Restaurant Shift Supervisor - Ians Cookie Jar

Job Summary We are a well-established Chinese restaurant located in Manhattan seeking an experienced and motivated Restaurant Manager to oversee daily operations, ensure excellent guest service, and manage staff efficiently. The ideal candidate has strong leadership skills, experience in full-service dining, and familiarity with Chinese cuisine and culture. Key Responsibilities Operations & Service • Oversee daily restaurant operations to ensure smooth and efficient service, • Maintain high standards of food quality, presentation, and customer service, • Handle guest inquiries, feedback, and complaints professionally, • Ensure compliance with NYC health, safety, and labor regulations Staff Management • Hire, train, schedule, and supervise front-of-house staff, • Monitor staff performance and provide coaching and discipline when necessary, • Ensure proper staffing levels during peak and off-peak hours Financial & Administrative • Control labor and operating costs, • Monitor sales, cash handling, and daily reports, • Assist with inventory management and ordering supplies, • Work with ownership on budgeting and performance goals Guest Experience & Marketing • Build relationships with regular customers, • Support promotions, special events, and private dining, • Maintain the restaurant’s reputation and brand image Qualifications • 3+ years of restaurant management experience (full-service preferred), • Experience working in a Chinese or Asian restaurant is a strong plus, • Strong leadership, communication, and problem-solving skills, • Knowledge of NYC labor laws and health department requirements, • Ability to work flexible hours, including nights, weekends, and holidays, • Bilingual (English & Mandarin/Cantonese) preferred but not required Compensation & Benefits • Competitive salary (based on experience), • Performance-based bonus opportunities, • Staff meals, • Paid time off (if applicable), • Growth opportunities within the company

Deli Managers are responsible for managing the deli department operations to enhance guest satisfaction, achieve sales goals, and achieve profitability goals; while providing excellent guest service. This position is responsible for maintaining open communication on the status of the department with the General Manager, Clerks, and Supervisor. Will be expected to set and re-set priorities, distinguish between the urgent and the important, solve problems, hold and reconcile ideas and lead program development as well as advancement strategies from conception through cultivation to completion. Must be available weekdays, weekends, and holidays for various shifts. May work at another store location based on company needs. Should have at least 3+ years of experience. JOB RESPONSIBILITIES: • Ensures clerks exemplify superior guest service with a friendly, helpful, and courteous attitude, using product knowledge and information to answer all questions guests may have about products, • Supervise, develop, train, and manage deli department team members, • Contribute to store sales and profitability by effectively managing labor expenses, accurate pricing, stock levels, inventory, and merchandising, • Maintain compliance with all company policies and regulations pertaining to safety, sanitation, merchandising, and food quality, • Ensure product integrity through proper storing, handling, proofing, planning, and breaking out of all deli goods, • Responsible for inventory control, ordering, and maintaining proper merchandise levels, • Prepare sales and inventory report, • Communicate and work cooperatively with General Manager, other Department Managers, and team members to maintain standards and exceed guest expectations, • Ensure equipment is maintained and properly serviced, • Advise General Manager of equipment repair or replacement needs, • Ensure productivity standards are met without compromising product quality, • Make regular announcements to inform guests of freshly prepared deli products and current sales, • Maximizing sales through excellent guest service and minimizing shrink through proper utilization of procedures, • Display a nice, energetic, creative, and motivated attitude at all times, • Assists all department team members with daily responsibilities while leading by example to help ensure a safe, clean, and productive operation, • Thorough knowledge of the retail food business and perishable department operations, • Previous food service and management experience preferred, • Ability to make timely and effective decisions, • Ability to deal tactfully and effectively with guests and associates, • Thorough understanding of all safety requirements and company safety policies, • Excellent guest service skills, • Must greet the guests and respond to their questions and requests in a courteous, fast, and helpful way, • Proven leadership ability to exercise sound judgement in interpreting, communicating, and applying policy., • Courage to make and implement hard decisions in a timely manner., • Ability to demonstrate trustworthiness and integrity in daily activities, • Ability to work effectively with a broad diversity of individuals and backgrounds, and generational differences, all with the intent to support the core values of the BFL company., • Excellent oral and written communication, organizational, interpersonal, advocacy, and time management skills., • Individual will be exposed to extreme heat from ovens and fryers, and cold from freezers and coolers, • Visual acuity sufficient to read recipes, product labels, company manual, department policies, and reports, • Must be able to lift a minimum of 45 lbs. frequently, • Ability to bend, reach, kneel, and squat, • Able to push or pull heavy loads

POSITION DETAILS: The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond. Reporting to the Assistant Vice President of Workforce Development and Continuing Education, the Director of ACE Technology & Apprenticeship Programs is responsible for the development, facilitation, assessment, monitoring, evaluation, growth, and management of grant funded and tuition-based technology programs in workforce development, as well as the management and expansion of Registered Apprenticeships. They ensure that the division meets its technology training program performance goals and financial growth targets, oversee administrative services, supervise staff, hire instructors, and evaluate the curriculum of individual programs. Additionally, the Director of ACE Technology & Apprenticeship Programs will drive programmatic improvement of current certificate programs, as well as innovation of new certificate programs using stakeholder feedback from relevant industry partners and job sector recommendations. As the Principal Investigator (PI) of multiple grants, the Director of ACE Technology Programs is responsible for all compliance and accurate reporting to grant stakeholders including the College, CUNY, and Research Foundation of CUNY. Finally, the Director of ACE Technology Programs will lead the department’s Technology Advisory Board and engage industry to form new employer partnerships to advance apprenticeship and internship opportunities for students with a focus on job placement upon completion. This will require a thorough understanding of the Department of Labor, trade associations, and union procedures and protocols. This position is grant-funded and annual appointment is contingent upon continued funding. The Director of ACE Technology & Apprenticeship Programs also performs other related duties as delegated by the AVP. In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following: • Lead BMCC’s ACE Technology and Apprenticeship department ensuring all courses and programs meet performance milestones and current labor market standards., • Engage with technology business leaders to ensure courses and training programs are aligned with current and future labor market needs including certifications and establish meaningful partnerships that provide ongoing apprenticeships and work experiences for students., • Serve as liaison from BMCC between the Adult Continuing Education (ACE) department, NYS Department of Labor, Bureau of Apprenticeship and Training, unions, and trade associations regarding apprenticeship matters., • Drive programmatic improvement using employer feedback, student feedback, programmatic learnings, and grow the program team’s industry expertise and content-specific knowledge., • Collaborate with college departments to generate articulation agreements, credit for prior learning, and co-listing courses., • Create new technology training programs that result in industry-recognized credentials., • Proven success in managing and scaling grant-funded workforce development or education programs, including meeting key performance indicators and achieving financial targets., • Knowledge of and direct experience with NYS Registered Apprenticeship programs., • Demonstrated deep knowledge of current technology landscape, including essential certifications (e.g., AWS Certified Solutions Architect, CISSP, PMP, or equivalent high-level technical credentials) and demonstrable proficiency in relevant programming languages and platforms (e.g., Python, Java, cloud environments like Azure/GCP, or modern DevOps toolchains).", • Must have established employer relationships in the tech field in NYC, • Experience with managing budgets and grants., • A bachelor’s degree in a technology related field., • A master’s degree in management or STEM field., • 5 years of direct experience teaching technology or apprenticeship programs., • Proven ability to increase enrollments in tuition-based certificate programs., • Proven ability to receive awarded grants for continuing education or workforce programs., • Provides leadership for the development and implementation of new programs of study and ensures the coordination and implementation of program components., • Plans, markets and implements College programs in Continuing Education, developing overall programs and overseeing development of content, budgets, and marketing strategies., • Develops funding proposals; solicits grant information and provides leadership and guidance in partnering with community and governmental agencies., • Provide fiscal oversight and evaluation; develops strategic and operating plans; reports progress and results to management., • Oversees a comprehensive marketing and public information program., • Manages staff of the Continuing Education office., • Represents Continuing Education within the College community and externally. CLOSING DATE January 5, 2026 JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 31362 Location Borough of Manhattan CC

Are you a Real Estate professional ready to unlock a powerful new revenue stream? New York Craze is a rapidly growing media and discovery platform in NYC, and we are expanding our brand-new Real Estate Section. We are looking for motivated, results-driven individuals with a passion for the NYC property market to join us as a Real Estate Listing Acquisition & Coordinator. This is a unique opportunity to leverage your industry knowledge and relationships in a dynamic sales-focused role. You won't be managing transactions; you'll be engaging with agents to maximize the visibility and lead generation potential of their listings by showcasing them to our potentially vast and interested audience on the New York Craze platform. The Opportunity: What You Will Do This is a hybrid sales, coordination, and relationship-building role centered on growing the inventory and quality of property listings on the New York Craze platform. • Listing Acquisition & Sales (The Core Focus):, • Recruit Top Agents: Proactively identify and engage licensed real estate agents and brokers across NYC to encourage them to display their property listings and advertising space in the New York Craze Real Estate Section., • Value Proposition Expert: Articulate the unique, high-value benefits of advertising on the New York Craze platform (e.g., massive local audience, brand association, high-quality presentation)., • Close Deals: Manage the full sales cycle from initial contact and presentation to negotiating and closing advertising/listing agreements., • Real Estate Coordination:, • Onboarding: Serve as the main point of contact for new listing agents, ensuring a seamless process for submitting and activating their properties on the platform., • Quality Control: Coordinate the collection of high-quality listing assets, including professional photos, detailed property descriptions, virtual tour links, and compliance documentation., • Listing Management: Ensure all listing content is accurately entered, well-presented, and kept up-to-date, maximizing agent and listing exposure., • Relationship Management:, • Agent Success: Cultivate strong, long-term relationships with real estate professionals by providing exceptional customer service and demonstrating the tangible value for working with New York Craze., • Feedback Loop: Gather agent feedback to help inform the continuous improvement and development of the platform's real estate offerings. What Makes You the Perfect Fit • Real Estate Industry Experience (Required): You must have experience working in the real estate field, whether as a licensed agent, listing coordinator, transaction coordinator, or in a real estate-focused administrative/sales role., • Note: A current Real Estate License is a strong plus, but not required for this sales/coordination position., • Sales & Negotiation Savvy: Proven ability to prospect, present, and close high-value deals with professional clients., • Exceptional Communicator: Polished and persuasive written and verbal communication skills; comfortable presenting to real estate teams and firm principals., • Organizational Excellence: Highly detail-oriented, with excellent time management skills to juggle multiple client accounts and listing updates efficiently., • Self-Motivated & Driven: This role demands a self-starter who thrives in an independent, commission-driven environment and is motivated by direct financial results., • NYC Market Knowledge: Deep familiarity with the neighborhoods, brokerages, and dynamics of the New York City real estate market. Why Join New York Craze? • Uncapped Earning Potential: High commission structure designed to reward your success in bringing on top-tier inventory. Your sales directly impact your income., • Flexible Schedule: Choose the commitment that fits your life—from robust part-time hours to a full-time career path. You set your schedule and drive your results.

As an Assistant Manager at Enoteca, you will play a vital role in ensuring the smooth operation of our restaurant. Your responsibilities will include: • Assisting in managing daily business operations and maintaining a high standard of service quality., • Supporting senior management in implementing business strategies and achieving company goals., • Overseeing staff scheduling, training, and performance evaluations., • Ensuring customer satisfaction by addressing any concerns and enhancing the dining experience., • Collaborating with the kitchen and front-of-house teams to maintain seamless service., • Monitoring inventory levels, ordering supplies, and managing cost controls., • Upholding health and safety standards in line with regulatory requirements. The ideal candidate will have strong leadership skills, excellent organizational capabilities, and a passion for delivering exceptional hospitality. Experience in a similar role within the restaurant industry is preferred. Join us and contribute to creating memorable experiences for our guests.

Assistant Manager (Front-of-House) – Asian Restaurant | Jersey City, NJ Bilingual English/Chinese Preferred | Full-Time | 4,000 sq ft Full-Service Restaurant About the Company We are a fast-growing Asian fusion / Sichuan-American restaurant group with multiple large-format locations across New Jersey. Our Jersey City restaurant is a 4,000 sq ft full-service, high-volume operation with a full bar and a diverse customer base. We are seeking a Front-of-House Assistant Manager to support day-to-day operations. This is a FOH-only role — no kitchen management, no ordering, no inventory responsibilities. ⭐ Key Responsibilities (Front-of-House Only) • Support the General Manager with daily FOH operations, • Maintain strong hospitality standards and ensure excellent guest experience, • Handle customer questions, complaints, and service recovery, • Supervise FOH team members (hosts, servers, bussers, bar staff), • Assist with FOH opening and closing procedures, • Oversee dining room flow, table turns, cleanliness, and atmosphere, • Manage takeout & delivery pickup operations (UberEats), • Assist with POS, order accuracy, and cash handling, • Serve as the on-duty floor lead when GM is off-site, • ❌ This Role Does NOT Include (Important), • No back-of-house or kitchen management, • No ordering or supplier communication, • No inventory or food cost control, • No recruitment or onboarding responsibilities, • No staff training or scheduling, • No cooking or food prep, • ➡ This is a pure FOH leadership position., • ⭐ Qualifications, • 1+ year experience as Shift Leader, FOH Supervisor, Assistant Manager, or similar, • Strong communication and guest-service skills, • Reliable, professional, and comfortable in a fast-paced environment, • Ability to lead and support FOH staff, • Evening & weekend availability required, • Preferred / Bonus Skills (SEO Keywords Included), • Bilingual English/Chinese (Mandarin or Cantonese) – preferred but not required, • Experience in Asian cuisine, high-volume dining, or full-service restaurants, • Familiarity with bar operations is a plus, • Benefits, • Weekly pay, • Staff meal provided, • Stable and supportive work environment, • Growth path to General Manager, • Opportunity to work within an expanding multi-unit restaurant group, • ⭐ Schedule, • Full-time, • 5–6 days per week, • Evening & weekend shifts required

We are looking for a dedicated and experienced Floor Supervisor to oversee daily front-of-house operations and ensure exceptional guest service. With 5–10 years of supervisory experience and a Food & Beverage certification, you will be responsible for maintaining service standards, supporting staff, and ensuring smooth workflow throughout the venue. Key Responsibilities Supervise and support front-of-house staff during daily operations. Ensure excellent customer service and handle guest inquiries or concerns. Monitor floor activities to maintain smooth service flow and timely table turnover. Conduct staff briefings, delegate tasks, and ensure proper shift coverage. Train new employees and reinforce service standards for the team. Coordinate with kitchen, bar, and management teams for seamless operations. Ensure compliance with food safety, hygiene, and workplace safety standards. Assist with inventory checks, supply ordering, and stock control. Oversee cash handling, POS transactions, and end-of-shift procedures. Maintain cleanliness and organization across the dining area. Qualifications 5–10 years of supervisory or team-lead experience in hospitality. Valid Food & Beverage certification. Strong communication, leadership, and conflict-resolution skills. Solid understanding of restaurant operations and customer service standards. Ability to multitask in a fast-paced environment. Preferred Skills Experience training and developing staff. Knowledge of scheduling and basic reporting. Familiarity with POS systems and floor-management tools.

We are seeking an experienced and motivated Bar Manager to oversee daily bar operations, lead our team, and ensure an exceptional guest experience. With at least 5 years of bar management experience and a Food & Beverage certification, you will be responsible for maintaining high standards of service, product quality, and operational efficiency. Key Responsibilities Manage day-to-day bar operations, including opening/closing procedures. Train, supervise, and schedule bartenders and bar staff. Maintain inventory, place orders, and track stock levels to prevent shortages. Ensure full compliance with health, safety, and alcohol regulations. Create and update drink menus, including seasonal or specialty cocktails. Monitor bar costs, control wastage, and optimize profitability. Deliver excellent customer service and handle escalated guest concerns. Collaborate with kitchen and management teams to support overall venue success. Oversee cash handling, POS transactions, and daily sales reports. Maintain a clean, organized, and welcoming bar environment. Qualifications Minimum 5 years of bar management experience. Valid Food & Beverage certification. Strong leadership, communication, and team-management skills. In-depth knowledge of beverages, mixology, inventory control, and bar operations. Ability to work in a fast-paced environment and multitask effectively. Excellent customer service and problem-solving skills. Preferred Skills Experience with staff training and development. Knowledge of cost control and basic financial reporting. Creativity in developing new beverage offerings.