Trabajos chief compliance officer en Columbus, OhioCrear alertas

Job Description Full-time Medical Billing Analyst to support accurate charge capture, detailed data entry, claim reconciliation and compliance with payer and federal guidelines. This role requires strong analytical skills, attention to billing detail and the ability to reconcile financial and claims data across multiple payer sources. Workweek is Monday through Friday, 8:00 a.m.-5:00 p.m. at the rate of $27.00 hourly and reports directly to the Chief Financial Officer. Key Responsibilities: • Perform accurate and timely charge entry and billing data entry within 24 hours of receipt, • Ensure billing detail accuracy by validating services, charges, modifiers and payer requirements, • Append appropriate modifiers and re-code denied, rejected or incorrect claims, • Assist with identification of missing or incomplete charges to ensure all billable services are entered and reconciled by month-end, • Analyze accounts receivable (A/R) data, identify variances, trends and discrepancies as well as provide supporting documentation, • Perform billing and payment reconciliations across Medicare, Medicaid and subsidized or private payers, • Prepare detailed reports related to billing activity, denials, adjustments and reconciliations for management review, • Communicate with personnel regarding coding, documentation or billing discrepancies for corrective action and rebilling, • Maintain strict compliance with HIPAA, payer regulations and federal guidelines, • Support special projects and ad hoc analyses as requested by the management team Qualifications: • Minimum education of high school graduate required, Associates Degree preferred, • CPC, CCS or CPB required, • Minimum of 5 years of demonstrated experience in medical billing, data entry and A/R analysis required, • Proficiency with EHR systems, billing software, SQL and Microsoft Outlook products, specifically Excel, is required, • Experience processing 835 remittance, 837 claim submittal and 270/271 eligibility files is preferred, • Strong attention to detail with the ability to manage high-volume, detail-oriented work, • Excellent analytical, organizational and communication skills, • Ability to meet deadlines and reconcile complex billing and payment data accurately Benefits Include: • Streamlined Digital Onboarding, • Collaborative Work Culture, • Comprehensive Medical, Dental and Vision Insurance Plans, • Company-Sponsored Life Insurance, Long-Term Disability and Accidental Death and Dismemberment Coverage, • Optional Additional Life Insurance Elections, • Ancillary Benefits to Include Long-Term Care and Whole Life, • Retirement Savings with 401(k) and Roth Options plus Employer Match and Contribution, • Ample Paid Time including Vacation, Sick and Personal Days Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA. #ZR Company DescriptionWorking at North Central Mental Health Services means being part of a mission-driven, community-based organization that has supported individuals and families for over 50 years. As a non-profit provider, it delivers evidence-based, trauma-informed care to diverse populations, including those facing complex mental health and substance use and recovery challenges. Employees have the opportunity to make a direct impact, whether through outpatient care, crisis intervention, or supporting the state's largest 24/7 988 Suicide & Crisis Lifeline operations. North Central emphasizes recovery, collaboration, and professional growth within a compassionate, team-oriented environment. If you’re driven by purpose and want to help strengthen your community, North Central offers meaningful, hands-on work that truly changes lives.Working at North Central Mental Health Services means being part of a mission-driven, community-based organization that has supported individuals and families for over 50 years. As a non-profit provider, it delivers evidence-based, trauma-informed care to diverse populations, including those facing complex mental health and substance use and recovery challenges.\r\n\r\nEmployees have the opportunity to make a direct impact, whether through outpatient care, crisis intervention, or supporting the state's largest 24/7 988 Suicide & Crisis Lifeline operations.\r\n\r\nNorth Central emphasizes recovery, collaboration, and professional growth within a compassionate, team-oriented environment. If you’re driven by purpose and want to help strengthen your community, North Central offers meaningful, hands-on work that truly changes lives.

Job DescriptionJob titleSuperintendent for Classical EducationClassification Exempt Reports toChief Academic Officer Organization UnitAdministrationApproved byHuman ResourcesEffective date6/1/2026 We are seeking a founding Superintendent to serve as director of our Classical Education program, with the goal of opening school(s) in Ohio in August 2027. The Superintendent is a wise, energetic, and well-grounded leader. The ideal candidate is knowledgeable about classical education principles, possesses strong executive and leader development skills, and has a track record of championing moral, intellectual, and civic virtue as a means to encourage human flourishing. The Superintendent oversees the Principals (Headmasters) of assigned schools in all operational and instructional aspects, ensuring thorough alignment of the Performance Academies' classical education mission with organizational performance for the benefit of our students. In the Performance Academies organization, Superintendents and Central Support take much of the burden off the shoulders of the Principal, allowing him or her to prioritize the two primary objectives of full enrollment and excellent academics. Job purpose The Superintendent is a wise, energetic, and well-grounded leader. The ideal candidate is knowledgeable about classical education principles, possesses strong executive and leader development skills, and has a track record of championing moral, intellectual, and civic virtue as a means to encourage human flourishing. The Superintendent oversees the Principals (Headmasters) of assigned schools in all operational and instructional aspects, ensuring thorough alignment of the Performance Academies' classical education mission with organizational performance for the benefit of our students. In the Performance Academies organization, Superintendents and Central Support take much of the burden off the shoulders of the Principal, allowing him or her to prioritize the two primary objectives of full enrollment and excellent academics. Duties and responsibilities Primary responsibilities include:1. Instructional Leadership & Student Achievement • Provide executive leadership and coaching to Principals and administrators, fostering a shared vision for learning and staff development aligned with the mission., • Continuously improve the program of student achievement by applying deep knowledge of all school-level data, establishing clear priorities and direction., • Articulate, model, and enforce high expectations for administrators, teachers, and students., • Conduct formal Principal evaluations, teacher evaluations as needed, regular building walk-throughs, and lead or monitor the improvement practices such as BLT, TBT, and DLT., • Hold building leaders accountable for achieving annual targets, including securing "4 Star" or equivalent state measures and qualifying for Quality Charter School status., • Participate fully in network level planning and improvement processes, such as selection of curriculum, materials, and resources aligned with the mission, and ensuring faithful implementation.2. Talent Management & School Culture, • Lead the talent development process for assigned schools, including recruiting, interviewing, and hiring teachers and staff who embody our mission and the values of classical education. The Superintendent must possess the acumen to build deep-bench administrative teams, and ensure all schools maintain full staffing throughout the year., • Provide leadership, opportunities, and structure for comprehensive staff professional development and in-services to continually improve instructional effectiveness., • Counsel with Principals regarding their staff, evaluation results, and development needs., • Develop and execute an annual professional development plan for continued personal growth and improved performance in the role., • Constantly articulate and instill the Performance Academies culture, ensuring the instructional environment is meeting the aims of classical education and character development. This requires a deep commitment to the mission and to preparing students for a lifetime of learning, leadership, and service.3. Organizational Operations & Compliance, • Serve as the liaison between Principal and Central Support, coordinating routine and ad hoc resources., • Serve as the Superintendent of record, providing essential on-site supervision and regular, meaningful status reports to senior leadership on all areas of school performance., • Participate fully in weekly management meetings, presenting school data reports, and counseling with the Central Support team on school and network development., • Actively monitor enrollment throughout the year, develop relationships with community leaders, develop multiple channels for new students in each neighborhood, conduct recruitment and community information events., • With network leadership and Principals, develop and execute the annual student progress plan and the enrollment and retention plan., • Consistently develop and update a multi-year vision for each school, considering talent strength and neighborhood changes., • Speak with parents regarding student behavior or attendance issues, supporting and counseling with the Principal as the situation requires., • Work closely with the Compliance Officer throughout the year on the various routine compliance requirements, leaving the Principal free to focus on enrollment and learning., • Manage fiscal responsibility and resources, ensuring accurate record-keeping, proper reimbursement procedures, and communicating facilities needs to the facilities resource., • Ensure system-wide legal and regulatory compliance, including all ODEW reporting (FTE, EMIS), and strict adherence to Board policies and all staff/student handbooks/Codes of Conduct.4. External Relations, • Liaison regularly with Marketing to actively contribute to public communications, including monitoring online/social media content, providing content/photos of school news, events, and milestones., • Counsel with the appropriate C-level leader on matters involving the school authorizer or board., • Promptly refer all media inquiries to the Chief Operating Officer., • Participate fully in development of each school’s Emergency Plan and with Central Support leadership prepare for crisis situations. Qualifications ● Master’s Degree ● Satisfactory completion of federal and state required criminal history checks ● At least 5 years of successful teaching experience ● Experience with data analysis ● State Principal license preferred ● Willing to pursue Ohio Superintendent licensure ● Curriculum and Instruction knowledge and experience ● At least three years in a supervisory or management role ● Proficient in computer applications, including Google Docs, MS Office Suite, e-mail, and internet Knowledge, Skills, Abilities and Personal Characteristics ● Strong leadership and building management; ability to lead staff and students effectively, communicating the mission of the school. ● The ability to motivate, develop and direct people. ● Reliable, dependable, and trustworthy work ethic; a strong sense of integrity. ● Strong ability to gather, analyze, and interpret student data to make sound educational decisions. ● Ability to work in a diverse educational community setting. ● Understand the community and student demographics. The ideal candidate has strong, positive local connections and the ability to develop new ones. ● Understand state testing as well as state teaching standards. ● Exhibit sound judgment while exhibiting flexibility regarding decision-making, daily challenges, and job duties. ● Ability to manage and communicate with difficult or emotional students, staff, parents, board members, and community members ● Ability to work well under pressure, and effectively prioritize and execute tasks to meet deadlines consistently. ● Excellent written and oral communication skills. ● Ability to be an active listener and critical thinker and make sound judgments. Working Conditions • Ability to travel, • All in-person professional development opportunities must be attended in person, • Dexterity to operate a computer keyboard, mouse, and to handle other computer and other technology related components, • Management and interaction with students, staff, parents, school board, sponsors, and community members, • In-person and on-site at campus and community locations Physical Requirements • Physical ability to lift up to 25 pounds, • Standing for extended periods of time, • Ability to move around the building This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Powered by JazzHR MZoSU09cg7

Job DescriptionBenefits: • 401(k) matching, • Health insurance, • Paid time off Position Overview We are seeking a seasoned, results-driven Senior Accountant to complement our financial operations with a specialized focus on accounts receivable management and collections. Reporting to the Chief Financial Officer, this role is responsible for ensuring optimal cash flow, minimizing bad debt, executing strategic collections, and maintaining meticulous financial records in compliance with GAAP. Benefits 401(k) with 3% employer match Paid time off Health insurance Vision, Dental, and other insurance offerings available Paid holidays Key Responsibilities Collections and Credit Control Oversee the end-to-end AR process, ensuring timely and accurate invoicing, cash applications, and collections. Monitor aging reports, identify delinquent accounts, and drive the escalation process for past-due receivables. Lead collection efforts by contacting key corporate clients, negotiating payment plans, and resolving complex billing discrepancies. Track invoice aging and prepare lien fillings for delinquent accounts. Senior Accounting & Month-End Perform timely and accurate month-end close activities, including account reconciliations, loan payable and fixed asset reconciliations. Reconcile credit card statements, matching transactions, and ensuring appropriate coding and job number allocation. Prepare and post standard journal entries, including accruals and amortization schedules. Be a back-up to payroll processing with an external payroll processing company Qualifications & Requirements Education: Bachelors degree in Accounting. Experience: 4+ years of progressive accounting experience, with at least 2 years heavily focused on collections. Technical Skills: Advanced proficiency with Microsoft Excel and experience with ERP systems and accounting software (e.g. QuickBooks Online). Soft Skills: Exceptional negotiation, conflict resolution, and communication skills. Proven ability to build relationships with clients while successfully securing payments. High attention to detail, strong analytical and problem-solving abilities, and strict adherence to data confidentiality and ethics EQUAL OPPORTUNITY EMPLOYER/AMERICANS WITH DISABILITIES ACT COMPLIANT/VETERANS PREFERENCE POLICY/DRUG FREE WORKPLACE

Job Description Position: Chief Financial Officer Status: Full time, permanent Location: Ohio History Center, Columbus OH Salary: $130,000-150,000 per year Benefits: Full benefits package including medical, dental, vision, life and disability insurance, retirement pension, paid time off and holidays Summary: The Chief Financial Officer (CFO) will direct and oversee the financial activities of Ohio History Connection, direct the preparation of financial reports and summaries, create forecasts of revenues and expenses, and serve as the organization's financial fiduciary. The CFO serves as a key strategic advisor to the CEO and Executive Leadership Team, providing financial leadership, decision support, and long-term planning to ensure organizational sustainability, growth, and mission impact. Essential Functions: Financial Management: • Directs the preparation of all financial statements, including income statements, balance sheets, stakeholder reports, tax returns, and governmental agency reports., • Oversees the preparation and presentation of a Monthly Reporting Package for the Executive Leadership Team and Board of Trustees, including variance analysis, KPIs, and actionable insights., • Presents monthly financial results to Executive Leadership and the Board, clearly communicating trends, risks, and opportunities., • Leads development of the annual budget and updates the annual forecast quarterly, incorporating operational changes, economic trends, and strategic priorities., • Develops and maintains long-range financial plans (2–3-year forecasts) aligned with organizational strategy., • Maintains a rolling 12-month cash flow forecast and oversees liquidity planning and treasury strategy., • Compares revenue projections to actuals and budgeted expenses to actual expenses; adjusts forecasts and financial strategies accordingly., • Develops and maintains enterprise-wide KPIs and financial dashboards to measure organizational performance and drive accountability., • Provides strategic financial analysis and decision support to the CEO and Executive Team, translating financial data into actionable insights. Strategic Leadership & Planning: • Serves as a key strategic partner to the CEO and Executive Leadership Team in organizational planning and decision-making., • Works with leadership and the Board to coordinate planning processes and establish organizational priorities., • Studies long-range economic trends and evaluates their impact on organizational strategy and sustainability., • Supports capital planning and investment decisions, including major projects and long-term asset management., • Oversees and manages the organization's relationship with the Ohio Office of Budget & Management (OBM) and assigned budget analyst, serving as the primary representative for state budget planning, financial reporting, and fiscal oversight; ensures proactive communication, strategic alignment, and compliance with all state funding requirements. Cash, Investments & Capital Management: • Responsible for cash management, liquidity planning, and loans/lines of credit., • Oversees investment of funds and works with investment managers and advisors., • Serves as fiduciary for organizational investments in conjunction with OHC Foundation., • Develops and executes treasury strategies, including banking relationships and capital structure planning., • Supports capital planning efforts across facilities, sites, and infrastructure. Accounting, Controls & Compliance: • Oversees and guides the Accounting Department, including financial reporting, audits, Indirect Cost Rate, payroll, and grant compliance., • Reviews and approves all monthly account reconciliations, ensuring accuracy and integrity of financial statements., • Ensures compliant accounting and reporting for grants, restricted funds, and public funding sources., • Establishes and maintains strong internal controls over financial reporting (ICFR) and operational processes., • Serves as primary liaison for external auditors, ensuring timely and accurate audit execution and resolution of findings., • Approves and maintains all financial policies, procedures, and SOPs, ensuring compliance and continuous improvement., • Oversees and executes financial contracts. Risk Management & Governance: • Leads enterprise risk management (ERM) efforts, identifying and mitigating financial, operational, and strategic risks., • Maintains necessary insurance policies (property, liability, auto, collections, catastrophic, etc.)., • Serves as a primary financial advisor to the Board of Trustees and Finance Committee, ensuring transparency and strong governance practices., • Ensures compliance with regulatory, governmental, and fiduciary requirements., • Presents biennial GRF and Capital budgets to the Office of Budget & Management in collaboration with executive leadership. Financial Systems & Data Management: • Oversees financial systems, ERP, and reporting tools to ensure data integrity, efficiency, and scalability., • Leads improvements in financial systems, reporting capabilities, and process automation., • Ensures effective use of data and analytics to support organizational decision-making. Required Education & Experience: • Bachelor's degree (Master's preferred) from an accredited institution in a relevant field plus over fifteen years relevant working experience., • Certified Public Accountant strongly preferred, • A minimum of ten years of progressive management experience, • A minimum of five years managing high-level managers and leaders., • Demonstrate entrepreneurial leadership in developing short- and long-range plans, consistent with an institution's strategic vision, • Ability to manage complex operating and project budgets, • Knowledge of basic Project Management principles and strategies. Desired Skills & Experience: • Demonstrated ability to create a shared environment of excellence, • Demonstrated leadership in strategic planning and execution, with a focus on long term growth., • Demonstrated ability to oversee multiple programs, departments, and divisions simultaneously, evaluate situations and identify solutions quickly., • Demonstrated ability to manage high-level organizational projects, including planning, setting timelines, and completing deliverables utilizing project management processes, • Experience overseeing high-level managers and leaders, • Experience setting, tracking, and analyzing metrics for organizational-level initiatives with an eye toward continuous improvement and sustainability, • Demonstrated ability to communicate with staff, managers and the public, both orally and in writing, particularly the ability to work diplomatically and effectively with colleagues and the ability to build and maintain partnerships and relationships., • Excellent presentation skills for both the public and colleagues, • Experience with creating and managing complex budgets from diverse funding streams, • Proficiency in various office software suites and virtual platforms, including but not limited to Microsoft 365, • Effective organizational skills, including attention to detail, prioritizing and managing multiple tasks for yourself and your team, and being accountable to the organization for said tasks. Required Competencies: • Can locate and use resources strategically and effectively to align with the organization's goals. Ability to orchestrate multiple strategic initiatives simultaneously, ensuring all activities contribute to the organization's overall mission., • Ability to oversee high-level managers and leaders using advanced people management skills, including the ability to inspire and motivate their team and guide and mentor managers to further enhance their leadership capabilities, • Able to process organizational-level information in a consistent manner and ensure the information is shared effectively across the organization., • Intuitive and proactive in all levels of stakeholder identification, relationship building and stewardship that support organizational goals and objectives., • Willingness to investigate new ideas and implement changes to improve the outcomes of the organization., • Able to make practical and prudent business decisions and connections for profitability at a high level (division or organizational) Application Instructions: Submit Resume/CV and professional cover letter through Ohio History Connection careers website: https://www.applicantpro.com/openings/ohiohistory/jobs. For questions or accommodations requests, please email applicant@ohiohistory.org or call 614-297-2500. Ohio History Connection is an equal opportunity employer. All prospective employees are required to undergo a fingerprint background check processed by the Ohio Bureau of Criminal Investigation & Identification (BCI) in accordance with the Volunteer Children's Act. Additionally, prospective employees will also submit to a drug test. Both will occur after the offer of employment is accepted. The results of the background check and drug test are not immediate disqualifiers to employment and are reviewed in accordance with Ohio History Connection policies and procedures. Inquiries must be directed to the Human Resources Director at 614-297-2390 or via email at applicant@ohiohistory.org. Job Posted by ApplicantPro

Job Description We are seeking a detail-oriented and proactive Contract Manager to oversee our end-to-end legal operations. In this role, you will be the primary gatekeeper for our contract lifecycle, ensuring that all agreements, from standard NDAs to complex SaaS contracts, are handled with precision, speed, and strategic alignment. The ideal candidate bridges the gap between sales, finance, and legal, serving as the first line of defense in negotiations while maintaining a meticulous record of our obligations within our CRM. Responsibilities: As the Contract Manager, you will: • Perform first-pass reviews of redlines and addenda to identify deviations from company standards and prepare documents for further negotiation., • Coordinate and assist with internal and external escalations by flagging high-risk items or complex legal language for third-party counsel or CFO review., • Own the standard contract forms (SaaS Agreement, Partner Agreements, and NDAs) to ensure consistency across the organization., • Maintain Salesforce and CRM integrity by updating the system with specific agreement details, executed addendums, and negotiated terms., • Execute first-pass reviews of DPAs and any security-related legal paperwork or questionnaires to ensure data protection standards are met., • Oversee general compliance initiatives including privacy regulations, data security standards, and international legal requirements. Requirements What are we looking for in this role?: • 3-5+ years of experience in contract management, paralegal work, or legal operations, preferably within a SaaS or high-growth tech environment., • Experience using Salesforce or similar CRM platforms to manage contract data and reporting., • Proven ability to review legal redlines and negotiate terms while balancing risk with business velocity and customer relationships., • High level of accuracy in data entry and an "eagle eye" for spotting discrepancies in legal documents., • Familiarity with DPAs and the intersection of legal language and data security/privacy compliance., • Ability to clearly explain legal risks and trade-offs to stakeholders, including the CFO and Sales leadership., • Hybrid work arrangement requiring a minimum of one in-office day per week, with additional onsite days as business needs require. Candidates should ideally be based in the Columbus, OH area or within a reasonable commuting distance., • A match with our core values: Teamwork, Excellence and Integrity The hiring process for this role: • Apply! Submit your resume and answers to the application questions below via the Workable portal, • Phone screen with PeopleOps: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc., • Hiring manager conversation: A 60-minute conversation with the Chief Finance Officer. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc., • Final Interview: A 60-minute panel interview with the hiring team. This will take place in our office, • Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person. Benefits FMX Benefits and Life at FMX: • You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company., • Competitive benefits: 100% company-paid health, dental, vision, long and short term disability, and life insurance., • Work from home: At FMX, we are remote first, but you’re welcome to use our office as you need. We host one all-company event a year to ensure that you can put a face to a name and establish high-trust relationships with your teammates and coworkers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator., • Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection., • Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?, • Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines., • You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. Compensation: • This position offers a base salary and is eligible for our company performance bonus. Total on-target earnings (OTE) are expected to range from $90,000 to $100,000 annually., • 401(k) and medical / dental / vision / short and long term disability / life insurance. Company: FMX was founded in Columbus, Ohio, and is a remote-first organization headquartered “in the cloud”. We develop cloud-based, software-as-a-service facility maintenance and management product, enabling our customers to streamline processes, increase asset productivity, and turn actionable insights into meaningful results. Serving education, property management, manufacturing, and other markets, FMX is one of the fastest-growing companies in its space! Check us out at: https://www.gofmx.com/ Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.

Job DescriptionJob titleRegional Director of Student ServicesClassification ExemptReports toDirector of Student ServicesOrganization UnitSupportApproved byHuman ResourcesEffective date5/15/2025 Job Purpose The Regional Director of Student Services provides leadership, management, and oversight to the special education program, ESL, title, and intervention at several campuses and serves as a critical member of the special education leadership team. This role requires a deep understanding of federal and state regulations, best practices in special education, and a commitment to ensuring that all students receive a high quality education. Duties and Responsibilities Include but not limited to: Program Development & Leadership • Oversee, and assist with, the writing of high quality ETR’s, IEP’s, and IAT reports, consistent with state, federal, Performance Academies, OCCS, and ODE guidelines., • Oversee procurement of all appropriate signatures for IAT reports, evaluation consents, ETR’s, IEP’s, or other documents requiring “team” signatures, and/or parent/guardian signatures., • Maintain accurate state reporting (EMIS) data for each school in assigned region and forward DCF’s to EMIS Coordinator in a timely manner to be processed in accordance with all state or school imposed deadlines., • Include the general education teacher(s), Principal, and other appropriate professionals routinely in IAT, ETR, and IEP meetings as appropriate or necessary; collaborate with intervention specialists, general education teachers, and other professionals as appropriate in the writing of ETR’s, IEP’s and other documents, as needed., • Help prepare all required reports for OCCS reps, as well as be on-site and available for all OCCS site visits or other audits related to special education., • Implement the State of Ohio Model Policies and Practices for Students with Disabilities to the fullest extent possible., • Adhere to all federal and state compliance timelines and requirements., • Keep all student identifying information confidential and keep all parent and student correspondences and communications confidential at all times. Ensure compliance with HIPAA and FERPA., • Maintain electronic special education files, all documents present, all signatures evident, at all times – this includes, but is not necessarily limited to IAT reports, ETR’s, IEP’s, PR-01’s, DCF’s, parent correspondences, observations, and additional professional reports., • Coordinate communication between the Special Education staff and Principal in each PA school in the assigned region in regard to compliance and individual student needs., • Review, monitor, and support the development and implementation of a Functional Behavior Analysis and Behavior Intervention Plan for individual students., • Review medical files in regard to special education documentation (quantitative and qualitative review)., • Attend IAT, ETR, and IEP meetings, as needed, to provide support., • Provide leadership, supervision, guidance, and support for the English Language Learners (ELL) Program. Monitor the overall effectiveness of the program to ensure that all state and federal guidelines are implemented according to regulations outlined in No Child Left Behind., • Support and coach staff on the 3 Tier RTI process, work collaboratively with administrators, school psychologists, academic coaches, special education teachers, Title staff, classroom teachers, parents, and staff to design, implement, and monitor interventions to help students achieve their full potential in academics, behavior, and social-emotional development., • Partner and collaborate with the School Psychologist during the IAT, RTI, intervention, and ETR process to ensure the needs of all students are being met., • Partner and collaborate with the Counseling team to ensure the behavioral and social-emotional well-being of all students., • Lead weekly student services meetings in each assigned school building., • Support district and state testing, including but not limited to Ohio’s State Test, AASCD, and OELPA, by overseeing the testing schedule and participating in providing accommodations for special education students. Staff Supervision & Development • Observe special education staff during intervention and provide feedback in regard to quality of interventions, schedule maintenance, and compliance with weekly progress notes/documentation., • Review special education lesson plans and provide feedback to staff., • Provide staff consultation in reference to behavior and academic needs of students., • Regularly conducts formal evaluations and walkthroughs for all student services staff, as well as provides feedback to those being formally evaluated by given deadline., • Prepare for, plan, and present at professional development and in-services for teachers and student services staff., • Assist with the interviewing and hiring process for student services staff., • Stays current on and understands all policies outlined in staff handbook and student handbook/code of conduct. Student Support • Report any and all cases of suspected child abuse or neglect immediately to the Principal, Regional Superintendent, Children’s Services, and local law enforcement., • Advocate for students with special needs within the school and community., • Collaborate with outside agencies to provide additional support services as needed. Parent/Community Engagement • Work to the fullest extent possible to always include parents/guardians in all educational decision making pertaining to their child; ensure they are active participants in the IAT, ETR, and IEP processes., • Establish a network of support with all stakeholders to create shared responsibility for student and school success., • Create strong relationships with parents beyond managing escalated issues by actively communicating directly with families., • Connect students and families to the health, human and social services they need to stay focused on learning., • Provide parent support as needed for students with special needs., • Attend all board meetings and give reports at Board meetings as required., • Other duties as assigned by the Chief of Staff, Chief Academic Officer, and Chief Operating Officer and CEO. Qualifications • Bachelor’s Degree required, Master’s Degree preferred, • Satisfactory completion of federal and state required criminal history checks, • At least 5 years of successful teaching experience, • Stays current on and understands all federal and state special education policies and laws., • Experience with data analysis, • Proficient in computer applications, including Google Docs, MS Office Suite, e-mail, and internet Knowledge, Skills, Abilities and Personal Characteristics ● Strong ability to lead staff effectively, communicating the mission of the school. ● The ability to motivate, develop and direct people. ● Reliable, dependable, and trustworthy work ethic; a strong sense of integrity. ● Strong ability to gather, analyze, and interpret student data to make sound educational decisions. ● Ability to work in a diverse educational community setting. ● Understand the community and student demographics. The ideal candidate has strong, positive local connections and the ability to develop new ones. ● Understand state testing as well as state teaching standards. ● Exhibit sound judgment while exhibiting flexibility regarding decision-making, daily challenges, and job duties. ● Ability to manage and communicate with difficult or emotional students, staff, parents, board members, and community members ● Ability to work well under pressure, and effectively prioritize and execute tasks to meet deadlines consistently. ● Excellent written and oral communication skills. ● Ability to be an active listener and critical thinker and make sound judgments. Working Conditions • Ability to travel, • All in-person professional development opportunities must be attended in person, • Dexterity to operate a computer keyboard, mouse, and to handle other computer and other technology related components, • Management and interaction with students, staff, parents, school board, sponsors, and community members, • In-person and on-site at campus and community locations, • Two weeks off (10 business days) during the schools’ summer break, subject to approval by the President This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Powered by JazzHR egoQscIpsf

Job Description Rheumatologist Full Time or Part Time Ohio | Hybrid AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, and independent practices to remove barriers to care and ensure all people have access to the care they deserve. About the Role We’re looking for a mission-driven Rheumatologist to join our growing specialty care team, delivering high-quality care to patients with complex, chronic musculoskeletal and autoimmune conditions. This role is structured to evolve over time as physicians build experience within AndHealth’s care model. All Rheumatologists begin in a Shift-Based Specialist role that combines direct patient care with dedicated time for longitudinal patient management, multidisciplinary collaboration, and panel development activities. This structure allows physicians to contribute immediately to patient access while beginning to build the patient relationships, care coordination workflows, and clinical leadership capabilities that define long-term success within the model. As physicians gain experience within the model and demonstrate readiness for longitudinal panel ownership, they transition into the Panel Manager role with increasing accountability for patient outcomes, treatment strategy, and clinical leadership across their panel and care team. We’ve intentionally designed this progression to create a sustainable and rewarding physician experience: one that allows physicians to initially focus on direct specialty care while evolving toward deeper patient relationships, greater clinical impact, autonomy, and expanded compensation opportunity over time. Day to day, the role is focused on the clinical work that only a physician can do: complex evaluations, treatment strategy, specialist consultations, and oversight of escalated cases. Our multidisciplinary team handles much of the administrative and coordinative work traditionally placed on specialists. Prior authorizations are managed by our team, not you. Routine follow-up and medication management are supported by Clinical Pharmacists. Care coordination across our Community Health Center partners is handled by Care Navigators. This position reports to the Chief Medical Officer. What Makes This Role Different Most rheumatology practices are built around throughput. Ours isn’t. Our care model is designed around multidisciplinary specialty care teams that allow physicians to practice at the top of their license. You’ll work alongside Advanced Practice Providers, Clinical Pharmacists, Care Navigators, and Health Coaches who collectively support the patient journey and reduce administrative burden on physicians. Your caseload is focused on patients with complex inflammatory arthritis and systemic autoimmune disease, diagnostically challenging presentations, and cases where physician-level expertise has significant impact. A typical schedule is structured around new patient evaluations, specialist consultations, and escalated cases rather than high-volume routine visits and RVU-driven throughput. Our hybrid care model combines virtual care with periodic in-person sessions at Community Health Center partner sites, allowing physicians to build meaningful patient relationships while expanding access to specialty care in underserved communities. Those partnerships matter. Many of our patients have waited months to see a rheumatologist. This is an opportunity to deliver specialty care to patients who otherwise may not have access to it. What You’ll Do Clinical Responsibilities • Conduct new patient evaluations and specialist consultations for patients with complex rheumatologic and autoimmune conditions, including inflammatory arthritis and systemic autoimmune disorders., • Diagnose, treat, and manage chronic rheumatologic conditions across both virtual and in-person care environments., • Provide physician-level review and oversight of escalated clinical cases from APPs, Clinical Pharmacists, and care team partners., • Develop individualized treatment plans integrating medical therapy, lifestyle interventions, and whole-person care approaches., • Educate patients on disease processes, treatment pathways, and long-term management strategies., • Identify co-occurring or contributing conditions that may impact diagnosis, treatment response, or patient outcomes., • Participate in collaborative case reviews and interdisciplinary care planning., • Maintain compliance with all CHC, clinical, and regulatory requirements., • Participate in collaborative case reviews and interdisciplinary care planning., • Maintain compliance with all CHC, clinical, and regulatory requirements. Team-Based Care • Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver coordinated patient care., • Provide clinical guidance, mentorship, and support to APPs and pharmacy partners., • Contribute feedback on workflows, care protocols, and patient experience initiatives., • Support a culture of clinical excellence, accountability, continuous improvement, and patient-centered care. Role Progression: From Shift-Based Specialist to Panel Manager All Rheumatologists at AndHealth begin in the Shift-Based Specialist role. In this phase, physicians focus primarily on physician-level evaluations, specialist consultations, and escalated cases requiring advanced clinical judgment. This phase allows physicians to build familiarity with our workflows, care teams, and patient population while developing within AndHealth’s care model. As physicians gain experience within the model and demonstrate readiness for longitudinal panel ownership, they transition into the Panel Manager role with increasing accountability for patient outcomes, treatment strategy, and clinical leadership across their panel and care team. The Panel Manager role is designed to provide meaningfully expanded compensation opportunity alongside greater autonomy, longitudinal impact, and clinical leadership. As physicians transition into the Panel Manager role, they are expected to actively participate in growing and developing their patient panel over time. AndHealth provides substantial operational, partnership, referral, and care team support — including protected time and infrastructure — while physicians help grow their panel through strong clinical relationships, collaboration with partners, and engagement with the communities they serve. As panels mature and grow, the structure of the role evolves as well. Physicians generally spend less time in shift-based patient visits and greater time focused on longitudinal patient management, multidisciplinary care oversight, APP collaboration and mentorship, partner engagement, and panel development activities that support patient outcomes and long-term panel health. The Panel Manager role includes: • Expanded performance-based compensation tied to patient outcomes and panel performance., • Greater clinical autonomy and accountability for longitudinal patient outcomes rather than visit-level productivity., • Leadership within the multidisciplinary care team, including mentorship and guidance for APPs and pharmacy partners., • Clinical program development, including protocol design, quality initiatives, and service line evolution., • Relationship-building with Community Health Centers and health system partners., • Dedicated care team infrastructure that scales alongside panel growth, including pharmacist and care coordination support. While the timing of progression varies based on physician readiness and organizational needs, the expectation within our model is that physicians evolve from shift-based specialist responsibilities into longitudinal panel management over time. Education & Licensure Requirements: • M.D. or D.O. from an accredited medical school required, • Board Certification in Rheumatology required, • Active, unrestricted medical license required; Ohio licensure or willingness to obtain required, • Completion of an ACGME-accredited Internal Medicine residency and Rheumatology fellowship required, • DEA certification required, • Basic Life Support (BLS) certification required Other Skills or Qualifications: • Experience with chronic, complex rheumatology patients and autoimmune conditions preferred, • Experience training or mentoring APPs preferred, • Comfort practicing in virtual and in-person care environments, • Strong written and verbal communication skills; ability to explain complex concepts clearly to patients and care teams, • Comfort working with patients from diverse backgrounds and varying levels of healthcare literacy, • Proficiency with EHRs and healthcare technology platforms, • Ability to work independently while contributing to a collaborative, team-based care model, • Belief in a whole-person approach to chronic disease management, • Willingness to travel periodically to partner sites as needed Here’s what we’d like to offer you: • Equal investment and support for our people and patients., • A fun and ambitious growing environment with a culture that takes on important things, takes risks, and learns quickly., • The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together., • A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer., • We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally., • Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, 401k match and more. Additional Requirements: • Tuberculosis (TB) Screening: Documentation of a negative screening conducted within the last 12 months., • Hepatitis B: Proof of a completed vaccine series or positive blood titers from within the last 12 months., • Measles, Mumps, & Rubella (MMR): Proof of a completed vaccine series or positive blood titers from within the last 12 months., • Varicella (Chickenpox): Proof of vaccination, documented medical history of the disease, or positive blood titers from within the last 12 months., • Tdap (Tetanus, Diphtheria, Pertussis): Documentation of a booster administered within the last 10 years., • Influenza: Proof of vaccination for the current flu season., • COVID-19: Documentation of primary vaccine series and any boosters administered., • General: Additional health requirements may be requested as necessary. Powered by JazzHR e73VkTAkTU

Job Description Dermatologist Full Time or Part Time Ohio | Hybrid AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, and independent practices to remove barriers to care and ensure all people have access to the care they deserve. About the Role We’re looking for a mission-driven Dermatologist to join our growing specialty care team, delivering high-quality care to patients with complex, chronic skin and autoimmune conditions. This role is structured to evolve over time as physicians build experience within AndHealth’s care model. All Dermatologists begin in a Shift-Based Specialist role that combines direct patient care with dedicated time for longitudinal patient management, multidisciplinary collaboration, and panel development activities. This structure allows physicians to contribute immediately to patient access while beginning to build the patient relationships, care coordination workflows, and clinical leadership capabilities that define long-term success within the model. As physicians gain experience within the model and demonstrate readiness for longitudinal panel ownership, they transition into the Panel Manager role with increasing accountability for patient outcomes, treatment strategy, and clinical leadership across their panel and care team. We’ve intentionally designed this progression to create a sustainable and rewarding physician experience: one that allows physicians to initially focus on direct specialty care while evolving toward deeper patient relationships, greater clinical impact, autonomy, and expanded compensation opportunity over time. Day to day, the role is focused on the clinical work that only a physician can do: complex evaluations, treatment strategy, specialist consultations, and oversight of escalated cases. Our multidisciplinary team handles much of the administrative and coordinative work traditionally placed on specialists. Prior authorizations are managed by our team, not you. Routine follow-up and medication management are supported by Clinical Pharmacists. Care coordination across our Community Health Center partners is handled by Care Navigators. This position reports to the Chief Medical Officer. What Makes This Role Different Most dermatology practices are built around throughput. Ours isn’t. Our care model is designed around multidisciplinary specialty care teams that allow physicians to practice at the top of their license. You’ll work alongside Advanced Practice Providers, Clinical Pharmacists, Care Navigators, and Health Coaches who collectively support the patient journey and reduce administrative burden on physicians. Your caseload is focused on patients with complex inflammatory and autoimmune skin disease, diagnostically challenging presentations, and cases where physician-level expertise has significant impact. A typical schedule is structured around new patient evaluations, specialist consultations, and escalated cases rather than high-volume routine visits and RVU-driven throughput. Our hybrid care model combines virtual care with periodic in-person sessions at Community Health Center partner sites, allowing physicians to build meaningful patient relationships while expanding access to specialty care in underserved communities. Those partnerships matter. Many of our patients have waited months to see a dermatologist. This is an opportunity to deliver specialty care to patients who otherwise may not have access to it. What You’ll Do Clinical Responsibilities • Conduct new patient evaluations and specialist consultations for patients with complex dermatologic and autoimmune conditions, including inflammatory skin disease and autoimmune skin disorders., • Diagnose, treat, and manage chronic dermatologic conditions across both virtual and in-person care environments., • Provide physician-level review and oversight of escalated clinical cases from APPs, Clinical Pharmacists, and care team partners., • Develop individualized treatment plans integrating medical therapy, lifestyle interventions, and whole-person care approaches., • Educate patients on disease processes, treatment pathways, and long-term management strategies., • Identify co-occurring or contributing conditions that may impact diagnosis, treatment response, or patient outcomes., • Participate in collaborative case reviews and interdisciplinary care planning., • Maintain compliance with all CHC, clinical, and regulatory requirements. Team-Based Care • Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver coordinated patient care., • Provide clinical guidance, mentorship, and support to APPs and pharmacy partners., • Contribute feedback on workflows, care protocols, and patient experience initiatives., • Support a culture of clinical excellence, accountability, continuous improvement, and patient-centered care. Role Progression: From Shift-Based Specialist to Panel Manager All Dermatologists at AndHealth begin in the Shift-Based Specialist role. In this phase, physicians focus primarily on physician-level evaluations, specialist consultations, and escalated cases requiring advanced clinical judgment. This phase allows physicians to build familiarity with our workflows, care teams, and patient population while developing within AndHealth’s care model. As physicians gain experience within the model and demonstrate readiness for longitudinal panel ownership, they transition into the Panel Manager role with increasing accountability for patient outcomes, treatment strategy, and clinical leadership across their panel and care team. The Panel Manager role is designed to provide meaningfully expanded compensation opportunity alongside greater autonomy, longitudinal impact, and clinical leadership. The Panel Manager role includes: • Expanded performance-based compensation tied to patient outcomes and panel performance., • Greater clinical autonomy and accountability for longitudinal patient outcomes rather than visit-level productivity., • Leadership within the multidisciplinary care team, including mentorship and guidance for APPs and pharmacy partners., • Clinical program development, including protocol design, quality initiatives, and service line evolution., • Relationship-building with Community Health Centers and health system partners., • Dedicated care team infrastructure that scales alongside panel growth, including pharmacist and care coordination support. While the timing of progression varies based on physician readiness and organizational needs, the expectation within our model is that physicians evolve from shift-based specialist responsibilities into longitudinal panel management over time. Education & Licensure Requirements: • M.D. or D.O. from an accredited medical school required, • Board Certification in Dermatology required, • Active, unrestricted medical license required; Ohio licensure or willingness to obtain required, • Completion of an ACGME-accredited Dermatology residency required, • DEA certification required, • Basic Life Support (BLS) certification required Other Skills or Qualifications: • Experience with chronic, complex dermatology patients and autoimmune conditions preferred, • Experience training or mentoring APPs preferred, • Comfort practicing in virtual and in-person care environments, • Strong written and verbal communication skills; ability to explain complex concepts clearly to patients and care teams, • Comfort working with patients from diverse backgrounds and varying levels of healthcare literacy, • Proficiency with EHRs and healthcare technology platforms, • Ability to work independently while contributing to a collaborative, team-based care model, • Belief in a whole-person approach to chronic disease management, • Willingness to travel periodically to partner sites as needed Here’s what we’d like to offer you: • Equal investment and support for our people and patients., • A fun and ambitious growing environment with a culture that takes on important things, takes risks, and learns quickly., • The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together., • A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer., • We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally., • Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, 401k match and more. Additional Requirements: • Tuberculosis (TB) Screening: Documentation of a negative screening conducted within the last 12 months., • Hepatitis B: Proof of a completed vaccine series or positive blood titers from within the last 12 months., • Measles, Mumps, & Rubella (MMR): Proof of a completed vaccine series or positive blood titers from within the last 12 months., • Varicella (Chickenpox): Proof of vaccination, documented medical history of the disease, or positive blood titers from within the last 12 months., • Tdap (Tetanus, Diphtheria, Pertussis): Documentation of a booster administered within the last 10 years., • Influenza: Proof of vaccination for the current flu season., • COVID-19: Documentation of primary vaccine series and any boosters administered., • General: Additional health requirements may be requested as necessary. Powered by JazzHR OpLcGaXL23

Job Description WHO WE ARE: Emergency Veterinary Care Centers (EVCC) is a rapidly growing group of emergency veterinary hospitals with 5 locations (Soon to be 6) across the Midwest. Our mission is to continue to expand into and support communities who need us the most—where pet owners don't have access to 24/7 vet care. We believe in providing exceptional, around-the-clock care, because emergencies don't just happen between 9-5. WHAT'S LIFE LIKE AT EVCC? At EVCC, we genuinely care about whoever walks through our door; whether it be a sick pet, their parent, or one of our own team members. We're a veterinarian-led company that truly values the perspectives and leadership of our DVMs. Started by 36 area general practice veterinarians—the majority of whom remain involved with EVCC today—we're proud of the collaborative environment that exists in all our locations. Because let's face it; while emergency veterinary care is an exciting and fulfilling field, it's not easy. That's why we take extra special care of our team members through continuing education opportunities, promotion possibilities, and a supportive work environment you can be proud of. REPORTS TO: Chief Veterinary Officer POSITION OVERVIEW: With high patient volume in a fast-paced environment, we are seeking a dynamic Emergency Veterinarian Medical Director to lead with vision, inspire excellence, and guide our team in delivering exceptional care. As Medical Director, you will: • Establish and Oversee 24/7 Operations – Oversee 24/7 operations to ensure excellence in both clinical and client service standards., • Develop Trusted Partnerships – Create relationships within the industry and community to elevate EVCC's impact., • Promote an Exceptional Team Culture – Champion collaboration, innovation, and professional growth in an environment where everyone thrives. Our high technician-to-DVM ratio ensures that you can focus on what you do best; patient care, diagnostics, and case investigation, while our skilled technicians and operations team handle everything else. If you're motivated by the opportunity to launch and lead a trusted emergency veterinary hospital in an area that truly needs it, this role is for you. WHY HOLLAND? Situated along the shores of Lake Michigan and Lake Macatawa, Holland blends small-town charm with rich Dutch heritage. Settled by Dutch Americans in 1847, Holland is home to the annual Tulip Time Festival, which attracts close to 1 million visitors per year. Holland is also home to several prominent companies such as Herman Miller, Haworth, and Gentex, as well as several higher education institutions such as Hope College. Due to its amenities, cost of living, education and healthcare, Holland has consistently held an A+ rating according to the Best Places ranking system. Offering career growth, community spirit, and an exceptional quality of life, Holland is an ideal place to build your future. RESPONSIBILITIES: • Act as an advocate for the entire clinical team by coordinating with the location manager to ensure equipment, inventory, protocols, and staffing are appropriate to EVCC standards, • Provide medical insight and participate in resolution of client complaints, • Lead onsite mentorship of new DVMs and model effective instruction for the clinical support team, • Provide mentorship for selected VTS candidates, • Facilitate and participate in DVM check-ins and evaluations, • Manage the DVM scheduling for the clinic, • Hold the DEA license for the location, and ensure legal compliance standards are met, • Coordinate with the recruiting team on events, DVM candidate interviews, and assist with the externship program QUALIFICATIONS: • Graduate of an AVMA accredited Doctor of Veterinary Medicine (DVM) program, • A minimum of two (2) years of ER experience, • We will alternatively consider reduced ER experience if combined with a minimum of 3 years clinical practice and leadership experience for the right candidate, • Proficient in common emergency surgeries, • Exceptional interpersonal skills and compassionate "bedside" manner, building trust and strong relationships with clients–both human and furry alike BENEFITS & SUPPORT: • $250k+ compensation package, • Healthcare benefits starting on day 1 of employment!, • Comprehensive vision and dental plans, • 401k with 4% company match after 6 months of employment, • Short-term and long-term disability and life insurance, • Veterinary care discounts for your pets, • Flexible scheduling to allow for the ultimate work-life balance, • Relocation allowance, • Bonus Plan, • One-on-one mentorship with an existing EVCC Medical Director, with in-person mentorship during initial transition, • Regular Medical Director Team Check-ins, • Annual In-Person Location Medical Director Summit, • And so much more! If you are interested in learning more check us out at www.evcc.com or reach out to sarah@evcc.com

Job Description We are seeking a Human Resources Payroll Manager to lead and oversee multi-jurisdictional payroll operations across the United States (including Ohio and Minnesota) and Canada. This role is responsible for ensuring accurate, timely payroll processing while maintaining compliance with all federal, state/provincial, and local regulations. This individual will serve as a key resource to employees and leadership, combining technical payroll expertise with a strong customer service mindset and commitment to confidentiality. Key Responsibilities • Manage end-to-end payroll processing for U.S. and Canadian employees (multi-state and multi-province), • Ensure compliance with all applicable payroll laws, tax regulations, and reporting requirements, • Calculate and validate payroll tax withholdings (federal, state, local, and provincial), • Process payroll changes including new hires, terminations, compensation updates, and classifications, • Investigate and resolve payroll discrepancies, including timesheets, deductions, and pay adjustments, • Prepare, audit, and distribute payroll reports in a timely manner, • Maintain payroll systems, records, and data integrity, • Respond to employee inquiries related to pay, deductions, and timekeeping, • Partner with Benefits on 401(k) administration and related reconciliations, • Track and coordinate employee leave in compliance with regional regulations, • Monitor payroll-related financial data and ensure accurate reporting, • Support and guide payroll staff as neededQualifications, • 5+ years of payroll experience, including multi-state and/or international payroll, • Strong knowledge of U.S. payroll laws (including Ohio and Minnesota) and Canadian payroll regulations, • Experience managing payroll compliance, tax withholdings, and reporting requirements, • High level of accuracy, attention to detail, and confidentiality, • Ability to manage multiple priorities in a fast-paced environment, • Strong communication and interpersonal skillsTechnical Skills, • Experience with payroll systems such as Dayforce (or similar platforms), • Proficiency in Microsoft Excel and payroll reporting tools, • Solid understanding of accounting, bookkeeping, and payroll reconciliation practices, • Strong data entry and recordkeeping capabilitiesCore Competencies, • Problem-solving and critical thinking, • Strong organizational skills and attention to detail, • Ability to work independently and meet deadlines, • Customer-focused mindset with strong internal stakeholder supportReporting Structure This position reports directly to the SVP / Chief People Officer (CPO).

Job Description Position Summary: The Chief Financial Officer (CFO) serves as the University's chief financial strategist and senior administrative leader, responsible for the overall financial health, sustainability, and operational effectiveness of the institution. Reporting directly to the President and serving as a member of the executive leadership team, the CFO provides vision, leadership, and oversight for all financial and administrative functions. The CFO partners closely with the President and the Board of Trustees-particularly the Finance Committee-to ensure sound fiscal stewardship, strategic resource allocation, and long-term institutional viability. The CFO advances a culture of transparency, accountability, and mission-centered stewardship, aligning financial strategy with the University's Catholic identity, strategic plan, and commitment to student success. Essential Job Duties & Responsibilities: • Provides strategic leadership in long-range financial planning, integrating enrollment trends, academic priorities, and market conditions into sustainable financial models., • Leads the development, implementation, and monitoring of the University's annual operating and capital budgets, ensuring alignment with institutional strategy and financial sustainability., • Ensures timely, accurate, and transparent financial reporting and analysis for the President, executive leadership team, and Board of Trustees., • Serves as the primary liaison to the Board of Trustees Finance Committee, preparing and presenting financial reports, forecasts, and key performance indicators to support informed governance and fiduciary oversight., • Collaborates and advises with the President and Board on financial strategy, risk management, debt structure, investments, and long-term planning., • Ensures that financial resources support the University's strategic plan and priorities, consistent with Higher Learning Commission (HLC) Criteria 4B (Resource Base) and 4C (Planning for Quality Improvement)., • Oversees all financial operations, including accounting, budgeting, treasury, investments, student accounts, and financial aid, ensuring effective internal controls and operational efficiency., • Ensures full compliance with federal, state, accreditation, and bondholder requirements; oversees audits and maintains strong relationships with external auditors, regulators, and lenders., • Leads enterprise risk management efforts, identifying and mitigating financial, operational, and compliance risks., • Provides executive oversight for assigned administrative and operational units, which may include facilities, auxiliary services, information technology, public safety, and other functions as determined by the President., • Directs investment and banking relationships, ensuring prudent management of institutional assets and long-term financial strength., • Endowment & Investments: Partners with institutional advancement and investment advisors on endowment stewardship, financial forecasting, and long‑term asset growth., • Collaborates with academic and administrative leaders to align financial planning with program performance, enrollment outcomes, and institutional priorities., • Recommends tuition and fee structures and support financial aid strategies that optimize net tuition revenue while maintaining access and mission alignment., • Evaluates organizational structures and processes within finance and administration to promote continuous improvement, efficiency, and effectiveness., • Communicates complex financial information clearly and effectively to a variety of stakeholders, including faculty, staff, trustees, and external partners., • Represents the University in financial and administrative matters with external constituencies as appropriate., • Performs other duties as assigned by the President in support of institutional priorities. Qualifications: • Master's degree in finance, accounting, business administration, or a related field; CPA or equivalent professional certification preferred., • Significant senior-level financial leadership experience, preferably in higher education or a mission-driven organization of similar size and complexity., • Demonstrated expertise in strategic financial planning, budgeting, forecasting, and organizational transformation., • Experience working with governing boards and finance committees, including presenting complex financial information to non-financial audiences., • Strong knowledge of regulatory compliance, financial reporting standards, audits, and risk management practices., • Proven ability to align financial strategy with enrollment management, academic planning, and institutional effectiveness., • Exceptional leadership, organizational, and communication skills, with the ability to build trust and collaborate across diverse constituencies., • Commitment to ethical leadership, integrity, and the mission and values of a Catholic institution., • Demonstrated ability to lead through change, manage complexity, and drive data-informed decision-making. 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Job Description We are seeking a compassionate Psychiatric & Family Nurse Practitioner or Physician Assistant to join our team! Advanced Recovery Systems is a trusted, physician-led behavioral healthcare company dedicated to providing evidence-based, expert care for addiction and mental health conditions. We work with health care providers, organizations and individuals to connect those in need to life-saving addiction treatment and mental health support that repairs lives, families and the surrounding communities. Founded in December 2013 by Dr. Mitchell Eisenberg and Dr. Lewis Gold, Advanced Recovery Systems now has facilities across the U.S. Every facility in our network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Specialized programming designed to meet the unique needs of veterans and first responders is also offered in select facilities. The Family and Psychiatric Nurse Practitioner provides medical services/ mental health services to patients admitted to ARS facilities and throughout treatment within the continuum of care. The Family and Psychiatric Nurse Practitioner supports and follows the policies, rules, and regulations of the facility as well as the standards of State and Federal regulations. Works effectively with the facility leadership team to ensure success of the facility by completing the following: JOB DUTIES: • Provides excellent medical care with the ARS philosophy outlined by the Chief Medical Officer and Medical Director. This includes the ability to establish rapport, systematically gather data, determine the readiness of an individual for treatment and change and apply accepted criteria for diagnosis of substance use disorders., • Screen for co-occurring Primary Mental Health issues., • Screen for Substance Use Disorders (SUD) including psychoactive substance toxicity, intoxication, and withdrawal symptoms., • Must have knowledge of medications, assessment for medication complications, detoxification protocols and prescribing medications in general, • Screen for danger to self or others with an evidenced based assessment tool—the Columbia Suicide Screening Rating Scale (CSSRS) and the Patient Health Questionnaire-9 (PHQ-9). Analyze and interpret data to determine treatment recommendations and priorities., • Screen for nutrition deficiencies and make interventions or refer for a nutrition consultation as appropriate., • Screen for pain and understands treatment strategies for pain including pharmacologic and nonpharmacologic approaches. Strategies should reflect an individualized approach based on the individual’s current presentation, medical judgment and the risks and benefits associated with strategies, including potential risk of dependency, addiction, and abuse., • Demonstrates proficiency using the electronic health record with all required documentation. ensuring compliance with all company policies and procedures, state regulation, Joint Commission standards. These records will be completed and authenticated in a timely manner per policy. This includes but is not limited to the following electronic record documents: A.Psychiatric Evaluation B.Physical Examinations C.Medical Progress Notes D.Medical Discharge Summaries E.Medication and ancillary orders F.Allergies G.Diagnosis and updating diagnosis H.Laboratory Date interpretation and documentation I.HIV results positive or negative must be reviewed and documented in the medical record. STD positive results must be communicated to nursing so they can report to the State Health dept as applicable and reviewed with patient to consider treatment options. • Understands ASAM criteria and Medical Needs Criteria provided and will document decision making and treatment planning accordingly., • Understands the On-Call responsibilities: will provide contact and back-up numbers, being responsive and available when assigned on-call duties. Must be within one hour of facility when on-call. Other required tasks with the Medical Director: • Develops cost-effective methods to provide medically necessary therapeutic services., • Assists in formulating and supporting the highest standards of patient care., • Review all level of care changes and provides peer reviews when required., • Provides support to Nurse Practitioners, Physician Assistants and students as required., • Understands and abides by all safety/risk, infection control and other guidelines as required., • If Non-Exempt, clocks into ADP at the designated time frames., • Performs other tasks and duties as assigned. Requirements • Graduated from an accredited Nursing Master’s Program with a Family Nurse Practitioner or higher and a Psychiatric Nurse practice degree., • Experience in Addiction Medicine/ Primary Behavioral Health preferred., • Familiarity with JCAHO and other indicated healthcare standards is preferred., • Familiarity with ASAM/ ASAM Criteria and other indicated healthcare standards is preferred., • Application of Continuous Quality Improvement and Performance Improvement Team philosophy and ability to develop and apply organizational strategies., • Communication skills to relate to all levels of facility staff. Self-motivated and confident., • Depending on the state practicing, may need a protocol agreement to be completed by the NP and Medical Director., • Licensed Nurse with Master’s Degree or higher to practice as a Family Nurse Practitioner and a Psychiatric Nurse Practitioner (Psych NP) in the appropriate state, as applicable, required., • Must have a DEA to prescribe controlled medications and have had training on Buprenorphine Prescribing as outlined by the DEA in the state(s) working., • DEA-authorized prescribers will be required to demonstrate that they have completed at least eight (8) hours of educational training on the treatment and management of patients with opioid or other substance use disorders., • Depending on the state practicing, may need a protocol agreement to be completed by the NP and Medical Director. Depending on the state, the DEA may not be able to be obtained until the protocol has been approved by the local nursing board. This is the only exception to not having a DEA at hire. #recoveryhotjobs #indmedicalhiring Benefits BENEFITS: Scheduling flexible, required to be onsite & some on-call • Pay: Competitive salary, • CME: $2,500 per year reimbursement, • Malpractice: Free liability protection, the PLI policy also covers you if you leave the company should it be needed for the time period of your employment, • Paid Time Off: Up to 3 weeks of paid time off per year & sick & holiday pay, • Retirement: 401K + match, • Insurance: Health, Vision, Dental, Life & Telehealth access & visits, • Matching HSA -up to $1500 a year contribution from the company to your HSA. Advanced Recovery Systems, a national integrated behavior healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues. The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO We are proud to be a drug-free workplace.

Job Description Are you a compassionate nursing leader looking to make a meaningful impact in behavioral healthcare? Join a team dedicated to changing lives every day. At , weThe Recovery Village Columbus Drug and Alcohol Rehab (RVC) is dedicated to connecting those struggling with substance use disorder to hope. We’re here to help through every step of the process, from detox to discharge. Multidisciplinary treatment delivered by compassionate physicians, clinicians and addiction specialists help clients get to the root of their addictions, while first-rate amenities like yoga and art therapy promote mind and body healing. The Recovery Village Columbus Drug and Alcohol Rehab is a premier treatment facility in the picturesque town of Groveport, Ohio. Our facility is close enough to airports and major roadways for convenience, but far enough away from the hustle and bustle of Columbus to encourage renewal and relaxation. RVC, an 80-bed facility, offers a complete continuum of care, from medical detox and inpatient treatment to outpatient care and aftercare. Our care team of doctors, clinicians, counselors and addiction professionals at The Recovery Village Columbus Drug and Alcohol Rehab use their years of experience to provide high-quality and compassionate care to those seeking recovery. Founded in 2013 by Dr. Mitchell Eisenberg and Dr. Lewis Gold, Advanced Recovery Systems has grown into a nationally recognized network of behavioral healthcare facilities across the United States. Our programs combine clinical excellence with compassionate care, including specialized services for veterans and first responders. Take the first step toward making a difference and saving lives. The Addiction Physician provides administrative oversight of the facility's medical services, by overseeing and leading the medical staff, dietitians, and physician services coordinator (where applicable) while building a collaborative team with nursing and clinical departments. Administrative duties are a small part of the Medical Director’s job. They must spend much of their time meeting the job duties of either a psychiatrist or addiction medicine physician. Provides excellent medical care with the ARS philosophy outlined by the Chief Medical Officer. This includes knowledge of detoxification protocols, assessment for medication, withdrawal assessment and management of complications, detoxification protocols, and Medication Assisted Therapy. Understands ASAM criteria and Medical Needs Criteria provided and will document decision making accordingly. Assists the CMO/ or Assoc CMP and the Executive Director of the facility in the development and maintenance of written objectives, policies, a procedure manual, an organization plan and a quality assurance program for medical services, and review of all medical policies and procedures at least annually. Documentation shall be shared with the facility’s medical staff; the director of nursing services and other appropriate medical staff on an ongoing basis or as revisions are made. In conjunction with the CMO, Executive Director and the governing authority of the substance use disorders treatment facility, plan, and budget for medical services. Support medical staff for success with medical department metrics including, but not limited to Expense Management, Compliance Quantity (includes items such as but not limited to timely completion of records, PDMP, EKG, MAT acceptance), Compliance Quality (Quality of documentation of medical records), Completion % treatment stay, and Outcomes/ Readmission rates. OTHER REQUIRED TASKS: Completes and is proficient using the electronic health record with all required documentation. ensuring compliance with all company policies and procedures, state regulation, Joint Commission standards and Medical Needs Criteria. These records will be completed and authenticated in a timely manner per policy. This includes but is not limited to the following electronic record documents: a. Psychiatric Evaluation b. Admission History and Physical Evaluation/ CSSRS/ Pain Assessment c. Medical Progress Notes d. Medical Discharge Summary e. Medication and ancillary orders f. Patient Allergies g. Diagnosis/ update diagnosis h. Lab Data Screen for Substance Use Disorders (SUD) including psychoactive substance toxicity, intoxication, and withdrawal symptoms. Screen for pain and understand treatment strategies for pain including pharmacologic and nonpharmacologic approaches. Strategies should reflect an individualized approach based on the individual’s current presentation, medical judgment and the risks and benefits associated with strategies, including potential risk of dependency, addiction, and abuse. Review any physical examination reports and medical screening results conducted off-site of a client for the pre-admissions process or for other medical concerns, in order to ensure that the client's medical needs are considered and addressed in the development of the treatment plan and throughout treatment. Develops and Implements plans for Performance Improvement as need. Understands and communicates the On-Call responsibilities; will provide contact and back-up numbers, being responsive and available not only when assigned on-call duties, but as backup when medical provider/Medical Director on-call is unavailable. When on call, will be within one hour of facility in case an emergency that requires going to facility. Works closely with the Corporate Human Resources department to recruit, interview, and hire new employees. Ensures onboarding of new employees is complete and effective. Maintains an effective and efficient daily staffing pattern / coverage and on call scheduled within budgetary constraints. Evaluates medical staff competency initially and then annually based on specified performance standards, on a timely basis. Collaborate with attending physicians at least weekly to discuss patient care and evaluate the treatment provided for all patients. Review and audit all charts in their entirety prior to submitting for insurance audits. Performs other tasks and duties as assigned. Requirements Graduated from an accredited medical school. Must have experience in addiction medicine. A minimum of 3 years in a supervisory position, familiarity with JCAHO and other indicated healthcare standards are necessary. Familiarity with ASAM/ ASAM Criteria and other indicated healthcare standards are necessary. Communication skills to relate to all levels of facility staff. Self-motivated and confident. Application of Continuous Quality Improvement and Performance Improvement Team philosophy and ability to develop and apply organizational strategies. Licensed to practice medicine, e.g. Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) in the appropriate state, as applicable, required. Board Certification in Primary Specialty required. ABPM Addiction Medicine or AOA Board Certification in Addiction Medicine is requirWe are proud to be a drug-free workplace.ed if not a psychiatrist. Must have a DEA to prescribe Controlled medications and have had training on Buprenorphine Prescribing Benefits BENEFITS: Scheduling flexible, required to be onsite & some on-call • Pay: Competitive & negotiable salary starting at $350k + annual bonus and monthly incentives, • CME: $5,000 per year reimbursement, • Malpractice: Free liability protection, the PLI policy also covers you if you leave the company should it be needed for the time period of your employment, • Paid Time Off: 6 weeks of paid time off per year, • Retirement: 401K + match, • Insurance: Health, Vision, Dental, Life & Telehealth access, • Matching HSA -up to $1500 a year contribution from the company to your HSA Advanced Recovery Systems, a national integrated behavior healthcare management company dedicated to the treatment of addiction, substance use and mental health issues. The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO We are proud to be a drug-free workplace. Why Join Us: • Unique opportunity to serve and support firefighters and first responders, • Mission-driven organization making a life-saving impact, • Collaborative leadership environment with strong clinical support, • Competitive compensation and robust benefits package #indmedicalhiring #recoveryhotjobs

Job Description We are seeking a Medical Director- Psychiatrist to join our team! Be a part of our facility & make a difference in dual diagnosis treatment! Are you a compassionate physician leader looking to make a meaningful impact in behavioral healthcare? Join a team dedicated to changing lives every day. The Recovery Village Columbus Drug and Alcohol Rehab, an Advanced Recovery Systems (ARS) facility, is seeking an Addiction Medical Director to provide clinical leadership and exceptional patient care for individuals recovering from substance use disorders. Located in Groveport, Ohio, our 80-bed facility offers a full continuum of care, including medical detoxification, residential treatment, outpatient programming, and aftercare services. Our multidisciplinary team of physicians, nurses, therapists, counselors, and addiction specialists is committed to delivering evidence-based, patient-centered care in a supportive healing environment. Position Summary The Medical Director provides medical leadership and oversight of the facility's medical services while maintaining an active clinical practice. This physician partners closely with nursing, clinical, and executive leadership teams to ensure the delivery of high-quality, compliant, and compassionate care. Key Responsibilities • Provide direct patient care, including assessments, detoxification management, medication-assisted treatment (MAT), and ongoing addiction medicine services., • Oversee and support medical staff, dietitians, and physician services personnel., • Ensure adherence to evidence-based addiction treatment protocols and ASAM criteria., • Collaborate with facility leadership, including the Executive Director and Chief Medical Officer, to develop and maintain medical policies, procedures, and quality improvement initiatives., • Monitor and improve key medical department metrics, including compliance, documentation quality, treatment completion rates, outcomes, and readmission rates., • Participate in medical staff development, performance improvement, and regulatory readiness activities., • Support a culture of clinical excellence, teamwork, and patient-centered care. CORE JOB DUTIES: • Provides administrative oversight of the facility's medical services, by overseeing and leading the medical staff, dietitians, and physician services coordinator (where applicable) while building a collaborative team with nursing and clinical departments., • Provides excellent medical care with the ARS philosophy outlined by the Chief Medical Officer. This includes knowledge of detoxification protocols, assessment for medication, withdrawal assessment and management of complications, detoxification protocols, and Medication Assisted Therapy., • Understands ASAM criteria and Medical Needs Criteria provided and will document decision making accordingly., • Assists the COM and the Executive Director of the facility in the development and maintenance of written objectives, policies, a procedure manual, an organization plan and a quality assurance program for medical services, and review of all medical policies and procedures at least annually. Documentation shall be shared with the facility’s medical staff; the director of nursing serves and other appropriate medical staff on an ongoing basis or as revisions are made., • In conjunction with the CMO, Executive Director and the governing authority of the substance use disorders treatment facility, plan, and budget for medical services., • Support medical staff for success with medical department metrics including, but not limited to Expense Management, Compliance Quantity (includes items such as but not limited to timely completion of records, PDMP, EKG, MAT acceptance), Compliance Quality (Quality of documentation of medical records), Completion % treatment stay, and Outcomes/ Readmission rates., • Completes and is proficient using the electronic health record with all required documentation. ensuring compliance with all company policies and procedures, state regulation, Joint Commission standards and Medical Needs Criteria. These records will be completed and authenticated in a timely manner per policy. This includes but is not limited to the following electronic record documents: Psychiatric Evaluation and/or Admission History and Physical Evaluation, Medical Progress Notes, Discharge Summary, and Orders., • Review any physical examination reports and medical screening results conducted off-site of a client for the preadmissions process or for other medical concerns, in order to ensure that the client's medical needs are considered and addressed in the development of the treatment plan and throughout treatment., • Develops and Implements plans for Performance Improvement as need., • Understands and communicates the On-Call responsibilities; will provide contact and back-up numbers, being responsive and available not only when assigned on-call duties, but as backup when medical provider/Medical Director on-call is unavailable. When on call, will be within one hour of facility in case an emergency that requires going to facility., • Other duties as assigned Requirements • Graduated from an accredited medical school., • Must have experience in addiction medicine., • A minimum of 3 years in a supervisory position., • Familiarity with Joint Commission and other indicated healthcare standards are necessary., • Familiarity with ASAM/ ASAM Criteria and other indicated healthcare standards are necessary., • Communication skills to relate to all levels of facility staff., • Licensed to practice medicine, e.g. Medical Doctor (MD) or Doctor of Osteopathic Medicine DO) in the appropriate state, as applicable, required., • Board Certification in Psychiatry required and ABPM-Addiction Medicine preferred., • Must have a DEA to prescribe Controlled medications and have had training on Buprenorphine Prescribing., • Application of Continuous Quality Improvement and Performance Improvement Team philosophy and ability to develop and apply organizational strategies #recoveryhotjobs #indmedicalhiring Benefits BENEFITS: Scheduling flexible, required to be onsite & some on-call • Pay: Competitive & negotiable salary starting at $350k + annual bonus, • CME: $5,000 per year reimbursement, • Malpractice: Free liability protection, the PLI policy also covers you if you leave the company should it be needed for the time period of your employment, • Paid Time Off: Up to 6 weeks of paid time off per year & sick & holiday pay, • Retirement: 401K + match, • Insurance: Health, Vision, Dental, Life & Telehealth access, • Matching HSA -up to $1500 a year contribution from the company to your HSA Advanced Recovery Systems, a national integrated behavior healthcare management company dedicated to the treatment of addiction, substance use and mental health issues. The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO We are proud to be a drug-free workplace.

Job Description Please note - only candidates in the states of Mississippi, Alabama, Ohio, Iowa, Missouri, Pennsylvania, and West Virginia will be considered at this time Must be able to work EST hours. POSITION DESCRIPTION: MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time PCM Care Coordinator. The Care Coordinator is to perform remote monitoring and principal care management for patients under the supervision of the medical team. This is a remote position that requires ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries. ESSENTIAL FUNCTIONS: • Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems., • Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations., • Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day., • Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable., • Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing." KNOWLEDGE, SKILLS AND ABILITIES: • High level of organizational skills and proven follow up ability, • Requires both basic knowledge of medical terminology, attention to detail, and excellent written and verbal communication skills, • Thorough understanding of healthcare technologies including but, not limited to: using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications, • Must be able to communicate with facility staff, colleagues, and medical team members effectively and professionally. EDUCATION, LICENSING, EXPERIENCE: Minimum High School Diploma required Must have quiet space free of distractions with internet at home for remote setting This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required. About Us MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations. MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.

Job Description Please note - only candidates in the states of Mississippi, Alabama, Ohio, Iowa, Missouri, and West Virginia will be considered at this time Must be able to work EST hours. POSITION DESCRIPTION: MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time BHI Support Specialist. This position is responsible for assisting the ancillary program manager in Behavioral Health Integration (BHI) related tasks. ESSENTIAL FUNCTIONS: • Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems., • Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations., • Completion of BHI as assigned and as needed to ensure all interventions are completed each month approximately 20 patients per day., • Report any issues directly to the ancillary program manager and/or Chief Informatics/Compliance Officer when applicable., • Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing." KNOWLEDGE, SKILLS AND ABILITIES: • High level of organizational skills and proven follow up ability, • Thorough understanding of healthcare technologies including but, not limited to: using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications, • Must be able to communicate with facility staff, colleagues and subordinates effectively and professionally. EDUCATION, LICENSING, EXPERIENCE: • High level of organizational skills with exceptional attention to detail, • High school diploma or equivalent This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required. A Benefits Package that Make a Difference: • Choice of health insurance Plans, • Dental, • Vision, • Generous PTO, • 8 Paid Holidays, • Ancillary Insurance Coverage (Accidental, Hospital Indemnity, and Critical Illness), • Free Life Insurance with Buy Up Options, • 401K with company match, • Pet Insurance About Us MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations. MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.

Job Description Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with candidates via official @equitashealth.com email addresses, requesting basic contact information only and never Social Security numbers during early hiring stages, with interviews scheduled via email and conducted through Microsoft Teams links only. POSITION SUMMARY: The Director of Quality Assurance will lead Equitas Health’s Quality Management program and implementation of the annual Quality Assurance plan. QA is integrated in all aspects of business and clinical operations across the organization and owned by all providers and employees. The Director of QA works closely with leaders and staff to build quality assurance into workflows, deploying effective education, training, communications and a regulatory change management process. This position serves as the organization’s Compliance Officer and is responsible for ensuring the organization is compliant with federal, state and local government regulations. This includes developing, monitoring and revision of policies and procedures that address risk management, HIPAA compliance, 340B pharmacy and other regulatory requirements. SALARY: $105,600-$135,000 BENEFITS: • PTO, • Vision, • Dental, • Health, • 401k, • Sick time ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to local and regional travel, personnel management, leading organizational change, analytical and problem solving to direct process improvement, audit preparation, program compliance, quality outcomes and reporting, strategic planning, maintain staff and patient confidentiality, effectively manage multiple and simultaneous responsibilities, and strong communication and interpersonal skills. Job Responsibilities: • Co-Chairs the Quality Assurance Committee for the organization. Ensure the QA Committee provides evidence that the organization has systems in place to meet the Seven Elements of an Effective Compliance Program. Such evidence must contain trending data that is both accurate and can be used in predictive analysis., • Create an FQHC Compliance Program that meets Section 330 of the Public Health Services Act and the requirements outlined in the Health Center Program Compliance Manual promulgated by HRSA., • Develop and foster effective collaboration between departments and programs to ensure an integrated approach to quality, safety, and performance improvement. Communicate effectively to facilitate positive working relationships and achieve desired outcomes., • Use an equity and social justice lens to support more equitable analyses and evaluation and bring greater awareness/understanding of the correlation between health disparities and health outcomes., • Direct the day-to-day execution of the strategies and tactics necessary to successfully improve the outcomes and results of the organization., • Manage organizational attestations, trainings, incident reporting, and policies., • Implement Quality Management and Annual QA Plan(s), and provide Board of Trustee’s an Annual QA Report. Provide Board of Trustees with regular reports on health center and clinical compliance., • Collaborate with the Chief Medical Officer in improving clinical quality measures across all service lines. Participate in activities associated with evaluating performance in value based care., • Create annual audit plan for high risk areas, with particular attention to billing; coding; documentation; HIPAA; investigations; cybersecurity; fraud, waste & abuse; grants management; vendor relations; and revenue protection in general., • Participate in the development and timely review of organizational policies, procedures, and programs and provide continuing guidance to all employees on quality assurance matters that have implications for all departments., • Collaborate across departments and update the following Operational Policies & Procedures: Compliance, HIPAA, Safety, 340B, Risk Management, Emergency Preparedness., • Perform annual HIPAA risk assessments by ensuring the agency is in compliance with the Security Rule’s administrative, physical, and technical requirements., • Work with Human Resources to create, implement, update, and ensure compliance with the Employee Handbook., • Ensure systems are in place to meet compliance requirements of all federal, state and local laws, including but not limited to HIPAA, OSHA, 340B, HRSA, HUD, CDC and other regulatory guidelines, and accreditation requirements (CARF, URAC)., • Establish an open communication environment that encourages all employees to report any suspected illegal conduct or other conduct that violates any policy or procedure, or any applicable law or regulation., • Appropriately document and investigate incident reports submitted by employees. Provide data to Quality Committee giving them an understanding of the reporting made by staff., • Ensure department directors review and attest to department-specific policies and procedures., • Ensure, as appropriate, that the National Practitioner Data Bank, state licensure records, the HHS-OIG’s List of Excluded Individuals/Entities, and the General Services Administration’s (GSA’s) List of Parties Debarred from Federal Programs are regularly checked with respect to applicable employees, medical staff, and contractors., • Annually review the OIG Office of Civil Rights Work Plan and amend the QA Manual and Audit Schedule as necessary to accommodate federal government’s priorities., • Collaborate with external auditors whenever necessary., • Ensure best practices are met in service areas provided by Equitas Health, if possible and practical., • Maintain departmental regulatory and accreditation compliance by ensuring staff are competent, and take actions to improve., • Collaborate with Safety and IT to monitor, implement and revise Equitas Health’s Emergency Preparedness Program., • Collaborate with patient experience specialist on grievance policies and organizational activities are followed., • Manage timesheets, performance reviews and other management requirements for Quality Staff; provides ongoing coaching, feedback and support to develop competency and capacity to successfully meet the goals of the department and further the mission of the organization., • Contribute to a positive work environment by demonstrating unconditional positive regard to patients, clients, employees and stakeholders. Promote and participate in continued learning that supports greater cultural humility and affirming interactions., • Other duties as assigned. Knowledge, Skills, Abilities and other Qualifications: • Requires healthcare compliance certification (CHC) or 7 years of experience in healthcare compliance., • Experience with operationalizing quality assurance program processes and workflows, doing so in a community health center is preferred., • Effective interpersonal skills including the ability to develop a rapport with all employees at all levels in order to cultivate an environment conducive to reporting possible legal and policy violations. Ability to competently follow through on investigating such potential violations., • Strong written and verbal communication skills a must., • Ability to work independently and efficiently with minimal supervision, including the ability to complete projects in a timely manner in a fast-paced and changing environment with multiple priorities and objectives., • Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and the LGBTQIA community., • Proficiency in all Microsoft Office applications and other computer applications required., • Must have reliable transportation and valid Ohio driver’s license. Other Information: Hours are varied including some evenings and weekends. Background and reference checks will be conducted. In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment.

Job DescriptionDescription: Position Summary We are seeking a Corporate Counsel to join our Gifthealth Legal team. Reporting to the Chief Legal Officer, this role owns the full spectrum of employment and HR legal matters for Gifthealth on an in-house basis. The Corporate Counsel partners closely with HR and People leadership to build scalable legal frameworks, advise directly on employment and employee relations matters, and keep Gifthealth compliant across a growing, multi-state footprint. This is a hands-on practitioner role for an attorney who is earlier in their career, hungry to own meaningful scope independently, and comfortable operating without a full legal department infrastructure. We are looking for someone who moves fast, gives direct advice, and is energized by building alongside a high-growth company — not someone who relies on outside counsel for routine employment questions or needs a detailed playbook before taking a position. Key Responsibilities • HR Policy Drafting and Review: Draft, review, and maintain employee handbooks, PTO policies, remote work policies, codes of conduct, accommodation procedures, and related HR policy documentation. Ensure policies reflect current federal and state employment law requirements and are written for practical use by HR and managers., • Employment Law Compliance: Advise HR and leadership on compliance with FLSA, FMLA, ADA, Title VII, state wage-and-hour laws, and related federal and state employment regulations. Monitor legislative and regulatory developments across Gifthealth’s operating jurisdictions and translate requirements into internal policy and operational action., • Classification and Pay Equity: Advise on exempt vs. non-exempt classification, employee vs. independent contractor classification, and compliance with state and federal pay transparency and pay equity requirements., • Hiring Compliance: Review and advise on offer letters, background check processes, EEOC requirements, and onboarding documentation to ensure compliant hiring practices across all operating states., • Separation and Termination: Draft and negotiate severance agreements, separation agreements, and releases across multiple states. Support and advise on reductions in force, involuntary terminations, and voluntary separations in a manner that appropriately manages legal risk., • Employee Relations and Investigations: Advise HR on workplace investigations, employee complaints, performance improvement plans, and disciplinary processes. Provide timely, practical guidance that supports HR decision-making and reduces legal exposure., • Dispute Resolution: Manage demand letters, EEOC charges, and pre-litigation settlement negotiations. Coordinate with outside counsel when matters escalate to formal litigation or require specialized expertise., • Confidentiality and Restrictive Covenant Agreements: Draft and advise on NDAs, non-solicitation agreements, and confidentiality provisions, with attention to enforceability across jurisdictions and evolving state-level restrictions on non-compete agreements., • Cross-Functional Business Partnering: Advise HR, Finance, and executive leadership directly and pragmatically on legal risk. Serve as a trusted internal resource who sizes risk rather than deflects it, and who helps the business make informed decisions with speed and confidence.Qualifications, • Education: J.D. from an accredited law school required., • Experience: 3+ years of employment law experience, whether in-house, at a boutique employment firm, or at a general practice firm with significant employment focus; demonstrated experience advising HR directly on employment matters; track record drafting and negotiating separation agreements and severance packages., • Licensure/Certification: Active bar admission in at least one U.S. state required. Admission in Tennessee or other states where Gifthealth operates is a plus., • Skills (Required): Deep working knowledge of FLSA, FMLA, ADA, Title VII, and state wage-and-hour laws; demonstrated ability to draft employment policies, separation agreements, NDAs, and non-solicitation agreements; comfort advising on multi-state employment compliance; ability to size risk and give direct, practical legal advice rather than deflecting decisions; comfort operating with ambiguity in a high-growth environment where policies and processes are still maturing., • Skills (Preferred): Experience in healthcare, pharmacy, or another regulated industry; familiarity with EEOC charge response and pre-litigation settlement processes; experience managing or building HR legal frameworks at a scaling company.Desired Attributes, • Business partner first, legal technician second — brings employment law depth while keeping the practical needs of the business at the center of every piece of advice., • Has drafted the hard stuff personally — severance agreements, releases, investigation memos — and has been in the room with HR when difficult decisions were made, not just on paper after the fact., • Direct and confident in their advice — can give a clear answer under time pressure without over-qualifying every statement., • Energized by ownership — excited to build scalable legal frameworks from the ground up rather than inherit a finished product., • Comfortable with ambiguity — Gifthealth is scaling fast and policies are still maturing; this person helps build the playbook rather than waiting for one to exist.Work Environment, • Location: Onsite/Hybrid, • Schedule: Full-time, in-house., • Regular collaboration with HR, People leadership, Finance, and executive leadership. Reporting directly to the Chief Legal Officer.Key Essential Functions, • Must be able to perform sedentary office work for extended periods, including sustained use of a computer and telephone., • Must be able to communicate effectively verbally and in writing across multiple organizational levels including HR, People leadership, Finance, and executive leadership., • Must be able to manage multiple concurrent matters including active employee relations issues, policy drafting projects, and ongoing compliance monitoring simultaneously., • Must be able to handle sensitive and confidential employee information with discretion and in compliance with applicable legal and ethical obligations.Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

Job DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary Reporting to the Chief Legal Officer, the Senior Corporate Counsel oversees a broad range of corporate, regulatory, and commercial matters, including healthcare and pharmacy compliance, technology and data privacy, commercial contracting, vendor and customer relationships, and corporate governance. The Senior Corporate Counsel partners closely with business stakeholders to support growth initiatives, manage risk, ensure regulatory adherence, and deliver scalable legal solutions appropriate for a small to mid-sized, fast-growing organization. We are seeking a Senior Corporate Counsel to serve as a trusted advisor across the organization, providing legal guidance on a wide range of matters with a focus on contract review, pharmacy operations, healthcare compliance, and regulatory compliance. This position plays a key role in supporting the legal team, ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities • Drafts, reviews, and negotiates a variety of contracts including commercial business arrangement, new business lines, some vendor agreement, • Reviews, drafts, and negotiates technology and software agreements with focus on IP, • Helps build scalable processes for legal review and contract management, • Provides legal counsel on healthcare, pharmacy, and regulatory issues (e.g., HIPAA, PBM relationships, state pharmacy board requirements), • Monitors changes in laws and regulations that may impact the company and proactively updates policies as needed, • Collaborates with external counsel on matters, as required, • Supports corporate governance and internal policy developmentQualifications, • Education: J.D. from an accredited law school, • Licensure/Certification: Active bar membership (preferably Ohio), • Experience:, • 6+ years of relevant legal experience (Required), • Experience reviewing quality agreements and contract management (Required), • Experience in pharmacy operations, healthcare regulations, and life sciences (Preferred), • Knowledge, Skills, & Abilities:, • Knowledge of HIPAA, and other healthcare-related regulatory frameworks (Required), • Knowledge of URAC, NAPB, and GMP regulatory standards (Preferred), • Demonstrated ability to manage multiple complex matters simultaneously, remain highly organized, and operate effectively in a fast-paced environment with competing priorities and deadlines (Required), • Strong ability to work efficiently within modern legal and business technology environments, including the Google Workspace and Microsoft Office ecosystems, • Excellent written, verbal, and interpersonal communication skills, with the ability to collaborate across functions and translate complex legal concepts into clear, practical guidance for non-legal stakeholders (Required), • Ability to thrive in a dynamic, growth-oriented organization, with comfort building and improving legal processes, frameworks, and systems from the ground up (Required) Work Environment • Location: Hybrid, • Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as needed, • Regular meetings with internal Warehouse, Pharmacy, Logistics, Safety, Compliance, Quality, Training, Operations Management, and HR teams. This role may also have meetings with external vendor and consultant partner representatives.Key Essential Functions, • Must be able to remain in a stationary position for extended periods while writing or reviewing documentation, • Must be able to work on a computer for the entire shift, • Must be able to attend virtual meetings with cross-functional teamsEmployment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

Job Description SALARY: $159,369 - $247,915 LOCATION: 33 N. High St. Columbus, OH 43215 BENEFITS: • Medical, Vision, Dental, Supplemental and Life Insurance, • Paid Parental Leave, • Employee Discounts, • COTA Bus Pass, • Wellness Initiatives, • On-Site Chair Massage, • On-Site Health Coach, • Tuition Reimbursement, • Student Loan Repayment Program, • Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: COTA's Chief Capital Delivery Officer leads the twenty-five-year growth and mobility capital improvement program in Central Ohio, overseeing all capital projects, especially large-scale transit projects, and ensuring alignment with regional priorities. Responsibilities include strategic planning, project implementation and performance evaluation, policy development, and executive oversight of project teams. This position ensures compliance with regulations, manages project risks, and drives financial transparency and budget administration. It involves close collaboration with internal teams, stakeholders, and external partners, fostering transparency, public trust, and strategic growth. Performs duties that advance COTA's Strategic Plan and reflect the organization's core values of safety, empowerment, accountability, teamwork, and service, and support the mission of Moving Every Life Forward. ESSENTIAL JOB FUNCTIONS: • Provide strategic leadership for the LinkUS program, setting direction for staff and consultants and ensuring alignment with regional priorities., • Serve as the executive leader for COTA's capital improvement program, establishing the policies, governance structures, and performance standards that guide major capital investments., • Oversee long range capital planning, including the 5-year Capital Improvement Plan, system expansion strategies, and state of good repair initiatives, in coordination with COTA leadership and the Board of Trustees., • Lead and develop a high performing team responsible for delivering complex, multi-disciplinary transit and transportation projects on schedule, within budget, and to defined quality standards., • Act as the accountable executive for all phases of project execution-design, engineering, right of way, utility coordination, procurement, and construction-while partnering with planning and asset management to ensure enterprise alignment., • Direct the evaluation of program and project performance against strategic goals, providing high level decisions and guidance to address risks, resolve issues, and adjust priorities when needed., • Ensure compliance with all relevant federal, state, and local regulations, while proactively managing project risks and maintaining safety and environmental standards., • Lead development and administration of annual staffing, operating, and capital budgets, working closely with Finance and Procurement to ensure fiscal discipline, transparency, and supplier diversity., • Maintain strong relationships with public officials, boards, community leaders, and regional partners through consistent, transparent communication on program progress, challenges, and outcomes., • Represent COTA with federal agencies, local organizations, and professional associations to advance strategic partnerships and secure support for major initiatives., • Provide executive leadership for LinkUS program elements beyond capital delivery, including transit service enhancements, transit supportive infrastructure grants, and transit-oriented development initiatives. MINIMUM EDUCATION & EXPERIENCE REQUIRED: • Requires a Bachelor's degree in Engineering, Planning, or Business Management and ten (10) years' progressive leadership overseeing public transportation infrastructure projects, including large‑scale capital improvements with budgeting responsibilities, and experience working with local and state government, preferably within Ohio. An equivalent combination of education/training and relevant experience will also be considered., • Procore and PMP certifications preferred., • Knowledge of principles, practices, policies, and laws associated with transportation and capital projects. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status Job Posted by ApplicantPro

(this position is remote but candidates must be based and able to work without restriction in the United States) What we believe In the past two years, more than a trillion dollars have been invested in software companies at record prices. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk? We believe a better way is possible – a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle – and that’s what we do. Our role We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. What we value You could be a good fit for Crosslake if you see yourself reflected in our guiding values: Service. We effect change by empowering others. Curiosity. We believe great advice starts with deep understanding. Credibility. Our expertise is earned and proven. Commitment. It’s our privilege to serve clients in their critical moments. Creativity. We are inspired by the constant pursuit of better. In this role you will: Work with our private equity and portfolio company clients, consulting on how to apply an information security vision and strategy in alignment with customer business objectives. Work with customers to assess and address information security risks. Interact with customers executives (EX: CIO, CTO, CEO, DPO) to understand and implement desired change in the customers organization. Assist in leading enterprise-wide cybersecurity operations teams, processes, and responses. Assist in managing customer security programs including the achievement and/or maintenance of key compliance initiatives such as SOC, ISO27001, NIST, PCI, and SOX. Execute and direct the identification, containment, mitigation, and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services. Represent Crosslake in industry cybersecurity forums and working groups, including sector-specific cyber threat intelligence communities. Work with customers to evaluate, implement, and secure key systems within their environment. Analyze and assess customer systems for security / risk exposure and provide business-prioritized remediation recommendations. Assist in handling the documentation, development, implementation, and maintenance of processes related to strong security and compliance controls in customer environments. Work with Operations teams to ensure security architectures are appropriately assessed and able to be supported. Work with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design. • Knowledge of legal and regulatory requirements, including the frameworks such as ISO27001, PCI, HIPAA, SOC, SOX, and NIST., • Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization., • Solid understanding of business management processes, including employing information security risk management and cybersecurity technologies, • Knowledge of application security, cloud security, encryption techniques, identity and access management, mobile security, network security, and virtualization security., • 15+ years securing organizations as an in-house team member or advisor / consultant in roles like: Chief Information Security Officer, Director / Manager of Information Security, Director / Manager of Compliance, Principal Security Analyst, Principal Security Engineer, Security Architect, • Demonstrated history of being able to successfully implement security controls within an organization., • Experience in leading within a fast-paced, complex organization., • CISSP or equivalent certification is preferred., • Ability to work from home (or an office of your choosing) and be self-directed, but also effectively collaborate with the team in both a remote and in-person capacity., • Strong technical acumen and technical horsepower, • Be willing to learn and take on new areas that may be outside of your initial comfort zone., • Passion towards making others great and making a high-performing team even better., • An action-oriented personality – you know how to get stuff done., • Great communicator to peers, clients, executive leadership, and boards, • Understanding customer objectives and driving results toward those objectives, • Ability to learn fast and on-the-job., • Responding effectively to rapid change in needs, processes, and technologies, • Ability to understand key concepts and communicate clearly and concisely, including technical details and processes., • Ability to collaborate effectively and build relationships at all levels, especially with senior leaders., • Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources., • Robust analytical, data processing, and problem-solving skills, • Proficiency in process formulation and improvement, • Strong analytical skills, including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives.Crosslake Technologies

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our _ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At _, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Maintain end-to-end accountability for customer satisfaction, retention, and operational efficiency as the function scales in a resilient healthcare environment. Customer Relationship and Success Management • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Represent the voice of the customer internally, ensuring feedback informs product improvements, operational processes, and strategic planning. Issue Management and Continuous Improvement • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

IT Systems Specialist FLSA Classification: Exempt Department: IT Reports to: Chief Executive Officer EEO Classification: Technical Summary/objective: The Systems Specialist is responsible for overseeing enterprise IT service management and service delivery practices, leading cybersecurity, and functioning as IT’s senior staff member—ensuring coordinated planning, budgeting, and execution across all technology functions. The IT System Specialist will provide a strong focus on Microsoft technologies ensuring the smooth operation, security, and maintenance of our IT systems, with an emphasis on Microsoft 365, Microsoft Defender, InTune, and resources in Microsoft Azure. Additionally, the IT System Specialist will provide support for business processes through designing basic solutions using the systems and tools in house. As a key member of our team, the IT System Specialist will also serve as Tier 4 support for escalated issues from our managed services provider and assist in the administration of various business platforms, including ERP, Payroll, and EMR systems. Essential Functions Vendor Management & Support • Manage relationships with external vendors and technology partners, negotiating contracts and ensuring the delivery of services that meet organizational needs and standards., • Oversee and validate vendor solutions such as EDR, AV, and MDM solutions., • Manage vendor KPI’s and metrics and hold vendor(s) accountable to service delivery expectations. Service Delivery and Management • Oversee IT service management across the organization, ensuring alignment with best practices and frameworks such as ITIL., • Actively drive continuous improvement of service delivery, support processes, and end-user experience., • Maintain an up-to-date view of the enterprise project portfolio, working with department leads to align roadmaps, manage interdependencies, and ensure strategic priorities are met. Microsoft Technology Management • Oversee the setup, configuration, and maintenance of Microsoft 365 services, ensuring optimal performance, security, and availability., • Oversee and participate as the highest-level system Administrator in all technology platforms (Microsoft Azure, EMR, etc.), • Set up and maintain resources in Microsoft Azure, including virtual machines, storage, and networking components. Business Process Support • Work closely with clinical, administrative, and compliance teams to align technology initiatives with organizational goals., • Troubleshoot complex technical problems related to Microsoft technologies and other business systems., • Assist in the administration of other business platforms such as ERP, Payroll, and EMR systems, ensuring their smooth operation and integration with other systems., • Review and manage IT vendor costs and approve monthly invoices. Miscellaneous Responsibilities and Compliance • Embrace the "other duties as assigned" mentality to support the diverse needs of a small company environment., • Assists in developing or revising policies and procedures as requested., • Maintain comprehensive documentation of IT systems, configurations, and procedures for reference and knowledge sharing. Supervisory responsibilities: This position does not involve any direct supervisory responsibilities. Budgetary/Fiscal Responsibility: Responsible for using resources wisely to support cost-effective operations. Compliance Responsibility: As an essential function, this position is responsible for complying with the Compliance Program as it applies to the individual job duties, the department, and the company. This position will exercise due diligence to prevent, detect, and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates, and/or agents. Policy and Procedure Interpretation and Development: Responsible for complying with all company and clinical policies and procedures. Participates in audit process as requested to ensure compliance with policies and procedures. Maintains confidentiality of privileged information and supports the employee’s and patient’s right to privacy. Work Environment/Schedule/Travel: Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made upon request to enable individuals with disabilities to perform the essential functions. Requires sitting and standing associated with an office environment as well as stooping and bending to file and maintain orderliness, mobility to complete errands. Must be able to assess, evaluate, and respond to urgent issues in a timely, competent manner. Must be able to function with frequent interruptions, accept change and able to prioritize activities when faced with competing demands. Education and experience: • Bachelor's degree in Information Technology or related field, • Knowledge of ERP, Payroll, and EMR systems administration is a plus., • At least one Microsoft certification in both Azure administration and Microsoft Security administration is preferred (i.e. AZ-104 or AZ-900; SC-200 or SC-400). Requirements Other Job Requirements: • Strong verbal and written communication skills are essential for interacting with colleagues, clients, and stakeholders., • Flexibility to adjust to changing priorities, tasks, and environments., • Proven experience in administering Microsoft 365, Microsoft Defender, InTune, and Azure., • Familiarity with Microsoft Power platforms (PowerApps, Power Automate, Power BI) and their application in workflow solutions., • Strong troubleshooting skills and the ability to diagnose and resolve technical issues efficiently, • Ability to work independently, manage multiple tasks, and adapt in a fast-paced, dynamic environment., • Strong problem-solving and analytical abilities.

Description The Finance Manager is responsible for overseeing the organization's financial operations, accounting functions, financial reporting, budgeting, treasury activities, and compliance requirements. Reporting directly to the Chief Operating Officer (COO), this role serves as a key financial business partner to leadership in both the United States and Europe. The Finance Manager will be responsible for fme US financial management and will work with the European Finance Team to support consolidated fme Group reporting, intercompany accounting, and other related alignment needs. This is a hands-on leadership role responsible for managing Accounts Payable (AP), Accounts Receivable (AR), payroll accounting, cash management, and financial reporting while supervising one Finance Assistant. The ideal candidate will possess strong accounting expertise, advanced SAP (Business by Design) proficiency, and experience working in an international business environment. Responsibilities Financial Reporting & International Finance • Prepare monthly, quarterly, and annual financial reporting packages for executive leadership., • Collaborate closely with the European Finance Team on consolidated reporting, intercompany accounting, reconciliations, and financial analysis., • Manage quarterly and annual intercompany reconciliation audits., • Support international financial reporting requirements and ensure consistency between U.S. and European entities., • Prepare ad hoc financial analyses and reports for leadership and corporate stakeholders. Accounts Receivable (AR) • Oversee customer invoicing, collections, cash application, and account reconciliations., • Monitor aging reports and proactively manage outstanding receivables., • Partner with project managers and sales teams to ensure accurate and timely billing., • Respond to client inquiries regarding invoices, payment status, and account balances. Accounts Payable (AP) • Oversee vendor invoice processing, approvals, and payment schedules., • Manage ACH and wire transfer payments., • Maintain vendor relationships and resolve payment inquiries., • Ensure accurate expense coding and proper allocation to budgets and cost centers. Accounting & ERP Management • Maintain accurate financial records and ensure compliance with GAAP and company policies., • Record and review all monthly accounting transactions, including revenue, expenses, payroll, intercompany activity, and treasury transactions., • Perform revenue recognition and related month-end adjustments., • Ensure integrity and accuracy of financial data across systems. Budgeting & Forecasting • Support development of annual budgets and periodic forecasts., • Analyze historical spending trends and develop financial projections., • Monitor budget performance and provide variance analysis to management. Treasury & Corporate Finance • Manage cash flow forecasting and treasury activities., • Administer profit distribution schedules, • Coordinate banking, insurance, and corporate finance activities., • Prepare supporting schedules and reports for corporate stakeholders. Leadership • Supervise and develop one Finance Assistant., • Review accounting work for accuracy, completeness, and compliance., • Establish priorities and provide guidance for daily accounting operations. Compliance & Audit • Ensure compliance with regulatory, tax, and corporate reporting requirements., • Support external audits and tax filings., • Maintain strong internal controls and accounting procedures. _ Requirements Education • Bachelor's degree in Accounting, Finance, or related field required., • CPA, CMA, or MBA preferred. Experience • 5+ years of progressive accounting and finance experience., • Experience managing Accounts Payable and Accounts Receivable functions., • Experience working within multinational or international organizations required., • Experience supporting intercompany accounting and consolidated financial reporting preferred., • Prior supervisory experience required. Technical Skills • Advanced proficiency in SAP (Business by Design) is required., • Experience with QuickBooks is required., • Strong understanding of ERP systems, financial reporting, and accounting controls., • Advanced Microsoft Excel skills, including pivot tables, lookups, and financial analysis., • Knowledge of revenue recognition principles. Core Competencies • Strong analytical and problem-solving skills., • Excellent communication and stakeholder management abilities., • High level of accuracy and attention to detail., • Ability to work effectively across international teams and cultures., • Strong organizational and time-management skills., • Self-starter capable of managing multiple priorities in a fast-paced environment. Benefits • Medical, Dental & Vision plans, • 401k with company match, • Life Insurance, Short & Long-term Disability Plans, • Paid Time Off (Vacation, Sick/Personal & Paid Holidays), • Employee Referral Program, • Training & Development & Company Retreats, • Wellness Resources/Employee Assistance Program, • Remote - must live in the US (preferable the East Coast due to time difference with EU). #LI-REMOTE

Help Scout builds software for relationship businesses — companies that earn loyalty through outstanding customer service. We’ve been on this journey since 2011, and today more than 10,000 companies use our platform to support customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a _ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business — and that every interaction, no matter who or what handles it, should feel like it came from someone who cares. That trust took a decade to build. Now it's the foundation for something bigger. The support industry is changing shape. AI will handle more of what support teams used to do. Seat revenue will compress. That's not a threat to manage — it's the condition we're designing for. Our path to $100M ARR runs through outcome-based products: resolutions handled, drafts sent, actions taken on behalf of a customer. The Agent pillar is how we get there. But here's what makes Help Scout's version different: our customers are compliance-driven, trust-cautious, and deeply invested in how their customers feel. They're not looking for AI that moves fast and breaks things. They need AI that earns its place — one step at a time, with evidence. The trust ladder we're building — from assisted drafts to autonomous answers to agentic actions — is a product philosophy as much as a roadmap. Your job is to make every rung feel inevitable. The Agents pillar owns all autonomous AI in Help Scout: the unified backend that powers Agent Drafts and AI Answers, Agentic Actions in connected systems, Docs automation, and workflow amplification. It's the most technically complex product area we have, and the most directly tied to how we monetize AI — resolutions, drafts, handoffs, each priced against outcomes rather than seats. You'll own the vision, roadmap, and execution for this pillar in partnership with engineering, and you'll sit at the intersection of product strategy, monetization design, and customer trust. You'll report to Scott Rocher, our Chief Product Officer. Note: This role is open to US-based applicants only. Own the full product roadmap for the Agent pillar — unified Agent backend, Agent Drafts, AI Answers, Agentic Actions, Docs automation, and workflow amplification Drive the consolidation of Drafts and AI Answers onto a single backend system, enabling the full Agent capability set to compound from a shared foundation Define the experience and configuration UX that moves customers up the trust ladder — from "let me review that draft" to "handle it without me" Shape how the Agent monetizes: resolutions, drafts, handoffs, and docs improvements are all outcome-priced surfaces; you'll own the logic for how customers experience and pay for each Partner closely with the Intelligence and Conversations PMs — Agent needs signals from Intelligence and coordination with Conversations to work as a coherent system, not a feature stack Spend real time with customers: understanding where they trust the AI, where they don't, and what would move them Work with GTM and CS to ensure the Agent story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap You have shipped AI-powered products and understand how they fail — not just how they work when they work You think in outcomes, not features. "Resolutions handled" and "drafts sent" are more interesting to you than "new settings page launched" You have strong monetization instincts. You can design a pricing surface that reflects real customer value and explain the tradeoffs when you can't You're technically fluent enough to build genuine trust with engineers — you don't need to write the code, but you can hold a meaningful conversation about system architecture and make better decisions because of it You know how to move customers along a trust curve: what confidence signals matter, how to sequence capability rollout, and when to hold back a feature because the experience isn't ready yet You're genuinely fluent with AI tools and treat them as part of your craft — for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of PM work You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours are spent on strategy and prioritization — defining what's next and what's not — not on driving the build You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward You've worked in B2B SaaS and understand the difference between building for support teams vs. building for end consumers Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. Our success relies on the quality and _ of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values _. Competitive salary and an internal, transparent salary formula based on market data Flexible time off – you choose the holidays and vacations that make sense for you 12 weeks of fully paid parental leave for all new parents, including adoption and foster care A home office stipend to help you get set up and productive A co-working stipend up to $300 a month if you choose to work out of your house A yearly professional development stipend of $1,800 to help you grow in your craft If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates _. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @_ email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

About Atria Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care in New York, South Florida, Los Angeles (2026), and through 24/7 telemedicine globally. Our multi-specialty team of 60+ top in-house physicians provides proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize lifespan and healthspan through meticulous screening, leading-edge therapeutics, and tailored interventions designed to prevent disease and detect it at the earliest possible stages. Each member's care is led by a dedicated Chief Medical Officer who collaborates with specialists in cardiology, neurology, pediatrics, women's health, endocrinology, integrative health, performance and movement, nutrition, and more. Through our nonprofit Atria Research Institute and Public Health Institute, we also work to accelerate the translation of medical breakthroughs and expand access to preventive care for as many people as possible. Atria Health is seeking a Technical Lead for our Platform Engineering team to build and maintain the foundational systems that power our product teams. This senior individual contributor role is responsible for leading the technical direction of our platform , including mentoring engineers and day-to-day execution, with a focus on EMR integrations (particularly Athena), caching strategies, and providing robust internal tooling and support for our domain product teams (Clinical Experience, Member Experience, and Care Delivery). You'll own the design and implementation of core platform services while acting as a force multiplier for engineering across the organization. • Languages: TypeScript, • Backend: Node, Express, • Frontend: React, • Infrastructure: Google Cloud Platform, • Database: MySQL, Redis, PostgreSQL, • Integrations: Athena EMR, Wearable Platforms, third-party healthcare APIs, • Tooling: GitHub, Sentry, Okta, Mixpanel, Omni Technical Leadership • Define and drive the technical vision for the Platform Engineering team, • Lead architecture decisions for integration patterns, caching infrastructure, and shared services, • Serve as a technical escalation point for complex platform challenges, • Conduct design reviews and ensure platform services meet reliability, performance, and security standards EMR Integrations • Own the design, implementation, and maintenance of Athena EMR integrations, • Build scalable, resilient integration patterns for clinical data synchronization, • Partner with Clinical Experience and Care Delivery teams to understand integration requirements and deliver solutions that meet clinical workflows Caching & Performance • Design and implement caching strategies to improve application performance and reduce external API dependencies, • Build and maintain caching infrastructure with appropriate invalidation patterns, • Monitor and optimize platform performance, identifying bottlenecks and implementing improvements, • Establish caching best practices and patterns for product teams to adopt Product Team Enablement • Act as a partner to product engineering teams, understanding their needs and providing platform solutions that accelerate development, • Build and maintain shared libraries, SDKs, and internal APIs that improve developer productivity, • Create documentation, examples, and guidelines for consuming platform services, • Provide technical guidance and support during product team integration efforts Cross-Team Collaboration • Work closely with DevOps to ensure platform services are deployed reliably and monitored effectively, • Partner with Security and Compliance to maintain HIPAA compliance across integrations and data handling, • Collaborate with Engineering leadership on platform roadmap and prioritization This role reports to the Senior Director of Engineering. This is a remote role with occasional travel to Atria locations. Compensation: $180,000-$250,000 (varies based on location) Required • 7+ years of software engineering experience, with 3+ years focused on platform engineering, integrations, or backend infrastructure, • Strong experience building and maintaining third-party API integrations at scale, • Proficiency with caching technologies (Redis preferred) and performance optimization strategies, • Deep expertise in TypeScript/Node.js and building backend services, • Demonstrated ability to lead technical initiatives and work effectively across multiple teams, • Excellent communication skills with the ability to translate complex technical concepts for varied audiences Preferred • Experience with healthcare integrations, particularly Athena EMR, Epic, or Cerner, • Familiarity with healthcare interoperability standards (FHIR, HL7, CCD), • Experience building internal developer platforms or shared services, • Background in designing systems for high availability and fault tolerance, • Understanding of HIPAA compliance requirements for healthcare data At Atria, we are proud to offer every member of the Atria team: • Excellent health and wellness benefits, 100% paid by Atria effective date of hire, • OneMedical membership for employees & dependents giving access to 24/7 virtual care, • Fertility & family planning, • Company-covered preventive health screenings through partner hospitals (Calcium score), • Fitness Perks including Wellhub +, • 401k contributions and 4% match starting after 6 months, • Flexible Time Off, • Continuing medical education (CME) and CEU support for professional licensure, • Time to give back and make an impact in underserved communities

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA. Strategic investors: Raised $137 million from top investors including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft. Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit _. We are seeking a Clinical Customer Success Executive with clinical and corporate experience to join our team. This role combines your nursing expertise with strategic customer success responsibilities, ensuring that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Nursing Officer. Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: A minimum of 5 years of clinical experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements Experience working with cross-functional teams in a fast-paced startup environment Strong background in project management. This is an in-office position. You must be local to the Palo Alto office or willing to relocate. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. Active Registered Nurse (RN) license from an accredited university.

For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance: Founded in 1995 as Angie’s List and rebranded in 2021 Global company with 9 brands in 8 countries and employees worldwide Homeowners have turned to us for 300 million home projects and counting Angi is seeking a Senior Director, Accounting to join our Finance & Accounting team. Reporting to the Chief Accounting Officer, this role stewards our operational accounting functions — including General Ledger and Close Management, Payroll, and Accounts PayableThe ideal candidate is a hands-on accounting leader who takes pride in running clean, accurate, and well-controlled processes at scale in a publicly traded company. About the team: Our Finance & Accounting organization sits at the center of how Angi operates. The accounting team is a collaborative group responsible for the integrity of our financial reporting and the efficiency of our close processes. This role sits within a tight-knit accounting leadership team with direct visibility to the CAO and CFO, and works cross-functionally with Finance, FP&A, Tax, Procurement, HR, Legal, and Technology on a regular basis. While this is a remote position, we are a global company and are looking for applicants located in eastern or central time zones to align with our team's working hours. What you’ll do: As Senior Director, Accounting, you will be the operational owner of multiple accounting functions and the primary driver of a timely, accurate financial close. You will lead a team of accounting directors, managers and senior accountants and ensure the integrity, consistency, and efficiency of accounting processes across all areas of responsibility. General Ledger Management Steward the accuracy and integrity of the general ledger across all operational accounting areas (excluding Revenue and AR) Lead the monthly, quarterly, and annual financial close process, maintaining accuracy while driving efficiencies Oversee journal entry review, account reconciliation, and variance analysis; establish and enforce consistent standards across the team Partner with FP&A, Tax, Revenue Accounting, and the international accounting team to support accurate consolidation and reporting Support software capitalization policy governance in partnership with Finance leadership Close Management Serve as the operational steward of the end-to-end financial close, coordinating across all accounting functions to ensure timely and complete period-end close Develop and maintain a detailed close calendar; track milestones, surface risks proactively, and drive accountability across the team Identify and implement process improvements through automation, standardization, and cross-functional collaboration Report close status and key metrics to the CAO on a regular cadenceSteward the accuracy and integrity of the general ledger across all operational accounting areas (excluding Revenue and AR) Balance Sheet Reconciliation Oversee the comprehensive balance sheet reconciliation program, ensuring all accounts are reconciled timely, accurately, and in accordance with company policy Monitor and drive resolution of aged or unresolved reconciling items; escalate as appropriate Serve as a primary point of contact for external auditors on various types of inquiries Payroll Accounting Provide accounting oversight for all payroll-related activity, including accruals, benefits, equity compensation, and payroll tax liabilities Partner with HR and Payroll Operations to ensure accurate recording and reconciliation of all compensation-related costs Manage payroll-related balance sheet accounts and support internal and external audits Cash Reconciliation Oversee the end-to-end cash reconciliation process across all bank accounts and payment platforms Ensure timely identification and resolution of reconciling items in collaboration with Treasury Maintain strong controls around cash accounting and reporting Accounts Payable Lead the AP function, ensuring accurate and timely processing of vendor invoices and employee expense reports Manage 1099 and other regulatory compliance requirements Enforce payment controls and segregation of duties; drive AP automation and process efficiency initiatives Oversee the accounting for all procurement activities, including Angi’s purchase order process and corporate card program. Partner with Procurement and Legal to ensure proper accounting treatment for contracts, spend commitments, and vendor arrangements Leadership & Team Development Manage, mentor, and develop a high-performing team of accounting leaders and staff across all functional areas Contribute to the broader accounting strategy and represent the function in cross-functional leadership forums Serve as a primary liaison to external auditors for all operational accounting areas during quarterly reviews and annual audits Support ERP upgrades, system implementations, and finance transformation initiatives Own SOX compliance, internal control documentation, and remediation efforts across all areas of responsibility Who you are: 12+ years of progressive accounting experience, with at least 4 years in a senior leadership role managing teams across multiple accounting functionstries CPA certification, with a Big 4 or large regional public accounting background Deep technical knowledge of US GAAP, with hands-on experience across GL, close management, payroll accounting, cash and accounts payable. Prior experience in a publicly traded company with SOX compliance responsibilities A strong track record of driving operational efficiency, close accuracy, and process consistency at scale Strong leadership and people development skills, with the ability to build a high-accountability team culture that embraces the use of AI Excellent communication and cross-functional collaboration skills Proficiency in ERP platforms (NetSuite experience is preferred) Nice to have: Experience in technology, marketplace, or home services industries Exposure to multi-entity or multi-currency accounting environments Compensation & Benefits: The base salary band for this position ranges from $175,000-$240,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location. This position will be eligible for a competitive year end performance bonus & equity package Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

OUR COMPANY HCEsquared® is a leading healthcare solutions platform developed by healthcare specialists for healthcare specialists to elevate patient care. We serve our community of clinicians by delivering practical clinical and non-clinical content through digital and in-person connections. We provide our clinicians with solutions to serve their patients through onsite and digital educational content based on the newest and best therapies and techniques from respected thought leaders in the field of dermatology as well as services to enhance their career trajectories. Our offerings have been proven to enhance clinician confidence, demonstrated by our exceptional audience and partner retention rates for our ecosystem. For more details on our clinician offerings and continuing medical education, please visit our portfolio companies on the website. Our conferences can be viewed at WHY JOIN HCESQUARED®? At HCEsquared®, our mission is simple: elevate patient outcomes by elevating the people who deliver care. When you join us, you become part of a team that blends healthcare expertise, educational excellence, and a shared commitment to making a measurable impact. Meaningful Work Your contributions directly strengthen the skills and performance of healthcare professionals. Your work ultimately improves patient lives. Growth-Driven Culture We develop our people through coaching, stretch assignments, and opportunities to lead. Your professional growth isn’t a perk, it’s a priority. Values-Led Teamwork You’ll collaborate with high-performing colleagues who care about integrity and continuous improvement. Empowered Innovation We encourage new ideas and give you the autonomy to innovate and improve processes. Flexibility With Accountability Remote work creates the flexibility you need while maintaining the high expectations for performance, communication, and ownership. THE ESSENTIALS This role is best suited for individuals who thrive in a fast-paced, entrepreneurial environment and bring a proven track record of delivering results through strong partnership and influence. • Vision – the ability to zoom out, define what “good” looks like, and clearly communicate that direction across and beyond the organization., • Strategic problem solving – the ability to translate vision into action by breaking complex opportunities or challenges into simple, executable strategies., • Grounded Leadership – the ability to lead with confidence in direction while demonstrating humility in execution, taking ownership, seeking input, and adapting as new information emerges., • Accountability and collaboration – the ability to take ownership of outcomes while motivating others to work effectively across the organization and setting clear expectations., • Grit – the willingness and ability to overcome challenges, move beyond ideas, and consistently drive results. JOB DESCRIPTION Title: Principal Solution Software Engineer Reporting To: Chief Digital, Technology & Data Officer (CTDO) Location: Remote (U.S.) Applicants must be legally authorized to work in the United States. HCEsquared® does not sponsor or assume sponsorship of employment visas. ROLE SUMMARY We're hiring a Principal Solution Software Engineer to bridge product vision and engineering delivery on a platform built to scale across medical specialties. HCEsquared® is a PE-backed healthcare education platform — currently focused on dermatology — that connects pharmaceutical sponsors to verified clinical outcomes and powers AI-driven content at scale. Our engineering teams, internal and contracted, need requirements translated into precise technical specifications before code is written. That translation is your job. You will own the space between the whiteboard and the pull request: turning product requirements into technical designs, integrations into working systems, and ambiguous problems into solutions that ship. You catch design flaws before they become production incidents and make sure engineering always has what it needs to build with confidence. We ship through AI-assisted development — person-agent pairs using tools like Claude Code. You'll be fluent in that model and help set the standard for how it's used. ACCOUNTABILITY • Solutions meet documented requirements with zero critical post-deployment defects from design or requirements gaps, • All platform integrations operational, documented, and maintainable, • Specifications complete and feasibility assessed before any sprint commitment, • Documentation, integration maps, and runbooks current at all times, • Engineering teams always have what they need to build with confidence, • Contribute to a reliable, scalable, integrated platform serving HCPs and pharmaceutical sponsors RESPONSIBILITIES • Translate requirements into technical specifications. Partner with product, design, and commercial stakeholders to define the technical approach, assess feasibility, and document specs engineering can execute without ambiguity., • Design integration architectures for new platform capabilities and third-party systems — CRM, event management, marketing automation, CMS, LMS, and data platforms. Ensure every design fits the broader platform, AWS environment, and Snowflake data strategy, and extends across new specialty markets., • Own assigned solutions from design through production. Coordinate engineering teams, vendors, and stakeholders, and enforce a definition of done that covers code review, testing, analytics instrumentation, and documentation., • Lead technical design review. No significant feature or integration enters engineering without a validated prototype and reviewed specification., • Own third-party tool and API integrations across the platform — evaluate, define requirements, and keep them documented and maintainable., • Own the technical documentation layer: architecture diagrams, integration maps, API specs, and operational runbooks., • Provide build-vs-buy assessments for new tools and platform decisions, with evidence-based recommendations to the CTDO. REQUIREMENTS • Demonstrated leadership essentials as described above, • 4-year degree from an accredited academic institution, • 7+ years in solution engineering, technical product management, software architecture, or a senior IC engineering role, • Proven ability to write precise technical specifications engineering can execute without architectural ambiguity — this is core to the role, • Strong experience integrating third-party systems via REST APIs, webhooks, OAuth 2.0, and SAML 2.0 across a modern SaaS stack, • Web application architecture fluency at the level of a senior technical reviewer — ideally Next.js or React with AWS-hosted backend services. You don't need to be the primary developer, but you must assess architectural decisions, review PRs meaningfully, and understand impacts on performance, cost, and data integrity, • Integration and architecture experience with headless Next.js, CMS, LMS, CRM, marketing automation, and event management platforms — not just as a user, • Strong QA, testing, and documentation discipline — runbooks, integration maps, and architecture diagrams are default deliverables, • Comfort working in an AI-assisted development environment (GitHub Copilot, Claude Code, or equivalent) is expected. We ship through person-agent pairs and you'll help set the standard, • Healthcare or regulated industry experience preferred; familiarity with HCP platforms, pharma compliance, or medical education tech is a differentiator. Experience building integrations that generalize across markets or specialty areas is a plus SALARY & BENEFITS This is an opportunity to do meaningful work, grow your impact, and continue developing your expertise within a high-performing, mission-driven organization. Salary is commensurate with experience and qualifications. HCEsquared® offers a comprehensive benefits package designed to support the health, flexibility, and professional growth of our team, including: • Fully remote work environment with a flexible time off policy, • Dedicated professional development support, including reimbursement for approved learning and development activities., • Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans, • Employer-paid life insurance, short-term disability, and long-term disability coverage, • 401(k) retirement plan with company matching, • Cell phone reimbursement for business use, • Home office stipend to support a productive remote setup

SUMMARY OF RESPONSIBILITIES The Client Manager is responsible for managing the revenue cycle processes for physician practices and ambulatory surgical centers. The Client Manager will analyze the financial health on a monthly basis to identify reimbursement trends, patterns of denials, and develop an intimate understanding of the factors that are contributing to the financial performance. ESSENTIAL FUNCTIONS • The Client Manager is responsible for the coordination of the Revenue Cycle Department, which includes billing and collection activities., • Responsible for overseeing eligibility, pre-authorization, time of service collections of co-pays and deductibles, coding of services, and reporting., • Reviews, revises, and/or implements policies and procedures within the department to ensure that best practices are followed in both the billing and collections functions, while remaining in compliance with federal/state laws, rules, and regulations as well as third party contracts., • Oversight of charge entry, claim submission, payment posting, denials management, bad debt and collections, appeals processing, credit balance resolution, and accounts receivable management. This includes being responsible for monitoring the productivity of all staff members- in person and those who work remotely., • Generates billing and collections data that supports finance and business operations and produces pricing and coding feedback that will optimize reimbursement., • Provides strategic guidance and analysis of the revenue cycle service line., • Reviews, designs, and implements processes surrounding third party payer relationships, collections, and other financial analyses to ensure clinical revenue cycle is effective and properly utilized., • Ensures all billing and collection practices are appropriate and align with payer policies and guidelines., • Identifies payer trends and reimbursement issues that can negatively impact the revenue cycle., • Utilizes data analysis, report writing and electronic data retrieval skills to extract, compile and present clear and concise information., • Maintains an understanding of coding rules and guidelines; utilizes coding and claims processing knowledge and resources to identify possible risks and revenue opportunities related to coding., • Collaborates with the Company’s external CPAs and Chief Legal Officer to ensure compliance with regulatory requirements., • Identify and correct workflow issues to help optimize revenue., • Works with Director of Practice Management and ASC Administrator regarding any front desk or clinical workflow issues that may impede revenue cycle., • Works with collection vendors on accounts that are deemed delinquent., • Monitors A/R to include oversight of days in A/R, gross billings, gross collections, net revenue, percent of collections to net revenue, monitoring and management of denial rates and denial categories related to activity., • Develop metrics and benchmarks for billing and accounts receivable., • Oversees and directs the creation and continual improvement of departmental procedures and best practice tools for billing, reimbursement, and collections., • Responsible for departmental specific training of employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems., • Adheres to professional standards, company policies and procedures, and federal, state, and local laws and regulations., • Works to reduce charge holding, rejections, missing information, and denials reports., • Prepares billing reports summarizing billings, adjustments, and revenues received., • Evaluates clients billing needs., • Responsible for creating and educating clients on best practice workflow., • Responsible for data base setup content in the software to ensure best billing practices workflow., • Responsible for coordinating all practice billing activities with physician practice and RCM billing teams., • Works closely with the Implementation Team assigned to ensure proper system build and billing set up., • Responsible for processing clearing house enrollment and assisting the physician practice to set up EFTs as desired., • Ensures that the client’s system is set up correctly and trains staff on PrognoCIS software based on their workflow using billing best practices., • Responsible for daily tracking of operational elements of physician practice to include encounters (open/closed), timely claims processing, accurate payment posting, monitoring of un-posted payments, billing questions, clearinghouse reports, weekly go-live follow up., • Establishes and maintains working relationships with physician practice., • Makes workflow recommendations to both customer and internal RCM team to improve back-office operation., • Responsible for denial management process and reporting for assigned practices., • Responsible for accounts receivable process and reporting for assigned practices., • Creates Month End Reporting and submission to provider practices., • Responsible for researching, documenting, and training billing teams on specific insurance, coding, and documentation requirements., • Responsible for researching and sharing billing information pertinent to States and Insurances. Requirements CORE COMPETENCIES • Excellent oral, written, interpersonal, communication and presentation skills., • Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels., • Highly organized with the desire and ability to effectively track projects from start to finish., • Must be able to manage multiple projects simultaneously., • Ability to work in a team environment as well as independently and with little to no supervision., • Demonstrate consistent reliability, integrity, and dependability., • Setting and achieving high goals and standards of performance., • Strong eye for detail, accurately inputting data., • Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing., • Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, familiarity with HIPAA rules. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS • Minimum 3-5 years medical billing experience., • Certified Professional Coder., • Family Practice experience required., • Pain Management Experience is a plus., • ASC billing is a plus., • Experience in eligibility verification, ERA, familiarity with HIPAA rules., • Knowledge of billing workflow., • Ability to work in a fast-paced work environment., • Sound analytical and problem – solving skills., • Ability to make decisions and work independently., • Basic computer skills and familiarity with Microsoft Office Tools.

Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. We are seeking a Sr. Product Manager to augment the customer and market needs and contribute to the vision, strategy, development and execution of our SMS, MMS, Voice and RCS communications platform. This role will report directly to the Chief Technology Officer (CTO) and will also work closely with the CEO, and other members of the leadership team as needed. The ideal candidate will be instrumental in collaborating with the CTO to help shape the product roadmap and run product operations, ensuring product excellence, and delivering innovative solutions that meet the evolving needs of enterprise customers and partners, and keep TrueDialog at the forefront of innovation. The ideal candidate will act as the crucial bridge between product development, sales, and marketing. He/she will have a strong understanding of the technology and work closely with the product owners, to effectively translate timelines and product details to marketing and sales, and also translate market and customer needs into requirements for the product owners. Key Responsibilities • Product Operations Leadership, • Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products, • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends., • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features., • Partner with the CTO to align product initiatives with technical architecture and scalability plans., • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity., • Execution & Delivery, • Work closely with the tech team to deliver high-quality product releases., • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance., • Drive prioritization and resource allocation across competing initiatives., • Customer & Market Insight, • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements., • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation., • Leadership & Collaboration, • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence., • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations., • Collaborate closely with engineering leadership to balance speed, scalability, and compliance., • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency, • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation., • Build a unified product culture that values knowledge-sharing and collective accountability., • Marketing Partnership, • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications., • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers., • Documentation & Knowledge Management, • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates., • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards., • Proven experience (6+ years) in product management, ideally at communications, SaaS, or messaging platform start-up or earlier stage founder-led companies., • Strong understanding of SMS/MMS technologies, carrier ecosystems, APIs, and compliance frameworks. Knowledge of RCS a plus, • Demonstrated ability to translate technical concepts into successful business outcomes for diverse audiences., • Track record of leading cross-functional teams and delivering products at-scale., • Excellent communication, stakeholder management, and executive presentation skills. The ideal candidate can effectively translate highly technical concepts into valuable content for the marketing and sales teams., • Analytical mindset with experience in data-driven decision-making and customer-centric product design., • Adept at navigating complexity, rapid decision cycles and evolving priorities., • Proven ability to translate founder intent into executable product plans while balancing structure, delivery discipline, and business outcomes., • Proactive, independently goal-driven, high integrity, highly organized., • Negotiation skills, particularly in reconciling diverse perspectives in the organization., • Advanced experience with Jira & Confluence and other products in the Atlassian ecosystem. Preferred Qualifications • Experience with US and Canadian messaging regulations (e.g., TCPA, carrier compliance)., • Background in enterprise SaaS or B2B communications platforms., • Familiarity with cloud infrastructure (Azure, AWS) and API-first product design., • Prior experience with CRMs such as Salesforce, HubSpot, Microsoft Dynamics, • Master’s in Product Management (MPM) or advanced degree in technology, business, or related field., • Prior product leadership experience and certifications, • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans. This is an opportunity to shape the future of enterprise SMS communications in a high-growth environment including direct collaboration with the CTO and executive leadership team., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative culture of innovation, compliance, excellence, and customer impact. This is a forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team

GiveWell is a research organization that identifies and funds cost-effective giving opportunities, focusing on global health and well-being. Our work is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We’re looking for a Senior Accountant to own complex accounting areas at GiveWell, primarily focused on revenue reconciliation and grants recognition. You’ll bring deep expertise to complex reconciliations, serve as a thought partner to our Controller on process improvements, and act as a mentor to junior staff—all in service of an organization that moves large amounts of money conscientiously and transparently. You’ll be joining our growing Finance team and reporting directly to our Controller. Why we’re hiring this role right now: GiveWell has grown from directing $1.5 million in 2010 to directing more than $400 million in 2025, and we’re building our finance team to match that scale and prepare for additional growth in the coming years. Our Controller joined earlier this year, and we’re now making the team’s foundational hires to shift from outside contractors to a strong in-house finance team. Specific duties include: • Owning revenue reconciliation. You’ll reconcile donations from several payment platforms including bank deposits, securities, and cryptocurrency to a CRM system for the purpose of general ledger uploads and ultimately regranting to charities., • Preparing the quarterly grants reconciliation. You’ll perform our quarterly reconciliation from the general ledger to our grants database, which ensures liabilities are accurately recorded, grants are correctly attributed by grantee, funds are allocated properly from our Top Charities and All Grants Funds, and that our net asset rollforward reconciles., • Assisting with higher-complexity close processes. You’ll participate in close processes beyond revenue and grants by reconciling investments and recording entries for more complex areas such as lease amortization, intercompany grants, and accrued vacation., • Supporting audit and tax compliance. You’ll draft portions of the financial statements and related footnotes, prepare Form 990 support documents, and work closely with our auditors and 990 preparers alongside the Controller., • Driving process improvement. You’ll help update our workflows, particularly around the grants reconciliation process, serving as a thought partner to the Controller on how we build a more efficient and scalable finance function., • Mentoring the Staff Accountant. You’ll serve as a go-to resource and sounding board as they grow in their role. The strongest candidates will have 4+ years of experience owning and improving technical accounting workstreams, such as revenue reconciliation, fund accounting, and financial reporting. We expect that high-quality candidates will have all of the characteristics listed below: • 4+ years of financial/accounting experience, • Licensed CPA, • Experience with US-based non-profit accounting, such as fund accounting, • Expert Excel skills. You always know when there is a formula to be used, you are a pivot table pro, and you leverage conditional formatting, filters, and other tools to make your work efficient and legible, • Proficiency with:, • Common accounting systems (we currently use Sage Intacct, Salesforce, and Bill.com), • Supporting financial audits, including supporting drafting financial statement footnotes, • Preparing and reviewing 990s, • Comfort exercising independent judgment on technical accounting questions and knowing when to escalate, • Highly organized. You’re meticulous in how you prepare, document, and track your work. You love a close checklist and clear documented procedures for each workstream, • Strong detail orientation. You bring accuracy and care to your work, • Curiosity. You’re always trying to understand how a process can be improved and take initiative to do it, • Strong communication. You write and speak legibly and accurately, calibrated to your audience We also think these preferred characteristics will help you do well in the role at GiveWell: • Alignment with our and passion about GiveWell’s, • Experience in both public accounting (Big 4 or similar) and nonprofit or mission-driven organizations, • Experience mentoring or informally supporting junior staff, • Comfort working cross-functionally with non-finance colleagues and communicating complex accounting concepts clearly to non-accountants, • Compensation:, • NYC or the San Francisco Bay Area: $135,500, • All other US locations: $123,000, • International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally denominated currency., • Location: GiveWell’s staff work primarily remotely within the US and abroad. This position is eligible to work fully remotely., • Offices: You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC; or London, UK. We’ll cover relocation expenses for candidates who wish to move to work in-person in NYC or Oakland., • International work: Although we strongly prefer US-based candidates for this role, we are open to exceptional candidates in Canada or the United Kingdom on a case-by-case basis. A successful candidate will need to commit to a work schedule that has some overlap with American working hours and the schedules of key coworkers., • Flexibility: We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another., • Visa sponsorship: If you are already working in the United States on a work visa and wish to remain in the US, we’ll do our best to sponsor it. For this role, we can currently only hire team members based in the UK, Canada, or the United States who have prior work authorization. Please note that government entities and policies ultimately dictate our ability to sponsor visas., • Benefits: A few highlights of our _ offerings:, • Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents), • Four weeks of paid time off per year plus an annual summer break, • 16 weeks of fully paid parental leave, • Ergonomic home workstations or coworking space memberships, • 403(b) retirement plan for US team members, • Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for US based staff), • Travel: GiveWell hosts “Visit Weeks” twice a year in our Oakland, California office and up to two annual departmental retreats. Attending these in-person opportunities will be important to fulfilling the goals of this role. Occasional additional travel may be helpful for conferences or recruiting events, • Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date, • Application deadline: We don’t currently have an application deadline. If that changes, we’ll update the posting. We’re reviewing applications on a rolling basis, so we recommend applying as soon as possible We expect you may want to know the answers to the following questions before you apply: What is the Finance team like at GiveWell? We approach accounting as more than keeping the books. It’s how GiveWell demonstrates the integrity and transparency that our donors and grantees rely on. We are at an exciting and important moment: building out the processes and systems that will allow our finance function to operate with accuracy and efficiency at scale. You’ll not only execute core accounting work with care and attention to detail, but also help us envision and build a better function, identifying where we can streamline, improve, and do things smarter as we grow. You’ll own meaningful work from day one, contributing to close processes, fund accounting, audit preparation, and more, all in service of an organization that moves large amounts of money carefully and transparently. This role is cross-functional by nature: you’ll need to communicate clearly with non-finance colleagues, navigate a growing and evolving organization, and look for ways to improve those processes and relationships as we build out the function. Our finance team is currently small but growing. We’re hiring a Senior Accountant and Staff Accountant, who will work alongside external contractors and our Controller to ensure the function operates with the accuracy and transparency GiveWell is known for. How does this role interact with other teams at GiveWell? Due to this role’s focus on donation and grants reconciliation, you’ll work closely with other Operations teams such as Gift Processing and Grants Administration. You may also collaborate with colleagues on Research Operations, Legal, and Philanthropy. This gives you the opportunity to learn from other teams and collaborate on process improvements outside of the Finance team. Who would do well in this role? You take pride in accuracy and find genuine satisfaction in getting the details right. You’re proactive, take ownership of your work, and thrive in a collaborative, evolving team. You’re a fast learner who can navigate ambiguity and help improve processes as the organization grows. You have a low-ego approach: you welcome feedback and care more about getting it right than being right. You’re aligned with GiveWell's _. What are some reasons I may not like this role? This role may not be a good fit if you prefer a highly structured environment with rigid processes and clear answers at all times. If you’re uncomfortable with open-ended projects or shifting priorities, or if cross-functional collaboration and supporting internal stakeholders isn’t something you enjoy, this role may not be the right match. Additionally, GiveWell embraces a culture of ongoing, direct feedback that isn’t limited to formal performance review cycles or filtered through a single reporting relationship. If you’re only comfortable receiving feedback in structured, periodic settings, GiveWell may not be the right fit for you. What does growth look like in this role? GiveWell’s finance function is still being built, and your growth will be tied directly to that. As the team and organization scale, you’ll have increasing opportunities to take on more complex and strategic projects, such as owning a process end-to-end, leading a system improvement, or taking on additional technical areas. For those interested, there may be a path toward a management role as the team expands, but there isn’t currently a set timeframe for that. In the meantime, there’s no shortage of opportunities to deepen your expertise, own meaningful improvements, have a real impact on GiveWell’s mission, and help shape a best-in-class nonprofit finance function. What does the hiring process for this position entail? We’ll use a combination of interviews and a work trial to assess the qualities described above. Our basic plan for the hiring process is listed below. If you move to step 2, you’ll be in touch with a member of our recruiting team who will quickly answer any questions about logistics and timelines. • Submit your application below. You don’t need to write a cover letter—we deliberately turned off the cover letter upload field; we only need you to answer our application questions., • 30-minute introductory conversation with our Talent Acquisition Team, • Take-home assessment, • 90-minute interview with GiveWell’s Controller (the manager for this role), • 75-minute values interview, • 30- to 45-minute interview with GiveWell’s Chief Operations Officer, • Reference checks, • Offer GiveWell is dedicated to finding and funding outstanding giving opportunities in global health and development, sharing the full details of our analysis with everyone for free. Our giving funds enable donors to contribute to the most impactful and cost-effective programs our researchers identify. Since 2007, we’ve directed over $2.6 billion to cost-effective programs and interventions. In the last two years, we’ve made more than $500 million in grants. GiveWell is one of the world’s largest private funders of global development efforts, and we estimate that the funding we’ve directed will save more than _. GiveWell is most well-known for recommending a small number of , which currently support , , , and . However, most of our research capacity is devoted to programs. GiveWell grants have: • Helped governments to implement high-impact health programs, like in India and for pregnant people in Zambia and Cameroon., • Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support and to ., • Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the and to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we _ to provide diarrhea treatment to children in Nigeria that we co-designed with CHAI through the Incubator program., • Tested our assumptions through further research, including studies on , , and _. We never take for granted that GiveWell’s work is good for the world. We make our reasoning public and transparent so others can challenge it (sometimes we even ). We go to unusual lengths to check our assumptions and assess our impact, including and to address our uncertainties and insisting that our grantees conduct rigorous monitoring and evaluation. We our _ when the evidence demands it. We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway. GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records. By submitting an application, you acknowledge that you have read and consent to GiveWell’s . By completing an application exercise, you acknowledge and assent to .

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA. Strategic investors: Raised $137 million from top investors including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft. Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit _. We are seeking a Clinical Customer Success Executive with clinical and corporate experience to join our team. This role combines your nursing expertise with strategic customer success responsibilities, ensuring that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Medical Officer. This role will sit remotely to support clients we have in the area and be expected to travel onsite as needed to engage in person. Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: A minimum of 5 years of clinical experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements Experience working with cross-functional teams in a fast-paced startup environment Strong background in project management. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. Active Registered Nurse (RN) license from an accredited university.

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale. Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA. Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems. World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes. For more information, visit _. We are seeking a Customer Success Executive with health systems experience to join our team. You will ensure that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Medical Officer. This role will sit remotely in the New York, NY area and serve local and surrounding clients as needed. It will be required to travel onsite to the client's location regularly. Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: A minimum of 5 years of health systems experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives. Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements. Experience working with cross-functional teams in a fast-paced startup environment. Strong background in project management. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. Active Registered Nurse (RN) license from an accredited university. *Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @_ email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA. Strategic investors: Raised $137 million from top investors including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft. Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit _. We are seeking a Clinical Customer Success Executive with clinical and corporate experience to join our team. This role combines your nursing expertise with strategic customer success responsibilities, ensuring that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Nursing Officer. Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: A minimum of 5 years of clinical experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements Experience working with cross-functional teams in a fast-paced startup environment Strong background in project management. This is an in-office position. You must be local to the Palo Alto office or willing to relocate. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. Active Registered Nurse (RN) license from an accredited university.

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA. Strategic investors: Raised $137 million from top investors including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft. Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit _. We are seeking a Clinical Customer Success Executive with clinical and corporate experience to join our team. This role combines your nursing expertise with strategic customer success responsibilities, ensuring that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Medical Officer. This role will travel locally to one or a few clients in the area to be onsite as needed. Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: A minimum of 5 years of clinical experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements Experience working with cross-functional teams in a fast-paced startup environment Strong background in project management. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. Active Registered Nurse (RN) license from an accredited university.

Description TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage. Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure. If you’re ready to help shape the future of enterprise storage, we’d love to connect. Position Overview: The Vice President of Customer Success & Global Support Services, reporting to the Chief Operation Officer, is responsible for leading and unifying TrueNAS’s global customer support, customer care, and professional services functions across the full customer lifecycle, from onboarding and adoption through renewal, expansion, and retention. This executive role ensures a consistent, high-quality customer experience across all touchpoints, while maintaining cost-to-serve discipline and operating within approved budgets, serving as the senior escalation authority for critical accounts and a key voice of the customer within the business. This is a U.S.-based position, with a strong preference for the individual to be located in Campbell, CA. Base Pay Range The on-target-earnings of this position is $200,000 to $350,000 USD annually. Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment. TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. Expected Posting Timelines This position will be open for a minimum of 5 days, a maximum of 90 days. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Executive Leadership & Strategy: • Define and execute a multi-year strategy for global Support and Customer Care operations, driving digital transformation, self-service adoption, and support automation to scale the organization efficiently while reducing cost-to-serve and improving gross margin contribution to achieve world-class service standards. • Act as the primary executive contact representing customer interests across the business., • Partner with Operations, Engineering, Product, and Sales leadership to support growth and adoption., • Establish clear expectations for product capabilities, service delivery, and customer outcomes, including customer retention, renewal execution, and expansion opportunities in partnership with Sales., • Partner with Sales on renewals and expansions while maintaining clear ownership boundaries, governance, and alignment on account strategy and commercial execution., • Operate within approved annual budgets and workforce plans; all headcount increases, promotions, and compensation adjustments must follow companywide Finance and HR governance processes. Customer Support & Technical Operations: • Oversee global technical support operations for all TrueNAS products and platforms., • Oversee 24/7 global support delivery, ensuring the consistent achievement of world-class Customer Satisfaction (CSAT) and Customer Effort Score (CES) targets. Drive the evolution from reactive to proactive and predictive support models., • Serve as the executive escalation point for critical customer accounts and high-severity incidents., • Ensure customer and product SLAs are met or exceeded., • Own customer health frameworks, including segmentation, risk identification, and proactive churn-prevention strategies for enterprise and strategic accounts. Professional Services & Partner Management: • Lead the Professional Services organization, including onsite deployments and advanced engagements, with accountability for utilization, margin, and delivery efficiency., • Manage key partners and vendors supporting customer deployment and services., • Establish and maintain certification programs for partners and customers deploying TrueNAS products., • Ensure services align with customer expectations and product capabilities, and support long-term customer value realization, renewals, and expansion outcomes. Cross-Functional Alignment & Product Expectations: • Work closely with Engineering, Hardware, Product, and Sales teams to align customer expectations., • Represent customer needs, product performance, and product quality in executive planning., • Drive feedback loops between customers and internal teams to improve reliability and supportability. Process, Systems & Quality Management: • Drive continuous improvement of support processes, leveraging AI/ML, self-service portals, and robotic process automation (RPA) to optimize workflows and significantly reduce customer effort and time-to-resolution (TTR)., • Ensure operations are managed through Salesforce, SAP, and other internal enterprise systems., • Own ISO, QMS, and support-related compliance standards on behalf of the customer care organization., • Advocate for root-cause analysis and corrective actions for recurring customer and product issues. Metrics, Reporting & Operational Excellence: • Define, monitor, and enforce a balanced scorecard of KPIs, focusing on both lagging indicators (e.g., SLA, CSAT) and leading indicators (e.g., self-service adoption, case deflection rate, first contact resolution), alongside financial metrics including cost-to-serve, support margin, and budget adherence, as well as customer retention, renewal rates, churn, and net revenue retention (NRR) as a primary success metric., • Provide regular executive-level reporting on support health, customer risk, and improvement initiatives, • Use data-driven insights to guide operational and strategic decisions., • Provide quarterly executive and Board-level reporting on customer health, retention risk, renewal outlook, and strategic accounts., • Forecast renewal and retention risk in partnership with Finance and Sales, including early-warning indicators and mitigation plans. Travel: • Willingness and ability to travel up to 25% as required to support business, customer, and team needs. Confidentiality: • Handle sensitive and confidential information with the utmost discretion and integrity. Education and Experience We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career. • Bachelor’s degree in Engineering, Computer Science, Business Administration, or equivalent experience., • 10+ years of experience leading teams in a customer-facing or operational role, with at least 5 years operating at a VP or equivalent executive level in a high-growth, enterprise B2B software or hardware company with direct accountability for customer outcomes., • Previous experience at a mid-size technology company is preferred, • Ability to multitask, prioritize, and work effectively under pressure in a fast-paced environment with competing operational and strategic demands., • High level of professionalism, discretion, and emotional intelligence when engaging with executives, customers, and Board-level stakeholders., • Extensive experience supporting and operating within enterprise data storage and IT networking organizations or similarly complex enterprise infrastructure environments., • Demonstrated success in scaling a global support organization (3x-5x growth) while simultaneously improving key quality metrics (CSAT, CES) driving customer retention, and lowering cost-to-serve., • An equivalent combination of professional experience and demonstrated leadership capability that delivers the knowledge, skills, and abilities described above., • Excellent verbal and written communication skills, with the ability to engage effectively with executives, customers, and cross-functional teams, • Ability to manage complex and critical customer situations both with the customers and with internal teams., • Excellent organizational and managerial skills, • Ability to build trusted and proactive relationships with major TrueNAS accounts, • Proven ability to set long-term strategic goals and translate them into actionable plans, • Ability to build, motivate, and lead high-performing, globally distributed teams, • Strong analytical and problem-solving skills, with a data-driven approach to improving customer outcomes, • Ability to manage multiple priorities and initiatives in a fast-paced environment, • Strong business acumen with experience aligning customer success initiatives to company objectives, including renewals, expansion outcomes, and net revenue retention (NRR) in enterprise B2B environments., • Strong financial acumen, including experience managing operating budgets, headcount planning, and cost optimization in global support organizations., • Strong Experience in Digital Transformation for Support: Proven track record of successfully implementing large-scale support automation (AI/ML chatbots, routing) and advanced self-service strategies to drive case deflection and scale operations., • Customer Effort Reduction Focus: Deep understanding of modern support metrics (e.g., Customer Effort Score, Net Promoter Score) and a proven ability to design service experiences that prioritize ease of use for the customer., • Vendor and Technology Management: Extensive experience selecting, integrating, and managing complex support technology stacks, including CRM (Salesforce/SAP), knowledge management systems, and emerging support tools., • Global Support Model Design: Expertise in designing and managing scalable, resilient 24/7/365 global support models that effectively utilize follow-the-sun strategies and leverage resources across multiple international sites (U.S., Manila, etc.) Equal Employment Opportunity: iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production. We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale. A few things you should know: • Our mascot is a rock, • We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad), • We have a designated Chief Emoji Officer - they are vital to our success!, • We like software that’s serious and culture that’s not Most people skim to 'requirements' and bounce. You're actually reading this. That's the kind of thoroughness we respect, or you're just procrastinating. Either way, same same and you should keep reading. Our Customer Data team builds the systems that ensure customers see fair, clear billing and reliable consumption data. We handle billing, metering, limits, and usage tracking—the systems that make sure every byte is counted correctly and every invoice is accurate. Our systems must be correct, explainable, and defensible under real-world conditions: traffic spikes, partial failures, customers changing behavior mid-stream, and someone always asks: "Why does my bill look like this?" When things work, nobody notices. When they don't, suddenly everyone has opinions about distributed data systems. Is the bug due to caching? You'll be the one who actually knows. • Build the billing backbone: You'll maintain and evolve our billing and metering infrastructure—Stripe Orb integrations, usage aggregation systems, and everything that turns traffic into invoices. Accurate invoices. The kind customers don't dispute., • Track everything that matters: You'll build event tracking pipelines for traffic events, session logging, and usage patterns. You'll develop traffic inspection systems for compliance and analytics. Every request counted, every session tracked, no "lost" data explaining why the numbers don't match., • Own customer-visible usage and billing insights. Build and evolve the systems that turn raw product usage into clear, accurate, and trusted views of what customers are using and why they’re charged—eliminating billing confusion before it happens., • Handle the infrastructure details: You'll manage IP metadata services and the systems that connect traffic patterns to customer accounts. You'll ensure billing reliability—accurate invoices, automated refund processing, and reconciliation that actually reconciles., • Ship systems people trust: You'll work closely with product, platform, finance, and support. Finance will have questions. They always do. You'll make their day by actually having the data they need., • You’ve built backend or data-heavy systems that were held to high standards of correctness, • You’re comfortable in a statically typed, compiled language such as Go, Rust, C++, or Java (with bonus points for Go), • You’ve worked with event streams, usage data, or high-volume pipelines, • You enjoy thinking about data models, invariants, and failure modes, • You care about developer experience, including for people consuming your data, • You're the person people ping when the numbers don't add up and nobody else can explain why Extra credit if you’ve worked on: • Metering, billing, or pricing systems (but not limited to them), • Event-driven or streaming architectures, • Customer-facing analytics or usage reporting, • Systems where small discrepancies become large conversations ngrok runs entirely on AWS. Engineers develop by using remote development tools and/or ssh to connect to remote EC2 environments that run a full Kubernetes cluster of the ngrok stack, closely mirroring production. The codebase is primarily Go and TypeScript. We use Postgres for persistence, Kafka for streaming, Protobuf for service boundaries, and Kubernetes, Terraform, Helm, and Buildkite to operate and ship reliably. React is used for user interfaces, and GitHub supports our development workflows and remembers everything. This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays. All candidates must be US-based, and legally authorized to work in the United States. At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship. Senior Software Engineer • Tier 1 (SF, LA, Seattle, NYC): $180,000 – $225,000, • Tier 2 (rest of US): $165,600 – $207,000 Software Engineer III • Tier 1 (SF, LA, Seattle, NYC): $160,000 – $200,000, • Tier 2 (rest of US): $147,200 – $184,000 Job level and actual compensation will be evaluated based on factors including, but not limited to, qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location. We provide an attractive mix of salary and equity. #LI-Remote Compensation for this role depends on level, but we provide a competitive mix of salary and equity. We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%. We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Senior Quality Assurance Engineer to our team! Client: CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO). Duties and Responsibilities: • Test Strategy & Planning: Lead the design and execution of comprehensive test strategies, test plans, and test frameworks to ensure software quality across enterprise systems and data-driven applications., • Requirements & User Story Validation: Partner with business analysts, product owners, and developers to ensure requirements are testable, define acceptance criteria, and maintain end-to-end traceability using Azure DevOps., • Test Execution Oversight: Lead manual and automated testing activities, ensuring adequate test coverage across functional, integration, system, regression, and user acceptance testing., • Defect Management & Governance: Oversee defect lifecycle management using Azure DevOps, ensuring accurate documentation, prioritization, root-cause analysis, and resolution verification., • Test Automation Leadership: Design, implement, and maintain scalable automated test frameworks and regression suites to improve testing efficiency and support continuous integration pipelines., • Accessibility & 508 Compliance Leadership: Lead Section 508 and accessibility compliance testing using tools such as ANDI, Color Contrast Checker, CommonLook, and similar evaluation tools to ensure applications meet federal accessibility requirements., • Performance & Non-Functional Testing: Plan and oversee performance, load, and integration testing to validate system scalability, stability, and reliability., • Release Readiness & Quality Reporting: Provide quality status reporting, risk assessments, and release readiness recommendations to project leadership and stakeholders., • Agile Participation & Quality Advocacy: Serve as a quality advocate within Agile/Scrum teams, participating in sprint planning, daily standups, sprint reviews, and retrospectives., • Mentorship & Team Leadership: Mentor mid-level and junior QA staff, establish QA best practices, and support continuous improvement of testing processes and standards., • Continuous Process Improvement: Identify and implement improvements to QA methodologies, automation practices, and toolchains., • Works under minimal supervision with minor guidance from senior personnel. Skills & Work Experience: • Professional Experience: At least seven (7–10+) years of experience in software quality assurance, testing, or test engineering roles, including leadership responsibilities., • Proven experience developing enterprise-level test strategies, test plans, and automated testing frameworks., • Strong experience with test automation tools and frameworks such as Selenium, JUnit, TestNG, or similar., • Extensive experience using Azure DevOps for test case management, defect tracking, backlog alignment, sprint workflows, and traceability., • Strong understanding of SDLC methodologies including Agile and Waterfall., • Hands-on experience leading Section 508 / accessibility compliance testing using tools such as ANDI, Color Contrast Checker, CommonLook, or similar., • Experience leading performance and integration testing activities., • Strong analytical, problem-solving, and root-cause analysis skills., • Experience working closely with developers, architects, business analysts, and project managers., • Excellent written and verbal communication skills, including executive-level reporting. Preferred: • Experience supporting U.S. federal government IT systems or modernization programs., • Experience integrating automated testing into CI/CD pipelines., • Experience testing cloud-hosted and data-driven applications., • Experience establishing QA standards, governance models, and testing centers of excellence. Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline. Equivalent professional experience will be considered in lieu of a degree. Clearance: Must be a U.S. citizen and be able to obtain a Public Trust clearance. If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match • 11 Federal Holidays

CONTROLLERFocus Areas: Financial Reporting, Compliance, Audits, Accounting Operations, Internal Controls, Systems & Workflow Management, Team LeadershipLocation: Remote (U.S. only)Eligibility: Candidates must be authorized to work in the United States without current or future sponsorship. JOB HIGHLIGHTThe Controller leads the organization’s accounting operations and ensures the accuracy, integrity, and compliance of financial reporting. This role manages the accounting team, maintains strong internal controls, oversees audits and regulatory filings, and partners closely with the CFO and cross-functional leaders to support effective financial operations. JOB SUMMARYThe Controller is responsible for day-to-day accounting operations and for building and managing a high-performing accounting team serving both the US and UK entities. This includes ownership of the monthly close process, accounts payable and receivable, payroll, GAAP application, financial reporting, reconciliations, transactional workflows, and internal controls. Reporting to the Chief Financial Officer, the Controller ensures the accuracy of the general ledger and financial statements, oversees restricted fund accounting, supports accounting systems and integrations, and helps identify risks and improvement opportunities across financial operations in the US and the UK. The role also leads the annual audit process and ensures timely completion of all external compliance and regulatory filings. YOU’LL BE RESPONSIBLE FOR● Leading accounting operations, reporting systems, and transaction processing in compliance with GAAP and regulatory requirements● Ensuring accurate and timely month close that provides the FP&A team with data for variance analysis and reporting● Coordinating and completing annual external audits and required filings, including Form 990● Overseeing treasury operations and related internal controls● Designing, implementing, and maintaining internal controls that safeguard organizational assets● Developing and maintaining policies and training related to procurement, payments, employee expenses, and supporting processes● Ensuring proper stewardship and compliance related to donor-restricted funds● Identifying and assessing accounting, compliance, and operational risks● Managing, coaching, and developing the accounting team● Ensuring timely submission of federal, state, and local regulatory filings and registrations● Supporting the implementation and optimization of accounting and financial reporting systems (e.g., NetSuite and related tools)● Collaborating with leaders across the organization to support cross-functional initiatives and operational need YOU MUST HAVE● Bachelor’s degree in Accounting, Finance, or a related field● 8+ years of progressive accounting experience, including audit exposure● Active CPA license● Strong experience managing clean financial statement audits and internal controls● Experience partnering with senior leaders on financial reporting and operational matters● Demonstrated ability to manage and develop a high-performing accounting team● Experience with ERP systems (e.g., NetSuite) and CRM platforms such as Salesforce IT’S AN ADDED PLUS IF YOU HAVE● Experience in nonprofit accounting and compliance, including restricted funds● Experience supporting systems implementations or process improvements● Comfort operating in fast-paced or evolving environments YOU’LL BE SUCCESSFUL IF...You're passionate about accuracy and continuous improvementYou double and triple-check your work because you know that accurate data is crucial for an Finance department to operate successfully and you make judgements based on accurate data. You value leveraging your and your team’s creativity toward continuously improving operations. You communicate with easeYou pay strong attention to your audience and can communicate complicated concepts in a simple way. You are concise and operate with poise, dignity and reliability. You get things doneYou’re a multitasking machine and you don’t have a problem getting your hands dirty. You follow through on every task, no matter how big or small, and when duty calls you take matters into your own hands. You live for hitting deadlines and understand the importance of keeping on schedule and on budget. You're organized and diligentYou can multitask because you keep things in order. You're timely. And you leave breadcrumbs so others could figure out how you got the job done. TEAM OVERVIEWThe Finance team, which includes Accounting and Strategic Finance, works diligently to support our entire organization. This includes keeping our financial books and reporting accurate, staying compliant with laws and regulations, safeguarding our financial assets, ensuring that donated Water funds are being allocated as intended, managing and investing operating funds in line with our strategic goals, and ensuring we maintain strong financial health in all that we do. The team also helps guarantee our donor promise and core pillar that 100% of our public donations are utilized for water projects. HIRING TIMELINEThis role was posted on January 31, 2026 and will close on February 28, 2026. We will review applications after the deadline date. SALARY RANGEThis is an exempt role with a range of $140,000 - $145,000 a year. BENEFITS & PERKSUnlimited PTOSummer Fridays6-week paid sabbatical leave after 5 years of employmentAnnual bonus potential through _401k plan + employer matchMedical covered at 85% + Dental/Vision contributionsFSA + dependent day care FSAEmployer-paid life insurance, STD, LTD16-week paid maternity and paternity leave for new parentsStipends for Home office, Professional Development, and a You-do-You Perk TSA Pre-check reimbursement2-4 annual travel requirements that foster team alignment, connection and in-person collaboration ORGANIZATIONAL OVERVIEWAt charity: water, we believe that water changes everything. We work with local implementing partners to fund sustainable solutions that provide clean and safe drinking water to people around the world. Since 2006, with a diverse team of world-changers and an unstoppable community of supporters, we’ve brought clean water to more than 20 million people worldwide. With the makings of a mid-size tech startup, we’re reinventing charity through endless innovation, contagious passion, beautifully crafted stories, and a powerful brand that inspires a new kind of generosity. At charity: water, we value every background, identity, and experience. We believe that a diverse team, informed by different cultures and perspectives, makes us stronger. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. We commit to providing genuine opportunities for all people to thrive. And we will continue to embed diversity, inclusion, belonging, and equality in everything we do. Note, charity: water will never ask you for your credit card or financial information during the interview process. Should you receive a message requesting this information, please mark the email as spam and report _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Manager, Program for a 125+ employee (and growing) remote education non-profit providing professional learning to K-12 educators nationally Type of Vacancy: Salaried, full-timeStart date: August-September 2025Location Preference: While this is a remote position, we strongly prefer candidates who reside in New York, NY due to the regional focus of this role. Applicants from other locations are still encouraged to apply.Report to: Director, Program or Senior Director, ProgramSupervises: May supervise Manager(s), Program. Dependent on the project, the Senior Manager, Program may be a Project Leader with project team supervision and leadership development responsibilitiesCompensation: The full salary range for this position is $90,500 - $136,889 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $90,500 - $119,381. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($119,381) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications). Areas of Expertise: Coach Development: Developing coaches on the following skills: facilitation of professional learning, developing goals for coaching cycles based on student data, determining and implementing coaching actions that drive toward cycle goals, using quantitative and qualitative student data to assess progress toward cycle goals and adjusting coaching in response. Leader Coaching: Coaching school or district leaders to maximize time, talent, and curricular resources that support the delivery of high-quality early childhood instruction. Instructional Design: Designing and facilitating effective and engaging professional learning experiences for educators as well as internal coaching staff. Instructional Expertise: Deep knowledge of the science of reading and early childhood HQIM. Bilingual Expertise: Experience coaching bilingual or dual-language educators and leaders, with an emphasis on implementing high-quality early childhood instruction in both English and Spanish. Ability to support Spanish-speaking educators and classrooms in linguistically diverse contexts is highly preferred. Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We welcome candidates of all backgrounds to apply for this role. WHO WE ARETeaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at _. SUMMARY OF POSITIONThe Senior Manager, Program collaborates with others within the Program division and across the organization to meet Teaching Lab’s programmatic goals, takes ownership of the organization’s systems and processes, and implements them consistently and successfully. The Senior Manager, Program’s work stream is either more complex than that of a Manager, or they have more experience in the role compared to a Manager, or they may play project leadership roles such as Project Lead or Coach Developer. This role is critical in Teaching Lab’s mission to positively impact educator practice in service of increased student learning. Frequent travel to New York, NY is required for this role. • Primary responsibilities for the Senior Manager, Program (Early Childhood Coach Development & Instructional Design) include:, • Implement excellent programmatic services, • Implement programmatic projects to successfully meet the goals of the projects; projects include but are not limited to: professional learning content development projects, professional learning implementation with state and district systems, direct-to-teacher or direct-to-leader coaching, etc., • Acts as a content area expert aligned with organizational needs, i.e., has some area of content expertise (like subject-area expertise in ELA, math, science, or social studies curriculum and/or instructional expertise, or general expertise in coaching for continuous improvement or state/system level leadership development, etc.) that they bring to bear on aligned projects as well as support team members to build their content expertise, • Often hold the role of a Coach Developer, Client Partnership Manager, Instructional Designer, Subject Matter Expert, or Coach/Facilitator on project teams. However, given time, capacity, competencies, skills, and interests, the Senior Manager, Program could hold multiple other roles on project teams (e.g., Project Lead.), • Implement and maintain the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high-quality, • Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation, • Support the development of systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time, • Maintain positive and responsive relationships with clients and other project team members, • Support with contract renewals to sustain impact on teacher and student learning; support business development as needed, • Design high-quality, research-based, user-centered professional learning content, services, and tools/resources, • Create materials and content for programmatic partnerships and courses, • Engage in Teaching Lab’s user-centered design processes (engaging with Teacher Advisory Board, supporting pilot partnerships, developing rapid prototypes) and use learning and insights to inform design, • Engage in Teaching Lab’s design process to develop content, including drafting, feedback cycles, pilot partnerships (as applicable), and finalization steps (e.g., adhere to Teaching Lab’s style and branding guidelines when developing new content), • Apply best practices for virtual and in-person adult learning in the design of professional learning content, • If applicable, engage in efficient and effective project management as a Project Lead, • Implement and support other team members to implement the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high quality; supervise consultants, • Maintain partner project plans that track the execution of services related to scopes of work, and support other team members to maintain individual partner project plans for each project, • Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation, • Develop systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time, • Maintain contracts and invoices for each partner; collaborate with other team members and the Finance department to ensure accurate invoices are billed and collected, • If applicable, provide vision, direction, and oversight of direct reports as a Home Manager, • Model the people manager-specific competency and implement actions that support a positive work culture and increase productivity (e.g., providing feedback, coaching, counseling, training, development, etc.), • Provide coaching and support to direct reports on their projects and/or assignments, including identifying and addressing development needs and supports, • Monitor workloads and capacity to ensure effectiveness and productivity while promoting time management and prioritization of assignments, • Provide frequent values-based feedback and recognition to direct reports, • Ensure the successful completion of direct reports’ annual goals as well as those of their direct reports, • Conduct annual evaluations for direct reports, • Complete internal tasks related to people management in a timely manner, • Participate in the hiring process for open Program department roles, • Engage in cross-functional collaboration, • Collaborate with Program department team members to continuously refine and develop high-quality professional learning content and implement professional learning, • Work with Teaching Lab team members to identify and engage new and existing school system partners on scopes of work that drive towards impact and outcomes for teachers and students, • Collaborate with the Learning & Research department to adapt and improve Teaching Lab’s high-quality data collection and impact evaluation processes, • Engage in internal project flex teams to support non-client-facing, but critical programmatic projects, • Engage in continuous learning, • Stay abreast of key research and guidance in the field, attend learning experiences to build skills and competencies in project management, client management, coaching, and adult facilitation, • Engage in personal and organized learning opportunities as a team member at a values-based and mission-focused organization., • Create and deliver training to other team members on core skills or competencies within the Senior Manager, Program role which is also transferable and critical for other roles, • Perform other duties as assigned by Program department leadership and/or Executive Team., • The Senior Manager, Program (Early Childhood Coach Development & Instructional Design) is accountable for achieving goals set in collaboration with their manager, aligned with annual goals, and especially, Key Success Indicators (KSI). Below are examples of measured outcomes for Key Success Indicators (KSI). Additional information will be shared with candidates during the recruitment and selection process., • As applicable, within the role, model the radical commitments for our values., • Education, Work Experience, and Knowledge, • Bachelor's degree, • Five (5) or more years combined experience working in PK-12 education, with a minimum of two years experience teaching PK-12 students from traditionally underserved backgrounds with demonstrated evidence of impact, • Three (3) or more years combined experience working with partners outside of their organization to manage workflow or deliver services, • Three (3) or more years of combined experience planning and implementing projects, • Three (3) or more years combined experience leading or coaching the implementation of HQIM (in any subject area), • Deep knowledge and experience with College- and Career-Ready math or ELA content and practice standards, • Experience designing impactful professional learning for educators, • Experience facilitating impactful professional learning or coaching for educators, • Experience managing relationships with clients and stakeholders in an education context, • Experience teaching or coaching at least one of the following curricula: ELA (Amplify ELA, ARC (American Reading Company) Core, Benchmark Advance, Bluebonnet, Bookworms, CKLA, Developing Core Literacy Proficiencies, EL Education, EngageNY, Fundations, Guidebooks, Heggerty, HMH Into Reading, HMH Into Literature, McGraw Hill StudySync ELA, Odell, Orton Gillingham, Savvas, Skyline, Springboard, UFLI, Wilson, Wit and Wisdom), • Values, Skills, and Competencies, • Strong commitment to growth mindset for both adults and students, and a desire to work collaboratively to grow team skills and capabilities, • Compelling communication and influence skills, • Strong interpersonal skills, able to build rapport quickly, • Strong organizational skills, • Reliable and consistently completes work in a timely manner with high quality, • Advanced degree, • Deep understanding of the specified curriculum, including its design and component parts, • Experience providing professional learning support and services in and for consultative organizations, • Ability to work a flexible schedule to support operational needs, • Ability to perform the essential project, duties and responsibilities with or without accommodation, • All team members are expected to support program/project needs which could mean that you play multiple roles at Teaching Lab (i.e., project lead, support, subject matter expert, etc.)., • Travel could be required for the role. Travel is determined based on business needs and can vary depending on partnership/contract requirements., • Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning by reaching more educators every year with the highest impact programming. Teaching Lab’s ultimate goals are: • Educators learn more than they would without us, • Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income, • Educators we serve say they love our approach, and they want to keep doing it to advance educational equity All employees are expected to embrace Teaching Lab Values, which are necessary to develop Teaching Lab Competencies, which help us to achieve our Ultimate Goals. • Collaboration & Responsive Service, • Resilient Solution-Finding, • Research & Learning With Humility, • Accountable Excellence, • Equity & Justice, • This position opened on July 23, 2025 and will remain open until filled. All applications received between July 23, 2025 and August 1, 2025 will be reviewed by the hiring team. Any applications received after August 1, 2025 will be reviewed as needed. $90,500 - $119,381 a yearThe full salary range for this position is $90,500 - $136,889 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $90,500 - $119,381. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($119,381) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications). Application Terms & Conditions:I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (includes rescinding an offer of employment or if hired, employment termination). I understand that this Employment Application is not an offer of employment. If employed, employment is at will, and either party can terminate the employment relationship at any time. I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status. Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting. At Teaching Lab’s discretion and with an individual’s signed consent, other checks could be completed based on the nature of the position. Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status. I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date. Non-compliance will result in termination of employment. Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9. and posters. I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval. All requests will be considered as part of the Americans with Disabilities Interactive Process. I understand that if I am offered and accept an offer of employment, Teaching Lab has an expectation to be the primary employer for all employees. Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO). Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment. I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period. During this time, appropriateness for the role and performance are evaluated. At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will. Teaching Lab has a payroll direct deposit program. I understand that if I am employed, I am not required to enroll in Teaching Lab’s payroll direct deposit program, and I would be paid via a paper check. I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab. I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook. In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information. The submission of my application serves as acknowledgment and agreement to the above terms and conditions.

Location: Metro DC; Atlanta, GA; Raleigh, NC; Burlington, VT; or Remote/Hybrid Type: Full-time - Mostly remote, but closer to a physical location is ideal. Team: Business Automation (AI-Centric Solutions) Reports to: Chief Innovation Officer Travel: 0–10% (occasional client workshops and internal collaboration) Compensation: $140,000-$175,000 + BonusThe company we are recruiting for is a public accounting firm focused on audit, tax, and advisory services for the insurance and nonprofit sectors, as well as employee benefit plans. For more than three decades, they’ve combined deep domain expertise with a people-first culture built on agility, respect, and trust. They’re investing heavily in technology to transform how assurance and tax services are delivered so their teams can spend more time on high-value judgment and our clients can benefit from faster, more insightful outcomes.You’ll join our Business Automation team, which is chartered with building the next generation of tools that power how we work data, automation, and AI/agentic systems. This is our first AI engineering hire and a truly greenfield role: no legacy codebase, no pre-baked platform. You will: • Act as a founding AI engineer and primary builder of our AI stack on AWS, • Design and deliver our vision for an agentic workforce AI systems that can reason, orchestrate tools, and collaborate with our people, • Lay the groundwork to grow into a management/tech-lead role, mentoring future AI and application engineers We are deeply invested in AWS and use multiple model providers (primarily AWS Bedrock, but also OpenAI, Gemini, Grok, and others). We expect you to select and combine the right tools for each use case balancing risk, cost, performance, and long-term maintainability. You’ll also be the technical owner of key AI vendor relationships, working with partners who have helped us deliver proofs of concept and turning promising experiments into robust, in-house capabilities. • Define the reference architecture for LLM and agentic workloads (orchestration, retrieval, tools, evaluation, guardrails) on AWS., • Leverage services like Bedrock alongside external providers (OpenAI, Gemini, Grok, etc.) in a modular, provider-agnostic way., • Deliver copilots and agents that help our people draft workpapers, analyze documents, summarize findings, generate testing selections, and prepare client deliverables., • Work end-to-end: discovery with domain experts, prototyping, productionization, monitoring, and iteration based on feedback., • Design retrieval pipelines over internal content, structured data, and workpapers with appropriate metadata and access controls., • Implement agents that can call tools (internal APIs, calculators, automations, workflows) and operate within well-defined boundaries., • Partner with risk, security, and data teams to ensure responsible use of client data (PII handling, redaction strategies, no-train boundaries, access controls)., • Establish patterns for prompt hardening, guardrails, and evaluation that reflect our professional standards obligations., • Serve as the hands-on technical counterpart for AWS, OpenAI, Google, xAI, and other partners., • Evaluate new capabilities, run proof-of-concepts, and decide when to build vs. buy vs. extend vendor solutions., • Work closely with our Data Engineer and automation leads to connect AI systems to clean, governed data and existing workflows., • Translate ambiguous business problems into concrete AI/engineering deliverables and roadmaps., • Set best practices for AI application development (testing, observability, CI/CD, experiment tracking, documentation)., • Help hire, onboard, and mentor junior and mid-level engineers as the AI function grows., • 5+ years in software engineering, ML engineering, or applied AI roles, with at least 2+ years building LLM- or NLP-centric applications., • Strong experience building on AWS, including secure production workloads using services such as Lambda, API Gateway, Step Functions, ECS/EKS, S3, CloudWatch, and IAM., • Hands-on experience shipping AI/LLM applications to production, such as:, • Retrieval-augmented generation (RAG) systems over private data, • Tool-using agents / function-calling workflows, • Document understanding / extraction pipelines, • Practical experience with multiple model providers (e.g., AWS Bedrock, OpenAI, Gemini, Grok) and a point of view on how to choose the right model for the job., • Strong programming skills in Python (preferred) and/or TypeScript/Node.js for backend services, including API design, testing, and integration., • Experience with embeddings and vector search (e.g., OpenSearch, pgvector, or dedicated vector databases) and building retrieval pipelines with evaluation and monitoring., • Familiarity with security, privacy, and compliance considerations for sensitive data (financial, insurance, healthcare, or similar regulated domains)., • Practical CI/CD experience (Git-based workflows, automated testing, deployment pipelines) and comfort with infrastructure-as-code (Terraform, AWS CDK, or similar)., • Comfortable operating as a first-of-its-kind hire: setting standards, making build-vs-buy decisions, and delivering under ambiguity with limited pre-existing infrastructure., • Excellent communication skills with non-technical stakeholders; able to facilitate discovery sessions and explain trade-offs in plain language., • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)., • Background or experience with audit, tax, insurance, or nonprofit organizations., • Experience designing or operating agent frameworks and workflow orchestrators(e.g., multi-step agent graphs, tool-calling frameworks, evaluator agents)., • Experience fine-tuning or adapting models (instruction tuning, RAG-first design, lightweight adapters) in a production context., • Familiarity with data engineering patterns and working with messy real-world data (Excel, PDFs, unstructured documents)., • Experience building simple front-end interfaces (e.g., React) to deliver AI capabilities directly to end users., • Prior mentorship or team-lead experience and an interest in building a small team over time. How You’ll Succeed (Outcomes & Measures) first 90 Days • Develop a clear understanding of our core audit and tax workflows and identify 1–2 high-impact AI opportunities with business stakeholders., • Propose and align on a reference architecture for AI/agentic systems on AWS, including security, logging, and evaluation., • Deliver at least one pilot AI capability (e.g., document summarization assistant, checklist generator, or workpaper drafting helper) to a limited group of users., • Launch 2–3 AI features or agents in production that are used regularly by engagement teams., • Demonstrate measurable reduction (e.g., 20–30%) in time spent on targeted tasks through automation/AI augmentation., • Establish evaluation and guardrail frameworks (prompt testing, offline/online evaluation, safety checks) adopted across AI initiatives., • Help hire and mentor at least one additional engineer or technical contributor focused on AI/automation., • Publish internal patterns, templates, and best practices for building AI features, enabling other teams to move faster with confidence., • Demonstrate meaningful business impact e.g., improved margins, faster turnaround times, or new client-facing value-add services attributable to AI capabilities.Our culture values agility, respect, and trust. We:, • Work in short, iterative cycles with tight feedback loops from end users., • Document what we build so that others can understand, reuse, and extend it., • Favor modern, open, and maintainable solutions over complex, fragile stacks., • Treat governance and risk management as enablers, not blockers, of innovation especially when working with client data.

Finance Manager Organizational Overview The barriers to college completion are complex and intertwined. No one educator, department, institution, or state can solve them. Without a simultaneous and intersectional approach, those barriers will continue to rob all of us—educators, advocates, and students alike—of the life-changing benefits of a complete college journey. Complete College America (CCA) builds movements for scaled change and transforms institutions. Since its founding in 2009, CCA has paired bold, innovative thinking with practical actions that colleges and policymakers can implement across every level of higher education. CCA’s work centers on researching and testing education reforms, providing coaching and support, and advocating for change. Across these areas, CCA uses data to identify barriers and design successful strategies; aligns policy, perspective, and practice so complex systems operate effectively; connects experts to amplify their insights; and builds shared accountability. The organization is at the center of the broad CCA Alliance, which is driving change that works for every leader, every campus, and every system. This is a full-time remote position with occasional travel. Once hired, the selected applicant must receive prior approval to relocate since salary compensation also considers state of residence. Position Summary The Finance Manager reports directly to the Vice President for Operations and Organizational Development in collaboration with the Chief Financial Officer and President. The selected individual has a range of responsibilities that ensure the organization's financial health and compliance. Responsibilities include, but not limited to: • Collaborates with the CFO in developing annual budgets in collaboration with program managers and leadership, monitoring budget performance throughout the year, and providing financial projections to support strategic planning., • Provides primary oversight in collaboration with the CFO of the budget, finances and the day-to-day accounting operations of the business., • Manages day-to-day accounting, processing accounts payable and receivable, reconciling bank statements, and preparing monthly, quarterly, and annual financial statements., • Interprets Financial information/data and translate into a language that is understood by all staff, • Monitors and advises on various ledgers including cash disbursements, cash receipts, accounts payable, month-end payroll summary, accounts receivable summary, and journal entries to adjust the general ledger, • Generates monthly reports including accounts payable reconciliation, accounts receivable reconciliation, cash flow report, and statement of activities and statement of financial position, • Establishes and maintains financial policies and procedures, ensuring proper segregation of duties, and safeguarding organizational assets, • Serves as the primary point of contact with Escalon Accounting Team and manages the day-to-day partnership, • Collaborate with Escalon to prepare monthly financial statements in a timely fashion, • Conducts periodic audits of budget items, including comparing budget-to-actual comparisons for organization and all programs and departments within organization, • Tracks grants to ensure compliance with restricted funds to ensure usage according to donor or grantor requirements, maintaining grant budgets, preparing financial reports for funders, and ensuring compliance with nonprofit accounting standards and regulations, • Provides relevant financial information to executive and senior leadership teams, • Serves as a business partner with staff, continuously consulting with staff on upcoming activities and financial implications of activity. In some cases, provides guidance on financial efficiencies to improve said activity, • Provides management oversight over outsourced and/or in-house accounting staff, • Primary point of contact with the bank, external auditors, tax preparers, and insurance brokers, • Participate in the Audit and Finance Committee Meetings of the CCA Board of Directors along with the CFO to provide financial oversight and reporting, and also supports the CFO in development of reporting materials to be delivered to Audit and Finance Committee, • Co-manages physical assets and inventory of supplies and materials along with the Vice President of Operations and Organizational Development, • Perform related duties as assigned by the Vice President for Operations, Chief Financial Officer and/or the President Required Skills and Abilities • Ability to create and manage nonprofit budgets, • Ability to provide accounting services in a manner that will facilitate an effective and efficient year-end audit and tax return process, • Proficient in Microsoft Office Suite, QuickBooks or related software, as well as budget creation and analysis software, • In-depth knowledge and thorough understanding of budgetary and accounting principles, practices, and policies, • Possess excellent organizational skills and attention to detail, • Excellent written and verbal communication skills, • Excellent managerial skills Job Qualifications Bachelor’s degree in Accounting, Economics, or Finance, with a minimum of 8-10 years of experience; or relevant master’s degree with 4-5 years of experience. Application Process Applications will be reviewed as received, until ideal candidate is identified. Application Priority Deadline: March 13, 2026. Interested applicants should apply via Bamboo and include resume, cover letter and salary requirements. Salary The salary range is $70-90K. The final salary is commensurate with relevant educational background, previous work experience, and professional expertise. In addition to the salary, Complete College America offers a competitive benefits compensation package. Complete College America is committed to providing a safe and secure environment for employees, students, visitors, and stakeholders. As part of this effort, all offers of employment at Complete College America are contingent upon satisfactory results of a thorough background check. Background checks will be conducted on all finalist candidates. Physical Demands The position requires little physical effort. However, during an event, the employee may have to lift boxes with meeting supplies and documents for distribution. Occasional out-of-state travel is required Complete College America is an equal employment opportunity/affirmative action employer

Job Description At ANS, we’re not just a consulting engineering firm—we’re a team of trailblazers shaping the future of multi-disciplinary engineering. We’ve been recognized as a Best Place to Work, ranked among the Top 10 Hottest Firms in the U.S. by Zweig Group, and included in the Top 250 of the 2024 Inc. 5000 after achieving 1,748% growth over three years. Our team is dynamic, energetic, and intentionally low on bureaucracy. We’re driven by data, focused on outcomes, and constantly questioning “why” to build better, more scalable processes. Position Overview ANS is seeking a versatile Total Rewards & HR Operations Manager to serve as a key owner of compensation, benefits, and HR operations processes. Reporting to the Chief Human Resources Officer, this role will drive execution, improve processes, and help scale people practices across a multi-office, project-based organization. This is an ideal role for a highly detail-oriented and analytical HR professional who enjoys both hands-on execution and continuous improvement in a fast-growing environment. What you’ll do Compensation • Support and enhance compensation programs, including benchmarking, job evaluations, and pay structure maintenance, • Partner on the design and execution of annual merit and bonus cycles, ensuring accuracy and timeliness, • Analyze market data and internal trends to provide insights and recommendations, • Maintain compensation documentation and ensure compliance with applicable laws and regulations, • Process and audit compensation changes in HR systems Benefits • Administer day-to-day benefits programs including 401k/retirement plans, ensuring a high level of service and accuracy, • Lead open enrollment execution, including coordination, communication, and system readiness, • Manage leave of absence processes (FMLA, ADA, state leaves) in a compliant and timely manner, • Partner with brokers and vendors to support benefits offerings and resolve issues, • Monitor market trends and support benefits benchmarking efforts HR Operations & HRIS • Own HR data integrity, audits, and reporting processes, • Enter new hire paperwork into HRIS and benefits systems, • Develop and deliver recurring and ad hoc HR reports, dashboards, and metrics, • Identify and implement process improvements to increase efficiency and scalability, • Ensure accurate and timely employee data management within HR systems (SuitePeople, ADP), • Partner cross-functionally to streamline workflows and improve the employee experience Compliance, HR Administration & Cross-Training • Maintain employee records in compliance with legal and company requirements, • Support compliance reporting (e.g., EEO-1, audits, and other regulatory needs), • Ensure HR processes align with federal, state, and local regulations, • Act as back-up for payroll to cover vacation, absences, etc. What success looks like (first 6- 12 months) • Quickly develops a strong understanding of current processes and identifies opportunities to improve and scale, • Delivers accurate, timely execution of compensation and benefits programs with minimal errors, • Builds trust with managers and colleagues by providing clear guidance and responsive support, • Improves reporting accuracy, accessibility, and usefulness for decision-making, • Implements process improvements that increase efficiency and enhance the employee experience Requirements, • Bachelor’s degree required, • 5+ years of experience in HR operations, total rewards, or related functions, • Strong attention to detail and organizational skills, • Analytical mindset with the ability to interpret data and identify trends, • Customer-focused approach with strong communication skills (written and verbal), • Experience working in fast-paced, high-growth environments, • Proficiency in HR systems (SuitePeople, ADP Workforce Now) and Microsoft Office Preferred Qualifications • Experience in professional services, engineering, construction, or project-based environments, • Multi-state HR experience supporting distributed teams, • Experience supporting a blended workforce (office and field employees, multiple pay types), • M&A integration or rapid growth experience, • SHRM-CP or HRCI certification Benefits: 401(k)Dental insuranceHealth insurancePaid time offVision insuranceWhy Join ANS?• Opportunity to make a meaningful impact in a fast-growing organization • Collaborative, high-performing, and supportive team culture • Competitive compensation and benefits package • Strong opportunities for career growth and development Location Flexible (Eastern time zone) within the U.S. with periodic travel to offices/sites as needed. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.