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Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would be responsible for greeting and registering guests an

Per Hour Courtyard by Marriott and Townplace Suites by Marriott. Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, includi

Job Description Front Desk / Spa Concierge Woodland Hills - Burke Williams Spa Part Time / Full Time Our Mission: We exist to transform your day. Why Burke Williams? We are a family-owned business committed to taking care of you while you take care of our guests providing them with the highest level of customer service. Open for almost 40 years, Burke Williams demonstrates stability, so even in the toughest times, you can focus on doing what you do best. Join Our Team as a Front Desk Agent / Spa Concierge At Burke Williams, we believe in more than just service - we believe in connection, transformation, and creating unforgettable experiences. As the first and last point of contact, you set the tone for each guest's journey, ensuring they feel valued, heard, and cared for from the moment they arrive. We're looking for warm, personable and service-driven individuals who thrive in a luxury wellness environment designed for all who need rest. If you have a passion for people, a talent for sales, and a desire to truly make a difference, we invite you to become a part of something truly meaningful. What We Expect from You • Create Meaningful Experiences - Anticipate guests' needs and ensure every interaction is warm and welcoming., • Engage & Serve - Build genuine connections, earning trust while guiding guests through membership programs, gift cards, spa services, and retail offerings to enhance their self-care journey., • Lead with Expertise - Confidently recommend services and products that align with guests' needs, turning moments into meaningful sales., • Ensure Smooth Operations - Oversee check-ins, transactions and scheduling while maintaining a seamless, organized and inviting spa environment., • Collaborate & Communicate - Serve as a key connection between guests, team members and leadership to support efficiency and excellence., • People-Centered & Passionate - You find joy in connecting with others, understanding their needs, and making a meaningful impact on their wellness journey., • Detail-Oriented & Intuitive - You notice the small things that make a big difference and go the extra mile without being asked., • Sales-Savvy & Solution-Driven - You have an innate ability to guide guests toward the right services and products while meeting sales goals with integrity., • Committed to Excellence - You hold yourself to a high standard, take pride in your work and thrive in a team-oriented, professional environment., • Open-Minded & Inclusive - You believe in serving all individuals with kindness warmth and without judgement., • Flexible & Dependable - You're available to work evenings, weekends, and holidays as needed to ensure guests receive the best experience possible. Position Requirements • Complete Front Desk Training at Burke Williams Training Facility, • Be able to work in multiple departments (Concierge, Front Desk, Spa Attendant), • Starting at $19/HR, • Complimentary spa services, chiropractic care, and wellness benefits, • Generous product and retail discounts, including the H2V gratis program, • Handcrafted paid training program to set you up for success, • Medical, Dental and Vision Benefits for full-time employees, • 401K Retirement Savings Plan to invest in your future If you are driven by service, connection and creating memorable moments, we'd love to meet you. Apply today and take the first step toward a career where your passion meets purpose. At Burke Williams, we don't just accept differences-we celebrate it! Burke Williams is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, national or ethnic origin, ancestry, religion, sex, sexual orientation, age, gender identity and/or gender expression, citizenship, pregnancy, medical condition, marital status, physical and mental disability, military and Veteran status, and any other characteristic protected by law. Burke Williams provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable local laws. If you require accommodation, please call us or send us an email at . We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance. Keywords: Front Desk | Guest Experience | Customer Service | Hospitality | Spa Concierge | Luxury

Job DescriptionBenefits: • Employee discounts, • Flexible schedule Responsibilities • Monitor the maintain knowledge of operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 poundsBenefits/Perks, • Flexible Scheduling, • Career Advancement Opportunities, • Competitive Compensation

Job Description Summary First point of contact at lobby front desk for all residents, prospective residents, visitors and vendors. Serves as resident liaison. Assists residents regardless of whether inquiries concern in-property or off-premises attractions, facilities, services, or activities. ESSENTIAL DUTIES AND RESPONSIBILITIES • Greets residents with a smile., • Provides assistance to residents, prospective residents, visitors and vendors., • Maintains the sign in/out process for all guests, applicable deliveries and vendors, • Monitors surveillance cameras, door alarms, life safety systems, building alarms and investigates any unusual or suspicious activity, • Completes incident reports, pass-down reports and shift reports, • Responds to incidents and disturbances including, but not limited to, property emergencies, noise complaints and smoking complaints, • Assists, when necessary, with delivery of written notifications to residents, • Keeps abreast of local activities and the area establishments in order to answer questions and give directions., • Informs supervisor of any resident issues or concerns, • Efficiently handles resident disputes when necessary, making every effort to achieve resident satisfaction., • Exercises skills to identify situations that require attention and resolution as well as appropriate discretion that require the attention of management, • Follows all company safety and security policies and procedures, reports accidents, injuries, and unsafe work conditions to manager, • Develops and maintains positive working relationships with others. Complies with quality assurance expectations and standards., • Maintains absolute discretion regarding activities, interactions and personal data related to residents and their guests, • Assists in coordinating and implementing special projects as directed, • Maintains knowledge of the evacuation plan along with emergency procedures for emergency crews such as first responders, utility personnel, etc., • Monitors the cleanliness of the lobby, sidewalks, entrances, and related work areas, • Assists with logistics of freight elevator usage during resident move-ins, move-outs and deliveries, • Must be available to work on an on-call basis, • Performs other related duties and assignments as required, • Maintains a positive and professional attitude toward residents, visitors, families, and co-workers, • Attends all required training, in-service, and staff meetings, • Ensures CRM software and related applications are updated nightly. SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: Requires knowledge of basic front desk equipment and procedures including the operation of a multi-line telephone system. EDUCATION and/or EXPERIENCE: Degree from four (4) year university highly desired, will consider candidates with degrees from a two (2) year university combined with related experience. Computer skills including: internet, email, (MS Outlook) MS Excel, MS PowerPoint, MS Word. CERTIFICATES and LICENSES: None LANGUAGE SKILLS: Ability to read, write and comprehend simple instructions, correspondence, memos and reports. Ability to effectively present information in one-on-one and small group situations to residents, clients, and other employees of the organization REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems solving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and hear. The employee is frequently required to use hands to handle, or feel. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision and color vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud. Crescent Heights® is an EEO Company.

Job Description JOB OVERVIEW: This position will be the first point of contact for guests, delivering a warm and welcoming experience from check-in to check-out. The agent be responsible for managing front desk operations, providing excellent customer service, and ensuring guest satisfaction in a fast-paced hospitality environment. WHAT WE OFFER: • Salary: $25 per hour, • 401(k) with company matching, • Complimentary employee cafeteria and parking, • Exclusive worldwide Hilton employee travel discount program, • Opportunity to participate in multi-million view TikTok videos (@hiltonuniversal), • As the ‘face’ of the front desk and the first point of contact for guests, always maintain a welcoming and hospitable attitude., • Acknowledge guests and team members with positive attitude., • Confirm all details of the reservation upon check-in, make sure all amounts are correct, and ask for any special requests. Inform the guest about all amenities of the hotel and wish them a great stay., • Always abide by the security procedures without exception., • Genuinely pay attention to all guest feedback. Always ask how their stay was upon checkout and write down any items that need to be fixed/done better and inform management accordingly., • Frequently check arrivals and departures of the day to make sure everything is up-to-date, rooms are assigned correctly, no requests are missed, and room inventory is good., • Ensure to abide by all personal hygiene rules. Avoid eating food items that could cause body odor before work. Use deodorant as necessary., • Maintain a presentable, decent, and professional attitude at all times. Be aware that the hotel team is constantly observed by guests and coworkers., • Make sure to receive all notes of the previous shift, read the logbook, and make sure to note down and follow up with all requests from guests, vendors, and coworkers., • Contact the manager in case of hesitancy about an issue or need help., • Count the front desk bank at the starting and end of the shift to make sure it makes up the predetermined amount., • Maintain the cleanliness and tidiness lobby, front desk, entrance, and office. Wipe down all surfaces at the lobby regularly., • Complete all additional tasks assigned by management. QUALIFICATIONS & REQUIREMENTS • High School diploma is required., • Previous hotel experience is preferred., • Bilingual is plus Physical Requirements Sitting, walking, climbing stairs, standing, crouching, bending, stooping, grasping, pushing, pulling, near vision, far vision, hearing, talking, smell, taste, travel, and lifting may be required. Safety Requirements Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager. Grooming All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/ or required articles of clothing will be explained to you as part of the orientation process. Schedule The work schedule is based on the demands of the business. AM, PM, nights, overnights, weekends, and/or holiday availability are required. This position will primarily cover PM shifts, 3 pm - 11 pm, hours may vary. STANDARD SPECIFICATION Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Job DescriptionSalary: $18/ hour Summary Our professional massage center requires the talents and skills of an experienced Front Desk Agent. The successful candidate should be outgoing, enthusiastic and friendly with a gregarious personality and a natural talent for customer service, highly capable of promoting all services enthusiastically and authoritatively. We want our guests to feel as though they can get anything they might want or need at the drop of the hat, so as the Front Desk Agent, it would be your job to provide that. Our mission is to provide exceptional customer service, to give our guests personalized attention that goes above and beyond. Requirements: • Must be outgoing, enthusiastic, happy and positive-minded!, • Promote all services enthusiastically and authoritatively., • Enjoy making customers happy with excitement and enthusiasm, • Time manage well in a fast-paced work environment, • Go-getter, able to organize, prioritize and complete tasks., • Available day or evening shifts, and weekends, • Excellent listening/phone skills., • Customer service oriented and communicates well with clients and staff., • Reliable, dependable, and always on time to work., • Previous experience in customer service and sales is a plus., • Professionally answer multiple phone lines., • Promote all services enthusiastically and authoritatively., • BONUS: Experience in training, coaching and development, and/or leadership oversight is not necessary yet a huge PLUS! Here are some of the benefits youre going to get when you work with us Benefits • PTO (Paid Time Off), • Health Insurance, • Compensation based upon experience, • Paid training., • 401K, • Commission/Bonuses - based upon performance., • FREE monthly massages., • Professional environment., • Dependable job that lasts for years. Expected hours: 30 40 per week Schedule: • Monday to Friday, • Weekends as needed Experience:

Job Description About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Life as a Front Desk Agent: • Books guest reservations and/or coordinates with reservation center, • Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals, • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Answers and routes call as appropriate; takes guest messages with accuracy, • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests, • High school diploma; or 1-3 months related experience; or equivalent combination of education and experience, • Good understanding of procedures and practices in the hospitality industry, • Excellent written and verbal communication skills, • Strong organizational and time management skills, • The ability to provide exceptional customer service First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience! The perks working for us: • People-first culture, • Travel discounts at hotel partners and franchises, • Paid time off, • Participation in our Wellness program Join us! Submit your application online! Job Posted by ApplicantPro

Job DescriptionBenefits: • 401(k), • Competitive salary, • Employee discounts, • Flexible schedule, • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: • Greet and check-in guests in a friendly manner, • Assist in taking reservations, pre-registrations, and room blocking, • Assist large groups upon arrival, • Assist guests in finding dining, shopping, and other "hidden gems" nearby, • Be the first to handle and resolve guest issues, • Process payments according to procedure, • Upsell additional facilities and services, • Performs all check-out tasks, • Ensure all cash, checks, and credit card balances at the end of each shift, • Answer questions and address guest needs and requests, • Communicate internally with other departments when necessary to resolve a guest concern or request, • High school Diploma or equivalent, • Credit Card handling experience preferred, • Hotel Front Desk experience preferred, • Experience with hotel reservations software preferred, • Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction, • Positive, upbeat demeanor, • Excellent written and verbal communication and organizational skills, • Team-oriented, • Ability to stand for 8 hours at a time, • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Medical, Dental, and Vision insurance available to eligible employees Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job DescriptionSalary: $18 Our professional massage center requires the talents and skills of an experienced Front Desk Agent. The successful candidate should be outgoing, enthusiastic and friendly with a gregarious personality and a natural talent for customer service, highly capable of promoting all services enthusiastically and authoritatively. We want our guests to feel as though they can get anything they might want or need at the drop of the hat, so as the Front Desk Agent, it would be your job to provide that. Our mission is to provide exceptional customer service, to give our guests personalized attention that goes above and beyond. Requirements: • Must be outgoing, enthusiastic, happy and positive-minded!, • Promote all services enthusiastically and authoritatively., • Enjoy making customers happy with excitement and enthusiasm, • Time manage well in a fast-paced work environment, • Go-getter, able to organize, prioritize and complete tasks., • Available day or evening shifts, and weekends, • Excellent listening/phone skills., • Customer service oriented and communicates well with clients and staff., • Reliable, dependable, and always on time to work., • Previous experience in customer service and sales is a plus., • Professionally answer multiple phone lines. Here are some of the benefits youre going to get when you work with us Benefits • PTO (Paid Time Off), • Health Insurance, • Compensation based upon experience, • Paid training., • 401K, • Commission/Bonuses - based upon performance., • FREE monthly massages., • Professional environment., • Dependable job that lasts for years. Expected hours: 30 40 per week Schedule: • Monday to Friday, • Weekends as needed Experience:

Job Description Location: About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Life as a Front Desk Agent: • Books guest reservations and/or coordinates with reservation center., • Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals., • Greets, registers, and assigns rooms to guests., • Handles confidential information, including guest records, with a high degree of integrity., • Answers and routes call as appropriate; takes guest messages with accuracy., • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests., • High school diploma; or 1-3 months related experience; or equivalent combination of education and experience., • Good understanding of procedures and practices in the hospitality industry., • Excellent written and verbal communication skills., • Strong organizational and time management skills., • The ability to provide exceptional customer service. First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience! The perks working for us: • People-first culture., • Travel discounts at hotel partners and franchises., • Paid time off., • Participation in our Wellness program. Join us! Submit your application online! Job Posted by ApplicantPro

Job Description We are looking for a Full Time Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Flexible schedule preferred. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Maintain updated records of bookings and payments, • Assist in laundry during down times, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software, like Opera and RoomKeyPMS, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills Qualifications * * High school or equivalent (Preferred) * Microsoft Office: 1 year (Preferred) * Customer Service: 1 year (Preferred)

Job DescriptionDescription: The Sunset Marquis is a four-diamond hotel located in West Hollywood and includes Cavatina restaurant, Bar 1200, and SPA. We offer competitive benefits which include medical, dental, vision, 401(k), life insurance, complimentary onsite parking or monthly metro pass, employee meals, PTO (vacation, sick, holiday), on-the-job training, growth opportunities, discount room rates to staff, tuition reimbursement, wellness program, and more. Are you ready to join the Sunset Marquis family? Click below to apply! Job Summary The Front Desk Agent is responsible for greeting guests, responding to inquiries, answering and re-directing phone calls, and checking hotel guests in and out of rooms. Responsible for providing friendly, courteous, efficient service, and creating a memorable experience. Essential Duties and Responsibilities include: • Daily house count and expected arrivals/departures., • Maintain confidentiality of guest and hotel information., • Perform all functions of the Front Desk including check-ins, check-outs, telephone procedures, wake-up calls, etc., • Attend to and resolve guest concerns/issues quickly, efficiently, and courteously, while making guest satisfaction a priority., • Receive information from the previous shift and passes on pertinent details to the oncoming shift., • Immediately communicate to relevant departments regarding any changes to rooms- i.e. room move, cancellation, new arrival, etc., • Ensure proper and thorough bucket checks to the in-house guest ledger report and report discrepancies to the Manager on Duty. Competencies include: • Displays high level of professional integrity and ethical conduct., • Maintain calmness and composure under high levels of pressure., • Adapt to frequent change, fast paced environment, delays, or unexpected events., • Pays close attention to details., • Ability to multitask and uses time efficiently and effectively., • Demonstrates strong organizational and communication skills. Requirements: Essential Skills, Experience, and Education include: • Associate degree (AA) is a plus; and/or minimum of one year Concierge experience; and/or equivalent combination of education and experience., • Luxury hotel and/or luxury residence experience preferred., • High volume/fast-paced environment experience preferred., • Proficient in English- verbal and written., • Opera PMS experience is a plus., • Les Chefs or membership is a plus., • Long periods of stationary standing., • The employee will frequently lift and/or move up to 10 pounds and will occasionally lift and/or move up to 25 pounds.

Job Description TITLE: Front Desk Agent LOCATION: Santa Monica Hotel STATUS: Non-Exempt, Full Time Regular ($21.01 per hour) SUPERVISED BY: General Manager and Front Desk Supervisor SUPERVISES: This position will not supervise anyone. A Front Desk Agent is responsible for greeting and checking in & out guests of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES: • Greet guests and perform check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms,, • Assist guests with check-out, including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change, and ensuring guests turn in all keys., • Demonstrate a thorough knowledge of hotel information, including, but not limited to, room categories, room rates, packages, promotions, the local area, and other general product knowledge, and answer guest questions and inquiries., • Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner., • Field guest complaints and assist in a resolution for complete guest satisfaction., • Review occupancy, daily arrivals & departures and identify potential problems with rooms’ activity and take appropriate action., • Maintain a professional working relationship and promote open lines of communication with the hotel Supervisor and the other employees., • Answer phones, take reservations, and update log logbook., • Be compliant and understand Santa Monica Hotel’s policies and house rules. Understand hospitality terms., • Ensure logging and delivery of all supplies given to employees and guests in a timely and professional manner., • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Santa Monica Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers, and other employees., • Keep front desk and lobby completely stocked with operational materials at the beginning, during, and end of shift, including having fresh coffee available. ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES: Proven success in the following job competencies: • Honesty; has honest, direct, and factual communication and actions with internal and external customers., • Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things., • Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values., • Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status., • Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas., • Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data., • Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays., • Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach., • Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;, • Diversity: Strong commitment to diversity and equality in a company culture., • Communication: Strong communication (verbal and written) and presentation skills., • Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets. EXPERIENCE: • At least 1 year of progressive experience in a Hotel or customer service role., • Hotel experience is preferred but not required., • Must be at a learning level of Microsoft Word, Excel, PowerPoint, and Outlook. EDUCATION: • High school diploma or GED. WORKING CONDITIONS & PHYSICAL WORK DEMANDS: • Able to sit and work at a computer keyboard for extended periods of time., • Able to stoop, kneel, bend at the waist, and reach on a daily basis., • Able to lift and move up to 20 pounds occasionally., • Regular and on-time attendance is critical., • Hours occasionally exceed 40 hours per week., • Ability to stand during shifts OTHER: • Other duties as assigned. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. COMPANY BENEFITS: • Medical, Dental and Vision Insurance to all eligible employees, • Company-paid life insurance of $25,000 to all eligible employees, • Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution), • Seven paid holidays, • Sick pay when eligible, • Company-paid parking, • Employee Assistance Program (EAP), • Employee Recognition Programs, • Employee Referral Incentive Program, • Transportation allowance, • Dry cleaning services (up to 10 pieces of work clothes per week) Our post-offer background check process includes a background check (HireRight) and a drug-screen. We participate in E-Verify. We are an Equal Opportunity Employer

Job DescriptionCompany Description Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. Perfectly nestled in the base of the glittering Hollywood Hills, Mondrian LA has made a name for itself as an icon in its own right. Enter through Mondrian’s 30-foot mahogany doors and settle into your luxurious retreat while discovering the wild within. Welcome to a world of effortless sophistication and vibrant culture. Job Description Job Purpose: Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager, a Front Desk Agent is responsible for performing all duties connected with arriving and in-house guests. They ensure that all regular and VIP guests receive high quality, personalized service. Front Desk Agents must provide an engaging and dynamic guest experience while maintaining our guest recognition program. ESSENTIAL DUTIES: • Greet guests and perform check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, ensuring guest knows location of room and/or has a bell person accompany him/her., • Always use the 10/5 rule when encountering guests., • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change., • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries., • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy., • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner., • Field guest complaints and assist in a resolution for complete guest satisfaction., • Review occupancy, daily arrivals & departures and identify potential problems with rooms’ activity and take appropriate action., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Assist with PBX operators, bell staff, and front desk agents are performing their daily tasks in accordance to their job requirements and duties., • Be compliant and understand Mondrian Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Maintain communication with other hotel departments as it pertains to guest services., • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Mondrian Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Complete and send out Mondrian Report when needed and ensure agents are completing daily checklists., • Keep front desk completely stocked operational materials beginning and end of shift., • Ensure required pars of all front office and stationary supplies. EXPERIENCE: • At least 1 year of progressive experience in a Guest Services role., • Hotel experience is preferred., • Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook., • Able to stand and work at a computer keyboard for extended periods of time., • Able to stoop, kneel, bend at the waist and reach on a daily basis., • Able to lift and move up to 20 pounds occasionally., • Regular and on-time attendance is critical., • Hours occasionally exceed 40 hours per week., • Ability to stand during shifts Additional Information Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionCompany Description Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description • Consistently offer professional, friendly and engaging service, • Assist guests regarding hotel facilities in an informative and helpful way, • Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying complete reservation details and credit information, while meeting all required LQA/Forbes standards., • Maintaining proper record keeping for guest accounts and settle the accounts upon departure while ensuring all service standards are followed, • Conduct self-audits on luxury standards, and participate in the review of audits conducted by the team., • Take initiative to add a personalized experience, • Select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms., • Issue keys and post miscellaneous charges as requested., • Accept payment for guests’ accounts both at the time of registration and at checkout., • Maintain a house bank and make a deposit and accurate report of receipts daily., • Follow accurately all cash handling procedures, • Ensure all guest folios are accurately billed prior to departure., • Respond to guest text messaging platform, • Handle guest concerns over phone or in person, and offer resolution promptly., • Manage guest correspondence via email prior to arrival, during their stay, and after departure., • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling, • Communicate with housekeeping, maintenance, and guest services to fulfill guest requests, • Promote the loyalty program and enroll members upon arrival., • Follow daily checklist for all front office tasks, • Answer guest inquiries about hotel services, facilities and hours of operation., • Maintain knowledge of current hotel events, activities and promotions., • Work closely with the concierge team to offer information to guests about dining and activities in the area., • Handle mail, packages, and facsimiles in the absence of the concierge., • Create reservations for guests who are at the desk or who call in after hours, • Work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check-in and check-out., • Assist the bell desk in storing any luggage when needed., • Work closely with valet team to expedite the service., • Assist co-workers with payments or petty cash as required., • Follow department policies, procedures and service standards, • Follow all safety policies, • Maintain regular and predictable attendance, • Due to the fluctuation in business levels in the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance is required at all scheduled training sessions and meetings., • Other duties as assignedQualifications, • Minimum of 1 year experience in hospitality required, • Previous luxury hospitality experience an asset, • Previous Opera Cloud experience an asset, • High school diploma or equivalent required, • Hospitality Diploma is an asset, • Proficient in the English language (verbal & written), second language is an asset, • Must be able to handle a multitude of tasks in an intense, ever-changing environment, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Computer literate in Microsoft Office required, • Ability to work with various software, • Must possess a professional presentation, • Strong interpersonal and problem-solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast-paced environment, • Ability to work cohesively with fellow colleagues as part of a team and also with minimal supervision, • Must be available to work overnight shifts and be available to cover variety of shifts, including mornings, evenings, weekends, overtime shifts, and holidays., • Must have the ability to handle cash effectively and accurately Additional Information What is in it for you: • Hourly rate: USD $28 per hour, • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential., • Opportunity to develop your talent and grow within your property and across the world! We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Omni Los Angeles Hotel Front Desk Agent. Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome

Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plu

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations.

Job Description Job Purpose: Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager, a Front Desk Agent is responsible for performing all duties connected with arriving and in-house guests. Front Desk Agents must provide an engaging and dynamic guest experienc

Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel

Job DescriptionDescription: About Us At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Concert Hospitality has an amazing opportunity as a Guest Service Agent About Hilton Garden Inn Hilton Garden Inn offers business and leisure guests upscale and affordable accommodations with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you’ll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable. You should join our team if you believe... · In creating a guest experience that engages all 5 senses. · Have a positive, can-do attitude and take ownership of your success. · Want to work for a company that values the little details and knows that every guest interaction counts. · Love learning and exploring new ways to provide excellent service. · Enjoy being part of a team that delivers personalized storytelling experiences to guests from the moment they arrive. You're a great fit for this role if you love... · Enjoy engaging with guests and creating memorable connections. · Have a passion for delivering exceptional customer service. · Thrive in a fast-paced environment where teamwork and collaboration are key. · Love the satisfaction that comes from turning a guest interaction into a positive experience. · Are comfortable with using hotel management systems and technology to streamline the guest experience. We're excited to have you join us because... · You bring a warm, welcoming attitude to every guest interaction. · You’re an excellent communicator who can handle guest inquiries with ease and professionalism. · You have a passion for hospitality and are eager to contribute to a great guest experience. · You have experience with hotel systems or are eager to learn (experience with Hilton systems like OnQ is a plus Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS. What else do YOU need to know…This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Requirements:

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skillsCompany DescriptionThe Beverly Laurel Hotel is a boutique, family-run hotel that has been operating since 1964. Our employees stay long-term and work well together towards common goals. Once you have been onboarded and have learned the ins and outs of the hotel's operations, there is the opportunity for flexibility such as hybrid working arrangements. Competitive compensation ($35,000-$45,000), commensurate with experience.The Beverly Laurel Hotel is a boutique, family-run hotel that has been operating since 1964. Our employees stay long-term and work well together towards common goals. Once you have been onboarded and have learned the ins and outs of the hotel's operations, there is the opportunity for flexibility such as hybrid working arrangements. Competitive compensation ($35,000-$45,000), commensurate with experience.

Job Description The front desk agent is a customer service professional responsible for greeting guests, handling check-ins and check-outs, managing reservations, and providing administrative and clerical support. Key duties include answering phones, addressing guest inquiries and complaints, managing mail, and maintaining office supplies. Strong communication, customer service, organization, and computer skills are essential for this role. • Guest services: Greet visitors, handle check-ins and check-outs, assign rooms, issue keys, and address any guest questions or complaints., • Administrative tasks: Answer and direct phone calls, handle incoming and outgoing mail and packages, schedule meetings, and perform clerical duties like filing and record-keeping., • Reservations: Manage reservations, cancellations, and inquiries via phone or email., • Information provision: Provide information about the property, its services, amenities, and local attractions to guests., • Full-Time : Monday- Friday (5 days per week, 8-hour shifts), • The Foghorn Hotel operates 365 days a year, so open availability is required, including evenings, nights, weekends, and holidays. If you do not have open availability, this position may not be the right fit for you. Applicants may also apply in person Address: Foghorn Harbor Inn 4140 Via Marina, Marina Del Rey, CA 90292

Job Description [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] APPLY HERE- We are looking for candidates who work well by themselves and enjoy a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available. *Reliable transportation is required for this position. This part-time position pays $20 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks… As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Duties & Responsibilities (including but not limited to the following) • Provide a Warm Welcome and Fond Farewell to all residents and their guests., • Provide knowledgeable and comprehensive information about the surrounding areas., • Interact with clients in a manner that demonstrates genuine sincerity and appreciation., • Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery., • Advise residents and guests of any appropriate rules and regulations established by the property management., • Present a professional appearance by adhering to Company Uniform and Grooming Standards., • Perform at the highest level of Customer Service and always look for ways to “Wow” all clients by exceeding their expectations and striving to provide aggressive hospitality., • Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters., • Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests., • Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents., • Performs miscellaneous job-related duties as assigned., • Follow all procedures for resident, guest, and vendor access., • Accurately record time and attendance in the Company time record-keeping system., • Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations. Check out our website at nfcam.com and join our Social Networks: Benefits • Weekly Pay!, • Paid training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas., • Start earning generous paid time off as of your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us., • Front Desk Experience, • Hospitality, • Outgoing Personality, • Teamwork, • Ability To Multitask, • Flexibility, • Detail-Oriented #ZR At the time of this ad, this position pays $20.00. Historically, it pays between $20 and $22ph between multiple locations and shifts. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job Description Represents the hotel to the guest throughout all stages of the guest’s stay. Determines a guest’s reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special request whenever possible. Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the computer, and communicates this information to the appropriate hotel personnel. Works closely with housekeeping department in keeping room status reports up to date and coordinates request for maintenance and repair work. Must be sales-minded. Presents options and alternatives to guest and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property. Essential Job Responsibilities: · Ensure an environment in which high standards of customer service and quality exist for our guest. · Registers guest and assigns rooms. Accommodates special requests whenever possible. · Assists in pre-registration and blocking of rooms for reservations coming in. · Thoroughly understands and adheres to proper credit, check-cashing and cash-handling policies and procedures. · Empowered to resolves guest related problems quickly, efficiently, and courteously · Understands room status and room status tracking. · Knows room locations, types of rooms available, and room rates. · Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. · Communicate with housekeeping and maintenance to ensure the availability of rooms according to forecast. · Receives information from the previous shift and passes on pertinent details to the oncoming shift. · Wears the proper uniform and name badge at all times. · Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. · Possesses guest check-out procedures. · Post and files all charges to guest, master, and city ledger accounts. · Follows procedures for issuing and closing safe deposit boxes. · Uses proper telephone etiquette, and answer the phone in three rings. · Use proper mail, package, and message handling procedures. · Reports any unusual occurrences or request to the Front Office Manager or the MOD on duty. · Knows all safety and emergency procedures. Is aware of accident prevention policies. · Maintains the cleanliness and neatness of the front desk area. · Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. · Attend department meetings when ever scheduled. · Knows how to use front office equipment. · Work closely with all departments with-in the hotel. · Speak to every employee and guest you come in contact with. · Perform or coordinate other tasks as assigned by the Front Office Manager. · Exemplify the Forbes Hamilton Standards of Excellence. Necessary Skills and Attributes; Excellent verbal, comprehension, listening and problem solving skills. Interpersonal and time management skills. Guest relation skills. Adaptability. Computer skills and working knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Formal Education: High School Graduate or equivalent. Experience: Previous hotel-related experience desired. Physical Requirements While performing the duties of this job, the employee is regularly required to sit, stand, bend, walk, use hands to finger, or feel objects, tools or controls, lift boxes, and luggage ( up to 50 pounds ), talk and hear. Vision abilities required by this job include close vision to a computer screen.

Job Description We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills

Job Description [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] APPLY HERE- We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this position is $19-$20 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks… As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: • You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests., • Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents., • Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits., • Advise and remind residents and guests of any appropriate rules and regulations established by the property management., • Follow all property procedures for resident, guest, and vendor access., • Promptly answer and complete all resident requests, phone calls, questions, or concerns., • Look sharp in your supplied uniform., • Front Desk Experience, • Hospitality, • Outgoing Personality, • Teamwork, • Ability To Multitask, • Flexibility, • Detail-Oriented Check out our website at nfcam.com and join our Social Networks: Benefits • Weekly Pay!, • Paid training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas., • Start earning generous paid time off as of your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the position pays $19-$20 per hour. Historically, it pays $19 per hour. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job Description The Hollywood Hotel Is Currently Hiring! INTRODUCING THE HOLLYWOOD HOTEL Contemporary accommodations meet quintessential Hollywood glamour at The Hollywood Hotel, Los Angeles’ premier vacation destination. Featuring beautifully appointed guest rooms and wonderful hotel amenities, from the sunny, sparkling pool to our always happening Route 66 Bar & Lounge, the historic Hollywood Hotel reflects classic movie star style in every sense. So, if you're looking for a fun and rewarding hotel to work at then you should APPLY TODAY! As an employee, you are expected to provide our guests with a memorable Hollywood experience in accordance to our company policies, standards and procedures. If you have fundamental team values and spirit and have a quest to learn and excel in the field of hospitality then you should APPLY TODAY! All you need is Passion, Pride, Enthusiasm, Personality, Confidence, Willingness to Learn, Respect for Others, and the ability to Work together as a team: THE POSITIONS WE HAVE AVAILABLE ARE: • Reservation Specialist - Full-time, • Night Auditor - Full Time, • Front Desk / Guest Relations Host - Full-Time, • Housekeeping Room Attendant - Full-Time, • Housekeeping PM Attendant - Full-Time, • Mixologist, • Food and Beverage Manager, • Executive Chef, • Servers If you are interested in joining our team, please review our job openings and apply online. All applicants must apply online at: Select "Careers" The application process begins with the online application. You will receive instant confirmation once your application has been successfully submitted. Your application will be treated in the strictest confidence. These details will be held electronically and will not be passed on to any third party without your expressed consent. Completing your application on line should take no longer than 20 minutes. Once you have created your own careers account and filled in your personal details, you have the opportunity to save your application and return to complete or update it at a later date. Job Types: Full-time, Part-time Schedule: • 8 hour shift, • Day/Evening shifts, • Holidays, • Remote interview process, • Personal protective equipment provided or required, • Plastic shield at work stations, • Temperature screenings, • Social distancing guidelines in place, • Virtual meetings