Customer Service jobs in Michigan - Page 4

Competitive pay / Equipment provided - As a Customer Service Rep at American Specialty Health, you will: Provide exceptional customer service to clients and members; Answer incoming calls and respond to emails promptly and professionally; Accurately document and update customer records; Troubleshoot

Sherwin Williams - 2536275 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Competitive pay - As a Customer Service Rep at F&G, you will: Answer incoming calls and respond to customer inquiries in a professional and timely manner; Provide excellent customer service by actively listening and addressing customer needs and concerns; Accurately enter and update customer informa

Family Dollar - 116 N Clark St [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep th

David's Bridal - Retail - Customer Service [Retail Associate / Team Member] As a Customer Service Representative at David's Bridal, you'll: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person; Use all systems to manage the customer flow to deliver

Dollar Tree - 1127 Grand River Ave [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep

We’re seeking a motivated Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and handle orders, shipments, and basic inventory checks.

Help us succeed as our next Kelly Services Customer Service Rep to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality.

Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar

Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing empathy, and finding solutions; Mainta

Call Center / Remote] - Anywhere in U.Competitive compensation / Healthcare benefits / 401k / PTO - As a Customer Service Rep at CareScout, you will: Provide support to our customers and their families through each stage of their care journey; Identify appropriate care service providers for our cust

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Customer Service / Remote] - Anywhere in U.Up to $78K per year - As a Customer Experience Rep at Alt, you will: Engage with collectors through chat, email, and phone support, providing knowledgeable assistance regarding the auction process, card valuations, and other platform functionalities; Handle

Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Prov

Customer Service/Sales | Home Depot.

Up to $26 per hour - As a Customer Experience Rep at Solace, you will: Learn the Solace systems, tools, and technology; Use the resources we supply to provide world-class CS to our clients and advocates; Help us to gather and track feedback in order to work toward the constant improvement of our cus

Oversees and has ownership over a defined set of accounts, penetration into those accounts and continued month over month revenue growth in a targeted set of accounts. The Account Manager, On Premise will ensure we are achieving our fair share of business, growth and awareness in this important chan

All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. No matter your race, creed, gender, age, sexual orientation and ethnic

Ambition Over Experience: No prior experience is necessary we value ambition, determination, and a hunger for success. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Entry Level Customer Service/Sales.

Bilingual Spanish Customer Service Representative. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions. The Bilingual Spanish Customer Serv

Supervise service of guests, being watchful of signals from guests in need of service. A Restaurant Supervisor will assist in the planning and management at Pizza Hut - Cheboygan in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or excee

Experience: Customer Service: 3 years Work environment: Office. Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment. Ability to advocate for the best possible outcome for our customers.

Job Description Join Mercantile Bank as a Full-Time Customer Service Representative and immerse yourself in a dynamic environment where customer-centricity reigns supreme. Working onsite, you will have the opportunity to collaborate closely with a passionate team, solving problems and delivering exemplary service. Your daily interactions will empower customers and enhance their banking experience, allowing you to truly make a difference. Our culture is driven by innovation and inclusivity, providing you with the chance to contribute your ideas and insights in a supportive atmosphere. With a focus on high performance and excellence, this role promises to challenge you professionally while maintaining a fun and energetic workplace. You will be at the forefront of our commitment to integrity and accountability, ensuring customers feel valued and respected. If you are looking to grow in a forward-thinking environment, this position is your gateway to a rewarding career at Mercantile Bank. Core Responsibilities: • Creating a high-quality, positive, and customized customer experience, • Assisting customers with their daily banking needs Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It’s more than being a financial institution, it’s being a trusted ally and community partner. As Michigan’s largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks’ vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look Into Your Day As a Full-Time Customer Service Representative at Mercantile Bank, you will play a vital role in delivering outstanding customer service while maintaining the integrity of banking operations. Your responsibilities will include processing transactions, opening and servicing accounts, and ensuring compliance with bank policies and federal regulations. You will efficiently manage a cash drawer, handling deposits, withdrawals, and payments, all while actively promoting a positive banking experience for our clients. With a focus on teamwork and collaboration, you will communicate professionally with both customers and colleagues, identifying cross-sell opportunities and connecting clients with the right team members. Emphasizing customer relations, you will support branch management by assisting with transactional services and promoting self-service options. Your diligence in identifying potential fraud scenarios and educating customers further enhances the professionalism and integrity for which Mercantile Bank stands. Your role may also include leadership responsibilities in the absence of key team members, ensuring smooth branch operations and a commitment to excellence in customer service. What We are Looking For To thrive as a Full-Time Customer Service Representative at Mercantile Bank, a combination of essential skills and competencies is critical. Candidates should possess strong interpersonal and customer service skills to effectively engage with clients and foster positive relationships. Excellent verbal and written communication abilities are necessary to convey information clearly and professionally to both customers and colleagues. Adaptability is key in navigating an ever-changing banking environment while maintaining focus on service excellence. Organization and attention to detail are crucial for accurate cash handling and data entry, ensuring transactions are processed without errors. Successful candidates must be comfortable multitasking and prioritizing job expectations in a fast-paced setting. A sales-oriented mindset will enable you to seize opportunities for cross-selling products and services, making previous sales experience a valuable asset. Ultimately, your ability to communicate effectively and connect with customers will be the cornerstone of your success in this role. Requirements: • Adaptable to an Internally and Externally Changing Environment, • Interpersonal & Customer Service Skills, • Sales and Customer Service Skills, • Effective and Efficient Communication Skills (Verbal and Written), • Organization and Attention to Detail, • Cash handling/data entry with accuracy, • Ability to prioritize and multitask job expectations, • Previous sales experience Job Posted by ApplicantPro

Job Description Client Support/Alarm Monitoring Operator-- 1st shift Opportunity $ 15 /hour starting pay At Solucient Security, we serve our clients 24 hours a day, 7 days a week 365 days a year. This full-time opportunity is located at our convenient corporate headquarters at 7241 Fenton Road in Grand Blanc, Michigan. We are currently hiring a second and third shift team member with flexibility to back-up other shifts as needed. The ability to work weekends and holidays are a must. Open Availability is a big plus! • First Shift Hours Span from 6am - 2pm As a Client Support Associate specializing in alarm monitoring, you will be joining a team of dedicated, skilled professionals who are committed to our client's complete satisfaction. As a member of the Central Station Monitoring team, you will be the one informing customers of verified alarms, when help is on the way or working with them, offering solutions to ensure they feel their needs have been met. No industry experience is necessary. We provide you with an extensive 4-week paid training to give you the skills needed to handle emergency alarms, procedures, and protocols to protect life and property. Our next training class starts soon so do not delay your application. What awaits you: • A 33-year-old growing company with a focus on win/win relationships, strong culture and growth and employee and client experience. You will be seen, heard and valued!, • Great Pay- $15/hour (plus $1 per hour shift premium for hours worked between 6pm-7am), • We strive to provide a win/win flexible schedule that promotes a work-life balance focus while meeting the needs of our clients., • Smart Casual dress Code, • Medical, Dental, Vision insurance (single coverage only $40 per pay), • 401k plan with a company match, • 2 weeks Paid Time off available after 90 days of employment, • Double time pay for Holidays worked (plus floating holidays), • Extensive onboarding training plan to give you the tools and resources to prepare you for success, • Monthly rewards, challenges, and contests, • $1,000 Employee Referral Program, • National recognition and awards, • A commitment to high standards and customer service excellence, • Proficient phone skills and excellent written and verbal communication skills, • Strong data entry/keyboarding skills, • The capacity to remain calm, empathetic, and supportive while balancing the highest level of attention to detail, • The ability to follow company protocols and standard operating procedures, • The desire to exceed expectations and make a difference in the lives of our customers and community, • Must be 18 years of age with High School Education, GED or equivalent., • 1-2 years customer support-related experience. What are YOU Waiting for? Apply Now! If you feel this position aligns with your skills, abilities, experience, and most of all your career aspirations- apply now! Your initial application will take less than 3 minutes to complete and will be directly uploaded to our Talent Team. Successful pre-employment background check and drug test are required. Solucient Security is an Equal Opportunity Employer and a drug-free workplace. EEO Policy: Solucient Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ______________________________________________________________________ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sonitrol Great Lakes/Solucient Security is an Equal Opportunity Employer and a drug-free workplace. A successful pre-employment background check and drug test are required. Due to security licensing requirements, a felony free background is required.

Job DescriptionBenefits: • Salary Plus Commission, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Join Dennis Jones State Farm in Holland, Michigan, as a dedicated Customer Service Representative and be the friendly voice our community trusts. With a positive and inviting work environment, we are committed to providing exceptional service to our customers while cultivating strong relationships. As an integral part of our team, you will have the opportunity to engage directly with clients, ensuring they receive the support and expertise they deserve. We value enthusiasm and a customer-first mindset, and aim to create a workplace where your contributions are recognized and celebrated. Be part of a community-focused team that makes a difference and prides itself on delivering personalized services that meet the needs of our clients. If you are passionate about helping others and enjoy being part of a collaborative team, Dennis Jones State Farm awaits your expertise. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Disability Insurance Life Insurance Parental Leave Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Birthdays Off Recognition Responsibilities Client Interaction: Answer customer inquiries in-person or over the phone with warmth and competence. Problem Resolution: Efficiently resolve customer issues and concerns, ensuring a positive experience with State Farm. Product Knowledge: Provide comprehensive information about insurance products and services tailored to customer needs. Accurate Documentation: Maintain detailed records of customer interactions and transactions. Team Collaboration: Work with team members to meet company and customer service goals. Customer Relationship Management: Build and maintain positive relationships with customers to encourage loyalty. Requirements Education: A high school diploma or equivalent is required. Experience: Prior experience in customer service roles is highly desirable. Communication Skills: Strong verbal and written communication skills are essential. Problem-Solving: Demonstrated ability to resolve customer concerns efficiently and effectively. Teamwork: Ability to work collaboratively within a team environment to achieve common goals. Organizational Skills: Strong ability to manage time and handle multiple tasks simultaneously. Tech-Savvy: Proficiency with computer systems and customer management software. Customer-Focused: A genuine desire to provide superior customer experiences and exceed customer expectations.

Job DescriptionPosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonus, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • Hiring Bonus up to $Requirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Jason McBride - State Farm Agency, located in Union City, MI is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: • Answer phones and greet clients, • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate customers about insurance options You will receive: • Salary plus Commission/Bonus, • Paid Time Off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements: • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Excellent communication skills - written, verbal and listening, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Ability to work in a team environment, • Ability to assess customer needs and conduct effective interviews, • Ability to effectively relate to a customer, • Property Casualty license (must be able to obtain), • Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job DescriptionPosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • 401K, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • Hiring Bonus up to $Requirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Sangoma is a global leader in Unified Communications, VoIP, and open-source telephony solutions, trusted by businesses of all sizes in more than 150 countries. As the steward of FreePBX, the world’s most popular open-source PBX platform, Sangoma provides a robust ecosystem of hardware, software, SIP trunking, and cloud-based communication services that power everything from small offices to large enterprises. Our solutions include FreePBX, Asterisk, UCaaS, CCaaS, SIP trunking, VoIP gateways, IP phones, and collaboration tools, empowering organizations to communicate smarter and scale more efficiently. By combining the innovation of open-source with enterprise-grade reliability, Sangoma helps businesses lower costs, improve flexibility, and stay connected. Your Role: As a Sales Representative & Account Manager, you will drive new revenue growth while nurturing existing customer relationships within the FreePBX and Sangoma ecosystem. You’ll work directly with IT decision-makers, SMBs, mid-market enterprises, and reseller partners to deliver the right mix of open-source and commercial solutions to meet their business needs. • Drive new business development by identifying, qualifying, and closing new opportunities for FreePBX-certified hardware, SIP trunking, UCaaS/CCaaS solutions, and Sangoma commercial modules., • Manage a pipeline of prospects and accounts, ensuring consistent follow-up and conversion through proactive outreach and relationship building., • Act as the primary contact for inbound leads, converting interest into sales opportunities., • Maintain strong relationships with existing customers, identifying upsell, cross-sell, and renewal opportunities within their communications infrastructure., • Manage the full sales cycle from discovery and needs assessment to presenting solutions, negotiating, and closing deals., • Provide accurate sales forecasts, track KPIs, and document all interactions in the CRM (HubSpot/Salesforce)., • Maintain and grow assigned key accounts, ensuring high levels of satisfaction, retention, and revenue expansion., • Collaborate internally with technical, support, and operations teams to ensure seamless delivery and an excellent customer experience., • Stay informed about open-source market trends, competitive offerings, and evolving customer needs to effectively position Sangoma solutions., • Meet or exceed sales quotas, account growth targets, and retention metrics while contributing to overall team success. Target Customers • SMBs & Mid-Market Enterprises seeking cost-effective, scalable VoIP and Unified Communications solutions, • Managed Service Providers (MSPs) and IT Resellers deploying FreePBX or Asterisk-based systems, • Call centers and hosted PBX providers needing UCaaS/CCaaS platforms, • Organizations migrating from legacy PBX systems to modern SIP/VoIP infrastructures Your Background • 3–5 years of sales experience in technology, preferably VoIP, PBX, or open-source software solutions, • Experience with account management, maintaining long-term client relationships while driving revenue growth, • Familiarity with FreePBX, Asterisk, or open-source telephony ecosystems is a strong plus, • Proven ability to consistently meet or exceed sales targets in a fast-paced, competitive environment, • Strong communication, negotiation, and presentation skills for both technical and non-technical audiences, • Highly organized with excellent time management and multitasking abilities What We Offer: • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability), effective after a short waiting period, • Flexible PTO plan & Company Holidays, • Employee Stock Purchase Program, • Entrepreneurial work environment partnered with high-growth career opportunities, • We offer a competitive salary ranging from $55,000 to $70,000 plus a variable commensurate with years of experience in this specific position and the candidate's location. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. You must be authorized to work in the United States full-time for any employer. No agencies, please.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Responding promptly to customer inquiries via phone and email., • Providing information about insurance policies, coverage details, and claims processes., • Assisting clients with policy changes, updates, and renewals., • Investigating and resolving customer issues or concerns with empathy and professionalism., • Use a customer-focused, needs-based review process to educate customers about insurance options.Requirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • People-oriented, • Detail oriented, • Proactive in problem-solving, • Able to learn computer functions, • Ability to work in a team environment, • Property/Casualty license, • Life/Health license

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Tuition assistance RESPONSIBILITIES: • Assist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results., • Assist customer service manager with all aspects of the customer service department, including but not limited to: cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc., • Place primary importance on delivering superior customer service., • Maintain attention to detail, completing multiple or repetitive tasks, including cash handling., • Train and develop cashiers and courtesy clerks to ensure efficient results., • Operate cash register following all cash management guidelines., • Demonstrate a serious commitment to accuracy, especially as it pertains to cash management and quality while meeting goals or deadlines., • Ensure that cashiers are assisted with price checks in a prompt and timely fashion., • Promote customer good will by providing high standards of customer service, insuring that all cashiers and courtesy clerks (baggers) do the same., • Other duties as assigned.QUALIFICATIONS:, • High school diploma or GED, required., • Previous cash handling experience, required., • Previous customer service experience, required., • Previous management experience, preferred., • Must be able to work early mornings, nights and weekends., • Must have reliable transportation. BENEFITS:, • Health, • Dental, • Vision, • Short term disability, • Accident, • Hospitalization, • Critical illness, • Cancer, • Life insurance, • Flexible spending, • Education reimbursement, • 401K match, • Employee discount, • Company paid life insurance policy, • Company paid LTD policyIf you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions. EOE

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Saginaw, MI, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Saginaw, MI! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening! Salary: 10-16 an hour Position: Part-time Responsibilities • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Collect all payments; insurance verification, • Collect/open mail; distribute mail to proper areas/people, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming reports, • Verify Insurance and track insurance-covered visits; take copayments, • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company, • Communicate with the office manager and clinicians about scheduling/patient arrivalRequired Skills, • High school diploma or equivalent, • Valid driver's license and reliable transportation, • Great communicator and multitasker, detail-oriented, • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain, • H.S. graduate or GED certificate, • Up-to-date DL and a dependable vehicle, • Excellent at handling details, communicating and multitasking, • Great demeanor, strong integrity and compassion

Job Description ARE YOU LOOKING FOR A REWARDING CAREER IN THE INSURANCE INDUSTRY?! Join one of the top State Farm agencies in the country! Our office is quickly growing and we are in need of an exceptional insurance industry customer service representative! The position offered is for either full or part time. Our customer service representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Linden insurance agency today! Experienced, licensed customer service reps can expect to earn $34,000-36,000 in salary PLUS commission and bonus opportunities. Apply for the position today by completing the form and completing the assessment. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Holidays Base Salary plus commissions and bonuses Paid Time Off (PTO) Possible Hiring Bonus Paid Volunteer Days Hands On Training Office Snacks & Coffee Work from home possibility based on experience Work from home a possibility after initiial training Career Growth Opportunities Hands on Training Responsibilities • Answer incoming phone calls promptly., • Process customer policy change requests., • Verify contact information and update where necessary., • Handle billing inquiries and process payments, • Schedule appointments for sales staff to meet prospective customers., • Property & Casualty license is required., • Possess an upbeat, positive and enthusiastic attitude., • Proficiency to multi-task, follow-thru and follow-up., • Driven and goal-oriented individual., • Ability to tactfully handle stressful and difficult situations., • Works well with other employees and is a team player with a positive attitude.

Job Description Immerse yourself in a rewarding role at Carolyn Tack Allstate Insurance Agency, located in the vibrant community of Rochester, Michigan. We are currently seeking an enthusiastic and dedicated Licensed Insurance Customer Service Representative to join our team. As an integral part of our agency, you will provide exceptional service to our valued clients, assisting them with their insurance inquiries and needs. You will have the opportunity to work in a dynamic environment where your input is valued and growth is encouraged. Our agency prides itself on fostering a positive and inviting atmosphere, where each team member is uplifted and motivated to perform their best. This on-site position offers a chance to engage directly with customers, ensuring they receive personalized and attentive assistance. If you are looking for a career where you can make a meaningful impact and develop long-lasting relationships, Carolyn Tack Allstate Insurance Agency is the perfect place for you. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Mon-Fri Schedule Hands on Training Bonus Evenings Off Weekends Off Holidays Off Paid Holidays Professional Development Monday, Tuesday, Thursday (9am - 6pm) Work Schedule Wednesday and Friday (9am - 5pm) Work Schedule Personal Workspace Equipment Provided Responsibilities Client Interaction: Address inquiries from potential and current policyholders, providing clear and precise information on insurance options. Renewal cross sells and sales overloads quoted for bonus opportunities. Policy Management: Process policy renewals, changes, and updates to ensure accuracy and adherence to company standards. Problem Resolution: Handle and resolve customer issues or complaints with empathy and efficiency. Information Dissemination: Provide policyholders with information on new services or products, helping them to make informed decisions. Record Maintenance: Keep detailed records of customer interactions, noting essential information for future reference. Team Collaboration: Work closely with team members to ensure consistent delivery of superior customer service. Requirements Licensing: Must hold an active Michigan Property & Casualty License. Prior Allstate experience a huge plus! Experience: Previous customer service experience in an insurance environment is highly preferred. Communication Skills: Strong verbal and written communication skills with keen attention to detail. Customer Focused: Ability to provide outstanding customer service and adhere to customer-first policies. Problem-Solving: Skilled in identifying and resolving customer concerns promptly and efficiently. Adaptability: Ability to work effectively in a fast-paced office environment, managing multiple tasks concurrently. Team Collaboration: Comfortable working collaboratively in a team setting to achieve common goals. Tech-Savvy: Proficient in using various computer applications and insurance management software.

Job Description Job Description An insurance customer service representative is many things to many people but with our agency we see an them as an educator and go getter that helps people make informed decisions that can protect and ultimately improve their lives. At a basic level they help customers with their existing polices but much deeper than that they an educator about how insurance works, they are a legal representative making sure the customer qualifies and issues the contract between customer and company, they are a counselor helping people through lifes highs and lows, and most importantly a trusted advisor helping people be prepared and protected for the future. If you are a career minded individual that values striving for excellence and making a difference in the lives of others youve finally found the career youve been looking for. Part Time Benefits Include: • Opportunity for individual and Group performance based rewards. There are no caps on bonuses, we reward hard work and performance., • 80 Hours Paid Time Off, • Health Insurance Stipend $200/mo, • Dental, Vision, Disability, • 401k Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Health Insurance Vision Insurance Mon-Fri Schedule Hands on Training Disability Insurance Life Insurance Career Growth Opportunities Retirement Plan Evenings Off Responsibilities • Develop insurancequotes, makes sales presentations, and closes sales., • Process customer policy change requests., • Secure all Trailing Documents from customers., • Handle all incoming claim calls from customers. *Phone Etiquette • *Basic Computer Literacy *Outstanding Relationship Building/customer retention *Attention to detail *Problem Solve *Active Listening *Professional/Polite *Coachable/Calm under pressure *Desire to succeed *Pass Background Check * - (We will help you obtain if you do not presently have this) **Per the State of Michigan, ''A primary mission of this agency is to protect the public from dishonest and untrustworthy persons and business entities. One way we do this is through the licensure process. A license is a privilege, not a right. To receive and maintain a license in Michigan, an insurance producer (commonly referred to as an insurance agent) must be at least 18 years old, must complete any pre-licensing and continuing education required by law, must successfully pass any examinations required by law, and must not have committed any of the 14 acts that are listed as causes for license denial or revocation in

Job Description We are seeking a part-time customer service representative with strong administrative skills and proficiency in Microsoft Office to join our team. The ideal candidate will be detail-oriented, have excellent task management skills, and be a self-starter. Requirements Provide exceptional customer service to clients via phone, email, and in-person communication • Manage and maintain client files and records, • Create and manage spreadsheets and other administrative documents using Microsoft Office, • Schedule appointments and meetings for clients and staff, • Conduct research and gather information as needed, • Attend client sites as required, • Other related duties as assigned Benefits Benefits explained upon permanent hire status

Job Description Job Title: Medical Management Intake Specialist Duration: 6 months+ Rotating Saturday's, holidays and overtime as needed. THIS POSITION IS REMOTE, LOCAL CANDIDATES ONLY - Contractor must be of reasonable proximity to a client office for IT support if needed. Medical Management Intake Specialist Work Hours: • Schedule: Full-time, 40 hours per week, • Hours: Monday through Friday, 8:00 AM to 5:00 PM, • Flexibility: Schedules will include some Saturdays, Sundays, and Holidays; overtime may be necessary Required Skills and Experience: • Minimum of 2 years of experience in a healthcare, insurance, or related field, • High school graduate and college or university experience, • Medical terminology knowledge or a medical background is required, • Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures, • Customer service experience is required, • Strong phone skills with experience handling inbound and outbound calls, • Experience with healthcare management software and databases, • Excellent verbal and written communication skills, • Ability to explain complex information in a clear and concise manner, • Strong problem-solving skills with the ability to analyze data and identify trends, • Attention to detail and accuracy in all work, • Ability to work collaboratively with cross-functional teams, • Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders Highly preferred: • Two years of college or associate level degree equivalent, • Experience with providing high quality, provider focused servicing to facilities and doctors, • Work collaboratively as a team member with peers and nurses, • Concisely and accurately enter documentation into Care Advance, • Effectively engage over the phone via both inbound and outbound with providers, • Process provider requests as needed, • Acts as providers first trusted source for UM Prior Auth programs, • Assign faxes to designated staff, • Process requests for compliance inquiries, • Access various UM department mailboxes and voicemail as needed, • Ability to function independently, • Critical Thinking At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other bFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.\r\n\r\nAt Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.\r\n\r\nKyyba is an Equal Opportunity Employer.\r\n\r\nKyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b

Job Description Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Client Access Manager FLSA Status: non-Exempt Summary Client Access Specialists will provide exceptional customer service and knowledge of NSO’s programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties • Answer high volume of phone calls, route, and respond appropriately, • Schedule appointments for consumers, • Confirm upcoming appointment times and reschedule if necessary, • Monitor clinician calendars and schedule appointments, • Perform insurance verification and confirm consumer demographic and contact information, • Register new consumers in the electronic medical records system, • Monitor for referrals and conduct follow up activities, • Perform other clerical duties such as filing, photocopying, transcribing and faxing, • Manage patient demographic and personal information., • Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations., • Compile, verify, type, file medical records, correspondence, and reports, • Update records upon receipt of new information, • Assist with departmental / unit audits and investigations., • Distribute medical charts to the appropriate departments / units within NSO., • Maintain quality and accurate records by following NSO procedures., • Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner., • Ensure all medical records are protected and kept confidential, • Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties., • The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients., • Must be able to lift up to 15lbs on occasion, • Seeing/vision, talking/speaking and listening/hearing are continuously required. Requirements Qualifications: Education: High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements • Proficiency in MS Office (Word, Excel, PowerPoint & Outlook), • Proficiency in electronic medical records systems, • Ability to learn additional software, • Proficiency in general office equipment (PC, printer/fax/copier, telephony system), • Proficiency in data entry, filing, • Excellent verbal and written communication skills., • Proficient in Microsoft Office Suite or related software., • Experience working remotely and proficient with software/tools related to remote work., • Experience working with data in all forms including electronic formats and databases. The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

Job DescriptionSalary: $61,000 to $80,000 per year We are seeking a detail-oriented and strategicAccounting Manager to join our growing team. In this role, you will oversee the accounting operations, ensuring accuracy, compliance, and efficiency in financial reporting. You will lead a small team of A/R and A/P staff and work closely with the CEO and President to deliver financial information needed to support their financial insights and to support business decisions. Key Responsibilities • Financial Oversight: Overview of the various accounting functions, including general ledger, accounts payable/receivable, payroll, and financial reporting., • Month-End & Year-End Close: Oversee the month-end and year-end closing processes, ensuring timely and accurate financial statements., • Compliance & Auditing: Ensure compliance with GAAP, tax regulations, and company policies. Coordinate with company CPA as needed., • Process Improvement: Identify opportunities to streamline accounting processes and enhance financial efficiency., • Team Leadership: Supervise, mentor, and develop accounting staff, fostering a collaborative and high-performance environment. Bachelors degree in Accounting, Finance, or a related field (preferred). 5+ years of accounting experience, with at least 2 years in a supervisory role. Strong knowledge of GAAP and Financial Reporting. Strong Knowledge and Experience with QuickBooks online and advanced Excel skills. Excellent leadership, problem-solving, and communication skills. Detail-oriented with strong analytical and organizational abilities. If youre a proactive and strategic professional ready to take the next step in your career, wed love to hear from you! Apply Now: Send your resume to

Respond to customer inquiries via phone & email, provide quotes, and take customer orders Research leads and target accounts for new sales strategies Proactively generate new sales Assist with pulling inventory, prepare shipments, and customer returns Troubleshoot customer concerns Achieve or exceed

Job Description Located in Livonia, Michigan, our agency has a strong presence in the local community and is known for our commitment to professionalism and integrity. We are seeking a proactive and customer-focused individual to join our team and help us continue to deliver outstanding service to our clients. In this role, you will be responsible for managing and servicing a portfolio of commercial insurance accounts. You will work closely with clients to understand their insurance needs and provide tailored solutions. You will also collaborate with internal teams to ensure the smooth execution of policies and handle any inquiries or concerns that may arise. If you have a passion for customer service, possess excellent communication skills, and enjoy working in a collaborative environment, we would love to hear from you. Join our team at Garwood Buda Knight and take the next step in your career! Benefits Annual Base Salary + Bonus Opportunities Life Insurance Hands on Training Career Growth Opportunities Employer paid Medical Insurance Paid Holidays with additional days off Work Hours M-F 8:30 to 4:30 35 hour work week 401K With Employer Match Bonus Opportunities Responsibilities Manage a portfolio of commercial insurance accounts and provide exceptional service to clients. Understand clients' insurance needs and provide solutions. Collaborate with internal teams to coordinate the execution of policies and ensure client satisfaction. Handle client inquiries and concerns in a professional and timely manner. Stay updated on industry trends and changes to enhance knowledge and provide informed advice. Requirements Prior experience in Insurance customer service or a related field is a must. Licensed in P&C Excellent communication and interpersonal skills. Strong attention to detail and organizational abilities. Ability to work effectively in a team environment and build positive relationships. Proficiency in computer software applications.

Job Description JOB TITLE: Intake Specialist DIVISION: Adult Services DEPARTMENT: SEMCA Wayne AJC (PATH) LOCATION: Wayne American Job Center (35731 W Michigan Ave, Wayne, MI 48184) REPORTS TO: PATH Program Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION: Full-Time Regular APPROVED DATE: 10/17/2025 JOB SUMMARY: Responsible for assisting participants with all aspects of the orientation and enrollment process within the Wayne American Job Center (AJC). Also, updates and maintains participants' records, enters data, and performs other office support tasks. ESSENTIAL DUTIES & RESPONSIBILITIES: • Facilitates intake/orientation, explaining program requirements and expectations., • Shows interest and concern for all customers, treating them with respect and care., • Uses personal computer to input data into automated reporting system., • Assists with documentation including collecting required completed documents accurately and expeditiously., • Assists other Center staff with various office support functions. Operates fax, copier and telephone system. Types memos, reports, and other materials., • Maintains detailed participant records in compliance with policies and procedures; Prepares and maintains current and accurate accounting of customer participation., • Maintains organized and efficient filing system., • Maintains accurate and up-to-date participant activity data, and other related information into data systems., • Reconciles and validates reports with related data files and systems; reports errors and corrections to management, • Contributes to the team effort by performing other duties as assigned. SUPERVISORY RESPONSIBILITIES: NONE JOB QUALIFICATIONS: • High School Diploma or GED certificate required. Associate Degree or a combination of education and related experience preferred., • Three years of customer service experience., • General knowledge of AJC services and programs., • Knowledge of relevant office equipment., • Ability to interact with customers in a positive and productive manner., • Ability to input basic data into personal computer., • Ability to prepare routine reports, file records correctly, and type materials as requested, • Ability to effectively read and interpret written procedures., • Knowledge of or ability to learn data tracking and management information systems., • Excellent written and verbal communications skills., • Must be willing to work a flexible schedule. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds. Some filing is required which would require the ability to lift files, open filing cabinets and bend or stand as necessary. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - The noise level in the work environment is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photo copiers, filing cabinets and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Job DescriptionBenefits: • Signing bonus for pre-licensed professionals, • Licensing paid by agency, • Paid licensing period, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Life insurance, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing, • Signing bonus, • Training & development ABOUT OUR AGENCY: Ive been a State Farm Agent since 2018, after spending 15 years learning the business firsthand as a team member in my moms agency. Today, I lead a passionate and experienced team of seven with over 40 years of combined industry knowledge. Our mission is simple: to deliver the most remarkable service in town. We offer an exceptional package of benefits including paid time off and holidays, paid licensing and training, a $500 apparel budget, 401K with 5% match, monthly and quarterly bonuses, profit sharing, a health insurance stipend, and supplemental coverage reimbursements. With a Psychology degree from the University of Michigan, Ive built a workplace culture where relationships come first. Our team is known for treating customers like family, creating a welcoming space where people feel comfortable and cared for. If you're someone who loves to learn, enjoys helping others, and wants a meaningful career with room to grow, we'd love to hear from you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Jasmine Ross - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and

Holiday Stationstores - 6851 Broadmoor Ave [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of paymen

Job Description We are seeking a dynamic and experienced Commercial Insurance Account Manager. The successful candidate will be responsible for managing a portfolio of commercial insurance accounts, providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions. Responsibilities: • Serve as the primary point of contact for a portfolio of commercial insurance clients, • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments, • Identify new market opportunities and develop strategies to expand our customer base, • Build and maintain strong relationships with key clients, ensuring their needs are met, • Prepare and present insurance proposals and renewals to clients, • Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently, • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: • Current property and casualty license, • 3 Years of experience preferred in commercial insurance or related role, • Background in account management, sales, and negotiation with a strong knowledge of commercial insurance products and coverages, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues, • Detail-oriented with strong analytical and problem-solving abilities, • Organizational skills with the ability to prioritize tasks effectively