Front desk agent jobs in Lewisville, TexasCrear alertas

Crescent Hotels & Resorts - JobID: J0c710bc24b4c44799b8e37ea7cf099a8-1 [Guest Service / Concierge] As a Front Desk Agent at Crescent Hotels & Resorts, you'll: Manage guest check-ins and check-outs efficiently; Provide exceptional customer service and address guest inquiries; Coordinate with housekee

Job Description Hotel : Dallas Fort Worth Embassy Suites2401 Bass Pro DriveGrapevine, TX 76051Full timeCompensation Range : $22.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. What You Will Do: • Complete daily income audit, billing, collections, accounts payable, and deposit tasks to keep everything financially shipshape., • Protect guest and company information with integrity (yes, like a financial secret agent)., • Support the hotel team with clerical and accounting tasks that help things run smoother than a well-fluffed pillow., • Jump in to resolve accounting issues quickly and kindly-guests and teammates alike will appreciate your calm confidence., • 1+ years of accounting experience - you've got the basics down and are ready to take on more., • Previous hotel accounting or front desk experience is a plus - familiarity with hotel ops helps you shine., • High school diploma or equivalent required - a solid foundation to grow your career., • Comfort with Microsoft Office and working knowledge of POS/PMS systems - tech-savvy is the name of the game. Hear it from Jennifer T. "Atrium has shown its appreciation for my contributions by giving me the opportunity to grow within the company, allowing me to advance into a management role." Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights:

Job Description Hotel : Dallas Fort Worth Embassy Suites2401 Bass Pro DriveGrapevine, TX 76051Full timeCompensation Range : $16.50 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. What You Will Do • Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike., • Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm., • Support and train new front desk team members-you're the friendly coach they'll thank later., • Resolve guest issues quickly and professionally (bonus points if they leave smiling)., • Customer service experience - You've got the people skills and patience to keep things running smoothly., • Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows., • High school diploma or equivalent - Because communication, math, and common sense are key., • Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen. Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights:

Job Description Raines Co. - Your Future is Now! Position Summary: A Hotel Shuttle Van Driver is responsible for providing safe and efficient transportation services to hotel guests, ensuring their comfort and satisfaction. This position involves operating a hotel-owned shuttle van or minibus to transport guests to and from the hotel, nearby airports, attractions, and other destinations. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Safely and courteously transport hotel guests to and from various destinations, including airports, event venues, restaurants, and other local attractions., • Assist guests with loading and unloading luggage and other personal belongings., • Conduct daily pre-trip and post-trip inspections of the shuttle van to ensure it is in good working condition. Report any issues or maintenance needs promptly., • Follow all safety and traffic regulations, including seatbelt use, speed limits, and other local driving laws., • Greet guests in a friendly and professional manner, maintaining a positive and customer-focused attitude., • Provide information about local attractions, services, and points of interest when requested., • Maintain effective communication with the hotel's front desk, concierge, and other relevant departments to coordinate guest transportation efficiently., • Keep the shuttle van clean and well-maintained, both inside and outside., • Ensure the van is stocked with necessary supplies, such as water, maps, and promotional materials., • Maintain a punctual and reliable schedule to ensure that guests reach their destinations on time., • Adapt to changing traffic and weather conditions, rerouting as necessary., • Handle payments or vouchers for transportation services, if required, and issue receipts as needed., • Be prepared to handle emergencies or unforeseen situations, such as vehicle breakdowns or guest medical issues, in a professional and efficient manner, • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, • Assists all departments in servicing the guests especially during high volume periods including sweeping, mopping and guest request. Experience in the hospitality industry as a shuttle/van driver, front desk agent, or related positions Experience with driving multiple people in a van-type setting Valid Driver’s License in the state of operation Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job Description Raines Co. - Your Future is Now! Position Summary: The Night Auditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all accounts are reconciled for the day. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Maintains a friendly, professional, cheerful, and courteous demeanor at all times, • Accurately answers inquiries from potential guests and accepts hotel reservations, • Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency, • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion, • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue, • Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service, • Allocates rooms to expected arrivals after checking the guest preferences and special requests, • Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner, • Cross checks all billing instructions to ensure they are correctly updated, • Handles group arrivals and pre-registers each guest, • Ensures payments are made or on file for each guest and that billing is routed for groups correctly, • Completes cash transactions and maintains full responsibility for personal bank, • Ensures Front desk log (book or system) is read and updated, • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, • Balances accounts from the day shifts, • Checks all payment methods are up to date and correspond to the rooms they are on file with, • Posts transactions from outlets to appropriate rooms or ledger accounts, • Verify that all end of day work has been performed, • Ensure that M3 is balanced and any out of balance issues are reported to immediate supervisor before rolling the day, • Enter room cleans in Hotel Effectiveness Experience in customer service, forward-facing, or other guest-related positions Prior experience in the hospitality industry as a front desk agent or night auditor preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Associate’s degree in Business Administration, Hospitality or related major preferred Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Books guest reservations and/or coordinates with reservation center.Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals.Greets, registers, and assigns rooms to guests.Handles c

Join Our Team as a Front Desk Agent!/h2pThe Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hos

Omni Hotels - JobID: 130889 [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be knowledgeable

Crestline Hotels & Resorts - JobID: Jb1cf9708aca74e7baad624868ff10c3d-1 [Guest Service / Concierge] As a Front Desk Agent at Crestline Hotels & Resorts, you'll: Greet guests and manage check-in/check-out processes efficiently; Handle guest inquiries and provide information about hotel services and l

Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. Support and train new front desk team members-you're the friendly coach they'll thank later. Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with

Omni PGA Frisco Resortis seeking an outgoing and enthusiasticFront Desk Agent (Full Time) to join the our team. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resor

As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the "heart" of the property and are adored by our residents. A typ

Omni PGA Frisco Resort is seeking an outgoing and enthusiastic Front Desk Agent (Full Time) to join the our team. Omni Frisco PGA Resort will provide north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagan Front Desk, Agent, Omni, Hotel.

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hosp

Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. Support and train new front desk team membersyou're the friendly coach they'll thank later. Tech savvy enough to use hotel systems with confidence No one wants to be stuck at the front desk with a

Join Our Team as a Front Desk Agent!/h2pThe Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hos

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.