Solutions Engineer
27 days ago
Bloomington
Job Description Job Summary The Solutions Engineer is a senior-level technical leader responsible for designing, documenting, and standardizing scalable and secure IT solutions that align with client goals and the company's business objectives. This role bridges strategic intent with technical execution, accelerating solution delivery while ensuring consistency, compliance, and efficiency across all projects. Success in this role requires deep technical expertise, critical thinking, and collaborative communication across cross-functional teams. The Solutions Engineer plays a pivotal role in enabling us to deliver high-quality, profitable, and repeatable services that drive client satisfaction and business growth. This is a hybrid position requiring two days in the Integrity office. Key Responsibilities Solution Design & Standardization • Develop, document, and maintain standardized solution architectures to ensure consistency in design, estimation, and implementation., • Establish and enforce best practices for solution development, security, and compliance., • Accelerate solution development by focusing on technical design and cost estimation, reducing back-and-forth discussions., • Work closely with Sales, Technical Advisors (TAs), Engineers, and Project Managers to streamline handoffs and minimize scope creep., • Ensure all solutions align with long-term business goals, service capabilities, and client needs., • Maintain a strong security and compliance focus, proactively mitigating risks across all proposed solutions., • Work closely with TAs to define project scope in alignment with the client’s technology roadmap, ensuring the solution supports their long-term strategic goals., • Partner with engineers and implementation teams to ensure smooth execution and predictable, well-defined standardized projects across multiple clients., • Collaborate with Sales Business Advisors (SBA’s and TA’s) to create final proposals and assist with presenting solutions to clients., • Serve as a senior technical authority, guiding best practices across teams., • Participate in the on-call rotation as required., • Attend and contribute to professional and technical training sessions, sharing key insights for individual and organizational improvement., • 7+ years of experience in IT solution design, architecture, or consulting, preferably within an MSP environment., • Relevant technical certifications (e.g., Microsoft, Cisco, AWS, VMware, or equivalent)., • Ability to design scalable, cost-effective, and secure IT solutions., • Experience with project estimation, bill of parts creation, and licensing models., • Vendor selection and procurement processes., • Deep understanding of TCP/IP, DNS, DHCP, VLANs, VPNs, OSPF, STP, and subnetting., • Experience with firewalls, switches, and routers (Sonicwall, Meraki, Aruba, Cisco, Fortinet, etc.)., • Microsoft Azure (IaaS, PaaS, SaaS, Virtual Machines, Azure AD, networking, Azure Virtual Desktop)., • AWS cloud services (EC2, S3, VPC, IAM, etc.) is a plus., • Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive)., • Microsoft Defender for Business & Compliance Solutions., • SAN/NAS solutions and best practices., • Backup & disaster recovery solutions (Veeam Backup)., • Windows Servers (Active Directory, Group Policy, DNS, DHCP, RDS)., • Scripting with RMM tools and Powershell, • Experience with Linux-based systems is a plus., • Sitting for extended periods while working at a computer., • Occasional lifting and moving of IT equipment (e.g., laptops, desktops, peripherals, or small networking devices) weighing up to 40 lbs., • Hybrid work model – combination of remote work and in-office presence., • Office setting: Open-space office environment with shared workstations and collaborative areas., • Remote work: Requires a reliable internet connection and a dedicated workspace, free of distractions, for focus and productivity., • Collaboration: Regular virtual meetings, calls, and team interactions through digital communication tools., • Medical, dental and vision insurance, • Short and long term disability, • Life insurance, • 401(k) with company match, • Paid time off, • Company holidays, • Birthday bonus day, • Anniversary bonus day(s), • Celebration day