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8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors with an unrivaled amount of automotive consumer data. Working on many different aspects our Principal Engineers research and discover new opportunities and shape data products to fulfill enterprise needs for data. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that’s right for them! CarMax is a data driven company. We are seeking a highly motivated and experienced Principal Data Governance/Data Quality Engineer with at least 10 years of experience in implementing Data Governance and Data Quality frameworks/tools. The ideal candidate should have a comprehensive understanding of Data Governance, Metadata, and Data Quality processes, and be able to adapt these to CarMax specific needs. This role requires innovative thinking, a hands-on approach, ability to learn quickly and formulate effective solutions as part of an agile team. Familiarity with creating Critical Data Elements, data quality rules, alerts monitoring, and Issue Management is essential. If you are a passionate data professional who has the drive for high data quality leveraging governance processes and tools, then your search stops here. What You Will Do – Essential Responsibilities: * Industry Best Practices: Stay updated with the latest trends in Data Governance, Metadata, and Data Quality. Adapt and innovate these practices for CarMax . * Subject Matter Expert: Serve as a Data Governance/Data Quality expert to support functional teams in using Data Catalog/Data Quality tools. Implement best practices tailored to organizational needs. * Data Architecture and Modeling: Have an understanding and/or willingness to learn about basics of Data Architecture and Data Modeling . * Technology assessment: Partner with both business and technology teams to assess or help assess future looking Data Governance/Metadata/Data Catalog technology tools. * Enterprise Implementation: Collaborate with various teams to implement enterprise Data Quality rules, roles, permissions, and support the Data Governance/Data Quality operating model. This includes any future Data Governance tools/solutions. * Team Collaboration: Work closely with technical and functional teams to integrate data quality and metadata management into the data landscape while assisting resolve data issues. * Technology : Configure and assist with the management of cloud based Data Quality(e.g., DQLabs) and future Data Governance/Metadata/Catalog tools. * Cost Management: Partner with DataOps function to monitor and optimize costs related to Data Governance/Data Quality tools on cloud(Azure or equivalent) . * Continuous Improvement: Maintain a mindset focused of continuous automation and improvement. Adapt to changing business requirements and priorities . * Stakeholder Communication: Communicate effectively with stakeholders and customers to build strong partnerships and teamwork across CarMax . * Adaptability: Be able to multi-task and quickly learn CarMax's business processes and Data Governance/Data Quality opportunities including looking for innovation in the Data Governance/Data Quality areas. * Data Analysis: Write SQL queries to perform data analysis and support Data Quality issue resolution . * Documentation: Document lineage, business, and technical data flows and/or assist in doing so. Qualifications and Requirements: * Minimum 10 years of experience in Data Quality Platform and/or Data Governance roles (e.g., Principal/Senior Technical Data Engineer/Analyst, Data Governance or Data Quality Architect) . * Strong teamwork skills across the organization. * Hands-on experience in SQL (Snowflake experience highly preferred). * Proficiency in Data Governance/Data Quality/Metadata/Catalog tools (e.g., DQLabs, Atlan, Alation, Collibra, Data.world, Data Galaxy) . * Strong knowledge and leadership of Data Governance and Data Quality processes. * Ability to communicate and present to senior technology and business partners. * Familiarity with the latest trends in Data Governance, Metadata, Data Quality, Availability, Observability, and Reliability. * Experience in leading Data Quality operationalization including process and roles definition. * Highly motivated, self-starter with proven leadership & communication skills. * Bachelor's/Master’s in computer science or equivalent area Preferred Qualifications * Experience with Snowflake-specific data governance or quality implementations. * Familiarity with Infrastructure (e.g. Azure, Snowflake) cost management for data tools. * Certification in data governance or quality (e.g., DAMA CDMP, DQMP). * Active participation/leadership in transformative DG/DQ initiatives including AI based Data Governance/Data Quality capabilities. * Prior experience in the retail industry. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center or Dallas Technology Hub in Plano, TX and have a Hybrid work arrangement. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Essential Responsibilities: * Partner with stakeholders across various business units and other Data & Analytics leaders to influence strategic plans and roadmaps. Identify new opportunities for Data & Analytics solutions by cultivating relationships with leaders across the organization and foster those partnerships. Focus on Experience and Efficiency. Apply broad knowledge, seasoned experience, and critical thinking skills to set direction and identify the appropriate goals for the teams to achieve enterprise objectives * Communicate the vision that clearly articulates the direction for the team and deliver consistent key messages to support the strategic direction. Prioritize objectives and provide a cross-functional holistic approach to solution recommendations that includes ROI, implementation plans, scalability as well as alternative recommendations * Deliver on commitments by being results focused and efficiently leveraging team talent * Guide teams to design and implement intelligent, predictable, reliable, scalable, cost-efficient, and easy-to-use platforms/solutions/services to serve Data & Analytics needs of the organization and solve for complex business problems * Maintain FinOps focus for cloud costs and actively manage contracts and consulting expenditure. Continuously optimize the spend using automation, monitoring, process improvements. Partner with the department leader to manage budget including estimating costs of future development and tracking monthly spend. Drive continuous improvement and efficiencies with consulting partners and vendors * Drive relentless pursuit of operational excellence, ownership and accountability. Prioritize resolution for major incidents and production issues impacting customers and business. Guide teams through root cause analysis, proactive identification and prevention of issues. Define and measure service level objectives (SLO/SLI) and key performance indicators (KPI). Identify patterns in issues and drive plans to improve the reliability of the platforms and solutions. Direct teams in the definition and maintenance of the data platform and solutions to ensure that the critical business insights and end analyst(s) needs are consistently met * Understand and meet Security, Compliance, Regulatory requirements. Complete audits on time and follow change management processes. Promote strong Data Quality and Data Governance * Inspire teams to go for greatness. Enrich company culture, promote continuous learning, champion cross functional collaboration, drive employee engagement and sense of belonging. Serve as an empowering coach to the team, enable the team by partnering with delivery/project managers to drive planning and execution for projects and quarterly OKRs/milestones. Lead work prioritization and remove roadblocks * Empower your direct reports to lead their teams by providing the resources, training, feedback, and a sounding-board to be successful in their roles. Ensure the right skills are being used to solve the right problems while supporting the team with coaching, skills development, and career growth * Evaluate the talent landscape and create development and selection plans to fill future needs * Attract, recruit, and retain a strong bench of skilled and highly engaged associates. Invest in associate development through career planning, individual development plans, file reviews, ongoing feedback, mentorship. Promote participation and leadership in company-wide DevOps and Innovation initiatives. Is a mentor to others; gets involved in the growth of others outside of the data area * Communicate effectively with associates at various levels and promote team's accomplishments in forums such as townhalls, portfolio updates, stakeholder meetings, team and department meetings. Share regular updates on projects and initiatives with senior leadership, raise any roadblocks or impediments to delivery and recommend solutions to remove roadblocks * Develop meaningful relationships with customers, partners and peers to achieve common goals. Courageously drive strategic initiatives and challenge upward and across the IT enterprise * Possess an in-depth knowledge and stay current with the industry trends and best practices to evaluate and recommend cutting edge technologies, continuously improve what we do and ensure our customer experience is the best it can be. Drive a broader understanding and usage of Data & Analytics platforms and services across the organization Purpose of the role The Sr. Technology Manager’s primary responsibility is to partner with their business areas and provide technology solutions and services that help deliver CarMax’s strategic mission and plans. This Sr. Manager will lead a team of talented engineers enabling CarMax's technology journey. You will be results-oriented, data-driven, and have a proven record of accomplishment influencing outcomes without direct decision-making authority. The Sr. Manager will be comfortable guiding teams and setting performance standards and motivating associates to perform quality work. The Sr. Manager, in partnership with their leader, is responsible for identifying high performing talent, gaps in talent, and developing associates to close the gaps. Minimum Qualifications: * Bachelor’s degree in computer science, relevant technical field, or equivalent practical experience * 8+ years of Data & Analytics experience in an enterprise-level environment in two or more of the following areas: Data Engineering (Enterprise Data Lake/Data Warehouse), Cloud Computing, Systems Engineering, Master Data Management (MDM), Machine Learning (ML) Engineering, Infrastructure & Operations, Site Reliability Engineering (SRE), Data Governance * 5+ years experience in managing direct reports * 5+ years of working experience in leading the end-to-end design, development and support of data management disciplines including [data platforms, data integration, modeling, optimization, Master Data Management (MDM), Business Intelligence reporting tools, Data Governance/Quality], and other relevant experience such as quality engineering, release management, monitoring and production support * 5+ years’ experience building enterprise-grade solutions with Microsoft Azure or equivalent cloud technologies * Experience in DevOps, version control systems (Git), Site Reliability Engineering (SRE) practices, testing frameworks, Infrastructure as Code, building CI/CD pipelines (preferably Azure DevOps), scripting languages such as Python and shell scripts and working in an Agile/Scrum setting. Knowledge of ITIL framework and experience with Service Management tools such as ServiceNow * Engineering mindset to propel the team towards the next generation technologies * Proven ability to strategically prioritize by balancing business delivery and value generating work with technical debt and engineering excellence * Persuasive and influential communicator – able to explain complex or intangible concepts to stakeholders at all levels. Strong interpersonal skills are required to develop the vision by partnering with key stakeholders across the business, peer groups, and the Technology leadership team. Experience communicating, presenting, and working across functions to drive organization-wide solutions Data & Analytics Specific Qualifications: * Experience building enterprise-grade cloud-native and SaaS Data & Analytics platforms and solutions. Microsoft Azure experience is preferred. * Experience with Snowflake, Databricks, Azure Data Factory and other Azure services, Tableau/Power BI * Experience with Data Orchestration and Observability technologies and platforms * Familiarity with Azure AI services (Azure Machine Learning, Azure Cognitive Services) and Model Development and Deployment (ML Flow, Azure ML), container orchestration (Kubernetes, Docker), Machine Learning, MLOps, Microservices and Event-driven architecture Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center and have a Hybrid work arrangement. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Business Risk Lead, Director, Enterprise Services Risk Office Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small business and commercial clients. As one of the nation’s top 10 banks, we offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work. We are hiring! The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Director on the ES Business Tech Risk team, you will partner across Enterprise Services, Divisional CIOs, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, business partners and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization, as well as provide direct tech risk advisory services into our lines of business (Software, ESM, etc.) In this role, you will: * Serve as the Technology Risk Guide leader for the Enterprise Services Business Risk team to propel the technology risk agenda for our lines of business and help them make informed risk-based decisions. * Assist ES Business Risk leadership in delivering against their strategy and services * Provide oversight and guidance on key strategic Technology initiatives with a focus on architectures to enhance technology in support of business drivers * Serve as interdepartmental advisor, interfacing with technology lines of business and other areas such as second line Technology and Cyber organizations and Compliance * Identify and implement continual program enhancements based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction * Gather risk and control data and reporting; perform initial analysis or potentially evaluate data provided by team analysts * Influence leaders across Enterprise Services, Cyber, second line risk organizations and Internal Audit on key technology risks and actions needed * Develop and monitor risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness * Support Risk Control and Self Assessments (RCSAs) * Understand, document, and analyze current state capabilities leveraging one or more risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework. * Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aids. Draft, contribute to, edit, and deliver presentations that enable the design, development, refinement, and usage of risk methods. Basic Qualifications: * Bachelor’s Degree or military experience * At least 8 years experience in Cybersecurity, Technology, or Cyber Internal or External Audit, or a combination of these * At least 8 years of experience planning and leading IT audits or risk assessments * At least 5 years of People Management experience * At least 5 years of experience in data management and performing data analysis in support of cybersecurity assessments and control design in a cloud environment * At least 5 years of experience supporting security and compliance frameworks such as SOC2, ISO27001, PCI, and NIST SP 800-53 Preferred Qualifications: * 12+ years experience in Cybersecurity, Technology, or Cyber Internal or External Audit, or a combination of these. * Cybersecurity, technology risk, and technology specific certifications such as Certified Information Systems Security Professional (CISSP), AWS Security certification, Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), or AWS DevOps certification * 10+ years of experience in performing Control Self Assessments (CSAs), or completing assessments against established industry risk frameworks, including the NIST Cybersecurity Framework * 10+ years of experience supporting security and compliance frameworks such as SOC2, ISO 27001, PCI, and NIST SP 800-53 * 10+ years experience performing data analysis in support of internal risk assessments and control reviews * 3+ years of CI/CD, DevOps, SDLC framework experience * 3+ years Application Architecture review experience * 3+ years of Financial Services industry experience * Excellent verbal presentation and written communication skills to confidently interact with the cyber organization and enterprise stakeholders At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $205,400 - $234,400 for Director, Cyber Risk & Analysis McLean, VA: $226,000 - $257,900 for Director, Cyber Risk & Analysis New York, NY: $246,500 - $281,300 for Director, Cyber Risk & Analysis Richmond, VA: $205,400 - $234,400 for Director, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Manager, Systems Specialist Operations This is an exciting opportunity to partner with world class professionals to solve real business problems while acting as a liaison between IT and our lines of business. In this role, you will be a valuable source of support through forecasting, in depth analysis, and reporting. You will be responsible for analyzing data to provide top notch recommendations, and enabling teams to meet their operational goals. You will also be responsible for application system and process management initiatives, and for ensuring applications are in compliance with applicable regulatory guidelines and in accordance to the platform design. In addition, you will have the opportunity to troubleshoot complex and interesting applications, monitor system performance, and identify enhancements to give our customers the best experience in the industry. Responsibilities: * Strategy development and implementation * Data gathering and analysis * Process ownership * Collaboration and negotiation Basic Qualifications: * High School Diploma, GED, or Equivalent Certification * At least 6 years of experience in IT operations and system support * At least 2 years of experience in Project management * At least 2 years of experience in Business systems development Preferred Qualifications: * At least 4 years of experience with Capacity, Availability, or Service Level Management * Previous experience with Change or Problem Management * ITIL Certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Riverwoods, IL: $132,800 - $151,600 for Manager,Systems Specialist Ops McLean, VA: $146,100 - $166,700 for Manager,Systems Specialist Ops Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Software Risk Guide - Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Senior Manager on the ES Business Risk team, you will play a key role within Enterprise Services Risk, leading and performing core risk activities in support of the Capital One Software line of business, ensuring effective risk mitigation for our products, processes, platforms and services. You will collaborate closely with associates across all lines of defense, the Software business, and other risk management teams to perform and support the work related to further maturing process and risk management practices. This role is highly visible and involves frequent interaction with senior leaders, including accountable executives, to drive meaningful change in our business partners’ processes that can lead to not only risk reduction, but also better customer experiences. In this role, you will: * Serve as a trusted risk advisor for the Software business; leverage subject matter knowledge and critical thinking to drive value * Lead analysis of various business and risk strategies to proactively identify risks, trends, and process improvements * Provide guidance to the Software business areas on process management and process level assessments, in alignment with Enterprise frameworks and risk management principles * Stay current on regulatory environment changes, industry trends, and understand their impacts to our efforts * Lead risk assessment project delivery, including providing oversight of risk assessment deliverables, reporting, and meetings; draft and review materials for senior management and other governance functions * Drive development of associated risk controls, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure * Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices * Lead cross-functional teams through various initiatives (with a focus on the Software business) as needed An ideal candidate will possess: * Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver * Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team * Experience in payments risk management, controls development, or reporting activities * Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands and timelines Basic Qualifications: * High School Diploma, GED or Equivalent Certification * At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these * At least 5 years of experience supporting, partnering, and interacting with internal and external business clients * At least 3 years of experience consulting with senior executives or strategy development * At least 5 years of Technology or Cyber Risk Management experience Preferred Qualifications: * Bachelor's Degree or Military Experience * Risk Certifications (CRISC, CISSP, CISM, CRCM, CIPP, ABA Risk Mgmt Certification) * At least 7 years of Technology or Cyber Risk Management experience in the Financial Services Industry * At least 6 years of experience supporting, partnering and interacting with internal stakeholders * At least 3 years of experience working with Networking, Cloud Environments, Cybersecurity tooling, and enterprise technology platforms * Experience managing risks related to customer data protection, encryption and tokenization, technology functionality, third party management, anti-money laundering (AML) or fraud At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis McLean, VA: $193,000 - $220,300 for Sr. Manager, Cyber Risk & Analysis New York, NY: $210,500 - $240,300 for Sr. Manager, Cyber Risk & Analysis Plano, TX: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis Richmond, VA: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, Platform Engineering At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. We are seeking a Director, Platform Engineering who will drive our connectivity technical evolution across all our pillars including engineering, security and automation. In this role you will bring together key stakeholders across product, tech, risk, cyber, and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. Responsibilities: * Design, document, and maintain the enterprise-wide Google Workspace governance framework, roadmap, and associated policies based on core data governance principles. * Partner with Product and Risk stakeholders to translate business objectives and risk tolerance into platform configurations, security practices, and data handling policies. * Secure executive and key stakeholder buy-in for the governance program and drive the adoption of a data-aware culture. * Lead a formal, documented change management system for all governance-related modifications to the Workspace environment, ensuring clear communication and minimal disruption. * Design, implement, and enforce a zero-trust security model for contextual access to data and applications. * Partner with Access team on the IAM strategy for Google Workspace, including multi-factor authentication, SSO integration, and context-aware access policies. * Partner with Cyber to architect, implement, and manage a robust DLP program for Google Drive to prevent unauthorized sharing of sensitive data. * Develop and manage a lifecycle-based governance process for third-party applications accessing Workspace data, including risk assessments and security audits. * Partner with the Endpoint team to define, deploy, and enforce security policies for all endpoints accessing the Workspace environment, utilizing Google's device and mobile management features. * Ensure the Google Workspace platform meets or exceeds regulatory and legal framework requirements through proper configuration, operation, and auditing. * Collaborate with Legal, Compliance, and HR to apply Google Vault data retention, eDiscovery, and legal holds correctly. * Develop and implement a data classification scheme with data stewards, applying labels and retention policies in Google Drive and Gmail for effective data lifecycle management. * Serve as the primary technical contact for Google Workspace audits, including evidence gathering, responding to inquiries, and managing remediation, utilizing Google's compliance reports and certifications. * Identify and design automations for repetitive administrative tasks, partnering with the K&P SWE team for implementation. * Collaborate with the K&P SWE team to build custom solutions and workflows using Google Apps Script for specific business needs. * Work with the K&P SWE team to develop scripts for programmatic data access and analysis from the Admin Reports API, creating custom dashboards and automated alerts. * Manage and govern the use of Google Workspace APIs to ensure secure, efficient, and well-documented integrations with other enterprise systems, adhering to the principle of least privilege. Basic Qualifications: * Bachelor's degree * At least 7 years of experience in platform engineering, enterprise information technology, systems engineering, or cybersecurity. * At least 4 years of experience with Google Workspace or Microsoft 365. Preferred Qualifications: * Master's degree in Computer Science, Information Systems, Cybersecurity, or related field. * 5+ years of experience with enterprise architecture, administration, and security of a Google Workspace or Microsoft 365. * 5+ years of experience configurating and managing core Google Workspace security and governance tools, including Data Loss Prevention (DLP), Identity and Access Management (IAM), Context-Aware Access, security reporting, and Google Vault for eDiscovery and retention. * Associate Google Workspace Administration or Professional Google Workspace Administrator certification. * Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Cloud Security Professional (CCSP) certification. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Principal Platform Engineer New York, NY: $246,500 - $281,300 for Principal Platform Engineer Richmond, VA: $205,400 - $234,400 for Principal Platform Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Manager, Ontology and Data Modeling The role of the Manager of Ontology and Data Modeling is to develop, implement, and maintain enterprise ontologies in support of Capital One's Data Strategy. The Manager of Ontology and Data Modeling, as part of Finance Products and Data Solutions, will be responsible for working collaboratively across Finance and Enterprise partners to develop domain ontologies in support of our ERP replacement initiatives. With this replacement, we are looking for someone to champion the creation and adoption of standardized data. The Manager of Ontology and Data Modeling will be responsible for partnering with Technology, Product, and other Capital One teams to support the development and integration of semantic technology into Capital One products and services. The Manager of Ontology and Data Modeling should be capable of supporting an emerging and evolving semantic program at Capital One, capable of clearly communicating and advocating the value of using semantic technology and knowledge organization concepts. Primary Responsibilities * Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of ontologies and optimized data models * Leverage customer insights to influence priorities and roadmap development while advocating for and driving alignment between stakeholders in the development of acceptance criteria * Own and prioritize the near-term Ontology and Data Modeling roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes * Utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team * Understand and leverage technology and end-state architecture vision in partnership with Technology, Machine Learning, and other Capital One teams to support the development and integration of semantics in Capital One products and services, driving comprehensive design decisions out of white space technical problems * Deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics are not performing * Develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence * Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior ontology and data modeling associates * Manage teams that develop, implement and govern ontologies and optimized data models in consultation with stakeholder * Contribute to data integration and mapping efforts to harmonize data with Capital One's upper and domain ontologies * Communicate and advocate the value of Capital One's efforts in ontologies, semantics, and standardization across the business. * Maintain awareness of competitor and industry developments related to ontology use, knowledge organization, data modeling, and machine learning * Understand and adhere to W3C standards related to ontologies, in particular RDF, RDFS, OWL, SKOS, and SHACL * Develop standards, guidelines, and direction for ontology, data modeling, semantics and Data Standardization in general at Capital One Role-Based Competencies * Able to develop and implement ontologies and data models in consultation with stakeholders in teams dedicated to data management, search, product management, machine learning, and other enterprise initiatives. * Able to communicate and advocate the value of using industry standards, applications, and open source data sets. * Able to analyze and implement knowledge organization strategies using tools capable of machine learning and semantic enrichment. * Able to maintain awareness of competitor and industry developments related to ontology use, linked data, semantic technology, graph databases, knowledge organization, data modeling, and metadata. * Able to test/troubleshoot new or updated models and systems * Able to create processes and tools to establish, maintain, and update ontology, taxonomy, and other data models. * Able to maintain and update data and models according to industry best practice. * Able to support knowledge organization workshops in order to further enhance enterprise ontology, taxonomy, or data models. * Able to assist in the implementation and support of data standardization and ontology governance strategies and processes. * Able to develop a strong understanding of the Capital One business, processes, customers, users, and business needs to better solve Data Management problems. * Able to see and communicate the big picture in an inspiring way. Determines opportunity and risks through comprehensive analysis of current and future trends. * Has very strong research skills. * Able to communicate and present ideas clearly and with confidence. Delivers presentations and status updates suited to the characteristics and needs of the audience. * Able to foster strong relationships with business partners, supporting semantic projects across departments. Develops a supportive and helpful culture for assistance in projects and daily support interactions. * Continually focused on improving the responsiveness and quality of the solutions delivered. * Exhibits high energy, passion, self-motivation, and creativity for problem solving. Basic Qualifications * Bachelor’s degree in information science, computer science, engineering, library science, ontology, semantics or computational linguistics * At least 4 years’ experience in a metadata field of work (ontology, taxonomy, semantics or computational linguistics) * At least 4 years’ experience or training in using W3C standards including linked and canonical data and ontologies ( JSON, XML, RDF, RDFS, OWL, and SKOS) * At least 4 years’ experience or training in ontology and linked data tools (Protégé, TopQuadrant, PoolParty, Stardog, AnzoGraph, Neptune, or Data.World) * At least 4 years’ experience or training with SQL or SPARQL Preferred Qualifications * Master’s degree or PhD in information science, computer science, engineering, library science, ontology, semantics or computational linguistics * Understanding of the development of ontologies and the use of controlled vocabularies and thesauri in enhancing the discovery of management of enterprise data * Familiarity with graph databases and technologies * Familiarity with Python or R * Familiarity with JSON, OpenAPI/YAML, AVRO * Familiarity with Agile principles, processes, and methodologies * Familiarity with Amazon Web Services * Detail-oriented and an ability to problem-solve independently * Strong reading and writing skills * Strong project management experience * Excellent communication skills and the ability to present ideas clearly and with confidence. * Ability to work individually and with a team to meet deadlines At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $158,400 - $180,800 for Manager, Ontology and Data Modeling McLean, VA: $158,400 - $180,800 for Manager, Ontology and Data Modeling New York, NY: $172,800 - $197,200 for Manager, Ontology and Data Modeling Richmond, VA: $144,000 - $164,400 for Manager, Ontology and Data Modeling Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Principal Auditor - Payments Network Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit’s vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Discover Financial Services global payments network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: * Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. * Perform risk assessments of business activities, potential exposures and materiality of loss. * Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. * Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. * Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. * Communicate the results of audit projects to management via written reports and compelling oral presentations. * Provide significant input into the development of the annual audit plan. * Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. * Provide risk management advice and counsel to business leadership on best practices. * Establish and maintain good working relationships with line management and auditees during engagements. * Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here’s what we’re looking for in an ideal teammate: * You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. * You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition. * You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. * You’re a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. * You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: * Bachelor’s Degree or military experience * At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination * At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: * Bachelor’s Degree in Accounting, Finance, Economics, Business Administration, or Information Systems * 2+ years of experience leading audits and performing the auditor-in-charge role * Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) * 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Richmond, VA: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Platform Engineer (Workday Integration) Job Description Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the Human Resource technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Human Resource Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. General Responsibilities: * Understand and translate the priorities of the business while integrating HR value proposition and strategies to meet the needs of the business * Deliver solutions in Workday across HCM, Recruiting, Compensation, Payroll and Benefits through efficient and organized processes while maintaining high standards * Effectively communicate across team, Product Owner, stakeholders and influence solutions across business partners * Identify opportunities for process improvements, collaborate with HR partners to provide innovative ideas and insights to redesign business processes that will optimize business results. * Design and develop complex integrations within the Workday platform to support candidate and associate experience using web service technologies, SOAP, REST, WSDL, XML, XSLT. * Provide technical expertise on Workday Studio technologies, security, troubleshooting system issues, data analysis, vendor management and coordination with other HR/Enterprise teams. * Lead a team of integrators and configurators to support the Workday Recruiting module * Work with product owners to align on priorities and deliver on key objectives using Agile methodologies, while maintaining the highest platform and Enterprise standards. * Design and develop automation workflows, perform unit tests and conduct code reviews for self and the team, to make sure work is rigorously designed, elegantly coded and effectively tuned for platform performance and quality Basic Qualifications: * High School Diploma, GED, or equivalent certification * At least 4 years of experience designing and developing integration solutions in Workday using Core Connectors, Workday Studio, Custom Reports or RaaS solutions * At least 2 years of experience configuring business processes within the Workday platform * At least 3 years of experience with calculated fields or custom reports Preferred Qualifications: * Bachelor's degree * 5+ years of experience with Workday functional configuration * Experience working in an agile delivery environment * Experience with building solutions on Workday Extend * Workday or Workday Pro certifications (Human Capital Management, Recruiting, Benefits, Compensation, Time Tracking or Performance Management) * 4+ years of experience with Workday Security or Workday Reporting At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $127,500 - $145,500 for Senior Platform Engineer Chicago, IL: $115,900 - $132,200 for Senior Platform Engineer McLean, VA: $127,500 - $145,500 for Senior Platform Engineer New York, NY: $139,100 - $158,700 for Senior Platform Engineer Plano, TX: $115,900 - $132,200 for Senior Platform Engineer Richmond, VA: $115,900 - $132,200 for Senior Platform Engineer San Francisco, CA: $139,100 - $158,700 for Senior Platform Engineer Wilmington, DE: $115,900 - $132,200 for Senior Platform Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, Technology Risk- Enterprise Services Risk Director, Technology Risk- Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Technology Risk Director in Capital One’s Tech and Product Risk Office, you will apply your risk management, cyber, and technical expertise to the company’s Technology organization. You will partner across Enterprise Services, Divisional CIOs, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization. Your contributions will drive organizational and strategic change through risk identification, measurement, analysis, and reporting in order to better manage the company’s risk in an open and collaborative environment. In this role, you will: * Serve as the Technology Risk Guide leader for the Enterprise Platforms Technology and Product Leadership Team and respective software engineering teams to propel technology risk agenda and help them make informed risk-based decisions. * Assist Tech and Product Risk leadership in delivering against their strategy and services * Provide oversight and guidance on key strategic Technology initiatives * Serve as interdepartmental advisor, interfacing with technology lines of business and other areas such as second line Technology and Cyber organizations and Compliance; collaborate effectively across multiple organizations to achieve objectives * Identify and implement continual program enhancements based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction * Gather risk and control data and reporting; perform initial analysis or potentially evaluate data provided by team analysts * Design and implement internal risk and control governance processes * Influence leaders within Tech, Cyber, Product, second line risk organizations, the developer community, and Internal Audit on key technology risks and actions needed * Develop and monitor risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness * Support Risk Control and Self Assessments (RCSAs) * Understand, document, and analyze current state capabilities leveraging one or more risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework. * Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aids. Draft, contribute to, edit, and deliver presentations that enable the design, development, refinement, and usage of risk methods. Basic Qualifications: * High School Diploma, GED or Equivalent Certification * At least 7 years of experience in Cybersecurity, Technology, Risk Management, or External Audit, or a combination * At least 7 years of experience in project, process, or program management * At least 7 years of experience planning and leading IT audits or risk assessments * At least 7 years of People Management experience Preferred Qualifications * Bachelor's Degree or Military Experience * At least 10 years of experience in Cybersecurity, Technology, Risk Management or External Audit, or a combination * At least 10 years of experience in project, process, or program management * Cyber and Risk Certifications (CRISC, CISM, CRCM, CAMS, CIPP, ABA Risk Management Certification) * Excellent verbal presentation and written communication skills to confidently interact with the cyber organization and enterprise stakeholders * Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands, and timelines * Consulting experience with a Big 4 firm is a plus At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Richmond, VA: $205,400 - $234,400 for Director, Cyber Risk & Analysis New York, NY: $246,500 - $281,300 for Director, Cyber Risk & Analysis McLean, VA: $226,000 - $257,900 for Director, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Data Engineer (Python, Spark, AWS) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative,___inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Data Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. About the Team: The Card Data Engineering and Analytics (CDEA) is developing the target state for one time depersonalization pipelines. This initiative will provide our data science partners with a self-service process to depersonalize data on demand, enabling rapid testing of machine learning models. This new approach will significantly accelerate the enrichment of the depersonalization ecosystem with new features and empower faster exploratory analysis compared to the current process. What You’ll Do: * Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies * Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems * Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake * Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community * Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment * Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: * Bachelor’s Degree * At least 3 years of experience in application development (Internship experience does not apply) * At least 1 year of experience in big data technologies Preferred Qualifications: * 5+ years of experience in application development including Python, SQL, Scala, or Java * 2+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud) * 3+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL) * 2+ year experience working on real-time data and streaming applications * 2+ years of experience with NoSQL implementation (Mongo, Cassandra) * 2+ years of data warehousing experience (Redshift or Snowflake) * 3+ years of experience with UNIX/Linux including basic commands and shell scripting * 2+ years of experience with Agile engineering practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,600 - $181,000 for Senior Data Engineer Richmond, VA: $144,200 - $164,600 for Senior Data Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, International Risk Management (ES Risk) Capital One is one of the fastest growing organizations in the world today and we are growing our teams globally. As Director for International Risk Management, you will play a pivotal role in developing and driving our international risk management agenda—from day one. Teamwork is at the heart of our innovation and we empower each other to think big. We welcome diverse perspectives and experiences as we reshape the financial industry. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. The Director for International Risk Management will support our Enterprise Services (ES) Risk office in Capital One’s first line of defense, and will execute high-priority enterprise-level technology and cyber security and risk management initiatives related to our international expansion, influence across the organization, and drive the implementation of our strategy. Specifically, in this position, you will help lead and manage the international risk management function for ES, which includes executing and enhancing our risk management processes across Capital One, driving project and program delivery, and influencing outcomes supporting the broader International Risk Strategy for Capital One. You will collaborate closely with associates and senior Executives across all lines of defense, Lines of Business, and other risk management teams to support this work. This includes implementing risk management tools and frameworks for the organization and managing a sustainable and mature process to identify, assess, mitigate, and monitor risk. This role will also be responsible for big picture thinking, strategic direction, and partnering across teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates. Your contributions will drive organizational change through risk identification, measurement, analysis and reporting in order to better manage the company’s risk in an open and collaborative environment. This position is highly visible and requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Proficiency in risk management is key to success in this role. The successful candidate will be an experienced risk management professional who understands technology and cyber functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills. Responsibilities: * Drive and coordinate work related to Capital One’s emerging international risk management function, working with the first line of defense Technology and Cyber teams, LOB, and second line of defense teams, to ensure effective collaboration within the team and across stakeholder groups. * Assist the ES Risk leadership team and country leadership team(s) in delivering their strategy and service model. * Lead the development of international processes and the related risk management framework by providing thought leadership, oversight, and coordination with LOBs and other risk management associates across the company. * Drive program and process-level risk assessments to identify risks and mitigation plans based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction. * Be a trusted advisor and drive effective and relevant technology and cyber risk conversations. * Stay current on emerging cyber threats and potential implications to the firm. * Stay current on the changing regulatory environment and understand the impacts to our international expansion efforts. * Assist and drive project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for Senior Management. * Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aides. Draft, contribute to, edit, and deliver presentations that aid in the design, development, refinement, and usage of risk methods. * Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices. * Support direction, manages expectations, and leads cross-functional teams through various initiatives, including oversight of third party resources. * Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable. * Participate in and execute other special projects for the team, as needed. Basic Qualifications: * Bachelor's Degree or military experience * At least 7 years experience in Cybersecurity, Technology, Risk Management, or Audit or a combination of the the four * At least 7 years of experience planning and leading risk assessments and audits * At least 4 years of project or process management experience * At least 4 years of People Management experience * At least 2 years of experience implementing an International program or leading an International or Country Risk Management program Preferred Qualifications: * 10 years experience in Cybersecurity, Technology, Risk Management, International Risk, or External Audit, or a combination of these * 8 years of experience performing information security or technology risk identification and assessments, such as Control Self Assessments (CSAs), or completing assessments within established industry risk frameworks * 8 years experience performing data analysis in support of internal risk assessments and control design and operating effectiveness reviews * 5 years of experience performing data analysis in support of cybersecurity assessments and control design in a cloud environment (preferably AWS) * 5 years of project management experience leading cross-functional projects and programs * 3 years of Financial Services industry experience, including familiarity with regulatory practices * Cybersecurity and technology risk and/or project management certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), AWS Security certification, Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Project Management Professional (PMP) Certification, or Masters Certificate of Project Management (CPM) or related certifications * Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology cyber organizations, enterprise business stakeholders, and executive leadership) * Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines * Consulting experience with a Big 4 firm At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Cyber Risk & Analysis Richmond, VA: $205,400 - $234,400 for Director, Cyber Risk & Analysis New York, NY: $246,500 - $281,300 for Director, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Software Engineer, Splunk Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You’ll Do: * Develop and maintain Splunk dashboards, queries, and alerts to monitor system performance, application health, and security events. * Work with stakeholders to gather requirements and translate them into effective Splunk visualizations and reports. * Optimize and troubleshoot existing Splunk configurations to improve performance and usability. * Integrate data sources into Splunk using forwarders, APIs, and custom scripts. * Support incident response and root cause analysis by providing relevant Splunk data and insights. * Collaborate with DevOps, Security, and Infrastructure teams to ensure comprehensive logging and monitoring coverage. * Stay current with Splunk best practices, new features, and industry trends to continuously improve our observability capabilities. Basic Qualifications: * Bachelor’s Degree * At least 3 years of professional software engineering experience (Internship experience does not apply) Preferred Qualifications: * 4+ years of hands-on experience with Splunk development, including dashboard creation, query optimization, and alerting. * Strong proficiency in SPL (Search Processing Language) and familiarity with Splunk Enterprise Security or ITSI. * Experience integrating data from various sources (e.g., syslog, APIs, cloud services) into Splunk. * Prior experience working with financial systems or in the banking domain, with an understanding of regulatory and compliance requirements (e.g., PCI-DSS, SOX). * Knowledge of scripting languages such as Python, Bash, or PowerShell for data manipulation and automation. * Familiarity with log management and observability tools beyond Splunk (e.g., ELK stack, Grafana, Prometheus). * Understanding of security and compliance requirements in logging and monitoring. * Ability to work independently and collaboratively in a fast-paced, agile environment. * Strong analytical and problem-solving skills with attention to detail. * Excellent communication skills to translate technical findings into business-relevant insights. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Riverwoods, IL: $144,200 - $164,600 for Senior Software Engineer McLean, VA: $158,600 - $181,000 for Senior Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Audit Manager, Payments Network Overview: Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit’s vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Audit Manager interested in becoming part of our Audit team, with a specific focus on the Discover Financial Services global payments network, their associated platforms, technologies, and related operations such as(e.g., credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: * Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. * Perform risk assessments of business activities, potential exposures and materiality of loss. * Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. * Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. * Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. * Communicate the results of audit projects to management via written reports and compelling oral presentations. * Provide significant input into the development of the annual audit plan. * Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. * Provide risk management advice and counsel to business leadership on best practices. * Establish and maintain good working relationships with line management and auditees during engagements. * Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here’s what we’re looking for in an ideal teammate: * You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. * You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition. * You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. * You’re a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. * You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: * Bachelor’s Degree or military experience * At least 5 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry Preferred Qualifications: * Bachelor’s Degree in Information Systems, Accounting, Finance, Economics, or Business Administration * 3+ years of experience leading audits and performing the auditor-in-charge role * 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments * 2+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations * 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience * Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis Plano, TX: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Riverwoods, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Manager, Enterprise Data Tech- Enterprise Services Risk We are hiring! The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Manager on the Enterprise Data Tech Team, you will support Capital One Enterprise Data (eData) in the Enterprise Services Risk Office. In this position, you will play a key role in executing and enhancing our risk processes for Enterprise consumption and experience tools and platforms across Capital One. Risk Managers at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. In this role, you will: * Act as a Technology Risk Subject Matter Expert within the Business Risk team, specifically supporting the Enterprise Data Technology team. * Collaborate with the eData Risk team and the eData Product and Technology teams to facilitate the identification and development of risks, issues, and/or mitigation plans, ensuring necessary business changes and addressing areas of exposure. * Conduct comprehensive risk reviews during processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLAs), Exceptions, Issues and Events, LAUNCH Assessments, and Targeted Risk Assessments to provide consultation on risk mitigation strategies and support the reporting of technology risk metrics.. * Influence leadership within lines of business, Business Risk Offices, Compliance, Cyber Security, second-line risk organizations, and Internal Audit regarding pivotal technology risks and required actions. * Perform in-depth risk analysis and investigations, driving specific risk initiatives to minimize overall risk posture and enhance the effectiveness of the control suite. * Collaborate with technology leaders to ensure appropriate management of technical Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs). * Identify and implement continuous enhancements to the technology risk program, aligning with industry standards, best practices, and Capital One’s strategic risk objectives. * Develop and assist in the delivery of senior-level risk management reports and communications. Basic Qualifications: * High School Diploma, GED or Equivalent Certification * At least 4 years of experience in Risk Management, Process Management, Project Management, or a combination of the three. * At least 1 years of experience developing risks, associated controls, issues and mitigation plans or performing controls testing over cloud-based infrastructure * At least 3 years experience in Technology Risk, IT Internal or External Audit, or a combination, gained within a financial institution or professional services firm * At least 3 years of experience planning, analyzing and leading Risk assessments, and performing detailed reviews of control assessments; including National Institute of Standard & Technology (NIST) and PCI 1DSS * At least 3 years of experience supporting internal and external business clients with a deep understanding of technology risk in the areas of security considerations, sustainability, business resilience and data restrictions Preferred Qualifications * Bachelor's Degree or Military Experience * Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification) * At least 5 years of experience supporting, partnering and interacting with internal stakeholders * At least 2 years of Financial Services industry experience * At least 7 years of Project Management experience leading cross functional projects in Risk simultaneously * Professional certification such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or other Industry related certifications * At least 7 years experience in information systems risk management, in information systems auditing, or a combination * At least 7 years of experience planning, analyzing and leading Risk assessments, and/or performing detailed reviews of control assessments; including National Institute of Standard & Technology (NIST) and/or PCI 1DSS * Experience with Amazon Web Service (AWS) with multi-cloud (Azure and GCP); Cloud Risk Management experience a plus. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $144,000 - $164,400 for Manager, Cyber Risk & Analysis McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis Wilmington, DE: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Risk Advisor, Technology and Data Risk Management Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO. Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. This position – Senior Manager, Cyber Risk and Analysis – will play a key role in shaping the second line’s independent point of view on cybersecurity, reliability, and tech risk, and analyzing the outcomes of the first line’s analysis to enable robust challenge across assessments. This includes leading independent risk analysis workshops, applying quantitative and qualitative risk assessment methodologies, understanding the stack of controls, identifying new approaches to reducing risk, systematically reviewing, analyzing, aggregating and comparing outputs of different assessments, and influencing 1st Line to drive definition and prioritization of high leverage risk reduction initiatives. It will be critical for this role to provide expert guidance and mentorship across TRM, foster strong working relationships with other 1st and 2nd Line groups, and expertly navigate the Enterprise Risk Management framework. As a member of a growing organization, you are expected to shape and further refine the risk program, and will have the opportunity to operate with both autonomy and empowerment from senior leadership. The successful candidate will be a seasoned leader with strong practical knowledge of risk frameworks and risk assessment methodologies applied to technology/cyber risk, who can think strategically and make data-driven decisions, who is intellectually curious, and who thrives driving change. Desired Outcomes: * Review and challenge first line periodic and change-driven risk assessments, including risk sizing, control suite adequacy and mitigation plan relevance * Prepare executive reports summarizing TDRM’s point of view on technology risks * Research industry trends and internal data to substantiate risk management decisions and make recommendations * Scope and facilitate cross-functional risk workshops and document the conclusions to influence 1st line’s risk framing * Foster a collaborative relationship with stakeholders across 1st and 2nd line * Develop and implement plans to orchestrate the operational rollout of risk methodology changes Ideal Candidate: * Positively contributes to an inclusive and accountable team culture * Critical analytical thinker, including the ability to express a point of view supported by data (with both technical and non-technical audiences) * Excellent communication and teaching skills, proven record teaching complex concepts to large audiences. Strong influencing and persuasion skills * Raises concerns early and knows when to escalate, including the ability to raise issues and facilitate constructive problem-solving at all levels of the organization * Passion and expertise in technology and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions * Ability to manage multiple parallel initiatives while maintaining superior results * Execution oriented and a self-motivator * Personal resilience - the ability to stay optimistic and keep people focused during crises or times of change Basic Qualifications: * Bachelor’s degree or military experience * At least 6 years of experience managing, consulting, or auditing in the fields of risk management, information security or technology * At least 5 years of experience performing or challenging risk assessments leveraging qualitative and quantitative methodologies (COSO Framework, quantitative analysis, Factor Analysis Information Risk (FAIR), Process, Risk & Control (PRC) library, Risk and Control Self Assessment (RCSA), scenario analysis, new initiative risk assessments) * Professional security management certification (Open FAIR, Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC)) Preferred Qualifications: * Master’s degree in Information Technology, Cybersecurity, or equivalent * 5+ years of experience communicating and presenting data to both technical and non-technical audiences * 5+ years of experience applying risk quantification methodologies and rolling out risk framework changes * 4+ years of experience interacting with different stakeholders and leaders across multiple organizations * 4+ years of experience in a second-line or oversight role at a financial institution or regulatory agency At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis McLean, VA: $193,000 - $220,300 for Sr. Manager, Cyber Risk & Analysis New York, NY: $210,500 - $240,300 for Sr. Manager, Cyber Risk & Analysis Plano, TX: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis Richmond, VA: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Principal Associate, Data Governance - Enterprise Services Risk - Global Trade Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small business and commercial clients. As one of the nation’s top 10 banks, we offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work. We are hiring! The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Principal Associate on the Global Trade Compliance (GTC) Team, you will be supporting our international risk management framework – from day one – within the Enterprise Services (ES) Risk office in Capital One’s first line of defense. This is high-paced and dynamic work; the position offers a unique and challenging opportunity to help shape the future of Capital One , and builders are welcome! Our highly collaborative team works horizontally, influencing outcomes within all Capital One lines of business and the risk management teams involved in international endeavors. The work will put you at the forefront of major, data-driven initiatives and involves close collaboration with associates and leaders across the enterprise. Specifically, you will help manage and drive international risk functions within Enterprise Services, particularly the data strategy and engagement model that underpin global trade compliance and support our company’s broader international risk program. In this role, you will: * Drive collaboration across data analytics, Tech, Legal, and second-line risk organizations to design and implement effective processes for U.S. export control and other global trade compliance requirements as defined by applicable laws and regulations. * Oversee and implement intake, frontend and backend data governance, systems-of-record management, and business intelligence (BI) initiatives to drive transparent processes for clients, generate insightful analysis (including through effective visualizations), ensure auditability, and enable data-driven senior leadership decision-making worldwide; * Utilize industry-standard project management, collaboration, automation, and visualization tools (such as Jira, Confluence, Tableau, Gemini, Copilot, Looker Studio, etc.) for maintaining and monitoring dashboards and reports related to key performance indicators (KPIs). * Develop and maintain robust processes for identifying, assessing, mitigating, and monitoring international initiatives across the enterprise; * Analyze information to proactively identify and report progress, risks, trends, and first-line-of-defense GTC process improvements; * Conduct program and process-level risk assessments, establish controls, implement monitoring, and lead root cause analyses and remediation for international risks, based on industry standards and best practices and in alignment with Capital One’s strategic risk direction. * Represent the team in risk and other management forums, and support interactions with Internal Audit and Regulatory agencies related to our work, as applicable. * Support the ES Risk organization by championing innovative ideas and executing special projects to enhance team capabilities. Basic Qualifications: * High School Diploma, GED or Equivalent Certification * At least 3 years of experience in Risk Management, Process Management, Project Management, or a combination of these * At least 2 years of experience in cyber risk management, information technology, technology risk management, technology audit, or a combination of these * At least 2 years of experience in the practical application of database management, business intelligence, or statistical analysis at a program level * At least 2 years of experience using Google Workspace Preferred Qualifications * Bachelor's Degree or Military Experience * At least 4 years of experience in risk management or technology risk management * At least 5 years of experience in project, program, or portfolio management * At least 1 year of Financial Services industry experience * Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Management Certification) * Certification as a Project Management Professional (PMP), Masters Certificate of Project Management (CPM), or Certified Information Systems Security Professional (CISSP) * 3+ years experience performing statistical analysis, including data analytics, Business Intelligence, and creating clear and concise data visualizations * 3+ years experience performing information security or technology compliance, risk identification and assessments, or controls governance for digital products and services * 3+ years experience performing analysis in support of compliance, internal risk assessments, control design, and operating effectiveness associated with new or change-driven initiatives * 3+ years experience performing data lifecycle management involving technology, cybersecurity, manufacturing, or a similar field * 4+ years experience setting direction and leading cross-functional projects * 2+ years of experience in open source programming languages for large scale data analysis. * Experience using project management tools such as Jira and Confluence * Proficiency in implementing database concepts such as relational databases and SQL * Proficiency in leveraging Business Intelligence platforms such as Power BI, Looker Studio, and Tableau, as well as visualizations with tools like ArcGIS * Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization such as engineering, technology/cyber organizations, enterprise business stakeholders, and leadership At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Richmond, VA: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The ~100 professionals in TRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm’s controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm’s cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): * Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. * Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities * Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options * Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders * Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services * Demonstrate strong analytical, problem-solving, and decision-making skills * Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers * Define, structure and plan work independently * Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. * Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions * Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies * Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: * Bachelor’s Degree or military experience * At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology * At least 3 years experience with Public Cloud implementations Preferred Qualifications: * Master’s Degree in Computer Science or in an Engineering discipline * Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP)) * Experience with Information Security at the policy, architecture or implementation level * Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus * Experience with identifying and communicating key risks related to cloud native implementations and architectures * Experience drafting reports or analytic assessments for senior management * Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers * Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions * Ability to manage multiple high-visibility and high-impact projects while maintaining superior results * Execution oriented and a self-motivator * Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) * Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) * Ability to work independently and in a team, taking a lead role on projects when necessary * Prior experience working in financial services or other highly-regulated sectors * Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) * Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director of Data Protection - Technology Risk Management Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years, fully exiting our data centers. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The roughly one hundred fifty professionals in TDRM are trusted expert advisers who shape decisions, challenge activities to ensure they meet our standards, and generally oversee technology and information security risk across the business and the central technology organization. TDRM is a second line organization, which means it is independent and sits within the Risk Management Organization. TDRM plays a critical role in ensuring that the company’s risk-taking entities are aware of the risks inherent in their activities and decisions, the impact of their actions on the company at an enterprise level, and opportunities to reduce, mitigate or avoid the risks altogether. Associates within TDRM are highly-skilled information security, cybersecurity, site reliability engineering, technology data, and risk management professionals who have a wealth of experience and a demonstrated ability to provide value added recommendations and deliver high-impact results in their areas of expertise. Cybersecurity, Technology and Data risk management are a strategic priority at Capital One, with heavy engagement from the Board, the Chief Executive Officer, and the executive committee. By joining TDRM, you will be providing these executives with the trusted, independent voice they need to ensure our company’s technology risks are appropriately managed. Director - Advisory & Oversight Data Protection: We are currently seeking a dynamic leader with significant experience in engaging with business and technology leaders to identify and mitigate cyber security risk in the field of data protection. This individual will challenge our business divisions to analyze, monitor, and manage these cybersecurity risks. The ideal candidate for this role will have a deep understanding of cyber security risk, both from a technical and risk management perspective pertaining to general data protection, Data Loss Prevention (DLP), data identification, classification, minimization, tokenization, encryption, secure transfer, retention and destruction. The associate in this role will lead a team and a program to develop relationships and influence risk taking across the organization, providing oversight and effective challenge. Responsibilities: * Play a lead role in identifying areas of cyber risk to provide oversight, analysis, effective challenge, and risk-informed recommendations. * Provide and manage the production of technical assessments of the effectiveness and design of cybersecurity controls * Conduct assessments and draft assessment for senior management and other stakeholders, to include regulatory agencies and the Board of Directors, as needed. * Manage a team of cybersecurity professionals. Set vision and direction, manage performance and career development of associates. * Stay current on emerging cyber threats and risk management approaches. * Collaborate effectively with stakeholders and leaders across multiple organizations to achieve objectives. * Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups. * Promote and influence change in technology and program from the first line of defense that drives management of technology and cyber risk within the company’s appetite. Basic Qualifications: * A Bachelor’s degree or military experience * At least 7 years of cybersecurity operations experience with enterprise-grade data protection tools or processes * At least 5 years of experience in data protection or technology processes, Data Loss Prevention (DLP), data identification, classification, minimization, tokenization, encryption, secure transfer, retention, destruction or a combination. * At least 5 years of experience of people management * At least 2 years of data or certificate management experience * At least 2 years of experience with public cloud infrastructure or security principles Preferred Qualifications: * At least 1 professional security management certification, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC), Security+ - CompTIA * Excellent written and verbal communication skills. This role requires the ability to articulate complex technical concepts in clear, concise, actionable manner through both written products and verbal communications * At least 2 years of experience managing, consulting, auditing, or working in the fields of information security, technology, or risk management * Familiarity with the field of threat intelligence concepts. Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers * Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate * Familiarity with financial sector regulatory practices and second line of defense effective challenge * Experience with performing risk assessments and risk reporting * Passion and expertise in cybersecurity, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions * Ability to manage multiple projects while maintaining superior results * Ability to work cross-functionally, individually, and to lead work among a team * Execution oriented and a self-motivator * Familiarity NIST Cybersecurity Framework controls, NIST 800-53, ISO 27000-1 At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $263,900 - $301,200 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Principal Associate, Support Engineer - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. Job Summary: We are seeking a highly skilled and motivated Production Support Principal Associate to join our Capital One Software Support team in a fast-paced Software as a Service (Saas) organization. As a key member of our technical support group, you will play a critical role in ensuring the reliability, performance, and optimal functionality of our SaaS product. The ideal candidate should have a strong background in system engineering, troubleshooting, and customer support. Responsibilities: * Provide advanced technical support for complex issues, addressing system and application-related challenges. * Familiarity with microservices architecture, understanding how to support and troubleshoot microservices-based applications. * Proficient in writing and executing SQL script to extract and analyze data. * Diagnose and resolve software issues in a timely and efficient manner to meet service level agreements (SLAs). * Monitor system performance and proactively identify potential issues before they impact users. * Create and maintain comprehensive documentation related to troubleshooting procedures, system configurations, and support processes. * Share knowledge with team members and contribute to the development of training materials. * Work closely with cross-functional teams, including software developers , product managers and platform engineers to address and resolve complex technical issues. * Collaborate with Level 3 support to perform root cause analysis and contribute to long-term solutions. * Communicate effectively with customers to understand and troubleshoot issues, providing timely updates and resolutions. * Ensure a high level of customer satisfaction through professional and courteous interactions. * Identify opportunities for automation to streamline repetitive tasks and enhance efficiency. * Contribute to continuous improvement initiatives, suggesting and implementing process enhancements. * Participate in on-call rotations to provide 24/7 support for major incidents. * Respond promptly to emergency situations, contributing to swift resolution and minimizing downtime. If you are a highly analytical and collaborative individual with a passion for ensuring the seamless operation of SaaS solutions, we invite you to apply for this challenging and rewarding position. Join us in delivering exceptional support to our clients and contributing to the success of our innovative SaaS products. Basic Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field. * At least 4 years of system engineering experience * At least 3 years of software troubleshooting or software customer support experience Preferred Qualifications: * Experience with scripting languages (Python, Bash) * 3 + years of experience with public cloud technologies * 2 + years of experience using monitoring tools (AWS Cloudwatch, Splunk, New Relic, Solarwinds) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $106,700 - $121,700 for Lead Support Specialist McLean, VA: $117,300 - $133,900 for Lead Support Specialist Richmond, VA: $106,700 - $121,700 for Lead Support Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionThis Jobot Job is hosted by: Chris De Armas Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $100,000 - $150,000 per year A bit about us: Female-owned family law and estate planning firm with offices in Virginia and North Carolina. Our prestigious law firm is seeking a highly experienced and dedicated Senior Family Law Attorney to join our team. The ideal candidate will have a strong background in handling all areas of family law with good experience in litigation. Why join us? Your primary goal will be to provide superior legal representation to our clients, ensuring their rights and interests are protected to the fullest extent of the law. This is an excellent opportunity for a seasoned attorney to showcase their expertise and contribute to our firm's continued success. Job Details Responsibilities • Provide comprehensive legal counsel on complex family law matters including divorce, child custody, child support, alimony, and paternity cases., • Represent clients in court proceedings, mediations, and negotiations., • Draft, review, and negotiate legal documents such as pleadings, discovery requests, responses, pretrial orders, and trial briefs., • Conduct thorough case analysis and develop effective litigation strategies., • Collaborate with our legal team to ensure the best possible outcomes for our clients., • Maintain up-to-date knowledge of Virginia family law and court procedures., • 5+ years in family law with litigation experience., • JD degree from an accredited law school., • Active admission to the Virginia State Bar., • Proven track record of successful representation in complex family law cases., • Exceptional negotiation skills and courtroom demeanor., • Strong analytical and problem-solving abilities., • Excellent written and verbal communication skills., • Ability to handle high-stress situations with professionalism and composure., • Demonstrated commitment to ethical standards and client confidentiality., • Ability to work independently and as part of a team. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policyCompany DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com.

EPI Power is hiring a Cost Controller Engineer to join our growing team. This role will be responsible for assisting with establishing and managing a cost control system to support the team's decision-making process to complete the project within the approved budget. The Cost Controller Engineer will ensure any deviation from the budget is identified, analyzed, final impact is estimated, and the effect of corrective actions taken is monitored. The ideal candidate is open to relocating for future project needs. This role requires the ability to work 6 days per week, typically Monday - Saturday. EPI Power, LLC ('EPI') is a licensed electrical contractor and subsidiary of The Weitz Company that specializes in data centers. Our mission is to safely deliver industry-leading electrical construction solutions on a fast-track basis. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves. What You'll Do: • Ensure compliance with the project plan, • Assist with earned value progress measurement, • Assist in monitoring project cost estimates, expenditures, forecasts, and trend analysis, • Assist in maintaining the accuracy of cost data and detection of deficiencies within cost system, providing direction for corrective action, • Attend and participate in meetings, • Interact with a variety of individual across the organization in regard to project cost analysis, • Assist with managing changes in project scope, identifying potential crisis issues, and developing contingency plans that account for company contractual requirements, • Coordinate with the site team to ensure the accuracy of progress data, • Help the Project Controls Manager in preparing the cost report, MPSR report, and manage changes in Procore What We're Looking For: • Experience:, • 2+ years of experience in a project cost control role required, • An industry related bachelor's degree. An equivalent combination of education and experience may be considered., • Skills:, • Knowledge of financial concepts, • Ability to understand project and deliverable deadlines, • Strong problem solving and decision-making skills, • Desire to work in a collaborative, supportive, team environment, • Excellent written and verbal communication skills, • Organized and a high attention to detail, • Strong relationship building skills, • Technology:, • Proficient in basic computer software including Microsoft Word, PowerPoint, Excel, and Outlook, • Experience with industry-related software such as Bluebeam and Procore, • Ability to learn specific job-related software upon hire What We Offer: • Competitive Pay, • Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings, • Employer-Paid Short- and Long-Term Disability Programs, • Employer-Paid Life Insurance, • Generous Paid Time Off Provisions, • 401K Retirement Savings Plan with Company Match, • Tuition Reimbursement, • Fully Paid Parental Leave, • Voluntary Products Including: Critical Illness Insurance and Accident Insurance, • Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails. The Weitz Company, LLC (and its U.S.-based subsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce. We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicants will receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicable state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice. #LI-KD1

Principal Associate, Support Engineer - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. Job Summary: We are seeking a highly skilled and motivated Production Support Principal Associate to join our Capital One Software Support team in a fast-paced Software as a Service (Saas) organization. As a key member of our technical support group, you will play a critical role in ensuring the reliability, performance, and optimal functionality of our SaaS product. The ideal candidate should have a strong background in system engineering, troubleshooting, and customer support. Responsibilities: * Provide advanced technical support for complex issues, addressing system and application-related challenges. * Familiarity with microservices architecture, understanding how to support and troubleshoot microservices-based applications. * Proficient in writing and executing SQL script to extract and analyze data. * Diagnose and resolve software issues in a timely and efficient manner to meet service level agreements (SLAs). * Monitor system performance and proactively identify potential issues before they impact users. * Create and maintain comprehensive documentation related to troubleshooting procedures, system configurations, and support processes. * Share knowledge with team members and contribute to the development of training materials. * Work closely with cross-functional teams, including software developers , product managers and platform engineers to address and resolve complex technical issues. * Collaborate with Level 3 support to perform root cause analysis and contribute to long-term solutions. * Communicate effectively with customers to understand and troubleshoot issues, providing timely updates and resolutions. * Ensure a high level of customer satisfaction through professional and courteous interactions. * Identify opportunities for automation to streamline repetitive tasks and enhance efficiency. * Contribute to continuous improvement initiatives, suggesting and implementing process enhancements. * Participate in on-call rotations to provide 24/7 support for major incidents. * Respond promptly to emergency situations, contributing to swift resolution and minimizing downtime. If you are a highly analytical and collaborative individual with a passion for ensuring the seamless operation of SaaS solutions, we invite you to apply for this challenging and rewarding position. Join us in delivering exceptional support to our clients and contributing to the success of our innovative SaaS products. Basic Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field. * At least 4 years of system engineering experience * At least 3 years of software troubleshooting or software customer support experience Preferred Qualifications: * Experience with scripting languages (Python, Bash) * 3 + years of experience with public cloud technologies * 2 + years of experience using monitoring tools (AWS Cloudwatch, Splunk, New Relic, Solarwinds) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $106,700 - $121,700 for Lead Support Specialist McLean, VA: $117,300 - $133,900 for Lead Support Specialist Richmond, VA: $106,700 - $121,700 for Lead Support Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionRole : Systems Analyst 3 Location: Richmond, VA (Hybrid) Job ID: 757689 Interview Mode: Both Web Cam and In Person Interview This position will work closely with the EHR team and different application teams to analyze, design, and help implement assigned modifications in the different applications that will connect with the EHR system. Work Arrangements: Position will be hybrid. mainly remote with the ability to be in the office for schedule meetings and other events. General Job Description: For the EHR implementation and current existing application, we are seeking for an skilled, analytic detail-oriented Systems Analyst with strong background on analysis, documentation and software development. The Systems analyst will require to analyze systems and systems process, work closely with stakeholders and help ensure that the implementation fulfill the organization needs. Expertise in problem-solving, systems analysis and healthcare technology will be highly sought abilities required. Key Responsibilities • Requirements gathering and Analysis: Collaborate with different stakeholders to understand business and technical requirements, translated them into workflows, functional and technical specifications, • Work hand in hand with the technical lead for Interfaces group and other groups as needed., • Support migration efforts and propose new workflows as needed for several parts of the internal applications., • Assisting the design and configuration of different parts of the EHR ensuring it aligns with technical and user requirements., • Documentation The systems analyst will require to maintain a comprehensive documentation of the workflows and processes that were created and implemented as a result of the EHR System., • Process improvement: Analyze different systems performance and interfaces to identify opportunities for improvement and work with the respective teams to implement it., • Analyze and proposed solutions for different components of the interface application, • Develop and/or work with developers for assigned components and modifications in different OIM Applications, • Support testing efforts on different areas of the EHR Powered by JazzHR NpiXVa2joz

Job Description 100% on-site, in-person interview is required. This is located in Richmond, VA. Local only Candidates can apply. Our client has an opening for a Lead Business Analyst - In Person (763561) This position is up to 13 months with the option of extension. The client is located in Richmond, VA. Leadership - Strong leadership and mentoring skills, with experience leading and guiding experienced teams. Required 5 Years Communication - Effectively conveying ideas to both technical and non-technical teams at various levels of an organization Required 5 Years Stakeholder Management - Ablity to build and maintain working relationships with key stakeholders within the organization Required 5 Years Support - Guide and help experienced professionals in achieving their goals and support in removing obsticles. Required 5 Years Business Analysis - Expert level knowledge in business analysis functions (requirements, stakeholder management, testing, etc) Required 10 Years By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Job Description SUMMARY We are seeking a strong, visionary leader for a Facilities Manager for the Richmond, Virginia area with a proven track record in industrial maintenance and reliability in overseeing site-wide mechanical operations. This role is pivotal in driving strategic initiatives, optimizing asset performance, and fostering a culture of continuous improvement across a large-scale operation. The ideal candidate will bring deep trade experience, technical reliability expertise, and a collaborative mindset to lead a diverse team and manage complex vendor relationships. RESPONSIBILITIES • Lead and coach a multidisciplinary team, fostering collaboration and servant leadership. Drive strategic alignment across departments and ensure high engagement and performance., • Oversee mechanical maintenance across the site, including reliability programs (RCA, vibration analysis, instrumentation)., • Manage budget and compliance to ensure compliance with corporate standards, safety protocols, and business processes., • Drive strategic planning and lean manufacturing initiatives (CI mindset)., • Ensure operational excellence and solve problems through coaching and data-driven decision-making., • Lead annual action planning and budget development., • Monitor and report asset performance; implement improvement methods., • Ensure quality and safety standards are met across maintenance teams., • Engage and develop employees through structured processes and performance management., • Bachelor's degree in Mechanical, Electrical, or Industrial Engineering (or related field)., • Minimum 5 years leading a maintenance department in an industrial setting (10 years preferred)., • Experience with reliability programs and CI initiatives., • Proven leadership of trades workforce., • Familiarity with heavy equipment in the manufacturing industry required., • Experience managing CAPEX and maintenance budgets., • SAP CMMS or similar ERP systems., • Understanding of reliability tools (RCA, vibration analysis, instrumentation).

Job DescriptionRole : Infrastructure Solutions Architect 3 Location: Richmond, VA(hybrid) Need Local candidates Job ID: 752728 Interview Mode: Web Cam Interview Only ON SITE REQUIRED: 3 days on site /week - No Exceptions/ Parking is provide for contractors at no cost. ABOUT THE ROLE VITA seeking an experienced IT Solutions architect to support various centralized IT Infrastructure sourcing activities and planning efforts. The commodities include End User Services; Server, storage data center services; network services etc. Need someone who understands complex IT infrastructure solutions, can lead requirements development sessions and draft technical requirements. The infrastructure solutions architect reads the most holistic to the gap they are trying to fill. • Participate in the strategic sourcing of complex, holistic IT infrastructure solutions for the COV, • Re-write existing requirements when/if strategy shift are communicated by leadership, • Review proposals submitted by suppliers from a technical standpoint and provide feedback to cross-functional RFP teams, • Collaborate with implementation and transition teams to build out implementation and transition requirements for RFPs., • Evaluates and drafts detailed requirements, systems interactions and interdependencies, and project plans required to deploy chosen solutions, • Reviews proposals from a hardware, software and tools standpoint to determine if supplier proposals are possible within existing system, designs changes based on existing infrastructure in order to meet requirements., • Review proposals, Evaluate & Analyze networking and computing hardware and software capabilities and makes recommendations for required components to best deliver services., • In collaboration with cross-functional teams, conduct market research/ studies pertaining to development of new information systems to meet current and projected needs., • Plans and prepares technical reports, memoranda, and summaries regarding solutions for consumption by VITA Leadership, in support of key RFP milestones., • Must be proficient at the techniques that go into the formulation of architectures, including requirements discovery and analysis, application of abstraction, formulation of solution context, solution alternatives identification and assessment, technology selection, and architectural configuration., • Extensive understanding and experience in technology areas to include: Devices (PCs, Laptops, tablets) and end user support; Server, storage & Data center services; Network services; High Availability/Disaster Recovery, and IT security. Powered by JazzHR YJDHhpgdDG

Job DescriptionComForCare Home Care is a premier franchise of in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As a Registered Nurse at ComForCare, you will conduct thorough client assessments, create personalized care plans, implement interventions to achieve client goals, update care plans to track progress, administer medications when necessary, maintain detailed client records, and coordinate referrals to other healthcare professionals as required. Learn more about how we show we value our team and why they love working at ComForCare. Why Join ComForCare: • Treated with respect and dignity, • Ongoing training and development opportunities, • Flexible scheduling, • Paid per Visit, NO Oasis documentation Make an Impact: After 20 years in business, we know the industry better than anyone. Make a meaningful difference by ensuring clients receive tailored care plans and interventions aimed at achieving realistic outcomes, improving their overall health and wellbeing. What we are looking for: • Graduate of an accredited school of professional nursing, • Current license as a Registered Nurse (RN) in the state(s) of practice, • CPR certification, • Demonstrated knowledge of safety and infection control practices, • Flexible Schedule, • Performing comprehensive assessments of client status, including physical, psychosocial, and environmental parameters., • Developing an individualized plan of care for each client that incorporates analysis of data and current scientific findings., • Providing interventions with a focus on achieving realistic client outcomes., • Reporting changes to update the plan of care to reflect progress towards goals and outcomes., • Administering medications as needed., • Maintaining client records showing systematic assessments, planning interventions, and evaluations., • $100 per initial assessment, • $50.00 per reassessment, • $35 / hr base pay

Job Description Keiter Mission: Help people achieve their full potential while pursuing their purpose – at home, at work, and in the community. Keiter Values: Innovation - Collaboration - Accountability – Relationships We have: • A large variety of client industries, allowing for diverse day-to-day projects, • Opportunities for building close relationships with your clients, • An open mind for new ideas and methodologies, • Programs for continuing professional education and career development, • Numerous niche service and industry teams to join that match your unique skills and interests, • A supportive and collaborative team environment, • Flexible work environment to support your unique professional and personal needs, • Strong technical and analytical skills, • Excellent written and verbal communication skills, • The ability to meet time constraints and deadlines, • An inclusive and professional demeanor that supports our positive work environment, • 3 or more years of experience as an associate in a public accounting firm or equivalent work experience, • CPA license, CIA certification, and/or other appropriate professional designations, • Data analysis skills, • Motivation to develop the skills and qualifications necessary to become a future firm leader, • The desire to build relationships with professional peers in the business community, • The ability to speak multiple languages EMPLOYER: Keiter Stephens Hurst Gary Shreaves. JOB: Business Assurance & Advisory Services (BAAS) Sr. Associate. DUTIES: Preparing & indexing working papers; Performing various procedures established under generally accepted accounting principles (GAAP) to verify accuracy & validity of client’s financial matters; Reconciling intercompany payables & receivables; Preparing chart of accounts; Reviewing accounts receivable for collectability & evaluating the adequacy of provision for loss; Investigating the possibility of unrecorded revenues; Reviewing basis of inventory valuation; Evaluating the propriety of depreciation methods & lives used; Inspecting securities owned, verifying cost & presenting values; Reviewing the form in which title is held; Preparing time budgets for engagements; Supervising & training associates & interns; Reviewing, documenting, & evaluating internal controls; Determining possible contingent liabilities by corresponding with attorneys, examining minutes, contacting clients; Preparing audit, review, &/or compilation work programs; Developing appropriate computer skills including standard office software, tax preparation software, & financial statement software; Demonstrating competency in technical skills, work quality, & application of professional & firm standards; Participating in planning & scheduling client engagements; Communicating & interacting with clients by building strong relationships; & Meeting time constraints & client deadlines. REQUIRED: BA/BS in accounting or related field & 36 months experience in auditing, accounting, or a related discipline. LOCATION: 4101 Dominion Blvd, Glen Allen, VA 23060. APPLY: Send resume and cover letter to .

Job DescriptionRole : Business Systems Analyst 4 - In Person Interviews Only Location: Richmond, VA(Onsite) Need Only local candidates Job ID: 752977 Interview Mode: In Person Only CBAP or CSPO certification is highly desired. The resource will be expected to be onsite 5 days per week initially. After some time, they may be allowed to work from home on some days. Proficient with Excel and/or Power BI CARDINAL is the state HRIS. This is a nice to have but not required. Training will be provided. · Analyzes business analysis artifacts to develop and maintain business requirements and collaborate with IT development team to ensure systems are in alignment. Write stories for consumption by Scrum team. · Maintains the OEBS product backlog to ensure a continual flow of tasks to the development team. · Coordinates project tasks with stakeholders, team members, and other internal or external stakeholders. · Creates test plans and test scripts, conducts user acceptance testing, documents test results, and works with information technology staff to correct identified problems. · Develops end-user training materials and conducts training. · Provide application(s) support to agency users. Troubleshoots data entry/application errors, isolates problems from symptoms, determines solution or alternatives, develops and implements a resolution. · Uses data extraction tools to gather and provide data to internal and external agency data partners based on requested criteria. · Identifies data quality issues. Identifies root causes and develops action plan(s) to make improvements. Provides end-user support such as responding to user questions, reporting system deficiencies, and working with technical staff to resolve problems. · Addresses outstanding service requests timely and accurately. · Monitors HR Help issues daily and provides expeditious resolutions. · Assist with reviewing data clean-up and digital scanning work product. · Other duties as assigned. Education, Experience, Licensure, Certification: Ability to successfully interact in a team environment and effectively communicate both orally and in writing across all levels of an organization. Experience with Oracle E-Business Suite is desirable. Experience working in Human Resources is a plus. Graduation from an accredited college or university with major study in Business Administration, Information Systems, or related field. CBAP or CSPO certification is desired. Powered by JazzHR 0BDIUnwobN

Job Description POSITION SUMMARY The System Status Controller (SSC) is responsible for real-time monitoring, coordination, and support of emergency medical service (EMS) communications. Under the direction of the Communications Lieutenant, the SSC facilitates effective and timely call triage, unit deployment, status tracking, and coordination with public safety agencies to ensure optimal EMS system performance. The role requires high-level multitasking, attention to detail, and strict adherence to Emergency Medical Dispatch (EMD) protocols based on International Academies of Emergency Dispatch (IAED) standards. This position functions as an integral part of the Communications team and collaborates with other personnel to ensure uninterrupted operational coverage. It may also serve as a training preceptor for new communications staff upon meeting internal qualification standards. POSITION DUTIES AND RESPONSIBILITIES Emergency Call Management • Answer emergency and non-emergency calls for service and determine appropriate response level, • Receive and triage a variety of call types, including medical emergencies, interfacility transfers, and mutual aid requests, • Apply MPDS (Medical Priority Dispatch System) protocols to assign priority codes and pre-arrival instructions based on IAED standards, • Accurately enter and update data in the Computer Aided Dispatch (CAD) system, • Maintain caller contact as necessary to ensure scene safety and information updates, • Utilize agency-approved technology platforms including CAD, radio consoles, and voice recording systems to manage and document communications activityUnit Deployment and Status Control, • Monitor and adjust ambulance deployment using System Status Management (SSM) principles, • Assign and track emergency units based on availability, location, and acuity, • Ensure all unit status changes (en route, on scene, clear) are updated promptly in the CAD system, • Coordinate unit movements to maintain system readiness and coverage, • Exercise sound judgment in deployment decisions within agency guidelines to prioritize life-threatening calls and maintain system balance, • Monitor system efficiency and unit hour utilization (UHU) patterns and promptly notify the Communications Lieutenant of persistent inefficiencies, deployment imbalances, or operational delays, • Initiate supervisory escalation in the event of protocol deviation, prolonged call processing, or system failureInteragency Coordination, • Maintain open communication with Field Operations personnel to support real-time deployment decisions and scene-level situational updates, • Communicate with law enforcement, fire, hospitals, and other partners to relay critical scene or patient information, • Monitor regional communications channels (e.g., 800 MHz system), • Relay resource requests to supervisors and activate additional resources as neededOperational Support, • Maintain situational awareness of system threats including severe weather, high-volume events, communication outages, or hospital diversions, and report them promptly to the Communications Lieutenant, • Document response exceptions and deviations from standard unit availability or coverage plans in accordance with agency protocols, • Notify Communications Lieutenant and/or Field Supervisors of critical incidents, system threats, or service disruptions, • Participate in high-incident response, special event coordination, and contingency plans, • Assist with hospital status tracking, diversions, and ETA notificationsAdministrative and Quality Functions, • Log unit downtime and out-of-service events in accordance with agency documentation protocols to support operational performance analysis, • Complete all shift documentation accurately and on time, • Support communications quality assurance reviews as directed, • Attend required continuing education and maintain EMD and CPR certifications MINIMUM REQUIREMENTS Minimum Qualifications: • High school diploma or GED, • Certified EMT in the Commonwealth of Virginia (or higher) or ability to obtain within one year, • Emergency Medical Dispatcher (EMD) certification (or obtain within 6 months), • CPR certification, • Strong verbal communication and multitasking skills, • Ability to work under pressure in a fast-paced environment, • Prior EMS, public safety, or dispatch experience, • Knowledge of CAD and radio communication systems, • Must be able to sit and or stand for long periods., • Must be able to operate standard office equipment, • Must be able to operate a multi-screen workstation, use radio headsets, and respond to visual and auditory alerts, • Must be able to lift up to at least 25 pounds independently and 150 pounds with assistance, • Must have substantial movements of the body, wrists, hands, and or fingers, • Must be able to work in various environmental conditions as well as temperature changes, • Required to have visual acuity to operate equipment CONDITIONS OF EMPLOYMENT • Subject to pre-employment and random drug screening, fingerprint-based background check, and physical ability test, • Must maintain all required licenses and certifications as a condition of continued employment, • Must adhere to agency confidentiality policies and ensure security of protected health information (PHI) in compliance with applicable federal and state laws, • Comply with all legally mandated vaccinations and health screenings required for healthcare providers under federal, state, or local regulations, • May be required to work nights, weekends, holidays, and during emergencies, • Successful completion of a probationary period is required for all new hires

Job Description Exceptional opportunity for Richmond based real estate company! We are looking for an experienced Senior Property Accountant. This role is crucial in ensuring the accuracy and integrity of financial records for our property portfolio. The ideal candidate will be detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment. Responsibilities: • Maintain and reconcile property bank accounts, promptly addressing and resolving any discrepancies., • Perform detailed reconciliations of balance sheet accounts, including asset capitalization and discrepancy resolution., • Prepare and review mortgage reconciliations, including escrow accounts, ensuring accuracy and resolving variances., • Validate monthly management fee calculations and obtain necessary approvals., • Create and post journal entries such as reclassifications, depreciation, amortization, and accruals., • Generate comprehensive property financial reporting packages and other essential financial data., • Conduct analysis of account information and provide insights on trends., • Support the annual budget preparation process and assist with year-end audits and tax requirements., • Participate in special projects and provide support as needed., • Bachelor’s degree in Accounting or a related field., • Minimum of 3 years of accounting experience, preferably within the real estate sector., • Proficiency in accounting software, with Yardi experience highly preferred., • Strong analytical and research skills to identify and resolve financial issues., • Advanced proficiency in Excel, Outlook, Word, PowerPoint, and Adobe products., • Excellent communication and interpersonal skills, both written and verbal., • Highly organized and adaptable, with a strong willingness to learn., • Ability to work efficiently and accurately under tight deadlines in a dynamic environment.

Job DescriptionDescription: At SingleStone, we operate at the intersection of people and technology, engineering solutions that bring out the best in people. We are a team of problem-solvers, technologists, and strategists who believe in elevating humanity in business by delivering solutions that make a real impact on the lives of other people. As a Data Analyst, you will play a key role in transforming data into actionable insights that help our clients make informed decisions. You’ll collaborate with engineers, project and technical leaders, and business stakeholders to uncover opportunities, identify trends, and visualize what matters most. This role blends analytical rigor with storytelling, curiosity, and a drive to deliver meaningful business outcomes. More specifically, here's what you'll do: Prioritize Client Success • Translate questions into analytical problems and deliver clear, data-driven answers., • Create dashboards, reports, and visualizations that empower users to explore and understand key metrics., • Work with incomplete or messy data, asking the right questions to clarify and guide analysis., • Tackle ambiguity with confidence—identify assumptions, experiment quickly, and iterate fast., • Go beyond surface-level reporting to explore what’s really going on—why something happened, not just what., • Ask questions that challenge assumptions and dig into data to uncover root causes., • Develop scalable and repeatable reporting and analytics solutions., • Ensure data integrity and quality in every analysis., • Be scrappy, stay hungry. Move fast, experiment, and adapt—speed and agility are extremely important., • Roll up your sleeves and get your hands dirty. Take ownership and find creative solutions to technical challenges., • Work collaboratively across teams, combining diverse skills and perspectives to drive better outcomes., • Jump in wherever needed—from wrangling datasets to refining the story for an executive audience. At SingleStone, we’re more than just a consulting firm—we’re a people-first, purpose-driven company that thrives on creating value in every engagement. We offer: • A collaborative, supportive culture where you’ll be surrounded by smart, driven people who genuinely want to see you succeed., • Challenging, meaningful work with clients who trust us to solve their toughest problems., • The ability to make a real impact, not just within projects, but in shaping the future of our firm., • A dynamic workplace that values flexibility, autonomy, and real results.Requirements:, • At least two years of experience working with data to answer business questions—through analysis, visualization, and storytelling., • Proficiency with analytical tools like SQL, Excel, and BI platforms (e.g., Power BI, Tableau, Looker)., • Strong communication skills—you can explain your thinking clearly and adapt to different audiences., • A curious mindset—you love digging into data and asking, “What else can we learn from this?”, • Experience working with stakeholders to understand problems and deliver insights that matter., • A drive for continuous learning and growth in the evolving data landscape.

Job Description Overview CIVITAS Health Services is looking for passionate leaders and clinically innovative BCBA Hybrid who share in our dedication and love for serving the autism community. Civitas was one of the first providers in the State of Virginia to provide ABA services through the state Medicaid Behavioral Therapy program. We specialize in treating children in a home-based setting through a multidisciplinary/care coordination, best practice approach. In addition to Medicaid, we participate with all commercial insurance companies and Tricare. Our model is perfect for the type of leader who embodies community-based practice models and collaborative approaches. About Civitas Health Services Civitas Health Services, Inc. is a Joint Commission Nationally Accredited Substance Abuse, Mental and Behavioral Healthcare provider serving in the Greater Richmond and Hampton Roads Area. Our team of professionals is invaluable to our organization. They embody our commitment to excellence and service to the community while providing quality care and customer services. We match their commitment by providing our team with competitive compensation and professional growth opportunities. Position Title: Clinical Supervisor BCBA Salary Range:$82,450 - $102,820 commensurate with experience Bonus Incentive Program: Work Type: Flexible hybrid schedule. (minimum of 50% of remote) Job Duties: • Direct supervision of Registered Behavioral Technicians, • Conduct Functional Behavioral Assessments and Learning Needs Assessments (in our center, home, school, and/or community), • Developing Individualized Behavior-Change Programs with client-specific goals and outcome measurements, • Training and development of Registered Behavior Technicians, • Data analysis, • Ensure care coordination with internal and external treatment providers, • Conduct clinical supervision, • Provide weekly communication with direct care professionals, parents/legal guardians, and other providers to ensure service Continuity, • Professional Development Opportunities, • Tuition & Continuing Education Units Reimbursement, • Medical/Dental/Vision Insurance, • Employee Assistance Program (EAP), • Company Paid Life Insurance, • Long-Term Disability Insurance/Short-Term Disability Insurance, • Paid Holidays and Paid Time Off Accruals, • Flexible Schedule, • Personal Office Space and Private Lot Parking Civitas Health Services is an Equal Opportunity Employer and Drug Free Workplace.

Job Description Are you a detail oriented person who’s not afraid of searching for a needle in a haystack? Do you thrive in a collaborative environment? Do you enjoy sharing your SALT knowledge with business clients and colleagues? Our growing Tax team needs another State and Local Tax specialist. This opportunity is for candidates who want to lead our SALT practice and work in a thriving Tax practice that affords flexibility, excellent resources, and other experts in Tax. Keiter Mission: Help people achieve their full potential while pursuing their purpose – at home, at work, and in the community. We have: • Challenging tax projects for clients in a variety of industries, • Opportunities for building close relationships with the clients you work with, • An open mind for new ideas and methodologies, • Continuing professional education and career development programs, • Numerous niche service and industry teams to join that match your unique skills and interests, • A supportive and collaborative team environment, • Flexible work environment to support your unique professional and personal needs, • Community involvement opportunities You have: • Strong technical and analytical skills, • The ability to meet time constraints and deadlines, • The desire to build positive relationships with our clients and help them reach their business and financial goals, • A passion for sharing your technical knowledge and professional skills with tax associates, • An inclusive and professional demeanor that supports our positive work environment, • Willingness to actively participate in new client business generation, • 5+ years of experience in a public accounting, tax consulting, or equivalent work experience, • 3+ years of experience in a Manager role, preferred, • A college degree in accounting, • Hold an active CPA License, • Working knowledge of Microsoft office products and tax preparation software You might also have: • In depth knowledge of State and Local Taxation, • The knack for writing and sharing your accounting insights with our clients and prospects, • Data analysis skills, • The desire to build relationships with professional peers in the business community, • The ability to speak multiple languages Additional information for you about our SALT Tax Manager Leadership opportunity: › Serve as the Firm's primary resource in a wide range of multistate sales and use tax matters, including FAS 5, reverse audits, tax planning, consulting, compliance, automation, mergers and acquisitions, controversy, and audit defense. › Automate sales and use tax compliance decisions. Implement knowledge of sales and use tax implications. › Deliver a full range of multi-state and local tax consulting services, addressing various issues in the area of income, franchise, capital stock, license, and gross receipts taxes. › Conduct primary and secondary review of complicated or complex state and local returns. › Identify opportunities to minimize clients' multi-state tax burden through optimal filing methods, exemptions, credits/incentives, structuring alternatives, etc. › Provide analysis and modeling of structuring alternatives. › Research complex state and local tax issues using state statutes, regulations, case law, and other relevant authorities/guidance. › Lead and manage the business relationship of complex engagements with a focus on high-value, quality tax advice, and seek to expand services to clients. › Participate in the development of staff through one-on-one teachable moments and offering feedback on a regular basis. › Prepare transaction work for complex client situations. › Actively participate in the generation of additional business by seeking out new clients and follow-through with leads. › Contribute to and foster a positive work environment

Job DescriptionRole : IT Security Analyst 3 Location: Richmond, VA (Hybrid) Job ID: 758633 Interview Mode: Web Cam Interview Only The Virginia Department of Transportation is seeking to fill the Information Technology (IT) Security Analyst position. This position reports to the Deputy Information Security Officer in the Office of Information Security located in Richmond, Virginia. The IT Security Analyst supports the VDOT Information Security mission by implementing results-oriented strategic approaches, plans, programs, and procedures. This position helps to ensure that Commonwealth of Virginia Information Security Policies and Standards are followed by the Agency. The broad areas of responsibility for this position include; identity and access management, IT risk management, business continuity and IT disaster recovery planning, security awareness education and training, security vulnerability management, Artifical Intelligence compliance and security incident management. Responsibilities: • Documents processes and script narratives/executive summaries., • Create Business focused documentation for circulation among readers with various technical understanding., • Share insight of Security Architecture and IT Governance approaches and implementation methodologies, • Research and provide written guidance on alignment with security policies/standards., • Perform tasks related to Security Compliance and Control Evaluation, Risk analysis, and exception documentation., • Collaborate with Business areas and cross- functional Enterprise Architects to fully understand business needs and provide strategic consultation on data security and risk-averse implementation., • Partner with architects, other technical team members and to develop roadmaps and strategies to support agency KPIs, • Design/Implement Enterprise Security/technology Patterns, • Consult with teams as needed on initiatives and provide tactical direction as well as provide architecture considerations on legacy solutions, • Comprehensive knowledge of Information Security principles; including information security trends, emerging technologies, best-practices, controls, models, architecture, etc., • Practical experience with identity and access management, IT risk management, business continuity and IT disaster recovery planning, security awareness education and training, security vulnerability management, and security incident management., • Familiarity with the Commonwealth of Virginia’s Information Security Standards and/or the National Institute of Standards and Technology Publication 800-53., • Able to communicate effectively in writing and orally, exercise judgment, interpret laws and policies, and maintain effective working relationships with a wide variety of individuals in both the public and private sectors, • Experience in monitoring IT environments for compliance with information security architecture policies and standards., • Substantial technical experience in 2 or more: Cloud-based technologies, Artificial Intelligence, Machine Learning, Identity & Access Management, Vulnerability Management, firewalls, computer forensic techniques, databases, collaboration tools, web & mail services., • Ability to provide input and security direction for future designs, information security capabilities, and strategic technology alternatives., • Excellent written and oral communication and presentation skills (possessing the ability to breakdown complex technical terms into everyday language)., • Demonstrated ability to work with broad cross-section of personal including all levels of management and external entities such as VITA consultants and service providers to explain and security measures and collaborate and disseminate security related information in partnership with the Office of Information Security., • Work experience in a fast-paced environment and acquire new skills/knowledge to meet customer needs. ghJ6cBtwVo

Job Description Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind? The Impact You'll Make in this Role: At Mission Lane, our analysts work on business problems that touch all facets of the business and have the opportunity to work on different teams within the organization as their careers develop. This team is responsible for managing forecasting initiatives, assessing key portfolio risks, and ensuring accurate projections to support strategic decision-making. They own the development and enhancement of forecasting models, monitor credit performance trends, and collaborate cross-functionally to align risk strategies with business objectives. By leveraging advanced analytics and scenario modeling, they provide data-driven insights that optimize credit policies, capital allocation, and portfolio profitability while maintaining Mission Lane's commitment to financial inclusion. As a Principal Business Analyst you will: Qualifications • Proven ability to problem solve end-to-end: from framing the question and forming a hypothesis, to analyzing the data, to communicating and debating the answer with other stakeholders, • Familiarity with SQL, python, or other tools for data analysis, • 2 - 5 years of experience in a highly analytical role, • Experience doing analytical work with credit cards or other consumer lending products, specifically valuations and loss forecasting, • Experience helping scale a business in a fast-paced startup environment, • Expertise in SQL or Python At Mission Lane, we're all about making a real impact—and that starts with our people. We're looking for bold thinkers who are ready to take on new challenges. If you need accommodations to perform at your best during the application or interview process, let us know—we've got you. We believe in supporting our team inside and outside of work. Our comprehensive benefits package* is designed to help you thrive: • Work – A dynamic, mission-driven culture with training programs and career growth opportunities., • Life – Comprehensive health, dental, and vision coverage, an FSA for medical and childcare expenses, paid parental leave, and a 401(k) with company match., • Balance – Generous PTO, flexible schedules, a Calm App subscription, and more to support your well-being. Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes unlimited paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment. About Mission Lane: Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member. Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting . Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters. Application Integrity: Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.

Job DescriptionCompany Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description JOB POSITION: Industrial Technician Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States. Principal Responsibilities: • Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations., • Provide on-call service as part of a rotation, including after-hours support., • Troubleshoot electrical, mechanical, structural, and electronic issues on-site., • Perform post-repair audits to ensure safety features are functional., • Document findings and recommend corrective actions, including safety notifications to customers., • Consult with customers on repair and safety issues, offering recommendations for material handling improvement., • Produce electronic documentation using company tools, obtaining customer signatures., • Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI)., • Complete service reports and other required documents accurately and promptly., • Communicate with the Field Operations Manager and Service Coordinator following established practices, • Maintain company-issued equipment, vehicles, and assets in proper working order., • Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor., • Follow established safety rules and procedures, including customer guidelines., • Participate in monthly safety meetings., • Perform other responsibilities as assigned by the supervisor. Qualifications Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required. Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion. Must be able to frequently lift to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights. • This is a safety sensitive position., • *KCN Additional Information What we offer: Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check. Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service Holidays: 10 paid holidays per year Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category. Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Job Description Data Analyst Our client, in the shipping and logistics/supply chain industry, is seeking a Data Analyst. This is a junior to mid-level, permanent/direct hire position. The employee will have flexibility to work remotely, occasional office time may be helpful. Their office is located in Richmond, VA. Snapshot of the client: • Software product company with over 15 years of success., • Has recently doubled in size as their product has been able to solve major supply chain issues., • Growing company, great work environment and impressive leaders. Solid history of investing in employees and helping them learn new things., • Serve as Data Analyst, using SQL to analyze and troubleshoot data., • Learn their software system and understand the data needs of customers, prepare data accordingly., • 1-2 years of data analysis experience, using SQL (capable of queries, statements, joins, stored procedures, etc), • Exposure to and understanding of object-oriented programming, • A desire to troubleshoot and problem solve., • The company is growing with leaps and bounds, career growth is a given in their environment, • The executive team has a track record of success and an excellent reputation, • Casual environment with super flexible schedules, mostly remote work with some office time.

Job Description At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team? What You'll Do Koalafi is searching for an innovative Sr. Manager of Business Analysis specializing in Operations Analytics to generate and drive initiatives that improve operational efficiency, reduce costs, and boost company revenue. In this role, you will operate in a player/coach model, in which you will perform direct hands-on analysis while also coaching and mentoring junior analysts to deliver high quality results while developing their skills. As the lead for Operations Analytics, you will be accountable for partnering closely with our Chief Operating Officer to create and execute on a strategic agenda and manage the backlog of initiatives and projects. The ideal candidate possesses strong analytical skills and a deep understanding of operations data and key performance metrics. In this role, you will: • Collaborate with senior leaders to develop a strategic agenda that maximizes operational efficiency, while providing data-driven insights and recommendations for improvements, • Lead projects and initiatives that deliver meaningful business outcomes, • Mentor and coach a small team of junior analysts, fostering a culture of collaboration and innovation, • Support the entire Operations organization, including customer support, merchant support, collections, recoveries, and back office, • Partner closely with our data engineering team to develop a robust and intuitive data model that will be used for analysis and reporting, • Design and deliver dashboards and reports that effectively convey information and insights to non-technical audiences, • Develop analytical frameworks and KPIs to monitor operational performance, identify trends, and uncover opportunities for efficiency improvements, • Analyze workflows, bottlenecks, and resource allocation to recommend changes that improve operational outcomes, • Develop segmentation and/or models that will be used to improve the effectiveness of our collections and recoveries programs, • Bachelor's degree required, in a quantitative field such as Statistics, Mathematics, Economics, Business, or Engineering preferred, • 5+ years of experience in an analyst, data science, or consulting role, • 3+ years of experience in operations analytics, • 3+ years of experience managing/coaching more junior analysts, • Experience in consumer financing industry, such as: credit cards, personal loans, auto loans, BNPL, or similar field, • Proficiency in Excel, SQL, and Python for data analysis, • Exceptional attention to detail and problem-solving skills, • Ability to create a strategic agenda and execute against it, • Desire to work in a fast-paced, dynamic entrepreneurial environment, • Strong written and verbal communication skills, • Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond, VA or Arlington, VA). Candidates must already be located within a commutable distance to either location, as relocation assistance is not available at this time. Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most. Benefits: At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best: • Comprehensive medical, dental, and vision coverage, • 20 PTO days + 11 paid holidays, • 401(k) retirement with company matching, • Student Loan & Tuition Reimbursement, • Commuter assistance, • Parental leave (maternal + paternal), • We focus on what's most important, • We set clear expectations and deliver, • We embrace challenges to reach our full potential, • We ask, "How can this be better?", • We move fast together

Job Description Position: AI Engineer I Location/Department: Richmond Headquarters/ Information Systems Status: Full-Time/ Salaried Exempt Our Company Universal is headquartered in Richmond, Virginia, and is the leading global leaf tobacco supplier. Tobacco sourcing and processing has been the Company's principal focus since its founding in 1918. The largest portion of the Company's business involves procuring and processing flue-cured, burley, and dark air-cured leaf tobacco for manufacturers of consumer tobacco products. Over the past few years, Universal has expanded its business through a series of acquisitions to develop a plant-based ingredients business segment to support the food and beverage markets which will provide future growth opportunities for Universal. We are now a global business-to-business agri-products supplier to consumer product manufacturers, that sources and processes leaf tobacco and plant-based ingredients. Through our plant-based ingredients platform, we provide a variety of value-added manufacturing processes to produce high-quality, specialty vegetable- and fruit-based ingredients as well as botanical extracts and flavorings for human and pet food end markets. Universal conducts business in over 30 countries on five continents and employs over 25,000 permanent and seasonal workers. Domestically, Universal employs over 1,000 permanent and seasonal workers, and its revenues ending March 31, 2024, were $2.75 billion. For more information on Universal, visit our website at Summary As an AI Engineer I at Universal, you will design and develop scalable AI solutions that support business innovation and operational efficiency. You will contribute to the full lifecycle of AI systems—from prototyping and model training to performance testing and deployment. This role is ideal for early-career professionals with strong technical foundations and a passion for machine learning and big data technologies. What You’ll Be Doing (Essential Duties) • Design and develop scalable solutions using AI tools and machine learning models., • Ensure the scalability, reliability, and performance of AI systems across diverse use cases., • Develop and execute performance tests to evaluate system efficiency in handling large datasets, complex algorithms, and processing speeds., • Perform research and testing to develop machine learning algorithms and predictive models., • Utilize big data computation and storage tools to create prototypes and datasets., • Conduct model training, evaluation, and tuning to optimize performance., • Integrate, test, and monitor AI solutions in collaboration with cross-functional teams., • Document technical workflows and contribute to knowledge sharing across the team., • Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field., • Proficiency in programming languages such as .net, Python, or R., • Internship or project experience in AI/ML (demonstrates hands-on exposure), • Basic understanding of statistics and data analysis, • Experience with SQL or NoSQL databases, • Ability to write clean, maintainable code and follow coding standards, • Strong analytical and problem-solving skills., • Effective communication and collaboration abilities., • Exposure to MLOps tools and practices., • Experience with RESTful APIs or microservices, • Familiarity with containerization (Docker), • Experience working in Agile/Scrum environments, • Experience with data visualization and version control (e.g., Power-BI, Git). Benefits We offer a wide range of market-competitive total rewards that include 401(k) match, pension, merit increases, paid holidays, medical, dental, life, vision, short and long-term disability benefits, and tuition assistance to name a few. EOE M/F/Disabled/Vet Employer All applicants must be authorized to work in the United States.

Job DescriptionRole : Master Data Analyst - In Person Location: Richmond, VA (Hybrid) Need only candidate Job ID: 757515 Interview Mode: In Person Only **local candidates strongly preferred due to onsite requirement **candidate must have experience working in data management as an analyst The Virginia Department of Transportation (VDOT) Business Integrated Solutions Division (BISD) is seeking a Master Data Analyst with demonstrated experience in data analytics to work as a key member of the Data Management team. This analyst will support teams working in Agile (Sprint) as well as traditional Waterfall methodologies for Software Development Lifecycle (SDLC). Responsibilities include analyzing problems; documenting business processes and data lifecycle; developing data requirements, user stories and acceptance criteria; and testing. VDOT is a fast-paced organization with very high standards for work quality and efficiency. This position is expected to handle multiple projects, and remain flexible and productive, despite changing priorities and processes. Ongoing improvement and efficiency are a part of our culture, and each team member is expected to proactively contribute to process improvements. Responsibilities: • Work with the Project team members and business stakeholders to understand business processes and data flows, • Develop expertise in the customers’ datasets and data lifecycle, • Profile source data; review source data and compare content and structure to dataset requirements; identify conflicts and determine recommendations for resolution, • Conduct entity resolution to identify matching and merging and semantic conflicts, • Conduct data attribute mapping back to the data source, • Elicit, record, and manage metadata, • Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams, • Discover and document requirements and user stories with a focus on improving both business and technical processing, • Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff, • Utilize progressive elaboration; map stories to data models and architectures to be used by internal staff to facilitate master data management, • Identify and group related user stories into themes, document dependencies and associated business processes, • Assist Product Owner in maintaining the product backlog, • Create conceptual prototypes and mock-ups, • Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions, • Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress Qualifications Required: • The candidate must have a minimum of 10 years of experience delivering business data analysis artifacts, • 5+ years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology, • 5+ year of experience writing complex queries to analyze data, • Experience translating client and product strategy requirements into dataset requirements and user stories, • Proficient with defining acceptance criteria and managing acceptance process, • Experience with enterprise data management, • Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server), • The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers Powered by JazzHR gZAOnNFwRh

Job Description Are you a Board Certified Behavior Analyst (BCBA) ready to learn and grow with a company that is committed to high quality services that prioritizes child-centered, compassionate care? Early Autism Services (EAS) is currently seeking a BCBA to fill a full-time role to expand our center and home-based services in Richmond, VA. EAS is a founder-owned company, providing proactive, personalized ABA therapy for children nationwide. Our core values are to provide high caliber services through data-driven treatment, supporting each child's potential, promoting teamwork and respect for all individuals. At EAS we pride ourselves in low RBT turnover, competitive compensation, and a strong RBT tenure. If you are a BCBA with the same beliefs, we welcome you to apply now and join our amazing team! Benefits: • Compensation up to 99k annually, • Two flex admin days per month, • Monthly utilization bonuses up to $9,000 annually, • Low weekly billable requirements (25 hours per week), • Manageable caseload size (8-12 clients), • Relocation assistance available, • Professional autonomy with support from your clinical directors when needed, • Free access to extensive continuing education library, • Client reinforcers provided, • Health, vision, and dental insurance, • 401(k) with 4% match, • Company paid life insurance, • 15 PTO Days, • 6 paid holidays, • $350 annual CEU stipend and an additional PTO day to attend courses, • Significant opportunities for career growth, • Working with children with autism: 1 year, • Applied Behavior Analysis: 1 year Early Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionSyms Strategic Group (SSG) is seeking a talented Senior Functional Analyst - III Location: Remote Department: Veterans Affairs Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply! Essential Duties and ResponsibilitiesPrevious Federal Government experience and Security Clearance highly desired! • Lead the capture of business requirements for software development teams, • Collaborate with business users, Information Technology (IT), and leadership to elaborate and document requirements in an Application Lifecycle Management (ALM) tool, • Manage requirements in an ALM tool, • Perform Agile requirement management activities for a product team, • Perform the analysis of user needs to determine functional, cross-functional, and technical requirements, • Conduct user interviews, lead and facilitate sessions, and develop business process models and formal specifications, • Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical, and non-technical requirements, • Perform elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria, • Use an ALM tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, epics, sub-epics, and user stories, • Perform the collection, tracking, and monitoring of system and business requirements, • Validate requirements and integration, • Conduct backlog refinement sessions, • Coordinate with Systems Engineers to assess impact on technical solutions, • Manage and coordinate requirements for various projects, • Write and deliver project documents to the client, • Identify and manage risks and issues impacting the progress and outcome of the project, • Develop and maintain the scheduled project/product backlog(s), • Own and manage requirements change control, • Develop Change Requests per established policies and procedures, • Facilitate accurate configuration management for project-related artifacts, • Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediment, • Collect, analyze, manage, and report key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe, • Perform analysis to identify required tasks and their interrelationships to establish well-documented stories, • Become a product functional Subject Matter Expert (SME), • Lead and mentor junior analysts in accordance with strategy and direction established by the Team Lead, • Establish strong relationships with product and business owners, • Support development team as needed to help everyone understand the requirements’ details, • Follow Agile methodology (Scrum) and deliver requirements/specifications for Sprint teams, • Remove impediments from team members to achieve successful completion of Sprints, • Provide clear qualitative and quantitative information to teams and stakeholders, • Support change control processes established to monitor and control project scope Required Skills and Experience, • Must possess a strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies, • Must possess excellent oral and written communication skills with the demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences, • Must possess excellent attention to detail, customer service skills, and problem-solving abilities, • Past experience conducting independent research to support the resolution of complex questions, • Must possess advanced experience with Microsoft (MS) Office, including Excel, • Must possess excellent analytical skills, including integrating information from several sources, • Expertise with JIRA tools, • SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered., • Recruiters or Third parties will not be considered. Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. Powered by JazzHR 1qpMbnDT7O

Job DescriptionSalary: DOE Data-Core Systems, Inc. is a provider of information technology, consulting and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visit. Data-Core Systems Inc. is seeking Business Analyst to be a part of our Consulting team. You will participate and effectively contribute to the design, development, and implementation of complex applications, often using new technologies. You will provide technical expertise and systems design for individual initiatives. You will have the opportunity to work with other SME consultants from our existing team. Responsibilities/ Required Skills: • Work with the Project team members and business stakeholders to understand business processes and pain points, • Develop expertise in source system datasets and data lifecycle, • Profile source data which may contain a spatial component; review source data and compare content and structure to dataset requirements; identify conflicts and determine recommendations for resolution, • Conduct entity resolution to identify matching and merging and semantic conflicts, • Elicit, record, and manage metadata, • Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams, • Discover and document requirements and user stories with a focus on improving both business and technical processing, • Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff', • Utilize progressive elaboration; map stories to data models and architectures to be used by internal staff to facilitate master data management, • Identify and group related user stories into themes, document dependencies and associated business processes, • Assist Product Owner in maintaining the product backlog, • Create conceptual prototypes and mock-ups, • Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions, • Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases, • Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress, • Experience Delivering Business and Systems Analyst Artifacts - Required, • Experience with Power BI - Required, • Experience with SharePoint - Required, • Experience with Microsoft Office - Required, • Agile Business Analyst; Strong understanding of Scrum concepts and methodologies - Required, • Well versed with Scrum and Agile, Scaled Agile and Kanban methodologies - Required, • Technical experience in organizing and maintaining sprint and product backlogs - Required, • Technical experience translating client and product strategy requirements into application requirements and user stories. - Required, • The candidate must have a minimum of 10 years of experience delivering business data analysis artifacts, • Experience organizing and maintaining Product and Sprint backlogs, • Proficient with defining acceptance criteria and managing acceptance process, • Experience with Azure Databricks, • Experience with enterprise data management, • Experience with reporting systems operational data stores, data warehouses, data lakes, data marts, • The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers, • Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server), • Experience with ESRI ArcGIS, • Exceptional experience writing complex sql queries for Sql Server and Oracle, • Experience translating client and product strategy requirements into dataset requirements and user stories, • Certified Business Analysis Professional (CBAP) and/or Certified Scrum Product Owner (CSPO) Certification, • Certified Data Management Professional (CDMP), • Experience with Visio - Highly desired, • Experience with Creating Training Materials - Highly desired, • Experience with Ivanti Service Manager or Change Management tool(i.e. ServiceNow) - Highly desired

Job Description ATCS is excited for our 2026 Summer Internship Program! We are actively seeking enthusiastic and driven individuals to join our esteemed team companywide! This program will span from May/June to August 2026. We have internship opportunities in Transportation Design, Traffic Engineering & Planning, Construction Management, Site/Civil, Water Resources and more. At ATCS, we believe in providing our interns with a well-rounded and enriching experience. As a Civil Engineering Intern, you'll immerse yourself in a multitude of exciting technical and administrative tasks. This diverse range of responsibilities will not only enhance your skill set but also give you valuable insights into various aspects of real-world projects. Plus, you'll have the privilege of working alongside our accomplished employees who are eager to offer mentorship and guidance. Your responsibilities as an ATCS intern will include: • Collaborating closely with engineers and other team members to support various project tasks., • Utilizing cutting-edge computer-assisted engineering and design software and equipment to prepare high-quality engineering and design documents., • Assisting in the collection, preparation, and analysis of essential project data., • Exhibiting stellar teamwork by actively participating and contributing to project success., • Providing crucial administrative support to keep projects moving forward., • Currently pursuing a Bachelor of Science (B.S.) degree in Civil Engineering, Environmental Engineering, Construction Engineering or Management, or a related field., • While previous internship experience is preferred, it is not mandatory – we value your potential and dedication just as much., • Excellent written and verbal communication skills are a must, as effective communication is the cornerstone of our collaborative work environment., • Ability to thrive in a team-oriented setting., • Proficiency in Microsoft Office programs. ATCS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ATCS is committed to providing equal opportunities and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Caitlin Crockett, MBA, SPHR at .

Job DescriptionCompany Description CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Learn more at captechconsulting.com. Job Description Business System Analysts (BSA) at CapTech work side-by-side with key business and technical stakeholders to elicit solution requirements, drive the solution design, and ensure the finished product meets the needs of the business. Our BSAs work on a variety of projects from mobile and content management systems, to large integration and modernization efforts spanning multiple lines of business. BSAs at CapTech bridge the gap between business and technology to ensure solutions provide the value the business needs as well as being scalable and maintainable to support the ever-changing needs of the organization. CapTech BSAs are called upon to provide leadership through experience and help shape the strategy of our clients. Specific responsibilities for the Business System Analyst position include: • Quickly become familiar with client business challenges and technologies in order to act as a SME and trusted advisor to client stakeholders., • Act as key player in a team environment through all phases of the system delivery lifecycle., • Assist the technical team in solution design including data modeling, interface design, and state transition definition., • Analyze data to understand the current state data structures and quality and how the data might impact the business objectives of the client., • Provide connection between technical and business views to ensure that high quality and impactful solutions are delivered for our clients., • Evaluate the current state of an organization and work with the client to define the desired future state, • Perform gap analysis to identify capability gaps within the organization and propose and evaluate alternative solutions that will fulfill the business needs., • Coordinate integration and user acceptance testing activities., • Work with client stakeholders to understand high level business needs and elicit detailed requirements using various methods. Qualifications Qualifications Specific qualifications for the Business System Analyst position include: • Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience, • Demonstrated progression and growth as a Business Systems Analyst through past career experiences with a minimum of 8 years of experience on IT-related projects., • Familiarity with multi-system integration and common issues that can arise when integrating enterprise technologies., • Experience creating sequence, data flow, and process flow diagrams that visualize the future state., • Awareness of object-oriented development practices and the ability to define objects within an organization and individual processes., • Understanding of modern IT architecture solutions (Cloud, APIs, etc.)., • Excellent written and verbal communication skills leveraged to interface with senior business leadership and technical resources., • Lead and mentor other junior analysts., • Strong presentation skills at the executive level., • Ability to write and perform basic SQL queries required., • Software development work or education experience preferred., • Proficiency with Microsoft Office Suite as well as agile project management software (e.g. JIRA)., • Prior consulting experience preferred. Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths, • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs, • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care, • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more, • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations, • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. #LI-JB-1

Job Description Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity...YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: • Virginia Retirement System (VRS), • Language Incentive, • Referral Bonus The City of Richmond is seeking a Telecom Billing and Recovery Specialist to join our team and oversee the billing processes for our telecommunications services. This role will analyze invoice data from our telecommunications service providers and use that data to calculate internal chargebacks and cost allocations. The ideal candidate will possess strong analytical skills, attention to detail, and proficiency in billing systems. Effective communication and collaboration with both employees and vendors are essential for success in this role. To excel in this role, one needs robust analytical, communication, and project management skills. The position entails auditing hundreds of Telecom bills for contractual compliance, charge discrepancies, and budget forecasting. Moreover, the incumbent will oversee bill audits, pinpoint errors, manage disputes, and ensure overall billing accuracy This recruitment is being managed by Administrative and Consulting Advantage (ACA). All interested applicants must submit their application and resume through: Duties include but are not limited to: • Analyze invoice data received from telecom suppliers to identify discrepancies, overcharges, or billing errors., • Work closely with telecom suppliers to resolve billing issues and negotiate credits or refunds when necessary., • Utilize billing software and tools to process and reconcile telecom invoices accurately., • Generate cost recovery (chargeback) data in timely and accurate fashion., • Collaborate with our accounts payable and accounts receivable functions to gather necessary information for billing recovery processes., • Monitor billing cycles and deadlines to prioritize and address billing discrepancies promptly., • Identify opportunities for process improvements to streamline billing and recovery operations., • Stay informed about industry regulations and best practices related to telecom billing and recovery processes., • Provide support during audits and investigations related to billing recovery practices, maintaining compliance with regulatory requirements., • Review and analyze complex telecom bills to ensure adherence to contracted rates, • Audit data invoices for past due balances, late fees, and unnecessary charges, coordinating research and dispute resolution., • Work through appropriate contract, I/T and accounts payable process to resolve outstanding questions on charges and prepare invoices for approval and payment, • Assist with set up and maintenance of services, subscribers, vendors, vendor contracts, etc. in a cloud-based software system. Assist with user set up and removal from the Telecom software Qualifications, Special Certifications and Licenses KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge (some combination of the following): • Hardware knowledge including basic computer setup, • Common computer programs such as Microsoft Office Suite, • Multiple reporting platforms such as revenue and financial reporting modules, • Process Improvement, • Project Management, • Software testing methodologies, • Standard office technology and equipment (e.g. computer, printer), • Analyzing and interpreting data in area of focus to identify current processes and look for deficiencies, • Assisting customers and end-users as needed, • Creating reports, • Evaluating the processes and workflow within area of focus, • Maintaining systems or databases such as Oracle, MUNIS, etc., • Managing assigned projects in area of focus such as through project feasibility, timelines, scope, process efficiency, resources, etc., • Preparing reports for people in of area interest, • Testing updates for databases and software within area of focusTraining others in area of focus when necessary, • Customer service, • Written and oral communication, • Abilities (some combination of the following):, • Problem solve, • Prioritize workload for self and others, • Bachelor's Degree in information technology Accounting, Business or related field, • One year of business systems analysis experience PREFERRED TRAINING AND EXPERIENCE: • Previous experience in telecommunications billing and recovery., • Proficiency in billing software and Microsoft Office Suite., • Strong analytical skills with the ability to interpret and reconcile complex billing data accurately., • Excellent attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously., • Knowledge of telecom billing regulations and compliance requirements., • Ability to work independently and collaboratively within a team environment., • Problem-solving skills with a proactive approach to resolving billing discrepancies and recovery issues., • Flexibility to adapt to changing priorities and deadlines in a fast-paced environment. Americans with Disabilities Act Requirements Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations. ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment. PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly perform repetitive motions, hear, talk, finger, and see; frequently stand, reach, stoop, balance, and walk; and occasionally kneel, crouch, crawl, reach, and lift. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects. Equal Employment Opportunity Statement The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at . This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. The City of Richmond Values Veterans. We are an official V3 Certified Company. The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.