ensuring clients are supported from initial training and onboarding, to project roll-out, and achieving their KPIs. You will also provide high-quality customer support, providing fast and helpful resolutions to issues and escalating to the internal teams where necessary. You’ll be part of the UK/US Team, made up of 10 people. You’ll also work closely with the Support, Tech, and Science teams. Fluent English. A Psychology lover - you’ll truly care about your clients’ focus and be passionate about sharing how AssessFirst can help 18 months+ in a Client Success role within SaaS Commercial mindset with a focus on renewals and upsells Empathy, problem-solving mindset, and customer-first approach ️ Ability to explain technical concepts to non-technical audiences Strong stakeholder management and communication Salary range: £50k annual salary + £15k OTE Autonomy & flexibility: manage your time freely based on priorities and ongoing projects. Full remote: work from anywhere in the UK! Medical insurance: covered by Deel. Team life: strong culture and 3 company offsites per year to connect and have fun. Coworking: access to shared spaces up to 6 times a month. 25 days annual leave per year 7% employer pension contribution You feel this role speaks to you and want to learn more You complete our online assessments when applying (you’ll receive a link by email) Up to 3 interviews: with Lauren (your Manager), a roleplay with Lauren and Becca (Global Head of Sales),and finally with David, our founder, and Quention (CSO)! Welcome - you’re now part of the team!

hackajob is partnering directly with OneAdvanced to hire for this role. Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance. AI & Modern Cloud Capabilities • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud native and DevOps led architectures., • Experience using AI assisted tools responsibly to improve solution design, documentation, or operational efficiency. Desirable Certifications, • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102) Wellbeing that means something • 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships Making a Difference • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at JBRP1_UKTJ

hackajob is partnering directly with OneAdvanced to hire for this role. Our IT Managed Services business enables customers to innovate, transform, and capitalise on new opportunities. The Professional Services function delivers structured, outcome driven technical engagements that help customers design, implement, and optimise Azure cloud platforms, ensuring secure, scalable, and resilient solutions aligned to their business objectives. The Azure Solution Consultant is a senior, customer facing role responsible for designing, assuring, and delivering Microsoft Azure solutions that align to customer outcomes, best practice, and long term operational supportability. This role works closely with pre sales, delivery consultants, and operational teams, acting as a trusted technical authority and escalation point for customers. • Act as a trusted Azure technical advisor to customers, providing architectural leadership across design, delivery, and operational transition., • Support pre sales engagements, contributing to solution architecture, technical assurance, and scoping of Azure opportunities., • Work with customers from initial concept and business case, through detailed architecture, delivery, and handover into managed service operations., • Design secure, scalable, and cost optimised Azure architectures aligned to best practice, operational standards, and the customer's IT strategy., • Lead and support the migration of customer IaaS environments to Microsoft Azure., • Oversee and contribute to the deployment of Azure solutions, working closely with delivery and operational teams., • Collaborate with operational teams to ensure cloud environments are supportable, resilient, and well documented., • Act as an escalation resource for complex Azure incidents and architectural challenges., • Champion cloud governance, security, and cost optimisation, providing pragmatic guidance to customers., • Produce clear, structured technical design documentation and support service handover activities., • Act as an ambassador for the business, building trust and long term customer relationships., • Proven experience (ideally 2+ years) designing and delivering Azure solutions in consultancy, managed service, or enterprise environments., • Strong hands on experience with Microsoft Azure IaaS and core platform services., • Experience migrating workloads into Azure using structured, low risk approaches., • Strong understanding of Azure networking, identity, and security principles., • Experience designing solutions aligned to operational support models., • Working knowledge of DevOps practices, including CI/CD and Infrastructure as Code., • Strong customer facing communication skills, with the ability to explain complex technical concepts clearly., • Commercial awareness, including Azure cost management and optimisation considerations., • A proactive, detail oriented, and collaborative approach., • Ability to take ownership of opportunities and lead technical outcomes. Technical experience (experience in at least 3 of the following), • Cloud migrations, • Infrastructure as Code (ideally Terraform), • Azure networking, • Azure identity and access management, • Azure Virtual Desktop, • Cloud native architecture (containers, serverless, managed services), • Azure monitoring, logging, and operational tooling AI & Modern Cloud Capabilities, • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud native and DevOps led architectures., • Experience using AI assisted tools responsibly to improve solution design, documentation, or operational efficiency. Desirable Certifications, • Microsoft Certified: Azure Administrator Associate (AZ 104), • Microsoft Certified: Azure Solutions Architect Expert (AZ 305), • Microsoft Certified: DevOps Engineer Expert (AZ 400), • Microsoft Certified: Azure Fundamentals (AZ 900), • Microsoft Certified: Azure AI Fundamentals (AI 900) Wellbeing that means something • 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships Making a Difference • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at JBRP1_UKTJ

DESCRIPTION: Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. RESPONSIBILITIES: Role model health & safety best practices and monitor those around them to ensure they follow the example they set. Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. Coach and mentor the technicians on shift. Support the line manager and to supervise the shift in their absence. Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. Support continuous improvement of systems in a standard manner across the EU network. Develop and maintain a good working relationship across all levels in the organization. Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. Management of contractors. BASIC QUALIFICATIONS - High school or equivalent diploma - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics - 4 years UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management - Experience with robotic maintenance - Experience leading engineering teams as a mentor or tech lead - Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacypage) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. TPBN1UKTJ