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Job DescriptionDescription: General Purpose The IT Technician II is primarily responsible for handling complex and nonroutine support across all critical Mission Rock IT systems, desktop software, and endpoint infrastructure. Acting as the initial point of contact for technical problems affecting business operations, system performance, or security, this role assists team members through phone, email, chat, helpdesk, and face-to-face interactions. The Senior IT Technician is expected to possess extensive knowledge—or conduct research as needed—to reliably address a wide range of questions, issues, and requests involving technologies, desktop applications, hardware, peripherals, and network concerns on platforms such as Windows OS, Server, and SQL environments. This position also helps support and install property related technologies, plans and evaluates hardware and desktop software, troubleshoots user problems, offers training for both corporate and remote staff, and helps maintain the efficiency and integrity of all systems. Essential Duties and Responsibilities • Resolves complex hardware and desktop software issues by identifying their root causes., • Handles Active Directory, Azure, and Entra ID tasks such as creating and updating accounts, managing remote desktop access, changing passwords, and terminating user access., • Prepares quotes for new equipment purchases and keeps precise inventory records for both hardware and desktop software., • Manages application installations and provides support for conference rooms, media setups, and events., • Assists with installing, setting up, upgrading, and maintaining servers across multiple platforms including Windows Server 2012, 2016, and 2019, as well as SQL Servers and Virtual Machines., • Supports administration of the Microsoft 365 Enterprise Platform., • Sets up and manages smartphones and tablets for users., • Offers onsite assistance during property transitions; some travel is required., • Diagnoses technical issues to determine whether they can be resolved immediately or need escalation to higher-level support teams., • Interacts regularly with other departments, using diplomacy and judgement for frequent communications related to program implementation and scheduling. Requirements: Knowledge: • Demonstrated proficiency in LAN topologies and architectures, as well as experience with PC and server operating systems including Windows 11, Windows 10, Windows 7, and Windows Server editions (2008, 2012, 2019). Familiarity with Microsoft Active Directory, Domains, Azure services such as Entra ID, Intune, and Autopilot., • Comprehensive understanding of IT systems, including endpoint detection and response (EDR) solutions and device encryption protocols., • Solid knowledge of LAN/WAN concepts and protocols, DHCP, and authentication mechanisms., • Expertise in computer fundamentals, peripherals, desktop software operations, including Microsoft 365; remote management tools; endpoint protection platforms; malware defense; and anti-phishing technologies. Skills: • Excellent communication abilities, both spoken and written, • Highly skilled in analysis and problem-solving, • Capable of working independently as well as collaborating effectively with colleagues across the organization

Job Description Description We're growing our sales team and we're looking to bring on an Account Executive, with a focus on North American or LATAM sales. You will be at the forefront of our efforts to expand our growing business. Challenge yourself by selling the intrinsic value of software solutions to our customers. The primary responsibility will be to manage and close a pipeline of software license opportunities, while working closely with other Apryse resources and presales teams. Account Executives at our company learn about the document processing opportunities and challenges facing the developer community across all industries. Our goal is to make the developer experience easier for our customers as they deliver value to their end users! Responsibilities • Qualify and manage marketing-generated inbound sales leads through the full sales cycle., • Identify & target prospects in the US and Canada or LATAM territory via prospecting., • Work closely with Solution Engineers in gathering requirements and proposing high value solutions., • Gain a deep understanding of the strengths and weaknesses of competing products, and effectively illustrate the value of our high-quality/market-leading solutions to prospects., • Recognize high value sales opportunities, and work with prospects on GTM strategy that will yield a win-win partnership., • Effectively gather intelligence on markets, prospects, and competition using various resources., • 2+ years’ experience in enterprise sales selling complex B2B software product(s)., • Outstanding negotiation skills., • Excellent communication and presentation skills, particularly via e-mail and by phone., • Experience in prospecting, and leveraging tools like Outreach, Dooly, Sales Navigator, and ZoomInfo., • Light travel to industry conferences and meetings with key prospects., • Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs., • Consistent history of overachievement, with demonstrated success of multi-year quota achievement., • An accountable team player with a tenacious drive to win., • A college or university degree. Technical disciplines or backgrounds are preferred., • Competitive salary commensurate with experience and qualifications., • A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings., • An uncapped commissions structure., • 401K savings program with company match., • Generous paid time off (PTO) is offered to support the ability to rest and recharge., • A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential., • Highly autonomous and entrepreneurial environment., • Annual recurring WFH allowance for you to purchase items you need for your home office., • Ongoing support for learning development so you can master your craft., • Work with the hardware you're most comfortable with (Windows or Mac). As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler. Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces. Ready to join our team? If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed. The compensation for this position is commensurate upon experience, with a range between $138,000.00-200,000.00 USD in on target earnings. We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.

Job DescriptionSalary: $25-30 Location: Hybrid Remote with On-Site Visits (1x/week + ad-hoc as needed) Employment Type: Full-Time About the Role Were looking for a reliable and knowledgeable IT Technician with specialized experience in dental practice management software and support. This hybrid role is ideal for a technically skilled professional who thrives in a flexible environment but understands the importance of on-site presence when needed. You'll be the go-to resource for supporting dental clinics with technology setup, troubleshooting, and delivery of new equipment. Key Responsibilities • Provide technical support remotely and on-site for dental offices using Dentrix and DEXIS., • Deploy, configure, and maintain hardware (desktops, laptops, printers, imaging devices)., • Deliver and set up computers at client locations as needed., • Manage and track service tickets through Autotask (or similar PSA tools)., • Troubleshoot network issues, software installations, and integrations between dental systems., • Maintain clear documentation and client records., • 2+ years of IT support experience, ideally within a dental or healthcare setting., • Strong hands-on experience with Dentrix and DEXIS is required., • Familiarity with Autotask or similar PSA platforms is highly preferred., • Solid understanding of Windows environments, networking, and remote desktop support.

Job Description Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm. We are searching for experienced Field Technicians to work full-time at Buckley Space Force Base. Individuals selected for this role will provide end-user support, telecom installation, programming, maintenance and repairs to a wide variety of telecommunications systems, equipment, cabling and other related systems. This role is also responsible for aiding in asset management of on-site devices. Requirements: • Current CompTIA Security+ or equivalent DOD baseline certification, • Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other devices, • Security Clearance is required; interim level at a minimum, • IT education preferred #CJ Job Posted by ApplicantPro

Job DescriptionDescription:Description Since 1913, Hooper has grown to become a well-respected electric power and mechanical contractor. With headquarters in Wisconsin and regional offices in the states of Colorado, Florida, and Ohio. Hooper provides a wide range of services to support commercial and residential clients. Our new facility is located on 50 acres of rolling topography and woodland areas that create a warm and welcoming aesthetic to the campus. A few highlights of the office building include a bright comfortable work environment, café with a staff kitchen, access to an outdoor terrace, and a fitness room with availability to a personal trainer. In addition, Hooper provides competitive compensation and many supportive benefits. General Summary: Responsible for providing technical and administrative support for computer systems, peripheral hardware, and cybersecurity initiatives. Provide end user technical support and problem resolution. Assists the Network/Systems Administrator with all aspects of network administration. Responsible for providing technical and administrative support to ensure hardware and software operations run effectively within computer network. Principal Accountabilities: • Performs microcomputer system setup, software installation and configuration, and peripheral equipment installation and integration., • Install new and upgraded hardware and software as required. Monitors equipment performance, documents problems, schedules and completes hardware maintenance tasks as required, etc., • Conducts training and provides application software and peripheral hardware troubleshooting to end-users., • Assists with hardware and software stewardship and administration., • Performs routine system backups and data recovery., • Assists the Network/Systems Administrator in all aspects of network administration (user setup, security and access, standards, and procedures)., • Manages and coordinates administrative and technical procedures in the absence of the Network/Systems Administrator., • Regularly work from a sitting position with computers. Repetitive typing and computer use required. Regular bending, twisting, and light lifting is common with or without reasonable accommodation., • Flexible and extended work hours as needed. Knowledge, Skills and Abilities Required: • Two-year degree in computer science (Desktop Support, Network Specialist, Network Administration, Cybersecurity Specialist)., • Motivated self-starter, • Requires good manipulative and problem-solving skills., • High-level working knowledge of interaction between microcomputer hardware and software., • Ability to effectively train end users in operation of PC and various software programs.

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Denver, COand they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • History of network and firewall administration., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and growEmployment Type: Full time Location: Denver, CO

Job Description Managed Services Provider seeks an energetic and motivated IT Technician to join our support team! Are you ready to take your IT career to the next level? Join our dynamic team as an IT Technician and become a trusted advisor to our clients. You'll spend most of your time engaging with our customers via remotely and on-site, solving their issues, and building strong business relationships. You'll work with various technologies and end users, providing top-tier IT support to our extensive client base in and around the Denver Metro area. Adaptability is crucial due to the diverse office cultures and technologies you will encounter. If you have a passion for technology, excellent communication skills, and a business mindset, we want to hear from you! Responsibilities will include: • Provide desktop support over the phone and in-person, troubleshooting network and end-user systems., • Develop and document technical procedures and end-user guides., • Work alongside our team of technology professionals to deliver best-in-class IT support to over 1600 endpoints, • Desire and aptitude to learn and grow as an IT professional., • Excellent customer service and interpersonal skills., • Strong verbal and written communication skills., • Ability to troubleshoot and resolve issues effectively., • Strong critical thinking and analytical skills., • Detail-oriented and a fast learner., • Ability to handle confidential information with respect., • Ability to work independently and in a team setting., • Must be 21 years of age and possess a valid driver’s license., • Minimum of 5 years of relevant experience; technical certification is a plus., • Must be legally eligible to work in the United States., • Must have reliable transportation., • Flexibility: Enjoy a flexible work schedule that allows you to balance work and life., • Growth Opportunities: We believe in continuous learning and provide opportunities for professional growth and development., • Supportive Environment: Work in a supportive environment where your contributions are valued, and you are not micromanaged., • Comprehensive Benefits: We offer a full range of benefits including Medical/Dental/Vision, Retirement, and many others., • Collaborative: We foster a collaborative environment where team members support each other and work together to solve problems., • Innovative: We encourage innovation and creativity, always looking for new ways to improve our services and processes., • Inclusive: We value diversity and strive to create an inclusive workplace where everyone feels welcome and respected., • Fun: We believe in having fun while working hard. Our team enjoys social events, team-building activities, and celebrating successes together. Founded in Denver in 2001, Initial.IT has been providing top-level IT support to many firms in the Denver metro area. Our client focus is in the Architectural and Engineering vertical. We offer a flexible work schedule, the opportunity to not be micromanaged, and the belief that everyone deserves an opportunity to succeed, grow, and give back. We are an Equal Opportunity Employer and offer a full range of benefits including Medical/Dental/Vision, Retirement, and many others.

Job Description As a Tier 2 IT Support Specialist, you'll be more than just a technical expert—you’ll embody the values of Proactivity, Results, Integrity, Development, and Empathy. This is a hands-on, Tier 2 role that combines technical skill, mentorship, and white-glove service delivery. You will support both reactive and proactive IT needs across our growing client base, ensuring exceptional uptime and client satisfaction. Key Responsibilities P — Proactivity & Precision * Serve as the escalation point for unresolved Tier 1/2 support issues—remotely and onsite. * Monitor infrastructure using Datto RMM and manage assets through Autotask and ITGlue. * Perform proactive system maintenance to prevent downtime before it starts. * Manage backup solutions, security stack, patching, and networking proactively. R — Results for the Forgotten * Deliver responsive, high-touch support to clients often overlooked by larger MSPs. * Support Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams), servers, network equipment, and macOS/Windows devices. * Troubleshoot VPNs, remote desktop systems, and third-party business applications. * Treat every issue—no matter how small—as a priority worth solving. I — Integrity Through Accountability * Fully own assigned tickets: log accurate details, document resolutions, and follow up with clients. * Track time and activities daily in Autotask (targeting 32 hours billable hours per week). * Adhere to internal SOPs and escalate only after Tier 2 troubleshooting is exhausted. * Participate in after-hours on-call support per rotation schedule. D — Development & Growth * Mentor others and contribute to team knowledge through documentation and best practices. * Stay current with certifications and evolving technologies. * Collaborate on internal and client-facing projects and clearly document all project work. * Bring ideas to improve tools, automation, documentation, and team processes. E — Empathy for the Client Hero * Communicate clearly with clients to ensure they understand what’s happening and why. * Build trust by being reliable, respectful, and results driven. * Represent the brand with professionalism and emotional intelligence, especially during stressful incidents. Performance Expectations * Ticket Handling & Resolution – Timeliness, documentation, client satisfaction, and SLA adherence. * Communication & Professionalism – Clear updates, positive attitude, and team alignment. * Time Management & Productivity – Accurate time logging and efficiency in issue handling. * Troubleshooting & Technical Accuracy – Use of SOPs, logical diagnosis, and long-term fixes. * Team Contribution & Project Execution – Collaboration, mentorship, and follow-through. What You Bring * 4+ years of experience in IT support (preferably MSP or fast-paced service environment). * Proficient in Windows and macOS endpoint support, Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), and Azure Active Directory. * Strong understanding of networking protocols and equipment including DNS, DHCP, TCP/IP, VLANs, firewalls, switches, routers, and VPNs. * Hands-on experience with backup systems, endpoint protection, patching, MFA deployment, and basic security protocols. * Familiarity with virtualization (Hyper-V or VMware) and remote access tools (e.g., RDS, VPNs). * Experience supporting and securing cloud environments, including Microsoft Intune, conditional access, and identity protection. * Solid troubleshooting skills for email filtering systems, phishing mitigation, and spam prevention tools. * Knowledge of remote management best practices and automation using RMM tools. * Experience with line-of-business (LOB) application support and integration across diverse client environments. * Experience with RMM/PSA platforms such as Datto RMM, Autotask, and ITGlue. * Bonus: Working knowledge of scripting or automation using PowerShell. * Associate degree or equivalent experience (including military); certifications such as CompTIA A+, Network+, Security+, or Microsoft are highly valued. * Outstanding documentation, self-management, and interpersonal communication skills. * A client-first mindset with a bias for action, ownership, and team success. Compensation & Benefits * Competitive Salary * Health, Dental & Vision Insurance * 401(k) with Safe Harbor Match * Unlimited PTO based on company policy * Paid Certifications & Career Development Work Location This will require travel across the Colorado Front Range, including Denver, Boulder, Longmont, Brighton, Lafayette, Lakewood, and surrounding areas. Candidates must be based in or near the Denver Metro area. May work remotely at times. Company DescriptionSmall but rapidly growing MSP, providing computer and networking support to businesses in the Colorado Front Range region since 1993. We specialize in providing reliable, efficient, and timely IT support and consulting services to companies of all sizes. In the business world today, building and maintaining a reliable computer network system is not only a standard but also a necessity.Small but rapidly growing MSP, providing computer and networking support to businesses in the Colorado Front Range region since 1993. We specialize in providing reliable, efficient, and timely IT support and consulting services to companies of all sizes. In the business world today, building and maintaining a reliable computer network system is not only a standard but also a necessity.

Job DescriptionPRIMARY PURPOSE: This position serves as the support to the management and administrative team by providing general clerical needs as determined and assigned by the Administrative Manager. • Primary function will be to support the company’s financial cycle as relates to data entry and other functions associated with Accounts Payable and Accounts Receivable. Some support with bank reconciliations and other monthly, quarterly or annual activities., • Assist with general office administrative tasks such as: filing and document management, assist with ordering and maintaining inventory of office supplies and equipment, and other office maintenance., • Some internal and external communication with vendors and location managers, • High school diploma or equivalent. Some college or professional school preferred, 2-4 years administrative office experience a plus, • Knowledge of administrative and clerical procedures, customer service principles and practices, • Aptitude for understanding financial reports and extracting information., • Strong working knowledge of computer software such as Microsoft Office and Quick books desktop, • Effective verbal and written communication, • Strong organizational and interpersonal skills with attention to detail, • Ability to prioritize, coordinate, multi-task and demonstrate initiative. Powered by JazzHR lT4g50L6Ja