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Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary The Sales Engineer lives and works in the intersection between sales and engineering. The ideal candidate must be able to articulate technology and product positioning at the executive, business and technical levels. Sales Engineers are the primary technical support for the sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. They are there to ensure success with all Harness customers and strategize with their sales counterparts to steer customers to a commercial relationship. About The Role • World class presentation skills in delivering presentations/demos of our platform, • Able to work with customers directly to debug common errors, • Ability to tie business problems to technical solutions, • Capable of understanding and articulating technology value propositions, • Drive complex technical engagements with customers to prove the value of Harness solutions About You • You will be responsible for delivering a great product demonstration which tells a story of how our software provides value to our customer, • You will be responsible for representing the product to customers and at field events such as conferences, seminars, etc., • You will remain knowledgeable and up-to-date on changes and developments on our technologies, • You either actively develop software, have a prior background as a developer, or worked with developers in a DevOps role, • Strong cloud knowledge, you worked with infrastructure automation such as Terraform, • You are able to respond to functional and technical elements of RFIs/RFPs, • You are able to convey customer requirements to Engineering teams, • You are able to travel throughout a sales territory with minimal restrictions and occasionally on short notice Location • This role will be remote, based in the Austin or Dallas Area What You Will Have At Harness • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Quarterly Harness TGIF-Off / 4 days, • Monthly, quarterly, and annual social and team-building events, • Recharge & Reset Program, • Monthly internet reimbursement, • Commuter benefits Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. A valid authorization to work in the U.S. is required • _, • _, • _, • _, • _ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (, or you can contact your local law enforcement agency.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you We're hiring a Senior FP&A Analyst to own the core planning, forecasting, and performance tracking functions across the company — but this isn't a "maintain the model" role. We want someone who treats our financial infrastructure like a product: constantly rebuilding and automating it, not running the same manual process every month. You'll own the models and reporting systems that drive our decisions, with real license to rethink how the work gets done. AI and modern tooling should be your default, not an afterthought — automating manual reporting and freeing you up to spend more time embedded with the business, running the analyses that actually shape where we grow and invest. We're looking for someone who wants to do more than tracking: someone excited to improve the business's economics, partnering with teams across the company not just to find the answer, but to help implement it. This role is 100% remote and can be based anywhere in the United States. The impact you will have Build and own the financial models and forecasting infrastructure that power how we plan and decide as we scale Drive investment and growth decisions through analyses grounded in unit economics, cohort trends, and more Automate manual reporting with AI and modern tooling, turning recurring asks into self-serve dashboards and systems that run independently Partner cross-functionally on strategic planning and resource allocation, turning complex data into clear narratives for leadership Sharpen forecast accuracy and drive margin and efficiency gains through better visibility into performance drivers Go beyond analysis to implementation, partnering cross-functionally to turn insights into real improvements in the business's economics. Who you’ll work with The core finance and operation team, partnering closely on forecasting, reporting, and the systems that keep the business running smoothly Business stakeholders across the company on headcount and resource planning, making sure decisions are backed by accurate, timely data Executive leadership on strategic initiatives, where your analysis directly informs the call What we’re looking for 2–4 years of experience in FP&A, investment banking, corporate finance, or similar roles; experience in a high-growth startup is a plus AI-forward, with a track record of using AI to automate workflows, accelerate analysis, or build tools Strong modeling skills that improve forecast accuracy, streamline reporting, and support dynamic scenario planning Proficient in tools such as Excel/Google Sheets, QuickBooks (or similar ERP), and AI tooling like Claude Code; familiarity with SQL or Sigma is a plus. Skilled at partnering cross-functionally across the business to translate plans into action Comfortable working independently in a fast-paced, high-growth environment with shifting priorities Clear written and verbal communicator who can translate financial data into actionable insights for non-finance stakeholders Excited to build scalable processes, enable self-serve reporting, and support strategic decision-making across the company Pay and benefits The estimated base salary range for this role is $120,000 – $140,000 USD / $168,000 - $196,000 CAD, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart’s Customer Experience team helps borrowers navigate the lending experience while maintaining a high bar for compliance, operational performance, and customer experience. The team supports multi-channel workflows and partners closely with Product, Engineering, Analytics, and Compliance to improve borrower support programs, scalability, and operational outcomes. As the Head of Borrower Success, you will lead and evolve Upstart’s Borrower Success operations, including internal leaders and external vendor partners. You will improve the borrower experience by scaling effective operating systems, strengthening performance and controls, and developing teams that deliver consistent results in a complex, evolving environment. How you’ll make an impact • Lead Borrower Success leaders and international vendor partners supporting borrowers across chat, phone, and email, with accountability for service levels, quality, productivity, compliance, staffing, and cost efficiency., • Establish consistent performance management, coaching, and quality frameworks that improve borrower outcomes and operational performance across teams and vendor sites., • Use operational data and reporting to identify trends, diagnose root causes, and prioritize opportunities to improve service quality, efficiency, and scalability., • Strengthen operational controls and quality programs to reduce errors, improve compliance performance, and support sustainable growth., • Partner with Product and Engineering to reduce avoidable borrower contacts, simplify customer journeys, expand effective self-service, and improve support tooling and automation., • Collaborate with Analytics, Compliance, and other cross-functional partners to improve workflows, operating programs, and the end-to-end borrower experience. Minimum Qualifications • Bachelor’s degree or equivalent practical experience., • 4+ years of experience leading customer support, customer experience, servicing, or related operations., • Experience managing managers and leading scaled customer operations across multiple channels., • Experience managing outsourced vendor operations, including accountability for service levels, quality, staffing, compliance, or cost performance., • Experience owning operational performance and quality or control programs in a regulated or similarly complex environment. Preferred Qualifications • Knowledge of regulatory and compliance requirements within consumer lending, servicing, collections, banking, or another regulated financial services environment., • Experience using automation or generative AI to improve customer support workflows, reporting, efficiency, or customer experience., • Experience building or scaling quality assurance frameworks, operational systems, or workflow automation., • Ability to use operational data to identify root causes and translate findings into measurable improvements., • Experience partnering with Product, Engineering, Analytics, and Compliance teams to improve customer-facing tools and workflows. Position location This role is available in the following locations: Remote Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. #LI-REMOTE #LI-MidSenior At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range $128,100 - $177,300 USD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly, • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada), • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only), • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada., • Health Savings Account contributions from Upstart for eligible plans (US only), • Income protection benefits, including life insurance and disability coverage for added financial security, • Paid time off, sick leave, and company holidays, in line with local requirements, • Paid family and parental leave to support caregiving and major life moments (duration varies by country), • Family-centered benefits to support fertility, parenthood, and caregiving needs, • Employee Assistance Program (EAP) offering mental health support and life-centered resources, • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only), • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you, • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from, • Connection and community through team events, all-company updates, and employee resource groups (ERGs), • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!) For roles based in Canada, please note that we are not currently able to hire in Quebec. Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com _

At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps. Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction. We are leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here. Joining Replicant means working on technology that makes customer service both better and cheaper, for a gigantic market of millions of potential customers. We solve huge challenges with a small team, so every improvement you will ship makes a huge difference. We’re looking for a Full Stack Software Engineer to join Replicant’s engineering team! As part of our team, you’ll design and deliver technology that powers natural, human-like conversations at scale, helping companies reduce wait times, improve customer satisfaction, and empower representatives to focus on complex problems. You’ll build rich user experiences and backend services that enable customers to design, launch, and monitor these AI-powered conversations. You’ll collaborate closely with our product and machine learning teams to ensure our customers can build compelling and delightful conversations for their callers. Our stack includes TypeScript, Node.js, React, and Python in Kubernetes on GCP. What You’ll Do Build new features powering millions of daily conversations on Replicant’s core AI voice and chat products Ship full stack end-to-end features with high impact in days, not weeks or months Integrate automatic speech recognition, text to speech, and conversational AI model improvements into Replicant’s products Refractor, optimize, and debug production systems balancing latency, cost, and user delight Participate in regular on-call rotations, monitoring live production systems Continuously improve systems based on performance metrics and customer feedback Shape a fast-moving culture that emphasizes knowledge sharing and mentorship across distributed systems, high-availability design, and user experience for enterprise-scale AI Participate in team and company-wide office events; travel required What You’ll Bring 5+ years of full-stack software engineering experience, ideally in SaaS, AI, or complex real-time systems Proven experience owning and shipping elegant, maintainable, continuously improving solutions that scale to millions of users History of raising the bar for great engineering in your teams, with strong collaboration skills favoring impact over process Strong communication skills that build trust with teammates and stakeholders Mastery of AI tools for writing, improving, debugging, and refactoring large code bases Demonstrated experience designing and implementing quality testing for systems you’ve built, including automated, manual, and AI Mastery of one or more of the following TypeScript and frontend frameworks (React or similar) Node.Js for production-grade backend systems Python Rust, LLM prompt engineering, Google Cloud Services, Kubernetes Familiarity with all of the following Relational databases (MySQL, PostgreSQL) Cloud environments (AWS, GCP, or Azure) and CI/CD pipelines Metrics, logging, and monitoring Enthusiasm for AI, machine learning, telephony For all full-time employees, we offer: In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal ️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar ️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being Compensation that matches your impact: competitive salaries in the company you’re helping to build Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company Our Values Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture. Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team. Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do. Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own. Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at _ and we’ll work to meet your needs.

accessiBe is the market leader in web accessibility that makes websites accessible to people with disabilities. accessiBe is more than a workplace, it’s a passion. Each day you’re surrounded by people who share the same goal and values, who work endlessly to break down accessibility barriers. We care about all people, regardless of their ability. We hire people that are determined to succeed and who are not afraid of rapid change. Our core values showcase who we are and we strive to focus on excellence and sincerity. We are looking for a technically fluent Product Support Specialist to serve as a trusted partner to our customers throughout their journey with AccessFlow. In this role, you will own the end-to-end support experience; from ensuring new customers are onboarded smoothly and set up for success, to diagnosing and prioritizing complex technical issues with speed and clarity. You bring more than strong communication skills: you're comfortable reading and writing code, navigating developer environments, and diving deep into the technical details that matter most to our users. If you thrive at the intersection of people and technology and take pride in turning frustrating problems into seamless experiences, we would love to meet you. Responsibilities: • Respond to technical customer inquiries and requests through online chat, email, and Zoom with accuracy, professionalism, and empathy., • Customer Onboarding: Ensure new customers are set up for success from day one by guiding them through platform setup, key workflows, and best practices tailored to their environment., • Deep Troubleshooting: Go beyond basic triage. Actively investigate logs, reproduce issues, and perform root-cause analysis before escalating to the R&D team., • Reduce ticket routing delays by properly categorizing and escalating technical issues that require intervention from other teams (including R&D and Professional Services)., • Proactively identify common trends and escalation patterns and relay findings to the appropriate team lead or department., • Ensure that internal knowledge bases and documentation are accurate, up to date, and reflective of current product behavior., • Collaborate closely with Customer Success, Product, and Engineering teams to improve support workflows and customer satisfaction., • Serve as a technically credible partner to developers; understanding their workflows, communicating clearly in their language, and delivering solutions that integrate smoothly into their environments. Requirements: • 2–5 years of Technical Product Support experience, ideally within a SaaS or developer-focused product environment., • Technical & Code Comprehension: Proven ability to read and analyze system logs, trace errors, and understand API behaviors. Comfortable reading code (e.g., JavaScript, Python, HTML/CSS) to pinpoint potential bugs and navigate developer environments. Ability to write basic scripts or code snippets to reproduce issues or assist customers with integrations is a strong plus., • Ecosystem Familiarity: Strong understanding of modern Software Development Life Cycle (SDLC) concepts, DevTools, and REST APIs., • Customer Onboarding: Experience owning or contributing to customer onboarding workflows, technical implementation support, or getting-started programs that set customers up for long-term success., • Web Accessibility: Solid working knowledge of web accessibility standards (WCAG, ADA)- Strong advantage given the nature of our product., • Solid understanding of web technologies (browsers, HTML/CSS, cookies, extensions) and hands-on experience troubleshooting web-related issues., • Proficiency with chat and ticketing systems such as Zendesk, Jira, or similar platforms., • Strong time management and multitasking abilities in fast-paced environments. Advantages: • The salary band for this position ranges from $120,000-$150,000 dependent on experience, skill set, and location. Remote roles will be accepted., • Career Planning and Growth Opportunities, • Opportunity to be a key employee for the world leader in online accessibility Equal opportunities At accessiBe, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. accessiBe is proud and committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law. In addition, accessiBe will provide accommodation to individuals with disabilities or a special need. Please don't hesitate to share your needs when applying so that we can provide the necessary accommodations for an accessible and inclusive recruitment process. Equal opportunities At accessiBe, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. accessiBe is proud and committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law. In addition, accessiBe will provide accommodation to individuals with disabilities or a special need. Please don't hesitate to share your needs when applying so that we can provide the necessary accommodations for an accessible and inclusive recruitment process.

Who We Are: Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care—helping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone. Technical Support Specialist, L2 The Role: As a Technical Support Specialist, Level 2, you provide advanced technical support and serve as a secondary escalation point for the support team. You troubleshoot complex issues across internet-based applications, APIs, and database-driven systems, ensuring accurate, timely resolution and technical ownership through to completion. You collaborate closely with Support, Engineering, and Customer teams to address implementation needs, improve issue resolution processes, and enhance overall service quality. Your work directly supports customer satisfaction, retention, and long-term relationship strength. Key Responsibilities: Effectively troubleshoot and diagnose issue root cause and communicate issue details to both internal and external stakeholders Support in the development and documentation of processes and best practices to provide support for customers and product end users Demonstrated ability to effectively explain technical issues to non-technical audiences Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects simultaneously, communicating both updates and in-depth solutions as situations require Mentor and support level 1 and level 2 technical support specialists Where appropriate, propose, plan and own new feature requests, internal and external documentation and system trainings What You’ll Bring: Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or equivalent work experience. Proficient in the use of Microsoft Office Suite Desire to assist with and improve trouble-shooting documentation Experience using a case management tool to record detailed notes and manage customer communication (e.g., Salesforce, ServiceNow, ZenDesk) Proficiency using developer tools, Postman and writing SQL queries is required Experience with programming languages (C++, Python, HTML, CSS) is a huge plus as it will be helpful when addressing technical questions with customers Superb problem-solving skills working on mission critical Software as a Service Excellent verbal and written communication and presentation skills Prior work with Azure DevOps and/or equivalent experience with similar tools (Jira, etc) Detail oriented with the ability to multitask and manage time in in a fast-paced, ambiguous environment Experience in healthcare IT, medical information systems and/or EHRs within Hospital, Clinical, Biotech, medical device, or Pharma verticals a plus Empathy in your approach to work, and passion for delivering excellent customer experiences Ability to effectively transfer knowledge to others, both internally to colleagues and externally to our customers Must be able to work independently while being a proactive team member Experience partnering across global teams and/or working in a distributed remote environment is a plus Core Competencies: Knowledge & Application: Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is a fully qualified, experienced professional. Complexity & Problem Solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points. Collaboration & Interaction: Enhances relationships and networks with senior internal/ external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters. Working Conditions & Environment Fully remote role within the United States Travel once a year for company offsite Operates in a fast-paced, growth-oriented, PE-backed SaaS environment Ability to manage multiple cases and shifting priorities Success in this role requires the ability to balance synchronous collaboration with thoughtful asynchronous execution in a remote-first environment Benefits & Perks: 💸Competitive compensation 🌍Remote-first Work from anywhere in US. We also provide a one-time home office stipend to set up your workspace, plus a monthly Wi-Fi reimbursement. Flexible work Flexible scheduling and core collaboration hours (10:00 AM – 3:00 PM ET), giving you space for both deep work and real life. ✈ Company-wide offsite We invest in connection—join us for an annual offsite to collaborate, build relationships, and have some fun together. 🌴Time off that you’re expected to use Flexible PTO designed for real recharge, plus 17 company holidays, paid sick leave, and paid parental leave. 💙Comprehensive health coverage Choose from multiple medical plan options with significant company premium contributions, along with dental (including orthodontia) and vision coverage for you and your family. Includes company contributions to HSA/FSA accounts (based on plan selection). 💰Financial wellness 401(k) with company match to help you plan for the future. Interra Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

We're currently expanding our team and looking for motivated, competitive individuals seeking an opportunity to build a high-income career from home.Qualified warm leads (no cold outreach).Proven systems, structured training, and ongoing mentorship.Exclusive work with labor union members.Long-term c

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Lead Customer Service Representative, you will enjoy:.Medical, Vision,

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

At this job, you will be performing various tasks such as data entry, performing email response, reviews, polls and other online projects. If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review

Location 12351 Mariposa Road, Victorville, CA, 92395, United States.Description Requirements Summary.

Ability to build rapport with members.Fluent in English (Spanish not required but a plus).

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.What we do is provide benefits for labor unions, credit unions, and associations.Working with police dep

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management.Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Dispatcher/Customer Service Receptionist.Cisneros Brothers Plumbing, Septic & Flood Services is looking for a motivated customer service representative to work here in our main office.Full time & part time positions are available and bilingual is a plus! We offer full time benefits with plenty of op

We are looking for a full-time employee who will provide customer support to the organization. This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.

Support shift lead in completing punch-list items.

Part-Time Retail Sales Representative.Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.In this role, you will represent the T-Mobile brand and meet c

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese