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Job Title: Domestic Abuse Support Worker Head Office Location: Brindley Place, Birmingham Job Location: Walsall Salary - £13.16 per hour Contract type - Permanent Working hours - Full Time 35 hours per week About the role To provide support to Children and families, male and female victims, within our domestic abuse safe accommodation services in Walsall, with an element travel to other safe accommodation within the Walsall area. Working with and responsible for a case load of clients. Carry out needs and risk assessment and produce support plans with the clients Regularly assessing risk and safety planning. Working closely with local and national partner agencies. Working on a rota basis including evening shift and weekend shifts. This support is specifically around Domestic Abuse, Forced Marriage, Honour based violence and Female Genital Mutilation on an individual basis, using a person-centred, trauma informed approach that focuses on helping them to maintain a tenancy and move towards independent living. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you Experience of providing housing related support and/or working with victims of domestic abuse (or other specialist knowledge of domestic abuse services). Able to deal with complex cases. Ability to produce monitoring information. Work at pace, be proactive and use your own initiative You will be flexible and adaptable in being able to meet the needs of our clients Ability to deal with a demanding workload and to prioritise effectively whilst maintaining attention to detail Responding in line with GSA policies and procedures including implementing safeguarding processes and MARAC referrals Experience of and ability to use Microsoft Office Word, Excel and Outlook to an intermediate standard Have a current driver`s license and access to a vehicle This post is open to Female applicants, due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement).We are striving to be an Equal Opportunities Employer and all employees are expected to actively support Equal Opportunities Policies. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: • We believe our customer is everything, • We are one team, • We are supportive and caring, • We are business-minded for social purpose Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: • Trust based flexible working and supportive and friendly teams, • 20 days annual holiday entitlement, increasing to 22 days, • Opportunity to buy or sell annual leave, • A defined contribution pension scheme GSA matches up to 6% contributions, • We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support., • Access to Blue Light discount card membership, • Confidential Employee Assistance Programme (EAP)., • Cycle to work Scheme, • Eligible for occupational sick pay All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.