General Manager - Riverside East, Olympic Park
2 days ago
London
General Manager - Riverside East, Queen Elizabeth Olympic Park | Full time / Permanent Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. £55,000 + bonus & excellent benefits including hybrid working, 28 days annual leave, private healthcare, access to leading festivals & events, and more! We’re looking for a passionate General Manager to take full ownership of the day-to-day running of Riverside East, Peppermint’s bold new venue in Queen Elizabeth Olympic Park - a busy, all-day bar and restaurant with a huge outdoor yard that hosts everything from Sixes Social Cricket and weekend roasts to live DJs, markets, and brand activations. It’s a lively, mixed-use space that needs a strong operator to keep it running smoothly. This is a hands-on leadership role for someone who’s as comfortable running a busy service as they are managing budgets and leading a large hospitality team. General Manager - the role Venue Operations • Overseeing daily operations and ensuring the site runs efficiently from prep and service to close-down., • Keeping the venue in top condition: stock levels, staffing, cleanliness and maintenance., • Working closely with the events team on event handovers, set-ups, and delivery., • Leading, recruiting, and motivating our dedicated team to deliver great service and ensuring a positive working culture including managing rotas., • Taking ownership of all licensing, food safety, health & safety, allergen management and building maintenance., • Reporting and management of all compliance and training., • Driving the venue’s financial performance, focusing on sales growth, GP, and labour control., • Ensuring accurate reporting, stock management, and margin control across all outlets., • Supporting weekly and monthly forecasting, P&Ls, and performance reviews., • Working with the events team to maximise event profitability and conversion., • Leading by example on the venue floor - visible, approachable, and setting the tone for great service., • Handling guest feedback quickly and positively., • Building local connections and a loyal customer base., • Experience running a busy, high-volume venue or similar operation., • Strong leadership and communication skills., • A solid understanding of bar, kitchen, and event operations., • Commercial awareness - comfortable reading and acting on a P&L., • Confidence in compliance, health & safety, and licensing., • Competitive salary + bonus, • 28 days holiday + your birthday off, • Private healthcare & wellbeing support (via Medicash), • Enhanced parental leave + sick pay